Philips 50: troubleshooting and error codes
The ServiceForge knowledge base holds 106 documented symptoms for the Philips 50, with 153 ranked causes, 102 diagnostic checks with test points and expected values, and 119 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
No maternal measurements printed on trace
Maternal parameters do not appear on printed trace when using Philips CMS or 26/24 Series interface
Ranked causes
- 1. Parameters switched off (common)
- 2. Incorrect interface cable (occasional)
- 3. Incorrect Philips CMS software revision (occasional)
- 4. Other RS232 external devices blocking communication (occasional)
- 5. Incorrect RS232 port configuration (occasional)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
No maternal measurements printed on trace from Philips CMS interface
Philips Component Monitoring System interface produces no maternal parameter output
Ranked causes
- 1. Parameters switched off in monitor (common)
- 2. Incorrect interface cable (occasional)
- 3. Incorrect Philips CMS software revision (occasional)
- 4. Other RS232 devices blocking communication (occasional)
- 5. Incorrect RS232 port configuration (occasional)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
PCMCIA modem not detected or defective
ERR70 error message displayed with three beeps indicating modem hardware issue, incorrect installation, incompatibility, or interface board failure.
Ranked causes
- 1. Modem is defective (occasional)
- 2. Modem installed incorrectly (occasional)
- 3. Incompatible or unapproved modem (occasional)
- 4. Interface board is faulty (rare)
Verify modem physical installation
- Test point
- PCMCIA card slot
- Expected
- Modem fully seated per manufacturer instructions
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Invalid telemetry mode
Signal indicators flashing or error displayed; telemetry system not operating correctly
Ranked causes
- 1. Telemetry receiver cable issue (common)
- 2. Incompatible or incorrect transducer (common)
- 3. Transducers connected to front panel (occasional)
Inspect telemetry receiver cable
- Test point
- Receiver cable connection
- Expected
- Cable intact, connectors secure
- Tools
- Visual inspection
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
PCMCIA modem not responding
Error 70 displayed for 10 seconds with three audible tones when modem is either incorrectly installed, faulty or not approved model
Ranked causes
- 1. Modem incorrectly installed (common)
- 2. Modem faulty (occasional)
- 3. Modem not approved model (occasional)
Receiver Assembly output level low high voltage
Spectrum Analyzer measurement at 450 MHz shows level below -32 dBm when measuring Preamplifier output via AC Coupler
Ranked causes
- 1. Preamplifier Board defective (common)
- 2. Coax cable defective (occasional)
- 3. Receiver Processor Board (503) defective (occasional)
Measure Preamplifier output level at 450 MHz
- Test point
- Preamplifier output via AC Coupler to Spectrum Analyzer input
- Expected
- > -32 dBm, >
- Tools
- Spectrum Analyzer, AC Coupler
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Receiver green LED not flickering high voltage
Green LED on Receiver Assembly does not flicker after power-on; +5V, -12V, +12V voltages present
Ranked causes
- 1. Receiver Assembly defective (common)
- 2. Flat cable defective (occasional)
- 3. Receiver Processor Board defective (occasional)
Verify green LED flickers after power-on
- Test point
- Receiver Assembly green LED
- Expected
- LED flickering
3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Recorder thermal array print degradation
Thermal print quality poor, faint traces, missing dots, or uneven density on paper
Ranked causes
- 1. Thermal line printer head contamination or wear (common)
- 2. Incorrect print density setting (occasional)
- 3. Worn thermal printing paper (occasional)
Inspect thermal line printer head visually
- Test point
- Printer head surface
- Expected
- Clean, no discoloration or residue
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Transmitter VCXO test signal incorrect high voltage
RF output signal does not match expected voltage or FSK modulation characteristics when measured with spectrum analyzer
Ranked causes
- 1. Transmitter Board defective (common)
- 2. Transmitter VCXO defective (occasional)
- 3. Transmitter Processor Board 501 defective (occasional)
Measure DC voltage at test point 1
- Test point
- 1
- Expected
- +2.5V DC
4 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Ultrasound transducer does not detect fetal heart patient safety
No fetal heart rate signal detected; Doppler beam not functioning or signal quality degraded
Ranked causes
- 1. Transducer immersed in water while connected to monitor (occasional)
- 2. Incompatible or non-approved ultrasound gel used (occasional)
- 3. Transducer crystals damaged or transducer failure (rare)
Verify transducer is disconnected from monitor
- Test point
- Transducer connector
- Expected
- Physically disconnected
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit does not power on or reset occurs high voltage
Monitor fails to start or continuously resets; no regulated voltages or insufficient voltage output
Ranked causes
- 1. +5V regulator failure or output below 4.6V (common)
- 2. +24V regulator failure or output below 14.8V (common)
- 3. +2.5V reference voltage generator failure (occasional)
Measure +5V regulated output
- Test point
- Power supply board +5V rail
- Expected
- +5V, +/-0.5V
- Tools
- Digital multimeter
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Upgrade failed tone heard
Series of short beeps lasting 2 seconds emitted from upgrade key
Ranked causes
- 1. Battery in upgrade key is low (common)
- 2. Maximum number of upgrades already performed on key (occasional)
- 3. Communication or connection error (unknown)
Verify upgrade key battery status
- Test point
- upgrade key
- Expected
- Battery is not depleted
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
All receiver LEDs stay on when powered
All lights remain illuminated continuously after receiver power-on, indicating possible receiver, interface cable, or fetal monitor defect.
Ranked causes
- 1. Fetal monitor switched off (common)
- 2. Defect in receiver, interface cable or fetal monitor (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
All receiver lights stay on when powered on
All lights on the receiver illuminate when the receiver is switched on
Ranked causes
- 1. Fetal monitor is switched off (common)
- 2. Defect in receiver, interface cable or fetal monitor (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: FSpO2 monitor power cycling procedure
Establish correct power-on and power-off sequence for dual-switch Nellcor FSpO2 monitor to ensure proper startup and normal data display
Ranked causes
- 1. Verify correct power switch sequencing (common)
- 2. Execute correct power-on sequence (common)
Power off in sequence: front to standby, rear to off
- Test point
- Front and rear power switches
- Expected
- Both switches in off/standby position; monitor powered down
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
INOP transmission lamp remains lit after patient moves short distance from receiver
The INOP transmission lamp continues to light even after the patient has moved a short distance away from the receiver
Ranked causes
- 1. Local antenna not connected correctly (common)
- 2. Remote antenna cable not connected correctly to receiver (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
No maternal SpO2 and no MHR measurements printed
Nellcor N-200 monitor produces no SpO2 or MHR output on trace
Ranked causes
- 1. Nellcor monitor powered by internal battery (common)
- 2. Wrong DIP switch configuration of N-200 monitor (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
No maternal SpO2 and no MHR measurements printed on trace
SpO2 and MHR values do not appear on printed trace from Nellcor N-200 monitor
Ranked causes
- 1. Nellcor monitor powered by internal battery (common)
- 2. Wrong DIP switch configuration of N-200 monitor (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
No maternal temperature printed on trace
Temperature measurement not appearing on trace output from Philips CMS interface
Ranked causes
- 1. TEMP1 not labeled as T1 (common)
- 2. Temperature sensor not connected to TEMP1 module (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Receiver Power On Light does not light
Power On Light remains off when receiver is switched on.
Ranked causes
- 1. Power cable not plugged in (common)
- 2. Fuses need replacing (common)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Receiver Power On Light does not light when receiver is switched on
The Power On light on the receiver fails to illuminate when the receiver is switched on
Ranked causes
- 1. Power cable not plugged into the power supply (common)
- 2. Fuses need replacing (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Receiver VCXO output signal incorrect high voltage
VCXO output frequency or level outside specification when measured at transistor amplifier using Spectrum Analyzer
Ranked causes
- 1. Receiver VCXO defective (common)
- 2. Receiver Assembly defective (occasional)
Set Spectrum Analyzer START frequency
- Test point
- Spectrum Analyzer control
- Expected
- 400 MHz
6 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
SpO2 warning 'SpO2 low signal' message patient safety
SpO2 signal weak; measurement less accurate than normal
Ranked causes
- 1. Transducer positioning or contact issue (common)
- 2. Wrong transducer type selected (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Telemetry Indicator Lamp does not light
Telemetry Indicator Lamp on fetal monitor does not illuminate when monitor and receiver are both switched on.
Ranked causes
- 1. Incorrect interface connection (common)
- 2. Faulty interface cable (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Telemetry Indicator Lamp does not light when monitor and receiver are switched on
The Telemetry Indicator Lamp on the fetal monitor does not illuminate when both monitor and receiver are powered on
Ranked causes
- 1. Incorrect interface connection between monitor and receiver (common)
- 2. Faulty interface cable (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Transmission INOP lamp lit after patient movement
INOP transmission lamp illuminates after patient moves a short distance away from receiver.
Ranked causes
- 1. Local antenna not connected correctly (common)
- 2. Remote antenna cable not connected correctly (common)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Transmission INOP light on receiver remains lit when transmitter is switched on
The Transmission INOP light continues to illuminate even when the transmitter is powered on
Ranked causes
- 1. Receiver and transmitter do not have the same channel or serial number (common)
- 2. Batteries in the transmitter are exhausted (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Transmission INOP light stays lit
Transmission INOP light remains illuminated after transmitter is switched on.
Ranked causes
- 1. Receiver and transmitter channel or serial number mismatch (common)
- 2. Transmitter batteries exhausted (common)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Upgrade key does not emit start tone
No 'start upgrade' tone heard when upgrade key is connected to monitor
Ranked causes
- 1. Battery in upgrade key is low (common)
- 2. Maximum number of upgrades already performed on key (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Upgrade key produces no tone or 'upgrade failed' tone
When upgrade key is plugged into service socket, technician hears either no sound or a series of short beeps lasting two seconds instead of the expected 'start upgrade' tone (two short beeps)
Ranked causes
- 1. Features already installed on monitor (common)
- 2. Low battery in upgrade key (common)
Verify feature label presence on monitor front panel
- Test point
- Front of monitor
- Expected
- Feature label present indicates upgrade already installed; no label indicates upgrade needed
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
-12V output incorrect or missing high voltage
-12V rail fails to reach specified level or output is absent
Ranked causes
- 1. +5V regulator fault preventing -12V regulator operation (occasional)
Verify +5V is at nominal 5.0V
- Test point
- Power supply board +5V rail
- Expected
- 5.0V, +/-0.5V
- Tools
- Digital multimeter
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Monitor cleaning and maintenance caution
Procedures for keeping the Series 50 XM/XMO monitor clean and maintaining proper operation
Ranked causes
- 1. Dust, dirt, or improper cleaning causing equipment degradation (common)
Inspect monitor exterior for dust and dirt accumulation
- Test point
- All external surfaces
- Expected
- Clean, free of dust and dirt
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: NIBP accuracy
Monitor displayed pressure differs from reference manometer value after NIBP repair or annually
Ranked causes
- 1. NIBP module requires calibration after repair or annual service (common)
Enter calibration mode
- Test point
- Monitor calibration menu
- Expected
- Calibration mode entered
3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: NIBP leakage
NIBP system pressure drops excessively during 60-second hold test
Ranked causes
- 1. NIBP module leakage exceeds acceptable limit (occasional)
Enter calibration mode
- Test point
- Monitor calibration menu
- Expected
- Calibration mode entered
3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: NIBP leakage test caution
NIBP system pressure hold verification; pressure drops excessively during 60-second hold period indicating air leak
Ranked causes
- 1. Air leak in NIBP circuit or tubing (occasional)
Measure NIBP system pressure retention over 60 seconds
- Test point
- Gauge pressure measurement
- Expected
- Pressure drop less than 6 mmHg in 60 seconds, < 6 mmHg drop per 60 seconds
- Tools
- Test gauge, pressure transducer
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: NIBP linearity
Monitor pressure reading accuracy at mid-range (150 mmHg) differs from reference manometer
Ranked causes
- 1. NIBP module linearity drift requires calibration (occasional)
Enter calibration mode
- Test point
- Monitor calibration menu
- Expected
- Calibration mode entered
3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: NIBP performance assurance patient safety
Verification that non-invasive blood pressure measurement functions correctly
Ranked causes
- 1. Routine NIBP performance verification required (common)
Schedule NIBP performance assurance testing
- Test point
- Equipment schedule
- Expected
- Once a year
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Performance assurance
Verification that the Series 50 XM/XMO monitor functions correctly per specification
Ranked causes
- 1. Routine calibration and performance verification required (common)
Schedule performance assurance testing
- Test point
- Equipment schedule
- Expected
- Once a year (or as specified by local laws) and after repair where power supply is removed/replaced
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Preventive maintenance caution
Regular maintenance to ensure continued proper operation of the Series 50 XM/XMO monitor
Ranked causes
- 1. Routine preventive maintenance required (common)
Schedule preventive maintenance
- Test point
- Equipment schedule
- Expected
- Once a year or after repair
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Safety testing patient safety
Verification that the Series 50 XM/XMO monitor meets safety standards
Ranked causes
- 1. Routine safety verification required (common)
Schedule safety testing
- Test point
- Equipment schedule
- Expected
- Once a year
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cleaning the monitor caution
Maintain external surfaces free of dust and dirt to ensure proper functioning
Ranked causes
- 1. Dust and dirt accumulation on monitor surfaces (common)
Visually inspect monitor external surfaces
- Test point
- All external surfaces including display
- Expected
- Clean, free of dust and dirt, no stains or damage
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Data transmission failure with ERR77 patient safety
Error message ERR77 displayed with triple beep tone when fetal trace transmission fails after three retry attempts. Transmission stops and no further retries occur.
Ranked causes
- 1. Communication link failure or line noise (unknown)
Verify fetal trace data stored in memory
- Test point
- Memory display after ERR77 acknowledgement
- Expected
- Two or three decimal dots permanently displayed (Series 50 A Dual shows three)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error 'Err bAt1' displayed on trace caution
Battery low or empty of charge warning on LCD display
Ranked causes
- 1. Battery depleted or low charge (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error 'Err PAP 30-240' displayed on trace
Incorrect paper type loaded; monitor expecting 50-210 scale
Ranked causes
- 1. Paper with 30-240 scale loaded instead of 50-210 scale (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error 'Err PAP 50-210' displayed on trace
Incorrect paper type loaded; monitor expecting 30-240 scale
Ranked causes
- 1. Paper with 50-210 scale loaded instead of 30-240 scale (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error 'Err xxx' displayed (500-600 range) caution
Technical failure detected by monitor self-test (xxx between 500-600)
Ranked causes
- 1. Hardware or firmware fault detected by self-test diagnostics (rare)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error 'Error 601' displayed on trace
Paper speed incorrect
Ranked causes
- 1. Incorrect paper type or paper speed mechanism fault (occasional)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error 'Error 602' displayed on trace
Incorrect paper type loaded
Ranked causes
- 1. Paper scale does not match monitor format setting (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error 500 General Failure high voltage
Unidentified bus error condition; power on cover removed warning
Ranked causes
- 1. Unknown cause (bus error) (unknown)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error 502 Power Supply Failure high voltage
Power supply board failure detected; electrical hazard present
Ranked causes
- 1. Power supply board malfunction (common)
Check 24V AC output
- Test point
- Column A pins 32, 31
- Expected
- 27 to 36V rms, 27-36V rms
- Tools
- DVM
5 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Err 1 displayed for Cardio 1 patient safety
Err 1 LED on Cardio 1 channel indicates wrong transducer connected
Ranked causes
- 1. Wrong transducer connected to Cardio 1 socket (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Err 1 displayed for Cardio 2 patient safety
Err 1 LED on Cardio 2 channel indicates wrong transducer connected
Ranked causes
- 1. Wrong transducer connected to Cardio 2 socket (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Err 101 displayed for Cardio 1 patient safety
Err 101 LED indicates FSpO2 patient module defective
Ranked causes
- 1. FSpO2 patient module hardware failure (rare)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Err 102 displayed for Cardio 1 patient safety
Err 102 LED indicates no communication between FSpO2 module and monitor
Ranked causes
- 1. FSpO2 patient module not communicating with monitor (occasional)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Err 103 displayed for Cardio 1 patient safety
Err 103 indicates FSpO2 sensor defective
Ranked causes
- 1. FSpO2 sensor failure or degradation (occasional)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Err 14 displayed for Cardio 2 patient safety
Err 14 LED indicates two FHR transducers used with single FHR option only
Ranked causes
- 1. Two FHR transducers connected when only single FHR option is installed (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Err 15 displayed for Cardio 1 or Cardio 2 patient safety
Err 15 LED indicates two FHR transducers used with single FHR option only
Ranked causes
- 1. Two FHR transducers connected when only single FHR option is installed (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Err 16 displayed for Cardio 1, Toco or Cardio 2 patient safety
Err 16 LED indicates wrong pairing of telemetry and transducers
Ranked causes
- 1. Telemetry mode active with incompatible transducer configuration (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Err 18 displayed
Err 18 indicates wrong paper type loaded in printer
Ranked causes
- 1. HP 8040 paper loaded instead of correct paper for this monitor (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Err 19 displayed caution
Err 19 indicates battery low or empty
Ranked causes
- 1. Battery depleted or low charge (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
More symptoms
- Error Err 2 displayed for Toco
- Error Err 4 displayed for Cardio 2
- Error Err 6 displayed for Cardio 1 or Cardio 2
- Error Err 8 displayed for Cardio 1 or Cardio 2
- Error Err 9 displayed for Cardio 1 or Cardio 2
- Error message displayed after power-on self-test
- Fatal error during startup
- Front End Board errors 501/511/512/516/517
- FSpO2 monitor displays data erratically or not at all
- FSpO2 setting incorrect
- Incorrect SpO2 or Temperature measurements
- Incorrect voltage setting on rear panel
- Mat.HR 0 and Mat.SpO2 0% values printed on trace
- Message 'nop' displayed for Cardio 1 or Cardio 2
- NBP warning 'artifacts' message
- NBP warning 'cuff tubing' message
- NBP warning 'NBP error' message
- NBP warning 'overpressure' message
- NIBP overpressure safety mechanism test
- No FSpO2 annotation after Rec On in Toco grid
- No MHR measurement printed on trace
- Non-fatal error displayed
- Not all maternal NIBP measurements printed on trace
- Over-voltage condition detected
- Parameter test signal failure
- Power Supply error 502
- Quick test display failure
- Receiver self-test indicator lights
- Recorder display test failure
- Recorder paper advance malfunction
- Recorder test pattern defect
- Replace fuse
- Replace fuses
- Replace maternal display panel assembly
- SpO2 display shows '---%' with no audible alert
- SpO2 warning 'SpO2 artifacts' message
- SpO2 warning 'SpO2 light interference' message
- SpO2 warning 'SpO2 no pulse' message (NOP display)
- Stepper motor replacement
- System voltage incorrectly set
- Test pattern printing defect on thermal head
- Toco parameter test fails
- Transducer cannot be immersed in water during use
- Transmission INOP light illuminated
- Transmitter VCXO replacement
- Upgrade key installation and software upgrade procedure
46 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
501 | Front End Board error | error | |
502 | Power Supply error | error | |
510 | Recorder Board error | unknown | |
511 | Front End Board error | error | |
512 | Front End Board error | error | |
516 | Front End Board error | error | |
517 | Front End Board error | error | |
531 | Combined Interface Board error | Combined Interface Board malfunction | error |
532 | Modem Interface Board fault | Modem interface board malfunction or communication error | error |
533 | Dual Serial Interface Board failure | error | |
534 | Maternal SpO2 Board failure | error | |
535 | NIPB Board failure | error | |
536 | Telemetry Interface Board failure | error | |
540 | Fetal SpO2 Board failure | error | |
601 | Paper feed error | Motor fails to advance paper or paper does not stop at perforation line | error |
602 | Incorrect paper type error | Paper loaded is not Z-fold type or paper specifications do not match recorder requirements | warning |
610 | No Loudspeaker | Loudspeaker disconnected, failed, or not detected by system | warning |
611 | Loudspeaker error | Loudspeaker malfunction or disconnection | unknown |
77 | Modem transmission failure | Modem unable to transmit | error |
artifacts | Patient movement detected during NIBP | Motion artifact detected during blood pressure measurement | warning |
cuff tubing | NIBP tubing obstruction or malfunction | Cuff inflation/deflation takes too long | warning |
Err 1 | Wrong transducer type connected | Incorrect transducer plugged into Cardio 1 or Cardio 2 socket | warning |
Err 101 | FSpO2 patient module defective | FSpO2 module malfunction detected | error |
Err 102 | Communication error: FSpO2 module not connected | No response from FSpO2 module | error |
Err 103 | FSpO2 sensor defective | Sensor malfunction detected by module | error |
Err 11 | Wrong transducer in the US2/ECG socket | Incorrect transducer connected to US2/ECG port | error |
Err 14 | Two FHR transducers with single FHR option | Multiple FHR transducers connected with single option active | warning |
Err 14 | US Toco - Incorrect transducer connected | Incompatible or unsupported transducer connected to transmitter | error |
Err 15 | Two FHR transducers with single FHR option | Multiple FHR transducers connected with single option active | warning |
Err 16 | Wrong pairing of Telemetry and transducers | Telemetry receiver paired with incompatible transducers | error |
Err 16 | US Toco - Transducers connected to front panel | Transducers simultaneously connected to monitor front panel and telemetry system | error |
Err 16 | Wrong pairing of telemetry and transducers | Incompatible telemetry and transducer configuration | warning |
Err 18 | Wrong paper type loaded | HP 8040 paper used in this monitor | info |
Err 18 | Incorrect type of paper loaded | Wrong paper type inserted | warning |
Err 19 | Battery low or empty | Battery charge depleted | warning |
Err 19 | Battery low or empty | Battery voltage dropped below operating threshold | warning |
Err 2 | Wrong transducer in Toco socket | Incorrect toco transducer connected | warning |
Err 21 | Wrong Toco transducer in the Toco socket | Incorrect transducer connected to Toco port | error |
Err 4 | US/MECG Combi transducer not allowed in socket | Combi transducer in Cardio 2 socket | warning |
Err 41 | US/MECG Combi transducer not allowed | Combi transducer connected to incompatible socket | error |
Err 500 | General failure | Unspecified system failure | critical |
Err 500 | Not known (bus error) | error | |
Err 501 | Front End Board failure (Single Ultrasound model) | Front End Board malfunction | critical |
Err 502 | Power Supply Board current limits out of specification | During power supply board current limit check at startup | error |
Err 502 | Power supply board | error | |
Err 503 | CPU Board self-test failed | During power-on or periodic self-test sequence on CPU Board | error |
Err 504 | DSP-CPU | error | |
Err 505 | DSP-CoP | error | |
Err 506 | ROM Board | error | |
Err 507 | DSPII Board | error | |
Err 510 | Recorder Board failure | Recorder Board malfunction | critical |
Err 511 | Front End Board failure (Dual Ultrasound model) | Front End Board malfunction | critical |
Err 512 | Intrapartum Board failure | Intrapartum Board malfunction | critical |
Err 513 | Front End Board failure (Single Ultrasound model) | Front End Board malfunction | critical |
Err 513 | CPU Board (Smartwand) | error | |
Err 515 | Dig If Board | error | |
Err 516 | Frontend Board | error | |
Err 517 | Frontend Board | error | |
Err 525 | LED Board | error | |
Err 526 | LCD Board | error | |
Err 527 | LED Board | error | |
Err 531 | Telemetry Board | error | |
Err 531 | Combined Interface Board failure | Combined Interface Board malfunction | critical |
Err 532 | Interface board failed | Modem interface board hardware failure | error |
Err 532 | OBMS Interface Board | error | |
Err 5326 | Modem Interface board failure | Board malfunction detected | critical |
Err 533 | DSIF Board | error | |
Err 534 | Maternal SpO2 Board | error | |
Err 535 | NBP Assembly | error | |
Err 536 | Combined Telemetry/System Board | error | |
Err 540 | Fetal SpO2 Board | error | |
Err 6 | Wrong pairing of transducers | Incompatible transducers connected simultaneously | warning |
Err 601 | Recorder Paper Feed | warning | |
Err 601 | Paper feed failure | Paper feed mechanism malfunction | error |
Err 602 | Incorrect paper type loaded | Paper with wrong scale or incorrect setting | warning |
Err 602 | Incorrect Type of Paper | warning | |
Err 610 | Speaker system failure | No loudspeaker or blown fuse | error |
Err 611 | Wrong loudspeaker impedance | Incorrect speaker impedance | error |
Err 70 | PCMCIA card modem not responding | Modem interface module option failure | error |
ERR70 | PCMCIA modem error - modem defective, incorrectly installed, incompatible, or interface board faulty | Modem initialization or detection fails during system startup or barcode Transmit Data operation | error |
Err 706 | Modem not responding | No communication from modem module | error |
ERR77 | Data transmission failure - fetal trace transmission unsuccessful after three retry attempts | Barcode Transmit Data scanned when transmission fails; occurs after automatic retries exhausted | warning |
Err 77 | Error during data transmission | Data transmission failure, probably due to external sources | error |
Err 77 | Telephone transmission failed | Fetal trace transmission attempt fails | error |
Err 776 | Telephone transmission failure | Failed to transmit data via modem | warning |
Err 8 | Dual Ultrasound Twins option not fitted | Two US transducers connected without option installed | warning |
Err 800 | Software error: checksum wrong or download incomplete | Corrupted or incomplete software | critical |
Err 820 | Upgrade Key for different monitor type | Upgrade key not compatible with this monitor | error |
Err 888 | No software upgrade done | Transducers or telemetry still connected during upgrade | warning |
Err 9 | Invalid Telemetry mode | Telemetry system communication error | error |
Err 9 | Invalid telemetry mode | Telemetry receiver not properly connected or configured | error |
Err 9 | US Toco - Invalid telemetry mode | Telemetry system detects invalid mode during ultrasound or toco monitoring | error |
Err bAt1 | Battery low or empty | Battery voltage dropped below operating threshold | warning |
Err bAt / Err 19 | Battery low or empty | Battery voltage drops below operating threshold on power-up | warning |
Error 533 | Dual Serial Interface Board error | Dual Serial Interface Board malfunction | error |
Error 534 | Maternal SpO2 Board error | Maternal SpO2 Board malfunction | error |
Error 535 | NIBP Board error | NIBP Board malfunction | error |
Error 536 | Telemetry Interface Board error | Telemetry Interface Board malfunction | error |
Error 540 | Fetal SpO2 Board error | Fetal SpO2 Board malfunction | error |
Error 601 | Recorder Paperfeed error | Recorder paper feed malfunction | error |
Error 601 | Paper speed incorrect | Paper advance speed outside specification | error |
Error 601 | Paper speed error | Measured paper advance speed does not match expected | error |
Error 602 | Incorrect paper type loaded | Paper scale does not match monitor configuration | warning |
Error 70 | Modem Not Responding | unknown | |
Err PAP2 / Err 18 | Incorrect type of paper loaded | Wrong paper detected during operation | warning |
Err PAP 30-240 | Incorrect paper type loaded | Paper with 50-210 scale loaded when 30-240 expected | warning |
Err PAP 30-240 / Err 6025 | Incorrect paper type for 30-240 scale | Paper with wrong scale loaded | error |
Err PAP 50-210 | Incorrect paper type loaded | Paper with 30-240 scale loaded when 50-210 expected | warning |
Err PAP 50-210 / Err 6025 | Incorrect paper type for 50-210 scale | Paper with wrong scale loaded | error |
Err xxx | Technical failure detected by self-test | Self-test program detected system malfunction where xxx is 500-600 | critical |
FAILED ! | NIBP calibration failed to complete successfully | Pressure reading at 220 mmHg not exact or unstable during Store Cal step | error |
NBP error | NIBP hardware or tubing failure | Hardware or tubing failure detected | error |
nop | No contact or poor contact with reference electrode | Inadequate electrode-to-skin contact during MECG measurement | warning |
nop | No contact or poor contact in ECG system | Electrode contact issue or disconnected cable | warning |
overpressure | NIBP cuff pressure excessive | Cuff pressure exceeds 330 mmHg or remains above 300 mmHg for 2 seconds | warning |
SpO2 artifacts | Pulse artifacts detected by SpO2 sensor | Irregular pulse patterns detected from patient movement | warning |
SpO2 light interference | Ambient light interfering with SpO2 measurement | Light source intensity too high for SpO2 measurement | warning |
SpO2 low signal | SpO2 signal weak or poor quality | Weak SpO2 signal detected | warning |
SpO2 no pulse | No pulse detected by SpO2 sensor | Pulsation too weak or not detected; transducer mispositioned | warning |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
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0 fixes logged by technicians through their AI, with outcomes, for this model.
ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.