FR FieldReady Academy
Ventilators · BiPAP family

Philips BiPAP Vision: troubleshooting and error codes

The ServiceForge knowledge base holds 80 documented symptoms for the Philips BiPAP Vision, with 155 ranked causes, 133 diagnostic checks with test points and expected values, and 172 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Exhalation Port Test: Low flow result

Circuit displays lower than normal leak rate at exhalation port; vents blocked or circuit unsound.

Ranked causes

  1. 1. Exhalation port vents blocked (common)
  2. 2. Circuit not sound (common)
  3. 3. Patient circuit (PC) defective (occasional)
  4. 4. Ambient flow module (AFM) defective (occasional)
  5. 5. Pressure relief valve (PRV) defective (occasional)
  6. 6. Intake low flow resistor (ILFR) defective (occasional)

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit will not power on high voltage

Device does not turn on when power switch is activated; no display or indicator lights

Ranked causes

  1. 1. Power cord damaged or disconnected (common)
  2. 2. Blown fuses (common)
  3. 3. PSS (Power Supply System) failure (occasional)
  4. 4. Main power switch non-functional (occasional)
  5. 5. AC Inlet failure (rare)
  6. 6. Transformer failure (rare)
First check

Inspect power cord

Test point
Power cord connection to unit
Expected
Cord fully inserted with no damage

3 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Ventilator inoperative (Vent Inop) patient safety

Unit displays Vent Inop indicator; system stops therapy delivery; LED lit on subsystem; hardware or communications failure detected

Ranked causes

  1. 1. Hardware failure in subsystem (common)
  2. 2. Spurious interrupt (MCU E01) (occasional)
  3. 3. Communications error (CRC/NAK/timeout) (occasional)
  4. 4. ROM CRC error (E0A) (rare)
  5. 5. RAM hardware error (E14) (rare)
  6. 6. Watchdog timer failure (rare)
First check

Observe Vent Inop indicator and subsystem LEDs

Test point
MC, DC, PC LED indicators
Expected
One subsystem LED lit indicating hardware fault

1 more check with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exhalation port test shows low flow

Circuit displays lower than normal leak rate at exhalation port during self test

Ranked causes

  1. 1. Exhalation port vents blocked (common)
  2. 2. Defective patient circuit (PC) (common)
  3. 3. Defective air flow management (AFM) (common)
  4. 4. Defective pressure relief valve (PRV) (common)
  5. 5. Defective inline flow resistor (ILFR) (common)
First check

Verify exhalation port vents are clear

Test point
Exhalation port
Expected
Vents not blocked and circuit sound

1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exhalation port test shows occluded port

Leak rate less than predicted during exhalation port test

Ranked causes

  1. 1. Exhalation port blocked (common)
  2. 2. Defective patient circuit (PC) (common)
  3. 3. Defective air flow management (AFM) (common)
  4. 4. Defective pressure relief valve (PRV) (common)
  5. 5. Defective inline flow resistor (ILFR) (common)
First check

Verify exhalation port is not obstructed

Test point
Exhalation port
Expected
Port clear and unblocked

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exhalation Port Test: Occluded exhalation port result

Leak rate was less than predicted; exhalation port blocked.

Ranked causes

  1. 1. Exhalation port blocked (common)
  2. 2. Patient circuit (PC) defective (occasional)
  3. 3. Ambient flow module (AFM) defective (occasional)
  4. 4. Pressure relief valve (PRV) defective (occasional)
  5. 5. Intake low flow resistor (ILFR) defective (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exhalation port test shows excessive flow

Circuit displays higher than normal leak rate at exhalation port during self test

Ranked causes

  1. 1. Internal circuit improperly assembled (common)
  2. 2. Defective patient circuit (PC) (common)
  3. 3. Defective pressure relief valve (PRV) (common)
  4. 4. Defective inline flow resistor (ILFR) (common)
First check

Inspect internal circuit assembly

Test point
Internal circuit connections
Expected
All connections properly seated and assembly correct

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exhalation Port Test: Excessive flow result

Circuit displays higher than normal leak rate at exhalation port; internal circuit improperly assembled.

Ranked causes

  1. 1. Internal circuit improperly assembled (common)
  2. 2. Patient circuit (PC) defective (occasional)
  3. 3. Pressure relief valve (PRV) defective (occasional)
  4. 4. Intake low flow resistor (ILFR) defective (occasional)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Outlet air temperature too warm caution

Air exhaust from unit is excessively hot during normal operation

Ranked causes

  1. 1. High ambient room temperature (common)
  2. 2. Inlet filter blocked or dirty (common)
  3. 3. Blower/Valve malfunction (occasional)
  4. 4. PC (Pneumatics Controller) failure (rare)
First check

Check ambient temperature

Test point
Room temperature near unit
Expected
Below 25°C (77°F)

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit does not power on

No display, no LEDs lit, no audible output, no airflow

Ranked causes

  1. 1. RTC failure on MC (rare)
  2. 2. NVRAM CRC error on MC (rare)
  3. 3. Backup battery failure (occasional)
  4. 4. Reference voltage failure on MC (rare)
First check

Measure input AC voltage at power receptacle

Test point
Unit AC input
Expected
110-240 VAC depending on unit configuration

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blower speed exceeds maximum RPM caution

Blower motor running at > 16500 RPM; speed control circuit or sensor failure

Ranked causes

  1. 1. Blower speed control circuit failure (common)
  2. 2. Blower speed sensor malfunction (occasional)
  3. 3. Blower motor mechanical fault (occasional)
First check

Measure blower control voltage at PC board

Test point
Blower motor control output on PC
Expected
0-5V or 0-10V depending on design

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exhalation port test shows intermittent excessive flow

Leak rate intermittently high during exhalation port test

Ranked causes

  1. 1. Internal circuit not properly sealed or occluded (common)
  2. 2. Defective pressure relief valve (PRV) (common)
  3. 3. Defective patient circuit (PC) (common)
First check

Verify circuit occlusion and seal integrity

Test point
Internal and external circuit
Expected
Properly sealed and occluded

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exhalation port test shows pressure regulation error

Leak test pressures cannot be attained during exhalation port test

Ranked causes

  1. 1. Internal pressure line disconnected or obstructed (common)
  2. 2. Defective air flow management (AFM) (common)
  3. 3. Defective patient circuit (PC) (common)
First check

Verify internal pressure line connection and patency

Test point
Internal pressure line
Expected
Connected and unobstructed

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exhalation port test shows proximal line disconnected

Proximal pressure line is disconnected during exhalation port test

Ranked causes

  1. 1. Proximal pressure line internal connection loose or disconnected (common)
  2. 2. Proximal pressure line external connection loose or disconnected (common)
  3. 3. Proximal pressure line obstructed (occasional)
First check

Verify proximal pressure line internal connection

Test point
Internal proximal line connector
Expected
Connected and secure

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exhalation Port Test: Intermittent excessive flow result

Leak rate was intermittently high during test; internal or external circuit not properly sealed.

Ranked causes

  1. 1. Internal or external circuit not properly sealed (common)
  2. 2. Pressure relief valve (PRV) defective (occasional)
  3. 3. Patient circuit (PC) defective (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Exhalation Port Test: Pressure regulation error result

Leak test pressures cannot be attained; internal pressure line disconnected or obstructed.

Ranked causes

  1. 1. Internal pressure line disconnected or obstructed (common)
  2. 2. Ambient flow module (AFM) defective (occasional)
  3. 3. Patient circuit (PC) defective (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Invalid blower calibration data caution

Blower calibration failed during installation; speed or pressure data not stored

Ranked causes

  1. 1. Blower calibration procedure not completed correctly (common)
  2. 2. Blower pressure transducer fault (occasional)
  3. 3. PC memory or EEPROM failure (rare)
First check

Re-run blower calibration from menu

Test point
Unit calibration interface or service port
Expected
Calibration completes without error; data stored

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Oxygen module cable disconnected during operation patient safety

OM detection error; oxygen module became unplugged or connection failed in use

Ranked causes

  1. 1. OM cable loose or disconnected (common)
  2. 2. OM cable connector corroded or damaged (occasional)
  3. 3. Oxygen module internal failure (occasional)
First check

Visually inspect OM cable connection at unit and module

Test point
OM cable connectors at PC board and oxygen module
Expected
Connectors fully seated; no bent pins or corrosion visible

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pressure regulation failure patient safety

Cannot regulate to 2 cm H2O in Pressure Out or Flow Limit Control mode

Ranked causes

  1. 1. ILFR valve stuck or failed (common)
  2. 2. PRV valve stuck or failed (common)
  3. 3. Blower output insufficient (common)
First check

Measure outlet pressure with ILFR valve commanded open

Test point
Unit outlet pressure sensor
Expected
Reaches 2 cm H2O setpoint or higher
Tools
Pressure gauge

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit does not start up high voltage

PC fails startup self-tests with voltage reference errors on MUX or ADC reads

Ranked causes

  1. 1. –12V voltage reference out of range (common)
  2. 2. –5V voltage reference out of range (common)
  3. 3. Reference voltage (positive) out of range (common)
First check

Measure –12V reference at MUX

Test point
MUX input
Expected
–10.12 to –14.04 V, −14.04 to −10.12
Tools
DMM

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Ventilator Inoperative icon illuminated with audible alarm patient safety

Red wrench icon displayed and alarm sounds; ventilator shuts down immediately

Ranked causes

  1. 1. ILFR (Inspiratory Limiter/Flow Regulator) failure (occasional)
  2. 2. PRV (Pressure Relief Valve) failure (occasional)
  3. 3. Blower failure (occasional)
First check

Refer to Vent Inop Troubleshooting Flow Charts

Test point
System status on display
Expected
Follow diagnostic flowchart on pages 6-14 and 6-15

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Alarm battery voltage low caution

Low battery indicator displayed; backup battery depleted or charging failed

Ranked causes

  1. 1. Battery charge depleted (common)
  2. 2. Battery charging circuit failure (occasional)
First check

Measure battery voltage with multimeter

Test point
Battery terminals or DC output
Expected
Nominal battery voltage (12V or 24V per design)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Audible alarm not sounding patient safety

Alarm mute or no sound output during alarm condition; audio circuit fault

Ranked causes

  1. 1. Audible alarm current error on DC (common)
  2. 2. Alarm driver circuit fault (occasional)
First check

Verify alarm speaker electrical continuity

Test point
Speaker connector pins on DC board
Expected
< 10 ohms resistance between pins

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Backlight not illuminating caution

Display visible only in bright light; backlight LED or voltage circuit failure

Ranked causes

  1. 1. Backlight voltage error on DC (common)
  2. 2. Backlight LED failure (occasional)
First check

Measure backlight supply voltage at DC connector

Test point
DC backlight power output
Expected
Specified backlight voltage (typically 12-24V)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: PC/Laptop setup for BiPAP Vision testing

Configure serial communication between PC/Laptop and BiPAP Vision unit for troubleshooting and testing via Hyperterminal or Terminal emulation

Ranked causes

  1. 1. PC/Laptop communication not established (unknown)
  2. 2. Incorrect test cable or connection (unknown)
First check

Verify correct test cable for unit serial number

Test point
Unit serial number
Expected
S/N 105999 or lower uses 582161; S/N 106000 or higher uses 1004823; upgraded hybrids use 1004823 with 1004699

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check Vent indicator LED malfunction patient safety

LED not lit when alarm should display; indicator driver circuit failure

Ranked causes

  1. 1. Check Vent LED current error on DC (common)
  2. 2. LED driver IC failure (occasional)
First check

Measure voltage across Check Vent LED

Test point
LED anode/cathode on DC board
Expected
~2V across LED when activated

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display blank when powered on

Unit powers on as evidenced by indicator lights but LCD screen remains blank with no display output

Ranked causes

  1. 1. LCD display failure (common)
  2. 2. DC (Display Controller) board failure (occasional)
First check

Verify power to LCD display

Test point
LCD power connector
Expected
Power present at LCD connector

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display voltage error caution

Display dim, flickering, or no image; display module may not power

Ranked causes

  1. 1. DC display voltage out of range (common)
  2. 2. Display module failure (occasional)
First check

Measure display supply voltage on DC board

Test point
DC power output connector
Expected
Nominal supply voltage (typically 3.3V or 5V per schematic)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Fuses failing repeatedly high voltage

Fuses blow repeatedly after replacement indicating ongoing overcurrent condition

Ranked causes

  1. 1. Transformer short or overload (common)
  2. 2. PSS (Power Supply System) internal short (occasional)
First check

Install new fuses and disconnect transformer

Test point
Fuse holders after transformer disconnected from PSS
Expected
Fuses remain intact without blowing time

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Intermittent On/Off condition high voltage

Device cycles between power on and power off unpredictably during operation

Ranked causes

  1. 1. Power cord loose or damaged (common)
  2. 2. Main power switch intermittently failing (occasional)
First check

Verify power cord insertion and condition

Test point
Power cord at AC inlet
Expected
Cord fully seated with no visible damage or intermittent contact

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Keypad key stuck or not responding caution

Key held down unresponsively; key press registered continuously for >30 seconds

Ranked causes

  1. 1. Physical key stuck (common)
  2. 2. Keypad scanning circuit malfunction (occasional)
First check

Verify key is not mechanically stuck

Test point
Physical key buttons on front panel
Expected
All keys press and release freely

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Noise from ventilator

Audible noise or rattling sounds coming from the unit during operation

Ranked causes

  1. 1. Blower bearing wear or obstruction (occasional)
  2. 2. Transformer vibration or mounting loose (occasional)
First check

Locate source of noise

Test point
Unit during operation
Expected
Normal quiet operation or identified rattle/whine

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Rotary encoder does not adjust selection

Turning rotary encoder knob does not change displayed values or menu selections

Ranked causes

  1. 1. Rotary encoder mechanical or electrical failure (common)
  2. 2. DC (Display Controller) board failure (occasional)
First check

Test rotary encoder function

Test point
Rotary encoder during operation
Expected
Turning encoder changes displayed value

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Touch pad not responding to selection

Pressing touch pad buttons does not register input or change settings

Ranked causes

  1. 1. Touch pad sensor failure (common)
  2. 2. DC (Display Controller) board failure (occasional)
First check

Test touch pad response

Test point
Touch pad buttons
Expected
Button press registers on display

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Vent Inop indicator LED malfunction patient safety

LED not illuminating during Vent Inop fault condition

Ranked causes

  1. 1. Vent Inop LED current error on DC (common)
  2. 2. LED driver circuit failure (occasional)
First check

Measure voltage across Vent Inop LED

Test point
Vent Inop LED on DC board
Expected
~2V when fault condition present

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blower failure during operation

Blower overcurrent, undervoltage, or shutdown detected during operation

Ranked causes

  1. 1. Blower motor bad or drive circuit failure (common)
First check

Verify blower operation and current draw

Test point
Blower motor connector
Expected
Motor spins at commanded speed without stalling
Tools
Ammeter, tachometer

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blower voltage reference out of range at startup

Blower drive voltage exceeds 100 mV during start-up self-test

Ranked causes

  1. 1. Blower voltage reference bad at startup (common)
First check

Measure blower drive voltage at startup

Test point
Blower drive output on MUX
Expected
≤ 100 mV, 0 to 100 mV
Tools
DMM

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Blower and Valves

Calibration procedure for blower and valves after major component replacement to ensure proper pressure and flow control.

Ranked causes

  1. 1. Major component replacement requires blower and valve recalibration (common)

Calibration: Blower/Valve Calibration

Calibrates the Blower and Valves of the unit after major component replacement.

Ranked causes

  1. 1. Major component replacement requires blower and valve recalibration (common)

Calibration: Earth Leakage Current (Normal Pole, No Earth, L2) caution

Measure leakage current on normal pole configuration without earth and with L2 active

Ranked causes

  1. 1. Insulation breakdown or component leakage (rare)
First check

Measure normal pole, no earth, L2 leakage current

Test point
Earth leakage measurement points
Expected
Less than 300 microamps, < 300 microamps
Tools
Leakage current tester

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Earth Leakage Current (Reverse Pole, No Earth, L2) caution

Measure leakage current on reverse pole configuration without earth and with L2 active

Ranked causes

  1. 1. Insulation breakdown or component leakage (rare)
First check

Measure reverse pole, no earth, L2 leakage current

Test point
Earth leakage measurement points
Expected
Less than 300 microamps, < 300 microamps
Tools
Leakage current tester

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Earth Resistance caution

Measure earth resistance to verify electrical safety ground integrity

Ranked causes

  1. 1. Poor ground connection or corroded earth terminal (occasional)
First check

Measure earth resistance with 25 amp test current

Test point
Earth/ground terminal
Expected
Less than 0.10 Ohms, < 0.10 Ohms
Tools
Earth resistance tester

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Exhalation Port

System characterizes circuit leak rate; learned value stored in memory for accurate leak, minute ventilation, and tidal volume display. Without successful test, displays total leak instead of patient leak only.

Ranked causes

  1. 1. Exhalation port requires characterization after service or circuit changes (common)
First check

Install circuit with exhalation device and pressure measurement

Test point
Unit outlet, pressure connection
Expected
6' smooth inner lumen tubing, whisper swivel, pressure pick-off port connected; outlet occluded

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Exhalation Port Test patient safety

System learns intentional exhalation port leak over pressure range to store in memory for accurate patient leak, minute ventilation, and tidal volume display. Test must complete successfully to show 'Pt. Leak'; failure shows 'Tot. Leak' instead.

Ranked causes

  1. 1. Exhalation port leak characterization required for accurate display and alarms (common)
First check

Verify equipment setup complete

Test point
Unit outlet and pressure connections
Expected
6' tubing installed with whisper swivel and pressure pick-off port; pressure line connected; outlet occluded

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Nurse Call/Remote Alarm Option 1 (Remote Alarm)

Verify Nurse Call/Remote Alarm output connector impedance changes on patient alarm activation

Ranked causes

  1. 1. MC board jumper configuration incorrect or relay malfunction (occasional)
First check

Measure continuity across Nurse Call/Remote Alarm output connector with unit off

Test point
Nurse Call/Remote Alarm connector High and Low
Expected
Approximately 48.6K to 53.7K Ohms, 48.6K to 53.7K
Tools
DVM

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Nurse Call/Remote Alarm Option 2 (Normally Closed)

Verify Nurse Call/Remote Alarm output is normally closed and opens on patient alarm

Ranked causes

  1. 1. MC board jumper configuration incorrect or relay malfunction (occasional)
First check

Measure continuity across Nurse Call/Remote Alarm output connector with unit off

Test point
Nurse Call/Remote Alarm connector High and Low
Expected
Closed circuit

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Nurse Call/Remote Alarm Option 3 (Normally Open)

Verify Nurse Call/Remote Alarm output is normally open and closes on patient alarm

Ranked causes

  1. 1. MC board jumper configuration incorrect or relay malfunction (occasional)
First check

Measure continuity across Nurse Call/Remote Alarm output connector with unit off

Test point
Nurse Call/Remote Alarm connector High and Low
Expected
Open circuit

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Nurse Call/Remote Alarm output – Option 1 (Remote Alarm)

Verification of Remote Alarm function with JP1 and JP2 set at 2,3: resistance ~48.6–53.7 kΩ when unit off; open circuit when alarm active.

Ranked causes

  1. 1. Nurse Call relay or circuit malfunction (unknown)
First check

Measure continuity at Nurse Call connector (unit off)

Test point
Nurse Call/Remote Alarm High and Low
Expected
48.6K to 53.7K Ohms kΩ, 48.6–53.7 kΩ
Tools
Fluke DVM or equivalent

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Nurse Call/Remote Alarm output – Option 2 (Normally Closed)

Verification of Nurse Call normally closed function with JP1 at 2,3 and JP2 at 1,2: closed circuit when unit off; open circuit when alarm active.

Ranked causes

  1. 1. Nurse Call relay or output circuit malfunction (unknown)
First check

Measure continuity at Nurse Call connector (unit off)

Test point
Nurse Call/Remote Alarm High and Low
Expected
Closed circuit

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Nurse Call/Remote Alarm output – Option 3 (Normally Open)

Verification of Nurse Call normally open function with JP1 and JP2 at 1,2: open circuit when unit off; closed circuit when alarm active.

Ranked causes

  1. 1. Nurse Call relay or output circuit malfunction (unknown)
First check

Measure continuity at Nurse Call connector (unit off)

Test point
Nurse Call/Remote Alarm High and Low
Expected
Open circuit

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Oxygen alarm at no flow condition patient safety

Verification that unit generates 'no O2 Flow' alarm within 15 breaths or less when O2 cylinder is closed and disconnected.

Ranked causes

  1. 1. O2 flow alarm circuit malfunction (unknown)
First check

Verify O2 Flow alarm activates after disconnect

Test point
Vision alarm display and audio
Expected
Alarm activates within 15 breaths

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Oxygen Delivery at 100% patient safety

Verify oxygen analyzer reading is between 90-109% when oxygen set to 100%

Ranked causes

  1. 1. IPAP pressure drift affecting tidal volume (common)
First check

Set O2 to 100%, measure oxygen analyzer after stabilization

Test point
Oxygen Analyzer
Expected
90% to 109% (inclusive), 90 to 109%
Tools
Oxygen Analyzer

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Oxygen delivery at 100% setpoint patient safety

Verification that oxygen analyzer reads at least 90% (up to 109%) at 100% O2 setting after stabilization, with tidal volume maintained.

Ranked causes

  1. 1. O2 delivery system malfunction at maximum setpoint (unknown)
First check

Set O2 to 100% and measure analyzer reading

Test point
Vision O2 parameter and Oxygen Analyzer display
Expected
90% to 109%, 90–109%
Tools
Oxygen Analyzer

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Oxygen delivery at 18–24% setpoint patient safety

Verification that oxygen analyzer stabilizes and reads within 18–24% when O2 module connected at initial 21% setting with test circuit and cylinder at 50 psi.

Ranked causes

  1. 1. Oxygen module or analyzer malfunction (unknown)
First check

Connect O2 line and set regulator pressure

Test point
O2 cylinder valve and regulator
Expected
50 psi

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Oxygen Delivery at 21% patient safety

Verify oxygen analyzer reading is within 18-24% when oxygen module is set to room air equivalent

Ranked causes

  1. 1. Oxygen analyzer not stabilized or calibration drift (common)
First check

Connect O2 line and set cylinder to 50 psi, measure oxygen level

Test point
Oxygen Analyzer
Expected
18% to 24%, 18 to 24%
Tools
Oxygen Analyzer

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Oxygen Delivery at 30% patient safety

Verify oxygen analyzer reading is between 27-33% when oxygen module set to 30%

Ranked causes

  1. 1. IPAP pressure drift or oxygen delivery variance (common)
First check

Set O2 to 30% via Parameters menu, measure oxygen level

Test point
Oxygen Analyzer
Expected
27% to 33% (inclusive), 27 to 33%
Tools
Oxygen Analyzer

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Oxygen delivery at 30% setpoint patient safety

Verification that oxygen analyzer reads 27–33% after adjusting O2 parameter to 30% and stabilization, with tidal volume maintained in range.

Ranked causes

  1. 1. O2 parameter setting or delivery system malfunction (unknown)
First check

Set O2 parameter and measure analyzer reading

Test point
Vision O2 parameter and Oxygen Analyzer display
Expected
27% to 33%, 27–33%
Tools
Oxygen Analyzer

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Oxygen Delivery at 40% patient safety

Verify oxygen analyzer reading is between 36-44% when oxygen set to 40%

Ranked causes

  1. 1. IPAP pressure drift affecting tidal volume (common)
First check

Set O2 to 40%, measure oxygen analyzer after stabilization

Test point
Oxygen Analyzer
Expected
36% to 44% (inclusive), 36 to 44%
Tools
Oxygen Analyzer

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Oxygen delivery at 40% setpoint patient safety

Verification that oxygen analyzer reads 36–44% after setting O2 to 40%, alarm is cleared, and no alarms remain after 8 breath cycles, with tidal volume in range.

Ranked causes

  1. 1. O2 delivery or alarm reset malfunction (unknown)
First check

Verify no alarms after 8 breath cycles at 40% O2

Test point
Vision alarm display
Expected
No alarms

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Oxygen Delivery at 60% patient safety

Verify oxygen analyzer reading is between 54-66% when oxygen set to 60%

Ranked causes

  1. 1. IPAP pressure drift affecting tidal volume (common)
First check

Set O2 to 60%, measure oxygen analyzer after stabilization

Test point
Oxygen Analyzer
Expected
54% to 66% (inclusive), 54 to 66%
Tools
Oxygen Analyzer

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

  • Calibration: Oxygen delivery at 60% setpoint
  • Calibration: Oxygen Delivery at 80%
  • Calibration: Oxygen delivery at 80% setpoint
  • Calibration: Oxygen Flow Module zero voltage
  • Calibration: Oxygen Module Alarm at No Flow
  • Calibration: PAV/T mode activation and display verification
  • Calibration: Run-In Cycle Procedure
  • Calibration: Tidal Volume
  • Check Ventilator icon illuminated with audible alarm
  • Circulation fan not operational
  • EPROM upgrade or PAV/T mode installation
  • Exhalation Port Test: Proximal pressure line disconnected result
  • ILFR valve voltage reference out of range at startup
  • Loss of AC power detection and response
  • Main Power indicator blinks sporadically
  • O2 valve voltage reference out of range at startup
  • Oxygen baffle installation
  • PRV valve voltage reference out of range
  • Touch pad adhesive failure during removal
  • Touch pad requires replacement

20 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

CodeMeaningTriggerSeverity
100RTC failure on the MCReal Time Clock chip malfunction detected during power-up self-testcritical
101MC NVRAM CRC errorChecksum of stored configuration data does not match calculated valuecritical
102Backup battery failure on MCBattery voltage low or not present; backup power lostwarning
103Vref failure on MCReference voltage not stable or out of tolerancecritical
11D1Keypad error during startupKey pressed during start-up tests or held down too long (>10 seconds)warning
11D7Invalid start-up test dataInvalid test case data in startup self-test sequenceerror
11D8Invalid BIST test dataInvalid Built-In Self Test case data detected during startuperror
1201ADC timeout (Analog-to-Digital converter)Internal ADC conversion incomplete after 173 usec delay during read of ILFR/PRV/O2/ANA/Vreferror
1202Blower speed test failInvalid data in blower test status signal during operational testerror
1203Error controlling operational testsInvalid data in test case primary or secondary control signalserror
1204MUX voltage errorInvalid data in MUX channel parameter or out-of-range readingerror
1205Other voltage errorInvalid data in ADC channel parameter or unexpected readingerror
1206IADC failed (internal ADC)Internal ADC did not complete conversion sequence before background sensors readerror
1207MC did not communicate within startup timeMC did not request status from PC within 30 seconds of PC power-upcritical
120812-volt voltage reference test failed (operational)12V signal from MUX measured < 11V or > 13V during runtime testerror
120ABulk supply voltage reference test failed (operational)Bulk voltage measured < 20V or > 38.88V during operational testerror
120B-12-volt voltage reference test failed (operational)-12V signal measured < -13V or > -11V during operational testerror
120C-5-volt voltage reference test failed (operational)-5V signal measured < -5.425V or > -4.547V during operational testerror
120DReference voltage test failed (operational)Voltage reference measured < 3.749V or > 4.445V during operational testerror
120EQSM failed (Queued Serial Module)QSM communication or initialization test failederror
120FError in rise rate processingRise rate information from MC-to-PC message value outside range 0-4warning
1210Blower voltage bad in safe stateBlower drive voltage measured > 15mV when unit in safe state (should be 0V)error
1211PRV voltage bad in safe statePRV (pressure relief valve) drive voltage > 15mV during safe stateerror
1212ILFR voltage bad in safe stateILFR (inspiratory flow rate?) drive voltage > 15mV during safe stateerror
1213O2 valve voltage bad in safe stateOxygen valve drive voltage > 15mV during safe stateerror
1214Failure controlling startup testsInvalid data in startup test case parametererror
121512-volt voltage reference test failed (startup)12V supply measured < 10.12V or > 14.04V during power-up self-testwarning
1216ANA ground voltage reference test failed (startup)ANA ground signal measured < 0mV or > 500mV during power-up testwarning
1217Bulk supply voltage reference test failed (startup)Bulk voltage measured < 18.4V or > 38.88V during power-on self-testwarning
1218–12V voltage reference test failed–12V signal from MUX is outside acceptable range (–14.04 to –10.12 V)critical
1219–5V voltage reference test failed–5V signal from MUX is outside acceptable range (–5.833 to –4.467 V)critical
121AReference voltage test failedVoltage reference signal from MUX outside range (3.749 to 4.445 V)critical
121BBlower voltage reference bad during startupBlower drive voltage exceeds 100 mVcritical
121CILFR voltage reference bad during startupILFR drive voltage from internal ADC exceeds 100 mVcritical
121DO2 valve voltage reference bad during startupOxygen module drive voltage from internal ADC exceeds 100 mVcritical
121EPRV voltage reference bad during operationPRV drive voltage from internal ADC exceeds 100 mVerror
121FBlower voltage reference bad on second try after startupBlower drive voltage exceeds 40 mV on second try immediately after first trywarning
1220ILFR voltage reference bad on second try after startupILFR drive voltage exceeds 40 mV on second try immediately after first trywarning
1221O2 valve voltage reference bad on second try after startupO2 drive voltage exceeds 40 mV on second try immediately after first trywarning
1222PRV voltage reference bad on second try after startupPRV drive voltage exceeds 40 mV on second try immediately after first trywarning
1225Internal ADC calibration divide by zero errorAnalog reference voltage equals analog ground during ADC calibrationcritical
1226Bad O2 temperature sensorO2 module temperature outside range (40–160°F) for 2500 counts or conversion not completeerror
1227Blower out of calibration or stuckBlower speed drifts ±750 RPM from desired setting for 12 secondserror
1228Bad pressure setpoint calculatedLow-pass filter of pressure setpoint in rise rate calculation out of rangeerror
1229Patient pressure sensor drift errorLow-pass filter of pressure change average exceeds 10 cm H2O when flow < 5 LPMerror
122ACorrupted resistance tableInvalid data detected in resistance table during startupcritical
122BInvalid mode selectedSelected mode not supported in software during startupcritical
122CBlower failureBlower overcurrent, undervoltage, or shutdown detectedcritical
122DBad backup unit outlet pressure sensorData cannot be read from backup unit outlet pressure sensorcritical
122EUnit outlet pressure difference too largeUnit outlet and backup unit outlet sensor readings differ excessivelyerror
122FStuck backup unit outlet pressure sensorBad backup unit outlet pressure sensor or ADC readingerror
1230Voltage failureVoltage reference test failed during operationcritical
1300Bad AFM calibration data CRCAFM calibration data all zeroes or CRC check failscritical
1301Bad O2 module calibration data CRCOM calibration all zeroes or CRC check failscritical
1302Bad PC calibration data CRCPC calibration data all zeroes or CRC check failscritical
1304QSPI timeout during EEPROM readQSPI does not finish within 100 microseconds after EEPROM selection for readcritical
1305No AFM detectedAFM detection signal supplied by hardware exceeds 300 mV (cutoff for AFM presence)critical
1308Bad pressure setpoint message from MCMaster controller commands pressure greater than 40 cm H2O in messageerror
1309Bad rise rate message from MCRise rate setpoint in MC message exceeds 4error
130ABad IPAP setpoint message from MCIPAP setpoint in MC message exceeds 40 cm H2O (non-PAV) or 50 cm H2O (PAV)error
130BBad O2 concentration setpoint message from MCO2 concentration in MC message < 21% or > 100%error
130CInvalid MC message structureByte count in message does not match expected byte counterror
1312AFM detect conversion timeoutRead of ADC not completed in time for AFM detection readcritical
1313OM detect conversion timeoutRead of ADC not completed in time for OM detection readcritical
1316Stuck absolute atmospheric pressure sensorAtmospheric pressure reading < 20 in. Hg or > 40 in. Hg for 2.5 secondserror
1317Stuck unit outlet pressure sensorPressure reading < –5 cm H2O or > 70 cm H2O for 2.5 secondserror
1318Stuck patient pressure sensorPressure reading < –5 cm H2O or > 50 cm H2O for 2.5 secondserror
1319Stuck total flow sensorFlow reading < –200 LPM or > 300 LPM for 2.5 secondserror
131AStuck O2 flow sensorO2 flow reading > 120 LPM for 2.5 secondserror
131BBad air temperature sensorAir temperature outside range (40–160°F) for 2500 counts or conversion incompleteerror
131CATM detected bad unit outlet pressure sensor(High ATM − Low ATM) × 100 ≥ 5 × High ATMerror
131DBad PC calibration data 2 CRCPC calibration data 2 CRC fails after filling with default or calculated valuescritical
131EBad PC calibration data 3 CRCPC calibration data 3 CRC fails after filling with default valuescritical
131FError in drift test caseInvalid data detected in drift test case during calibrationerror
1320Bad AFM drift calibration data CRCAFM calibration data 1 CRC fails after filling with default or calculated valueserror
1321Bad PC calibration data 4 CRCPC calibration data 4 CRC fails after filling with default or calculated valuescritical
1322Sensor drift failureUnit outlet or pressure sensor out of range (Tolerance ± 2 cm H2O around nominal)error
1323Bad calibration data 6 CRCDrift calibration data could not be updatedcritical
1324Bad OM drift calibration data CRCOM calibration data 1 CRC fails after filling with default or calculated valueserror
1325Total flow sensor driftTotal flow sensor drifted beyond acceptable tolerancewarning
1326Oxygen flow sensor driftOxygen flow sensor drifted beyond acceptable tolerancewarning
200DC display voltage errorDisplay supply voltage outside acceptable rangeerror
201DC audible alarm current errorAlarm speaker current draw abnormal; open circuit or short detectedwarning
202DC Check Vent indicator current errorCheck Vent LED current not detected or excessivewarning
203DC Vent Inop indicator current errorVent Inop LED current abnormal or not presentwarning
204DC backlight voltage errorBacklight supply voltage out of range or unstableerror
205DC alarm battery lowBattery voltage below operational thresholdwarning
206Keypad errorKey held down continuously for 30+ seconds; no release detectedcritical
207Illegal operational test requestedRequested test does not exist in softwarewarning
209+12V out of rangeADC voltage test on +12V rail failscritical
20A–12V out of rangeADC voltage test on –12V rail failscritical
20B+24V out of rangeADC voltage test on +24V supply failscritical
20CReference voltage out of rangeADC voltage test on reference voltage failscritical
20DADC could not return +12V valueADC conversion of +12V reference fails during testcritical
20EADC could not return –12V valueADC conversion of –12V reference fails during testcritical
20FADC could not return +24V valueADC conversion of +24V reference fails during testcritical
210ADC could not return reference voltage valueADC conversion of reference voltage fails during testcritical
211Power fail without AC failLoss of bulk supply without loss of AC input, caused by PS1 tripcritical
300Circulation fan not operationalFan motor not running or speed below minimum thresholderror
301Invalid byte count in DCS messageByte count from DCS not within acceptable range or equals zeroerror
303Blower speed exceeds 16500 RPMBlower speed feedback exceeds safe maximum during operationcritical
304Divide by zero in sum total breaths calculationSum of breath counts yields zero in divide operationerror
305Divide by zero in baseline error calculationClock cycle times per breath equals zeroerror
306OM detection error (oxygen module disconnected)Oxygen module cable disconnected during operation after successful initializationcritical
306Divide by zero in BPM/Min calculationSum total time equals zero in BPM calculationerror
307Divide by zero in Ti/Ttot calculationClock cycles time per breath equals zeroerror
30AMC scan cannot be performedResponse task does not complete processing before 10 msec interrupt occurs againerror
30BInvalid command for CPAP modeMC receives CPAP-incompatible command from DC intended for S/T or PAV/T modeserror
30CInvalid command for S/T modeMC receives S/T-incompatible command from DC intended for CPAP or PAV/T modeserror
30DInvalid command for PAV/T modeMC receives PAV/T-incompatible command from DC intended for CPAP or S/T modeserror
30ENo dispatch function for commandCommand ID from DC not recognized by MCerror
310Invalid mode updateMode update message contains invalid dataerror
311Illegal alarm module detectedHardware returns module type other than built-in Module Bwarning
312MC scan overruns 3 times in 1 hourResponse task overrun occurs 3 times within a 1-hour perioderror
313PAV/T security failurePAV/T software implementation not accessible or corruptedcritical
601Spurious interruptMCU received unexpected interrupt signal; stack or vector corruptederror
602Unassigned interruptInterrupt occurred for which no handler is definederror
603Bus interruptIllegal bus cycle or address error detectederror
604Illegal instruction executedCPU fetched and attempted to execute invalid opcodecritical
605Breakpoint errorSoftware breakpoint trap executed but not expected by debuggerwarning
606Divide by zero errorCPU attempted integer division by zero; trap generatederror
607Uninitialized interruptInterrupt occurred but handler not initialized or nullerror
608Software interrupt executedSoftware deliberately triggered interrupt; handler not found or error stateerror
609Unused interrupt executedInterrupt vector reserved or unused triggered an eventwarning
60AROM CRC error (EPROM corrupted)Calculated checksum of ROM does not match stored CRCcritical
60CBad MC stateInvalid value detected on MC state signal lineerror
60EWatchdog timer failureWatchdog circuitry malfunction; software continues after long watchdog delaycritical
614Walking RAM test error (RAM hardware fault)Pattern written to RAM not read back correctly from one or more locationscritical
616Watchdog reset after watchdog alarm PAL testPower-on reset occurred after watchdog test completed successfullyerror
617SCI failed (serial communication interface)SCI register not ready for character output after delay loop iterations completeerror
700CRC error on third send to DC-MCCalculated CRC does not match transmitted CRC on third attempt to send to DCerror
701NAK received on third send to DC-MCNegative acknowledgment message received on third attempt to send data to DCerror
702Tack timeout on third send to DC-MCNo acknowledgment received within 750 microseconds on third send attempterror
703Trply timeout on third send to DC-MCSlave did not begin responding within 1 millisecond of last byte from MCerror
705Packet does not fit in message bufferMessage buffer overflow; packet size exceeds available space in "Move Packet To Message"error
706Invalid timer valueTimer not initialized before call or invalid data in timer parameterwarning
707Invalid delay valueTimer delay exceeds one minute limit or timer not initializedwarning
708Invalid delay (microsecond)Microsecond delay requested exceeds 85 usec or timer not initializedwarning
709GPT not initializedCall to initiate timers made but GPT (general purpose timer) not initializederror
70AInvalid usec ticksTimer microsecond parameter too large or timer not initializedwarning
70BInvalid priority levelPCsed priority level value contains invalid datawarning
70CCRC error on third send to PCCalculated CRC does not match transmitted CRC when sending to PC on third attempterror
70DNAK received on third send to PCNegative acknowledgment received when sending to PC on third attempterror
70ETack timeout on third send to PCNo acknowledgment within 750 usec when sending to PC on third attempterror
70FTrply timeout on third send to PCPC did not start responding within 1 msec of last byte sent from MCerror
AC Power FailurePower to the device is lost while runningAC power lost while power switch in Start positioncritical
ApneaNo spontaneous triggered breath detected within set apnea intervalApnea monitor detects absence of spontaneous trigger within selected time intervalwarning
B00Bad ICB message from MCInvalid status in self-test, byte count > 125, or unrecognized command ID in ICB messagecritical
B01Bad download sequence from MCDC receives download message when not expecting itcritical
B02Bad modeInvalid data in test mode signals or mode-specific messages received in wrong modeerror
B03Error decoding hard key tableICB message corresponding to selected hard key not validerror
B04Bad screen stateSoft key selection received for mode when impossible (illegal keystroke)error
B09Simultaneous failure of audible alarm and system error LEDSimultaneous failure detected by hardware as indicated in statuscritical
B0AMC did not start communication within start-up timeMC did not send status request within 30 seconds of DCS startupcritical
B0BBad font typeInvalid data on screen font type signal during display initializationwarning
B0CBad video memory addressCalculated screen pixel address exceeds screen bounds (off screen)error
B0DDC queue overflowNo room in display queue for incoming MC message (background not running often enough)warning
B0EBad graph sizeX or Y length of graph <= 0 (invalid memory data)error
B0FNo graph structure availableAttempt to initialize a fourth graph when only 3 are supportedwarning
B10Spurious keypad interruptsMore than 10 keypad interrupts in a row with no key depressedwarning
Check Vent Error 301Ventilator operation error that may occur after PC/MC board upgradeWhen upgraded unit is first turned on after installing repair kits 1004713 or 1000356warning
Check VentilatorSystem error has occurred but ventilator continues to operateSystem error detected during operationwarning
DisconnectMask has been removed or excessive leak detectedMask removed or becomes dislodged causing excessive leakwarning
Hi PHigh pressure alarmProximal airway pressure exceeds high pressure setting for more than 0.5 secondswarning
Hi RateHigh total breathing rate alarmTotal breathing rate (machine + spontaneous) exceeds Hi Rate alarm settingwarning
LoMinVentLow minute ventilation alarmMinute ventilation falls 50% or 5 LPM below limit for one minute periodwarning
Lo PLow pressure alarmProximal airway pressure remains below low pressure setting for duration set by Low Pressure Delay controlwarning
Lo RateLow total breathing rate alarmTotal breathing rate (machine + spontaneous) below Lo Rate alarm settingwarning
O2 FlowOxygen supply lost or insufficientOxygen supply pressure or flow is lost during operationwarning
P RegulationLoss of pressure regulation alarmMeasured proximal pressure differs more than ±5 cm H2O from set pressure for greater than 5 secondswarning
ProxLine DiscProximal pressure line disconnectProximal pressure measures less than 1.0 cm H2O for greater than 1.0 secondwarning
System FailureSystem level failure that impairs performanceAC power failure, temperature overload fuse activation, or no bulk supply voltagecritical

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.