Philips CMS: troubleshooting and error codes
The ServiceForge knowledge base holds 106 documented symptoms for the Philips CMS, with 333 ranked causes, 259 diagnostic checks with test points and expected values, and 211 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
BIS module shows -?- or INOP messages patient safety
Uncertainty indicator or in-operation alarm displayed; may show multiple INOP messages
Ranked causes
- 1. BIS UN-PLUGGED: BIS module unplugged from rack (common)
- 2. BIS MODULE MALFUNC: Hardware malfunction or overcurrent (common)
- 3. BIS ENGINE DISCONN: BIS Engine not connected or cable defective (common)
- 4. BIS ENGINE INCOMPAT: Unsupported BIS Engine software version (occasional)
- 5. BIS ENGINE MALFUNC: BIS Engine hardware malfunction (common)
- 6. BIS DSC DISCONN: DSC not connected or module cable faulty (common)
- 7. BIS DSC MALFUNC: DSC malfunction, electrocautery interference, or PIC fault (occasional)
- 8. BIS DSC INCOMPAT: DSC software incompatible with BIS Engine (occasional)
- 9. BIS SENSOR MALFUNC: Sensor hardware malfunction or liquid in connector (common)
- 10. BIS SENSOR DISCONN: Sensor or PIC not properly connected (common)
- 11. BIS SENSOR INCOMP: Unsupported or unknown sensor type (occasional)
- 12. BIS SENSOR USAGE: Sensor has expired due to overuse (rare)
- 13. BIS SQI < 15%: Signal quality too low for BIS calculation (common)
- 14. BIS IMPEDANCE CHCK: Cyclic Impedance check in progress (unknown)
- 15. BIS LEAD OFF: One or more electrode leads have lost skin contact (common)
- 16. BIS HIGH IMPEDANCE: Electrode impedance above valid range (common)
- 17. BIS ISOELECTRC EEG: No discernible EEG activity detected (rare)
- 18. BIS SQI < 50%: Signal quality suboptimal (common)
Identify INOP message displayed
- Test point
- Monitor display
- Expected
- Specific INOP message visible
22 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
CO2 module shows -?- and INOP messages patient safety
CO2 numeric display shows -?- and one or more INOP alarm messages displayed
Ranked causes
- 1. CO2 module unplugged from rack (occasional)
- 2. Transducer malfunction (occasional)
- 3. No transducer connected (common)
- 4. Calibration failed (occasional)
- 5. Transducer warming up (common)
- 6. Calibration in progress (occasional)
- 7. Calibration mode set but not started (rare)
- 8. CO2 value out of calibration range (occasional)
- 9. ETCO2 exceeds display scale (rare)
- 10. CO2 sidestream low flow (occasional)
- 11. CO2 sidestream occlusion (occasional)
- 12. Sidestream transducer malfunction (rare)
- 13. Sidestream pump automatically shut off (occasional)
Perform self-test if transducer connected
- Test point
- CO2 module self-test numerics
- Expected
- Test numerics match listed reference values exactly
13 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Measurement unsuccessful or parameters missing
After measurement attempt, parameters do not appear or error occurs; may be due to result selection settings or module/cartridge issues.
Ranked causes
- 1. Parameter result not selected (common)
- 2. Temperature out of range (occasional)
- 3. Software or CLEW recently updated (occasional)
- 4. Module pulled out during measurement (occasional)
- 5. Cartridge or simulator malfunction (occasional)
- 6. Cartridge not inserted properly (common)
- 7. Cartridge preburst - fluid on sensors (rare)
- 8. Sample positioning error - clot or not closed (occasional)
- 9. Sample underfilled - below fill mark (occasional)
- 10. Sample overfilled - beyond fill mark (occasional)
- 11. Insufficient sample or bubbles in sample (occasional)
- 12. Cartridge error - sample interference or defect (common)
- 13. Cartridge type not recognized (rare)
Result selection enabled
- Test point
- Results Selection Task Window
- Expected
- All desired parameters switched ON
1 more check with pass and fail actions, 15 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Dash-question-dash displayed with INOP messages for SvO2 module patient safety
Display shows '-?-' instead of numerical value with one or more INOP (inoperative) messages.
Ranked causes
- 1. Module unplugged from rack (common)
- 2. Abbott Optical Module not connected or connection loose/broken (common)
- 3. Abbott Optical Module configured for SaO2 instead of SvO2 (occasional)
- 4. No valid calibration data in Abbott Optical Module (common)
- 5. Abbott Optical Module disconnected during data storage (occasional)
- 6. Abbott Optical Module or M1021A memory defect (rare)
- 7. M1021A or Abbott Optical Module defective (occasional)
- 8. Abbott Optical Module warm-up period incomplete (occasional)
- 9. Unusually low light level from catheter (occasional)
- 10. Light intensity changed considerably since last calibration (occasional)
- 11. Light Intensity signal drift after Pre-insertion Calibration (occasional)
- 12. Signal outside normal range for SvO2 derivation (occasional)
Verify SvO2 module fully seated in rack
- Test point
- Module slot
- Expected
- Module fully inserted into rack
1 more check with pass and fail actions, 22 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
-?- displayed with INOP message for SpO2/Pleth module patient safety
Module shows -?- indicator and one or more INOP alarm messages indicating measurement or module malfunction
Ranked causes
- 1. No transducer connected (common)
- 2. Transducer or module malfunction (occasional)
- 3. SpO2/Pleth module unplugged from rack (occasional)
- 4. Erratic SpO2 measurements or transducer misposition (occasional)
- 5. Patient movement or electrical interference causing noise (occasional)
- 6. Ambient light or cable-induced electrical interference (occasional)
- 7. Pulse too weak or not detectable (rare)
- 8. Transducer displaced or automatic wave fixing artifact (rare)
- 9. Transducer defective due to inadequate diode output (rare)
Perform SpO2/Pleth module self-test
- Test point
- Self-test result screen
- Expected
- Test numerics match listed expected values exactly
9 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
C.O. module displays -?- with INOP message patient safety
Questionable data or error message displayed; module not providing valid cardiac output measurement or shows hardware malfunction
Ranked causes
- 1. C.O. UNPLUGGED – module disconnected from rack (common)
- 2. No C.O. Interface Cable attached or cable/catheter broken (common)
- 3. C.O. EQUIP MALF – hardware malfunction in C.O. module (occasional)
- 4. CCO NOT SUPPORTED – wrong catheter or defective equipment (occasional)
- 5. CCO NO ABP – selected pressure source not available (occasional)
- 6. CCO ABPa INVALID – pressure waveform invalid for calculation (occasional)
- 7. CCO NO CAL – no valid calibration for CCO (occasional)
- 8. CCO BAD PRESS SIGN – pressure waveform cannot be analyzed (occasional)
Verify cable and catheter connection quality
- Test point
- C.O. Interface Cable connector, catheter seat
- Expected
- All connectors fully seated and free from dirt
2 more checks with pass and fail actions, 12 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
FIO2 module displays -?- with INOP messages patient safety
FIO2 module displays -?- indicator instead of numerics with INOP (inoperative) alarm messages
Ranked causes
- 1. FIO2 module unplugged from rack (common)
- 2. Internal test/offset values out of range or transducer cable C break (occasional)
- 3. Transducer not connected or cable A/B break (common)
- 4. Signal out of range or drifts during calibration (occasional)
- 5. Calibration in progress (common)
- 6. FIO2 reading out of range due to incorrect calibration (occasional)
- 7. Transducer not calibrated since last start (common)
- 8. Module battery not charged or defective (occasional)
Perform FIO2 module self-test
- Test point
- Module self-test function
- Expected
- Test numerics match listed specification values
1 more check with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
INOP message displayed for tcpO2/tcpCO2 patient safety
One or more INOP messages appear with -?- instead of numeric; module shows error condition
Ranked causes
- 1. Module self-test failed (common)
- 2. Module malfunction - TC Equip Malf with module error (occasional)
- 3. Microswitch in calibration chamber intermittent (occasional)
- 4. Transducer insertion/removal frequency issue (occasional)
- 5. Equipment malfunction with transducer connected (occasional)
- 6. Microswitch in calibration chamber faulty (occasional)
- 7. Calibration failed - signal out of range or unstable (occasional)
- 8. Calibration required before patient application (common)
Perform module self-test
- Test point
- Test mode
- Expected
- tcpO2=60 mmHg (8.0 kPa), tcpCO2=40 mmHg (5.3 kPa)
1 more check with pass and fail actions, 12 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
CRT display is blank high voltage
No image visible on CRT display screen despite power connection and switch activation
Ranked causes
- 1. Blown fuse or low-voltage output from power supply (common)
- 2. Contrast or brightness controls set too low (common)
- 3. High voltage output from SMPS not present (occasional)
- 4. Video cable disconnected or faulty (common)
- 5. Blue human interface connector improperly connected (occasional)
- 6. Wrong or missing DSPC card in backplane (occasional)
- 7. Incorrect card placement in backplane (occasional)
Verify power supply connection and power switch status
- Test point
- Green LED near power switch on front of display module
- Expected
- LED illuminates GREEN when CMS plugged in and power switch set to ON
4 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Display is blank with no picture or error messages
No image visible on screen; no error messages displayed
Ranked causes
- 1. Contrast and/or brightness controls set too low (common)
- 2. Power lead disconnected or switched off (common)
- 3. Display fuses open (occasional)
- 4. DC/DC cable or video cable disconnected or faulty (occasional)
- 5. Blue HIF connector improperly connected (M1092A only) (occasional)
- 6. Display assembly defective (M1095A/XGA) (occasional)
- 7. Card placement incorrect or faulty function card (occasional)
Adjust brightness and contrast controls
- Test point
- Brightness and contrast potentiometers
- Expected
- Image visible on display at maximum brightness
3 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
EEG display shows -?- with INOP messages
-?- displayed instead of numeric; one or more INOP messages present
Ranked causes
- 1. EEG module malfunction (impedance out of spec) (occasional)
- 2. EEG module unplugged (common)
- 3. EEG module hardware malfunction (occasional)
- 4. EEG trunk cable disconnected (common)
- 5. Lead electrodes disconnected or off patient (common)
- 6. Excessive line noise on channel (occasional)
- 7. Input signal too high (overrange) (occasional)
Electrode impedance within spec
- Test point
- EEG module 12-pin connector via test device
- Expected
- EEG1+ 5 kΩ, EEG1- 10 kΩ, EEG2+ 12 kΩ, EEG2- 15 kΩ, ±2 kΩ
- Tools
- EEG Test Device, function generator
1 more check with pass and fail actions, 11 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
NBP display shows -?- with INOP messages patient safety
-?- displayed instead of numerics with one or more INOP messages in task window
Ranked causes
- 1. NBP module unplugged (common)
- 2. Hardware problem in module or tubing (occasional)
- 3. Strong patient movement during measurement (common)
- 4. Inflation/deflation timeout or pump problem (occasional)
- 5. Defective pneumatic control (occasional)
- 6. Incorrect cuff type for patient size setting (occasional)
- 7. Cuff not fully deflated (occasional)
Verify INOP message type
- Test point
- NBP task window INOP display
- Expected
- Specific INOP message shown
11 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
TEMP module displays no numerics or -?- patient safety
Temperature parameter shows no numeric value and no -?- indicator; module appears offline or disconnected
Ranked causes
- 1. TEMP probe not connected (common)
- 2. TEMP parameter not enabled (common)
- 3. TEMP numeric display not enabled (common)
- 4. Too many TEMP modules connected (occasional)
- 5. Module or rack connector failure (occasional)
- 6. TEMP module hardware defect (rare)
- 7. Rack or rack interface card defect (rare)
Verify TEMP probe connection
- Test point
- TEMP module input connector
- Expected
- TEMP probe physically connected and seated
8 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
FIO2 module numerics and indicator not displayed
Neither numerics nor -?- indicator displayed for FIO2 module on monitor
Ranked causes
- 1. FIO2 transducer not connected (common)
- 2. FIO2 parameter not enabled (common)
- 3. FIO2 numeric display not enabled (common)
- 4. Multiple FIO2 modules plugged in (occasional)
- 5. Module or rack connection faulty (occasional)
- 6. Satellite Rack cable defective (occasional)
Verify transducer connected to FIO2 module
- Test point
- FIO2 module connector
- Expected
- Transducer physically present and seated
4 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
No CO2 numerics or -?- displayed patient safety
CO2 module shows neither numeric values nor -?- indication on display
Ranked causes
- 1. No transducer connected to module (common)
- 2. CO2 parameter turned off (common)
- 3. CO2 numeric display turned off (common)
- 4. Multiple CO2 modules installed (occasional)
- 5. Module or rack interface connection fault (occasional)
- 6. CO2 module defective (occasional)
Verify transducer connected
- Test point
- CO2 module connector
- Expected
- Transducer plugged in
8 more checks with pass and fail actions, 11 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
No numerics or display indicator for tcpO2/tcpCO2 module patient safety
No numeric values shown on display; parameter shows no reading or -?- indicator
Ranked causes
- 1. No transducer connected (common)
- 2. Parameter or numeric display turned off (common)
- 3. Multiple tcpO2/tcpCO2 modules installed (occasional)
- 4. Module connector or rack slot faulty (occasional)
- 5. Module is defective (occasional)
- 6. Rack interface card faulty (rare)
Verify transducer is connected
- Test point
- Module connector
- Expected
- Transducer plugged in
7 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
No pressure numerics or question mark displayed
Neither numerics nor -?- shown for PRESSURE module on display
Ranked causes
- 1. No transducer connected (common)
- 2. PRESSURE parameter turned off (common)
- 3. PRESSURE numeric display turned off (common)
- 4. Too many PRESSURE modules connected (occasional)
- 5. Module or rack connection faulty (occasional)
- 6. CPP calculation missing source (occasional)
Verify transducer connection to module
- Test point
- PRESSURE module transducer port
- Expected
- Transducer physically connected
7 more checks with pass and fail actions, 10 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Poor display quality, inverse video, incorrect colors, faded image, ghosting, scrambled picture, or missing information on CRT
Display shows degraded image quality with color distortion, fading, ghosting, scrambling, or missing content
Ranked causes
- 1. Video termination switch improperly set (common)
- 2. Video cable disconnected or faulty (common)
- 3. De-gaussing coils faulty (color display) (occasional)
- 4. Display controller in computer module faulty (occasional)
- 5. Mismatch between color/monochrome monitor and controller (occasional)
- 6. Blue HIF connector improperly connected (occasional)
Verify video termination switch setting
- Test point
- Video termination switch on rear of display
- Expected
- Main display: Switch ON (in). Main+Remote: Main OFF (out), Slave ON (in)
2 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
BIS module does not display numerics or -?-
No BIS parameter value or uncertainty indicator shown on display
Ranked causes
- 1. BIS Engine, DSC, or BIS Sensor not connected (common)
- 2. BIS parameter turned off (common)
- 3. BIS numeric display turned off (common)
- 4. Multiple BIS modules installed (occasional)
- 5. Module or rack connector fault (occasional)
Verify BIS Engine, DSC, and Sensor are connected
- Test point
- BIS module connector ports
- Expected
- All three components properly seated
4 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
C.O. module task window shows sensor or calibration error patient safety
Message appears in Measure C.O. Task Window indicating transducer not connected, calibration outdated, or catheter type unrecognized
Ranked causes
- 1. no Tinj transducer connected – Injectate Temperature Probe cable disconnected or broken (common)
- 2. Unexpected catheter – module cannot identify Transpulmonary Catheter type (occasional)
- 3. Unknown catheter – faulty cable, module, or unrecognized catheter (occasional)
- 4. CCO CHECK CAL – calibration older than 8 hours (common)
- 5. SVR MISSING CVP – CVP measurement not available (occasional)
Inspect Injectate Temperature Probe cable
- Test point
- C.O. Interface Cable connector
- Expected
- Probe cable properly connected and connector clean
3 more checks with pass and fail actions, 13 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
ECG/RESP module no display and no green LED
Neither numerics nor error indicator displayed for ECG/RESP module; green LED does not light on module insertion
Ranked causes
- 1. Trunk cable with lead set not connected to module (common)
- 2. ECG or RESP parameters not turned on in system settings (common)
- 3. ECG (HR) and RESP numerics display turned off (common)
- 4. Multiple ECG/RESP modules plugged in simultaneously (occasional)
- 5. Module or rack connector contact failure (common)
Verify trunk cable with lead set connection
- Test point
- ECG/RESP module connector
- Expected
- Trunk cable with lead set properly seated on module
4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
EEG numerics or display not showing
Neither numerics nor -?- displayed for EEG module on monitor
Ranked causes
- 1. EEG transducer not connected (common)
- 2. EEG parameter turned off (common)
- 3. EEG numeric turned off (common)
- 4. Multiple EEG modules plugged in (occasional)
- 5. Faulty module or rack connector (occasional)
EEG transducer connected
- Test point
- EEG module connector
- Expected
- transducer present
6 more checks with pass and fail actions, 9 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Flatscreen Display (M1095A) is blank high voltage
M1095A flatscreen display shows no image despite power connection and switch activation
Ranked causes
- 1. Blown fuse or power supply issue (common)
- 2. Video/Power cable disconnected or faulty (common)
- 3. M1047A Power Supply remote control board or SMPS faulty (occasional)
- 4. Incorrect cards or missing Flatscreen Display Controller Board (occasional)
- 5. Flatscreen Display backlight, LCD, or video board defective (occasional)
Check power supply and display green LEDs
- Test point
- Front of display and power supply
- Expected
- Both LEDs illuminate GREEN when CMS plugged in and switches set to ON
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Flatscreen Display poor display quality
M1095A display shows degraded image quality, misalignment, jitter, or clarity issues
Ranked causes
- 1. Video cable disconnected or faulty (common)
- 2. Flatscreen Display Controller Board faulty (occasional)
- 3. Display pixel failures or LCD defective (occasional)
- 4. Display misalignment or jitter (occasional)
- 5. Brightness too low or display angle suboptimal (common)
Verify video cable connection
- Test point
- Video/power cable connectors
- Expected
- Cable securely connected
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
NBP display shows no numerics or -?- patient safety
Neither numerics nor -?- displayed for NBP module in task window
Ranked causes
- 1. NBP parameter turned off (common)
- 2. NBP numeric turned off (common)
- 3. Multiple NBP modules plugged in (occasional)
- 4. Module or rack connection faulty (occasional)
- 5. Rack interface card defective (rare)
Verify NBP parameter enabled
- Test point
- System settings
- Expected
- NBP parameter turned on
6 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
No numerics or -?- displayed for SpO2/Pleth module patient safety
Monitor displays neither SpO2 value nor -?- indicator; module is completely unresponsive
Ranked causes
- 1. No transducer connected to module (common)
- 2. SpO2/Pleth parameter is turned off (common)
- 3. SpO2/Pleth numeric display is turned off (common)
- 4. Too many SpO2/Pleth modules plugged in (occasional)
- 5. Module or rack interface connection fault (occasional)
Verify transducer connection
- Test point
- Module connector
- Expected
- Transducer physically connected
5 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
No numerics or dash-question-dash displayed for SvO2 module patient safety
Neither numerical readings nor '-?-' indicator appears on display for SvO2 parameter. Module may not be functioning.
Ranked causes
- 1. Abbott optical module or catheter not connected (common)
- 2. SvO2 parameter not enabled (common)
- 3. SvO2 numeric display not enabled (common)
- 4. Multiple SvO2 modules installed (occasional)
- 5. Module or rack connection faulty (occasional)
Verify Abbott optical module and catheter connection
- Test point
- Module connectors
- Expected
- Abbott optical module physically connected
4 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Red LED stays on all CPU cards
Red LEDs on all CPU cards remain continuously illuminated
Ranked causes
- 1. SMPS malfunction or component failure (common)
- 2. Power supply LED off (M1092A/94A) (occasional)
- 3. One or more SMPS LEDs off (M1094B) (occasional)
- 4. M1047A or M1109A unit failure (occasional)
- 5. M1046B fuse failure or unit failure (occasional)
Check SMPS LED status
- Test point
- SMPS indicator light(s)
- Expected
- At least one SMPS LED illuminated
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
System resets periodically patient safety
Computer Module resets itself at regular intervals; all patient data is lost
Ranked causes
- 1. HIL cable reversed between Display/Alarm Device and Computer Module (common)
- 2. Faulty HIL cable (occasional)
- 3. Faulty HIF board or blue HIF connector (occasional)
- 4. Faulty Utility CPU Card (occasional)
- 5. SRAM checksum error (occasional)
Inspect HIL cable polarity
- Test point
- HIL cable connectors
- Expected
- Dot indicators matched correctly
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
TEMP module displays -?- with INOP message patient safety
Temperature reads -?- (unknown) and system displays INOP (inoperative) alarm message; module operationally compromised
Ranked causes
- 1. TEMP module self-test failure (common)
- 2. TEMP module unplugged or disconnected (occasional)
- 3. Temperature probe disconnected (common)
- 4. Temperature reading out of range (occasional)
- 5. TEMP module hardware malfunction (occasional)
Perform TEMP module self-test
- Test point
- TEMP test numeric value
- Expected
- Test numeric reads exactly as listed in self-test table
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
XGA Display is blank high voltage
XGA display shows no image despite power connection and switch activation
Ranked causes
- 1. Blown fuse or low-voltage supply issue (common)
- 2. Video/Power cable disconnected or faulty (common)
- 3. Power Supply remote control board or SMPS faulty (occasional)
- 4. Incorrect cards or missing Display Controller Board in Computer Module (occasional)
- 5. XGA Display backlight, LCD, or video board defective (occasional)
Check power supply and display green LEDs
- Test point
- Front of display and power supply
- Expected
- Both LEDs illuminate GREEN when CMS plugged in and switches set to ON
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood Analysis module INOP displayed
INOP messages indicate module fault; specific error message in Task Window indicates cause and corrective action.
Ranked causes
- 1. Module unplugged (common)
- 2. Permanent module malfunction (occasional)
- 3. Configuration problem detected (occasional)
- 4. Module environment temperature out of range (occasional)
Module INOP message type
- Test point
- Display
- Expected
- INOP message indicates specific cause
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
INOP message identifies specific failure patient safety
System displays specific INOP message code indicating the cause of TEMP module inoperability
Ranked causes
- 1. <Tx> UNPLUGGED (common)
- 2. <Tx> NO TRANSDUC (common)
- 3. <Tx> OVERRANGE (occasional)
- 4. <Tx> EQUIP MALF (occasional)
Identify INOP message code from system display
- Test point
- INOP message text on monitor
- Expected
- One of: <Tx> UNPLUGGED, <Tx> NO TRANSDUC, <Tx> OVERRANGE, <Tx> EQUIP MALF
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Keyboard and front panel switches not operating
Keyboard and front panel switch inputs do not respond or are unresponsive
Ranked causes
- 1. HIL cable between Display/Alarm Device and Computer Module reversed (common)
- 2. Faulty HIL cable (occasional)
- 3. Faulty HIF board or blue HIF connector (occasional)
- 4. Faulty Utility CPU Card (occasional)
Check HIL cable polarity
- Test point
- HIL cable connectors
- Expected
- Dot indicators matched correctly
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
No C.O. module display or data patient safety
Neither numerics nor -?- displayed for Cardiac Output module; module shows no sign of operation
Ranked causes
- 1. C.O. Interface Cable or catheter not connected (common)
- 2. C.O. parameter or numeric display not enabled (common)
- 3. Multiple C.O. modules plugged in simultaneously (occasional)
- 4. Faulty module rack connector or module (occasional)
Verify C.O. Interface Cable and catheter connection
- Test point
- C.O. module connector
- Expected
- Cable and catheter fully seated and connected
4 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Programming tool LED indicates interconnection failure
STATUS LED on, PASS LED on, Fail LED on. No communication between CPC and host monitor.
Ranked causes
- 1. Programming tool not properly connected to host (common)
- 2. Programming Card not properly inserted (common)
- 3. Bad programming tool or cable (occasional)
- 4. Bad CPC Card (occasional)
Verify programming tool connection to host
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
TouchScreen operation is malfunctioning
Touchscreen does not respond properly to touch input or calibration is incorrect
Ranked causes
- 1. RS232 cable disconnected between display and function box (common)
- 2. Overlay visibly damaged (occasional)
- 3. RS232 configuration incorrect (common)
- 4. TouchScreen calibration incorrect or drifted (common)
Verify RS232 cable connection
- Test point
- RS232 connectors on display and function box
- Expected
- Cable securely connected
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood Analysis module not accessible
Unable to access Blood Analysis module Task Window; module parameter may be off, duplicated, or disconnected.
Ranked causes
- 1. Blood Analysis parameter turned off (common)
- 2. Multiple Blood Analysis modules plugged in (occasional)
- 3. Module or rack connector faulty (occasional)
Blood Analysis parameter enabled
- Test point
- Configuration Mode
- Expected
- Parameter is ON
3 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
INOP: RESP LEAD OFF patient safety
Respiration lead is disconnected; respiration electrode detached from patient or patient cable unplugged from module
Ranked causes
- 1. Respiration electrode detached from patient or cable not properly connected (common)
- 2. Respiration lead set defective (occasional)
- 3. RESP module hardware defective (occasional)
Verify respiration electrode is attached to patient
- Test point
- Respiration electrode on patient skin
- Expected
- Respiration electrode securely attached with good skin contact
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Invalid or expired CLEW
Task Window displays 'Invalid or Expired CLEW, See Manual'; CLEW version may be expired, date code invalid, or update incomplete.
Ranked causes
- 1. CLEW version expired (occasional)
- 2. Invalid CMS date code (occasional)
- 3. CLEW update incomplete (occasional)
CMS date setting
- Test point
- CMS configuration
- Expected
- Valid current date
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Only green LED blinking on CPU cards
Only one green LED on each CPU Card keeps blinking with no red LED staying on
Ranked causes
- 1. Faulty CPC Card (common)
- 2. Defective APP_CPU card (occasional)
- 3. Faulty Utility CPU (occasional)
Exchange CPC Card with known good
- Test point
- CPU Card LED behavior
- Expected
- LED behavior changes to normal
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Programming tool LED indicates checksum error
STATUS LED off, PASS LED off, Fail LED on. Flash programming process interrupted.
Ranked causes
- 1. Flash programming process interrupted (common)
- 2. Bad CPC Card (occasional)
- 3. Bad Programming Card (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
All green LEDs blinking after 10-20 seconds
All green LEDs on each CPU start blinking after 10 to 20 seconds of boot
Ranked causes
- 1. Display Controller Card defective (common)
- 2. Display defective (occasional)
Exchange Display Controller Card
- Test point
- LED behavior after replacement
- Expected
- LEDs stop blinking; normal boot sequence proceeds
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
C.O. module displays questionable values with -?- patient safety
Numeric value shown with small -?- flag indicating data quality is suspect; values may be inaccurate
Ranked causes
- 1. CCO CHECK CAL – calibration is older than 8 hours (common)
- 2. SVR MISSING CVP – CVP measurement not available; CVP set to 0 mmHg (common)
Review calibration timestamp
- Test point
- Measure C.O. Task Window or system log
- Expected
- CCO calibration performed within last 8 hours
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Gas Flow Performance Check
Measure gas flow displacement using water-filled syringe over 60 seconds to verify calibration unit output against specification
Ranked causes
- 1. Gas flow less than permitted minimum (unknown)
- 2. Gas flow greater than permitted maximum (unknown)
Verify adequate gas supply in cylinder
- Test point
- Pressure indicator
- Expected
- Not in black zone
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
ECG/RESP module dash (-?-) display with INOP messages
System displays dash (-?-) instead of numerics and shows one or more INOP (inoperative) error messages for ECG/RESP module
Ranked causes
- 1. ECG/RESP module self-test failure indicating hardware malfunction (occasional)
- 2. INOP message indicates specific electrode or cable connection problem (common)
Perform module self-test on ECG/RESP module
- Test point
- ECG/RESP module self-test numerics output
- Expected
- Test numerics match exactly the values listed in self-test reference
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
INOP: Leads OFF patient safety
System indicates not all required ECG leads are attached or electrodes have been displaced; wrong lead set may be used with EASI option
Ranked causes
- 1. Incorrect electrode attachment or EASI lead set not used when required (common)
- 2. Lead set or ECG module defective (occasional)
Verify all ECG electrodes are correctly attached to patient
- Test point
- Electrode placement on patient skin
- Expected
- All required electrodes attached; secure adhesive contact
2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Network device not communicating or reporting errors
SDN network device offline, unreachable, or displaying error codes in Network Test
Ranked causes
- 1. Device not connected to SDN network branch (common)
- 2. Fatal or recoverable control error in device (occasional)
Verify device appears in Network Test table
- Test point
- Network Test task window, LBN and UNIT columns
- Expected
- Device code listed (CMS/24, PIC6M, POGO, etc.) at correct branch
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
PIC/DSC Test verification
Diagnostic procedure to verify Patient Interface Cable and Data Streaming Cable functionality
Ranked causes
- 1. PIC or DSC malfunction (unknown)
- 2. Broken DSC cable (rare)
Connect Sensor Simulator to Patient Interface Cable
- Test point
- Patient Interface Cable connector
- Expected
- Sensor Simulator properly seated
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Programming tool LED indicates programming error
STATUS LED on, PASS LED off, Fail LED on. Hardware configuration incorrect for software.
Ranked causes
- 1. Incorrect Programming Card part number (common)
- 2. Wrong CPC port used (common)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Recorder module self-test LED status
Auto-check performed when module plugged into front-end rack; LED flashing indicates test status
Ranked causes
- 1. Recorder module self-test failure indicated by LED pattern (unknown)
- 2. Recorder module processors not working properly (rare)
Recorder module LED flash pattern on power-up
- Test point
- Front panel LED
- Expected
- Two flashes indicating pass, or one flash indicating fail, or no flash indicating processor failure
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Red LED stays on one function card
All three LEDs on each function card on for less than 1 second; on one function card the red LED stays on for 5 seconds
Ranked causes
- 1. UTIL_CPU firmware OTP incorrect location or orientation (occasional)
- 2. CPU card defective (single card in cluster) (occasional)
Check UTIL_CPU firmware OTP placement
- Test point
- Firmware HI and LO byte OTP modules
- Expected
- OTPs in correct slots with proper orientation
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
tcpO2/tcpCO2 module self-test abnormal
tcpO2 and tcpCO2 numerics not displayed correctly during self-test or Equipment Malfunction message appears
Ranked causes
- 1. tcpO2/tcpCO2 module malfunction (unknown)
- 2. Electrical interference from nearby radiating devices (occasional)
Verify tcpO2 displayed
- Test point
- Display screen
- Expected
- 60 mmHg (8.0 kPa)
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Altitude setting not configured for gas modules patient safety
CO2, AGM, or tcpO2/CO2 module measurement accuracy degraded due to missing altitude adjustment
Ranked causes
- 1. Altitude not entered in Global Switches (common)
Verify altitude setting entered if CO2, AGM or tcpO2/CO2 modules used
- Test point
- Global Switches altitude field
- Expected
- Altitude value appropriate for installation location
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blood Analysis module self-test
Auto-check performed when system switched on; manual test with External Simulator M3634A may be performed at any time
Ranked causes
- 1. Blood Analysis module self-test failure (occasional)
Blood Analysis module self-test with simulator
- Test point
- Module test output
- Expected
- PASS displayed
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration unit general cleaning and maintenance caution
Routine cleaning of calibration unit surfaces to maintain cleanliness and prevent damage
Ranked causes
- 1. Dust, dirt, or stains on unit surfaces (common)
Inspect unit surfaces for dust, dirt or stains
- Test point
- All external surfaces
- Expected
- Clean and free of dust and visible dirt
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Gas cylinder replacement
Gas pressure indicator on front panel is in the black zone, indicating empty cylinder requiring replacement
Ranked causes
- 1. Empty gas cylinder (common)
Read gas pressure indicator on front panel
- Test point
- Front panel gas pressure indicator
- Expected
- Not in black zone
3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cardiac Output module self-test abnormal
Cardiac output and temperature values not displayed correctly during self-test
Ranked causes
- 1. Cardiac Output module malfunction (unknown)
Verify cardiac output displayed
- Test point
- Display screen
- Expected
- 5.0 liters/min +0.1 liters/min l/min, +0.1 l/min
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cleaning gas outlet blockage
Gas outlet has deposits or blockage preventing normal gas flow
Ranked causes
- 1. Deposits or blockage in gas outlet pipe (occasional)
Inspect gas outlet for deposits or blockage
- Test point
- Gas outlet
- Expected
- Clear of deposits and debris
2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
CO2 module self-test
Manual self-test of CO2 module; test signals last 30 seconds then return to normal monitoring mode
Ranked causes
- 1. CO2 module not functioning correctly (unknown)
Verify transducer motor operation
- Test point
- CO2 transducer motor
- Expected
- Motor running
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
More symptoms
- Cold start boot sequence
- Control panel software incompatible with keypad type
- Data management database SRAM checksum error
- DSC Self-Test verification
- ECG/RESP module self-test abnormal
- Extended memory test boot sequence
- External tool detected during boot
- FIO2 module battery value out of range
- FIO2 module INOP: BATTERY
- FIO2 module INOP: CHECK CAL
- FIO2 module INOP: EQUIPM MALF
- FIO2 module INOP: FAILED CAL
- FIO2 module INOP: NO TRANSDUCER
- FIO2 module INOP: OUT OF RANGE
- FIO2 module offset or test value out of range
- Hardware self-test stage failure
- Hot start boot sequence
- Incompatible language
- Incorrect font appearance after display controller card installation
- INOP: ECG EQUIP MALF (ECG hardware malfunction)
- INOP: ECG/RESP module unplugged from rack
- INOP: Leads OFF (EL.X) EASI lead set
- INOP: Leads OFF XX (single lead detached)
- INOP: RESP EQUIP MALF (RESP hardware malfunction)
- Invalid customization data
- Invalid date error detected
- Invalid software detected
- Line frequency incorrectly set
- Module self-test fails or no test signals displayed
- No LEDs illuminated on function cards
- Patient settings not retained during module transfer
- Power-on self-test or recovery mode needed
- Pressure module self-test abnormal
- Pressure reading shows question mark with INOP messages
- RS-232 port loopback test
- Some or all waves and numerics missing from display
- SpO2/Pleth module self-test abnormal
- SvO2 module self-test
- SvO2 optical stability check failed
- System date and time incorrect or not synchronized
- tcpO2/tcpCO2 readings are questionable
- Temperature module self-test
- User default settings automatically reset to factory defaults
- VueLink module test procedure
- Warm start boot sequence
- X-start boot sequence
46 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
0001H | Overload on RS-232 board due to excessive data access/sending | Device ID 8203; error code 1 or 20 | warning |
0006H | RS-232 firmware problem; large OTP defective | Device ID 8203; error code 6 | error |
0007H | RS-232 firmware problem; small OTP defective | Device ID 8203; error code 7 | error |
0801H | DSPC video card missing | Device ID 8199 or 8200; error code 2049 | critical |
1000-1031 | Missing mandatory card in indicated slot | System startup | error |
1000-1999 (hex 03E8H-07CFH) | Device ID 16400 (4010H) hardware error codes identifiable by slot number | Faulty function card or device reported via Status Log or start-up error | unknown |
100-199 | Microprocessor interrupts due to hardware or software problem | System startup in given slot or cluster | error |
1032-1063 | Wrong boot firmware revision on APP_CPU | System startup | error |
1064-1095 | Insufficient MPB RAM on CPU | System startup | error |
1096-1127 | No Extended Test result due to hardware problem | System startup | error |
11 | Invalid date, check clock | Implausible date detected in CMS | error |
1128-1159 | Extended Test failed | System startup | error |
1160-1191 | RAM Card size not compatible with backplane | System startup | error |
1192-1223 | EEPROM configuration not compatible with hardware | System startup | error |
12 | Invalid or expired CLEW, see manual | CLEW version expired or invalid date code detected | error |
1224-1255 | Wrong CPU type in indicated slot | System startup | error |
1256-1287 | CPU is too slow in indicated slot | System startup | error |
13 | Invalid or expired CLEW, see manual | CLEW version or date code invalid | error |
14 | Invalid customization data | Customization data update failed or incomplete | error |
1-99 | Hardware test failure in the first boot stage | System startup | critical |
2 | Temperature out of range | Ambient temperature outside 16-30°C or internal module temperature sensor error | error |
20 | Cartridge error, use other cartridge | Cartridge or module malfunction detected | warning |
200 | MPB chip errors | System startup | error |
201-202 | System configuration problem or invalid EEPROM contents | System startup | error |
203-239 | Same as error 200 - MPB chip errors | System startup | error |
21 | Cartridge preburst, use other cartridge | Fluid detected on sensors before expected time | warning |
2100 | Unused card in system (non-fatal) | System startup or operation | warning |
2110-2152 | Unreleased software installed (non-fatal) | System startup or operation | warning |
2160 | Extra CPU present in indicated slot (non-fatal) | System startup or operation | warning |
2170-3300 | Hardware problem | System startup or operation | error |
22 | Cartridge error, use other cartridge | Cartridge malfunction detected | warning |
23 | Module error, see manual | Various module hardware malfunctions detected | error |
24 | Cartridge error, use other cartridge | Cartridge or module failure during measurement | warning |
240 | Message transmission problem | System startup | warning |
241 | Same as errors 203-239 - MPB chip errors | System startup | error |
242 | Message transmission problem | System startup | warning |
243-299 | Same as errors 203-239 - MPB chip errors | System startup | error |
25 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
256 | Module error, see manual | Module malfunction detected | error |
26 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
27 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
2710H | Software internal warning | Device ID range 10000 to 10999 | info |
28 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
29 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
297 | Incompatible language | CMS and module language not compatible detected | error |
298 | Module error, see manual | Module malfunction detected | error |
299 | Module error, see manual | Module malfunction detected | error |
2AF8H | Buffered data lost or corrupted by APP_CPU Card | Device ID range 11000 to 11999 | error |
2BC0H | Battery on S-RAM board low or defective; or CPC board defective | Device ID 32747; error code 11200 | error |
2EE0H | EEPROM access failure | Device ID range 12000 to 12999 | error |
3 | New software installed, use simulator | Software or CLEW recently updated | info |
30 | Sample positioned beyond fill mark | Sample level exceeds fill mark detected | warning |
300-301 | EPROM checksum incorrect | System startup | error |
305-307 | Boot errors on CPC Card | System startup with CPC Programming Tool connected | error |
31 | Unable to position sample | Sample does not move as expected | warning |
310-315 | EPROM version and EEPROM version not compatible | System startup | error |
32 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
32C8H | System internal configuration error related to software module structure | Device ID range 13000 to 13999 | warning |
33 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
330 | Another MPB participant does not boot up as required | System startup | error |
335 | Another MPB participant does not boot up as required | System startup | error |
34 | Unable to position sample | Sample position error detected | warning |
340 | Communication problem between APP_CPU and MPB participant | System startup | error |
35 | Sample positioned short of fill mark | Sample level below fill mark detected | warning |
356 | Communication problem between APP_CPU and MPB participant | System startup | error |
36 | Sample positioned short of fill mark | Sample level below fill mark | warning |
37 | Sample positioned beyond fill mark | Sample level exceeds fill mark | warning |
370 | Communication problem between APP_CPU and MPB participant | System startup | error |
38 | Insufficient sample | Insufficient sample in well or bubbles detected | warning |
380 | Firmware revision incompatible with software revision | System startup | error |
39 | Insufficient sample | Low sample level or bubbles detected | warning |
390 | Communication problem between CPC and MPB participant | System startup | error |
391 | Out of memory on CPC Card | System startup | critical |
392 | Out of memory on CPC Card | System startup | critical |
393 | Plugged CPC is not compatible with Philips CMS system | System startup | error |
4 | Analysis interrupted, use other cartridge | Module removed from rack during measurement and replaced | warning |
40 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
400-409 | Out of memory | System startup | critical |
41 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
410-419 | Missing file errors | System startup | error |
42 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
420-449 | Utility CPU/EEPROM error | System startup | error |
43 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
45 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
46 | Cartridge error, use other cartridge | Cartridge malfunction | warning |
47 | Cartridge not inserted properly | Cartridge or simulator not fully inserted detected | warning |
48 | Module error, use electronic simulator | Cartridge inserted at angle or simulator malfunction detected | error |
4A33H | SDN communication problem; could be caused by temporary SCC power failure | Device ID 1897; error code 18995 | error |
4E98H | Data Transfer Module failed | Device ID 32709 or 7FC5H; error code range 20120 to 20128 | error |
4EA5H | Internal time-handling problem | Device ID 32747; error code 20133 | warning |
4F4CH | Rack_IF communication problem | Device ID 32753; error code 20300 | error |
50 | Module error, use electronic simulator | Module or simulator malfunction detected | error |
500-699 | Software problem that cannot be solved by hardware exchange | System startup | error |
51 | Module error, use electronic simulator | Module or simulator malfunction detected | error |
52 | Module error, use electronic simulator | Module or simulator malfunction detected | error |
53 | Invalid software detected | Wrong software type installed | error |
5780H | No response from display controller card (DSPC or CDSPC_CTRL) | Device ID 32752; error code 22400 | critical |
5781H | Missing or defective DSPC_Lang function card | Device ID 32752; error code 22401 | error |
58 | Module error, use electronic simulator | Module or simulator malfunction detected | error |
59 | Module error, use electronic simulator | Module or simulator malfunction detected | error |
60 | Module error, use electronic simulator | Module or simulator malfunction detected | error |
61 | Module error, use electronic simulator | Module or simulator malfunction detected | error |
62 | Module error, use electronic simulator | Module or simulator malfunction detected | error |
63 | Module error, see manual | Various module malfunctions detected | error |
65 | Module error, see manual | Module malfunction detected | error |
66 | Module error, see manual | Module malfunction detected | error |
67 | Module error, see manual | Module malfunction detected | error |
68 | Module error, see manual | Module malfunction detected | error |
69 | Cartridge type not recognized | Cartridge type incompatible or module error detected | error |
70 | Module error, use electronic simulator | Module or simulator malfunction detected | error |
700-799 | Communication problem between two CPUs | System startup | error |
72 | Module error, see manual | Module malfunction detected | error |
73 | Module error, see manual | Module malfunction detected | error |
74 | Module error, see manual | Module malfunction detected | error |
76 | Module error, see manual | Module malfunction detected | error |
77 | Module error, see manual | Module malfunction detected | error |
78 | Module error, see manual | Module malfunction detected | error |
79 | Cartridge error, use other cartridge | Cartridge malfunction detected | warning |
7FF0H | Monitor reboots intermittently; Philips-HIL connection problem | Device ID 32752; error code 22300 | error |
7FFEH | Out of memory | Device ID 32766; error code 3212 | critical |
7FFFH | Internal software problem | Device ID 32767; error code 90 | info |
8 | Analysis interrupted, use other cartridge | Module removed from rack during measurement | warning |
80 | Cartridge error, use other cartridge | Cartridge malfunction detected | warning |
800-899 | Configuration problem | System startup | error |
81 | Cartridge error, use other cartridge | Cartridge malfunction detected | warning |
82 | Module error, see manual | Module malfunction detected | error |
85 | Module error, see manual | Module malfunction detected | error |
86 | Module error, see manual | Module malfunction detected | error |
87 | Cartridge error, use other cartridge | Cartridge malfunction detected | warning |
89 | Module error, see manual | Module malfunction detected | error |
90 | Module error, see manual | Module malfunction detected | error |
900-914 | System memory changed unexpectedly or bent pins on Function Card | System startup or operation | error |
91 | Module error, see manual | Module malfunction detected | error |
915 | CPU failed to send test message to next CPU | System startup | error |
916-919 | System memory changed unexpectedly | System startup or operation | error |
92 | Module error, see manual | Module malfunction detected | error |
920 | Missing 32 ms interrupt on CPU | System startup or operation | error |
921-999 | System memory changed unexpectedly | System startup or operation | error |
93 | Module error, see manual | Module malfunction detected | error |
94 | Module error, see manual | Module malfunction detected | error |
B442H | Non-fatal error reported by recorder module | Device ID 17000; error code 46146 | warning |
BLOODANL CONFIG | Configuration problem has been detected | Configuration settings invalid or incompatible detected at startup or during operation | error |
BLOODANL EQU. MALF | Permanent malfunction in the Blood Analysis module | Module failure detected during operation or self-test | error |
BLOODANL ROOM TEMP? | Module environment is too warm or too cold | Ambient temperature outside 16-30°C detected | warning |
BLOODANL UNPLUGGED | Blood Analysis module has been unplugged from the rack | Module physically disconnected from module rack | warning |
C541H | SDN communication problem or temporary SCC power failure | Device ID 32753; error code 50497 | error |
...Change of memory Card not allowed | Programming Card was exchanged during an operation | Card removed or changed while programming operation in progress | error |
CO2 CAL MODE | Calibration mode enabled but not started | Cal mode set in menu but calibration sequence not initiated | info |
CO2 CAL RUNNING | Calibration procedure in progress | User initiated calibration sequence; calibration underway | info |
CO2 CHECK CAL | CO2 reading outside valid calibration range | CO2 value measured <-2 mmHg or >150 mmHg during operation | warning |
CO2 EQUIPM MALF | Equipment malfunction in transducer or module | Module or transducer self-test detects fault condition | error |
CO2 FAILED CAL | Calibration aborted or incomplete | Power lost during calibration, unstable signal during cal procedure, or transducer on wrong cal cell | error |
CO2 LOW FLOW | Sidestream sampling flow rate low | Sidestream flow between 50-80 ml/min for up to 10 minutes | warning |
CO2 NO TRANSDUCER | No transducer connected to module | Module does not detect transducer on connector at startup or during operation | warning |
CO2 OCCLUSION | Sidestream tubing occluded or blocked | Flow 50-80 ml/min for >10 minutes or tubing locked in pump/patient line/filter | error |
CO2 REDUCE SIZE | ETCO2 waveform exceeds display scale | ETCO2 exceeds 60 mmHg while 40 mmHg scale selected | warning |
CO2 SENSOR WARM UP | Transducer not yet at operating temperature | Transducer powered on but has not reached thermal equilibrium | info |
CO2 SIDESTRM MALF | Sidestream function malfunction | Module detects sidestream circuit or transducer pump malfunction | error |
CO2 SIDESTRM OFF | Sidestream pump automatically stopped | CO2 <3 mmHg for 60 minutes or apnea detected for 60 minutes | info |
CO2 UNPLUGGED | CO2 module disconnected from rack | Module physically unplugged or unseated from rack interface | warning |
Command Response Fail Flag | Device did not respond to command from central station | Bit 1 set in network device error code | error |
CPP CHECK SOURCES | CPP calculation missing or invalid pressure source data | Arterial or intracranial pressure sources switched off or front end modules removed; lasts one minute | warning |
CPP CHECK UNITS | Two pressure sources configured with different measurement units | Multiple PRESSURE modules using different units (mmHg vs. kPa) | warning |
FA1AH | Monitor reboots intermittently; possible S-RAM card problem | Device ID 32747; error code 64026 | warning |
False SPS Event Flag | False Synchronous Point Sampling event detected on network device | Bit 7 set in network device error code (binary conversion of hex ERR column value) | warning |
Fatal Control Error Flag | Fatal error in device control processor or firmware | Bit 6 set in network device error code | critical |
Logical Data Error Flag | Error in data interpretation or validation logic on device | Bit 3 set in network device error code | error |
...Memory Card ejected, insert and try again | Programming Card was ejected during an operation | Card removed from programming tool while operation in progress | error |
...Memory card failure, upgrade not allowed | Programming Card has failed or is defective | Attempted flash upgrade with defective memory card | error |
NBP CUFF NOT DEFLATED | NBP cuff failed to fully deflate | Cuff deflation system malfunction | error |
NBP CUFF OVERPRESS | NBP cuff pressure exceeded safe limits | Strong patient movement or pneumatic control malfunction | error |
NBP EQUIP MALF | Hardware malfunction in NBP module or tubing | Module or tubing hardware failure detected | error |
NBP INCORRECT CUFF | Cuff type does not match patient size setting | Neonatal cuff used with adult patient size configuration | warning |
NBP INTERRUPTED | NBP measurement interrupted before completion | Strong patient movement or pump inflation/deflation timeout | warning |
NBP UNPLUGGED | NBP module not properly seated in rack | NBP module unplugged or unseated | error |
OFF/OFF/ON | Checksum error during programming; process interrupted | Programming operation interrupted or CPC card failure | error |
ON/Blinking OFF/OFF | Flash upgrade in progress on CPC Programming Tool | Flash reprogramming operation | info |
ON/OFF/ON | Programming error; hardware configuration incorrect for target software | Programming with mismatched hardware configuration | error |
ON/ON/ON | Interconnection failure between CPC Programming Tool and host device | Tool communication timeout during operation | error |
Physical Data Error Flag | Error in physical data transmission or measurement hardware | Bit 4 set in network device error code | error |
Poll Cycle Overflow Flag | Device failed to complete SDN poll cycle within time limit | Bit 2 set in network device error code | warning |
...Programming failed, please retry | Programming operation encountered an error | Programming operation failed | warning |
<Px> EQUIP MALF | Malfunction in the pressure hardware | Module self-test fails or hardware error detected | error |
<Px> NO TRANSDUCER | No transducer connected to the module | Transducer connector empty or disconnected | error |
<Px> OVERRANGE | Measured pressure exceeds safe range (>361 mmHg or <-41 mmHg) | Pressure reading outside valid measurement range | warning |
<Px> UNPLUGGED | Pressure module is unplugged from the rack | Module disconnected from rack | error |
<Px> ZERO + CHECK CAL | Module requires zeroing; occurs with new transducer or after power loss exceeding one minute with settings transfer off | New transducer attached or extended power off without settings transfer | warning |
Recoverable Control Error Flag | Recoverable error in device control; device may continue operating | Bit 5 set in network device error code | warning |
SOFTWARE INCOMPLETE | Flash ROM contains incomplete or corrupt software | Displayed after booting if Flash ROM incomplete, corrupt, blank, or hardware failure | critical |
SOFTWARE INCOMPLETE | Firmware or software loading incomplete on device | Boot-up or flash programming operation | error |
...Software incomplete, upgrade software first | Flash ROM software is incomplete before EEPROM upgrade | Attempted EEPROM upgrade when Flash ROM software incomplete | error |
...Software not upgraded, upgrade software first | Current software release does not match selected EEPROM | EEPROM part number does not match current software release | error |
...Software upgrade failed, upgrade not possible | Software upgrade failed after repeated attempts or hardware defect | Programming failed 5 times or CPC has permanent defect | critical |
Start-up Error (H suffix) | Fatal error occurring during system initialization, listed in hexadecimal notation | System fault occurring at power-up or warm start causing restart cycle | critical |
SvO2 CAL FAILED | Light Intensity signal drift after Pre-insertion Calibration | Signal drift between Pre-insertion Calibration and catheter insertion | warning |
SvO2 CAL REQUIRED | No valid calibration data in Abbott Optical Module | Module needs calibration before measurements | warning |
SvO2 CONFIGURATION | Abbott Optical Module configured for SaO2 instead of SvO2 | Module previously used with Oximetrix 3 monitor in SaO2 mode | warning |
SvO2 CONNCT OPTMOD | Abbott Optical Module became disconnected during data storage | Connection lost while module storing calibration/patient data | error |
SvO2 EQUIP MALF | M1021A or Abbott Optical Module is defective | Module functional failure detected | error |
SvO2 LIGHT INTENS | Light intensity changed considerably since last calibration | Significant shift in intensity signal detected | warning |
SvO2 LOW LIGHT | Unusually low level of light from catheter | Light intensity below acceptable threshold | warning |
SvO2 NO OPT-MOD | Abbott Optical Module not connected or connection faulty | Optical module missing or loose connection to M1021A | error |
SvO2 OPT-MOD DEFECT | Abbott Optical Module or M1021A memory defect | Memory or data storage failure detected | error |
SvO2 UNABLE TO MEASURE | Signal received is outside normal range for SvO2 derivation | Measurement signal exceeds acceptable limits | error |
SvO2 UNPLUGGED | SvO2 module is unplugged from rack | Module not inserted in rack slot | error |
SvO2 WARM UP | Initial one minute Abbott Optical Module warm-up period | Module requires warm-up after connection | info |
System Cycle Failure Flag | Device failed to complete system cycle or boot sequence | Bit 0 set in network device error code | critical |
...Tool disconnected, connect and try again | Programming tool became disconnected from the monitor | Tool disconnected from service port during programming | error |
Touch Operation Not Available - Check Setup | CMS cannot communicate with touch screen after RS-232 configuration | RS-232 interface configured but communication link with touch screen failed | error |
Touch Operation Not Calibrated - Check Setup | Touch screen detected but not yet calibrated for accurate response | RS-232 communication established but calibration data not present or invalid | warning |
...Wrong Memory Card for this instrument | Programming Card does not match monitor model or CPC | Wrong Programming Card used or CPC in wrong slot | error |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
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0 fixes logged by technicians through their AI, with outcomes, for this model.
ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.