Shimadzu All portable x-ray: troubleshooting and error codes
The ServiceForge knowledge base holds 4 documented symptoms for the Shimadzu All portable x-ray, with 5 ranked causes, 8 diagnostic checks with test points and expected values, and 14 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
System sluggishness or abnormal shutdown after prolonged screensaver operation
CCS application delayed startup, abnormal PC shutdown, or display of multiple error codes after screensaver runs for extended period
Ranked causes
- 1. Original screensaver consumes excessive CPU resources causing system instability (common)
- 2. Screensaver left enabled increases overall PC power consumption (occasional)
Verify screensaver setting after upgrade
- Test point
- Operating system screensaver configuration
- Expected
- Screensaver enabled with 15-minute timeout or monitor shutdown after 15 minutes
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: CXDI NE v2.12.0.13 software upgrade
Complete upgrade procedure for Canon CXDI NE software to version 2.12.0.13 on MobileDaRt Evolution systems
Ranked causes
- 1. Software upgrade required for new detector compatibility and system optimization (common)
Determine which upgrade method applies to system
- Test point
- C:\Shimadzu\Version\Version.txt second line Image Version
- Expected
- EVNE2.0SP or higher = EVNE24 Utility; prior to EVNE2.0SP = SSUM
4 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error F040300054 displayed when clinical software executes
Error appears when running clinical software application after upgrade
Ranked causes
- 1. Detector firmware not updated to required version (common)
Verify detector firmware version matches CXDI NE v2.12.0.13 requirements
- Test point
- Detector identification and firmware location
- Expected
- Detector firmware version compatible per Appendix A matrix
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
mAs value discrepancies between generator and CCS display
mAs values displayed at generator differ from CCS display due to msec rounding errors
Ranked causes
- 1. Standard GCOM file rounding errors in msec value calculation (common)
Verify GCOM mAs feature file loaded after upgrade
- Test point
- GCOM file version in system configuration
- Expected
- GCOM v2.10-NE_EVO with mAs designation matching dose configuration
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
F03010000D | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation consuming high CPU resources | error |
F040200001 | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F040300054 | Detector firmware incompatible or outdated | Clinical software application execution after upgrade to CXDI NE v2.12.0.13 with incompatible detector firmware | error |
F04050100D | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F04050100E | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F040600003 | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F040600004 | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F040600005 | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F040800001 | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F040A00001 | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F040D00001 | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F040F00001 | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F041000003 | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
F041100003 | CCS application error from screensaver CPU resource issue | System startup after prolonged screensaver operation | error |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
Community
0 fixes logged by technicians through their AI, with outcomes, for this model.
ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.