Physio-Control LIFEPAK 35: troubleshooting and error codes
The ServiceForge knowledge base holds 41 documented symptoms for the Physio-Control LIFEPAK 35, with 76 ranked causes, 58 diagnostic checks with test points and expected values, and 313 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
No power when turned on
Device does not power up; no indication of operation
Ranked causes
- 1. Low battery voltage (common)
- 2. Battery connector pin loose, covered with foreign substance, or damaged (common)
- 3. Defective battery (occasional)
- 4. Defective power cord (occasional)
- 5. Power adapter not properly connected (occasional)
- 6. Defective power adapter (occasional)
Verify battery charge level
- Test point
- Battery voltage or charge indicator
- Expected
- Battery fully charged
4 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
NIBP (blood pressure) function malfunction patient safety
Non-invasive blood pressure monitoring not measuring correctly
Ranked causes
- 1. NIBP calibration error (common)
- 2. NIBP hose or connector leak (common)
- 3. NIBP module cable connection loose (common)
- 4. NIBP pump motor failure (occasional)
- 5. NIBP module electronics failure (occasional)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery charging LED not illuminated
Battery charging indicator LED inactive; battery not charging or charging circuit issue
Ranked causes
- 1. Device not properly connected to AC power source (common)
- 2. Battery not properly inserted in battery well (common)
- 3. No batteries installed (common)
- 4. Defective battery (occasional)
Verify AC adapter connection
- Test point
- Power adapter connection to device inlet
- Expected
- Securely connected to device
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Audio system malfunction caution
Speaker or audio output not functioning or output distorted
Ranked causes
- 1. System flex cable connection loose (common)
- 2. Speaker cable connection loose (common)
- 3. Speaker assembly failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Auxiliary power LED not illuminated high voltage
AC power indicator LED dark; device not receiving AC power
Ranked causes
- 1. Device not properly connected to AC power source (common)
- 2. Defective power cord (occasional)
- 3. Defective power adapter (occasional)
Verify AC power connection
- Test point
- Device power inlet and power cord connection to wall outlet
- Expected
- Securely connected to active AC outlet
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Capnography (CO2) monitoring malfunction patient safety
End-tidal carbon dioxide measurement not functioning
Ranked causes
- 1. CO2 sensor calibration drift (common)
- 2. CO2 module cable or hose issue (common)
- 3. CO2 module hardware failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Pulse oximetry (SpO2) monitoring malfunction patient safety
Oxygen saturation measurement not functioning or reading inaccurately
Ranked causes
- 1. SpO2 module cable connection loose (common)
- 2. SpO2 probe connector malfunction (common)
- 3. SpO2 module electronics failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
System overheating or fan malfunction caution
System temperature elevated or cooling fan not operating
Ranked causes
- 1. System flex cable connection loose (common)
- 2. Fan cable connection loose (common)
- 3. Fan motor failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery will not charge patient safety
Lithium-ion battery fails to charge when connected to AC power or charger.
Ranked causes
- 1. Battery temperature out of range (common)
- 2. Battery damaged or leaking (occasional)
Inspect battery for damage or leakage
- Test point
- Battery exterior
- Expected
- No cracks, punctures, or fluid leakage visible
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Charged battery loses power during patient care patient safety
Device powered by battery unexpectedly loses power or shuts down during use
Ranked causes
- 1. Improperly maintained battery (occasional)
- 2. Incompatible battery or charger used (rare)
Verify battery fully charged before use
- Test point
- Battery charge indicator on device
- Expected
- Full charge indicated
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Energy storage capacitor issue high voltage
Device capacitor charge or discharge malfunctioning affecting defibrillator energy storage
Ranked causes
- 1. Capacitor connection loose or corroded (common)
- 2. Energy storage capacitor hardware failure (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
High voltage exposure during PCB servicing high voltage
Lethal voltages may be present in the device even without operator action. Energy storage capacitors retain dangerous charge after power-off.
Ranked causes
- 1. Device not powered off or still connected to power (common)
- 2. Energy storage capacitor not discharged (common)
Verify device is powered off
- Test point
- Power switch and indicator lights
- Expected
- All power off, no LEDs illuminated
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Keypad malfunction patient safety
Keypad does not respond to user input or has intermittent response
Ranked causes
- 1. Keypad connection loose or corroded (common)
- 2. Keypad hardware failure (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient parameter monitoring malfunction patient safety
Patient vital signs monitoring not functioning correctly
Ranked causes
- 1. Parameter module cable connection loose (common)
- 2. Patient parameter PCBA failure (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Possible power loss during patient care patient safety
Device may lose power without warning during operation, potentially delaying therapy.
Ranked causes
- 1. Improperly maintained battery (common)
- 2. Use of unauthorized third-party batteries or chargers (occasional)
Verify battery type and origin
- Test point
- Battery
- Expected
- LIFEPAK Flex Lithium-ion battery, not from other manufacturers
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Service codes detected and reported
Device operating software detects improper operation or malfunction; four-digit hexadecimal service code written to prognostic log; Service LED indicator illuminates
Ranked causes
- 1. Internal program or process execution failure (unknown)
- 2. Transient electromagnetic interference (EMI) or electrostatic discharge (ESD) (occasional)
Display current active service codes
- Test point
- Service log in PSST
- Expected
- View active four-digit hexadecimal codes
2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Static discharge damage to electronic components caution
SSDs (static-sensitive devices) such as MOS ICs, FETs, optical isolators, and film resistors can be damaged or destroyed by static electricity discharge, often imperceptibly
Ranked causes
- 1. Operator static charge buildup from synthetic clothing (common)
- 2. PCBAs not handled with proper antistatic precautions (common)
Verify wrist strap is worn and properly connected
- Test point
- Wrist strap connection to mat and ground
- Expected
- Snug contact against bare skin with conductive connection established
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Static discharge damage to PCBs during handling caution
Semiconductor devices such as MOS ICs, FETs, optical isolators and film resistors may be damaged or destroyed by static electricity discharge, often imperceptible to the person causing it.
Ranked causes
- 1. Improper PCB handling without static protection (common)
- 2. Improper PCB storage and transport (common)
Verify static-dissipative mat is in use and properly grounded
- Test point
- Mat ground connection
- Expected
- Connected to earth ground
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Therapy cable does not disconnect smoothly high voltage
Release button does not function or cable does not slide out easily
Ranked causes
- 1. Release button stuck or not fully pressed (common)
- 2. Connector stuck due to corrosion or contamination (occasional)
Press release button on therapy cable connector
- Test point
- Release button on connector
- Expected
- Button fully depresses and resets
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Therapy cable does not lock in place high voltage
Connector fails to fully seat or does not produce audible click when inserted into receptacle
Ranked causes
- 1. Misaligned connector or receptacle (common)
- 2. Damaged connector or receptacle (occasional)
Verify connector and receptacle alignment
- Test point
- Red therapy cable connector, red receptacle
- Expected
- Red connector aligned with red receptacle, gray release button facing up
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Therapy cable or connector damage from disconnection without release button caution
Therapy cable connector damaged, loose, or broken from improper disconnection attempt without pressing release button
Ranked causes
- 1. Therapy cable disconnected without pressing release button (occasional)
- 2. Connector left exposed when not in use (occasional)
Inspect therapy cable connector for physical damage
- Test point
- Therapy cable connector pins and housing
- Expected
- No visible cracks, bent pins, or deformation
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: CO2 sensor
Annual CO2 calibration followed by performance inspection to maintain measurement accuracy
Ranked causes
- 1. Annual calibration interval reached (common)
Schedule and perform CO2 calibration
- Test point
- CO2 sensor
- Expected
- Calibration completed per TCP procedures
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Maintenance prompt interval
Set or reset the MAINTENANCE DUE message interval to 3, 6, or 12 months; reset after scheduled maintenance via PSST
Ranked causes
- 1. Maintenance interval needs configuration or reset (common)
MAINTENANCE DUE message appears continuously for 10 minutes after power-on when interval reached
- Test point
- Device display
- Expected
- Message appears or does not appear per configured interval
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Capacitor discharge verification high voltage
Neon lamp test of energy storage capacitor charge status before service work
Ranked causes
- 1. Capacitor remains charged after case disassembly (common)
Observe neon lamp in discharge tool while probes contact discharge points
- Test point
- Capacitor discharge points as shown in diagram
- Expected
- Neon lamp lights if charge of approximately 90 volts is present
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Component damage from static electricity caution
PCBAs with static-sensitive devices (SSDs) can be damaged or destroyed by electrostatic discharge during service, maintenance, or repair procedures. Damage may be imperceptible at the time of discharge.
Ranked causes
- 1. Operator static charge buildup from synthetic clothing (common)
Identify static-sensitive devices (SSDs) by warning symbol before handling
- Test point
- PCBAs
- Expected
- SSD warning symbol present
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Defib energy calibration error patient safety
Defibrillator output energy does not match programmed or expected value
Ranked causes
- 1. Energy calibration offset needs adjustment (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
High voltage shock hazard during service high voltage
Lethal voltages may be present in the device even without operator action, posing electrocution risk during maintenance or repair
Ranked causes
- 1. Energy storage capacitor charged (common)
Verify device is powered off
- Test point
- Power switch
- Expected
- OFF position
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Incompatible therapy cable installed patient safety
Therapy cable from LIFEPAK 15 or 20e device connected to LIFEPAK 35
Ranked causes
- 1. Wrong therapy cable model used (occasional)
Verify therapy cable catalog number
- Test point
- Therapy cable label or packaging
- Expected
- Catalog number 11113-000008
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Interface PCBA malfunction patient safety
Main interface printed circuit board assembly not functioning properly
Ranked causes
- 1. Interface PCBA hardware failure (occasional)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
MAINTENANCE DUE message appears
Device displays MAINTENANCE DUE message on screen
Ranked causes
- 1. Maintenance prompt set to display every 3, 6, or 12 months (common)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Physical device inspection after repair
Visual and physical verification that device is intact and safe for return to service
Ranked causes
- 1. Repair work may have introduced damage or improper assembly (occasional)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Post-repair performance inspection setup
Restore setup configuration and execute performance tests after device repair
Ranked causes
- 1. Setup options lost after PCBA replacement (common)
Verify device setup configuration restored
- Test point
- Device setup mode or LIFENET system
- Expected
- Setup options profile downloaded and active on device
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Power LED illuminated but screen blank and device does not operate
LED indicates power present but display inactive and no function
Ranked causes
- 1. Device boot up has failed (common)
Perform power reset
- Test point
- POWER button and LED indicator
- Expected
- LED turns off after ~5 seconds hold; device restarts and displays normally
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Readiness indicator beacon inoperative or damaged
Readiness indicator beacon requires replacement, necessitating keypad replacement as well
Ranked causes
- 1. Beacon failure or damage (unknown)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Service LED indicator illuminated caution
Service LED illuminates indicating Service codes are present and require investigation before device returns to active use
Ranked causes
- 1. Active service codes present (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Static discharge damage to components caution
Semiconductor devices such as MOS ICs, FETs, optical isolators, and film resistors damaged or destroyed by static electricity discharge during maintenance or repair
Ranked causes
- 1. Static charge buildup from synthetic clothing and touching objects (common)
Identify static-sensitive devices on PCBAs
- Test point
- PCBA components
- Expected
- SSD warning symbol visible on device
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Static discharge damage to SSDs and PCBAs caution
Static electricity can damage or destroy static-sensitive semiconductor devices (MOS ICs, FETs, optical isolators, film resistors) on circuit board assemblies
Ranked causes
- 1. Static charge buildup from synthetic clothing or improper handling (common)
Identify SSDs on PCBA
- Test point
- Component markings
- Expected
- SSD warning symbol present on static-sensitive devices
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Therapy cable connector incompatibility patient safety
Therapy cable from LIFEPAK 15 or 20e device does not connect to LIFEPAK 35 or is damaged by incompatible connection attempt
Ranked causes
- 1. Wrong therapy cable model used (occasional)
Verify therapy cable part number
- Test point
- Therapy cable label or documentation
- Expected
- Catalog number 11113-000008 for LIFEPAK 35
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Therapy cable connector not locking to receptacle patient safety
Therapy cable connector does not lock into receptacle; no click sound heard; connector may fall out or be loose
Ranked causes
- 1. Connector not properly aligned with receptacle (common)
Visually inspect connector and receptacle alignment
- Test point
- Red therapy cable connector and red receptacle
- Expected
- Red connector aligned with red receptacle, gray release button facing up
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Wire damage or pinching during reassembly caution
Wires may be pinched and damaged during device reassembly, causing electrical faults or short circuits
Ranked causes
- 1. Improper wire routing during assembly (occasional)
Inspect all wires for damage or pinching
- Test point
- Wire routing path
- Expected
- No visible damage, wires not trapped or compressed
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Wire pinching and damage during reassembly caution
Wires may be pinched and damaged during reassembly, causing equipment malfunction or electrical hazards.
Ranked causes
- 1. Failure to follow assembly instructions carefully (common)
Visually inspect wires during reassembly at each step
- Test point
- All wire routing paths and connector areas
- Expected
- No wires pinched, routed clearly away from moving parts and sharp edges
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
18 | System PCBA or accessory issue | Detected system PCBA or accessory failure condition | error |
19 | Shift check failures and accessory problems | Shift check test failure detected | error |
20 | Speed dial issue | Speed dial control malfunction detected | warning |
21 | Beacon issue | Beacon malfunction | unknown |
22 | Invasive pressure monitoring issue | Invasive pressure monitoring system malfunction | warning |
23 | VSM cable authentication logic issue | VSM cable authentication check fails | warning |
24 | Possible coin cell battery power loss | Coin cell battery voltage low or depleted | warning |
25 | Possible issue with therapy connector or cabling | Therapy connector or cable malfunction detected | warning |
E010 | IMX6 patient application integrity check failed | System integrity verification check on patient application during startup or operation | critical |
E014 | IMX6 runtest application integrity check failed | System integrity verification check on runtest application during startup | critical |
E021 | IMX6 therapy-related software failure | Failure in software module responsible for therapy delivery functions | critical |
E022 | IMX6 non-therapy software failure | Failure in non-critical software module not related to therapy delivery | warning |
E023 | IMX6 NAND flash integrity check failed | Memory integrity verification check on NAND flash storage during startup or operation | warning |
E024 | System software verification error | General system software verification check failure during startup | critical |
E025 | IMX6 application software integrity check failed | Integrity verification of application software layer during startup or operation | critical |
E026 | IMX6 watchdog reset occurred | Watchdog timer expired; processor did not respond to watchdog within timeout period | warning |
E028 | IMX6 3.3V USB OTG rail voltage out of specification | Voltage monitoring during self-test detects improper USB OTG rail voltage | warning |
E029 | IMX6 5.0V rail voltage out of specification | Software monitoring detects voltage deviation during power-up or operation | warning |
E02A | IMX6 3.3V to PMOD rail voltage out of specification | Voltage monitoring detects improper 3.3V PMOD rail voltage | warning |
E02B | IMX6 3.3V cable voltage out of specification | Voltage monitoring detects improper 3.3V on cable connection | error |
E02C | IMX6 3.3V rail voltage out of specification | Self-test detects 3.3V rail voltage outside acceptable limits | error |
E02D | IMX6 3.9V rail voltage out of specification | Software monitoring detects voltage deviation during power-up or operation | error |
E030 | Setup options integrity check failure | Data integrity check fails during startup or self-test | error |
E031 | Manufacturing configuration integrity check failure | MFG configuration data corruption detected during startup | error |
E032 | Touchscreen failure detected | Self-test fails to communicate with touchscreen or detect response | warning |
E034 | Active code table access failure | System cannot read active code table from memory | error |
E036 | IMX6 PAD connector attached but not properly recognized | Connector detection mismatch during hardware initialization | error |
E037 | Printer power overcurrent detected | Current draw from printer exceeds safe limit | warning |
E038 | Interface USB bottom port overcurrent | Overcurrent detected on USB bottom port | warning |
E039 | Interface USB top port overcurrent detected | Current draw from USB top port exceeds safe threshold during device connection | warning |
E03A | PPB module overvoltage to USB bottom port | Overvoltage condition detected from PPB module to USB bottom port | warning |
E03B | PPB module overvoltage to USB top port | Voltage on USB top port exceeds safe threshold during PPB module operation | warning |
E03C | USB port 5.0V power good signal failure | 5.0V supply monitoring detects power supply deviation on USB port | warning |
E03D | NIBP 6.0V supply voltage out of specification | Software monitoring detects voltage deviation during NIBP module operation | warning |
E03E | Capnography 5.0V supply voltage out of specification | Software monitoring detects voltage deviation during capnography module operation | warning |
E040–E07F | Paddles processor error on System PCBA | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E040-E07F | Paddles processor error | Failure in paddles processor subsystem | critical |
E050 | Paddles self-test failure | Defibrillation paddles self-test executed at startup or on demand fails | error |
E055 | Paddles microcontroller software integrity check failure | Paddle firmware checksum verification fails | error |
E057 | Paddles eye-close test failure | Paddle eye sensor fails to respond to open/close cycle during test | warning |
E058 | Paddles communications timeout | Main processor fails to receive response from paddle microcontroller within timeout period | error |
E059 | Paddles microcontroller state mismatch | Paddle state machine detects inconsistent or invalid state during operation | error |
E060 | Paddles watchdog test failure | Watchdog timer fails during paddles self-test | error |
E061 | Paddles stack test failure | Paddle microcontroller stack integrity test fails during self-test | error |
E062 | Paddles RAM test failure | Paddle microcontroller RAM test fails during self-test sequence | error |
E063 | Paddles flash CRC test failure | Flash memory CRC checksum verification in paddles fails | error |
E064 | Paddles power monitor failure | Paddle power supply monitoring detects voltage out of specification during self-test | error |
E065 | Paddles message CRC failure | Message checksum verification between main processor and paddles fails | error |
E066 | Paddles message ID error | Paddle receives message with unrecognized or invalid message ID | error |
E067 | Paddles message sequencing failure | Paddle messages received out of sequence during communication | error |
E068 | Paddles impedance not calibrated | Paddle impedance measurement falls outside acceptable calibrated range | error |
E069 | Paddles impedance calibration CRC error | Detected during self-test | error |
E06A | Paddles ADC timeout | ADC communication timeout during paddle diagnostics | error |
E06C | Paddles over voltage reset | Over-voltage condition detected on paddle circuit | error |
E06D | Paddles ECG self test failed | ECG self-test failure during paddle diagnostics | error |
E06E | Paddles Z1 self test failed | Impedance Z1 self-test failure | error |
E06F | Paddles Z2 self test failed | Impedance Z2 self-test failure | error |
E070 | Paddles M1 self test failed | M1 measurement self-test failure | error |
E071 | Paddles M2 self test failed | M2 measurement self-test failure | error |
E080–E0FF | Internal VSM module error on System PCBA | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E080-E0FF | Internal VSM module error | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection procedure | critical |
E0A1 | VSM microcontroller communication failure | Loss of communication with VSM microcontroller | error |
E0A2 | VSM microcontroller communication CRC error | CRC error in VSM communication data | error |
E0A5 | VSM software integrity check failed | Software checksum or integrity verification failure | error |
E0A7 | VSM microcontroller communication aperiodic | Aperiodic or irregular communication with VSM | error |
E0A8 | VSM 3.3V rail voltage fault | Detected during VSM power supply monitoring | error |
E0A9 | VSM analog 3.3V rail voltage fault | Detected during analog power supply monitoring | error |
E0AA | VSM 1.2V rail voltage fault | Detected during VSM power supply monitoring | error |
E0AB | VSM 5.5V rail voltage fault | Detected during VSM power supply monitoring | error |
E0AC | VSM -5.5V rail voltage fault | Detected during VSM power supply monitoring | error |
E0AD | VSM 10V rail voltage fault | Detected during VSM power supply monitoring | error |
E0AE | VSM -10V rail voltage fault | Detected during VSM power supply monitoring | error |
E0AF | VSM leads channel I fault | Detected during VSM lead monitoring | error |
E0B0 | VSM leads channel II fault | Detected during VSM lead monitoring | error |
E0B1 | VSM leads channel III fault | Detected during VSM lead monitoring | error |
E0B2 | VSM chopper circuit fault | Detected during chopper diagnostics | error |
E0B3 | VSM Wilson central terminal calculation fault | Detected during Wilson terminal calculation | error |
E0B4 | VSM voltage measurement fault | Detected during voltage measurement monitoring | error |
E0B5 | VSM IBP calibration fault | Detected during invasive blood pressure calibration | error |
E0B6 | VSM IBP monitor fault | Detected during IBP signal monitoring | error |
E0B7 | VSM patient temperature calibration fault | Detected during temperature calibration | error |
E0BA | VSM FPGA fault | Detected during FPGA diagnostics | error |
E0BB | VSM cable authentication failure | Detected during cable authentication check | error |
E0BD | VSM SPI ready signal high fault | SPI ready signal stuck high during communication | error |
E0BE | VSM SPI ready signal low fault | SPI ready signal stuck low during communication | error |
E0BF | VSM QRS GPIO toggle fault | QRS GPIO toggle failure during operation | error |
E0XX | Main processor or paddles processor or internal VSM module error | Real time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection procedure | critical |
E0XX | Main processor error | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection procedure | critical |
E0XX (E000-E03F) | Main processor error | Failure in main processor or System PCBA detected during operation or self-test | critical |
E0XX (E000–E03F) | Main processor error on System PCBA | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E0XX (E040-E07F) | Paddles processor error | Failure in paddles processor detected during operation or self-test | critical |
E0XX (E080-E0FF) | Internal VSM module error | Failure in internal VSM module detected during operation or self-test | critical |
E100–E11F | Internal communication devices error (WiFi) | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E100-E11F | Internal communication devices error | Real-time error during device use or failure during self-test procedures | critical |
E101 | WiFi power-on self test failed | Detected during WiFi module startup | error |
E120 | IMX6 I2C2 BUS ERROR | IMX6 I2C2 bus communication failure | unknown |
E120–E12F | System PCBA or IMX6 device error affecting access port, touch screen, audio | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E120-E12F | System PCBA or IMX6 device error (access port, touch screen, audio) | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection procedure | critical |
E122 | Touch screen device failure | Touch screen hardware not detected or responding | unknown |
E123 | TOUCH SCREEN FUNCTION ERROR | Touch screen functionality check failure | unknown |
E124 | Audio amplifier device failure | Audio amplifier not detected or responding | unknown |
E126 | Audio codec device failure | Audio codec hardware not detected or responding | unknown |
E127 | Audio codec function check | Audio codec self-test or functional check failure | unknown |
E128 | SYS-PCBA EEPROM device failure | System EEPROM hardware not detected or responding | unknown |
E129 | SYS-PCBA EEPROM function error | EEPROM read/write test failure | unknown |
E12A | ACCESS 15 Volt ADC device failure | 15V ADC converter not detected or responding | unknown |
E12C | Touch controller pin fault test failure | Touch controller pin continuity or connectivity test failure | unknown |
E12E | Touch controller AVDD test failure | Touch controller analog supply voltage test failure | unknown |
E130 | IMX6 I2C3 ERROR | IMX6 I2C3 bus communication failure | unknown |
E130–E13F | IMX6 device error affecting usage counters or SOM | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E130-E13F | IMX6 device error (access port, usage counters, SOM) | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection procedure | critical |
E132 | SOM user EEPROM device failure | User EEPROM on SOM not detected or responding | unknown |
E133 | SOM user EEPROM function error | User EEPROM read/write test failure | unknown |
E134 | SOM manufacturing EEPROM device failure | Manufacturing EEPROM on SOM not detected or responding | unknown |
E135 | SOM manufacturing EEPROM function error | Manufacturing EEPROM read/write test failure | unknown |
E136 | SOM temperature sensor 0 device failure | Temperature sensor 0 on SOM not detected or responding | unknown |
E138 | SOM temperature sensor 1 device failure | Temperature sensor 1 on SOM not detected or responding | unknown |
E13C | Hard paddles ADC device failure | Hard paddle ADC converter not detected or responding | unknown |
E13D | Hard paddles ADC function error | Hard paddle ADC read/conversion test failure | unknown |
E141 | Bluetooth power-on self test | Bluetooth module self-test failure during startup | unknown |
E180-E1FF | IMX6 peripherals error (SD card, data logging) | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection procedure | critical |
E180–E1FF | IMX6 peripherals error affecting SD card or data logging | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E1XX | Internal communication devices, system access, or IMX6 peripherals error | Real time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection procedure | critical |
E1XX (E100-E11F) | Internal communication devices error | Failure in WiFi communication detected during operation or self-test | error |
E1XX (E120-E12F) | System access port or touch screen error | Failure in access port, touch screen, or audio functions detected during operation or self-test | error |
E1XX (E130-E13F) | IMX6 device or usage counter error | Failure in IMX6 device, access port, or usage counter detected during operation or self-test | error |
E1XX (E180-E1FF) | IMX6 peripherals error (SD card or data logging) | Failure in SD card or data logging system detected during operation or self-test | warning |
E200-E3FF | Power and therapy delivery error | Real-time error during device use or failure during self-test procedures | critical |
E200–E3FF | Power and therapy delivery error on Energy delivery PCBA | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E225 | Power microcontroller software integrity check | Power microcontroller firmware checksum or integrity test failure | error |
E226 | Power microcontroller watchdog reset | Power microcontroller watchdog timer expired | warning |
E227 | Power microcontroller communications error | Communication between power microcontroller and other modules failed | error |
E228 | Power microcontroller communications error with SOM | Communication between power microcontroller and SOM module failed | error |
E229 | Power microcontroller communications aperiodic message check | Expected periodic message from power microcontroller not received | error |
E22A | Power microcontroller EEPROM service read error | EEPROM read operation from power microcontroller failed | error |
E22C | Power source failure check | Power source voltage or current test failure | error |
E230 | Power microcontroller 15V bus rail | 15V power rail voltage out of specification | error |
E231 | Power microcontroller analog output 3.3V rail | 3.3V analog output power rail voltage out of specification | error |
E233 | Service LED failure | Service LED not illuminating or responding to control signal | warning |
E238 | Power button stuck | Power button switch stuck in pressed or released position | error |
E239 | RTC check failure indicating possible power loss | Real-time clock verification fails during startup or operation | warning |
E23B | Coin cell battery check failure | Coin cell voltage below acceptable threshold | warning |
E2A3 | Therapy microcontroller state mismatch | Therapy module state does not match expected state during operation | error |
E2A5 | Therapy microcontroller software integrity check failure | CRC or checksum validation fails on therapy microcontroller firmware | error |
E2A6 | Therapy pacing error | Pacing output circuit detects malfunction during pacing mode | error |
E2A7 | Therapy pacing rate error | Pacing rate generation circuit fails or generates incorrect frequency | error |
E2A8 | Therapy prepulse GPIO error | General-purpose input/output prepulse control line malfunction | error |
E2A9 | Therapy QRS GPIO error | QRS detection GPIO control line fails or is in wrong state | error |
E2AA | Charge remains on capacitor after shock delivery | High-voltage capacitor does not fully discharge after defibrillation shock | error |
E2AB | Charge energy incorrect | Measured delivered energy does not match selected energy level | error |
E2AC | Charge energy incorrect with internal paddles | Delivered energy incorrect when using internal paddle electrodes | error |
E2AD | Charge energy too high; output disabled | Charging circuit produces voltage exceeding safe maximum threshold | error |
E2AF | Therapy communication timeout | Main processor fails to receive timely response from therapy microcontroller | error |
E2C0 | Therapy microcontroller watchdog check failure | Watchdog timer expires; microcontroller not responding within timeout period | error |
E2C1 | Therapy microcontroller stack check failure | Stack pointer corruption or stack overflow detected | error |
E2C2 | Therapy microcontroller RAM test failure | RAM memory self-test detects bad memory location or bit error | error |
E2C3 | Therapy flash CRC test failure | Flash memory checksum verification fails | error |
E2C4 | Therapy 3.3V monitor check failure | 3.3V supply voltage out of spec or supply monitor circuit failure | error |
E2C5 | Therapy 24V monitor check failure | 24V supply voltage out of spec or supply monitor circuit failure | error |
E2C6 | Therapy ADC conversion timeout | Analog-to-digital converter fails to complete conversion within timeout | error |
E2C7 | Therapy oscillator clock error | Microcontroller oscillator fails to generate correct clock frequency | error |
E2C8 | Therapy transfer open error | Output contactor or relay fails to open after shock delivery | error |
E2C9 | Therapy transfer close error | Output contactor or relay fails to close for shock delivery | error |
E2CA | Therapy microcontroller communication CRC error | CRC checksum failure on message from therapy microcontroller | error |
E2CB | Therapy microcontroller communication internal issue | Therapy microcontroller reports internal communication protocol error | error |
E2CC | Therapy microcontroller communication dropped message | Main processor detects missing expected message from therapy microcontroller | error |
E2CD | Therapy charge command error | Therapy microcontroller rejects or fails to execute charge command from main processor | error |
E2CE | Therapy arm command error | Therapy microcontroller rejects or fails to execute arm command | error |
E2CF | Therapy capacitor overvoltage condition | High-voltage capacitor charging circuit output exceeds safe maximum voltage | error |
E2D0 | Therapy charging timeout | Capacitor fails to charge to target voltage within timeout period | error |
E2D1 | Therapy dump timeout | Capacitor fails to fully discharge within timeout period after shock or when commanded | error |
E2D2 | SC_TH_ED_ERROR_PACE_ON_CMD - pacing on command error | Therapy module fails to execute or acknowledge pacing enable command | error |
E2D2 | SC_TH_ED_ERROR_PACE_ON_CMD | Pacing command execution error | error |
E2D3 | Therapy pulse width error | Pacing pulse width generation circuit produces incorrect pulse width | error |
E2D4 | Therapy pace charge timeout | Pacing charge circuit fails to reach target within timeout period | error |
E2D5 | SC_TH_ED_ERROR_PULSE_START_CD_TO | Pulse start charge timeout during shock delivery | error |
E2D6 | SC_TH_ED_ERROR_PULSE_STOP_CD_TO | Pulse stop charge delivery timeout | error |
E2D7 | SC_TH_ED_ERROR_PULSE_START | Therapy pulse start error detected | error |
E2D8 | SC_TH_ED_ERROR_UNEXPECTED_WATCHDOG | Watchdog timer reset during therapy operation | error |
E2D9 | Therapy H-bridge error | H-bridge circuit fault detected during defibrillation charge or delivery | error |
E2DA | Therapy defib calibration error | Calibration check of defibrillation circuit fails | error |
E2DB | Therapy ADC compare error | Analog-to-digital converter comparison mismatch | error |
E2DC | Therapy voltage on cap | Capacitor voltage exceeds safe threshold or is out of expected range | error |
E2DD | Therapy redundant variable | Redundancy check fails on therapy control variables | error |
E2DE | Therapy relay error | Therapy relay does not respond or feedback signal incorrect | error |
E2DF | Therapy over voltage error | Capacitor or output voltage exceeds maximum safe limit | error |
E2XX | Power and therapy delivery error | Real time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection procedure | critical |
E2XX (E200-E3FF) | Power and therapy delivery error | Failure in power supply or energy delivery system detected during operation or self-test | critical |
E2XX-E3FF | Power and therapy delivery error | Real-time error during device use or test failure | critical |
E400-E5FF | Interface PCBA error | Real-time error during device use or failure during self-test procedures | critical |
E400–E5FF | Interface PCBA error | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E421 | Interface uC communication failure | Interface microcontroller communication with main system fails | error |
E425 | Interface uC software integrity check | Software checksum or integrity verification failed | error |
E427 | Interface uC communication error | Interface microcontroller detects communication protocol error | error |
E430 | Interface uC power LED | Power LED does not illuminate or control signal fails | warning |
E431 | Interface uC shock LED | Shock LED does not illuminate or control signal fails | warning |
E432 | Interface uC red beacon | Red beacon light does not illuminate or control signal fails | warning |
E433 | Interface uC yellow beacon | Yellow beacon light does not illuminate or control signal fails | warning |
E434 | Interface uC 15V rail | 15V power supply voltage is out of specification | error |
E435 | Interface uC AVDD 3.3V rail | Analog supply 3.3V voltage is out of specification | warning |
E437 | Interface uC 1.8V rail | 1.8V core supply voltage is out of specification | warning |
E438 | Interface uC 3.3V rail | 3.3V digital supply voltage is out of specification | error |
E439 | Interface uC 5V rail | 5V digital supply voltage is out of specification | warning |
E43A | Interface uC 12V rail | 12V supply voltage out of tolerance | error |
E43B | Internal fan | Fan speed sensor or motor control signal fails | error |
E43C | Internal speaker | Speaker does not produce sound or control signal fails | warning |
E43D | Interface PCBA EEPROM failure | EEPROM read or write error detected | warning |
E43E | Ambient light sensor | Ambient light sensor does not respond or signal out of range | warning |
E4E1 | Audio damaged files error | Audio file integrity check fails during boot or playback | warning |
E4XX | Interface PCBA error | Interface PCBA subsystem failure | error |
E4XX (E400-E5FF) | Interface PCBA error | Failure in Interface PCBA detected during operation or self-test | error |
E4XX-E5FF | Interface PCBA error | Real-time error during device use or test failure | critical |
E600–E7FF | Internal OEM modules error (patient parameter, CO2, SpO2, NIBP modules) | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E600-E7FF | Internal OEM modules error | Real-time error during device use or failure during self-test procedures | critical |
E660 | Capnography self-test failure | Capnography module internal self-test fails | warning |
E661 | Capnography device failure | Capnography sensor or module is not functioning | warning |
E662 | Capnography communication failure | Communication between main system and capnography module fails | warning |
E670 | Capnography calibration failure | Capnography module calibration verification failed | error |
E6A0 | NIBP self-test failure | NIBP module self-test check fails | warning |
E6A1 | NIBP device failure | NIBP module device malfunction detected | warning |
E6A2 | NIBP communication failure | Loss of communication with NIBP module | warning |
E6E0 | Oximetry self-test failure | Oximetry module self-test check fails | warning |
E6E1 | Oximetry device failure | Oximetry module hardware failure detected | warning |
E6E2 | Oximetry communication failure | Communication lost with oximetry module | warning |
E6XX | Internal OEM module error | Real time error during device use or failure during diagnostic test | critical |
E6XX (E600-E7FF) | Internal OEM module error | Failure in patient parameter module or CO2/SpO2/NIBP module detected during operation or self-test | warning |
E6XX-E7FF | Internal OEM modules error | Real-time error during device use or test failure | critical |
E800 | Therapy cable validity check failure | Therapy cable validation test fails | warning |
E800–E9FF | External OEM devices error | Real-time error during device use or failure during power-on self-test, auto-test, user test, or performance inspection | critical |
E800-E9FF | External OEM devices error | Real-time error during device use or failure during self-test procedures | critical |
E8XX | External OEM device error | External patient parameter module failure | warning |
E8XX (E800-E9FF) | External OEM device error | Failure in external patient parameter device detected during operation or self-test | warning |
E8XX-E9FF | External OEM devices error | Real-time error during device use or test failure | critical |
EA00–EADF | User tests or non-ready conditions | Failure during user test or performance inspection procedure | critical |
EA00-EADF | User tests error | Real-time error during device use or failure during self-test procedures | critical |
EA02 | Shiftcheck charge button failure | Charge button self-test fails | warning |
EA03 | Shiftcheck shock button failure | Shock button self-test fails | warning |
EA04 | Shiftcheck analyze button failure | Analyze button self-test fails | warning |
EA05 | Shiftcheck speed dial push failure | Speed dial push function fails self-test | warning |
EA06 | Shiftcheck speed dial clockwise failure | Speed dial clockwise rotation fails self-test | warning |
EA07 | Shiftcheck speed dial counter-clockwise failure | Speed dial counter-clockwise rotation self-test fails | warning |
EA08 | Shiftcheck power button LED failure | Power button LED self-test fails | warning |
EA09 | Shiftcheck shock button LED failure | Shock button LED self-test fails | warning |
EA0A | Shiftcheck auxiliary power LED failure | Auxiliary power LED self-test fails | warning |
EA0B | Shiftcheck battery power LED failure | Battery power LED self-test fails | warning |
EA0C | Shiftcheck service LED failure | Service LED self-test fails | warning |
EA0D | Shiftcheck beacon patient red failure | Beacon patient red light self-test fails | warning |
EA0E | Shiftcheck beacon patient yellow failure | Beacon patient yellow light self-test fails | warning |
EA0F | Shiftcheck readiness LED yellow failure | Readiness yellow LED self-test fails | warning |
EA10 | Shiftcheck touch screen press failure | Touch screen press self-test fails | warning |
EA11 | Shiftcheck pixel display failure | Display pixel test fails or display malfunction detected | warning |
EA12 | Shiftcheck microphone speaker failure | Audio input or output device fails self-test | warning |
EA13 | Shiftcheck device damage | Visual inspection detects device damage during self-check | warning |
EA13 | Device damage shiftcheck failure | Visual inspection self-test during startup | error |
EA14 | Shiftcheck device substance contamination | Substance contamination detected during self-check | warning |
EA15 | Shiftcheck power cord damage | Power cord damage detected during inspection | warning |
EA16 | Printer paper shiftcheck failure | Printer paper status check | warning |
EA16 | Shiftcheck printer paper low or absent | Printer paper level low or absent during self-check | info |
EA17 | Shiftcheck printer operation failure | Printer operation self-test fails | warning |
EA18 | Shiftcheck spare pads absent | Spare defibrillation pads not found during self-check | info |
EA19 | Shiftcheck pads date expired | Defibrillation pads have expired during self-check | info |
EA1A | Paddles clean shiftcheck failure | Paddle cleanliness inspection self-test | warning |
EA1A | Shiftcheck paddles not clean | Paddle surfaces not clean during self-check | info |
EA1B | Shiftcheck electrode package issue | Electrode package problem detected during self-check | info |
EA1C | Therapy cable shiftcheck failure | Therapy cable inspection self-test | error |
EA1C | Shiftcheck therapy cable issue | Therapy cable problem detected during self-check | warning |
EA1D | ShiftCheck ECG cable | Automatic equipment self-test during shift check | warning |
EA1E | ShiftCheck SpO2 cable | Automatic equipment self-test during shift check | warning |
EA1F | ShiftCheck NIBP access | Automatic equipment self-test during shift check | warning |
EA20 | ShiftCheck AC power | Automatic equipment self-test during shift check | warning |
EA21 | ShiftCheck battery power | Automatic self-test during shift check | warning |
EA22 | ShiftCheck charged batteries | Automatic equipment self-test during shift check | warning |
EA23 | ShiftCheck temperature cable | Automatic equipment self-test during shift check | warning |
EA24 | ShiftCheck IBP cable | Automatic equipment self-test during shift check | warning |
EA43 | Energy dial clockwise | Energy dial rotation test during shift check | warning |
EA44 | Energy dial counterclockwise | Energy dial rotation test during shift check | warning |
EA45 | Paddles charge button | Paddle charge button test during shift check | warning |
EA46 | Paddle sternum button | Sternum paddle button pressed during functional test | warning |
EA47 | Paddles apex button | Apex paddle button pressed during functional test | warning |
EA48 | Paddles charge button | Paddle charge button test during shift check | warning |
EA49 | Paddles print button | Paddle print button pressed during functional test | warning |
EA4A | Paddles surface inspection | Visual paddle surface inspection during shift check | warning |
EA4B | Paddles cable inspection | Visual inspection of paddle cables during test | warning |
EA4C | Paddles connector inspection | Paddle connector visual inspection during shift check | warning |
EA4D | Paddles connection check | Paddle electrical connection test during shift check | warning |
EA4E | Paddles in wells check | Paddle position detection test during shift check | warning |
EA4F | Paddles charge check | Paddle charging function test during shift check | warning |
EA50 | Paddles energy delivery check | Paddle energy delivery test during shift check | warning |
EA51 | Paddles test load detected | Test load connected to paddles during functional test | warning |
EA52 | Energy test load detected | Test load not detected during energy delivery test | warning |
EA53 | Energy test load charge check | Test of charging energy into test load | warning |
EA54 | Energy test load delivery check | Test load energy delivery verification during shift check | warning |
EA55 | Energy test load leads off detected | Leads-off condition detected during test load operation | warning |
EA56 | Energy test load cable check | Test load cable integrity check during shift check | warning |
EAE0 | Auto-test service error check | Automatic self-test detects internal service error | error |
EAXX | User tests or performance inspection error | Failure during user test or performance inspection procedure | error |
EAXX (EA00-EADF) | User test or performance inspection code | Failure or result during user test or performance inspection procedure (PIP) | warning |
EB00 | Battery 1 missing | Equipment startup or battery detection check | error |
EB01 | Battery 1 fault | Battery 1 detected with fault condition during test | warning |
EB02 | Battery 1 not authorized | Battery authentication check during startup | error |
EB03 | Battery 1 low | Battery charge level monitoring during operation | warning |
EB04 | Battery 2 missing | Equipment startup or battery detection check | error |
EB05 | Battery 2 fault | Battery 2 detected with fault condition during test | warning |
EB06 | Battery 2 not authorized | Unauthorized battery detected | warning |
EB07 | Battery 2 low | Battery 2 charge below operational threshold | warning |
EB08 | Auxiliary power not connected | Auxiliary power source disconnected or unavailable | warning |
EB09 | Battery 1 end-of-life | Battery 1 has reached end-of-life threshold | warning |
EB0A | Battery 2 end-of-life | Battery 2 has reached end-of-life threshold | warning |
EB13 | Electrodes test load detected | Test load detected on electrodes | info |
EB14 | Electrodes simulator detected | Electrodes simulator connected during normal operation | info |
EB20 | Therapy cable missing | Therapy cable not detected or disconnected | error |
E_UXX | User test code | Failure during user test execution | warning |
MAINTENANCE DUE | Scheduled maintenance interval has been reached | Device powered on after maintenance interval (3, 6, or 12 months) has elapsed | warning |
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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.