Vantive PrisMax: troubleshooting and error codes
The ServiceForge knowledge base holds 214 documented symptoms for the Vantive PrisMax, with 508 ranked causes, 221 diagnostic checks with test points and expected values, and 623 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
Calibration: Power Board SST
Self-test verifies power board specifications for power supplies, PSC processor communications, actuators, thermal sensor, battery, control panel, speaker, display and related functions
Ranked causes
- 1. Power supply not meeting specification (unknown)
- 2. PSC communications, thermal sensor or fan not functioning (unknown)
- 3. FPGA control function not working (unknown)
- 4. Actuator control or power disable failure (unknown)
- 5. Power control panel malfunction (unknown)
- 6. Backup speaker not functioning (unknown)
- 7. Power cycling or alert indicators not working (unknown)
- 8. Battery backup system failure (unknown)
- 9. Backup speaker capacitor, speaker duration or real-time clock battery fault (unknown)
Verify power supply output within specification
- Test point
- Power board test page 1
- Expected
- Within expected ranges displayed in SST data window
8 more checks with pass and fail actions, 9 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Artifacts appearing on ECG display or printout patient safety
Unexpected signal traces or noise visible on electrocardiogram display or printout that do not represent normal patient signals.
Ranked causes
- 1. Discharger ring not installed in discharger clip (common)
- 2. ECG monitor, patient electrode, or patient lead issue (common)
- 3. Discharger clip failure (occasional)
- 4. Loose or failed cable connection (common)
- 5. Safety board failure (occasional)
- 6. Discharge board failure (occasional)
Perform discharger SST to verify correct operation
- Test point
- Discharger SST system test
- Expected
- SST passes or fails result
- Tools
- System self-test (SST) function
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
BLD normalize failed patient safety
BLD emitter current outside acceptable range; alarm detection delayed up to 40 seconds
Ranked causes
- 1. Transmission below expected values (common)
- 2. Effluent line incorrectly installed (common)
- 3. Air bubbles in effluent line (common)
- 4. Dirty effluent line (common)
- 5. Dirty BLD mirrors (common)
- 6. Effluent line clamped (occasional)
Slide tubing back and forth in BLD
- Test point
- BLD tubing
- Expected
- Transmission returns to expected values
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood leak detected patient safety
Alarm T0830 triggered; blood detected in effluent line, indicating possible ruptured filter membrane. Blood pump continues, solution pumps stop. Alarm detection delayed up to 40 seconds.
Ranked causes
- 1. Leak in filter membrane (common)
- 2. Tubing incorrectly installed in blood leak detector (occasional)
- 3. Cloudy tubing or debris in tubing path (occasional)
- 4. Air in effluent line (occasional)
- 5. Wrong tubing section installed in BLD (rare)
- 6. Dirty BLD optics (occasional)
Perform Blood Leak Detector SST
- Test point
- BLD optical detection function
- Expected
- Detector functioning normally
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood visible in effluent line or bag patient safety
Fluid in effluent line or bag is discolored, tinged pink or red, indicating possible blood leak or detection issue.
Ranked causes
- 1. Blood leak is below detection threshold (common)
- 2. Kink or occlusion in disposable set tubing (common)
- 3. Discoloration due to patient's disease process (occasional)
- 4. Loose or failed cable connection (occasional)
- 5. BLD sensor failure (occasional)
- 6. Safety board failure (occasional)
Perform BLD SST to verify blood leak detection sensor operation
- Test point
- BLD SST system test
- Expected
- SST passes or fails
- Tools
- System self-test (SST) function
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Flow problem - AE drain caution
Alarm T1188 indicates solution flow rate less than set rate for AE drain; blood pump continues, solution pumps stop
Ranked causes
- 1. Kinked or clamped lines (common)
- 2. Disconnected or leaking connections (common)
- 3. Line connected to incorrect bag (occasional)
- 4. Line touching another object (occasional)
- 5. Leaking bag (occasional)
- 6. Bag hanging on incorrect scale (occasional)
Flow problem - AE drain fill caution
Alarm T1554 indicates solution flow rate less than expected for AE drain fill; blood pump continues, solution pumps stop
Ranked causes
- 1. Kinked or clamped lines (common)
- 2. Disconnected or leaking connections (common)
- 3. Line connected to incorrect bag (occasional)
- 4. Line touching another object (occasional)
- 5. Leaking bag (occasional)
- 6. Bag hanging on incorrect scale (occasional)
Flow problem - AE fill caution
Alarm T1552 indicates solution flow rate less than expected for AE fill; blood pump continues, solution pumps stop
Ranked causes
- 1. Kinked or clamped lines (common)
- 2. Disconnected or leaking connections (common)
- 3. Line connected to incorrect bag (occasional)
- 4. Line touching another object (occasional)
- 5. Leaking bag (occasional)
- 6. Bag hanging on incorrect scale (occasional)
Flow problem - dialysate caution
Alarm T1191 indicates solution flow rate less than set rate for dialysate; blood pump continues, solution pumps stop
Ranked causes
- 1. Kinked or clamped lines (common)
- 2. Disconnected or leaking connections (common)
- 3. Line connected to incorrect bag (occasional)
- 4. Line touching another object (occasional)
- 5. Leaking bag (occasional)
- 6. Bag hanging on incorrect scale (occasional)
Flow problem - effluent caution
Alarm T1159 indicates solution flow rate less than set rate for effluent; blood pump continues, solution pumps stop
Ranked causes
- 1. Kinked or clamped lines (common)
- 2. Disconnected or leaking connections (common)
- 3. Line connected to incorrect bag (occasional)
- 4. Line touching another object (occasional)
- 5. Leaking bag (occasional)
- 6. Bag hanging on incorrect scale (occasional)
Press Continue button and verify flow
- Test point
- Effluent flow rate
- Expected
- Flow rate equal to set rate
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Flow problem - PBP caution
Alarm T1158 indicates solution flow rate less than set rate for PBP; blood pump continues, solution pumps stop
Ranked causes
- 1. Kinked or clamped lines (common)
- 2. Disconnected or leaking connections (common)
- 3. Line connected to incorrect bag (occasional)
- 4. Line touching another object (occasional)
- 5. Leaking bag (occasional)
- 6. Bag hanging on incorrect scale (occasional)
Press Continue button and monitor flow
- Test point
- PBP flow rate measurement
- Expected
- Flow rate equal to set rate within tolerance
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Flow problem - replacement caution
Alarm T1189 indicates solution flow rate less than set rate for replacement; blood pump continues, solution pumps stop
Ranked causes
- 1. Kinked or clamped lines (common)
- 2. Disconnected or leaking connections (common)
- 3. Line connected to incorrect bag (occasional)
- 4. Line touching another object (occasional)
- 5. Leaking bag (occasional)
- 6. Bag hanging on incorrect scale (occasional)
Flow problem - replacement 2 caution
Alarm T1190 indicates solution flow rate less than set rate for replacement 2; blood pump continues, solution pumps stop
Ranked causes
- 1. Kinked or clamped lines (common)
- 2. Disconnected or leaking connections (common)
- 3. Line connected to incorrect bag (occasional)
- 4. Line touching another object (occasional)
- 5. Leaking bag (occasional)
- 6. Bag hanging on incorrect scale (occasional)
Flow problem with solution line caution
Alarms T0823, T0824, T0935, T1069, T1070 triggered; solution bag weight varies from expected. Blood pump continues, solution pumps stop. Alarm detection delayed up to 40 seconds.
Ranked causes
- 1. Kinked or clamped lines (common)
- 2. Disconnected or leaking connections (common)
- 3. Line connected to incorrect bag (occasional)
- 4. Line touching another object (occasional)
- 5. Leaking bag (occasional)
- 6. Bag hanging on wrong scale (occasional)
Perform Scales SST
- Test point
- Solution line and bag weight measurement
- Expected
- Accurate weight readings
1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Loader does not operate correctly
Loader assembly fails to function properly or has operational issues
Ranked causes
- 1. Tubing set is deformed (common)
- 2. Loader assembly obstructed (common)
- 3. Loader out of calibration (occasional)
- 4. Loose or failed cable connection (occasional)
- 5. Loader assembly failure (rare)
- 6. Driver board failure (rare)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
No line detected in blood leak detector patient safety
Alarm T1042 indicates blood effluent line not detected in BLD
Ranked causes
- 1. BLD effluent line not detected (common)
- 2. Tubing incorrectly installed in BLD (common)
- 3. Tubing is cloudy or debris in tubing path (occasional)
- 4. Air in the effluent line (occasional)
- 5. Wrong section of tubing installed in BLD (occasional)
- 6. Dirty BLD optics (occasional)
Check BLD transmissivity reading
- Test point
- BLD detection signal display
- Expected
- 85 to 125%
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unexpected loss of AC power during operation high voltage
Mains power is unexpectedly lost while system is operating
Ranked causes
- 1. Electrical receptacle issue (common)
- 2. External power cable failure (occasional)
- 3. Power entry module failure (occasional)
- 4. Loose or failed cable connection (occasional)
- 5. Power supply failure (occasional)
- 6. Power board failure (rare)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
AC power connected but control unit does not start high voltage
Control unit fails to start when AC power is connected
Ranked causes
- 1. Battery failure (common)
- 2. Power supply failure (common)
- 3. Power board failure (occasional)
- 4. Main board or software failure (occasional)
- 5. Display failure (rare)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
BLD sensor reading high patient safety
Alarm T1210 indicates blood leak detector sensor reading abnormally high
Ranked causes
- 1. Tubing incorrectly installed in BLD (common)
- 2. Tubing is cloudy or debris in the tubing path (occasional)
- 3. Air in the effluent line (occasional)
- 4. Wrong section of tubing installed in BLD (occasional)
- 5. Dirty BLD optics (occasional)
Cannot monitor return pressure patient safety
Pumps continue to run, 30-second countdown starts
Ranked causes
- 1. Disconnected patient catheter (occasional)
- 2. Disconnected return line (occasional)
- 3. Blood flow path obstruction before deaeration chamber (rare)
- 4. Disconnected chamber monitor line (occasional)
- 5. Clamped fluid line (occasional)
Verify connection of catheter, return line, and monitor line
- Test point
- Patient catheter, return line, chamber monitor line connectors
- Expected
- All properly connected
Display is blank or white when control unit powered on caution
Display shows blank or white screen despite control unit having power. No display output visible.
Ranked causes
- 1. Power loss or momentary power event (common)
- 2. Loose or failed display power cable (common)
- 3. Loose or failed LVDS cable (common)
- 4. Display assembly failure (occasional)
- 5. Main board failure (occasional)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Membrane pressure rising patient safety
Alarm T0786 triggered; membrane pressure gradually increasing. Pumps continue to run.
Ranked causes
- 1. Clamped or kinked line (common)
- 2. Inadequate anticoagulation (occasional)
- 3. Air leak at filter or return pressure sensor (occasional)
- 4. High Rep, PBP, or PFR flow rate (common)
- 5. Blood flow rate (BFR) too low (common)
Perform Syringe Pump SST
- Test point
- Syringe pump function
- Expected
- Normal operation
1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Scale handle open caution
Alarms T0811, T0812, T0813, T0934, T0947, T1081, T1281 triggered; scale position sensor indicates handle open or blocked. Blood pump continues, solution pumps stop.
Ranked causes
- 1. Scale handle not closed (common)
- 2. Object blocking scale (occasional)
- 3. Bag improperly hung (occasional)
- 4. Carrying bar not centered (occasional)
- 5. Scale handle position sensor failure (rare)
Perform Scales SST
- Test point
- Scale handle position sensor
- Expected
- Sensor detects handle position accurately
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Scale LEDs do not light or operate correctly
Scale LEDs fail to illuminate or operate during normal operation
Ranked causes
- 1. LED cables not connected to correct LED assemblies (common)
- 2. Loose or failed cable connection (common)
- 3. LED assembly failure (occasional)
- 4. Safety board failure (rare)
- 5. Driver board failure (rare)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Scale weight problem
Unexpected weight detected on scale during new patient selection or scale not closed
Ranked causes
- 1. Fluid bags from previous treatment remain on scale (common)
- 2. Scale not closed (common)
- 3. Bag handle missing (occasional)
- 4. Accidental new patient selection (occasional)
- 5. Foreign object on scale (occasional)
Inspect scale for bags and foreign objects
- Test point
- Scale surface
- Expected
- Scale empty or only appropriate items present
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Serial port not communicating
Serial port communication failure. No communication on remote alarm or other serial connections.
Ranked causes
- 1. Incorrect serial port settings (common)
- 2. Remote alarm serial port jumpers incorrectly configured (common)
- 3. Loose or failed cable connections (common)
- 4. Isolation board failure (occasional)
- 5. Main board failure (occasional)
Perform isolation board SST to verify serial port functionality
- Test point
- Isolation board SST system test
- Expected
- SST passes or fails
- Tools
- System self-test (SST) function
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Set disconnection patient safety
All pumps stop, return line clamp closes, blood does not circulate
Ranked causes
- 1. Disconnection anywhere in the set (common)
- 2. Line between blood pump and filter pod obstructed (occasional)
- 3. Blood flow rate too low (occasional)
- 4. Filter pressure sensor failed (rare)
- 5. Return pressure disconnection and return pressure alarm failure (rare)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Alarm condition occurring during operation patient safety
System detects abnormal condition and displays alarm with onscreen instructions
Ranked causes
- 1. High-priority patient hazard requiring immediate intervention (common)
- 2. Medium-priority patient hazard not requiring immediate response (occasional)
- 3. Low-priority non-hazardous condition (occasional)
- 4. System malfunction preventing patient safety monitoring (rare)
Monitor alarm status light and audio indicator
- Test point
- Control unit status light and speaker
- Expected
- Flashing red light and high-priority audio alarm for high-priority alarms
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Barcode reader not functioning
Barcode reader fails to read or recognize barcodes. Reader may be unresponsive or producing errors.
Ranked causes
- 1. Barcode reader incorrectly configured (common)
- 2. Loose or failed cable connection (common)
- 3. Barcode reader failure (occasional)
- 4. Main board failure (rare)
Perform barcode reader SST to verify correct operation
- Test point
- Barcode reader SST system test
- Expected
- SST passes or fails
- Tools
- System self-test (SST) function
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calcium line not detected patient safety
System fails to detect calcium line during citrate/calcium anticoagulation
Ranked causes
- 1. Calcium line disconnection (common)
- 2. Syringe improperly installed (common)
- 3. Plunger not locked (common)
- 4. Wrong syringe brand (occasional)
Verify syringe is correctly installed with plunger locked
- Test point
- Syringe installation
- Expected
- Syringe correctly installed with plunger locked
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calcium syringe not connected patient safety
Low force required to move syringe, all pumps stop
Ranked causes
- 1. Low force required to move syringe (unknown)
- 2. Disconnected calcium line (common)
- 3. Incorrect syringe installation (common)
- 4. Syringe clip is not closed on plunger (occasional)
Calibration: Safety Board SST patient safety
Self-test verifies safety board specifications including functional communication between safety, main and power board processors and safety-related components
Ranked causes
- 1. Safety board processor communication failure (unknown)
- 2. Communication redundancy to CP, ABD, syringe or BLD failure (unknown)
- 3. Pressure sensor analog circuit failure (unknown)
- 4. BLD, LLD, ABD or LLS circuit malfunction (unknown)
Verify safety board processor and CP communication
- Test point
- Safety board with syringe/scales/CP
- Expected
- All communication tests pass; expected ranges shown in SST data window
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Check access patient safety
Alarm T1145 indicates access pressure operating point is undetectable; pumps continue to run
Ranked causes
- 1. Patient is moving, coughing, or being suctioned (occasional)
- 2. Blocked or clotted catheter (occasional)
- 3. Clamped or kinked access line (occasional)
- 4. BFR too low (occasional)
Perform Pressure Sensors SST
- Test point
- Access pressure sensor
- Expected
- Operating point detectable at expected range
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Check calcium syringe line patient safety
High force required to move calcium syringe; syringe stops
Ranked causes
- 1. Clamped or kinked syringe line (common)
- 2. Obstructed syringe arm (occasional)
- 3. Wrong syringe brand (occasional)
- 4. Calcium line vascular access clotting (rare)
Verify syringe line unclamped
- Test point
- Syringe line
- Expected
- Line unclamped and unkinked
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Display is locked or frozen caution
Display does not change or respond to user input. Screen appears to be stuck or frozen showing one image.
Ranked causes
- 1. Software lockup (common)
- 2. Software corruption (occasional)
- 3. Main board failure (occasional)
- 4. Touchscreen failure (occasional)
Verify control unit responds to alarm condition
- Test point
- Alarm response test (e.g., open scale)
- Expected
- Display responds to alarm event
- Tools
- Manual alarm trigger
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Ethernet port not communicating
Ethernet communication failure. Only applicable if DCM/TVC is installed. No Ethernet communication from Isolation board.
Ranked causes
- 1. External network is not active (common)
- 2. Incorrect network/TVC settings (common)
- 3. Loose or failed cable connections (common)
- 4. Isolation board failure (occasional)
Perform isolation board SST to verify Ethernet functionality
- Test point
- Isolation board SST system test
- Expected
- SST passes or fails
- Tools
- System self-test (SST) function
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Membrane pressure excessive patient safety
Alarm T0938 indicates excessive pressure in membrane system
Ranked causes
- 1. Clamped or kinked line (common)
- 2. Inadequate anticoagulation (occasional)
- 3. Air leak at filter or return pressure sensor (occasional)
- 4. High BFR, Rep, PBP, or PFR flow rate (common)
Inspect lines for kinks or clamps
- Test point
- Membrane circuit lines
- Expected
- Lines straight and unclamped
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Return extremely positive patient safety
Alarm T1164 indicates high return pressure; all pumps stop and blood does not circulate
Ranked causes
- 1. Patient is moving, coughing, or being suctioned (occasional)
- 2. Blocked or clotted catheter (occasional)
- 3. Clamped or kinked return line (occasional)
- 4. BFR too high (occasional)
Perform Pressure Sensors SST
- Test point
- Return pressure sensor
- Expected
- Pressure within normal limits
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Return line disconnection patient safety
Return line clamp closes, blood does not circulate through flow path, all pumps stop
Ranked causes
- 1. Patient moved or catheter dislodged (occasional)
- 2. Disconnected return line (common)
- 3. Disconnected chamber monitor line (occasional)
- 4. Clamped fluid line (occasional)
Verify return line connection
- Test point
- Return line connector
- Expected
- Properly connected
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Return low operating point patient safety
Alarm T1162 indicates return operating point established above -20 mmHg but below current disconnect limit; pumps continue to run with 30-second countdown
Ranked causes
- 1. Disconnected patient catheter (occasional)
- 2. Disconnected return line (occasional)
- 3. Disconnected chamber monitor line (occasional)
- 4. Clamped fluid line (occasional)
Perform Pressure Sensors SST
- Test point
- Return pressure operating point
- Expected
- Operating point within acceptable range or above disconnect limit
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Return pressure extremely positive patient safety
All pumps stop, return line clamp closes, blood does not circulate
Ranked causes
- 1. Patient moving, coughing, or being suctioned (common)
- 2. Blocked or clotted catheter (occasional)
- 3. Clamped or kinked return line (common)
- 4. Blood flow rate too high (occasional)
Open return clamp to relieve pressure
- Test point
- Return line clamp
- Expected
- Clamp opens
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Set line attached to wrong bag patient safety
Information, alarm occurs if system detects weight change on incorrect scale
Ranked causes
- 1. Set line connected to wrong bag (occasional)
- 2. Incorrect tubing line connection (occasional)
- 3. Bags touching or partially supported (occasional)
- 4. Scale disturbance (rare)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Status light does not operate correctly
Status light on top of display module does not light or operate correctly
Ranked causes
- 1. Incorrect LED configuration (common)
- 2. Loose or failed cable connection (common)
- 3. Display failure (occasional)
- 4. Main board failure (rare)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Syringe not detected patient safety
System fails to detect syringe; syringe pump stops
Ranked causes
- 1. Syringe missing (common)
- 2. Syringe improperly installed (common)
- 3. Plunger not locked (common)
- 4. Syringe force sensor indicates low force (occasional)
Verify syringe correctly installed with plunger locked
- Test point
- Syringe installation
- Expected
- Syringe correctly installed with plunger locked
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Transmembrane pressure (TMP) excessive patient safety
Alarm T0783 triggered; high TMP detected. All pumps stop and blood does not circulate.
Ranked causes
- 1. High Rep, PBP, or PFR flow rate (common)
- 2. Low blood flow rate (BFR) setting (common)
- 3. Inadequate anticoagulation (occasional)
- 4. Wrong filter or effluent pressure measurement (rare)
Perform Pressure Sensors SST
- Test point
- TMP sensor
- Expected
- Within normal limits
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
USB port not communicating
USB port communication failure. Device or connection not recognized by system.
Ranked causes
- 1. Defective USB device (common)
- 2. Loose or failed cable connections (common)
- 3. Isolation board failure (occasional)
- 4. Main board failure (occasional)
Perform isolation board SST to verify USB port functionality
- Test point
- Isolation board SST system test
- Expected
- SST passes or fails
- Tools
- System self-test (SST) function
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Wrong set detected at pre-prime patient safety
Information, system performs set recognition test before priming
Ranked causes
- 1. Filter set does not match prescription (occasional)
- 2. Incorrect set loaded (occasional)
- 3. Clamped dialysate line (occasional)
- 4. Incorrect return pressure sensor connection (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Access extremely negative patient safety
Access pressure drops below normal threshold; all pumps stop and blood does not circulate
Ranked causes
- 1. Patient movement, coughing, or suctioning (common)
- 2. Blocked or clotted catheter (common)
- 3. Clamped or kinked return line (common)
Inspect return line for kinks or clamps
- Test point
- Return line
- Expected
- Return line unkinked and unclamped
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Access extremely positive patient safety
Access pressure exceeds threshold (500 mmHg SW 2.1 or 450 mmHg SW 2.2); all pumps stop
Ranked causes
- 1. Blood flow rate too low (common)
- 2. External device delivering blood at too high pressure (occasional)
- 3. Access line kinked or clamped (common)
Inspect access line for kinks or clamps
- Test point
- Access line
- Expected
- Access line unkinked and unclamped
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Access pod not attached
Pod not detected; pumps continue to run
Ranked causes
- 1. Debris in pod socket (common)
- 2. Pod incorrectly installed (common)
- 3. Damaged pod (occasional)
Inspect pod socket for debris
- Test point
- Pod socket
- Expected
- Socket clean
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Air detected in blood patient safety
Alarm T0792 triggered; air detected in return line. All pumps stop, return line clamp closes.
Ranked causes
- 1. Leaking or disconnected catheter (common)
- 2. Air entry from bag, blood warmer, syringe line, access line, or PBP line (common)
- 3. Set not fully primed (common)
Press Remove Air and follow onscreen instructions
- Test point
- Return line air clearance
- Expected
- Air removed from line
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood flow stopped patient safety
Blood pump stopped for more than 30 seconds and less than 15 minutes, or stop button pressed
Ranked causes
- 1. Blood pump stopped >30 seconds and <15 minutes (unknown)
- 2. Stop button pressed (common)
- 3. Unresolved alarm condition (occasional)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood leak detector normalization failure patient safety
Alarm T0853 triggered; BLD normalization failure during therapy. Blood pump continues, solution pumps stop. Alarm detection delayed up to 40 seconds.
Ranked causes
- 1. Tubing incorrectly installed in BLD (occasional)
- 2. Cloudy tubing or debris in tubing path (occasional)
- 3. Air in effluent line (occasional)
Slide tube inside BLD to increase detection signal
- Test point
- BLD signal strength (transmissivity)
- Expected
- Transmissivity > 85%
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood visible in solution line or bag patient safety
Some or all fluid in solution line or bag is discolored. Blood appears to be passing through pump rotor.
Ranked causes
- 1. Saline discoloration from blood return and recirculation (common)
- 2. Previously-used disposable set in reuse (common)
- 3. Pump rotor failure (occasional)
Perform motors SST to verify pump rotor operation
- Test point
- Motors SST system test
- Expected
- SST passes or fails
- Tools
- System self-test (SST) function
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Bolus interrupted patient safety
Complete bolus not delivered, syringe pump continues to run
Ranked causes
- 1. Clamped syringe line (occasional)
- 2. Empty syringe (occasional)
- 3. Alarm condition (occasional)
Verify line connected to syringe
- Test point
- Syringe line connection
- Expected
- Correctly connected
Button or LED on power control panel does not operate
Power control panel button or LED fails to respond or light up
Ranked causes
- 1. Power issue (common)
- 2. Loose or failed cable connection (common)
- 3. Power control panel failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calcium syringe not detected patient safety
System fails to detect calcium syringe; syringe pump stops
Ranked causes
- 1. Syringe missing (common)
- 2. Syringe improperly installed (common)
- 3. Plunger not locked (common)
Verify syringe correctly installed with plunger locked
- Test point
- Syringe installation
- Expected
- Syringe correctly installed with plunger locked
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Air Bubble Detector SST
Self-test verifies air bubble detector can detect 20 µL bubbles and confirms tubing presence detection and fluid detection capability
Ranked causes
- 1. ABD not detecting tubing presence or absence (unknown)
- 2. ABD not detecting fluid in tubing (unknown)
- 3. ABD not detecting 20 µL bubble injection (unknown)
Verify tubing absence detection
- Test point
- ABD tubing channel
- Expected
- ABD detects absence of tubing initially
3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Isolation Board SST
Self-test verifies isolation board I/O port function including serial null-modem connections, USB port presence/absence detection and remote alarm connector continuity
Ranked causes
- 1. Serial DB9 connector null-modem connection failure (unknown)
- 2. USB port not detecting test USB flash drive (unknown)
- 3. Remote alarm connector pin continuity failure (unknown)
Verify DB9 serial null-modem connections
- Test point
- 3 DB9 connectors on isolation board
- Expected
- Serial loopback successful on all 3 connectors; communication verified
- Tools
- SE6025 loopback cable, SE6046 serial loopback plug
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Liquid Level Sensor SST
Self-test verifies liquid level sensor correctly detects liquid level at upper and lower ranges and detects chamber presence; includes foam detector test
Ranked causes
- 1. LLS not detecting chamber presence or absence (unknown)
- 2. LLS not detecting liquid level at upper and lower ranges (unknown)
- 3. LLS foam detector not functioning (unknown)
Verify chamber absence detection
- Test point
- Deaeration chamber position
- Expected
- LLS detects absence of chamber initially
5 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
More symptoms
- Calibration: Return Clamp SST
- Change set required
- Check syringe line
- Deaeration chamber missing or incorrectly installed
- Effluent bag full
- Effluent bag not filling during prime
- Effluent pod not attached
- Fan noise is louder or changes frequency
- Fan sound is louder or changes frequency
- Filter pod not attached
- High filter pressure
- Incorrect line connected to wrong bag
- Main set loader failed
- No line detected in air bubble detector
- No line detected in discharger
- Remote alarm port not communicating
- Scale unstable - AE drain
- Scale unstable - dialysate
- Scale unstable - effluent
- Scale unstable - PBP
- Scale unstable - replacement
- Scale unstable - replacement 2
- Touchscreen is unresponsive
- Wrong set detected at priming
- AE bags on wrong scales
- Battery not charging
- Blood pump occlusion failure
- Calcium syringe empty
- Calibration: Driver Board SST
- Calibration: Motors SST
- Chamber level high
- Control unit shuts off unexpectedly during operation
- Dialysate scale not opened
- Dialysate scale weight error
- Display tilt/swivel stuck or loose
- Flow problem with effluent line
- Fluid leaks inside control unit
- Front effluent scale not opened
- Line attached to wrong replacement bag
- Membrane pressure rising (clotted/kinked)
- Patient high voltage discharger switch open
- Pause time exceeded
- PBP scale not opened
- Pump or pump rotor/roller makes unusual or loud noise
- Rep scale weight error
- Replacement 2 scale not opened
- Replacement container empty
- Replacement scale not opened
- Return line not in clamp
- Return sensor disconnected
- Scale Load Cell Mismatch alarm occurs
- Scale Load Mismatch alarm
- Solution bag empty
- Syringe clip or syringe arm is loose
- TherMax disposable installed error
- Wheelbase is unstable
- Abnormal performance in high RF environment
- AE max set life reached
- Alarm sound test failure
- Anticoagulant checkpoint reminder
- ARPS SST verification
- Audio SST verification
- Auto-effluent bags full
- Barcode Reader SST verification
- Battery depleted
- Battery low
- Battery temperature alarm T1055
- Battery temperature problem - too high
- Battery temperature problem - too low
- BLD normalization failed during prime (T1313)
- BLD normalization failure (T0853)
- Blood leak detected alarm (T0830)
- Blood leak detector requires renormalization
- Blood leak self-test failure (T1205)
- Calibration: Ambient Temperature Sensor SST
- Calibration: Battery Pack quiescent current programming
- Calibration: Liquid Leak Detector SST
- Calibration: Loader home positions
- Calibration: Main Board SST
- Calibration: PrisMax PM preventive maintenance
- Calibration: TherMax blood leak and bag detection sensors
- Chamber level low
- Confusing acronyms in prescription interface
- Control unit does not respond to normal actions
- Control unit reboots repeatedly or does not start
- CRRT gain/loss limit reached
- CRRT max set life reached
- Dia line attached to PBP
- Dialysate line clamped
- Dialysate Scale Load Cell Mismatch alarm (B1892/B2114)
- Dialysate Scale Load Cell Mismatch during setup
- Dialysate Scale Load Cell Mismatch during treatment
- Display shows streaks, missing information, or appears unstable
- Display SST verification
- Effluent pump failure
- Effluent Rear Scale Load Cell Mismatch alarm (B1882/B2111)
- Effluent Rear Scale Load Cell Mismatch during setup
- Effluent Rear Scale Load Cell Mismatch during treatment
- Effluent Scale Load Cell Mismatch alarm (B1871/B2112)
- Effluent Scale Load Cell Mismatch during setup
- Effluent Scale Load Cell Mismatch during treatment
- Fluid in drip tray
- Front effluent bag incorrect
- Incorrect prescription values displayed after filter change
- Install license or language files
- Loaders SST verification
- Loss of AC power
- Low calcium infusion
- Max set life reached
- PBP fluid limit reached
- PBP line attached to rep bag
- PBP line clamped
- PBP Scale Load Cell Mismatch alarm (B1887/B2113)
- PBP Scale Load Cell Mismatch during setup
- PBP Scale Load Cell Mismatch during treatment
- PBP scale weight error
- Peristaltic pump rotor or roller is loose
- Pinch Valves SST verification
- Pressure detected on new patient
- Pressure Sensors SST verification
- Preventive maintenance past due
- Prime solution empty
- Priming bag is empty
- Rep line attached to dia
- Rep2 scale weight error
- Replacement line clamped
- Replacement Scale Load Cell Mismatch alarm (B1897/B2115)
- Replacement Scale Load Cell Mismatch during setup
- Replacement Scale Load Cell Mismatch during treatment
- Return barrier may be wet
- Return clamp not closed
- Return clamp not opened
- Same alarm occurs repeatedly during treatment
- Scale calibration temperature error
- Scale disturbance
- Scales SST verification
- Schedule preventive maintenance
- Service mode password entry fails
- Side effluent bag incorrect
- Software update required
- Solution bag not mixed
- SST adjustment or repair
- Syringe pump out of order
- Syringe Rx empty
- System fails simulated patient treatment procedure
- T1055 Battery Temperature Problem alarm
- T1055 Battery Temperature Problem alarm occurs
- TherMax log download fails or incomplete
- Total loss of power
- TPE max set life reached
- Unexpected alarms or notices from RFID or magnetic field sources
- Update component firmware
- Update individual board software
- Wrong effluent bag size
154 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
2639 | Software version not available when hovering information icon in PrisMax Log Data files | Hovering over information icon on left session browser area in PrisMax log data | warning |
2640 | TIME column displays incorrect default date and time values instead of actual recorded values | Activating data filter in Log Analyzer tool for PrisMax Log Data | warning |
2641 | Power Search feature returns incorrect sessions across multiple session queries | Using Power Search feature to query across multiple sessions in Log Analyzer | error |
2642 | Zoom in/out feature in Graph area ineffective; zooming out does not show full session view | Using zoom in/zoom out feature in Graph area; refresh problem occurs | warning |
B0584 | Syringe pump position/encoder conflict | BIOT detects mismatch between syringe pump position and encoder feedback | error |
B0855 | Replacement pinch valve failure (pre/post replacement) | BIOT detects failure of PV2 before or after replacement | error |
B0869 | Syringe pump actuation fault | BIOT detects syringe pump fails to actuate properly | error |
B0872 | Syringe pump speed failure | BIOT detects pump speed out of specification | error |
B0875 | Syringe pump direction failure | BIOT detects pump direction control failure | error |
B0877 | Syringe pump sensor/position conflict | BIOT detects mismatch between pump position sensor and actual position | error |
B0880 | Unexpected syringe movement | BIOT detects unintended pump actuation | error |
B0890 | Alarm sound test failure | BIOT speaker self-test fails | warning |
B0896 | Air bubble detector (ABD) self-test failure | BIOT ABD component self-test fails | error |
B0916 | Internal error; software assertion failure | BIOT detects software internal assertion error | error |
B1050 | Dialysate pinch valve failure (dialysate/post replacement) | BIOT detects failure of PV1 before or after replacement | error |
B1051 | AE bag fill pinch valve failure | BIOT detects failure of PV3 | error |
B1052 | AE bag drain pinch valve failure | BIOT detects failure of PV4 | error |
B1116 | Return pressure self-test failure | BIOT return pressure transducer self-test fails | error |
B1215 | ARPS System Failed; ARPS self-test failure | BIOT detects ARPS component or motor failure | error |
B1222 | Dialysis pump hardware failure | BIOT detects failure of dialysate pump (FP3) | error |
B1223 | AE drain pump hardware failure | BIOT detects failure of AE drain pump (FP6) | error |
B1224 | Blood pump hardware failure | BIOT detects failure of blood pump (FP1) | error |
B1225 | PBP pump hardware failure | BIOT detects failure of PBP pump (FP5) | error |
B1227 | Replacement pump hardware failure | BIOT detects failure of replacement pump (FP4) | error |
B1273 | ARPS System Failed; ARPS leak | BIOT detects pressure loss indicating ARPS system leak | error |
B1276 | Discharge circuit malfunction | BIOT detects discharge board or safety circuit failure | error |
B1336 | Pressure Detected; non-zero ARPS pressure failure | BIOT detects residual pressure in ARPS when should be zero | error |
B1395 | 24-V power supply voltage out of range | BIOT detects 24-V supply voltage outside specification | error |
B1396 | 24-V power supply current out of range | BIOT detects 24-V supply current exceeds specification | error |
B1397 | 12-V power supply voltage out of range | BIOT detects 12-V supply voltage outside specification | error |
B1398 | 12-V power supply current out of range | BIOT detects 12-V supply current exceeds specification | error |
B1399 | 5-V power supply voltage out of range | BIOT detects 5-V supply voltage outside specification | error |
B1400 | 5-V power supply current out of range | BIOT detects 5-V supply current exceeds specification | error |
B1401 | 3.3-V power supply voltage out of range | BIOT detects 3.3-V supply voltage outside specification | error |
B1402 | 3.3-V power supply current out of range | BIOT detects 3.3-V supply current exceeds specification | error |
B1403 | Super-capacitor voltage out of range | BIOT detects backup power capacitor voltage abnormal | error |
B1404 | Current of backup speaker out of range | BIOT backup speaker draws abnormal current | error |
B1408 | Filter pressure negative multiplexer test out of range | BIOT filter pressure negative test parameter fails | error |
B1409 | Access pressure negative multiplexer test out of range | BIOT access pressure negative test parameter fails | error |
B1410 | ARPS pressure negative multiplexer test out of range | BIOT ARPS pressure negative test parameter fails | error |
B1411 | Effluent pressure negative multiplexer test out of range | BIOT effluent pressure negative test parameter fails | error |
B1412 | Return pressure negative multiplexer test out of range | BIOT return pressure negative test parameter fails | error |
B1413 | Cascade pressure negative multiplexer test out of range | BIOT cascade pressure negative test parameter fails | error |
B1414 | Filter pressure zero multiplexer test out of range | BIOT filter pressure zero calibration test fails | error |
B1415 | Access pressure zero multiplexer test out of range | BIOT access pressure zero calibration test fails | error |
B1416 | ARPS pressure zero multiplexer test out of range | BIOT ARPS pressure zero calibration test fails | error |
B1417 | Effluent pressure zero multiplexer test out of range | BIOT effluent pressure zero calibration test fails | error |
B1418 | Return pressure zero multiplexer test out of range | BIOT return pressure zero calibration test fails | error |
B1419 | Cascade pressure zero multiplexer test out of range | BIOT cascade pressure zero calibration test fails | error |
B1420 | Filter pressure positive multiplexer test out of range | BIOT filter pressure positive test parameter fails | error |
B1421 | Access pressure positive multiplexer test out of range | BIOT access pressure positive test parameter fails | error |
B1422 | ARPS pressure positive multiplexer test out of range | BIOT ARPS pressure positive test parameter fails | error |
B1423 | Effluent pressure positive multiplexer test out of range | BIOT effluent pressure positive test parameter fails | error |
B1424 | Return pressure positive multiplexer test out of range | BIOT return pressure positive test parameter fails | error |
B1425 | Cascade pressure positive multiplexer test out of range | BIOT cascade pressure positive test parameter fails | error |
B1432 | Safety board common mode reference voltage out of range | BIOT detects safety board reference voltage abnormal | error |
B1441 | Pressure solenoids current out of range | Solenoid current measurement fails self-test | error |
B1443 | Driver board ADC voltage reference out of range | ADC reference voltage test fails during self-test | error |
B1451 | SP refresh failure | Safety processor refresh self-test fails | error |
B1454 | SP RAM test failure | Safety processor RAM self-test fails | error |
B1455 | SP flash test failure | Safety processor flash memory self-test fails | error |
B1456 | Repeated fault (SP to CP message) | Safety processor reports repeated communication fault to control processor | error |
B1457 | SP-PSC serial communications failure | Serial communication between safety processor and power supply controller fails | error |
B1464 | PSC RAM test failure | Power supply controller RAM self-test fails | error |
B1465 | PSC flash test failure | Power supply controller flash memory self-test fails | error |
B1466 | PSC RTC battery voltage test failure | Real-time clock battery voltage out of range | error |
B1467 | PSC power supply voltage test failure | Main power supply input voltage out of range | error |
B1470 | PSC 24-V voltage rail test failure | 24-V regulated supply voltage out of range | error |
B1471 | PSC 12-V voltage rail test failure | 12-V regulated supply voltage out of range | error |
B1472 | PSC 5-V voltage rail test failure | 5-V regulated supply voltage out of range | error |
B1473 | PSC 3.3-V voltage rail test failure | 3.3-V regulated supply voltage out of range | error |
B1474 | PSC 2.5-V voltage rail test failure | 2.5-V regulated supply voltage out of range | error |
B1475 | PSC 1.2-V voltage rail test failure | 1.2-V regulated supply voltage out of range | error |
B1478 | PSC cabinet temperature test failure | Cabinet temperature sensor reading out of range | error |
B1479 | PSC 3.3-V temperature test failure | 3.3-V rail temperature sensor reading out of range | error |
B1480 | PSC 12-V temperature test failure | 12-V rail temperature sensor reading out of range | error |
B1481 | PSC 5-V temperature test failure | 5-V rail temperature sensor reading out of range | error |
B1483 | PSC-SP serial connection failure | Serial communication between power board and safety processor fails | error |
B1490 | DCP RAM test failure | Display controller processor RAM self-test fails | error |
B1491 | DCP flash test failure | Display controller processor flash memory self-test fails | error |
B1492 | DCP 12-V input supply voltage failure | Display controller 12-V input voltage out of range | error |
B1494 | DCP 1.8-V regulated supply voltage failure | Display controller 1.8-V regulated supply voltage out of range | error |
B1495 | DCP LED alarm supply voltage failure | LED alarm supply voltage out of range on display | error |
B1499 | DCP 12-V active backlight supply voltage failure | Display backlight 12-V supply voltage out of range | error |
B1507 | Scale calibration check failure | Weight scale calibration verification fails during self-test | error |
B1509 | Syringe calibration check failure | Syringe pump calibration verification fails | error |
B1519 | Barometer pressure out of range | Barometric pressure sensor reading out of specification | error |
B1520 | Barometer-driver board temperature comparison failure | Barometer and driver board temperature readings diverge excessively | error |
B1534 | Running task check failure | Running critical therapy task stops responding during treatment | error |
B1539 | Access pressure pod reposition failure | Access pressure transducer fails to re-initialize after repositioning | error |
B1540 | Filter pressure pod reposition failure | Filter pressure transducer fails to re-initialize after repositioning | error |
B1541 | Effluent pressure pod reposition failure | Effluent pressure transducer fails to re-initialize after repositioning | error |
B1588 | Leak sensor failure | Liquid leak detection circuit self-test fails | error |
B1593 | Return pressure sensor prime test failure | Return pressure sensor priming verification fails | error |
B1616 | Liquid level sensor (LLS) self-test failure | Liquid level sensor self-test fails | error |
B1627 | Safety board pressure transducer 10-V failure | Safety board 10-V reference for pressure transducers out of range | error |
B1702 | Syringe pump distance error | Syringe pump stroke distance measurement exceeds tolerance | error |
B1710 | Syringe pump stroke length error | Syringe pump stroke length measurement out of specification | error |
B1815 | Watchdog signal (60-Hz or 1-Hz) timeout | System watchdog timer expires due to missing periodic signal | error |
B1856 | Effluent scale communication failure | Communication with effluent weight scale fails | error |
B1859 | Internal syringe pump failure | Syringe pump internal component fault detected | error |
B1862 | Syringe voltage out of range | Syringe pump supply voltage out of specification | error |
B1863 | Effluent scale overload failure | Effluent weight scale reports load exceeds maximum | error |
B1867 | Syringe pump watchdog failure | Syringe pump watchdog timer expires | error |
B1868 | Syringe communication failure | Communication with syringe pump is lost or corrupted | error |
B1869 | Effluent scale calibration failure | Effluent scale calibration verification fails | error |
B1870 | Effluent scale hardware failure | Effluent weight scale reports internal hardware fault | error |
B1871 | Effluent scale load cell mismatch | Effluent scale load cell calibration or configuration mismatch detected | error |
B1871 | Effluent Scale Load Cell Mismatch | Load cells Ch1 and Ch2 readings differ by 30g or more during treatment | warning |
B1878 | AE scale communication failure | Communication with AE weight scale fails | error |
B1879 | AE scale overload failure | AE weight scale reports load exceeds maximum | error |
B1880 | AE scale calibration failure | AE scale calibration verification fails | error |
B1881 | AE scale hardware failure | AE weight scale reports internal hardware fault | error |
B1882 | AE scale load cell mismatch | AE scale load cell calibration or configuration mismatch detected | error |
B1882 | Effluent Rear Scale Load Cell Mismatch | Load cells Ch1 and Ch2 readings differ by 30g or more during treatment | warning |
B1883 | PBP scale communication failure | Communication with PBP weight scale fails | error |
B1884 | PBP scale overload failure | PBP weight scale reports load exceeds maximum | error |
B1885 | PBP scale calibration failure | Scale fails calibration during Service mode | error |
B1886 | PBP scale hardware failure | Scale hardware malfunction detected | error |
B1887 | PBP scale load cell mismatch | Load cell not matching expected configuration | error |
B1887 | PBP Scale Load Cell Mismatch | Load cells Ch1 and Ch2 readings differ by 30g or more during treatment | warning |
B1888 | Dialysate scale communication failure | Scale cannot communicate with main system | error |
B1889 | Dialysate scale overload failure | Scale detects weight overload condition | error |
B1890 | Dialysate scale calibration failure | Scale fails calibration during Service mode | error |
B1891 | Dialysate scale hardware failure | Scale hardware malfunction detected | error |
B1892 | Dialysate scale load cell mismatch | Load cell not matching expected configuration | error |
B1892 | Dialysate Scale Load Cell Mismatch | Load cells Ch1 and Ch2 readings differ by 30g or more during treatment | warning |
B1893 | Replacement scale communication failure | Scale cannot communicate with main system | error |
B1894 | Replacement scale overload failure | Scale detects weight overload condition | error |
B1895 | Replacement scale calibration failure | Scale fails calibration during Service mode | error |
B1896 | Replacement scale hardware failure | Scale hardware malfunction detected | error |
B1897 | Replacement scale load cell mismatch | Load cell not matching expected configuration | error |
B1897 | Replacement Scale Load Cell Mismatch | Load cells Ch1 and Ch2 readings differ by 30g or more during treatment | warning |
B1898 | Effluent scale refresh failure | Scale cannot refresh data from effluent system | error |
B1899 | AE scale refresh failure | Scale cannot refresh data from AE system | error |
B1900 | PBP scale refresh failure | Scale cannot refresh data from PBP system | error |
B1901 | Dialysate scale refresh failure | Scale cannot refresh data from dialysate system | error |
B1902 | Replacement scale refresh failure | Scale cannot refresh data from replacement system | error |
B1903 | Motor communication failure (blood pump) | Motor cannot communicate with main system | error |
B1905 | Motor message timeout (blood pump) | Motor does not respond to commands within timeout period | error |
B1906 | Motor torque failure (blood pump) | Motor cannot generate expected torque | error |
B1911 | Internal motor failure (blood pump) | Motor internal malfunction detected | error |
B1913 | Motor direction change failure (blood pump) | Motor cannot reverse direction as commanded | error |
B1914 | Motor speed failure (blood pump) | Motor cannot reach or maintain commanded speed | error |
B1921 | Motor communication failure (PBP pump) | Motor cannot communicate with main system | error |
B1923 | Motor message timeout (PBP pump) | Motor does not respond to commands within timeout period | error |
B1924 | Motor torque failure (PBP pump) | Motor cannot generate expected torque | error |
B1928 | Internal motor failure (PBP pump) | Motor internal malfunction detected | error |
B1931 | Motor direction change failure (PBP pump) | Motor cannot reverse direction as commanded | error |
B1932 | Motor speed failure - peristaltic blood pump | Blood pump (FP5) motor speed control failure detected during BIOT | error |
B1933 | Motor communication failure - dialysate pump | Dialysate pump (FP3) communication loss detected during BIOT | error |
B1935 | Motor message timeout - dialysate pump | Dialysate pump (FP3) fails to respond to commands within timeout period | error |
B1936 | Motor torque failure - dialysate pump | Dialysate pump (FP3) unable to deliver required torque during operation | error |
B1940 | Internal motor failure - dialysate pump | Dialysate pump (FP3) internal motor malfunction detected | error |
B1943 | Motor direction change failure - dialysate pump | Dialysate pump (FP3) unable to change direction when commanded | error |
B1944 | Motor speed failure - dialysate pump | Dialysate pump (FP3) motor speed control failure detected | error |
B1945 | Motor communication failure - replacement pump | Replacement pump (FP4) communication loss detected during BIOT | error |
B1947 | Motor message timeout - replacement pump | Replacement pump (FP4) fails to respond to commands within timeout | error |
B1948 | Motor torque failure - replacement pump | Replacement pump (FP4) unable to deliver required torque | error |
B1952 | Internal motor failure - replacement pump | Replacement pump (FP4) internal motor malfunction detected | error |
B1955 | Motor direction change failure - replacement pump | Replacement pump (FP4) unable to change direction when commanded | error |
B1956 | Motor speed failure - replacement pump | Replacement pump (FP4) motor speed control failure detected | error |
B1957 | Motor communication failure - effluent pump | Effluent pump (FP2) communication loss detected during BIOT | error |
B1959 | Motor message timeout - effluent pump | Effluent pump (FP2) fails to respond to commands within timeout | error |
B1960 | Motor torque failure - effluent pump | Effluent pump (FP2) unable to deliver required torque | error |
B1964 | Internal motor failure - effluent pump | Effluent pump (FP2) internal motor malfunction detected | error |
B1967 | Motor direction change failure - effluent pump | Effluent pump (FP2) unable to change direction when commanded | error |
B1968 | Motor speed failure - effluent pump | Effluent pump (FP2) motor speed control failure detected | error |
B1969 | Motor communication error - effluent drain pump | Effluent drain pump (FP6) communication loss detected during BIOT | error |
B1971 | Motor message timeout - effluent drain pump | Effluent drain pump (FP6) fails to respond to commands within timeout | error |
B1972 | Motor torque failure - effluent drain pump | Effluent drain pump (FP6) unable to deliver required torque | error |
B1976 | Internal motor failure - effluent drain pump | Effluent drain pump (FP6) internal motor malfunction detected | error |
B1979 | Motor direction change failure - effluent drain pump | Effluent drain pump (FP6) unable to change direction when commanded | error |
B1980 | Motor speed failure - effluent drain pump | Effluent drain pump (FP6) motor speed control failure detected | error |
B1981 | Syringe pump refresh failure | Syringe pump (SP1) fails to respond to refresh command during BIOT | error |
B1985 | Return clamp I/O timeout failure | Return clamp fails to respond to I/O commands within timeout period | error |
B1987 | Main loader position failure | Main loader motor (LDR1) unable to reach or verify position | error |
B2002 | Discharger relay failure | Discharge relay unable to energize or de-energize when commanded | error |
B2006 | Return clamp current measurement failure | Return clamp current measurement out of expected range | error |
B2008 | Dialysate pinch valve overcurrent failure | Dialysate pinch valve (PV1) draws excessive current | error |
B2029 | Motor refresh failure - blood pump | Blood pump (FP1) fails to respond to refresh command during BIOT | error |
B2030 | Motor refresh failure - PBP pump | Peristaltic blood pump (FP5) fails to respond to refresh command during BIOT | error |
B2031 | Motor refresh failure | Dialysate pump motor refresh fails | critical |
B2032 | Motor refresh failure | Replacement pump motor refresh fails | critical |
B2033 | Motor refresh failure | Effluent pump motor refresh fails | critical |
B2034 | Motor refresh failure | Effluent drain pump motor refresh fails | critical |
B2038 | ARPS pressure sensor refresh failure | ARPS pressure sensor refresh fails | critical |
B2039 | ABD refresh failure | ABD device refresh fails | critical |
B2040 | BLD refresh failure | BLD device refresh fails | critical |
B2041 | LLS refresh failure | LLS device refresh fails | critical |
B2042 | Discharger refresh failure | Discharge board refresh fails | critical |
B2043 | Drip tray refresh failure | Drip tray sensor refresh fails | critical |
B2044 | Main loader refresh failure | Main loader motor refresh fails | critical |
B2045 | Return clamp refresh failure | Return clamp refresh fails | critical |
B2046 | Dialysate pinch valve refresh failure | PV1 dialysate pinch valve refresh fails | critical |
B2047 | ARPS pump refresh failure | ARPS pump refresh fails | critical |
B2055 | Access pressure sensor refresh failure | Access pressure sensor refresh fails | critical |
B2059 | Filter pressure sensor refresh failure | Filter pressure sensor refresh fails | critical |
B2063 | Effluent pressure sensor refresh failure | Effluent pressure sensor refresh fails | critical |
B2067 | Return pressure sensor refresh failure | Return pressure sensor refresh fails | critical |
B2072 | Dialysate pinch valve position failure | PV1 dialysate pinch valve position feedback fails | critical |
B2077 | Replacement pinch valve refresh failure | PV2 replacement pinch valve refresh fails | critical |
B2079 | Replacement pinch valve overcurrent failure | PV2 replacement pinch valve draws excessive current | critical |
B2080 | Replacement pinch valve position failure | PV2 replacement pinch valve position feedback fails | critical |
B2081 | Effluent pinch valve refresh failure | PV3 effluent pinch valve refresh fails | critical |
B2083 | Effluent pinch valve overcurrent failure | PV3 effluent pinch valve draws excessive current | critical |
B2084 | Effluent pinch valve position failure | PV3 effluent pinch valve position feedback fails | critical |
B2085 | Effluent drain pinch valve refresh failure | PV4 effluent drain pinch valve refresh fails | critical |
B2087 | Effluent drain pinch valve overcurrent failure | PV4 effluent drain pinch valve draws excessive current | critical |
B2088 | Effluent drain pinch valve position failure | PV4 effluent drain pinch valve position feedback fails | critical |
B2091 | AE loader refresh failure | AE loader motor refresh fails | critical |
B2092 | AE loader position failure | AE loader position feedback fails | critical |
B2093 | Discharger position failure | Discharge board position feedback fails | critical |
B2094 | Motor position sensor failure | Blood pump motor position sensor fails | critical |
B2095 | Motor position sensor failure | PBP pump motor position sensor fails | critical |
B2096 | Motor position sensor failure | Dialysate pump motor position sensor fails | critical |
B2097 | Motor position sensor failure | Replacement pump motor position sensor fails | critical |
B2098 | Motor position sensor failure | Effluent pump motor position sensor fails | critical |
B2099 | Motor position sensor failure | Effluent drain pump motor position sensor fails | critical |
B2111 | AE scale load cell mismatch | AE scale load cell signal mismatch detected | critical |
B2111 | Effluent Rear Scale Load Cell Mismatch | Load cells Ch1 and Ch2 readings differ by 30g or more during setup | warning |
B2112 | Effluent Scale Load Cell Mismatch | Load cells Ch1 and Ch2 readings differ by 30g or more during setup | warning |
B2112 | Effluent scale load cell mismatch | Effluent scale load cell signal mismatch detected | critical |
B2113 | PBP scale load cell mismatch | PBP scale load cell signal mismatch detected | critical |
B2113 | PBP Scale Load Cell Mismatch | Load cells Ch1 and Ch2 readings differ by 30g or more during setup | warning |
B2114 | Dialysate Scale Load Cell Mismatch | Load cells Ch1 and Ch2 readings differ by 30g or more during setup | warning |
B2114 | Dialysate scale load cell mismatch | Dialysate scale load cell signal mismatch detected | critical |
B2115 | Replacement scale load cell mismatch | Replacement scale load cell signal mismatch detected | critical |
B2115 | Replacement Scale Load Cell Mismatch | Load cells Ch1 and Ch2 readings differ by 30g or more during setup | warning |
B2126 | PBP scale overload threshold failure | PBP scale weight exceeds overload threshold | critical |
B2127 | Dialysate scale overload threshold failure | Dialysate scale weight exceeds overload threshold | critical |
B2128 | Replacement scale overload threshold failure | Replacement scale weight exceeds overload threshold | critical |
B2129 | Effluent scale overload threshold failure | Effluent scale weight exceeds overload threshold | critical |
B2130 | AE scale overload threshold failure | AE scale weight exceeds overload threshold | critical |
B2180 | Return clamp does not stay open | Return clamp does not remain in open position | critical |
B2203 | SP refresh failure | SP (Safety Pump or similar) refresh fails | critical |
B2219 | PSC refresh failure | PSC (Power Supply Control) refresh fails | critical |
B2220 | DCP refresh failure | DCP (Display Controller Processor) refresh fails | critical |
B2222 | System Failure | System reset occurred | critical |
B2226 | Call Service - Therapy timing error | Therapy timing error detected | critical |
B2247 | Call Service - Safety processor detected a fault | Safety processor (SP) detects fault condition | critical |
B2248 | Call Service - Loader not retracted with patient connected | Loader motor fails to retract when patient is connected | critical |
B2305 | Call Service - Language Load Failure | CRC check fails on language file or associated font file | error |
B2306 | Call Service - Font Load Failure | CRC check fails on font file or associated language file | error |
Incomplete software download | System entered service mode due to incomplete software download | PrisMax system detected incomplete or failed software update | error |
Load Cell Mismatch | Scale load cell sensor has drifted out of calibration or is malfunctioning | Load cell signal does not match expected reference value during normal operation | warning |
Load Cell Mismatch | Scale load cell drift detected, measurement mismatch between load cells | Rough handling of old scale design (D6006-0x) or calibration drift on any scale | warning |
P1363 | Incorrect CP software version | POST detects CP software version mismatch | critical |
P1364 | Kernel RAM address test failure | POST detects kernel RAM memory error | critical |
P1365 | Extracted kernel binary CRC check failure | POST detects kernel binary checksum error | critical |
P1366 | Still on battery power after total loss of power | AC power loss detected but system still on battery | critical |
P1368 | Part number comparison failure | Component part number mismatch detected | error |
P1369 | GPMC to power board bus test failure | General-Purpose Memory Controller communication error with power board | critical |
P1370 | GPMC to main board bus test failure | General-Purpose Memory Controller communication error with main board | critical |
P1371 | GPMC to safety board bus test failure | General-Purpose Memory Controller communication error with safety board | critical |
P1372 | GPMC to driver board bus test failure | General-Purpose Memory Controller communication error with driver board | critical |
P1375 | Power board FPGA communication failure | FPGA communication error on power board | critical |
P1376 | Main board FPGA communication failure | FPGA communication error on main board | critical |
P1377 | Safety board FPGA communication failure | FPGA communication error on safety board | critical |
P1378 | Driver board FPGA communication failure | FPGA communication error on driver board | critical |
P1381 | Safety system FPGA communication failure | Safety FPGA communication error detected | critical |
P1382 | Power board hardware revision failure | Power board hardware revision mismatch or error | error |
P1383 | Main board hardware revision failure | Main board hardware revision mismatch or error | error |
P1384 | Safety board hardware revision failure | Safety board hardware revision mismatch or error | error |
P1385 | Driver board hardware revision failure | Driver board hardware revision mismatch or error | error |
P1388 | Power board software revision failure | Power board software revision mismatch or error | error |
P1389 | Main board software revision failure | Main board software revision mismatch or error | error |
P1390 | Safety board software revision failure | Safety board software revision mismatch or error | error |
P1391 | Driver board software revision failure | Driver board software revision mismatch or error | error |
P1394 | FPGA software CRC failure | FPGA software checksum validation failed | critical |
P1405 | Return clamp current out of range | Return clamp motor current measurement abnormal | error |
P1406 | Power board ADC refresh failure | Power board ADC (Analog-to-Digital Converter) not refreshing | error |
P1407 | Return clamp not closed | Return clamp fails to close during POST | error |
P1435 | Safety board ADC refresh failure | Safety board ADC not refreshing | error |
P1437 | PV1 dialysate pinch valve current out of range | Dialysate pinch valve motor current measurement abnormal | error |
P1438 | PV2 replacement pinch valve current out of range | Replacement pinch valve motor current measurement abnormal | error |
P1439 | PV3 effluent pinch valve current out of range | Effluent pinch valve motor current measurement abnormal | error |
P1440 | PV4 AE pinch valve current out of range | AE pinch valve motor current measurement abnormal | error |
P1444 | Driver board ADC refresh failure | Driver board ADC not refreshing | error |
P1445 | SP serial communications failure | Safety Processor serial communications error | critical |
P1446 | Invalid SP communications | Safety Processor communications invalid or corrupted | critical |
P1447 | Incorrect SP software version | Safety Processor software version mismatch | critical |
P1452 | SP CRC failure | error | |
P1453 | SP POST failure | error | |
P1458 | PSC serial communications failure | error | |
P1459 | Invalid PSC communications | error | |
P1460 | Invalid PSC software version | In the process of a software update and the monitor was not restarted in service mode | error |
P1462 | PSC CRC failure | error | |
P1463 | PSC POST failure | error | |
P1484 | DCP serial communications failure | error | |
P1485 | Invalid DCP communications | error | |
P1486 | Invalid DCP software version | error | |
P1487 | Incorrect DCP hardware version | error | |
P1488 | DCP CRC failure | error | |
P1489 | DCP POST failure | error | |
P1502 | Calibration CRC failure | error | |
P1510 | Main board I2C-1 (audio) bus failure | error | |
P1511 | Main board I2C-2 (motors) bus failure | error | |
P1512 | Main board I2C-3 (scales) bus failure | error | |
P1513 | Safety board I2C-1 (barometer) bus failure | error | |
P1514 | Safety board I2C-2 (syringe) bus failure | error | |
P1521 | Power board enable/disable all pump stop failure | error | |
P1523 | Incorrect I2C device application software revision | error | |
P1524 | Incorrect I2C device hardware part number | error | |
P1525 | Audio processing unable to produce sound | error | |
P1526 | Audio DAC circuit unable to produce sound | error | |
P1527 | Backup speaker unable to produce sound | error | |
P1528 | SD card failure | error | |
P1529 | SD card failure | error | |
P1530 | SD card failure | error | |
P1531 | SD card failure | error | |
P1533 | SD card manifest check failure | error | |
P1536 | SD card failure: not all POST tests executed | error | |
P1564 | Isolation board hardware revision failure | error | |
P1565 | Backplane board hardware revision failure | error | |
P1566 | Battery management board hardware revision failure | error | |
P1567 | Replaceable board hardware revision failure | error | |
P1568 | Main board hardware revision failure | error | |
P1584 | Driver board power actuator failure | Driver board circuitry failure or short in component or cable | error |
P1587 | SP delegate revision failure | error | |
P1626 | SD card incorrectly installed | error | |
P1661 | SP actuator test failure | Built-in ongoing testing (BIOT) detects failure in safety pump actuator | error |
P1662 | SP backup speaker test failure | BIOT backup speaker self-test fails | error |
P1748 | No failure; POST passed all tests | Power-on self-test completed successfully | info |
P2245 | SST failed | One or more Scheduled Self-Tests did not complete or pass | error |
P2299 | MAC address could not be verified or is at default value; Real-time clock may have failed | MAC address verification fails at startup | warning |
P2301 | SD Boot detected | System boots from SD card instead of internal storage | warning |
P2336 | High Assurance Boot (HAB) not closed | i.MX6 processor High Assurance Boot has not been closed | error |
Scale Load Cell Mismatch | Load cell output values do not match expected parameters during scale operation | Scale load cell drift or mismatch detected during system operation or SST | warning |
SST in progress requiring reboot | System reboot required due to service software test in progress | Service Software Test (SST) procedure initiated and reboot pending | info |
T0525 | Return line disconnection | Patient moved, catheter dislodged, return line or chamber monitor line disconnected, or fluid line clamped | error |
T0526 | Return pressure extremely positive | Patient moving, coughing, or being suctioned; blocked/clotted catheter; clamped/kinked return line; blood flow rate too high | error |
T0527 | Cannot monitor return pressure | Disconnected patient catheter, return line, chamber monitor line, or clamped fluid line; obstruction before deaeration chamber | warning |
T0582 | Blood flow stopped | Blood pump stopped >30 seconds and <15 minutes, stop button pressed, or unresolved alarm condition | warning |
T0585 | Low calcium infusion | Calcium infusion stopped for too long | warning |
T0586 | Check syringe line | Syringe force higher than expected due to clamped/kinked line, improper installation, or wrong syringe brand | error |
T0587 | Check syringe line | Syringe force higher than expected due to clamped/kinked line, improper installation, or wrong syringe brand | error |
T0588 | Calcium syringe empty | Syringe plunger position indicates empty or syringe is empty | warning |
T0590 | Check calcium syringe line | Increased syringe force detected during citrate/calcium anticoagulation; clamped/kinked line, improper installation, or missing check valve | error |
T0591 | Calcium syringe not connected | Low force required to move syringe, disconnected calcium line, incorrect syringe installation, syringe clip not closed, or syringe line from set connected | info |
T0593 | Bolus interrupted | Complete bolus not delivered due to clamped syringe line, empty syringe, or alarm condition | warning |
T0595 | Total loss of power | Battery voltage drops below 21.5 V, system not connected to AC power | critical |
T0596 | Battery low | System on battery for 15 minutes or battery voltage <25 V | warning |
T0597 | Battery depleted | Battery is not fully charged | info |
T0598 | Loss of AC power | No AC power | warning |
T0602 | Fluid in drip tray | Drip tray sensors detect fluid | warning |
T0603 | Return clamp not closed | Obstruction prevents clamp from closing | error |
T0608 | Wrong set detected (pre-prime) | Filter set does not match prescription, incorrect set loaded, clamped dialysate/replacement lines, or incorrect return pressure sensor connection | warning |
T0609 | Wrong set detected (priming) | Filter set does not match prescription, incorrect set loaded, or clamped effluent line; alarm occurs at end of priming cycle for CRRT therapy | warning |
T0610 | PBP line attached to rep bag or container | Set line connected to wrong bag, incorrect tubing connection, bags touching/partially supported, or scale disturbance | info |
T0614 | Priming bag is empty | Priming bag empty | info |
T0775 | Access extremely negative | Patient moving, coughing, or being suctioned; blocked/clotted catheter; clamped/kinked return line; blood flow rate too high | error |
T0777 | Set disconnection | Disconnection anywhere in set, line between blood pump and filter pod obstructed, blood flow rate too low, filter pressure sensor failed, or return pressure disconnection | critical |
T0779 | Membrane pressure excessive due to clotted filter or kinked lines | Membrane pressure exceeds safe operating limit | warning |
T0780 | Excessive membrane pressure with filtering issues | Sustained high membrane pressure condition | warning |
T0781 | High filter pressure detected; all pumps stop and blood does not circulate | Filter pressure exceeds maximum safe limit | error |
T0783 | Transmembrane pressure (TMP) excessive; all pumps stop and blood does not circulate | TMP exceeds maximum safe limit | error |
T0786 | Membrane pressure gradually rising; pumps continue to run | Sustained gradual increase in membrane pressure | warning |
T0787 | Membrane pressure rising due to clotted filter | Clot formation in filter causing pressure increase | warning |
T0788 | Membrane pressure rising due to kinked lines | Line obstruction causing pressure increase | warning |
T0792 | Air detected in blood return line; all pumps stop and return line clamp closes | Air bubble detected by air bubble detector in return line | critical |
T0793 | Return line not in clamp or incorrectly installed; all pumps stop | Return line not detected in clamp position | error |
T0798 | CRRT gain/loss limit reached over 180 minute period; blood pump continues, solution pumps stop | Total fluid gain/loss exceeds preset CRRT limit | warning |
T0800 | PBP (Pre-Blood Pump) patient fluid input has reached threshold limit | PBP fluid accumulation reaches preset threshold | info |
T0801 | Effluent bag full; bag weight exceeds maximum; blood pump continues, solution pumps stop | Effluent bag weight sensor reading exceeds maximum for bag size | warning |
T0802 | Auto-Effluent (AE) drain bags full; AE draining paused too long; blood pump continues, solution pumps stop | AE drain has not run long enough to empty bags that are nearing capacity | warning |
T0804 | Dialysate bag empty; bag weight indicates empty; blood pump continues, solution pumps stop | Dialysate bag weight sensor reads empty | warning |
T0805 | Replacement solution bag empty; blood pump continues, solution pumps stop | Replacement bag weight sensor reads empty | warning |
T0809 | Replacement container empty or externally supported; blood pump continues, solution pumps stop | Replacement container weight at empty threshold | warning |
T0811 | PBP scale handle open; blood pump continues, solution pumps stop | PBP scale position sensor indicates handle not fully closed | warning |
T0812 | Dialysate scale handle open; blood pump continues, solution pumps stop | Dialysate scale position sensor indicates handle not fully closed | warning |
T0813 | Replacement solution scale handle open; blood pump continues, solution pumps stop | Replacement scale position sensor indicates open | warning |
T0818 | Front effluent scale not opened; bag changed without opening scale; pumps remain stopped | Bag changed without first opening effluent scale handle | error |
T0820 | Scale calibration temperature error (low priority); system continues to run | Ambient temperature differs from temperature at scale calibration time | warning |
T0822 | Flow problem with effluent line; effluent bag weight varies from expected; blood pump continues, solution pumps stop | Effluent bag weight measurement inconsistent with expected outflow | warning |
T0823 | Flow problem with replacement solution line; solution bag weight varies from expected; blood pump continues, solution pumps stop | Replacement solution bag weight inconsistent with expected delivery | warning |
T0824 | Flow problem with dialysate line; dialysate bag weight varies from expected; blood pump continues, solution pumps stop | Dialysate bag weight measurement inconsistent with expected flow | warning |
T0825 | PBP double-compartment bag not mixed; seal between compartments not broken; blood pump continues, solution pumps stop | Solution flow rate and weight indicate mixed compartments are still sealed | error |
T0830 | Blood leak detected in effluent line; may indicate ruptured filter membrane; blood pump continues, solution pumps stop | Blood leak detector (BLD) optics detect blood in effluent tubing | critical |
T0830 | Blood Leak Detected | BLD sensor transmittivity signal exceeds threshold for red blood cell presence | critical |
T0844 | Wrong Effluent Bag Size override | Effluent bag weight exceeds maximum for bag size | warning |
T0844 | Wrong effluent bag size; effluent bag weight greater than expected; blood pump continues, solution pumps stop | Effluent bag weight scale reading exceeds expected maximum for programmed bag size | warning |
T0850 | Blood pump occlusion failure; set not holding pressure during pump test; all pumps stop | Pressure hold test during therapy initiation or system check fails | error |
T0853 | Blood leak detector normalization failure during therapy; blood pump continues, solution pumps stop | BLD unable to establish baseline optical signal (normalization) during treatment | error |
T0853 | BLD Normalization failure | BLD unable to establish baseline transmittivity signal at startup or during operation | warning |
T0878 | Syringe pump out of order; syringe movement obstructed; pump stops | Syringe movement detected as blocked or restricted | warning |
T0890 | Alarm sound test failure; alarm sound verification disabled; override auto-cleared at 85%+ volume | Alarm volume setting below default threshold of 85% | info |
T0933 | PBP bag empty (refer to T0804) | PBP bag weight indicates empty | warning |
T0934 | Effluent scale open (refer to T0811) | Effluent scale position sensor indicates open | warning |
T0935 | PBP flow problem (refer to T0823) | PBP solution weight varies from expected | warning |
T0938 | Membrane pressure excessive | Membrane pressure exceeds threshold during treatment | warning |
T0943 | TherMax disposable installed error | Disposable detected during warmer initialization | warning |
T0947 | Scale open | Scale detected as open | info |
T0948 | Change set required | Blood pump stopped for over 10 minutes; stop button pressed; or unresolved alarm | error |
T1042 | No line detected in blood leak detector | Effluent line not detected during BLD sensor check | warning |
T1043 | Deaeration chamber missing | Deaeration chamber not detected during sensor check | critical |
T1045 | No line detected in air bubble detector | Return line not detected in ABD | critical |
T1046 | No line detected in discharger | Discharger does not detect line present | warning |
T1054 | Battery Temperature Problem override | Battery temperature outside normal operating range (high) | warning |
T1055 | Battery Temperature Problem | Detected during power-up after extended inactivity or initial commissioning when system attempts full battery charge | warning |
T1069 | Replacement 2 solution flow problem (refer to T0823) | Replacement 2 bag weight varies from expected | warning |
T1070 | AE drain flow problem (refer to T0823) | AE drain line weight varies from expected | warning |
T1070 | Replacement line clamped or disconnected | Line clamp sensor detects clamped or disconnected line | info |
T1073 | Dialysate line clamped or disconnected | Line clamp sensor detects clamped or disconnected line | info |
T1075 | PBP line clamped or disconnected | Line clamp sensor detects clamped or disconnected line | info |
T1076 | Replacement 2 bag empty; blood pump continues, solution pumps stop | Replacement 2 bag weight sensor reads empty | warning |
T1081 | Replacement 2 scale handle open; blood pump continues, solution pumps stop | Replacement 2 scale position sensor indicates open | warning |
T1084 | PBP scale not opened | Scale open switch not detected when bag changed | warning |
T1086 | Dialysate scale not opened | Scale open switch not detected when bag changed | warning |
T1087 | Replacement scale not opened | Scale open switch not detected when bag changed | warning |
T1112 | PBP line attached to rep bag or PBP line not connected | Set line connected to wrong bag, incorrect tubing connection, bags touching/partially supported, or scale disturbance | info |
T1113 | Dia attached to rep bag or dia line not connected | Set line connected to wrong bag, incorrect tubing connection, bags touching/partially supported, or scale disturbance | info |
T1114 | Multiple line-to-bag mismatch conditions | System detects multiple incorrect line connections during priming | info |
T1114 | Rep line attached to dia/pbp bag or rep line not detected | Set line connected to wrong bag, incorrect tubing connection, bags touching/partially supported, or scale disturbance | info |
T1119 | Anticoagulant checkpoint reminder | Preset reminder interval to assess anticoagulation elapsed | info |
T1123 | Effluent scale weight unstable | Scale weight measurement is unstable after closing | warning |
T1129 | Dialysate scale weight unstable | Scale weight measurement is unstable after closing | warning |
T1130 | Replacement 2 scale weight unstable | Scale weight measurement is unstable after closing | warning |
T1131 | Replacement scale weight unstable | Scale weight measurement is unstable after closing | warning |
T1132 | PBP scale weight unstable | Scale weight measurement is unstable after closing | warning |
T1133 | AE drain scale weight unstable | Scale weight measurement is unstable after closing | warning |
T1137 | Main set loader failed | Set did not load correctly into loader mechanism | error |
T1138 | AE circuit loader failed | AE circuit loader did not complete correctly | error |
T1144 | Pause time exceeded | More than 60 minutes elapsed since prime completed without starting therapy | warning |
T1145 | Check access - operating point undetectable | Access pressure operating point not detected | warning |
T1158 | Flow problem - PBP flow low | Solution flow rate less than set rate for PBP | warning |
T1159 | Flow problem - effluent flow low | Solution flow rate less than set rate for effluent | warning |
T1162 | Return operating point low | Return operating point above -20 mmHg but below disconnect limit | warning |
T1164 | Return pressure extremely high | Return pressure exceeds positive threshold | critical |
T1167 | Return monitor line disconnected or damaged | Return monitor line not detected or fluid barrier test fails | critical |
T1168 | Return line disconnection | Same as T0525 | error |
T1169 | Return line disconnection | Same as T0525 | error |
T1175 | AE bags on incorrect scales | Unexpected weight detected on AE scales during priming | info |
T1182 | Return clamp not opened | Clamp does not open during clamp control activation | critical |
T1188 | Flow problem - AE drain flow low | Solution flow rate less than set rate for AE drain | warning |
T1189 | Flow problem - replacement flow low | Solution flow rate less than set rate for replacement | warning |
T1190 | Flow problem - replacement 2 flow low | Solution flow rate less than set rate for replacement 2 | warning |
T1191 | Flow problem - dialysate flow low | Solution flow rate less than set rate for dialysate | warning |
T1192 | Flow problem - effluent flow low (second instance) | Estimated effluent flow less than half expected value | warning |
T1193 | Flow problem - AE flow low | Estimated AE flow less than half expected value | warning |
T1194 | Flow problem - PBP flow low (second instance) | Estimated PBP flow less than half expected value | warning |
T1195 | Flow problem - replacement flow low (second instance) | Estimated replacement flow less than half expected value | warning |
T1196 | Flow problem - replacement 2 flow low (second instance) | Estimated replacement 2 flow less than half expected value | warning |
T1197 | Flow problem - dialysate flow low (second instance) | Estimated dialysate flow less than half expected value | warning |
T1198 | Replacement 2 scale not opened | Scale open switch not detected when bag changed | warning |
T1199 | Battery not charging before fully charged | Battery overheated or excessive charging time | warning |
T1201 | Replacement solution bag not mixed; double-compartment seal not broken; blood pump continues, solution pumps stop | Replacement bag compartments still sealed when flow expected | error |
T1202 | Replacement 2 bag not mixed; double-compartment seal not broken; blood pump continues, solution pumps stop | Replacement 2 bag compartments still sealed | error |
T1203 | Dialysate bag not mixed; double-compartment seal not broken; blood pump continues, solution pumps stop | Dialysate bag compartments still sealed when flow expected | error |
T1205 | Blood leak detector self-test failure | BLD periodic self-test failed; no expected output voltage change | warning |
T1206 | Syringe Rx empty | Syringe plunger position at empty | info |
T1209 | Calcium line not detected | Calcium line disconnected or syringe installation error | warning |
T1210 | BLD sensor reading high | Blood leak detector sensor exceeds acceptable range | warning |
T1226 | Effluent pump failure | Effluent line kinked or clamped | error |
T1237 | Access extremely positive | Access pressure exceeds threshold: 500 mmHg (SW 2.1) or 450 mmHg (SW 2.2) | error |
T1238 | Access extremely negative | Access pressure drops below threshold; patient movement or catheter blockage | error |
T1244 | Check calcium syringe line | Increased syringe force detected during citrate/calcium anticoagulation | error |
T1262 | CRRT max set life reached | Set in use longer than intended life | info |
T1267 | Max set life reached | Set life usage exceeded | info |
T1268 | TPE max set life reached | TPE set life usage exceeded | info |
T1275 | Patient high voltage discharger switch open | Patient connected to mains AC power or external defibrillator used | critical |
T1277 | Return barrier may be wet | Return chamber monitor line wet or fluid barrier compromised | warning |
T1279 | Chamber level low | Fluid level low in deaeration chamber | info |
T1281 | Scale open | Scale is open | info |
T1281 | Auto-Effluent (AE) effluent scale handle open; blood pump continues, solution pumps stop | AE effluent scale position sensor indicates open | warning |
T1291 | Side effluent bag incorrect | Effluent bag hanging on incorrect scale | info |
T1292 | Front effluent bag incorrect | Effluent bag hanging on incorrect scale | info |
T1294 | Syringe force overload | Syringe force higher than expected; clamped/kinked line, improper installation, or wrong syringe brand | error |
T1298 | Syringe not detected | Syringe missing or improperly installed; plunger not locked | warning |
T1305 | Prime solution empty | Priming bag is empty | info |
T1306 | Calcium syringe not detected | Calcium syringe missing or improperly installed | warning |
T1308 | PBP line attached to replacement bag | Set line connected to wrong bag | info |
T1309 | Dialysate line attached to PBP | Incorrect tubing line connection | info |
T1310 | Replacement line attached to dialysate | Set line connected to wrong bag | info |
T1311 | Scale calibration temperature error (medium priority); system continues to run | Ambient temperature differs from scale calibration temperature | warning |
T1313 | BLD normalize failed | BLD emitter current outside acceptable range | error |
T1318 | Scale weight problem - PBP | New patient selected with weight > 30 g on scale or scale not closed | info |
T1319 | Scale weight problem - dialysate | New patient selected with weight > 30 g on scale or scale not closed | info |
T1320 | Scale weight problem - replacement | New patient selected with weight > 30 g on scale or scale not closed | info |
T1321 | Scale weight problem - effluent | New patient selected with weight > 30 g on scale or scale not closed | info |
T1322 | Scale weight problem - AE drain | New patient selected with weight > 30 g on scale or scale not closed | info |
T1333 | Access pressure detected | New patient selected with pressure > 15 mmHg on access line | info |
T1334 | Filter pressure detected | New patient selected with pressure > 15 mmHg on filter line | info |
T1335 | Effluent pressure detected | New patient selected with pressure > 15 mmHg on effluent line | info |
T1337 | Return pressure detected | New patient selected with pressure > 15 mmHg on return line | info |
T1347 | Dialysate scale weight error | Dialysate bag weight does not change as expected during prime | error |
T1360 | Schedule preventive maintenance | System calibration is due | info |
T1361 | Preventive maintenance past due | System maintenance is overdue | warning |
T1552 | Flow problem - AE fill flow low | Estimated AE fill flow less than half expected value | warning |
T1553 | Flow problem | Flow measurement outside acceptable range | warning |
T1553 | Flow problem - AE drain flow low (second instance) | Estimated AE drain flow less than half expected value | warning |
T1554 | Flow problem - AE drain fill flow low | Estimated AE drain fill flow less than half expected value | warning |
T1555 | Flow problem | Flow measurement outside acceptable range | warning |
T1570 | Check syringe line | High force required to move syringe | info |
T1571 | Check calcium syringe line | High force required to move calcium syringe | info |
T1591 | Chamber level high | High fluid level in deaeration chamber | info |
T1594 | Effluent bag not filling during prime | Effluent bag weight change less than expected during prime | info |
T1597 | Access pod not attached | Access pod not detected at startup or during operation | warning |
T1598 | Effluent pod not attached | Effluent pod not detected | warning |
T1599 | Filter pod not attached | Filter pod not detected | warning |
T1603 | Replacement pinch valve failure | Lower pinch valve does not operate correctly during prime | warning |
T1604 | Dialysate pinch valve failure | Upper pinch valve does not operate correctly during prime | warning |
T1605 | AE bag fill pinch valve failure | Left AE pinch valve does not operate correctly during prime | warning |
T1606 | AE bag drain pinch valve failure | Right AE pinch valve does not operate correctly during prime | warning |
T1607 | Rep Line Attached to PBP Bag | Rep line detected attached to PBP instead of correct bag | info |
T1608 | Rep Line Not Detected | System fails to detect replacement line | info |
T1609 | Effluent Bag Full | Effluent volume exceeds remaining capacity of effluent bag during prime | info |
T1610 | Rep scale weight error | Replacement bag weight does not change as expected during prime | error |
T1611 | PBP scale weight error | PBP bag weight does not change as expected during prime | error |
T1612 | No Line in BLD | No effluent line detected in BLD | error |
T1614 | Return Line Clamped | Return line is clamped or kinked preventing blood circulation | error |
T1615 | Access Line Clamped | Access line is clamped or kinked preventing blood circulation | error |
T1616 | Liquid Level Sensor Fail | Liquid level sensor in deaeration chamber not sensing the chamber | warning |
T1625 | Clamped Lines Test Failed | Lines not clamped when set unloading is requested | error |
T1629 | Patient Lines Test in Progress | Lines not clamped when set unloading is requested | error |
T1630 | Return Barrier May Be Wet | Return barrier detected as wet | warning |
T1631 | Pod Repositioning Interrupted | Pod repositioning interrupted, check for clamped effluent line | warning |
T1632 | Pod Repositioning Interrupted | Pod repositioning interrupted due to clamped access lines | error |
T1633 | Pod Repositioning Interrupted | Pod repositioning interrupted due to clamped access and return lines | error |
T1649 | PBP Bag Overweight | Measured bag weight at maximum | warning |
T1650 | Replacement Bag Overweight | Measured replacement bag weight at maximum | warning |
T1651 | Dialysate Bag Overweight | Measured dialysate bag weight at maximum | warning |
T1652 | Replacement 2 Bag Overweight | Measured replacement 2 bag weight at maximum | warning |
T1654 | ABD Fluid Detected | ABD detects fluid during setup for new patient | warning |
T1656 | Return Extremely Negative | Return pressure out of range or low blood flow detected | error |
T1658 | TPE Prime Solution Empty | Priming bag is empty | warning |
T1659 | Return Clamp Not Closed | Return clamp fails to close or debris blocks clamp | error |
T1660 | Prescription Changes Timeout | Changes to prescription entered but not accepted or cancelled within 5 minutes | info |
T1701 | Calibrate Syringe | Syringe pump calibration required | info |
T1703 | Syringe Arm Interrupted | Syringe arm obstructed during new patient test or syringe installed before test | info |
T1704 | Syringe Force Sticky | Syringe arm/front panel is dirty or obstruction present | info |
T1705 | Effluent Bag Full | Effluent bag is full | warning |
T1711 | Treatment Stopped | No fluid transfer over 10 minutes; Stop button pressed; Unresolved alarm; Open scale handle | warning |
T1712 | Return Line in Clamp | New patient selected and tubing line installed in component; Tubing remains in component from previous treatment | info |
T1713 | Bag Not filling | Effluent bag not filling during prime | info |
T1714 | Bag Not filling | Effluent bag not filling during prime | info |
T1716 | Effluent Drain Weight Increase | Unexpected weight increase detected on the scale | warning |
T1717 | Rep Weight Increase | Unexpected weight increase detected on the scale | warning |
T1718 | Rep2 Weight Increase | Unexpected weight increase detected on the scale | warning |
T1719 | Dia Weight Increase | Unexpected weight increase detected on the scale | warning |
T1720 | PBP Weight Increase | Unexpected weight increase detected on the scale | warning |
T1721 | Effluent Bag Weight Change | Unexpected weight increase detected on the scale | warning |
T1722 | Defaults Not Set | Installation is incomplete; A default setting is missing | info |
T1723 | Line in Component | New patient selected and tubing line installed in component; Tubing remains from previous treatment | info |
T1724 | Line in Component | New patient selected and tubing line installed in component; Tubing remains from previous treatment | info |
T1725 | Line in Component | New patient selected and tubing line installed in component; Tubing remains from previous treatment | info |
T1726 | Line in Component | New patient selected and tubing line installed in component; Tubing remains from previous treatment | info |
T1772 | Rep2 Line Clamped | Rep2 set line kinked or clamped | info |
T1773 | PBP Line Attached to Rep2 | PBP set line connected to wrong bag | info |
T1774 | Rep2 Line Attached to PBP | Rep2 set line connected to wrong bag | info |
T1775 | Rep2 Attached to Rep Bag | System detects weight change on incorrect scale | info |
T1776 | Rep2 Line Not Connected | System detects weight change on incorrect scale | info |
T1777 | Rep Line Attached to Rep2 | System detects weight change on incorrect scale | info |
T1778 | Rep2 scale weight error | Rep2 bag weight does not change as expected during prime | error |
T1783 | Wrong Set Detected | Set recognition test during priming detects incorrect set | warning |
T1816 | Return Barrier May Be Wet | Fluid barrier detection during operation | warning |
T1833 | Battery Not Present | System temperature high or battery fuse blown | error |
T2071 | Connectivity Test | Test alarm for remote alarm system | info |
T2119 | AE max set life reached | Therapy set life exceeded | info |
T2124 | Unsuitable Calcium Solution | Calcium solution concentration out of range for patient weight | info |
T2125 | Bag on Wrong Scale | Unexpected weight on AE scale | info |
T2131 | Line Misconnected | Line not connected correctly during prime | info |
T2132 | Line Misconnected | Line not connected correctly during prime | info |
T2160 | Flow Problem | Flow obstruction detected | warning |
T2161 | Flow Problem | Flow obstruction detected | warning |
T2202 | Flow Problem | Solution flow rate less than half expected; Detection delayed up to 40 seconds | warning |
T2217 | Effluent Bag Incorrect | 5-L effluent bag in use when 9-L bag size selected | warning |
T2224 | Bag Not Filling | Return line disconnected or obstructed | warning |
T2228 | Anticoagulation Suspended | Anticoagulation not performed for over 6 minutes | warning |
T2238 | Blood Flow Rate Too Low | Blood flow rate below threshold | warning |
T2240 | Return Low Operating Point | Return operating point becomes low | warning |
T2243 | Auto-Effluent Bags Nearly Full | Effluent bag filled during Prime with no remaining capacity | warning |
T2244 | Effluent Bag Full | Effluent bag weight exceeds maximum or bag is full | warning |
T2254 | TherMax Sustained Communication Lost | Loss of communication between TherMax and PrisMax for more than 20 minutes | error |
T2255 | PrisMax - TherMax Communication Lost | Disconnected cable or loss of communication | warning |
T2259 | Call Service | TherMax not properly installed | error |
T2260 | PBP Excessive Weight Error | Bad bag connection or line obstruction | error |
T2261 | Priming bag is empty | Priming bag empty | warning |
T2262 | Priming bag is empty | Priming bag empty | warning |
T2263 | Effluent Bag Full | Effluent bag full | warning |
T2274 | TherMax In Transport Position | Warmer arm in transportation position | warning |
T2275 | TherMax Cover Open | TherMax open in cleaning position or latches not fully closed | warning |
T2280 | Return Line Disconnected in Prime | Return line disconnected during priming | warning |
T2281 | TherMax Bag Not Connected to Set | Warmer disposable not detected during prime | error |
T2282 | TherMax Outlet Temperature Too High | Temperature exceeds threshold | error |
T2283 | Blood Flow Rate Too Low For TherMax | Blood flow rate below threshold for TherMax operation | warning |
T2284 | TherMax Disposable Not Inserted | Warmer disposable not detected during therapy | error |
T2285 | TherMax Disposable Leak | Leak from blood warmer disposable | critical |
T2286 | Replacement Excessive Weight Error | Bad bag connection or line obstruction | error |
T2287 | Effluent excessive weight error | Dialysate effluent weight exceeds expected limits | warning |
T2288 | TherMax power switch off | TherMax blood warmer power switch turned off | warning |
T2289 | Blood flow rate too low for TherMax heating | Return pressure above 20 mmHg threshold | warning |
T2290 | Return blood temperature low | Plate temperature at maximum limits | warning |
T2291 | Return blood temperature low - incompatible prescription | Prescription parameters incompatible with heating capability | warning |
T2292 | TherMax malfunction | Heating system operational error | error |
T2293 | TherMax leak detector error | Leak detector failure during operation | error |
T2295 | TherMax malfunction with code | Malfunction code sent from TherMax to PrisMax controller | error |
T2296 | TherMax disposable not locked | TherMax disposable not properly secured | error |
T2297 | TherMax detecting high voltage | Abnormal voltage detected in TherMax circuit | error |
T2298 | TherMax malfunction | Unspecified TherMax system malfunction | critical |
T2300 | TherMax bag not inflated | Bag inflation pressure lost during operation | error |
T2302 | TherMax not level | TherMax arm position incorrect | warning |
T2303 | TherMax fluid present | Fluid detected in TherMax device interior | error |
T2304 | TherMax not level | TherMax insufficient level for proper operations | warning |
T2307 | TherMax cover open | TherMax cover not fully closed or in cleaning position | error |
T2308 | TMP arterial pressure rising | Arterial pressure elevation during treatment | warning |
T2309 | Air detected in prime | Air bubbles present during priming phase | warning |
T2310 | Air detected flush | Air bubbles present during flush cycle | warning |
T2314 | Ambient temperature sensor failure | Ambient temperature sensor malfunction | error |
T2315 | Foam detected in liquid level sensor chamber | Foam present in deaeration chamber | warning |
T2322 | Liquid level sensor self-test failed | LLS self-test failure during system diagnostics | error |
T2325 | Target plasma exchange treatment completed | Target exchange volume achieved | info |
T2327 | Dialysate pump set load failure | Motor RPM outside command limits for 3+ seconds during set loading | info |
T2328 | Replacement pump set load failure | Motor RPM/position outside limits or fault bits raised during loading | info |
T2329 | Pre-blood pump set load failure | PBP motor RPM/position outside limits or fault during set loading | info |
T2330 | Blood Pump Set Load Fail | Replacement motor RPM or position outside command limits for 3.0 seconds or Speed Error or Over Torque Fault bits raised during set loading/unloading | info |
T2331 | Auto-Effluent Pump Set Load Fail | Replacement motor RPM or position outside command limits for 3.0 seconds or Speed Error or Over Torque Fault bits raised during set loading/unloading | info |
T2332 | Effluent pump set load failure | Motor RPM outside limits for 3+ seconds during set loading | info |
T2333 | Turn Off Sweep Gas | Transitioning from therapy state to recirculation, return, or end mode when ECCO2R is used | info |
T2334 | Turn Off External Pump | Transitioning from therapy state to recirculation, return, or end mode when external pump is used | info |
T2335 | Turn On External Pump | Treatment starts when Citrate Bag is selected as anticoagulation type | info |
T2338 | High Buffer Load | Normalized net buffer load exceeds 0.3 mmol/h/kg | warning |
T2339 | ECCO2R Checkpoint Reminder | Preset reminder interval to assess ECCO2R therapy elapses | info |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
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0 fixes logged by technicians through their AI, with outcomes, for this model.
ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.