FR FieldReady Academy
Dialysis machines · Prismax 2025 family

Vantive PrisMax: troubleshooting and error codes

The ServiceForge knowledge base holds 214 documented symptoms for the Vantive PrisMax, with 508 ranked causes, 221 diagnostic checks with test points and expected values, and 623 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Calibration: Power Board SST

Self-test verifies power board specifications for power supplies, PSC processor communications, actuators, thermal sensor, battery, control panel, speaker, display and related functions

Ranked causes

  1. 1. Power supply not meeting specification (unknown)
  2. 2. PSC communications, thermal sensor or fan not functioning (unknown)
  3. 3. FPGA control function not working (unknown)
  4. 4. Actuator control or power disable failure (unknown)
  5. 5. Power control panel malfunction (unknown)
  6. 6. Backup speaker not functioning (unknown)
  7. 7. Power cycling or alert indicators not working (unknown)
  8. 8. Battery backup system failure (unknown)
  9. 9. Backup speaker capacitor, speaker duration or real-time clock battery fault (unknown)
First check

Verify power supply output within specification

Test point
Power board test page 1
Expected
Within expected ranges displayed in SST data window

8 more checks with pass and fail actions, 9 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Artifacts appearing on ECG display or printout patient safety

Unexpected signal traces or noise visible on electrocardiogram display or printout that do not represent normal patient signals.

Ranked causes

  1. 1. Discharger ring not installed in discharger clip (common)
  2. 2. ECG monitor, patient electrode, or patient lead issue (common)
  3. 3. Discharger clip failure (occasional)
  4. 4. Loose or failed cable connection (common)
  5. 5. Safety board failure (occasional)
  6. 6. Discharge board failure (occasional)
First check

Perform discharger SST to verify correct operation

Test point
Discharger SST system test
Expected
SST passes or fails result
Tools
System self-test (SST) function

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

BLD normalize failed patient safety

BLD emitter current outside acceptable range; alarm detection delayed up to 40 seconds

Ranked causes

  1. 1. Transmission below expected values (common)
  2. 2. Effluent line incorrectly installed (common)
  3. 3. Air bubbles in effluent line (common)
  4. 4. Dirty effluent line (common)
  5. 5. Dirty BLD mirrors (common)
  6. 6. Effluent line clamped (occasional)
First check

Slide tubing back and forth in BLD

Test point
BLD tubing
Expected
Transmission returns to expected values

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood leak detected patient safety

Alarm T0830 triggered; blood detected in effluent line, indicating possible ruptured filter membrane. Blood pump continues, solution pumps stop. Alarm detection delayed up to 40 seconds.

Ranked causes

  1. 1. Leak in filter membrane (common)
  2. 2. Tubing incorrectly installed in blood leak detector (occasional)
  3. 3. Cloudy tubing or debris in tubing path (occasional)
  4. 4. Air in effluent line (occasional)
  5. 5. Wrong tubing section installed in BLD (rare)
  6. 6. Dirty BLD optics (occasional)
First check

Perform Blood Leak Detector SST

Test point
BLD optical detection function
Expected
Detector functioning normally

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood visible in effluent line or bag patient safety

Fluid in effluent line or bag is discolored, tinged pink or red, indicating possible blood leak or detection issue.

Ranked causes

  1. 1. Blood leak is below detection threshold (common)
  2. 2. Kink or occlusion in disposable set tubing (common)
  3. 3. Discoloration due to patient's disease process (occasional)
  4. 4. Loose or failed cable connection (occasional)
  5. 5. BLD sensor failure (occasional)
  6. 6. Safety board failure (occasional)
First check

Perform BLD SST to verify blood leak detection sensor operation

Test point
BLD SST system test
Expected
SST passes or fails
Tools
System self-test (SST) function

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Flow problem - AE drain caution

Alarm T1188 indicates solution flow rate less than set rate for AE drain; blood pump continues, solution pumps stop

Ranked causes

  1. 1. Kinked or clamped lines (common)
  2. 2. Disconnected or leaking connections (common)
  3. 3. Line connected to incorrect bag (occasional)
  4. 4. Line touching another object (occasional)
  5. 5. Leaking bag (occasional)
  6. 6. Bag hanging on incorrect scale (occasional)

Flow problem - AE drain fill caution

Alarm T1554 indicates solution flow rate less than expected for AE drain fill; blood pump continues, solution pumps stop

Ranked causes

  1. 1. Kinked or clamped lines (common)
  2. 2. Disconnected or leaking connections (common)
  3. 3. Line connected to incorrect bag (occasional)
  4. 4. Line touching another object (occasional)
  5. 5. Leaking bag (occasional)
  6. 6. Bag hanging on incorrect scale (occasional)

Flow problem - AE fill caution

Alarm T1552 indicates solution flow rate less than expected for AE fill; blood pump continues, solution pumps stop

Ranked causes

  1. 1. Kinked or clamped lines (common)
  2. 2. Disconnected or leaking connections (common)
  3. 3. Line connected to incorrect bag (occasional)
  4. 4. Line touching another object (occasional)
  5. 5. Leaking bag (occasional)
  6. 6. Bag hanging on incorrect scale (occasional)

Flow problem - dialysate caution

Alarm T1191 indicates solution flow rate less than set rate for dialysate; blood pump continues, solution pumps stop

Ranked causes

  1. 1. Kinked or clamped lines (common)
  2. 2. Disconnected or leaking connections (common)
  3. 3. Line connected to incorrect bag (occasional)
  4. 4. Line touching another object (occasional)
  5. 5. Leaking bag (occasional)
  6. 6. Bag hanging on incorrect scale (occasional)

Flow problem - effluent caution

Alarm T1159 indicates solution flow rate less than set rate for effluent; blood pump continues, solution pumps stop

Ranked causes

  1. 1. Kinked or clamped lines (common)
  2. 2. Disconnected or leaking connections (common)
  3. 3. Line connected to incorrect bag (occasional)
  4. 4. Line touching another object (occasional)
  5. 5. Leaking bag (occasional)
  6. 6. Bag hanging on incorrect scale (occasional)
First check

Press Continue button and verify flow

Test point
Effluent flow rate
Expected
Flow rate equal to set rate

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Flow problem - PBP caution

Alarm T1158 indicates solution flow rate less than set rate for PBP; blood pump continues, solution pumps stop

Ranked causes

  1. 1. Kinked or clamped lines (common)
  2. 2. Disconnected or leaking connections (common)
  3. 3. Line connected to incorrect bag (occasional)
  4. 4. Line touching another object (occasional)
  5. 5. Leaking bag (occasional)
  6. 6. Bag hanging on incorrect scale (occasional)
First check

Press Continue button and monitor flow

Test point
PBP flow rate measurement
Expected
Flow rate equal to set rate within tolerance

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Flow problem - replacement caution

Alarm T1189 indicates solution flow rate less than set rate for replacement; blood pump continues, solution pumps stop

Ranked causes

  1. 1. Kinked or clamped lines (common)
  2. 2. Disconnected or leaking connections (common)
  3. 3. Line connected to incorrect bag (occasional)
  4. 4. Line touching another object (occasional)
  5. 5. Leaking bag (occasional)
  6. 6. Bag hanging on incorrect scale (occasional)

Flow problem - replacement 2 caution

Alarm T1190 indicates solution flow rate less than set rate for replacement 2; blood pump continues, solution pumps stop

Ranked causes

  1. 1. Kinked or clamped lines (common)
  2. 2. Disconnected or leaking connections (common)
  3. 3. Line connected to incorrect bag (occasional)
  4. 4. Line touching another object (occasional)
  5. 5. Leaking bag (occasional)
  6. 6. Bag hanging on incorrect scale (occasional)

Flow problem with solution line caution

Alarms T0823, T0824, T0935, T1069, T1070 triggered; solution bag weight varies from expected. Blood pump continues, solution pumps stop. Alarm detection delayed up to 40 seconds.

Ranked causes

  1. 1. Kinked or clamped lines (common)
  2. 2. Disconnected or leaking connections (common)
  3. 3. Line connected to incorrect bag (occasional)
  4. 4. Line touching another object (occasional)
  5. 5. Leaking bag (occasional)
  6. 6. Bag hanging on wrong scale (occasional)
First check

Perform Scales SST

Test point
Solution line and bag weight measurement
Expected
Accurate weight readings

1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Loader does not operate correctly

Loader assembly fails to function properly or has operational issues

Ranked causes

  1. 1. Tubing set is deformed (common)
  2. 2. Loader assembly obstructed (common)
  3. 3. Loader out of calibration (occasional)
  4. 4. Loose or failed cable connection (occasional)
  5. 5. Loader assembly failure (rare)
  6. 6. Driver board failure (rare)

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No line detected in blood leak detector patient safety

Alarm T1042 indicates blood effluent line not detected in BLD

Ranked causes

  1. 1. BLD effluent line not detected (common)
  2. 2. Tubing incorrectly installed in BLD (common)
  3. 3. Tubing is cloudy or debris in tubing path (occasional)
  4. 4. Air in the effluent line (occasional)
  5. 5. Wrong section of tubing installed in BLD (occasional)
  6. 6. Dirty BLD optics (occasional)
First check

Check BLD transmissivity reading

Test point
BLD detection signal display
Expected
85 to 125%

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unexpected loss of AC power during operation high voltage

Mains power is unexpectedly lost while system is operating

Ranked causes

  1. 1. Electrical receptacle issue (common)
  2. 2. External power cable failure (occasional)
  3. 3. Power entry module failure (occasional)
  4. 4. Loose or failed cable connection (occasional)
  5. 5. Power supply failure (occasional)
  6. 6. Power board failure (rare)

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

AC power connected but control unit does not start high voltage

Control unit fails to start when AC power is connected

Ranked causes

  1. 1. Battery failure (common)
  2. 2. Power supply failure (common)
  3. 3. Power board failure (occasional)
  4. 4. Main board or software failure (occasional)
  5. 5. Display failure (rare)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

BLD sensor reading high patient safety

Alarm T1210 indicates blood leak detector sensor reading abnormally high

Ranked causes

  1. 1. Tubing incorrectly installed in BLD (common)
  2. 2. Tubing is cloudy or debris in the tubing path (occasional)
  3. 3. Air in the effluent line (occasional)
  4. 4. Wrong section of tubing installed in BLD (occasional)
  5. 5. Dirty BLD optics (occasional)

Cannot monitor return pressure patient safety

Pumps continue to run, 30-second countdown starts

Ranked causes

  1. 1. Disconnected patient catheter (occasional)
  2. 2. Disconnected return line (occasional)
  3. 3. Blood flow path obstruction before deaeration chamber (rare)
  4. 4. Disconnected chamber monitor line (occasional)
  5. 5. Clamped fluid line (occasional)
First check

Verify connection of catheter, return line, and monitor line

Test point
Patient catheter, return line, chamber monitor line connectors
Expected
All properly connected

Display is blank or white when control unit powered on caution

Display shows blank or white screen despite control unit having power. No display output visible.

Ranked causes

  1. 1. Power loss or momentary power event (common)
  2. 2. Loose or failed display power cable (common)
  3. 3. Loose or failed LVDS cable (common)
  4. 4. Display assembly failure (occasional)
  5. 5. Main board failure (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Membrane pressure rising patient safety

Alarm T0786 triggered; membrane pressure gradually increasing. Pumps continue to run.

Ranked causes

  1. 1. Clamped or kinked line (common)
  2. 2. Inadequate anticoagulation (occasional)
  3. 3. Air leak at filter or return pressure sensor (occasional)
  4. 4. High Rep, PBP, or PFR flow rate (common)
  5. 5. Blood flow rate (BFR) too low (common)
First check

Perform Syringe Pump SST

Test point
Syringe pump function
Expected
Normal operation

1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Scale handle open caution

Alarms T0811, T0812, T0813, T0934, T0947, T1081, T1281 triggered; scale position sensor indicates handle open or blocked. Blood pump continues, solution pumps stop.

Ranked causes

  1. 1. Scale handle not closed (common)
  2. 2. Object blocking scale (occasional)
  3. 3. Bag improperly hung (occasional)
  4. 4. Carrying bar not centered (occasional)
  5. 5. Scale handle position sensor failure (rare)
First check

Perform Scales SST

Test point
Scale handle position sensor
Expected
Sensor detects handle position accurately

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Scale LEDs do not light or operate correctly

Scale LEDs fail to illuminate or operate during normal operation

Ranked causes

  1. 1. LED cables not connected to correct LED assemblies (common)
  2. 2. Loose or failed cable connection (common)
  3. 3. LED assembly failure (occasional)
  4. 4. Safety board failure (rare)
  5. 5. Driver board failure (rare)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Scale weight problem

Unexpected weight detected on scale during new patient selection or scale not closed

Ranked causes

  1. 1. Fluid bags from previous treatment remain on scale (common)
  2. 2. Scale not closed (common)
  3. 3. Bag handle missing (occasional)
  4. 4. Accidental new patient selection (occasional)
  5. 5. Foreign object on scale (occasional)
First check

Inspect scale for bags and foreign objects

Test point
Scale surface
Expected
Scale empty or only appropriate items present

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Serial port not communicating

Serial port communication failure. No communication on remote alarm or other serial connections.

Ranked causes

  1. 1. Incorrect serial port settings (common)
  2. 2. Remote alarm serial port jumpers incorrectly configured (common)
  3. 3. Loose or failed cable connections (common)
  4. 4. Isolation board failure (occasional)
  5. 5. Main board failure (occasional)
First check

Perform isolation board SST to verify serial port functionality

Test point
Isolation board SST system test
Expected
SST passes or fails
Tools
System self-test (SST) function

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Set disconnection patient safety

All pumps stop, return line clamp closes, blood does not circulate

Ranked causes

  1. 1. Disconnection anywhere in the set (common)
  2. 2. Line between blood pump and filter pod obstructed (occasional)
  3. 3. Blood flow rate too low (occasional)
  4. 4. Filter pressure sensor failed (rare)
  5. 5. Return pressure disconnection and return pressure alarm failure (rare)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Alarm condition occurring during operation patient safety

System detects abnormal condition and displays alarm with onscreen instructions

Ranked causes

  1. 1. High-priority patient hazard requiring immediate intervention (common)
  2. 2. Medium-priority patient hazard not requiring immediate response (occasional)
  3. 3. Low-priority non-hazardous condition (occasional)
  4. 4. System malfunction preventing patient safety monitoring (rare)
First check

Monitor alarm status light and audio indicator

Test point
Control unit status light and speaker
Expected
Flashing red light and high-priority audio alarm for high-priority alarms

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Barcode reader not functioning

Barcode reader fails to read or recognize barcodes. Reader may be unresponsive or producing errors.

Ranked causes

  1. 1. Barcode reader incorrectly configured (common)
  2. 2. Loose or failed cable connection (common)
  3. 3. Barcode reader failure (occasional)
  4. 4. Main board failure (rare)
First check

Perform barcode reader SST to verify correct operation

Test point
Barcode reader SST system test
Expected
SST passes or fails
Tools
System self-test (SST) function

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calcium line not detected patient safety

System fails to detect calcium line during citrate/calcium anticoagulation

Ranked causes

  1. 1. Calcium line disconnection (common)
  2. 2. Syringe improperly installed (common)
  3. 3. Plunger not locked (common)
  4. 4. Wrong syringe brand (occasional)
First check

Verify syringe is correctly installed with plunger locked

Test point
Syringe installation
Expected
Syringe correctly installed with plunger locked

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calcium syringe not connected patient safety

Low force required to move syringe, all pumps stop

Ranked causes

  1. 1. Low force required to move syringe (unknown)
  2. 2. Disconnected calcium line (common)
  3. 3. Incorrect syringe installation (common)
  4. 4. Syringe clip is not closed on plunger (occasional)

Calibration: Safety Board SST patient safety

Self-test verifies safety board specifications including functional communication between safety, main and power board processors and safety-related components

Ranked causes

  1. 1. Safety board processor communication failure (unknown)
  2. 2. Communication redundancy to CP, ABD, syringe or BLD failure (unknown)
  3. 3. Pressure sensor analog circuit failure (unknown)
  4. 4. BLD, LLD, ABD or LLS circuit malfunction (unknown)
First check

Verify safety board processor and CP communication

Test point
Safety board with syringe/scales/CP
Expected
All communication tests pass; expected ranges shown in SST data window

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check access patient safety

Alarm T1145 indicates access pressure operating point is undetectable; pumps continue to run

Ranked causes

  1. 1. Patient is moving, coughing, or being suctioned (occasional)
  2. 2. Blocked or clotted catheter (occasional)
  3. 3. Clamped or kinked access line (occasional)
  4. 4. BFR too low (occasional)
First check

Perform Pressure Sensors SST

Test point
Access pressure sensor
Expected
Operating point detectable at expected range

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check calcium syringe line patient safety

High force required to move calcium syringe; syringe stops

Ranked causes

  1. 1. Clamped or kinked syringe line (common)
  2. 2. Obstructed syringe arm (occasional)
  3. 3. Wrong syringe brand (occasional)
  4. 4. Calcium line vascular access clotting (rare)
First check

Verify syringe line unclamped

Test point
Syringe line
Expected
Line unclamped and unkinked

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display is locked or frozen caution

Display does not change or respond to user input. Screen appears to be stuck or frozen showing one image.

Ranked causes

  1. 1. Software lockup (common)
  2. 2. Software corruption (occasional)
  3. 3. Main board failure (occasional)
  4. 4. Touchscreen failure (occasional)
First check

Verify control unit responds to alarm condition

Test point
Alarm response test (e.g., open scale)
Expected
Display responds to alarm event
Tools
Manual alarm trigger

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Ethernet port not communicating

Ethernet communication failure. Only applicable if DCM/TVC is installed. No Ethernet communication from Isolation board.

Ranked causes

  1. 1. External network is not active (common)
  2. 2. Incorrect network/TVC settings (common)
  3. 3. Loose or failed cable connections (common)
  4. 4. Isolation board failure (occasional)
First check

Perform isolation board SST to verify Ethernet functionality

Test point
Isolation board SST system test
Expected
SST passes or fails
Tools
System self-test (SST) function

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Membrane pressure excessive patient safety

Alarm T0938 indicates excessive pressure in membrane system

Ranked causes

  1. 1. Clamped or kinked line (common)
  2. 2. Inadequate anticoagulation (occasional)
  3. 3. Air leak at filter or return pressure sensor (occasional)
  4. 4. High BFR, Rep, PBP, or PFR flow rate (common)
First check

Inspect lines for kinks or clamps

Test point
Membrane circuit lines
Expected
Lines straight and unclamped

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Return extremely positive patient safety

Alarm T1164 indicates high return pressure; all pumps stop and blood does not circulate

Ranked causes

  1. 1. Patient is moving, coughing, or being suctioned (occasional)
  2. 2. Blocked or clotted catheter (occasional)
  3. 3. Clamped or kinked return line (occasional)
  4. 4. BFR too high (occasional)
First check

Perform Pressure Sensors SST

Test point
Return pressure sensor
Expected
Pressure within normal limits

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Return line disconnection patient safety

Return line clamp closes, blood does not circulate through flow path, all pumps stop

Ranked causes

  1. 1. Patient moved or catheter dislodged (occasional)
  2. 2. Disconnected return line (common)
  3. 3. Disconnected chamber monitor line (occasional)
  4. 4. Clamped fluid line (occasional)
First check

Verify return line connection

Test point
Return line connector
Expected
Properly connected

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Return low operating point patient safety

Alarm T1162 indicates return operating point established above -20 mmHg but below current disconnect limit; pumps continue to run with 30-second countdown

Ranked causes

  1. 1. Disconnected patient catheter (occasional)
  2. 2. Disconnected return line (occasional)
  3. 3. Disconnected chamber monitor line (occasional)
  4. 4. Clamped fluid line (occasional)
First check

Perform Pressure Sensors SST

Test point
Return pressure operating point
Expected
Operating point within acceptable range or above disconnect limit

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Return pressure extremely positive patient safety

All pumps stop, return line clamp closes, blood does not circulate

Ranked causes

  1. 1. Patient moving, coughing, or being suctioned (common)
  2. 2. Blocked or clotted catheter (occasional)
  3. 3. Clamped or kinked return line (common)
  4. 4. Blood flow rate too high (occasional)
First check

Open return clamp to relieve pressure

Test point
Return line clamp
Expected
Clamp opens

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Set line attached to wrong bag patient safety

Information, alarm occurs if system detects weight change on incorrect scale

Ranked causes

  1. 1. Set line connected to wrong bag (occasional)
  2. 2. Incorrect tubing line connection (occasional)
  3. 3. Bags touching or partially supported (occasional)
  4. 4. Scale disturbance (rare)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Status light does not operate correctly

Status light on top of display module does not light or operate correctly

Ranked causes

  1. 1. Incorrect LED configuration (common)
  2. 2. Loose or failed cable connection (common)
  3. 3. Display failure (occasional)
  4. 4. Main board failure (rare)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Syringe not detected patient safety

System fails to detect syringe; syringe pump stops

Ranked causes

  1. 1. Syringe missing (common)
  2. 2. Syringe improperly installed (common)
  3. 3. Plunger not locked (common)
  4. 4. Syringe force sensor indicates low force (occasional)
First check

Verify syringe correctly installed with plunger locked

Test point
Syringe installation
Expected
Syringe correctly installed with plunger locked

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Transmembrane pressure (TMP) excessive patient safety

Alarm T0783 triggered; high TMP detected. All pumps stop and blood does not circulate.

Ranked causes

  1. 1. High Rep, PBP, or PFR flow rate (common)
  2. 2. Low blood flow rate (BFR) setting (common)
  3. 3. Inadequate anticoagulation (occasional)
  4. 4. Wrong filter or effluent pressure measurement (rare)
First check

Perform Pressure Sensors SST

Test point
TMP sensor
Expected
Within normal limits

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

USB port not communicating

USB port communication failure. Device or connection not recognized by system.

Ranked causes

  1. 1. Defective USB device (common)
  2. 2. Loose or failed cable connections (common)
  3. 3. Isolation board failure (occasional)
  4. 4. Main board failure (occasional)
First check

Perform isolation board SST to verify USB port functionality

Test point
Isolation board SST system test
Expected
SST passes or fails
Tools
System self-test (SST) function

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Wrong set detected at pre-prime patient safety

Information, system performs set recognition test before priming

Ranked causes

  1. 1. Filter set does not match prescription (occasional)
  2. 2. Incorrect set loaded (occasional)
  3. 3. Clamped dialysate line (occasional)
  4. 4. Incorrect return pressure sensor connection (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Access extremely negative patient safety

Access pressure drops below normal threshold; all pumps stop and blood does not circulate

Ranked causes

  1. 1. Patient movement, coughing, or suctioning (common)
  2. 2. Blocked or clotted catheter (common)
  3. 3. Clamped or kinked return line (common)
First check

Inspect return line for kinks or clamps

Test point
Return line
Expected
Return line unkinked and unclamped

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Access extremely positive patient safety

Access pressure exceeds threshold (500 mmHg SW 2.1 or 450 mmHg SW 2.2); all pumps stop

Ranked causes

  1. 1. Blood flow rate too low (common)
  2. 2. External device delivering blood at too high pressure (occasional)
  3. 3. Access line kinked or clamped (common)
First check

Inspect access line for kinks or clamps

Test point
Access line
Expected
Access line unkinked and unclamped

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Access pod not attached

Pod not detected; pumps continue to run

Ranked causes

  1. 1. Debris in pod socket (common)
  2. 2. Pod incorrectly installed (common)
  3. 3. Damaged pod (occasional)
First check

Inspect pod socket for debris

Test point
Pod socket
Expected
Socket clean

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air detected in blood patient safety

Alarm T0792 triggered; air detected in return line. All pumps stop, return line clamp closes.

Ranked causes

  1. 1. Leaking or disconnected catheter (common)
  2. 2. Air entry from bag, blood warmer, syringe line, access line, or PBP line (common)
  3. 3. Set not fully primed (common)
First check

Press Remove Air and follow onscreen instructions

Test point
Return line air clearance
Expected
Air removed from line

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood flow stopped patient safety

Blood pump stopped for more than 30 seconds and less than 15 minutes, or stop button pressed

Ranked causes

  1. 1. Blood pump stopped >30 seconds and <15 minutes (unknown)
  2. 2. Stop button pressed (common)
  3. 3. Unresolved alarm condition (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood leak detector normalization failure patient safety

Alarm T0853 triggered; BLD normalization failure during therapy. Blood pump continues, solution pumps stop. Alarm detection delayed up to 40 seconds.

Ranked causes

  1. 1. Tubing incorrectly installed in BLD (occasional)
  2. 2. Cloudy tubing or debris in tubing path (occasional)
  3. 3. Air in effluent line (occasional)
First check

Slide tube inside BLD to increase detection signal

Test point
BLD signal strength (transmissivity)
Expected
Transmissivity > 85%

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood visible in solution line or bag patient safety

Some or all fluid in solution line or bag is discolored. Blood appears to be passing through pump rotor.

Ranked causes

  1. 1. Saline discoloration from blood return and recirculation (common)
  2. 2. Previously-used disposable set in reuse (common)
  3. 3. Pump rotor failure (occasional)
First check

Perform motors SST to verify pump rotor operation

Test point
Motors SST system test
Expected
SST passes or fails
Tools
System self-test (SST) function

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bolus interrupted patient safety

Complete bolus not delivered, syringe pump continues to run

Ranked causes

  1. 1. Clamped syringe line (occasional)
  2. 2. Empty syringe (occasional)
  3. 3. Alarm condition (occasional)
First check

Verify line connected to syringe

Test point
Syringe line connection
Expected
Correctly connected

Button or LED on power control panel does not operate

Power control panel button or LED fails to respond or light up

Ranked causes

  1. 1. Power issue (common)
  2. 2. Loose or failed cable connection (common)
  3. 3. Power control panel failure (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calcium syringe not detected patient safety

System fails to detect calcium syringe; syringe pump stops

Ranked causes

  1. 1. Syringe missing (common)
  2. 2. Syringe improperly installed (common)
  3. 3. Plunger not locked (common)
First check

Verify syringe correctly installed with plunger locked

Test point
Syringe installation
Expected
Syringe correctly installed with plunger locked

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Air Bubble Detector SST

Self-test verifies air bubble detector can detect 20 µL bubbles and confirms tubing presence detection and fluid detection capability

Ranked causes

  1. 1. ABD not detecting tubing presence or absence (unknown)
  2. 2. ABD not detecting fluid in tubing (unknown)
  3. 3. ABD not detecting 20 µL bubble injection (unknown)
First check

Verify tubing absence detection

Test point
ABD tubing channel
Expected
ABD detects absence of tubing initially

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Isolation Board SST

Self-test verifies isolation board I/O port function including serial null-modem connections, USB port presence/absence detection and remote alarm connector continuity

Ranked causes

  1. 1. Serial DB9 connector null-modem connection failure (unknown)
  2. 2. USB port not detecting test USB flash drive (unknown)
  3. 3. Remote alarm connector pin continuity failure (unknown)
First check

Verify DB9 serial null-modem connections

Test point
3 DB9 connectors on isolation board
Expected
Serial loopback successful on all 3 connectors; communication verified
Tools
SE6025 loopback cable, SE6046 serial loopback plug

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Liquid Level Sensor SST

Self-test verifies liquid level sensor correctly detects liquid level at upper and lower ranges and detects chamber presence; includes foam detector test

Ranked causes

  1. 1. LLS not detecting chamber presence or absence (unknown)
  2. 2. LLS not detecting liquid level at upper and lower ranges (unknown)
  3. 3. LLS foam detector not functioning (unknown)
First check

Verify chamber absence detection

Test point
Deaeration chamber position
Expected
LLS detects absence of chamber initially

5 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

  • Calibration: Return Clamp SST
  • Change set required
  • Check syringe line
  • Deaeration chamber missing or incorrectly installed
  • Effluent bag full
  • Effluent bag not filling during prime
  • Effluent pod not attached
  • Fan noise is louder or changes frequency
  • Fan sound is louder or changes frequency
  • Filter pod not attached
  • High filter pressure
  • Incorrect line connected to wrong bag
  • Main set loader failed
  • No line detected in air bubble detector
  • No line detected in discharger
  • Remote alarm port not communicating
  • Scale unstable - AE drain
  • Scale unstable - dialysate
  • Scale unstable - effluent
  • Scale unstable - PBP
  • Scale unstable - replacement
  • Scale unstable - replacement 2
  • Touchscreen is unresponsive
  • Wrong set detected at priming
  • AE bags on wrong scales
  • Battery not charging
  • Blood pump occlusion failure
  • Calcium syringe empty
  • Calibration: Driver Board SST
  • Calibration: Motors SST
  • Chamber level high
  • Control unit shuts off unexpectedly during operation
  • Dialysate scale not opened
  • Dialysate scale weight error
  • Display tilt/swivel stuck or loose
  • Flow problem with effluent line
  • Fluid leaks inside control unit
  • Front effluent scale not opened
  • Line attached to wrong replacement bag
  • Membrane pressure rising (clotted/kinked)
  • Patient high voltage discharger switch open
  • Pause time exceeded
  • PBP scale not opened
  • Pump or pump rotor/roller makes unusual or loud noise
  • Rep scale weight error
  • Replacement 2 scale not opened
  • Replacement container empty
  • Replacement scale not opened
  • Return line not in clamp
  • Return sensor disconnected
  • Scale Load Cell Mismatch alarm occurs
  • Scale Load Mismatch alarm
  • Solution bag empty
  • Syringe clip or syringe arm is loose
  • TherMax disposable installed error
  • Wheelbase is unstable
  • Abnormal performance in high RF environment
  • AE max set life reached
  • Alarm sound test failure
  • Anticoagulant checkpoint reminder
  • ARPS SST verification
  • Audio SST verification
  • Auto-effluent bags full
  • Barcode Reader SST verification
  • Battery depleted
  • Battery low
  • Battery temperature alarm T1055
  • Battery temperature problem - too high
  • Battery temperature problem - too low
  • BLD normalization failed during prime (T1313)
  • BLD normalization failure (T0853)
  • Blood leak detected alarm (T0830)
  • Blood leak detector requires renormalization
  • Blood leak self-test failure (T1205)
  • Calibration: Ambient Temperature Sensor SST
  • Calibration: Battery Pack quiescent current programming
  • Calibration: Liquid Leak Detector SST
  • Calibration: Loader home positions
  • Calibration: Main Board SST
  • Calibration: PrisMax PM preventive maintenance
  • Calibration: TherMax blood leak and bag detection sensors
  • Chamber level low
  • Confusing acronyms in prescription interface
  • Control unit does not respond to normal actions
  • Control unit reboots repeatedly or does not start
  • CRRT gain/loss limit reached
  • CRRT max set life reached
  • Dia line attached to PBP
  • Dialysate line clamped
  • Dialysate Scale Load Cell Mismatch alarm (B1892/B2114)
  • Dialysate Scale Load Cell Mismatch during setup
  • Dialysate Scale Load Cell Mismatch during treatment
  • Display shows streaks, missing information, or appears unstable
  • Display SST verification
  • Effluent pump failure
  • Effluent Rear Scale Load Cell Mismatch alarm (B1882/B2111)
  • Effluent Rear Scale Load Cell Mismatch during setup
  • Effluent Rear Scale Load Cell Mismatch during treatment
  • Effluent Scale Load Cell Mismatch alarm (B1871/B2112)
  • Effluent Scale Load Cell Mismatch during setup
  • Effluent Scale Load Cell Mismatch during treatment
  • Fluid in drip tray
  • Front effluent bag incorrect
  • Incorrect prescription values displayed after filter change
  • Install license or language files
  • Loaders SST verification
  • Loss of AC power
  • Low calcium infusion
  • Max set life reached
  • PBP fluid limit reached
  • PBP line attached to rep bag
  • PBP line clamped
  • PBP Scale Load Cell Mismatch alarm (B1887/B2113)
  • PBP Scale Load Cell Mismatch during setup
  • PBP Scale Load Cell Mismatch during treatment
  • PBP scale weight error
  • Peristaltic pump rotor or roller is loose
  • Pinch Valves SST verification
  • Pressure detected on new patient
  • Pressure Sensors SST verification
  • Preventive maintenance past due
  • Prime solution empty
  • Priming bag is empty
  • Rep line attached to dia
  • Rep2 scale weight error
  • Replacement line clamped
  • Replacement Scale Load Cell Mismatch alarm (B1897/B2115)
  • Replacement Scale Load Cell Mismatch during setup
  • Replacement Scale Load Cell Mismatch during treatment
  • Return barrier may be wet
  • Return clamp not closed
  • Return clamp not opened
  • Same alarm occurs repeatedly during treatment
  • Scale calibration temperature error
  • Scale disturbance
  • Scales SST verification
  • Schedule preventive maintenance
  • Service mode password entry fails
  • Side effluent bag incorrect
  • Software update required
  • Solution bag not mixed
  • SST adjustment or repair
  • Syringe pump out of order
  • Syringe Rx empty
  • System fails simulated patient treatment procedure
  • T1055 Battery Temperature Problem alarm
  • T1055 Battery Temperature Problem alarm occurs
  • TherMax log download fails or incomplete
  • Total loss of power
  • TPE max set life reached
  • Unexpected alarms or notices from RFID or magnetic field sources
  • Update component firmware
  • Update individual board software
  • Wrong effluent bag size

154 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

CodeMeaningTriggerSeverity
2639Software version not available when hovering information icon in PrisMax Log Data filesHovering over information icon on left session browser area in PrisMax log datawarning
2640TIME column displays incorrect default date and time values instead of actual recorded valuesActivating data filter in Log Analyzer tool for PrisMax Log Datawarning
2641Power Search feature returns incorrect sessions across multiple session queriesUsing Power Search feature to query across multiple sessions in Log Analyzererror
2642Zoom in/out feature in Graph area ineffective; zooming out does not show full session viewUsing zoom in/zoom out feature in Graph area; refresh problem occurswarning
B0584Syringe pump position/encoder conflictBIOT detects mismatch between syringe pump position and encoder feedbackerror
B0855Replacement pinch valve failure (pre/post replacement)BIOT detects failure of PV2 before or after replacementerror
B0869Syringe pump actuation faultBIOT detects syringe pump fails to actuate properlyerror
B0872Syringe pump speed failureBIOT detects pump speed out of specificationerror
B0875Syringe pump direction failureBIOT detects pump direction control failureerror
B0877Syringe pump sensor/position conflictBIOT detects mismatch between pump position sensor and actual positionerror
B0880Unexpected syringe movementBIOT detects unintended pump actuationerror
B0890Alarm sound test failureBIOT speaker self-test failswarning
B0896Air bubble detector (ABD) self-test failureBIOT ABD component self-test failserror
B0916Internal error; software assertion failureBIOT detects software internal assertion errorerror
B1050Dialysate pinch valve failure (dialysate/post replacement)BIOT detects failure of PV1 before or after replacementerror
B1051AE bag fill pinch valve failureBIOT detects failure of PV3error
B1052AE bag drain pinch valve failureBIOT detects failure of PV4error
B1116Return pressure self-test failureBIOT return pressure transducer self-test failserror
B1215ARPS System Failed; ARPS self-test failureBIOT detects ARPS component or motor failureerror
B1222Dialysis pump hardware failureBIOT detects failure of dialysate pump (FP3)error
B1223AE drain pump hardware failureBIOT detects failure of AE drain pump (FP6)error
B1224Blood pump hardware failureBIOT detects failure of blood pump (FP1)error
B1225PBP pump hardware failureBIOT detects failure of PBP pump (FP5)error
B1227Replacement pump hardware failureBIOT detects failure of replacement pump (FP4)error
B1273ARPS System Failed; ARPS leakBIOT detects pressure loss indicating ARPS system leakerror
B1276Discharge circuit malfunctionBIOT detects discharge board or safety circuit failureerror
B1336Pressure Detected; non-zero ARPS pressure failureBIOT detects residual pressure in ARPS when should be zeroerror
B139524-V power supply voltage out of rangeBIOT detects 24-V supply voltage outside specificationerror
B139624-V power supply current out of rangeBIOT detects 24-V supply current exceeds specificationerror
B139712-V power supply voltage out of rangeBIOT detects 12-V supply voltage outside specificationerror
B139812-V power supply current out of rangeBIOT detects 12-V supply current exceeds specificationerror
B13995-V power supply voltage out of rangeBIOT detects 5-V supply voltage outside specificationerror
B14005-V power supply current out of rangeBIOT detects 5-V supply current exceeds specificationerror
B14013.3-V power supply voltage out of rangeBIOT detects 3.3-V supply voltage outside specificationerror
B14023.3-V power supply current out of rangeBIOT detects 3.3-V supply current exceeds specificationerror
B1403Super-capacitor voltage out of rangeBIOT detects backup power capacitor voltage abnormalerror
B1404Current of backup speaker out of rangeBIOT backup speaker draws abnormal currenterror
B1408Filter pressure negative multiplexer test out of rangeBIOT filter pressure negative test parameter failserror
B1409Access pressure negative multiplexer test out of rangeBIOT access pressure negative test parameter failserror
B1410ARPS pressure negative multiplexer test out of rangeBIOT ARPS pressure negative test parameter failserror
B1411Effluent pressure negative multiplexer test out of rangeBIOT effluent pressure negative test parameter failserror
B1412Return pressure negative multiplexer test out of rangeBIOT return pressure negative test parameter failserror
B1413Cascade pressure negative multiplexer test out of rangeBIOT cascade pressure negative test parameter failserror
B1414Filter pressure zero multiplexer test out of rangeBIOT filter pressure zero calibration test failserror
B1415Access pressure zero multiplexer test out of rangeBIOT access pressure zero calibration test failserror
B1416ARPS pressure zero multiplexer test out of rangeBIOT ARPS pressure zero calibration test failserror
B1417Effluent pressure zero multiplexer test out of rangeBIOT effluent pressure zero calibration test failserror
B1418Return pressure zero multiplexer test out of rangeBIOT return pressure zero calibration test failserror
B1419Cascade pressure zero multiplexer test out of rangeBIOT cascade pressure zero calibration test failserror
B1420Filter pressure positive multiplexer test out of rangeBIOT filter pressure positive test parameter failserror
B1421Access pressure positive multiplexer test out of rangeBIOT access pressure positive test parameter failserror
B1422ARPS pressure positive multiplexer test out of rangeBIOT ARPS pressure positive test parameter failserror
B1423Effluent pressure positive multiplexer test out of rangeBIOT effluent pressure positive test parameter failserror
B1424Return pressure positive multiplexer test out of rangeBIOT return pressure positive test parameter failserror
B1425Cascade pressure positive multiplexer test out of rangeBIOT cascade pressure positive test parameter failserror
B1432Safety board common mode reference voltage out of rangeBIOT detects safety board reference voltage abnormalerror
B1441Pressure solenoids current out of rangeSolenoid current measurement fails self-testerror
B1443Driver board ADC voltage reference out of rangeADC reference voltage test fails during self-testerror
B1451SP refresh failureSafety processor refresh self-test failserror
B1454SP RAM test failureSafety processor RAM self-test failserror
B1455SP flash test failureSafety processor flash memory self-test failserror
B1456Repeated fault (SP to CP message)Safety processor reports repeated communication fault to control processorerror
B1457SP-PSC serial communications failureSerial communication between safety processor and power supply controller failserror
B1464PSC RAM test failurePower supply controller RAM self-test failserror
B1465PSC flash test failurePower supply controller flash memory self-test failserror
B1466PSC RTC battery voltage test failureReal-time clock battery voltage out of rangeerror
B1467PSC power supply voltage test failureMain power supply input voltage out of rangeerror
B1470PSC 24-V voltage rail test failure24-V regulated supply voltage out of rangeerror
B1471PSC 12-V voltage rail test failure12-V regulated supply voltage out of rangeerror
B1472PSC 5-V voltage rail test failure5-V regulated supply voltage out of rangeerror
B1473PSC 3.3-V voltage rail test failure3.3-V regulated supply voltage out of rangeerror
B1474PSC 2.5-V voltage rail test failure2.5-V regulated supply voltage out of rangeerror
B1475PSC 1.2-V voltage rail test failure1.2-V regulated supply voltage out of rangeerror
B1478PSC cabinet temperature test failureCabinet temperature sensor reading out of rangeerror
B1479PSC 3.3-V temperature test failure3.3-V rail temperature sensor reading out of rangeerror
B1480PSC 12-V temperature test failure12-V rail temperature sensor reading out of rangeerror
B1481PSC 5-V temperature test failure5-V rail temperature sensor reading out of rangeerror
B1483PSC-SP serial connection failureSerial communication between power board and safety processor failserror
B1490DCP RAM test failureDisplay controller processor RAM self-test failserror
B1491DCP flash test failureDisplay controller processor flash memory self-test failserror
B1492DCP 12-V input supply voltage failureDisplay controller 12-V input voltage out of rangeerror
B1494DCP 1.8-V regulated supply voltage failureDisplay controller 1.8-V regulated supply voltage out of rangeerror
B1495DCP LED alarm supply voltage failureLED alarm supply voltage out of range on displayerror
B1499DCP 12-V active backlight supply voltage failureDisplay backlight 12-V supply voltage out of rangeerror
B1507Scale calibration check failureWeight scale calibration verification fails during self-testerror
B1509Syringe calibration check failureSyringe pump calibration verification failserror
B1519Barometer pressure out of rangeBarometric pressure sensor reading out of specificationerror
B1520Barometer-driver board temperature comparison failureBarometer and driver board temperature readings diverge excessivelyerror
B1534Running task check failureRunning critical therapy task stops responding during treatmenterror
B1539Access pressure pod reposition failureAccess pressure transducer fails to re-initialize after repositioningerror
B1540Filter pressure pod reposition failureFilter pressure transducer fails to re-initialize after repositioningerror
B1541Effluent pressure pod reposition failureEffluent pressure transducer fails to re-initialize after repositioningerror
B1588Leak sensor failureLiquid leak detection circuit self-test failserror
B1593Return pressure sensor prime test failureReturn pressure sensor priming verification failserror
B1616Liquid level sensor (LLS) self-test failureLiquid level sensor self-test failserror
B1627Safety board pressure transducer 10-V failureSafety board 10-V reference for pressure transducers out of rangeerror
B1702Syringe pump distance errorSyringe pump stroke distance measurement exceeds toleranceerror
B1710Syringe pump stroke length errorSyringe pump stroke length measurement out of specificationerror
B1815Watchdog signal (60-Hz or 1-Hz) timeoutSystem watchdog timer expires due to missing periodic signalerror
B1856Effluent scale communication failureCommunication with effluent weight scale failserror
B1859Internal syringe pump failureSyringe pump internal component fault detectederror
B1862Syringe voltage out of rangeSyringe pump supply voltage out of specificationerror
B1863Effluent scale overload failureEffluent weight scale reports load exceeds maximumerror
B1867Syringe pump watchdog failureSyringe pump watchdog timer expireserror
B1868Syringe communication failureCommunication with syringe pump is lost or corruptederror
B1869Effluent scale calibration failureEffluent scale calibration verification failserror
B1870Effluent scale hardware failureEffluent weight scale reports internal hardware faulterror
B1871Effluent scale load cell mismatchEffluent scale load cell calibration or configuration mismatch detectederror
B1871Effluent Scale Load Cell MismatchLoad cells Ch1 and Ch2 readings differ by 30g or more during treatmentwarning
B1878AE scale communication failureCommunication with AE weight scale failserror
B1879AE scale overload failureAE weight scale reports load exceeds maximumerror
B1880AE scale calibration failureAE scale calibration verification failserror
B1881AE scale hardware failureAE weight scale reports internal hardware faulterror
B1882AE scale load cell mismatchAE scale load cell calibration or configuration mismatch detectederror
B1882Effluent Rear Scale Load Cell MismatchLoad cells Ch1 and Ch2 readings differ by 30g or more during treatmentwarning
B1883PBP scale communication failureCommunication with PBP weight scale failserror
B1884PBP scale overload failurePBP weight scale reports load exceeds maximumerror
B1885PBP scale calibration failureScale fails calibration during Service modeerror
B1886PBP scale hardware failureScale hardware malfunction detectederror
B1887PBP scale load cell mismatchLoad cell not matching expected configurationerror
B1887PBP Scale Load Cell MismatchLoad cells Ch1 and Ch2 readings differ by 30g or more during treatmentwarning
B1888Dialysate scale communication failureScale cannot communicate with main systemerror
B1889Dialysate scale overload failureScale detects weight overload conditionerror
B1890Dialysate scale calibration failureScale fails calibration during Service modeerror
B1891Dialysate scale hardware failureScale hardware malfunction detectederror
B1892Dialysate scale load cell mismatchLoad cell not matching expected configurationerror
B1892Dialysate Scale Load Cell MismatchLoad cells Ch1 and Ch2 readings differ by 30g or more during treatmentwarning
B1893Replacement scale communication failureScale cannot communicate with main systemerror
B1894Replacement scale overload failureScale detects weight overload conditionerror
B1895Replacement scale calibration failureScale fails calibration during Service modeerror
B1896Replacement scale hardware failureScale hardware malfunction detectederror
B1897Replacement scale load cell mismatchLoad cell not matching expected configurationerror
B1897Replacement Scale Load Cell MismatchLoad cells Ch1 and Ch2 readings differ by 30g or more during treatmentwarning
B1898Effluent scale refresh failureScale cannot refresh data from effluent systemerror
B1899AE scale refresh failureScale cannot refresh data from AE systemerror
B1900PBP scale refresh failureScale cannot refresh data from PBP systemerror
B1901Dialysate scale refresh failureScale cannot refresh data from dialysate systemerror
B1902Replacement scale refresh failureScale cannot refresh data from replacement systemerror
B1903Motor communication failure (blood pump)Motor cannot communicate with main systemerror
B1905Motor message timeout (blood pump)Motor does not respond to commands within timeout perioderror
B1906Motor torque failure (blood pump)Motor cannot generate expected torqueerror
B1911Internal motor failure (blood pump)Motor internal malfunction detectederror
B1913Motor direction change failure (blood pump)Motor cannot reverse direction as commandederror
B1914Motor speed failure (blood pump)Motor cannot reach or maintain commanded speederror
B1921Motor communication failure (PBP pump)Motor cannot communicate with main systemerror
B1923Motor message timeout (PBP pump)Motor does not respond to commands within timeout perioderror
B1924Motor torque failure (PBP pump)Motor cannot generate expected torqueerror
B1928Internal motor failure (PBP pump)Motor internal malfunction detectederror
B1931Motor direction change failure (PBP pump)Motor cannot reverse direction as commandederror
B1932Motor speed failure - peristaltic blood pumpBlood pump (FP5) motor speed control failure detected during BIOTerror
B1933Motor communication failure - dialysate pumpDialysate pump (FP3) communication loss detected during BIOTerror
B1935Motor message timeout - dialysate pumpDialysate pump (FP3) fails to respond to commands within timeout perioderror
B1936Motor torque failure - dialysate pumpDialysate pump (FP3) unable to deliver required torque during operationerror
B1940Internal motor failure - dialysate pumpDialysate pump (FP3) internal motor malfunction detectederror
B1943Motor direction change failure - dialysate pumpDialysate pump (FP3) unable to change direction when commandederror
B1944Motor speed failure - dialysate pumpDialysate pump (FP3) motor speed control failure detectederror
B1945Motor communication failure - replacement pumpReplacement pump (FP4) communication loss detected during BIOTerror
B1947Motor message timeout - replacement pumpReplacement pump (FP4) fails to respond to commands within timeouterror
B1948Motor torque failure - replacement pumpReplacement pump (FP4) unable to deliver required torqueerror
B1952Internal motor failure - replacement pumpReplacement pump (FP4) internal motor malfunction detectederror
B1955Motor direction change failure - replacement pumpReplacement pump (FP4) unable to change direction when commandederror
B1956Motor speed failure - replacement pumpReplacement pump (FP4) motor speed control failure detectederror
B1957Motor communication failure - effluent pumpEffluent pump (FP2) communication loss detected during BIOTerror
B1959Motor message timeout - effluent pumpEffluent pump (FP2) fails to respond to commands within timeouterror
B1960Motor torque failure - effluent pumpEffluent pump (FP2) unable to deliver required torqueerror
B1964Internal motor failure - effluent pumpEffluent pump (FP2) internal motor malfunction detectederror
B1967Motor direction change failure - effluent pumpEffluent pump (FP2) unable to change direction when commandederror
B1968Motor speed failure - effluent pumpEffluent pump (FP2) motor speed control failure detectederror
B1969Motor communication error - effluent drain pumpEffluent drain pump (FP6) communication loss detected during BIOTerror
B1971Motor message timeout - effluent drain pumpEffluent drain pump (FP6) fails to respond to commands within timeouterror
B1972Motor torque failure - effluent drain pumpEffluent drain pump (FP6) unable to deliver required torqueerror
B1976Internal motor failure - effluent drain pumpEffluent drain pump (FP6) internal motor malfunction detectederror
B1979Motor direction change failure - effluent drain pumpEffluent drain pump (FP6) unable to change direction when commandederror
B1980Motor speed failure - effluent drain pumpEffluent drain pump (FP6) motor speed control failure detectederror
B1981Syringe pump refresh failureSyringe pump (SP1) fails to respond to refresh command during BIOTerror
B1985Return clamp I/O timeout failureReturn clamp fails to respond to I/O commands within timeout perioderror
B1987Main loader position failureMain loader motor (LDR1) unable to reach or verify positionerror
B2002Discharger relay failureDischarge relay unable to energize or de-energize when commandederror
B2006Return clamp current measurement failureReturn clamp current measurement out of expected rangeerror
B2008Dialysate pinch valve overcurrent failureDialysate pinch valve (PV1) draws excessive currenterror
B2029Motor refresh failure - blood pumpBlood pump (FP1) fails to respond to refresh command during BIOTerror
B2030Motor refresh failure - PBP pumpPeristaltic blood pump (FP5) fails to respond to refresh command during BIOTerror
B2031Motor refresh failureDialysate pump motor refresh failscritical
B2032Motor refresh failureReplacement pump motor refresh failscritical
B2033Motor refresh failureEffluent pump motor refresh failscritical
B2034Motor refresh failureEffluent drain pump motor refresh failscritical
B2038ARPS pressure sensor refresh failureARPS pressure sensor refresh failscritical
B2039ABD refresh failureABD device refresh failscritical
B2040BLD refresh failureBLD device refresh failscritical
B2041LLS refresh failureLLS device refresh failscritical
B2042Discharger refresh failureDischarge board refresh failscritical
B2043Drip tray refresh failureDrip tray sensor refresh failscritical
B2044Main loader refresh failureMain loader motor refresh failscritical
B2045Return clamp refresh failureReturn clamp refresh failscritical
B2046Dialysate pinch valve refresh failurePV1 dialysate pinch valve refresh failscritical
B2047ARPS pump refresh failureARPS pump refresh failscritical
B2055Access pressure sensor refresh failureAccess pressure sensor refresh failscritical
B2059Filter pressure sensor refresh failureFilter pressure sensor refresh failscritical
B2063Effluent pressure sensor refresh failureEffluent pressure sensor refresh failscritical
B2067Return pressure sensor refresh failureReturn pressure sensor refresh failscritical
B2072Dialysate pinch valve position failurePV1 dialysate pinch valve position feedback failscritical
B2077Replacement pinch valve refresh failurePV2 replacement pinch valve refresh failscritical
B2079Replacement pinch valve overcurrent failurePV2 replacement pinch valve draws excessive currentcritical
B2080Replacement pinch valve position failurePV2 replacement pinch valve position feedback failscritical
B2081Effluent pinch valve refresh failurePV3 effluent pinch valve refresh failscritical
B2083Effluent pinch valve overcurrent failurePV3 effluent pinch valve draws excessive currentcritical
B2084Effluent pinch valve position failurePV3 effluent pinch valve position feedback failscritical
B2085Effluent drain pinch valve refresh failurePV4 effluent drain pinch valve refresh failscritical
B2087Effluent drain pinch valve overcurrent failurePV4 effluent drain pinch valve draws excessive currentcritical
B2088Effluent drain pinch valve position failurePV4 effluent drain pinch valve position feedback failscritical
B2091AE loader refresh failureAE loader motor refresh failscritical
B2092AE loader position failureAE loader position feedback failscritical
B2093Discharger position failureDischarge board position feedback failscritical
B2094Motor position sensor failureBlood pump motor position sensor failscritical
B2095Motor position sensor failurePBP pump motor position sensor failscritical
B2096Motor position sensor failureDialysate pump motor position sensor failscritical
B2097Motor position sensor failureReplacement pump motor position sensor failscritical
B2098Motor position sensor failureEffluent pump motor position sensor failscritical
B2099Motor position sensor failureEffluent drain pump motor position sensor failscritical
B2111AE scale load cell mismatchAE scale load cell signal mismatch detectedcritical
B2111Effluent Rear Scale Load Cell MismatchLoad cells Ch1 and Ch2 readings differ by 30g or more during setupwarning
B2112Effluent Scale Load Cell MismatchLoad cells Ch1 and Ch2 readings differ by 30g or more during setupwarning
B2112Effluent scale load cell mismatchEffluent scale load cell signal mismatch detectedcritical
B2113PBP scale load cell mismatchPBP scale load cell signal mismatch detectedcritical
B2113PBP Scale Load Cell MismatchLoad cells Ch1 and Ch2 readings differ by 30g or more during setupwarning
B2114Dialysate Scale Load Cell MismatchLoad cells Ch1 and Ch2 readings differ by 30g or more during setupwarning
B2114Dialysate scale load cell mismatchDialysate scale load cell signal mismatch detectedcritical
B2115Replacement scale load cell mismatchReplacement scale load cell signal mismatch detectedcritical
B2115Replacement Scale Load Cell MismatchLoad cells Ch1 and Ch2 readings differ by 30g or more during setupwarning
B2126PBP scale overload threshold failurePBP scale weight exceeds overload thresholdcritical
B2127Dialysate scale overload threshold failureDialysate scale weight exceeds overload thresholdcritical
B2128Replacement scale overload threshold failureReplacement scale weight exceeds overload thresholdcritical
B2129Effluent scale overload threshold failureEffluent scale weight exceeds overload thresholdcritical
B2130AE scale overload threshold failureAE scale weight exceeds overload thresholdcritical
B2180Return clamp does not stay openReturn clamp does not remain in open positioncritical
B2203SP refresh failureSP (Safety Pump or similar) refresh failscritical
B2219PSC refresh failurePSC (Power Supply Control) refresh failscritical
B2220DCP refresh failureDCP (Display Controller Processor) refresh failscritical
B2222System FailureSystem reset occurredcritical
B2226Call Service - Therapy timing errorTherapy timing error detectedcritical
B2247Call Service - Safety processor detected a faultSafety processor (SP) detects fault conditioncritical
B2248Call Service - Loader not retracted with patient connectedLoader motor fails to retract when patient is connectedcritical
B2305Call Service - Language Load FailureCRC check fails on language file or associated font fileerror
B2306Call Service - Font Load FailureCRC check fails on font file or associated language fileerror
Incomplete software downloadSystem entered service mode due to incomplete software downloadPrisMax system detected incomplete or failed software updateerror
Load Cell MismatchScale load cell sensor has drifted out of calibration or is malfunctioningLoad cell signal does not match expected reference value during normal operationwarning
Load Cell MismatchScale load cell drift detected, measurement mismatch between load cellsRough handling of old scale design (D6006-0x) or calibration drift on any scalewarning
P1363Incorrect CP software versionPOST detects CP software version mismatchcritical
P1364Kernel RAM address test failurePOST detects kernel RAM memory errorcritical
P1365Extracted kernel binary CRC check failurePOST detects kernel binary checksum errorcritical
P1366Still on battery power after total loss of powerAC power loss detected but system still on batterycritical
P1368Part number comparison failureComponent part number mismatch detectederror
P1369GPMC to power board bus test failureGeneral-Purpose Memory Controller communication error with power boardcritical
P1370GPMC to main board bus test failureGeneral-Purpose Memory Controller communication error with main boardcritical
P1371GPMC to safety board bus test failureGeneral-Purpose Memory Controller communication error with safety boardcritical
P1372GPMC to driver board bus test failureGeneral-Purpose Memory Controller communication error with driver boardcritical
P1375Power board FPGA communication failureFPGA communication error on power boardcritical
P1376Main board FPGA communication failureFPGA communication error on main boardcritical
P1377Safety board FPGA communication failureFPGA communication error on safety boardcritical
P1378Driver board FPGA communication failureFPGA communication error on driver boardcritical
P1381Safety system FPGA communication failureSafety FPGA communication error detectedcritical
P1382Power board hardware revision failurePower board hardware revision mismatch or errorerror
P1383Main board hardware revision failureMain board hardware revision mismatch or errorerror
P1384Safety board hardware revision failureSafety board hardware revision mismatch or errorerror
P1385Driver board hardware revision failureDriver board hardware revision mismatch or errorerror
P1388Power board software revision failurePower board software revision mismatch or errorerror
P1389Main board software revision failureMain board software revision mismatch or errorerror
P1390Safety board software revision failureSafety board software revision mismatch or errorerror
P1391Driver board software revision failureDriver board software revision mismatch or errorerror
P1394FPGA software CRC failureFPGA software checksum validation failedcritical
P1405Return clamp current out of rangeReturn clamp motor current measurement abnormalerror
P1406Power board ADC refresh failurePower board ADC (Analog-to-Digital Converter) not refreshingerror
P1407Return clamp not closedReturn clamp fails to close during POSTerror
P1435Safety board ADC refresh failureSafety board ADC not refreshingerror
P1437PV1 dialysate pinch valve current out of rangeDialysate pinch valve motor current measurement abnormalerror
P1438PV2 replacement pinch valve current out of rangeReplacement pinch valve motor current measurement abnormalerror
P1439PV3 effluent pinch valve current out of rangeEffluent pinch valve motor current measurement abnormalerror
P1440PV4 AE pinch valve current out of rangeAE pinch valve motor current measurement abnormalerror
P1444Driver board ADC refresh failureDriver board ADC not refreshingerror
P1445SP serial communications failureSafety Processor serial communications errorcritical
P1446Invalid SP communicationsSafety Processor communications invalid or corruptedcritical
P1447Incorrect SP software versionSafety Processor software version mismatchcritical
P1452SP CRC failureerror
P1453SP POST failureerror
P1458PSC serial communications failureerror
P1459Invalid PSC communicationserror
P1460Invalid PSC software versionIn the process of a software update and the monitor was not restarted in service modeerror
P1462PSC CRC failureerror
P1463PSC POST failureerror
P1484DCP serial communications failureerror
P1485Invalid DCP communicationserror
P1486Invalid DCP software versionerror
P1487Incorrect DCP hardware versionerror
P1488DCP CRC failureerror
P1489DCP POST failureerror
P1502Calibration CRC failureerror
P1510Main board I2C-1 (audio) bus failureerror
P1511Main board I2C-2 (motors) bus failureerror
P1512Main board I2C-3 (scales) bus failureerror
P1513Safety board I2C-1 (barometer) bus failureerror
P1514Safety board I2C-2 (syringe) bus failureerror
P1521Power board enable/disable all pump stop failureerror
P1523Incorrect I2C device application software revisionerror
P1524Incorrect I2C device hardware part numbererror
P1525Audio processing unable to produce sounderror
P1526Audio DAC circuit unable to produce sounderror
P1527Backup speaker unable to produce sounderror
P1528SD card failureerror
P1529SD card failureerror
P1530SD card failureerror
P1531SD card failureerror
P1533SD card manifest check failureerror
P1536SD card failure: not all POST tests executederror
P1564Isolation board hardware revision failureerror
P1565Backplane board hardware revision failureerror
P1566Battery management board hardware revision failureerror
P1567Replaceable board hardware revision failureerror
P1568Main board hardware revision failureerror
P1584Driver board power actuator failureDriver board circuitry failure or short in component or cableerror
P1587SP delegate revision failureerror
P1626SD card incorrectly installederror
P1661SP actuator test failureBuilt-in ongoing testing (BIOT) detects failure in safety pump actuatorerror
P1662SP backup speaker test failureBIOT backup speaker self-test failserror
P1748No failure; POST passed all testsPower-on self-test completed successfullyinfo
P2245SST failedOne or more Scheduled Self-Tests did not complete or passerror
P2299MAC address could not be verified or is at default value; Real-time clock may have failedMAC address verification fails at startupwarning
P2301SD Boot detectedSystem boots from SD card instead of internal storagewarning
P2336High Assurance Boot (HAB) not closedi.MX6 processor High Assurance Boot has not been closederror
Scale Load Cell MismatchLoad cell output values do not match expected parameters during scale operationScale load cell drift or mismatch detected during system operation or SSTwarning
SST in progress requiring rebootSystem reboot required due to service software test in progressService Software Test (SST) procedure initiated and reboot pendinginfo
T0525Return line disconnectionPatient moved, catheter dislodged, return line or chamber monitor line disconnected, or fluid line clampederror
T0526Return pressure extremely positivePatient moving, coughing, or being suctioned; blocked/clotted catheter; clamped/kinked return line; blood flow rate too higherror
T0527Cannot monitor return pressureDisconnected patient catheter, return line, chamber monitor line, or clamped fluid line; obstruction before deaeration chamberwarning
T0582Blood flow stoppedBlood pump stopped >30 seconds and <15 minutes, stop button pressed, or unresolved alarm conditionwarning
T0585Low calcium infusionCalcium infusion stopped for too longwarning
T0586Check syringe lineSyringe force higher than expected due to clamped/kinked line, improper installation, or wrong syringe branderror
T0587Check syringe lineSyringe force higher than expected due to clamped/kinked line, improper installation, or wrong syringe branderror
T0588Calcium syringe emptySyringe plunger position indicates empty or syringe is emptywarning
T0590Check calcium syringe lineIncreased syringe force detected during citrate/calcium anticoagulation; clamped/kinked line, improper installation, or missing check valveerror
T0591Calcium syringe not connectedLow force required to move syringe, disconnected calcium line, incorrect syringe installation, syringe clip not closed, or syringe line from set connectedinfo
T0593Bolus interruptedComplete bolus not delivered due to clamped syringe line, empty syringe, or alarm conditionwarning
T0595Total loss of powerBattery voltage drops below 21.5 V, system not connected to AC powercritical
T0596Battery lowSystem on battery for 15 minutes or battery voltage <25 Vwarning
T0597Battery depletedBattery is not fully chargedinfo
T0598Loss of AC powerNo AC powerwarning
T0602Fluid in drip trayDrip tray sensors detect fluidwarning
T0603Return clamp not closedObstruction prevents clamp from closingerror
T0608Wrong set detected (pre-prime)Filter set does not match prescription, incorrect set loaded, clamped dialysate/replacement lines, or incorrect return pressure sensor connectionwarning
T0609Wrong set detected (priming)Filter set does not match prescription, incorrect set loaded, or clamped effluent line; alarm occurs at end of priming cycle for CRRT therapywarning
T0610PBP line attached to rep bag or containerSet line connected to wrong bag, incorrect tubing connection, bags touching/partially supported, or scale disturbanceinfo
T0614Priming bag is emptyPriming bag emptyinfo
T0775Access extremely negativePatient moving, coughing, or being suctioned; blocked/clotted catheter; clamped/kinked return line; blood flow rate too higherror
T0777Set disconnectionDisconnection anywhere in set, line between blood pump and filter pod obstructed, blood flow rate too low, filter pressure sensor failed, or return pressure disconnectioncritical
T0779Membrane pressure excessive due to clotted filter or kinked linesMembrane pressure exceeds safe operating limitwarning
T0780Excessive membrane pressure with filtering issuesSustained high membrane pressure conditionwarning
T0781High filter pressure detected; all pumps stop and blood does not circulateFilter pressure exceeds maximum safe limiterror
T0783Transmembrane pressure (TMP) excessive; all pumps stop and blood does not circulateTMP exceeds maximum safe limiterror
T0786Membrane pressure gradually rising; pumps continue to runSustained gradual increase in membrane pressurewarning
T0787Membrane pressure rising due to clotted filterClot formation in filter causing pressure increasewarning
T0788Membrane pressure rising due to kinked linesLine obstruction causing pressure increasewarning
T0792Air detected in blood return line; all pumps stop and return line clamp closesAir bubble detected by air bubble detector in return linecritical
T0793Return line not in clamp or incorrectly installed; all pumps stopReturn line not detected in clamp positionerror
T0798CRRT gain/loss limit reached over 180 minute period; blood pump continues, solution pumps stopTotal fluid gain/loss exceeds preset CRRT limitwarning
T0800PBP (Pre-Blood Pump) patient fluid input has reached threshold limitPBP fluid accumulation reaches preset thresholdinfo
T0801Effluent bag full; bag weight exceeds maximum; blood pump continues, solution pumps stopEffluent bag weight sensor reading exceeds maximum for bag sizewarning
T0802Auto-Effluent (AE) drain bags full; AE draining paused too long; blood pump continues, solution pumps stopAE drain has not run long enough to empty bags that are nearing capacitywarning
T0804Dialysate bag empty; bag weight indicates empty; blood pump continues, solution pumps stopDialysate bag weight sensor reads emptywarning
T0805Replacement solution bag empty; blood pump continues, solution pumps stopReplacement bag weight sensor reads emptywarning
T0809Replacement container empty or externally supported; blood pump continues, solution pumps stopReplacement container weight at empty thresholdwarning
T0811PBP scale handle open; blood pump continues, solution pumps stopPBP scale position sensor indicates handle not fully closedwarning
T0812Dialysate scale handle open; blood pump continues, solution pumps stopDialysate scale position sensor indicates handle not fully closedwarning
T0813Replacement solution scale handle open; blood pump continues, solution pumps stopReplacement scale position sensor indicates openwarning
T0818Front effluent scale not opened; bag changed without opening scale; pumps remain stoppedBag changed without first opening effluent scale handleerror
T0820Scale calibration temperature error (low priority); system continues to runAmbient temperature differs from temperature at scale calibration timewarning
T0822Flow problem with effluent line; effluent bag weight varies from expected; blood pump continues, solution pumps stopEffluent bag weight measurement inconsistent with expected outflowwarning
T0823Flow problem with replacement solution line; solution bag weight varies from expected; blood pump continues, solution pumps stopReplacement solution bag weight inconsistent with expected deliverywarning
T0824Flow problem with dialysate line; dialysate bag weight varies from expected; blood pump continues, solution pumps stopDialysate bag weight measurement inconsistent with expected flowwarning
T0825PBP double-compartment bag not mixed; seal between compartments not broken; blood pump continues, solution pumps stopSolution flow rate and weight indicate mixed compartments are still sealederror
T0830Blood leak detected in effluent line; may indicate ruptured filter membrane; blood pump continues, solution pumps stopBlood leak detector (BLD) optics detect blood in effluent tubingcritical
T0830Blood Leak DetectedBLD sensor transmittivity signal exceeds threshold for red blood cell presencecritical
T0844Wrong Effluent Bag Size overrideEffluent bag weight exceeds maximum for bag sizewarning
T0844Wrong effluent bag size; effluent bag weight greater than expected; blood pump continues, solution pumps stopEffluent bag weight scale reading exceeds expected maximum for programmed bag sizewarning
T0850Blood pump occlusion failure; set not holding pressure during pump test; all pumps stopPressure hold test during therapy initiation or system check failserror
T0853Blood leak detector normalization failure during therapy; blood pump continues, solution pumps stopBLD unable to establish baseline optical signal (normalization) during treatmenterror
T0853BLD Normalization failureBLD unable to establish baseline transmittivity signal at startup or during operationwarning
T0878Syringe pump out of order; syringe movement obstructed; pump stopsSyringe movement detected as blocked or restrictedwarning
T0890Alarm sound test failure; alarm sound verification disabled; override auto-cleared at 85%+ volumeAlarm volume setting below default threshold of 85%info
T0933PBP bag empty (refer to T0804)PBP bag weight indicates emptywarning
T0934Effluent scale open (refer to T0811)Effluent scale position sensor indicates openwarning
T0935PBP flow problem (refer to T0823)PBP solution weight varies from expectedwarning
T0938Membrane pressure excessiveMembrane pressure exceeds threshold during treatmentwarning
T0943TherMax disposable installed errorDisposable detected during warmer initializationwarning
T0947Scale openScale detected as openinfo
T0948Change set requiredBlood pump stopped for over 10 minutes; stop button pressed; or unresolved alarmerror
T1042No line detected in blood leak detectorEffluent line not detected during BLD sensor checkwarning
T1043Deaeration chamber missingDeaeration chamber not detected during sensor checkcritical
T1045No line detected in air bubble detectorReturn line not detected in ABDcritical
T1046No line detected in dischargerDischarger does not detect line presentwarning
T1054Battery Temperature Problem overrideBattery temperature outside normal operating range (high)warning
T1055Battery Temperature ProblemDetected during power-up after extended inactivity or initial commissioning when system attempts full battery chargewarning
T1069Replacement 2 solution flow problem (refer to T0823)Replacement 2 bag weight varies from expectedwarning
T1070AE drain flow problem (refer to T0823)AE drain line weight varies from expectedwarning
T1070Replacement line clamped or disconnectedLine clamp sensor detects clamped or disconnected lineinfo
T1073Dialysate line clamped or disconnectedLine clamp sensor detects clamped or disconnected lineinfo
T1075PBP line clamped or disconnectedLine clamp sensor detects clamped or disconnected lineinfo
T1076Replacement 2 bag empty; blood pump continues, solution pumps stopReplacement 2 bag weight sensor reads emptywarning
T1081Replacement 2 scale handle open; blood pump continues, solution pumps stopReplacement 2 scale position sensor indicates openwarning
T1084PBP scale not openedScale open switch not detected when bag changedwarning
T1086Dialysate scale not openedScale open switch not detected when bag changedwarning
T1087Replacement scale not openedScale open switch not detected when bag changedwarning
T1112PBP line attached to rep bag or PBP line not connectedSet line connected to wrong bag, incorrect tubing connection, bags touching/partially supported, or scale disturbanceinfo
T1113Dia attached to rep bag or dia line not connectedSet line connected to wrong bag, incorrect tubing connection, bags touching/partially supported, or scale disturbanceinfo
T1114Multiple line-to-bag mismatch conditionsSystem detects multiple incorrect line connections during priminginfo
T1114Rep line attached to dia/pbp bag or rep line not detectedSet line connected to wrong bag, incorrect tubing connection, bags touching/partially supported, or scale disturbanceinfo
T1119Anticoagulant checkpoint reminderPreset reminder interval to assess anticoagulation elapsedinfo
T1123Effluent scale weight unstableScale weight measurement is unstable after closingwarning
T1129Dialysate scale weight unstableScale weight measurement is unstable after closingwarning
T1130Replacement 2 scale weight unstableScale weight measurement is unstable after closingwarning
T1131Replacement scale weight unstableScale weight measurement is unstable after closingwarning
T1132PBP scale weight unstableScale weight measurement is unstable after closingwarning
T1133AE drain scale weight unstableScale weight measurement is unstable after closingwarning
T1137Main set loader failedSet did not load correctly into loader mechanismerror
T1138AE circuit loader failedAE circuit loader did not complete correctlyerror
T1144Pause time exceededMore than 60 minutes elapsed since prime completed without starting therapywarning
T1145Check access - operating point undetectableAccess pressure operating point not detectedwarning
T1158Flow problem - PBP flow lowSolution flow rate less than set rate for PBPwarning
T1159Flow problem - effluent flow lowSolution flow rate less than set rate for effluentwarning
T1162Return operating point lowReturn operating point above -20 mmHg but below disconnect limitwarning
T1164Return pressure extremely highReturn pressure exceeds positive thresholdcritical
T1167Return monitor line disconnected or damagedReturn monitor line not detected or fluid barrier test failscritical
T1168Return line disconnectionSame as T0525error
T1169Return line disconnectionSame as T0525error
T1175AE bags on incorrect scalesUnexpected weight detected on AE scales during priminginfo
T1182Return clamp not openedClamp does not open during clamp control activationcritical
T1188Flow problem - AE drain flow lowSolution flow rate less than set rate for AE drainwarning
T1189Flow problem - replacement flow lowSolution flow rate less than set rate for replacementwarning
T1190Flow problem - replacement 2 flow lowSolution flow rate less than set rate for replacement 2warning
T1191Flow problem - dialysate flow lowSolution flow rate less than set rate for dialysatewarning
T1192Flow problem - effluent flow low (second instance)Estimated effluent flow less than half expected valuewarning
T1193Flow problem - AE flow lowEstimated AE flow less than half expected valuewarning
T1194Flow problem - PBP flow low (second instance)Estimated PBP flow less than half expected valuewarning
T1195Flow problem - replacement flow low (second instance)Estimated replacement flow less than half expected valuewarning
T1196Flow problem - replacement 2 flow low (second instance)Estimated replacement 2 flow less than half expected valuewarning
T1197Flow problem - dialysate flow low (second instance)Estimated dialysate flow less than half expected valuewarning
T1198Replacement 2 scale not openedScale open switch not detected when bag changedwarning
T1199Battery not charging before fully chargedBattery overheated or excessive charging timewarning
T1201Replacement solution bag not mixed; double-compartment seal not broken; blood pump continues, solution pumps stopReplacement bag compartments still sealed when flow expectederror
T1202Replacement 2 bag not mixed; double-compartment seal not broken; blood pump continues, solution pumps stopReplacement 2 bag compartments still sealederror
T1203Dialysate bag not mixed; double-compartment seal not broken; blood pump continues, solution pumps stopDialysate bag compartments still sealed when flow expectederror
T1205Blood leak detector self-test failureBLD periodic self-test failed; no expected output voltage changewarning
T1206Syringe Rx emptySyringe plunger position at emptyinfo
T1209Calcium line not detectedCalcium line disconnected or syringe installation errorwarning
T1210BLD sensor reading highBlood leak detector sensor exceeds acceptable rangewarning
T1226Effluent pump failureEffluent line kinked or clampederror
T1237Access extremely positiveAccess pressure exceeds threshold: 500 mmHg (SW 2.1) or 450 mmHg (SW 2.2)error
T1238Access extremely negativeAccess pressure drops below threshold; patient movement or catheter blockageerror
T1244Check calcium syringe lineIncreased syringe force detected during citrate/calcium anticoagulationerror
T1262CRRT max set life reachedSet in use longer than intended lifeinfo
T1267Max set life reachedSet life usage exceededinfo
T1268TPE max set life reachedTPE set life usage exceededinfo
T1275Patient high voltage discharger switch openPatient connected to mains AC power or external defibrillator usedcritical
T1277Return barrier may be wetReturn chamber monitor line wet or fluid barrier compromisedwarning
T1279Chamber level lowFluid level low in deaeration chamberinfo
T1281Scale openScale is openinfo
T1281Auto-Effluent (AE) effluent scale handle open; blood pump continues, solution pumps stopAE effluent scale position sensor indicates openwarning
T1291Side effluent bag incorrectEffluent bag hanging on incorrect scaleinfo
T1292Front effluent bag incorrectEffluent bag hanging on incorrect scaleinfo
T1294Syringe force overloadSyringe force higher than expected; clamped/kinked line, improper installation, or wrong syringe branderror
T1298Syringe not detectedSyringe missing or improperly installed; plunger not lockedwarning
T1305Prime solution emptyPriming bag is emptyinfo
T1306Calcium syringe not detectedCalcium syringe missing or improperly installedwarning
T1308PBP line attached to replacement bagSet line connected to wrong baginfo
T1309Dialysate line attached to PBPIncorrect tubing line connectioninfo
T1310Replacement line attached to dialysateSet line connected to wrong baginfo
T1311Scale calibration temperature error (medium priority); system continues to runAmbient temperature differs from scale calibration temperaturewarning
T1313BLD normalize failedBLD emitter current outside acceptable rangeerror
T1318Scale weight problem - PBPNew patient selected with weight > 30 g on scale or scale not closedinfo
T1319Scale weight problem - dialysateNew patient selected with weight > 30 g on scale or scale not closedinfo
T1320Scale weight problem - replacementNew patient selected with weight > 30 g on scale or scale not closedinfo
T1321Scale weight problem - effluentNew patient selected with weight > 30 g on scale or scale not closedinfo
T1322Scale weight problem - AE drainNew patient selected with weight > 30 g on scale or scale not closedinfo
T1333Access pressure detectedNew patient selected with pressure > 15 mmHg on access lineinfo
T1334Filter pressure detectedNew patient selected with pressure > 15 mmHg on filter lineinfo
T1335Effluent pressure detectedNew patient selected with pressure > 15 mmHg on effluent lineinfo
T1337Return pressure detectedNew patient selected with pressure > 15 mmHg on return lineinfo
T1347Dialysate scale weight errorDialysate bag weight does not change as expected during primeerror
T1360Schedule preventive maintenanceSystem calibration is dueinfo
T1361Preventive maintenance past dueSystem maintenance is overduewarning
T1552Flow problem - AE fill flow lowEstimated AE fill flow less than half expected valuewarning
T1553Flow problemFlow measurement outside acceptable rangewarning
T1553Flow problem - AE drain flow low (second instance)Estimated AE drain flow less than half expected valuewarning
T1554Flow problem - AE drain fill flow lowEstimated AE drain fill flow less than half expected valuewarning
T1555Flow problemFlow measurement outside acceptable rangewarning
T1570Check syringe lineHigh force required to move syringeinfo
T1571Check calcium syringe lineHigh force required to move calcium syringeinfo
T1591Chamber level highHigh fluid level in deaeration chamberinfo
T1594Effluent bag not filling during primeEffluent bag weight change less than expected during primeinfo
T1597Access pod not attachedAccess pod not detected at startup or during operationwarning
T1598Effluent pod not attachedEffluent pod not detectedwarning
T1599Filter pod not attachedFilter pod not detectedwarning
T1603Replacement pinch valve failureLower pinch valve does not operate correctly during primewarning
T1604Dialysate pinch valve failureUpper pinch valve does not operate correctly during primewarning
T1605AE bag fill pinch valve failureLeft AE pinch valve does not operate correctly during primewarning
T1606AE bag drain pinch valve failureRight AE pinch valve does not operate correctly during primewarning
T1607Rep Line Attached to PBP BagRep line detected attached to PBP instead of correct baginfo
T1608Rep Line Not DetectedSystem fails to detect replacement lineinfo
T1609Effluent Bag FullEffluent volume exceeds remaining capacity of effluent bag during primeinfo
T1610Rep scale weight errorReplacement bag weight does not change as expected during primeerror
T1611PBP scale weight errorPBP bag weight does not change as expected during primeerror
T1612No Line in BLDNo effluent line detected in BLDerror
T1614Return Line ClampedReturn line is clamped or kinked preventing blood circulationerror
T1615Access Line ClampedAccess line is clamped or kinked preventing blood circulationerror
T1616Liquid Level Sensor FailLiquid level sensor in deaeration chamber not sensing the chamberwarning
T1625Clamped Lines Test FailedLines not clamped when set unloading is requestederror
T1629Patient Lines Test in ProgressLines not clamped when set unloading is requestederror
T1630Return Barrier May Be WetReturn barrier detected as wetwarning
T1631Pod Repositioning InterruptedPod repositioning interrupted, check for clamped effluent linewarning
T1632Pod Repositioning InterruptedPod repositioning interrupted due to clamped access lineserror
T1633Pod Repositioning InterruptedPod repositioning interrupted due to clamped access and return lineserror
T1649PBP Bag OverweightMeasured bag weight at maximumwarning
T1650Replacement Bag OverweightMeasured replacement bag weight at maximumwarning
T1651Dialysate Bag OverweightMeasured dialysate bag weight at maximumwarning
T1652Replacement 2 Bag OverweightMeasured replacement 2 bag weight at maximumwarning
T1654ABD Fluid DetectedABD detects fluid during setup for new patientwarning
T1656Return Extremely NegativeReturn pressure out of range or low blood flow detectederror
T1658TPE Prime Solution EmptyPriming bag is emptywarning
T1659Return Clamp Not ClosedReturn clamp fails to close or debris blocks clamperror
T1660Prescription Changes TimeoutChanges to prescription entered but not accepted or cancelled within 5 minutesinfo
T1701Calibrate SyringeSyringe pump calibration requiredinfo
T1703Syringe Arm InterruptedSyringe arm obstructed during new patient test or syringe installed before testinfo
T1704Syringe Force StickySyringe arm/front panel is dirty or obstruction presentinfo
T1705Effluent Bag FullEffluent bag is fullwarning
T1711Treatment StoppedNo fluid transfer over 10 minutes; Stop button pressed; Unresolved alarm; Open scale handlewarning
T1712Return Line in ClampNew patient selected and tubing line installed in component; Tubing remains in component from previous treatmentinfo
T1713Bag Not fillingEffluent bag not filling during primeinfo
T1714Bag Not fillingEffluent bag not filling during primeinfo
T1716Effluent Drain Weight IncreaseUnexpected weight increase detected on the scalewarning
T1717Rep Weight IncreaseUnexpected weight increase detected on the scalewarning
T1718Rep2 Weight IncreaseUnexpected weight increase detected on the scalewarning
T1719Dia Weight IncreaseUnexpected weight increase detected on the scalewarning
T1720PBP Weight IncreaseUnexpected weight increase detected on the scalewarning
T1721Effluent Bag Weight ChangeUnexpected weight increase detected on the scalewarning
T1722Defaults Not SetInstallation is incomplete; A default setting is missinginfo
T1723Line in ComponentNew patient selected and tubing line installed in component; Tubing remains from previous treatmentinfo
T1724Line in ComponentNew patient selected and tubing line installed in component; Tubing remains from previous treatmentinfo
T1725Line in ComponentNew patient selected and tubing line installed in component; Tubing remains from previous treatmentinfo
T1726Line in ComponentNew patient selected and tubing line installed in component; Tubing remains from previous treatmentinfo
T1772Rep2 Line ClampedRep2 set line kinked or clampedinfo
T1773PBP Line Attached to Rep2PBP set line connected to wrong baginfo
T1774Rep2 Line Attached to PBPRep2 set line connected to wrong baginfo
T1775Rep2 Attached to Rep BagSystem detects weight change on incorrect scaleinfo
T1776Rep2 Line Not ConnectedSystem detects weight change on incorrect scaleinfo
T1777Rep Line Attached to Rep2System detects weight change on incorrect scaleinfo
T1778Rep2 scale weight errorRep2 bag weight does not change as expected during primeerror
T1783Wrong Set DetectedSet recognition test during priming detects incorrect setwarning
T1816Return Barrier May Be WetFluid barrier detection during operationwarning
T1833Battery Not PresentSystem temperature high or battery fuse blownerror
T2071Connectivity TestTest alarm for remote alarm systeminfo
T2119AE max set life reachedTherapy set life exceededinfo
T2124Unsuitable Calcium SolutionCalcium solution concentration out of range for patient weightinfo
T2125Bag on Wrong ScaleUnexpected weight on AE scaleinfo
T2131Line MisconnectedLine not connected correctly during primeinfo
T2132Line MisconnectedLine not connected correctly during primeinfo
T2160Flow ProblemFlow obstruction detectedwarning
T2161Flow ProblemFlow obstruction detectedwarning
T2202Flow ProblemSolution flow rate less than half expected; Detection delayed up to 40 secondswarning
T2217Effluent Bag Incorrect5-L effluent bag in use when 9-L bag size selectedwarning
T2224Bag Not FillingReturn line disconnected or obstructedwarning
T2228Anticoagulation SuspendedAnticoagulation not performed for over 6 minuteswarning
T2238Blood Flow Rate Too LowBlood flow rate below thresholdwarning
T2240Return Low Operating PointReturn operating point becomes lowwarning
T2243Auto-Effluent Bags Nearly FullEffluent bag filled during Prime with no remaining capacitywarning
T2244Effluent Bag FullEffluent bag weight exceeds maximum or bag is fullwarning
T2254TherMax Sustained Communication LostLoss of communication between TherMax and PrisMax for more than 20 minuteserror
T2255PrisMax - TherMax Communication LostDisconnected cable or loss of communicationwarning
T2259Call ServiceTherMax not properly installederror
T2260PBP Excessive Weight ErrorBad bag connection or line obstructionerror
T2261Priming bag is emptyPriming bag emptywarning
T2262Priming bag is emptyPriming bag emptywarning
T2263Effluent Bag FullEffluent bag fullwarning
T2274TherMax In Transport PositionWarmer arm in transportation positionwarning
T2275TherMax Cover OpenTherMax open in cleaning position or latches not fully closedwarning
T2280Return Line Disconnected in PrimeReturn line disconnected during primingwarning
T2281TherMax Bag Not Connected to SetWarmer disposable not detected during primeerror
T2282TherMax Outlet Temperature Too HighTemperature exceeds thresholderror
T2283Blood Flow Rate Too Low For TherMaxBlood flow rate below threshold for TherMax operationwarning
T2284TherMax Disposable Not InsertedWarmer disposable not detected during therapyerror
T2285TherMax Disposable LeakLeak from blood warmer disposablecritical
T2286Replacement Excessive Weight ErrorBad bag connection or line obstructionerror
T2287Effluent excessive weight errorDialysate effluent weight exceeds expected limitswarning
T2288TherMax power switch offTherMax blood warmer power switch turned offwarning
T2289Blood flow rate too low for TherMax heatingReturn pressure above 20 mmHg thresholdwarning
T2290Return blood temperature lowPlate temperature at maximum limitswarning
T2291Return blood temperature low - incompatible prescriptionPrescription parameters incompatible with heating capabilitywarning
T2292TherMax malfunctionHeating system operational errorerror
T2293TherMax leak detector errorLeak detector failure during operationerror
T2295TherMax malfunction with codeMalfunction code sent from TherMax to PrisMax controllererror
T2296TherMax disposable not lockedTherMax disposable not properly securederror
T2297TherMax detecting high voltageAbnormal voltage detected in TherMax circuiterror
T2298TherMax malfunctionUnspecified TherMax system malfunctioncritical
T2300TherMax bag not inflatedBag inflation pressure lost during operationerror
T2302TherMax not levelTherMax arm position incorrectwarning
T2303TherMax fluid presentFluid detected in TherMax device interiorerror
T2304TherMax not levelTherMax insufficient level for proper operationswarning
T2307TherMax cover openTherMax cover not fully closed or in cleaning positionerror
T2308TMP arterial pressure risingArterial pressure elevation during treatmentwarning
T2309Air detected in primeAir bubbles present during priming phasewarning
T2310Air detected flushAir bubbles present during flush cyclewarning
T2314Ambient temperature sensor failureAmbient temperature sensor malfunctionerror
T2315Foam detected in liquid level sensor chamberFoam present in deaeration chamberwarning
T2322Liquid level sensor self-test failedLLS self-test failure during system diagnosticserror
T2325Target plasma exchange treatment completedTarget exchange volume achievedinfo
T2327Dialysate pump set load failureMotor RPM outside command limits for 3+ seconds during set loadinginfo
T2328Replacement pump set load failureMotor RPM/position outside limits or fault bits raised during loadinginfo
T2329Pre-blood pump set load failurePBP motor RPM/position outside limits or fault during set loadinginfo
T2330Blood Pump Set Load FailReplacement motor RPM or position outside command limits for 3.0 seconds or Speed Error or Over Torque Fault bits raised during set loading/unloadinginfo
T2331Auto-Effluent Pump Set Load FailReplacement motor RPM or position outside command limits for 3.0 seconds or Speed Error or Over Torque Fault bits raised during set loading/unloadinginfo
T2332Effluent pump set load failureMotor RPM outside limits for 3+ seconds during set loadinginfo
T2333Turn Off Sweep GasTransitioning from therapy state to recirculation, return, or end mode when ECCO2R is usedinfo
T2334Turn Off External PumpTransitioning from therapy state to recirculation, return, or end mode when external pump is usedinfo
T2335Turn On External PumpTreatment starts when Citrate Bag is selected as anticoagulation typeinfo
T2338High Buffer LoadNormalized net buffer load exceeds 0.3 mmol/h/kgwarning
T2339ECCO2R Checkpoint ReminderPreset reminder interval to assess ECCO2R therapy elapsesinfo

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.