Patient monitors · IntelliVue family

Philips MX100: troubleshooting and error codes

The ServiceForge knowledge base holds 60 documented symptoms for the Philips MX100, with 131 ranked causes, 92 diagnostic checks with test points and expected values, and 12 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Combined power on/error LED remains off after pressing power on button patient safety

No LED illumination occurs when power button is pressed; monitor does not respond to power-on command

Ranked causes

1. Battery defective (common)
2. HIF board not connected or positioned correctly (common)
3. HIF board connector defective (occasional)
4. IIT board defective (occasional)
5. WLAN board defective (occasional)
6. Integrated measurements defective (occasional)
7. NBP pump defective (occasional)
8. Front-End Adapter board defective (occasional)
9. MSL board to mainboard connection issue (occasional)
10. MSL board defective (rare)
11. Mainboard defective (rare)

First check

Check battery status and condition

Test point: Battery
Expected: Battery charged and functional

1 more check with pass and fail actions, 11 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

External power LED does not light patient safety

LED remains off when external power source or host monitor is connected; battery may or may not be present

Ranked causes

1. External power connection not OK (common)
2. MSL cable defective (common)
3. IntelliVue Dock, external power supply, or power cord defective (occasional)
4. MSL board defective (occasional)
5. MSL board to mainboard connection issue (occasional)
6. HIF board not connected correctly (occasional)
7. HIF board connector defective (rare)
8. HIF board defective (rare)
9. Mainboard defective (rare)

First check

Verify external power source is powered and connected

Test point: power cord, MSL cable
Expected: Connected and powered

9 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Red power on/error LED stays on continuously patient safety

Power on/error LED illuminates red and remains red without cycling or blinking during operation

Ranked causes

1. IIT board defective (common)
2. WLAN module defective (common)
3. Integrated measurements defective (common)
4. NBP pump defective (common)
5. Front-End Adapter board defective (common)
6. Mainboard defective (occasional)

First check

Disconnect IIT board

Test point: IIT board connector
Expected: Disconnected

4 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

X3 does not enter companion mode when connected to host monitor

X3 fails to establish companion mode connection with host monitor despite being connected

Ranked causes

1. Host monitor has incompatible software revision (common)
2. MSL connection not established correctly (common)
3. MSL board defective (occasional)
4. Connection between MSL board and mainboard (occasional)
5. X3 mainboard defective (occasional)
6. Host monitor MSL interface defective (occasional)

First check

Verify host monitor software revision

Test point: Host monitor software version display
Expected: Software revision M.0 or higher

2 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No alarm speaker sound

Alarm occurs but no alarm sound issued

Ranked causes

1. Audible alarm indicators switched off (common)
2. Volume set to zero (common)
3. Speaker defective (occasional)
4. Sound amplifier on mainboard defective (occasional)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Print output does not match expectations

Printouts are not as expected; incorrect formatting, resolution, or color in printed report

Ranked causes

1. Printer paper size not correctly configured (common)
2. Printer resolution not correctly configured (common)
3. Printer color support misconfigured; printer does not support color (occasional)
4. Printer not compatible with monitor (occasional)

First check

Verify printer paper size configuration

Test point: Printer settings paper size parameter
Expected: Paper size matches inserted media type

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Touchscreen not functioning patient safety

Touch input does not respond; touchscreen does not register or act upon finger or stylus contact; may be disabled

Ranked causes

1. Touchscreen functionality temporarily disabled (common)
2. Flex cable to touch defective or not positioned correctly (occasional)
3. Mainboard defective (rare)
4. Touch display assembly defective (rare)

First check

Observe screen for disable message

Test point: Display screen
Expected: No 'Touch screen disabled' message visible

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Alarm speaker malfunction message displayed

Display shows 'INOP Message Speaker Malfunction'

Ranked causes

1. Speaker cable disconnected (common)
2. Speaker assembly defective (occasional)
3. Sound amplifier on mainboard defective (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check Monitor Temp INOP message caution

Message indicates temperature inside monitor is too high; may indicate thermal stress or sensor malfunction

Ranked causes

1. Environment too hot (common)
2. Battery temperature too high (occasional)
3. Mainboard defective (rare)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display is blank patient safety

LCD display shows no image, content, or illumination even after boot completion; touchscreen area dark

Ranked causes

1. Flex cable to touch or display not connected (common)
2. Touch display assembly defective (occasional)
3. Mainboard defective (rare)

First check

Inspect flex cable to display and touch

Test point: Flex cable connector at display and mainboard
Expected: Cable connected and seated properly

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

MON Msmt Malf / X3 Msmt Malf INOP message patient safety

Measurement system malfunction; integrated measurements not functioning; may indicate sensor or interface problem

Ranked causes

1. Contact problem or defective cables (common)
2. Adapter board defective (occasional)
3. Mainboard defective (rare)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Monitor does not power on or respond

Device unresponsive after power-up, battery low or not charged, AC power issues

Ranked causes

1. Battery not adequately charged (common)
2. AC power cord not connected or AC outlet non-functional (common)
3. Device not properly connected to external power supply or host monitor (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Monitor not charging on IntelliVue Dock; power LED green

MX100 or X3 not charging despite green power LED on IntelliVue Dock

Ranked causes

1. MSL connector defective (common)
2. IntelliVue Dock MSL board defective (occasional)
3. IntelliVue Dock defective (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No flexible sync out signal

System reports missing flexible sync out signal

Ranked causes

1. Flexible sync out not configured correctly (common)
2. Cable wrong or defective (occasional)
3. IntelliVue Dock defective (occasional)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No network connectivity; INOP 'Unsupported LAN' issued

No network icon or network icon flashes; no association to central station; IIT-related network problem

Ranked causes

1. WLAN and IIT both enabled simultaneously (common)
2. Incorrect RF access code; no IP address assigned (common)
3. Communication failure between monitor and IIT adapter (occasional)

First check

Verify WLAN mode setting when IIT is installed

Test point: Network settings > WLAN Mode
Expected: WLAN Mode set to None if IIT is enabled

4 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No test sound issued patient safety

Speaker does not produce test tone during boot sequence; audio output absent or inaudible

Ranked causes

1. Speaker not connected (common)
2. Speaker defective (occasional)
3. Mainboard defective (rare)

First check

Verify speaker connector is seated

Test point: Speaker connector on mainboard
Expected: Connector fully inserted and latched

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Parameter INOP message issued (CO2, ECG, NBP, Pressure, Resp, SpO2, Temperature Equip Malf) patient safety

Parameter equipment malfunction INOP messages indicate measurement block connection or hardware failure

Ranked causes

1. Loose or faulty connection between measurement block and mainboard (common)
2. Measurement block defective (occasional)
3. Mainboard or front end adapter board defective (occasional)

First check

Verify measurement block connection to mainboard

Test point: Measurement block connector at mainboard
Expected: Connector properly seated and secure

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Settings Malfunction INOP message patient safety

Message indicates problem occurred during cloning process or settings storage corruption; configuration lost

Ranked causes

1. Cloning process error (common)
2. Settings memory corrupted (occasional)
3. Mainboard defective (rare)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Alarm lamp not lighting

Alarm occurs but LED does not light up

Ranked causes

1. Environmental lighting too bright (common)
2. Mainboard defective (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery incompatible with monitor

Monitor displays 'Batt Incompat' message with INOP tone

Ranked causes

1. Incorrect battery installed (common)
2. Communication problem between battery connection board and mainboard (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check Monitor Func INOP message patient safety

Message indicates problem with too low voltages in monitor; alarms, display, or interfaces may not function correctly

Ranked causes

1. Low voltage on auxiliary boards (common)
2. Mainboard defective (occasional)

First check

Disconnect and reconnect Front-End Adapter board cable

Test point: Front-End Adapter board connector
Expected: INOP message clears after reconnection

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Device fails to authenticate to WLAN access point

Device shows 'Authenticating' state but fails to complete authentication; incorrect SSID, mode, country, or security settings; authentication server or WLAN controller errors

Ranked causes

1. Incorrect authentication credentials or certificate settings (common)
2. Device on WLAN controller exclude list due to failed credentials (occasional)

First check

Verify connection status and SSID/mode/country/security settings

Test point: WLAN connection status display
Expected: Device shows 'Authenticating' state with correct SSID, Mode, Country, and Security settings

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Monitor not charging on IntelliVue Dock; power LED off

MX100 or X3 not charging; power LED on IntelliVue Dock is off

Ranked causes

1. Power cord defective (common)
2. IntelliVue Dock defective (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No Central Monitoring message; not assigned to sector

Monitor connected to LAN with IP address but not being monitored at central

Ranked causes

1. Monitor not assigned to sector (common)
2. Duplicate equipment label on network (occasional)

Performance test: IIT communication

Verify IIT (Instrument Telemetry) board installation and wireless connectivity to access point; test signal strength at distance

Ranked causes

1. IIT board not installed properly or RF access code incorrect (occasional)
2. IIT communication link defective or antenna damaged (rare)

First check

Verify monitor is not on LAN before starting test

Test point: IntelliVue Dock/External Power Supply/host monitor connections
Expected: No LAN connection via dock, power supply or host monitor

8 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Print device shows unavailable status; printer job stalled

Status message 'Print device Remote 1/2/3 unavailable' issued; printer job is stalled or not printing expected output

Ranked causes

1. Print error on Information Center (PIIC/PIC iX) (common)
2. Network connection to Information Center not functioning (common)

First check

Run test print on Information Center

Test point: Information Center print function
Expected: Test report prints successfully

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Print job fails or cannot be queued

Print queue error or message 'Print job could not be queued' with no print device found

Ranked causes

1. Printer disabled in setup (common)
2. Paper size mismatch between printer and report (common)

First check

Verify printer is enabled in setup

Test point: Setup Printers menu
Expected: Correct printer is enabled

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Printer power off or paper tray empty

Printing queued on Information Center but no report is printed; printer not switched on or paper tray is empty

Ranked causes

1. Printer power is off (common)
2. Printer paper tray is empty (common)

First check

Verify printer power switch is on

Test point: Printer power switch and indicator light
Expected: Printer power on; ready indicator light active

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Red power on/error LED blinks (cyclic reboots) patient safety

Power on/error LED flashes in cycling pattern indicating repeated reboot attempts; system does not stabilize

Ranked causes

1. Software failure (common)
2. Hardware failure (occasional)

First check

Connect Support Tool and scan for devices

Test point: Host monitor MSL port
Expected: Device detected and Operating Mode shows Boot

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

WLAN and IIT both enabled; no network association

Monitor with WLAN enabled shows no network icon or flashing icon; no central station association

Ranked causes

1. WLAN and IIT both enabled simultaneously (common)
2. Monitor-to-WLAN board communication problem or low RSSI (occasional)

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Alarm LEDs remain off patient safety

Alarm indicator LEDs do not illuminate during boot sequence or operation; no visual alarm indications

Ranked causes

1. Mainboard defective (common)

First check

Verify alarm LED illumination during boot

Test point: Alarm LEDs (blue, yellow, red)
Expected: LEDs test in sequence: blue on-off, yellow on-off, red on-off

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Alarm sound too quiet

Alarm sounds but volume is lower than expected

Ranked causes

1. Speaker foil defective (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Assurance test: MSL connector condition caution

Visually inspect all MSL connector sockets on monitor, cables, modules and racks for physical damage

Ranked causes

1. MSL connector pins damaged, bent or jolted (occasional)

First check

Inspect all MSL connector pins for jolting or deformation

Test point: cable/monitor/Module Rack/Multi-Measurement Module/X2/X3 connectors
Expected: No pins jolted, no pins bent inward or outward

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Batt Empty INOP tone with flashing battery LED patient safety

Estimated remaining battery-powered operating time ≤10 minutes; alarms cannot be paused or switched off during this condition

Ranked causes

1. Battery nearly depleted (common)

First check

Verify battery charge level

Test point: Battery LED and display status
Expected: Battery charge > 10 minutes operating time

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery low

Monitor displays 'Batt Low' message with INOP tone; estimated operating time less than 20 minutes

Ranked causes

1. Battery charge insufficient (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery malfunction patient safety

Monitor displays 'Batt Malf' with INOP tone and battery LED flashing; alarms cannot be paused or switched off without AC power

Ranked causes

1. Battery status cannot be determined or communication failure (common)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery not inserted

Monitor displays '!!!Insert Battery' with INOP tone; monitor connected to external power without battery fully inserted

Ranked causes

1. No battery in battery compartment (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery temperature too high

Monitor displays 'Check Batt Temp' message with INOP tone

Ranked causes

1. Monitor exposed to excessive heat (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration verification: CO2 measurement

Confirm CO2 calibration remained stable after calibration procedure using same test gases and apparatus

Ranked causes

1. Measurement extension values drift after calibration (unknown)

First check

Reopen 5% calibration gas valve

Test point: flow regulator valve
Expected: 5% CO2 gas flowing, value stabilized

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: CO2 measurement

Verify CO2 gas measurement accuracy using 5% and 10% calibration gases; ensure displayed values match calculated mmHg values within tolerance

Ranked causes

1. Measurement extension not properly calibrated (unknown)

First check

Wait after switching measurement extension on

Test point: extension power
Expected: At least 20 minutes elapsed

7 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Charger malfunction

Monitor displays 'Charger Malfunct' with INOP tone and battery LED flashing

Ranked causes

1. Battery charger malfunction (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check Passwords INOP message patient safety

Message indicates technical or network defect has caused loss of password settings block; authentication system compromised

Ranked causes

1. Password settings block lost (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Image sticking on LCD display

Static image displayed for long time on LCD screen causes temporarily retained ghost image on display

Ranked causes

1. Static image displayed for prolonged period (common)

First check

Observe LCD display for ghost image or retained image

Test point: LCD display visual inspection
Expected: Display shows current screen content without ghost images

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Monitor has no LAN connection when docked

Docked MX100/X3 shows no LAN connectivity

Ranked causes

1. LAN connector or MSL board defective (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

No ECG-OUT signal to defibrillator patient safety

System shows no ECG output signal being sent to defibrillator

Ranked causes

1. IntelliVue Dock defective or cable issue (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No network connection (no icon)

Monitor displays no network icon; no LAN connection or wireless AP access

Ranked causes

1. Network cable disconnected or no wireless access point (common)

Performance test: Cardiac output measurement

Verify cardiac output measurement accuracy using patient simulator with specified injection temperature and flow rate

Ranked causes

1. Cardiac output module measurement out of specification (unknown)

First check

Connect patient simulator to C.O. module

Test point: patient cable connector
Expected: Patient simulator properly connected

2 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Performance test: Cardiac output service tool procedure version 1

Verify cardiac output module blood temperature measurement using service tool M1012-61601 without option C10

Ranked causes

1. Blood temperature sensor reading out of specification (unknown)

First check

Connect C.O. interface cable

Test point: C.O. module connector
Expected: Interface cable connected in monitoring mode

2 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Performance test: Cardiac output service tool procedure version 2

Verify cardiac output module blood and injection temperature measurements using service tool M1012-61601 with option C10; verify transpulmonary method and catheter constant

Ranked causes

1. Temperature sensor or measurement method configuration out of specification (unknown)

First check

Connect C.O. interface cable

Test point: C.O. module connector
Expected: Interface cable connected in monitoring mode

5 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Performance test: IntelliVue Dock ECG synchronization patient safety

Verify ECG signal synchronization output to connected medical device when MX100/X3 connected to IntelliVue Dock

Ranked causes

1. ECG synchronization not functioning or synchronization output defective (unknown)

First check

Connect patient simulator and medical device

Test point: ECG connector and flexible sync output
Expected: Patient simulator on ECG connector, medical device on flexible sync output

2 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Performance test: LAN communication

Verify LAN connectivity when MX100/X3 connected to IntelliVue Dock or External Power Supply with active LAN cable

Ranked causes

1. LAN network settings incorrect or DHCP/BOOTP server unavailable (occasional)

First check

Verify LAN hardware connections

Test point: IntelliVue Dock or External Power Supply LAN port
Expected: MX100/X3 connected to dock or power supply with LAN cable connected

4 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Performance test: Lithium ion battery

Verify battery age and charge cycle count to assess remaining useful life; replace if approaching limits

Ranked causes

1. Battery age or cycle count exceeds service life limit (rare)

First check

Access battery status information

Test point: monitor patient display battery symbol
Expected: Battery symbol accessible on screen

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Performance test: Microstream CO2 flow rate

Verify CO2 measurement extension flow rate matches specification using flow measurement display

Ranked causes

1. Flow rate out of specification (unknown)

First check

Verify CO2 flow rate

Test point: flow measurement display (x2)
Expected: 50.0 ml/min (50+15/-7.5 ml/min tolerance), +15/-7.5 ml/min

Performance test: Microstream CO2 leakage

Verify CO2 measurement extension leakage is within acceptable limits using digital barometer readings

Ranked causes

1. Measurement extension has internal or external leak (unknown)

First check

Monitor digital barometer reading change

Test point: digital barometer display (x1)
Expected: Reading change less than 20 mbar for 30 seconds, < 20 mbar

Performance test: Microstream CO2 noise

Verify CO2 measurement extension noise index is within acceptable limits

Ranked causes

1. Measurement extension noise level excessive (unknown)

First check

Verify CO2 noise index

Test point: noise index display (x3)
Expected: Less than 3.0, < 3.0

Performance test: WLAN communication

Verify WLAN board installation and connectivity to wireless access point using configured parameters

Ranked causes

1. WLAN board not installed properly or network configuration incorrect (occasional)

First check

Verify monitor is not on LAN before starting test

Test point: IntelliVue Dock/External Power Supply/host monitor connections
Expected: No LAN connection via dock, power supply or host monitor

5 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

Unsupported LAN message; no IP address

Monitor has LAN connection but cannot obtain IP address assignment

Ranked causes

1. DHCP or IP assignment failure (occasional)

WLAN configuration mismatch with WEP/WPA/WPA2

WLAN unable to connect with PSK security configuration mismatch

Ranked causes

1. Mode, SSID, Country or Security settings incorrect (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

WLAN Enterprise authentication failure

WLAN configuration problem using WPA or WPA2 Enterprise security

Ranked causes

1. Connection status or authentication settings mismatch (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

WLAN not yet operational

WLAN setup menu shows 'Off'; wireless adapter not operational

Ranked causes

1. WLAN hardware initialization in progress or connection issues (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`CO2 Equip Malf`	CO2 measurement equipment malfunction	Connection failure between CO2 measurement block and mainboard or measurement block defect	error
`ECG Equip Malf`	ECG measurement equipment malfunction	Connection failure between ECG measurement block and mainboard or measurement block defect	error
`NBP Equip Malf`	Non-invasive blood pressure measurement equipment malfunction	Connection failure between NBP measurement block and mainboard or measurement block defect	error
`NBP Measure Failed`	Non-invasive blood pressure measurement failed	NBP pump defective or measurement error during blood pressure acquisition	error
`<Pressure Label> Equip Malf`	Pressure measurement equipment malfunction for configured pressure label	Connection failure between pressure measurement block and mainboard or measurement block defect	error
`RESP Equip Malf`	Respiration measurement equipment malfunction	Connection failure between respiration measurement block and mainboard or measurement block defect	error
`SpO2 Equip Malf`	Oxygen saturation measurement equipment malfunction	Connection failure between SpO2 measurement block and mainboard or measurement block defect	error
`<SpO2 label> Unkn. Sensor INOP`	SpO2 sensor unknown; demo tool connected but monitor not in Demo Mode	Demo tool is connected but monitor is not in Demo Mode	error
`<SpO2 label> Upgrade INOP`	SpO2 module firmware upgrade in progress but monitor exited Service Mode	Upgrade tool connected and firmware upgrade started in Service Mode, but monitor left Service Mode during upgrade	error
`SpO2 Transduc Malf`	SpO2 transducer malfunction	Transducer connection or hardware failure	error
`<Temp Label> Equip Malf`	Temperature measurement equipment malfunction for configured temperature label	Connection failure between temperature measurement block and mainboard or measurement block defect	error
`Unsupported LAN`	Unsupported local area network configuration detected	Both WLAN and IIT modules are enabled simultaneously; incorrect RF access code; network setup failure	warning

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.