Talk to us
The fastest way to reach us is the FieldReady Academy Discord. Post in the support channel and a real person answers; other technicians often answer first.
Requests about your data (a copy, a correction, or deletion of your account) can be made there as a direct message to a moderator, or by email to support@fieldreadyacademy.com.
ServiceForge connector
- Is it up? The status endpoint should return
{"status":"ok"}. - The assistant cannot see the tools. Remove the connector and add it again; the address must end in
/mcp. - The sign-in page never opens. In the connector's settings, set the OAuth client to register automatically and try again.
- A model is missing. Say so; it is added the first time you log something against it.
- A log was a mistake. Tell your assistant to retract it; only the technician who wrote it can.
- Setup steps for each assistant are on the ServiceForge page.
Courses and account
- Progress is saved in your browser and, when you are signed in, to your account so it follows you between devices. Signing in on a second device merges the two.
- Sign-in is by email and a one-time code; there is no password to reset.
- Found an error in a lesson or question? Use the feedback button on it; we read every one.
See also the privacy policy and the terms of service.