Infusion pumps · Continuum MR family

Medrad Continuum: troubleshooting and error codes

The ServiceForge knowledge base holds 15 documented symptoms for the Medrad Continuum, with 26 ranked causes, 17 diagnostic checks with test points and expected values, and 29 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Down occlusion alarm patient safety

Infusion stops; downstream occlusion detected.

Ranked causes

1. Administration set is kinked (common)
2. Cannula is blocked (common)
3. Administration set loaded incorrectly (occasional)
4. Clip clamp on patient extension set is closed (occasional)

First check

Visually inspect administration set for kinks

Test point: Full length of administration set tubing
Expected: No kinks in tubing

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air in line alarm patient safety

Infusion stops; air detected in administration set.

Ranked causes

1. Air present in administration set (common)
2. Roller or clip clamp closed (common)
3. IV line loaded incorrectly (common)

First check

Visually inspect administration set for air bubbles

Test point: Administration set tubing
Expected: No visible air bubbles in set

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air sensor malfunction or disconnection patient safety

Air sensor not functioning properly, may be disconnected or misaligned in front housing

Ranked causes

1. Air sensor disconnected at JP4 (occasional)
2. Air sensor glue failure or misalignment (occasional)

First check

Verify air sensor connector is seated at JP4

Test point: Connector JP4
Expected: Connector fully seated and secure

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery charging or charged indicators do not illuminate

Red battery charging LED and green battery charged LED remain dark when pump is in charger; yellow power light is illuminated.

Ranked causes

1. F1 fuse on Continuum motor PCB is open (common)
2. Battery pack not functional (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery fully charged indicator delayed caution

Red battery LED stays lit longer than expected before green LED illuminates

Ranked causes

1. Normal charging cycle in progress (common)
2. Battery left discharged for extended period (occasional)

First check

Monitor charge progress

Test point: Charger LEDs
Expected: Red LED lit during charging; green LED when fully charged

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery not charging

Red battery LED on charger does not light when pump is inserted

Ranked causes

1. Charger not connected to AC power (common)
2. Pump not fully seated in charger (common)

First check

Verify AC power connection

Test point: AC indicator on charger
Expected: AC indicator is lit

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery output less than 7.2 VDC

Measured battery voltage is below 7.2 volts; pump power output insufficient.

Ranked causes

1. Battery is discharged (common)
2. Battery pack not functional (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pump unattended alarm

Pump operation stops after 2 minutes without button press.

Ranked causes

1. Two minutes elapsed without button press (common)
2. Pump left in stop state more than 2 minutes (common)

First check

Check if pump stopped due to inactivity

Test point: Pump display and operation status
Expected: Pump in standby/stop mode

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

End battery alarm

Pump operation stops; battery completely depleted.

Ranked causes

1. Battery is depleted (common)

First check

Confirm pump stopped due to battery depletion

Test point: Pump power and display
Expected: Pump inoperative; no power

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Fatal error alarm patient safety

Pump operation stops; fatal internal error detected.

Ranked causes

1. Fatal internal error in pump electronics or firmware (rare)

First check

Record error number and attempt restart

Test point: Pump display and error code
Expected: Error number visible on display

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Green battery charged indicator does not light after five hours on charge

After battery has been on charger for more than five hours, green 'charged' LED does not illuminate.

Ranked causes

1. Battery pack not functional (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Lock mode enabled

Settings cannot be changed; pump locked.

Ranked causes

1. Lock mode is turned on (common)

First check

Confirm lock mode status

Test point: Pump display or menu
Expected: Lock mode disabled

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Low battery alarm

Pump will run for only 15 more minutes; LED blinks red; alarm sounds repeatedly.

Ranked causes

1. Battery charge depleted to 15 minutes capacity at max flow (common)

First check

Confirm low battery indication

Test point: LED color and display message
Expected: Red LED blinking and 'Low Battery' displayed

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Missing key alarm

Pump will not start; key not detected in keyway.

Ranked causes

1. Administration set not loaded correctly with key in keyway (common)

First check

Verify administration set key in keyway

Test point: Set loading slot and keyway
Expected: Administration set key fully seated in keyway

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

No LEDs illuminated when pump is in charger

No LED indicators light up when pump is positioned in charger unit.

Ranked causes

1. No AC power at the charger (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`10`	Mechanical malfunction	Pump mechanical failure	error
`1, 11, 12, 13, 26`	Motor control or encoder malfunction	Motor unable to turn due to mechanical obstruction, encoder damage, or electronic control failure	error
`14`	Microprocessor malfunction	Main processor failure	critical
`15`	Microprocessor malfunction	Main processor failure	critical
`16`	Electronic malfunction	Electronic control circuit failure	error
`17`	Electronic malfunction	Electronic control circuit failure	error
`19`	Electronic malfunction; motor failure during on/off test	Motor fails to respond during power cycle test	error
`20`	Microprocessor malfunction	Main processor failure	critical
`21`	Microprocessor malfunction	Main processor failure	critical
`23`	External Timer Battery depleted	Backup battery voltage low	warning
`24, 28, 32`	External interrupt or electronic malfunction	Electrostatic discharge or system fault	error
`25`	Battery malfunction	Multiple battery-related issues	error
`27`	Electronic malfunction	Electronic control circuit failure	error
`28`	Encoder detects external light	PMT sensor exposed to external light or device case improperly sealed	error
`30`	Memory malfunction	Data storage or retrieval error	warning
`33`	Microprocessor malfunction	Main processor failure	critical
`34`	Microprocessor malfunction	Main processor failure	critical
`35`	Wrong Pressure Calibration	Pressure sensor calibration out of specification	error
`39`	Microprocessor malfunction or software code corrupted	Processor failure or firmware corruption	critical
`7`	Very low reading during operation	System reading abnormally low	warning
`Air in Line`	Infusion stopped due to air in administration set	Air bubble detected in fluid path	warning
`Down Occlusion`	Infusion stopped due to downstream occlusion	Pressure buildup in downstream tubing or cannula	warning
`End Battery`	Battery completely depleted; pump inoperative	Battery charge completely exhausted	error
`End Program`	Programmed infusion completed normally	Pump delivered programmed volume or ran programmed duration	info
`Fatal Error`	Pump internal system failure; operation unsafe	Critical firmware, electronic, or hardware malfunction detected	critical
`Lock Mode`	Pump settings locked; no parameter changes allowed	Lock mode activated on pump control panel	info
`Low Battery`	Battery capacity reduced to 15 minutes runtime at maximum flow	Battery charge level drops to low threshold	warning
`Missing Key`	Administration set key not detected in keyway	Administration set not loaded or key not in keyway position	warning
`Pump unattended`	Pump operation stopped due to inactivity timeout	No button press for 2 minutes	info

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.