FR FieldReady Academy
Patient monitors · M Series family

ZOLL M: troubleshooting and error codes

The ServiceForge knowledge base holds 60 documented symptoms for the ZOLL M, with 126 ranked causes, 144 diagnostic checks with test points and expected values, and 310 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Displayed HR not accurate; artifact present.

Heart rate value shown on display does not match actual patient heart rate; visible signal artifact or noise present on screen

Ranked causes

  1. 1. ECG cable or electrode movement causing artifact (common)
  2. 2. Patient motion during monitoring (common)
  3. 3. Radio frequency interference (RFI) (occasional)
  4. 4. Poor electrode to patient skin contact (common)
  5. 5. Inadequate skin preparation (common)
  6. 6. Cable proximity to electrical equipment or RFI sources (occasional)
  7. 7. Loose ECG cable connection in unit (occasional)
  8. 8. Defective ECG cable (occasional)
  9. 9. Electrode contamination or broken snaps (occasional)
  10. 10. Intermittent patient cable or connector wiring issue (rare)
  11. 11. Defective ECG input connector (rare)
  12. 12. Defective ECG connector cable to system board (rare)
  13. 13. Defective system board (rare)
First check

Inspect and reposition ECG cables

Test point
Cable routing and electrode connections
Expected
Cables do not pull on electrodes; no excessive swinging observed

13 more checks with pass and fail actions, 13 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

CHECK PADS/POOR PAD CONTACT message displays patient safety

Message indicates defibrillator pad contact or connection problem

Ranked causes

  1. 1. PADS connector not fully inserted into universal cable (common)
  2. 2. Damaged defibrillator pads, wires or connector (common)
  3. 3. Dried out or expired defibrillator pads (common)
  4. 4. Poor pad contact with patient skin (common)
  5. 5. Cable defect or open circuit (occasional)
  6. 6. High Voltage Module cable connection faulty (occasional)
  7. 7. Defective High Voltage Module (occasional)
  8. 8. Defective system board (rare)
First check

Reseat PADS connector

Test point
PADS connector to universal cable
Expected
Connector fully and firmly seated

9 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG LEAD OFF message displays

Message appears on display indicating loss of ECG signal on one or more leads (3, 5, or 12 lead cable)

Ranked causes

  1. 1. Dry or expired electrode gel (common)
  2. 2. Poor electrode site preparation (common)
  3. 3. Leads not attached (common)
  4. 4. ECG cable corrosion or broken connector pins (occasional)
  5. 5. Intermittent cable connection (occasional)
  6. 6. Faulty ECG input connector or pins (occasional)
  7. 7. ECG shielding issue on system board (rare)
  8. 8. Defective system board (rare)
First check

Verify electrode site preparation

Test point
Patient skin at electrode sites
Expected
Clean skin, lightly abraded, hair clipped if necessary

10 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Flash or arcing under defibrillator pad patient safety

Visible electrical discharge or arcing beneath defibrillator pad during application or use

Ranked causes

  1. 1. Use of alcohol or betadine skin preparation (common)
  2. 2. Gel droop or leakage from pad (common)
  3. 3. Pads not properly coupling to patient skin or cable (common)
  4. 4. Dried out gel on defibrillator pad (common)
  5. 6. Expired defibrillator pads (occasional)
  6. 7. Chest compression applied through pads (occasional)
  7. 8. Front pad lifted during patient repositioning (occasional)
First check

Verify skin preparation method

Test point
Patient skin at pad site
Expected
Prepared with non-alcohol, non-betadine agent

8 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Heart rate not accurate (artifact present) patient safety

Displayed heart rate inaccurate due to electrical artifact on ECG waveform; may include muscle noise or cable movement

Ranked causes

  1. 1. ECG electrode or cable movement artifact (common)
  2. 2. Patient muscle artifact (common)
  3. 3. Poor electrode contact (common)
  4. 4. Radio frequency interference from nearby equipment (occasional)
  5. 5. ECG cable damage or intermittent connection (occasional)
First check

Ensure ECG cables do not pull on electrodes

3 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check pads or poor pad contact patient safety

CHECK PADS/POOR PAD CONTACT message displayed; defibrillator pads not making adequate contact

Ranked causes

  1. 1. Poor pad-to-patient contact (common)
  2. 2. Poor electrical connection between pads and cable (occasional)
  3. 3. Damaged defibrillator pads or cable (occasional)
  4. 4. High voltage module or cable failure (occasional)
First check

Connect universal cable to test shorting plug

2 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Displayed HR not accurate. No artifact present.

Heart rate value shown on display does not match actual patient heart rate; no visible signal artifact on screen

Ranked causes

  1. 1. Wrong lead selected (common)
  2. 2. ECG display size issue (common)
  3. 3. Electrode placement issue (common)
  4. 4. Heart rate not flashing with QRS complex (occasional)
First check

Verify HR flashing synchronously with QRS

Test point
Display: HR value and QRS waveform
Expected
HR indicator flashes once per each QRS complex visible

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG lead off patient safety

ECG LEAD OFF message displayed during patient monitoring; ECG waveform not displayed

Ranked causes

  1. 1. Poor electrode contact (common)
  2. 2. Dry or expired electrodes (common)
  3. 3. ECG cable damage or poor connection (occasional)
  4. 4. ECG input connector or system board failure (occasional)
First check

Try to reproduce problem using ECG simulator

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Electronic interference

ECG waveform displays excessive noise or 50/60 Hz interference pattern

Ranked causes

  1. 1. Excessive radio frequency interference from nearby equipment (common)
  2. 2. Patient cables in proximity to electrical equipment (common)
  3. 3. M Series unit placed near RFI source (occasional)
  4. 4. Active RFI sources operating in environment (common)
First check

Identify sources of RFI in environment

Test point
Surrounding electrical equipment and devices
Expected
RFI sources identified

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

CHECK PADS/POOR PAD CONTACT message displayed patient safety

Unit displays CHECK PADS or POOR PAD CONTACT message indicating defibrillator pad contact or connection issue

Ranked causes

  1. 1. Poor pad contact or expired pads (common)
  2. 2. Cable or High Voltage Module defect (occasional)
  3. 3. High Voltage Module or system board failure (rare)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Defibrillator pad contact problem patient safety

CHECK PADS/POOR PAD CONTACT message displayed

Ranked causes

  1. 1. Poor pad contact or defective pads (common)
  2. 2. Defective cable or connector (occasional)
  3. 3. High Voltage Module defect (rare)
First check

Test pad cable with shorting plug

Test point
PADS connector
Expected
DEFIB PAD SHORT message displays

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Displayed heart rate not accurate with artifact present patient safety

Displayed heart rate inaccurate due to ECG artifact from electrode/cable movement or patient motion

Ranked causes

  1. 1. ECG artifact from electrode or cable movement (common)
  2. 2. Radio frequency interference (occasional)
  3. 3. ECG cable or connector wiring intermittent fault (rare)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG LEAD OFF message displayed patient safety

Unit displays ECG LEAD OFF message for 3, 5, or 12 lead cable indicating loss of ECG signal on one or more leads

Ranked causes

  1. 1. Electrode preparation issue (common)
  2. 2. ECG cable or connector issue (occasional)
  3. 3. System board or internal connection failure (rare)
First check

Verify electrode expiration date and condition

Expected
Electrodes not expired and gel not dry

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Heart rate display inaccurate with artifact patient safety

Displayed heart rate inaccurate with ECG artifact present

Ranked causes

  1. 1. ECG cable movement or patient motion (common)
  2. 2. Radio frequency interference (occasional)
  3. 3. Poor electrode or cable connection (common)
First check

Ensure ECG cable fits snugly

Test point
ECG cable connector
Expected
Cable seated properly in unit

7 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG lead disconnection or poor contact patient safety

One or more ECG leads not properly attached to patient

Ranked causes

  1. 1. Lead cable disconnection (common)
  2. 2. Patient electrode failure or poor skin contact (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Heart rate not accurate (no artifact) patient safety

Displayed heart rate does not correlate with actual patient cardiac rhythm; no electrical artifact visible on waveform

Ranked causes

  1. 1. Lead selection not optimal for this patient (common)
  2. 2. Electrode repositioning needed (common)
First check

Verify heart rate flashes with each QRS on display

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Noisy ECG signal patient safety

Excessive electrical noise in ECG waveform exceeds analysis threshold

Ranked causes

  1. 1. Patient movement or muscle artifact (common)
  2. 2. Poor lead contact (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor lead contact patient safety

One or more ECG leads poorly connected or not connected to patient

Ranked causes

  1. 1. Electrode attachment failure (common)
  2. 2. Unit malfunction (rare)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Recorder paper or print mechanism failure caution

Strip chart recorder unable to print or experiencing thermal issues

Ranked causes

  1. 1. Paper feed or printhead issue (common)
  2. 2. Printhead overtemperature (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

V leads off patient safety

V LEADS OFF message displayed on monitor; V lead waveforms not displayed

Ranked causes

  1. 1. V lead terminator plug not attached (common)
  2. 2. V1 lead touching patient skin (occasional)
First check

Verify V lead terminator is attached

Test point
V lead connector
Expected
terminator plug in place

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

V LEADS OFF message displayed patient safety

Unit displays V LEADS OFF message indicating V lead detection failure, possibly from V1 lead wire contact with patient skin

Ranked causes

  1. 1. V lead terminator not connected when not in use (common)
  2. 2. V1 lead wire metal snap contact with skin (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

V LEADS OFF message displays

Message appears indicating loss of V lead signal

Ranked causes

  1. 1. V lead terminator plug not attached when V leads not in use (common)
  2. 2. V1 lead wire metal snap in contact with patient skin (occasional)
First check

Verify V lead terminator plug attachment

Test point
V lead connector
Expected
Terminator plug attached when V leads not in use

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

A/D converter timing failure caution

Analog-to-digital converter not performing conversions in timely manner

Ranked causes

  1. 1. A/D converter failure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Alarm suspend function does not work

Alarm suspend button does not mute alarm tone or suspend alarm for specified duration

Ranked causes

  1. 1. Alarm suspend button not functioning (rare)
First check

Press ALARM SUSPEND button during active alarm

Test point
ALARM SUSPEND button
Expected
Alarm tone stops, alarm symbol displays with X through it, heart symbol continues flashing

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Chest lead disconnection (V1-V6) patient safety

One or more chest leads (V1 through V6) not properly attached

Ranked causes

  1. 1. Chest lead cable disconnection (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Displayed heart rate not accurate without artifact patient safety

Displayed heart rate does not match actual patient heart rate with clean ECG waveform showing no artifact

Ranked causes

  1. 1. Display filter or size settings inappropriate (common)
First check

Verify heart rate flashes with each QRS on display

Expected
Heart rate indicator synchronizes with QRS complex

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG LEAD OFF alarm does not trigger patient safety

No lead-off alarm tone or visual indication when ECG lead is disconnected from analyzer

Ranked causes

  1. 1. ECG lead disconnected or loose connection (common)
First check

Remove ECG lead from analyzer and observe alarm response

Test point
QED 6 Analyzer ECG input
Expected
Alarm symbol flashes, heart symbol stops flashing, ECG LEAD OFF alarm tone sounds

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG processor communication failure caution

Communication lost between ECG processor and main processor

Ranked causes

  1. 1. ECG processor fault or communication failure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG signal too large patient safety

ECG signal amplitude exceeds expected range for accurate rhythm analysis

Ranked causes

  1. 1. High amplitude ECG signal (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG signal too small patient safety

ECG signal amplitude too low for accurate rhythm analysis

Ranked causes

  1. 1. Low amplitude ECG signal (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Electronic interference detected caution

System detects excessive radio frequency interference affecting measurements

Ranked causes

  1. 1. Nearby RFI source (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

EtCO2 communication error caution

No or invalid communication from EtCO2 module

Ranked causes

  1. 1. Module disconnection or failure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

EtCO2 sensor warming up

EtCO2 sensor requires extended warm-up period

Ranked causes

  1. 1. Sensor cable defect (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Heart rate alarm does not function patient safety

Alarm does not sound when heart rate exceeds threshold; alarm symbol and tone absent during high heart rate condition

Ranked causes

  1. 1. Alarm not enabled in monitor menu (common)
First check

Verify alarm state is set to ENABLE

Test point
ECG HR alarm menu
Expected
ENABLE appears on display

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Heart rate display inaccurate without artifact patient safety

Displayed heart rate does not match actual QRS rate, no artifact visible

Ranked causes

  1. 1. Suboptimal lead selection or electrode placement (common)
First check

Verify HR matches QRS

Test point
ECG display
Expected
Heart rate flashes with each QRS on display

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

High voltage capacitor requires discharge before removal high voltage

Unit contains lethal voltages in the high voltage capacitor assembly that must be safely discharged prior to service work

Ranked causes

  1. 1. High voltage capacitor charged during normal operation (common)
First check

Open high voltage capacitor plastic isolator

Test point
Capacitor assembly isolator cover
Expected
Mylar tape lifted to expose capacitor

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

IBP monitor zeroing and measurement accuracy verification

Verification procedure to ensure proper pressure channel zeroing and accurate blood pressure measurements on M Series CCT unit with IBP option.

Ranked causes

  1. 1. Inaccurate IBP channel calibration or zeroing (unknown)
First check

Set up M Series CCT unit with IBP option and fully charged battery

Test point
M Series unit
Expected
Unit ready for testing

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

IBP noise level verification

Verify absence of excessive noise in blood pressure circuitry using patient simulator and oscilloscope

Ranked causes

  1. 1. Routine maintenance to ensure signal quality of IBP channels (common)
First check

Power on M Series CCT unit with battery

Test point
Unit power state
Expected
Unit powers on and displays ready

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

IBP noise test

Verification procedure to ensure there is no excessive noise in the blood pressure circuitry on M Series CCT unit.

Ranked causes

  1. 1. Excessive noise in blood pressure circuitry (unknown)
First check

Set up M Series CCT unit with IBP option and fully charged battery

Test point
M Series unit
Expected
Unit ready for testing

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

IBP pressure reading accuracy verification

Verify that blood pressure measurements are accurate and channel zeroing functions properly using patient simulator

Ranked causes

  1. 1. Need periodic accuracy verification of IBP channels (common)
First check

Power on M Series CCT unit with fully-charged battery

Test point
Unit power state
Expected
Unit powers on

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

IBP static pressure measurement accuracy

Verify accurate measurement of both positive and negative static pressure values using transducer simulator

Ranked causes

  1. 1. Need verification of static pressure calibration accuracy (common)
First check

Power on M Series CCT unit with battery

Test point
Unit power state
Expected
Unit powers on and ready

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

IBP static pressure test

Verification procedure to ensure accuracy of both positive and negative static pressure measurements on M Series CCT unit IBP channels.

Ranked causes

  1. 1. Inaccurate static pressure measurement calibration (unknown)
First check

Set up M Series CCT unit with IBP option and fully charged battery

Test point
M Series unit
Expected
Unit ready for testing

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Low battery voltage caution

Battery voltage below operating minimum

Ranked causes

  1. 1. Battery depletion (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Maintenance schedule verification

Confirm NIBP maintenance procedures completed per schedule: Monitor Test every 6 months, Volume Leak Test annually or per 10,000 readings, Transducer Calibration annually or per 10,000 readings

Ranked causes

  1. 1. Maintenance procedures not performed on schedule (occasional)
First check

Verify NIBP Monitor Test completed within 6 months

Test point
Maintenance file and checklist records
Expected
Pass/Fail marked on checklist within last 6 months

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Maintenance test setup and checklist documentation

Preparation and documentation procedures for conducting quarterly IBP maintenance tests on M Series CCT unit.

Ranked causes

  1. 1. Need for periodic IBP function verification (common)
First check

Refer to Operator's Shift Checklist for routine verification

Test point
Operator documentation
Expected
Shift checklist completed at beginning of each shift

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP Monitor Test verification patient safety

Verifies accuracy of systolic, diastolic, mean blood pressure measurements and pulse rate calculation using Bio-Tek BP Pump NIBP Monitor Analyzer simulator

Ranked causes

  1. 1. Transducers or measurement system out of calibration (common)
First check

Connect NIBP Analyzer simulator hose to NIBP connector

Test point
NIBP connector on M Series unit
Expected
Hose firmly connected

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP Transducer Calibration patient safety

Two-point calibration procedure to ensure accurate pressure measurements; optional at 6 months, recommended annually or every 10,000 readings

Ranked causes

  1. 1. Transducer calibration drift from factory settings (occasional)
First check

Connect analyzer simulator hose and configure for pressure simulation

Test point
NIBP connector and analyzer MODE/SELECT buttons
Expected
Analyzer in Pressure Simulator mode, hose connected

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No QRS detection in sync mode patient safety

Unit cannot detect heart rate or QRS complex in synchronization mode

Ranked causes

  1. 1. Low heart rate or signal amplitude (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Open air discharge high voltage

Defibrillation capacitor voltage remains high after discharge attempt

Ranked causes

  1. 1. Failed discharge (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pacer circuit failure (multiple types) high voltage

Pacing circuit unable to deliver therapy or verify output

Ranked causes

  1. 1. High voltage module failure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor electrode pad contact patient safety

Defibrillation pad impedance exceeds acceptable threshold

Ranked causes

  1. 1. Pad coupling failure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Real time clock failure

Unit real time clock contains invalid date or time

Ranked causes

  1. 1. Clock data corruption (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Self test failure high voltage

30J self test failed during defib peak current measurement

Ranked causes

  1. 1. Defib circuit component failure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

SpO2 ambient light interference

Ambient light too bright for SpO2 sensor operation

Ranked causes

  1. 1. Excessive ambient light (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

SpO2 communication error caution

No communication from SpO2 measurement module

Ranked causes

  1. 1. SpO2 module disconnection or failure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

SpO2 sensor fault

SpO2 sensor is defective or unrecognized

Ranked causes

  1. 1. Sensor failure or incompatibility (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

System fault caution

Processor or memory integrity error detected

Ranked causes

  1. 1. ROM or RAM failure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Temperature measurement accuracy verification

Verify that temperature channels T1 and T2 on M Series CCT unit with Temperature option display accurate readings when tested with calibrated probe simulator

Ranked causes

  1. 1. Temperature sensor or channel calibration drift requiring verification (unknown)
First check

Set Temperature Probe Simulator to room temperature (~68°F)

Test point
T1 channel display
Expected
67.9 °F

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Test setup for IBP maintenance procedures

Prepare M Series CCT unit with proper configurations for IBP testing

Ranked causes

  1. 1. Initial setup required before performing any IBP maintenance test (common)
First check

Power on M Series CCT unit

Test point
Unit power state
Expected
Unit displays boot screen and main menu

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Wandering baseline

ECG baseline drifts or moves slowly across display instead of remaining stable

Ranked causes

  1. 1. Electrode placement or contact issues (90% of cases) (common)
First check

Inspect electrode sites and contact

Test point
Electrode placement and skin contact
Expected
Electrodes in firm full-surface contact with clean skin

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error codes

CodeMeaningTriggerSeverity
200J MAX BIPHASICUser attempted to set defibrillation energy exceeding 200J on biphasic unitUser attempts to select energy level above 200J during defibrillationinfo
50J MAXSelected energy below minimum for internal paddlesUser attempts to set energy below 50J with internal paddlesinfo
ADJUST ECGUnit unable to synchronize on detected heart rateSync mode active with heart rate below 20 BPM or QRS size set too smallwarning
ANALYSIS HALTEDECG analysis halted due to user interaction such as lead/size change, analyze button pressed again, impedance fault, or charging error detected in auto defib mode.User interaction interrupted analysis or charging error occurredinfo
ANALYSIS HALTEDECG analysis interrupted and stoppedUser interaction during analysis; lead change; size change; analyze button pressed; impedance fault; charging errorinfo
ANALYSIS RESTARTEDECG analysis restarted after automatic size adjustmentECG signal detected out of range; automatic adjustment completedinfo
ANALYSIS RESTARTEDDevice detected ECG signals out of range, automatically adjusted ECG size and is restarting its shockable rhythm analysis sequence.ECG signal out of range (too large or too small)info
AUDIO FAULT 136Audio DSP hardware failureAudio digital signal processor hardware malfunction at power-up or during operationerror
AUDIO NOT RECORDINGAudio recording system not functionalAudio recording attempted but system non-functionalwarning
AUDIO QUEUE FULLAudio output queue buffer full; cannot accept additional voice promptsVoice prompt queue reaches capacity during operationinfo
AUDIO QUEUE FULLAudio output queue is full. Additional voice prompts can't be queued at this time.Too many audio prompts queuedinfo
BAD CARDCannot read from cardWhen reading from memory card during configurationerror
BATT HIGH CURRENTBattery is charged and battery current is >.1 A or: Battery is not charged and battery current is > 1.6 A.Battery current exceeds limitserror
BATT HIGH CURRENTBattery current exceeds safe operating limitsCharged battery current >0.1A or uncharged battery current >1.6Aerror
BATT HIGH VOLTAGEBattery voltage exceeds safe operating levelBattery voltage measures above 15.5 voltserror
BATT LOW CURRENTBattery is not charged and battery current is <.35 A.Battery current drops below minimumerror
BATT LOW CURRENTBattery charging current below minimum acceptable levelUncharged battery with charging current below 0.35Aerror
BATT LOW VOLTAGEBattery voltage below minimum safe operating levelBattery voltage measures below 9.5 voltscritical
BATT OVERCHARGECharger on for > 4 hours.Battery charged for extended periodwarning
BATT OVERCHARGEBattery charger has been on longer than maximum safe durationCharger on for more than 4 hours continuouslyerror
BATT OVERCHARGEBattery charging exceeded safe limitsCharging circuit malfunction or charger faulterror
BATT OVERCHARGEBattery overcharge condition detectedCharging system malfunction or battery faultwarning
BRIDGE SHORTBiphasic bridge circuit showing higher than expected currentDuring biphasic bridge test or immediately after dischargeerror
BRIDGE SHORTCurrent higher than expected was detected during Biphasic bridge test or immediately following a discharge.Excessive current during bridge test or dischargeerror
BRIDGE TEST FAILEDBiphasic module not operating properly while charging.Biphasic module fails charging testerror
BRIDGE TEST FAILEDDefibrillator output stage bridge test failedDuring self-test or defibrillation initializationerror
CABLE FAULTECG or patient cable connection fault detectedIntermittent or broken cable detected during monitoringwarning
CABLE FAULTCable integrity failureCable continuity or insulation test failureerror
CABLE FAULTIncorrect or invalid paddle identification signal on cableAuto defib mode; paddle ID analog-to-digital reading invaliderror
CANNOT CHARGEDefibrillator capacitor will not charge when charge button pressedCharge button activated but capacitor voltage does not risecritical
CANNOT CHARGEUnit unable to chargeCharging operation initiated but charging circuit failure detectederror
CANNOT CHARGEBattery charging not possibleCharger unable to initiate or maintain chargingerror
CANNOT CHARGECharger unable to initiate or maintain chargingWhen charger is connected and charging button pressederror
CANNOT CHARGE 45System unable to charge defibrillatorCharging request initiatederror
CARD EMPTYNo data on cardWhen reading from memory card that contains no configuration datawarning
CARD FULLMemory card storage capacity reachedMemory card filled to capacity during recordingwarning
CARD READ FAILEDNo response from card readerWhen reading from memory card during configurationerror
CHECK CO2 ADAPTERAirway adapter is removed, occluded or adapter zeroing needs to be performed or was performed incorrectly.Adapter missing, blocked, or calibration errorwarning
CHECK CO2 SENSOREtCO2 Sensor is unplugged or defectiveSensor not detected or sensor failurewarning
CHECK MEMORY CARDNo memory card detected during manual or semi-automated modeManual or semi-automated mode active without memory card installedwarning
CHECK PADSElectrode pads not properly applied or have high impedanceDisplayed with POOR PAD CONTACT or DEFIB PAD SHORTunknown
CHECK PADSPad contact issue detected with poor contact or short circuitPoor pad contact or defib pad short detectedwarning
CHECK PADSMessage displayed in conjunction with POOR PAD CONTACT or DEFIB PAD SHORTPad contact or connection fault detectederror
CHECK PADS/POOR PAD CONTACTDefibrillator electrode pads have inadequate contact with patientPoor pad-to-skin contact, pad damage, expired pads, connector issueerror
CHECK PATIENTShockable cardiac rhythm detected during background analysisBackground ECG analysis detects VF or pulseless VTunknown
CHECK PATIENTBackground ECG analysis detects shockable rhythmShockable rhythm detected during background analysiswarning
CHECK PULSEAlternate message for NO SHOCK ADVISED or message after third shock when auto analyze 3 times enabledNo shockable rhythm detected or third shock deliveredinfo
CHECK PULSEAlternate message for NO SHOCK ADVISED message. Message also shown after delivering third shock when auto analyze 3 times option is enabled.Non-shockable rhythm detectedinfo
CHECK RECORDERPaper tray empty, paper jam detected, or recorder door openedRecorder self-test detects paper out; mechanical jam; door openederror
CHECK RECORDERRecorder unit requires inspection or maintenanceRecorder malfunction detected or periodic maintenance duewarning
CHECK RECORDERRecorder module fault detectedRecorder circuit malfunction or component failurewarning
CHECK RECORDERRecorder module malfunction detectedDuring recording initialization or operationwarning
CHECK RECORDER 47Recorder malfunction detectedRecorder operation attemptedwarning
CHECK SPO2 SENSORPulse oximetry sensor not optimally positionedSpO2 sensor dislodged or suboptimal placementinfo
CHECK SPO2 SENSORReposition SpO2 sensor on patient.SpO2 sensor signal lost or poorwarning
CHECK SPO2 SITEPulse oximetry signal absent or insufficient from monitored finger or toeSpO2 sensor placed on low or no perfusion sitewarning
CLOCK FAULT 11Real time clock oscillator failureClock oscillator malfunction during power-up or operationerror
CLOCK FAULT 12Real-time clock memory or circuit failure 12During system startup or time verificationerror
CLOCK FAULT 12Real-time clock fault condition 12Clock circuit or timing synchronization failurewarning
CLOCK FAULT 12 47unknown
CLOCK FAULT 13Clock circuit fault 13System clock error detectedwarning
CLOCK FAULT 13Real-time clock fault condition 13Clock circuit or timing synchronization failurewarning
CLOCK FAULT 13 47unknown
CO2 COMM ERRORNo or invalid communication from EtCO2 moduleCommunication failure between CO2 module and main processorerror
CO2 SENSOR WARM UPEtCO2 sensor currently warming to operational temperatureSensor powered on; warm-up cycle in progressinfo
CONFIG DATA NOT COMPATIBLEInternal software is unable to read card dataWhen loading configuration from memory carderror
CONFIRM MANUAL MODESystem requesting confirmation to enter manual modeManual mode activation initiatedinfo
CONFIRM MANUAL MODEDisplayed when manual mode is entered. Alerts user to confirm that manual mode is desired.Manual mode selectedinfo
CONFIRM MANUAL MODEManual mode confirmation requiredSystem entering manual operation modeinfo
CONFIRM MANUAL MODE 47unknown
DEFIB DISABLEDDefibrillator function disabledDefibrillator intentionally or unintentionally disabledwarning
DEFIB DISABLEDUser prompt issued simultaneously with other faults if defib is disabled.Defibrillation disabled by configuration or faulterror
DEFIB DISABLED 47unknown
DEFIB FAULT 108Defibrillator fault code 108High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 108VMON voltage is less than the target energy during chargingCapacitor voltage monitoring shows charging below targeterror
DEFIB FAULT 108 49unknown
DEFIB FAULT 109Defibrillator fault code 109High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 109Defib capacitor voltage is greater than selected energy when defibrillator is charging or ready.Capacitor voltage exceeds selected energy levelerror
DEFIB FAULT 109 49unknown
DEFIB FAULT 111Defibrillator fault code 111High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 111Capacitor voltage exceeded absolute maximum safe voltageDefib capacitor voltage exceeds absolute maximum acceptable limitcritical
DEFIB FAULT 111 49unknown
DEFIB FAULT 71Defibrillator fault code 71High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 71More than 50 internal dumps occurred in less than 20 minutes.Excessive number of defib energy dischargeserror
DEFIB FAULT 71Excessive internal capacitor discharge eventsMore than 50 internal dump events occur within 20 minutescritical
DEFIB FAULT 71 48unknown
DEFIB FAULT 72Defibrillator fault code 72High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 72General defibrillator malfunctionUnspecified defib system error during operationcritical
DEFIB FAULT 72 48unknown
DEFIB FAULT 76Defibrillator fault code 76High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 76Defibrillator capacitor voltage too high for selected energy levelCapacitor charging above target for selected energyerror
DEFIB FAULT 76 48unknown
DEFIB FAULT 77Defibrillator fault code 77High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 77Defibrillator capacitor voltage exceeds absolute maximum ratingCapacitor voltage charge exceeds rated maximum safe voltagecritical
DEFIB FAULT 77 48unknown
DEFIB FAULT 78Defibrillation fault 78Defibrillation energy delivery failureerror
DEFIB FAULT 78Defibrillator fault code 78High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 78 48unknown
DEFIB FAULT 79Defibrillator fault code 79High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 79 48unknown
DEFIB FAULT 80Defibrillator fault code 80High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 80 48unknown
DEFIB FAULT 81Defibrillator fault code 81High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 81Discharge switch in undefined or invalid stateDischarge switch state not recognized during operationcritical
DEFIB FAULT 81 48unknown
DEFIB FAULT 84Defibrillator fault code 84High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 84Upper discharge transistor shorted (measured via applicable A/D channel).Upper discharge transistor short circuiterror
DEFIB FAULT 84 48unknown
DEFIB FAULT 85Defibrillator fault code 85High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 85Lower discharge transistor shorted (measured via applicable A/D channel).Lower discharge transistor short circuiterror
DEFIB FAULT 85 48unknown
DEFIB FAULT 86Defibrillator fault code 86High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 86One discharge switch closed during power-up self-testPower-up self-test detects single discharge switch closedcritical
DEFIB FAULT 86 49unknown
DEFIB FAULT 87Defibrillator fault code 87High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 87Both discharge switches closed during power up testBoth discharge switches improperly closed at power-upcritical
DEFIB FAULT 87 49unknown
DEFIB FAULT 94Defibrillator fault code 94High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 94Processor fault rendering safety monitor port non-functionalMain processor detects safety monitor port failurecritical
DEFIB FAULT 94 49unknown
DEFIB FAULT 95Defibrillator fault code 95High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 95Safe or shutdown line not functionalSafety line circuit failurecritical
DEFIB FAULT 95 49unknown
DEFIB FAULT 96Defibrillator fault code 96High voltage module or defibrillator circuit malfunctionerror
DEFIB FAULT 96XPATREL or XPAT_ENABLE is faulted or discharge transistor shortedPower delivery control circuit failure or transistor shortcritical
DEFIB FAULT 96 49unknown
DEFIB NOT CHARGEDDefibrillator capacitor not charged to required levelCharging cycle incomplete or capacitor discharge detectederror
DEFIB NOT CHARGEDDefibrillator capacitor not chargedCharging circuit failure or charging timeouterror
DEFIB NOT CHARGED 49unknown
DEFIB PAD SHORTDefibrillator pad or cable short circuit detectedContinuity measured between defibrillator output and grounderror
DEFIB PAD SHORTImpedance between high voltage paddle leads measured as short circuitMeasured impedance between HV leads indicates shortunknown
DEFIB PAD SHORTCable is functioning and connected to pads properlyNormal message when universal cable is connected to shorting test pluginfo
DEFIB PAD SHORT 50unknown
DISABLE SYNCSynchronization mode disabled or cannot be enabledSync mode disable request or sync circuit malfunctionwarning
DISABLE SYNCSync mode active when analyze pressed during defibrillationAnalyze pressed in defib mode while sync mode enabledinfo
DISABLE SYNC 50unknown
DISCHARGE FAULTDefibrillation discharge did not complete properlyAfter shock delivery attempterror
DISCHARGE FAULTDefibrillator discharge circuit malfunctionDischarge not detected after defibrillation commandcritical
DISCHARGE FAULTDefibrillator capacitor voltage not decreasing after discharge attemptDischarge commanded but capacitor voltage remains highcritical
DISCHARGE FAULT 50unknown
ECG FAULT 4Communication fault between ECG processor and main processorInter-processor communication failure detectederror
ECG FAULT 5ECU RAM test failure or ROM checksum test failureMemory self-test failure in ECG processing uniterror
ECG FAULT 5ECG circuit or signal processing fault type 5ECG analog front end or signal path malfunctionerror
ECG FAULT 5ECG processing fault 5During ECG signal processingerror
ECG FAULT 5 50unknown
ECG LEAD OFFECG lead disconnection detectedOne or more ECG leads disconnected or loosewarning
ECG LEAD OFFECG lead has lost contact with patient or cable is disconnectedElectrode not in contact with patient, cable disconnected, or cable failurewarning
ECG LEAD OFFOne or more ECG leads are not properly connected when leads are selected as input.ECG lead disconnected from patientwarning
ECG LEAD OFF 50unknown
ECG TOO LARGEECG signal exceeds maximum input rangeExcessive ECG signal amplitude detectedwarning
ECG TOO LARGEECG signal amplitude exceeds maximum input rangeECG signal saturation detectedwarning
ECG TOO LARGEECG signal amplitude too large for accurate analysisQRS complex exceeds upper limit for algorithmwarning
ECG TOO LARGE 50unknown
ECG TOO SMALLECG signal amplitude too lowECG signal below acceptable rangewarning
ECG TOO SMALLECG signal amplitude too small for accurate analysisQRS complex below minimum for algorithmwarning
ECG V1 LEAD OFFChest lead V1 not properly attached to patientV1 ECG lead signal absent or not detectedunknown
ECG V2 LEAD OFFChest lead V2 not properly attached to patientV2 ECG lead signal absent or not detectedunknown
ECG V2 LEAD OFFECG V2 precordial lead disconnected or poor contactV2 lead signal lost or below thresholdwarning
ECG V2 LEAD OFFV2 (chest) ECG lead is disconnected or has poor contactDuring ECG monitoringwarning
ECG V2 LEAD OFF 51unknown
ECG V3 LEAD OFFV3 (chest) ECG lead is disconnected or has poor contactDuring ECG monitoringwarning
ECG V3 LEAD OFFECG V3 precordial lead disconnected or poor contactV3 lead signal lost or below thresholdwarning
ECG V3 LEAD OFFChest lead V3 not properly attached to patientV3 ECG lead signal absent or not detectedunknown
ECG V3 LEAD OFF 51unknown
ECG V4 LEAD OFFECG V4 precordial lead disconnected or poor contactV4 lead signal lost or below thresholdwarning
ECG V4 LEAD OFFV4 (chest) ECG lead is disconnected or has poor contactDuring ECG monitoringwarning
ECG V4 LEAD OFFChest lead V4 not properly attached to patientV4 ECG lead signal absent or not detectedunknown
ECG V4 LEAD OFF 51unknown
ECG V5 LEAD OFFChest lead V5 not properly attached to patientV5 ECG lead signal absent or not detectedunknown
ECG V6 LEAD OFFChest lead V6 not properly attached to patientV6 ECG lead signal absent or not detectedunknown
ECG V6 LEAD OFFECG V6 precordial lead disconnected or poor contactV6 lead signal lost or below thresholdwarning
ECG V6 LEAD OFFV6 (chest) ECG lead is disconnected or has poor contactDuring ECG monitoringwarning
ECG V6 LEAD OFF 51unknown
ECU CRC FAULTECU data checksum or CRC error detectedSoftware or firmware data corruption detectederror
ECU CRC FAULTInvalid ECG samples detected over one second periodCyclic redundancy check failure on ECG dataerror
ECU CRC FAULT 51unknown
ENTER ACCESS CODESystem requires access code entry for operationAt startup or when accessing service modeinfo
ENTER ACCESS CODESystem requesting access code or PIN entryProtected function access attemptedinfo
ENTER ACCESS CODE 51unknown
ERASING REPORTSystem erasing stored report dataReport deletion initiated by user or systeminfo
ERASING REPORTReport or data file erase operation in progressSystem is actively erasing stored reports or patient datainfo
ERASING REPORTReport data being erasedUser initiated report deletioninfo
ERASING REPORT 51unknown
EtCO2 COM ERRORCapnography module communication errorSerial or network communication failure between main unit and EtCO2 moduleerror
EtCO2 COM ERROREnd-tidal CO2 module communication errorEtCO2 module interface communication failureerror
EtCO2 COM ERROR 51unknown
FAX DIALINGFax transmission is dialing destination numberDuring automated fax transmissioninfo
FAX DIALINGFax transmission dialing in progressSystem initiating fax connection to remote numberinfo
FAX DIALINGFax modem dialing in progressFax transmission initiatedinfo
FAX DIALING 51unknown
FAX DONEFax transmission completedFax send operation has finished successfully or with errorinfo
FAX DONE 51unknown
FAX PREPARINGFax transmission preparation in progressSystem preparing data for fax transmissioninfo
FAX PREPARINGSystem is preparing fax data for transmissionDuring fax setup phaseinfo
FAX PREPARING 51unknown
FAX SENDINGFax transmission in progressDevice is actively transmitting fax data over communication lineinfo
FAX SENDINGFax is actively transmitting dataDuring fax document transmissioninfo
FAX SENDING 52unknown
INSERT CARDSystem requesting PCMCIA card insertionCard reader detected empty slotinfo
INSERT CARDMemory card insertion requiredSystem requires PCMCIA or memory card to be inserted in card slotinfo
INSERT CARDMemory card not installed during manual/semi-automated modesNo card detected at startup or operationwarning
INSERT CARD 52unknown
LOW BATTERYInternal battery charge level is critically lowWhen battery voltage drops below minimum thresholdwarning
LOW BATTERYBattery voltage below minimum operating levelBattery voltage drops below thresholdwarning
LOW BATTERYLow battery.Battery charge level lowwarning
LOW BATTERY 52unknown
NO CARD INSERTEDCard is not installed in PCMCIA slotWhen attempting to read from memory card without card presentwarning
NOISY ECGECG signal quality degraded by noise or artifactContinuous during monitoring when noise detectedwarning
NOISY ECGExcessive noise in ECG signal exceeding acceptable thresholdNumber of noisy analysis intervals exceeds thresholdwarning
NOISY ECGNumber of noisy analysis intervals exceeds threshold.Excessive noise in ECG signalwarning
NOISY ECG 52unknown
NO QRS DETECTNo QRS complex detectedECG signal absent or QRS detection failedwarning
NO QRS DETECTQRS complex not detected in ECG signalDuring ECG analysis or during pacing operationwarning
NO QRS DETECTNo QRS complex detected in ECG signalECG signal processing fails to identify QRS complexwarning
NO QRS DETECTUnit is in sync mode and heart rate is < 20 BPM or QRS amplitude is too low for proper synchronization.Sync mode with low heart rate or low QRSwarning
NO QRS DETECT 52unknown
NO SHOCK ADDefibrillation not advised by analysis algorithmAfter ECG rhythm analysisinfo
NO SHOCK ADNo shock advisable or no shockable rhythm detectedDefibrillation analysis determines rhythm not shockableinfo
NO SHOCK AD 52unknown
NO SHOCK ADVNo defibrillation advised; non-shockable rhythm analysis resultECG analysis complete indicating non-shockable rhythminfo
OPEN AIR DISCHARGECap voltage too high after discharge attempt, e.g., full energy discharge did not occur.Discharge without proper load (pads not connected)critical
PACER DISABLEDPacing function disabled via configuration or faultPacing capability disabledcritical
PACER DISABLEDUser prompt issued simultaneously with other pace faults if pacing is disabled.Pacing disabled by configuration or faulterror
PACER FAULT 115Flyback pulse width control circuit is not under proper control of the processor and gate array.Pacing control circuit failureerror
PACER FAULT 116XPACE_ON detection failureUnable to detect XPACE_ON signalcritical
PACER FAULT 116Failure to detect XPACE_ON signalPace enable signal not detectedcritical
PACER FAULT 117Pace relay is stuck closed.Pacing relay malfunctionerror
PACER FAULT 121Pace pulse width outside acceptable range during pacingPace pulse width less than 30ms or greater than 50mserror
PACER FAULT 121During pace, the pace pulse width <30ms or >50ms.Pacing pulse width out of rangeerror
PACER FAULT 122Pace current is more than 15mA above and below selected value.Pacing current deviation exceeds limiterror
PACER FAULT 123Measured pacing rate too fast compared to selected rateActual pacing rate exceeds programmed rateerror
PACER FAULT 126Issued in conjunction with message 122. Pace current is more than 15mA and below selected value.Pacing current below selected valueerror
PADDLE FAULTCannot detect paddle typeAccessory type unrecognizederror
PADDLE FAULTCannot detect type of accessory paddle attached to universal cablePaddle identification failure during initializationcritical
PERFORM CPRAdvisory message in AED auto defib mode.No shock advised; CPR neededinfo
PERFORM CPRAdvisory to perform cardiopulmonary resuscitationIssued in auto defib mode during cardiac arrestunknown
PLACE ON ZERO CELLEtCO2 sensor cable plugged into unit for the first time. Zeroing error or probe drift error detected.First sensor connection or calibration errorwarning
POOR LEAD CONTACTOne or more ECG leads are poorly connected or not connected to patient. (User configurable.)ECG lead connection loss or degradationwarning
POOR PAD CONTACTDefibrillation electrode impedance exceeds acceptable thresholdMeasured impedance between paddle/pads exceeds thresholdunknown
POOR PAD CONTACTDefibrillation pad impedance highPad electrode impedance exceeds thresholdwarning
PRESS ANALYZEAlternate message for check patient promptUser prompt to initiate ECG analysisinfo
PRESS CHARGEAdvisory message; defibrillation advised; press charge buttonECG analysis complete indicating shockable rhythmunknown
PRESS SHOCKPrompt to deliver shock; defibrillator charged and readyIssued in AED auto defib mode when capacitor fully chargedunknown
RECORDER FAULT 142Paper chart recorder system errorRecorder hardware or paper feed malfunctionerror
RECORDER FAULT 143Strip chart failed power-up echo test. Communications error.Recorder communication failure at booterror
RECORDER FAULT 147Strip chart printhead over temperature.Print head temperature excessiveerror
RELEASE BUTTONSSimultaneous external paddle button presses before full chargeBoth paddle buttons pressed during charginginfo
RELEASE SHOCKDischarge switch(es) closed when pressing charge button. Discharge button pressed before defib reached ready state.Shock button pressed before charging completewarning
RELEASE SHOCKDischarge button pressed before defib ready or switch closed prematurelyPremature shock attempt or stuck discharge switchwarning
REPLACE BATTERYBattery critically lowBattery voltage below absolute minimumcritical
REPLACE BATTERYBattery voltage below absolute minimum; shutdown imminentBattery voltage critically low at power-upcritical
REPLACE CARDMemory card write error during manual or semi-automated recordingAttempt to write to memory card during manual or semi-automated modewarning
REPLACE EtCO2 SENSOREtCO2 sensor defectiveWarm-up exceeds 5 minuteserror
REPORT FULLSummary report memory fullReport buffer exceeded capacitywarning
REPORT HALTEDSummary report stops printing unexpectedlyReport printing interrupted during operationerror
RESERVED 1Watchdog timer not functionalWatchdog timer failure detectedcritical
RETRY ANALYSISAdvisory in conjunction with noisy ECG signalECG acquisition with excessive noisewarning
RETRY ANALYSISRetry rhythm analysisInitial rhythm analysis inconclusive or failedwarning
RETRY ANALYSISECG analysis failed; system requesting new analysis attemptAfter failed rhythm analysiswarning
RETRY ANALYSISAnalysis should be retriedPrevious analysis failed, incomplete, or inconclusive resultinfo
RETRY ANALYSISRetry ECG analysis or rhythm interpretationInitial analysis inconclusive or error; device recommends re-analysiswarning
RETRY ANALYSIS 56unknown
SELECT 30J FOR TESTIncorrect energy level selected for self-testAttempt to run self-test at energy other than 30Jinfo
SELECT 30J FOR TESTSelf test requested at incorrect energy levelSelf-test button pressed at energy other than 30Jwarning
SELECT DEFIB MODEAnalyze button pressed in wrong modeAnalyze button pressed in pace or monitor modeunknown
SELECT LIMB LEADSInvalid lead selection during active analysisPaddles or augmented leads selected during continuous analysisunknown
SELECT LIMB LEADSPaddles selected when continuous ECG analysis activePaddle or augmented ECG leads selected during continuous analysiswarning
SELECT PADSIncorrect lead selection for analyze functionLead I, II or III selected when analyze button pressedinfo
SET CLOCKReal-time clock failure with invalid date or timeRTC malfunction detected or invalid date/timecritical
SET PACE mAMultiple copy errors in pace current settingsPace current software or memory error detectederror
SET PACE mAPacing current setting required or software/memory errorPacing mode requires current setting or multiple copy errors detectedwarning
SET PACE RATEMultiple copies of pace rate don't matchPace rate parameter mismatch in memoryerror
SET PACE RATEPacing rate setting required or software errorPacing mode requires rate setting or multiple pace rate copies do not matchwarning
SHOCK ADVISEDShockable rhythm detected during analysisAutomatic analysis identifies ventricular fibrillation or pulseless VTcritical
SpO2 AMBIENT LIGHTAmbient light intensity too high for accurate SpO2 measurementSpO2 sensor exposed to excessive ambient lightwarning
SpO2 COMM ERRNo communications received from SpO2 moduleSpO2 module communication link losterror
SpO2 COMM ERRSpO2 module communication failureNo transmissions from SpO2 unit receivederror
SpO2 PULSE SEARCHSpO2 pulse search in progressSpO2 sensor acquiring pulse signalinfo
SpO2 SENSOR FAULT 1Defective SpO2 sensor detectedSpO2 sensor hardware failureerror
SpO2 SENSOR FAULT 5SpO2 sensor unrecognizedUnrecognized sensor type detectederror
STAND CLEARAuto defib mode active with patient rhythm being analyzedSingle analysis mode active in auto defib mode with no defib in progressinfo
STAND CLEARAuto defib mode - analysis in progressAuto defib mode analysis activeinfo
SYSTEM FAULT 2MCU ROM checksum or RAM test failureMicrocontroller self-test failure detectedcritical
SYSTEM FAULT 36P1MON out of range - pace/defib disabledP1MON measurement out of valid rangeerror
SYSTEM FAULT 36P1MON count out of range with pace/defib disabledP1MON less than 412 or greater than 612 A/D countscritical
SYSTEM FAULT 37Pace/defib and MFE monitoring disabledPacing and monitoring system failurecritical
SYSTEM FAULT 38Shutdown failureUnit fails to shut down on commandcritical
SYSTEM FAULT 38Failure to shutdown after shutdown orderSystem shutdown command failedcritical
SYSTEM FAULT 5ECU RAM or ROM checksum test failureECU self-test failure detectedcritical
SYSTEM FAULT 6No communications from ECU for 4 secondsECU communication timeoutcritical
SYSTEM FAULT 6No ECU communications for 4 secondsECU communication lostcritical
SYSTEM FAULT 7A/D converter not performing timely conversionsAnalog-to-digital converter performance failurecritical
SYSTEM FAULT 7A/D converter failureConverter not performing timelycritical
TEST FAILEDUnit failed 30J self-test for defib peak currentMCU defib ipeak test failure during 30J self-testcritical
TEST FAILED30J self-test failedMCU ipeak test (defib peak current) test failederror
TEST OKUnit passed 30J self-test for defib peak currentMCU defib ipeak test successfulinfo
TEST OK30J self-test passedMCU ipeak test (defib peak current) test passedinfo
USE PADDLE DISCHGFront panel discharge button pressed with incompatible paddlesDischarge button pressed with external paddles or internal spoons with discharge buttonswarning
USE PADSAttempt to defib with paddles in auto defib (AED) modePaddles selected instead of pads in AED modewarning
USE PADS TO PACEExternal paddles detected in pace modePaddles connected during pacing modeunknown
USE ROOM AIR ADAPTEREtCO2 sensor zeroing with adapter incorrectly placedAdapter zeroing started with CO2 in adapter or adapter on REF/0 cellunknown
USER SETUP REQCal/config data missing or corruptBoth cal/config copies invalidwarning
USER SETUP REQBoth copies of calibration/configuration data corrupted or never programmedCal/config data checksum failure or missing initializationwarning
VF ALARMS OFFVF alarms disabled in pace mode or with paddles selectedInappropriate mode for VF alarm operationwarning
VF ALARMS OFFVentricular fibrillation alarms disabledVF alarms disabled in pace mode or with paddles selectedwarning
V LEADS OFFV lead connector not terminated or V1 lead wire contacting patientMissing V lead terminator plug or V1 wire touching patient skinwarning
VX LEADS OFFV lead not properly attached to patientV lead disconnection or poor contact detectedwarning
WRONG CARD TYPECard is the wrong typeWhen inserting wrong type of memory card in PCMCIA slotwarning
ZERO CO2 ADAPTERNew EtCO2 airway adapter requires zero calibrationNew adapter detected without calibrationwarning
ZERO CO2 SENSORNew EtCO2 sensor requires zero calibrationNew sensor detected without calibrationwarning

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.