X-ray imaging consoles · REGIUS family

Konica Minolta CS-1: troubleshooting and error codes

The ServiceForge knowledge base holds 9 documented symptoms for the Konica Minolta CS-1, with 12 ranked causes, 72 diagnostic checks with test points and expected values, and 217 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Calibration: Sensitivity for regular cassette radiation

Correct sensitivity differences between REGIUS 110HQ readers or plate types by exposing a solid density image and processing through Service Tool.

Ranked causes

1. New plate type with different sensitivity group introduced (common)
2. X-ray generator device changed (occasional)
3. Calibrating sensitivity difference on each REGIUS 110HQ (occasional)
4. Plate type requires sensitivity settings different from regular cassette (common)

First check

Expose solid density image on cassette

Test point: Cassette (largest size at site)
Expected: Solid density image created

15 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: AEC adjustment for C-Series Mammo Cassette Plate radiation

Automatic Exposure Control (AEC) must be adjusted when switching from RP-6M110 to CP-1M200 cassette due to lower transmission factor. Incorrect settings cause excessive patient X-ray dose or misdiagnosis.

Ranked causes

1. CP-1M200 cassette has 60% lower transmission factor than RP-6M110 (common)

First check

Measure average mammographic dose using 156 Phantom at reference exposure condition

Test point: 156 Phantom standard position
Expected: 2mGy or less for contact mammogram
Tools: Dosimeter

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Mammo system setup patient safety

Set up mammo system with high sharpness plate and high density film by configuring CS-3, printer, REGIUS unit, exposure device and operation checks.

Ranked causes

1. Mammo system requires dedicated calibration for plate version and printer settings (common)

First check

Verify CS-3 normal setting configured per Installation/Service manual

Test point: CS-3 configuration
Expected: Normal mammo system settings applied

4 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Processing parameters setup for C-Series Mammo Cassette Plate

Image processing parameters must be configured according to C-series mammo plate specifications to achieve proper sharpness and image quality for mammary gland structure and calcified image visualization.

Ranked causes

1. C-series mammo plates require specific processing parameter settings for optimal image quality (common)

First check

Set G-value parameter

Test point: Processing parameter G-value
Expected: 3.83

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: REGIUS 170/190 plate version and uniformity correction

Verify that the plate version used for cassette calibration matches the actual examination plate, and check uniformity correction table for compatibility. If plate versions differ, recalibration is required.

Ranked causes

1. Plate version mismatch between calibration and examination (common)

First check

Access uniformity correction table

Test point: Service Tool screen Reader function
Expected: Service Tool screen (Reader) opens

7 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: REGIUS 170/190 sensitivity correction

Verify that the plate version used for cassette sensitivity calibration matches the actual examination plate. If plate versions differ, recalibration is required.

Ranked causes

1. Plate version mismatch in sensitivity correction table (common)

First check

Access sensitivity calibration interface

Test point: Sensitivity button under Calibration
Expected: Reader Device screen displayed

6 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Sensitivity calibration of regular cassette radiation

Compensate sensitivity differences between REGIUS 110 units or when X-ray generator condition changes or new plate version introduced

Ranked causes

1. X-ray generator condition altered or new plate version introduced (common)

First check

Align cassette long side with vertical direction of non-grid X-ray tube

Test point: X-ray tube and cassette orientation
Expected: Long side vertical

9 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Sensitivity for mammo cassette radiation

Correct sensitivity differences for mammo cassettes (RP-6M, CP-1M) using tungsten X-ray tube with dose adjustment coefficients for time elapsed.

Ranked causes

1. New mammo plate type introduced requiring sensitivity adjustment (common)

First check

Prepare X-ray exposure for mammo cassette

Test point: X-ray tube (must be tungsten filament)
Expected: Tungsten tube selected (not mammo exposure device)

17 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Unevenness High and Standard Resolutions radiation

Regular calibration procedure to maintain image quality; requires calibration at both High (87.5µm) and Standard (175µm) resolutions

Ranked causes

1. Routine maintenance: both resolutions require calibration for normal case (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Severity
`04001`	HP1 Sensor NG(Transport Unit)	error
`04002`	HP1 Sensor NG(Transport Unit)	error
`04011`	HP2 Sensor NG(Transport Unit)	error
`04012`	HP2 Sensor NG(Transport Unit)	error
`04013`	HP2 Sensor NG(Transport Unit)	error
`04014`	HP2 Sensor NG(Transport Unit)	error
`04015`	HP2 Sensor NG(Transport Unit)	error
`04020`	Alignment Sensor NG(Start)	error
`04021`	Alignment Sensor NG(Feeder)	error
`04022`	Alignment Sensor NG(Adhesion)	error
`04023`	Alignment Sensor NG(Shelter)	error
`04024`	Alignment Sensor NG(Discharge)	error
`04025`	Alignment Sensor NG	error
`04026`	Alignment Left-side Sensor NG(Initialize)	error
`04027`	Alignment Right-side Sensor NG(Initialize)	error
`04030`	Elevator Detective Sensor NG(Start)	error
`04031`	Elevator Detective Sensor NG(Feeder)	error
`04032`	Elevator Detective Sensor NG(Adhesion)	error
`04033`	Elevator Detective Sensor NG(Shelter)	error
`04034`	Elevator Detective Sensor NG(Before Elevating)	error
`04035`	Lock HP Sensor NG	error
`04036`	Elevator HP Sensor NG	error
`04037`	Elevator Detective Sensor NG(After Elevating)	error
`04041`	Feeder's Shutter Opening Sensor NG	error
`04042`	Feeder's Shutter Closing Sensor NG	error
`04043`	Feeder's Shutter Opening Sensor NG	error
`04044`	Feeder's Shutter Closing Sensor NG	error
`04045`	Cassette Back Plate Sensor NG	error
`04046`	Backboard's Warp Detective Sensor NG	error
`04047`	Backboard's Adhesion Detective Sensor NG	error
`04048`	Ejection Shutter Close Sensor NG	error
`04061`	Slow Scan HP Sensor NG	error
`04062`	Backboard's Adhesion Detective Sensor NG	error
`04064`	V-Sync Sensor NG	error
`04065`	Backboard's Adhesion Detective Sensor NG	error
`04067`	Backboard's Adhesion Detective Sensor NG	error
`04068`	Backboard's Adhesion Detective Sensor NG	error
`04073`	Cassette Back Plate Sensor NG(Initialize)	error
`04074`	Backboard's Warp Detective Sensor NG(Initialize)	error
`04075`	Backboard's Adhesion Detective Sensor NG(Initialize)	error
`04076`	24V Power NG(Usually)	error
`04077`	24V Power NG(Door Close)	error
`04101`	Slow Scan Motor NG	error
`04102`	Transport Unit Motor NG	error
`04103`	Elevator Motor NG	error
`04104`	Alignment Motor NG	error
`04105`	Feeder's Shutter Open/Close Timeout	error
`04106`	Lock Timeout	error
`04107`	Load Motor NG	error
`04150`	Lock Initial Processing	error
`04151`	Feeder's Shutter Initial Processing	error
`04152`	Elevator Initial Processing	error
`04153`	Alignment Initial Processing	error
`04154`	Transport Unit Initial Processing	error
`04155`	Slow Scan Initial Processing	error
`04156`	Transfer Action 1 Starting NG	error
`04157`	Transfer Action 2 Starting NG	error
`04158`	Feeder's Discharge Action Starting NG	error
`04159`	Discharge Action Starting NG	error
`04160`	Feeder's Shutter Opening NG	error
`04161`	Feeder's Shutter Closing NG	error
`04162`	Lock Starting NG	error
`04163`	Cassette Falling Detective Time NG	error
`04164`	No Notice of Permission on Erase-lamp ON	error
`04165`	No Notice of Permission on Erase-lamp OFF	error
`04167`	Load Motor Initial Processing	error
`04200`	GetStatus Receiving Timeout(Initialize)	error
`04201`	GetStatus Receiving Timeout(Ready)	error
`04202`	GetStatus Receiving Timeout(Detect Barcode)	error
`04203`	GetStatus Receiving Timeout(High-voltage ON)	error
`04204`	GetStatus Receiving Timeout(Laser ON)	error
`04205`	GetStatus Receiving Timeout(Cancel Barcode)	error
`04206`	GetStatus Receiving Timeout(Processing)	error
`04207`	GetStatus Receiving Timeout(Pause)	error
`04208`	GetStatus Receiving Timeout(Standby)	error
`04209`	GetStatus Receiving Timeout(Close Front Door)	error
`04210`	GetStatus Receiving Timeout(Error)	error
`04211`	GetStatus Receiving Timeout(Standby)	error
`04212`	GetStatus Receiving Timeout(Transporting of Erase Mode)	error
`04213`	GetStatus Receiving Timeout(Power off after Ready)	error
`04216`	GoBackward Receiving Timeout	error
`04217`	Laser ON without Sending High-voltage ON(1)	error
`04218`	Laser ON without Sending High-voltage ON(2)	error
`04219`	Invalid Command	error
`04221`	StartSubScan Receiving Timeout	error
`04900`	Cassette Exists(Elevator)	error
`04902`	Cassette Exists(Open Door of Discharge)	error
`04903`	Cassette Exists(Backboard Adhesion)	error
`04904`	Turn Off Erase-lamps(2)	error
`04905`	SCB Communication Error	critical
`04906`	Warped Cassette	error
`04907`	Cassette Opening Error	error
`04908`	Falling Cassette	error
`04909`	Casette Gap Detection(Back plate magnetize)[04909]	error
`04910`	Casette Gap Detection(Casette peeling)[04910]	error
`04914`	Opening Extraction (Initialize)	error
`04917`	Feeder's Shutter Opening NG(Unlock)	error
`04918`	FAN Disconnection NG 1	error
`04920`	FAN Disconnection NG 3	error
`04921`	Erase-lamp NG	error
`12010`	Serial communication Error (Mech Resend Overflow)	error
`12012`	Serial communication Error (Mech Overrun)	error
`12013`	Serial communication Error (Mech Timeout)	error
`12020`	Msg Error (Mech illegal Msg)	error
`12210`	Serial communication Error (Net Resend Overflow)	error
`12212`	Serial communication Error (Net Overrun)	error
`12213`	Serial communication Error (Net Timeout)	error
`14000`	Signal Proc Error (Gain Overflow)	error
`14001`	Signal Proc Error (Gain Underflow)	error
`14002`	Signal Proc Error (Offset Overflow)	error
`14003`	Signal Proc Error (Offset Underflow)	error
`14010`	Signal Proc Error (QRV Overflow)	error
`14011`	Signal Proc Error (QRV Underflow)	error
`23000`	Program Error (Main Control)	critical
`23200`	Program Error (Data File Size)	critical
`23900`	Program Error (Firmware Update)	critical
`24000`	Network Error (JM Connection)	error
`25000`	Network Error (Non-Timeout)	error
`25100`	Network Error (Timeout:in General Communication)	error
`25200`	Network Error (Timeout:in Image Transmission)	error
`26000`	Operation Error (Invalid Job)	error
`26010`	Operation Error (Invalid Job Parameter)	error
`26100`	Operation Error (Modeless Job)	error
`26200`	Operation Error (Invalid Console)	error
`26300`	Operation Error (Reader Busy)	error
`26900`	Operation Error (PowerOFF under Job Execution)	critical
`6000`	Justifier HP sensor NG (Move to HP)	error
`6001`	Justifier Motor Control NG (Move to HP)	error
`6002`	Justifier HP sensor NG (Cassette Fixed position)	error
`6003`	Justifier Motor Control NG (Cassette Fixed position)	error
`6004`	Justifier Motor Control NG (Cassette Support Position)	error
`6005`	Justifier Motor Control NG (Cassette Fixed position -2)	error
`6006`	Justifier HP sensor NG (Move to HP -2)	error
`6007`	Justifier Motor Control NG (Move to HP -2)	error
`6008`	Justifier HP sensor NG (Move to HP -3)	error
`6009`	Justifier Motor Control NG (Move to HP -3)	error
`6010`	Justifier HP sensor NG (Cassette Support Position)	error
`6011`	Justifier Motor Control NG (Cassette Support Position -2)	error
`6050`	Reciever HP sensor NG (Move to HP)	error
`6051`	Elevator Motor Control NG (Move to HP)	error
`6052`	Reciever HP sensor NG (Position 1)	error
`6053`	Elevator Motor Control NG (Position 1)	error
`6054`	Elevator Motor Control NG (Position 2)	error
`6055`	Elevator Motor Control NG (Slight descent at Position 2)	error
`6056`	Elevator Motor Control NG (Position 1 -2)	error
`6057`	Reciever HP sensor NG (Move to HP -2)	error
`6058`	Elevator Motor Control NG (Move to HP -2)	error
`6059`	Reciever HP sensor NG (Move to HP -3)	error
`6060`	Elevator Motor Control NG (Move to HP -3)	error
`6061`	Reciever HP sensor NG (Move to Position 2)	error
`6062`	Elevator Motor Control NG (Position 2 -2)	error
`6100`	Transporter Sensor NG (Reading Position)	error
`6101`	Transporter Motor Control NG (Reading Position)	error
`6102`	Transporter Sensor NG (Move to HP)	error
`6103`	Transporter HP sensor NG (Move to HP)	error
`6104`	Transporter Motor Control NG (Move to HP)	error
`6105`	Transporter HP sensor NG (Pressing Position)	error
`6106`	Transporter Motor Control NG (Pressing Position)	error
`6107`	Transporter Sensor NG (Reading Position 2)	error
`6108`	Transporter Motor Control NG (Reading Position 2)	error
`6109`	Transporter Sensor NG (Pressing Position 2)	error
`6110`	Transporter Motor Control NG (Pressing Position 2)	error
`6111`	Transporter Motor Control NG (HP Passing Position)	error
`6112`	Transporter HP sensor NG (Move to HP -2)	error
`6113`	Transporter Motor Control NG (Move to HP -2)	error
`6150`	Encoder Initializing NG	error
`6151`	Subscan Motor Control NG (Mechanical HP)	error
`6152`	Subscan Motor Control NG (Reading Completion Position)	error
`6153`	Subscan Motor Control NG (Mechanical HP -2)	error
`6200`	Open Insertion Shutter NG	error
`6201`	Close Insertion Shutter NG	error
`6250`	Motor Lock Release NG (Initialize)	error
`6251`	Motor Lock Release NG (Lock)	error
`6252`	Motor Lock Release NG (Release)	error
`6300`	Justifier Sensor NG (Fixed Action)	error
`6301`	Justifier Sensor NG (Fixed)	error
`6302`	Casette Exists(Sensor Justifier)	error
`6303`	Casette Exists (Sensor Justifier)	error
`6350`	Reciever Sensor NG (Feeder)	error
`6351`	Reciever Sensor NG (Send)	error
`6352`	Reciever Sensor NG (Discharge)	error
`6353`	Reciever Sensor NG (Removed)	error
`6354`	Casette Exists (Reciever)	error
`6355`	Casette Exists (Reciever)	error
`6400`	Back Plate detection Sensor NG (Before moving to Reading Position)	error
`6401`	Back Plate detection Sensor NG (Reading Position is Stopping)	error
`6402`	Back Plate detection Sensor NG (After moving to Pressing Position)	error
`6450`	Peel Sensor Plate (Reading or Erasing)	error
`6451`	Peel Sensor NG (Non-operation)	error
`6452`	Peel Sensor NG (Start)	error
`6453`	Peel Sensor NG (Initialize)	error
`6500`	Cassette Insertion Sensor NG (Initialize)	error
`6501`	Cassette Insertion Sensor NG (Load)	error
`6502`	Cassette Insertion Sensor NG (Discharge)	error
`6503`	Back Plate Casette detection	error
`6504`	Cassette Insertion Sensor NG (Discharge -2)	error
`6550`	Polygon Rotation NG	error
`6551`	Not recieving Reading Completion signal	error
`6552`	2 Erase lamps turn off (Start)	error
`6553`	2 Erase lamps turn off (Erase)	error
`6554`	1 Erase lamp turns off (Start)	error
`6600`	Cooler fan's digital power supply disconnected	error
`6601`	Eraser cooling fan blowout	error
`6602`	Digital power supply cooling fan blowout	error
`6603`	MDU cooling fan blowout	error
`6650`	FPGA Error (Event Driver Access failed)	critical
`6651`	FPGA Error (Fail to access MDU)	critical
`6652`	FPGA Error (Fail to access LMC)	critical
`6653`	FPGA Error (I/O Control failed)	critical
`6654`	FPGA Error (Fail to open Image Driver)	critical
`6655`	FPGA Error (Fail to access PMU)	critical
`6750`	Reception desk board opening and shutting position sensor NG	error
`6751`	Reception desk board HP location sensor NG	error
`6765`	Reception desk board opening and shutting position sensor NG	error
`6766`	Reception desk board HP location sensor NG	error
`6780`	Reception desk board opening and shutting position sensor NG	error
`6781`	Reception desk board HP location sensor NG	error

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.