Test equipment ultrasound imagings

Volcano s5: troubleshooting and error codes

The ServiceForge knowledge base holds 47 documented symptoms for the Volcano s5, with 113 ranked causes, 89 diagnostic checks with test points and expected values, and 108 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Archive to Network fails - DICOM/Network Configuration Check server fails

Error message 'DICOM Verification Failed - Failed to connect to remote host.' or C-STORE errors. Cannot connect to or transfer data to remote DICOM server.

Ranked causes

1. Invalid port number assignment for remote DICOM Server (common)
2. Remote DICOM Application not running or not on-line (common)
3. Remote DICOM Application not configured to accept socket connection from Volcano s5 System IP Address (occasional)
4. DICOM SCP server experiencing resource problem or hard drive full (occasional)
5. Interoperability problem with vendor device (rare)
6. Defective Volcano s5 System NIC (rare)

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

DICOM/Network Configuration - Find host fails

Error message 'PING Failed. The host name could not be found.' Unable to locate remote DICOM server by hostname or IP address.

Ranked causes

1. Network cable not connected to Volcano s5 System (common)
2. Incorrect network port enabled (common)
3. Defective network cable (occasional)
4. Invalid Volcano s5 System network configuration (occasional)
5. Invalid remote DICOM server IP address configuration (occasional)
6. Invalid remote DICOM server Gateway IP address or Subnet Mask configuration (occasional)

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No display on Internal LCD

Internal LCD monitor shows no image

Ranked causes

1. AC power interruption to the system (common)
2. DVI video signal interruption (occasional)
3. Video board defective (occasional)
4. Display is damaged (rare)
5. Single Board Computer (SBC) failure (occasional)

First check

Check power LED status on monitor

Test point: Monitor power indicator
Expected: LED illuminated

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No Heart-beating icon with ECG input / FFR option - No ECG waveform / No VH data patient safety

ECG input not received; FFR and VH functions non-functional; no heartbeat icon displayed

Ranked causes

1. Improper ECG signal being used (common)
2. Hemodynamic system not configured for ECG output (occasional)
3. ECG cable defective (occasional)
4. Cabling not fully connected (occasional)
5. VH imaging card defective (occasional)

First check

Test ECG signal with simulator

Test point: ECG input connector
Expected: ECG waveform appears; heartbeat icon displayed

1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

PIM not Found Error Message

System displays 'PIM not Found' error; PIM module not detected

Ranked causes

1. Cabling not fully connected (common)
2. PIM connector not fully connected (common)
3. Bent connector pins (occasional)
4. PIM cord damaged (occasional)
5. PIM damaged (occasional)

First check

Verify PIM cable connection

Test point: PIM cabling connectors
Expected: All connectors fully seated and tight

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Printer does not work

Printer fails to produce output

Ranked causes

1. Cabling or extender not fully connected (common)
2. Printer is off or out of supplies (common)
3. Printer not set as default (occasional)
4. Print Manager not running (occasional)
5. Printer is defective (occasional)

First check

Verify USB and power cable connections

Test point: Printer USB and power connectors
Expected: All cables fully seated and secure

5 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Catheter Type not recognized

System does not identify catheter type; type not displayed

Ranked causes

1. Install error (common)
2. Contamination or corrosion on pins or sockets in PIM catheter connections (occasional)
3. Mechanical damage to PIM (occasional)
4. Damaged catheter (occasional)

First check

Disconnect and reinstall catheter

Test point: PIM catheter connector
Expected: Catheter type recognized after reinsertion

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No External VGA Video is displayed

External VGA monitor connected to I/O panel shows no image

Ranked causes

1. AC power interruption to the system (common)
2. Video signal interruption (occasional)
3. Video board defective (occasional)
4. Single Board Computer (SBC) failure (occasional)

First check

Check LED status on external monitor

Test point: Monitor power indicator
Expected: LED illuminated

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No IVUS display

IVUS imaging does not appear on screen

Ranked causes

1. Defective Catheter (common)
2. Defective PIM (occasional)
3. Defective hardware (occasional)
4. Interconnection failures (occasional)

First check

Ensure PIM is connected

Test point: PIM connector
Expected: Connector fully seated

4 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Operating System fails to boot

System powers on but OS does not load; boot fails before OS presentation

Ranked causes

1. Possible DC power interruption (occasional)
2. Mechanical error, parts not seated/mounted correctly (occasional)
3. Hard drive data corruption (occasional)
4. Defective Single Board Computer (SBC) (occasional)

First check

Measure system DC power

Test point: CPU and hard drive power connectors
Expected: Correct voltage present (per PSU spec)

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unable to archive to DICOM

System cannot send patient cases to DICOM network destination

Ranked causes

1. Cabling not fully connected (common)
2. Network set-up error (occasional)
3. Incorrect IP address (occasional)
4. Incorrect port - see FSB-006 (occasional)

First check

Verify network cable connection

Test point: Network cable to wall and system
Expected: Cables fully seated; LED indicators lit

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unable to archive to DVD

System cannot write patient cases to DVD media

Ranked causes

1. Improper media being used (common)
2. Cases not selected (common)
3. Software error in finding DVD drive (occasional)
4. Defective DVD drive (occasional)

First check

Verify media type

Test point: DVD media package or disc
Expected: DVD-R media present and readable

4 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Control Panel keys do not work

Keyboard buttons on control panel are unresponsive

Ranked causes

1. Cabling not fully connected (common)
2. Damage to or binding of keys of control panel (occasional)
3. Damaged or defective Control Panel (occasional)

First check

Verify control panel cable connection

Test point: Control panel cable connectors
Expected: Cable fully seated and secure

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

DICOM Verification Success with Warning - Abstract Syntax Rejected

Warning message 'DICOM Verification Success with Warning.' Abstract Syntax rejected for Worklist or Storage server configuration.

Ranked causes

1. Configured Worklist SCP is not a Worklist server (common)
2. Configured Storage SCP is not Storage server or does not accept Ultrasound Multi-frame Image SOP class (common)
3. Configured Storage SCP does not accept JPEG Lossy Transfer syntax (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Improper FFR measurements patient safety

FFR pressure values are inaccurate or out of expected range

Ranked causes

1. Faulty pressure wire (common)
2. Faulty PIM-ffr (occasional)
3. Faulty VH board (occasional)

First check

Test with alternate pressure wire and known reference

Test point: PIM-ffr pressure input
Expected: FFR values match reference standard within tolerance

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No FFR input patient safety

FFR (Fractional Flow Reserve) pressure measurement not received

Ranked causes

1. Faulty pressure wire (common)
2. Faulty PIM-ffr (occasional)
3. Faulty VH board (occasional)

First check

Test with another pressure wire

Test point: PIM-ffr connector
Expected: FFR input signal appears with alternate wire

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No Scheduled Procedures returned from Worklist Search

Worklist search returns no procedures. No items listed when querying HIS/CIS or local system Worklist server.

Ranked causes

1. Volcano s5 System clock not set to today's date (common)
2. 'This System' selected in Worklist search and HIS/CIS not configured with Volcano s5 Scheduled Station AE Title (common)
3. HIS/CIS does not schedule procedures for IVUS Modality (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

PIMr Pullback improper

PIMr motor pullback function malfunctions; movement improper or obstructed

Ranked causes

1. Obstruction to movement or faulty PIMr (common)
2. Defective imaging catheter (occasional)
3. Faulty PIMr (occasional)

First check

Inspect PIMr cable for obstructions

Test point: PIMr cable routing
Expected: Cable free of kinks or obstructions

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System does not power up high voltage

System fails to turn on; no indication of power

Ranked causes

1. AC power interruption to the system (common)
2. Internal power cord disconnected from AC inlet ATX Power Supply (occasional)
3. CPU system DC power failure (occasional)

First check

Verify AC power at mains

Test point: Power outlet
Expected: AC power present

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System only boots to Volcano logo screen; Mouse cursor is active, but no user interface appears

System displays Volcano logo but fails to load user interface

Ranked causes

1. User interface in the background (common)
2. System Software is corrupt (occasional)
3. System hard drive is corrupt or defective (occasional)

First check

Press Escape key

Test point: Keyboard
Expected: User interface appears on screen

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Trackball does not work properly

Trackball input is unresponsive or moves erratically

Ranked causes

1. Trackball is dirty or contaminated (common)
2. Cabling not fully connected (occasional)
3. Damaged or defective Control Panel or Trackball (occasional)

First check

Remove and clean trackball

Test point: Trackball housing and ball
Expected: Trackball clean and free of debris

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Video display appears to be lacking a fundamental color - or is only Red, Green, or Blue

Display shows only one color channel or color is missing

Ranked causes

1. DVI connector not fully seated and screwed in (common)
2. Video cable may have broken wire (occasional)
3. Defective Monitor (occasional)

First check

Inspect DVI connector

Test point: DVI connector on monitor and system
Expected: Connector fully seated with screws tight

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

DICOM Verification Failed - Association Negotiation Failed

Error message 'DICOM Verification Failed - Association Negotiation Failed. Unacceptable Called/Calling AP Title.' Application Entity Title mismatch between Volcano s5 System and remote DICOM server.

Ranked causes

1. Incorrect Application Entity Title for DICOM Storage or Worklist SCP (common)
2. Incorrect Volcano s5 System DICOM Storage or Worklist SCU AE Title (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

PIM-ffr auto-zero signal fluctuation error

System reports error during auto-zero process; input signal fluctuates excessively, preventing proper offset DAC adjustment

Ranked causes

1. Guide wire positioned in body sensing pulsing pressure (common)
2. Smart Wire faulty or defective (occasional)

First check

Verify guide wire position

Test point: Guide wire tip location
Expected: Wire outside patient body

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Aortic High Level input for FFR feature patient safety

Calibrate aortic signal input to rear panel so Pa (pressure–aortic) display matches Cath Lab physiological equipment. Required once per installation or when equipment changes. No field calibration for PIM-ffr.

Ranked causes

1. Initial installation or equipment change (common)

First check

Enter FFR Service Mode using service password

Test point: Settings Tab > Service
Expected: Service Mode Indicator displays

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Aortic High Level input signal patient safety

Configure the Aortic Signal input on rear panel so Pa (pressure – aortic) value on live display matches physiological monitor in Cath lab

Ranked causes

1. Initial setup or equipment change requiring aortic signal calibration (common)

First check

Input signal at zero level

Test point: Aortic Input rear panel
Expected: Zero level

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Input calibration restore to factory default

Restore Aortic High Level input calibration to factory-determined setting when problems are encountered or calibration has failed

Ranked causes

1. Failed calibration or calibration problems (unknown)

First check

Verify calibration failure or problems exist before restoring

Test point: Input Calibration display
Expected: Failed Calibration Message indication visible

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: PIM-ffr Input Pressure Accuracy

Digital Pd (distal pressure) value does not match expected reading from Pressure Guide Wire Simulator fixture during calibration check

Ranked causes

1. PIM-ffr miscalibrated or faulty (unknown)

First check

Verify zero pressure reading

Test point: PIM-ffr input with Pressure Guide Wire Simulator fixture
Expected: Digital Pd value indicates zero

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display Patient Cable Status

Tests PIM-ffr module and its cable connection; results also indicated by PIM icon in non-Service Mode screens.

Ranked causes

1. PIM-ffr module or cable failure (rare)

First check

Run Display Patient Cable Status diagnostic

Test point: Diagnostic Test Results field
Expected: PIM-ffr and cable status result; also monitor PIM icon in non-Service Mode screens

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Graphical user interface image is not aligned on screen

GUI appears slightly off-screen to one edge of display

Ranked causes

1. LCD Display did not switch modes correctly (common)

First check

Reboot display or execute re-scan

Test point: Display menu or system reboot
Expected: GUI properly aligned on screen edges

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Image colors not displayed correctly on DICOM Viewer

DICOM images display with incorrect colors on remote workstation viewer. Color palette images not rendered correctly.

Ranked causes

1. Workstation does not handle Color Palette Images correctly (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Incorrect measurement results from PIM cable caution

System produces wrong measurements when PIM cable length setting does not match installed cable

Ranked causes

1. PIM cable length setting does not match installed cable (common)

First check

Verify PIM cable length setting matches installed cable

Test point: Field Service Dialog - PIM Cable Length tab
Expected: Selected length equals installed PIM cable length

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Incorrect PIM cable length configured caution

PIM cable length setting does not match the physical cable installed, causing incorrect measurement results

Ranked causes

1. Wrong PIM cable length selected in Field Service Dialog (common)

First check

Verify PIM cable length matches Field Service Dialog setting

Test point: PIM Cable Length tab
Expected: Selected cable length matches physically installed PIM cable

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

IVUS display is noisy / RF artifacts in image caution

IVUS image contains noise or RF artifacts

Ranked causes

1. Pick-up from extraneous equipment radiating EMI at transducer frequencies (common)

First check

Identify offending EMI source

Test point: Equipment near imaging system
Expected: Source identified or absent

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

IVUS image is vertically or horizontally ellipsoid shaped

IVUS image appears stretched or compressed in one axis

Ranked causes

1. Display is not set to correct aspect ratio display mode (common)

First check

Verify display resolution setting

Test point: Display or system video settings
Expected: Resolution set to 1280x1024

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

IVUS Images cannot be displayed on DICOM Viewer

IVUS intravascular ultrasound images do not display on remote DICOM workstation. Viewer does not support IVUS modality.

Ranked causes

1. DICOM Workstation/Viewer does not support IVUS Image Modality (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Network Transfer Failed - C-STORE Error Out of Resources

Error message 'Network Transfer Failed. C-STORE Error: Out of Resources. Status code: a700.' DICOM server resource exhausted or storage full.

Ranked causes

1. DICOM SCP server resource problem or system hard drive full (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

No power output from ATX supply high voltage

All power supply LEDs out on backplane; system does not power up

Ranked causes

1. ATX power supply internal failure (occasional)

First check

Verify AC mains present at ATX supply input

Test point: AC input socket on ATX supply
Expected: AC voltage present

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

One or more power supply outputs shut down high voltage

Some backplane power LEDs out; specific voltage rail unavailable (+3.3V, +5V, +12V, -5V, -12V, or PGD)

Ranked causes

1. Electrical overload on affected power rail (common)

First check

Check backplane LED status

Test point: Backplane power supply LED indicators (+3.3, -12, PGD, -5, +5 SB, +5, +12)
Expected: LEDs illuminated per Figure 13 for each powered rail

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Revolution image noisy

Revolution ultrasound imaging produces noisy output

Ranked causes

1. Air in imaging catheter (common)

First check

Re-flush imaging catheter

Test point: Catheter lumen
Expected: Air bubbles eliminated; image noise reduced

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

s5i FFR hardware test

Test of FFR-related hardware modules; displays hex values for engineering use and pass/fail status.

Ranked causes

1. Hardware module failure detected (rare)

First check

Run s5i FFR hardware test from diagnostics menu

Test point: Diagnostic Test Results field
Expected: Either 's5 hardware test passed' or failure message with hex values

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Scheduled Procedures discarded from Worklist Query

Error dialog displayed indicating scheduled procedures were discarded from Worklist Query. Multiple validation error codes listed.

Ranked causes

1. DICOM Worklist Server returns invalid attributes (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Search button is disabled in Worklist dialog

Search button cannot be clicked in Worklist search dialog. Button appears inactive or greyed out.

Ranked causes

1. Volcano s5 System does not allow unconstrained Worklist searches (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

System does not boot up

Unit fails to start; no audible computer beep heard during boot sequence.

Ranked causes

1. Power cycle required or boot process delayed (common)

First check

Listen for audible beep during boot sequence

Test point: System speaker
Expected: Audible computer beep

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Validation errors in Scheduled Procedures from Worklist Query

Warning dialog displayed indicating Scheduled Procedures from Worklist Query contain validation errors. Codes DISTA_MWL_000 through DISTA_MWL_006 listed.

Ranked causes

1. DICOM Worklist Server returns invalid attributes in Worklist Query results (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

VHFM Pipeline test

Checks FFR operations from VH board data input through FFR software process; indicates software, memory, or PC issues if failed.

Ranked causes

1. Software, memory, or PC problem (occasional)

First check

Start VHFM Pipeline test and select Live mode

Test point: Live screen display
Expected: Waveforms scrolling across screen, similar to demo data but more extensive

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Worklist button is disabled in Patient dialog

Worklist button cannot be selected or used in the Patient dialog. Button appears greyed out or inactive.

Ranked causes

1. No Worklist Servers have been configured (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`104`	Pressure cable bad code	Error detected in pressure cable identification or data	error
`105`	Pressure cable error 2 - EEPROM error	Pressure cable EEPROM has error or corruption	error
`107`	Pressure wire short condition	Short circuit detected in pressure wire	error
`108`	Cable signal unstable	SmartWire in patient body, intermittent connection, or fluctuating signal during auto zero	warning
`109`	Cable error - calibration EEPROM error	Calibration EEPROM error with patient cable	error
`110`	Cable error - +5 volt error	+5 volt power supply error in patient cable	error
`111`	Cable error - Vcc error	Vcc power supply error in patient cable	error
`112`	Cable error - no calibration performed	Cable calibration has not been performed	error
`113`	Cable error - patient cable ROM error	Read-only memory error in patient cable	error
`114`	Cable error - patient cable RAM error	Random access memory error in patient cable	error
`115`	Cable error - offset error	Cable status indicates offset calibration error	error
`116`	Cable error - gain error	Cable status indicates gain calibration error	error
`202`	No factory calibration	Calibration EEPROM is corrupt	error
`204`	Low level aortic input error	Inactive low level aortic input indicates error condition	warning
`205`	Calibration error	Calibration EEPROM error detected	error
`206`	Isolated circuit power error	Power supply error for isolated circuits on rear panel	error
`207`	High voltage limit	High voltage limit condition detected	critical
`212`	EEPROM write error	Error occurs while writing to EEPROM on S5 FFR System circuit board	error
`213`	DSP memory error	DSP memory error occurred during operation	error
`215`	HVMON error	DSP detected an HVMON (high voltage monitor) error	error
`216`	Safety shutdown error	Transmit voltage safety shutdown activated; pulse repetition frequency, burst width, or power level exceeded limits	critical
`Archivist failed to start; cannot save or recall data`	Archivist failed to start; cannot save or recall data	File storage subsystem failed to initialize properly	critical
`Archivist internal error, data may be suspect`	Archivist internal error, data may be suspect	General error from file storage subsystem	error
`Bad Command`	Calibration cannot be performed because s5i Demo Mode is enabled	Demo Mode ON during calibration attempt	error
`CardCoordinator: E10nn`	Card coordinator application error	Card coordinator module failure	error
`CardMgr: E100n`	Card manager system error	Card manager module failure during operation	critical
`CaseMgr: E1nnn`	Case manager error (n=any number)	Case manager system error during operation	critical
`Catheter Failure`	Catheter drawing excessive current from patient interface module	Catheter plugged in draws abnormally high current	error
`Caution: hard disk filling, please archive files soon`	Caution: hard disk filling, please archive files soon	Less than 800 MB free space (about 90 minutes of data) remains	warning
`Caution: recording disallowed until disk space available`	Caution: recording disallowed until disk space available	Less than 100 MB free space remains on hard disk	critical
`Current case still open. End before switching to FFR Mode.`	System cannot switch to FFR mode while IVUS case is open	User attempts to switch to FFR mode with active case	warning
`Current patient data may be corrupt`	Current patient data may be corrupt	Patient identification data inconsistency detected	warning
`Data missing from recording`	Data missing from recording	Gaps detected in sequence numbers of information packets	error
`Directory file load read error`	Directory file load read error	Error detected while loading directory file	error
`Directory file not valid, rebuilding`	Directory file not valid, rebuilding	Directory file found inconsistent with studies on hard disk	warning
`Directory file update write error`	Directory file update write error	Error detected while writing directory file	error
`DISTA_MWL_000`	Unsupported Character Set	DICOM Worklist Server returns query results with unsupported character set encoding.	warning
`DISTA_MWL_001`	Missing or empty Patient ID	DICOM Worklist Server returns query results without Patient ID attribute.	warning
`DISTA_MWL_002`	Missing or empty Study Instance UID	DICOM Worklist Server returns query results without Study Instance UID.	warning
`DISTA_MWL_003`	Invalid Study Instance UID	DICOM Worklist Server returns query results with malformed Study Instance UID.	warning
`DISTA_MWL_004`	Missing or empty type 1 attribute	DICOM Worklist Server returns query results missing required type 1 attribute.	warning
`DISTA_MWL_005`	Type 2 attribute missing	DICOM Worklist Server returns query results missing optional type 2 attribute.	info
`DISTA_MWL_006`	MergeCOM-3 Validation failed	DICOM Worklist Server returns query results that fail MergeCOM-3 validation.	warning
`Drive not bootable. Insert bootable disk.`	Hard drive cannot boot the operating system	Fatal error on hard drive storage or boot sector corruption	critical
`DVD drive failure`	DVD drive failure	DVD drive has malfunctioned	error
`DVD full`	DVD full	Currently inserted DVD has no remaining capacity	warning
`DVD verify failed`	DVD verify failed	Patient study file copied to DVD was not correctly written	error
`E1`	Cannot communicate with RFID on catheter	RFID communication failure detected	error
`E2`	TGC memory failure	Time Gain Compensation memory fault detected	error
`E3`	Analog high voltage failure	Analog high voltage subsystem fault detected	critical
`E4`	One of the Pulse Width control pins is stuck high/low	Pulse Width control pin detected stuck in high or low state	error
`E5`	Catheter motor driver failure	Catheter motor driver malfunction detected	error
`E6`	Pullback motor driver failed	Pullback motor driver malfunction detected	error
`End of file encountered`	End of file encountered	Final data in recorded file has been played back	info
`Error during initialization.`	Unrecoverable error during system initialization; Health Checker encountered error on startup	System startup; health checker operation failed	critical
`ExecutionMgr: E1000-E1032`	Execution manager errors	Execution manager system failure	critical
`ExecutionMgr: E1033`	Network configuration error	System startup with incorrect network setup	error
`ExecutionMgr: E1034`	System initialization failure	System startup or boot process failure	error
`ExecutionMgr: E1035-1038`	Execution manager subsystem errors	Specific execution module failure during operation	critical
`ExecutionMgr: E1039-E1055`	Execution manager informational or non-critical errors	Execution manager non-critical condition	info
`ExecutionMgr: E1056-1084`	Execution manager critical errors	Critical execution module failure	critical
`FrameMgr: E1001-1057`	Frame manager errors	Frame processing or management failure	critical
`Hard disk full`	Hard disk full	Computer hard disk has no remaining free space	warning
`Hardware did not respond`	System did not receive response to calibration command within allotted time	Hardware communication timeout during calibration	error
`Hardware did not respond`	Command to hardware not executed in allotted time	During calibration procedure	error
`Hardware did not respond to command`	Hardware did not respond to command	Hardware did not respond when command was sent	warning
`Health Checker module error at startup`	Error occurred trying to execute Health Checker module during initialization	System startup; health checker determines hardware state	critical
`ImageMgr: E1001-1211`	Image manager errors	Image processing or rendering failure	critical
`Incorrect system time or date`	Time or date set incorrectly on system	User sets incorrect time/date during initialization or settings	info
`Isolation transformer turned off`	External isolation transformer (s5i model) is not powered	User error or power issue with isolation transformer	warning
`Lights on but no display`	System power available (console lights/tower lights, fans running) but monitor shows nothing	Monitor inactive or disconnected; backup battery failure	error
`Maximum session record time exceeded`	Maximum session record time exceeded	90 minutes of data recorded for patient; session limit reached	warning
`MeasurementMgr: E1001-1003`	Measurement manager errors	Measurement processing failure	critical
`Meridian could not restart VH+ and IVUS boards to Meridian M`	Failure to restart VH+ or IVUS board when switching back from FFR to Meridian mode	System attempted to resume Meridian mode from FFR mode	error
`Meridian could not stop VH+ and IVUS boards for FFR Mode swi`	Failure to stop VH+ or IVUS board when attempting FFR mode switch	FFR mode switch requested while system actively running VH	error
`Minit: E1001-1002`	Minit module errors	Minit subsystem failure	critical
`MMAPI: E100-104`	MMAPI critical errors preventing IVUS imaging	MMAPI subsystem critical failure during imaging initialization	critical
`MMAPI: E108-121`	MMAPI errors affecting IVUS imaging capability	MMAPI subsystem failure during imaging operation	error
`MMAPI: E122-123`	MMAPI critical module errors	MMAPI critical subsystem failure	critical
`MMAPI: E124-125`	MMAPI recoverable errors	MMAPI subsystem error with recovery option	error
`MMAPI: E126-131`	MMAPI automatic shutdown errors	MMAPI detects critical condition requiring system shutdown	critical
`MMAPI: E132-133`	MMAPI shutdown errors	MMAPI critical error causing system shutdown	error
`MMAPI: E134-136`	MMAPI errors preventing IVUS imaging	MMAPI failure during imaging operations	error
`MMAPI: E137`	MMAPI critical shutdown error	MMAPI critical condition triggering system shutdown	critical
`MMAPI: E138-140`	MMAPI errors preventing IVUS imaging operations	MMAPI failure during imaging mode	error
`MMAPI: E141-904`	MMAPI high-range error codes	MMAPI error in extended error range	error
`No Catheter`	Patient interface module does not have a catheter connected or recognition delayed	Catheter not plugged in; PIM needs time to recognize new catheter; dialog boxes delay detection	warning
`No data in patient file`	No data in patient file	Patient file contains only demographics without physiological data	info
`No Disk in Floppy Drive`	System cannot find or read floppy disk drive	Backup battery failing; floppy drive not functional	warning
`No Paper or Ink`	Printer is out of paper or ink; or paper issues (incorrect brand, inserted incorrectly)	Printer detects missing paper/ink; incorrect paper brand; wrong paper orientation	warning
`No power, no lights, no fans`	System completely without electrical power or display	Mains power failure, disconnected cable, or isolation transformer off	critical
`Out of Range`	Input signal level outside acceptable tolerance	Signal too low or too high during calibration	error
`Out of Range`	Input signal level deviates from selected calibration level by more than ±10%	Signal too low or too high during calibration	error
`PIM Configuration in progress. Please wait.`	Hardware configuration in progress after PIM change	New PIM installed or detected	info
`PIM not Detected`	System unable to communicate with patient interface module unit	PIM connection lost or communication failure	error
`PIM Power Failure`	Patient interface module detected undesirable high power condition for catheter in use	High power condition detected on PIM output to catheter	error
`Please insert a DVD`	Please insert a DVD	Attempt made to write to DVD when none inserted	warning
`Power plug disconnected`	System power cable not properly connected to wall or tower	Loose or unplugged mains power connector	error
`Read error on playback`	Read error on playback	A portion of file could not be read correctly during playback of recorded data	error
`Read error on recalling patient data`	Read error on recalling patient data	Error encountered while recalling patient identification data	error
`Shutting down will abort case archiving.`	Pressing power button during case archive will cancel archive process	Power button pressed while system is archiving case	critical
`StateMachine: E100n`	State machine errors affecting case operations	State machine failure during case operation	error
`System error detected. Auto-repair in progress, please wait.`	Hardware failure detected; system attempting automatic self-repair	VH or IVUS card failure detected during operation	error
`System shutdown before ending case.`	System was powered down prematurely before case was ended; recover mode initiated on restart	Power removed while case open; system restart after unexpected shutdown	warning
`There are no patient files on the DVD`	There are no patient files on the DVD	Attempt made to recall data from DVD without S5 study files	warning
`Time does not maintain correct setting`	System does not retain correct time/date after reboot	System powers off or reboots after time/date correction	error
`Unstable Signal`	Input signal fluctuates more than ±2.5 mmHg from the selected calibration level	Signal instability exceeds tolerance during calibration	error
`Write error on saving patient data`	Write error on saving patient data	Error encountered while saving patient identification data	error

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.