Fluid management systems · Fluent Fluid Management family

Hologic Fluent: troubleshooting and error codes

The ServiceForge knowledge base holds 91 documented symptoms for the Hologic Fluent, with 143 ranked causes, 154 diagnostic checks with test points and expected values, and 38 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Cutting problems with MyoSure device patient safety

MyoSure tissue removal device fails to cut or resect tissue effectively

Ranked causes

1. MyoSure device not fully inserted into system (common)
2. Cutting window not aligned with tissue (occasional)
3. Outflow tubing blocked or clamped (common)
4. MyoSure device handle bent or damaged (rare)

First check

Verify MyoSure device insertion depth

Test point: MyoSure connector at system
Expected: Fully inserted and flush

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Insufficient uterine distension patient safety

Uterine cavity not adequately expanded during procedure

Ranked causes

1. Cervix over-dilated (occasional)
2. Fluid bag clamp closed (common)
3. Inadequate pressure setting (occasional)
4. Inflow tube kinked or obstructed (common)

First check

Check fluid bag clamp

Test point: Fluid bag clamp
Expected: Clamp open

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor tissue resection

MyoSure device not removing tissue effectively during procedure

Ranked causes

1. MyoSure device not fully inserted into system (common)
2. MyoSure window not aimed at tissue (occasional)
3. Outflow tube kinked or obstructed (common)
4. MyoSure handle bent (rare)

First check

Verify MyoSure device insertion depth

Test point: MyoSure device connection to system
Expected: Device fully inserted, aligned with system front

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor uterine distension patient safety

Inadequate intrauterine fluid distension; uterus not sufficiently expanded for visualization and instrumentation.

Ranked causes

1. Cervical canal excessively dilated (common)
2. Fluid bag clamp closed or partially closed (common)
3. Pressure setting inadequate (common)
4. Inflow tubing obstructed or kinked (occasional)

First check

Assess cervical dilation

Test point: Cervical os
Expected: Moderate cervical dilation without excessive opening

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor visibility during procedure patient safety

Inadequate visualization of surgical field; vision obscured or compromised.

Ranked causes

1. Fluid bag clamp closed or partially closed (common)
2. Inadequate intrauterine pressure for fluid distension (occasional)
3. MyoSure ablation device blocking fluid circulation (occasional)
4. Outflow stopcock not fully open (occasional)

First check

Verify fluid bag clamp position

Test point: Fluid bag clamp
Expected: Clamp fully open

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor visualization

Inadequate visual field during hysteroscopic procedure

Ranked causes

1. Fluid bag clamp closed (common)
2. Insufficient intrauterine pressure (occasional)
3. MyoSure device not advanced to fundus or blade not irrigated (occasional)
4. Outflow stopcock not fully open (common)

First check

Check fluid bag clamp position

Test point: Fluid bag clamp
Expected: Clamp fully open

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor visualization or image quality loss patient safety

Reduced or obscured hysteroscopic field of view during procedure

Ranked causes

1. Fluid bag clamp closed or partially closed (common)
2. Intrauterine pressure needs adjustment (occasional)
3. MyoSure blade obstructing view during tissue removal (occasional)
4. Outflow stopcock closed or partially closed (common)

First check

Check fluid bag clamp position

Test point: Fluid supply bag clamp
Expected: Fully open

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Problems with MyoSure cutting performance patient safety

MyoSure ablation device not cutting tissue effectively; reduced ablation capability during procedure.

Ranked causes

1. MyoSure device not fully inserted into system (common)
2. Cutting window not directed against tissue (common)
3. Output tubing obstructed or kinked (occasional)
4. MyoSure handle twisted or misaligned (occasional)

First check

Verify MyoSure device insertion depth

Test point: MyoSure cartridge in system housing
Expected: Device fully inserted into system

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Visibility problems

Poor visualization or obscured view during procedure

Ranked causes

1. Fluid bag clamp closed (common)
2. Intrauterine pressure requires adjustment (occasional)
3. MyoSure device blade area blocked (occasional)
4. Outflow valve not fully open (occasional)

First check

Check fluid bag clamp position

Test point: Fluid supply bag clamp
Expected: Open

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Loss of negative pressure

System cannot maintain vacuum during operation

Ranked causes

1. Hysteroscope outflow tube not connected to hysteroscope (common)
2. Drape tubing not connected properly (common)
3. Outflow tube not connected to outflow port (common)

First check

Verify hysteroscope outflow tube connection

Test point: Hysteroscope outflow port
Expected: Tube securely connected

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Loss of suction

Reduced or absent suction flow during procedure

Ranked causes

1. Outflow tubing disconnected from hysteroscope (common)
2. Drape tubing disconnected (common)
3. Outflow port disconnected (common)

First check

Verify hysteroscope outflow connection

Test point: Hysteroscope outflow tubing
Expected: Connected

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Loss of suction during procedure patient safety

Hysteroscope or tissue trap suction not functioning; loss of aspiration detected during operation.

Ranked causes

1. Hysteroscope outlet tubing not connected to hysteroscope (common)
2. Tissue trap tubing not connected to tissue trap (common)
3. Output tubing not connected to outflow port (common)

First check

Verify hysteroscope outlet tubing connection

Test point: Hysteroscope outlet port
Expected: Tubing firmly connected to hysteroscope

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Priming error with scope blocked

System detects pressure buildup during priming procedure

Ranked causes

1. Hysteroscope outlet blocked or obstructed (common)
2. Hysteroscope in uterus during priming (common)
3. Inflow tubing clamp or stopcock closed (common)

First check

Verify hysteroscope outlet clear

Test point: Hysteroscope distal opening
Expected: Open, no blockage

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Tubing pressure high in inflow line high voltage

Elevated pressure detected in the inflow tubing during operation

Ranked causes

1. Hysteroscope tip blocked or dirty (common)
2. Inflow or outflow stopcock partially closed or blocked (common)
3. Tubing kinked or clamped near scope (common)

First check

Inspect hysteroscope tip for blockage

Test point: Hysteroscope tip opening
Expected: Clear, no tissue or debris

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Flow limited by hysteroscope size - warning 010A000C

Flow volume limited by hysteroscope diameter; system cannot deliver requested flow rate

Ranked causes

1. Hysteroscope diameter too small for requested flow (common)
2. Inflow stopcock partially closed or blocked from priming (occasional)

First check

Verify inflow stopcock fully open

Test point: Inflow stopcock on hysteroscope
Expected: Stopcock completely open

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

High pressure condition - warning 010A0004 high voltage

Momentary high-pressure condition sustained for more than 2 seconds but less than 5 seconds detected

Ranked causes

1. Inflow tube between In-FloPak and hysteroscope inlet obstructed or closed (common)
2. Hysteroscope tip positioned against fundus (common)

First check

Verify inflow tube is open

Test point: Inflow line from In-FloPak to hysteroscope
Expected: Line open and fluid flowing

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

High pressure detected in inflow line patient safety

System detects high pressure in inflow tubing. Displays error with instruction to open inflow line or fluid bag clamp.

Ranked causes

1. Hysteroscope blocked or obstructed (common)
2. Inflow tubing kinked or clamped (common)

First check

Verify hysteroscope patency

Test point: Hysteroscope tip
Expected: Clear, no blockage or occlusion

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

High pressure in inlet tubing high voltage

High pressure detected in inlet tubing

Ranked causes

1. Scope blocked or clogged (common)
2. Inlet or outlet valve closed or tubing kinked (common)

First check

Inspect scope for blockage

Test point: Scope tip and channels
Expected: Clean and patent

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

High pressure warning - momentary caution

Momentary high pressure condition lasting 2-5 seconds

Ranked causes

1. Inflow line blocked or restricted (common)
2. Scope tip touching uterine fundus (common)

First check

Verify inflow line patency

Test point: In-FloPak to scope inlet connection
Expected: Open and unobstructed

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

High tube pressure detected - error 020A0005 high voltage

Excessive pressure measured in inflow tubing; blockage or obstruction detected

Ranked causes

1. Hysteroscope tip blocked or clogged (common)
2. Inflow or outflow stopcock closed or tube kinked (common)

First check

Inspect hysteroscope tip for blockage

Test point: Hysteroscope tip opening
Expected: Tip clear and open

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

In-FloPak not detected during setup

System fails to recognize In-FloPak insertion; error code 0208000A displayed on touchscreen monitor.

Ranked causes

1. In-FloPak not fully inserted or seating improperly (common)
2. In-FloPak cartridge not fully inserted or loose during procedure (occasional)

First check

Verify In-FloPak insertion during setup

Test point: In-FloPak cartridge slot
Expected: In-FloPak fully seated and detected by system

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Inadequate fluid supply to pump

System uses more pump fluid than transducer fluid. Supply bag empty, clamped, or not inserted.

Ranked causes

1. Supply bag empty or clamped (common)
2. Supply bag not inserted into system (occasional)

First check

Verify supply bag presence and fluid level

Test point: Supply bag holder
Expected: Bag inserted and contains fluid

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

MyoSure device not detected - error 01070001

MyoSure unit not properly connected or malfunctioning; system cannot communicate with device

Ranked causes

1. MyoSure device not properly connected (common)
2. MyoSure device defective (rare)

First check

Verify MyoSure device connection

Test point: MyoSure device connector to system
Expected: Device firmly seated and engaged

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

MyoSure motor torque too high - warning 01070002

Excessive torque detected in MyoSure motor; operator instructed to reduce pressure and restart

Ranked causes

1. Excessive bending pressure applied to MyoSure handle (common)
2. MyoSure device defective (rare)

First check

Reduce bending pressure and reactivate footpedal

Test point: MyoSure device operation
Expected: Motor torque returns to normal range

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Out-FloPak not detected during setup or procedure

System fails to recognize Out-FloPak insertion; error code 0209000A displayed on touchscreen monitor.

Ranked causes

1. Waste bag tube connector not oriented vertically (common)
2. Out-FloPak not fully inserted or loose during procedure (occasional)

First check

Verify waste bag tube connector orientation

Test point: Waste bag tube connector
Expected: Connector oriented vertically

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pressure limited by hysteroscope size - warning 010A000B

Set pressure exceeds maximum allowed for selected hysteroscope diameter; system limiting pressure

Ranked causes

1. Hysteroscope diameter too small for requested pressure (common)
2. Inflow stopcock partially closed or blocked from priming (occasional)

First check

Verify inflow stopcock fully open

Test point: Inflow stopcock on hysteroscope
Expected: Stopcock completely open

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Startup error - hysteroscope obstruction patient safety

System detects elevated pressure during startup. Startup screen instructs to ensure hysteroscope tip is not blocked. Error code 020A0007.

Ranked causes

1. Hysteroscope tip blocked or obstructed at startup (common)
2. Hysteroscope tubing pinched or clamped (occasional)

First check

Verify hysteroscope position before startup

Test point: Hysteroscope location
Expected: Outside uterus, tip oriented to air, not inserted

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Supply bag empty or clamp closed

No fluid being drawn from supply bag or insufficient flow

Ranked causes

1. Supply bag empty or bag missing (common)
2. Supply bag tubing clamped or blocked (common)

First check

Check supply bag presence and fluid level

Test point: Supply bag on hooks
Expected: Bag present with fluid visible

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Waste bag not detected during setup

System fails to recognize the waste collection bag during initial setup

Ranked causes

1. Waste bag tubing connector oriented incorrectly (common)
2. Waste bag missing or not hung correctly (occasional)

First check

Check waste bag tubing orientation

Test point: Waste bag tubing connection
Expected: Oriented vertically downward

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Load Cell

Annual verification of supply weight and collection weight load cells using 500 gram test weight to ensure accurate fluid tracking

Ranked causes

1. Load cell calibration required annually (common)

First check

Verify supply weight after zeroing load cells

Test point: Supply Weight display
Expected: 0 ± 25 g, ±25 g

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Load cell verification

Annual inspection procedure to verify supply and waste bag load cell accuracy using 500 g weight

Ranked causes

1. Load cells require calibration verification (unknown)

First check

Zero load cells

Test point: System display
Expected: Supply Weight and Collection Weight both 0 ± 25 g

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Pressure caution

Annual verification of pressure sensor calibration using 3000 mL fluid bag to confirm accurate pressure measurement in intra-uterine pressure system

Ranked causes

1. Pressure sensor calibration required annually (common)

First check

Verify tubing is completely filled with no air bubbles

Test point: Hysteroscope inflow channel
Expected: Fluid flowing with no visible air bubbles

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Pressure verification

Annual inspection procedure to verify pressure chamber, pressure sensor and measurement accuracy

Ranked causes

1. Pressure sensor requires calibration verification (unknown)

First check

Verify pressure reading

Test point: System display (pressure gauge)
Expected: 20 ± 5 inH2O, ± 5

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check fluid bag hooks - error 02010026

Fluid bag hooks potentially damaged or excessively pressurized; detection issue noted

Ranked causes

1. Hooks accidentally touched or supply bag subjected to excessive force (occasional)

First check

Inspect fluid bag hooks for interference

Test point: Supply bag hooks
Expected: Hooks clear, only bag present

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check supply bag hooks caution

Supply bag hooks may be damaged or supply bag forced excessively

Ranked causes

1. Supply bag hooks manipulated or bag forced too hard (occasional)

First check

Inspect supply hooks for damage

Test point: Supply bag hooks
Expected: Intact, not bent or damaged

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check waste bag hooks caution

Waste bag hooks may be damaged or waste bag forced excessively

Ranked causes

1. Waste bag hooks manipulated or bag forced too hard (occasional)

First check

Inspect waste hooks for damage

Test point: Waste bag hooks
Expected: Intact, not bent or damaged

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check waste bag hooks - error 02010027

Waste bag hooks potentially damaged or excessively pressurized; detection issue noted

Ranked causes

1. Hooks accidentally touched or waste bag subjected to excessive force (occasional)

First check

Inspect waste bag hooks for interference

Test point: Waste bag hooks
Expected: Hooks clear, only bag present

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Collection bag overweight caution

More than 15 kg weight hanging on collection bag hook; system displays error

Ranked causes

1. Excessive weight on collection bag hook (common)

First check

Verify weight on collection bag hook

Test point: Collection bag hook
Expected: Less than 15 kg total

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Deficit error - sudden jump detected patient safety

System detected instantaneous deficit jump of 500 ml or more

Ranked causes

1. Sudden 500 ml or greater deficit jump (rare)

First check

Record final automatic deficit value

Test point: Deficit display before clearing
Expected: Note value marked as XXX

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Deficit error with sudden fluid loss patient safety

System detects unexpected jump in fluid deficit value of 500 ml or more

Ranked causes

1. Sudden fluid measurement error or leak (occasional)

First check

Record deficit value at error

Test point: System display
Expected: Specific numerical value shown (e.g., XXX ml)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Deficit limit approaching patient safety

Fluid deficit is within 75% of established limit

Ranked causes

1. Deficit accumulation near limit (common)

First check

Review current deficit against limit

Test point: Deficit monitoring display
Expected: Below 75% of established limit

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Deficit limit reached or exceeded patient safety

Cumulative fluid deficit has reached or exceeded established limit

Ranked causes

1. Deficit accumulation exceeds limit (common)

First check

Verify deficit against limit

Test point: Deficit monitoring display
Expected: Below established limit

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Flow limited by scope size

Flow rate is limited by scope diameter being used

Ranked causes

1. Scope diameter too small for requested flow (common)

First check

Verify inlet flow valve open during priming

Test point: Inlet flow valve position
Expected: Fully open

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Fluent system unexpectedly shuts down

System powers off or terminates procedure without operator action

Ranked causes

1. Temporary system fault or power interruption (occasional)

First check

Wait and restart

Test point: System power
Expected: System boots normally and displays menu

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Fluid deficit near threshold - warning 01010037

Cumulative fluid deficit has reached 75% of configured limit; warning issued to operator

Ranked causes

1. Fluid deficit accumulation near limit (common)

First check

Review fluid deficit accumulation

Test point: System fluid deficit display
Expected: Below 75% of threshold

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Fluid deficit threshold reached or exceeded - error 02010028 patient safety

Cumulative fluid deficit has met or exceeded configured threshold; procedure must stop

Ranked causes

1. Fluid deficit limit reached during procedure (common)

First check

Review fluid deficit and clinical status

Test point: System fluid deficit display
Expected: Deficit below threshold or procedure completed

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Fluid loss limit reached or exceeded patient safety

System indicates fluid loss has reached or exceeded the preset loss limit. Error code 02010028.

Ranked causes

1. Maximum fluid loss during procedure (common)

First check

Monitor cumulative fluid loss

Test point: Loss display screen
Expected: Loss within preset limit

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Fluid loss measurement error detected

System detects sudden fluid loss jump of 500 mL or more. Displays error indicating loss value (XXX).

Ranked causes

1. Sudden fluid loss spike (occasional)

First check

Monitor fluid loss values during procedure

Test point: Loss display on screen
Expected: Gradual increase without sudden jumps

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

In-FloPak dislodged during procedure

System detects In-FloPak no longer completely inserted

Ranked causes

1. In-FloPak partially withdrawn or dislodged (common)

First check

Open inlet regulating valve

Test point: Inlet valve on hysteroscope
Expected: Fully open

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

In-FloPak not detected - error 0208000A

In-FloPak has become partially dislodged from system or connection lost during procedure

Ranked causes

1. In-FloPak not fully seated in system (common)

First check

Open inflow stopcock

Test point: Hysteroscope inflow stopcock
Expected: Stopcock fully open

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

In-FloPak not detected during assembly

System does not recognize In-FloPak insertion; assembly procedure cannot proceed

Ranked causes

1. In-FloPak not fully inserted or misaligned (common)

First check

Verify In-FloPak is fully inserted and aligned

Test point: In-FloPak connection to system
Expected: In-FloPak flush with system front face

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

In-FloPak not detected or not fully inserted

System detects In-FloPak is not completely inserted. Error code 0208000A.

Ranked causes

1. In-FloPak not fully seated in connector (common)

First check

Verify In-FloPak insertion

Test point: In-FloPak connector
Expected: Flush with system front, fully seated

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

MyoSure device not found

Device not detected or not fully connected

Ranked causes

1. Device not fully connected or defective (common)

First check

Verify MyoSure device connection

Test point: Device connector
Expected: Fully and securely connected

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

MyoSure excessive torque detected patient safety

Motor error - excessive force or resistance on MyoSure device

Ranked causes

1. Excessive bending force on device (common)

First check

Verify adequate clearance and positioning

Test point: MyoSure device in uterus
Expected: Proper positioning with minimal resistance

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Out-FloPak dislodged during procedure

System detects Out-FloPak no longer completely inserted

Ranked causes

1. Out-FloPak partially withdrawn or dislodged (common)

First check

Open inlet regulating valve

Test point: Inlet valve on hysteroscope
Expected: Fully open

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Out-FloPak not detected - error 0209000A

Out-FloPak has become partially dislodged from system or connection lost during procedure

Ranked causes

1. Out-FloPak not fully seated in system (common)

First check

Open inflow stopcock

Test point: Hysteroscope inflow stopcock
Expected: Stopcock fully open

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Out-FloPak not detected or not fully inserted

System detects Out-FloPak is not completely inserted. Error code 0209000A.

Ranked causes

1. Out-FloPak not fully seated in connector (common)

First check

Verify Out-FloPak insertion

Test point: Out-FloPak connector
Expected: Flush with system front, fully seated

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Out-FloPak not fully inserted

System reports Out-FloPak no longer completely inserted; error displayed on interface

Ranked causes

1. Out-FloPak not seated flush with system front (common)

First check

Verify Out-FloPak is fully seated and flush with system front

Test point: Out-FloPak front face
Expected: Flush with system front panel

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pressure limited by scope size

Adjusted pressure exceeds system capability for scope diameter being used

Ranked causes

1. Scope diameter too small for requested pressure (common)

First check

Verify inlet valve open during priming

Test point: Inlet flow valve position
Expected: Fully open

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Priming error - scope outlet blocked

System detected pressure buildup during priming procedure

Ranked causes

1. Scope outlet blocked during priming (common)

First check

Position scope open to air at patient level

Test point: Scope position during priming
Expected: Open to air, not in uterus

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

Priming error, hysteroscope tip blocked - error 020A0007
Priming suggested
Repriming suggested - warning 010A0008
Runtime or system error - error 04XXXXXX
Supply bag exceeds weight limit
Supply bag hook compromised
Supply bag low - warning 01010033
Supply bag missing
Supply bag missing - error 02010023
Supply bag overweight
Supply bag running low
Supply bag too heavy - error 04010020
Supply empty, kinked or not punctured
Supply empty, kinked, or not connected - error 020A0006
System unexpected power loss
System unexpected shutdown
System unexpectedly powers off
Unexpected deficit spike detected - error 02010029
Waste bag almost full - warning 01010034
Waste bag exceeds weight limit
Waste bag full
Waste bag full - error 02010025
Waste bag full or at capacity
Waste bag hook compromised
Waste bag lost or misaligned
Waste bag missing - error 02010024
Waste bag missing or improperly hung
Waste bag nearly full
Waste bag not detected
Waste bag overweight
Waste bag too heavy - error 04010021

31 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`01010033`	Supply bag low	Supply bag contains less than 500 ml of fluid	warning
`01010034`	Waste bag almost full	Waste collection bag is within 500 ml of full capacity	warning
`01010037`	Approaching deficit limit	Fluid deficit is within 75% of the set limit	warning
`01010037`	Fluid deficit near threshold	Cumulative fluid deficit reaches 75% of configured limit	warning
`01070001`	MyoSure device not found	System cannot detect MyoSure tissue removal device	warning
`01070002`	Excessive torque detected, reduce pressure on device	MyoSure motor error from excessive rotational force on device shaft	warning
`01070002`	MyoSure excessive torque detected	Motor error from excessive force on device	error
`010A0004`	Warning - High Pressure	High pressure condition lasting more than 2 seconds but less than 5 seconds	warning
`010A0008`	Reprime suggested	Unexpected discrepancy between measured and expected uterine pressure	warning
`010A000B`	Pressure limited by scope size being used	Set pressure exceeds maximum allowed for the hysteroscope diameter selected	warning
`010A000C`	Flow limited by scope size being used	Flow rate is limited by hysteroscope diameter used	warning
`010A000C`	Scope size restricts flow rate	Selected scope size limits flow speed during operation	warning
`02010023`	Supply bag missing	Supply fluid bag not present or empty	error
`02010024`	No waste bag	Waste bag not properly hung or missing	error
`02010024`	Waste bag missing or improperly positioned	Waste bag not correctly suspended on both hooks or absent	error
`02010025`	Waste bag full	Waste bag is completely full and cannot accept more fluid	error
`02010026`	Check supply bag hooks	Hooks handled or supply bag swung excessively	warning
`02010026`	Check fluid bag hooks	Supply bag hooks detect unexpected pressure or movement	error
`02010027`	Check waste bag hooks	Waste bag hooks detect unexpected pressure or movement	error
`02010028`	Deficit limit reached or exceeded	Cumulative fluid deficit equals or exceeds set limit	error
`02010029`	Deficit error with sudden jump in value	System detects sudden 500 ml or greater jump in measured deficit	error
`02010029`	Deficit error. Record last value, zero deficit, proceed, use manual count.	System detected instantaneous deficit jump of 500 mL or more	error
`02010029`	Waste value error; at least 500 mL change detected	System detects ≥500 mL change in waste value	error
`02010029`	Fluid loss measurement error - sudden loss jump detected	System detects 500mL or more instantaneous loss jump	warning
`02010029`	Unexpected fluid deficit spike	System detects 500 mL or greater sudden change in fluid balance	error
`0208000A`	In-FloPak not detected - open stopcock, push in, clear error	System detects In-FloPak (blue inlet cartridge) no longer fully inserted	error
`0208000A`	In-FloPak not detected. Open inflow stopcock, push blue In-FloPak back in, clear error.	System detected In-FloPak no longer fully inserted	error
`0209000A`	Out-FloPak not detected - open stopcock, push in, clear error	System detects Out-FloPak (yellow outlet cartridge) no longer fully inserted	error
`0209000A`	Out-FloPak not detected. Open inflow stopcock, push yellow Out-FloPak back in, clear error.	System detected Out-FloPak no longer fully inserted	error
`020A0005`	Inlet tubing pressure high	High pressure detected in inlet tubing	warning
`020A0005`	Tubing pressure high - open inflow or unclamp	High pressure detected in inflow tubing	error
`020A0006`	Supply empty, clamped or not spiked	Pump-measured fluid quantity exceeds load cell-measured fluid quantity	error
`020A0006`	Inadequate fluid supply from pump	More pump fluid used than transducer fluid available	error
`020A0007`	Startup pressure error - hysteroscope obstruction	Elevated pressure detected during system startup	error
`020A0007`	Priming error, ensure scope end not blocked	System detected pressure buildup during priming	error
`04010020`	Supply bag overweight	More than 15 kg of weight on supply bag hooks	critical
`04010021`	Waste bag overweight	More than 15 kg of weight on waste bag hooks	critical
`04XXXXXX`	Various runtime or system errors	Various system fault conditions during operation	critical

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.