Autoclave sterilizers · Quantim family

SciCan Quantim 16: troubleshooting and error codes

The ServiceForge knowledge base holds 52 documented symptoms for the SciCan Quantim 16, with 103 ranked causes, 101 diagnostic checks with test points and expected values, and 32 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Boiler failed to fill caution

Boiler does not fill with water during startup

Ranked causes

1. Fresh water tank empty due to level sensor fault (common)
2. Fill tubes blocked (occasional)
3. Fill solenoid failed to operate (occasional)
4. Fill solenoid blocked (occasional)
5. Water filter blocked (occasional)
6. Boiler probe not connected (rare)
7. Power control module fault (rare)
8. Air bleed valve closed during fill (occasional)

First check

Check fresh water tank level

Test point: Fresh water tank
Expected: Tank filled to proper level

2 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Door does not open correctly caution

Door fails to open, opens with loud popping noise, or opens stiffly

Ranked causes

1. Pressure display calibration incorrect (common)
2. Hinge lubrication failure (common)
3. Interlock lever incorrectly set (occasional)
4. Vessel not centered to bezel hole (occasional)
5. Door moulding incorrectly fitted (rare)
6. Door sealing gasket sticking (occasional)
7. Operating altitude above 1500 metres (rare)
8. Vacuum or pressure inside vessel through valve malfunction (occasional)

First check

Verify pressure display calibration

Test point: Pressure display
Expected: Correct calibration per specifications

2 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No display high voltage

Display shows no power or indication, no visible output

Ranked causes

1. No mains power (common)
2. Fuses blown (common)
3. Thermal cut-out on boiler (occasional)
4. Mains connections on power control module loose or faulty (occasional)
5. Transformer output failure (occasional)
6. Power control module fault (occasional)
7. Display module fault or not connected (occasional)

First check

Verify mains power at wall outlet or circuit breaker

Test point: Power inlet
Expected: Mains power present

2 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error 01 Power failure

Power loss during sterilization cycle at any time

Ranked causes

1. Mains power loss or supply inadequate (common)
2. Mains fuse open or blown (common)
3. Transformer overheated and cut out (occasional)
4. Excess current draw from solenoid fault (occasional)

First check

Verify mains voltage available at unit inlet

Test point: Main power inlet
Expected: Correct mains voltage per regional standard (typically 230V or 110V)

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Running temperature is incorrect caution

Sterilizer operating temperature does not match expected setpoint

Ranked causes

1. Calibration settings CAL01 or CAL02 incorrect (common)
2. Measuring equipment not calibrated (occasional)
3. Chamber or boiler probe failure (occasional)
4. Power control module front-end hardware failure (rare)

First check

Verify CAL01 sterilizing start temperature setting

Test point: CAL01 mode display
Expected: Correct temperature value per specifications

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Boiler heater element not heating high voltage

Boiler does not generate steam or insufficient heat during ENG 07 test mode

Ranked causes

1. Boiler heating element fault or open circuit (common)
2. Triac drive circuit inactive or failed (common)
3. Thermal cut-out activated (occasional)

First check

Enter ENG mode and select mode 007

Test point: Display
Expected: 007 flashing on Pressure Display, OFF on temperature display

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Thermal cut-out operates high voltage

Thermal cut-out triggered during operation

Ranked causes

1. Boiler thermistor out of range (common)
2. Boiler thermistor not located correctly on boiler (occasional)
3. Power control module fault (occasional)

First check

Measure boiler thermistor resistance

Test point: Boiler thermistor
Expected: Within operating range

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit displays error E02 (sterilizing parameter fault)

Autoclave fails to sterilize; one of three sub-faults detected during sterilization period

Ranked causes

1. Sterilizing time fault (tE02) (occasional)
2. PT100 boiler and chamber probes do not agree (dE02) (common)
3. Temperatures outside control band (bE02) (occasional)

First check

Compare boiler and chamber PT100 probe values during sterilization

Test point: Boiler and chamber PT100
Expected: Probes agree with error <2°C during sterilizing period

2 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit displays error E03

Air bleed valve fails to close; zero differential between boiler and chamber probes not achieved

Ranked causes

1. Air bleed solenoid valve failed to operate correctly (common)
2. Air bleed tubes blocked (common)
3. Boiler not filling or gross steam leak (occasional)

First check

Measure differential between boiler and chamber PT100 probes

Test point: Boiler and chamber probes
Expected: Temperature differential reduces to zero at approximately 106°C during heating phase

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit displays error E10

Water present in boiler at end of cycle when door open enabled

Ranked causes

1. Fill solenoid fault (open or leaking) (common)
2. Flush cycle unsuccessful (common)
3. Boiler filter blockage (occasional)

First check

Verify flush valve opens at end of sterilization

Test point: Flush valve
Expected: Valve opens immediately after heater off; pressure drains from chamber

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit displays error E11

Air filter blocked detected

Ranked causes

1. Air filter blocked with debris or wet (common)
2. Pipework kinked, restricted or collapsed (occasional)
3. Air bleed tube blocked (occasional)

First check

Inspect air filter for blockage or moisture

Test point: Air filter element
Expected: Clean, dry filter with unobstructed air passage

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit flashes 'Door' continuously patient safety

Door remains closed after solenoid trigger; cannot open door

Ranked causes

1. Door held closed by mechanical condition (common)
2. Door held closed by pressure from cool down (common)
3. Door micro switch or harness short circuited (occasional)

First check

Inspect door and latch for mechanical obstruction

Test point: Door latch and lever mechanism
Expected: Latch engages fully, no visible obstruction

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit flashes 'Door' intermittently or door open light not illuminated when door shut

Door micro switch intermittent or not engaging; occurs when pressing cycle start with door open

Ranked causes

1. Door open or latch not fully engaged (common)
2. Door micro switch or harness open circuit fault (common)
3. Micro switch set position incorrect (occasional)

First check

Verify door is fully closed and latch engaged

Test point: Door latch mechanism
Expected: Latch fully engaged, door cannot move

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air bleed failure during heating

Zero differential between boiler and chamber probe not achieved during heating stage, triggering error E03. Air bleed valve fails to close or air not fully expelled.

Ranked causes

1. Air bleed valve solenoid not energizing or valve stuck open (common)
2. Air not fully expelled from chamber (occasional)

First check

Monitor differential between boiler probe and chamber probe during heating

Test point: Boiler probe / Chamber probe
Expected: Differential reduces to zero at approximately 106°C

1 more check with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Boiler and chamber temperature out of range during sterilization patient safety

During sterilization, temperature differential between boiler and chamber exceeds specification, indicating potential temperature control failure.

Ranked causes

1. Boiler probe or chamber probe malfunction or misalignment (common)
2. Heater element not responding to control circuit signals (occasional)

First check

Measure boiler and chamber temperatures during sterilization hold phase

Test point: Boiler probe / Chamber probe
Expected: 132°C, -0/+3°C differential for 132°C cycles, -0/+3°C

Door cannot be opened patient safety

Door lock engaged, unit will not allow door opening

Ranked causes

1. All power lost to unit (occasional)
2. Internal power failure (rare)

First check

Verify mains power availability

Test point: Power outlet socket
Expected: Power outlet grounded and energized

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Door solenoid malfunction

Door does not pop open to drying position or does not open fully when solenoid is energized or de-energized

Ranked causes

1. Solenoid coil fault or disconnection (unknown)
2. Power control module connector or solenoid drive voltage failure (unknown)

First check

Enter ENG mode and select mode 006

Test point: Display
Expected: 006 flashing on Pressure Display, Eng on temperature display

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Insufficient water in fresh water tank

Flashing red LED during cycle operation

Ranked causes

1. Fresh water tank empty due to level sensor fault (common)
2. Power control module fault (occasional)

First check

Verify fresh water tank level

Test point: Fresh water tank
Expected: Tank full

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

PT100 failure chamber caution

Chamber temperature probe malfunction detected

Ranked causes

1. Chamber PT100 probe open circuit or short circuit (common)
2. Power control module fault (occasional)

First check

Measure chamber PT100 probe resistance

Test point: Chamber PT100 sensor
Expected: Open circuit or short circuit indicates failure

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Safety feature activated patient safety

Pressure release valve or boiler over-temperature safety cutout has operated; continuous beeping alert

Ranked causes

1. Pressure relief valve operated (unknown)
2. Boiler over-temperature safety cutout activated (unknown)

First check

Observe alert status

Test point: Unit display and audio output
Expected: Continuous beeping alert sounding

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit displays error E12 caution

Boil dry condition detected; boiler has run out of water

Ranked causes

1. Water loss from boiler due to pipework leaks (common)
2. Boiler thermistor detects rapid temperature rise (occasional)

First check

Monitor boiler thermistor temperature rise rate during heating phase

Test point: Boiler thermistor
Expected: Gradual temperature rise with water present; rapid rise indicates no water

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Water not detected in boiler

After two fill attempts, water level sensor fails to detect water in boiler within timeout, triggering error E13.

Ranked causes

1. Boiler probe water level sensor failure (common)
2. Water supply failure or blockage (common)

First check

Verify water fills boiler during fill cycle

Test point: Boiler
Expected: Water visible in boiler

Air bleed valve does not close

Zero differential between boiler and chamber probes not achieved; E03 error displayed at approximately 106°C

Ranked causes

1. Air not fully purged from chamber during heating stage (unknown)

First check

Monitor differential between boiler and chamber temperature probes

Test point: Boiler probe and chamber probe
Expected: Zero differential at approximately 106°C to trigger valve closure

1 more check with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Calibration: Factory default (CAL 08)

Return unit to factory default temperature and time settings

Ranked causes

1. Factory default reset required (unknown)

First check

Open door and enter CAL mode

Test point: CAL mode entry
Expected: CAL displayed, 001 shown on pressure display

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Residual air content (CAL 09)

Set residual air content of the sterilization vessel

Ranked causes

1. Residual air content adjustment required with measurement capability (rare)

First check

Verify capability to measure residual air content

Test point: Test equipment and documentation
Expected: Equipment and procedure documentation available to determine residual air content

Calibration: Sterilization hold time (CAL 07)

Set sterilizing cycle timer plateau period duration at temperature

Ranked causes

1. Hold time calibration required for 121 or 132°C cycle (unknown)

First check

Open door and enter CAL mode

Test point: CAL mode entry
Expected: CAL displayed, 001 shown on pressure display

8 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Sterilizing start temperature (CAL 01)

Adjust temperature at which timed sterilizing cycle begins

Ranked causes

1. CAL 01 requires adjustment for 121°C cycle (unknown)

First check

Open door and enter CAL mode

Test point: CAL mode entry
Expected: CAL displayed, 001 shown on pressure display

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Target temperature (CAL 02)

Adjust cycle target running temperature

Ranked causes

1. CAL 02 requires adjustment for 121 or 132°C cycle (unknown)

First check

Open door and enter CAL mode

Test point: CAL mode entry
Expected: CAL displayed, 001 shown on pressure display

6 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Temperature display (CAL 03)

Calibrate displayed temperature to match actual steam temperature using external measurement equipment

Ranked causes

1. Temperature display calibration required (unknown)

First check

Verify external measuring equipment is calibrated and connected

Test point: Thermocouple/temperature probe connection to 1/4 BSP port
Expected: Probe properly connected and securing valve closed

11 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Door not enabled; cannot proceed with recovery patient safety

Unit in locked state preventing door operation during recovery sequence

Ranked causes

1. System lockout or fault preventing door enable (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Door open during cycle start caution

DOOR illuminates on display; cycle start button pressed with door open

Ranked causes

1. Door not fully closed before cycle start (common)

First check

Inspect door position

Test point: Door latch
Expected: Door fully closed and latched

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Drying cycle heater not warming

Band heater does not warm up or vessel temperature does not rise during drying cycle test

Ranked causes

1. Band heater fault or open circuit (unknown)

First check

Enter ENG mode and select mode 010

Test point: Display
Expected: 010 flashing on Pressure Display, OFF on temperature display

2 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Error code 01 caution

Power failure occurred during active cycle

Ranked causes

1. Mains power loss during cycle execution (occasional)

First check

Verify mains power available

Test point: Power inlet
Expected: Stable mains voltage present

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error code 02 caution

Annex A failure detected (time or temperature sensor failure)

Ranked causes

1. Temperature or time sensor fault; gasket contamination (occasional)

First check

Inspect gasket condition

Test point: Door gasket
Expected: Clean, undamaged gasket

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error code 03 caution

Air bleed procedure unsuccessful; air not fully vented from chamber

Ranked causes

1. Chamber air not fully vented during sterilization (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error code 07 patient safety

Thermistor sensor fault detected

Ranked causes

1. Temperature sensor (Thermistor) defective or disconnected (rare)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error code 10 caution

Water detected in boiler steam chamber

Ranked causes

1. Boiler contains residual water preventing proper heating (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error code 12 patient safety

Boiler has boiled dry; heating element exposed

Ranked causes

1. Water depleted during cycle; improper surface mounting (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error code 13 caution

Boiler failed to fill with water at start of cycle

Ranked causes

1. Water supply blocked; water contamination (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error code 14 patient safety

PT100 chamber temperature sensor fault

Ranked causes

1. PT100 temperature sensor defective or disconnected (rare)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error code 15 caution

Door opened during drying phase of cycle

Ranked causes

1. Door manually opened before drying complete (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error code 17 patient safety

Steam dump valve failed to vent all pressure from chamber

Ranked causes

1. Dump pipe blockage; valve malfunction (occasional)

First check

Inspect external dump pipe

Test point: Dump pipe outlet
Expected: Pipe open and unobstructed

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error code 18 patient safety

Minor leak detected from pressure vessel

Ranked causes

1. Vessel seal degradation; gasket or weld leak (rare)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Indicating device suspected faulty caution

Display, indicator light, or alert system not functioning correctly

Ranked causes

1. Faulty display or indicator component (rare)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Insufficient water in tank caution

Low water LED illuminates; autoclave cannot run cycle

Ranked causes

1. Tank water level below minimum (common)

First check

Observe Low water LED

Test point: Control panel LED indicator
Expected: Low water LED illuminated

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

LED or buzzer not functioning

Display LEDs do not flash or buzzer does not sound during test mode

Ranked causes

1. LED or buzzer circuit fault (unknown)

First check

Enter ENG mode and select mode 008

Test point: Display
Expected: 008 displayed

1 more check with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Recovery sequence unsuccessful

Recovery process incomplete; selected sterilizing cycle not completed or boiler not flushed

Ranked causes

1. Power interruption during recovery sequence (occasional)

First check

Stabilize unit

Test point: Display indicators
Expected: No flashing, no beeping

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Temperature out of range during sterilization patient safety

Boiler and chamber temperature differential exceeds specification during sterilization period

Ranked causes

1. Heater element malfunction or control drift (unknown)

First check

Compare boiler temperature to chamber temperature during sterilization

Test point: Boiler probe and chamber probe
Expected: 132 °C boiler minus 0 to +3 °C chamber (132 sterilizing cycles), -0 to +3

Temperature overshoot during sterilizing approach patient safety

Chamber temperature overshoots target sterilizing temperature during ramp phase before sterilizing timer starts.

Ranked causes

1. Heater element control not reducing power before reaching Cal 01 temperature (occasional)

Unit displays error E07

Boiler thermistor failure detected

Ranked causes

1. Boiler thermistor open circuit or short circuit to ground (common)

First check

Test boiler thermistor continuity and insulation

Test point: Boiler thermistor terminals
Expected: Continuity present, no short to ground

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit displays error E13

Boiler fails to fill with water within time frame during fill attempts

Ranked causes

1. Boiler not filling with water or adequate water (common)

First check

Verify water reaches boiler probe to complete circuit

Test point: Boiler probe
Expected: Circuit closure and valve closure when water level reached

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Water level not detected in boiler

Boiler does not fill within given time frame; E13 error displayed after two fill attempts

Ranked causes

1. Boiler probe sensor failure or water not reaching probe (unknown)

First check

Verify water reaches boiler probe to complete circuit

Test point: Boiler probe
Expected: Water contact at probe completes circuit

Error codes

Code	Meaning	Trigger	Severity
`01`	Power failure during cycle	Mains power loss while cycle running	error
`02`	Annex A failure (time or temperature)	Temperature or time sensor malfunction; gasket contamination	error
`03`	Air bleed unsuccessful	Air not fully vented from chamber during sterilization	warning
`07`	Thermistor sensor fault	Temperature sensor malfunction detected	error
`10`	Water in boiler	Water detected in boiler chamber when should be vapor only	warning
`12`	Boiled dry	Heating element exposed; boiler emptied during cycle	error
`12`	Thermal cut-out operation	Boiler temperature exceeds safe limits	warning
`13`	Boiler failed to fill	Boiler does not fill with water during startup phase	error
`14`	PT100 failure (chamber)	Chamber temperature probe malfunction detected or loss of pressure signal	error
`15`	Door opened during drying	Door latch released before drying cycle complete	warning
`17`	Failure to dump all steam	Pressure remains in chamber after sterilizing phase	error
`18`	Minor leak detected from vessel	Leak sensor activated during cycle	warning
`b02`	Sterilization temperature fault (boiler/chamber differential)	Temperature differential exceeds specification during Stage 3 sterilization	error
`B02`	Temperature control fault during sterilizing stage	Occurs during sterilization period	error
`d02`	Sterilization temperature fault (boiler/chamber differential)	Temperature differential exceeds specification during Stage 3 sterilization	error
`D02`	Temperature control fault during sterilizing stage	Occurs during sterilization period	error
`E01`	Power failure	Power loss during sterilization cycle	critical
`E01`	Recovery mode error	Pressing standby button or switching off/on at mains while in CAL 15 ready mode	error
`E02`	Sterilizing parameter fault (three sub-types: tE02, dE02, bE02)	Failure of electronic comparator checks during sterilization	error
`E03`	Zero differential not achieved between boiler and chamber probes	During heating stage, differential between boiler and chamber temperature does not reach zero by approximately 106°C	error
`E03`	Air bleed was not successful	Failure to balance boiler and chamber probes within time limit during heating	error
`E04`	Pre-vacuum time limit exceeded	Required vacuum pressure not reached within set time limit during first pulse	error
`E07`	Boiler thermistor failure	Open circuit or short circuit in boiler thermistor detected	error
`E10`	Boiler overfill error	Water in tank when fill or flush valve is opened during ENG 03 valve test	warning
`E10`	Water in boiler	Water present in boiler when door open enabled at end of cycle	warning
`E11`	Air filter blocked	Blockage detected in air filter or air path	warning
`E12`	Boil dry indication	Boiler temperature rises rapidly during heating phase indicating no water present	warning
`E12`	Thermal cut-out or over-temperature condition	Boiler exceeds safe temperature threshold, possibly during extended heating in ENG 07 mode	warning
`E13`	Boiler failed to fill	Water not detected by boiler probe within time frame during fill attempts	error
`E14`	PT100 failure (chamber)	Chamber PT100 probe malfunction	error
`T02`	Temperature control fault during sterilizing stage	Occurs during sterilization period	error
`t02`	Sterilization temperature fault (boiler/chamber differential)	Temperature differential exceeds specification during Stage 3 sterilization	error

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.