Mobile X-ray systems · Mobile DaRt family

Shimadzu MUX100D: troubleshooting and error codes

The ServiceForge knowledge base holds 4 documented symptoms for the Shimadzu MUX100D, with 4 ranked causes, 18 diagnostic checks with test points and expected values, and 0 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Battery code requires update for Taiwan-made battery

When using new Taiwan-made PX-12090 battery, system battery code needs to be set to code 5

Ranked causes

1. Taiwan-made battery installed with PROM V1.13 (common)

First check

Identify battery country of origin

Test point: Battery label on lower side
Expected: MADE IN TAIWAN

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exit long exposure time mode radiation

User needs to disable 3-second exposure capability and return to standard mode

Ranked causes

1. Long exposure mode enabled on current APR selection (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Increase Canon CXDI-50G exposure time to 3 seconds radiation

User requests capability to extend maximum exposure time from default 1 sec to 3 sec on Mux-100D with Canon CXDI-50G detector

Ranked causes

1. Software version prior to v1.12 limits exposure to 1 second (common)

First check

Back up X-ray tube calibration data

Test point: FVR data storage
Expected: FVR data saved before EEPROM replacement

13 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Tube voltage waveform does not reach set value at low battery high voltage

When battery level lowers to one indicator green lamp, tube voltage waveform may not reach the set value during operation

Ranked causes

1. PROM version earlier than V1.13 with Taiwan-made battery (common)

First check

Verify PROM version on unit

Test point: System display or CPU board identification
Expected: PROM version 1.13 or later

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.