Philips V60: troubleshooting and error codes
The ServiceForge knowledge base holds 184 documented symptoms for the Philips V60, with 395 ranked causes, 169 diagnostic checks with test points and expected values, and 101 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
Ventilator operates on battery power only patient safety
Ventilator runs on battery but fails to operate when connected to AC power supply.
Ranked causes
- 1. AC outlet insufficient voltage (common)
- 2. Power cord failure or not fully connected (common)
- 3. 24V power supply failure (occasional)
- 4. PM PCBA failure (occasional)
- 5. AC power inlet failure or AC power not reaching unit (occasional)
- 6. Power supply unit failure (rare)
- 7. AC inlet failure (rare)
Verify AC outlet voltage is correct
- Test point
- AC wall outlet
- Expected
- 100-240 VAC within specification
- Tools
- Multimeter
3 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Average machine or proximal pressure out of range patient safety
Pressure measurement test shows readings outside expected range during performance verification
Ranked causes
- 1. Internal exhalation port orifice plugged (common)
- 2. Leaks at circuit connections (common)
- 3. Kinked or cut tubing (occasional)
- 4. Rubber boots misaligned or cut (occasional)
- 5. Leaks at solenoid valve or pressure transducer (occasional)
- 6. DA PCBA defective (occasional)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Average machine or proximal pressure readings out of range caution
Pressure accuracy test shows measured pressures above or below specification
Ranked causes
- 1. Exhalation port not properly sealed during test (common)
- 2. Leaks in circuit connections, filters, or tubing (common)
- 3. Kinked or cut tubing in gas path (occasional)
- 4. Misaligned or cut rubber boots (occasional)
- 5. Leaks at solenoid valves or pressure transducers (occasional)
- 6. DA PCBA malfunction affecting pressure reading (occasional)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Diagnostic code 5007: Failed system leak test with low start pressure
System leak test fails, start pressure too low
Ranked causes
- 1. Port connections not plugged properly (common)
- 2. Leak test syringe tubing not clamped (common)
- 3. Disconnected or cut tubing from GDS to gas outlet (occasional)
- 4. Misaligned or cut rubber boots (occasional)
- 5. Leaks in flow sensor, solenoid valves, or pressure transducers (occasional)
- 6. Faulty pressure transducers (occasional)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Failed System Leak Test caution
Leak detected during system (air side) leak test
Ranked causes
- 1. System ports not properly plugged (common)
- 2. Leak test syringe tubing not clamped (occasional)
- 3. Disconnected or cut tubing in system (occasional)
- 4. Misaligned or cut rubber boots (occasional)
- 5. Leaks at sensors and valves (occasional)
- 6. Machine or proximal pressure transducer failure (rare)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Measured air flow values out of range caution
Air delivery/flow accuracy test shows measured flow values outside acceptable limits
Ranked causes
- 1. Exhalation port plugging incorrect for test type (common)
- 2. Calibration analyzer not in STP mode (common)
- 3. Obstruction at ventilator gas outlet port (occasional)
- 4. Air flow sensor reading out of limits (occasional)
- 5. Faulty air flow sensor cable (occasional)
- 6. DA PCBA malfunction (occasional)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Measured oxygen flow values out of range caution
Oxygen flow accuracy test shows measured oxygen flow outside acceptable limits
Ranked causes
- 1. Exhalation port not plugged during test (common)
- 2. Calibration analyzer not in STP mode for oxygen (common)
- 3. Obstruction at gas outlet port (occasional)
- 4. Oxygen flow sensor reading out of limits (occasional)
- 5. Faulty oxygen sensor cable (occasional)
- 6. DA PCBA malfunction (occasional)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Primary alarm speaker failed patient safety
Check Vent state; alarm audible alert compromised; both primary and backup speakers used
Ranked causes
- 1. Speaker not producing sound (common)
- 2. Speaker connector disconnected (common)
- 3. Braided wires contacting speaker housing (occasional)
- 4. Speaker #1 failure (MC PCBA) (occasional)
- 5. Speaker #2 failure (PM PCBA) (occasional)
- 6. CPU PCBA failure (rare)
Listen for primary speaker output during test
- Test point
- Primary speaker output
- Expected
- Audible alarm sound
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
System pressure leak test fails caution
System fails leak test at normal operating pressure; air escapes from pneumatic circuit
Ranked causes
- 1. Test ports not properly sealed during test (common)
- 2. Test syringe tubing not properly clamped (common)
- 3. Disconnected or cut tubing from GDS to gas outlet port (occasional)
- 4. Misaligned or cut rubber boots on gas path components (occasional)
- 5. Leaks at flow sensor, solenoid valves, or pressure transducers (occasional)
- 6. Pressure transducer malfunction (occasional)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blower stalled
Blower cannot produce sufficient pressure or blower speed signal has failed
Ranked causes
- 1. Blower not connected to MC PCBA (common)
- 2. Blower RPM below 3000 threshold (common)
- 3. Tachometer signal failure (occasional)
- 4. MC PCBA failure (occasional)
- 5. CPU failure (rare)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
DA PCBA ADC reference failed patient safety
Vent Inop state; measurement accuracy compromised; patient on alternative ventilation required
Ranked causes
- 1. 3.3 V supply voltage out of range (common)
- 2. 2.5 V reference error on DA PCBA (common)
- 3. DA PCBA to MC PCBA cable defective (occasional)
- 4. DA PCBA failure (occasional)
- 5. PM PCBA failure (rare)
Verify 3.3 V supply in diagnostics
- Test point
- PM PCBA 3.3 V output
- Expected
- Within specification per diagnostics
1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
DAC/ADC wrap output out of specification
Output Controls screen shows DAC/ADC count mismatch exceeding tolerance during wrap signal verification
Ranked causes
- 1. ADC chip internal fault (occasional)
- 2. DAC chip internal fault (occasional)
- 3. Addressing error of ADC or DAC (rare)
- 4. SPI interface failure (occasional)
- 5. DAC Wrap feedback path shorted or open (rare)
Verify DAC/ADC wrap output counts
- Test point
- Output Controls screen DAC Wrap signals
- Expected
- ADC count out = DAC count in ± 23 counts (0 to 4050 count range), ± 23 counts
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Ground resistance out of range high voltage
Electrical safety test fails; AC outlet grounding or power cord connection issue
Ranked causes
- 1. AC outlet not properly grounded (common)
- 2. AC power cord not fully inserted into inlet (common)
- 3. Ground wires damaged or loose at AC inlet/power supply/GDS (occasional)
- 4. Excess Loctite on oxygen inlet bracket retaining screws (rare)
- 5. Power cord damaged or AC inlet defective (occasional)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
IPAP and EPAP outside acceptable value patient safety
S/T performance test shows inspiratory and expiratory pressure settings outside specification
Ranked causes
- 1. Incorrect test setup (common)
- 2. Leaks in test circuit (common)
- 3. DA PCBA defective (occasional)
- 4. MC PCBA defective (occasional)
- 5. CPU PCBA defective (rare)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
IPAP and EPAP outside acceptable values caution
S/T Performance test shows inspiratory and expiratory pressures outside spec
Ranked causes
- 1. Test setup incorrect (common)
- 2. Leaks in circuit or test components (common)
- 3. DA PCBA malfunction (occasional)
- 4. MC PCBA malfunction (occasional)
- 5. CPU PCBA malfunction (rare)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Machine and proximal pressure sensors failed patient safety
Vent Inop alarm; patient must be placed on alternative ventilation immediately; pressure measurement unavailable
Ranked causes
- 1. DA PCBA to MC PCBA cable defect (common)
- 2. DA PCBA malfunction (occasional)
- 3. MC PCBA malfunction (occasional)
- 4. PM PCBA failure (rare)
- 5. CPU PCBA failure (rare)
Inspect cable integrity and connections
- Test point
- DA PCBA to MC PCBA cable
- Expected
- Properly seated, no visible damage
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Oxygen device failed patient safety
Check Vent state; oxygen delivery compromised; ventilator delivers 21% O2 regardless of setting
Ranked causes
- 1. Oxygen inlet filter contaminated or blocked (common)
- 2. High-pressure circuit leak (common)
- 3. Oxygen flow setting or function error (common)
- 4. Oxygen valve malfunction (occasional)
- 5. DA PCBA failure (rare)
Inspect oxygen inlet filter
- Test point
- Oxygen inlet filter element
- Expected
- Clean, unobstructed
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Ventilator cannot transition from AC to battery power patient safety
During power loss, ventilator fails to switch from AC mains to backup battery power
Ranked causes
- 1. Battery harness connections loose or disconnected (common)
- 2. Battery voltage low (< 12 VDC) (common)
- 3. Battery depleted and needs charging (common)
- 4. Internal battery malfunction (occasional)
- 5. PM PCBA malfunction in battery switch circuit (occasional)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Alarm LED failed patient safety
Check Vent state; visual alarm indicator non-functional
Ranked causes
- 1. Power switch overlay defect (common)
- 2. PM PCBA failure when LED functioning (occasional)
- 3. UI PCBA failure (occasional)
- 4. UI to PM PCBA cable defect (occasional)
Measure alarm LED control voltage
- Test point
- LED control line on PM PCBA
- Expected
- 1.0 to 2.5 V when LED on; <0.5 V when LED off, 1.0-2.5 V on state
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Auxiliary alarm supply failed patient safety
Check Vent state; external alarm interfaces may not function; alarm annunciation compromised
Ranked causes
- 1. MC PCBA voltage regulation failure (common)
- 2. PM PCBA failure (occasional)
- 3. Power supply module failure (occasional)
- 4. CPU PCBA failure (rare)
Measure auxiliary alarm supply voltage
- Test point
- MC PCBA alarm supply output
- Expected
- 10.0 V nominal, 9.0 to 11.0 V
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blower temperature high caution
Blower temperature remains elevated; ventilator performance degraded or at risk of thermal shutdown
Ranked causes
- 1. Air inlet filter dirty or blocked (common)
- 2. Cooling fan not operational (common)
- 3. Blower bearing wear or damage (occasional)
- 4. MC PCBA fault or sensor error (occasional)
Inspect air inlet filter
- Test point
- Blower inlet filter element
- Expected
- Filter clean, no visible dust or blockage
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blower temperature high (Check Vent) caution
Check Vent state; blower temperature >95°C for >60 sec; thermal overload risk; performance degradation
Ranked causes
- 1. Air inlet filter dirty or blocked (common)
- 2. Cooling fan not operational (common)
- 3. Blower malfunction (occasional)
- 4. MC PCBA failure (rare)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Forward/reverse leakage current out of range high voltage
Electrical safety test shows excessive leakage current
Ranked causes
- 1. Ground wires loosely connected at AC inlet/power supply/GDS (common)
- 2. Power cord defective or damaged (occasional)
- 3. Pinched cables or damaged wire insulation (occasional)
- 4. Power supply malfunction (occasional)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
High pressure leak test fails caution
System fails high-pressure leak test when oxygen is pressurized
Ranked causes
- 1. Inadequate oxygen source (common)
- 2. Leaks at oxygen system components (common)
- 3. Oxygen solenoid valve not fully closed (occasional)
- 4. Oxygen pressure transducer malfunction (occasional)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
High pressure oxygen leak test fails patient safety
Oxygen system fails high pressure leak test, indicating connection or valve failure
Ranked causes
- 1. Adequate oxygen source not provided (common)
- 2. Leak at oxygen connections or filter (common)
- 3. Oxygen solenoid valve not fully closed (occasional)
- 4. Pressure transducer malfunction (occasional)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Internal battery depletes prematurely caution
Battery runs down faster than expected during normal operation or standby
Ranked causes
- 1. Battery not fully charged before test (common)
- 2. Internal battery aged or defective (common)
- 3. PM PCBA malfunction in battery charging circuit (occasional)
- 4. Power supply malfunction draining battery (occasional)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Measured oxygen percentage out of range caution
Oxygen mix accuracy test shows FiO2 percentage outside acceptable limits
Ranked causes
- 1. Oxygen monitor not properly calibrated (common)
- 2. External oxygen sensor incorrectly oriented (common)
- 3. External oxygen sensor malfunction (occasional)
- 4. Oxygen solenoid valve malfunction (occasional)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Oxygen inlet pressure out of range (45-50 psig) caution
Oxygen inlet pressure reading does not meet 45-50 psig specification during leak test
Ranked causes
- 1. Inadequate oxygen source supply (common)
- 2. Leak at oxygen fitting (common)
- 3. Oxygen solenoid valve not fully closed (occasional)
- 4. Oxygen pressure transducer malfunction (occasional)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Pressure regulation high patient safety
Proximal or machine pressure exceeds safe limits; patient circuit may be obstructed or sensor faulty
Ranked causes
- 1. Patient circuit tubing connection loose or misaligned (common)
- 2. Incorrect pressure or flow settings (common)
- 3. DA PCBA pressure sensor fault (occasional)
- 4. MC PCBA solenoid control fault (occasional)
Inspect proximal and machine tubing connections
- Test point
- All patient circuit connectors
- Expected
- All connections seated and secure, no kinks or damage
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Touch screen not responding properly caution
Touch screen fails to respond to user input or responds intermittently
Ranked causes
- 1. Touch screen requires calibration (common)
- 2. Defective UI-to-PM cable (occasional)
- 3. PM PCBA defective (occasional)
- 4. CPU PCBA defective (rare)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Touchscreen not responding properly
Footboard or display touchscreen fails to register touch inputs during controls test
Ranked causes
- 1. Touchscreen needs calibration (common)
- 2. Faulty UI-to-PM PCBA cable (occasional)
- 3. PM PCBA malfunction (occasional)
- 4. CPU PCBA malfunction (rare)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
V60 ventilator software download fails or does not start
Software package does not download from PC to ventilator via Respi-Link, process stalls, or download progress does not complete
Ranked causes
- 1. Serial cable not connected or improper cable type used (common)
- 2. Ventilator not in diagnostic or download mode (common)
- 3. PC Gateway interface not running (occasional)
- 4. Serial number mismatch between PC and ventilator (occasional)
Verify PC Gateway interface is running
- Test point
- PC desktop
- Expected
- Respi-Link Gateway window open and responsive
4 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Air flow sensor calibration data error patient safety
Check Vent state; flow-related alarms compromised; volume data disabled; standby disabled; air-only operation
Ranked causes
- 1. Flow sensor cable defect (common)
- 2. Flow sensor assembly failure (occasional)
- 3. DA PCBA failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Backup alarm speaker failed patient safety
Check Vent state; backup audible alarm compromised; primary speakers used for all alarms
Ranked causes
- 1. CPU PCBA failure (common)
- 2. PM PCBA failure (occasional)
- 3. MC PCBA failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery not fully charged patient safety
Ventilator backup battery fails to reach full charge after charging attempt
Ranked causes
- 1. Battery degradation or age (common)
- 2. Insufficient charging time (occasional)
- 3. Extended storage without charging (occasional)
Monitor battery charge time with Help button display
- Test point
- Ventilator display
- Expected
- Battery fully charged within 5 hours
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blower temperature too high caution
Blower temperature exceeds safe operating threshold; ventilator may overheat and shut down or reduce performance
Ranked causes
- 1. Cooling fan not operational (common)
- 2. Blower fault or bearing failure (occasional)
- 3. MC PCBA fault (rare)
Verify cooling fan is operational
- Test point
- Cooling fan inlet/outlet
- Expected
- Air flow detected, fan rotates freely
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cannot Reach Target Flow caution
Machine pressure reached maximum and could not achieve target flow during high flow therapy; nasal cannula may be too small
Ranked causes
- 1. Nasal cannula size too small for flow setting (common)
- 2. Patient circuit occluded, kinked, or contains liquid (occasional)
- 3. Occlusive interface in use (occasional)
Verify nasal cannula size
- Test point
- Nasal cannula diameter and connection
- Expected
- Nasal cannula appropriate for flow setting
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cooling fan does not operate patient safety
Cooling fan fails to run during ventilator operation or while internal battery is charging with ventilator off.
Ranked causes
- 1. Fan failure (common)
- 2. PM PCBA fault (occasional)
- 3. Power supply failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cooling fan does not operate when ventilator is off caution
Fan not running during battery charging mode when system is powered down
Ranked causes
- 1. Fan failure (common)
- 2. PM PCBA defective (occasional)
- 3. Power supply defective (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cooling fan not operating caution
Fan fails to run during electrical safety test
Ranked causes
- 1. Fan wires not properly seated in connector (common)
- 2. Fan assembly malfunction (occasional)
- 3. MC PCBA malfunction (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cooling fan speed error caution
Check Vent state; fan speed <2000 RPM; ventilator overheating possible; thermal management failure
Ranked causes
- 1. Cooling fan speed low (common)
- 2. Cooling fan bearing wear or mechanical failure (occasional)
- 3. PM PCBA fan control failure (occasional)
Measure cooling fan RPM
- Test point
- Cooling fan motor speed
- Expected
- 4000 RPM ±1000, 3000 to 5000 RPM
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Diagnostic code or alarm on power cycle after battery drain caution
Following power cycle after internal battery fully depleted, diagnostic code or continuous backup alarm activates
Ranked causes
- 1. Internal battery not fully charged before power cycle test (common)
- 2. Internal battery malfunction or degradation (occasional)
- 3. PM PCBA malfunction in battery monitoring (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Failed high pressure leak test caution
High pressure oxygen circuit leak test failure; determine cause and isolate leaking component
Ranked causes
- 1. Leak detected in oxygen circuit (common)
- 2. Oxygen solenoid valve not closing properly (occasional)
- 3. Oxygen pressure transducer reading incorrect (occasional)
Verify adequate oxygen source pressure for test
- Expected
- Oxygen source adequate and stable
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Failed High Pressure Leak Test - Pressure Rise Detected caution
Pressure rise detected during high pressure oxygen leak test; indicates shut-off valve may not be closed
Ranked causes
- 1. Oxygen source shut-off valve not closed (common)
- 2. Leak in oxygen system (occasional)
- 3. Oxygen solenoid valve not closing (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Machine pressure sensor autozero failed patient safety
Check Vent state; machine pressure measurement uses proximal sensor; pressure alarms compromised
Ranked causes
- 1. Solenoid pin misalignment with DA PCBA (common)
- 2. Machine auto-zero solenoid malfunction (occasional)
- 3. DA PCBA failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Nav-ring not responding properly
Navigation ring on control panel fails to register inputs during controls test
Ranked causes
- 1. Loose connection between nav-ring and switch PCBA (common)
- 2. Faulty switch PCBA cable (occasional)
- 3. Nav-ring assembly malfunction (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Navigation ring not responding properly caution
Nav-ring control fails to respond to user input or responds inconsistently
Ranked causes
- 1. Loose nav-ring connections (common)
- 2. Defective nav-ring cable (occasional)
- 3. Nav-ring assembly defective (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Oxygen flow sensor calibration data error patient safety
Check Vent state; oxygen-related alarms compromised; air-only operation
Ranked causes
- 1. Flow sensor cable defect (common)
- 2. Oxygen flow sensor assembly failure (occasional)
- 3. DA PCBA failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Oxygen Not Available patient safety
Oxygen supply pressure out of range, oxygen device failed, or sensor calibration failed; ventilator discontinues oxygen support
Ranked causes
- 1. Oxygen supply pressure out of range (common)
- 2. Oxygen device failed (occasional)
- 3. Sensor calibration failed (occasional)
Verify oxygen source selection
- Test point
- Oxygen source configuration
- Expected
- Correct O2 source (high or low) selected with adequate supply
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient Circuit Occluded patient safety
Patient circuit obstruction preventing gas flow to patient
Ranked causes
- 1. Bulk liquid in patient circuit (occasional)
- 2. Circuit kinked or crimped (occasional)
- 3. Blocked filter in circuit (occasional)
Inspect patient circuit for occlusions
- Test point
- Entire patient circuit tubing and filter
- Expected
- Clear gas pathway, no liquid or blockages
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient Circuit Occluded alarm active with no flow patient safety
Patient circuit occlusion alarm triggered but no air flow detected from ventilator outlet.
Ranked causes
- 1. MC PCBA failure (common)
- 2. Blower motor failure (occasional)
- 3. CPU PCBA failure (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Power cycle triggers diagnostic code or alarm patient safety
Following ventilator power cycle, diagnostic error code displays or continuous backup alarm activates
Ranked causes
- 1. Battery not fully charged (common)
- 2. Internal battery defective (occasional)
- 3. PM PCBA defective (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
PPV Max P alarm patient safety
Computed target pressure exceeds PPV maximum pressure alarm limit; escalates to high-priority after 3 consecutive inspirations
Ranked causes
- 1. Excessive patient inspiratory effort (common)
- 2. Significant leak around patient interface (common)
- 3. High PPV %, Max E, or Max R setting (occasional)
Verify patient comfort and interface seal
- Test point
- Patient mask/interface and circuit
- Expected
- Proper seal with no significant leakage
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
PPV Max V alarm patient safety
Estimated delivered patient tidal volume exceeds PPV maximum volume alarm limit; escalates to high-priority after 3 consecutive inspirations
Ranked causes
- 1. Excessive patient inspiratory effort (common)
- 2. Significant leak around patient interface (common)
- 3. High PPV %, Max E, or Max R setting (occasional)
Check patient condition and work of breathing
- Test point
- Patient assessment
- Expected
- Normal respiratory effort without distress
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Primary alarm volume not adjustable
Alarms test shows operator cannot adjust alarm volume setting
Ranked causes
- 1. MC PCBA malfunction (common)
- 2. PM PCBA malfunction (occasional)
- 3. CPU PCBA malfunction (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Proximal pressure sensor autozero failed patient safety
Check Vent state; proximal pressure measurement unavailable; pressure-related alarms compromised
Ranked causes
- 1. Solenoid pin misalignment with DA PCBA (common)
- 2. Proximal auto-zero solenoid malfunction (occasional)
- 3. DA PCBA failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Ventilator cannot transition to battery power patient safety
Unit fails to switch from AC power to internal battery during power fail test
Ranked causes
- 1. Battery harness connections loose (common)
- 2. Battery charge insufficient (common)
- 3. PM PCBA defective (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Ventilator option installation fails or does not complete
Option package fails to install; Gateway Interface does not appear after null modem cable connection; installation confirmation not received
Ranked causes
- 1. Null modem cable not connected within 30 second window (common)
- 2. Serial number mismatch between ventilator and Gateway Interface (occasional)
- 3. Serial connection or Gateway Interface communication error (occasional)
Confirm ventilator in Diagnostic mode before connecting null modem cable
- Test point
- Ventilator display
- Expected
- Diagnostic mode screen visible; Respi-Link ready to receive connection
3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Watchdog test failed patient safety
Vent Inop state; processor not responding properly; patient on alternative ventilation required
Ranked causes
- 1. CPU PCBA malfunction (common)
- 2. MC PCBA failure (occasional)
- 3. Flow sensor assembly failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
35 V supply failed high voltage
Check Vent state; high voltage supply failure; blower operation compromised
Ranked causes
- 1. PM PCBA high-voltage regulator failure (common)
- 2. MC PCBA failure (occasional)
Measure 35 V at PM PCBA 2 sec after startup
- Test point
- PM PCBA 35V output
- Expected
- 35.0 V, 32.85 to 40.15 V
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
More symptoms
- Backup alarm fails to sound for minimum duration
- Backup alarm remains on after power off
- Backup audible alarm fails for two minutes
- Backup audible alarm fails to sound
- Barometer sensor range error
- Battery failed
- Battery temperature high
- DA PCBA ADC failed
- DA PCBA internal temperature high
- DA PCBA internal temperature high (Check Vent)
- Diagnostic code 5008: Failed system leak test with high start pressure
- Diagnostic code 5009: Failed system leak test with pressure rise
- Failed High Pressure Leak Test - Start Pressure Too Low
- Flash file system error
- Internal temperature high at DA PCBA
- Internal temperature high at MC PCBA
- Machine pressure sensor range error
- MC PCBA internal temperature high
- MC PCBA internal temperature high (Check Vent)
- On/Shutdown switch not responding properly
- OVP circuit failed
- Oxygen pressure sensor range error
- Patient Circuit Occluded during HFT
- Power on/shutdown switch not responding
- Power switch off but backup alarm remains on
- Preoperational check after software download
- Program CRC test failed
- Proximal pressure sensor range error
- Relay continuity test failure
- Software download to V60 ventilator incomplete or version mismatch
- Software package download fails to start
- Ventilator system fails to enter or exit Diagnostic mode
- 1.8 V supply failed
- 12 V supply failed
- 12 V supply failed (Check Vent)
- 24 V supply failed
- 3.3 V supply failed
- 3.3 V supply failed (CBIT check)
- 5 V supply failed
- AC power connection resets ventilator
- AC power reconnection causes ventilator interruption
- Auto-Trak+ Active Notification
- AVAPS: Target Vt Exceeded. Min Pressure Too High
- AVAPS: Target Vt Not Achieved. Insufficient Max Pressure
- Bacteria Filter Not Installed
- Barometer calibration data error
- Battery Charging indicator does not light on AC reconnection
- Battery charging indicator not lighting
- Battery failed alarm displayed
- Battery LED does not indicate charge state
- Calibration: Air flow accuracy at 10 SLPM
- Calibration: Air flow accuracy at 120 SLPM
- Calibration: Alarm function and resistance testing
- Calibration: Barometric pressure accuracy
- Calibration: Controls functionality
- Calibration: Electrical safety verification
- Calibration: High-pressure leak test
- Calibration: Internal battery charge and operation
- Calibration: Low-pressure plug removal test
- Calibration: Oxygen availability alarm
- Calibration: Oxygen flow accuracy at 10 SLPM
- Calibration: Oxygen flow accuracy at 140 SLPM
- Calibration: Oxygen mix accuracy at 100%
- Calibration: Oxygen mix accuracy at 21%
- Calibration: Oxygen mix accuracy at 30%
- Calibration: Oxygen mix accuracy at 60%
- Calibration: Post-verification system restore
- Calibration: Power fail alarm and recovery
- Calibration: Pressure at 1 cmH2O
- Calibration: Pressure at 35 cmH2O
- Calibration: Pressure at 60 cmH2O
- Calibration: Pressure zero offset
- Calibration: Program ventilator power-on hours
- Calibration: Program ventilator serial number
- Calibration: S/T waveform and pressure cycling
- Calibration: Touchscreen x and y coordinates
- Cannot turn ventilator off
- Cannot turn ventilator off because LCD is blank
- Connecting AC power resets ventilator
- CPU PCBA ADC failed
- CPU PCBA internal temperature high
- CPU PCBA internal temperature high (Check Vent)
- DA PCBA ADC failed (CBIT check)
- DAC ADC reference voltage failure
- Diagnostic code 5021: Speaker test failure
- Diagnostic error code 100A
- Failed High Pressure Leak Test - Start Pressure Too High
- High Inspiratory Pressure
- High O2 Supply Pressure
- High Rate alarm
- High Tidal Volume alarm
- Internal temperature high at CPU PCBA
- Low Inspiratory Pressure
- Low Internal Battery
- Low Leak-CO2 Rebreathing Risk
- Low Leak-CO2 Rebreathing Risk alarm
- Low Leak-CO2 Rebreathing Risk alarm during O2 accuracy test
- Low Minute Ventilation alarm
- Low O2 Supply Pressure
- Low Rate alarm
- Low Tidal Volume alarm
- Machine pressure sensor calibration data error
- Mask and Exhalation Port Configuration Message
- MC PCBA ADC failed
- Numerous DRPTA codes with blank time and date
- Oxygen pressure sensor calibration data error
- Patient Alarms Disabled during HFT
- Patient Disconnect
- Power Has Been Restored
- Proximal Pressure Line Disconnect
- Proximal pressure sensor calibration data error
- Running on Internal Battery
- Software download completes but installation not confirmed
- Software download installation required
- Software download progress stalled or incomplete
- Software package installation suspended
- Unexpected touch screen response
- Unexpected touchscreen response
- Unit fails performance verification
- Using Default Settings
- Ventilator does not power on
- Ventilator does not switch to internal battery
- Ventilator fails to shutdown after software download or option installation
- Ventilator restarted due to anomalies
124 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
1000 | 3.3 V supply failed | Twenty consecutive measurements of the 2.20 V supply are greater than 3.52 V | critical |
1001 | 12 V supply failed | Twenty consecutive measurements of the 12.0 V supply on the DA PCBA are less than 10.5 V or greater than 14.0 V | critical |
1002 | Blower temperature too high | Blower temperature is greater than or equal to 115º C for longer than 10 min | critical |
1003 | Internal temperature high at CPU PCBA | The internal temperature measured on the CPU PCBA is greater than 70º C for longer than 5 seconds | critical |
1004 | Internal temperature high at DA PCBA | The internal temperature measured on the DA PCBA is greater than 70º C for longer than 5 seconds | critical |
1005 | Internal temperature high at MC PCBA | The internal temperature measured on the MC PCBA is greater than 70º C for longer than 5 seconds | critical |
1006 | DA PCBA ADC failed | DAC output is not equal to 150 counts for 6 consecutive measurements | critical |
1007 | Machine and proximal pressure sensors failed | Auto-zeroing of machine and proximal pressure transducers in POST failed | critical |
1008 | Machine and proximal pressure sensors failed | Pressure sensor hardware failure or communication failure | critical |
1009 | Pressure regulation high | Proximal or machine pressure exceeds limits; proximal pressure ≥64 cmH2O or machine pressure ≥64 cmH2O for 1 second ± 20 msec | error |
100A | DA PCBA ADC reference failed | The ADC reading from the measured 3.3 V supply is out of range for 6 consecutive samples | critical |
100A | Reference voltage measurement error on Data Acquisition PCBA | 2.5V reference voltage out of specification (not 2500 mV ±4 mV) | error |
100B | Watchdog test failed | Watchdog timer was not strobed as expected with an 8-ms and a 12-ms window | critical |
1100 | Program CRC test failed | The CRC of the ventilator program block in RAM does not match stored CRC value; ventilator restarts | error |
1101 | Ventilator restarted due to anomalies detected during operation | Invalid or corrupted information, unanticipated situations, or object allocation errors detected | error |
1101 | Ventilator restarted due to anomalies | Invalid/corrupted information or unanticipated situations detected during operation | error |
1102 | Primary alarm failed | Primary Audible Alarm Test fails for either speaker; alarms use backup audio devices | warning |
1104 | Backup alarm failed | Backup Audible Alarm Test fails; primary speakers used for backup alarms | warning |
1105 | Alarm LED failed | LED voltage signal from power management controller is out of acceptable range | warning |
1106 | Machine pressure sensor calibration data error | Integrity of calibration data cannot be verified for the machine pressure transducer | error |
1107 | Proximal pressure sensor calibration data error | Integrity of calibration data cannot be verified for the proximal pressure transducer | error |
1108 | Machine pressure sensor autozero failed | Auto-zeroing sequence fails for machine pressure sensor | error |
1109 | Machine pressure sensor auto-zero failed | Pressure sensor auto-zero calibration failed | error |
110A | Proximal pressure sensor autozero failed | Auto-zeroing sequence fails for proximal pressure sensor | error |
110B | Proximal pressure sensor auto-zero failed | Proximal pressure sensor auto-zero calibration failed | error |
110C | Machine pressure sensor range error | Machine pressure sensor reading out of valid range | error |
110D | Proximal pressure sensor range error | Proximal pressure sensor reading out of valid range | error |
110E | Air flow sensor calibration data error | Integrity of calibration data cannot be verified for the air flow sensor | error |
110F | Oxygen flow sensor calibration data error | Integrity of oxygen flow sensor calibration data cannot be verified | error |
1110 | Oxygen pressure sensor calibration data error | Integrity of oxygen supply pressure transducer calibration data cannot be verified | error |
1111 | Oxygen device failed | Ventilator delivers breaths targeting 21% oxygen regardless of user-set oxygen setting | error |
1112 | Oxygen pressure sensor range error | Oxygen pressure sensor reading out of valid range | error |
1113 | Barometer calibration data error | Integrity of the barometer calibration data cannot be verified | warning |
1114 | Barometer sensor range error | Barometer range test fails 150 consecutive times | warning |
1115 | Auxiliary alarm supply failed | Three consecutive measurements of the auxiliary alarm supply were less than 9.0 V or greater than 11.0 V | critical |
1116 | 1.8 V supply failed | Twenty consecutive measurements of the 1.80 V supply were less than 1.73 V or greater than 1.88 V | critical |
1117 | 3.3 V supply failed | Twenty consecutive measurements of the 3.30 V supply were less than 3.04 V | critical |
1118 | 5 V supply failed | Three consecutive measurements of the 5 V supply were less than 4.5 V or greater than 5.6 V | critical |
1119 | 12 V supply failed | Twenty consecutive measurements of the 12.0 V supply measured at the DA PCBA were less than 11.5 V or greater than 13.0 V | critical |
111A | 24 V supply failed | AC power is connected and the 24 V supply measured on the PM PCBA is out of the range 22.6 to 26.88 V | critical |
111B | 35 V supply failed | Three consecutive measurements of the 35 V supply were less than 32.85 V or greater than 40.15 V two seconds after startup | critical |
111C | DA PCBA ADC failed | Six consecutive measurements of the DAC output were greater than or less than 23 counts | critical |
111D | MC PCBA ADC failed | Six consecutive measurements of the DAC output were greater than or less than 23 counts | critical |
111E | CPU PCBA ADC failed | Six consecutive measurements of the DAC output were greater than or less than 23 counts | critical |
111F | Internal temperature high at CPU PCBA | The internal temperature measured on the CPU PCBA was greater than 60ºC for longer than 5 seconds | error |
1120 | Internal temperature high at DA PCBA | The internal temperature measured on the DA PCBA was greater than 60ºC for longer than 5 seconds | error |
1121 | Internal temperature high at MC PCBA | The internal temperature measured on the MC PCBA was greater than 60ºC for longer than 5 seconds | error |
1122 | Blower temperature high | The blower temperature was greater than 95ºC for longer than 60 seconds | error |
1123 | Battery temperature high | The battery temperature was greater than 100ºC | critical |
1124 | Battery failed | The PM PCBA detects a battery error; ventilator continues to ventilate; battery charger turns off | error |
1125 | Cooling fan speed error | The cooling fan speed is less than 2000 RPM; ventilator overheating possible | error |
1126 | Flash file system error | When the program block validity test fails, the ventilator enters the download mode | error |
1127 | OVP circuit failed | The 12/3.3 V OVP circuit did not detect a 3.3 V over-voltage condition within expected timing window | critical |
1134 | Blower stalled | Blower cannot produce sufficient pressure or blower speed signal has failed | error |
1200 | Patient Disconnect | Patient disconnected from ventilator via circuit, mask, or ET tube | critical |
1201 | Patient Circuit Occluded | Patient circuit blocked or obstructed | critical |
1202 | Proximal Pressure Line Disconnect | Proximal pressure line is disconnected | critical |
1203 | Low Leak-CO2 Rebreathing Risk | Exhalation port may be occluded | warning |
1204 | Low Internal Battery | Battery charge drops below 15 minute operating reserve | warning |
1205 | Pressure Regulation High | Measured pressures exceed ventilator-defined thresholds | error |
1206 | High Inspiratory Pressure | Measured inspiratory pressure exceeds HIP setting; ventilator cycles to exhalation | warning |
1207 | Low Inspiratory Pressure | Measured inspiratory pressure less than LIP setting | warning |
1208 | Oxygen Not Available | Oxygen supply pressure out of range or sensor calibration failed | warning |
1209 | Low O2 Supply Pressure | Oxygen supply pressure less than 40 psig with delivered O2 at least 5% lower than O2 setting | warning |
120A | High O2 Supply Pressure | O2 inlet pressure greater than 92 psig | warning |
120B | PPV Max V | Estimated delivered patient tidal volume greater than PPV maximum volume alarm limit | error |
120C | PPV Max P | Computed target pressure greater than PPV maximum pressure alarm limit | error |
120D | Low Rate | Measured respiratory rate below Lo Rate setting for duration specified | warning |
120E | Low Minute Ventilation | Estimated minute ventilation below Lo VE setting for >60 sec | warning |
120F | Low Tidal Volume | Estimated tidal volume below Lo VT setting for >60 sec | warning |
1210 | High Tidal Volume | Measured estimated tidal volume greater than Hi VT setting; escalates to high-priority if persists >60 sec | warning |
1211 | High Rate | Measured respiratory rate exceeds Hi Rate setting for >60 sec | warning |
1212 | Running on Internal Battery | System powered by internal battery (not AC mains) | warning |
1213 | Using Default Settings | Setting values corrupted, not set, or user restored defaults after power-on | info |
1214 | AVAPS: Target Vt Not Achieved. Insufficient Max Pressure | AVAPS target pressure exceeds AVAPS Max P setting | warning |
1215 | AVAPS: Target Vt Exceeded. Min Pressure Too High | AVAPS target pressure less than Min P setting | warning |
1216 | Mask:x, Exh Port:y Use Menu to change | Displayed when ventilator turned on | info |
1217 | Power Has Been Restored | AC power restored following power loss | info |
1218 | Power Has Been Restored | AC power restored after power loss event | info |
1219 | Trigger:+x, E-Cycle:+x - Use Menu to change | Ventilator turned on; Auto-Trak+ active with displayed trigger and e-cycle settings | info |
122C | Bacteria filter must be installed onto gas outlet | Displayed when ventilator turned on without inspiratory bacteria filter | warning |
122D | Cannot Reach Target Flow | Machine pressure reached maximum and could not achieve target flow during high flow therapy | warning |
122E | Patient Circuit Occluded | Gas flow to patient obstructed during high flow therapy | critical |
122F | Patient alarms are disabled during HFT | Displayed when in high flow therapy mode | info |
2000 | System startup (diagnostic) | Ventilator powered ON in diagnostic mode | info |
2001 | System startup (ventilation) | Ventilator powered ON in normal ventilation mode | info |
2002 | System shutdown | Ventilator powered off | info |
2003 | Restored default settings | Default settings restored to ventilator | info |
2005 | AC power restored | Ventilator connected to AC power while running on internal battery | info |
3xxx | Miscellaneous events | Various system events and conditions | info |
5000 | Passed high pressure leak test | High pressure leak test completed successfully | info |
5001 | Failed high pressure leak test | Leak detected during high pressure leak test | error |
5002 | Failed high pressure leak test | Start pressure too low during high pressure leak test | error |
5003 | Failed high pressure leak test | Start pressure too high during high pressure leak test | error |
5004 | Failed high pressure leak test | Pressure rise detected during high pressure leak test | error |
5005 | Passed system leak test | System leak test completed successfully | info |
5006 | Failed system leak test | Leak detected during system leak test | error |
5007 | Failed system leak test with start pressure too low | System leak test indicates pressure below expected range at start | error |
5008 | Failed system leak test with start pressure too high | System leak test indicates pressure above expected range at start | error |
5009 | Failed system leak test with pressure rise detected | System leak test detects unexpected pressure increase | error |
5021 | Speaker test failure (PM PCBA & MC PCBA) | Speaker test post-diagnostics fails | error |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.