Philips Trilogy: troubleshooting and error codes
The ServiceForge knowledge base holds 50 documented symptoms for the Philips Trilogy, with 95 ranked causes, 99 diagnostic checks with test points and expected values, and 246 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
Low Pressure Leak on air flow side patient safety
Leak detected on air flow side during pressure test (O2/202 only)
Ranked causes
- 1. Air duct to air element not seated (common)
- 2. Air element to mixer interface issues (common)
- 3. Mixer or O2 element connections (common)
- 4. O2 proportional valve not seating (occasional)
- 5. Sense tubes disconnected or damaged (occasional)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Audible Alarm does not beep 3 times at startup caution
Monitor powers on without expected three startup beeps
Ranked causes
- 1. Speakers not connected properly (common)
- 2. Faulty Speakers (occasional)
- 3. Faulty Front Panel PCA (rare)
- 4. Faulty System/CPU PCA (rare)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
High temperature alarm caution
Air stream temperature, motor temperature, or battery temperature exceeds safe limits
Ranked causes
- 1. Fan failure or blockage (common)
- 2. Battery overheating (occasional)
- 3. Motor overheating (occasional)
- 4. Air stream temperature sensor fault (occasional)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Valve Functional Fail on O2 valve patient safety
O2 proportional valve not opening or air path obstructed (O2/202 only)
Ranked causes
- 1. O2 valve not seated (common)
- 2. Foreign material in air path (occasional)
- 3. Faulty wire connection (rare)
- 4. Faulty OBM PCA (rare)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery not charging caution
Unable to charge detachable Li-Ion battery after 30 minutes of charging attempt
Ranked causes
- 1. Detachable Li-Ion battery fault (common)
- 2. Internal Li-Ion battery fault (occasional)
- 3. Power Management PCA fault (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Fan Test Fail caution
OBM fan not working or spinning (O2/202 only)
Ranked causes
- 1. Faulty OBM Fan (common)
- 2. Fan connection issue (common)
- 3. Faulty PCA (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
High Pressure Leak on O2 flow side patient safety
Leak detected on oxygen flow side during pressure test (O2/202 only)
Ranked causes
- 1. O2 proportional valve not seated (common)
- 2. Green tube or O-ring issues (common)
- 3. Pressure sensor leaking (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient circuit mismatch patient safety
Patient circuit does not match circuit type setting or tubing connection issues on active circuit
Ranked causes
- 1. Circuit type mismatch (common)
- 2. Tubing not connected properly (common)
- 3. Tubing disconnection or sensor failure (occasional)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit does not power on caution
Monitor does not respond to power button, no lights or activity
Ranked causes
- 1. No power available (common)
- 2. Front Panel Board On/Off circuit faulty (occasional)
- 3. System/CPU PCA does not recognize keypress (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit on but Display is blank caution
Monitor powered on but LCD shows no image or data
Ranked causes
- 1. LCD not connected properly (common)
- 2. Inverter not connected properly (occasional)
- 3. Faulty Driver on System/CPU PCA (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit powered on but Blower will not start caution
Power indicator on but ventilation blower motor does not run
Ranked causes
- 1. Blower not connected to PCA (common)
- 2. Blower faulty (occasional)
- 3. Faulty motor drive on PCA (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Checkout procedure incomplete or tests failed patient safety
One or more tests in the checkout procedure fail to complete as indicated, preventing device clearance for patient use
Ranked causes
- 1. Test setup not performed correctly (occasional)
- 2. Device hardware defect or damage (rare)
Complete visual inspection
- Test point
- Device enclosure and components
- Expected
- No breaks, all screws present, handle secure, SD Card door secure, detachable battery secure, rubber feet in place
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Detachable Battery fails current test caution
External battery pack fails self-test or cannot enter operational mode
Ranked causes
- 1. Faulty External Battery (common)
- 2. Faulty Power Management Board (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Detachable battery not charging or displaying correctly patient safety
Detachable battery symbol does not appear on display, charge level does not show, or battery does not power device when AC disconnected
Ranked causes
- 1. Detachable battery not properly installed (common)
- 2. AC power disconnected during charging (occasional)
Verify AC power connected and green LED lit
- Test point
- Front panel AC LED
- Expected
- Green AC LED illuminated
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Display blank but backlight working caution
LCD dark but background illumination active and working
Ranked causes
- 1. Dislodged LCD ribbon cable (common)
- 2. Faulty LCD ribbon cable (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Display flashes on and off sporadically caution
LCD screen intermittently turns off and back on during operation
Ranked causes
- 1. Bad power source (common)
- 2. CPU resetting (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Failures involving pressure or flow tests patient safety
Monitor fails pressure or flow sensor tests during calibration
Ranked causes
- 1. Tubing or porting block issues (common)
- 2. Faulty Sensor PCA (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
High internal oxygen level patient safety
O2 level inside OBM exceeds safe threshold (>30%) or O2 level between 25%-35%
Ranked causes
- 1. Disconnected O2 tubing in OBM (common)
- 2. O2 sensor fault in OBM (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Internal Battery fails current test caution
Battery fails self-test for current or cannot enter operational mode
Ranked causes
- 1. Faulty Detachable Battery (common)
- 2. Faulty Power Management Board (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Low tidal volume delivery patient safety
Desired tidal volume cannot be delivered within IPAP Min and Max settings limits
Ranked causes
- 1. System leak or high leak rate (common)
- 2. Flow sensor problem (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
One alarm has lower pitch or tone caution
Speaker produces alarm at different volume or frequency than other alarms
Ranked causes
- 1. Faulty Speaker (common)
- 2. Faulty Front Panel PCA (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
PCA Communication Fail caution
PCA not communicating with system (O2/202 only)
Ranked causes
- 1. Faulty serial cable (common)
- 2. Faulty PCA (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Startup indicator LEDs do not light caution
Red yellow and white startup LEDs fail to illuminate during boot sequence
Ranked causes
- 1. Front Panel not connected properly (common)
- 2. Faulty Front Panel board (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Trilogy Error Code relating to Battery caution
Unit displays error code related to battery detection or testing
Ranked causes
- 1. Unit needs rebooted (common)
- 2. Erroneous read by Charger chip (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit and Display on but AC Power LED and Keypad not functioning caution
Monitor on with display active but power indicator and keypad inputs fail
Ranked causes
- 1. Front Panel not connected properly (common)
- 2. Faulty Front Panel board (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit does not detect Detachable Battery caution
Monitor fails to recognize or charge detachable battery pack
Ranked causes
- 1. Internal connections not connected properly (common)
- 2. Faulty Detachable Battery (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit does not detect External Lead Acid battery caution
Monitor fails to recognize external lead acid backup battery
Ranked causes
- 1. Battery not connected properly (common)
- 2. Faulty External Lead Acid battery (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit does not detect Internal Battery caution
Monitor fails to recognize built-in internal battery
Ranked causes
- 1. Battery not connected properly (common)
- 2. Faulty Internal Battery (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit won't reach Pressure Therapy settings patient safety
Monitor cannot achieve configured pressure settings during initialization
Ranked causes
- 1. Incorrect settings (common)
- 2. Tubing setup incorrectly (common)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Performance Verification (PV) Tool setup and execution
Software-based verification of Trilogy ventilator essential performance and safety using the PV Tool application on a PC with specified measurement devices
Ranked causes
- 1. PV Tool requires download and installation on registered PC (common)
Verify PC meets minimum system requirements
- Test point
- Computer specifications
- Expected
- 400 MHz Processor, 256 MB RAM, 500 MB Hard Disk Space, CDROM Drive, RS-232 or USB with RS-232 Adapter, Windows XP SP3 / Vista / Windows 7, 16-bit color video 800x600 resolution
10 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: PV Tool software configuration
Configuration of PV Tool application settings including working folder location and display font preferences
Ranked causes
- 1. PV Tool working folder and display settings require configuration (occasional)
Access PV Tool Options screen
- Test point
- Tools menu
- Expected
- Tools menu contains Options item, selecting Options displays options pop-up window
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Trilogy 100 Checkout patient safety
Complete system checkout and verification procedure for Trilogy 100 ventilator prior to patient use
Ranked causes
- 1. System requires checkout verification before patient use (common)
Perform visual inspection of enclosure
- Test point
- Device exterior
- Expected
- No breaks in enclosure; all screws present and secure
20 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Circuit Disconnect alarm not functioning patient safety
Alarm should sound High Priority audible indicator, flash red light on Alarm Indicator/Audio Pause button, and display Circuit Disconnect alarm condition highlighted in red on screen within 10 seconds of disconnection
Ranked causes
- 1. Circuit Disconnect alarm setting not configured correctly (common)
Disconnect test lung from circuit
- Test point
- Patient connection end of circuit
- Expected
- Test lung removed from circuit
4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Current Test Fails caution
Idle current outside acceptable limits (O2/202 only)
Ranked causes
- 1. Faulty PCA (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Detachable battery not functioning
Device operates on detachable battery when AC power is disconnected; battery symbol appears on display with charge level and black box indicating active use
Ranked causes
- 1. Detachable battery not properly installed or not charged (common)
Verify green AC LED is lit with AC power connected
- Test point
- Front panel AC LED
- Expected
- Green AC LED lit
2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Detachable battery not functioning or not charging patient safety
Battery symbols do not appear on display, battery does not maintain device operation when AC power disconnected, or charge symbol not displaying when battery depleted
Ranked causes
- 1. Detachable battery not installed or not functioning (unknown)
Connect AC power and verify green AC LED on front panel
- Test point
- Front panel AC LED
- Expected
- Green LED lit
5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
External battery not charging or displaying correctly patient safety
External battery symbol does not appear on display, charge level does not show, or device does not operate on external battery when AC disconnected
Ranked causes
- 1. External battery cable not properly connected (common)
Verify AC power connected and green LED lit
- Test point
- Front panel AC LED
- Expected
- Green AC LED illuminated
3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
External battery not functioning
Device operates on external battery when AC power is disconnected; external battery symbol appears on display with charge level and black box indicating active use
Ranked causes
- 1. External battery not properly connected or not charged (common)
Verify green AC LED is lit with AC power connected
- Test point
- Front panel AC LED
- Expected
- Green AC LED lit
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
External battery not functioning when connected patient safety
External battery symbol does not appear on display, external battery does not maintain device operation when AC power disconnected, or battery not charging
Ranked causes
- 1. External battery not connected properly or not functioning (unknown)
Connect AC power and verify green AC LED lit
- Test point
- Front panel AC LED
- Expected
- Green LED lit
4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
High Inspiratory Pressure alarm not functioning patient safety
Alarm should sound Medium Priority audible indicator, flash yellow light on Alarm Indicator/Audio Pause button, and display High Inspiratory Pressure alarm condition highlighted in yellow on screen within 40 seconds
Ranked causes
- 1. High Inspiratory Pressure alarm setting not configured correctly or threshold set too high (common)
Verify Medium Priority audible indicator sounds
- Test point
- Alarm Indicator/Audio Pause button
- Expected
- Medium Priority audible indicator sounds within 40 seconds
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
High positive flow at calibration caution
Flow calibration produces higher than expected positive flow reading
Ranked causes
- 1. Flow Straightener damaged or missing (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
High Tidal Volume alarm not functioning patient safety
Alarm should sound High Priority audible indicator, flash red light on Alarm Indicator/Audio Pause button, and display High Tidal Volume alarm condition highlighted in red on screen within 40 seconds
Ranked causes
- 1. High Tidal Volume alarm setting not configured correctly (common)
Verify High Priority audible indicator sounds
- Test point
- Alarm Indicator/Audio Pause button
- Expected
- High Priority audible indicator sounds
3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Internal lithium-ion battery not charging or displaying correctly patient safety
Internal battery symbol does not appear on display, charge level does not show, or device does not operate on internal battery when detachable battery disconnected
Ranked causes
- 1. Detachable battery disconnected or not installed (common)
Disconnect AC power first
- Test point
- AC power
- Expected
- AC power disconnected
3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Internal lithium-ion battery not functioning
Device operates on internal battery when detachable battery is disconnected; internal battery symbol appears on display with charge level and black box indicating active use
Ranked causes
- 1. Internal battery not charged or not functioning (common)
Verify detachable battery is fully disconnected
- Test point
- Device battery compartment
- Expected
- Detachable battery removed
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Internal lithium-ion battery not functioning or not charging patient safety
Internal battery symbol does not appear on display, battery does not maintain device operation when AC power and detachable battery disconnected, or battery not charging with AC power
Ranked causes
- 1. Internal lithium-ion battery not functioning or not charging properly (unknown)
Verify initial battery charge levels with AC power and detachable battery connected
- Test point
- Display screen
- Expected
- Both battery symbols visible with charge indication
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Low Inspiratory Pressure alarm not functioning patient safety
Alarm should sound High Priority audible indicator, flash red light on Alarm Indicator/Audio Pause button, and display Low Inspiratory Pressure alarm condition highlighted in red on screen within 40 seconds
Ranked causes
- 1. Low Inspiratory Pressure alarm setting not configured correctly or threshold set too high (common)
Verify High Priority audible indicator sounds
- Test point
- Alarm Indicator/Audio Pause button
- Expected
- High Priority audible indicator sounds within 40 seconds
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Low Tidal Volume alarm not functioning patient safety
Alarm should sound High Priority audible indicator, flash red light on Alarm Indicator/Audio Pause button, and display Low Tidal Volume alarm condition highlighted in red on screen within 40 seconds
Ranked causes
- 1. Low Tidal Volume alarm setting not configured correctly (common)
Verify High Priority audible indicator sounds
- Test point
- Alarm Indicator/Audio Pause button
- Expected
- High Priority audible indicator sounds
3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
O2 blending not delivering set FiO2 or Low Oxygen Flow/Inlet Pressure alarms not functioning patient safety
Delivered FiO2 does not match set level, or alarms fail to sound when oxygen supply is disconnected
Ranked causes
- 1. O2 blending system not functioning or alarms not triggering on low oxygen supply (unknown)
Connect external O2 monitor in-line with patient tube
- Test point
- Patient tube connection
- Expected
- O2 monitor properly installed and calibrated
6 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Solid alarm with Lead Acid or AC power fail patient safety
Continuous alarm when using Lead Acid backup or AC fail with good Li-ion
Ranked causes
- 1. CPU rebooting or not running (occasional)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Vent Service Required before upgrade caution
System indicates maintenance needed before proceeding with software update
Ranked causes
- 1. E143 error in log (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
AC Power Disconnected | AC power source lost; device switched to alternate power source | Loss of AC mains power | info |
AC Power Disconnected alarm | AC power source has been disconnected from the ventilator | AC power input removed or interrupted | info |
Apnea | Patient has not triggered breath within apnea alarm time setting | No patient breath detected within apnea alarm time setting | critical |
Battery Discharging Stopped Due to Temperature | Battery overheated during discharge; battery disabled and power switched | Detachable or internal battery becomes overheated while providing power | info |
Batt Not Charging - Temp. | Battery too hot while charging or device was in too cold environment before charging | Detachable or internal battery temperature out of range during charging | info |
Card Error | Unusable SD card inserted into ventilator | SD card insertion with unrecognized or corrupted card | info |
Check Circuit | Patient circuit problem detected | Pinched or detached tubing, water in proximal pressure lines, or active exhalation device problem | critical |
Check External Battery | Bad connection to external battery or external battery failed | External battery connection loss or external battery failure | info |
Circuit Disconnect | Breathing circuit disconnected or has large leak | Circuit is disconnected or has large leak | critical |
Circuit Disconnect alarm | Patient circuit or test lung has been disconnected from ventilator | No circuit pressure detected for the set disconnect timeout period (10 seconds) | warning |
Detachable Batt Disconnected | Detachable battery power source lost; device switched to internal battery | Loss of detachable battery connection | info |
Detach Batt Disconnected alarm | Detachable battery pack has been disconnected from the device | Detachable battery removed or connection lost | info |
Detach Battery Not Charging or Internal Battery Not Charging | Battery error condition prevents charging | Device detects error condition with battery | info |
E-100 | Software error or bad calibration table | Software error or bad table written during production/field calibration | error |
E-101 | Program execution error | Program execution error occurs | critical |
E-103 | Control Flow Sensor out of specification | Control Flow Sensor reading outside electrical specification | critical |
E-106 | Speaker 1 failed or not installed | Speaker 1 failed or not installed | error |
E-107 | Speaker 2 failed or not installed | Speaker 2 failed or not installed | error |
E-109 | High expiratory pressure | Patient pressure during exhalation > Exhaled Pressure Setting + 5 cm for >= 5 seconds | warning |
E-110 | Low inspiratory pressure | Delivered inhalation pressure below target in CPAP/S/S-T/T/PC/PC-SIMV or below Low PIP setting in CV/AC/CIMV | warning |
E-111 | High respiratory rate | Measured Breath Rate >= alarm setting | warning |
E-112 | Low respiratory rate | Measured Breath Rate <= alarm setting | warning |
E-113 | High minute ventilation | Measured Minute Ventilation >= alarm setting | warning |
E-114 | Low minute ventilation | Measured Minute Ventilation <= alarm setting | warning |
E-115 | High inhaled tidal volume | Measured inhaled tidal volume >= alarm setting | warning |
E-116 | Low inhaled tidal volume | Measured inhaled tidal volume <= alarm setting | warning |
E-118 | Circuit leak too small to detect | Leak in system below detection threshold or high circuit impedance | warning |
E-119 | Battery charging detected when no AC power present | Charging detected without AC connection | error |
E-120 | Apnea detected | No spontaneous breathing detected within alarm time window; may be masked by high leak | warning |
E-121 | Circuit disconnect detected | High flow condition or pressure drop indicating disconnection | error |
E-122 | Unable to write to event log | Event log write failure | error |
E-123 | Shorted Q29 FET in Li-Ion battery discharge path | Discharge path FET shorted on power management PCA | error |
E-125 | Multiple reboots within 24 hours | 3 reboots occurred within 24 hours | error |
E-130 | Pressure sensor zero point drift exceeds limit | Sensor drift causes zero point displacement beyond acceptable range | error |
E-131 | Control pressure sensor reading extreme value | Control pressure sensor stuck at maximum or minimum counts for extended time | error |
E-132 | Monitor pressure sensor reading extreme value | Monitor pressure sensor stuck at maximum or minimum counts for extended time | error |
E-133 | Proximal pressure sensor reading extreme value | Proximal pressure sensor stuck at maximum or minimum counts for extended time | error |
E-134 | Control flow sensor reading maximum or minimum counts | Extended period of sensor out-of-range reading | error |
E-135 | Monitor flow sensor reading maximum or minimum counts | Extended period of sensor out-of-range reading | error |
E-136 | Air stream temperature sensor reading maximum or minimum counts | Extended period of sensor out-of-range reading | error |
E-137 | dP pressure temperature sensor reading maximum counts | Extended period of sensor maximum reading | error |
E-138 | Barometric pressure sensor reading outside valid range | Sensor reading out of valid range | error |
E-139 | Software error | Software fault detected | error |
E-14 | Board revision mismatch | Resistors not installed or software running on wrong board revision | critical |
E-141 | Motor connector solder defect or rotor locked | Motor connector not soldered correctly or rotor mechanically locked | critical |
E-143 | Control or monitoring pressure sensor drift exceeded | Sensor has drifted too far from reference | error |
E-145 | Both pressure sensors and ADC failed | Both control and monitoring pressure sensors failed or ADC failed | critical |
E-146 | Both pressure sensors and ADC failed | Both control and monitoring pressure sensors failed or ADC failed | critical |
E-147 | Sensor zero-point drift exceeded limit | Positive or negative displacement moves pressure range beyond expected values | error |
E-149 | Auto-null valve opening test failed during drift computation | Control pressure not dropping sufficiently after valve opens, or inadequate pressure before opening | error |
E-15 | Hardware current limiting not working correctly | Current limiting circuit failure | error |
E-158 | Serious alarm during startup before backup therapy initiated | Serious alarm before 6 breaths, prevents backup therapy from starting | critical |
E-159 | Power management fault, unit does not enter sleep on AC removal | Sleep mode entry failure when AC power removed | error |
E-16 | Power management board or battery problem | Power management fault or battery issue with no AC present | error |
E-160 | Insufficient air flow detected | Obstructed intake, flow path, pressure tubing, or faulty blower | critical |
E-161 | Internal lithium-ion battery thermal runaway protection or fault detected | Li-Ion discharge overcurrent, discharge short circuit, PMB fault, system board fault | critical |
E-162 | Detachable battery requires replacement | Li-Ion battery TDA triggered by discharge overcurrent or short circuit | error |
E-163 | Control Flow Sensor out of specification | Control Flow Sensor reading outside electrical specification | critical |
E-164 | Monitor flow sensor out of electrical specification | Sensor electrical spec violation | error |
E-165 | Low expiratory pressure | Expiratory pressure remains below EPAP/CPAP/PEEP minus 5 units for 5+ seconds | warning |
E-17 | Motor capacitor fault or improper value | Motor capacitor not installed, wrong value, or end-of-life | error |
E-170 | High inspiratory pressure alarm | Inhalation pressure exceeds setting; in CPAP/S/S-T/T/PC/PC-SIMV exceeds highest + 5 cm; in CV/AC/SIMV exceeds High PIP Alarm | warning |
E-171 | High inspiratory pressure alarm | Inhalation pressure exceeds setting; similar to E-170 | warning |
E-172 | High pressure delivery exceeds 60 cm H2O | Unit exceeds 60cm delivered pressure or sensor reading high with excessive drift | error |
E-173 | Ventilator started on battery power | Unit powered up using battery rather than AC mains | info |
E-174 | Cannot communicate with charger chip | Charger chip communication loss | error |
E-175 | Cannot communicate with internal Li-Ion battery after multiple attempts | Li-Ion communication failure after 5 attempts, charger not performing wake-up charge | error |
E-176 | Cannot communicate with detachable Li-Ion battery | Charger unable to establish communication with battery; may take up to 210 seconds for alarm | error |
E-177 | Internal Li-Ion battery is not authentic | Counterfeit battery detected | critical |
E-178 | Non-authentic detachable battery detected | Battery authentication verification failed; fake or counterfeit battery installed | error |
E-179 | AC power disconnected | AC mains power supply lost or disconnected | critical |
E-18 | DC/DC converter circuitry failure | DC/DC converter fault | error |
E-180 | External lead-acid battery disconnected | External power source disconnected or lost connection | error |
E-181 | Detachable Li-Ion battery disconnected | Detachable Li-Ion connector unplugged or connection lost | error |
E-183 | Low external lead-acid battery | Lead Acid battery has less than 20 minutes run time remaining and is last available power source | warning |
E-184 | Low detachable Li-Ion battery | Detachable Li-Ion has less than 20 minutes run time remaining and is last available power | warning |
E-185 | Low internal Li-Ion battery | Internal Li-Ion has less than 20 minutes run time remaining and is last available power | warning |
E-186 | Depleted external lead-acid battery | Lead Acid battery has less than 10 minutes run time remaining and is last power source | critical |
E-187 | Depleted detachable Li-Ion battery | Detachable Li-Ion has less than 10 minutes run time remaining and is last power source | critical |
E-188 | Depleted internal Li-Ion battery | Internal Li-Ion has less than 10 minutes run time remaining and is last power source | critical |
E-189 | Internal or detachable Li-Ion battery unable to power system | Battery voltage V_battLi less than 9 volts for greater than 10 seconds | error |
E-19 | DC/DC converter circuitry failure | DC/DC converter fault | error |
E-191 | AFE chip not receiving appropriate frequency on WDI pin from gas gauge | Frequency loss on WDI pin from gas gauge chip in Li-Ion battery pack | error |
E-192 | Detachable Li-Ion frequency monitoring fault | AFE chip not receiving appropriate frequency from Gas Gauge chip on Li-Ion battery | error |
E-193 | Internal Li-Ion battery permanent failure | Permanent battery failure detected | error |
E-194 | Detachable Li-Ion permanent failure | Battery cell internal fault or catastrophic failure detected | error |
E-195 | Internal Li-Ion battery state of health below 50% | Full charge capacity (FCC) less than 51% of design capacity | warning |
E-196 | Detachable Li-Ion state of health degraded | Battery State of Health less than 50%; Full Charge Capacity less than 51% of design capacity | warning |
E-197 | Internal Li-Ion battery not present | Charger chip status indicates battery missing | error |
E-198 | Circuitry failure | Internal circuit fault | error |
E-199 | Battery or power management failure | Detachable Battery harness failure, Power Management Board failure, or circuitry failure | error |
E-200 | System circuitry failure | Circuitry failure in system | error |
E-201 | Power management failure | Power Management Board Failure or circuitry failure | error |
E-202 | System or interface circuitry failure | Circuitry failure | error |
E-203 | Circuitry failure detected | Internal circuitry fault | error |
E-204 | U3 or CPLD component failure | U3 failure or CPLD failure | error |
E-205 | Shorted power management FET Q25 or Q26 in battery discharge path | FET shorted in discharge path on power management PCA | error |
E-206 | Detachable Li-Ion gas gauge corruption | Battery fuel gauge data corruption or checksum failure | error |
E-207 | Q11 failure on power management PCA | Q11 transistor failure | error |
E-208 | Internal Li-Ion cycle count exceeded 475 cycles | Cycle count exceeds 475 cycles | warning |
E-209 | Detachable Li-Ion end of life - cycle count | Battery cycle count exceeds 5500 cycles; battery end of life reached | warning |
E-21 | DSP-Host serial communication failure | Problem with serial communication between DSP and Host | critical |
E-218 | Internal Li-Ion discharge stopped due to high temperature | Charge current exceeds 4A for >2sec during high temp discharge; charge FET turned off; recovers if temp < 55°C | warning |
E-219 | Detachable Li-Ion discharge stopped due to high temperature | Charge current exceeds 4A for >2sec during high temp discharge; charge FET off; recovers if temp < 55°C | warning |
E-22 | Motor temperature sensor failure or U37 circuitry problem | Temp sensor fault or integrated circuit failure | error |
E-23 | Internal DSP watchdog failure | DSP watchdog timer triggered | error |
E-230 | Internal Li-Ion not charging - temperature out of range | Internal Li-Ion temp > 45°C or < 0°C when charging initiated; > 50°C or < -2.5°C during charge | warning |
E-231 | Detachable Li-Ion not charging - temperature out of range | Detachable Li-Ion temp > 45°C or < 0°C when charging initiated; > 50°C or < -2.5°C during charge | warning |
E-234 | Software upgrade failed - unable to open file | Cannot open new software file on SD card | error |
E-235 | Software upgrade failed - unable to read file | Cannot read software file or file is corrupted | error |
E-236 | Software upgrade failed - attempted downgrade | User attempted to install older software version than currently installed | warning |
E-237 | Software upgrade failed - wrong version for device | Software file not intended for Trilogy Ventilator model | error |
E-238 | Software upgrade failed - corrupted file | New software file on card is corrupted or damaged | error |
E-239 | Software upgrade failed - Host CPU programming failed | Unable to write new software to Host CPU | critical |
E-240 | Software upgrade failed - wrong version for device | Software not intended for Trilogy Ventilator model | error |
E-241 | Software upgrade failed - DSP programming failed | Unable to write new software to DSP processor | critical |
E-242 | Software upgrade failed - Host CPU programming error | Unable to program Host CPU with new software | critical |
E-245 | All power sources depleted - system shutdown | Last battery completely discharged; all power sources exhausted | critical |
E-246 | Internal Li-Ion not charging | Unable to charge Internal Li-Ion battery after 30 minutes | error |
E-247 | Detachable battery not charging | Unable to charge detachable Li-Ion battery after 30 minutes | error |
E-253 | Host-DSP communication failure | Host CPU unable to communicate with DSP | error |
E-265 | Li-Ion battery not detected by safety signal when communication attempted | Charger safety signal indicates battery absent but device tries to communicate | error |
E-266 | Detachable battery missing or not detected | Charger chip safety signal indicates battery not present when communication attempted | error |
E-267 | Full charge capacity exceeds 150% of Li-Ion design capacity | FCC corruption or gas gauge error | error |
E-269 | Open VBULK FET in AC/DC power path to boost converter | VBULK FET failure on power management PCA | error |
E-270 | Open Q11 FET controlling Li-Ion battery discharge post VbattLi | Q11 FET failure open circuit | error |
E-271 | Battery discharge path failure | Open Q13, Q14 transistors in Lead Acid battery discharge path | error |
E-272 | Charger chip or FET failure detected | Power management component failure | error |
E-273 | Unit not calibrated or calibration table corrupted | Missing or corrupted calibration data | error |
E-274 | Unit not calibrated or calibration table corrupted | Missing or corrupted calibration data | error |
E-280 | External battery depleted | Lead Acid battery voltage drops below usable level | warning |
E-281 | Detachable battery depleted | Detachable Li-Ion battery voltage drops below usable level | warning |
E-282 | Internal battery depleted | Internal Li-Ion battery voltage drops below usable level | warning |
E-283 | Software upgrade completed | Software upgrade process finishes successfully | info |
E-289 | Multiple service-level errors pending | One or more Ventilator Service Recommended errors active | warning |
E-290 | One or more ventilator service required errors active | Multiple service-level errors present in system | error |
E-291 | Circuit type mismatch or sensor failure | Patient circuit does not match selected circuit type or sensor fault detected | warning |
E-299 | SD card insufficient memory | Card does not have enough memory for EDF waveform and event log files | error |
E-300 | SD card write protected | Card detected as write protected SD card | error |
E-301 | SD card file system error | Error creating files or directories on SD card | error |
E-302 | Voltage reference on internal ADC failed | ADC reference voltage loss | error |
E-304 | O2 sensor failed | O2 sensor failure detected | error |
E-305 | High internal oxygen concentration | O2 level between 25% and 35% | error |
E-306 | Disconnected or faulty O2 tubing or high O2 level | O2 tubing disconnected or O2 level exceeds 35% | error |
E-307 | High temperature detected | Air stream, motor, or battery temperature exceeds limit | error |
E-308 | High temperature detected | Air stream, motor, or battery temperature exceeds limit | error |
E-309 | External battery fault or connection issue | Lead Acid battery in use while current drawn from Li-Ion or battery connection fault | error |
E-31 | 3.3V DSP power supply failure | Problem with +3.3V_DSP, U23 failure, or DSP failure | error |
E-311 | Unit not calibrated or calibration table destroyed | Missing or destroyed calibration data | error |
E-312 | Prescription change pending | Usable prescription found on SD card during update | info |
E-313 | Prescription ready for review | Prescription from SD card is ready for user review | info |
E-314 | Prescription update failed: card read only | Prescription is only for current device and card is read only | error |
E-315 | Prescription serial number mismatch | Serial number in prescription does not match device serial number | info |
E-316 | Prescription circuit type mismatch | Circuit type in prescription does not match device circuit type | info |
E-317 | Prescription update failed due to bad settings | Failure to update prescription due to errors in settings | error |
E-318 | Prescription update completed successfully | Prescription update process completes without error | info |
E-319 | Prescription update cancelled | User cancels update via UI or removes card before completion | info |
E-32 | Sensor Board cable or circuitry fault | Faulty Sensor Board Cable or circuitry | error |
E-320 | Prescription update failed: file format error | Failure to update due to file format error or read error | error |
E-321 | Prescription update failed: invalid version | Prescription version incompatible with device | error |
E-322 | Prescription update failed: bad checksum | Prescription checksum is incorrect or does not validate | error |
E-323 | SD Card settings restoration error | Error during restoration of old settings after SD Card Rx update failure | error |
E-333 | U24 or U26 circuitry failure on system board | Integrated circuit failure | error |
E-338 | Unit not calibrated or calibration table corrupted | Missing or corrupted calibration data | error |
E-339 | Pressure sensor drift detected | Temperature table insufficient for pressure sensor temperature compensation | warning |
E-340 | CPLD stopped sending alive signal to host CPU | CPLD communication loss | error |
E-342 | Low oxygen blending module inlet pressure | Pressure at OBM inlet below 40 psi | critical |
E-343 | High oxygen blending module inlet pressure | Pressure at OBM inlet above 87 psi | critical |
E-344 | Oxygen blending module failure detected | Oxygen blending module fault | error |
E-345 | Internal O2 sensor end of life or watchdog fault | O2 sensor at end of life or watchdog failure | error |
E-348 | Software upgrade to OBM failed | OBM does not accept new software version | error |
E-349 | Communication lost between host and oxygen blending module | OBM communication loss with host CPU | error |
E-351 | Low oxygen flow delivered | Delivered oxygen concentration less than FiO2 set point minus 10% | error |
E-352 | High oxygen flow delivered | Delivered oxygen concentration greater than FiO2 set point plus 10% | error |
E-354 | Unit not calibrated or calibration table corrupted | Unit not calibrated or O2 Sensor Calibration Table corrupted | error |
E-356 | Sensor auto-null valve did not open fully | Auto-null valve opening test failure during drift computation | error |
E-357 | Control Flow Sensor out of specification | Control Flow Sensor reading outside electrical specification | error |
E-358 | Proximal flow sensor out of electrical specification | Sensor electrical spec violation | error |
E-359 | High oxygen level inside OBM | O2 level inside OBM exceeds 30% | error |
E-36 | CPLD programming or hardware failure | CPLD not programmed, pin 15 shorted, or CPLD failed | error |
E-360 | Low tidal volume | Desired tidal volume cannot be delivered within IPAP Min/Max settings | error |
E-37 | Host CPU rebooting | Host CPU is constantly rebooting | critical |
E-53 | High exhaled tidal volume | Measured Exhaled Tidal Volume >= alarm setting | warning |
E-54 | Low exhaled tidal volume | Measured Exhaled Tidal Volume <= alarm setting | warning |
E-64 | Unit not calibrated or calibration table corrupted | Unit not calibrated or calibration table corrupted | error |
E-65 | Unit not calibrated or calibration table corrupted | Unit not calibrated or calibration table corrupted | error |
E-66 | Unit not calibrated or calibration table corrupted | Unit not calibrated or calibration table corrupted | error |
E-67 | Pressure sensor zero point drift exceeds limit | Sensor drift causes zero point displacement beyond acceptable range | error |
E-68 | Shorted Li-Ion battery discharge FET on power management PCA | Discharge path FET shorted on power management board | error |
E-69 | Pressure sensor zero point drift exceeds limit | Sensor drift causes zero point displacement beyond acceptable range | error |
E-70 | Pressure sensor zero point drift exceeds limit | Sensor drift causes zero point displacement beyond acceptable range | error |
E-71 | Parameter settings corrupted | Parameter Settings become corrupted | critical |
E-73 | Parameter settings corrupted | Parameter Settings become corrupted | critical |
E-76 | Defective EEPROM | EEPROM failure detected | critical |
E-77 | EEPROM defect or program execution error | Defective EEPROM or program execution error | critical |
E-78 | Unable to read valid time from RTC chip | Real-time clock communication or read failure | error |
E-79 | RTC time does not match host CPU time | Real-time clock time mismatch with CPU | error |
E-80 | Pressure sensor zero point drift exceeds limit | Sensor drift causes zero point displacement beyond acceptable range | error |
E-81 | SD card error | Faulty SD card detected | error |
E-83 | Card error | Foreign object in slot, unformatted card, or card removed prematurely | error |
E-84 | Card error | Foreign object in slot, unformatted card, or card removed prematurely | error |
E-85 | Card error | Foreign object in slot, unformatted card, or card removed prematurely | error |
E-86 | Card error | Foreign object in slot, unformatted card, or card removed prematurely | error |
E-87 | Card error | Foreign object in slot, unformatted card, or card removed prematurely | error |
E-88 | Card error | Foreign object in slot, unformatted card, or card removed prematurely | error |
E-89 | Card error | Foreign object in slot, unformatted card, or card removed prematurely | error |
E-9 | Motor failure or capacitor not installed | Motor capacitor missing, improper solder joint, or motor rotor locked | critical |
E-90 | Software-hardware revision incompatibility | Software does not support hardware revision or resistors incorrectly configured | critical |
E-93 | Keypad stuck | Key held down for 2 minutes | warning |
E-94 | Barometric pressure sensor reading extreme value | Barometric pressure sensor reading maximum or minimum counts for extended time | error |
External Batt Disconnected | External battery power source lost; device switched to alternate power source | Loss of external battery connection | info |
External Battery Depleted or Detachable Battery Depleted | Affected battery is fully depleted | Battery charge level reaches zero | info |
High Expiratory Pressure | Delivered pressure exceeds target by 5+ pressure units during expiration | Delivered pressure exceeds target patient pressure by 5 units during expiratory phase | critical |
High Inspiratory Pressure | Measured or delivered pressure exceeds inspiratory limit (escalating alarm) | Measured pressure exceeds High Inspiratory Pressure setting (volume mode) or delivered pressure exceeds target by 5+ units (pressure mode) | critical |
High Inspiratory Pressure alarm | Inspiratory pressure has exceeded the set high threshold | Peak inspiratory pressure exceeds High Inspiratory Pressure setting (60 cmH2O in test) | warning |
High Internal Oxygen | Oxygen concentration 5% above ambient inside device due to internal leak | Internal oxygen concentration reaches 5% above ambient levels | critical |
High Minute Ventilation | Patient minute ventilation exceeds High Minute Ventilation setting | Patient minute ventilation greater than High Minute Ventilation setting | critical |
High Oxygen Flow | Oxygen concentration 10% above FiO2 set point for >30 seconds | Device oxygen output 10% above set FiO2 for more than 30 seconds | critical |
High Oxygen Inlet Pressure | Oxygen source pressure exceeds 87 psi | Oxygen source pressure measures greater than 87 psi | critical |
High Respiratory Rate | Respiratory rate exceeds High Respiratory Rate setting | Measured respiratory rate greater than High Respiratory Rate setting | critical |
High Temperature | Patient airstream or internal device temperature too high (escalating alarm) | High patient airstream or internal device temperature detected | warning |
High Tidal Volume alarm | Tidal volume has exceeded the set high threshold | Measured Tidal Volume exceeds High Vte/High Vti setting | warning |
High Vte | Estimated exhaled tidal volume exceeds High Vte setting | Estimated exhaled tidal volume greater than High Vte setting | critical |
High Vti | Delivered tidal volume exceeds High Vti setting | Delivered tidal volume greater than High Vti setting | critical |
Keypad Stuck | Key lodged inside device case | Key becomes lodged inside device case | info |
Loss of Power | Complete power failure occurred; internal battery depleted while providing therapy | Power lost and internal battery was only power source and completely depleted | critical |
Low Battery | Last available battery low or nearly depleted (escalating alarm) | Approximately 20 minutes remaining (medium); approximately 10 minutes remaining (high) | warning |
Low Circuit Leak | Leak device in passive circuit not functioning properly | System detects problem with passive circuit leak device | critical |
Low Expiratory Pressure | Delivered pressure 5+ units below target during expiration | Delivered pressure is 5 or more units below target during expiratory phase | critical |
Low Inspiratory Pressure | Measured or delivered pressure below inspiratory minimum (volume/pressure mode dependent) | Measured pressure below Low Inspiratory Pressure setting (volume mode) or delivered pressure 5+ units below target (pressure mode) | critical |
Low Inspiratory Pressure alarm | Inspiratory pressure has fallen below the set low threshold | Peak inspiratory pressure falls below Low Inspiratory Pressure setting (6 cmH2O in test) | warning |
Low Minute Ventilation | Patient minute ventilation below Low Minute Ventilation setting | Patient minute ventilation less than Low Minute Ventilation setting | critical |
Low Oxygen Flow | Oxygen concentration 10% below FiO2 set point for >30 seconds | Device oxygen output 10% below set FiO2 for more than 30 seconds | critical |
Low Oxygen Flow alarm | Oxygen flow rate or delivery has fallen below acceptable level | Oxygen supply pressure or flow drops below minimum threshold for ~1 minute | warning |
Low Oxygen Inlet Pressure | Oxygen source pressure below 40 psi | Oxygen source pressure measures less than 40 psi | critical |
Low Oxygen Inlet Pressure alarm | Oxygen inlet pressure has fallen below the minimum required threshold | O2 inlet pressure drops below ~20 psi for ~1 minute | warning |
Low Respiratory Rate | Respiratory rate below Low Respiratory Rate setting | Measured respiratory rate less than Low Respiratory Rate setting | critical |
Low Tidal Volume alarm | Tidal volume has fallen below the set low threshold | Measured Tidal Volume falls below Low Vte/Low Vti setting | warning |
Low Vte | Estimated exhaled tidal volume below Low Vte setting | Estimated exhaled tidal volume less than Low Vte setting | critical |
Low Vti | Delivered tidal volume below Low Vti setting | Delivered tidal volume less than Low Vti setting | critical |
Replace Detachable Battery | Detachable battery nearing end of life or has failed | Battery nearing end of useful life or failure preventing charging/discharging | warning |
Start On Battery | Ventilator started on battery power with no AC power available | Device startup occurs when only battery power is available | info |
Ventilator Inoperative | Internal error or condition detected that may affect therapy delivery | Device detects an internal error or unsafe condition | critical |
Ventilator Inoperative | Ventilator has entered an inoperative state and cannot deliver therapy | Unspecified internal fault or system failure | critical |
Ventilator Service Recommended | Non-critical error detected that does not affect performance or safety | Device detects error that will not affect device performance or safety | warning |
Ventilator Service Required | Device cannot perform to specification or backup safety feature is compromised | Device cannot meet specifications or therapy delivery is compromised | critical |
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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.