Welch Allyn Spot LXi: troubleshooting and error codes
The ServiceForge knowledge base holds 66 documented symptoms for the Welch Allyn Spot LXi, with 102 ranked causes, 87 diagnostic checks with test points and expected values, and 144 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
Inaccurate Blood Pressure Readings patient safety
Blood pressure measurements do not match expected values or reference readings
Ranked causes
- 1. Incorrect blood pressure cuff size (common)
- 2. Patient's arm position incorrect (common)
- 3. Arm movement during blood pressure cycle (common)
- 4. Blood pressure taken over clothing (common)
- 5. Arrhythmia present (occasional)
- 6. Incorrect Korotkoff sound reference used (occasional)
- 7. Cuff deflated too quickly (common)
- 8. Sphygmomanometer not calibrated (occasional)
- 9. Change in blood pressure between readings (occasional)
- 10. Poor auscultatory sound recognition by observer (occasional)
11 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
SpO2 Malfunction
SpO2 measurement is not functioning or sensor not displaying reading
Ranked causes
- 1. Sensor in place but no reading on display (common)
- 2. Measurement on same extremity as blood pressure (common)
- 3. Sensor cable not plugged in correctly (common)
- 4. Wrong sensor type in use (occasional)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery voltage below specification
Battery voltage measured less than 6.0 Vdc using DMM
Ranked causes
- 1. Battery not fully charged (common)
- 2. E38 error present on Version 1 preventing charge (occasional)
- 3. Battery defective and will not hold charge (occasional)
Set power supply to 6.5 Vdc and measure battery voltage with DMM
- Test point
- Battery
- Expected
- 6.5 Vdc nominal, +0/-0.25 Vdc
- Tools
- DMM
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood Pressure Cuff Deflating Too Slowly
Blood pressure cuff takes excessive time to deflate during measurement cycle
Ranked causes
- 1. Normal operation (common)
- 2. Pressure preset too high (occasional)
- 3. Patient movement (common)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood pressure cuff inflation or deflation improper
Cuff does not inflate or deflate properly during blood pressure cycles
Ranked causes
- 1. Pinched tubing (common)
- 2. Valve failure (occasional)
- 3. Leak in pneumatic system (occasional)
Perform 2-3 blood pressure cycles and observe cuff inflation/deflation
- Test point
- Blood pressure cuff
- Expected
- Proper cuff inflation and deflation with correct readings
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Communication option check
Verify IR data communication port and cable connectivity.
Ranked causes
- 1. Communication port or cable not selected (common)
- 2. Obstacle blocking IR Data Interface (occasional)
- 3. Main PCB malfunction (rare)
Verify communication settings
- Test point
- Tools > Options menu
- Expected
- Communication port and cable selected
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cuff Inflation and Deflation with No Blood Pressure Reading or Error Code
Blood pressure cuff inflates/deflates but no reading is displayed or error code appears
Ranked causes
- 1. Leak in pneumatic system (common)
- 2. Arm movement during cycle (common)
- 3. Blood pressure cuff tubing or pressure hose movement artifact (common)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Device does not power on
Spot Vital Signs will not turn on when power button is pressed
Ranked causes
- 1. Power supply not connected or not turned on (common)
- 2. Main PCB failure (rare)
- 3. Display PCB failure (rare)
Verify power supply is connected and powered
- Test point
- Power supply connection
- Expected
- Power supply connected and turned on
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Device does not power on after battery check
Spot Vital Signs fails to power on after battery voltage check confirms adequate voltage
Ranked causes
- 1. Power supply not connected or not turned on (common)
- 2. Main PCB assembly faulty (rare)
- 3. Display PCB assembly faulty (rare)
Verify power supply is connected and powered on
- Test point
- Power supply connection
- Expected
- Power supply connected and turned on
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Temperature Malfunction
Temperature measurement is not working or incorrect values displayed
Ranked causes
- 1. Error code displayed with broken probe (occasional)
- 2. Low temperature readings with improper probe placement (common)
- 3. No temperature displayed due to probe not replaced (common)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery voltage low
Battery voltage less than 6.0 Vdc when measured with DMM
Ranked causes
- 1. Battery not charged (common)
- 2. Battery does not charge correctly (E38 error on Version 1) (occasional)
Measure battery voltage with DMM
- Test point
- Battery terminals
- Expected
- 6.5 Vdc nominal, +0/-0.25 Vdc
- Tools
- DMM
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood pressure cuff inflation/deflation improper patient safety
Cuff does not inflate or deflate properly or does not complete cycles correctly
Ranked causes
- 1. Tubing is pinched or kinked (common)
- 2. Valve is faulty (occasional)
Perform two or three complete blood pressure cycles and observe inflation/deflation
- Test point
- Cuff system
- Expected
- Proper cuff inflation and deflation cycles with consistent readings
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood Pressure Cuff Pops Off patient safety
Blood pressure cuff detaches or comes off patient during measurement
Ranked causes
- 1. Inappropriate blood pressure cuff size (common)
- 2. Blood pressure cuff applied inside out (common)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood pressure pressure tolerance verification
Pressure readings at specified inflation levels are outside acceptable tolerance limits during verification test
Ranked causes
- 1. Pressure reading outside specification at 250, 150, 50, or 0 mmHg test points (common)
- 2. NIBP board replacement or initialization required (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Blood pressure
NIBP board pressure reading out of tolerance; requires calibration adjustment using pneumatic test assembly and service software
Ranked causes
- 1. NIBP board not initialized or pressure reading drift (common)
- 2. Pressure reading requires gain adjustment (common)
Verify pressure at zero and all setup conditions before calibration
- Test point
- Pneumatic test assembly, UUT valve, bleed screw
- Expected
- Pressure at zero mmHg, bleed screw closed, UUT valve in open state
5 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Blood pressure measurement
Verification that blood pressure readings are within ±3 mmHg of NIST-traceable standard across specified pressure points (0, 50, 150, 250 mmHg)
Ranked causes
- 1. Device requires functional verification before service return (common)
- 2. Pressure meter must be NIST-traceable with accuracy better than ±3 mmHg (common)
Setup: attach pneumatic clamp to 100 cc and 250 cc cylinders; remove clamp from 500 cc cylinder
- Test point
- pneumatic cylinders
- Expected
- Clamps attached to 100 cc and 250 cc; 500 cc free
4 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Temperature measurement
Verification that thermometer readings are within ±0.1°C (±0.2°F) of 9600 Plus Calibration Tester set point temperature at multiple calibration set points
Ranked causes
- 1. Thermometer requires functional verification at three temperature set points (common)
- 2. Thermal accommodation required before testing (common)
Wait for thermometer temperature to stabilize
- Test point
- thermometer display
- Expected
- Temperature stable for 10 seconds
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Device Does Not Turn On
Device fails to power on
Ranked causes
- 1. Low battery (common)
- 2. Device not receiving power (common)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
10-minute diagnostic time exceeded
Temperature measurement exceeds 10-minute diagnostic time limit
Ranked causes
- 1. Measurement time limit exceeded (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Ambient temperature out of range
Device detects ambient temperature outside operating range
Ranked causes
- 1. Ambient temperature out of range (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Back light current exceeds limit
Back light current test shows consumption above 400 mA maximum when all LCD segments and back light are turned on with SpO2 mode off
Ranked causes
- 1. Back light or LCD circuit drawing excessive current (unknown)
Measure back light current with all LCD segments and back light on, SpO2 mode off
- Test point
- Battery terminals
- Expected
- 400 mA maximum, maximum
Blood pressure cuff overpressure condition patient safety
Blood pressure cuff pressure exceeds safe or expected limits
Ranked causes
- 1. Patient condition abnormal (unknown)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood Pressure Cuff Too Tight (Over Inflation) patient safety
Blood pressure cuff inflates excessively or too tightly
Ranked causes
- 1. Pressure preset too high (common)
Verify Pressure Preset setting
- Test point
- internal configuration mode
- Expected
- 160 mmHg unless patient has hypertension
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood pressure cuff tubing connection improper caution
Cuff tubing connectors not finger-tight or overtightened
Ranked causes
- 1. Cuff tubing connectors overtightened or loose (common)
Verify cuff tubing connector tightness
- Test point
- Tubing connector joint
- Expected
- Finger-tight connection without overtightening
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood pressure hose connection loose or improper
Pressure hose not fully inserted or snug fit at connector, or cuff tubing connection overtightened
Ranked causes
- 1. Pressure hose end not fully inserted over connector (common)
Inspect pressure hose insertion at connector
- Test point
- Pressure hose connector on monitor
- Expected
- Hose completely inserted and snug
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Broken or missing probe
Temperature probe is broken or not present
Ranked causes
- 1. Temperature probe broken or missing (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Battery Removal / Power Shutdown caution
After removing UUT battery or shutting down external power supply via Battery Simulator, date and time must be reset before further testing, calibration or verification.
Ranked causes
- 1. Battery removal or external power supply shutdown (common)
Power supply voltage before connecting UUT
- Test point
- external power supply output
- Expected
- 6.5 +/- 0.1V DC, +/- 0.1 V
5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Blood pressure accuracy patient safety
Verify pressure measurement accuracy meets device specification using calibrated pressure meter traceable to NIST.
Ranked causes
- 1. Device requires calibration verification (common)
Prepare calibrated pressure meter
- Test point
- Pressure meter
- Expected
- Accuracy better than ±3 mmHg, NIST traceable certification available
4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Blood pressure system
Verify blood pressure measurement system calibration through cuff inflation/deflation cycles and reading verification
Ranked causes
- 1. Calibration verification required (common)
Run blood pressure cycle and verify cuff inflation
- Test point
- Blood pressure cuff
- Expected
- Cuff inflates properly with appropriate pressure rise
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Functional verification
Procedure to confirm proper operation of Spot Vital Signs monitor and options after calibration or circuit board replacement.
Ranked causes
- 1. Calibration or circuit board replacement completed (unknown)
Power on device
- Test point
- Power button
- Expected
- All LCD segments briefly illuminate and two beeps sound
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Over Pressure Detection
Verify pneumatic system can detect over pressure within specified range
Ranked causes
- 1. Over pressure detection out of range (unknown)
Verify over pressure detection threshold
- Test point
- pneumatic system
- Expected
- detects between 296 mmHg and 329 mmHg, 296-329 mmHg
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: SpO2 Mode Current
Verify current draw through battery terminals in SpO2 mode does not exceed specification
Ranked causes
- 1. SpO2 mode current exceeds maximum limit (unknown)
Measure current draw in SpO2 mode minus Blank Mode Current
- Test point
- battery terminals
- Expected
- 120 mA maximum
- Tools
- DMM
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Static Pressure Detection
Verify device detects static pressure greater than 15 mmHg for extended duration
Ranked causes
- 1. Static pressure detection failure (unknown)
Verify static pressure detection at threshold held for duration
- Test point
- pneumatic system
- Expected
- detects pressure over 15 mmHg sustained for 180 seconds
- Tools
- pressure gauge
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Temperature accuracy check
Verify SureTemp thermometer accuracy using 9600 Plus Calibration Tester
Ranked causes
- 1. Thermometer out of calibration (unknown)
Check SureTemp thermometer accuracy
- Test point
- SureTemp thermometer via 9600 Plus Calibration Tester
- Expected
- Within calibration specification
- Tools
- 9600 Plus Calibration Tester
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Voltage reading (battery)
Verification that voltage reading meets test specifications at 5.6 Vdc
Ranked causes
- 1. Voltage reading requires verification at specific test voltage (common)
Set power supply to test voltage
- Test point
- power supply output
- Expected
- 5.6 Vdc +0.3 / -0.0 V, +0.3 / -0.0 V
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Device fails power-on self-test
Upon power-up, error code displayed in Navigation Window instead of normal display functions
Ranked causes
- 1. Internal self-check failure (unknown)
Perform power-on self-test
- Test point
- Device power button
- Expected
- Display shows model and serial numbers, two audible beeps, normal display functions with blank values
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Display interface not responding to commands
Display window does not turn on/off segments or back light when proper commands given, or buzzer does not sound when commanded
Ranked causes
- 1. Display or buzzer interface fault (unknown)
Send command to turn on all display segments and back light
- Test point
- Display window
- Expected
- All segments and back light illuminate
2 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI
Faulty SpO2 sensor
SpO2 sensor is defective or malfunctioning
Ranked causes
- 1. SpO2 sensor defective (occasional)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Functional check: SpO2 Masimo sensor
Verification that Masimo SpO2 sensor reads 81% ± 3% and pulse reads 61 bpm ± 1 bpm when connected to Masimo Tester
Ranked causes
- 1. Masimo SpO2 module (Version 2) requires functional check with Masimo Tester (common)
Verify SpO2 reading with Masimo Tester connected
- Test point
- Spot Vital Signs Display Window
- Expected
- 81% ± 3%, ± 3%
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Functional check: SpO2 Nellcor MP205 sensor
Verification that Nellcor MP205 SpO2 module reads within specifications using SRC-2 simulator at configured settings
Ranked causes
- 1. Nellcor MP205 SpO2 module (Version 1) requires functional check with SRC-2 simulator (common)
Verify SpO2 reading matches test specification with SRC-2 simulator
- Test point
- Spot Vital Signs display
- Expected
- Per Repair Test Specification in Appendix C
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Functional check: SpO2 Nellcor MP506 and Nell-3 sensors
Verification that Nellcor MP506 and Nell-3 SpO2 modules read within specifications using SRC-MAX simulator at two HR and SpO2 levels
Ranked causes
- 1. Nellcor MP506 and Nell-3 SpO2 modules require functional check with SRC-MAX simulator (common)
Verify SpO2 reading matches test specification with SRC-MAX simulator
- Test point
- Spot Vital Signs display
- Expected
- Per Repair Test Specification in Appendix A
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Internal self-check fails
Device displays an error code on startup instead of normal operating display, indicating failure of internal self-check.
Ranked causes
- 1. Internal self-check failure (unknown)
Identify error code
- Test point
- Display
- Expected
- Error code appears on display screen
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Internal SpO2 error
Device detects internal SpO2 measurement error
Ranked causes
- 1. Internal SpO2 error (occasional)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Loss of tissue contact
Temperature probe loses contact with patient tissue
Ranked causes
- 1. Improper probe positioning (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Masimo SpO2 calibration check
Verify SpO2 module accuracy using approved simulator device
Ranked causes
- 1. SpO2 module out of calibration (unknown)
Compare SpO2 readings with simulator output
- Test point
- Masimo SpO2 module display
- Expected
- Readings match approved simulator (Fluke Biotek Index 2 or Clinical Dynamics SmartSat)
- Tools
- Masimo-approved SpO2 simulator (Fluke Biotek Index 2 or Clinical Dynamics SmartSat)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Masimo SpO2 functional check patient safety
Verify SpO2 module functionality using Masimo test equipment.
Ranked causes
- 1. Masimo SpO2 module requires functional verification (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Measurement was outside of device's measurement range
Vital sign measurement exceeds device measurement range
Ranked causes
- 1. Patient vital sign out of range (unknown)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Nellcor SpO2 functional check
Verify SpO2 module functionality using Nellcor simulator
Ranked causes
- 1. SpO2 module not functioning properly (unknown)
Verify SpO2 readings with simulator
- Test point
- Nellcor SpO2 module display
- Expected
- Module displays readings and functions with SRC-MAX simulator
- Tools
- Nellcor SpO2 simulator (SRC-MAX)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
No Blood Pressure Cuff Inflation
Blood pressure cuff does not inflate at all
Ranked causes
- 1. Connections between device and blood pressure cuff loose (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Poor print quality
Printer output shows degraded or unclear characters and patterns
Ranked causes
- 1. Printer batteries depleted (common)
Verify printer model
- Test point
- Printer unit
- Expected
- HP IR printer compatible with Spot Vital Signs
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Power supply voltage calibration setup caution
Set external power supply to exact voltage before connecting UUT via Battery Simulator for calibration and verification testing.
Ranked causes
- 1. Need to establish correct voltage source for all calibration tests (common)
Measure power supply output voltage
- Test point
- external power supply terminals
- Expected
- 6.5 +/- 0.1V DC, +/- 0.1 V
- Tools
- DMM or voltmeter
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Print quality poor
Printer output shows poor quality, faint, or unclear characters and patterns
Ranked causes
- 1. Printer batteries depleted (common)
Verify printer is HP IR printer compatible with Spot Vital Signs
- Test point
- Printer model
- Expected
- HP IR printer
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Small leak in pneumatic system caution
Pneumatic system leaks detected
Ranked causes
- 1. Cuff tubing or pressure hose leak (common)
Inspect cuff tubing and pressure hose
- Test point
- Blood pressure cuff tubing and pressure hose connections
- Expected
- No visible leaks
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
SpO2 mode current exceeds specification
SpO2 mode current test (current less Blank Mode current) drawn through battery terminals exceeds limit
Ranked causes
- 1. SpO2 circuit drawing excessive current (unknown)
Measure SpO2 mode current (subtract Blank Mode current from total)
- Test point
- Battery terminals
- Expected
- Within specification limit
SpO2 pulse rate out of range
SpO2 pulse rate measurement is outside acceptable range
Ranked causes
- 1. Patient pulse rate abnormal (unknown)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
SpO2 time limit exceeded
SpO2 measurement duration exceeds device time limit
Ranked causes
- 1. Measurement time limit exceeded (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Spot LXi SpO2 module malfunction patient safety
SpO2 module not functioning properly or SpO2 and pulse readings cannot be verified against calibrated simulator
Ranked causes
- 1. SpO2 module hardware failure or module not adjustable (unknown)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Temperature calibration check
Verify thermometer accuracy using calibration tester
Ranked causes
- 1. SureTemp thermometer out of calibration (unknown)
Compare thermometer readings with calibration tester
- Test point
- SureTemp thermometer display
- Expected
- Readings match 9600 Plus Calibration Tester output
- Tools
- 9600 Plus Calibration Tester
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Temperature functional check patient safety
Verify thermometer accuracy using calibration tester.
Ranked causes
- 1. Temperature sensor requires functional verification (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Temperature module accuracy out of specification patient safety
Temperature module reading does not fall within accuracy limits at normal body temperature
Ranked causes
- 1. Temperature module calibration drift (common)
Verify temperature module accuracy at normal body temperature using Cal Key
- Test point
- Temperature probe input
- Expected
- ±0.2° F of 97.3° F (36.3° C) °F, ±0.2° F
- Tools
- Cal Key (5200-25)
4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
More symptoms
- Temperature module accuracy out of tolerance
- Temperature probe not displaying ORL after removal
- Temperature probe not responding
- Valve/pump mode current exceeds limit
- Window display segments do not light up
- Window display segments not lighting
6 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
1 | SpO2 sensor missing or disconnected | SpO2 sensor not detected at startup or during operation | error |
1000 | Err - Invalid operation in this context | Command issued when system state does not permit operation | error |
1001 | Err - Auto zero in progress | Operation attempted while auto-zero calibration active | error |
1002 | Err - Bad checksum | Data transmission checksum mismatch detected | error |
1003 | Err - Unimplemented command | Command received that is not supported by firmware | error |
1004 | Err - Buffer overflow | Input or processing buffer exceeded capacity | error |
1005 | Err - Overrun error | Data received faster than system can process | error |
1006 | Err - Wrong data count | Received data packet has incorrect number of bytes | error |
1007 | Err - FPROM erase error | Flash memory erase operation fails | critical |
1008 | Err - FPROM programming error | Flash memory write operation fails | critical |
1009 | Err - Bad Motorola record | Invalid Motorola S-record format in firmware update | error |
1010 | Err - A/D channel locked | A/D converter channel is locked and inaccessible | error |
1011 | Err - RTC not present | Real-time clock module not detected or non-functional | error |
1012 | Err - Attempt to reference nonexisting cycle | Software attempts to access undefined measurement cycle | error |
1013 | Err - Data range error | Measured or input data outside acceptable range | error |
1014 | Err - Alarm pair range error | Alarm threshold pair configuration invalid | error |
1015 | Err - No POST error to clear | Clear POST error command when no error exists | error |
1016 | Err - Can't clear this POST error | Attempt to clear a POST error that cannot be cleared | error |
1017 | Err - Command not command type | Command structure does not match expected format | error |
1018 | Err - NAK from ST3800 protocol | ST3800 protocol layer returns negative acknowledgment | error |
1019 | Err - No wireless link | Wireless communication connection not established | error |
132 | E0.5 error - No probe temperature rise during predict cycle | Probe temperature does not increase during calibration cycle | error |
133 | E0.9 error - Probe EEPROM uninitialized with bad probe gain | Probe memory contains invalid gain calibration data | error |
134 | E0.9 error - Probe EEPROM uninitialized with bad response value | Probe memory contains invalid response calibration data | error |
145 | E0.2 error - A/D measurement overrun with pulse too long | Analog-to-digital measurement takes too long at patient/environmental conditions | error |
146 | E0.2 error - A/D measurement underrun with pulse too short | Analog-to-digital measurement completes too quickly at patient/environmental conditions | error |
147 | E4.1 error - A/D measurement overrun with RCAL pulse too long | Resistance calibration A/D pulse exceeds time limit | error |
148 | E4.1 error - A/D measurement underrun with RCAL pulse too short | Resistance calibration A/D pulse completes before time threshold | error |
149 | E4.0 error - A/D measurement overrun with PTB pulse too long | Probe thermal bridge A/D pulse exceeds time limit | error |
150 | E4.0 error - A/D measurement underrun with PTB pulse too short | Probe thermal bridge A/D pulse completes before time threshold | error |
151 | E0.2 error - A/D measurement overrun with timeout | A/D measurement operation times out | error |
152 | E0.9 error - Probe EEPROM uninitialized with bad A/D calibration | Probe memory contains invalid A/D calibration data | error |
159 | bv error - Battery voltage too low | Battery voltage drops below minimum operating threshold | warning |
160 | b^ error - Battery voltage too high | Battery voltage exceeds maximum safe charging level | warning |
161 | E4.2 error - Reference power supply malfunction | Reference voltage supply circuit has failed | error |
162 | E4.8 error - Device not calibrated | System has not completed required calibration procedure | error |
163 | E4.9 error - Missing probe well | Probe well is not inserted or detected | error |
165 | E4.3 error - Device EEPROM save failure | System unable to write configuration data to EEPROM | error |
166 | E0.8 error - EEPROM CRC failure (CONFIG_TRANSFER_FAILURE) | Configuration data CRC check fails during transfer | error |
167 | E4.4 error - Device EEPROM read/save failure (CONFIG_START_FAILURE) | EEPROM initialization or read operation fails | error |
168 | E4.5 error - Device EEPROM read/save failure (CONFIG_SLAVE_ACK_FAILURE) | Slave device does not acknowledge EEPROM read/write operation | error |
169 | E4.6 error - Device EEPROM read/save failure (CONFIG_MASTER_ACK_FAILURE) | Master device does not receive acknowledgment from slave | error |
170 | E0.6 error - Probe EEPROM read failure (CONFIG_NULL_CHAR_FAILURE) | Probe EEPROM contains invalid or null character | error |
171 | 71 error - Device EEPROM access failure (CONFIG_ACQUIRE_FAILURE) | System unable to acquire access to EEPROM | error |
172 | 72 error - Device EEPROM access failure (CONFIG_RELEASE_FAILURE) | System unable to release EEPROM after access | error |
173 | 73 error - Device EEPROM access failure (CONFIG_INVALID_PTR_FAILURE) | Invalid memory pointer during EEPROM access | error |
174 | E4.7 error - Device EEPROM initialization failure (CONFIG_INITIALIZE_FAILURE) | EEPROM initialization sequence fails | error |
175 | E0.7 error - Probe EEPROM uninitialized (CONFIG_UNINITIALIZED_PROBE) | Probe EEPROM has not been properly initialized | error |
180 | E5.0 error - Heater stuck on (ERROR_HEATER_ON) | Heater power supply remains active when disabled | error |
181 | E5.0 error - Heater stuck off (ERROR_HEATER_OFF) | Heater power supply unable to activate | error |
182 | E5.0 error - Heater on when should be off (ERROR_HEATER_VOLTAGE_HIGH_Q) | Heater voltage present when heater is commanded off | error |
183 | E5.0 error - Heater on when should be off (ERROR_HEATER_VOLTAGE_Q_HIGH_IMPEDANCE) | Heater circuit shows high impedance with heater commanded off | error |
184 | E5.0 error - Heater off when should be on (ERROR_HEATER_VOLTAGE_LOW) | Heater voltage is insufficient when heater is commanded on | error |
185 | E5.2 error - Heater hardware failsafe failure (ERROR_HEATER_FAILSAFE) | Heater safety failsafe circuit has malfunctioned | error |
2001 | Err - Host communication timeout | No response from host within expected time | error |
2002 | Err - Incorrect response header | Host response header does not match expected format | error |
2003 | Err - Incorrect response checksum | Host response data checksum mismatch | error |
2004 | Err - Too much received data | Host response contains more data than expected | error |
2005 | Err - User cancelled operation | Operator cancelled measurement or procedure | info |
2006 | Err - User paused operation | Operator paused measurement or procedure | info |
23 | Host interface error | Communication failure between temperature module and host device | error |
26 | Invalid SureTemp algorithm | Temperature algorithm validation fails | error |
29 | Battery voltage not set | Battery voltage calibration not initialized in temperature module | error |
3 | No pulse detected from SpO2 sensor | SpO2 sensor unable to detect cardiac pulse | error |
30 | Prediction algorithm not set | Prediction algorithm not initialized in temperature module | error |
31 | Ambient temperature not set | Ambient temperature calibration not initialized | error |
4 | E7 error - SpO2 communications failure | Communication error between SpO2 module and main processor | error |
5400 | Err - Problem with the printer | Printer hardware failure detected | error |
5401 | Err - Printer is not responding | Printer does not respond to print commands | error |
5402 | Err - Printer out of paper | Paper tray empty or paper level too low | warning |
5403 | Err - Printer head not closed in place | Print head is not fully closed when printing started | error |
5500 | Unknown error code | Error code not recognized by system | unknown |
5501 | Err - Battery is too low | Battery voltage drops below minimum operating level | error |
5502 | Err - Key stuck error | Physical button or key detected in stuck state | error |
5600 | Invalid ModF algorithm | ModF algorithm validation fails | critical |
5601 | Invalid ModF init code | ModF module initialization code validation fails | critical |
5602 | Invalid ModF PMode | ModF pressure mode validation fails | critical |
5603 | Invalid ModF target pressure | ModF target pressure parameter validation fails | critical |
5604 | Invalid ModF configuration | ModF module configuration validation fails | critical |
6 | C8 error - Defective or bad SpO2 sensor | SpO2 sensor self-test fails or reading invalid | error |
A^! | Device outside operating temperature range | Ambient temperature below minimum operating specification | warning |
Av! | Device outside operating temperature range | Ambient temperature above maximum operating specification | warning |
b^ | Battery voltage over maximum | Battery voltage exceeds algorithm maximum value | error |
bv | Battery voltage under minimum | Battery voltage falls below algorithm minimum value | error |
C01 | User abort | User initiated abort during measurement cycle | info |
C02 | Auto zero failure | System cannot bleed pressure below 9 mmHg or auto zero fails | warning |
C03 | Blood pressure inflation too rapid | Cuff inflation occurred too quickly | warning |
C04 | Major air leak or could not reach target pressure | Excessive inflation time or pressure cannot reach target | warning |
C04 | Excessive blood pressure inflation time | Cuff inflation took longer than expected | warning |
C05 | Excessive arm movement, cycle took too long, or measurement noise/range errors | Patient movement, cuff placement, measurement algorithm errors | warning |
C06 | Reinflation needed or measurement out of range | Measurement outside device measurement range or high heart rate | warning |
C07 | Auto cycle skipped | System busy or NIBP measurement reached too soon | warning |
C12 | Ambient temperature out of range | Temperature at probe well exceeds operating specification | warning |
C13 | Battery failure | Battery voltage insufficient | error |
C20 | Broken or missing temperature probe | Probe not detected or not functional | error |
C22 | 10-minute diagnostic time exceeded | Temperature measurement duration exceeds 10 minutes | warning |
C6 | SpO2 pulse rate out of range | Pulse rate detected by SpO2 sensor outside range | warning |
C8 | Faulty SpO2 sensor | SpO2 sensor not functioning properly | error |
C9 | SpO2 time limit exceeded | SpO2 measurement duration exceeds device limit | warning |
Comm LED Amber | A wireless TCP connection is established but no physical serial connection is detected. | Wireless active but no serial cable attached | warning |
Comm LED Blinking Green | A wireless TCP session is established, a physical serial connection is detected, and the Bridge is transmitting or receiving data across the wired serial port. | Normal operation with active data transfer | info |
Comm LED Blinking Red | A physical serial connection was detected and there is serial traffic present on that connection, but no wireless TCP session is established. | Serial activity without wireless connection | error |
Comm LED Green | A wireless TCP session is established, a physical serial connection is detected, but there is no active data movement across the wired serial port. | Normal operation without active data transfer | info |
Comm LED Off | No power or no wireless TCP session is established and no physical serial connection is detected. | Power loss or both connections missing | critical |
Comm LED Red | No wireless TCP session is established; a physical connection is detected. | Wireless connection lost but serial cable present | error |
E0.0-E9.9 | Temperature module malfunction | Fault detected in temperature module (range E0.0 through E9.9) | error |
E0.1 | Excessive heater energy | Temperature probe heater consumes excessive power during measurement | error |
E0.2 | Ambient temperature out of range low | Ambient temperature below operating range | error |
E0.3 | Ambient temperature out of range high | Ambient temperature above operating range | error |
E0.4 | Probe over temperature | Probe temperature exceeds 112°F (44.4°C) | error |
E10 | Error during event log pressure recording | Pressure reading event logged | error |
E10 | Overpressure | Pressure exceeds safe operating limits during measurement | error |
E10 | Over-pressure condition detected | Pressure applied to device exceeds safe operating threshold | warning |
E11 | Internal safety violation | Internal safety system detected violation | critical |
E11 | Malfunction or residual pressure issue | General malfunction or residual pressure remains after measurement | error |
E20 | A/D converter failure | Missed A/D sample or A/D timeout during measurement | critical |
E20-E50 | General internal malfunction | General internal malfunction (range E20 through E50) | error |
E30 | FPROM checksum error | Firmware memory checksum verification fails during POST | critical |
E31 | RAM test failure | RAM memory test fails during POST | critical |
E32 | Factory EEPROM checksum error | Factory EEPROM memory checksum verification fails during POST | critical |
E33 | User EEPROM checksum error | User EEPROM memory checksum verification fails during POST | critical |
E34 | A/D converter failure | A/D converter hardware test fails during POST | critical |
E35 | SpO2 module failure | SpO2 module hardware test fails during POST | critical |
E36 | Diatek module failure | Diatek module hardware test fails during POST | critical |
E37 | Printer problem | Printer hardware test fails during POST | critical |
E38 | Real time clock failure | Real time clock hardware test fails during POST | error |
E38 | Battery charging failure on Version 1 | Battery does not charge correctly | warning |
E39 | No calibration signature | Device calibration signature not found in memory during POST | critical |
E40 | Bad NIBP calibration record | NIBP calibration data invalid or corrupted during POST | critical |
E41 | Stepper valve bad | Stepper valve hardware test fails during POST | critical |
E42 | Internal communications error | 8-bit substitute for 16-bit error during communication | error |
E43 | Error log checksum error | Error log memory checksum verification fails during POST | critical |
E44 | POST queue full | POST diagnostic queue exceeds capacity | critical |
E7 | Internal SpO2 error | Device detects internal SpO2 measurement fault | error |
Err | Too many reinflates | NIBP measurement requires excessive reinflation cycles | error |
Link LED Green | Wireless network and MAC have associated with an Access Point. | Successful connection established | info |
Link LED Off | Bridge is not receiving power. | Power supply disconnected or failed | critical |
Link LED Red | Bridge is searching for an Access Point. | Startup or lost connection to Access Point | warning |
NIBP NOT AVAILABLE | NIBP measurement not available | NIBP module or probe malfunction | error |
P | Loss of tissue contact for temperature measurement | Probe loses contact with patient tissue | warning |
Power LED Amber | Bridge passed its POST but is not configured for wireless communication. | Incomplete wireless configuration | warning |
Power LED Green | Bridge passed its POST and is configured for wireless communication. | Normal operation | info |
Power LED Off | Bridge is not receiving power. | Power supply disconnected or failed | critical |
Power LED Red | Bridge failed its Power On Self Test (POST) and is not configured for wireless communication. | POST failure during startup | error |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.