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Vital signs monitors · Spot family

Welch Allyn Spot LXi: troubleshooting and error codes

The ServiceForge knowledge base holds 66 documented symptoms for the Welch Allyn Spot LXi, with 102 ranked causes, 87 diagnostic checks with test points and expected values, and 144 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Inaccurate Blood Pressure Readings patient safety

Blood pressure measurements do not match expected values or reference readings

Ranked causes

  1. 1. Incorrect blood pressure cuff size (common)
  2. 2. Patient's arm position incorrect (common)
  3. 3. Arm movement during blood pressure cycle (common)
  4. 4. Blood pressure taken over clothing (common)
  5. 5. Arrhythmia present (occasional)
  6. 6. Incorrect Korotkoff sound reference used (occasional)
  7. 7. Cuff deflated too quickly (common)
  8. 8. Sphygmomanometer not calibrated (occasional)
  9. 9. Change in blood pressure between readings (occasional)
  10. 10. Poor auscultatory sound recognition by observer (occasional)

11 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

SpO2 Malfunction

SpO2 measurement is not functioning or sensor not displaying reading

Ranked causes

  1. 1. Sensor in place but no reading on display (common)
  2. 2. Measurement on same extremity as blood pressure (common)
  3. 3. Sensor cable not plugged in correctly (common)
  4. 4. Wrong sensor type in use (occasional)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery voltage below specification

Battery voltage measured less than 6.0 Vdc using DMM

Ranked causes

  1. 1. Battery not fully charged (common)
  2. 2. E38 error present on Version 1 preventing charge (occasional)
  3. 3. Battery defective and will not hold charge (occasional)
First check

Set power supply to 6.5 Vdc and measure battery voltage with DMM

Test point
Battery
Expected
6.5 Vdc nominal, +0/-0.25 Vdc
Tools
DMM

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood Pressure Cuff Deflating Too Slowly

Blood pressure cuff takes excessive time to deflate during measurement cycle

Ranked causes

  1. 1. Normal operation (common)
  2. 2. Pressure preset too high (occasional)
  3. 3. Patient movement (common)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood pressure cuff inflation or deflation improper

Cuff does not inflate or deflate properly during blood pressure cycles

Ranked causes

  1. 1. Pinched tubing (common)
  2. 2. Valve failure (occasional)
  3. 3. Leak in pneumatic system (occasional)
First check

Perform 2-3 blood pressure cycles and observe cuff inflation/deflation

Test point
Blood pressure cuff
Expected
Proper cuff inflation and deflation with correct readings

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Communication option check

Verify IR data communication port and cable connectivity.

Ranked causes

  1. 1. Communication port or cable not selected (common)
  2. 2. Obstacle blocking IR Data Interface (occasional)
  3. 3. Main PCB malfunction (rare)
First check

Verify communication settings

Test point
Tools > Options menu
Expected
Communication port and cable selected

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cuff Inflation and Deflation with No Blood Pressure Reading or Error Code

Blood pressure cuff inflates/deflates but no reading is displayed or error code appears

Ranked causes

  1. 1. Leak in pneumatic system (common)
  2. 2. Arm movement during cycle (common)
  3. 3. Blood pressure cuff tubing or pressure hose movement artifact (common)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Device does not power on

Spot Vital Signs will not turn on when power button is pressed

Ranked causes

  1. 1. Power supply not connected or not turned on (common)
  2. 2. Main PCB failure (rare)
  3. 3. Display PCB failure (rare)
First check

Verify power supply is connected and powered

Test point
Power supply connection
Expected
Power supply connected and turned on

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Device does not power on after battery check

Spot Vital Signs fails to power on after battery voltage check confirms adequate voltage

Ranked causes

  1. 1. Power supply not connected or not turned on (common)
  2. 2. Main PCB assembly faulty (rare)
  3. 3. Display PCB assembly faulty (rare)
First check

Verify power supply is connected and powered on

Test point
Power supply connection
Expected
Power supply connected and turned on

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Temperature Malfunction

Temperature measurement is not working or incorrect values displayed

Ranked causes

  1. 1. Error code displayed with broken probe (occasional)
  2. 2. Low temperature readings with improper probe placement (common)
  3. 3. No temperature displayed due to probe not replaced (common)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery voltage low

Battery voltage less than 6.0 Vdc when measured with DMM

Ranked causes

  1. 1. Battery not charged (common)
  2. 2. Battery does not charge correctly (E38 error on Version 1) (occasional)
First check

Measure battery voltage with DMM

Test point
Battery terminals
Expected
6.5 Vdc nominal, +0/-0.25 Vdc
Tools
DMM

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood pressure cuff inflation/deflation improper patient safety

Cuff does not inflate or deflate properly or does not complete cycles correctly

Ranked causes

  1. 1. Tubing is pinched or kinked (common)
  2. 2. Valve is faulty (occasional)
First check

Perform two or three complete blood pressure cycles and observe inflation/deflation

Test point
Cuff system
Expected
Proper cuff inflation and deflation cycles with consistent readings

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood Pressure Cuff Pops Off patient safety

Blood pressure cuff detaches or comes off patient during measurement

Ranked causes

  1. 1. Inappropriate blood pressure cuff size (common)
  2. 2. Blood pressure cuff applied inside out (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood pressure pressure tolerance verification

Pressure readings at specified inflation levels are outside acceptable tolerance limits during verification test

Ranked causes

  1. 1. Pressure reading outside specification at 250, 150, 50, or 0 mmHg test points (common)
  2. 2. NIBP board replacement or initialization required (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Blood pressure

NIBP board pressure reading out of tolerance; requires calibration adjustment using pneumatic test assembly and service software

Ranked causes

  1. 1. NIBP board not initialized or pressure reading drift (common)
  2. 2. Pressure reading requires gain adjustment (common)
First check

Verify pressure at zero and all setup conditions before calibration

Test point
Pneumatic test assembly, UUT valve, bleed screw
Expected
Pressure at zero mmHg, bleed screw closed, UUT valve in open state

5 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Blood pressure measurement

Verification that blood pressure readings are within ±3 mmHg of NIST-traceable standard across specified pressure points (0, 50, 150, 250 mmHg)

Ranked causes

  1. 1. Device requires functional verification before service return (common)
  2. 2. Pressure meter must be NIST-traceable with accuracy better than ±3 mmHg (common)
First check

Setup: attach pneumatic clamp to 100 cc and 250 cc cylinders; remove clamp from 500 cc cylinder

Test point
pneumatic cylinders
Expected
Clamps attached to 100 cc and 250 cc; 500 cc free

4 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Temperature measurement

Verification that thermometer readings are within ±0.1°C (±0.2°F) of 9600 Plus Calibration Tester set point temperature at multiple calibration set points

Ranked causes

  1. 1. Thermometer requires functional verification at three temperature set points (common)
  2. 2. Thermal accommodation required before testing (common)
First check

Wait for thermometer temperature to stabilize

Test point
thermometer display
Expected
Temperature stable for 10 seconds

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Device Does Not Turn On

Device fails to power on

Ranked causes

  1. 1. Low battery (common)
  2. 2. Device not receiving power (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

10-minute diagnostic time exceeded

Temperature measurement exceeds 10-minute diagnostic time limit

Ranked causes

  1. 1. Measurement time limit exceeded (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Ambient temperature out of range

Device detects ambient temperature outside operating range

Ranked causes

  1. 1. Ambient temperature out of range (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Back light current exceeds limit

Back light current test shows consumption above 400 mA maximum when all LCD segments and back light are turned on with SpO2 mode off

Ranked causes

  1. 1. Back light or LCD circuit drawing excessive current (unknown)
First check

Measure back light current with all LCD segments and back light on, SpO2 mode off

Test point
Battery terminals
Expected
400 mA maximum, maximum

Blood pressure cuff overpressure condition patient safety

Blood pressure cuff pressure exceeds safe or expected limits

Ranked causes

  1. 1. Patient condition abnormal (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood Pressure Cuff Too Tight (Over Inflation) patient safety

Blood pressure cuff inflates excessively or too tightly

Ranked causes

  1. 1. Pressure preset too high (common)
First check

Verify Pressure Preset setting

Test point
internal configuration mode
Expected
160 mmHg unless patient has hypertension

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood pressure cuff tubing connection improper caution

Cuff tubing connectors not finger-tight or overtightened

Ranked causes

  1. 1. Cuff tubing connectors overtightened or loose (common)
First check

Verify cuff tubing connector tightness

Test point
Tubing connector joint
Expected
Finger-tight connection without overtightening

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood pressure hose connection loose or improper

Pressure hose not fully inserted or snug fit at connector, or cuff tubing connection overtightened

Ranked causes

  1. 1. Pressure hose end not fully inserted over connector (common)
First check

Inspect pressure hose insertion at connector

Test point
Pressure hose connector on monitor
Expected
Hose completely inserted and snug

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Broken or missing probe

Temperature probe is broken or not present

Ranked causes

  1. 1. Temperature probe broken or missing (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Battery Removal / Power Shutdown caution

After removing UUT battery or shutting down external power supply via Battery Simulator, date and time must be reset before further testing, calibration or verification.

Ranked causes

  1. 1. Battery removal or external power supply shutdown (common)
First check

Power supply voltage before connecting UUT

Test point
external power supply output
Expected
6.5 +/- 0.1V DC, +/- 0.1 V

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Blood pressure accuracy patient safety

Verify pressure measurement accuracy meets device specification using calibrated pressure meter traceable to NIST.

Ranked causes

  1. 1. Device requires calibration verification (common)
First check

Prepare calibrated pressure meter

Test point
Pressure meter
Expected
Accuracy better than ±3 mmHg, NIST traceable certification available

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Blood pressure system

Verify blood pressure measurement system calibration through cuff inflation/deflation cycles and reading verification

Ranked causes

  1. 1. Calibration verification required (common)
First check

Run blood pressure cycle and verify cuff inflation

Test point
Blood pressure cuff
Expected
Cuff inflates properly with appropriate pressure rise

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Functional verification

Procedure to confirm proper operation of Spot Vital Signs monitor and options after calibration or circuit board replacement.

Ranked causes

  1. 1. Calibration or circuit board replacement completed (unknown)
First check

Power on device

Test point
Power button
Expected
All LCD segments briefly illuminate and two beeps sound

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Over Pressure Detection

Verify pneumatic system can detect over pressure within specified range

Ranked causes

  1. 1. Over pressure detection out of range (unknown)
First check

Verify over pressure detection threshold

Test point
pneumatic system
Expected
detects between 296 mmHg and 329 mmHg, 296-329 mmHg

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: SpO2 Mode Current

Verify current draw through battery terminals in SpO2 mode does not exceed specification

Ranked causes

  1. 1. SpO2 mode current exceeds maximum limit (unknown)
First check

Measure current draw in SpO2 mode minus Blank Mode Current

Test point
battery terminals
Expected
120 mA maximum
Tools
DMM

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Static Pressure Detection

Verify device detects static pressure greater than 15 mmHg for extended duration

Ranked causes

  1. 1. Static pressure detection failure (unknown)
First check

Verify static pressure detection at threshold held for duration

Test point
pneumatic system
Expected
detects pressure over 15 mmHg sustained for 180 seconds
Tools
pressure gauge

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Temperature accuracy check

Verify SureTemp thermometer accuracy using 9600 Plus Calibration Tester

Ranked causes

  1. 1. Thermometer out of calibration (unknown)
First check

Check SureTemp thermometer accuracy

Test point
SureTemp thermometer via 9600 Plus Calibration Tester
Expected
Within calibration specification
Tools
9600 Plus Calibration Tester

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Voltage reading (battery)

Verification that voltage reading meets test specifications at 5.6 Vdc

Ranked causes

  1. 1. Voltage reading requires verification at specific test voltage (common)
First check

Set power supply to test voltage

Test point
power supply output
Expected
5.6 Vdc +0.3 / -0.0 V, +0.3 / -0.0 V

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Device fails power-on self-test

Upon power-up, error code displayed in Navigation Window instead of normal display functions

Ranked causes

  1. 1. Internal self-check failure (unknown)
First check

Perform power-on self-test

Test point
Device power button
Expected
Display shows model and serial numbers, two audible beeps, normal display functions with blank values

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display interface not responding to commands

Display window does not turn on/off segments or back light when proper commands given, or buzzer does not sound when commanded

Ranked causes

  1. 1. Display or buzzer interface fault (unknown)
First check

Send command to turn on all display segments and back light

Test point
Display window
Expected
All segments and back light illuminate

2 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Faulty SpO2 sensor

SpO2 sensor is defective or malfunctioning

Ranked causes

  1. 1. SpO2 sensor defective (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Functional check: SpO2 Masimo sensor

Verification that Masimo SpO2 sensor reads 81% ± 3% and pulse reads 61 bpm ± 1 bpm when connected to Masimo Tester

Ranked causes

  1. 1. Masimo SpO2 module (Version 2) requires functional check with Masimo Tester (common)
First check

Verify SpO2 reading with Masimo Tester connected

Test point
Spot Vital Signs Display Window
Expected
81% ± 3%, ± 3%

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Functional check: SpO2 Nellcor MP205 sensor

Verification that Nellcor MP205 SpO2 module reads within specifications using SRC-2 simulator at configured settings

Ranked causes

  1. 1. Nellcor MP205 SpO2 module (Version 1) requires functional check with SRC-2 simulator (common)
First check

Verify SpO2 reading matches test specification with SRC-2 simulator

Test point
Spot Vital Signs display
Expected
Per Repair Test Specification in Appendix C

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Functional check: SpO2 Nellcor MP506 and Nell-3 sensors

Verification that Nellcor MP506 and Nell-3 SpO2 modules read within specifications using SRC-MAX simulator at two HR and SpO2 levels

Ranked causes

  1. 1. Nellcor MP506 and Nell-3 SpO2 modules require functional check with SRC-MAX simulator (common)
First check

Verify SpO2 reading matches test specification with SRC-MAX simulator

Test point
Spot Vital Signs display
Expected
Per Repair Test Specification in Appendix A

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Internal self-check fails

Device displays an error code on startup instead of normal operating display, indicating failure of internal self-check.

Ranked causes

  1. 1. Internal self-check failure (unknown)
First check

Identify error code

Test point
Display
Expected
Error code appears on display screen

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Internal SpO2 error

Device detects internal SpO2 measurement error

Ranked causes

  1. 1. Internal SpO2 error (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Loss of tissue contact

Temperature probe loses contact with patient tissue

Ranked causes

  1. 1. Improper probe positioning (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Masimo SpO2 calibration check

Verify SpO2 module accuracy using approved simulator device

Ranked causes

  1. 1. SpO2 module out of calibration (unknown)
First check

Compare SpO2 readings with simulator output

Test point
Masimo SpO2 module display
Expected
Readings match approved simulator (Fluke Biotek Index 2 or Clinical Dynamics SmartSat)
Tools
Masimo-approved SpO2 simulator (Fluke Biotek Index 2 or Clinical Dynamics SmartSat)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Masimo SpO2 functional check patient safety

Verify SpO2 module functionality using Masimo test equipment.

Ranked causes

  1. 1. Masimo SpO2 module requires functional verification (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Measurement was outside of device's measurement range

Vital sign measurement exceeds device measurement range

Ranked causes

  1. 1. Patient vital sign out of range (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Nellcor SpO2 functional check

Verify SpO2 module functionality using Nellcor simulator

Ranked causes

  1. 1. SpO2 module not functioning properly (unknown)
First check

Verify SpO2 readings with simulator

Test point
Nellcor SpO2 module display
Expected
Module displays readings and functions with SRC-MAX simulator
Tools
Nellcor SpO2 simulator (SRC-MAX)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

No Blood Pressure Cuff Inflation

Blood pressure cuff does not inflate at all

Ranked causes

  1. 1. Connections between device and blood pressure cuff loose (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor print quality

Printer output shows degraded or unclear characters and patterns

Ranked causes

  1. 1. Printer batteries depleted (common)
First check

Verify printer model

Test point
Printer unit
Expected
HP IR printer compatible with Spot Vital Signs

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Power supply voltage calibration setup caution

Set external power supply to exact voltage before connecting UUT via Battery Simulator for calibration and verification testing.

Ranked causes

  1. 1. Need to establish correct voltage source for all calibration tests (common)
First check

Measure power supply output voltage

Test point
external power supply terminals
Expected
6.5 +/- 0.1V DC, +/- 0.1 V
Tools
DMM or voltmeter

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Print quality poor

Printer output shows poor quality, faint, or unclear characters and patterns

Ranked causes

  1. 1. Printer batteries depleted (common)
First check

Verify printer is HP IR printer compatible with Spot Vital Signs

Test point
Printer model
Expected
HP IR printer

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Small leak in pneumatic system caution

Pneumatic system leaks detected

Ranked causes

  1. 1. Cuff tubing or pressure hose leak (common)
First check

Inspect cuff tubing and pressure hose

Test point
Blood pressure cuff tubing and pressure hose connections
Expected
No visible leaks

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

SpO2 mode current exceeds specification

SpO2 mode current test (current less Blank Mode current) drawn through battery terminals exceeds limit

Ranked causes

  1. 1. SpO2 circuit drawing excessive current (unknown)
First check

Measure SpO2 mode current (subtract Blank Mode current from total)

Test point
Battery terminals
Expected
Within specification limit

SpO2 pulse rate out of range

SpO2 pulse rate measurement is outside acceptable range

Ranked causes

  1. 1. Patient pulse rate abnormal (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

SpO2 time limit exceeded

SpO2 measurement duration exceeds device time limit

Ranked causes

  1. 1. Measurement time limit exceeded (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Spot LXi SpO2 module malfunction patient safety

SpO2 module not functioning properly or SpO2 and pulse readings cannot be verified against calibrated simulator

Ranked causes

  1. 1. SpO2 module hardware failure or module not adjustable (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Temperature calibration check

Verify thermometer accuracy using calibration tester

Ranked causes

  1. 1. SureTemp thermometer out of calibration (unknown)
First check

Compare thermometer readings with calibration tester

Test point
SureTemp thermometer display
Expected
Readings match 9600 Plus Calibration Tester output
Tools
9600 Plus Calibration Tester

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Temperature functional check patient safety

Verify thermometer accuracy using calibration tester.

Ranked causes

  1. 1. Temperature sensor requires functional verification (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Temperature module accuracy out of specification patient safety

Temperature module reading does not fall within accuracy limits at normal body temperature

Ranked causes

  1. 1. Temperature module calibration drift (common)
First check

Verify temperature module accuracy at normal body temperature using Cal Key

Test point
Temperature probe input
Expected
±0.2° F of 97.3° F (36.3° C) °F, ±0.2° F
Tools
Cal Key (5200-25)

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

  • Temperature module accuracy out of tolerance
  • Temperature probe not displaying ORL after removal
  • Temperature probe not responding
  • Valve/pump mode current exceeds limit
  • Window display segments do not light up
  • Window display segments not lighting

6 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

CodeMeaningTriggerSeverity
1SpO2 sensor missing or disconnectedSpO2 sensor not detected at startup or during operationerror
1000Err - Invalid operation in this contextCommand issued when system state does not permit operationerror
1001Err - Auto zero in progressOperation attempted while auto-zero calibration activeerror
1002Err - Bad checksumData transmission checksum mismatch detectederror
1003Err - Unimplemented commandCommand received that is not supported by firmwareerror
1004Err - Buffer overflowInput or processing buffer exceeded capacityerror
1005Err - Overrun errorData received faster than system can processerror
1006Err - Wrong data countReceived data packet has incorrect number of byteserror
1007Err - FPROM erase errorFlash memory erase operation failscritical
1008Err - FPROM programming errorFlash memory write operation failscritical
1009Err - Bad Motorola recordInvalid Motorola S-record format in firmware updateerror
1010Err - A/D channel lockedA/D converter channel is locked and inaccessibleerror
1011Err - RTC not presentReal-time clock module not detected or non-functionalerror
1012Err - Attempt to reference nonexisting cycleSoftware attempts to access undefined measurement cycleerror
1013Err - Data range errorMeasured or input data outside acceptable rangeerror
1014Err - Alarm pair range errorAlarm threshold pair configuration invaliderror
1015Err - No POST error to clearClear POST error command when no error existserror
1016Err - Can't clear this POST errorAttempt to clear a POST error that cannot be clearederror
1017Err - Command not command typeCommand structure does not match expected formaterror
1018Err - NAK from ST3800 protocolST3800 protocol layer returns negative acknowledgmenterror
1019Err - No wireless linkWireless communication connection not establishederror
132E0.5 error - No probe temperature rise during predict cycleProbe temperature does not increase during calibration cycleerror
133E0.9 error - Probe EEPROM uninitialized with bad probe gainProbe memory contains invalid gain calibration dataerror
134E0.9 error - Probe EEPROM uninitialized with bad response valueProbe memory contains invalid response calibration dataerror
145E0.2 error - A/D measurement overrun with pulse too longAnalog-to-digital measurement takes too long at patient/environmental conditionserror
146E0.2 error - A/D measurement underrun with pulse too shortAnalog-to-digital measurement completes too quickly at patient/environmental conditionserror
147E4.1 error - A/D measurement overrun with RCAL pulse too longResistance calibration A/D pulse exceeds time limiterror
148E4.1 error - A/D measurement underrun with RCAL pulse too shortResistance calibration A/D pulse completes before time thresholderror
149E4.0 error - A/D measurement overrun with PTB pulse too longProbe thermal bridge A/D pulse exceeds time limiterror
150E4.0 error - A/D measurement underrun with PTB pulse too shortProbe thermal bridge A/D pulse completes before time thresholderror
151E0.2 error - A/D measurement overrun with timeoutA/D measurement operation times outerror
152E0.9 error - Probe EEPROM uninitialized with bad A/D calibrationProbe memory contains invalid A/D calibration dataerror
159bv error - Battery voltage too lowBattery voltage drops below minimum operating thresholdwarning
160b^ error - Battery voltage too highBattery voltage exceeds maximum safe charging levelwarning
161E4.2 error - Reference power supply malfunctionReference voltage supply circuit has failederror
162E4.8 error - Device not calibratedSystem has not completed required calibration procedureerror
163E4.9 error - Missing probe wellProbe well is not inserted or detectederror
165E4.3 error - Device EEPROM save failureSystem unable to write configuration data to EEPROMerror
166E0.8 error - EEPROM CRC failure (CONFIG_TRANSFER_FAILURE)Configuration data CRC check fails during transfererror
167E4.4 error - Device EEPROM read/save failure (CONFIG_START_FAILURE)EEPROM initialization or read operation failserror
168E4.5 error - Device EEPROM read/save failure (CONFIG_SLAVE_ACK_FAILURE)Slave device does not acknowledge EEPROM read/write operationerror
169E4.6 error - Device EEPROM read/save failure (CONFIG_MASTER_ACK_FAILURE)Master device does not receive acknowledgment from slaveerror
170E0.6 error - Probe EEPROM read failure (CONFIG_NULL_CHAR_FAILURE)Probe EEPROM contains invalid or null charactererror
17171 error - Device EEPROM access failure (CONFIG_ACQUIRE_FAILURE)System unable to acquire access to EEPROMerror
17272 error - Device EEPROM access failure (CONFIG_RELEASE_FAILURE)System unable to release EEPROM after accesserror
17373 error - Device EEPROM access failure (CONFIG_INVALID_PTR_FAILURE)Invalid memory pointer during EEPROM accesserror
174E4.7 error - Device EEPROM initialization failure (CONFIG_INITIALIZE_FAILURE)EEPROM initialization sequence failserror
175E0.7 error - Probe EEPROM uninitialized (CONFIG_UNINITIALIZED_PROBE)Probe EEPROM has not been properly initializederror
180E5.0 error - Heater stuck on (ERROR_HEATER_ON)Heater power supply remains active when disablederror
181E5.0 error - Heater stuck off (ERROR_HEATER_OFF)Heater power supply unable to activateerror
182E5.0 error - Heater on when should be off (ERROR_HEATER_VOLTAGE_HIGH_Q)Heater voltage present when heater is commanded offerror
183E5.0 error - Heater on when should be off (ERROR_HEATER_VOLTAGE_Q_HIGH_IMPEDANCE)Heater circuit shows high impedance with heater commanded offerror
184E5.0 error - Heater off when should be on (ERROR_HEATER_VOLTAGE_LOW)Heater voltage is insufficient when heater is commanded onerror
185E5.2 error - Heater hardware failsafe failure (ERROR_HEATER_FAILSAFE)Heater safety failsafe circuit has malfunctionederror
2001Err - Host communication timeoutNo response from host within expected timeerror
2002Err - Incorrect response headerHost response header does not match expected formaterror
2003Err - Incorrect response checksumHost response data checksum mismatcherror
2004Err - Too much received dataHost response contains more data than expectederror
2005Err - User cancelled operationOperator cancelled measurement or procedureinfo
2006Err - User paused operationOperator paused measurement or procedureinfo
23Host interface errorCommunication failure between temperature module and host deviceerror
26Invalid SureTemp algorithmTemperature algorithm validation failserror
29Battery voltage not setBattery voltage calibration not initialized in temperature moduleerror
3No pulse detected from SpO2 sensorSpO2 sensor unable to detect cardiac pulseerror
30Prediction algorithm not setPrediction algorithm not initialized in temperature moduleerror
31Ambient temperature not setAmbient temperature calibration not initializederror
4E7 error - SpO2 communications failureCommunication error between SpO2 module and main processorerror
5400Err - Problem with the printerPrinter hardware failure detectederror
5401Err - Printer is not respondingPrinter does not respond to print commandserror
5402Err - Printer out of paperPaper tray empty or paper level too lowwarning
5403Err - Printer head not closed in placePrint head is not fully closed when printing startederror
5500Unknown error codeError code not recognized by systemunknown
5501Err - Battery is too lowBattery voltage drops below minimum operating levelerror
5502Err - Key stuck errorPhysical button or key detected in stuck stateerror
5600Invalid ModF algorithmModF algorithm validation failscritical
5601Invalid ModF init codeModF module initialization code validation failscritical
5602Invalid ModF PModeModF pressure mode validation failscritical
5603Invalid ModF target pressureModF target pressure parameter validation failscritical
5604Invalid ModF configurationModF module configuration validation failscritical
6C8 error - Defective or bad SpO2 sensorSpO2 sensor self-test fails or reading invaliderror
A^!Device outside operating temperature rangeAmbient temperature below minimum operating specificationwarning
Av!Device outside operating temperature rangeAmbient temperature above maximum operating specificationwarning
b^Battery voltage over maximumBattery voltage exceeds algorithm maximum valueerror
bvBattery voltage under minimumBattery voltage falls below algorithm minimum valueerror
C01User abortUser initiated abort during measurement cycleinfo
C02Auto zero failureSystem cannot bleed pressure below 9 mmHg or auto zero failswarning
C03Blood pressure inflation too rapidCuff inflation occurred too quicklywarning
C04Major air leak or could not reach target pressureExcessive inflation time or pressure cannot reach targetwarning
C04Excessive blood pressure inflation timeCuff inflation took longer than expectedwarning
C05Excessive arm movement, cycle took too long, or measurement noise/range errorsPatient movement, cuff placement, measurement algorithm errorswarning
C06Reinflation needed or measurement out of rangeMeasurement outside device measurement range or high heart ratewarning
C07Auto cycle skippedSystem busy or NIBP measurement reached too soonwarning
C12Ambient temperature out of rangeTemperature at probe well exceeds operating specificationwarning
C13Battery failureBattery voltage insufficienterror
C20Broken or missing temperature probeProbe not detected or not functionalerror
C2210-minute diagnostic time exceededTemperature measurement duration exceeds 10 minuteswarning
C6SpO2 pulse rate out of rangePulse rate detected by SpO2 sensor outside rangewarning
C8Faulty SpO2 sensorSpO2 sensor not functioning properlyerror
C9SpO2 time limit exceededSpO2 measurement duration exceeds device limitwarning
Comm LED AmberA wireless TCP connection is established but no physical serial connection is detected.Wireless active but no serial cable attachedwarning
Comm LED Blinking GreenA wireless TCP session is established, a physical serial connection is detected, and the Bridge is transmitting or receiving data across the wired serial port.Normal operation with active data transferinfo
Comm LED Blinking RedA physical serial connection was detected and there is serial traffic present on that connection, but no wireless TCP session is established.Serial activity without wireless connectionerror
Comm LED GreenA wireless TCP session is established, a physical serial connection is detected, but there is no active data movement across the wired serial port.Normal operation without active data transferinfo
Comm LED OffNo power or no wireless TCP session is established and no physical serial connection is detected.Power loss or both connections missingcritical
Comm LED RedNo wireless TCP session is established; a physical connection is detected.Wireless connection lost but serial cable presenterror
E0.0-E9.9Temperature module malfunctionFault detected in temperature module (range E0.0 through E9.9)error
E0.1Excessive heater energyTemperature probe heater consumes excessive power during measurementerror
E0.2Ambient temperature out of range lowAmbient temperature below operating rangeerror
E0.3Ambient temperature out of range highAmbient temperature above operating rangeerror
E0.4Probe over temperatureProbe temperature exceeds 112°F (44.4°C)error
E10Error during event log pressure recordingPressure reading event loggederror
E10OverpressurePressure exceeds safe operating limits during measurementerror
E10Over-pressure condition detectedPressure applied to device exceeds safe operating thresholdwarning
E11Internal safety violationInternal safety system detected violationcritical
E11Malfunction or residual pressure issueGeneral malfunction or residual pressure remains after measurementerror
E20A/D converter failureMissed A/D sample or A/D timeout during measurementcritical
E20-E50General internal malfunctionGeneral internal malfunction (range E20 through E50)error
E30FPROM checksum errorFirmware memory checksum verification fails during POSTcritical
E31RAM test failureRAM memory test fails during POSTcritical
E32Factory EEPROM checksum errorFactory EEPROM memory checksum verification fails during POSTcritical
E33User EEPROM checksum errorUser EEPROM memory checksum verification fails during POSTcritical
E34A/D converter failureA/D converter hardware test fails during POSTcritical
E35SpO2 module failureSpO2 module hardware test fails during POSTcritical
E36Diatek module failureDiatek module hardware test fails during POSTcritical
E37Printer problemPrinter hardware test fails during POSTcritical
E38Real time clock failureReal time clock hardware test fails during POSTerror
E38Battery charging failure on Version 1Battery does not charge correctlywarning
E39No calibration signatureDevice calibration signature not found in memory during POSTcritical
E40Bad NIBP calibration recordNIBP calibration data invalid or corrupted during POSTcritical
E41Stepper valve badStepper valve hardware test fails during POSTcritical
E42Internal communications error8-bit substitute for 16-bit error during communicationerror
E43Error log checksum errorError log memory checksum verification fails during POSTcritical
E44POST queue fullPOST diagnostic queue exceeds capacitycritical
E7Internal SpO2 errorDevice detects internal SpO2 measurement faulterror
ErrToo many reinflatesNIBP measurement requires excessive reinflation cycleserror
Link LED GreenWireless network and MAC have associated with an Access Point.Successful connection establishedinfo
Link LED OffBridge is not receiving power.Power supply disconnected or failedcritical
Link LED RedBridge is searching for an Access Point.Startup or lost connection to Access Pointwarning
NIBP NOT AVAILABLENIBP measurement not availableNIBP module or probe malfunctionerror
PLoss of tissue contact for temperature measurementProbe loses contact with patient tissuewarning
Power LED AmberBridge passed its POST but is not configured for wireless communication.Incomplete wireless configurationwarning
Power LED GreenBridge passed its POST and is configured for wireless communication.Normal operationinfo
Power LED OffBridge is not receiving power.Power supply disconnected or failedcritical
Power LED RedBridge failed its Power On Self Test (POST) and is not configured for wireless communication.POST failure during startuperror

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.