FR FieldReady Academy
Fetal monitors · Series 50 family

Philips 50: troubleshooting and error codes

The ServiceForge knowledge base holds 106 documented symptoms for the Philips 50, with 153 ranked causes, 102 diagnostic checks with test points and expected values, and 119 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

No maternal measurements printed on trace

Maternal parameters do not appear on printed trace when using Philips CMS or 26/24 Series interface

Ranked causes

  1. 1. Parameters switched off (common)
  2. 2. Incorrect interface cable (occasional)
  3. 3. Incorrect Philips CMS software revision (occasional)
  4. 4. Other RS232 external devices blocking communication (occasional)
  5. 5. Incorrect RS232 port configuration (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No maternal measurements printed on trace from Philips CMS interface

Philips Component Monitoring System interface produces no maternal parameter output

Ranked causes

  1. 1. Parameters switched off in monitor (common)
  2. 2. Incorrect interface cable (occasional)
  3. 3. Incorrect Philips CMS software revision (occasional)
  4. 4. Other RS232 devices blocking communication (occasional)
  5. 5. Incorrect RS232 port configuration (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

PCMCIA modem not detected or defective

ERR70 error message displayed with three beeps indicating modem hardware issue, incorrect installation, incompatibility, or interface board failure.

Ranked causes

  1. 1. Modem is defective (occasional)
  2. 2. Modem installed incorrectly (occasional)
  3. 3. Incompatible or unapproved modem (occasional)
  4. 4. Interface board is faulty (rare)
First check

Verify modem physical installation

Test point
PCMCIA card slot
Expected
Modem fully seated per manufacturer instructions

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Invalid telemetry mode

Signal indicators flashing or error displayed; telemetry system not operating correctly

Ranked causes

  1. 1. Telemetry receiver cable issue (common)
  2. 2. Incompatible or incorrect transducer (common)
  3. 3. Transducers connected to front panel (occasional)
First check

Inspect telemetry receiver cable

Test point
Receiver cable connection
Expected
Cable intact, connectors secure
Tools
Visual inspection

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

PCMCIA modem not responding

Error 70 displayed for 10 seconds with three audible tones when modem is either incorrectly installed, faulty or not approved model

Ranked causes

  1. 1. Modem incorrectly installed (common)
  2. 2. Modem faulty (occasional)
  3. 3. Modem not approved model (occasional)

Receiver Assembly output level low high voltage

Spectrum Analyzer measurement at 450 MHz shows level below -32 dBm when measuring Preamplifier output via AC Coupler

Ranked causes

  1. 1. Preamplifier Board defective (common)
  2. 2. Coax cable defective (occasional)
  3. 3. Receiver Processor Board (503) defective (occasional)
First check

Measure Preamplifier output level at 450 MHz

Test point
Preamplifier output via AC Coupler to Spectrum Analyzer input
Expected
> -32 dBm, >
Tools
Spectrum Analyzer, AC Coupler

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Receiver green LED not flickering high voltage

Green LED on Receiver Assembly does not flicker after power-on; +5V, -12V, +12V voltages present

Ranked causes

  1. 1. Receiver Assembly defective (common)
  2. 2. Flat cable defective (occasional)
  3. 3. Receiver Processor Board defective (occasional)
First check

Verify green LED flickers after power-on

Test point
Receiver Assembly green LED
Expected
LED flickering

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Recorder thermal array print degradation

Thermal print quality poor, faint traces, missing dots, or uneven density on paper

Ranked causes

  1. 1. Thermal line printer head contamination or wear (common)
  2. 2. Incorrect print density setting (occasional)
  3. 3. Worn thermal printing paper (occasional)
First check

Inspect thermal line printer head visually

Test point
Printer head surface
Expected
Clean, no discoloration or residue

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Transmitter VCXO test signal incorrect high voltage

RF output signal does not match expected voltage or FSK modulation characteristics when measured with spectrum analyzer

Ranked causes

  1. 1. Transmitter Board defective (common)
  2. 2. Transmitter VCXO defective (occasional)
  3. 3. Transmitter Processor Board 501 defective (occasional)
First check

Measure DC voltage at test point 1

Test point
1
Expected
+2.5V DC

4 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Ultrasound transducer does not detect fetal heart patient safety

No fetal heart rate signal detected; Doppler beam not functioning or signal quality degraded

Ranked causes

  1. 1. Transducer immersed in water while connected to monitor (occasional)
  2. 2. Incompatible or non-approved ultrasound gel used (occasional)
  3. 3. Transducer crystals damaged or transducer failure (rare)
First check

Verify transducer is disconnected from monitor

Test point
Transducer connector
Expected
Physically disconnected

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit does not power on or reset occurs high voltage

Monitor fails to start or continuously resets; no regulated voltages or insufficient voltage output

Ranked causes

  1. 1. +5V regulator failure or output below 4.6V (common)
  2. 2. +24V regulator failure or output below 14.8V (common)
  3. 3. +2.5V reference voltage generator failure (occasional)
First check

Measure +5V regulated output

Test point
Power supply board +5V rail
Expected
+5V, +/-0.5V
Tools
Digital multimeter

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Upgrade failed tone heard

Series of short beeps lasting 2 seconds emitted from upgrade key

Ranked causes

  1. 1. Battery in upgrade key is low (common)
  2. 2. Maximum number of upgrades already performed on key (occasional)
  3. 3. Communication or connection error (unknown)
First check

Verify upgrade key battery status

Test point
upgrade key
Expected
Battery is not depleted

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

All receiver LEDs stay on when powered

All lights remain illuminated continuously after receiver power-on, indicating possible receiver, interface cable, or fetal monitor defect.

Ranked causes

  1. 1. Fetal monitor switched off (common)
  2. 2. Defect in receiver, interface cable or fetal monitor (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

All receiver lights stay on when powered on

All lights on the receiver illuminate when the receiver is switched on

Ranked causes

  1. 1. Fetal monitor is switched off (common)
  2. 2. Defect in receiver, interface cable or fetal monitor (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: FSpO2 monitor power cycling procedure

Establish correct power-on and power-off sequence for dual-switch Nellcor FSpO2 monitor to ensure proper startup and normal data display

Ranked causes

  1. 1. Verify correct power switch sequencing (common)
  2. 2. Execute correct power-on sequence (common)
First check

Power off in sequence: front to standby, rear to off

Test point
Front and rear power switches
Expected
Both switches in off/standby position; monitor powered down

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

INOP transmission lamp remains lit after patient moves short distance from receiver

The INOP transmission lamp continues to light even after the patient has moved a short distance away from the receiver

Ranked causes

  1. 1. Local antenna not connected correctly (common)
  2. 2. Remote antenna cable not connected correctly to receiver (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No maternal SpO2 and no MHR measurements printed

Nellcor N-200 monitor produces no SpO2 or MHR output on trace

Ranked causes

  1. 1. Nellcor monitor powered by internal battery (common)
  2. 2. Wrong DIP switch configuration of N-200 monitor (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No maternal SpO2 and no MHR measurements printed on trace

SpO2 and MHR values do not appear on printed trace from Nellcor N-200 monitor

Ranked causes

  1. 1. Nellcor monitor powered by internal battery (common)
  2. 2. Wrong DIP switch configuration of N-200 monitor (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

No maternal temperature printed on trace

Temperature measurement not appearing on trace output from Philips CMS interface

Ranked causes

  1. 1. TEMP1 not labeled as T1 (common)
  2. 2. Temperature sensor not connected to TEMP1 module (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Receiver Power On Light does not light

Power On Light remains off when receiver is switched on.

Ranked causes

  1. 1. Power cable not plugged in (common)
  2. 2. Fuses need replacing (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Receiver Power On Light does not light when receiver is switched on

The Power On light on the receiver fails to illuminate when the receiver is switched on

Ranked causes

  1. 1. Power cable not plugged into the power supply (common)
  2. 2. Fuses need replacing (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Receiver VCXO output signal incorrect high voltage

VCXO output frequency or level outside specification when measured at transistor amplifier using Spectrum Analyzer

Ranked causes

  1. 1. Receiver VCXO defective (common)
  2. 2. Receiver Assembly defective (occasional)
First check

Set Spectrum Analyzer START frequency

Test point
Spectrum Analyzer control
Expected
400 MHz

6 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

SpO2 warning 'SpO2 low signal' message patient safety

SpO2 signal weak; measurement less accurate than normal

Ranked causes

  1. 1. Transducer positioning or contact issue (common)
  2. 2. Wrong transducer type selected (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Telemetry Indicator Lamp does not light

Telemetry Indicator Lamp on fetal monitor does not illuminate when monitor and receiver are both switched on.

Ranked causes

  1. 1. Incorrect interface connection (common)
  2. 2. Faulty interface cable (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Telemetry Indicator Lamp does not light when monitor and receiver are switched on

The Telemetry Indicator Lamp on the fetal monitor does not illuminate when both monitor and receiver are powered on

Ranked causes

  1. 1. Incorrect interface connection between monitor and receiver (common)
  2. 2. Faulty interface cable (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Transmission INOP lamp lit after patient movement

INOP transmission lamp illuminates after patient moves a short distance away from receiver.

Ranked causes

  1. 1. Local antenna not connected correctly (common)
  2. 2. Remote antenna cable not connected correctly (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Transmission INOP light on receiver remains lit when transmitter is switched on

The Transmission INOP light continues to illuminate even when the transmitter is powered on

Ranked causes

  1. 1. Receiver and transmitter do not have the same channel or serial number (common)
  2. 2. Batteries in the transmitter are exhausted (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Transmission INOP light stays lit

Transmission INOP light remains illuminated after transmitter is switched on.

Ranked causes

  1. 1. Receiver and transmitter channel or serial number mismatch (common)
  2. 2. Transmitter batteries exhausted (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Upgrade key does not emit start tone

No 'start upgrade' tone heard when upgrade key is connected to monitor

Ranked causes

  1. 1. Battery in upgrade key is low (common)
  2. 2. Maximum number of upgrades already performed on key (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Upgrade key produces no tone or 'upgrade failed' tone

When upgrade key is plugged into service socket, technician hears either no sound or a series of short beeps lasting two seconds instead of the expected 'start upgrade' tone (two short beeps)

Ranked causes

  1. 1. Features already installed on monitor (common)
  2. 2. Low battery in upgrade key (common)
First check

Verify feature label presence on monitor front panel

Test point
Front of monitor
Expected
Feature label present indicates upgrade already installed; no label indicates upgrade needed

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

-12V output incorrect or missing high voltage

-12V rail fails to reach specified level or output is absent

Ranked causes

  1. 1. +5V regulator fault preventing -12V regulator operation (occasional)
First check

Verify +5V is at nominal 5.0V

Test point
Power supply board +5V rail
Expected
5.0V, +/-0.5V
Tools
Digital multimeter

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Monitor cleaning and maintenance caution

Procedures for keeping the Series 50 XM/XMO monitor clean and maintaining proper operation

Ranked causes

  1. 1. Dust, dirt, or improper cleaning causing equipment degradation (common)
First check

Inspect monitor exterior for dust and dirt accumulation

Test point
All external surfaces
Expected
Clean, free of dust and dirt

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: NIBP accuracy

Monitor displayed pressure differs from reference manometer value after NIBP repair or annually

Ranked causes

  1. 1. NIBP module requires calibration after repair or annual service (common)
First check

Enter calibration mode

Test point
Monitor calibration menu
Expected
Calibration mode entered

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: NIBP leakage

NIBP system pressure drops excessively during 60-second hold test

Ranked causes

  1. 1. NIBP module leakage exceeds acceptable limit (occasional)
First check

Enter calibration mode

Test point
Monitor calibration menu
Expected
Calibration mode entered

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: NIBP leakage test caution

NIBP system pressure hold verification; pressure drops excessively during 60-second hold period indicating air leak

Ranked causes

  1. 1. Air leak in NIBP circuit or tubing (occasional)
First check

Measure NIBP system pressure retention over 60 seconds

Test point
Gauge pressure measurement
Expected
Pressure drop less than 6 mmHg in 60 seconds, < 6 mmHg drop per 60 seconds
Tools
Test gauge, pressure transducer

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: NIBP linearity

Monitor pressure reading accuracy at mid-range (150 mmHg) differs from reference manometer

Ranked causes

  1. 1. NIBP module linearity drift requires calibration (occasional)
First check

Enter calibration mode

Test point
Monitor calibration menu
Expected
Calibration mode entered

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: NIBP performance assurance patient safety

Verification that non-invasive blood pressure measurement functions correctly

Ranked causes

  1. 1. Routine NIBP performance verification required (common)
First check

Schedule NIBP performance assurance testing

Test point
Equipment schedule
Expected
Once a year

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Performance assurance

Verification that the Series 50 XM/XMO monitor functions correctly per specification

Ranked causes

  1. 1. Routine calibration and performance verification required (common)
First check

Schedule performance assurance testing

Test point
Equipment schedule
Expected
Once a year (or as specified by local laws) and after repair where power supply is removed/replaced

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Preventive maintenance caution

Regular maintenance to ensure continued proper operation of the Series 50 XM/XMO monitor

Ranked causes

  1. 1. Routine preventive maintenance required (common)
First check

Schedule preventive maintenance

Test point
Equipment schedule
Expected
Once a year or after repair

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Safety testing patient safety

Verification that the Series 50 XM/XMO monitor meets safety standards

Ranked causes

  1. 1. Routine safety verification required (common)
First check

Schedule safety testing

Test point
Equipment schedule
Expected
Once a year

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cleaning the monitor caution

Maintain external surfaces free of dust and dirt to ensure proper functioning

Ranked causes

  1. 1. Dust and dirt accumulation on monitor surfaces (common)
First check

Visually inspect monitor external surfaces

Test point
All external surfaces including display
Expected
Clean, free of dust and dirt, no stains or damage

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Data transmission failure with ERR77 patient safety

Error message ERR77 displayed with triple beep tone when fetal trace transmission fails after three retry attempts. Transmission stops and no further retries occur.

Ranked causes

  1. 1. Communication link failure or line noise (unknown)
First check

Verify fetal trace data stored in memory

Test point
Memory display after ERR77 acknowledgement
Expected
Two or three decimal dots permanently displayed (Series 50 A Dual shows three)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error 'Err bAt1' displayed on trace caution

Battery low or empty of charge warning on LCD display

Ranked causes

  1. 1. Battery depleted or low charge (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error 'Err PAP 30-240' displayed on trace

Incorrect paper type loaded; monitor expecting 50-210 scale

Ranked causes

  1. 1. Paper with 30-240 scale loaded instead of 50-210 scale (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error 'Err PAP 50-210' displayed on trace

Incorrect paper type loaded; monitor expecting 30-240 scale

Ranked causes

  1. 1. Paper with 50-210 scale loaded instead of 30-240 scale (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error 'Err xxx' displayed (500-600 range) caution

Technical failure detected by monitor self-test (xxx between 500-600)

Ranked causes

  1. 1. Hardware or firmware fault detected by self-test diagnostics (rare)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error 'Error 601' displayed on trace

Paper speed incorrect

Ranked causes

  1. 1. Incorrect paper type or paper speed mechanism fault (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error 'Error 602' displayed on trace

Incorrect paper type loaded

Ranked causes

  1. 1. Paper scale does not match monitor format setting (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error 500 General Failure high voltage

Unidentified bus error condition; power on cover removed warning

Ranked causes

  1. 1. Unknown cause (bus error) (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error 502 Power Supply Failure high voltage

Power supply board failure detected; electrical hazard present

Ranked causes

  1. 1. Power supply board malfunction (common)
First check

Check 24V AC output

Test point
Column A pins 32, 31
Expected
27 to 36V rms, 27-36V rms
Tools
DVM

5 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Err 1 displayed for Cardio 1 patient safety

Err 1 LED on Cardio 1 channel indicates wrong transducer connected

Ranked causes

  1. 1. Wrong transducer connected to Cardio 1 socket (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Err 1 displayed for Cardio 2 patient safety

Err 1 LED on Cardio 2 channel indicates wrong transducer connected

Ranked causes

  1. 1. Wrong transducer connected to Cardio 2 socket (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Err 101 displayed for Cardio 1 patient safety

Err 101 LED indicates FSpO2 patient module defective

Ranked causes

  1. 1. FSpO2 patient module hardware failure (rare)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Err 102 displayed for Cardio 1 patient safety

Err 102 LED indicates no communication between FSpO2 module and monitor

Ranked causes

  1. 1. FSpO2 patient module not communicating with monitor (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Err 103 displayed for Cardio 1 patient safety

Err 103 indicates FSpO2 sensor defective

Ranked causes

  1. 1. FSpO2 sensor failure or degradation (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Err 14 displayed for Cardio 2 patient safety

Err 14 LED indicates two FHR transducers used with single FHR option only

Ranked causes

  1. 1. Two FHR transducers connected when only single FHR option is installed (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Err 15 displayed for Cardio 1 or Cardio 2 patient safety

Err 15 LED indicates two FHR transducers used with single FHR option only

Ranked causes

  1. 1. Two FHR transducers connected when only single FHR option is installed (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Err 16 displayed for Cardio 1, Toco or Cardio 2 patient safety

Err 16 LED indicates wrong pairing of telemetry and transducers

Ranked causes

  1. 1. Telemetry mode active with incompatible transducer configuration (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Err 18 displayed

Err 18 indicates wrong paper type loaded in printer

Ranked causes

  1. 1. HP 8040 paper loaded instead of correct paper for this monitor (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Err 19 displayed caution

Err 19 indicates battery low or empty

Ranked causes

  1. 1. Battery depleted or low charge (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

  • Error Err 2 displayed for Toco
  • Error Err 4 displayed for Cardio 2
  • Error Err 6 displayed for Cardio 1 or Cardio 2
  • Error Err 8 displayed for Cardio 1 or Cardio 2
  • Error Err 9 displayed for Cardio 1 or Cardio 2
  • Error message displayed after power-on self-test
  • Fatal error during startup
  • Front End Board errors 501/511/512/516/517
  • FSpO2 monitor displays data erratically or not at all
  • FSpO2 setting incorrect
  • Incorrect SpO2 or Temperature measurements
  • Incorrect voltage setting on rear panel
  • Mat.HR 0 and Mat.SpO2 0% values printed on trace
  • Message 'nop' displayed for Cardio 1 or Cardio 2
  • NBP warning 'artifacts' message
  • NBP warning 'cuff tubing' message
  • NBP warning 'NBP error' message
  • NBP warning 'overpressure' message
  • NIBP overpressure safety mechanism test
  • No FSpO2 annotation after Rec On in Toco grid
  • No MHR measurement printed on trace
  • Non-fatal error displayed
  • Not all maternal NIBP measurements printed on trace
  • Over-voltage condition detected
  • Parameter test signal failure
  • Power Supply error 502
  • Quick test display failure
  • Receiver self-test indicator lights
  • Recorder display test failure
  • Recorder paper advance malfunction
  • Recorder test pattern defect
  • Replace fuse
  • Replace fuses
  • Replace maternal display panel assembly
  • SpO2 display shows '---%' with no audible alert
  • SpO2 warning 'SpO2 artifacts' message
  • SpO2 warning 'SpO2 light interference' message
  • SpO2 warning 'SpO2 no pulse' message (NOP display)
  • Stepper motor replacement
  • System voltage incorrectly set
  • Test pattern printing defect on thermal head
  • Toco parameter test fails
  • Transducer cannot be immersed in water during use
  • Transmission INOP light illuminated
  • Transmitter VCXO replacement
  • Upgrade key installation and software upgrade procedure

46 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

CodeMeaningTriggerSeverity
501Front End Board errorerror
502Power Supply errorerror
510Recorder Board errorunknown
511Front End Board errorerror
512Front End Board errorerror
516Front End Board errorerror
517Front End Board errorerror
531Combined Interface Board errorCombined Interface Board malfunctionerror
532Modem Interface Board faultModem interface board malfunction or communication errorerror
533Dual Serial Interface Board failureerror
534Maternal SpO2 Board failureerror
535NIPB Board failureerror
536Telemetry Interface Board failureerror
540Fetal SpO2 Board failureerror
601Paper feed errorMotor fails to advance paper or paper does not stop at perforation lineerror
602Incorrect paper type errorPaper loaded is not Z-fold type or paper specifications do not match recorder requirementswarning
610No LoudspeakerLoudspeaker disconnected, failed, or not detected by systemwarning
611Loudspeaker errorLoudspeaker malfunction or disconnectionunknown
77Modem transmission failureModem unable to transmiterror
artifactsPatient movement detected during NIBPMotion artifact detected during blood pressure measurementwarning
cuff tubingNIBP tubing obstruction or malfunctionCuff inflation/deflation takes too longwarning
Err 1Wrong transducer type connectedIncorrect transducer plugged into Cardio 1 or Cardio 2 socketwarning
Err 101FSpO2 patient module defectiveFSpO2 module malfunction detectederror
Err 102Communication error: FSpO2 module not connectedNo response from FSpO2 moduleerror
Err 103FSpO2 sensor defectiveSensor malfunction detected by moduleerror
Err 11Wrong transducer in the US2/ECG socketIncorrect transducer connected to US2/ECG porterror
Err 14Two FHR transducers with single FHR optionMultiple FHR transducers connected with single option activewarning
Err 14US Toco - Incorrect transducer connectedIncompatible or unsupported transducer connected to transmittererror
Err 15Two FHR transducers with single FHR optionMultiple FHR transducers connected with single option activewarning
Err 16Wrong pairing of Telemetry and transducersTelemetry receiver paired with incompatible transducerserror
Err 16US Toco - Transducers connected to front panelTransducers simultaneously connected to monitor front panel and telemetry systemerror
Err 16Wrong pairing of telemetry and transducersIncompatible telemetry and transducer configurationwarning
Err 18Wrong paper type loadedHP 8040 paper used in this monitorinfo
Err 18Incorrect type of paper loadedWrong paper type insertedwarning
Err 19Battery low or emptyBattery charge depletedwarning
Err 19Battery low or emptyBattery voltage dropped below operating thresholdwarning
Err 2Wrong transducer in Toco socketIncorrect toco transducer connectedwarning
Err 21Wrong Toco transducer in the Toco socketIncorrect transducer connected to Toco porterror
Err 4US/MECG Combi transducer not allowed in socketCombi transducer in Cardio 2 socketwarning
Err 41US/MECG Combi transducer not allowedCombi transducer connected to incompatible socketerror
Err 500General failureUnspecified system failurecritical
Err 500Not known (bus error)error
Err 501Front End Board failure (Single Ultrasound model)Front End Board malfunctioncritical
Err 502Power Supply Board current limits out of specificationDuring power supply board current limit check at startuperror
Err 502Power supply boarderror
Err 503CPU Board self-test failedDuring power-on or periodic self-test sequence on CPU Boarderror
Err 504DSP-CPUerror
Err 505DSP-CoPerror
Err 506ROM Boarderror
Err 507DSPII Boarderror
Err 510Recorder Board failureRecorder Board malfunctioncritical
Err 511Front End Board failure (Dual Ultrasound model)Front End Board malfunctioncritical
Err 512Intrapartum Board failureIntrapartum Board malfunctioncritical
Err 513Front End Board failure (Single Ultrasound model)Front End Board malfunctioncritical
Err 513CPU Board (Smartwand)error
Err 515Dig If Boarderror
Err 516Frontend Boarderror
Err 517Frontend Boarderror
Err 525LED Boarderror
Err 526LCD Boarderror
Err 527LED Boarderror
Err 531Telemetry Boarderror
Err 531Combined Interface Board failureCombined Interface Board malfunctioncritical
Err 532Interface board failedModem interface board hardware failureerror
Err 532OBMS Interface Boarderror
Err 5326Modem Interface board failureBoard malfunction detectedcritical
Err 533DSIF Boarderror
Err 534Maternal SpO2 Boarderror
Err 535NBP Assemblyerror
Err 536Combined Telemetry/System Boarderror
Err 540Fetal SpO2 Boarderror
Err 6Wrong pairing of transducersIncompatible transducers connected simultaneouslywarning
Err 601Recorder Paper Feedwarning
Err 601Paper feed failurePaper feed mechanism malfunctionerror
Err 602Incorrect paper type loadedPaper with wrong scale or incorrect settingwarning
Err 602Incorrect Type of Paperwarning
Err 610Speaker system failureNo loudspeaker or blown fuseerror
Err 611Wrong loudspeaker impedanceIncorrect speaker impedanceerror
Err 70PCMCIA card modem not respondingModem interface module option failureerror
ERR70PCMCIA modem error - modem defective, incorrectly installed, incompatible, or interface board faultyModem initialization or detection fails during system startup or barcode Transmit Data operationerror
Err 706Modem not respondingNo communication from modem moduleerror
ERR77Data transmission failure - fetal trace transmission unsuccessful after three retry attemptsBarcode Transmit Data scanned when transmission fails; occurs after automatic retries exhaustedwarning
Err 77Error during data transmissionData transmission failure, probably due to external sourceserror
Err 77Telephone transmission failedFetal trace transmission attempt failserror
Err 776Telephone transmission failureFailed to transmit data via modemwarning
Err 8Dual Ultrasound Twins option not fittedTwo US transducers connected without option installedwarning
Err 800Software error: checksum wrong or download incompleteCorrupted or incomplete softwarecritical
Err 820Upgrade Key for different monitor typeUpgrade key not compatible with this monitorerror
Err 888No software upgrade doneTransducers or telemetry still connected during upgradewarning
Err 9Invalid Telemetry modeTelemetry system communication errorerror
Err 9Invalid telemetry modeTelemetry receiver not properly connected or configurederror
Err 9US Toco - Invalid telemetry modeTelemetry system detects invalid mode during ultrasound or toco monitoringerror
Err bAt1Battery low or emptyBattery voltage dropped below operating thresholdwarning
Err bAt / Err 19Battery low or emptyBattery voltage drops below operating threshold on power-upwarning
Error 533Dual Serial Interface Board errorDual Serial Interface Board malfunctionerror
Error 534Maternal SpO2 Board errorMaternal SpO2 Board malfunctionerror
Error 535NIBP Board errorNIBP Board malfunctionerror
Error 536Telemetry Interface Board errorTelemetry Interface Board malfunctionerror
Error 540Fetal SpO2 Board errorFetal SpO2 Board malfunctionerror
Error 601Recorder Paperfeed errorRecorder paper feed malfunctionerror
Error 601Paper speed incorrectPaper advance speed outside specificationerror
Error 601Paper speed errorMeasured paper advance speed does not match expectederror
Error 602Incorrect paper type loadedPaper scale does not match monitor configurationwarning
Error 70Modem Not Respondingunknown
Err PAP2 / Err 18Incorrect type of paper loadedWrong paper detected during operationwarning
Err PAP 30-240Incorrect paper type loadedPaper with 50-210 scale loaded when 30-240 expectedwarning
Err PAP 30-240 / Err 6025Incorrect paper type for 30-240 scalePaper with wrong scale loadederror
Err PAP 50-210Incorrect paper type loadedPaper with 30-240 scale loaded when 50-210 expectedwarning
Err PAP 50-210 / Err 6025Incorrect paper type for 50-210 scalePaper with wrong scale loadederror
Err xxxTechnical failure detected by self-testSelf-test program detected system malfunction where xxx is 500-600critical
FAILED !NIBP calibration failed to complete successfullyPressure reading at 220 mmHg not exact or unstable during Store Cal steperror
NBP errorNIBP hardware or tubing failureHardware or tubing failure detectederror
nopNo contact or poor contact with reference electrodeInadequate electrode-to-skin contact during MECG measurementwarning
nopNo contact or poor contact in ECG systemElectrode contact issue or disconnected cablewarning
overpressureNIBP cuff pressure excessiveCuff pressure exceeds 330 mmHg or remains above 300 mmHg for 2 secondswarning
SpO2 artifactsPulse artifacts detected by SpO2 sensorIrregular pulse patterns detected from patient movementwarning
SpO2 light interferenceAmbient light interfering with SpO2 measurementLight source intensity too high for SpO2 measurementwarning
SpO2 low signalSpO2 signal weak or poor qualityWeak SpO2 signal detectedwarning
SpO2 no pulseNo pulse detected by SpO2 sensorPulsation too weak or not detected; transducer mispositionedwarning

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.