Hologic InSight: troubleshooting and error codes
The ServiceForge knowledge base holds 26 documented symptoms for the Hologic InSight, with 28 ranked causes, 72 diagnostic checks with test points and expected values, and 401 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
Unit does not power on high voltage
System cabinet shows no signs of power; check fuses in Power Input Module and DIN Rail
Ranked causes
- 1. Power Input Module fuse open (100-120V input) (common)
- 2. Power Input Module fuse open (220-240V input) (common)
- 3. DIN Rail fuse open (occasional)
Inspect Power Input Module fuses for open condition
- Test point
- Power Input Module fuses (100-120V or 220-240V)
- Expected
- Intact filament; continuity across fuse
- Tools
- Visual inspection or multimeter
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Beam quality verification radiation
X-ray beam quality measurement using dosimeter to establish Half-Value Layer (HVL) compliance
Ranked causes
- 1. HVL below specification (unknown)
Set system parameters for beam quality measurement
- Test point
- System Configuration - Physician Preferences tab
- Expected
- Simultaneous kV/mA setting Disabled
5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
C-arm brake not functioning properly caution
C-arm brake fails to stop or hold C-arm in position, or brake operation is sluggish
Ranked causes
- 1. C-arm brake wear or damage (occasional)
Test C-arm brake engagement
- Test point
- C-arm brake assembly
- Expected
- Brake holds C-arm firmly when engaged
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
C-arm movement restricted when brake disengaged caution
C-arm rotation is not free or encounters resistance when brake is disengaged
Ranked causes
- 1. Friction or obstruction in C-arm rotation mechanism (occasional)
Test C-arm movement with brake disengaged
- Test point
- C-arm rotation mechanism
- Expected
- Free and unrestricted movement in all directions
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
C-arm rotation mechanism has excessive end-play caution
C-arm rotates with loose or slack movement indicating excessive play in pivot pins or bearings
Ranked causes
- 1. Loose internal bolt in C-arm rotation pivot (occasional)
Inspect C-arm rotation mechanism for end-play
- Test point
- C-arm rotation pivot
- Expected
- No excessive end-play; rotation smooth without slack
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Laser alignment
Side and rear laser beams must be aligned to crosshairs on template placed on image intensifier
Ranked causes
- 1. Laser misalignment requiring adjustment (unknown)
Place laser alignment template on image intensifier
- Test point
- image intensifier
- Expected
- template vertical line points to C-arm, fixture does not move
6 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Monitor gamma settings patient safety
Monitor gamma settings must be verified and set to DICOM standard for proper display of medical imaging data.
Ranked causes
- 1. Gamma settings require DICOM verification (common)
Access menu settings
- Test point
- Touchscreen base
- Expected
- Menu button pressed and menu displayed
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Touchscreen alignment
Touchscreen requires calibration alignment to ensure accurate touch response and coordinate mapping on the monitor display.
Ranked causes
- 1. Touchscreen alignment drift or initialization (common)
ELO touchscreen utility accessible
- Test point
- Windows taskbar
- Expected
- ELO icon visible in taskbar or accessible via Control Panel
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: X-ray Controller radiation
X-ray controller must be calibrated using calibration software after XRC board service or replacement. Operator must wear lead apron during calibration as radiation is being produced.
Ranked causes
- 1. XRC board requires calibration (common)
Exit InSight application and enter System Configuration
- Test point
- InSight application menu
- Expected
- System Configuration menu accessible
13 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Collimation adjustment required radiation
C-arm collimator misalignment causes uneven field coverage; circular image appears off-center or shaded unevenly when rotated 180 degrees
Ranked causes
- 1. Collimator assembly out of alignment (common)
Disable Simultaneous kV/mA setting
- Test point
- System Configuration - Physician Preferences tab
- Expected
- Simultaneous kV/mA set to Disabled
9 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
External video monitor does not show entire screen
External monitor only displays Fluoroscan X-ray image, not full Windows desktop
Ranked causes
- 1. Video Controller card not set up properly for full display (common)
Verify Video Playback Settings configuration
- Test point
- Video Playback Settings dialog, 'Use Pure Video DVD Max' checkbox
- Expected
- Use Pure Video DVD Max is de-selected (no checkmark)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Flex-arm lateral movement restricted caution
Flex-arm does not move freely from right to left or left to right
Ranked causes
- 1. Loose or tight mounting hardware at flex-arm (common)
Test flex-arm lateral movement
- Test point
- Flex-arm assembly
- Expected
- Free and unrestricted movement right to left and left to right
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Flex-arm to C-arm shaft set-screw loose caution
Set-screw at flex-arm to C-arm shaft connection is not properly secured
Ranked causes
- 1. Set-screw vibration or incomplete tightening (occasional)
Inspect set-screw security at flex-arm to C-arm shaft junction
- Test point
- Set-screw at the very end of the flex-arm
- Expected
- Set-screw is tight and secure
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Flex-arm vertical lock not restricting movement caution
Flex-arm moves vertically when lock is engaged; lock does not prevent up and down motion
Ranked causes
- 1. Flex-arm lock mechanism malfunction (occasional)
Test flex-arm lock function
- Test point
- Flex-arm lock mechanism
- Expected
- Vertical movement restricted when lock is engaged
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Flex-arm vertical movement excessive force required caution
Vertical movement of flex-arm requires more than expected force or is difficult to operate when arm is extended
Ranked causes
- 1. Friction or mechanical resistance in flex-arm joints (occasional)
Measure force required for vertical flex-arm movement
- Test point
- Flex-arm when fully extended from cabinet
- Expected
- Approximately 35 lbs. maximum force required
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Horizontal arm movement restricted caution
Horizontal arm does not move freely or encounters resistance during movement
Ranked causes
- 1. Loose or tight mounting hardware (common)
Test horizontal arm movement freedom
- Test point
- Horizontal arm assembly
- Expected
- Free and unrestricted movement
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Image resolution verification - mesh test radiation
Measurement of system resolution using Resolution Test Tool Model 141 in 6-inch field
Ranked causes
- 1. Resolution below 40 Mesh minimum (unknown)
Select field of view
- Test point
- InSight application controls
- Expected
- 6-inch field selected
2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Image resolution verification - Nuclear Associates test with ADR radiation
Measurement of system resolution using Nuclear Associates Test Tool Model 07-647 with ADR enabled
Ranked causes
- 1. Resolution below 30 Mesh minimum with ADR (unknown)
Enable ADR and set noise suppression
- Test point
- InSight application controls
- Expected
- ADR enabled; Noise Suppression = High
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Image resolution verification - parallel line pairs radiation
Measurement of system resolution using parallel line pairs test tool in 6-inch field
Ranked causes
- 1. Resolution below 7.0 lp/mm minimum (unknown)
Set system parameters for image quality measurement
- Test point
- System Configuration - Physician Preferences tab
- Expected
- Simultaneous kV/mA setting Disabled
4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Laser does not turn off caution
Laser remains on after switch is pressed to turn off
Ranked causes
- 1. Laser power control circuit malfunction (unknown)
Press laser switch to OFF
- Test point
- laser switch OFF position
- Expected
- laser turns off within 1 second
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Laser does not turn on
Laser switch does not activate laser beam
Ranked causes
- 1. Laser switch not functioning (unknown)
Verify laser switch responds to manual activation
- Test point
- laser switch
- Expected
- laser turns on on first push, turns off on second push
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Monitor brightness or contrast controls not functioning
Brightness and contrast adjustment controls on monitor are inoperative or do not change display
Ranked causes
- 1. Control potentiometer failure or loose connection (occasional)
Test brightness control adjustment
- Test point
- Monitor brightness control
- Expected
- Display brightness changes smoothly across full range
1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Monitor X-ray On lights not functioning
X-ray On indicator lights on monitor do not illuminate or function improperly
Ranked causes
- 1. Burned out indicator light or electrical connection failure (occasional)
Test X-ray On indicator lights
- Test point
- Monitor X-ray On light indicator
- Expected
- Lights illuminate when X-ray is on
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
No video output at external DVI port
External monitor connected to DVI port receives no signal from the system
Ranked causes
- 1. Video Controller card not set up properly (common)
Verify Video Controller configuration in Matrox PowerDesk-HF
- Test point
- Multi-Display Setup dialog
- Expected
- 2 displays. Clone mode (including features) is selected
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Power cord insulation damaged high voltage
Power cord shows signs of damage such as cuts, splits, fraying, or other deterioration of insulation
Ranked causes
- 1. Mechanical damage to power cord (common)
Visual inspection of power cord insulation
- Test point
- Full length of power cord from mains to system inlet
- Expected
- No cuts, splits, fraying, or other damage visible
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
X-ray image not circular during C-arm movement
X-ray image on monitor changes shape, distorts, or is not circular when C-arm is moved in any direction
Ranked causes
- 1. C-arm misalignment or mechanical binding (occasional)
Observe X-ray image while moving C-arm through full range
- Test point
- Monitor image during C-arm movement
- Expected
- Image remains circular in all directions
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
02 | Expected next character to be end-of-message, but it wasn't | Message parsing error during XRC communication | warning |
03 | The buffer for incoming characters is full | Excessive incoming message traffic or buffer not cleared | warning |
04 | Bad value for a control code inside the receive message routine | Invalid control code in incoming message | warning |
05 | Can't find a receive queue for an incoming message (they're all in use) | All receive queues occupied | warning |
08 | Bad value for the first character in a sequence number (for an incoming message) | Invalid sequence number first character | warning |
09 | Bad value for the second character in a sequence number or the whole number is bad | Invalid sequence number format in incoming message | warning |
0A | No transmit queue available for reply to Get Version Number command | Get Version Number command received with no available queue | warning |
0B | Bad value for first character of command code (incoming message) | Invalid command code first character | warning |
0C | Bad value for second character of command code (incoming message) | Invalid command code second character | warning |
0D | Command code value is too big (incoming message) | Command code exceeds maximum valid value | warning |
11 | Bad value for first character of check sum (incoming message) | Invalid checksum first character | warning |
12 | Bad value for second character of check sum, or back check sum | Invalid checksum format in incoming message | warning |
13 | Bad value for data character (incoming message) | Invalid data character in message | warning |
14 | Bad value for string data character (incoming message) | Invalid character in string data field | warning |
20 | Could not find transmit queue for outgoing message (they're all in use) | All transmit queues occupied when sending message | warning |
23 | Message has been transmitted, but transmit queue was not freed | Queue not released after message transmission | warning |
24 | Message has been transmitted, but transmit queue was not freed (different place in code) | Queue not released after message transmission (alternate code path) | warning |
26 | Current sequence number (for outgoing message) is still in use | Attempting to reuse an active sequence number | warning |
27 | Current sequence number is still in use and all transmit queues are in use | Sequence number active and no available queues | warning |
28 | Current sequence number is not available for outgoing message (different place in code) | Sequence number allocation failure in alternate code path | warning |
29 | All the transmit queues are in use | All transmit queues occupied | warning |
2A | An unrecognized state has occurred in the function that finds transmit queues | Invalid state in queue allocation function | error |
30 | The event list is out of space | Event list buffer full | warning |
31 | The bus used to communicate with the I2C board is not free | I2C bus busy or locked | warning |
32 | The bus used to communicate with the I2C board is not free (different place in code) | I2C bus busy or locked (alternate code path) | warning |
33 | The bus used to communicate with the I2C board is not free (different place in code) | I2C bus busy or locked (another alternate code path) | warning |
38 | Error in I2C board communications code | I2C board communication failure | warning |
39 | Error in I2C board communications code | I2C board communication failure | warning |
3A | Error in I2C board communications code | I2C board communication failure | warning |
3B | Error in I2C board communications code | I2C board communication failure | warning |
3C | Error in I2C board communications code | I2C board communication failure | warning |
3D | Error in I2C board communications code | I2C board communication failure | warning |
3E | Error in I2C board communications | I2C board communication failure | warning |
40 | Initial KV value is too far from target (during calibration) | X-ray tube kilovoltage initialization error during calibration | critical |
41 | Initial MA value is too far from target (during calibration) | X-ray tube milliamperage initialization error during calibration | critical |
42 | Maximum possible input for KV does not reach target value (during calibration) | KV cannot reach target at maximum input during calibration | critical |
43 | Maximum possible input for MA does not reach target value (during calibration) | MA cannot reach target at maximum input during calibration | critical |
44 | Target KV value not obtained after maximum number of retries (during calibration) | KV fails to stabilize after max retries during calibration | critical |
45 | Target MA value not obtained after maximum number of retries (during calibration) | MA fails to stabilize after max retries during calibration | critical |
46 | Error in C-Arm I/O board communications | C-Arm I/O board communication failure | warning |
47 | Error in C-Arm I/O board communications | C-Arm I/O board communication failure | warning |
48 | Error in C-Arm I/O board communications | C-Arm I/O board communication failure | warning |
49 | Error in C-Arm I/O board communications | C-Arm I/O board communication failure | warning |
4A | Error in C-Arm I/O board communications | C-Arm I/O board communication failure | warning |
4B | Error in C-Arm I/O board communications | C-Arm I/O board communication failure | warning |
4C | Error in C-Arm I/O board communications | C-Arm I/O board communication failure | warning |
4D | Error in C-Arm I/O board communications | C-Arm I/O board communication failure | warning |
4E | Error in C-Arm I/O board communications | C-Arm I/O board communication failure | warning |
50 | Error transmitting characters to host PC | Host PC communication transmission failure | warning |
51 | Error transmitting characters to host PC | Host PC communication transmission failure | warning |
52 | Error transmitting characters to host PC | Host PC communication transmission failure | warning |
53 | Error transmitting characters to host PC | Host PC communication transmission failure | warning |
54 | Error transmitting characters to host PC | Host PC communication transmission failure | warning |
56 | Error communicating with the X-ray power supply hardware | X-ray power supply communication failure | warning |
57 | Error communicating with the X-ray power supply hardware | X-ray power supply communication failure | warning |
58 | Error communicating with the X-ray power supply hardware | X-ray power supply communication failure | warning |
59 | Error communicating with the X-ray power supply hardware | X-ray power supply communication failure | warning |
5 Minute X-Ray Limit Exceeded | Continuous X-ray time limit exceeded; X-rays turned off | X-ray system left on continuously for 5 minutes | warning |
80 | Error communicating with the EEPROM | EEPROM communication failure | warning |
81 | Error communicating with the EEPROM | EEPROM communication failure | warning |
82 | Error communicating with the EEPROM | EEPROM communication failure | warning |
83 | Error communicating with the X-ray power supply hardware | X-ray power supply communication failure | warning |
84 | Error communicating with the X-ray power supply hardware | X-ray power supply communication failure | warning |
85 | Error communicating with the X-ray power supply hardware | X-ray power supply communication failure | warning |
86 | Error communicating with the X-ray power supply hardware | X-ray power supply communication failure | warning |
87 | An invalid interrupt has been triggered | Unexpected interrupt event detected | error |
89 | Error communicating with the EEPROM | EEPROM communication failure | warning |
8A | Error communicating with the EEPROM | EEPROM communication failure | warning |
8B | Error communicating with the EEPROM | EEPROM communication failure | warning |
8C | Error communicating with the EEPROM | EEPROM communication failure | warning |
8D | Error communicating with the EEPROM | EEPROM communication failure | warning |
8E | Error communicating with the EEPROM | EEPROM communication failure | warning |
8F | Error communicating with the EEPROM | EEPROM communication failure | warning |
90 | Error communicating with the EEPROM | EEPROM communication failure | warning |
91 | Error communicating with the EEPROM | EEPROM communication failure | warning |
92 | Error communicating with the EEPROM | EEPROM communication failure | warning |
93 | Error communicating with the EEPROM | EEPROM communication failure | warning |
94 | Error communicating with the EEPROM | EEPROM communication failure | warning |
95 | Error communicating with the EEPROM | EEPROM communication failure | warning |
96 | Error communicating with the EEPROM | EEPROM communication failure | warning |
99 | Error in I2C board communications | I2C board communication failure | warning |
9D | Error in I2C board communications | I2C board communication failure | warning |
9E | Error in I2C board communications | I2C board communication failure | warning |
9F | Error in I2C board communications | I2C board communication failure | warning |
A1 | Error in updating XRC status | XRC status register update failure | warning |
A4 | An impossible condition has occured | Unexpected system state detected | critical |
A5 | An invalid interrupt has been triggered | Unexpected interrupt event detected | error |
A6 | An invalid interrupt has been triggered | Unexpected interrupt event detected | error |
A7 | An invalid interrupt has been triggered | Unexpected interrupt event detected | error |
A8 | An invalid interrupt has been triggered | Unexpected interrupt event detected | error |
A9 | An invalid interrupt has been triggered | Unexpected interrupt event detected | error |
AB | An invalid interrupt has been triggered | Unexpected interrupt event detected | error |
AC | An un-implemented function has been called | Code execution reached unimplemented function | error |
ACK reply unknown command | XRC received message but command code not recognized | Image acquisition operation | warning |
Backup Not Performed 30 Days | System backup overdue | More than 30 days since last backup performed | warning |
Calibration Check Failed (Non-Service User) | System not calibrated; operator cannot proceed | Calibration check failure when non-service user logs in | error |
Calibration Check Failed (Service User) | System needs calibration | Calibration check failure during system startup when logged in as service user | error |
Camera communication port has not been specified | No serial port assigned for camera communication | Missing port configuration at startup | critical |
Can not create a Worklist request | Worklist request creation failed | Error during DICOM worklist query request creation | error |
Can not process Worklist Query | Worklist query processing failed | Error processing DICOM worklist query with invalid or missing data | error |
CheckCalibration file access error | Could not read calibration file at startup | Calibration verification at system startup | error |
CImageLoaderReview1::SetFilter() bad data | NULL image list received from session during image review filter setup | Review image list operation when no images exist | warning |
CImageLoaderReview1::UpdateList() bad data | NULL image list for session during review list update | Review image list operation when no images exist | warning |
CLstListImages::Create() image window error | Windows operating system call failed during image window creation | Image list image window creation | error |
CLstListImages::CreateLayout() memory error | Memory allocation failed during image list layout creation | List Control manipulation operation initiated | error |
CLstListImages::CreateLoader() memory error | Memory allocation failed during image list loader creation | List Control manipulation operation initiated | error |
CLstListImages::Create() system error | Windows operating system call failed during main window creation | Image list main window creation | error |
CLstListImages::SetupScrollBar() system error | Windows operating system call failed during scroll bar parameter setup | Scroll bar initialization during list display | error |
CLstListImages::ShowPatientDetails() bad data | Selected image has no associated study record | Attempt to display patient details for image without study data | warning |
CLstListImages::SignalDoubleClick() system error | Windows operating system call failed while posting double-click message | Double-click event in image list | error |
CLstListImages::SignalSelection() system error | Windows operating system call failed while posting selection message | Image selection event in list control | error |
CLstPatientDetails::SetStudy() bad data | Error reading patient details from database | Patient details display or update operation | warning |
CLstStudyList::CreateLayout() memory error | Memory allocation failed during study list layout creation | List Control manipulation operation initiated | error |
CLstStudyList::CreateLoader() memory error | Memory allocation failed during study list loader creation | List Control manipulation operation initiated | error |
CLstVistaDetails::SetStudy() bad data | Error reading VISTA details for patient | VISTA details retrieval operation | warning |
Collimator Invalid Position | Collimator is in an invalid position; X-rays cannot be generated | During image acquisition or when starting X-rays with collimator not in valid position | error |
Collimator Invalid Position (Acquisition) | Collimator in invalid position; X-ray generation blocked | Collimator error prevents starting image acquisition | error |
Computation Error | Mathematical or computation operation failure | Error during data calculation or processing | error |
Could not abort the image acquisition process | Failed to terminate active acquisition | Acquisition abort command failure | critical |
Could not create Sapera Acquisition object | Image acquisition driver object instantiation failed | Sapera acquisition module initialization failure | critical |
Could not create Sapera Buffer object | Image buffer management object instantiation failed | Sapera buffer module initialization failure | critical |
Could not create Sapera Flat Field object | Flat Field correction object instantiation failed | Sapera Flat Field module initialization failure | critical |
Could not create Sapera Flat Field Transfer object | Flat Field data transfer object instantiation failed | Sapera Flat Field transfer module initialization failure | critical |
Could not create Sapera Processor object | Image processing library failed to instantiate processor | Host image processing initialization failure | critical |
Could not create Sapera RtPro object | Image Board driver failed to instantiate imaging object | Image Board initialization failure | critical |
Could not create Sapera Transfer object | Data transfer object instantiation failed | Sapera transfer module initialization failure | critical |
Could not create Sapera View object | Image display object instantiation failed | Sapera view module initialization failure | critical |
Could not create the Image Board object | Image Board driver object instantiation failed | Image Board object creation failure | critical |
Could not create Video Recorder object | Video recorder driver object instantiation failed | Video recorder module initialization failure | critical |
Could not destroy Image Board buffers | Image buffer cleanup operation failed | Image Board buffer teardown failure | critical |
Could not destroy Sapera Acquisition object | Image acquisition driver object cleanup failed | Sapera acquisition module shutdown failure | critical |
Could not destroy Sapera Buffer object | Image buffer management object cleanup failed | Sapera buffer module shutdown failure | critical |
Could not destroy Sapera Flat Field object | Flat Field correction object cleanup failed | Sapera Flat Field module shutdown failure | critical |
Could not destroy Sapera Flat Field Transfer object | Flat Field data transfer object cleanup failed | Sapera Flat Field transfer module shutdown failure | critical |
Could not destroy Sapera Processor object | Image processing library failed to clean up processor | Host image processing shutdown failure | critical |
Could not destroy Sapera RtPro object | Image Board driver failed to clean up imaging object | Image Board shutdown failure | critical |
Could not destroy Sapera Transfer object | Data transfer object cleanup failed | Sapera transfer module shutdown failure | critical |
Could not destroy Sapera View object | Image display object cleanup failed | Sapera view module shutdown failure | critical |
Could not get access to the image buffer | Failed to obtain reference to image memory buffer | Buffer access operation failure | critical |
Could not load the image bitmap | Failed to read image file from storage | Image load operation failure | critical |
Could not save the image bitmap | Failed to write image data to storage | Image save operation failure | critical |
Could not start the image acquisition process | Image Board failed to begin data capture | Acquisition start command failure | critical |
Could not start video recording | Failed to begin video file recording operation | Video recording start operation failure | critical |
Could not stop the image acquisition process, aborting | Failed to stop ongoing acquisition, attempting abort | Acquisition stop command failure | critical |
Create KeepAlive timer failed | Could not restart keep-alive loop | System startup or error recovery | critical |
Create message timeout timer failed | Could not create outgoing message timeout timer | Creating message reply timer | error |
Create OVERLAPPED event handle failed | Error starting basic message transmit or receive loop | System initialization | critical |
Create reply timeout timer failed | Failed to create timer for incoming message processing | Processing incoming message | error |
CStudyLayoutXxx::UpdateRow() bad data | Failed to update display row due to missing study data | Patient or worklist data display refresh | warning |
Data file upgrade conversion failed | Data upgrade process creation error | Error occurred during creation of data upgrade application process | warning |
Delayed ReadFile failure | Low-level read operation failed for incoming message | Receiving message from XRC | error |
DICOM Printer Error | DICOM printer status cannot be obtained or error occurred | DICOM module unable to read DICOM printer status | error |
DICOM Printer Out of Film | DICOM printer has no film loaded | DICOM printer out of film during print operation | warning |
Drive Access Error | Cannot access requested drive or media | Error attempting to read/write to unknown path or removable media | error |
E-22 | Bad data - format error in string | System cannot parse time-span from temp.log file | warning |
E-22 | Memory allocation error | System fails to allocate memory for log processing | error |
E-22 | File access error - file cannot be opened for reading | System attempts to open log file for reading | error |
EEProm Check Failed (Non-Service User) | EEProm error; recovery required | EEProm check failure with non-service user logged in | error |
EEProm Check Failed (Service User) | EEProm data error; system needs calibration | EEProm check failure during startup with service user logged in | error |
Error acquiring Flat Field black image | Black image acquisition failed during flat field calibration | Error acquiring black image during flat field calibration when calling snap function | error |
Error calculating Flat Field gains | Flat field gain calculation failed | Error during flat field gain calculation | error |
Error calculating Flat Field offsets | Flat field offset calculation failed | Error while calculating flat field gains and flat field offsets | error |
Error changing the image display | Failed to modify image display parameters or configuration | Image display modification operation failure | critical |
Error cleaning up the temp directory for a new session | Failed to remove temporary session files | Temporary directory cleanup operation failure | critical |
Error communicating with a camera | Camera port communication failure | Error while opening the camera port during flat field or warp calibration | error |
Error communicating with X-ray controller | X-ray control communication failure | Error while enabling/disabling X-rays or setting power level | error |
Error copying warp bitmap file | Warp bitmap file copy failed in demo mode | Error copying warp bitmap file while in demo mode using previous acquired image | error |
Error creating a directory for cine loop | Failed to create cine sequence storage directory | Cine directory creation failure | critical |
Error creating image directory | Failed to create image storage directory | Image directory creation failure | critical |
Error creating Sapera objects | Multiple Sapera library object instantiation failed | Sapera framework initialization failure | critical |
Error creating the image display | Failed to initialize image display window or surface | Image display creation operation failure | critical |
Error creating video file | Failed to create video output file | Video file creation failure | critical |
Error creating video stream | Failed to initialize video stream object | Video stream creation operation failure | critical |
Error destroying Sapera objects | Multiple Sapera library object cleanup failed | Sapera framework shutdown failure | critical |
Error destroying the Image Board object | Image Board driver object cleanup failed | Image Board object destruction failure | critical |
Error displaying bitmap for demo acquisition | Failed to display demonstration mode image data | Demo image display operation failure | critical |
Error emptying buffer | Failed to clear image buffer contents | Buffer clear operation failure | critical |
Error getting buffer address | Failed to retrieve memory address of image buffer | Buffer address lookup operation failure | critical |
Error getting comm state | Failed to retrieve camera communication state | Camera state query operation | critical |
Error getting raw image data | Failed to access unprocessed image buffer data | Raw image data access failure | critical |
Error getting Xray power from XRC | Failed to query X-ray power status from controller | X-ray power status query failure | critical |
Error initializing Internal Image Board buffers | Internal image board buffer initialization failed | Internal buffer setup failure | critical |
Error initializing Sapera Image Board buffers | Sapera image buffer initialization failed | Image Board buffer setup failure | critical |
Error initializing X-ray controller | XRC controller initialization failed | Error while initializing the XRC controller | error |
Error loading bitmap file from the hard drive | Failed to read bitmap file from storage device | Bitmap file read operation failure | critical |
Error loading flat field calibration data | Failed to apply Flat Field calibration to system | Flat Field data application failure | critical |
Error loading image | Image file load failed during flat field calibration | Error while loading .bmp or .tif file selected by user during flat field calibration | error |
Error loading the image from file | Failed to retrieve image data from disk | Image file read operation failure | critical |
Error loading warp calibration data | Failed to apply warp calibration to system | Warp data application failure | critical |
Error opening serial port for camera communications | Unable to establish serial communication with imaging camera | Camera communications initialization failure | critical |
Error processing camera command | Camera did not process commanded instruction correctly | Command execution failure | critical |
Error processing display flags for static image | Static image display parameters could not be processed | Display flags processing failure for static image | critical |
Error processing FPGA dark fluoro | Dark fluoroscopy filter failed in FPGA | FPGA dark fluoro operation | critical |
Error processing FPGA edge enhancement | Edge enhancement filter failed in FPGA | FPGA edge enhancement operation | critical |
Error processing FPGA flip | Image flip operation failed in FPGA | FPGA flip operation | critical |
Error processing FPGA motion detection | Motion detection function failed in FPGA | FPGA motion detection operation | critical |
Error processing FPGA noise suppression | Noise suppression filter failed in FPGA | FPGA noise suppression operation | critical |
Error processing FPGA rotation | Image rotation function failed in FPGA | FPGA image rotation operation | critical |
Error processing live function | Real-time live image processing failed | Live image processing operation | critical |
Error processing live image function for Dark Fluoro | Real-time dark fluoroscopy filter failed | Live dark fluoro operation | critical |
Error processing live image function for Edge Enhancement | Real-time edge enhancement filter failed | Live edge enhancement operation | critical |
Error processing live image function for Flip | Real-time image flip operation failed | Live flip operation | critical |
Error processing live image function for Motion Detection | Real-time motion detection filter failed | Live motion detection operation | critical |
Error processing live image function for Noise Reduction | Real-time noise reduction filter failed | Live noise reduction operation | critical |
Error processing live image function for Reverse Video | Real-time reverse video filter failed | Live reverse video operation | critical |
Error processing live image function for Rotation | Real-time image rotation operation failed | Live rotation operation | critical |
Error processing Sapera hardware overlay | Hardware-accelerated display overlay operation failed | Hardware overlay processing failure | critical |
Error processing static image function for AOI | Static Area of Interest operation failed in host processor | Static AOI operation failure | critical |
Error processing static image function for Dark Fluoro | Static dark fluoroscopy filter failed in host processor | Static dark fluoro operation failure | critical |
Error processing static image function for Edge Enhancement | Static image edge enhancement failed in host processor | Static edge enhancement operation failure | critical |
Error processing static image function for Flip | Static image flip operation failed in host processor | Static image flip operation failure | critical |
Error processing static image function for Reverse Video | Static reverse video filter failed in host processor | Static reverse video operation failure | critical |
Error processing static image function for Rotation | Static image rotation operation failed in host processor | Static image rotation operation failure | critical |
Error processing static image function for Zoom | Static image zoom operation failed in host processor | Static zoom operation failure | critical |
Error reading backup from %1 | Backup archive read error during restore | Error reading archive file while restoring to temporary folder | error |
Error reading Flat Field calibration file | Failed to access or load Flat Field calibration data | Flat Field calibration file read operation failure | critical |
Error reading from %1 | Disk read error during backup operation | Error occurs while reading free space on disk during backup | error |
Error reading from camera serial port | Failed to receive data from camera | Serial port read operation failure | critical |
Error reading target media | Media read error during recovery | Any error reading media other than unformatted error | error |
Error reading warp calibration file | Failed to access or load warp calibration data | Warp calibration file read operation failure | critical |
Error resetting static flags | Failed to reset static image display flags | Static flags reset operation failure | critical |
Error resetting the FPGA functions | Failed to reset FPGA image processing modules | FPGA reset operation failure | critical |
Error response received from camera | Camera returned an error status | Invalid camera response received | critical |
Error saving display flags into a file | Failed to store display parameters to file | Display flags file save operation failure | critical |
Error saving Flat Field correction file | Flat field correction file save failed | Error saving flat field correction file (FF6_FILE or FF4_FILE) | error |
Error saving image to permanent directory | Failed to save image to long-term storage location | Permanent image save operation failure | critical |
Error saving image to temp directory | Failed to save temporary image file | Temporary image save operation failure | critical |
Error saving raw image | Failed to save unprocessed image data | Raw image save operation failure | critical |
Error saving Warping bitmap file | Warp calibration bitmap save failed | Error while saving image bitmap for calibration during warp calibration | error |
Error saving Warping calibration file | Warp calibration file save failed | Error while calculating warp calibration and saving to calibration file | error |
Error setting a window to the Sapera View object | Failed to assign display window to view object | Window assignment operation failure | critical |
Error setting camera gain | Unable to set or get camera gain parameters | Camera gain adjustment during initialization or operation | critical |
Error setting Image Board configuration parameters | Failed to apply configuration to Image Board | Configuration parameter application failure | critical |
Error setting internal image board trigger | Failed to configure image board acquisition trigger | Trigger configuration operation | critical |
Error setting internal image board trigger frequency | Failed to configure trigger frequency parameter | Trigger frequency configuration operation | critical |
Error setting video stream format | Failed to configure video stream parameters | Video stream format configuration failure | critical |
Error starting cine loop acquisition | Failed to begin continuous cine sequence capture | Cine acquisition start failure | critical |
Error starting image acquisition | Failed to begin standard image capture | Image acquisition start failure | critical |
Error starting image acquisition | Image acquisition snap/grab function failed | Error while calling snap and grab functions of image board during warp and flat field calibration | error |
Error stopping the acquisition | Failed to terminate image acquisition process | Acquisition termination failure | critical |
Error stopping video recording | Failed to terminate active video recording session | Video recording stop operation failure | critical |
Error updating image display flags | Failed to modify image display parameters | Display flags update operation failure | critical |
Error updating image presentation state file | Failed to update image metadata state information | State file update operation failure | critical |
Error writing backup to %1 | Backup write to media failed | Error while writing the archived file to backup media | error |
Error writing to camera serial port | Failed to transmit data to camera | Serial port write operation failure | critical |
Error writing video frame to a file | Failed to write video frame data to storage | Video frame write operation failure | critical |
Error zooming image | Image zoom operation failed | Image zoom processing failure | critical |
External Data Error | Invalid data passed for processing | Bad data received for processing operation | error |
Failed to connect to Network | Network connection failed | DICOM worklist query operation attempted without network access | error |
Failed to open association with Broker | DICOM association with broker failed | Error during DICOM worklist query when opening broker association | error |
Failed to start X-rays | X-ray startup failed; calibration mode not set | Error turning on X-rays while performing calibration | error |
FakeCalibrate file access error | Could not read default calibration file | System startup or calibration | error |
File Access Error | Cannot open, read or write specified file | File system access error during file operation | error |
Flat Field buffer has invalid format | Flat Field data in memory has invalid structure | Flat Field buffer data corruption | critical |
Flat Field calibration data has not been loaded | System operating without Flat Field calibration active | Flat Field calibration data missing from memory | critical |
Flat Field calibration file has invalid format | Flat Field calibration file format does not match expected structure | Flat Field calibration file parsing failure | critical |
Flat Field/Camera Gain calibration failed | Flat field or camera gain calibration validation failed | Calibration validation failed after pressing Start Flat Field Calibration button | warning |
Hospital System Access Failed | Cannot access hospital system; network or PACS error | DICOM unable to open association with PACS or ping fails | error |
Image Board Error | Communication with image board failed | Error communicating with image board hardware | error |
Image Count Warning | User has reached memory barrier limit for images per session | User has taken majority of allowed images per session | info |
Image has invalid number of bits allocated | Image bit allocation parameter is invalid or corrupted | Image header validation failure | critical |
Image has invalid number of bits stored | Image bit storage parameter is invalid or corrupted | Image header validation failure | critical |
Image has invalid number of columns | Image width parameter is invalid or corrupted | Image dimension validation failure | critical |
Image has invalid number of rows | Image height parameter is invalid or corrupted | Image dimension validation failure | critical |
Image Limit Per Session | Maximum images per session reached; X-rays disabled | User reaches 200 image limit per session | warning |
Image Processor Start Failed | Image acquisition could not be started | Error from image processor module during acquisition start | error |
Images Not Saved at Session End | One or more images from session were not saved | User exits session or switches view without saving all images | warning |
Input buffer overflow | Incoming messages from XRC came in too fast to process | Receiving messages from XRC | warning |
InSight software not found | InSight software not installed or not detected | Software verification failed during Image Calibration Dialog initiation | error |
Invalid argument has been passed to the function | Function received an invalid or incompatible parameter | Invalid parameter in function call | critical |
Invalid camera synchronization mode | Camera synchronization setting is incorrect or unsupported | Invalid sync mode configuration | critical |
Invalid checksum | Message from XRC has incorrect checksum | Receiving message from XRC | warning |
Invalid command code | Message from XRC contains invalid command code | Receiving message from XRC | warning |
Invalid Image Board configuration parameter | Configuration file contains invalid or unsupported parameter | Configuration file parsing failure | critical |
Invalid image processing function specified | Image processing request uses unsupported or invalid function | Invalid function parameter passed to processor | critical |
Invalid User Data | User entered invalid value in data field | User enters illegal value in input field during operation | warning |
KeepAlive failed | X-ray source stopped responding to keep-alive messages | XRC communications monitoring | critical |
Live image processing function called for static image | Real-time processing function invoked on non-live image data | Wrong processing function used for image type | critical |
Log File Export Error | Failed to export log file to destination media | Error copying log file to export destination | error |
Lost X-Ray Source Communication | Communication with X-ray source lost; system cannot proceed | Communication error with X-ray source module | critical |
Maximum number of hits per query reached | Query result limit exceeded; worklist entries ignored | DICOM worklist query returned more results than configured limit | warning |
Maximum X-ray time exceeded | X-rays on continuously for too long | Continuous X-ray operation | warning |
Memory Access Error | System error accessing memory | Error during memory read/write operation | error |
Memory Allocation Error | System unable to create required object due to insufficient memory | Memory allocation failure during object creation | error |
Message slot status error | Incoming message received before previous message processed | Receiving message | warning |
Message timeout not found | Failed to reply to incoming message and message not found | Incoming message timeout exceeded | info |
Message timer timeout | Message timer timed out but message not found | XRC communication timeout | info |
Minimum Patient Last Name and Patient ID required | Validation failed; required patient info missing | Validation of patient selection dialog when required fields empty | warning |
Minor XRC Error | Minor XRC error occurred | Minor error detected in XRC module | warning |
Missing DICOM Configuration | DICOM configuration data unavailable; hospital system access blocked | DICOM module unable to read DICOM XML configuration files | error |
Modality value may not be empty | Modality field validation failed | Validation fails in patient worklist query dialog | warning |
NAK reply to message | Received a missed-message response from the XRC | Image acquisition communication with XRC module | warning |
No Flat Field calibration file name specified | Flat Field calibration file path not defined in configuration | Missing flat field calibration file reference | critical |
No matching patients found | Patient search returned no results | Detailed query or worklist query returned no patients | warning |
No message window specified | Message display window not configured in system | Message window configuration missing | critical |
No Storage for Image | Current image will not be saved due to storage limit | Storage limit reached while attempting to save image during session | warning |
No Studies matching the filter criteria were found | Study search returned no results | User entered search criteria and selected update; no studies returned | warning |
No warp calibration file name specified | Warp calibration file path not defined in configuration | Missing warp calibration file reference | critical |
No X-ray Off event has been received | X-ray controller did not confirm X-ray shutdown | X-ray Off confirmation timeout | critical |
No X-rays - reset timeout | System failed to recover from serious XRC error | XRC error recovery attempt | critical |
No XRC Interface object specified | X-ray controller interface not initialized | XRC interface configuration missing | critical |
Old Password Incorrect | Current password does not match login password | User enters incorrect old password when changing password or fails 3 login attempts | warning |
OnAttemptRecovery failed | System failed to recover from serious XRC error | XRC error recovery attempt | critical |
One or more Sapera objects has not been created | Required Sapera library objects not instantiated | Multiple object creation failure | critical |
Outgoing message reply timeout | Failed to reply to incoming message within timeout | Processing incoming message response | warning |
Out of message slots | Too many pending messages to XRC | Attempting to send message when queue full | warning |
Panel Button Error | Panel control buttons (print, save, rotate, power adjust) not working | XRC error or hardware failure affecting panel controls | error |
Password Mismatch | New password and confirmation do not match | User enters mismatched passwords in change password dialog | info |
Patient Selection /Update | Accession Number validation error | Accession Number value contains backslash character | error |
Patient Selection /Update Message | Patient data modification confirmation | User updates existing patient data | info |
Patient Selection /Update Message | Review confirmation for updated patient data | User selects review button after updating patient information | info |
Printer Error | Printer settings, hardware, or status error | Printer settings unreadable, not found, out of memory, or invalid bitmap | error |
Printer Out of Paper | Printer has no paper loaded | System attempts to print when paper tray empty | warning |
Programming error | Illegal condition in code indicating software bug | Various, depends on exact error location | unknown |
Programming error - illegal code condition | Software encountered an illegal code condition indicating a bug | Various list generator module operations | critical |
Query failed | DICOM worklist query operation failed | Error returned by DICOM worklist query when user selects query or query detail button | error |
Query has been aborted | User or system aborted worklist query | DICOM worklist query operation was aborted | warning |
Ram RW Error | RAM read/write test failure | Error returned from XRC initialization | critical |
ReadFile failed | Low-level read operation failed for incoming message | Receiving message from XRC | error |
Registry Access Error | System unable to access Windows Registry | Error reading or writing to Registry during operation | error |
Requested association rejected by Broker | DICOM broker rejected the association request | Broker rejected association during DICOM worklist query | error |
Requested Procedure ID invalid characters | Procedure ID field validation failed | Validation fails in patient worklist query dialog when invalid characters used | warning |
Resource File Access Error | Unable to access .RES resource file | Error reading or accessing resource file | error |
RestoreCalibration file access error | Could not read or write calibration file | Restoring calibration data | error |
Rom Check Sum Error | ROM data integrity check failed | Error returned from XRC initialization | critical |
RtProDesign object has not been created | FPGA image processing object not instantiated | Image Board design object creation failure | critical |
Serial Camera Communication Error | Error in serial communications with camera | Communication failure with camera module | error |
Service Log File Access Error | Failed to add entry to Service Log due to file access error | Cannot open specified log file during log entry write | error |
Session information is missing | Required session context data not available for operation | Session data missing during processing | critical |
Specified pixel depth is not supported | Image bit depth configuration is invalid or unsupported | Unsupported pixel depth value in configuration | critical |
Stack Creep Error | Stack overflow detected | Error returned from XRC initialization | critical |
Starting OnAttemptRecovery | XRC module detected problem and attempting recovery | XRC error detection during operation | warning |
Stop KeepAlive timer failed | Could not stop keep-alive loop | Error handling or exit from acquisition mode | critical |
Stop message timeout timer failed | Failed to remove timer for previous message | Stopping message timeout timer | error |
Storage Limit Exceeded | No storage available for new images | Image storage limit reached during pre-login check or image save | warning |
System Configuration | Password mismatch error | User enters two non-matching passwords | error |
System Configuration | Invalid hour value error | User enters invalid hour value in Worklist Configuration | error |
System Configuration | Empty first name field error | User leaves First Name field empty in Physician or User page | error |
System Configuration | Network connection error | Local ping fails | warning |
System Configuration | Destination computer not found error | Remote ping returns unsuccessful result | error |
System Configuration | Unsuccessful echo from destination error | C-echo function returns failure | error |
System Configuration | Image rotation value out of range error | Image rotation field value outside -360 to +360 range | error |
System Configuration | Host name or IP address required error | Remote ping or c-echo operation without host information | error |
System Configuration Warning | Both fluoroscopy modes disabled warning | Both continuous and snapshot fluoroscopy disabled | warning |
System Failure detected | Fluoroscan InSight instrument is not operable | Error detected during XRCinit call in pre-login check | critical |
System Not Connected to Network | Network connectivity lost | Local ping from review screen fails | warning |
System Off 2 Weeks | System has been off for extended period; warmup recommended | System has not been powered on for at least 2 weeks | info |
System recover complete | Recovery operation successful | Successful system recovery from backup | info |
System Recovery Successful | System successfully recovered from XRC failure | System recovery completed after XRC error | info |
The acquisition process is not running | Acquisition operation requested but no active capture session | Acquisition control command without active session | critical |
The argument has invalid value | Function called with invalid parameter value | Invalid argument value in function call | critical |
The Image Board object has already been created | Image Board object instantiation attempted when already initialized | Duplicate Image Board object creation attempt | critical |
The Image Board object has not yet been created | Image Board object accessed before initialization | Premature Image Board object access | critical |
There are no image buffers allocated | No image memory buffers currently reserved for operation | Buffer allocation not performed | critical |
The video recorder has been already created | Video recorder object instantiation attempted when already initialized | Duplicate video recorder object creation attempt | critical |
The video recorder has not yet been created | Video recorder object accessed before initialization | Premature video recorder object access | critical |
The view object has not been created yet | Image display object not initialized before use | View object accessed before creation | critical |
Timeout has been reached waiting for X-ray Off event | X-ray controller did not confirm X-ray shutdown within timeout period | X-ray Off confirmation timeout | critical |
Timeout has been reached waiting for X-ray On event | X-ray controller did not confirm X-ray startup within timeout period | X-ray On confirmation timeout | critical |
Timeout waiting for camera response | Camera did not respond within expected timeframe | Camera response timeout during communication | critical |
Trying to invoke real function in demo mode | Production function called when system in demonstration mode | Mode mismatch in function invocation | critical |
Trying to start acquisition while previous one is still runn | Image capture start requested while previous acquisition active | Overlapping acquisition start request | warning |
Trying to start cine acquisition while in image mode | Attempted continuous cine capture when system in standard image mode | Mode mismatch during cine start request | critical |
Trying to start image acquisition while in cine mode | Attempted standard image capture when system in continuous cine mode | Mode mismatch during acquisition start request | critical |
Unable to backup required file: %1 | Backup archive creation failed | Error while creating the backup archive | error |
Unable to complete system recover | System restore failed, reverted to original state | Error occurred while extracting backup archive | error |
Unable to Restart Session | Previous session cannot be recovered | Error accessing images or raw data when restarting interrupted session | error |
Unexpected Error | Unexpected system error occurred | Undefined or unexpected error during operation | error |
Unrecoverable XRC Error | X-rays disabled due to unrecoverable error | XRC error during acquisition that cannot be recovered | critical |
Unsaved Images Warning | Images exist that have not been saved | User attempts to exit session without saving images | warning |
Utilities | No active DICOM print nodes configured error | User attempts DICOM print without configured destination | error |
Utilities | Failed to export image error | Export operation unable to write to destination | error |
Utilities | Insufficient space on target media error | Export media does not have enough free space | error |
Utilities | Insufficient space with capacity details error | Space validation fails during export with capacity info | error |
Utilities | Invalid InSight option license key error | User enters invalid license key during option installation | error |
Utilities | Unformatted media format prompt | Export operation detects unformatted DVD-RAM media | warning |
WaitForData timeout | XRC did not reply to command within timeout period | Waiting for XRC command response | warning |
Warning: A more recent backup was created on %1 | User attempting to restore older backup | User tries to recover backup dated before most recent backup | warning |
Warp calibration data has not been loaded | System operating without warp calibration active | Warp calibration data missing from memory | critical |
Warp calibration failed to be completed | Warp calibration validation failed | Calibration validation failed after pressing Start Warp Calibration button | warning |
Warp calibration file has invalid format | Warp calibration file format does not match expected structure | Warp calibration file parsing failure | critical |
Worklist Query Failed | Unexpected response from hospital system worklist query | DICOM worklist query receives unexpected response from PACS | error |
WriteFile failed | Low-level message send operation failed | Sending message to XRC | error |
Wrong message size | Message from XRC has incorrect format | Receiving message from XRC | warning |
X-Ray Continuous Time Limit | X-rays on for maximum continuous time allowed | X-ray system left on continuously for maximum allowed time | warning |
X-ray controller board not set to Calibration Mode | XRC not in calibration mode for Image Calibration Dialog | User initiated Image Calibration Dialog while XRC not in calibration mode | warning |
X-Ray Controller Error | X-ray controller error; X-rays cannot be generated | Error while enabling/disabling X-rays or setting power level | error |
X-Ray Enable Error | X-ray enable circuit failure | Error returned from XRC initialization | critical |
X-Ray General Error | X-ray system general failure | Error returned from XRC initialization | critical |
X-Ray kV Error | X-ray tube voltage (kV) control failure | Error returned from XRC initialization | critical |
X-Ray mA Error | X-ray tube current (mA) control failure | Error returned from XRC initialization | critical |
X-ray Off error received from XRC | X-ray controller reported error when turning off X-ray | X-ray shutdown command failure | critical |
X-Ray Power Failure | X-ray power supply failure | Error returned from XRC initialization | critical |
X-Ray Recovery in Progress | X-rays off; system recovering from hardware error | System attempting recovery after X-ray disable due to hardware error | warning |
X-Ray Source Command Failed | X-ray source command execution failed | XRC module unable to execute command sent to X-ray source | error |
X-Ray Source Communication Error | Error communicating with X-ray source | Communication failure with X-ray source during operation | error |
X-Ray Source Hardware Failure | X-ray source hardware failure; system cannot proceed | Hardware error in X-ray source detected after X-rays disabled | critical |
XRC error code | XRC module reporting internal error | XRC internal operation | warning |
XRC link lost - COM port open | Cannot open COM1 port for XRC communication | System startup or initialization | critical |
XRC link lost - COM port properties | Cannot configure COM1 port for XRC communication | System startup or initialization | critical |
XRC reset timeout | System failed to recover from serious XRC error | XRC error recovery attempt | critical |
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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.