X-ray systems · Arcadis family

Siemens Healthineers Orbic: troubleshooting and error codes

The ServiceForge knowledge base holds 72 documented symptoms for the Siemens Healthineers Orbic, with 84 ranked causes, 111 diagnostic checks with test points and expected values, and 6 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Insufficient accuracy of 3D navigation patient safety

3D navigation accuracy falls below required tolerance

Ranked causes

1. Interface at calibration phantom not clean or damaged (common)
2. Navigation marker ring on I.I. not mounted correctly (common)
3. Grid holder at I.I. is dirty (occasional)

First check

Inspect calibration phantom interface

Test point: phantom interface
Expected: clean and undamaged

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Acquisition image chain software warning during framegrabbing radiation

Software warning during image framegrabbing, usually self-corrected but may indicate component issues

Ranked causes

1. Exposure footswitch problem (occasional)
2. D1 power supply board failure in image container (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

C-arm carbon fiber structure damage caution

Visual damage to carbon fiber structure detected during inspection, ranging from superficial paint damage to cracks or flaked surfaces

Ranked causes

1. Superficial damage in painted area or running surface edges (common)
2. Large-scale destruction of carbon fiber structure (rare)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

C-arm carbon structure damage caution

Visual inspection reveals superficial or extensive damage to carbon fiber structure, including paint damage, projecting carbon fibers, cracks, or flaked-off areas on running surfaces

Ranked causes

1. Superficial damage to painted area or running surface edges (occasional)
2. Extensive damage indicating general or large-scale destruction of carbon structure (rare)

First check

Visually inspect C-arm for damage to carbon structure

Test point: Entire C-arm carbon structure
Expected: No visible damage, cracks, flaking, or projecting fibers

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration unsuccessful radiation

Calibration process fails to complete

Ranked causes

1. Dose unstable (common)
2. Phantom positioned incorrectly (common)

First check

Verify dose stability

Test point: dose monitoring
Expected: stable dose reading

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Disk full error from image chain radiation

Disk storage capacity exceeded, causing general stop failure in image chain

Ranked causes

1. Insufficient free disk space on drive C (common)
2. D1 power supply board failure in image container (occasional)

First check

Verify free space on drive C

Test point: drive C:
Expected: more than 600MB free space

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

I.I. laser light localizer function check

Laser diodes or laser light fan beam positioning do not function or are misaligned

Ranked causes

1. Laser diode malfunction or failure (unknown)
2. Laser light fan beam misalignment (unknown)

First check

Test laser diode function

Test point: Laser diodes on localizer
Expected: Laser diodes illuminate when activated

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

I.I. laser light localizer mechanical failure radiation

Mechanical damage detected on integrated or external I.I. laser light localizer, or I.I. ring loose or damaged

Ranked causes

1. Mechanical damage to localizer assembly (occasional)
2. I.I. ring loose or damaged (occasional)

First check

Test laser diode function

Test point: Integrated I.I. laser light localizer
Expected: Laser diodes activate and project light

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Lifting column movement abnormality caution

Lifting column produces noises, exhibits bearing play, or fails to stop at end positions

Ranked causes

1. Bearing wear or mechanical wear (occasional)
2. End position limit switch failure (rare)

First check

Electrically move lifting column full range and listen for noise

Test point: Basic unit lifting column motor and bearings
Expected: Smooth movement with no excessive noise or play

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Monitor trolley lifting column movement abnormality caution

Monitor trolley lifting column produces noises, exhibits bearing play, or fails to stop at end positions

Ranked causes

1. Bearing wear or mechanical wear (occasional)
2. End position limit switch failure (rare)

First check

Move motorized monitor trolley column full range and note movement

Test point: Monitor trolley lifting column motor and bearings
Expected: Smooth movement with no excessive noise or bearing play

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Radiation release switch not functioning radiation

Hand or foot switch for radiation release does not activate fluoroscopy, or cables damaged

Ranked causes

1. Electrical switch failure or contact corrosion (occasional)
2. Cable breakage or damage (occasional)

First check

Test hand switch for radiation release

Test point: Hand-operated radiation release switch
Expected: Switch activates fluoroscopy when pressed

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

3D reconstruction calibration required

Routine 3D reconstruction calibration and limiting resolution check as part of maintenance

Ranked causes

1. Routine maintenance requirement (common)

First check

Calibrate 3D reconstruction

Test point: 3D reconstruction system
Expected: Calibration complete per IQ quick test procedure

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

3D reconstruction motor-controlled orbital movement does not stop on emergency stop patient safety

When emergency stop switch is pressed during 3D scan, motor-controlled orbital movement continues instead of stopping

Ranked causes

1. Emergency stop circuit malfunction (unknown)

First check

Press emergency stop switch during 3D scan

Test point: Emergency stop switch and orbital motor control
Expected: Motor-controlled orbital movement stops immediately

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

3D scan does not execute properly after emergency stop reset caution

After disengaging emergency stop switch, 3D scan fails to execute or orbital movement does not stop at end position

Ranked causes

1. Motor control or limit switch malfunction (unknown)

First check

Start 3D scan after emergency stop disengagement

Test point: Motor control and C-arm end-position detection
Expected: 3D scan executes properly and orbital movement stops at C-arm end position

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

3D scan release blocked during image quality test

Error messages displayed when testing 3D function; 3D scan cannot be released

Ranked causes

1. C-arm angulation perpendicular rotated during transport (occasional)

First check

Verify gear mark alignment at 0 degree C-arm angulation

Test point: Cable module gears
Expected: Two marks on both gears exactly across from one another

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Acoustic warning signal not functioning radiation

Compulsory radiation shutdown alarm or fluoroscopy timer audible warning does not activate

Ranked causes

1. Acoustic buzzer failure or configuration disabled (occasional)

First check

Boot system and access local service configuration

Test point: System PC local service interface
Expected: System boots and service menu accessible

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Acquisition image chain hardware fatal error radiation

Genesis board hardware failure detected during image acquisition

Ranked causes

1. Genesis graphic board failure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Acquisition image chain software warning with detailed message radiation

Software warning requiring review of extended message text for diagnosis

Ranked causes

1. Persistent software issue combined with framegrabbing error (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Angulation brake braking force insufficient patient safety

Angulation brake does not reach required braking value when engaged

Ranked causes

1. Brake spring or mechanism wear (occasional)

First check

Measure angulation brake braking force with spring scale

Test point: Angulation brake
Expected: Braking value as specified in Replacement of Parts manual for ARCADIS Orbic

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Angulation brake insufficient braking force caution

Angulation brake does not meet specified braking value when engaged

Ranked causes

1. Brake spring loss or wear (unknown)

First check

Measure angulation brake force with spring scale

Test point: Angulation brake
Expected: Braking value per ARCADIS Orbic Replacement of Parts Manual
Tools: Spring scale

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Belt tension abnormal on toothed belt for orbital movement caution

Toothed belt tension for motor-controlled orbital movement requires verification during maintenance

Ranked causes

1. Toothed belt wear or improper tension adjustment (unknown)

First check

Inspect toothed belt tension for motor-controlled orbital movement

Test point: Toothed belt
Expected: Tension within manufacturer specification

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

C-arm bearing play or noise detected caution

During C-arm movements, technician observes play in bearings or audible bearing noises

Ranked causes

1. Bearing wear or damage (unknown)

First check

Perform C-arm movements

Test point: C-arm bearings
Expected: No play, no bearing noise

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

C-arm movement excessive play or noise caution

Bearing slackness or bearing noises detected during C-arm movement

Ranked causes

1. Bearing wear or contamination (occasional)

First check

Perform all C-arm movements and listen for noise

Test point: C-arm bearings
Expected: Smooth, quiet movement with no slackness

Cable deflector integrity caution

Cable deflectors on stand or monitor trolley show damage or degradation

Ranked causes

1. Physical damage or wear to cable deflectors (unknown)

First check

Visually inspect cable deflectors on stand and monitor trolley

Test point: All cable deflector installations
Expected: No visible damage, cracks, or improper seating

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration does not start radiation

Calibration process fails to initiate

Ranked causes

1. Navigation system faulty (rare)

First check

Verify navigation system operational status

Test point: navigation system
Expected: system ready to calibrate

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: 3D calibration without navigation attachment radiation

Perform 3D calibration procedure using calibration phantom; system displays success message after first step but procedure must be completed fully per description window

Ranked causes

1. Initial calibration setup required for Orbic 3D system (common)

First check

Position 3D calibration phantom

Test point: Equipment workspace
Expected: Phantom ready per factory specification

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: 3D image quality setup radiation

Adjustment of calibration phantom and image intensifier light localizer for Orbic 3D system to ensure optimum 3D image quality

Ranked causes

1. Initial 3D system installation or recalibration required (common)

First check

Verify calibration phantom is positioned correctly

Test point: Calibration phantom
Expected: Positioned per Fig. 29

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: 3D phantom positioning radiation

Adjustment of calibration phantom for 3D imaging to ensure optimal image quality

Ranked causes

1. Calibration phantom misalignment (common)

First check

Fluoroscopy position monitoring

Test point: C-arm position relative to calibration phantom
Expected: C-arm stable and aligned with phantom markings

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: ADR control curve for fluoroscopy mode radiation

Verify automatic dose rate (ADR) control settings match factory baseline for S2 and HC2 exam sets in fluoroscopy mode.

Ranked causes

1. ADR control curve deviation from factory setpoints (unknown)

First check

Measure S2 exam set tube voltage

Test point: Operating panel display
Expected: 66 - 72 kV
Tools: Operating panel

5 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Local printer function check

Verify that the local Sony UPD970/UPD990 printer produces acceptable hardcopy output with proper brightness and contrast for diagnostic image review.

Ranked causes

1. Printer brightness/contrast not optimized (common)

First check

Verify printer connection and readiness

Test point: Local printer
Expected: Printer connected and ready to operate

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Save image for export

Copy patient image from patient browser to ImageExport folder for backup to CD-ROM via ServiceLogFilesExport

Ranked causes

1. Image export configuration required (common)

First check

Open patient browser

Test point: Application menu
Expected: Patient browser window opens

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Conductive rubber on stand or monitor trolley damaged or dirty high voltage

Voltage discharge rubber on stand base or monitor trolley wheels shows damage, contamination, or missing material

Ranked causes

1. Wear, contamination, or damage to conductive rubber (common)

First check

Inspect conductive rubber on stand and monitor trolley wheels

Test point: Voltage discharge rubber on stand base and wheel assemblies
Expected: Rubber intact, clean, without damage or contamination

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cover panel mechanical damage caution

Cover panels on stand or monitor trolley show signs of mechanical damage

Ranked causes

1. Physical damage to cover panels (unknown)

First check

Remove and inspect cover panels from stand and monitor trolley

Test point: All cover panels
Expected: No cracks, breaks, or deformation

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Emergency stop switch not functioning patient safety

Emergency stop switch does not prevent lifting column movement when activated

Ranked causes

1. Emergency stop switch electrical failure (rare)

First check

Activate emergency stop switch

Test point: Emergency stop switch on main unit control panel
Expected: Lifting column does not move when raise/lower buttons pressed

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exterior housing damage caution

Visual inspection reveals damage to housing or paint of the system

Ranked causes

1. Physical impact or wear to housing or paint (unknown)

First check

Visually inspect entire system exterior

Test point: Housing and painted surfaces
Expected: No visible damage, dents, or paint degradation

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Fluoroscopy timer function abnormal radiation

Fluoroscopy timer does not properly limit exposure time or warning signal does not activate

Ranked causes

1. Timer circuit failure or software misconfiguration (occasional)

First check

Verify fluoroscopy timer settings in system configuration

Test point: Blocktime settings in Configuration menu
Expected: Timer settings match national regulations

1 more check with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Foot brake braking effect insufficient patient safety

Foot brake on stand or monitor cart does not provide adequate braking on flat surface

Ranked causes

1. Brake pad wear or contamination (common)

First check

Test foot brake holding on flat surface

Test point: Foot brake pedal on stand and monitor cart
Expected: Equipment does not move when brake engaged

Foot brake ineffective patient safety

Foot brakes on ARCADIS Orbic stand and trolley do not provide adequate braking on flat surface

Ranked causes

1. Brake wear or malfunction (unknown)

First check

Test foot brake function

Test point: Foot brake on stand and trolley
Expected: Equipment remains stationary on flat surface when brakes applied

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Horizontal lift brake braking force insufficient patient safety

Horizontal lift brake does not reach required braking value when engaged

Ranked causes

1. Brake spring or mechanism wear (occasional)

First check

Measure horizontal lift brake braking force with spring scale

Test point: Horizontal lift brake
Expected: Braking value as specified in Replacement of Parts manual for ARCADIS Orbic

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Horizontal lift brake insufficient braking force caution

Horizontal lift brake does not meet specified braking value when engaged

Ranked causes

1. Brake spring loss or wear (unknown)

First check

Measure horizontal lift brake force with spring scale

Test point: Horizontal lift brake
Expected: Braking value per ARCADIS Orbic Replacement of Parts Manual
Tools: Spring scale

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

I.I. laser light localizer mechanical integrity

Integrated or stand-alone I.I. laser light localizer shows mechanical damage or improper seating

Ranked causes

1. Physical damage to laser light localizer assembly (unknown)

First check

Visually inspect laser light localizer for mechanical damage

Test point: I.I. laser light localizer assembly
Expected: No visible cracks, breaks, or deformation

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

I.I. laser light localizer mounting and locking

Mounted I.I. laser light localizer is loose, improperly seated, or tension band is not properly closed

Ranked causes

1. Improper mounting or locking of laser light localizer (unknown)

First check

Mount laser light localizer on I.I. assembly

Test point: Localizer mounting interface
Expected: Localizer fully seated with no gaps

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

ID labels missing or illegible

Required ID labels are missing, damaged, or difficult to read

Ranked causes

1. Label fading, peeling, or loss (common)

First check

Verify all required ID labels present and legible

Test point: ID labels on stand and monitor trolley
Expected: All required labels affixed and clearly readable

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Image disk transfer warning radiation

Warning during image disk transfer operation

Ranked causes

1. Unknown disk transfer issue (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Image distorted radiation

Calibration produces distorted image output

Ranked causes

1. Lead balls missing in calibration phantom (occasional)

First check

Inspect calibration phantom for lead balls

Test point: calibration phantom
Expected: all lead balls present

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Image quality quick test execution required

Routine image quality testing with optional external monitor and 3D calibration checks

Ranked causes

1. Routine maintenance requirement (common)

First check

Perform image quality quick test

Test point: System imaging and display
Expected: Results per ARCADIS Orbic image quality quick test specification

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Imaging PC BIOS battery requires replacement

BIOS battery in Imaging PC needs preventive replacement at scheduled intervals

Ranked causes

1. Scheduled preventive maintenance interval reached (common)

First check

Determine Imaging PC model type to identify correct replacement manual

Test point: PC type designation
Expected: Gen2 (M450, M460, M470) or Gen1 (M420, M430, M450)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Iris collimator aperture monitor display misalignment patient safety

Monitor display of iris collimator aperture diameter and position does not match actual physical iris collimator position

Ranked causes

1. Iris collimator position sensor or display calibration error (occasional)

First check

Verify iris collimator display in I.I. full format with collimator closed

Test point: Monitor display and iris collimator (X-iris)
Expected: Displayed diameter and position must match actual iris collimator aperture when fluoroscopy released

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Iris collimator blade visibility incorrect radiation

Collimator blades not clearly visible at image edges in full format or zoom modes

Ranked causes

1. Collimator blade misalignment (occasional)

First check

Select I.I. full format and check collimator blade visibility

Test point: Image intensifier and collimator blades
Expected: Collimator blades clearly visible at edges of image

1 more check with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Lifting column lubrication required

Lifting column spindle and slide cylinders require lubrication maintenance

Ranked causes

1. Normal wear, routine maintenance (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Lifting column visible damage caution

Visual damage detected on exterior or interior of lifting column

Ranked causes

1. Impact or wear damage to column structure (occasional)

First check

Visual inspection of lifting column

Test point: Basic unit lifting column exterior and interior surfaces
Expected: No cracks, dents, or visible damage

Local printer SMPTE test image quality unacceptable

5% and 95% fields on printed SMPTE test image not discernible; brightness and contrast require adjustment

Ranked causes

1. Printer brightness/contrast miscalibrated (common)

First check

Print SMPTE test image and verify field visibility

Test point: Printed SMPTE test image
Expected: 5% and 95% fields discernible

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Markers not detectable by navigation system radiation

Markers on the image intensifier, test body, or pointer are not visible to the navigation system during 3D exposure and accuracy check.

Ranked causes

1. Markers blocked or obscured during 3D exposure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Motor-controlled orbital belt tension check required caution

Routine inspection of toothed belt for motor-controlled orbital movement

Ranked causes

1. Routine maintenance requirement (common)

First check

Inspect motor-controlled orbital belt tension

Test point: Toothed belt for motor-controlled orbital movement
Expected: Belt tension within specification and no visible wear

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Motor-controlled orbital movement starts during emergency stop patient safety

3D scan initiated while emergency stop switch is pressed causes motor-controlled orbital movement to start, which must not occur

Ranked causes

1. Emergency stop switch malfunction or improper engagement (unknown)

First check

Verify emergency stop switch halts orbital movement

Test point: Emergency stop switch
Expected: Motor-controlled orbital movement must not start during 3D scan with emergency stop pressed

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Motorized monitor trolley lifting column visible damage caution

Visual damage detected on motorized monitor trolley lifting column

Ranked causes

1. Impact or wear damage to column (occasional)

First check

Visual inspection of motorized monitor trolley lifting column

Test point: Monitor trolley lifting column exterior and interior
Expected: No cracks, dents, or visible damage

No registration possible during calibration with marker ring radiation

Marker ring registration fails to initiate

Ranked causes

1. Markers not detected in starting position (occasional)

First check

Verify marker visibility and position

Test point: marker ring starting position
Expected: markers detected by system

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Orbital brake braking force insufficient patient safety

Orbital brake does not reach required braking value when engaged

Ranked causes

1. Brake spring or mechanism wear (occasional)

First check

Measure orbital brake braking force with spring scale

Test point: Orbital brake
Expected: Braking value as specified in Replacement of Parts manual for ARCADIS Orbic

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Orbital brake insufficient braking force caution

Orbital brake does not meet specified braking value when engaged

Ranked causes

1. Brake spring loss or wear (unknown)

First check

Measure orbital brake force with spring scale

Test point: Orbital brake
Expected: Braking value per ARCADIS Orbic Replacement of Parts Manual
Tools: Spring scale

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor image quality after calibration radiation

Image quality remains poor following calibration completion

Ranked causes

1. Calibration process deficient (occasional)

First check

Verify 3D limiting resolution

Test point: 3D calibration parameters
Expected: within specification

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

Radiation indicator not illuminating
SIEMENS logo not securely affixed or damaged
Slot diaphragm position monitor display misalignment
Swing brake braking force insufficient
Swing brake insufficient braking force
System cables or plugs damaged
System reboots multiple times daily
System requires second startup after power cycle
TFT monitor damage or improper attachment
UPS battery requires replacement
Warning labels missing or illegible
Wheels or wheel mounts damaged or misaligned

12 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`ASP_BIC 143`	Error from disk full	Disk storage capacity exceeded	error
`ASP_DIS 34`	Acquisition image chain hardware fatal error	Genesis board hardware failure during acquisition	critical
`ASP_DIS 40`	Image disk transfer warning	Error during image disk transfer	warning
`ASP_DIS 51`	Acquisition image chain software warning during framegrabbing	Error during image framegrabbing	warning
`ASP_DIS 54`	Acquisition image chain software warning	Software issue in image chain	warning
`CAP_PR_32`	Shutdown cancelled	System shutdown sequence was cancelled	info

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.