FR FieldReady Academy
Patient monitors

Philips CMS: troubleshooting and error codes

The ServiceForge knowledge base holds 106 documented symptoms for the Philips CMS, with 333 ranked causes, 259 diagnostic checks with test points and expected values, and 211 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

BIS module shows -?- or INOP messages patient safety

Uncertainty indicator or in-operation alarm displayed; may show multiple INOP messages

Ranked causes

  1. 1. BIS UN-PLUGGED: BIS module unplugged from rack (common)
  2. 2. BIS MODULE MALFUNC: Hardware malfunction or overcurrent (common)
  3. 3. BIS ENGINE DISCONN: BIS Engine not connected or cable defective (common)
  4. 4. BIS ENGINE INCOMPAT: Unsupported BIS Engine software version (occasional)
  5. 5. BIS ENGINE MALFUNC: BIS Engine hardware malfunction (common)
  6. 6. BIS DSC DISCONN: DSC not connected or module cable faulty (common)
  7. 7. BIS DSC MALFUNC: DSC malfunction, electrocautery interference, or PIC fault (occasional)
  8. 8. BIS DSC INCOMPAT: DSC software incompatible with BIS Engine (occasional)
  9. 9. BIS SENSOR MALFUNC: Sensor hardware malfunction or liquid in connector (common)
  10. 10. BIS SENSOR DISCONN: Sensor or PIC not properly connected (common)
  11. 11. BIS SENSOR INCOMP: Unsupported or unknown sensor type (occasional)
  12. 12. BIS SENSOR USAGE: Sensor has expired due to overuse (rare)
  13. 13. BIS SQI < 15%: Signal quality too low for BIS calculation (common)
  14. 14. BIS IMPEDANCE CHCK: Cyclic Impedance check in progress (unknown)
  15. 15. BIS LEAD OFF: One or more electrode leads have lost skin contact (common)
  16. 16. BIS HIGH IMPEDANCE: Electrode impedance above valid range (common)
  17. 17. BIS ISOELECTRC EEG: No discernible EEG activity detected (rare)
  18. 18. BIS SQI < 50%: Signal quality suboptimal (common)
First check

Identify INOP message displayed

Test point
Monitor display
Expected
Specific INOP message visible

22 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

CO2 module shows -?- and INOP messages patient safety

CO2 numeric display shows -?- and one or more INOP alarm messages displayed

Ranked causes

  1. 1. CO2 module unplugged from rack (occasional)
  2. 2. Transducer malfunction (occasional)
  3. 3. No transducer connected (common)
  4. 4. Calibration failed (occasional)
  5. 5. Transducer warming up (common)
  6. 6. Calibration in progress (occasional)
  7. 7. Calibration mode set but not started (rare)
  8. 8. CO2 value out of calibration range (occasional)
  9. 9. ETCO2 exceeds display scale (rare)
  10. 10. CO2 sidestream low flow (occasional)
  11. 11. CO2 sidestream occlusion (occasional)
  12. 12. Sidestream transducer malfunction (rare)
  13. 13. Sidestream pump automatically shut off (occasional)
First check

Perform self-test if transducer connected

Test point
CO2 module self-test numerics
Expected
Test numerics match listed reference values exactly

13 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Measurement unsuccessful or parameters missing

After measurement attempt, parameters do not appear or error occurs; may be due to result selection settings or module/cartridge issues.

Ranked causes

  1. 1. Parameter result not selected (common)
  2. 2. Temperature out of range (occasional)
  3. 3. Software or CLEW recently updated (occasional)
  4. 4. Module pulled out during measurement (occasional)
  5. 5. Cartridge or simulator malfunction (occasional)
  6. 6. Cartridge not inserted properly (common)
  7. 7. Cartridge preburst - fluid on sensors (rare)
  8. 8. Sample positioning error - clot or not closed (occasional)
  9. 9. Sample underfilled - below fill mark (occasional)
  10. 10. Sample overfilled - beyond fill mark (occasional)
  11. 11. Insufficient sample or bubbles in sample (occasional)
  12. 12. Cartridge error - sample interference or defect (common)
  13. 13. Cartridge type not recognized (rare)
First check

Result selection enabled

Test point
Results Selection Task Window
Expected
All desired parameters switched ON

1 more check with pass and fail actions, 15 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Dash-question-dash displayed with INOP messages for SvO2 module patient safety

Display shows '-?-' instead of numerical value with one or more INOP (inoperative) messages.

Ranked causes

  1. 1. Module unplugged from rack (common)
  2. 2. Abbott Optical Module not connected or connection loose/broken (common)
  3. 3. Abbott Optical Module configured for SaO2 instead of SvO2 (occasional)
  4. 4. No valid calibration data in Abbott Optical Module (common)
  5. 5. Abbott Optical Module disconnected during data storage (occasional)
  6. 6. Abbott Optical Module or M1021A memory defect (rare)
  7. 7. M1021A or Abbott Optical Module defective (occasional)
  8. 8. Abbott Optical Module warm-up period incomplete (occasional)
  9. 9. Unusually low light level from catheter (occasional)
  10. 10. Light intensity changed considerably since last calibration (occasional)
  11. 11. Light Intensity signal drift after Pre-insertion Calibration (occasional)
  12. 12. Signal outside normal range for SvO2 derivation (occasional)
First check

Verify SvO2 module fully seated in rack

Test point
Module slot
Expected
Module fully inserted into rack

1 more check with pass and fail actions, 22 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

-?- displayed with INOP message for SpO2/Pleth module patient safety

Module shows -?- indicator and one or more INOP alarm messages indicating measurement or module malfunction

Ranked causes

  1. 1. No transducer connected (common)
  2. 2. Transducer or module malfunction (occasional)
  3. 3. SpO2/Pleth module unplugged from rack (occasional)
  4. 4. Erratic SpO2 measurements or transducer misposition (occasional)
  5. 5. Patient movement or electrical interference causing noise (occasional)
  6. 6. Ambient light or cable-induced electrical interference (occasional)
  7. 7. Pulse too weak or not detectable (rare)
  8. 8. Transducer displaced or automatic wave fixing artifact (rare)
  9. 9. Transducer defective due to inadequate diode output (rare)
First check

Perform SpO2/Pleth module self-test

Test point
Self-test result screen
Expected
Test numerics match listed expected values exactly

9 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

C.O. module displays -?- with INOP message patient safety

Questionable data or error message displayed; module not providing valid cardiac output measurement or shows hardware malfunction

Ranked causes

  1. 1. C.O. UNPLUGGED – module disconnected from rack (common)
  2. 2. No C.O. Interface Cable attached or cable/catheter broken (common)
  3. 3. C.O. EQUIP MALF – hardware malfunction in C.O. module (occasional)
  4. 4. CCO NOT SUPPORTED – wrong catheter or defective equipment (occasional)
  5. 5. CCO NO ABP – selected pressure source not available (occasional)
  6. 6. CCO ABPa INVALID – pressure waveform invalid for calculation (occasional)
  7. 7. CCO NO CAL – no valid calibration for CCO (occasional)
  8. 8. CCO BAD PRESS SIGN – pressure waveform cannot be analyzed (occasional)
First check

Verify cable and catheter connection quality

Test point
C.O. Interface Cable connector, catheter seat
Expected
All connectors fully seated and free from dirt

2 more checks with pass and fail actions, 12 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

FIO2 module displays -?- with INOP messages patient safety

FIO2 module displays -?- indicator instead of numerics with INOP (inoperative) alarm messages

Ranked causes

  1. 1. FIO2 module unplugged from rack (common)
  2. 2. Internal test/offset values out of range or transducer cable C break (occasional)
  3. 3. Transducer not connected or cable A/B break (common)
  4. 4. Signal out of range or drifts during calibration (occasional)
  5. 5. Calibration in progress (common)
  6. 6. FIO2 reading out of range due to incorrect calibration (occasional)
  7. 7. Transducer not calibrated since last start (common)
  8. 8. Module battery not charged or defective (occasional)
First check

Perform FIO2 module self-test

Test point
Module self-test function
Expected
Test numerics match listed specification values

1 more check with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

INOP message displayed for tcpO2/tcpCO2 patient safety

One or more INOP messages appear with -?- instead of numeric; module shows error condition

Ranked causes

  1. 1. Module self-test failed (common)
  2. 2. Module malfunction - TC Equip Malf with module error (occasional)
  3. 3. Microswitch in calibration chamber intermittent (occasional)
  4. 4. Transducer insertion/removal frequency issue (occasional)
  5. 5. Equipment malfunction with transducer connected (occasional)
  6. 6. Microswitch in calibration chamber faulty (occasional)
  7. 7. Calibration failed - signal out of range or unstable (occasional)
  8. 8. Calibration required before patient application (common)
First check

Perform module self-test

Test point
Test mode
Expected
tcpO2=60 mmHg (8.0 kPa), tcpCO2=40 mmHg (5.3 kPa)

1 more check with pass and fail actions, 12 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

CRT display is blank high voltage

No image visible on CRT display screen despite power connection and switch activation

Ranked causes

  1. 1. Blown fuse or low-voltage output from power supply (common)
  2. 2. Contrast or brightness controls set too low (common)
  3. 3. High voltage output from SMPS not present (occasional)
  4. 4. Video cable disconnected or faulty (common)
  5. 5. Blue human interface connector improperly connected (occasional)
  6. 6. Wrong or missing DSPC card in backplane (occasional)
  7. 7. Incorrect card placement in backplane (occasional)
First check

Verify power supply connection and power switch status

Test point
Green LED near power switch on front of display module
Expected
LED illuminates GREEN when CMS plugged in and power switch set to ON

4 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display is blank with no picture or error messages

No image visible on screen; no error messages displayed

Ranked causes

  1. 1. Contrast and/or brightness controls set too low (common)
  2. 2. Power lead disconnected or switched off (common)
  3. 3. Display fuses open (occasional)
  4. 4. DC/DC cable or video cable disconnected or faulty (occasional)
  5. 5. Blue HIF connector improperly connected (M1092A only) (occasional)
  6. 6. Display assembly defective (M1095A/XGA) (occasional)
  7. 7. Card placement incorrect or faulty function card (occasional)
First check

Adjust brightness and contrast controls

Test point
Brightness and contrast potentiometers
Expected
Image visible on display at maximum brightness

3 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

EEG display shows -?- with INOP messages

-?- displayed instead of numeric; one or more INOP messages present

Ranked causes

  1. 1. EEG module malfunction (impedance out of spec) (occasional)
  2. 2. EEG module unplugged (common)
  3. 3. EEG module hardware malfunction (occasional)
  4. 4. EEG trunk cable disconnected (common)
  5. 5. Lead electrodes disconnected or off patient (common)
  6. 6. Excessive line noise on channel (occasional)
  7. 7. Input signal too high (overrange) (occasional)
First check

Electrode impedance within spec

Test point
EEG module 12-pin connector via test device
Expected
EEG1+ 5 kΩ, EEG1- 10 kΩ, EEG2+ 12 kΩ, EEG2- 15 kΩ, ±2 kΩ
Tools
EEG Test Device, function generator

1 more check with pass and fail actions, 11 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

NBP display shows -?- with INOP messages patient safety

-?- displayed instead of numerics with one or more INOP messages in task window

Ranked causes

  1. 1. NBP module unplugged (common)
  2. 2. Hardware problem in module or tubing (occasional)
  3. 3. Strong patient movement during measurement (common)
  4. 4. Inflation/deflation timeout or pump problem (occasional)
  5. 5. Defective pneumatic control (occasional)
  6. 6. Incorrect cuff type for patient size setting (occasional)
  7. 7. Cuff not fully deflated (occasional)
First check

Verify INOP message type

Test point
NBP task window INOP display
Expected
Specific INOP message shown

11 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

TEMP module displays no numerics or -?- patient safety

Temperature parameter shows no numeric value and no -?- indicator; module appears offline or disconnected

Ranked causes

  1. 1. TEMP probe not connected (common)
  2. 2. TEMP parameter not enabled (common)
  3. 3. TEMP numeric display not enabled (common)
  4. 4. Too many TEMP modules connected (occasional)
  5. 5. Module or rack connector failure (occasional)
  6. 6. TEMP module hardware defect (rare)
  7. 7. Rack or rack interface card defect (rare)
First check

Verify TEMP probe connection

Test point
TEMP module input connector
Expected
TEMP probe physically connected and seated

8 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

FIO2 module numerics and indicator not displayed

Neither numerics nor -?- indicator displayed for FIO2 module on monitor

Ranked causes

  1. 1. FIO2 transducer not connected (common)
  2. 2. FIO2 parameter not enabled (common)
  3. 3. FIO2 numeric display not enabled (common)
  4. 4. Multiple FIO2 modules plugged in (occasional)
  5. 5. Module or rack connection faulty (occasional)
  6. 6. Satellite Rack cable defective (occasional)
First check

Verify transducer connected to FIO2 module

Test point
FIO2 module connector
Expected
Transducer physically present and seated

4 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No CO2 numerics or -?- displayed patient safety

CO2 module shows neither numeric values nor -?- indication on display

Ranked causes

  1. 1. No transducer connected to module (common)
  2. 2. CO2 parameter turned off (common)
  3. 3. CO2 numeric display turned off (common)
  4. 4. Multiple CO2 modules installed (occasional)
  5. 5. Module or rack interface connection fault (occasional)
  6. 6. CO2 module defective (occasional)
First check

Verify transducer connected

Test point
CO2 module connector
Expected
Transducer plugged in

8 more checks with pass and fail actions, 11 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No numerics or display indicator for tcpO2/tcpCO2 module patient safety

No numeric values shown on display; parameter shows no reading or -?- indicator

Ranked causes

  1. 1. No transducer connected (common)
  2. 2. Parameter or numeric display turned off (common)
  3. 3. Multiple tcpO2/tcpCO2 modules installed (occasional)
  4. 4. Module connector or rack slot faulty (occasional)
  5. 5. Module is defective (occasional)
  6. 6. Rack interface card faulty (rare)
First check

Verify transducer is connected

Test point
Module connector
Expected
Transducer plugged in

7 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No pressure numerics or question mark displayed

Neither numerics nor -?- shown for PRESSURE module on display

Ranked causes

  1. 1. No transducer connected (common)
  2. 2. PRESSURE parameter turned off (common)
  3. 3. PRESSURE numeric display turned off (common)
  4. 4. Too many PRESSURE modules connected (occasional)
  5. 5. Module or rack connection faulty (occasional)
  6. 6. CPP calculation missing source (occasional)
First check

Verify transducer connection to module

Test point
PRESSURE module transducer port
Expected
Transducer physically connected

7 more checks with pass and fail actions, 10 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor display quality, inverse video, incorrect colors, faded image, ghosting, scrambled picture, or missing information on CRT

Display shows degraded image quality with color distortion, fading, ghosting, scrambling, or missing content

Ranked causes

  1. 1. Video termination switch improperly set (common)
  2. 2. Video cable disconnected or faulty (common)
  3. 3. De-gaussing coils faulty (color display) (occasional)
  4. 4. Display controller in computer module faulty (occasional)
  5. 5. Mismatch between color/monochrome monitor and controller (occasional)
  6. 6. Blue HIF connector improperly connected (occasional)
First check

Verify video termination switch setting

Test point
Video termination switch on rear of display
Expected
Main display: Switch ON (in). Main+Remote: Main OFF (out), Slave ON (in)

2 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

BIS module does not display numerics or -?-

No BIS parameter value or uncertainty indicator shown on display

Ranked causes

  1. 1. BIS Engine, DSC, or BIS Sensor not connected (common)
  2. 2. BIS parameter turned off (common)
  3. 3. BIS numeric display turned off (common)
  4. 4. Multiple BIS modules installed (occasional)
  5. 5. Module or rack connector fault (occasional)
First check

Verify BIS Engine, DSC, and Sensor are connected

Test point
BIS module connector ports
Expected
All three components properly seated

4 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

C.O. module task window shows sensor or calibration error patient safety

Message appears in Measure C.O. Task Window indicating transducer not connected, calibration outdated, or catheter type unrecognized

Ranked causes

  1. 1. no Tinj transducer connected – Injectate Temperature Probe cable disconnected or broken (common)
  2. 2. Unexpected catheter – module cannot identify Transpulmonary Catheter type (occasional)
  3. 3. Unknown catheter – faulty cable, module, or unrecognized catheter (occasional)
  4. 4. CCO CHECK CAL – calibration older than 8 hours (common)
  5. 5. SVR MISSING CVP – CVP measurement not available (occasional)
First check

Inspect Injectate Temperature Probe cable

Test point
C.O. Interface Cable connector
Expected
Probe cable properly connected and connector clean

3 more checks with pass and fail actions, 13 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG/RESP module no display and no green LED

Neither numerics nor error indicator displayed for ECG/RESP module; green LED does not light on module insertion

Ranked causes

  1. 1. Trunk cable with lead set not connected to module (common)
  2. 2. ECG or RESP parameters not turned on in system settings (common)
  3. 3. ECG (HR) and RESP numerics display turned off (common)
  4. 4. Multiple ECG/RESP modules plugged in simultaneously (occasional)
  5. 5. Module or rack connector contact failure (common)
First check

Verify trunk cable with lead set connection

Test point
ECG/RESP module connector
Expected
Trunk cable with lead set properly seated on module

4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

EEG numerics or display not showing

Neither numerics nor -?- displayed for EEG module on monitor

Ranked causes

  1. 1. EEG transducer not connected (common)
  2. 2. EEG parameter turned off (common)
  3. 3. EEG numeric turned off (common)
  4. 4. Multiple EEG modules plugged in (occasional)
  5. 5. Faulty module or rack connector (occasional)
First check

EEG transducer connected

Test point
EEG module connector
Expected
transducer present

6 more checks with pass and fail actions, 9 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Flatscreen Display (M1095A) is blank high voltage

M1095A flatscreen display shows no image despite power connection and switch activation

Ranked causes

  1. 1. Blown fuse or power supply issue (common)
  2. 2. Video/Power cable disconnected or faulty (common)
  3. 3. M1047A Power Supply remote control board or SMPS faulty (occasional)
  4. 4. Incorrect cards or missing Flatscreen Display Controller Board (occasional)
  5. 5. Flatscreen Display backlight, LCD, or video board defective (occasional)
First check

Check power supply and display green LEDs

Test point
Front of display and power supply
Expected
Both LEDs illuminate GREEN when CMS plugged in and switches set to ON

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Flatscreen Display poor display quality

M1095A display shows degraded image quality, misalignment, jitter, or clarity issues

Ranked causes

  1. 1. Video cable disconnected or faulty (common)
  2. 2. Flatscreen Display Controller Board faulty (occasional)
  3. 3. Display pixel failures or LCD defective (occasional)
  4. 4. Display misalignment or jitter (occasional)
  5. 5. Brightness too low or display angle suboptimal (common)
First check

Verify video cable connection

Test point
Video/power cable connectors
Expected
Cable securely connected

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

NBP display shows no numerics or -?- patient safety

Neither numerics nor -?- displayed for NBP module in task window

Ranked causes

  1. 1. NBP parameter turned off (common)
  2. 2. NBP numeric turned off (common)
  3. 3. Multiple NBP modules plugged in (occasional)
  4. 4. Module or rack connection faulty (occasional)
  5. 5. Rack interface card defective (rare)
First check

Verify NBP parameter enabled

Test point
System settings
Expected
NBP parameter turned on

6 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No numerics or -?- displayed for SpO2/Pleth module patient safety

Monitor displays neither SpO2 value nor -?- indicator; module is completely unresponsive

Ranked causes

  1. 1. No transducer connected to module (common)
  2. 2. SpO2/Pleth parameter is turned off (common)
  3. 3. SpO2/Pleth numeric display is turned off (common)
  4. 4. Too many SpO2/Pleth modules plugged in (occasional)
  5. 5. Module or rack interface connection fault (occasional)
First check

Verify transducer connection

Test point
Module connector
Expected
Transducer physically connected

5 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No numerics or dash-question-dash displayed for SvO2 module patient safety

Neither numerical readings nor '-?-' indicator appears on display for SvO2 parameter. Module may not be functioning.

Ranked causes

  1. 1. Abbott optical module or catheter not connected (common)
  2. 2. SvO2 parameter not enabled (common)
  3. 3. SvO2 numeric display not enabled (common)
  4. 4. Multiple SvO2 modules installed (occasional)
  5. 5. Module or rack connection faulty (occasional)
First check

Verify Abbott optical module and catheter connection

Test point
Module connectors
Expected
Abbott optical module physically connected

4 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Red LED stays on all CPU cards

Red LEDs on all CPU cards remain continuously illuminated

Ranked causes

  1. 1. SMPS malfunction or component failure (common)
  2. 2. Power supply LED off (M1092A/94A) (occasional)
  3. 3. One or more SMPS LEDs off (M1094B) (occasional)
  4. 4. M1047A or M1109A unit failure (occasional)
  5. 5. M1046B fuse failure or unit failure (occasional)
First check

Check SMPS LED status

Test point
SMPS indicator light(s)
Expected
At least one SMPS LED illuminated

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

System resets periodically patient safety

Computer Module resets itself at regular intervals; all patient data is lost

Ranked causes

  1. 1. HIL cable reversed between Display/Alarm Device and Computer Module (common)
  2. 2. Faulty HIL cable (occasional)
  3. 3. Faulty HIF board or blue HIF connector (occasional)
  4. 4. Faulty Utility CPU Card (occasional)
  5. 5. SRAM checksum error (occasional)
First check

Inspect HIL cable polarity

Test point
HIL cable connectors
Expected
Dot indicators matched correctly

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

TEMP module displays -?- with INOP message patient safety

Temperature reads -?- (unknown) and system displays INOP (inoperative) alarm message; module operationally compromised

Ranked causes

  1. 1. TEMP module self-test failure (common)
  2. 2. TEMP module unplugged or disconnected (occasional)
  3. 3. Temperature probe disconnected (common)
  4. 4. Temperature reading out of range (occasional)
  5. 5. TEMP module hardware malfunction (occasional)
First check

Perform TEMP module self-test

Test point
TEMP test numeric value
Expected
Test numeric reads exactly as listed in self-test table

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

XGA Display is blank high voltage

XGA display shows no image despite power connection and switch activation

Ranked causes

  1. 1. Blown fuse or low-voltage supply issue (common)
  2. 2. Video/Power cable disconnected or faulty (common)
  3. 3. Power Supply remote control board or SMPS faulty (occasional)
  4. 4. Incorrect cards or missing Display Controller Board in Computer Module (occasional)
  5. 5. XGA Display backlight, LCD, or video board defective (occasional)
First check

Check power supply and display green LEDs

Test point
Front of display and power supply
Expected
Both LEDs illuminate GREEN when CMS plugged in and switches set to ON

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood Analysis module INOP displayed

INOP messages indicate module fault; specific error message in Task Window indicates cause and corrective action.

Ranked causes

  1. 1. Module unplugged (common)
  2. 2. Permanent module malfunction (occasional)
  3. 3. Configuration problem detected (occasional)
  4. 4. Module environment temperature out of range (occasional)
First check

Module INOP message type

Test point
Display
Expected
INOP message indicates specific cause

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

INOP message identifies specific failure patient safety

System displays specific INOP message code indicating the cause of TEMP module inoperability

Ranked causes

  1. 1. <Tx> UNPLUGGED (common)
  2. 2. <Tx> NO TRANSDUC (common)
  3. 3. <Tx> OVERRANGE (occasional)
  4. 4. <Tx> EQUIP MALF (occasional)
First check

Identify INOP message code from system display

Test point
INOP message text on monitor
Expected
One of: <Tx> UNPLUGGED, <Tx> NO TRANSDUC, <Tx> OVERRANGE, <Tx> EQUIP MALF

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Keyboard and front panel switches not operating

Keyboard and front panel switch inputs do not respond or are unresponsive

Ranked causes

  1. 1. HIL cable between Display/Alarm Device and Computer Module reversed (common)
  2. 2. Faulty HIL cable (occasional)
  3. 3. Faulty HIF board or blue HIF connector (occasional)
  4. 4. Faulty Utility CPU Card (occasional)
First check

Check HIL cable polarity

Test point
HIL cable connectors
Expected
Dot indicators matched correctly

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No C.O. module display or data patient safety

Neither numerics nor -?- displayed for Cardiac Output module; module shows no sign of operation

Ranked causes

  1. 1. C.O. Interface Cable or catheter not connected (common)
  2. 2. C.O. parameter or numeric display not enabled (common)
  3. 3. Multiple C.O. modules plugged in simultaneously (occasional)
  4. 4. Faulty module rack connector or module (occasional)
First check

Verify C.O. Interface Cable and catheter connection

Test point
C.O. module connector
Expected
Cable and catheter fully seated and connected

4 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Programming tool LED indicates interconnection failure

STATUS LED on, PASS LED on, Fail LED on. No communication between CPC and host monitor.

Ranked causes

  1. 1. Programming tool not properly connected to host (common)
  2. 2. Programming Card not properly inserted (common)
  3. 3. Bad programming tool or cable (occasional)
  4. 4. Bad CPC Card (occasional)
First check

Verify programming tool connection to host

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

TouchScreen operation is malfunctioning

Touchscreen does not respond properly to touch input or calibration is incorrect

Ranked causes

  1. 1. RS232 cable disconnected between display and function box (common)
  2. 2. Overlay visibly damaged (occasional)
  3. 3. RS232 configuration incorrect (common)
  4. 4. TouchScreen calibration incorrect or drifted (common)
First check

Verify RS232 cable connection

Test point
RS232 connectors on display and function box
Expected
Cable securely connected

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood Analysis module not accessible

Unable to access Blood Analysis module Task Window; module parameter may be off, duplicated, or disconnected.

Ranked causes

  1. 1. Blood Analysis parameter turned off (common)
  2. 2. Multiple Blood Analysis modules plugged in (occasional)
  3. 3. Module or rack connector faulty (occasional)
First check

Blood Analysis parameter enabled

Test point
Configuration Mode
Expected
Parameter is ON

3 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

INOP: RESP LEAD OFF patient safety

Respiration lead is disconnected; respiration electrode detached from patient or patient cable unplugged from module

Ranked causes

  1. 1. Respiration electrode detached from patient or cable not properly connected (common)
  2. 2. Respiration lead set defective (occasional)
  3. 3. RESP module hardware defective (occasional)
First check

Verify respiration electrode is attached to patient

Test point
Respiration electrode on patient skin
Expected
Respiration electrode securely attached with good skin contact

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Invalid or expired CLEW

Task Window displays 'Invalid or Expired CLEW, See Manual'; CLEW version may be expired, date code invalid, or update incomplete.

Ranked causes

  1. 1. CLEW version expired (occasional)
  2. 2. Invalid CMS date code (occasional)
  3. 3. CLEW update incomplete (occasional)
First check

CMS date setting

Test point
CMS configuration
Expected
Valid current date

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Only green LED blinking on CPU cards

Only one green LED on each CPU Card keeps blinking with no red LED staying on

Ranked causes

  1. 1. Faulty CPC Card (common)
  2. 2. Defective APP_CPU card (occasional)
  3. 3. Faulty Utility CPU (occasional)
First check

Exchange CPC Card with known good

Test point
CPU Card LED behavior
Expected
LED behavior changes to normal

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Programming tool LED indicates checksum error

STATUS LED off, PASS LED off, Fail LED on. Flash programming process interrupted.

Ranked causes

  1. 1. Flash programming process interrupted (common)
  2. 2. Bad CPC Card (occasional)
  3. 3. Bad Programming Card (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

All green LEDs blinking after 10-20 seconds

All green LEDs on each CPU start blinking after 10 to 20 seconds of boot

Ranked causes

  1. 1. Display Controller Card defective (common)
  2. 2. Display defective (occasional)
First check

Exchange Display Controller Card

Test point
LED behavior after replacement
Expected
LEDs stop blinking; normal boot sequence proceeds

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

C.O. module displays questionable values with -?- patient safety

Numeric value shown with small -?- flag indicating data quality is suspect; values may be inaccurate

Ranked causes

  1. 1. CCO CHECK CAL – calibration is older than 8 hours (common)
  2. 2. SVR MISSING CVP – CVP measurement not available; CVP set to 0 mmHg (common)
First check

Review calibration timestamp

Test point
Measure C.O. Task Window or system log
Expected
CCO calibration performed within last 8 hours

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Gas Flow Performance Check

Measure gas flow displacement using water-filled syringe over 60 seconds to verify calibration unit output against specification

Ranked causes

  1. 1. Gas flow less than permitted minimum (unknown)
  2. 2. Gas flow greater than permitted maximum (unknown)
First check

Verify adequate gas supply in cylinder

Test point
Pressure indicator
Expected
Not in black zone

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG/RESP module dash (-?-) display with INOP messages

System displays dash (-?-) instead of numerics and shows one or more INOP (inoperative) error messages for ECG/RESP module

Ranked causes

  1. 1. ECG/RESP module self-test failure indicating hardware malfunction (occasional)
  2. 2. INOP message indicates specific electrode or cable connection problem (common)
First check

Perform module self-test on ECG/RESP module

Test point
ECG/RESP module self-test numerics output
Expected
Test numerics match exactly the values listed in self-test reference

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

INOP: Leads OFF patient safety

System indicates not all required ECG leads are attached or electrodes have been displaced; wrong lead set may be used with EASI option

Ranked causes

  1. 1. Incorrect electrode attachment or EASI lead set not used when required (common)
  2. 2. Lead set or ECG module defective (occasional)
First check

Verify all ECG electrodes are correctly attached to patient

Test point
Electrode placement on patient skin
Expected
All required electrodes attached; secure adhesive contact

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Network device not communicating or reporting errors

SDN network device offline, unreachable, or displaying error codes in Network Test

Ranked causes

  1. 1. Device not connected to SDN network branch (common)
  2. 2. Fatal or recoverable control error in device (occasional)
First check

Verify device appears in Network Test table

Test point
Network Test task window, LBN and UNIT columns
Expected
Device code listed (CMS/24, PIC6M, POGO, etc.) at correct branch

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

PIC/DSC Test verification

Diagnostic procedure to verify Patient Interface Cable and Data Streaming Cable functionality

Ranked causes

  1. 1. PIC or DSC malfunction (unknown)
  2. 2. Broken DSC cable (rare)
First check

Connect Sensor Simulator to Patient Interface Cable

Test point
Patient Interface Cable connector
Expected
Sensor Simulator properly seated

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Programming tool LED indicates programming error

STATUS LED on, PASS LED off, Fail LED on. Hardware configuration incorrect for software.

Ranked causes

  1. 1. Incorrect Programming Card part number (common)
  2. 2. Wrong CPC port used (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Recorder module self-test LED status

Auto-check performed when module plugged into front-end rack; LED flashing indicates test status

Ranked causes

  1. 1. Recorder module self-test failure indicated by LED pattern (unknown)
  2. 2. Recorder module processors not working properly (rare)
First check

Recorder module LED flash pattern on power-up

Test point
Front panel LED
Expected
Two flashes indicating pass, or one flash indicating fail, or no flash indicating processor failure

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Red LED stays on one function card

All three LEDs on each function card on for less than 1 second; on one function card the red LED stays on for 5 seconds

Ranked causes

  1. 1. UTIL_CPU firmware OTP incorrect location or orientation (occasional)
  2. 2. CPU card defective (single card in cluster) (occasional)
First check

Check UTIL_CPU firmware OTP placement

Test point
Firmware HI and LO byte OTP modules
Expected
OTPs in correct slots with proper orientation

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

tcpO2/tcpCO2 module self-test abnormal

tcpO2 and tcpCO2 numerics not displayed correctly during self-test or Equipment Malfunction message appears

Ranked causes

  1. 1. tcpO2/tcpCO2 module malfunction (unknown)
  2. 2. Electrical interference from nearby radiating devices (occasional)
First check

Verify tcpO2 displayed

Test point
Display screen
Expected
60 mmHg (8.0 kPa)

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Altitude setting not configured for gas modules patient safety

CO2, AGM, or tcpO2/CO2 module measurement accuracy degraded due to missing altitude adjustment

Ranked causes

  1. 1. Altitude not entered in Global Switches (common)
First check

Verify altitude setting entered if CO2, AGM or tcpO2/CO2 modules used

Test point
Global Switches altitude field
Expected
Altitude value appropriate for installation location

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blood Analysis module self-test

Auto-check performed when system switched on; manual test with External Simulator M3634A may be performed at any time

Ranked causes

  1. 1. Blood Analysis module self-test failure (occasional)
First check

Blood Analysis module self-test with simulator

Test point
Module test output
Expected
PASS displayed

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration unit general cleaning and maintenance caution

Routine cleaning of calibration unit surfaces to maintain cleanliness and prevent damage

Ranked causes

  1. 1. Dust, dirt, or stains on unit surfaces (common)
First check

Inspect unit surfaces for dust, dirt or stains

Test point
All external surfaces
Expected
Clean and free of dust and visible dirt

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Gas cylinder replacement

Gas pressure indicator on front panel is in the black zone, indicating empty cylinder requiring replacement

Ranked causes

  1. 1. Empty gas cylinder (common)
First check

Read gas pressure indicator on front panel

Test point
Front panel gas pressure indicator
Expected
Not in black zone

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cardiac Output module self-test abnormal

Cardiac output and temperature values not displayed correctly during self-test

Ranked causes

  1. 1. Cardiac Output module malfunction (unknown)
First check

Verify cardiac output displayed

Test point
Display screen
Expected
5.0 liters/min +0.1 liters/min l/min, +0.1 l/min

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cleaning gas outlet blockage

Gas outlet has deposits or blockage preventing normal gas flow

Ranked causes

  1. 1. Deposits or blockage in gas outlet pipe (occasional)
First check

Inspect gas outlet for deposits or blockage

Test point
Gas outlet
Expected
Clear of deposits and debris

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

CO2 module self-test

Manual self-test of CO2 module; test signals last 30 seconds then return to normal monitoring mode

Ranked causes

  1. 1. CO2 module not functioning correctly (unknown)
First check

Verify transducer motor operation

Test point
CO2 transducer motor
Expected
Motor running

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

  • Cold start boot sequence
  • Control panel software incompatible with keypad type
  • Data management database SRAM checksum error
  • DSC Self-Test verification
  • ECG/RESP module self-test abnormal
  • Extended memory test boot sequence
  • External tool detected during boot
  • FIO2 module battery value out of range
  • FIO2 module INOP: BATTERY
  • FIO2 module INOP: CHECK CAL
  • FIO2 module INOP: EQUIPM MALF
  • FIO2 module INOP: FAILED CAL
  • FIO2 module INOP: NO TRANSDUCER
  • FIO2 module INOP: OUT OF RANGE
  • FIO2 module offset or test value out of range
  • Hardware self-test stage failure
  • Hot start boot sequence
  • Incompatible language
  • Incorrect font appearance after display controller card installation
  • INOP: ECG EQUIP MALF (ECG hardware malfunction)
  • INOP: ECG/RESP module unplugged from rack
  • INOP: Leads OFF (EL.X) EASI lead set
  • INOP: Leads OFF XX (single lead detached)
  • INOP: RESP EQUIP MALF (RESP hardware malfunction)
  • Invalid customization data
  • Invalid date error detected
  • Invalid software detected
  • Line frequency incorrectly set
  • Module self-test fails or no test signals displayed
  • No LEDs illuminated on function cards
  • Patient settings not retained during module transfer
  • Power-on self-test or recovery mode needed
  • Pressure module self-test abnormal
  • Pressure reading shows question mark with INOP messages
  • RS-232 port loopback test
  • Some or all waves and numerics missing from display
  • SpO2/Pleth module self-test abnormal
  • SvO2 module self-test
  • SvO2 optical stability check failed
  • System date and time incorrect or not synchronized
  • tcpO2/tcpCO2 readings are questionable
  • Temperature module self-test
  • User default settings automatically reset to factory defaults
  • VueLink module test procedure
  • Warm start boot sequence
  • X-start boot sequence

46 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

CodeMeaningTriggerSeverity
0001HOverload on RS-232 board due to excessive data access/sendingDevice ID 8203; error code 1 or 20warning
0006HRS-232 firmware problem; large OTP defectiveDevice ID 8203; error code 6error
0007HRS-232 firmware problem; small OTP defectiveDevice ID 8203; error code 7error
0801HDSPC video card missingDevice ID 8199 or 8200; error code 2049critical
1000-1031Missing mandatory card in indicated slotSystem startuperror
1000-1999 (hex 03E8H-07CFH)Device ID 16400 (4010H) hardware error codes identifiable by slot numberFaulty function card or device reported via Status Log or start-up errorunknown
100-199Microprocessor interrupts due to hardware or software problemSystem startup in given slot or clustererror
1032-1063Wrong boot firmware revision on APP_CPUSystem startuperror
1064-1095Insufficient MPB RAM on CPUSystem startuperror
1096-1127No Extended Test result due to hardware problemSystem startuperror
11Invalid date, check clockImplausible date detected in CMSerror
1128-1159Extended Test failedSystem startuperror
1160-1191RAM Card size not compatible with backplaneSystem startuperror
1192-1223EEPROM configuration not compatible with hardwareSystem startuperror
12Invalid or expired CLEW, see manualCLEW version expired or invalid date code detectederror
1224-1255Wrong CPU type in indicated slotSystem startuperror
1256-1287CPU is too slow in indicated slotSystem startuperror
13Invalid or expired CLEW, see manualCLEW version or date code invaliderror
14Invalid customization dataCustomization data update failed or incompleteerror
1-99Hardware test failure in the first boot stageSystem startupcritical
2Temperature out of rangeAmbient temperature outside 16-30°C or internal module temperature sensor errorerror
20Cartridge error, use other cartridgeCartridge or module malfunction detectedwarning
200MPB chip errorsSystem startuperror
201-202System configuration problem or invalid EEPROM contentsSystem startuperror
203-239Same as error 200 - MPB chip errorsSystem startuperror
21Cartridge preburst, use other cartridgeFluid detected on sensors before expected timewarning
2100Unused card in system (non-fatal)System startup or operationwarning
2110-2152Unreleased software installed (non-fatal)System startup or operationwarning
2160Extra CPU present in indicated slot (non-fatal)System startup or operationwarning
2170-3300Hardware problemSystem startup or operationerror
22Cartridge error, use other cartridgeCartridge malfunction detectedwarning
23Module error, see manualVarious module hardware malfunctions detectederror
24Cartridge error, use other cartridgeCartridge or module failure during measurementwarning
240Message transmission problemSystem startupwarning
241Same as errors 203-239 - MPB chip errorsSystem startuperror
242Message transmission problemSystem startupwarning
243-299Same as errors 203-239 - MPB chip errorsSystem startuperror
25Cartridge error, use other cartridgeCartridge malfunctionwarning
256Module error, see manualModule malfunction detectederror
26Cartridge error, use other cartridgeCartridge malfunctionwarning
27Cartridge error, use other cartridgeCartridge malfunctionwarning
2710HSoftware internal warningDevice ID range 10000 to 10999info
28Cartridge error, use other cartridgeCartridge malfunctionwarning
29Cartridge error, use other cartridgeCartridge malfunctionwarning
297Incompatible languageCMS and module language not compatible detectederror
298Module error, see manualModule malfunction detectederror
299Module error, see manualModule malfunction detectederror
2AF8HBuffered data lost or corrupted by APP_CPU CardDevice ID range 11000 to 11999error
2BC0HBattery on S-RAM board low or defective; or CPC board defectiveDevice ID 32747; error code 11200error
2EE0HEEPROM access failureDevice ID range 12000 to 12999error
3New software installed, use simulatorSoftware or CLEW recently updatedinfo
30Sample positioned beyond fill markSample level exceeds fill mark detectedwarning
300-301EPROM checksum incorrectSystem startuperror
305-307Boot errors on CPC CardSystem startup with CPC Programming Tool connectederror
31Unable to position sampleSample does not move as expectedwarning
310-315EPROM version and EEPROM version not compatibleSystem startuperror
32Cartridge error, use other cartridgeCartridge malfunctionwarning
32C8HSystem internal configuration error related to software module structureDevice ID range 13000 to 13999warning
33Cartridge error, use other cartridgeCartridge malfunctionwarning
330Another MPB participant does not boot up as requiredSystem startuperror
335Another MPB participant does not boot up as requiredSystem startuperror
34Unable to position sampleSample position error detectedwarning
340Communication problem between APP_CPU and MPB participantSystem startuperror
35Sample positioned short of fill markSample level below fill mark detectedwarning
356Communication problem between APP_CPU and MPB participantSystem startuperror
36Sample positioned short of fill markSample level below fill markwarning
37Sample positioned beyond fill markSample level exceeds fill markwarning
370Communication problem between APP_CPU and MPB participantSystem startuperror
38Insufficient sampleInsufficient sample in well or bubbles detectedwarning
380Firmware revision incompatible with software revisionSystem startuperror
39Insufficient sampleLow sample level or bubbles detectedwarning
390Communication problem between CPC and MPB participantSystem startuperror
391Out of memory on CPC CardSystem startupcritical
392Out of memory on CPC CardSystem startupcritical
393Plugged CPC is not compatible with Philips CMS systemSystem startuperror
4Analysis interrupted, use other cartridgeModule removed from rack during measurement and replacedwarning
40Cartridge error, use other cartridgeCartridge malfunctionwarning
400-409Out of memorySystem startupcritical
41Cartridge error, use other cartridgeCartridge malfunctionwarning
410-419Missing file errorsSystem startuperror
42Cartridge error, use other cartridgeCartridge malfunctionwarning
420-449Utility CPU/EEPROM errorSystem startuperror
43Cartridge error, use other cartridgeCartridge malfunctionwarning
45Cartridge error, use other cartridgeCartridge malfunctionwarning
46Cartridge error, use other cartridgeCartridge malfunctionwarning
47Cartridge not inserted properlyCartridge or simulator not fully inserted detectedwarning
48Module error, use electronic simulatorCartridge inserted at angle or simulator malfunction detectederror
4A33HSDN communication problem; could be caused by temporary SCC power failureDevice ID 1897; error code 18995error
4E98HData Transfer Module failedDevice ID 32709 or 7FC5H; error code range 20120 to 20128error
4EA5HInternal time-handling problemDevice ID 32747; error code 20133warning
4F4CHRack_IF communication problemDevice ID 32753; error code 20300error
50Module error, use electronic simulatorModule or simulator malfunction detectederror
500-699Software problem that cannot be solved by hardware exchangeSystem startuperror
51Module error, use electronic simulatorModule or simulator malfunction detectederror
52Module error, use electronic simulatorModule or simulator malfunction detectederror
53Invalid software detectedWrong software type installederror
5780HNo response from display controller card (DSPC or CDSPC_CTRL)Device ID 32752; error code 22400critical
5781HMissing or defective DSPC_Lang function cardDevice ID 32752; error code 22401error
58Module error, use electronic simulatorModule or simulator malfunction detectederror
59Module error, use electronic simulatorModule or simulator malfunction detectederror
60Module error, use electronic simulatorModule or simulator malfunction detectederror
61Module error, use electronic simulatorModule or simulator malfunction detectederror
62Module error, use electronic simulatorModule or simulator malfunction detectederror
63Module error, see manualVarious module malfunctions detectederror
65Module error, see manualModule malfunction detectederror
66Module error, see manualModule malfunction detectederror
67Module error, see manualModule malfunction detectederror
68Module error, see manualModule malfunction detectederror
69Cartridge type not recognizedCartridge type incompatible or module error detectederror
70Module error, use electronic simulatorModule or simulator malfunction detectederror
700-799Communication problem between two CPUsSystem startuperror
72Module error, see manualModule malfunction detectederror
73Module error, see manualModule malfunction detectederror
74Module error, see manualModule malfunction detectederror
76Module error, see manualModule malfunction detectederror
77Module error, see manualModule malfunction detectederror
78Module error, see manualModule malfunction detectederror
79Cartridge error, use other cartridgeCartridge malfunction detectedwarning
7FF0HMonitor reboots intermittently; Philips-HIL connection problemDevice ID 32752; error code 22300error
7FFEHOut of memoryDevice ID 32766; error code 3212critical
7FFFHInternal software problemDevice ID 32767; error code 90info
8Analysis interrupted, use other cartridgeModule removed from rack during measurementwarning
80Cartridge error, use other cartridgeCartridge malfunction detectedwarning
800-899Configuration problemSystem startuperror
81Cartridge error, use other cartridgeCartridge malfunction detectedwarning
82Module error, see manualModule malfunction detectederror
85Module error, see manualModule malfunction detectederror
86Module error, see manualModule malfunction detectederror
87Cartridge error, use other cartridgeCartridge malfunction detectedwarning
89Module error, see manualModule malfunction detectederror
90Module error, see manualModule malfunction detectederror
900-914System memory changed unexpectedly or bent pins on Function CardSystem startup or operationerror
91Module error, see manualModule malfunction detectederror
915CPU failed to send test message to next CPUSystem startuperror
916-919System memory changed unexpectedlySystem startup or operationerror
92Module error, see manualModule malfunction detectederror
920Missing 32 ms interrupt on CPUSystem startup or operationerror
921-999System memory changed unexpectedlySystem startup or operationerror
93Module error, see manualModule malfunction detectederror
94Module error, see manualModule malfunction detectederror
B442HNon-fatal error reported by recorder moduleDevice ID 17000; error code 46146warning
BLOODANL CONFIGConfiguration problem has been detectedConfiguration settings invalid or incompatible detected at startup or during operationerror
BLOODANL EQU. MALFPermanent malfunction in the Blood Analysis moduleModule failure detected during operation or self-testerror
BLOODANL ROOM TEMP?Module environment is too warm or too coldAmbient temperature outside 16-30°C detectedwarning
BLOODANL UNPLUGGEDBlood Analysis module has been unplugged from the rackModule physically disconnected from module rackwarning
C541HSDN communication problem or temporary SCC power failureDevice ID 32753; error code 50497error
...Change of memory Card not allowedProgramming Card was exchanged during an operationCard removed or changed while programming operation in progresserror
CO2 CAL MODECalibration mode enabled but not startedCal mode set in menu but calibration sequence not initiatedinfo
CO2 CAL RUNNINGCalibration procedure in progressUser initiated calibration sequence; calibration underwayinfo
CO2 CHECK CALCO2 reading outside valid calibration rangeCO2 value measured <-2 mmHg or >150 mmHg during operationwarning
CO2 EQUIPM MALFEquipment malfunction in transducer or moduleModule or transducer self-test detects fault conditionerror
CO2 FAILED CALCalibration aborted or incompletePower lost during calibration, unstable signal during cal procedure, or transducer on wrong cal cellerror
CO2 LOW FLOWSidestream sampling flow rate lowSidestream flow between 50-80 ml/min for up to 10 minuteswarning
CO2 NO TRANSDUCERNo transducer connected to moduleModule does not detect transducer on connector at startup or during operationwarning
CO2 OCCLUSIONSidestream tubing occluded or blockedFlow 50-80 ml/min for >10 minutes or tubing locked in pump/patient line/filtererror
CO2 REDUCE SIZEETCO2 waveform exceeds display scaleETCO2 exceeds 60 mmHg while 40 mmHg scale selectedwarning
CO2 SENSOR WARM UPTransducer not yet at operating temperatureTransducer powered on but has not reached thermal equilibriuminfo
CO2 SIDESTRM MALFSidestream function malfunctionModule detects sidestream circuit or transducer pump malfunctionerror
CO2 SIDESTRM OFFSidestream pump automatically stoppedCO2 <3 mmHg for 60 minutes or apnea detected for 60 minutesinfo
CO2 UNPLUGGEDCO2 module disconnected from rackModule physically unplugged or unseated from rack interfacewarning
Command Response Fail FlagDevice did not respond to command from central stationBit 1 set in network device error codeerror
CPP CHECK SOURCESCPP calculation missing or invalid pressure source dataArterial or intracranial pressure sources switched off or front end modules removed; lasts one minutewarning
CPP CHECK UNITSTwo pressure sources configured with different measurement unitsMultiple PRESSURE modules using different units (mmHg vs. kPa)warning
FA1AHMonitor reboots intermittently; possible S-RAM card problemDevice ID 32747; error code 64026warning
False SPS Event FlagFalse Synchronous Point Sampling event detected on network deviceBit 7 set in network device error code (binary conversion of hex ERR column value)warning
Fatal Control Error FlagFatal error in device control processor or firmwareBit 6 set in network device error codecritical
Logical Data Error FlagError in data interpretation or validation logic on deviceBit 3 set in network device error codeerror
...Memory Card ejected, insert and try againProgramming Card was ejected during an operationCard removed from programming tool while operation in progresserror
...Memory card failure, upgrade not allowedProgramming Card has failed or is defectiveAttempted flash upgrade with defective memory carderror
NBP CUFF NOT DEFLATEDNBP cuff failed to fully deflateCuff deflation system malfunctionerror
NBP CUFF OVERPRESSNBP cuff pressure exceeded safe limitsStrong patient movement or pneumatic control malfunctionerror
NBP EQUIP MALFHardware malfunction in NBP module or tubingModule or tubing hardware failure detectederror
NBP INCORRECT CUFFCuff type does not match patient size settingNeonatal cuff used with adult patient size configurationwarning
NBP INTERRUPTEDNBP measurement interrupted before completionStrong patient movement or pump inflation/deflation timeoutwarning
NBP UNPLUGGEDNBP module not properly seated in rackNBP module unplugged or unseatederror
OFF/OFF/ONChecksum error during programming; process interruptedProgramming operation interrupted or CPC card failureerror
ON/Blinking OFF/OFFFlash upgrade in progress on CPC Programming ToolFlash reprogramming operationinfo
ON/OFF/ONProgramming error; hardware configuration incorrect for target softwareProgramming with mismatched hardware configurationerror
ON/ON/ONInterconnection failure between CPC Programming Tool and host deviceTool communication timeout during operationerror
Physical Data Error FlagError in physical data transmission or measurement hardwareBit 4 set in network device error codeerror
Poll Cycle Overflow FlagDevice failed to complete SDN poll cycle within time limitBit 2 set in network device error codewarning
...Programming failed, please retryProgramming operation encountered an errorProgramming operation failedwarning
<Px> EQUIP MALFMalfunction in the pressure hardwareModule self-test fails or hardware error detectederror
<Px> NO TRANSDUCERNo transducer connected to the moduleTransducer connector empty or disconnectederror
<Px> OVERRANGEMeasured pressure exceeds safe range (>361 mmHg or <-41 mmHg)Pressure reading outside valid measurement rangewarning
<Px> UNPLUGGEDPressure module is unplugged from the rackModule disconnected from rackerror
<Px> ZERO + CHECK CALModule requires zeroing; occurs with new transducer or after power loss exceeding one minute with settings transfer offNew transducer attached or extended power off without settings transferwarning
Recoverable Control Error FlagRecoverable error in device control; device may continue operatingBit 5 set in network device error codewarning
SOFTWARE INCOMPLETEFlash ROM contains incomplete or corrupt softwareDisplayed after booting if Flash ROM incomplete, corrupt, blank, or hardware failurecritical
SOFTWARE INCOMPLETEFirmware or software loading incomplete on deviceBoot-up or flash programming operationerror
...Software incomplete, upgrade software firstFlash ROM software is incomplete before EEPROM upgradeAttempted EEPROM upgrade when Flash ROM software incompleteerror
...Software not upgraded, upgrade software firstCurrent software release does not match selected EEPROMEEPROM part number does not match current software releaseerror
...Software upgrade failed, upgrade not possibleSoftware upgrade failed after repeated attempts or hardware defectProgramming failed 5 times or CPC has permanent defectcritical
Start-up Error (H suffix)Fatal error occurring during system initialization, listed in hexadecimal notationSystem fault occurring at power-up or warm start causing restart cyclecritical
SvO2 CAL FAILEDLight Intensity signal drift after Pre-insertion CalibrationSignal drift between Pre-insertion Calibration and catheter insertionwarning
SvO2 CAL REQUIREDNo valid calibration data in Abbott Optical ModuleModule needs calibration before measurementswarning
SvO2 CONFIGURATIONAbbott Optical Module configured for SaO2 instead of SvO2Module previously used with Oximetrix 3 monitor in SaO2 modewarning
SvO2 CONNCT OPTMODAbbott Optical Module became disconnected during data storageConnection lost while module storing calibration/patient dataerror
SvO2 EQUIP MALFM1021A or Abbott Optical Module is defectiveModule functional failure detectederror
SvO2 LIGHT INTENSLight intensity changed considerably since last calibrationSignificant shift in intensity signal detectedwarning
SvO2 LOW LIGHTUnusually low level of light from catheterLight intensity below acceptable thresholdwarning
SvO2 NO OPT-MODAbbott Optical Module not connected or connection faultyOptical module missing or loose connection to M1021Aerror
SvO2 OPT-MOD DEFECTAbbott Optical Module or M1021A memory defectMemory or data storage failure detectederror
SvO2 UNABLE TO MEASURESignal received is outside normal range for SvO2 derivationMeasurement signal exceeds acceptable limitserror
SvO2 UNPLUGGEDSvO2 module is unplugged from rackModule not inserted in rack sloterror
SvO2 WARM UPInitial one minute Abbott Optical Module warm-up periodModule requires warm-up after connectioninfo
System Cycle Failure FlagDevice failed to complete system cycle or boot sequenceBit 0 set in network device error codecritical
...Tool disconnected, connect and try againProgramming tool became disconnected from the monitorTool disconnected from service port during programmingerror
Touch Operation Not Available - Check SetupCMS cannot communicate with touch screen after RS-232 configurationRS-232 interface configured but communication link with touch screen failederror
Touch Operation Not Calibrated - Check SetupTouch screen detected but not yet calibrated for accurate responseRS-232 communication established but calibration data not present or invalidwarning
...Wrong Memory Card for this instrumentProgramming Card does not match monitor model or CPCWrong Programming Card used or CPC in wrong sloterror

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.