Urodynamic systems

Laborie Aquarius XT-CT-LT-CTS: troubleshooting and error codes

The ServiceForge knowledge base holds 47 documented symptoms for the Laborie Aquarius XT-CT-LT-CTS, with 74 ranked causes, 42 diagnostic checks with test points and expected values, and 0 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

No response from devices

Devices do not respond to commands or inputs

Ranked causes

1. No power on electrical outlet (common)
2. Damaged power cord (occasional)
3. Power cord not connected properly (common)
4. Devices not connected in software (occasional)
5. Wrong connection type selected (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pressure not responding

Pressure signal absent or not updating

Ranked causes

1. Catheter position incorrect (common)
2. Catheters not securely connected to cables (common)
3. Zeroes not set properly (occasional)
4. Catheter is kinked (occasional)
5. Using water-based disposables (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Printer Error LED on steady or flashing

Printer error indicator illuminated continuously or blinking

Ranked causes

1. Printer paper is out (common)
2. Printer cover is open (common)
3. Printer is out of ink (common)
4. Printer paper jammed or mis-fed (occasional)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

EMG reading too high or low

EMG signal level is not within expected range

Ranked causes

1. EMG channel scale not optimized (common)
2. Electrodes wet or not sticking (common)
3. Detached electrode (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Incorrect flow or volume readings patient safety

UroCAP V reports inaccurate flow rate or volume measurement

Ranked causes

1. Beaker not properly seated on uroflowmeter dish (common)
2. Funnel touching beaker (common)
3. Incorrect beaker in use (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

UDS report not transferring to i-LIST Office Reporter

Generated UDS report cannot be sent to i-LIST reporting system

Ranked causes

1. i-LIST MsgQListener not running (common)
2. Missing Windows updates (occasional)
3. .NET Framework file corruption (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Urocap V device not waking or entering sleep mode

Device does not respond to ON button for wake-up or does not enter sleep when Reset button is held; device appears unresponsive

Ranked causes

1. Battery empty or critically low (common)
2. ON button not pressed or held correctly (occasional)
3. Reset button not held long enough for sleep (occasional)

First check

Check battery voltage display on Urocap V screen

Test point: Battery display on message screen
Expected: Battery voltage 4.2 (full) to 3.6 (empty); status showing Battery Full, Charging, or Battery Powered V

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Urocap V LED indicators not responding or unclear

LED status lights (Bluetooth, Equipment, Power) display incorrect colors or states; technician cannot interpret device status from indicators

Ranked causes

1. LED indicators need interpretation reference (common)
2. Equipment status LED unclear (common)
3. Power LED status unclear (common)

First check

Verify Bluetooth LED indicator color

Test point: BT LED on front of Urocap V
Expected: blue = connected; green = system at work but not connected; orange = system fault; light off = not connected

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Uroflowmeter signal shows vibration and spike patterns

UroCAP V signal displays unwanted oscillations or spikes

Ranked causes

1. Plastic beaker touching flow funnel (common)
2. Patient touched uroflowmeter with feet (occasional)
3. Floor is unsteady (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: EMG electrode check patient safety

EMG channel does not display activity during muscle movement and contraction tests

Ranked causes

1. EMG leads expired or require recalibration (common)
2. EMG system requires calibration (unknown)

First check

Place two EMG electrodes 1 inch apart on forearm where muscle flexes most, third patch on elbow

Test point: EMG electrodes
Expected: Electrodes properly positioned

4 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Orange Battery LED displaying with no screen icon or keyboard response

USB power connected, orange Battery LED on, no screen icon, no keyboard response

Ranked causes

1. Battery is empty (common)
2. No external power connected and cannot wake-up ROAM using OK button or Bluetooth (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Printer LED does not light up

Printer power indicator LED remains off

Ranked causes

1. Printer power cable unplugged (common)
2. Printer is not turned on (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Uroflowmeter calibration failure: flow out of range

Calibration routine fails with flow measurement out of acceptable range

Ranked causes

1. Water poured too quickly into beaker (common)
2. More than 500mL poured into beaker (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Infusion transducer check with uroflowmeter

Infused volume reading does not match volume emptied into beaker on uroflowmeter

Ranked causes

1. Infusion transducer requires calibration (unknown)

First check

Ensure uroflowmeter is checked and calibrated before starting infusion check

Test point: Uroflowmeter status
Expected: Uroflowmeter verified and calibrated

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Pressure transducer check high voltage

Pressure channel reading does not match expected values at water surface and beaker bottom

Ranked causes

1. Pressure transducer requires calibration (unknown)

First check

Switch T-DOC charger to OPEN position

Test point: T-DOC charger
Expected: Charger in OPEN position

7 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Pressure transducers

Verify pressure transducer calibration and battery/connection status per maintenance schedule

Ranked causes

1. Calibration drift or suspected inaccuracy (occasional)

First check

Inspect external surfaces of transducers and cables for contamination

Test point: External surfaces and cables
Expected: Clean, no fluids or foreign matter

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Pump volume check

Pump fill volume reading does not match expected 150 cc when measured in beaker

Ranked causes

1. Pump requires calibration (unknown)

First check

Prime pump tubing and set up with catheter into empty beaker

Test point: Pump outlet into beaker
Expected: Tubing primed and ready

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: UPP Puller

UPP puller requires calibration using on-screen instructions with ruler and pencil

Ranked causes

1. UPP puller calibration procedure (unknown)

First check

Gather calibration tools

Test point: bench
Expected: ruler and pencil available

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Uroflowmeter flow rate check

Flow rate reading does not match expected 500 ml when water poured at 25-50 ml/second rate

Ranked causes

1. Uroflowmeter requires calibration (unknown)

First check

Place empty beaker on Uroflow transducer and set zeroes

Test point: AQUARIUS software
Expected: Zero reference established

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Uroflowmeter volume check

Volume reading on AQUARIUS software does not match expected 500 ml when 500 cc water placed on transducer

Ranked causes

1. Uroflowmeter requires calibration (unknown)

First check

Place empty beaker on Uroflow transducer and set zeroes

Test point: AQUARIUS software
Expected: Zero reference established

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cleaning: Urocap V uroflowmeter patient safety

Clean Urocap V to remove urine contamination using approved methods

Ranked causes

1. Urine contamination on Urocap V surfaces (common)

First check

Verify Urocap V is not soaked or immersed

Test point: Urocap V body
Expected: Device remains dry internally; damp cloth used only externally

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Computer or printer cannot power on

Computer or printer fails to power on

Ranked causes

1. No power on outlet or damaged/disconnected power cord (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Device displays partial charge when battery fully charged

Battery shows partial charge after left in charger for more than 5 hours

Ranked causes

1. System needs restart (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

EMG response too high and channel saturated

EMG signal exceeds channel capacity, no further signal capture

Ranked causes

1. Electrodes not picking up proper muscle group (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Code 66a: .NET Framework installation failure

Software returns Error Code 66a indicating KB2160841 cannot be installed

Ranked causes

1. .NET Framework file needs repair (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error message after system restart: devices not found

Error appears on screen after system restarts indicating devices not detected

Ranked causes

1. Temporary connectivity issue during boot (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

No spike response in EMG and baseline flat

EMG signal shows no activity, baseline remains flat

Ranked causes

1. Electrodes not picking up proper muscle group (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

PC does not power on after power outage

Computer fails to turn on following power interruption

Ranked causes

1. Power outage left system in hung state (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pediatric pump settings incorrect patient safety

Pump settings not configured for pediatric patient

Ranked causes

1. Pump switched to adult settings instead of pediatric (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pump calibration incorrect

Pump calibration values out of specification

Ranked causes

1. Pump requires recalibration (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pump not running

Pump fails to start or operate

Ranked causes

1. Pump not calibrated (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pump pressure limit reached patient safety

Pump stops due to pressure exceeding limit

Ranked causes

1. High pressure in bladder circuit (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pump rate set at 1ml/min not responding

Pump set to minimum rate fails to operate correctly

Ranked causes

1. Software state issue at minimum pump rate (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pump volume reading incorrect

Volume channel displays value outside ±10 ml tolerance when pump fills to 150 cc

Ranked causes

1. Pump off calibration (common)

First check

Measure actual volume output when pump fills to 150 cc

Test point: Volume channel
Expected: 150 cc (+/- 10 ml), +/- 10 ml

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Red light on bubble detector sensor lit

Bubble detector red indicator light illuminated without visible bubbles

Ranked causes

1. Pump tubing not inserted securely into sensor groove (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Roam™ DX low battery or disconnected

LED lights indicate broken connection and/or low battery status on wireless device

Ranked causes

1. Low battery or disconnected connection (common)

First check

Check LED light status

Test point: LED lights on Roam™ DX device
Expected: Normal operation indicator (refer to Equipment Status and Light Signals section page 25)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Script buttons stopped working

Control panel script buttons (e.g., Uroflow Summary, Summary Review) non-functional

Ranked causes

1. Program file for formatting buttons not using AutoHotKey.ahk format (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Touchscreen on tower frozen

Central Hub Computer touchscreen not responding to input

Ranked causes

1. System requires reset (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Transducer change event marked on graph

Marker appears on signal graph indicating cable connection change

Ranked causes

1. Cable connected or disconnected from device (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unable to connect devices to Bluetooth at first setup

Initial Bluetooth pairing fails between device and system

Ranked causes

1. Connection broken during initial setup (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unable to connect to PC via touchscreen

Touchscreen cannot establish connection to personal computer

Ranked causes

1. Connection broken between touchscreen and PC (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unable to connect via Bluetooth

Bluetooth wireless connection fails to establish or maintain

Ranked causes

1. Connection broken due to distance or obstruction (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Uroflowmeter calibration failure: volume delta out of range

Calibration routine fails with volume change measurement out of range

Ranked causes

1. Less than 500mL of water poured into beaker (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Uroflowmeter flow reading incorrect

Volume channel displays value outside ±5 ml tolerance when 500 ml water poured at 25-50 ml/second rate

Ranked causes

1. Uroflowmeter off calibration (common)

First check

Measure volume displayed when 500 ml water poured at controlled rate

Test point: Volume channel
Expected: 500ml (+/- 5 ml), +/- 5 ml

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Uroflowmeter volume reading incorrect

Volume channel displays value outside ±5 ml tolerance when 500 ml water placed on transducer

Ranked causes

1. Uroflowmeter off calibration (common)

First check

Measure volume displayed on Uroflow transducer with 500 ml water

Test point: Volume channel
Expected: 500ml (+/- 5 ml), +/- 5 ml

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Volume limit exceeded patient safety

Fluid volume in pump circuit exceeds maximum

Ranked causes

1. VH2O channel not zeroed (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Water or urine leaked on electrodes patient safety

Electrodes contaminated with water or urine

Ranked causes

1. Liquid contamination of electrodes (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.