Medivance Arctic Sun 5000: troubleshooting and error codes
The ServiceForge knowledge base holds 2 documented symptoms for the Medivance Arctic Sun 5000, with 4 ranked causes, 6 diagnostic checks with test points and expected values, and 1 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
Patient does not cool patient safety
Device cooling function not working during therapy
Ranked causes
- 1. Water temperature limits set too high (common)
- 2. Chiller not reaching minimum temperature (occasional)
- 3. System unable to lower water temperature adequately (occasional)
Verify water temperature limits setting
- Test point
- Normothermia or Hypothermia Therapy Setting screen
- Expected
- Within appropriate range for cooling
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Device not controlling patient temperature patient safety
System fails to deliver commanded water temperature within expected time period
Ranked causes
- 1. Water temperature limits adjusted too high (common)
Verify water temperature limits setting
- Test point
- Normothermia or Hypothermia Therapy Setting screen
- Expected
- Within appropriate range
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
113 | System failed to deliver commanded water temperature | System unable to achieve commanded water temperature within expected time | error |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
Community
0 fixes logged by technicians through their AI, with outcomes, for this model.
ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.