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Ventilators · Trilogy family

Philips Trilogy: troubleshooting and error codes

The ServiceForge knowledge base holds 50 documented symptoms for the Philips Trilogy, with 95 ranked causes, 99 diagnostic checks with test points and expected values, and 246 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Low Pressure Leak on air flow side patient safety

Leak detected on air flow side during pressure test (O2/202 only)

Ranked causes

  1. 1. Air duct to air element not seated (common)
  2. 2. Air element to mixer interface issues (common)
  3. 3. Mixer or O2 element connections (common)
  4. 4. O2 proportional valve not seating (occasional)
  5. 5. Sense tubes disconnected or damaged (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Audible Alarm does not beep 3 times at startup caution

Monitor powers on without expected three startup beeps

Ranked causes

  1. 1. Speakers not connected properly (common)
  2. 2. Faulty Speakers (occasional)
  3. 3. Faulty Front Panel PCA (rare)
  4. 4. Faulty System/CPU PCA (rare)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

High temperature alarm caution

Air stream temperature, motor temperature, or battery temperature exceeds safe limits

Ranked causes

  1. 1. Fan failure or blockage (common)
  2. 2. Battery overheating (occasional)
  3. 3. Motor overheating (occasional)
  4. 4. Air stream temperature sensor fault (occasional)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Valve Functional Fail on O2 valve patient safety

O2 proportional valve not opening or air path obstructed (O2/202 only)

Ranked causes

  1. 1. O2 valve not seated (common)
  2. 2. Foreign material in air path (occasional)
  3. 3. Faulty wire connection (rare)
  4. 4. Faulty OBM PCA (rare)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery not charging caution

Unable to charge detachable Li-Ion battery after 30 minutes of charging attempt

Ranked causes

  1. 1. Detachable Li-Ion battery fault (common)
  2. 2. Internal Li-Ion battery fault (occasional)
  3. 3. Power Management PCA fault (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Fan Test Fail caution

OBM fan not working or spinning (O2/202 only)

Ranked causes

  1. 1. Faulty OBM Fan (common)
  2. 2. Fan connection issue (common)
  3. 3. Faulty PCA (rare)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

High Pressure Leak on O2 flow side patient safety

Leak detected on oxygen flow side during pressure test (O2/202 only)

Ranked causes

  1. 1. O2 proportional valve not seated (common)
  2. 2. Green tube or O-ring issues (common)
  3. 3. Pressure sensor leaking (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Patient circuit mismatch patient safety

Patient circuit does not match circuit type setting or tubing connection issues on active circuit

Ranked causes

  1. 1. Circuit type mismatch (common)
  2. 2. Tubing not connected properly (common)
  3. 3. Tubing disconnection or sensor failure (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit does not power on caution

Monitor does not respond to power button, no lights or activity

Ranked causes

  1. 1. No power available (common)
  2. 2. Front Panel Board On/Off circuit faulty (occasional)
  3. 3. System/CPU PCA does not recognize keypress (rare)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit on but Display is blank caution

Monitor powered on but LCD shows no image or data

Ranked causes

  1. 1. LCD not connected properly (common)
  2. 2. Inverter not connected properly (occasional)
  3. 3. Faulty Driver on System/CPU PCA (rare)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit powered on but Blower will not start caution

Power indicator on but ventilation blower motor does not run

Ranked causes

  1. 1. Blower not connected to PCA (common)
  2. 2. Blower faulty (occasional)
  3. 3. Faulty motor drive on PCA (rare)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Checkout procedure incomplete or tests failed patient safety

One or more tests in the checkout procedure fail to complete as indicated, preventing device clearance for patient use

Ranked causes

  1. 1. Test setup not performed correctly (occasional)
  2. 2. Device hardware defect or damage (rare)
First check

Complete visual inspection

Test point
Device enclosure and components
Expected
No breaks, all screws present, handle secure, SD Card door secure, detachable battery secure, rubber feet in place

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Detachable Battery fails current test caution

External battery pack fails self-test or cannot enter operational mode

Ranked causes

  1. 1. Faulty External Battery (common)
  2. 2. Faulty Power Management Board (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Detachable battery not charging or displaying correctly patient safety

Detachable battery symbol does not appear on display, charge level does not show, or battery does not power device when AC disconnected

Ranked causes

  1. 1. Detachable battery not properly installed (common)
  2. 2. AC power disconnected during charging (occasional)
First check

Verify AC power connected and green LED lit

Test point
Front panel AC LED
Expected
Green AC LED illuminated

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display blank but backlight working caution

LCD dark but background illumination active and working

Ranked causes

  1. 1. Dislodged LCD ribbon cable (common)
  2. 2. Faulty LCD ribbon cable (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display flashes on and off sporadically caution

LCD screen intermittently turns off and back on during operation

Ranked causes

  1. 1. Bad power source (common)
  2. 2. CPU resetting (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Failures involving pressure or flow tests patient safety

Monitor fails pressure or flow sensor tests during calibration

Ranked causes

  1. 1. Tubing or porting block issues (common)
  2. 2. Faulty Sensor PCA (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

High internal oxygen level patient safety

O2 level inside OBM exceeds safe threshold (>30%) or O2 level between 25%-35%

Ranked causes

  1. 1. Disconnected O2 tubing in OBM (common)
  2. 2. O2 sensor fault in OBM (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Internal Battery fails current test caution

Battery fails self-test for current or cannot enter operational mode

Ranked causes

  1. 1. Faulty Detachable Battery (common)
  2. 2. Faulty Power Management Board (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Low tidal volume delivery patient safety

Desired tidal volume cannot be delivered within IPAP Min and Max settings limits

Ranked causes

  1. 1. System leak or high leak rate (common)
  2. 2. Flow sensor problem (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

One alarm has lower pitch or tone caution

Speaker produces alarm at different volume or frequency than other alarms

Ranked causes

  1. 1. Faulty Speaker (common)
  2. 2. Faulty Front Panel PCA (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

PCA Communication Fail caution

PCA not communicating with system (O2/202 only)

Ranked causes

  1. 1. Faulty serial cable (common)
  2. 2. Faulty PCA (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Startup indicator LEDs do not light caution

Red yellow and white startup LEDs fail to illuminate during boot sequence

Ranked causes

  1. 1. Front Panel not connected properly (common)
  2. 2. Faulty Front Panel board (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Trilogy Error Code relating to Battery caution

Unit displays error code related to battery detection or testing

Ranked causes

  1. 1. Unit needs rebooted (common)
  2. 2. Erroneous read by Charger chip (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit and Display on but AC Power LED and Keypad not functioning caution

Monitor on with display active but power indicator and keypad inputs fail

Ranked causes

  1. 1. Front Panel not connected properly (common)
  2. 2. Faulty Front Panel board (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit does not detect Detachable Battery caution

Monitor fails to recognize or charge detachable battery pack

Ranked causes

  1. 1. Internal connections not connected properly (common)
  2. 2. Faulty Detachable Battery (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit does not detect External Lead Acid battery caution

Monitor fails to recognize external lead acid backup battery

Ranked causes

  1. 1. Battery not connected properly (common)
  2. 2. Faulty External Lead Acid battery (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit does not detect Internal Battery caution

Monitor fails to recognize built-in internal battery

Ranked causes

  1. 1. Battery not connected properly (common)
  2. 2. Faulty Internal Battery (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit won't reach Pressure Therapy settings patient safety

Monitor cannot achieve configured pressure settings during initialization

Ranked causes

  1. 1. Incorrect settings (common)
  2. 2. Tubing setup incorrectly (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Performance Verification (PV) Tool setup and execution

Software-based verification of Trilogy ventilator essential performance and safety using the PV Tool application on a PC with specified measurement devices

Ranked causes

  1. 1. PV Tool requires download and installation on registered PC (common)
First check

Verify PC meets minimum system requirements

Test point
Computer specifications
Expected
400 MHz Processor, 256 MB RAM, 500 MB Hard Disk Space, CDROM Drive, RS-232 or USB with RS-232 Adapter, Windows XP SP3 / Vista / Windows 7, 16-bit color video 800x600 resolution

10 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: PV Tool software configuration

Configuration of PV Tool application settings including working folder location and display font preferences

Ranked causes

  1. 1. PV Tool working folder and display settings require configuration (occasional)
First check

Access PV Tool Options screen

Test point
Tools menu
Expected
Tools menu contains Options item, selecting Options displays options pop-up window

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Trilogy 100 Checkout patient safety

Complete system checkout and verification procedure for Trilogy 100 ventilator prior to patient use

Ranked causes

  1. 1. System requires checkout verification before patient use (common)
First check

Perform visual inspection of enclosure

Test point
Device exterior
Expected
No breaks in enclosure; all screws present and secure

20 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Circuit Disconnect alarm not functioning patient safety

Alarm should sound High Priority audible indicator, flash red light on Alarm Indicator/Audio Pause button, and display Circuit Disconnect alarm condition highlighted in red on screen within 10 seconds of disconnection

Ranked causes

  1. 1. Circuit Disconnect alarm setting not configured correctly (common)
First check

Disconnect test lung from circuit

Test point
Patient connection end of circuit
Expected
Test lung removed from circuit

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Current Test Fails caution

Idle current outside acceptable limits (O2/202 only)

Ranked causes

  1. 1. Faulty PCA (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Detachable battery not functioning

Device operates on detachable battery when AC power is disconnected; battery symbol appears on display with charge level and black box indicating active use

Ranked causes

  1. 1. Detachable battery not properly installed or not charged (common)
First check

Verify green AC LED is lit with AC power connected

Test point
Front panel AC LED
Expected
Green AC LED lit

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Detachable battery not functioning or not charging patient safety

Battery symbols do not appear on display, battery does not maintain device operation when AC power disconnected, or charge symbol not displaying when battery depleted

Ranked causes

  1. 1. Detachable battery not installed or not functioning (unknown)
First check

Connect AC power and verify green AC LED on front panel

Test point
Front panel AC LED
Expected
Green LED lit

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

External battery not charging or displaying correctly patient safety

External battery symbol does not appear on display, charge level does not show, or device does not operate on external battery when AC disconnected

Ranked causes

  1. 1. External battery cable not properly connected (common)
First check

Verify AC power connected and green LED lit

Test point
Front panel AC LED
Expected
Green AC LED illuminated

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

External battery not functioning

Device operates on external battery when AC power is disconnected; external battery symbol appears on display with charge level and black box indicating active use

Ranked causes

  1. 1. External battery not properly connected or not charged (common)
First check

Verify green AC LED is lit with AC power connected

Test point
Front panel AC LED
Expected
Green AC LED lit

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

External battery not functioning when connected patient safety

External battery symbol does not appear on display, external battery does not maintain device operation when AC power disconnected, or battery not charging

Ranked causes

  1. 1. External battery not connected properly or not functioning (unknown)
First check

Connect AC power and verify green AC LED lit

Test point
Front panel AC LED
Expected
Green LED lit

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

High Inspiratory Pressure alarm not functioning patient safety

Alarm should sound Medium Priority audible indicator, flash yellow light on Alarm Indicator/Audio Pause button, and display High Inspiratory Pressure alarm condition highlighted in yellow on screen within 40 seconds

Ranked causes

  1. 1. High Inspiratory Pressure alarm setting not configured correctly or threshold set too high (common)
First check

Verify Medium Priority audible indicator sounds

Test point
Alarm Indicator/Audio Pause button
Expected
Medium Priority audible indicator sounds within 40 seconds

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

High positive flow at calibration caution

Flow calibration produces higher than expected positive flow reading

Ranked causes

  1. 1. Flow Straightener damaged or missing (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

High Tidal Volume alarm not functioning patient safety

Alarm should sound High Priority audible indicator, flash red light on Alarm Indicator/Audio Pause button, and display High Tidal Volume alarm condition highlighted in red on screen within 40 seconds

Ranked causes

  1. 1. High Tidal Volume alarm setting not configured correctly (common)
First check

Verify High Priority audible indicator sounds

Test point
Alarm Indicator/Audio Pause button
Expected
High Priority audible indicator sounds

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Internal lithium-ion battery not charging or displaying correctly patient safety

Internal battery symbol does not appear on display, charge level does not show, or device does not operate on internal battery when detachable battery disconnected

Ranked causes

  1. 1. Detachable battery disconnected or not installed (common)
First check

Disconnect AC power first

Test point
AC power
Expected
AC power disconnected

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Internal lithium-ion battery not functioning

Device operates on internal battery when detachable battery is disconnected; internal battery symbol appears on display with charge level and black box indicating active use

Ranked causes

  1. 1. Internal battery not charged or not functioning (common)
First check

Verify detachable battery is fully disconnected

Test point
Device battery compartment
Expected
Detachable battery removed

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Internal lithium-ion battery not functioning or not charging patient safety

Internal battery symbol does not appear on display, battery does not maintain device operation when AC power and detachable battery disconnected, or battery not charging with AC power

Ranked causes

  1. 1. Internal lithium-ion battery not functioning or not charging properly (unknown)
First check

Verify initial battery charge levels with AC power and detachable battery connected

Test point
Display screen
Expected
Both battery symbols visible with charge indication

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Low Inspiratory Pressure alarm not functioning patient safety

Alarm should sound High Priority audible indicator, flash red light on Alarm Indicator/Audio Pause button, and display Low Inspiratory Pressure alarm condition highlighted in red on screen within 40 seconds

Ranked causes

  1. 1. Low Inspiratory Pressure alarm setting not configured correctly or threshold set too high (common)
First check

Verify High Priority audible indicator sounds

Test point
Alarm Indicator/Audio Pause button
Expected
High Priority audible indicator sounds within 40 seconds

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Low Tidal Volume alarm not functioning patient safety

Alarm should sound High Priority audible indicator, flash red light on Alarm Indicator/Audio Pause button, and display Low Tidal Volume alarm condition highlighted in red on screen within 40 seconds

Ranked causes

  1. 1. Low Tidal Volume alarm setting not configured correctly (common)
First check

Verify High Priority audible indicator sounds

Test point
Alarm Indicator/Audio Pause button
Expected
High Priority audible indicator sounds

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

O2 blending not delivering set FiO2 or Low Oxygen Flow/Inlet Pressure alarms not functioning patient safety

Delivered FiO2 does not match set level, or alarms fail to sound when oxygen supply is disconnected

Ranked causes

  1. 1. O2 blending system not functioning or alarms not triggering on low oxygen supply (unknown)
First check

Connect external O2 monitor in-line with patient tube

Test point
Patient tube connection
Expected
O2 monitor properly installed and calibrated

6 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Solid alarm with Lead Acid or AC power fail patient safety

Continuous alarm when using Lead Acid backup or AC fail with good Li-ion

Ranked causes

  1. 1. CPU rebooting or not running (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Vent Service Required before upgrade caution

System indicates maintenance needed before proceeding with software update

Ranked causes

  1. 1. E143 error in log (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error codes

CodeMeaningTriggerSeverity
AC Power DisconnectedAC power source lost; device switched to alternate power sourceLoss of AC mains powerinfo
AC Power Disconnected alarmAC power source has been disconnected from the ventilatorAC power input removed or interruptedinfo
ApneaPatient has not triggered breath within apnea alarm time settingNo patient breath detected within apnea alarm time settingcritical
Battery Discharging Stopped Due to TemperatureBattery overheated during discharge; battery disabled and power switchedDetachable or internal battery becomes overheated while providing powerinfo
Batt Not Charging - Temp.Battery too hot while charging or device was in too cold environment before chargingDetachable or internal battery temperature out of range during charginginfo
Card ErrorUnusable SD card inserted into ventilatorSD card insertion with unrecognized or corrupted cardinfo
Check CircuitPatient circuit problem detectedPinched or detached tubing, water in proximal pressure lines, or active exhalation device problemcritical
Check External BatteryBad connection to external battery or external battery failedExternal battery connection loss or external battery failureinfo
Circuit DisconnectBreathing circuit disconnected or has large leakCircuit is disconnected or has large leakcritical
Circuit Disconnect alarmPatient circuit or test lung has been disconnected from ventilatorNo circuit pressure detected for the set disconnect timeout period (10 seconds)warning
Detachable Batt DisconnectedDetachable battery power source lost; device switched to internal batteryLoss of detachable battery connectioninfo
Detach Batt Disconnected alarmDetachable battery pack has been disconnected from the deviceDetachable battery removed or connection lostinfo
Detach Battery Not Charging or Internal Battery Not ChargingBattery error condition prevents chargingDevice detects error condition with batteryinfo
E-100Software error or bad calibration tableSoftware error or bad table written during production/field calibrationerror
E-101Program execution errorProgram execution error occurscritical
E-103Control Flow Sensor out of specificationControl Flow Sensor reading outside electrical specificationcritical
E-106Speaker 1 failed or not installedSpeaker 1 failed or not installederror
E-107Speaker 2 failed or not installedSpeaker 2 failed or not installederror
E-109High expiratory pressurePatient pressure during exhalation > Exhaled Pressure Setting + 5 cm for >= 5 secondswarning
E-110Low inspiratory pressureDelivered inhalation pressure below target in CPAP/S/S-T/T/PC/PC-SIMV or below Low PIP setting in CV/AC/CIMVwarning
E-111High respiratory rateMeasured Breath Rate >= alarm settingwarning
E-112Low respiratory rateMeasured Breath Rate <= alarm settingwarning
E-113High minute ventilationMeasured Minute Ventilation >= alarm settingwarning
E-114Low minute ventilationMeasured Minute Ventilation <= alarm settingwarning
E-115High inhaled tidal volumeMeasured inhaled tidal volume >= alarm settingwarning
E-116Low inhaled tidal volumeMeasured inhaled tidal volume <= alarm settingwarning
E-118Circuit leak too small to detectLeak in system below detection threshold or high circuit impedancewarning
E-119Battery charging detected when no AC power presentCharging detected without AC connectionerror
E-120Apnea detectedNo spontaneous breathing detected within alarm time window; may be masked by high leakwarning
E-121Circuit disconnect detectedHigh flow condition or pressure drop indicating disconnectionerror
E-122Unable to write to event logEvent log write failureerror
E-123Shorted Q29 FET in Li-Ion battery discharge pathDischarge path FET shorted on power management PCAerror
E-125Multiple reboots within 24 hours3 reboots occurred within 24 hourserror
E-130Pressure sensor zero point drift exceeds limitSensor drift causes zero point displacement beyond acceptable rangeerror
E-131Control pressure sensor reading extreme valueControl pressure sensor stuck at maximum or minimum counts for extended timeerror
E-132Monitor pressure sensor reading extreme valueMonitor pressure sensor stuck at maximum or minimum counts for extended timeerror
E-133Proximal pressure sensor reading extreme valueProximal pressure sensor stuck at maximum or minimum counts for extended timeerror
E-134Control flow sensor reading maximum or minimum countsExtended period of sensor out-of-range readingerror
E-135Monitor flow sensor reading maximum or minimum countsExtended period of sensor out-of-range readingerror
E-136Air stream temperature sensor reading maximum or minimum countsExtended period of sensor out-of-range readingerror
E-137dP pressure temperature sensor reading maximum countsExtended period of sensor maximum readingerror
E-138Barometric pressure sensor reading outside valid rangeSensor reading out of valid rangeerror
E-139Software errorSoftware fault detectederror
E-14Board revision mismatchResistors not installed or software running on wrong board revisioncritical
E-141Motor connector solder defect or rotor lockedMotor connector not soldered correctly or rotor mechanically lockedcritical
E-143Control or monitoring pressure sensor drift exceededSensor has drifted too far from referenceerror
E-145Both pressure sensors and ADC failedBoth control and monitoring pressure sensors failed or ADC failedcritical
E-146Both pressure sensors and ADC failedBoth control and monitoring pressure sensors failed or ADC failedcritical
E-147Sensor zero-point drift exceeded limitPositive or negative displacement moves pressure range beyond expected valueserror
E-149Auto-null valve opening test failed during drift computationControl pressure not dropping sufficiently after valve opens, or inadequate pressure before openingerror
E-15Hardware current limiting not working correctlyCurrent limiting circuit failureerror
E-158Serious alarm during startup before backup therapy initiatedSerious alarm before 6 breaths, prevents backup therapy from startingcritical
E-159Power management fault, unit does not enter sleep on AC removalSleep mode entry failure when AC power removederror
E-16Power management board or battery problemPower management fault or battery issue with no AC presenterror
E-160Insufficient air flow detectedObstructed intake, flow path, pressure tubing, or faulty blowercritical
E-161Internal lithium-ion battery thermal runaway protection or fault detectedLi-Ion discharge overcurrent, discharge short circuit, PMB fault, system board faultcritical
E-162Detachable battery requires replacementLi-Ion battery TDA triggered by discharge overcurrent or short circuiterror
E-163Control Flow Sensor out of specificationControl Flow Sensor reading outside electrical specificationcritical
E-164Monitor flow sensor out of electrical specificationSensor electrical spec violationerror
E-165Low expiratory pressureExpiratory pressure remains below EPAP/CPAP/PEEP minus 5 units for 5+ secondswarning
E-17Motor capacitor fault or improper valueMotor capacitor not installed, wrong value, or end-of-lifeerror
E-170High inspiratory pressure alarmInhalation pressure exceeds setting; in CPAP/S/S-T/T/PC/PC-SIMV exceeds highest + 5 cm; in CV/AC/SIMV exceeds High PIP Alarmwarning
E-171High inspiratory pressure alarmInhalation pressure exceeds setting; similar to E-170warning
E-172High pressure delivery exceeds 60 cm H2OUnit exceeds 60cm delivered pressure or sensor reading high with excessive drifterror
E-173Ventilator started on battery powerUnit powered up using battery rather than AC mainsinfo
E-174Cannot communicate with charger chipCharger chip communication losserror
E-175Cannot communicate with internal Li-Ion battery after multiple attemptsLi-Ion communication failure after 5 attempts, charger not performing wake-up chargeerror
E-176Cannot communicate with detachable Li-Ion batteryCharger unable to establish communication with battery; may take up to 210 seconds for alarmerror
E-177Internal Li-Ion battery is not authenticCounterfeit battery detectedcritical
E-178Non-authentic detachable battery detectedBattery authentication verification failed; fake or counterfeit battery installederror
E-179AC power disconnectedAC mains power supply lost or disconnectedcritical
E-18DC/DC converter circuitry failureDC/DC converter faulterror
E-180External lead-acid battery disconnectedExternal power source disconnected or lost connectionerror
E-181Detachable Li-Ion battery disconnectedDetachable Li-Ion connector unplugged or connection losterror
E-183Low external lead-acid batteryLead Acid battery has less than 20 minutes run time remaining and is last available power sourcewarning
E-184Low detachable Li-Ion batteryDetachable Li-Ion has less than 20 minutes run time remaining and is last available powerwarning
E-185Low internal Li-Ion batteryInternal Li-Ion has less than 20 minutes run time remaining and is last available powerwarning
E-186Depleted external lead-acid batteryLead Acid battery has less than 10 minutes run time remaining and is last power sourcecritical
E-187Depleted detachable Li-Ion batteryDetachable Li-Ion has less than 10 minutes run time remaining and is last power sourcecritical
E-188Depleted internal Li-Ion batteryInternal Li-Ion has less than 10 minutes run time remaining and is last power sourcecritical
E-189Internal or detachable Li-Ion battery unable to power systemBattery voltage V_battLi less than 9 volts for greater than 10 secondserror
E-19DC/DC converter circuitry failureDC/DC converter faulterror
E-191AFE chip not receiving appropriate frequency on WDI pin from gas gaugeFrequency loss on WDI pin from gas gauge chip in Li-Ion battery packerror
E-192Detachable Li-Ion frequency monitoring faultAFE chip not receiving appropriate frequency from Gas Gauge chip on Li-Ion batteryerror
E-193Internal Li-Ion battery permanent failurePermanent battery failure detectederror
E-194Detachable Li-Ion permanent failureBattery cell internal fault or catastrophic failure detectederror
E-195Internal Li-Ion battery state of health below 50%Full charge capacity (FCC) less than 51% of design capacitywarning
E-196Detachable Li-Ion state of health degradedBattery State of Health less than 50%; Full Charge Capacity less than 51% of design capacitywarning
E-197Internal Li-Ion battery not presentCharger chip status indicates battery missingerror
E-198Circuitry failureInternal circuit faulterror
E-199Battery or power management failureDetachable Battery harness failure, Power Management Board failure, or circuitry failureerror
E-200System circuitry failureCircuitry failure in systemerror
E-201Power management failurePower Management Board Failure or circuitry failureerror
E-202System or interface circuitry failureCircuitry failureerror
E-203Circuitry failure detectedInternal circuitry faulterror
E-204U3 or CPLD component failureU3 failure or CPLD failureerror
E-205Shorted power management FET Q25 or Q26 in battery discharge pathFET shorted in discharge path on power management PCAerror
E-206Detachable Li-Ion gas gauge corruptionBattery fuel gauge data corruption or checksum failureerror
E-207Q11 failure on power management PCAQ11 transistor failureerror
E-208Internal Li-Ion cycle count exceeded 475 cyclesCycle count exceeds 475 cycleswarning
E-209Detachable Li-Ion end of life - cycle countBattery cycle count exceeds 5500 cycles; battery end of life reachedwarning
E-21DSP-Host serial communication failureProblem with serial communication between DSP and Hostcritical
E-218Internal Li-Ion discharge stopped due to high temperatureCharge current exceeds 4A for >2sec during high temp discharge; charge FET turned off; recovers if temp < 55°Cwarning
E-219Detachable Li-Ion discharge stopped due to high temperatureCharge current exceeds 4A for >2sec during high temp discharge; charge FET off; recovers if temp < 55°Cwarning
E-22Motor temperature sensor failure or U37 circuitry problemTemp sensor fault or integrated circuit failureerror
E-23Internal DSP watchdog failureDSP watchdog timer triggerederror
E-230Internal Li-Ion not charging - temperature out of rangeInternal Li-Ion temp > 45°C or < 0°C when charging initiated; > 50°C or < -2.5°C during chargewarning
E-231Detachable Li-Ion not charging - temperature out of rangeDetachable Li-Ion temp > 45°C or < 0°C when charging initiated; > 50°C or < -2.5°C during chargewarning
E-234Software upgrade failed - unable to open fileCannot open new software file on SD carderror
E-235Software upgrade failed - unable to read fileCannot read software file or file is corruptederror
E-236Software upgrade failed - attempted downgradeUser attempted to install older software version than currently installedwarning
E-237Software upgrade failed - wrong version for deviceSoftware file not intended for Trilogy Ventilator modelerror
E-238Software upgrade failed - corrupted fileNew software file on card is corrupted or damagederror
E-239Software upgrade failed - Host CPU programming failedUnable to write new software to Host CPUcritical
E-240Software upgrade failed - wrong version for deviceSoftware not intended for Trilogy Ventilator modelerror
E-241Software upgrade failed - DSP programming failedUnable to write new software to DSP processorcritical
E-242Software upgrade failed - Host CPU programming errorUnable to program Host CPU with new softwarecritical
E-245All power sources depleted - system shutdownLast battery completely discharged; all power sources exhaustedcritical
E-246Internal Li-Ion not chargingUnable to charge Internal Li-Ion battery after 30 minuteserror
E-247Detachable battery not chargingUnable to charge detachable Li-Ion battery after 30 minuteserror
E-253Host-DSP communication failureHost CPU unable to communicate with DSPerror
E-265Li-Ion battery not detected by safety signal when communication attemptedCharger safety signal indicates battery absent but device tries to communicateerror
E-266Detachable battery missing or not detectedCharger chip safety signal indicates battery not present when communication attemptederror
E-267Full charge capacity exceeds 150% of Li-Ion design capacityFCC corruption or gas gauge errorerror
E-269Open VBULK FET in AC/DC power path to boost converterVBULK FET failure on power management PCAerror
E-270Open Q11 FET controlling Li-Ion battery discharge post VbattLiQ11 FET failure open circuiterror
E-271Battery discharge path failureOpen Q13, Q14 transistors in Lead Acid battery discharge patherror
E-272Charger chip or FET failure detectedPower management component failureerror
E-273Unit not calibrated or calibration table corruptedMissing or corrupted calibration dataerror
E-274Unit not calibrated or calibration table corruptedMissing or corrupted calibration dataerror
E-280External battery depletedLead Acid battery voltage drops below usable levelwarning
E-281Detachable battery depletedDetachable Li-Ion battery voltage drops below usable levelwarning
E-282Internal battery depletedInternal Li-Ion battery voltage drops below usable levelwarning
E-283Software upgrade completedSoftware upgrade process finishes successfullyinfo
E-289Multiple service-level errors pendingOne or more Ventilator Service Recommended errors activewarning
E-290One or more ventilator service required errors activeMultiple service-level errors present in systemerror
E-291Circuit type mismatch or sensor failurePatient circuit does not match selected circuit type or sensor fault detectedwarning
E-299SD card insufficient memoryCard does not have enough memory for EDF waveform and event log fileserror
E-300SD card write protectedCard detected as write protected SD carderror
E-301SD card file system errorError creating files or directories on SD carderror
E-302Voltage reference on internal ADC failedADC reference voltage losserror
E-304O2 sensor failedO2 sensor failure detectederror
E-305High internal oxygen concentrationO2 level between 25% and 35%error
E-306Disconnected or faulty O2 tubing or high O2 levelO2 tubing disconnected or O2 level exceeds 35%error
E-307High temperature detectedAir stream, motor, or battery temperature exceeds limiterror
E-308High temperature detectedAir stream, motor, or battery temperature exceeds limiterror
E-309External battery fault or connection issueLead Acid battery in use while current drawn from Li-Ion or battery connection faulterror
E-313.3V DSP power supply failureProblem with +3.3V_DSP, U23 failure, or DSP failureerror
E-311Unit not calibrated or calibration table destroyedMissing or destroyed calibration dataerror
E-312Prescription change pendingUsable prescription found on SD card during updateinfo
E-313Prescription ready for reviewPrescription from SD card is ready for user reviewinfo
E-314Prescription update failed: card read onlyPrescription is only for current device and card is read onlyerror
E-315Prescription serial number mismatchSerial number in prescription does not match device serial numberinfo
E-316Prescription circuit type mismatchCircuit type in prescription does not match device circuit typeinfo
E-317Prescription update failed due to bad settingsFailure to update prescription due to errors in settingserror
E-318Prescription update completed successfullyPrescription update process completes without errorinfo
E-319Prescription update cancelledUser cancels update via UI or removes card before completioninfo
E-32Sensor Board cable or circuitry faultFaulty Sensor Board Cable or circuitryerror
E-320Prescription update failed: file format errorFailure to update due to file format error or read errorerror
E-321Prescription update failed: invalid versionPrescription version incompatible with deviceerror
E-322Prescription update failed: bad checksumPrescription checksum is incorrect or does not validateerror
E-323SD Card settings restoration errorError during restoration of old settings after SD Card Rx update failureerror
E-333U24 or U26 circuitry failure on system boardIntegrated circuit failureerror
E-338Unit not calibrated or calibration table corruptedMissing or corrupted calibration dataerror
E-339Pressure sensor drift detectedTemperature table insufficient for pressure sensor temperature compensationwarning
E-340CPLD stopped sending alive signal to host CPUCPLD communication losserror
E-342Low oxygen blending module inlet pressurePressure at OBM inlet below 40 psicritical
E-343High oxygen blending module inlet pressurePressure at OBM inlet above 87 psicritical
E-344Oxygen blending module failure detectedOxygen blending module faulterror
E-345Internal O2 sensor end of life or watchdog faultO2 sensor at end of life or watchdog failureerror
E-348Software upgrade to OBM failedOBM does not accept new software versionerror
E-349Communication lost between host and oxygen blending moduleOBM communication loss with host CPUerror
E-351Low oxygen flow deliveredDelivered oxygen concentration less than FiO2 set point minus 10%error
E-352High oxygen flow deliveredDelivered oxygen concentration greater than FiO2 set point plus 10%error
E-354Unit not calibrated or calibration table corruptedUnit not calibrated or O2 Sensor Calibration Table corruptederror
E-356Sensor auto-null valve did not open fullyAuto-null valve opening test failure during drift computationerror
E-357Control Flow Sensor out of specificationControl Flow Sensor reading outside electrical specificationerror
E-358Proximal flow sensor out of electrical specificationSensor electrical spec violationerror
E-359High oxygen level inside OBMO2 level inside OBM exceeds 30%error
E-36CPLD programming or hardware failureCPLD not programmed, pin 15 shorted, or CPLD failederror
E-360Low tidal volumeDesired tidal volume cannot be delivered within IPAP Min/Max settingserror
E-37Host CPU rebootingHost CPU is constantly rebootingcritical
E-53High exhaled tidal volumeMeasured Exhaled Tidal Volume >= alarm settingwarning
E-54Low exhaled tidal volumeMeasured Exhaled Tidal Volume <= alarm settingwarning
E-64Unit not calibrated or calibration table corruptedUnit not calibrated or calibration table corruptederror
E-65Unit not calibrated or calibration table corruptedUnit not calibrated or calibration table corruptederror
E-66Unit not calibrated or calibration table corruptedUnit not calibrated or calibration table corruptederror
E-67Pressure sensor zero point drift exceeds limitSensor drift causes zero point displacement beyond acceptable rangeerror
E-68Shorted Li-Ion battery discharge FET on power management PCADischarge path FET shorted on power management boarderror
E-69Pressure sensor zero point drift exceeds limitSensor drift causes zero point displacement beyond acceptable rangeerror
E-70Pressure sensor zero point drift exceeds limitSensor drift causes zero point displacement beyond acceptable rangeerror
E-71Parameter settings corruptedParameter Settings become corruptedcritical
E-73Parameter settings corruptedParameter Settings become corruptedcritical
E-76Defective EEPROMEEPROM failure detectedcritical
E-77EEPROM defect or program execution errorDefective EEPROM or program execution errorcritical
E-78Unable to read valid time from RTC chipReal-time clock communication or read failureerror
E-79RTC time does not match host CPU timeReal-time clock time mismatch with CPUerror
E-80Pressure sensor zero point drift exceeds limitSensor drift causes zero point displacement beyond acceptable rangeerror
E-81SD card errorFaulty SD card detectederror
E-83Card errorForeign object in slot, unformatted card, or card removed prematurelyerror
E-84Card errorForeign object in slot, unformatted card, or card removed prematurelyerror
E-85Card errorForeign object in slot, unformatted card, or card removed prematurelyerror
E-86Card errorForeign object in slot, unformatted card, or card removed prematurelyerror
E-87Card errorForeign object in slot, unformatted card, or card removed prematurelyerror
E-88Card errorForeign object in slot, unformatted card, or card removed prematurelyerror
E-89Card errorForeign object in slot, unformatted card, or card removed prematurelyerror
E-9Motor failure or capacitor not installedMotor capacitor missing, improper solder joint, or motor rotor lockedcritical
E-90Software-hardware revision incompatibilitySoftware does not support hardware revision or resistors incorrectly configuredcritical
E-93Keypad stuckKey held down for 2 minuteswarning
E-94Barometric pressure sensor reading extreme valueBarometric pressure sensor reading maximum or minimum counts for extended timeerror
External Batt DisconnectedExternal battery power source lost; device switched to alternate power sourceLoss of external battery connectioninfo
External Battery Depleted or Detachable Battery DepletedAffected battery is fully depletedBattery charge level reaches zeroinfo
High Expiratory PressureDelivered pressure exceeds target by 5+ pressure units during expirationDelivered pressure exceeds target patient pressure by 5 units during expiratory phasecritical
High Inspiratory PressureMeasured or delivered pressure exceeds inspiratory limit (escalating alarm)Measured pressure exceeds High Inspiratory Pressure setting (volume mode) or delivered pressure exceeds target by 5+ units (pressure mode)critical
High Inspiratory Pressure alarmInspiratory pressure has exceeded the set high thresholdPeak inspiratory pressure exceeds High Inspiratory Pressure setting (60 cmH2O in test)warning
High Internal OxygenOxygen concentration 5% above ambient inside device due to internal leakInternal oxygen concentration reaches 5% above ambient levelscritical
High Minute VentilationPatient minute ventilation exceeds High Minute Ventilation settingPatient minute ventilation greater than High Minute Ventilation settingcritical
High Oxygen FlowOxygen concentration 10% above FiO2 set point for >30 secondsDevice oxygen output 10% above set FiO2 for more than 30 secondscritical
High Oxygen Inlet PressureOxygen source pressure exceeds 87 psiOxygen source pressure measures greater than 87 psicritical
High Respiratory RateRespiratory rate exceeds High Respiratory Rate settingMeasured respiratory rate greater than High Respiratory Rate settingcritical
High TemperaturePatient airstream or internal device temperature too high (escalating alarm)High patient airstream or internal device temperature detectedwarning
High Tidal Volume alarmTidal volume has exceeded the set high thresholdMeasured Tidal Volume exceeds High Vte/High Vti settingwarning
High VteEstimated exhaled tidal volume exceeds High Vte settingEstimated exhaled tidal volume greater than High Vte settingcritical
High VtiDelivered tidal volume exceeds High Vti settingDelivered tidal volume greater than High Vti settingcritical
Keypad StuckKey lodged inside device caseKey becomes lodged inside device caseinfo
Loss of PowerComplete power failure occurred; internal battery depleted while providing therapyPower lost and internal battery was only power source and completely depletedcritical
Low BatteryLast available battery low or nearly depleted (escalating alarm)Approximately 20 minutes remaining (medium); approximately 10 minutes remaining (high)warning
Low Circuit LeakLeak device in passive circuit not functioning properlySystem detects problem with passive circuit leak devicecritical
Low Expiratory PressureDelivered pressure 5+ units below target during expirationDelivered pressure is 5 or more units below target during expiratory phasecritical
Low Inspiratory PressureMeasured or delivered pressure below inspiratory minimum (volume/pressure mode dependent)Measured pressure below Low Inspiratory Pressure setting (volume mode) or delivered pressure 5+ units below target (pressure mode)critical
Low Inspiratory Pressure alarmInspiratory pressure has fallen below the set low thresholdPeak inspiratory pressure falls below Low Inspiratory Pressure setting (6 cmH2O in test)warning
Low Minute VentilationPatient minute ventilation below Low Minute Ventilation settingPatient minute ventilation less than Low Minute Ventilation settingcritical
Low Oxygen FlowOxygen concentration 10% below FiO2 set point for >30 secondsDevice oxygen output 10% below set FiO2 for more than 30 secondscritical
Low Oxygen Flow alarmOxygen flow rate or delivery has fallen below acceptable levelOxygen supply pressure or flow drops below minimum threshold for ~1 minutewarning
Low Oxygen Inlet PressureOxygen source pressure below 40 psiOxygen source pressure measures less than 40 psicritical
Low Oxygen Inlet Pressure alarmOxygen inlet pressure has fallen below the minimum required thresholdO2 inlet pressure drops below ~20 psi for ~1 minutewarning
Low Respiratory RateRespiratory rate below Low Respiratory Rate settingMeasured respiratory rate less than Low Respiratory Rate settingcritical
Low Tidal Volume alarmTidal volume has fallen below the set low thresholdMeasured Tidal Volume falls below Low Vte/Low Vti settingwarning
Low VteEstimated exhaled tidal volume below Low Vte settingEstimated exhaled tidal volume less than Low Vte settingcritical
Low VtiDelivered tidal volume below Low Vti settingDelivered tidal volume less than Low Vti settingcritical
Replace Detachable BatteryDetachable battery nearing end of life or has failedBattery nearing end of useful life or failure preventing charging/dischargingwarning
Start On BatteryVentilator started on battery power with no AC power availableDevice startup occurs when only battery power is availableinfo
Ventilator InoperativeInternal error or condition detected that may affect therapy deliveryDevice detects an internal error or unsafe conditioncritical
Ventilator InoperativeVentilator has entered an inoperative state and cannot deliver therapyUnspecified internal fault or system failurecritical
Ventilator Service RecommendedNon-critical error detected that does not affect performance or safetyDevice detects error that will not affect device performance or safetywarning
Ventilator Service RequiredDevice cannot perform to specification or backup safety feature is compromisedDevice cannot meet specifications or therapy delivery is compromisedcritical

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.