Energy platforms · FT Series family

Medtronic FT10: troubleshooting and error codes

The ServiceForge knowledge base holds 19 documented symptoms for the Medtronic FT10, with 34 ranked causes, 27 diagnostic checks with test points and expected values, and 125 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Energy platform does not respond when turned on

Unit does not power on or respond to power controls

Ranked causes

1. Disconnected power cord or faulty wall outlet (common)
2. Faulty power cord (common)
3. Fuse drawer open or fuses blown (occasional)
4. Internal component malfunction (rare)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Energy platform is on and instrument activated, but no output delivered patient safety

Unit powers up and foot pedal/hand switch activated but no energy output to instrument

Ranked causes

1. Malfunctioning foot pedal or hand switching instrument (common)
2. Power set too low or turned off (common)
3. Alarm condition exists (occasional)
4. Internal component malfunction (rare)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Abnormal neuromuscular stimulation patient safety

Patient experiences unexpected muscle stimulation during procedure; requires immediate surgery stop

Ranked causes

1. Metal-to-metal sparking (common)
2. Use of COAG mode with high power settings (occasional)
3. Abnormal 50-60 Hz leakage currents (rare)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Continuous monitor interference caution

Persistent interference affecting monitor display or function

Ranked causes

1. Malfunctioning monitor (common)
2. Faulty chassis-to-ground connections (occasional)
3. Electrical equipment grounded to different objects (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Interference with other devices when energy platform is activated caution

Other equipment experiences interference only when platform energy output is active

Ranked causes

1. Metal-to-metal sparking (common)
2. High settings used for FULGURATION (common)
3. Electrically inconsistent ground wires in operating room (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pacemaker interference patient safety

Pacemaker malfunction or interference during electrosurgery procedure

Ranked causes

1. Intermittent connections or metal-to-metal sparking (common)
2. Current path passing too close to pacemaker (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

System is on, but did not complete self-test caution

Unit powers on but self-test sequence fails to complete

Ranked causes

1. Software malfunction (common)
2. Internal component malfunction (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Touchscreen button does not respond to touch

Touch interface does not register user input on buttons

Ranked causes

1. Touchscreen is out of calibration (common)
2. Touchscreen is broken (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: High-frequency leakage current patient safety

Verify leakage current meets safety limits after calibration or annually before clinical use

Ranked causes

1. Leakage current exceeds allowable limits (unknown)

First check

Monopolar 1 leakage current at 120 W SPRAY mode

Test point: Monopolar 1 left tine to equipotential ground lug through current transformer
Expected: not exceed 100 mA
Tools: 200 Ω 250 W 1% load, current transformer, true RMS meter

15 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Foot pedal stuck or pressed

Mono 1 foot pedal is being held in pressed position continuously

Ranked causes

1. Foot pedal stuck or jammed (common)

First check

Foot pedal in released position

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Handswitch stuck or pressed

Mono 1 handswitch is being held in pressed position, blocking other operations

Ranked causes

1. Handswitch mechanically stuck or jammed (common)

First check

Handswitch in released position

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

High-frequency leakage current exceeds limits patient safety

Measured leakage current during any mode exceeds safety threshold, indicating potential electrical hazard

Ranked causes

1. Leakage current out of specification (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Internal Cardiac Defibrillator (ICD) activation patient safety

Patient's ICD triggered unintentionally during energy platform use

Ranked causes

1. ICD is activated by energy platform output (rare)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

REM alarm condition - monopolar energy disabled patient safety

REM indicator on front panel illuminates red, REM symbol appears and enlarges on touchscreen, alarm tone sounds twice, RF energy disabled

Ranked causes

1. Incorrect impedance sensed in REM Polyhesive patient return electrode (common)

First check

Inspect return-electrode plug and cord

Test point: REM Polyhesive electrode connector and cable
Expected: No visible cracks, breaks or damage

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

REM pad not detected patient safety

REM pad contact quality issue preventing proper patient grounding connection

Ranked causes

1. REM pad not connected (common)

First check

REM pad physically connected

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System does not detect bipolar instrument

Bipolar instrument not recognized by energy platform

Ranked causes

1. Bipolar connector not firmly inserted (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

System does not detect monopolar instrument

Monopolar instrument not recognized by energy platform

Ranked causes

1. Monopolar connector not firmly inserted (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

System does not detect tissue-fusion instrument

LigaSmart instrument not recognized by energy platform

Ranked causes

1. LigaSmart connector not firmly inserted (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unintentional screen input detected caution

Touchscreen is registering unintended touches or input

Ranked causes

1. Touchscreen contamination or malfunction (common)

First check

Touchscreen surface clean and dry

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`E101`	FPGA Failure	System initialization firmware error	critical
`E102`	CPLD Failure	Complex programmable logic device error	critical
`E103`	FPGA Failure	System initialization firmware error	critical
`E104`	Boot Sector Failure	System boot memory corruption	critical
`E105`	RAM Test Failure	Memory system error during self-test	critical
`E106`	Processor Exception	CPU exception during operation	critical
`E107`	Unexpected Interrupt	Undefined interrupt signal received	critical
`E201`	Storage Failure	Data storage system error	critical
`E202`	RTOS Failure	Real-time operating system failure	critical
`E203`	OS Failure	Operating system failure	critical
`E204`	Assert Error	Software assertion failure	critical
`E205`	Null Pointer Error	Software null pointer dereference	critical
`E206`	Database Error	Data storage or retrieval failure	critical
`E207`	Memory Allocation Error	Insufficient system memory	critical
`E208`	Stack Overflow	Software stack overflow	critical
`E209`	DMA Failure	Direct memory access error	critical
`E210`	Thread Limit Error	System error condition exceeded	critical
`E211`	Internal Messaging Error	Internal communication failure	critical
`E212`	PCBA Failure	Controller PCB malfunction	critical
`E213`	SR PCBA Failure	Steering Relay PCB malfunction	critical
`E214`	RF PCBA Failure	RF PCB malfunction	critical
`E215`	Software State Error	Software state machine error	critical
`E216`	Low Voltage Rail Failure	Power supply low voltage rail fault	critical
`E217`	High Voltage Rail Failure	Power supply high voltage rail fault	critical
`E218`	Display Driver Error	Display driver circuit failure	error
`E219`	Audio Circuit Failure	Audio circuit malfunction	error
`E220`	Multi-tasking Error	Task scheduling or execution failure	critical
`E221`	Processor Timebase Error	Processor timing reference failure	critical
`E222`	Processor Timebase Error	Processor timing reference failure	critical
`E223`	FPGA Timebase Error	FPGA timing reference failure	critical
`E224`	System Timebase Error	System timing reference failure	critical
`E225`	Processor Watchdog Error	Processor watchdog timeout	critical
`E226`	FPCA Comm Error	Communication failure with FPGA	critical
`E227`	REM Circuit Failure	Patient return electrode circuit fault	critical
`E228`	Relay Feedback Failure	Steering relay feedback error	critical
`E229`	Connector Diagnostic Failure	Cable connection fault detected	error
`E230`	Critical Data Failure	System data integrity error	critical
`E231`	Security Access Error	Authentication or authorization failure	warning
`E232`	Invalid System Configuration	System configuration mismatch detected	warning
`E233`	Field Replaceable Unit Updated	FRU change detected during boot	warning
`E234`	Processor Comm Failure	Processor communication error	critical
`E235`	REM Pad Contact Quality	Patient return electrode pad poor contact	warning
`E236`	Processor Watchdog Error	Processor watchdog timeout	critical
`E238`	Software Failure	Software execution error	critical
`E239`	Software Failure	Software execution error	critical
`E240`	Thread Check Failure	Thread synchronization error	critical
`E241`	RF Data Error	RF signal data corruption	critical
`E242`	RF Data Timing Error	RF data timing violation	critical
`E243`	RF Data Delay Error	RF data delay out of tolerance	critical
`E244`	RF Interrupt Error	RF interrupt handling failure	critical
`E246`	HWC Control Selection Error	Handpiece control selection failure	critical
`E247`	PS PCBA Failure	Power supply PCB failure	critical
`E248`	FP PCBA Failure	Front panel PCB failure	critical
`E301`	Network Diagnostic Issue	Network communication error detected	error
`E302`	Mono 1 Port Comm Issue	Monopolar 1 port communication failure	error
`E303`	Mono 2 Port Comm Issue	Monopolar 2 port communication failure	error
`E304`	Bipolar Port Comm Issue	Bipolar port communication failure	error
`E305`	LigaSure Port Comm Issue	LigaSure port communication failure	error
`E306`	Instrument Scanner Issue	Instrument identification system failure	error
`E307`	Unsupported Command	System received unsupported command	warning
`E308`	Software Timeout Issue	Software operation timeout exceeded	critical
`E309`	Activation Timing Issue	Activation sequence timing error	error
`E310`	Unintentional Screen Input	Touchscreen detecting unintended input	unknown
`E312`	Absolute Integrated Error	System self-test absolute integration failure	error
`E313`	Voltage Sensor Compare Error	Voltage sensor comparison mismatch	error
`E314`	Current Sensor Compare Error	Current sensor comparison mismatch	error
`E315`	Power Sensor Compare Error	Power sensor comparison mismatch	error
`E316`	Power Compare Error	Power calculation comparison mismatch	error
`E317`	PVI Curve Compare Error	Impedance curve comparison mismatch	error
`E318`	Voltage Sensor Clip Error	Voltage sensor clipping detected	error
`E319`	Current Sensor Clip Error	Current sensor clipping detected	error
`E320`	Check Instrument	Mono 1 handswitch stuck in pressed state	unknown
`E321`	Check Foot Pedal	Mono 1 foot pedal stuck in pressed state	unknown
`E322`	Mono 2 handswitch pressed and stuck	Handswitch activation detected when not desired	error
`E323`	Mono 2 foot-pedal pressed and stuck	Foot-pedal activation detected when not desired	error
`E324`	Bipolar handswitch pressed and stuck	Handswitch activation detected when not desired	error
`E325`	Bipolar foot-pedal pressed and stuck	Foot-pedal activation detected when not desired	error
`E326`	LigaSure handswitch pressed and stuck	Handswitch activation detected when not desired	error
`E327`	LigaSure foot-pedal pressed and stuck	Foot-pedal activation detected when not desired	error
`E328`	Unintentional input panel button error	Front panel button pressed when not intended	warning
`E329`	Invalid foot-pedal input detected	Foot-pedal sends invalid signal to controller	error
`E330`	Prolonged activation detected	System detects sustained button/pedal activation	warning
`E331`	Invalid instrument connected	Instrument does not match system configuration	error
`E332`	Unit overtemperature detected	Internal temperature exceeds safe operating limit	critical
`E333`	Cooling fan issue detected	Cooling fan malfunction or excessive noise	critical
`E334`	REM automated check error	Remote (REM) self-test fails at startup	warning
`E335`	Driver communication issue	Communication error between driver circuits	critical
`E336`	ADC synchronization issue	Analog-to-digital converter sync error during startup	warning
`E337`	Real time clock issue	Real-time clock fails at startup or during operation	warning
`E339`	RF control limit check issue	RF (radio frequency) power control limits exceeded or failed	warning
`E340`	Configuration mismatch - invalid country code	Unit country configuration does not match operational environment	warning
`E341`	Panel communication issue	Communication fails between main controller and display panel	warning
`E342`	Foot-pedal communication issue	Communication fails with foot-pedal controller	warning
`E343`	REM communication issue	Communication fails with remote (REM) controller	warning
`E344`	REM communication issue (duplicate)	Communication fails with remote controller	warning
`E345`	REM communication issue (duplicate)	Communication fails with remote controller	warning
`E346`	REM communication issue (duplicate)	Communication fails with remote controller	warning
`E347`	REM data integrity issue	Remote controller data validation fails	warning
`E348`	Software assert issue	Software assertion fails during runtime	critical
`E349`	Thread check issue	Software thread execution fails or deadlock detected	critical
`E350`	Return electrode overtemperature	Return electrode exceeds safe temperature limit	unknown
`E351`	Processor watchdog error	Processor watchdog timer expires indicating hung processor	critical
`E352`	Software update issue	Firmware or software update fails	critical
`E353`	Touchscreen calibration reset required	Touchscreen calibration lost or invalid	warning
`E354`	SWC target variance issue	Software/firmware CRC or target validation fails	warning
`E355`	Foot-pedal not supported for this activation	Attempted foot-pedal activation when not available	info
`E401`	Invalid pairing code during authorization	Pairing code validation fails	error
`E402`	Incomplete seal cycle - operator technique	Seal cycle did not complete properly	warning
`E403`	Incomplete seal cycle - tissue issue	Seal cycle did not complete due to tissue condition	warning
`E404`	Incomplete seal cycle - insufficient grip	Tissue not gripped firmly enough during seal	warning
`E405`	Incomplete seal cycle - jaw contamination	Seal cycle failed due to wet jaws	warning
`E407`	Instrument not ready - dual modality instrument missing plug	Dual modality instrument requires second plug connection	info
`E408`	Instrument not ready - dual modality instrument missing plug	Dual modality instrument requires second plug connection	info
`E411`	Invalid activation attempt - dual modality missing plug	Attempted activation with only one modality plug	info
`E412`	Invalid activation attempt - dual modality missing plug	Attempted activation with only one modality plug	info
`E413`	Invalid instrument combination - incompatible instrument	Two incompatible instruments connected simultaneously	warning
`E414`	Invalid instrument combination - incompatible instrument	Two incompatible instruments connected simultaneously	warning
`E415`	Bipolar Resection feature not enabled	Attempted use of disabled feature	info
`E416`	Unknown instrument detected	Connected instrument not recognized by system	error
`E419`	Incomplete setup - electrode tips stuck together	Forceps tips stuck or not fully separated before use	warning
`E420`	Usage limit - reusable device already used	Reusable device previously used and not recertified	warning
`E421`	Usage limit - reusable device already used	Reusable device previously used and not recertified	warning
`E422`	Incomplete setup - cable issue or electrode tips stuck	Cable insertion problem or tips not separated	warning
`E424`	Activation time exceeded	RF activation held longer than safe limit	warning
`E425`	Contact time exceeded	Tissue contact sustained beyond safety threshold	warning

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.