Lumenis VersaPulse Select II: troubleshooting and error codes
The ServiceForge knowledge base holds 45 documented symptoms for the Lumenis VersaPulse Select II, with 99 ranked causes, 113 diagnostic checks with test points and expected values, and 138 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
System overheating fault displayed caution
Overheating fault message appears on LCD screen during operation
Ranked causes
- 1. Coolant level low or improper (common)
- 2. Fan speed controller improperly adjusted (common)
- 3. Water particle filter dirty or discolored (common)
- 4. Air filter restricted or dirty (common)
- 5. Inadequate airflow around system (occasional)
- 6. Ambient temperature above 22.5°C (occasional)
- 7. Water temperature calibration incorrect (occasional)
- 8. Water hoses bent, kinked, or damaged (occasional)
- 9. Lamp calibration values too high (occasional)
- 10. Water pump head worn or flow restriction present (rare)
Verify coolant level in upper water reservoir
- Test point
- Upper water reservoir
- Expected
- Between one-half and full
5 more checks with pass and fail actions, 10 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
System blowing blastshields patient safety
Frequent replacement of blastshield optic during operation; fiber endface explodes during use
Ranked causes
- 1. Blastshield optic contaminated or damaged (common)
- 2. Fiber optical alignment incorrect (common)
- 3. Fiber previously used, autoclaved, or worn beyond lifetime (common)
- 4. Fiber SMA end damaged or contaminated (common)
- 5. Blastshield glass fingerprint or prior contamination (occasional)
- 6. Laser optical alignment not centered or peaked (occasional)
- 7. Fiber focus lens contaminated or damaged (occasional)
Visually inspect blastshield optic
- Test point
- Blastshield optic surface
- Expected
- Clean, no contamination or visible damage
5 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
System does not start or shuts off during operation high voltage
Low voltage power supply failure or loss of coolant flow prevents system operation; may display OVERHEATING on LCD
Ranked causes
- 1. Blown F1 or F2 line fuse (common)
- 2. Blown F3 fuse (common)
- 3. Open T1 thermal switch (occasional)
- 4. Front door opened (interlock switch) (common)
- 5. Loss of coolant flow (SW3) (occasional)
- 6. Loss of facility power (common)
Verify facility 220 VAC supply voltage present
- Test point
- T1 secondary
- Expected
- 220 VAC
4 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI
Access interior components high voltage
Technician needs to access laser head, optics bench, cooling system, fuses, HVPS, and circuit breaker for service and maintenance
Ranked causes
- 1. Service access required to front door and internal PCBs (common)
- 2. Service access required to laser head and top cover (common)
- 3. Service access required to optics bench (occasional)
- 4. Service access required to right side cover (common)
- 5. Service access required to left side cover (common)
Verify front door opens properly
- Test point
- Bottom left hole on front cover
- Expected
- Door swings open to right when tab released
4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Fiber endface explosion radiation
Fiber endface explodes during operation, causing system to blow blastshields; violent reaction ejects sparks and hot gases from fiber
Ranked causes
- 1. Fiber previously used or autoclaved, lifetime exceeded (common)
- 2. Fiber SMA end damaged or contaminated (common)
- 3. Blastshield contamination scattering laser energy (common)
- 4. Laser optical alignment off-center or not peaked (occasional)
- 5. Fiber focus lens contamination scattering laser energy (occasional)
Verify fiber service history and condition
- Test point
- Fiber age and sterilization records
- Expected
- New fiber; not previously used or autoclaved
4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
System shutdown after turn-on high voltage
System de-energizes main contactor and shuts down after successfully turning on
Ranked causes
- 1. Interlock loop break (no circuit breaker trip) (common)
- 2. Thermal switch in isolation transformer open (occasional)
- 3. Waterflow switch S3 open or defective (occasional)
- 4. Fuse F3 open (occasional)
- 5. Circuit breaker tripping during shutdown (occasional)
Consult Interlock schematic to identify break in 24 VAC contactor loop
- Test point
- Interlock schematic (Section 8)
- Expected
- Open point identified in thermal switch, waterflow switch, door interlock, K2, K1, or F3
7 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cavity alignment verification and optimization high voltage
Determine if Ho/Nd:YAG cavity optics (HR, OC mirrors) are properly aligned for maximum power output by visual inspection and burn pattern analysis on paper target.
Ranked causes
- 1. HR or OC mirror misalignment in X-axis (unknown)
- 2. HR or OC mirror misalignment in both X and Y axes (unknown)
- 3. Damaged HR, OC, or Relay mirrors (rare)
- 4. Damaged rod or failed flash lamp (rare)
Visual inspection of optics for damage
- Test point
- HR, OC, and Relay mirrors
- Expected
- No visual sign of damage
6 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Service attenuator not inserted into beam path high voltage
Attenuator fails to move into position when SW1 is activated; 'ATTEN IN BEAM' message does not appear on LCD display
Ranked causes
- 1. SW1 switch on Shutter PCB not making contact or open (common)
- 2. 24 VDC supply failure to solenoid (common)
- 3. Solenoid coil malfunction or mechanical jam (occasional)
- 4. Slotted optical switch LPT1 blocked or misaligned (occasional)
Verify SW1 switch contact on Shutter PCB
- Test point
- SW1 on Shutter PCB
- Expected
- Switch closes when activated, providing ground return path
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Coolant overtemperature detected caution
"OVERHEATING" message displayed on LCD color display when coolant temperature exceeds setpoint; system is disabled until temperature drops to reset point.
Ranked causes
- 1. Coolant temperature exceeds setpoint (Ho:YAG & Ho/Nd:YAG = 45.5°C) (common)
- 2. Heat exchanger fan not running or blocked air flow (occasional)
- 3. Coolant contamination or insufficient deionization (occasional)
Monitor coolant temperature reading on control electronics
- Test point
- Coolant temperature sensor input to CPU PCB
- Expected
- Below 45.5°C (Ho:YAG & Ho/Nd:YAG models)
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Intermittent laser energy and power supply over temperature faults high voltage
Intermittent Laser Energy messages and Power Supply Over Temperature (Crowbar) faults occurring during operation
Ranked causes
- 1. Fiber optic cable improperly crimped causing fiber pull-out (common)
- 2. Fiber optic cable rough polished causing scatter and transmission losses (common)
- 3. High Voltage Power Supply controller PCB design issue requiring modifications (occasional)
Inspect fiber optic cable connectors at HVPS and Controller PCB
- Test point
- both ends of fiber optic cable connectors
- Expected
- Connectors properly seated, fibers fully inserted without gaps
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
System fault code reported patient safety
Safety processor detects fault and displays two-digit hexadecimal code on CPU PCB LED display and touch screen
Ranked causes
- 1. Informational fault condition (unknown)
- 2. Clearable fault condition (unknown)
- 3. Permanent fault condition (unknown)
Understand symptom details before troubleshooting
- Test point
- Observation
- Expected
- Determine if fault appears during self-test or operation; occurrence pattern (firing only, certain energy/pulse settings); repeatability
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
System turn-on failure high voltage
System fails to turn on and stay on when key switch is activated
Ranked causes
- 1. No power to unit or circuit breaker issue (common)
- 2. Main contactor not energizing (common)
- 3. Insufficient coolant flow (occasional)
Verify mains power present at unit
- Test point
- Circuit breaker input
- Expected
- Power present
1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Aiming beam adjustment high voltage
Aiming beam outputs inconsistent spot pattern or reduced power; appears doughnut-shaped rather than full bright red spot
Ranked causes
- 1. Aiming diode mount misaligned (common)
- 2. Folding mirror misaligned (common)
Observe aiming beam output from fiber
- Test point
- Fiber output
- Expected
- Full spot of bright red light, no doughnut pattern
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Service Calibration (Nd:YAG laser gain adjustment) high voltage
Adjust reflectivity factors and optical transmission to match indicated power on display with external power meter reading for Nd:YAG laser output
Ranked causes
- 1. Reflectivity factors and transmission settings require calibration (common)
- 2. Nd:YAG software gain adjustment needed for dual wavelength systems (occasional)
Verify all lasers enabled on service screen #1
- Test point
- Service screen #1
- Expected
- All lasers turned on
8 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Coolant system contamination or leakage caution
Visible leakage from fittings, hoses, or heat exchanger; coolant conductivity elevated; system performance degraded.
Ranked causes
- 1. Hose or fitting deterioration; seal degradation (occasional)
- 2. Contamination from external sources or corrosion deposits (occasional)
Visually inspect coolant system for leaks
- Test point
- All hose connections, heat exchanger, pump inlet/outlet, drain hose
- Expected
- No visible moisture or coolant dripping; dry connections
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Integrator gain calibration required high voltage
Service screen power readings do not match external power meter measurements for ENERGY I or ENERGY III detectors
Ranked causes
- 1. ENERGY I integrator gain (R1) out of calibration (unknown)
- 2. ENERGY III integrator gain (R3) out of calibration (unknown)
Fire laser and verify delivered power
- Test point
- External power meter
- Expected
- 6.0 Watts
- Tools
- External power meter
2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Low coolant or coolant conductivity error (F6, F52) caution
Coolant conductivity out of range or coolant temperature exceeds limit
Ranked causes
- 1. Coolant conductivity out of specification (occasional)
- 2. Coolant overtemperature condition (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
OVERHEATING displayed on LCD caution
Coolant temperature exceeds set point threshold; system disabled until temperature falls to reset point
Ranked causes
- 1. Coolant temperature at or above set point (45.5°C for Ho:YAG or Ho/Nd:YAG) (common)
- 2. Ineffective heat exchanger or fan operation (occasional)
Measure coolant temperature
- Test point
- Temperature sensor
- Expected
- Below 45.5°C (Ho:YAG/Ho/Nd:YAG)
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Service attenuator positioned but 'ATTEN IN BEAM' message not displayed
Attenuator physically enters beam path but LCD display does not show 'ATTEN IN BEAM' message
Ranked causes
- 1. Slotted optical switch LPT1 not signaling position correctly to Controller PCB (common)
- 2. Controller PCB digital input (SERATNO) not reading optical switch state (occasional)
Measure SERATNO signal voltage at Shutter PCB with attenuator in beam path
- Test point
- SER ATEN NO output on Shutter PCB
- Expected
- Signal grounded (0 V) when attenuator is positioned in beam path
- Tools
- Digital multimeter
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unable to enter service mode
System does not enter service mode when attempting to activate it via Controller PCB SW2 switch
Ranked causes
- 1. SW2 switch left ON during power-up (no OFF to ON transition) (common)
- 2. Microprocessors halted due to system fault (occasional)
Verify SW2 switch position and state during power-up
- Test point
- Controller PCB SW2 (left of main microprocessor)
- Expected
- Switch transitions from OFF to ON during system startup
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
ADC busy timeout (F1) patient safety
ADC (analog-to-digital converter) remains in busy state longer than expected
Ranked causes
- 1. ADC hardware malfunction or timing error (unknown)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Channel relay mirror peak adjustment high voltage
Procedure to adjust relay mirrors to maximize laser pulse amplitude on oscilloscope for each channel
Ranked causes
- 1. Relay mirror position requires adjustment to optimize beam coupling (unknown)
Verify second wedge optic beam clearance with test aperture
- Test point
- Second wedge optic
- Expected
- Beam unclipped
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Energy monitor and auto laser calibration radiation
Adjusts energy monitor amplifier gains and optical transmission characteristics; establishes Volts/Joule conversion factor referencing delivered Holmium laser energy measured on calibrated external power meter.
Ranked causes
- 1. Energy monitor requires calibration adjustment (common)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Energy Monitor and Pick-Off Gain high voltage
Adjustment procedure for Energy Monitor Calibration and Pick-Off Gain on Controller PCB, Single & Dual Solenoid PCBs following hardware changes
Ranked causes
- 1. Hardware changes to Controller PCB, Single & Dual Solenoid PCBs (common)
Set laser operating parameters
- Test point
- Laser control panel
- Expected
- 40Hz repetition rate, one Holmium rod on, 50J lamp energy, 800V lamp voltage, READY state
3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Fiber alignment high voltage
Positioning YAG beam down optical path into fiber center by adjusting relay mirrors and monitoring beam centering through aperture and detector box
Ranked causes
- 1. Relay mirror misalignment (common)
Examine burn pattern at second wedge optic opening with test aperture
- Test point
- Second wedge optic opening
- Expected
- Burn is round and centered in aperture with no clipping
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Initial flash lamp drive calibration high voltage
Set start point flash lamp drive parameters for lamp energy normalization
Ranked causes
- 1. Flash lamp drive parameters require initial calibration (common)
Verify NVRAM storage after CALIBRATE
- Test point
- Service screen #1 after DONE message
- Expected
- DONE message displayed; parameters persisted in NVRAM
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Laser pulse energy high voltage
Automatic calibration to determine cap charge voltages for lowest and highest selectable pulse energies for each of four laser rods.
Ranked causes
- 1. Calibration procedure required (common)
Navigate to first service screen
- Test point
- LCD display
- Expected
- CALIBRATE button visible
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Optic replacement and realignment high voltage
Procedure after replacing a damaged optic to restore system alignment by adjusting the replaced optic rather than full procedure.
Ranked causes
- 1. Damaged optic requiring replacement (rare)
Replace damaged optic using mounting and adjusting screws
- Test point
- Optic mount assembly
- Expected
- Optic properly seated in retainer with mounting screw secured
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Pyro mirror alignment high voltage
Pyro detector mirrors require alignment to ensure accurate system calibration. Alignment may also be needed after solenoid board replacement.
Ranked causes
- 1. Misaligned pyro mirrors (common)
Set up laser for Holmium: turn on one flashlamp, set lamp energy to 50 Joules, lamp volts to 800V, repetition rate to 40 Hz
- Test point
- Service screen
- Expected
- Lamp energy 50 J, lamp volts 800 V, repetition rate 40 Hz
- Tools
- Service screen
6 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Servo motor and mirror alignment high voltage
Procedure to remove, reinstall and align the servo motor/encoder assembly and servo mirror to ensure proper laser beam routing to all four channels
Ranked causes
- 1. Motor/encoder assembly requires replacement or realignment (unknown)
Verify motor shaft rotation and index position detection
- Test point
- TP24 (U73-19)
- Expected
- Goes high at index position or home position
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: YAG channel alignment high voltage
YAG channel cavity HR positioning, output direction, relay mirror centering, and beam coaxiality with other YAG channels must be verified and adjusted to meet three criteria: HR positioned for center output to first relay mirror with maximum power OC position; first and second relay mirrors directing energy centered through wedge optic apertures and into fiber proximal end; each YAG beam coaxial with other channels at second wedge optic aperture and fiber port.
Ranked causes
- 1. YAG channel misalignment requiring adjustment (common)
Verify cavity HR positioned to direct YAG output to center of first relay mirror
- Test point
- First relay mirror centerline
- Expected
- Output directed to center
6 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
CPU test failed (F8) patient safety
Main processor CPU test fails during self-test
Ranked causes
- 1. Main processor CPU hardware failure (rare)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Display problems (screen lock up, jumbled/erratic operation)
Screen lock up or jumbled and erratic display operation on system display
Ranked causes
- 1. Outdated software revision (pre-revision E 0629-141-01) (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
EPROM socket compatibility issue caution
Controller PCB may have incompatible socket types (28 pin vs 32 pin) preventing proper software installation
Ranked causes
- 1. Controller PCB earlier than revision C with 28 pin sockets (common)
Verify Controller PCB socket type in U79 and U87 positions
- Test point
- U79 and U87 socket pins
- Expected
- 32 pin sockets for revision E software; 28 or 32 pin sockets acceptable for older software if properly positioned
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Fan noise excessive
Fan running at high RPM producing loud noise during operation
Ranked causes
- 1. Fan speed controller not optimized for noise reduction (common)
Verify fan controller idle speed
- Test point
- Visual inspection during operation
- Expected
- Fan idles slightly faster than before, speeds up more quickly when required
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
High voltage power supply error (F14) high voltage
HVPS (high voltage power supply) detects error condition
Ranked causes
- 1. HVPS overvoltage, overcurrent, or thermal condition (unknown)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Intermittent 20% energy messages
Intermittent 20% High and Low energy messages displayed on screen along with fault 36/56 and various display problems
Ranked causes
- 1. Outdated software revision (pre-revision E 0629-141-01) (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Intermittent 20% high and low energy messages
System displays intermittent messages indicating energy at 20% above or below expected levels
Ranked causes
- 1. Software revision earlier than E 0629-141-01 (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Laser overheating during continuous operation
System temperature rises excessively when operated continuously for more than a few minutes
Ranked causes
- 1. Fan speed controller not adequately improving cooling characteristics (occasional)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Loss of coolant flow detected caution
System will not start or shuts down if coolant flow is insufficient; monitored by SW3 flow switch as part of 24 VAC loop to main contactor.
Ranked causes
- 1. Flow switch SW3 malfunction or inadequate coolant circulation (unknown)
Verify coolant pump operation and flow
- Test point
- Laser head inlet/outlet, pump output
- Expected
- Visible coolant circulation through system
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Overheating message displays incorrectly caution
System displays overheating warning at higher than expected water temperature threshold
Ranked causes
- 1. Software earlier than revision E lacks temperature compensation (common)
Monitor water temperature when overheating message appears
- Test point
- Water temperature sensor
- Expected
- Below 40½C
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Overheating message displays prematurely
Overheating message displays when water temperature reaches 40½C instead of expected higher threshold
Ranked causes
- 1. Water temperature exceeding 40½C setpoint (common)
Monitor water temperature
- Test point
- water temperature sensor
- Expected
- below 38½C for reset, display triggers at 40½C
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Service mode entry fails
Main or safety microprocessor does not recognize service switch transition; system does not enter service mode.
Ranked causes
- 1. Service switch SW2 not toggled OFF to ON during power-up (common)
Verify SW2 is to the left of main microprocessor and toggled during power-up
- Test point
- Controller PCB SW2
- Expected
- OFF to ON transition during power-up
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
UART break condition detected (F2) patient safety
Serial communication UART detects break condition on data line
Ranked causes
- 1. Serial communication line break or interference (unknown)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
YAG channel partial adjustment for minor misalignment high voltage
Quick alignment procedure when single channel is only slightly out of center at fiber port, using first relay mirror adjustment and test fiber burn confirmation.
Ranked causes
- 1. Single YAG channel slightly out of center at fiber port (occasional)
Adjust first relay mirror using fiber detector signal
- Test point
- First relay mirror adjustment screws
- Expected
- Fiber detector signal optimized; beam centered into proximal end of fiber
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
F1 | ADC remains busy too long | ADC does not complete conversion within timeout period | error |
F100 | HVPS switches wrong. (UP = Ho, DN = Nd) | HVPS laser selection switches are set to wrong laser module combination | error |
F101 | Fiber to HVPS bad | Laser delivery fiber connection or interface to HVPS is defective or disconnected | warning |
F102 | HVPS overheating | HVPS thermal temperature sensor indicates overtemperature condition | warning |
F103 | HVPS analog readback channel bad | HVPS analog feedback measurement circuit detects fault or signal error | warning |
F104 | Lamp voltage error | Lamp (lamp-pumped laser) supply voltage outside acceptable range | info |
F105 | Pulsewidth too low | Laser pulse width measurement falls below minimum acceptable value | warning |
F109 | Model not recognized | System firmware cannot identify connected laser module or system variant | error |
F11 | Error processor error | Safety/error processor detects internal fault during self-test | error |
F110 | Safety DAC defective | Safety-critical digital-to-analog converter self-test fails | error |
F111 | Firepulse active | Fire pulse signal remains active when it should be inactive (informational) | error |
F112 | Pulsewidth too high | Laser pulse width measurement exceeds maximum acceptable value | warning |
F113 | SP reports illegal pulse interval | Safety processor detects pulse interval outside valid range | error |
F114 | SP reports bad max. rate | Safety processor detects maximum pulse rate setting outside specification | error |
F115 | SP reports bad max. energy | Safety processor detects maximum energy setting outside specification | error |
F116 | SP reports illegal pulse rate | Safety processor detects pulse rate outside valid operating range | error |
F117 | SP reports illegal pulse rate | Safety processor reports second occurrence of pulse rate outside specification | error |
F118 | MP finds SP not idle | Main processor detects safety processor still processing previous command | error |
F119 | Failed energy low test | Energy calibration low-point test fails during self-test | error |
F12 | Spurious firepulse interrupt | Unexpected fire pulse interrupt signal detected | warning |
F120 | Failed energy high test | Energy calibration high-point test fails during self-test | error |
F121 | SP reports wrong error in safety test | Safety processor reports incorrect error code during safety self-test | error |
F122 | SP reports no error in safety test | Safety processor fails to report error when safety test detects fault condition | error |
F123 | SP reports incorrect footswitch configuration | Safety processor detects footswitch configuration mismatch at startup | error |
F124 | SP not in test mode | Safety processor not ready to enter test mode when commanded (informational) | info |
F125 | Calibration failed | System energy or parameter calibration procedure fails to complete | error |
F126 | HVPS stuck in softstart | HVPS soft-start circuit cannot transition to full power output | error |
F127 | SP failed test(s) | Safety processor internal self-test fails (multiple possible failures) | error |
F128 | SP calibration bad data | Safety processor calibration data fails integrity check | error |
F129 | SP CRC error | Safety processor program CRC checksum verification fails | error |
F13 | UART detected framing error | Serial data received with incorrect stop/start bit pattern | warning |
F130 | SP DRAM-check error | Safety processor dynamic RAM self-test fails | error |
F131 | Other SP error at startup | Safety processor reports unspecified error during power-on startup | error |
F132 | Marks end of error log | Last entry in system error log reached | info |
F133 | HVPS volts command channel bad | HVPS voltage command ADC input channel detects circuit failure or signal error | warning |
F134 | HVPS current command channel bad | HVPS current command ADC input channel detects circuit failure or signal error | warning |
F136 | SP reports incorrect FS status | Safety processor detects inconsistent footswitch status | error |
F137 | Crowbar not fired when it should be | HVPS overvoltage detected but crowbar safety discharge circuit fails to activate | critical |
F138 | Wrong lamp voltage (not displayed) | Lamp supply voltage error detected internally (not shown on operator display) | warning |
F139 | Crowbar fired (not displayed) | Crowbar safety discharge has fired; error not displayed to operator (informational) | warning |
F14 | High voltage power supply error | HVPS detects overvoltage, overcurrent, or shutdown condition | warning |
F140 | HVPS DC not set | High voltage power supply initialization failure | error |
F141 | No fire pulse detected | Fire pulse detection failure during testing | error |
F142 | Holmium laser not cleared | Holmium laser residual energy at startup | error |
F143 | Nd laser not calibrated | Nd laser output calibration missing or failed | error |
F144 | Holmium laser rod energy low | Holmium rod laser output below minimum energy | unknown |
F145 | Safety test failed | Could not perform safety test | critical |
F146 | All Nd lasers off | All Nd laser tubes are inactive | error |
F147 | Too many shots in self-test | Excessive number of laser shots during self-test | error |
F148 | Crowbar diagnostic no result | Crowbar circuit test produced no measurable result | error |
F149 | Temperature sensor disconnected | Temperature sensor not detected during self-test | unknown |
F15 | Main program dead | Main processor program execution halted or infinite loop detected | error |
F150 | Laser 1 cannot reach 90% of max energy | Laser #1 output below 90 percent of rated maximum | error |
F151 | Laser 2 cannot reach 90% of max energy | Laser #2 output below 90 percent of rated maximum | error |
F152 | Laser 3 cannot reach 90% of max energy | Laser #3 output below 90 percent of rated maximum | error |
F153 | Laser 4 cannot reach 90% of max energy | Laser #4 output below 90 percent of rated maximum | error |
F16 | -15V supply voltage wrong | -15V power supply output outside acceptable range | warning |
F17 | Nonexistent error code | Safety processor reports undefined fault code number | error |
F18 | UART detected data overrun error | Received serial data before previous byte was read (buffer overflow) | warning |
F19 | +5V supply voltage wrong | +5V power supply output outside acceptable range | warning |
F2 | UART detected break condition | Serial communication line held low beyond break timeout | warning |
F20 | UART detected parity error | Received serial data with incorrect parity bit | warning |
F21 | +15V supply voltage wrong | +15V power supply output outside acceptable range | warning |
F22 | ROM CRC check failed | Read-only memory checksum verification fails during startup | error |
F23 | Safety related data error | Safety processor detects corruption in critical safety data | error |
F24 | Shutter drive stuck off | Shutter solenoid or actuator fails to open when commanded | warning |
F25 | Shutter drive stuck on | Shutter solenoid or actuator fails to close when commanded | error |
F26 | Servo error | Servo motor feedback or control error detected | error |
F27 | Software error | Unhandled exception or illegal instruction in main processor software | error |
F28 | Safety shutter not closed | Shutter position sensor indicates shutter not closed when required | error |
F29 | Safety shutter not open | Shutter position sensor indicates shutter not open when required for beam path | error |
F3 | 1st 68230 malfunction | 68230 parallel interface chip fails self-test or operation check | error |
F32 | DAC feedback check error | Digital-to-analog converter feedback check fails during self-test | error |
F33 | HCTL servo controller broken | HCTL motion control IC fails internal test or communication check | warning |
F34 | DPRAM data incorrect | Dual-port RAM data verification check fails | error |
F35 | No fire set | No firing command set when firing expected during operation | error |
F36 | Safety processor error | Safety processor reports internal error or fault condition (not elsewhere listed) | error |
F37 | Software detects energy high | Measured laser energy exceeds set point plus tolerance | error |
F38 | Software detects energy low | Measured laser energy below set point minus tolerance | error |
F4 | 2nd 68230 malfunction | Second 68230 parallel interface chip fails test | error |
F40 | Pulse rate too high | Measured pulse rate exceeds maximum rate setting or hardware limit | error |
F41 | Pulse rate too low | Measured pulse rate below minimum rate setting or expected rate | error |
F42 | Unexpected fire pulse | Fire pulse detected when system not in fire command mode | warning |
F43 | DPRAM handshake error | Dual-port RAM synchronization handshake between processors fails | error |
F44 | MP - SP firing parameter mismatch | Main processor and safety processor firing parameters disagree | error |
F45 | DPRAM failed test | DPRAM self-test or read-write test fails during startup | error |
F46 | No delivery system attached | Delivery system connector not seated or delivery system missing | error |
F47 | Footswitch disconnect or broken | Footswitch signal is missing or does not respond to press during self-test | error |
F48 | Footswitch down during self test | Footswitch held down or stuck when system power-on self-test runs | error |
F49 | System inactive | System detects no activity for extended period (not used) | warning |
F50 | Remote interlock open | Remote safety interlock circuit is open | error |
F51 | No control panel | Control panel not responding to communication from main processor | error |
F52 | Coolant over temperature | Coolant temperature exceeds safe operating limit | warning |
F53 | Performing self test | System self-test sequence is running (informational only) | info |
F55 | System not calibrated | Energy or other critical system calibration has not been performed | error |
F56 | Failed safety test: energy | Energy safety test during startup detects out-of-range energy value | error |
F57 | Failed safety test: pulse interval | Pulse interval safety test during startup detects incorrect timing | error |
F58 | NVRAM checksum incorrect | Non-volatile RAM checksum verification fails at startup | error |
F59 | NVRAM system data incorrect | System configuration data in NVRAM fails integrity check | error |
F6 | Coolant conductivity wrong | Coolant conductivity measurement outside acceptable range | warning |
F60 | Energy monitor hardware error | Energy monitoring circuit self-test fails | error |
F61 | Program flow error | Main processor detects unexpected program flow or jump to invalid address | error |
F62 | Energy 20% high | Measured laser energy 20% above set point (informational) | info |
F63 | Energy 20% low | Measured laser energy 20% below set point (informational) | info |
F64 | Pulse rate 20% high | Measured pulse rate 20% above set point (informational) | info |
F65 | Pulse rate 20% low | Measured pulse rate 20% below set point (informational) | info |
F66 | Front communication time out | Communication with front panel control or display times out | warning |
F67 | Software too slow | Main processor software execution time exceeds real-time deadline | error |
F68 | Blastshield missing | Blastshield (protective enclosure) not installed or misaligned during self-test | error |
F7 | Communication data error | Data integrity check fails in inter-processor communication | error |
F70 | No fire test failed | System cannot successfully block firing during no-fire safety test at startup | error |
F71 | Autocalibration disabled | Autocalibration feature has been disabled (informational) | info |
F72 | Service attenuator in beam path | Service attenuator detected in laser beam path during operation | info |
F73 | All Holmium lasers are off | All Holmium laser tubes are detected in off state (informational) | info |
F74 | Max. energy reduced | Maximum energy output has been automatically reduced (informational) | info |
F75 | Maximum pulse rate reduced | Maximum pulse rate has been automatically limited (informational) | info |
F78 | Wrong laser fired | Fire pulse detected from laser other than one selected by operator | error |
F79 | Exposure time limit exceeded | Cumulative exposure time during treatment session exceeds safe limit | error |
F8 | CPU test failed main processor has failed | Main processor CPU self-test fails | error |
F81 | Low energy attenuator position error | Low energy attenuator position sensor reports inconsistent position | error |
F82 | SP failed time exposure test | Safety processor time/exposure measurement test fails during self-test | error |
F83 | SP failed rod id test | Safety processor laser rod identification test fails at startup | error |
F84 | Pulse repetition mode error | Pulse repetition mode setting inconsistent or invalid | error |
F85 | SP failed repetition mode test | Safety processor pulse repetition mode test fails during self-test | error |
F86 | Brick 1 failure | Solid-state laser brick 1 (HVPS module 1) detects fault condition | warning |
F87 | Brick 2 failure | Solid-state laser brick 2 (HVPS module 2) detects fault condition | warning |
F88 | Brick 3 failure | Solid-state laser brick 3 (HVPS module 3) detects fault condition | warning |
F89 | Brick 4 failure | Solid-state laser brick 4 (HVPS module 4) detects fault condition | warning |
F90 | Dual footswitch bad | Dual footswitch circuit or communication detects failure | error |
F92 | Pulsewidth readback not the same as requested | Laser pulse width measurement does not match commanded setting | warning |
F93 | Time out after firepulse | System times out waiting for completion signal after fire pulse sent | warning |
F94 | Crowbar fired | Crowbar (emergency high-voltage discharge) safety circuit has fired (informational) | info |
F95 | Crowbar test failed | Crowbar safety discharge circuit test fails during self-test | error |
F99 | HVPS balance bad. (UP=Ho, DN=Nd) | High voltage power supply output voltage imbalance between supply rails | warning |
Fault 10 | Unspecified system fault | Multiple causes related to software or power supply issues | error |
Fault 10 | General system fault or communication error | Software incompatibility or system communication failure | warning |
Fault 36/56 | Laser energy or power supply over temperature fault | Inadequate HVPS communication or excessive operating temperature | error |
Overheating | Water temperature exceeds safe operating threshold | Water temperature reaches 40½C | warning |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.