Hill-Rom TotalCare: troubleshooting and error codes
The ServiceForge knowledge base holds 470 documented symptoms for the Hill-Rom TotalCare, with 1118 ranked causes, 1433 diagnostic checks with test points and expected values, and 1667 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
Controller LED DS1 flashing
LED DS1 flashing indicates controller error; flash pattern indicates specific fault type
Ranked causes
- 1. Thermal Cutback (occasional)
- 2. Throttle Fault 1 (common)
- 3. SPD Limit Pot Fault (occasional)
- 4. Low Battery Voltage (occasional)
- 5. Overvoltage (occasional)
- 6. Main OFF Fault (occasional)
- 7. Main Cont FLTS (occasional)
- 8. Main ON Fault (occasional)
- 9. PROC/Wiring Fault (rare)
- 10. Brake ON Fault (rare)
- 11. Precharge Fault (occasional)
- 12. Brake OFF Fault (rare)
- 13. HPD (rare)
- 14. Current Sense Fault (occasional)
- 15. HW Failsafe (occasional)
- 16. EEPROM Fault (rare)
- 17. Power Section Fault (occasional)
Measure bed temperature
- Test point
- Ambient temperature around bed
- Expected
- 15° to 40°C, 15-40°C
- Tools
- Thermometer
4 more checks with pass and fail actions, 17 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Chair position control malfunction patient safety
Chair positioning control does not articulate bed into chair configuration or articulates incorrectly
Ranked causes
- 1. Brakes not locked (common)
- 2. Hydraulic pump motor not running (common)
- 3. Defective caregiver control panel chair control board (occasional)
- 4. Hydraulic hoses kinked, pinched, or leaking (occasional)
- 5. Faulty main caregiver control panel positioning board (occasional)
- 6. Hilow hydraulic valve coils not operating (occasional)
- 7. Failed valve coil (occasional)
- 8. Hydraulic valve coil #13 malfunction (occasional)
- 9. Hydraulic valve coil #15 malfunction (occasional)
- 10. Foot down valve coils #6 or #7 not functional (occasional)
- 11. Position sensor malfunction (occasional)
- 12. Head up valve coils #1 or #2 not functional (occasional)
- 13. Foot in valve coils #9 or #12 not functional (occasional)
- 14. Damaged position sensor or calibration needed (occasional)
- 15. Damaged hydraulic valves (occasional)
- 16. Loose or damaged footboard position sensor (occasional)
Bed articulates when chair control pressed
- Test point
- Bed articulation
- Expected
- Bed system begins to articulate
22 more checks with pass and fail actions, 17 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Chair position control unresponsive patient safety
Chair positioning control does not articulate bed sections to expected positions or articulation timing is abnormal
Ranked causes
- 1. Foot down hydraulic valve coils #6 and #7 not operating (common)
- 2. Hydraulic hoses kinked, pinched, or leaking (common)
- 3. Position sensors not functional or miscalibrated (common)
- 4. Head up hydraulic valve coils #1 and #2 not operating (common)
- 5. Foot in hydraulic valve coils #9 and #12 not operating (common)
- 6. Loose or damaged position sensor (occasional)
- 7. Damaged hydraulic valves (occasional)
- 8. Foot out and foot in hydraulic valve coils not operating (occasional)
- 9. Damaged siderail control board (occasional)
- 10. Brake not set control improperly adjusted (occasional)
- 11. Restraints, obstructions, or improper accessories causing slow articulation (occasional)
- 12. Dirty or faulty hydraulic valve affecting articulation speed (occasional)
- 13. Hydraulic manifold and pump failure (rare)
- 14. CPR valve partially activated (rare)
- 15. Foot articulation rod valve S7 slow (rare)
- 16. Foot retraction rod valve S11 slow (rare)
Foot section articulates normally when control activated
- Test point
- Foot section
- Expected
- Articulates down to 70 degrees in recliner position
12 more checks with pass and fail actions, 16 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
System has low voltage power failure high voltage
Low voltage circuits are not functioning; system control and logic circuits may be inactive; bed operations are not responsive.
Ranked causes
- 1. AC power source not supplying correct voltage (common)
- 2. Damaged power cord or loose plug connections (common)
- 3. Loose or damaged PCM board connectors and wiring (occasional)
- 4. Faulty full-wave bridge rectifier (occasional)
- 5. Blown 23V DC 5A fuse F17 or F18 (common)
- 6. Blown 8.5V DC 7A fuse F5 (common)
- 7. Blown VBB 3.5A fuse F2 (common)
- 8. Blown +15V DC_MTS 3.5A fuse F6 (common)
- 9. Blown +15V DC 3.5A fuse F8 (common)
- 10. Blown VBAT 1.5A fuse F9 (common)
- 11. Blown +15V_VBAT 1.0A fuse F10 (common)
- 12. Blown PCM 1.5A fuse F1 (common)
- 13. Faulty Power Control Module P.C. board (rare)
Measure AC voltage at wall power source with bed unplugged
- Test point
- AC power source outlet
- Expected
- 104 to 127V AC, +/- 23 V
- Tools
- AC Voltmeter
11 more checks with pass and fail actions, 13 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Bed flat control ineffective patient safety
Bed flat control does not lower bed sections to flat position or articulation response abnormal
Ranked causes
- 1. Function lockout applied (common)
- 2. Caregiver control P.C. board defective (common)
- 3. Main caregiver control panel P.C. board defective (common)
- 4. Hilow hydraulic valve coils not operating (common)
- 5. Hydraulic hoses kinked or pinched (common)
- 6. Hydraulic fittings leaking (common)
- 7. Damaged hydraulic valves (occasional)
- 8. Head end valve coil #14 defective (occasional)
- 9. Foot end valve coil #2 defective (occasional)
- 10. Hilow hydraulic valve not seating properly (occasional)
- 11. Hydraulic hose fittings leaking (occasional)
- 12. Position sensors miscalibrated (occasional)
Enabled Flat control activates bed articulation
- Test point
- Flat control button, bed motion
- Expected
- Bed articulates, Chair position indicator flashes
11 more checks with pass and fail actions, 12 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
NAWI Class IIII Scale / GCI Control malfunction
Scale does not respond, displays error messages (Center patient in bed, Task request cannot be achieved), weight reads 0, or scale sends calibration value greater than 100.
Ranked causes
- 1. Unit not plugged into appropriate power source (common)
- 2. Cabling not securely connected (common)
- 3. Fault codes present in scale P.C. board (common)
- 4. One load beam reading out of range (occasional)
- 5. Scale cannot communicate with GCI or scale P.C. board detects errors (occasional)
- 6. Scale calibration value greater than 100 at end of calibration (occasional)
- 7. Scale fails Tare and Auto compensation commands (occasional)
- 8. PPM and PRM modules removed during calibration (occasional)
- 9. Items added to or removed from bed during weighing (common)
- 10. Bed cannot be tared; Tare + Preset1 + Preset2 + Zero-Corr + weight display less than -17.99 lb (rare)
Verify unit is plugged into appropriate power source
- Test point
- Power outlet
- Expected
- Unit powered and operational
17 more checks with pass and fail actions, 10 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Blower does not operate
Blower fails to operate during bed initialization or on command
Ranked causes
- 1. P14 plug disconnected or incorrectly seated on PCM (common)
- 2. Blown fuse F8 on PCM (common)
- 3. Faulty TFSCM, cable mounts, or TSCM (occasional)
- 4. Low voltage at blower connector P1 (common)
- 5. Defective blower motor (occasional)
- 6. No AC power at blower input P1-4/P1-5 (occasional)
- 7. Blower control circuit failure in TFSCM (occasional)
- 8. Faulty power distribution or weighframe-to-surface cable (occasional)
- 9. PCM fuse F6 blown or low voltage at F6 (occasional)
Verify P14 plug is connected to P10 on PCM
- Test point
- P14 to P10 connection
- Expected
- Black wire toward head of bed
7 more checks with pass and fail actions, 9 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Reverse Trendelenburg/Trendelenburg control does not operate properly patient safety
Head or foot section does not rise to expected angle when Reverse Trendelenburg or Trendelenburg control is pressed; section may not move or move partially
Ranked causes
- 1. Position sensor mechanical linkage disconnected or misaligned (occasional)
- 2. Position sensors not calibrated (occasional)
- 3. Hydraulic pump not operating (common)
- 4. Hydraulic hoses kinked or pinched (occasional)
- 5. Hydraulic valve coil malfunction (occasional)
- 6. Hydraulic valve damage (occasional)
- 7. Head section hydraulic cylinder malfunction (occasional)
- 8. Foot section hydraulic cylinder malfunction (occasional)
- 9. Control P.C. board failure (occasional)
Press Reverse Trendelenburg control with bed flat
- Test point
- Bed articulation
- Expected
- Head section rises and stops at approximately 15° above foot end
8 more checks with pass and fail actions, 9 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Reverse Trendelenburg/Trendelenburg control malfunction patient safety
Bed sections fail to move or move incorrectly in response to Reverse Trendelenburg or Trendelenburg control commands; foot section does not rise to approximately 15° above head
Ranked causes
- 1. Mechanical linkage of position sensors incorrectly connected (occasional)
- 2. Sensor cables broken, shorted, or disconnected; position sensors not calibrated (common)
- 3. Hydraulic pump motor not operating (occasional)
- 4. Hydraulic system fluid level low (common)
- 5. Hydraulic hoses kinked, pinched, or leaking (occasional)
- 6. Hydraulic manifold valve coil malfunction (occasional)
- 7. Head hydraulic cylinder malfunction (occasional)
- 8. Hilow foot hydraulic cylinder malfunction (occasional)
- 9. Intermediate panel control PCB malfunction (occasional)
Verify mechanical linkages of position sensors are correctly connected
- Test point
- Position sensor linkage points
- Expected
- All linkages properly attached and seated
9 more checks with pass and fail actions, 11 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Bed flat control will not flatten bed patient safety
Pressing flat control does not lower bed sections to flat position
Ranked causes
- 1. Hydraulic valve coil #14 inoperative (occasional)
- 2. Hydraulic valve coil #2 inoperative (occasional)
- 3. Hilow hydraulic valve not seating (occasional)
- 4. Hydraulic hose fittings leaking (common)
- 5. Position sensors require calibration (common)
- 6. Footboard control inoperative (occasional)
- 7. Caregiver control P.C. board malfunction (occasional)
- 8. Main caregiver control panel P.C. board defective (rare)
Verify hilow hydraulic valve seating
- Test point
- Hilow hydraulic valve
- Expected
- Properly seated
4 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
CPR release malfunction patient safety
CPR/Trendelenburg foot pedal does not lower head or foot/knee sections to flat position within specified time
Ranked causes
- 3. CPR release manifold valve faulty (occasional)
- 4. CPR actuation control misalignment or mechanical centering issue (occasional)
- 5. Electrical signal cable shorted or disconnected (occasional)
- 6. Connector P20 disconnected from power control board (occasional)
- 7. CPR actuation control not making electrical contact before valve opens (occasional)
- 8. Hydraulic system malfunction (occasional)
- 9. Position sensor mechanical linkage or cable malfunction (occasional)
- 10. Treatment/sleep surface not inflating to CPR ready state (occasional)
Verify CPR pedal operation with load
- Test point
- CPR/TREN foot pedal with person over 90 lb in chair-egress position
- Expected
- Head section flat within 10 seconds; foot/knee sections flat within 25 seconds, head within 10 sec, foot/knee within 25 sec
10 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Indicators (LED) do not illuminate
Indicator lights on caregiver interface or siderail do not light up or remain dark; buttons and displays unresponsive
Ranked causes
- 1. Graphical Caregiver Interface screen in sleep mode (common)
- 2. Power cord unplugged or disconnected (common)
- 3. Battery low or needs replacement (occasional)
- 4. Brake not set control improperly adjusted or cable damaged (occasional)
- 5. Night light bulb burned out or loose (occasional)
- 6. Caregiver control panel Night light P.C. board failure (occasional)
- 7. Main caregiver control panel positioning P.C. board failure (occasional)
- 8. Power control P.C. board failure on base frame (rare)
GCI screen wakes when ENTER pressed
- Test point
- GCI Control screen
- Expected
- Screen illuminates
14 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Intermediate siderail knee control does not respond patient safety
Caregiver control on intermediate siderail for knee up/down does not raise or lower knee section
Ranked causes
- 1. Caregiver control P.C. board failure in intermediate siderail (common)
- 2. Hydraulic pump motor not operating (occasional)
- 3. Insufficient hydraulic fluid in reservoir (common)
- 4. Kinked or leaking hydraulic lines (occasional)
- 5. Hydraulic valve coil malfunction (occasional)
- 6. Foot hydraulic cylinder failure (occasional)
- 7. Head hydraulic cylinder failure (occasional)
- 8. Knee hydraulic cylinder failure (occasional)
Test knee control button on intermediate siderail
- Test point
- Intermediate siderail knee up/down control
- Expected
- Knee section rises and lowers
3 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Knee up/down control malfunction patient safety
Intermediate siderail knee section does not rise or lower when control is pressed
Ranked causes
- 1. Caregiver control P.C. board failure (common)
- 2. Hydraulic pump motor not operating (common)
- 3. Insufficient hydraulic fluid (common)
- 4. Kinked or leaking hydraulic lines (occasional)
- 5. Hydraulic valve coil failure (occasional)
- 6. Hilow foot hydraulic cylinder failure (occasional)
- 7. Head hydraulic cylinder failure (occasional)
- 8. Knee hydraulic cylinder failure (occasional)
Opposite siderail knee control functions
- Test point
- Opposite siderail knee up/down button
- Expected
- Knee section rises/lowers
5 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Scale/GCI calibration error troubleshooting
Calibration procedure returns error code instead of valid coefficient; load beam response does not track properly, beam connectors may be misaligned, or scale board is damaged.
Ranked causes
- 1. Beam readings not valid or not responding (occasional)
- 2. Zero readings not valid during calibration (occasional)
- 3. Max reading improper for right foot load beam during calibration (occasional)
- 4. Max reading improper for left foot load beam during calibration (occasional)
- 5. Max reading improper for left head load beam during calibration (occasional)
- 6. Max reading improper for right head load beam during calibration (occasional)
- 7. Matrix calculation error in scale processor (rare)
- 8. Coefficient value out of acceptable range (occasional)
Perform calibration and evaluate returned error code
- Test point
- Calibration error code table
- Expected
- Error code returned matches one of codes 1, 2, 4, 5, 6, 7, 20, or 21
8 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
System power failure high voltage
Bed system does not power on or operate normally when plugged in
Ranked causes
- 1. Defective power fuse F3 (15 A Slo-blow) (common)
- 2. Defective power fuse F2 (VBB, 3.5 A) (common)
- 3. Defective power fuse F6 (+15 V DC_MTS, 3.5 A) (common)
- 4. Defective power fuse F8 (+15 V DC, 3.5 A) (common)
- 5. Defective power fuse F9 (VBAT, 1.5 A) (common)
- 6. Defective power fuse F10 (+15 V_VBAT, 1.0 A) (common)
- 7. Defective power fuse F1 (PCM, 1.5 A) (common)
- 8. Defective Power Control Module P.C. board (occasional)
Measure voltage across fuse F3
- Test point
- F3
- Expected
- 24 V DC on each side
- Tools
- Voltmeter
8 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Bed up control does not raise bed patient safety
Pressing bed up control on siderail does not lift bed or head section
Ranked causes
- 1. Hydraulic pump motor not running (common)
- 2. Defective head siderail Bed up control board (occasional)
- 3. Hydraulic valve coil not energizing (occasional)
- 4. Failed valve coil (occasional)
- 5. Hydraulic valve coils #13 or #15 not functional (occasional)
- 6. Hydraulic hoses kinked, pinched, or leaking (occasional)
- 7. Hydraulic valve not seating properly (occasional)
Bed raises when bed up control is pressed and held
- Test point
- Bed frame
- Expected
- Bed system rises
9 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Caregiver control malfunction—head siderail bed up function patient safety
Bed up control does not raise bed when pressed on head siderail
Ranked causes
- 1. Hilow hydraulic valve coils inoperative (common)
- 2. Hydraulic hoses kinked or pinched (occasional)
- 3. Damaged hydraulic valves (occasional)
- 4. Hydraulic valve coil #13 failure (occasional)
- 5. Hydraulic valve coil #15 failure (occasional)
- 6. Caregiver control panel P.C. board defective (rare)
- 7. Weigh frame junction P.C. board malfunction (rare)
Press bed up control
- Test point
- Bed up control input
- Expected
- Bed system rises
3 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Intermediate siderail head control does not respond patient safety
Caregiver control panel on intermediate siderail for head up/down does not raise or lower head section
Ranked causes
- 1. Kinked or pinched hydraulic hoses (common)
- 2. Hilow hydraulic valve coils inoperative (occasional)
- 3. Damaged hydraulic valves (occasional)
- 4. Hydraulic valve coil #13 malfunction (head end upward only) (rare)
- 5. Hydraulic valve coil #15 malfunction (foot end upward only) (rare)
- 6. Head up/down control P.C. board failure (occasional)
- 7. Main caregiver control P.C. board failure (occasional)
Verify intermediate siderail head control operation
- Test point
- Intermediate siderail head up/down control
- Expected
- Head section raises and lowers
1 more check with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
LED indicators do not illuminate caution
Graphical Caregiver Interface (GCI) Control screen is dark or indicator lights are not functioning. Multiple indicator types may be affected including AC power indicator, Service required, Chair position, Bed exit, Battery, Brake not set, and Night light indicators.
Ranked causes
- 1. Power not applied to system or cord unplugged (common)
- 2. Power control P.C. board failure (occasional)
- 3. Bed exit cable disconnected from power control board (occasional)
- 4. Main Caregiver P.C. Board or siderail P.C. Board failure (occasional)
- 5. Battery low or needs replacement (battery option models) (occasional)
- 6. Night light bulb burned out or loose (common)
- 7. Night light control P.C. board failure (occasional)
Press ENTER control on GCI screen
- Test point
- GCI Control screen
- Expected
- GCI Control screen illuminates
8 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
NAWI scale weight display malfunction patient safety
Scale GCI control not functioning correctly, weight readings abnormal or error messages displayed
Ranked causes
- 1. Load beam readings out of range (common)
- 2. GCI cannot communicate with scale or scale P.C. board detects errors (common)
- 3. Weight display always reads zero (occasional)
- 4. Calibration error with value greater than 100 at end of calibration (occasional)
- 5. Scale fails tare and auto compensation commands (occasional)
- 6. Items being added or removed from bed during operation (occasional)
- 7. Load beam shorted excitation voltage (occasional)
Calibrate scale and check for returned error
- Test point
- GCI display
- Expected
- No error codes returned
7 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient exit and priority nurse call malfunction patient safety
Patient exit detection, alarm controls, or priority nurse call do not activate or function; LED indicators may not illuminate
Ranked causes
- 1. Defective caregiver control panel Bed Exit detection P.C. board (common)
- 2. Defective Bed Exit P.C. board in Bed Exit module (common)
- 3. SideCom Communication System Nurse Call/Ped P.C. board failure (occasional)
- 4. LED indicator failure or alarm system malfunction (occasional)
- 5. Caregiver control panel Alarm on/off control P.C. board failure (occasional)
- 6. Main caregiver control panel P.C. board failure (occasional)
- 7. Weigh frame junction P.C. board failure (occasional)
Place weight >75 lb on bed; press Enable key; within 16s press Bed exit control and select alarm delay
- Test point
- Bed Exit detection controls
- Expected
- Indicator comes on for each control pressed one at a time
9 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
AC power failure caution
'Unplugged AC' indicator illuminates even when system power cord is plugged into appropriate power source. No AC voltage at input or output stages.
Ranked causes
- 1. Low AC power source voltage (common)
- 2. Power cord or plug damaged/loose (common)
- 3. Loose connections at header connector P11 (occasional)
- 4. AC line filter failure (occasional)
- 5. Transformer failure or incorrect voltage tap settings (occasional)
- 6. Blown fuse F13 or F14 (common)
Measure AC voltage at power source
- Test point
- Building AC outlet
- Expected
- 104 to 127V AC, 104 to 127
6 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Caregiver control malfunction—intermediate siderail foot out/in caution
Foot section fails to extend or retract when foot out/in arrow control pressed on intermediate siderail
Ranked causes
- 1. Opposite siderail functions abnormal (common)
- 2. Hydraulic pump motor not operating (common)
- 3. Incorrect hydraulic fluid level (common)
- 4. Hydraulic lines kinked or leaking (occasional)
- 5. Hydraulic valve coils not functioning (occasional)
- 6. Defective caregiver control P.C. board (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Caregiver control malfunction—intermediate siderail head up/down patient safety
Head up or head down control does not move head section on intermediate siderail
Ranked causes
- 2. Hilow hydraulic valve coils inoperative (common)
- 4. Hydraulic valve coil #13 inoperative (head end only) (occasional)
- 5. Hydraulic valve coil #15 inoperative (foot end only) (occasional)
- 6. Head up/down control P.C. board defective (rare)
- 7. Caregiver control P.C. board malfunction (rare)
- 8. Main caregiver control panel P.C. board defective (rare)
Inspect hydraulic hoses for kinks or pinches
- Test point
- All hydraulic hose routing
- Expected
- No kinks or pinches; no fluid leaks
3 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Caregiver control malfunction—intermediate siderail knee up/down patient safety
Knee up or knee down arrow controls on intermediate siderail do not raise or lower knee section as expected
Ranked causes
- 1. Caregiver control P.C. board malfunction in intermediate siderail (common)
- 2. Hydraulic pump motor not operating (occasional)
- 3. Low hydraulic fluid level (occasional)
- 4. Hydraulic line kinks or leaks (occasional)
- 5. Hydraulic valve coils malfunction (occasional)
- 6. Hilow foot hydraulic cylinder malfunction (rare)
Press knee up/down arrow control on intermediate siderail
- Test point
- Intermediate siderail knee up/down arrow buttons
- Expected
- Knee section rises or lowers
5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Foot articulation cylinder does not move up caution
Hydraulic foot section fails to raise
Ranked causes
- 1. Hose is damaged (common)
- 2. Valve coil S05 is defective (occasional)
- 3. Valve coil S08 is defective (occasional)
- 4. Valve S05 is defective (occasional)
- 5. Valve S08 is defective (occasional)
- 6. Flow control has contamination in its orifice (occasional)
Valve coil S05 resistance
- Expected
- 14-16 Ohms
- Tools
- Ohmmeter
1 more check with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Foot out/in control malfunction patient safety
Intermediate siderail foot section does not extend or retract when control is pressed
Ranked causes
- 1. Opposite siderail malfunction (common)
- 2. Hydraulic pump motor not operating (common)
- 3. Insufficient hydraulic fluid (common)
- 4. Kinked or leaking hydraulic lines (common)
- 5. Hydraulic valve coil failure (occasional)
- 6. Caregiver control P.C. board failure (occasional)
Opposite siderail foot control functions
- Test point
- Opposite siderail foot in/out button
- Expected
- Foot section extends/retracts
4 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Foot retraction cylinder does not move in caution
Hydraulic foot retraction fails to retract
Ranked causes
- 1. Hose is damaged (common)
- 2. Valve coil S10 is defective (occasional)
- 3. Valve coil S11 is defective (occasional)
- 4. Valve S10 is defective (occasional)
- 5. Valve S11 is defective (occasional)
- 6. Flow control has contamination in its orifice (occasional)
Valve coil S10 resistance
- Expected
- 14-16 Ohms
- Tools
- Ohmmeter
1 more check with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Foot retraction cylinder does not move out caution
Hydraulic foot retraction fails to extend
Ranked causes
- 1. Hose is damaged (common)
- 2. Valve coil S09 is defective (occasional)
- 3. Valve coil S12 is defective (occasional)
- 4. Valve S09 is defective (occasional)
- 5. Valve S12 is defective (occasional)
- 6. Flow control has contamination in its orifice (occasional)
Valve coil S09 resistance
- Expected
- 14-16 Ohms
- Tools
- Ohmmeter
1 more check with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Head and intermediate siderail controls do not respond patient safety
Caregiver control panel arrow buttons for head section and foot section do not extend/retract siderails or bed sections when pressed
Ranked causes
- 1. Opposite siderail not functioning (common)
- 2. Hydraulic pump motor not operating (common)
- 3. Insufficient hydraulic fluid (occasional)
- 4. Hydraulic line kinks or leaks (occasional)
- 5. Hydraulic valve coils not functioning (occasional)
- 6. Caregiver control panel P.C. board failure (occasional)
Press enabled Foot out/Foot in arrow control on siderail
- Test point
- Intermediate siderail
- Expected
- Foot section extends/retracts
5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Head hi-low does not move up caution
Head hi-low section fails to raise
Ranked causes
- 1. Hose kinked, leaking, or damaged (common)
- 2. Valve coil S15 defective (occasional)
- 3. Valve S15 internal fault (occasional)
- 4. Emergency Trendelenburg valve contaminated seat (occasional)
- 5. Pilot operated check valve piston stuck (rare)
- 6. Flow control orifice contaminated (occasional)
Measure S15 solenoid coil resistance
- Test point
- Valve coil S15
- Expected
- 14-16 Ohms, 14-16
- Tools
- Ohmmeter
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Head hilow does not move up caution
Hydraulic head hilowering fails to raise
Ranked causes
- 1. Hose is damaged (common)
- 2. Valve coil S15 is defective (occasional)
- 3. Valve S15 is defective (occasional)
- 4. Emergency Trendelenburg valve has contamination on its seat (occasional)
- 5. Pilot operated check pilot piston has contamination holding it closed (rare)
- 6. Flow control has contamination in its orifice (occasional)
Valve coil S15 resistance
- Expected
- 14-16 Ohms
- Tools
- Ohmmeter
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Head siderail control does not respond patient safety
Caregiver control panel for head up/down does not raise or lower head section when control is pressed
Ranked causes
- 1. Kinked or pinched hydraulic hoses (common)
- 2. Hydraulic valve coil #14 malfunction (head end downward) (occasional)
- 3. Caregiver control P.C. board failure (occasional)
- 4. Weigh frame junction P.C. board failure (rare)
- 5. Hilow hydraulic valve coil inoperative (occasional)
- 6. Leaking hydraulic fittings (occasional)
Visually inspect hydraulic hoses for kinks or pinches
- Test point
- All hydraulic hoses to head section
- Expected
- Hoses straight and unobstructed
5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Head up/head down control malfunction patient safety
Head section does not raise or knee section does not articulate correctly when head up control is pressed
Ranked causes
- 1. Position sensor mechanical linkage disconnected (occasional)
- 2. Position sensor cable broken, shorted, or disconnected (occasional)
- 3. Hydraulic hoses kinked or pinched (common)
- 4. Hilow hydraulic valve coils inoperative (occasional)
- 5. Hydraulic valve #15 faulty (foot end malfunction) (occasional)
- 6. Damaged hydraulic valves (occasional)
Verify head/knee section positioning
- Test point
- Bed controls, press Head Up arrow
- Expected
- Knee section rises to 10°, head section raises to 55°, pauses, continues to mechanical limits degrees, as specified
5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Low voltage power failure
Low DC voltages not available. System does not operate properly. 23V, 15V, or 8.5V DC supplies may be absent or low.
Ranked causes
- 1. Low or absent AC power source (common)
- 2. Power cord or plug damaged/loose (common)
- 3. Damaged connectors on power control P.C. board (occasional)
- 4. Full-wave bridge rectifier failure (occasional)
- 5. Blown DC power fuses (common)
- 6. Power control module P.C. board failure (rare)
Measure AC voltage at power source
- Test point
- Building AC outlet
- Expected
- 104 to 127V AC, 104 to 127
8 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient entertainment malfunction
Music or TV controls do not activate room entertainment system; system does not function after control activation
Ranked causes
- 1. Improper cabling connections or room entertainment system not operational (common)
- 2. Defective caregiver control panel Music control P.C. board (common)
- 3. SideCom Communication System Entertainment/Lighting P.C. board failure (occasional)
- 4. Main caregiver control panel P.C. board failure (occasional)
- 5. Weigh frame junction board failure (occasional)
- 6. Defective caregiver control panel TV control P.C. board (occasional)
Verify SideCom is connected to room entertainment infrastructure; room music system is operational
- Test point
- SideCom Communication System connection and room music system
- Expected
- SideCom connected to room infrastructure; room music system operational
9 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient Entertainment system malfunction
Music or TV control fails to activate room entertainment system; entertainment system does not respond to patient controls; music or TV cannot be turned off
Ranked causes
- 1. SideCom system not connected to room entertainment infrastructure or room system not operational (common)
- 2. Defective Music control P.C. board in intermediate siderail (common)
- 3. SideCom Entertainment/Lighting P.C. board failure (occasional)
- 4. Main caregiver control panel P.C. board failure (occasional)
- 5. Weigh frame junction board failure (rare)
- 6. TV control P.C. board failure in intermediate siderail (common)
Verify SideCom system connected to room entertainment; confirm room music system operational
- Test point
- SideCom connection and room equipment status
- Expected
- SideCom connected to infrastructure; room system operational
5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient light controls malfunction
Read light or Room light controls do not activate or do not function when pressed; lights do not come on
Ranked causes
- 1. Burned out lamp bulb or damaged light fixture (common)
- 2. Defective caregiver control siderail Read light control P.C. board (common)
- 3. Loose or disconnected lamp cable connections (occasional)
- 4. Defective caregiver control panel Read control P.C. board (occasional)
- 5. Loose or disconnected room light cable connections (occasional)
- 6. Defective caregiver control panel Room control P.C. board (occasional)
Press siderail Read light control on control panel
- Test point
- Read light control
- Expected
- Patient read light comes on
5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Slow bed articulation time (low flat to chair position and back)
Time required to cycle bed from low flat position to full chair position and back is slower than normal
Ranked causes
- 1. Restraints, obstructions, or accessories incorrectly attached (occasional)
- 2. Insufficient or contaminated hydraulic oil (occasional)
- 3. Hydraulic system leaks (occasional)
- 4. Dirty or faulty hydraulic valve (occasional)
- 5. Down valve faulty causing slow downward articulation (occasional)
- 6. Hydraulic manifold or pump failure (rare)
Verify downward articulation speed is normal
- Test point
- Bed system during full chair to flat cycle
- Expected
- Downward articulation time is normal per specification
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
System has no AC power high voltage
AC power indicator is not illuminated or system is unresponsive; bed will not respond to commands.
Ranked causes
- 1. AC power source not supplying correct voltage (common)
- 2. Damaged power cord or loose plug connections (common)
- 3. Loose or damaged header connector P11 on PCM board (occasional)
- 4. Blown power fuse F13 or F14 (15A 3AG) (occasional)
- 5. Faulty AC line filter (occasional)
- 6. Faulty transformer or incorrect voltage taps (occasional)
Measure AC voltage at wall power source with bed unplugged
- Test point
- AC power source outlet
- Expected
- 104 to 127 V AC, +/- 23 V
- Tools
- Voltmeter on AC scale
6 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Air blower malfunction
Air blower does not operate during bed initialization or operates intermittently. No voltage or low voltage present at blower power connector.
Ranked causes
- 1. No AC voltage at blower connector P1 (common)
- 2. No DC voltage rise at P1-1 to P1-2 (common)
- 3. Low voltage at fuse F6 on PCM (occasional)
- 4. Damaged power or signal cables (occasional)
- 5. Faulty TFSCM (occasional)
Measure AC voltage at P1-4 to P1-5 on air source cable connector
- Test point
- P1-4, P1-5
- Expected
- approximately 120V AC
4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Air manifold malfunction caution
Foot treatment surface, foot mattress bladders, or head/thigh mattress sections do not inflate/deflate as expected at different bed positions
Ranked causes
- 1. Kinked or improperly connected air hoses (common)
- 2. Blower motor not operating or air supply failure (common)
- 3. Position sensor malfunction causing incorrect deflation sequence (occasional)
- 4. Air module or surface treatment module malfunction (occasional)
- 5. Foot mattress bladder leak or damage (occasional)
Verify foot treatment surface function
- Test point
- Foot treatment surface in operation
- Expected
- Surface functions properly with correct inflation/deflation
5 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Bed down control will not lower bed patient safety
Pressing and holding the Bed down control does not cause the bed to lower from high position. Bed may lower from opposite siderail or other control functions may not work.
Ranked causes
- 1. Caregiver control panel Bed down control P.C. board failure (common)
- 2. Hilow hydraulic valve coil not operating (common)
- 3. Incorrect voltage at hydraulic valve coil harness (occasional)
- 4. Hydraulic valve not seating or hydraulic hoses kinked/pinched (occasional)
- 5. Hydraulic fittings leaking or valve coils #14 or #16 inoperative (occasional)
Test bed lower control on opposite siderail
- Test point
- Opposite siderail Bed down control
- Expected
- Bed lowers with opposite siderail Bed down control
6 more checks with pass and fail actions, 9 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Bed will not flatten when flat control pressed patient safety
Bed system does not articulate to flat position; may pause, emit beep, or only partially flatten; present with function lockouts or non-responsive controls.
Ranked causes
- 1. Function lockouts applied to system (common)
- 2. Caregiver control P.C. board malfunction (common)
- 3. Hi-Low hydraulic valve coils not operating (occasional)
- 4. Hydraulic hoses kinked, pinched, or improperly connected (occasional)
- 5. Position sensors miscalibrated or out of adjustment (occasional)
Confirm flat control enabled and no lockouts active
- Test point
- Control panel display
- Expected
- No lockout indicators illuminated; flat control button responsive
6 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Brake/steer malfunction patient safety
Brake or steer pedal does not function correctly; brake or steer position not engaging; indicator light does not illuminate or respond
Ranked causes
- 1. Brake not set indicator control improperly adjusted or miscalibrated (common)
- 2. Loose wires or cabling (common)
- 3. Brake/steer linkage failure or caster assembly damage (occasional)
- 4. Head end caster swivel failure (occasional)
- 5. Caster brake gap misadjustment or dual-wheel caster issue (occasional)
Steer pedal (green) engages steer position
- Test point
- Brake/neutral/steer pedal green position
- Expected
- Brake not set indicator illuminates; foot end casters lock in steer position
6 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Caregiver control malfunction—head siderail and intermediate siderail foot up/down caution
Foot section fails to raise or lower when enabled foot up/down arrow control pressed on intermediate siderail
Ranked causes
- 1. Opposite siderail functions abnormal (common)
- 2. Hydraulic pump motor not operating (common)
- 3. Hydraulic lines kinked or leaking (occasional)
- 4. Incorrect hydraulic fluid level (common)
- 5. Defective caregiver control P.C. board in intermediate siderail (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Caregiver control malfunction—head siderail bed up/down patient safety
Bed up or bed down arrow controls on head siderail do not raise or lower bed as expected
Ranked causes
- 1. Hydraulic valve coils not operating properly (common)
- 2. Hydraulic hoses kinked or pinched (occasional)
- 3. Damaged hydraulic valves (occasional)
- 4. Hydraulic valve coil #13 malfunction (head up only) (rare)
- 5. Hydraulic valve coil #15 malfunction (foot up only) (rare)
Press bed up arrow control on head siderail
- Test point
- Head siderail up arrow button
- Expected
- Bed system rises
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Emergency Trendelenburg malfunction patient safety
Emergency Trendelenburg function does not lower head end 15° below foot end or control actuator not centered
Ranked causes
- 1. Emergency Trendelenburg linkage out of adjustment (common)
- 2. Control actuator not mechanically centered (occasional)
- 3. Emergency Trendelenburg actuation control out of adjustment (occasional)
- 4. Trendelenburg hydraulic valve malfunction (occasional)
- 5. Hilow cylinder malfunction (occasional)
Verify bed lowers head end when Trendelenburg pedal lifted
- Test point
- CPR/TREN control pedal in flat position
- Expected
- Head end lowers 15° below foot end
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Foot articulation cylinder does not move down caution
Hydraulic foot section fails to lower
Ranked causes
- 1. Hose is damaged (common)
- 2. Valve coil S06 is defective (occasional)
- 3. Valve coil S07 is defective (occasional)
- 4. Valve S06 is defective (occasional)
- 5. Valve S07 is defective (occasional)
Valve coil S06 resistance
- Expected
- 14-16 Ohms
- Tools
- Ohmmeter
1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Foot up/down control malfunction patient safety
Intermediate siderail foot section does not rise or lower when control is pressed
Ranked causes
- 1. Opposite siderail malfunction (common)
- 2. Hydraulic pump motor not operating (common)
- 3. Kinked or leaking hydraulic lines (common)
- 4. Insufficient hydraulic fluid (common)
- 5. Caregiver control P.C. board failure (occasional)
Opposite siderail foot control functions
- Test point
- Opposite siderail foot up/down button
- Expected
- Foot section rises/lowers
4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Head lockout control malfunction patient safety
Head lockout indicator does not illuminate or head section does not respond to lockout control
Ranked causes
- 1. Defective caregiver control panel P.C. board (common)
- 2. Defective main caregiver control panel positioning P.C. board (occasional)
- 3. Defective weigh frame junction electrical box P.C. board (occasional)
- 4. Defective caregiver control panel Enable key control P.C. board (occasional)
- 5. Poor siderail cabling connections (rare)
Press Lockout and Head controls simultaneously
- Test point
- Head lockout indicator and annunciator
- Expected
- Indicator comes on and annunciator beeps twice
8 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient Exit/Priority Nurse Call malfunction patient safety
Patient exit detection does not activate, alarm does not function, or priority nurse call does not operate
Ranked causes
- 1. Bed Exit detection P.C. board malfunction (common)
- 2. Bed Exit P.C. board in module malfunction (occasional)
- 3. SideCom Nurse Call/PED P.C. board malfunction (occasional)
- 4. Alarm On/Off control P.C. board malfunction (occasional)
- 5. Main caregiver control panel P.C. board malfunction (occasional)
Verify Enable and Bed Exit controls activate indicators
- Test point
- Enable and Bed Exit controls with weight >75 lb on bed
- Expected
- Indicator comes on when each control pressed; alarm delay 0, 2, 4, or 6 seconds selectable
5 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Pulmonary mattress air valve module pressure or vacuum malfunction patient safety
Bed unable to maintain proper cushion pressure; blower behavior abnormal; stepper motor not opening/closing release valve
Ranked causes
- 1. Stepper motor failure; vacuum not releasing air (common)
- 2. Blower low speed or not activating (occasional)
- 3. Mattress hose cross-connection or blockage (occasional)
- 4. Mattress bladder leak (occasional)
- 5. Defective mattress fitting or O-rings (occasional)
Activate Max-Inflate mode and monitor blower
- Test point
- Bed blower operation
- Expected
- Blower shuts off within 1 minute and stays off for 3 minutes
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Scale or Graphical Caregiver Interface (GCI) control malfunction
Scale calibration fails; load beam out of range; cannot communicate with scale or scale board detects errors; scale weight is always zero
Ranked causes
- 1. Improper cable connections or power source disconnection (common)
- 2. Scale calibration not completed or Service indicator lamp shows fault codes (common)
- 3. One or more load beam readings out of range (occasional)
- 4. GCI cannot communicate with scale or scale board detects errors (occasional)
- 5. Scale calibration error or invalid coefficient (rare)
Using GCI Main Menu, press and hold up/down arrow buttons for 20 seconds to access Service menu
- Test point
- GCI Control Service menu access
- Expected
- Service menu appears and scale calibration starts
6 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Scale/GCI control malfunction patient safety
Scale weigh system or GCI control interface not functioning properly, including calibration failures and display errors
Ranked causes
- 1. Scale board or load beam replaced without recalibration (common)
- 2. One load beam reading out of range (occasional)
- 3. GCI control cannot communicate with scale or scale board detecting errors (occasional)
- 4. Scale weight reading always zero (occasional)
- 5. Calibration error with invalid coefficient (occasional)
Perform scale calibration
- Test point
- GCI Service menu
- Expected
- Service menu appears after holding up/down arrows 20 seconds
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Scale/GCI diagnostics and error troubleshooting
Scale A/D readings require evaluation through diagnostic commands; technician must access tools menu, enter service code, and retrieve channel readings to identify load beam or communication problems.
Ranked causes
- 1. Load beam signal not responding or out of valid range (common)
- 2. Load beam shorted to ground or power supply failure (occasional)
- 3. Load beam wiring or connector error (occasional)
- 4. Scale board failure (occasional)
- 5. Load beam response weak or degrading with load (occasional)
7 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
SideCom Communication System or Nurse Call malfunction patient safety
Nurse call controls, caregiver controls, or TV controls do not activate; system does not function normally
Ranked causes
- 1. Defective caregiver control panel nurse call control P.C. board (common)
- 2. Main caregiver control panel P.C. board failure (common)
- 3. SideCom Communication System Nurse Call/Ped P.C. board failure (occasional)
- 4. TV control P.C. board failure in intermediate siderail (occasional)
- 5. Loose or disconnected SideCom Communication System junction board connection (occasional)
Press each Nurse Call control on bed with test apparatus attached to SideCom board
- Test point
- SideCom Communication System board - head end bumper
- Expected
- Nurse call indicator comes on as each control is pressed
4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Air blower does not operate
Air blower fails to run during bed initialization or operation; no air flow detected.
Ranked causes
- 1. Faulty air source cable, signal distribution cable, or weighframe to surface cable (common)
- 2. Low voltage at PTC R23 or fuse F6 (occasional)
- 3. Faulty power distribution cable or weighframe to surface cable (occasional)
- 4. Faulty TFSCM or PCM (rare)
Measure voltage from heat sink to PTC R23 connector side on TFSCM
- Test point
- PTC R23
- Expected
- 14.0V DC to 16.0V DC, +/- 2.0 V
- Tools
- Voltmeter
1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Air manifold malfunction; foot and surface mattress air deflation issues patient safety
Foot mattress or surface mattress bladders fail to inflate/deflate properly when bed articulates or foot section extends/retracts
Ranked causes
- 1. Air hoses kinked, obstructed, or improperly connected (common)
- 2. Blower motor not operating (common)
- 3. Mattress bladder gross leak (occasional)
- 4. Position sensors not functioning (occasional)
Verify foot treatment surface functions properly
- Test point
- Foot mattress operation and controls
- Expected
- Foot treatment surface functions properly
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
More symptoms
- Air system pressure below specification
- Bed articulation beyond 70° or to chair egress position malfunction
- Bed articulation malfunction
- Bed articulation speed abnormal or inconsistent
- Chair position control does not articulate bed
- Chair position control does not function
- Foot hi-low does not move up
- Foot hilow does not move up
- Foot section moves down to 70°, retracts to recliner, stops incorrectly
- Head cylinder does not move up
- Head cylinder moves up slowly
- Head hi-low does not move down
- Head hi-low moves up slowly
- Head hilow does not move down
- Head hilow moves up slowly
- Hydraulic foot pump pedal will not raise bed
- Intermediate siderail foot control does not respond
- Knee cylinder does not move up
- Knee lockout control malfunction
- Load beam A/D reading diagnostics
- Local Operating Network (LON) communication fault
- Night light does not come on
- Night light does not illuminate
- Scale calibration error
- Scale calibration error detected
- Scale fails post-calibration verification testing
- Scale fails verification testing
- Scale shows invalid range for A/D reading
- Scale/GCI Control communications failure
- Scale/GCI malfunction
- SideCom Communication System/Nurse Call malfunction
- Siderail mechanism does not hold
- Air blower did not initialize
- Air blower malfunction or noise
- All functions fail to extend
- Bed drifts downward when in flat, full up position
- Bed position sensors not calibrated
- Brake/steer pedal does not activate steer position
- Calibration: Entertainment and Volume Control removal and replacement
- Caregiver control malfunction—head siderail bed down function
- Caregiver controls not operational
- Communication failure with caregiver pendant
- Communication failure with left UCM
- Communication failure with patient pendant
- Communication failure with right UCM
- Enable key control does not respond
- Enable switch malfunction
- Enable switch not functioning
- Excessive blower noise
- Foot articulation cylinder moves down slowly
- Foot articulation cylinder moves up slowly
- Foot hi-low does not move down
- Foot hilow does not move down
- Head cylinder does not move down
- Head cylinder drifts down
- Head hi-low drifts down
- Head hilow drifts down
- Head hydraulic cylinder replacement
- Head lockout control does not respond
- Head section does not move
- Head section rises to 55° then pauses before moving to upper limit
- Hilow foot hydraulic cylinder replacement
- Hilow function raises unit unevenly
- Hilow head hydraulic cylinder replacement
- Hilow lockout control does not operate
- Hilow lockout control does not respond
- Hilow lockout control malfunction
- Hydraulic system does not function
- Hydraulic system malfunction
- Knee cylinder does not move down
- Knee cylinder moves up slowly
- Knee lockout control does not respond
- Load beam shorted excitation voltage
- Lockout control malfunction
- Loss of therapy during bed transport
- Master lockout control malfunction
- Mattress pressure failure
- Max-inflate function does not work
- Maximum inflate malfunction
- NAWI Class IIII Scale GCI control malfunction
- Patient Air Surface Module with Foot Therapy—Pressure failures
- Patient controls malfunction
- Pulmonary mattress pressure or vacuum problem
- Scale fails verification testing after calibration
- Scale/GCI communication error
- Scale/GCI control communications error
- Scale/GCI Control diagnostics shows out-of-range A/D readings
- Surface mattress inflation or deflation malfunction
- Throttle output signal out of range
- Treatment surface air bladders do not inflate
- Treatment surface air bladders malfunction
- Treatment surface, P500, and SpO2RT 2 air bladders malfunction
- Unintentional movement of foot articulation section
- Unintentional movement of foot hilow section
- Unintentional movement of foot retraction section
- Unintentional movement of head hilow section
- Unintentional movement of knee section
- Zone pressure control failure
- Bed does not move in steer mode
- Bed exit indicator does not function correctly
- Blower does not turn off or maintains constant operation
- Blower/supply hose failure
- Brake function does not engage all casters or bed moves when brakes applied
- Brake not set indicator does not extinguish in brake position
- Brake not set indicator illuminates in steer position
- Calibration: Articulation position sensing system
- Calibration: Brake/steer linkage brake gap
- Calibration: Caster wheel brake gap
- Calibration: CPR release valve
- Calibration: Graphical Caregiver Interface (GCI) Control removal and replacement
- Calibration: Hydraulic power unit mounting torque
- Calibration: Patient Exit Detection alarm removal and replacement
- Calibration: Sleep Surface Siderail Controls removal and replacement
- Chair position indicator remains on after control released
- Communication failure with GCI Control
- Communication failure with PIC (PIC QUERY)
- Communication failure with PIC (UPDATE)
- Communication failure with Scale Module
- Communication failure with SideCom
- Communication failure with TFSCM
- CPR function fails to lower
- CPR/Trendelenburg functions not operating
- Electrical fuse blown repeatedly
- Emergency Trend function fails to lower
- Foot articulation cylinder drifts down
- Foot hi-low drifts down
- Foot hi-low moves down slowly
- Foot hi-low moves up slowly
- Foot hilow drifts down
- Foot hilow moves down slowly
- Foot hilow moves up slowly
- Foot retraction cylinder drifts out
- Foot retraction cylinder moves in slowly
- Foot retraction cylinder moves out slowly
- Foot section articulation pauses at 30 degrees
- Foot section does not inflate properly
- Head cylinder drifts down after being raised
- Head cylinder moves down
- Head cylinder moves down slowly
- Head hi-low moves down slowly
- Head hilow moves down slowly
- Head section not moving or moving slowly
- Head section pressure does not deflate or inflate on demand
- Head section zones not inflating properly
- Hydraulic fluid leak
- Hydraulic power unit installation
- Knee cylinder drifts down
- Knee cylinder moves down slowly
- Knee section not moving or moving slowly
- Load beam circuit or component failure
- Load beam excitation voltage short to ground
- Load beam shorted excitation voltage test 1: voltage measurement
- Loss of therapy during transport
- Master lockout control does not respond
- Motor controller does not operate
- Night light does not turn on or off with control
- Night light lamp does not illuminate
- Position sensor not functioning or misaligned
- Pulmonary mattress air valve zone error
- Scale A/D readings outside normal range
- System power failures
- Unplugged AC power indicator does not function
- A/D converter timeout
- Accessory Receptacle Module replacement
- Air Module—Manifold Assembly replacement
- Air system pressure error codes 80-17 through 31
- Alarm sounds during calibration
- All functions fail to extend or retract
- Analog-to-digital converter failure
- Articulating foot hydraulic cylinder replacement
- Battery low indicator flashes continuously or does not turn off
- Battery power charge indicator does not come on
- Battery replacement needed
- Bed does not move to maximum high position on battery
- Bed does not reach maximum height without AC power
- Bed down control does not lower bed
- Bed Exit alarm malfunction
- Bed Exit feature or alarm not operational
- Bed Exit indicator does not deactivate
- Bed Exit indicator does not turn off
- Bed Exit malfunction
- Bed flat control does not flatten bed
- Bleed hydraulic system
- Blower does not remain off during idle period
- Blower does not turn off after Max-inflate
- Blower motor failure
- Blower removal for P500 and TotalCare SpO2RT 2 W/CLRT beds
- Blower turns on prematurely during idle time
- Boost pressure low during rotation
- Brake function does not engage fully
- Brake not set indicator does not activate when pedal released from brake position
- Brake not set indicator does not illuminate when brake released
- Brake not set indicator does not turn off in brake position
- Brake not set indicator flashes; periodic audible beep sounds
- Calibration data corruption
- Calibration recall failure due to EEPROM error
- Calibration: Articulating foot hydraulic cylinder
- Calibration: Bed Scale (Non-OIML)
- Calibration: Bed Scale (OIML)
- Calibration: Blown fuse—damaged cable/board identification
- Calibration: Brake set sensor replacement with torque specification
- Calibration: Brake set sensor torque specification
- Calibration: Brake/steer linkage brake shoe gap
- Calibration: Brake/steer linkage clamp bolt torque and brake gap adjustment
- Calibration: Caster wheel axle nut torque and brake adjustment (P1900A)
- Calibration: CPR sensor
- Calibration: Entertainment and Volume Control PC board replacement
- Calibration: Foot brake gap adjustment
- Calibration: Foot brake pedal brake gap
- Calibration: Foot brake pedal linkage clamp torque
- Calibration: Foot brake/steer pedal assembly installation and torque
- Calibration: Foot brake/steer pedal brake shoe gap
- Calibration: Foot end caster brake shoe gap (P1900A)
- Calibration: Foot end caster brake shoe gap (P1900B, P1900C, P1900D-K)
- Calibration: Graphical Caregiver Interface (GCI) Control
- Calibration: Graphical Caregiver Interface control replacement
- Calibration: gravity constants and coefficients
- Calibration: Head Angle Indicator and Trendelenburg Indicator
- Calibration: Head Angle Indicator and Trendelenburg Indicator removal and replacement
- Calibration: Head Angle Indicator and Trendelenburg Indicator replacement
- Calibration: Head end caster brake gap adjustment (P1900A)
- Calibration: Head end caster brake gap adjustment (P1900B, P1900C, P1900D-K)
- Calibration: Head end caster brake/steer pedal distance
- Calibration: Head of bed cylinder brace installation
- Calibration: Head-end caster assembly brake/steer pedal spacing
- Calibration: Head-end caster wheel tension adjustment
- Calibration: Hydraulic Manifold Valve Coil
- Calibration: Hydraulic Manifold Valve Coil replacement
- Calibration: Hydraulic power unit pressure plate compression
- Calibration: Hydraulic system air bleed
- Calibration: Hydraulic system bleed
- Calibration: Hydraulic System Fluid Fill
- Calibration: Hydraulic System Oil Fill
- Calibration: Hydraulic system oil level
- Calibration: Hydraulic valve pressure setting
- Calibration: Hydraulic valve torque setting
- Calibration: Knee sensor potentiometer position
- Calibration: NAWI Class IIII Scale
- Calibration: Patient Weigh System (Non-NAWI Class IIII)
- Calibration: Post-repair function verification
- Calibration: Power Control Module P.C. board fuse verification
- Calibration: Power cord electrical grounding and leakage
- Calibration: Removal and installation of hilow cylinder brace
- Calibration: Retracting foot hydraulic cylinder
- Calibration: Scale gravity constants/coefficients (NAWI Class IIII)
- Calibration: Scale weight measurement
- Calibration: Sleep Surface Siderail Controls
- Calibration: Throttle zero output voltage
- Calibration: Transformer installation and torque
- Calibration: Transport Handle voltage adjustment
- Calibration: Trapeze arm center lock verification
- Calibration: Trapeze hose placement
- Caster brake cannot be adjusted or casters do not swivel 360°
- Communication failure with Graphical Caregiver Interface Control
- Communication failure with SideCom Communication System Module
- Continuous audible tone sounds; Remove footboard indicator on; Chair position indicator flashes
- Controller LED DS 1 off
- Controller LED DS1 off
- Controller LED DS1 steady on
- CPR function has contamination in orifice
- CPR valve partially activated causing abnormal operation
- CPR/Trendelenburg position does not activate
- CPR/Trendelenburg position not achieved
- Drive belt replacement required
- EEPROM error
- Emergency Trend function has contamination in orifice
- Emergency Trendelenburg does not activate
- Emergency Trendelenburg not activating
- Enable (key) control malfunction
- Enable key control indicator does not turn off
- Enable key control indicator not illuminating
- Entertainment/Lighting module not operating
- Foot articulation cylinder drifts down after being raised
- Foot articulation cylinder moves down
- Foot articulation position sensor voltage out of range
- Foot articulation times are slow
- Foot hi-low moves up unintentionally
- Foot hilow moves up unintentionally
- Foot hilow position sensor voltage out of range
- Foot lags head when raising with foot pump
- Foot pump fails to raise function
- Foot retraction cylinder moves out
- Foot retraction position sensor voltage out of range
- Foot retraction time is slow
- Foot section will not articulate downward in isolation
- FPGA configuration failure
- Fracture Frame Adapter Brackets installation—P1940
- GCI error codes 80-97, 80-98, or 80-145-008
- Graphical Caregiver Interface control not functioning
- Graphical Caregiver Interface not functioning
- Head angle indicator misaligned or worn
- Head cylinder moves up unintentionally
- Head hi-low moves up unintentionally
- Head hilow moves up unintentionally
- Head hilow position sensor voltage out of range
- Head lags foot when raising with foot pump
- Head position sensor voltage out of range
- Head section will not articulate downward in isolation
- Head zone lower pressure than expected at 70° articulation
- Heel Suspension mode does not activate or blower does not turn off
- Heel Suspension mode not activating
- Hilow cylinder brace installation
- Hilow cylinder brace removal
- Hilow lockout control indicator does not turn off
- Hilow position sensor not responsive
- Hydraulic hose integrity issue
- Hydraulic leak cleanup in base tub
- Hydraulic power unit replacement
- Hydraulic power unit replacement and adjustment
- Hydraulic valve replacement
- Indicators (LED) do not come on
- Infusion Support System installation—P155-12
- Intermittent load beam shorted excitation voltage
- Knee cylinder drifts down after being raised
- Knee cylinder moves down
- Knee cylinder moves up unintentionally
- Knee hydraulic cylinder replacement
- Knee lockout control not illuminating
- Knee lockout indicator does not turn off
- Knee position sensor voltage out of range
- Knee section does not lower to flat position
- Knee section does not move to maximum up position or drifts down
- Knee section does not move to up position
- Knee section moves despite lockout engaged
- Load beam connector mismatch
- Load beam shorted excitation voltage detected
- Load beam shorted excitation voltage test 2: diagnostic A/D monitoring
- Load beam shorted excitation voltage test 3: intermittent short detection
- Lockout failure with EEPROM corrupted or uninitialized
- Low Noise Blower Assembly replacement
- Manifold Assembly removal and replacement
- Mattress Assembly removal and replacement—P500 Model
- Mattress Assembly—P500 International Model removal
- Max-inflate control does not inflate foot section to high pressure
- Max-inflate function not working properly
- Motor controller removal and replacement
- Network termination fault
- Neuron EEPROM failure
- Neuron self-test failure
- Night Light lamp replacement
- Night light not operational
- Night Light photo sensor replacement
- Normal mode does not activate
- Nurse call controls not operational
- Nurse call features not operational
- Nurse Call/Patient Exit Detection board not operating
- One section of bed lags when raising with foot pump
- Oxygen Tank Holder installation and removal—P27601
- PAG Board potentiometer R8 cannot adjust output voltage to spec
- PAG board replacement required
- PAG P.C. board voltage out of adjustment
- Patient Air Surface Module with Foot Therapy—Switch/Stepper failures
- Patient entertainment controls not operational
- Patient entertainment features not operational
- Patient light features not operational
- PED weight too small
- Physical Safety Belts installation and removal—P1926
- Power Control Module PC Board replacement
- PSS configuration failure
- Pulmonary Base Module (PBM) replacement
- Pulmonary mattress air valve module pressure out of tolerance
- Removal: Cover—Head End
- Replacement: Head Hydraulic Cylinder
- Replacement: Hilow Head Hydraulic Cylinder
- Replacement: Knee Hydraulic Cylinder
- Replacement: Retracting Foot Hydraulic Cylinder
- Retracting foot hydraulic cylinder replacement
- Scale does not operate
- Scale/GCI communication failure
- Scale/GCI control communication error
- Serial EEPROM confirm test failure
- Serial EEPROM read failure
- Serial EEPROM write failure
- Service required indicator flashing
- Service required or chair position indicator lights do not turn off
- Short Stay Surface removal and replacement
- SideCom Communication System and Nurse Call Module replacement
- SideCom Communication System Universal Television (UTV) Module replacement
- Siderail control cable removal and replacement
- Siderail gasket installation
- Siderails do not lock in up position
- Solenoid update command to PIC failure
- Standard IV Rod installation and removal—P2217
- System power fails or components not powered
- Transformer replacement needed
- Transport handle cables improperly routed or secured
- Transport handle replacement required
- Treatment Foot Module (TFM) replacement
- Treatment Foot Surface Control Module (TFSCM) and Treatment Surface Control Module (TSCM) replacement
- Treatment Foot Surface Control Module (TFSCM) replacement
- Treatment module error displayed
- Treatment Surface Control Module (TSCM) replacement
- Treatment surface removal and replacement
- Treatment surface zones do not inflate properly
- Treatment Torso Module (TTM) replacement
- Trendelenburg/Reverse Trendelenburg malfunction
- Trendelenburg/Reverse Trendelenburg position cannot be reached
- Trendelenburg/Reverse Trendelenburg position not achievable
- Universal Television (UTV) module not operating
- Unplugged AC indicator does not activate
- Unplugged AC indicator does not illuminate
- Unplugged AC power indicator not functioning on both siderails
- Verification report completion and conformity declaration
- Visual inspection findings in IntelliDrive transport system
- Weigh Frame Junction Electrical Box replacement
- Zone data timeout
- Zone leak detected
- Zone pressure control failure during test
- Zone pressure not reached
- Zone state machine error
410 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
¤ ¤ | Thermal Cutback | Controller temperature exceeds safe limit or bed temperature outside 15-40°C range | warning |
¤ ¤¤ | Throttle Fault 1 | Throttle input voltage outside expected range or inconsistent signal | error |
¤ ¤¤¤ | SPD Limit Pot Fault | Speed limit potentiometer signal invalid or not reading | error |
¤ ¤¤¤¤ | Low Battery Voltage | Battery voltage below minimum operating threshold | warning |
¤ ¤¤¤¤¤ | Overvoltage | Battery or supply voltage exceeds maximum safe level | warning |
¤¤ ¤ | Main OFF Fault | Main power switch or contactor fails to open circuit | error |
¤¤ ¤¤¤ | Main Cont FLTS | Main contactor/relay shows fault condition during operation | error |
¤¤ ¤¤¤¤ | Main ON Fault | Main power switch or contactor fails to close circuit | error |
¤¤¤ ¤ | PROC/Wiring Fault | Internal processor or main wiring path fault detected | critical |
¤¤¤ ¤¤¤¤ | Brake OFF Fault | Brake solenoid or circuit unable to release brake | critical |
¤¤¤ ¤¤¤¤¤ | HPD | Unknown HPD function fault condition | critical |
¤¤¤¤ ¤ | Current Sense Fault | Motor current measurement circuit fails or reads invalid | error |
¤¤¤¤ ¤¤ | HW Failsafe | Hardware failsafe circuit activated | critical |
¤¤¤¤ ¤¤¤¤ | Power Section Fault | Power stage or drive circuitry fault detected | critical |
1 | RS232 overflow warning | Serial communication buffer overflow | warning |
1 | Beam readings are not valid | Calibration process detects invalid readings from load beam strain gauge | error |
100 | ERR_Z2_NO_PRESS | Zone 2 not up to pressure during leak test | error |
100 | Zone 2 not up to pressure during leak test | Zone 2 pressure fails to reach setpoint during leak test | error |
101 | ERR_Z3_NO_PRESS | Zone 3 not up to pressure during leak test | error |
101 | Zone 3 not up to pressure during leak test | Zone 3 pressure fails to reach setpoint during leak test | error |
102 | Zone 1 pressure control failed during leak test | Zone 1 failed to maintain pressure during leak test | error |
102 | ERR_Z1_PRS_CTRL_FAIL | Zone 1 failed pressure control during leak test | error |
103 | Zone 2 pressure control failed during leak test | Zone 2 failed to maintain pressure during leak test | error |
103 | ERR_Z2_PRS_CTRL_FAIL | Zone 2 failed pressure control during leak test | error |
104 | Zone 3 pressure control failed during leak test | Zone 3 failed to maintain pressure during leak test | error |
104 | ERR_Z3_PRS_CTRL_FAIL | Zone 3 failed pressure control during leak test | error |
10 75 | Communication failure with patient pendant | Patient pendant unable to connect to bed system | error |
10 81 | +15V battery voltage failure | Battery supply voltage out of specification | critical |
10 82 | +8.5V battery voltage failure | Secondary battery supply voltage out of specification | critical |
10 83 | PCM node disabled—Diagnostic mode entered | Patient Care Monitor node detection failure | warning |
1-1-1 | Position sensor calibration mode | System enters calibration mode during initialization | info |
1-1-10 | Neuron EEPROM failure | Neuron processor cannot access or verify its EEPROM configuration memory | error |
1-1-11 | Lockout failure with EEPROM corrupted or uninitialized | Lockout control does not operate and EEPROM is corrupted or uninitialized | critical |
1-1-12 | Calibration recall failure | System cannot retrieve stored calibration values from EEPROM | warning |
1-1-13 | PSS configuration failure | Patient Support System configuration cannot be loaded or verified | warning |
112 | Zone 1 unable to reach pressure setpoint | Zone 1 pressure control failure during normal operation | error |
1-1-2 | Bed position sensors not calibrated | Sensors detected as uncalibrated or calibration lost on startup | warning |
112 | ERR_Z1_NO_CONTROL | Zone 1 not able to reach setpoint | error |
113 | Zone 2 unable to reach pressure setpoint | Zone 2 pressure control failure during normal operation | error |
113 | ERR_Z2_NO_CONTROL | Zone 2 not able to reach setpoint | error |
1-1-3 | Network termination fault | System detects missing or improper network termination during initialization | error |
1-1-4 | FPGA configuration failure | PCM FPGA firmware load failed at startup | error |
114 | ERR_Z3_NO_CONTROL | Zone 3 not able to reach setpoint | error |
114 | Zone 3 unable to reach pressure setpoint | Zone 3 pressure control failure during normal operation | error |
1141 | Communication failure RT_UCM | Right Upper Control Module communication lost | error |
1142 | Communication failure LT_UCM | Left Upper Control Module communication lost | error |
1143 | Communication failure GCI Control | Graphical Caregiver Interface communication lost | error |
1144 | Communication failure Scale Module | Weight measurement module communication lost | error |
1146 | Communication failure SideCom | SideCom Communication System Module communication lost | error |
1147 | Communication failure TFSCM | Transfer Service Communication Module communication lost | error |
1148 | Communication failure PIC (PIC QUERY) | Unable to query Programmable Interface Controller | error |
1149 | Communication failure PIC (UPDATE) | Unable to update Programmable Interface Controller | error |
115 | Zone 1 pressure out of tolerance for 15 seconds | Zone 1 pressure outside tolerance band for extended period | error |
115 | ERR_Z1_NO_CONTROL2 | Zone 1 not in tolerance for 15 seconds | error |
1-1-5 | Solenoid update command to PIC failure | PCM unable to update solenoid valve controller firmware | error |
116 | Zone 2 pressure out of tolerance for 15 seconds | Zone 2 pressure outside tolerance band for extended period | error |
116 | ERR_Z2_NO_CONTROL2 | Zone 2 not in tolerance for 15 seconds | error |
1-1-6 | Serial EEPROM write failure | System cannot write data to serial EEPROM memory during initialization | error |
1-1-7 | Serial EEPROM read failure | System cannot read configuration data from serial EEPROM during initialization | error |
117 | ERR_Z3_NO_CONTROL2 | Zone 3 not in tolerance for 15 seconds | error |
117 | Zone 3 pressure out of tolerance for 15 seconds | Zone 3 pressure outside tolerance band for extended period | error |
118 | Zone 1 pressure exceeds safe limits | Zone 1 pressure outside safe operating limits | critical |
118 | ERR_Z1_NOT_SAFE | Zone 1 not in safe limits | critical |
1-1-8 | Serial EEPROM confirm test failure | EEPROM memory integrity verification test fails | error |
1-1-9 | Neuron self-test failure | Neuron communication processor self-diagnostic test fails | error |
119 | Zone 2 pressure exceeds safe limits | Zone 2 pressure outside safe operating limits | critical |
119 | ERR_Z2_NOT_SAFE | Zone 2 not in safe limits | critical |
120 | Zone 3 pressure exceeds safe limits | Zone 3 pressure outside safe operating limits | critical |
120 | ERR_Z3_NOT_SAFE | Zone 3 not in safe limits | critical |
121 | Mode/hazard timeout | Mode or hazard state timeout during operation | error |
1-2-1 | Head position sensor voltage out of range | Head sensor output voltage outside 0.5V to 4.5V DC range during operation | warning |
1-2-2 | Knee position sensor voltage out of range | Knee sensor output voltage outside 0.5V to 4.5V DC range | warning |
1-2-3 | Foot articulation position sensor voltage out of range | Foot articulation sensor output voltage outside 0.5V to 4.5V DC range | warning |
1-2-4 | Foot retraction position sensor voltage out of range | Foot retraction sensor output voltage outside 0.5V to 4.5V DC range | warning |
1-2-5 | Foot hilow position sensor voltage out of range | Foot height/low sensor output voltage outside 0.5V to 4.5V DC range | warning |
1-2-6 | Head hilow position sensor voltage out of range | Head height/low sensor output voltage outside 0.5V to 4.5V DC range | warning |
130 | EEPROM busy timeout | EEPROM remains busy beyond timeout period | error |
130 | ERR_EE_BUSY | EEPROM still busy after timeout | error |
131 | EEPROM bad address error | Invalid address accessed in EEPROM | error |
132 | EEPROM unknown error in initialization | EEPROM initialization fails with unknown error | error |
132 | ERR_EE_UNKNOWN | EEPROM error in init | error |
133 | EEPROM data verify failed | EEPROM data verification fails during access | error |
134 | EEPROM data error Sector 1 | Data error detected in EEPROM Sector 1 | error |
134 | ERR_EE_S1ERROR | EEPROM data error Sector 1 | error |
135 | ERR_EE_S2ERROR | EEPROM data error Sector 2 | error |
135 | EEPROM data error Sector 2 | Data error detected in EEPROM Sector 2 | error |
136 | EEPROM data error Sector 3 | Data error detected in EEPROM Sector 3 | error |
136 | ERR_EE_S3ERROR | EEPROM data error Sector 3 | error |
137 | EEPROM data mismatch all sectors | Data mismatch detected across all EEPROM sectors | critical |
1-3-7 | Unintentional movement of head section | Head section moving without commanded actuation | warning |
137 | ERR_EE_S123MISMATCH | EEPROM data mismatch all sectors | error |
138 | EEPROM initialization failure | During system boot or EEPROM access | error |
139 | EEPROM test error 1 | During EEPROM self-test | error |
140 | EEPROM test error 2 | During EEPROM self-test | error |
1-4-1 | Communication failure with right UCM | Power control module cannot establish communication with right user control module | error |
141 | EEPROM test error 3 | During EEPROM self-test | error |
1410 | Communication failure caregiver pendant | Caregiver pendant communication lost | warning |
1411 | Communication failure patient pendant | Patient pendant communication lost | warning |
142 | EEPROM test pass count error | During EEPROM self-test | error |
1-4-2 | Communication failure with left UCM | Power control module cannot establish communication with left user control module | error |
142 | ERR_EE_TEST4 | EEPROM test error 4 | error |
1-4-3 | Communication failure with GCI Control | Power control module cannot communicate with Graphical Caregiver Interface Control | error |
1-4-4 | Communication failure with Scale Module | Power control module cannot communicate with weigh scale module | error |
144 | Safe state error code | System enters safe state unexpectedly | error |
145 | ERR_BAD_ROM_CHKSUM | ROM checksum failed | error |
1-4-6 | Communication failure with SideCom Communication System Module | Power control module cannot communicate with SideCom module | error |
1-4-7 | Communication failure with TFSCM | Power control module cannot communicate with Treatment Foot Surface Control Module | error |
1-4-8 | Communication failure with PIC (PIC QUERY) | Power control module cannot query PIC microcontroller during diagnostics | error |
1-4-9 | Communication failure with PIC (UPDATE) | Power control module cannot send update or parameter command to PIC | error |
151 | +15V battery voltage failure | Main 15V battery supply out of specification | critical |
152 | +8.5V battery voltage failure | Secondary 8.5V battery supply out of specification | critical |
153 | PCM node disabled | Primary Control Module disabled, diagnostic mode active | warning |
16.2.1 (G0 33) | U1 High row selection logic failure | Pendant control logic detects failure in high row selection circuit | error |
16.2.2 (G0 34) | U1 Low row selection logic failure | Pendant control logic detects failure in low row selection circuit | error |
16.2.3 (G0 35) | U2 High row selection logic failure | Pendant control logic detects failure in high row selection circuit | error |
16.2.4 (G0 36) | U2 Low row selection logic failure | Pendant control logic detects failure in low row selection circuit | error |
16.3.1 (G0 49) | Column shorted high or low | Pendant detects shorted column in control circuit | error |
16.4.1 (G0 65) | Loss of communication from UCM to PCM | Communication failure between User Control Module and Pendant Control Module | error |
16.7.1 (G0 113) | Column shorted high, low, or together on power up | Pendant detects shorted column during power-up sequence | error |
16.9.1 (G0 145) | Nurse Call relay logic failure | Pendant relay logic circuit detects failure | error |
17 | SPI overflow warning | SPI communication buffer overflow | warning |
18 | SPI bad beginning of frame | Invalid frame start detected in SPI data | warning |
19 | SPI bad CRC | Checksum mismatch in SPI frame | warning |
1 (Calibration Error) | Beam readings are not valid | During scale calibration when load beam response is invalid | error |
2 | Zero readings are not valid | Calibration zero reference reading outside acceptable range | error |
2 | RS232 bad beginning of frame | Invalid frame start detected in serial data | warning |
20 | SPI timeout | No SPI response received within timeout period | warning |
20 | Matrix calculation error | Calibration algorithm detects inconsistency in four-point weight distribution matrix calculation | error |
2032 | Replace right caregiver P.C. board | error | |
20 33 | Right caregiver control board failure | Right control panel malfunction or communication loss | critical |
2034 | Replace right caregiver P.C. board | error | |
2041 | Loss of communication with PCM—Check cabling. If problem persists, replace right caregiver P.C. board | error | |
20 65 | Loss of communication with PCM (right controller) | Right control board unable to communicate with patient care monitor | error |
2071 | Replace right caregiver P.C. board | error | |
2072 | Replace right caregiver P.C. board | error | |
20 (Calibration Error) | Matrix calculation error | During calibration coefficient calculation phase | error |
21 | Coefficient range error | Calibration detects calculated coefficient outside valid operating range | error |
21 | SPI bad module ID | Invalid module ID received in SPI frame | warning |
21 (Calibration Error) | Coefficient range error | During calibration when calculated coefficients are outside valid range | error |
2-2-1 | Replace right caregiver P.C. board | Right caregiver siderail module failure | error |
2-2-2 | Replace right caregiver P.C. board | Right caregiver siderail module failure | error |
24V Sense | 24V power supply monitoring error or out-of-range condition | Measured 24V supply voltage is outside acceptable operating range | warning |
2 (Calibration Error) | Zero readings not valid | During scale calibration zero offset check | error |
3 | RS232 bad CRC | Checksum mismatch in serial frame | warning |
3021 | Replace left caregiver P.C. board | error | |
3022 | Replace left caregiver P.C. board | error | |
3023 | Replace left caregiver P.C. board | error | |
3024 | Replace left caregiver P.C. board | error | |
3031 | Replace left caregiver P.C. board | error | |
30 33 | Left caregiver control board failure | Left control panel malfunction or communication loss | critical |
3041 | Loss of communication with PCM—Check cabling. If problem persists, replace left caregiver P.C. board | error | |
30 65 | Loss of communication with PCM (left controller) | Left control board unable to communicate with patient care monitor | error |
3071 | Replace left caregiver P.C. board | error | |
3072 | Replace left caregiver P.C. board | error | |
32 | 5V supply low warning | 5V supply voltage below threshold | warning |
33 | 5V supply high warning | 5V supply voltage above threshold | warning |
34 | 15V supply low warning | 15V supply voltage below threshold | warning |
35 | 15V supply high warning | 15V supply voltage above threshold | warning |
4 | RS232 timeout | No response received within timeout period | warning |
4 | Maximum reading for weight on right foot is incorrect | Calibration detects right foot zone reading outside expected range with calibration weight applied | error |
42-21 | Value range/reset warning | Value range or reset condition detected | info |
42-22 | Value range/reset warning | Value range or reset condition detected | info |
42-23 | Value range/reset warning | Value range or reset condition detected | info |
42-24 | Value range/reset warning | Value range or reset condition detected | info |
42-25 | Value range/reset warning | Value range or reset condition detected | info |
42-26 | Value range/reset warning | Value range or reset condition detected | info |
42-27 | Value range/reset warning | Value range or reset condition detected | info |
42-28 | Value range/reset warning | Value range or reset condition detected | info |
42-29 | Value range/reset warning | Value range or reset condition detected | info |
42-30 | Value range/reset warning | Value range or reset condition detected | info |
48 | Timers not running | System timers fail to start or continue | error |
49 | Test 1 error code | Reserved test 1 failure | error |
4 (Calibration Error) | Max reading for weight on right foot incorrect | During calibration when weight applied to right foot position | error |
5 | RS232 bad module ID | Invalid module ID received in serial frame | warning |
5 | Maximum reading for weight on left foot is incorrect | Calibration detects left foot zone reading outside expected range with calibration weight applied | error |
50 | Test 2 error code | Reserved test 2 failure | error |
5011 | Improper starting address for page size—Invalid operation. Replace the board if error is repeatable | error | |
50115 | SAVE_ALARM write time-out | Invalid operation condition that should not occur on working board | error |
50116 | GET_ALARM confirm failed | Invalid operation condition | error |
50117 | GET_ALARM read time-out | Invalid operation condition | error |
50118 | Unrecognized command passed | Invalid operation | error |
50119 | EEPROM error, offset | Invalid operation | error |
5012 | Address out of range—Invalid operation. Replace the board if error is repeatable | error | |
50120 | EEPROM error, zero | Invalid operation | error |
50121 | EEPROM error, coefficient | Invalid operation | error |
50122 | Range for zero or coefficient is not valid | Calibration data out of valid range | error |
50123 | Could not save weight, EEPROM | Invalid operation | error |
50124 | Could not save coefficients to EEPROM | Invalid operation | error |
50125 | Could not save calibration data/beam readings to EEPROM | Invalid operation | error |
50126 | WEIGH_ZERO_CMD error saving offset, EEPROM | Invalid operation during zero command | error |
50127 | WEIGH_ZERO_CMD could not save zero to EEPROM | Invalid operation during zero command | error |
50129 | Could not get zero from EEPROM | Invalid operation | error |
5013 | EEPROM busy too long—Invalid operation. Replace the board if error is repeatable | error | |
50130 | Could not get coefficients from EEPROM | Invalid operation | error |
50-132 | Could not save serial number to EEPROM | Invalid operation or EEPROM write failure | error |
50-133 | Could not write to EEPROM | Invalid write operation | error |
50-134 | Could not read from EEPROM | Invalid read operation | error |
50-135 | Could not write to EEPROM during new board test | EEPROM write failure on new board initialization | error |
50-136 | Could not read from EEPROM | Invalid read operation | error |
50137 | A/D power up reset error | Invalid operation during power up | error |
50-138 | Could not read serial number from EEPROM | EEPROM read failure during serial number retrieval | error |
50139 | Error getting A/D readings | Invalid operation | error |
5014 | EEPROM address not valid—Invalid operation. Replace the board if error is repeatable | error | |
50-141 | Error saving PED data to EEPROM | EEPROM write failure during patient/equipment data save | error |
50142 | EEPROM write error, could not update coefficients | Invalid operation | error |
50-143 | Calculated weight too large, exceeds 327.67 kg | Weight calculation exceeds maximum threshold | error |
50-145 | Weight—RF, invalid range RF during calibration | Right foot calibration weight applied but RF beam reading invalid | error |
50-146 | Weight—RF, invalid range LF during calibration | Right foot calibration weight applied but LF beam reading invalid | error |
50-147 | Weight—RF, invalid range LH during calibration | Right foot calibration weight applied but LH beam reading invalid | error |
50-148 | Weight—RF, invalid range RH during calibration | Right foot calibration weight applied but RH beam reading invalid | error |
50-149 | Weight—LF, invalid range RF during calibration | Left foot calibration weight applied but RF beam reading invalid | error |
5015 | Neuron reset—Shows the neuron went through reset. Normal on power up | info | |
50-150 | Weight—LF, invalid range LF during calibration | Left foot calibration weight applied but LF beam reading invalid | error |
50-151 | Weight—LF, invalid range LH during calibration | Left foot calibration weight applied but LH beam reading invalid | error |
50-152 | Weight—LF, invalid range RH during calibration | Left foot calibration weight applied but RH beam reading invalid | error |
50-153 | Weight—LH, invalid range RF during calibration | Left head calibration weight applied but RF beam reading invalid | error |
50-154 | Weight—LH, invalid range LF during calibration | Left head calibration weight applied but LF beam reading invalid | error |
50-155 | Weight—LH, invalid range LH during calibration | Left head calibration weight applied but LH beam reading invalid | error |
50-156 | Weight—LH, invalid range RH during calibration | Left head calibration weight applied but RH beam reading invalid | error |
50-157 | Weight—RH, invalid range RF during calibration | Right head calibration weight applied but RF beam reading invalid | error |
50-158 | Weight—RH, invalid range LF during calibration | Right head calibration weight applied but LF beam reading invalid | error |
50-159 | Weight—RH, invalid range LH during calibration | Right head calibration weight applied but LH beam reading invalid | error |
5016 | Software generated reset—Software caused neuron reset. Possible ESD event or A/D converter issue | warning | |
50-161 | Weight—RH, invalid range RH during calibration | Right head calibration weight applied but RH beam reading invalid | error |
50163 | Cal zero RF not valid | Zero value for right foot beam invalid | error |
50164 | Cal zero LF not valid | Zero value for left foot beam invalid | error |
50165 | Cal zero LH not valid | Zero value for left head beam invalid | error |
50166 | Cal zero RH not valid | Zero value for right head beam invalid | error |
50167 | Right foot max in wrong place | Calibration weight over right foot did not produce maximum beam reading | error |
50168 | Left foot max in wrong place | Calibration weight over left foot did not produce maximum beam reading | error |
50169 | Left head max in wrong place | Calibration weight over left head did not produce maximum beam reading | error |
50 17 | Incorrect starting address for page size | Invalid memory address detected during scale initialization | critical |
5017 | A/D time-out—Invalid operation. Remove power and reset scale. Replace board if error repeats | error | |
50170 | Right head max in wrong place | Calibration weight over right head did not produce maximum beam reading | error |
50171 | Error saving calibration zero data | Invalid operation during calibration save | error |
50172 | Error confirming calibration zero data | Invalid operation during calibration confirmation | error |
50173 | Error getting calibration zero data | Invalid operation reading calibration data | error |
50174 | WEIGH_SETWEIGHT_CMD error saving offset, EEPROM | Invalid operation during weight command execution | error |
50175 | FP error calculating coefficients | Coefficients cannot be calculated during calibration | error |
50 18 | Address out of range | Memory address exceeds valid range during operation | critical |
5018 | Could not read serial EEPROM—Invalid operation. Replace board if error repeats | error | |
50 19 | EEPROM busy too long | EEPROM access timeout during read/write operation | critical |
5019 | EEPROM busy too long—Invalid operation. Remove power and reset scale. Replace board if error repeats | error | |
5020 | Number of bytes to read out of range—Invalid operation. Replace board if error repeats | error | |
50 20 | EEPROM address not valid | Invalid EEPROM address referenced during operation | critical |
5021 | Number of bytes to read out of range—Invalid operation. Replace board if error repeats | error | |
50 21 | Neuron reset | Embedded processor reset detected | info |
5022 | EEPROM busy too long—Invalid operation. Replace board if error repeats | error | |
50 22 | Software generated reset | Processor reset initiated by software | warning |
5023 | PED check sums do not match—Invalid operation. Replace board if error repeats | error | |
50 23 | A/D time-out | Analog-to-digital converter does not respond within timeout period | error |
50 24 | Could not read serial EEPROM | EEPROM read operation fails | critical |
5024 | Error getting beam readings—Look at additional error codes in GCI or Service Required field | error | |
50 25 | EEPROM busy too long | EEPROM access timeout during operation | critical |
5025 | Invalid diagnostic command—A diagnostic command that scale does not support was sent | error | |
50 26 | Number of bytes to read out of range | Read operation requests invalid byte count | critical |
50 27 | Number of bytes to read out of range | Read operation requests invalid byte count | critical |
50 28 | EEPROM busy too long | EEPROM access timeout | critical |
50 29 | PED check sums do not match | Patient Elevation Detection data integrity check fails | error |
50 30 | Error getting beam readings | Scale unable to read load cell signals | error |
50 31 | Invalid diagnostic command | Unsupported diagnostic command received by scale | warning |
5033 | Invalid range for A/D reading—Too much weight, beam failure, board failure, or no weight on beams | error | |
50 33 | Invalid range for A/D reading | Analog-to-digital converter produces out-of-range value | error |
50 34 | Non-valid diagnostic command | Scale receives unrecognized diagnostic command | warning |
50 35 | Floating point error, weight calc range error | Weight calculation cannot be completed or exceeds range | error |
50 36 | Constructor returned error, invalid ranges | Scale object instantiation fails due to out-of-range values | error |
50 38 | General calibration error, beam readings, zero readings, max values | Scale calibration fails during calibration procedure | error |
50 39 | Try to get PED readings, A/D error returned | Patient Elevation Detection cannot read scale A/D values | error |
50 40 | Tried to get A/D readings | Analog-to-digital converter does not respond within timeout | error |
5040 | Tried to get A/D readings—A/D timed out. Check readings, apply weight to verify sensor change | error | |
50 41 | Initial PED weight error | Patient Elevation Detection cannot initialize with insufficient weight | warning |
5041 | Initial PED weight error—Minimum weight on bed required. Bed may need zeroing or board/beam/frame problem | error | |
50 42 | Alarm generated too many errors detected | Multiple errors detected during Patient Elevation Detection monitoring | error |
50 43 | PED weight too small | Scale weight measurement below PED enablement threshold | warning |
5043 | PED weight too small—PED not enabled, weight less than 50 lb. Do weigh function and zero bed | warning | |
50 45 | PED_construct error reading set weigh offset, EEPROM error | Patient Elevation Detection offset parameter reading fails | error |
5051 | SAVE_PED error writing—Invalid operation. Replace board if error repeats | error | |
50 51 | SAVE_PED error writing | Patient Elevation Detection parameter write to storage fails | error |
50 52 | Save_coefficient_values | Calibration coefficient storage fails | error |
5052 | Save_coefficient_values error—Invalid operation. Replace board if error repeats | error | |
5053 | Save_zero_values error—Invalid operation. Replace board if error repeats | error | |
50 53 | Save_zero_values | Zero calibration value storage fails | error |
50 54 | Save_beam_rdgs | Beam reading data storage fails | error |
5054 | Save_beam_rdgs error—Invalid operation. Replace board if error repeats | error | |
5055 | Save_offset_adj error—Invalid operation. Replace board if error repeats | error | |
50 55 | Save_offset_adj | Scale offset adjustment storage fails | error |
5056 | Save_offset_adj error—Invalid operation. Replace board if error repeats | error | |
50 56 | Save_offset_adj | Scale offset adjustment storage fails | error |
50 57 | GET_ZERO_VALUES could not confirm | Zero calibration values do not match across storage locations | error |
5057 | GET_ZERO_VALUES could not confirm—Zero readings inconsistent. Zero bed and run self-test. Replace board if persists | error | |
50 58 | GET_ZERO_VALUES could not read | Zero calibration values cannot be retrieved from storage | error |
5059 | GET_PED_VALUES could not confirm—PED parameters inconsistent. Run self-test. Replace board if persists | error | |
50 59 | GET_PED_VALUES could not confirm | Patient Elevation Detection parameters do not match across storage | error |
50 60 | GET_PED_VALUES could not read | Patient Elevation Detection parameters cannot be retrieved | error |
5061 | Coefficient could not confirm—Values inconsistent across EEPROM. Run self-test. Recalibrate or replace board if persists | error | |
5061 | Coefficient could not read | Unable to read coefficient value from EEPROM | error |
50 62 | Coefficient could not read | Calibration coefficients cannot be retrieved from storage | error |
5062 | Coefficient could not read—Run self-test. Verify calibration coefficients. Replace board if problem persists | error | |
5063 | GET_OFFSET_ADJ_VALUES could not confirm—Offset value inconsistent. Run self-test. Zero scale or replace board if persists | error | |
50 63 | GET_OFFSET_ADJ_VALUES could not confirm | Offset adjustment values do not match across storage locations | error |
50 65 | GET_OFFSET_ADJ_VALUES could not confirm last weight | Last recorded weight value does not match across storage locations | error |
50 66 | GET_OFFSET_ADJ_VALUES could not confirm | Offset adjustment values do not match across storage locations | error |
5066 | GET_OFFSET_ADJ_VALUES could not confirm—Offset value inconsistent. Run self-test. Zero scale or replace board if persists | error | |
50 67 | GET_OFFSET_ADJ_VALUES could not read last weight | Last recorded patient weight cannot be retrieved from storage | warning |
50 68 | GET_BEAM_RDGS could not confirm | Beam reading calibration values do not match across storage | warning |
5068 | GET_BEAM_RDGS could not confirm—Calibration readings inconsistent. Run self-test. Check coefficients with diagnostics | warning | |
5069 | GET_BEAM_RDGS could not read—Could not read calibration beam readings. Run board self-test from diagnostics | error | |
50 69 | GET_BEAM_RDGS could not read | Calibration beam readings cannot be retrieved from storage | error |
5070 | EEPROM_WRITE_BYTE could not write—Could not write value to EEPROM. Run board self test from diagnostics | error | |
50 70 | EEPROM_WRITE_BYTE could not write | EEPROM single byte write operation fails | error |
5071 | EEPROM_READ_BYTE could not read—Could not read EEPROM value. Run board self-test from diagnostics | error | |
5071 | EEPROM read byte failed | Could not read EEPROM value during operation | error |
5072 | EEPROM_TEST error saving | EEPROM failure during test save operation | critical |
5073 | EEPROM_TEST error confirming | EEPROM failure during test confirmation | critical |
5074 | EEPROM_TEST write/read compare failed | Write/read comparison test failed | critical |
5075 | Coefficients not in valid range after calculation | Calibration coefficients calculated but out of valid range | error |
5076 | WEIGH_ZERO_CMD no zero with PED on | Bed cannot be zeroed when PED is enabled | warning |
5077 | Error taking weight PED_STATE_INITIAL_NO_WEIGHT | Weight measurement failed in initial PED state without weight | error |
5078 | EEPROM_TEST read error | EEPROM test read operation failed | critical |
5079 | Valid coefficient channel 0 not in range | Weight calibration or beam reading validation | error |
5081 | VALID_COEFFICIENT ch1 not in range | Left foot channel coefficient outside valid range | error |
5082 | VALID_COEFFICIENT ch2 not in range | Left head channel coefficient outside valid range | error |
5083 | VALID_COEFFICIENT ch3 not in range | Right head channel coefficient outside valid range | error |
5084 | Zero channel 0 (right foot) not in valid range | Scale zeroing or weight baseline check | warning |
5085 | Zero channel 1 (left foot) not in valid range | Scale zeroing or weight baseline check | warning |
5086 | Zero channel 2 (left head) not in valid range | Scale zeroing or weight baseline check | warning |
5087 | Zero channel 3 (right head) not in valid range | Scale zeroing or weight baseline check | warning |
5088 | A/D beam readings channel 0 (right foot) out of range | Analog-to-digital converter reading outside valid range for right foot load cell | error |
5089 | A/D beam readings channel 1 (left foot) out of range | Analog-to-digital converter reading outside valid range for left foot load cell | error |
5090 | A/D beam readings channel 2 (left head) out of range | Analog-to-digital converter reading outside valid range for left head load cell | error |
5091 | A/D beam readings channel 3 (right head) out of range | Analog-to-digital converter reading outside valid range for right head load cell | error |
5092 | PED A/D beam readings channel 0 (right foot) out of range | Patient Exit Detection A/D readings for right foot outside valid range | error |
5093 | PED A/D beam readings channel 1 (left foot) out of range | Patient Exit Detection A/D readings for left foot outside valid range | error |
5094 | PED A/D beam readings channel 2 (left head) out of range | Patient Exit Detection A/D readings for left head outside valid range | error |
5095 | PED A/D beam readings channel 3 (right head) out of range | Patient Exit Detection A/D readings for right head outside valid range | error |
5097 | EEPROM write error | Write operation to EEPROM failed | critical |
5097 | Error writing to EEPROM | EEPROM write operation | critical |
5098 | SAVE_PED_DELAY writing to EEPROM error | PED save operation | error |
5099 | Could not save PED state bits to EEPROM | PED state save operation | error |
51 | Test 3 error code | Reserved test 3 failure | error |
5100 | Could not save PED initial weight to EEPROM | PED weight initialization | error |
5101 | PED monitor could not start; maximum PED errors reached | Too many PED monitor initialization failures | critical |
5102 | Could not load beam readings or zero from calibration data | Failed to retrieve beam readings or zero offsets from EEPROM during startup | critical |
5103 | PED enabled but PCM (Patient Care Monitor) not detected | PED enabled without detecting Patient Care Monitor communication | error |
5105 | Time-out response from PCM (Patient Care Monitor) | No timely response from Patient Care Monitor during communication | warning |
5106 | Time-out response from SCM (System Control Module) | No timely response from System Control Module during communication | warning |
5107 | SAVE_SERIAL_NUMBER error writing to EEPROM | Serial number write operation | critical |
5108 | GET_SERIAL_NUMBER confirm failed | Serial number read verification | critical |
5109 | GET_SERIAL_NUMBER read time-out | Serial number read operation | critical |
51:101 | Invalid state passed to PED state machine | Memory corruption | error |
51/101 - Invalid state in PED state machine | Patient Entry Detection state machine reached undefined state | State variable has invalid value | error |
51:107 | A/D sampling timeout response | A/D converter not responding within time limit (automatic reset triggered) | error |
51:107 | Timeout - A/D not sampling, automatic reset triggered | A/D sampling timeout | error |
51/107 - Timeout A/D not sampling | Weight sensor A/D conversion timeout | A/D converter does not complete measurement within timeout | error |
5111 | SAVE_ERRORS EEPROM time-out | Error log write operation | critical |
51:118 | Gravity constant value outside valid range | Gravity constant value entered outside 9.59999 to 9.999999 range | warning |
51/118 - Gravity constant out of range | Gravity acceleration value outside valid range | Gravity constant not between 9.59999 and 9.999999 | error |
51:119 | Zero point A/D data out of range | A/D reading at zero point exceeds valid range | error |
51/119 - A/D data out of range during zero point save | Sensor reading outside range while saving zero offset | Weight sensor A/D reading invalid during zero calibration | error |
51:120 | Error saving zero point data to EPROM | EPROM write failure | error |
51/120 - Error saving zero point data to EPROM | EPROM write failure during zero calibration | EPROM device fails to store zero offset value | error |
5113 | GET_ERROR confirm failed | Error log read verification | critical |
5114 | GET_ERROR read time-out | Error log read operation | critical |
51:140 | Tare value out of valid range | Attempted to tare bed with weight outside specified limits | warning |
51/140 - Tare value out of range | Bed tare weight outside allowable limits | Tare or preset values exceed specification limits | error |
51:143 | Error saving undo tare - value out of range | UNDO TARE save operation failed with out-of-range value | error |
51/143 - Undo tare out of range | Undo tare variable corruption or out of range | Undo tare value invalid or out of bounds | error |
5115 | SAVE_ALARM write time-out | Alarm event save operation | critical |
5116 | GET_ALARM confirm failed | Alarm event read verification | critical |
5117 | GET_ALARM read time-out | Alarm event read operation | critical |
51:171 | Right foot weight exceeds maximum load limit | A/D reading from right foot load cell exceeds maximum safe weight | error |
51/171 - Right foot beam weight exceeds maximum | Patient weight centered on right foot exceeds load limit | Right foot beam A/D reading exceeds maximum specification | error |
51:172 | Left foot weight exceeds maximum load limit | A/D reading from left foot load cell exceeds maximum safe weight | error |
51/172 - Left foot beam weight exceeds maximum | Patient weight centered on left foot exceeds load limit | Left foot beam A/D reading exceeds maximum specification | error |
51-173 | Left head beam weight exceeds maximum load limit | Weight reading on left head of bed exceeds system limit | error |
51:173 | Left head beam over max load limit | Excessive weight on left head section | critical |
51-174 | Right head beam weight exceeds maximum load limit | Weight reading on right head of bed exceeds system limit | error |
51:174 | Right head beam over max load limit | Excessive weight on right head section | critical |
51:177 | Error saving coefficients to EPROM | EPROM write failure | error |
51-177 | Error saving coefficients to EPROM | Failure during coefficient save operation | error |
51:178 | Error reading coefficients from EPROM | EPROM read failure | error |
51-178 | Error reading coefficients from EPROM | Failure during coefficient read operation | error |
51-179 | Error saving gravity constants to EPROM | Failure during gravity constant save operation | error |
51:179 | Error saving gravity constants to EPROM | EPROM write failure | error |
5118 | Unrecognized command passed to board | Invalid command received by board | critical |
51-180 | Error reading gravity constants from EPROM | Failure during gravity constant read operation | error |
51:180 | Error reading gravity constants from EPROM | EPROM read failure | error |
51-181 | Error saving undo tare to EPROM | Failure during undo tare save operation | error |
51:181 | Error saving undo tare to EPROM | EPROM write failure | error |
51-182 | Error reading undo tare from EPROM | Failure during undo tare read operation | error |
51:182 | Error reading undo tare from EPROM | EPROM read failure | error |
51:183 | Error saving tare to EPROM | EPROM write failure | error |
51-183 | EPROM failure or memory corruption - tare save error | Scale unable to save tare to EPROM | error |
51-183 | Error saving tare to EPROM | Failure during tare value save operation | error |
51-184 | EPROM failure or memory corruption - tare read error | Scale unable to read tare from EPROM | error |
51-184 | Error reading tare from EPROM | Failure during tare value read operation | error |
51:184 | Error reading tare from EPROM | EPROM read failure | error |
51:185 | Error saving pulm module weight to EPROM | EPROM write failure | error |
51-185 | Error saving pulmonary module weight to EPROM | Failure during pulmonary module weight save operation | error |
51:186 | Error saving bed exit to EPROM | EPROM write failure | error |
51-186 | Error saving bed exit data to EPROM | Failure during bed exit data save operation | error |
51:187 | Error saving/clear error log to EPROM | EPROM write failure | error |
51-187 | Error saving or clearing error log to EPROM | Failure during error log save or clear operation | error |
51:188 | Error getting coefficients from EPROM | EPROM read failure | error |
51-188 | Error retrieving coefficients from EPROM | Failure during coefficient retrieval operation | error |
51-189 | Error retrieving zero point from EPROM | Failure during zero point retrieval operation | error |
51:189 | Error getting zero point from EPROM | EPROM read failure | error |
5119 | EEPROM error at offset | EEPROM access operation | critical |
51-190 | Error saving zero point to EPROM | Failure during zero point save operation | error |
51:190 | Error saving zero point to EPROM | EPROM write failure | error |
51-191 | Error reading zero point from EPROM | Failure during zero point read operation | error |
51:191 | Error reading zero point from EPROM | EPROM read failure | error |
51-193 | Calculated weight is outside valid range | Weight calculation result exceeds system limits | error |
51:193 | Calculated weight out of range | Weight calculation exceeds limits | warning |
51:195 | Error saving zero point - out of range or EPROM write failure | Zero point outside valid range | error |
51-195 | EPROM failure or write error - zero point out of range | Zero point outside valid range or EPROM write failure | error |
51-195 | Error saving zero point with invalid range or EPROM write failure | Zero point value outside valid range or EPROM write failure | error |
51-196 | Error reading zero point from EPROM | Failure during zero point read from EPROM | error |
51:196 | Error reading zero point from EPROM | EPROM read failure | error |
51-197 | EPROM failure - undo tare save error | Scale unable to save undo tare to EPROM | error |
51:197 | Error saving undo tare to EPROM | EPROM write failure | error |
51-197 | Error saving undo tare due to EPROM failure | Failure during undo tare save operation | error |
51-198 | Error saving tare weight due to EPROM failure | Failure during tare weight save operation | error |
51:198 | Error saving tare weight to EPROM | EPROM write failure | error |
51-199 | Error retrieving tare weight from EPROM | Failure during tare weight retrieval operation | error |
51:199 | Error getting tare weight from EPROM | EPROM read or RAM failure | error |
5120 | EEPROM error at zero address | EEPROM zero value access | critical |
51-202 | Error retrieving tare from EPROM | Failure during tare retrieval operation | error |
51:202 | Error getting tare from EPROM | EPROM read or RAM failure | error |
51-202 | EPROM failure or RAM corruption - tare retrieval error | Scale unable to retrieve tare from memory | error |
51-203 | Error saving gravity constants due to EPROM failure | Failure during gravity constant save operation | error |
51:203 | Process gravity constant error saving | EPROM write failure | error |
51:204 | Process gravity constant error getting | EPROM or RAM failure | error |
51-204 | Error retrieving gravity constants from EPROM | Failure during gravity constant retrieval operation | error |
51-205 | Checksum mismatch in RAM variables | RAM variable checksum verification fails | error |
51:205 | Check-sum mismatch in RAM variables | RAM integrity failure | error |
51-206 | Gravity constant value outside valid range | Gravity constant not between specified limits | error |
51:206 | Gravity constant out of range | Invalid gravity value | warning |
51:207 | ACR A/D register mismatch | A/D converter settings mismatch | error |
51-207 | ACR A/D converter register mismatch | Critical A/D converter register values differ from expected settings | error |
51-209 | SETUP A/D converter register mismatch | Critical A/D converter register values differ from expected settings | error |
5121 | EEPROM error at coefficient address | EEPROM calibration data access | critical |
5122 | Zero or coefficient range not valid | Calculated or stored zero/coefficient value outside valid range | error |
5123 | Could not save weight to EEPROM | Weight data write operation | critical |
5124 | Could not save coefficients to EEPROM | Calibration coefficient write operation | critical |
5125 | Could not save calibration data/beam readings to EEPROM | Calibration data write operation | critical |
5126 | WEIGH_ZERO_CMD error saving offset to EEPROM | Zero calibration write operation | critical |
5127 | Weigh zero EEPROM save error | Failed to save zero calibration to EEPROM | critical |
5127 | WEIGH_ZERO_CMD could not save zero to EEPROM | Zero calibration write operation | critical |
5129 | Could not get zero from EEPROM | Zero calibration read operation | critical |
5130 | Could not get coefficients from EEPROM | Calibration coefficient read operation | critical |
5132 | Could not save serial number to EEPROM | Serial number write operation | critical |
5133 | Could not write to EEPROM | EEPROM write operation | critical |
51:33 | Invalid value passed to function - corrupted RAM variable | System attempted to read A/D value for non-existent beam | error |
51/33 - Invalid A/D value for nonexistent beam | Attempted to read A/D value for undefined beam | RAM variable corruption or invalid beam index | error |
5134 | Could not read from EEPROM | EEPROM read operation | critical |
51:35 | A/D value out of range | Weight sensor reading outside valid range or open beam detected | error |
5135 | Could not write to EEPROM in new board test | Initial board test/programming | critical |
51/35 - A/D value out of range | Scale beam weight reading out of valid range | Weight sensor reading exceeds limits or beam failure | error |
51:36 | Hit negative limit for total weight | Weight drops below minimum | error |
5136 | Could not read from EEPROM in new board test | Initial board test/programming | critical |
51:36 | Negative weight limit exceeded | Total weight reading below zero during operation | error |
51/36 - Negative total weight limit hit | Scale calculated negative total weight | Beam weight calculation results in negative value | error |
51:37 | Maximum weight limit exceeded (>204 kg) | Total bed weight exceeds 204 kg or scale was not zeroed or open beam | error |
5137 | A/D power up reset error | Board power initialization | critical |
51:37 | Hit max limit for total weight | Weight exceeds 204 kg or scale zeroing failure | error |
51/37 - Maximum total weight limit exceeded | Total patient weight exceeds scale capacity of 204 kg | Sum of beam weights exceeds 204 kg or beam open circuit | error |
5138 | Could not read serial number from EEPROM | Serial number read operation | critical |
5139 | Error getting A/D readings | A/D converter access | critical |
5141 | Error saving PED data to EEPROM | PED data write operation | critical |
5142 | EEPROM write error; could not update coefficients | Calibration coefficient write to EEPROM | critical |
5143 | Calculated weight exceeds maximum; greater than 327.67 kg | Weight calculation during normal operation or calibration | warning |
51:44 | Default case executed in state machine - memory corruption | Invalid state detected during case statement execution | error |
51/44 - Default case in switch statement | Unexpected code path executed indicating memory corruption | Program execution reaches default case unexpectedly | error |
5145 | Calibration weight RF; RF beam reading invalid | During weight calibration with weight on right foot | error |
51:45 | Calibration mode not enabled | Zero calibration command attempted without enabling calibration mode | warning |
51/45 - Calibration switch not enabled | Zero calibration attempted without calibration mode enabled | Calibration command issued when mode not activated | error |
5146 | Calibration weight RF; LF beam reading invalid | During weight calibration with weight on right foot | error |
51:46 | Error writing to EPROM - pulmonary module weight | EPROM write failure | error |
51/46 - EPROM write error saving pulmonary module weight | EPROM write failed during weight storage operation | EPROM device fails to store pulmonary module weight value | error |
51:47 | Pulmonary module weight confirmation failed | Stored pulmonary weight value not consistent in EEPROM redundant locations | error |
5147 | Calibration weight RF; LH beam reading invalid | During weight calibration with weight on right foot | error |
51/47 - Pulmonary module weight verify failed | Stored weight value does not verify consistently | Weight read from EPROM in third location differs from others | error |
5148 | Calibration weight RF; RH beam reading invalid | During weight calibration with weight on right foot | error |
5149 | Calibration weight LF; RF beam reading invalid | During weight calibration with weight on left foot | error |
51:49 | Pulmonary module weight read timeout - EEPROM read failure | EEPROM read operation exceeded time limit when retrieving weight data | error |
51/49 - EPROM read timeout | EPROM read operation timeout during weight retrieval | EEPROM device timeout reading weight data | error |
5150 | Calibration weight LF; LF beam reading invalid | During weight calibration with weight on left foot | error |
5151 | Calibration weight LF; LH beam reading invalid | During weight calibration with weight on left foot | error |
5152 | Calibration weight LF; RH beam reading invalid | During weight calibration with weight on left foot | error |
5153 | Calibration weight LH; RF beam reading invalid | During weight calibration with weight on left head | error |
5154 | Calibration weight LH; LF beam reading invalid | During weight calibration with weight on left head | error |
51:55 | Displayed weight EPROM write error | EEPROM write operation failed when saving displayed weight value | error |
5155 | Calibration weight LH; LH beam reading invalid | During weight calibration with weight on left head | error |
51/55 - Display weight EPROM write error | Failed to store displayed weight value to EPROM | EPROM device fails during weight value write | error |
5156 | Calibration weight LH; RH beam reading invalid | During weight calibration with weight on left head | error |
5157 | Calibration weight RH; RF beam reading invalid | During weight calibration with weight on right head | error |
5158 | Calibration weight RH; LF beam reading invalid | During weight calibration with weight on right head | error |
5159 | Calibration weight RH; LH beam reading invalid | During weight calibration with weight on right head | error |
5161 | Calibration weight RH; RH beam reading invalid | During weight calibration with weight on right head | error |
51:63 | Displayed weight confirmation failed | Stored displayed weight value not consistent in EEPROM redundant locations | error |
5163 | Calibration zero RF not valid | During calibration zero procedure for right foot beam | error |
51/63 - Display weight verification failed | Stored displayed weight does not verify in all three locations | Weight read from EPROM in third location differs | error |
5164 | Calibration zero LF not valid | During calibration zero procedure for left foot beam | error |
5165 | Calibration zero LH not valid | During calibration zero procedure for left head beam | error |
5166 | Calibration zero RH not valid | During calibration zero procedure for right head beam | error |
5167 | Right foot beam maximum in wrong position during calibration | During weight calibration procedure for right foot beam | error |
5168 | Left foot beam maximum in wrong position during calibration | During weight calibration procedure for left foot beam | error |
5169 | Left head beam maximum in wrong position during calibration | During weight calibration procedure for left head beam | error |
5170 | Right head beam maximum in wrong position during calibration | During weight calibration procedure for right head beam | error |
5171 | Error saving calibration zero data to EEPROM | EEPROM write operation during calibration | critical |
51:71 | Attempted UNDO TARE with bed exit detection armed | UNDO TARE command issued while bed exit detection is enabled | warning |
51/71 - UNDO TARE with bed exit armed | Undo tare function attempted while bed exit detection enabled | User attempts UNDO TARE command when exit armed | warning |
5172 | Error confirming calibration zero data in EEPROM | EEPROM verification after writing calibration data | critical |
5173 | Error getting calibration zero data from EEPROM | EEPROM read operation during initialization or diagnostics | critical |
5174 | WEIGH_SETWEIGHT_CMD error saving offset to EEPROM | Weight set command offset write operation | critical |
5175 | FP error calculating calibration coefficients | Calibration coefficient calculation during weight calibration | error |
52 | Test 4 error code | Reserved test 4 failure | error |
53 | Test 5 error code | Reserved test 5 failure | error |
53 | ERR_TEST5 | Test 5 error | error |
54 | ERR_TEST6 | Test 6 error | error |
54 | Test 6 error code | Reserved test 6 failure | error |
55 | ERR_TEST7 | Test 7 error | error |
55 | Test 7 error code | Reserved test 7 failure | error |
56 | ERR_TEST8 | Test 8 error | error |
56 | Test 8 error code | Reserved test 8 failure | error |
57 | Test 9 error code | Reserved test 9 failure | error |
57 | ERR_TEST9 | Test 9 error | error |
5 (Calibration Error) | Max reading for weight on left foot incorrect | During calibration when weight applied to left foot position | error |
6 | Maximum reading for weight on left head is incorrect | Calibration detects left head zone reading outside expected range with calibration weight applied | error |
64 | Blower failure | Blower motor not operating or detected fault | error |
65 | A/D conversion failure | Analog to digital converter fault detected | error |
65 | ERR_ATOD_FAIL | Analog-to-digital converter failure | error |
66 | Blower hazard detected | Blower operation poses safety hazard | critical |
67 | ERR_PV_PRS_HI | High pressure when PV is OFF | error |
67 | High pressure when PV OFF | Pressure detected with proportional valve disabled | warning |
68 | Out of range pressure with PV ON | Proportional valve pressure out of specification | warning |
68 | ERR_PV_PRS_BAD | Out of range pressure when PV is ON | error |
69 | ERR_BAD_CAL_Z1 | Bad calibration data for zone 1 | error |
69 | Bad calibration data Zone 1 | Zone 1 calibration data invalid or corrupt | error |
6 (Calibration Error) | Max reading for weight on left head incorrect | During calibration when weight applied to left head position | error |
7 | Maximum reading for weight on right head is incorrect | Calibration detects right head zone reading outside expected range with calibration weight applied | error |
70 | Bad calibration data Zone 2 | Zone 2 calibration data invalid or corrupt | error |
70 | ERR_BAD_CAL_Z2 | Bad calibration data for zone 2 | error |
71 | Bad calibration data Zone 3 | Zone 3 calibration data invalid or corrupt | error |
71 | ERR_BAD_CAL_Z3 | Bad calibration data for zone 3 | error |
72 | ERR_BAD_CAL_Z4 | Bad calibration data for zone 4 | error |
72 | Bad calibration data Zone 4 | Zone 4 calibration data invalid or corrupt | error |
73 | Bad calibration data proportional valve | Proportional valve calibration data invalid or corrupt | error |
73 | ERR_BAD_CAL_PV | Bad calibration data for PV | error |
74 | Boost pressure low during rotation | Boost pressure insufficient during bed rotation | error |
74 | ERR_BOOST_LOW_PRS | Boost pressure low during rotation | error |
75 | Vacuum valve stuck zone 1 | Zone 1 vacuum valve stuck in position | error |
76 | Vacuum valve stuck zone 2 | Zone 2 vacuum valve stuck in position | error |
77 | Vacuum valve stuck zone 3 | Zone 3 vacuum valve stuck in position | error |
7 (Calibration Error) | Max reading for weight on right head incorrect | During calibration when weight applied to right head position | error |
80017 | TFSCM pressure valve home position from closed failure | Stepper motor unable to return valve from closed position | error |
80018 | TFSCM vacuum valve home position from closed failure | Stepper motor unable to return valve from closed position | error |
80019 | TFSCM pressure valve early close warning | Pressure valve closing prematurely | warning |
80020 | TFSCM pressure valve early close failure | Pressure valve closing prematurely and not recovering | error |
80021 | TFSCM vacuum valve early close warning | Vacuum valve closing prematurely | warning |
80022 | TFSCM vacuum valve early close failure | Vacuum valve closing prematurely and not recovering | error |
80023 | TFSCM pressure valve late close failure | Pressure valve fails to close at expected time | error |
80024 | TFSCM vacuum valve late close failure | Vacuum valve fails to close at expected time | error |
80025 | TFSCM both valves open (both controls contacted) | Both pressure and vacuum valves open simultaneously | critical |
80033 | TSCM pressure valve home position from closed failure | TSCM stepper motor unable to return valve from closed position | error |
80034 | TSCM vacuum valve home position from closed failure | TSCM stepper motor unable to return valve from closed position | error |
80035 | TSCM pressure valve early close warning | TSCM pressure valve closing prematurely | warning |
80036 | TSCM pressure valve early close failure | TSCM pressure valve closing prematurely and not recovering | error |
80037 | TSCM vacuum valve early close warning | TSCM vacuum valve closing prematurely | warning |
80038 | TSCM vacuum valve early close failure | TSCM vacuum valve closing prematurely and not recovering | error |
80039 | TSCM pressure valve late close failure | TSCM pressure valve fails to close at expected time | error |
80040 | TSCM vacuum valve late close failure | TSCM vacuum valve fails to close at expected time | error |
80041 | TFSCM both valves open (both controls contacted) | Both TSCM valves open simultaneously | critical |
80049 | LARCM removed while operating in therapy mode | Left arm recline module disconnected during operation | error |
80050 | HARCM removed while operating in therapy mode | Head arm recline module disconnected during operation | error |
80051 | PVCM removed while operating in therapy mode | Pressure valve control module disconnected during operation | error |
80052 | AUX 1 removed while operating in therapy mode | Auxiliary 1 module disconnected during operation | error |
80053 | AUX 2 removed while operating in therapy mode | Auxiliary 2 module disconnected during operation | error |
80054 | Communication failure - Missed message warning (P.C.M limit control status) | Warning: missed P.C.M limit control status message | warning |
80055 | Communication failure (P.C.M Limit control Status) | P.C.M limit control status communication failure | error |
80056 | Communication failure - Missed message warning (P.C.M articulation status) | Warning: missed P.C.M articulation status message | warning |
80057 | Communication failure (P.C.M articulation status) | P.C.M articulation status communication failure | error |
80058 | Communication failure - Missed message warning (P.C.M bed status) | Warning: missed P.C.M bed status message | warning |
80059 | Communication failure (P.C.M bed status) | P.C.M bed status communication failure | error |
80060 | Communication failure - Missed message warning (right UCM control status) | Warning: missed right UCM control status message | warning |
80061 | Communication failure - Missed message warning (left UCM control status) | Warning: missed left UCM control status message | warning |
80062 | Missed message warning (GCI control status) | Warning: missed GCI control status message | warning |
80063 | Communication failure (No UCM control status) | No UCM control status received | error |
80065 | Reserved | Reserved for future use | unknown |
80066 | Reserved | Reserved for future use | unknown |
80067 | Reserved | Reserved for future use | unknown |
80068 | Reserved | Reserved for future use | unknown |
80070 | Reserved | Reserved for future use | unknown |
80071 | Reserved | Reserved for future use | unknown |
80072 | Reserved | Reserved for future use | unknown |
80073 | Reserved | Reserved for future use | unknown |
80074 | Reserved | Reserved for future use | unknown |
80081 | Neuron memory corrupt warning | TFSCM Neuron memory corruption detected (warning level) | warning |
80082 | Neuron memory corrupt failure | TFSCM Neuron memory corruption failure | critical |
80083 | TSCM memory corrupt warning | TSCM memory corruption detected (warning level) | warning |
80084 | TSCM memory corrupt failure | TSCM memory corruption failure | critical |
80085 | Bad TFSCM transducer calibration | TFSCM transducer calibration error | error |
80086 | Bad TSCM transducer calibration | TSCM transducer calibration error | error |
80097 | Manifold pressure is below set point for more than 5 seconds | Air supply pressure fails to maintain set point | error |
80098 | Air source cannot reach manifold pressure set-point within 12 seconds | Air pressure fails to reach setpoint within 12 seconds during change | error |
80-113 | TFSCM Heel (Foot Therapy) zone pressure failure | Heel mattress zone pressure cannot be established or drops below minimum | warning |
80113 | Pressure override warning | System pressure exceeds override threshold | warning |
80-113 through 116 | TFSCM pressure control failure or out of tolerance | TFSCM measures mattress zone pressure outside tolerance limits | error |
80114 | Maximum inflate count exceeded | Cushion inflation cycles exceed maximum allowed count | error |
80115 | Cushion inflate failure | Inability to inflate cushion to required pressure | error |
80 116 | Cushion adjust count exceeded | Excessive adjustment cycles | warning |
80-129 | TSCM Head zone pressure failure | Head mattress zone pressure out of tolerance | warning |
80-129 through 132 | TSCM mattress zone pressure out of specification | Treatment surface zone pressure below minimum or above maximum setpoint | warning |
80-129 through 132 | TSCM pressure control failure or out of tolerance | TSCM measures mattress zone pressure outside tolerance limits | error |
80/130 | Initialization failure - TSCM pressure failure | TSCM module initialization failure | critical |
80/145 | Initialization failure | Initialization error with field values | critical |
80-145-008 | Blower supply hose system error | Blocked or damaged supply hoses or blower electrical failure | error |
80 146 | Loss of AC power | AC power disconnected or failure | critical |
80/161 | TFSM pressure valve late close failure | Pressure valve takes too long to close | error |
80-161 through 164 | TFSCM pressure or vacuum sensor failure | Pressure sensor in TFSCM not responding or reading out of range | error |
80-161 through 164 | TFSCM additional failure condition | TFSCM detects failure mode in specified range | error |
80-161 through 80-164 | TFSCM failure | Treatment Foot Surface Control Module malfunction | error |
80/162 | TFSM vacuum valve late close failure | Vacuum valve takes too long to close | error |
80/163 | TFSM pressure valve late close warning | Pressure valve closes slower than normal | warning |
80/164 | TFSM vacuum valve late close warning | Vacuum valve closes slower than normal | warning |
80/165 | TSCM pressure valve late close failure | Pressure valve takes too long to close | error |
80-165 through 168 | TSCM pressure or vacuum sensor failure | Pressure sensor in TSCM not responding or reading out of range | error |
80-165 through 168 | TSCM additional failure condition | TSCM detects failure mode in specified range | error |
80-165 through 80-168 | TSCM failure | Treatment Surface Control module malfunction | error |
80/166 | TSCM vacuum valve late close failure | Vacuum valve takes too long to close | error |
80/167 | TSCM pressure valve late close warning | Pressure valve closes slower than normal | warning |
80/168 | TSCM vacuum valve late close warning | Vacuum valve closes slower than normal | warning |
8017 | TFSCM pressure valve home position failed to return from closed | TFSCM initialization or valve control sequence | error |
80 173 | Error getting calibration zero data—Invalid operation | Working board with repeatable error after power reset | critical |
80 174 | WEIGH_SETWEIGHT_CMD error saving offset, EEPROM—Invalid operation | Working board with repeatable error after power reset | critical |
80 175 | FP error calculating coefficients—The coefficients cannot be calculated | Beam readings have not changed during calibration | error |
80-17 through 31 | Treatment Foot Surface Control Module (TFSCM) switch or stepper failure | TFSCM detects internal switch or stepper motor malfunction | error |
80-17 through 80-31 | TFSCM failure | Treatment Foot Surface Control Module malfunction | error |
8018 | TFSCM vacuum valve home position failed to return from closed | TFSCM initialization or valve control sequence | error |
8019 | TFSCM pressure valve early close warning | TFSCM pressure valve control during operation | warning |
8020 | TFSCM pressure valve early close failure | TFSCM pressure valve control during operation | error |
8021 | TFSCM vacuum valve early close warning | TFSCM vacuum valve control during operation | warning |
8022 | TFSCM vacuum valve early close failure | TFSCM vacuum valve control during operation | error |
8023 | TFSCM pressure valve late close failure | TFSCM pressure valve control at end of operation cycle | error |
8024 | TFSCM vacuum valve late close failure | TFSCM vacuum valve control at end of operation cycle | error |
8025 | TFSCM both valves open; both controls contacted simultaneously | TFSCM valve control logic error | critical |
8026 | TFSCM invalid switch data | Stepper motor or switch failure | error |
80 27 | TFSCM pressure valve will not close warning (switch always contacted) | Pressure valve stuck in open or partial open position | warning |
80 28 | TFSCM vacuum valve will not close warning (switch always contacted) | Vacuum valve stuck in open or partial open position | warning |
80 29 | TFSCM both valves open warning (both switches contacted) | Both valves open simultaneously | warning |
80 30 | TFSCM pressure valve will not open warning (switch not contacted) | Pressure valve stuck closed | warning |
80 31 | TFSCM vacuum valve will not open warning (switch not contacted) | Vacuum valve stuck closed | warning |
8033 | TSCM pressure valve home position failed to return from closed | TSCM initialization or valve control sequence | error |
80-33 through 47 | Treatment Surface Control Module (TSCM) switch or stepper failure | TSCM detects internal switch or stepper motor malfunction | error |
80-33 through 80-47 | TSCM failure | Treatment Surface Control module malfunction | error |
8034 | TSCM vacuum valve home position failed to return from closed | TSCM initialization or valve control sequence | error |
8035 | TSCM pressure valve early close warning | TSCM pressure valve control during operation | warning |
8036 | TSCM pressure valve early close failure | TSCM pressure valve control during operation | error |
8037 | TSCM vacuum valve early close warning | TSCM vacuum valve control during operation | warning |
80 38 | TSCM vacuum valve early close failure | TSCM stepper motor problem | error |
80 39 | TSCM pressure valve late close failure | TSCM stepper motor problem | error |
80 40 | TSCM vacuum valve late close failure | TSCM stepper motor problem | error |
80 41 | TFSCM both valves open (both controls contacted) | TSCM stepper motor problem | error |
80 42 | TSCM invalid switch data | Invalid switch signal | warning |
80 43 | TSCM pressure valve will not close warning (switch always contacted) | Pressure valve stuck open | warning |
80 44 | TSCM vacuum valve will not close warning (switch always contacted) | Vacuum valve stuck open | warning |
80 45 | TSCM both valves open warning (both switches contacted) | Both valves open simultaneously | warning |
80 46 | TSCM pressure valve will not open warning (switch not contacted) | Pressure valve stuck closed | warning |
80 47 | TSCM vacuum valve will not open warning (switch not contacted) | Vacuum valve stuck closed | warning |
8049 | LARCM removed while in therapy mode | Module removal during active therapy | error |
8050 | HARCM removed while in therapy mode | Module removal during active therapy | error |
8051 | PVCM removed while in therapy mode | Module removal during active therapy | error |
8052 | AUX 1 removed while in therapy mode | Module removal during active therapy | error |
8053 | AUX 2 removed while in therapy mode | Module removal during active therapy | error |
80 54 | Communication failure - Missed message warning (P.C.M limit control status) | Signal cable or board failure | error |
80 55 | Communication failure (P.C.M Limit control Status) | Signal cable or board failure | error |
80 56 | Communication failure - Missed message warning (P.C.M articulation status) | Signal cable or board failure | error |
80 57 | Communication failure (P.C.M articulation status) | Signal cable or board failure | error |
80 58 | Communication failure - Missed message warning (P.C.M bed status) | Signal cable or board failure | error |
8059 | Communication failure - PCM bed status | Lost communication with bed status control module | error |
80 60 | Communication failure - Missed message warning (right UCM control status) | Signal cable or board failure | error |
80 61 | Communication failure - Missed message warning (left UCM control status) | Signal cable or board failure | error |
8062 | Missed message warning - GCI control status | Lost communication with GCI control module | warning |
8063 | Communication failure - No UCM control status | No upper control module communication detected | error |
80 65 | Reserved | Unknown | unknown |
80 66 | Reserved | Unknown | unknown |
80 67 | Reserved | Unknown | unknown |
80 68 | Reserved | Unknown | unknown |
80 69 | Missed message warning (PVCM status) | Communication loss with PVCM module | warning |
80 70 | Reserved | Unknown | unknown |
80 72 | Reserved | Unknown | unknown |
80 74 | Reserved | Unknown | unknown |
80 81 | Neuron memory corrupt warning | TFSCM Neuron memory corruption | warning |
80 82 | Neuron memory corrupt failure | TFSCM Neuron memory corruption | critical |
80 83 | TSCM memory corrupt warning | TFSCM memory corruption | warning |
80 84 | TSCM memory corrupt failure | TFSCM memory corruption | critical |
80 85 | Bad TFSCM transducer calibration | TFSCM transducer calibration failure | error |
80 86 | Bad TSCM transducer calibration | TSCM transducer calibration failure | error |
80-97 | Blower/supply system failure | Blower does not operate during initialization or operation | error |
80 97 | Manifold pressure is below set point for more than 5 seconds | Insufficient manifold pressure | error |
80 98 | Air source can not reach manifold pressure set-point change within 12 seconds | Slow pressure rise | error |
80-98 | Blower/supply system secondary failure | Blower malfunction or supply hose damage | error |
8113 | Pressure override warning | Pneumatic pressure exceeded safety threshold | warning |
8114 | Maximum inflate count exceeded | Inflation cycle count limit exceeded | error |
8115 | Cushion inflate failure | Cushion failed to inflate | error |
8116 | Cushion adjust count exceeded | Adjustment cycle count limit exceeded | error |
8129 | Pressure failure | Pneumatic pressure system failure | critical |
8130 | Initialization failure - Pressure failure | System initialization failed due to pressure issue | critical |
8145 | Initialization failure - Blower not running | System initialization failed due to blower stopped | critical |
8146 | Loss of AC power | AC power supply lost | critical |
8161 | TFSCM pressure valve late close failure | Valve closure timing fault | error |
8162 | TFSCM vacuum valve late close failure | Valve closure timing fault | error |
8163 | TFSCM pressure valve late close warning | Valve closure timing issue | warning |
8164 | TFSCM vacuum valve late close warning | Valve closure timing issue | warning |
8165 | TSCM pressure valve late close failure | Valve closure timing fault | error |
8166 | TSCM vacuum valve late close failure | Valve closure timing fault | error |
8167 | TSCM pressure valve late close warning | Valve closure timing issue | warning |
8168 | TSCM vacuum valve late close warning | Valve closure timing issue | warning |
84 | ERR_Z1_BAD_STATE | Bad state in zone 1 state machine | error |
84 | Zone 1 bad state in state machine | Zone 1 state machine enters invalid state | error |
85 | Zone 2 bad state in state machine | Zone 2 state machine enters invalid state | error |
85 | ERR_Z2_BAD_STATE | Bad state in zone 2 state machine | error |
85-01 | Head angle mismatch | Head angle sensor or actuator position disagreement | error |
85-199 | Head angle out of range | Head angle measurement exceeds acceptable limits | error |
85-200 | Foot angle out of range | Foot angle measurement exceeds acceptable limits | error |
85-201 | Loss of communications with PCM | PCM module communication failure | error |
85-202 | RCV comm buffer size error | Receive buffer size too large, zero, or overflow | error |
85-203 | Loss of communications with GCI | GCI module communication failure | error |
85-204 | RCV comm checksum error | Data transmission checksum verification failed | error |
85-205 | Patient weight update not received from GCI | GCI fails to transmit patient weight data | error |
85-206 | Undefined value in send_output function | Software encounters unhandled value in command handler | error |
85-207 | Undefined value in gci_command_b function | Software encounters unhandled value in command handler | error |
85-209 | Undefined value in gci_command_a function | Software encounters unhandled value in command handler | error |
85-210 | Undefined value in send_to_network function | Software encounters unhandled value in command handler | error |
85-211 | RCV comm buffer error repeated 20 times | Buffer size error occurs 20 consecutive times | critical |
85-212 | RCV checksum error too many in a row, service required | Checksum errors repeated consecutively | critical |
85-213 | Too many rcv (pio buff) errors | Excessive receive buffer errors detected | error |
85-214 | Turn assist cannot start | Turn assist motor fails to start when commanded | warning |
85-215 | Turn assist cannot start - left siderail down | Turn assist blocked when left intermediate siderail not raised | info |
85-216 | Patient weight out of range | GCI reports patient weight outside acceptable limits | warning |
85-217 | Head angle out of range | Head angle measurement exceeds acceptable limits | error |
85-218 | Foot angle out of range | Foot angle measurement exceeds acceptable limits | error |
86 | Zone 3 bad state in state machine | Zone 3 state machine enters invalid state | error |
86 | ERR_Z3_BAD_STATE | Bad state in zone 3 state machine | error |
87 | Zone 4 bad state in state machine | Zone 4 state machine enters invalid state | error |
87 | ERR_Z4_BAD_STATE | Bad state in zone 4 state machine | error |
87-41 | Mattress disconnected error | Mattress connection lost or not detected | error |
87-43 | External EEPROM I2C error | External EEPROM communication failure | error |
87-44 | EEPROM data corrupt or PCB mismatch | 1 = Error Present, 0 = Error Not Present | error |
87-45 | Valve type mismatch | 1 = Error Present, 0 = Error Not Present | error |
87-46 | Under solenoid voltage | Solenoid supply voltage below acceptable minimum | error |
87-47 | Over solenoid voltage | 1 = Error Present, 0 = Error Not Present | warning |
87-48 | Over supervisory voltage on | 1 = Error Present, 0 = Error Not Present | warning |
87-49 | Under supervisory voltage | 1 = Error Present, 0 = Error Not Present | warning |
87-50 | Over supervisory off voltage | 1 = Error Present, 0 = Error Not Present | warning |
87-51 | Valve current under error | 1 = Error Present, 0 = Error Not Present | error |
87-52 | Valve current over error | 1 = Error Present, 0 = Error Not Present | error |
87-53 | Valve current under error - turn assist | 1 = Error Present, 0 = Error Not Present | error |
87-54 | Valve current over error - turn assist | 1 = Error Present, 0 = Error Not Present | error |
87-55 | CAN heartbeat missing | CAN bus heartbeat message not received | error |
87-56 | Inflate head bladder error | 1 = Error Present, 0 = Error Not Present | error |
87-57 | Inflate seat bladder error | 1 = Error Present, 0 = Error Not Present | error |
87-58 | Inflate heel bladder error | 1 = Error Present, 0 = Error Not Present | error |
87-59 | Deflate head bladder error | 1 = Error Present, 0 = Error Not Present | error |
87-60 | Deflate seat bladder error | 1 = Error Present, 0 = Error Not Present | error |
87-61 | Deflate heel bladder error | 1 = Error Present, 0 = Error Not Present | error |
87-62 | Deflate right turn assist bladder error | Right turn assist bladder deflation fails | error |
87-63 | Deflate left turn assist bladder error | Left turn assist bladder deflation fails | error |
87-64 | Inflate LTA bladder error | 1 = Error Present, 0 = Error Not Present | error |
87-65 | Inflate RTA bladder error | 1 = Error Present, 0 = Error Not Present | error |
87-66 | Excessive leak head | Head section air pressure loss exceeds threshold | error |
87-67 | Excessive leak seat | Seat section air pressure loss exceeds threshold | error |
87-68 | Excessive leak foot | Foot section air pressure loss exceeds threshold | error |
87-69 | Excessive leak left turn assist | Left turn assist air pressure loss exceeds threshold | error |
87-70 | Excessive leak right turn assist | Right turn assist air pressure loss exceeds threshold | error |
87-71 | EEPROM data corrupt or PCB mismatch | 1 = Error Present, 0 = Error Not Present | error |
87-72 | 24V supply error | 1 = Error Present, 0 = Error Not Present | critical |
87-73 | Blower Voltage Error Present | 1 = Error Present, 0 = Error Not Present | error |
87-74 | External EEPROM Error Present | 1 = Error Present, 0 = Error Not Present | error |
87-75 | CAN Heartbeat Error Present | 1 = Error Present, 0 = Error Not Present | error |
87-77 | Blower Current Error Present | 1 = Error Present, 0 = Error Not Present | error |
88 | Zone 1 no new data timeout | Timeout waiting for Zone 1 data update | error |
89 | Zone 2 no new data timeout | Timeout waiting for Zone 2 data update | error |
90 | Zone 3 no new data timeout | Timeout waiting for Zone 3 data update | error |
90-100 | Executed default in switch statement | Unexpected code path executed | error |
90-101 | Executed default in switch statement - transition section | Unexpected code path in state transition | error |
90-102 | Executed default in switch statement - timer section | Unexpected code path in timer handling | error |
90-103 | Mode or board command error - no match for TFM timeout | Command timeout or unrecognized command | error |
90-104 | Rotation level right out of range | Invalid rotation position value | error |
90-105 | Rotation level left out of range | Invalid rotation position value | error |
90-106 | Executed default in switch statement | Unexpected code path executed | error |
90/107 | Variable found out of range | Invalid variable value in firmware | warning |
90-108 | Error found - index for pv is not valid | Invalid PV configuration index | error |
90/108 | Invalid PV index | PV module index error | warning |
90-109 | No TFM communications - illegal configuration | TFM module communication lost | critical |
90-110 | No TTM communications - illegal configuration | TTM module communication lost | critical |
90111 | No base communications illegal configuration rotation module no base | Base module missing when rotation module present | error |
90113 | No base communications illegal configuration PV module no base | Base module missing when PV module present | error |
90-114 | PV module installed but cannot communicate with module | PV module communication failure | error |
90-115 | Rotation module installed but cannot communicate with module | Rotation module communication failure | error |
90-116 | Rotation module removed during rotation | Module removed while in operation | warning |
90/117 | Loss of PCM communication - bed positions | PCM communication failure affecting position control | critical |
90.118 | Sending data to GCI with invalid object number | GCI data send with invalid object_no (not 2 or 3) | error |
90-119 | Timeout waiting for ready too long | Module ready signal timeout | error |
90-120 | Mode or board command error - no match for TTM timeout | Command timeout or unrecognized command to TTM | error |
90-121 | Mode or board command error - no match for BASE timeout | Command timeout or unrecognized command to BASE | error |
90/122 | ROTATION command mismatch or timeout | ROTATION mode or board command error | error |
90-122 | Mode or board command error - no match for ROTATION timeout | Command timeout or unrecognized command to ROTATION | error |
90/123 | Loss of GCI communications | Graphical Caregiver Interface communication failure | critical |
90124 | Loss of siderail left communications | Siderail left module communication failure | warning |
90125 | Loss of siderail right communications | Siderail right module communication failure | warning |
90/126 | EEPROM write minute counter error | Minute counter write failure | error |
90127 | Write all rotation statistics error | Failure to write rotation statistics | warning |
90129 | Read all rotation statistics error | Failure to read rotation statistics | warning |
90/130 | Error reading single rotation statistic | EEPROM read failure for individual rotation stat | error |
90/131 | Error writing single rotation statistic | EEPROM write failure for individual rotation stat | error |
90-132 | EEPROM write error for therapy min counter | Failed write to therapy min counter in EEPROM | error |
90-133 | EEPROM write error for off min counter | Failed write to off min counter in EEPROM | error |
90-134 | EEPROM write error for diagnostic time stamp 2 | Failed write to diagnostic time stamp 2 in EEPROM | error |
90-135 | EEPROM read error for diagnostic time stamp 2 | Failed read of diagnostic time stamp 2 from EEPROM | error |
90-136 | EEPROM write error for rotation counter | Failed write to rotation counter in EEPROM | error |
90-137 | EEPROM write error for percussion counter | Failed write to percussion counter in EEPROM | error |
90-138 | EEPROM write error for vibration counter | Failed write to vibration counter in EEPROM | error |
90-139 | EEPROM write error for statistics index | Failed write to statistics index in EEPROM | error |
90-140 | EEPROM read error for statistics index | Failed read of statistics index from EEPROM | error |
90-141 | EEPROM write error for module weight | Failed write to module weight in EEPROM | error |
90-142 | EEPROM read error for module weight | Failed read of module weight from EEPROM | error |
90143 | WRITE_VIB_PERC_EE error | Cannot write vibration percussion to EEPROM | error |
90-143 | EEPROM write error for vibration/percussion data | Failed write to vibration/percussion data in EEPROM | error |
90-145 | EEPROM read error for rotation counter | Failed read of rotation counter from EEPROM | error |
90-146 | EEPROM read error for percussion counter | Failed read of percussion counter from EEPROM | error |
90-147 | EEPROM read error for vibration counter | Failed read of vibration counter from EEPROM | error |
90148 | READ_VIB_PERC_EE error | Cannot read vibration percussion from EEPROM | error |
90-148 | EEPROM read error for vibration/percussion data | Failed read of vibration/percussion data from EEPROM | error |
90-149 | EEPROM write error for serial number | Failed write to serial number in EEPROM | error |
90-150 | EEPROM read error for alarm silence time | Failed read of alarm silence time from EEPROM | error |
90-151 | EEPROM read error for RTC power down data | Failed read of RTC power down data from EEPROM | error |
90-152 | EEPROM read error for therapy min counter | Failed read of therapy min counter from EEPROM | error |
90-153 | EEPROM read error for serial number | Failed read of serial number from EEPROM | error |
90-154 | Therapy ID variable out of valid range | Therapy ID variable does not fall within acceptable range | error |
90-155 | Index out of range fatal error | Software index exceeds valid bounds | critical |
90-156 | Percussion/Vibration module installed without base module | PV or Rotation module detected but no base module present | error |
90-157 | Rotation module installed without base module | Rotation module detected but no base module present | error |
90-158 | Reset all pulmonary modules | Diagnostic command sent to reset modules | info |
90-158 | Error reading Q-factor count data | Failed to read Q-factor count from module memory | error |
90-159 | Initialize new board | Diagnostic command sent to initialize board | info |
90-159 | Error writing Q-factor data | Failed to write Q-factor data to module memory | error |
90-161 | Timer expiration error | Timer expired unexpectedly during operation | error |
90-162 | Error writing statistics data to FRAM | Failed to write statistics to ferroelectric RAM | error |
90-163 | Timer not incrementing error | Software timer failed to increment; error[3] contains timer ID | error |
90-164 | PPM module removed during percussion/vibration operation | Percussion/Vibration module detected as removed during operation | error |
90165 | Pressure-rotation module no communication on power up | PRM module fails to communicate at startup | error |
90166 | Base module no communication on power up | Base module (PBM) fails to communicate at startup | error |
90167 | Pressure-pump module no communication on power up | PPM module fails to communicate at startup | error |
90168 | Therapy treatment module no communication | TTM module communication failure | error |
90169 | Therapy function module no communication | TFM module communication failure | error |
90/17 | Error writing alarm silence to EEPROM | EEPROM write failure for alarm silence | error |
90170 | Rotation checksum error | Checksum validation fails for rotation data | error |
90171 | Base module installed without communication | Base module detected but cannot communicate | error |
90172 | More than one therapy active at reset | Multiple active therapies detected at startup | info |
90173 | Checksum error for data sending to PV valve | Checksum validation fails for PV valve data | error |
90174 | Patient weight for module mismatch or zero | Module patient weight invalid or zero | warning |
90175 | Patient weight not updated from GCI | GCI fails to transmit patient weight update | warning |
90177 | GCI SpO2RT with LAL compatible command not received | Incompatible GCI command for SpO2RT LAL module | warning |
90178 | LAL module not communicating | LAL module communication failure | warning |
90179 | Pressure request exceeds 30 inch water | Pressure request command exceeds safe limit | warning |
90/18 | EEPROM error writing minute counter | EEPROM write failure for minute counter | error |
90180 | Cannot determine EEPROM type | EEPROM identification failed at startup | critical |
90181 | EEPROM type not valid | EEPROM type read but not recognized | critical |
90182 | Error writing shut off mode to EEPROM | Failure to write shut off mode data | warning |
90183 | Error reading shut off mode from EEPROM | Failure to read shut off mode data | warning |
90184 | No pressure reading from LAL module | LAL module not returning pressure data | info |
90-185 | Scale diagnostic function | Diagnostic command sent to test scale | info |
90185 | Pressure-vibration module not Plus version | Non-Plus version of P and V module detected | warning |
90186 | Therapy function module not Plus version | Non-Plus version of TFM detected | warning |
90187 | Rotation not Plus version | Rotation module software version incompatible | error |
90188 | Base not Plus version | Base module software version incompatible | error |
90189 | Therapy treatment module not Plus version | Non-Plus version of TTM detected | warning |
90190 | EEPROM error installed variable | Installed variable EEPROM error | warning |
90191 | EEPROM error acclimate timer | Acclimate timer EEPROM error | warning |
90193 | State number out of range | State variable exceeds valid range | info |
90194 | System in failure state | System has entered failure state | info |
90195 | Next level for training | Training mode level advancement | info |
90196 | Started rotation | Rotation therapy initiated | info |
90196 | Rotation therapy started | Rotation therapy initiated | info |
90197 | Write module weight EEPROM error for LAL module | Failure to write LAL module weight to EEPROM | warning |
90198 | Read module weight EEPROM error for LAL module | Failure to read LAL module weight from EEPROM | warning |
90/20 | Error writing therapy counters | EEPROM write failure for therapy data | error |
90-203 | Short valve cycle and leak test | Diagnostic command sent to test valves and bladders | info |
90/21 | Error writing rotation data | EEPROM write failure for rotation statistics | error |
90-219 | Clear leak test failure counts | Diagnostic command sent to reset FRAM counters | info |
90/22 | Error writing percussion data | EEPROM write failure for percussion | error |
90-220 | Switch/case default executed | Software state machine reached unhandled case | error |
90-220 | Clear permanent valve counters | Diagnostic command sent to reset counters | info |
90-221 | BYPASS mode for simulator | Diagnostic command sent to enable bypass mode | info |
90-222 | Clear permanent cycle counters | Diagnostic command sent to reset counters | info |
90/23 | Error writing vibration data | EEPROM write failure for vibration | error |
90/24 | Error writing percussion and vibration data | EEPROM write failure for combined therapy | error |
90-241 | Switch/case default executed | Software state machine reached unhandled case | error |
90-245 | Switch/case default executed | Software state machine reached unhandled case | error |
90-245 | Display communication quality factor | Diagnostic command sent to check CAN bus quality | info |
90-249 | Switch/case default executed | Software state machine reached unhandled case | error |
90/25 | EEPROM busy too long | EEPROM timeout on write operation | error |
90-256 | Air system off for foam mattress | Diagnostic command sent to disable air system | info |
90/26 | Number of bytes to read out of range | Invalid EEPROM read request | warning |
90/27 | Number of bytes to read out of range | Invalid EEPROM read request | warning |
90/28 | EEPROM busy too long | EEPROM timeout on read operation | error |
90-29 | TFM module in safe state | TFM enters safe state mode | warning |
90-30 | TTM module in safe state | TTM enters safe state mode | warning |
90-31 | PBM module in safe state | PBM enters safe state mode | warning |
90-33 | PRM module in safe state | PRM enters safe state mode | warning |
90/34 | Default case executed in switch statement | Unexpected code path in firmware | warning |
90/35 | Error writing serial number | EEPROM write failure for serial number | error |
90/36 | Error writing serial number | EEPROM write failure for serial number | error |
90/37 | Error writing serial number | EEPROM write failure for serial number | error |
90/38 | Error writing serial number | EEPROM write failure for serial number | error |
90/39 | Error writing serial number | EEPROM write failure for serial number | error |
90/40 | Error reading rotation data | EEPROM read failure for rotation | error |
90-41 | Read rotation confirm error | EEPROM read verification failure | error |
90/41 | Error confirming rotation data | EEPROM verification failure for rotation | error |
90-42 | Manifold pressure failure on power up | Low pneumatic pressure at startup | error |
90-43 | Timed out trying to go to position for pump valve | Pump valve position command timeout | error |
90-44 | Default executed in case statement | Unexpected code path executed | error |
90-45 | Valve opening percentage value out of range | Pump valve percentage command out of valid range | warning |
90.46 | Bad pressure reading | Pressure sensor reading invalid | error |
90.47 | Invalid command received | Unrecognized control command | error |
90/49 | Command queue overflow | Too many pending firmware commands | error |
90/50 | Bad target specified | Invalid target in firmware command | warning |
90/51 | Stale message | Outdated or delayed firmware message | warning |
90/53 | Error reading on-time value | EEPROM read failure for on-time | error |
90/54 | Error reading off-time value | EEPROM read failure for off-time | error |
90/55 | Error reading start-time value | EEPROM read failure for start-time | error |
90/56 | Error reading therapy counters | EEPROM read failure for therapy data | error |
90/57 | Error saving data | Data write failure during normal operation | error |
90/58 | Error saving data | Data write failure during normal operation | error |
90/59 | Error saving data | Data write failure during normal operation | error |
90/60 | Error saving or reading data | Data access failure during operation | error |
90/61 | Error saving data | Data write failure during normal operation | error |
90-62 | Error reading data from EEPROM during reset | Memory read failure at startup | error |
90/63 | Error reading data | EEPROM or data read failure | error |
90/65 | TFM module communication error | Communication failure to TFM module | critical |
90-65 | Error tfm_module | TFM module error detected | error |
90/66 | Base module communication error | Communication failure to base module | critical |
90-66 | Error base_module | Base module error detected | error |
90.67 | Pulmonary/Percussion module communication error | Communication failure with PV module | error |
90-67 | Error pv_module | Pressure valve module error detected | error |
90.68 | Therapy time tracking module communication error | Communication failure with TTM module | error |
90-68 | Error ttm_module | TTM module error detected | error |
90/69 | Spare module communication error | Communication failure to spare module | critical |
90-69 | Error spare_module | Spare module error detected | error |
90/70 | Rotation module communication error | Communication failure to rotation module | critical |
90-70 | Error rot_module | Rotation module error detected | error |
90.71 | Timeout reading pressure values | Pressure read operation exceeds timeout | error |
90/72 | EEPROM busy too long on read | EEPROM timeout | error |
90/73 | EEPROM busy too long on write | EEPROM timeout | error |
90/74 | Error writing rotation statistics | EEPROM write failure for rotation data | error |
90/75 | Error writing rotation statistics | EEPROM write failure for rotation data | error |
90/76 | Error writing rotation statistics | EEPROM write failure for rotation data | error |
90/77 | Error writing rotation statistics | EEPROM write failure for rotation data | error |
90.78 | SPI communication error to rotation module | Serial Peripheral Interface communication fails | error |
9079 | Detect line connection error to rotation module | Connection lost to rotation module | error |
90-81 | SPI communication error to pv module | Serial bus communication failure | error |
9082 | Detect line connection error to PV module | Connection lost to PV module | error |
90/83 | Error reading/writing values | Data read/write failure to modules | error |
90-84 | Having to resend command to base module for normal mode | Command acknowledgment failure | warning |
90-85 | Having to resend command to rot module for normal mode | Command acknowledgment failure | warning |
90/86 | Error writing statistics indices | EEPROM write failure for statistics | error |
90/87 | Error reading statistics indices | EEPROM read failure for statistics | error |
90/88 | Day date out of range for statistics read | Invalid date in statistics read operation | warning |
90/89 | Error writing diagnostic statistics | EEPROM write failure for diagnostic data | error |
90/90 | Day date out of range for statistics read | Invalid date in statistics read operation | warning |
90/91 | Error reading diagnostic statistics | EEPROM read failure for diagnostic data | error |
90-94 | Executed default in switch statement | Unexpected code path executed | error |
90/95 | PV state machine error | Pulmonary valve state machine failure | error |
90.97 | PV state machine error with other modules | Modules fail to maintain correct state during therapy | error |
9097 | PV state machine other modules will not stay in correct state during therapy | PV module unable to maintain state during operation | error |
90.98 | Checksum error with data | Data integrity check fails | error |
90-99 | Display software revision | Diagnostic command sent to display module versions | info |
90-99 | Frequency from tfm or ppm does not match | Frequency synchronization failure | error |
90/99 | Frequency mismatch between modules | TFM or PPM frequency does not match | error |
91 | Zone 4 no new data timeout | Timeout waiting for Zone 4 data update | error |
91-1 | RS232 serial communication overflow warning | RS232 buffer overflow detected | info |
91-100 | Zone 2 pressure not achieved during leak test | Zone 2 failed to reach required pressure during leak test | error |
91-101 | Zone 3 pressure not achieved during leak test | Zone 3 failed to reach required pressure during leak test | error |
91-102 | Zone 1 pressure control failure during leak test | Zone 1 failed pressure control during leak test | error |
91-103 | Zone 2 pressure control failure during leak test | Zone 2 failed pressure control during leak test | error |
91-104 | Zone 3 pressure control failure during leak test | Zone 3 failed pressure control during leak test | error |
91-112 | Zone 1 pressure control unable to reach setpoint | Heel bladder pressure control failure - cannot reach target setpoint | error |
91-112, 115, 118 | TFM Heel zone pressure error | Heel (Purple) zone pressure out of specification on Foot Therapy mattress | error |
91-113 | Zone 2 pressure control unable to reach setpoint | Retract bladder pressure control failure - cannot reach target setpoint | error |
91-113, 116, 119 | TFM Retract zone pressure error | Retract (Gray) zone pressure out of specification on Foot Therapy mattress | error |
91-114 | Zone 3 pressure control unable to reach setpoint | Collapse bladder pressure control failure - cannot reach target setpoint | error |
91-114, 117, 120 | TFM Collapse zone pressure error | Collapse (Orange) zone pressure out of specification on Foot Therapy mattress | error |
91-115 | Zone 1 pressure out of tolerance for 15 seconds | Heel bladder pressure not within tolerance band for 15 seconds | error |
91-116 | Zone 2 pressure out of tolerance for 15 seconds | Retract bladder pressure not within tolerance band for 15 seconds | error |
91-117 | Zone 3 pressure out of tolerance for 15 seconds | Collapse bladder pressure not within tolerance band for 15 seconds | error |
91-118 | Zone 1 pressure outside safe limits | Heel bladder pressure outside safe operating limits | error |
91-119 | Zone 2 pressure outside safe limits | Retract bladder pressure outside safe operating limits | error |
91-120 | Zone 3 pressure outside safe limits | Collapse bladder pressure outside safe operating limits | error |
91-121 | Mode/hazard timeout | Mode or hazard timeout condition triggered | error |
91-130 | EEPROM still busy error | EEPROM device still processing from previous operation | error |
91-131 | EEPROM bad address error | Attempted access to invalid EEPROM address | error |
91-132 | EEPROM unknown error during initialization | EEPROM error occurred during module initialization | error |
91-133 | EEPROM data verification failure | EEPROM data verification checksum mismatch | error |
91-134 | EEPROM data error in Sector 1 | EEPROM Sector 1 read/write error detected | error |
91-135 | EEPROM data error in Sector 2 | EEPROM Sector 2 read/write error detected | error |
91-136 | EEPROM data error in Sector 3 | EEPROM Sector 3 read/write error detected | error |
91-137 | EEPROM data mismatch all sectors | EEPROM redundancy check failed across all sectors | error |
91-138 | EEPROM initialization failure | EEPROM failed to initialize at module startup | error |
91-139 | EEPROM test error 1 (reserved) | EEPROM test 1 failure generated | error |
91-140 | EEPROM test error 2 (reserved) | EEPROM test 2 failure generated | error |
91-141 | EEPROM test error 3 (reserved) | EEPROM test 3 failure generated | error |
91-142 | EEPROM test error 4 (reserved) | EEPROM test pass count error generated | error |
91-144 | Safe state error code (hex 0x90) | Safe state error condition triggered | critical |
91-145 | ROM checksum verification failure (hex 0x91) | ROM checksum failed during verification | critical |
91-17 | SPI serial communication overflow warning | SPI buffer overflow detected | info |
91-18 | SPI bad beginning of frame warning | SPI frame received with invalid start delimiter | info |
91-19 | SPI bad CRC warning | SPI frame received with incorrect checksum | info |
91-2 | RS232 bad beginning of frame warning | RS232 frame received with invalid start delimiter | info |
91-20 | SPI communication timeout warning | No SPI data received within timeout period | info |
91-21 | SPI bad message ID warning | SPI frame received with invalid message ID | info |
91-3 | RS232 bad CRC warning | RS232 frame received with incorrect checksum | info |
91-32 | 5V power supply voltage low warning | 5V supply voltage below threshold | info |
91-33 | 5V power supply voltage high warning | 5V supply voltage above threshold | info |
91-34 | 15V power supply voltage low warning | 15V supply voltage below threshold | info |
91-35 | 15V power supply voltage high warning | 15V supply voltage above threshold | info |
91-4 | RS232 communication timeout warning | No RS232 data received within timeout period | info |
91-48 | Timers not running error | Software timers failed to start or halted unexpectedly | error |
91-49 | Test error code 1 (reserved) | Test 1 error code generated | error |
91-5 | RS232 bad message ID warning | RS232 frame received with invalid message ID | info |
91-50 | Test error code 2 (reserved) | Test 2 error code generated | error |
91-51 | Test error code 3 (reserved) | Test 3 error code generated | error |
91-52 | Test error code 4 (reserved) | Test 4 error code generated | error |
91-53 | Test error code 5 (reserved) | Test 5 error code generated | error |
91-54 | Test error code 6 (reserved) | Test 6 error code generated | error |
91-55 | Test error code 7 (reserved) | Test 7 error code generated | error |
91-56 | Test error code 8 (reserved) | Test 8 error code generated | error |
91-57 | Test error code 9 (reserved) | Test 9 error code generated | error |
91-64 | Blower failure error | Pressure blower motor failed or not operating | error |
91-65 | Analog to digital converter failure | ATOD converter malfunction detected | error |
91-66 | Blower hazard error | Blower safety hazard condition detected | critical |
91-67 | Percussion/Vibration high pressure when OFF | High pressure detected in PV system when module is OFF | error |
91-68 | Percussion/Vibration pressure out of range when ON | Pressure out of acceptable range when PV module is ON | error |
91-69 | Bad calibration data Z1 (hex 0x45) | Zone 1 calibration data invalid or corrupted | error |
91-70 | Bad calibration data Z2 (hex 0x46) | Zone 2 calibration data invalid or corrupted | error |
91-71 | Bad calibration data Z3 (hex 0x47) | Zone 3 calibration data invalid or corrupted | error |
91-72 | Bad calibration data Z4 (hex 0x48) | Zone 4 calibration data invalid or corrupted | error |
91-73 | Bad calibration data for Percussion/Vibration (hex 0x49) | PV module calibration data invalid or corrupted | error |
91-74 | Boost pressure low during rotation (hex 0x4A) | Boost pressure insufficient during rotation operation | error |
9175 | Vacuum valve stuck zone 1 | Vacuum valve failed to open or close in zone 1 | error |
9176 | Vacuum valve stuck zone 2 | Vacuum valve failed to open or close in zone 2 | error |
9177 | Vacuum valve stuck zone 3 | Vacuum valve failed to open or close in zone 3 | error |
91-84 | Zone 1 bad state in state machine | Zone 1 software state machine reached invalid state | error |
91-85 | Zone 2 bad state in state machine | Zone 2 software state machine reached invalid state | error |
91-86 | Zone 3 bad state in state machine | Zone 3 software state machine reached invalid state | error |
91-87 | Zone 4 bad state in state machine | Zone 4 software state machine reached invalid state | error |
91-88 | Zone 1 no new data timeout | Timeout waiting for new zone 1 pressure data | error |
91-89 | Zone 2 no new data timeout | Timeout waiting for new zone 2 pressure data | error |
91-90 | Zone 3 no new data timeout | Timeout waiting for new zone 3 pressure data | error |
91-91 | Zone 4 no new data timeout | Timeout waiting for new zone 4 pressure data | error |
91-92 | Bad zone in motor state machine | Invalid zone identifier in motor control state machine | error |
91-93 | Bad zone in no new data error | Invalid zone in no new data error condition | error |
91-96 | Zone 1 leak detected during leak test | Pressure leak detected in zone 1 during leak test procedure | error |
91-97 | Zone 2 leak detected during leak test | Pressure leak detected in zone 2 during leak test procedure | error |
91-98 | Zone 3 leak detected during leak test | Pressure leak detected in zone 3 during leak test procedure | error |
91-99 | Zone 1 pressure not achieved during leak test | Zone 1 failed to reach required pressure during leak test | error |
92 | ERR_BAD_ZONE | Bad zone in motor state machine | error |
92 | Bad zone in motor state machine | Invalid zone detected in motor control state machine | error |
92-1 | RS232 serial communication overflow warning | RS232 buffer overflow detected | info |
92 100 | Zone 2 not reaching pressure during leak test | Zone 2 fails to reach required pressure in diagnostic | error |
92 101 | Zone 3 not reaching pressure during leak test | Zone 3 fails to reach required pressure in diagnostic | error |
92 102 | Zone 1 pressure control failure during leak test | Zone 1 fails to maintain pressure during diagnostic | error |
92 103 | Zone 2 pressure control failure during leak test | Zone 2 fails to maintain pressure during diagnostic | error |
92 104 | Zone 3 pressure control failure during leak test | Zone 3 fails to maintain pressure during diagnostic | error |
92-112 | ERR_Z1_NO_CONTROL: zone 1 not able to reach setpoint | Zone 1 pressure fails to reach target setpoint | error |
92-113 | ERR_Z2_NO_CONTROL: zone 2 not able to reach setpoint | Zone 2 pressure fails to reach target setpoint | error |
92-114 | ERR_Z3_NO_CONTROL: zone 3 not able to reach setpoint | Zone 3 pressure fails to reach target setpoint | error |
92-115 | Zone 1 not within tolerance for 15 seconds | Zone 1 temperature out of tolerance for 15 seconds | error |
92-116 | Zone 2 not within tolerance for 15 seconds | Zone 2 temperature out of tolerance for 15 seconds | error |
92-117 | Zone 3 not within tolerance for 15 seconds | Zone 3 temperature out of tolerance for 15 seconds | error |
92-118 | Zone 1 not in safe limits | Zone 1 temperature exceeds safe operating limits | critical |
92-119 | Zone 2 not in safe limits | Zone 2 temperature exceeds safe operating limits | critical |
92-120 | Zone 3 not in safe limits | Zone 3 temperature exceeds safe operating limits | critical |
92-121 | Mode/hazard timeout | Mode or hazard timeout condition triggered | error |
92-130 | EEPROM busy timeout | EEPROM still busy after timeout | error |
92-131 | EEPROM bad address | EEPROM detected invalid address during access | error |
92 132 | EEPROM unknown error in initialization | EEPROM init failed with unknown error | error |
92-133 | EEPROM data verification failed | EEPROM data verification check failed | error |
92-134 | EEPROM data error Sector 1 | EEPROM data error detected in sector 1 | error |
92-135 | EEPROM data error Sector 2 | EEPROM data error detected in sector 2 | error |
92-136 | EEPROM data error Sector 3 | EEPROM data error detected in sector 3 | error |
92-137 | EEPROM data mismatch all sectors | EEPROM data mismatch across all sectors | error |
92-138 | EEPROM initialization failure | EEPROM failed to initialize | error |
92 139 | EEPROM test error 1 | EEPROM self-test 1 failed | error |
92 140 | EEPROM test error 2 | EEPROM self-test 2 failed | error |
92 141 | EEPROM test error 3 | EEPROM self-test 3 failed | error |
92-142 | EEPROM test pass count error | EEPROM test pass count mismatch | error |
92/142 ERR_EE_TEST4 | EEPROM test pass count | EEPROM test execution | error |
92-144 | Safe state error code | System entered unsafe state | error |
92/144 ERR_SS_CODE | Safe state error code (0x90) | Safe state machine failure | critical |
92-145 | ROM checksum failed | ROM checksum verification failed on startup | critical |
92/145 ERR_BAD_ROM_CHKSUM | ROM checksum failed (0x91) | ROM integrity check failure | critical |
92-17 | SPI serial communication overflow warning | SPI buffer overflow detected | info |
92-18 | SPI bad beginning of frame warning | SPI frame received with invalid start delimiter | info |
92 19 | SPI bad cyclic redundancy check warning | CRC validation failed in SPI frame | info |
92-2 | RS232 bad beginning of frame warning | RS232 frame received with invalid start delimiter | info |
92-20 | SPI communication timeout warning | No SPI data received within timeout period | info |
92-21 | SPI bad message ID warning | SPI frame received with invalid message ID | info |
92-3 | RS232 bad CRC warning | RS232 frame received with incorrect checksum | info |
92-32 | 5V power supply voltage low warning | 5V supply voltage below threshold | info |
92-33 | 5V power supply voltage high warning | 5V supply voltage above threshold | info |
92-34 | 15V power supply voltage low warning | 15V supply voltage below threshold | info |
92-35 | 15V power supply voltage high warning | 15V supply voltage above threshold | info |
92-4 | RS232 communication timeout warning | No RS232 data received within timeout period | info |
92 48 | Timers not running | System timers failed to initialize or stopped | error |
92 49 | Test 1 error code reserved | Reserved test code triggered during self-test | error |
92-5 | RS232 bad message ID warning | RS232 frame received with invalid message ID | info |
92 50 | Test 2 error code reserved | Reserved test code triggered during self-test | error |
92 51 | Test 3 error code reserved | Reserved test code triggered during self-test | error |
92 52 | Test 4 error code reserved | Reserved test code triggered during self-test | error |
92 53 | Test 5 error code reserved | Reserved test code triggered during self-test | error |
92 54 | Test 6 error code reserved | Reserved test code triggered during self-test | error |
92 55 | Test 7 error code reserved | Reserved test code triggered during self-test | error |
92 56 | Test 8 error code reserved | Reserved test code triggered during self-test | error |
92 57 | Test 9 error code reserved | Reserved test code triggered during self-test | error |
92-64 | Blower failure | Blower motor or pressure system malfunction detected | error |
92 65 | Analog to digital converter failure | ATOD hardware error detected | error |
92-66 | Blower hazard condition | Unsafe blower operation detected | critical |
92 67 | Pressure high when pump valve off | High pressure detected while pump valve is off | error |
92 68 | Pressure out of range when pump valve on | Pump valve pressure outside normal range during operation | error |
92 70 | Bad calibration data zone 2 | Zone 2 calibration data corrupted or invalid | error |
92 71 | Bad calibration data zone 3 | Zone 3 calibration data corrupted or invalid | error |
92 72 | Bad calibration data zone 4 | Zone 4 calibration data corrupted or invalid | error |
92 73 | Bad calibration data pump valve | Pump valve calibration data corrupted or invalid | error |
92 74 | Boost pressure low during rotation | Boost pressure falls below minimum during zone rotation | error |
92-75 | Vacuum valve stuck zone 1 | Vacuum valve malfunction in zone 1 | error |
92-76 | Vacuum valve stuck zone 2 | Vacuum valve malfunction in zone 2 | error |
92-77 | Vacuum valve stuck zone 3 | Vacuum valve malfunction in zone 3 | error |
92 84 | Zone 1 bad state machine state | State machine entered invalid state for zone 1 | error |
92 85 | Zone 2 bad state machine state | State machine entered invalid state for zone 2 | error |
92 86 | Zone 3 bad state machine state | State machine entered invalid state for zone 3 | error |
92 87 | Zone 4 bad state machine state | State machine entered invalid state for zone 4 | error |
92-88 | Zone 1 no new data timeout | No new sensor data received from zone 1 within timeout | error |
92-89 | Zone 2 no new data timeout | No new sensor data received from zone 2 within timeout | error |
92-90 | Zone 3 no new data timeout | No new sensor data received from zone 3 within timeout | error |
92-91 | Zone 4 no new data timeout | No new sensor data received from zone 4 within timeout | error |
92-92 | Bad zone in motor state machine | Invalid zone number detected in motor control state machine | error |
92-93 | Bad zone in no new data error | Invalid zone in timeout error handler | error |
92 96 | Zone 1 leak detected during leak test | Pressure leak detected in zone 1 during diagnostic | error |
92 97 | Zone 2 leak detected during leak test | Pressure leak detected in zone 2 during diagnostic | error |
92 98 | Zone 3 leak detected during leak test | Pressure leak detected in zone 3 during diagnostic | error |
92 99 | Zone 1 not reaching pressure during leak test | Zone 1 fails to reach required pressure in diagnostic | error |
93 | Bad zone in no new data error | Invalid zone in data timeout condition | error |
93 | ERR_BAD_ZONE2 | Bad zone in no new data error | error |
93-1 | RS232 overflow | RS232 serial buffer overflow | info |
93-100 | Zone 2 pressure not reached during leak test | Z2 fails to reach setpoint pressure during initialization | error |
93/100 ERR_Z2_NO_PRESS | Zone 2 not up to pressure during leak test | Zone 2 fails to reach setpoint during leak test | warning |
93-101 | Zone 3 pressure not reached during leak test | Z3 fails to reach setpoint pressure during initialization | error |
93/101 ERR_Z3_NO_PRESS | Zone 3 not up to pressure during leak test | Zone 3 fails to reach setpoint during leak test | warning |
93-102 | Zone 1 pressure control failure during leak test | Z1 unable to maintain setpoint tolerance during test | error |
93/102 ERR_Z1_PRS_CTRL_FAIL | Zone 1 failed pressure control during leak test | Zone 1 pressure control fails during leak test | error |
93-103 | Zone 2 pressure control failure during leak test | Z2 unable to maintain setpoint tolerance during test | error |
93/103 ERR_Z2_PRS_CTRL_FAIL | Zone 2 failed pressure control during leak test | Zone 2 pressure control fails during leak test | error |
93-104 | Zone 3 pressure control failure during leak test | Z3 unable to maintain setpoint tolerance during test | error |
93/104 ERR_Z3_PRS_CTRL_FAIL | Zone 3 failed pressure control during leak test | Zone 3 pressure control fails during leak test | error |
93-112 | ERR_Z1_NO_CONTROL: zone 1 not able to reach setpoint | Zone 1 pressure fails to reach target setpoint | error |
93/112 ERR_Z1_NO_CONTROL | Zone 1 unable to reach setpoint | Zone 1 pressure control failure | error |
93-113 | ERR_Z2_NO_CONTROL: zone 2 not able to reach setpoint | Zone 2 pressure fails to reach target setpoint | error |
93/113 ERR_Z2_NO_CONTROL | Zone 2 unable to reach setpoint | Zone 2 pressure control failure | error |
93-114 | ERR_Z3_NO_CONTROL: zone 3 not able to reach setpoint | Zone 3 pressure fails to reach target setpoint | error |
93/114 ERR_Z3_NO_CONTROL | Zone 3 unable to reach setpoint | Zone 3 pressure control failure | error |
93-115 | Zone 1 pressure out of tolerance for 15 seconds | Z1 pressure outside tolerance band for sustained period | error |
93/115 ERR_Z1_NO_CONTROL2 | Zone 1 not in tolerance for 15 seconds | Zone 1 pressure outside tolerance for 15s | error |
93-116 | Zone 2 pressure out of tolerance for 15 seconds | Z2 pressure outside tolerance band for sustained period | error |
93/116 ERR_Z2_NO_CONTROL2 | Zone 2 not in tolerance for 15 seconds | Zone 2 pressure outside tolerance for 15s | error |
93-117 | ERR_Z3_NO_CONTROL2: zone 3 not in tolerance for 15 seconds | Zone 3 pressure out of tolerance for extended period | error |
93/117 ERR_Z3_NO_CONTROL2 | Zone 3 not in tolerance for 15 seconds | Zone 3 pressure outside tolerance for 15s | error |
93-118 | Zone 1 pressure outside safe limits | Z1 pressure exceeds or falls below safe operating range | critical |
93/118 ERR_Z1_NOT_SAFE | Zone 1 not in safe pressure limits | Zone 1 pressure exceeds safe limits | critical |
93-119 | Zone 2 pressure outside safe limits | Z2 pressure exceeds or falls below safe operating range | critical |
93/119 ERR_Z2_NOT_SAFE | Zone 2 not in safe pressure limits | Zone 2 pressure exceeds safe limits | critical |
93-120 | ERR_Z3_NOT_SAFE: zone 3 not in safe limits | Zone 3 pressure outside safe operating limits | critical |
93/120 ERR_Z3_NOT_SAFE | Zone 3 not in safe pressure limits | Zone 3 pressure exceeds safe limits | critical |
93-121 | Mode/hazard timeout | Mode or hazard timeout condition triggered | error |
93-130 | EEPROM is still busy | EEPROM access timeout | critical |
93/130 ERR_EE_BUSY | EEPROM still busy | EEPROM access timeout | error |
93-131 | EEPROM bad address | Invalid address access attempted | critical |
93/131 ERR_EE_BADADDR | EEPROM bad address | Invalid EEPROM address access | error |
93-132 | EEPROM unknown error in initialization | EEPROM init failure with unknown cause | critical |
93/132 ERR_EE_UNKNOWN | EEPROM error in initialization | EEPROM initialization failure | error |
93-133 | EEPROM data verification failed | Data read does not match written value | critical |
93/133 ERR_EE_DATA_VER | EEPROM data verify fail | EEPROM data verification failed | error |
93-134 | EEPROM data error sector 1 | Sector 1 data integrity failure | critical |
93/134 ERR_EE_S1ERROR | EEPROM data error sector 1 | Sector 1 data corruption | error |
93-135 | EEPROM data error sector 2 | Sector 2 data integrity failure | critical |
93/135 ERR_EE_S2ERROR | EEPROM data error sector 2 | Sector 2 data corruption | error |
93-136 | EEPROM data error sector 3 | Sector 3 data integrity failure | critical |
93/136 ERR_EE_S3ERROR | EEPROM data error sector 3 | Sector 3 data corruption | error |
93-137 | EEPROM data mismatch all sectors | All three sectors contain inconsistent data | critical |
93/137 ERR_EE_S123MISMATCH | EEPROM data mismatch all sectors | All sector data mismatches | error |
93/138 ERR_EEPROM_INIT | EEPROM initialization failure | EEPROM failed to initialize | error |
93/139 ERR_EE_TEST1 | EEPROM test error 1 | EEPROM test 1 execution | error |
93/140 ERR_EE_TEST2 | EEPROM test error 2 | EEPROM test 2 execution | error |
93/141 ERR_EE_TEST3 | EEPROM test error 3 | EEPROM test 3 execution | error |
93/142 ERR_EE_TEST4 | EEPROM test pass count | EEPROM test execution | error |
93/144 ERR_SS_CODE | Safe state error code (0x90) | Safe state machine failure | critical |
93/145 ERR_BAD_ROM_CHKSUM | ROM checksum failed (0x91) | ROM integrity check failure | critical |
93-17 | SPI buffer overflow warning | Serial peripheral interface overflow condition | info |
93/17 ERR_SPI_OVERFLOW | SPI overflow (warning only) | SPI buffer overflow | info |
93-18 | SPI bad begin-of-frame marker | Invalid SPI frame header detected | info |
93/18 ERR_SPI_BAD_BOF | SPI bad beginning of frame (warning only) | Malformed SPI frame | info |
93-19 | SPI bad CRC checksum | Data checksum validation failed | info |
93/19 ERR_SPI_BAD_CRC | SPI CRC error (warning only) | SPI checksum failure | info |
93/1 ERR_RS232_OVERFLOW | RS232 serial overflow (warning only) | RS232 buffer overflow | info |
93-2 | RS232 bad beginning of frame | Invalid RS232 frame start detected | info |
93-20 | SPI communication timeout | No SPI response within timeout period | info |
93/20 ERR_SPI_TIMEOUT | SPI timeout (warning only) | SPI communication timeout | info |
93-21 | SPI bad module ID | Unexpected module identifier in SPI message | info |
93/21 ERR_SPI_BAD_MID | SPI bad message ID (warning only) | Invalid SPI message ID | info |
93/2 ERR_RS232_BAD_BOF | RS232 bad beginning of frame (warning only) | Malformed RS232 frame | info |
93-3 | RS232 CRC error | RS232 frame checksum mismatch | info |
93-32 | 5V power supply low | Detected 5V rail below acceptable level | warning |
93/32 ERR_5V_LO | 5V supply low (warning only) | 5V supply voltage low | warning |
93-33 | 5V power supply high | Detected 5V rail above acceptable level | warning |
93/33 ERR_5V_HI | 5V supply high (warning only) | 5V supply voltage high | warning |
93-34 | 15V power supply low | Detected 15V rail below acceptable level | warning |
93/34 ERR_15V_LO | 15V supply low (warning only) | 15V supply voltage low | warning |
93-35 | 15V power supply high | Detected 15V rail above acceptable level | warning |
93/35 ERR_15V_HI | 15V supply high (warning only) | 15V supply voltage high | warning |
93/3 ERR_RS232_BAD_CRC | RS232 CRC error (warning only) | RS232 checksum failure | info |
93-4 | RS232 timeout | RS232 frame reception timeout | info |
93-48 | System timers not running | Real-time timer failure detected during initialization | error |
93/48 ERR_TIMERS_NOT_RUNNING | Timer function not running | Timers failed to start | error |
93-49 | Self-test error code 1 (reserved) | Test 1 execution failure | error |
93/49 ERR_TEST1 | Test 1 error code | Test 1 execution | error |
93/4 ERR_RS232_TIMEOUT | RS232 timeout (warning only) | RS232 communication timeout | info |
93-5 | RS232 bad message ID | Unknown or invalid RS232 message ID received | info |
93-50 | Self-test error code 2 (reserved) | Test 2 execution failure | error |
93/50 ERR_TEST2 | Test 2 error code | Test 2 execution | error |
93-51 | Self-test error code 3 (reserved) | Test 3 execution failure | error |
93/51 ERR_TEST3 | Test 3 error code | Test 3 execution | error |
93-52 | Self-test error code 4 (reserved) | Test 4 execution failure | error |
93/52 ERR_TEST4 | Test 4 error code | Test 4 execution | error |
93-53 | Self-test error code 5 (reserved) | Test 5 execution failure | error |
93/53 ERR_TEST5 | Test 5 error code | Test 5 execution | error |
93-54 | Self-test error code 6 (reserved) | Test 6 execution failure | error |
93/54 ERR_TEST6 | Test 6 error code | Test 6 execution | error |
93-55 | Self-test error code 7 (reserved) | Test 7 execution failure | error |
93/55 ERR_TEST7 | Test 7 error code | Test 7 execution | error |
93-56 | Self-test error code 8 (reserved) | Test 8 execution failure | error |
93/56 ERR_TEST8 | Test 8 error code | Test 8 execution | error |
93-57 | Self-test error code 9 (reserved) | Test 9 execution failure | error |
93/57 ERR_TEST9 | Test 9 error code | Test 9 execution | error |
93/5 ERR_RS232_BAD_MID | RS232 bad message ID (warning only) | Invalid RS232 message ID | info |
93-64 | Blower motor failure detected | Blower motor performance test failure | error |
93/64 ERR_BLOWER_FAIL | Blower failure | Blower motor malfunction | error |
93-65 | Analog-to-digital converter failure | ADC self-test fails | critical |
93/65 ERR_ATOD_FAIL | Analog-to-digital converter failure | ADC malfunction | error |
93-66 | Blower motor hazard condition | Blower safety check fails | critical |
93/66 ERR_BLOWER_HAZARD | Blower hazard condition | Unsafe blower state detected | critical |
93-67 | High pressure with pump valve off | Pressure detected when pump valve OFF | error |
93/67 ERR_PV_PRS_HI | High pressure when PV off | Pressure too high with pressure valve off | warning |
93-68 | Pump pressure out of range with valve on | Pressure outside expected range during pump operation | error |
93/68 ERR_PV_PRS_BAD | Pressure out of range with PV on | Pressure reading out of range during PV operation | warning |
93-69 | Bad calibration data zone 1 | Z1 calibration data corrupted or invalid | error |
93/69 ERR_BAD_CAL_Z1 | Bad calibration data zone 1 (0x45) | Zone 1 calibration data invalid | error |
93-70 | Bad calibration data zone 2 | Z2 calibration data corrupted or invalid | error |
93/70 ERR_BAD_CAL_Z2 | Bad calibration data zone 2 (0x46) | Zone 2 calibration data invalid | error |
93-71 | Bad calibration data zone 3 | Z3 calibration data corrupted or invalid | error |
93/71 ERR_BAD_CAL_Z3 | Bad calibration data zone 3 (0x47) | Zone 3 calibration data invalid | error |
93-72 | Bad calibration data zone 4 | Z4 calibration data corrupted or invalid | error |
93/72 ERR_BAD_CAL_Z4 | Bad calibration data zone 4 (0x48) | Zone 4 calibration data invalid | error |
93-73 | Bad calibration data pump valve | Pump valve calibration data corrupted or invalid | error |
93/73 ERR_BAD_CAL_PV | Bad calibration data PV (0x49) | PV calibration data invalid | error |
93-74 | Boost pressure low during rotation cycle | Boost bladder pressure below minimum during rotation | error |
93/74 ERR_BOOST_LOW_PRS | Boost pressure low during rotation (0x4A) | Low boost pressure during bed rotation | error |
93-75 | Vacuum valve stuck zone 1 | Vacuum valve malfunction in zone 1 | error |
93-76 | Vacuum valve stuck zone 2 | Vacuum valve malfunction in zone 2 | error |
93-77 | Vacuum valve stuck zone 3 | Vacuum valve malfunction in zone 3 | error |
93-84 | Zone 1 state machine bad state | Invalid state in Z1 control state machine | error |
93/84 ERR_Z1_BAD_STATE | Zone 1 bad state machine state | Zone 1 state machine error | error |
93-85 | Zone 2 state machine bad state | Invalid state in Z2 control state machine | error |
93/85 ERR_Z2_BAD_STATE | Zone 2 bad state machine state | Zone 2 state machine error | error |
93-86 | Zone 3 state machine bad state | Invalid state in Z3 control state machine | error |
93/86 ERR_Z3_BAD_STATE | Zone 3 bad state machine state | Zone 3 state machine error | error |
93-87 | Zone 4 state machine bad state | Invalid state in Z4 control state machine | error |
93/87 ERR_Z4_BAD_STATE | Zone 4 bad state machine state | Zone 4 state machine error | error |
93-88 | Zone 1 data timeout | No new data from Z1 within timeout period | error |
93/88 ERR_Z1_NO_NEW_DATA | Zone 1 timeout waiting for new data | Zone 1 data not received within timeout | error |
93-89 | Zone 2 data timeout | No new data from Z2 within timeout period | error |
93/89 ERR_Z2_NO_NEW_DATA | Zone 2 timeout waiting for new data | Zone 2 data not received within timeout | error |
93-90 | Zone 3 data timeout | No new data from Z3 within timeout period | error |
93/90 ERR_Z3_NO_NEW_DATA | Zone 3 timeout waiting for new data | Zone 3 data not received within timeout | error |
93-91 | Zone 4 data timeout | No new data from Z4 within timeout period | error |
93/91 ERR_Z4_NO_NEW_DATA | Zone 4 timeout waiting for new data | Zone 4 data not received within timeout | error |
93-92 | Bad zone number in motor state machine | Invalid zone identifier in control logic | error |
93/92 ERR_BAD_ZONE | Bad zone in motor state machine | Invalid zone detected in motor state machine | error |
93-93 | Bad zone in no new data error | Invalid zone detected during data timeout error | error |
93/93 ERR_BAD_ZONE2 | Bad zone in no new data error | Invalid zone in data timeout error | error |
93-96 | Zone 1 leak detected during leak test | Leak detected in Z1 during diagnostic leak test | error |
93/96 ERR_Z1_LEAK | Zone 1 leak during leak test | Pressure drop detected during zone 1 leak test | warning |
93-97 | Zone 2 leak detected during leak test | Leak detected in Z2 during diagnostic leak test | error |
93/97 ERR_Z2_LEAK | Zone 2 leak during leak test | Pressure drop detected during zone 2 leak test | warning |
93-98 | Zone 3 leak detected during leak test | Leak detected in Z3 during diagnostic leak test | error |
93/98 ERR_Z3_LEAK | Zone 3 leak during leak test | Pressure drop detected during zone 3 leak test | warning |
93-99 | Zone 1 pressure not reached during leak test | Z1 fails to reach setpoint pressure during initialization | error |
93/99 ERR_Z1_NO_PRESS | Zone 1 not up to pressure during leak test | Zone 1 fails to reach setpoint during leak test | warning |
94/100 ERR_Z2_NO_PRESS | Zone 2 not up to pressure during leak test | Zone 2 fails to reach setpoint during leak test | warning |
94/101 ERR_Z3_NO_PRESS | Zone 3 not up to pressure during leak test | Zone 3 fails to reach setpoint during leak test | warning |
94/102 ERR_Z1_PRS_CTRL_FAIL | Zone 1 failed pressure control during leak test | Zone 1 pressure control fails during leak test | error |
94/103 ERR_Z2_PRS_CTRL_FAIL | Zone 2 failed pressure control during leak test | Zone 2 pressure control fails during leak test | error |
94-112 | ERR_Z1_NO_CONTROL: zone 1 not able to reach setpoint | Zone 1 pressure fails to reach target setpoint | error |
94-112, 115, 118 | PBM Left Working zone pressure error | Left Working (Yellow) zone pressure out of specification on Pulmonary mattress | error |
94-113 | ERR_Z2_NO_CONTROL: zone 2 not able to reach setpoint | Zone 2 pressure fails to reach target setpoint | error |
94-113, 116, 119 | PBM Right Working zone pressure error | Right Working (Green) zone pressure out of specification on Pulmonary mattress | error |
94-114 | ERR_Z3_NO_CONTROL: zone 3 not able to reach setpoint | Zone 3 pressure fails to reach target setpoint | error |
94-114, 117, 120 | PBM Head zone pressure error | Head (Clear) zone pressure out of specification on Pulmonary mattress | error |
94-115 | ERR_Z1_NO_CONTROL2: zone 1 not in tolerance for 15 seconds | Zone 1 pressure out of tolerance for extended period | error |
94-116 | ERR_Z2_NO_CONTROL2: zone 2 not in tolerance for 15 seconds | Zone 2 pressure out of tolerance for extended period | error |
94-117 | ERR_Z3_NO_CONTROL2: zone 3 not in tolerance for 15 seconds | Zone 3 pressure out of tolerance for extended period | error |
94-118 | ERR_Z1_NOT_SAFE: zone 1 not in safe limits | Zone 1 pressure outside safe operating limits | critical |
94-119 | ERR_Z2_NOT_SAFE: zone 2 not in safe limits | Zone 2 pressure outside safe operating limits | critical |
94-120 | ERR_Z3_NOT_SAFE: zone 3 not in safe limits | Zone 3 pressure outside safe operating limits | critical |
94-121 | Mode/hazard timeout | Mode or hazard timeout condition triggered | error |
94/17 ERR_SPI_OVERFLOW | SPI overflow (warning only) | SPI buffer overflow | info |
94/18 ERR_SPI_BAD_BOF | SPI bad beginning of frame (warning only) | Malformed SPI frame | info |
94/19 ERR_SPI_BAD_CRC | SPI CRC error (warning only) | SPI checksum failure | info |
94/1 ERR_RS232_OVERFLOW | RS232 serial overflow (warning only) | RS232 buffer overflow | info |
94/20 ERR_SPI_TIMEOUT | SPI timeout (warning only) | SPI communication timeout | info |
94/21 ERR_SPI_BAD_MID | SPI bad message ID (warning only) | Invalid SPI message ID | info |
94/2 ERR_RS232_BAD_BOF | RS232 bad beginning of frame (warning only) | Malformed RS232 frame | info |
94/32 ERR_5V_LO | 5V supply low (warning only) | 5V supply voltage low | warning |
94/33 ERR_5V_HI | 5V supply high (warning only) | 5V supply voltage high | warning |
94/34 ERR_15V_LO | 15V supply low (warning only) | 15V supply voltage low | warning |
94/35 ERR_15V_HI | 15V supply high (warning only) | 15V supply voltage high | warning |
94/3 ERR_RS232_BAD_CRC | RS232 CRC error (warning only) | RS232 checksum failure | info |
94/48 ERR_TIMERS_NOT_RUNNING | Timer function not running | Timers failed to start | error |
94/49 ERR_TEST1 | Test 1 error code | Test 1 execution | error |
94/4 ERR_RS232_TIMEOUT | RS232 timeout (warning only) | RS232 communication timeout | info |
94/50 ERR_TEST2 | Test 2 error code | Test 2 execution | error |
94/51 ERR_TEST3 | Test 3 error code | Test 3 execution | error |
94/52 ERR_TEST4 | Test 4 error code | Test 4 execution | error |
94/53 ERR_TEST5 | Test 5 error code | Test 5 execution | error |
94/54 ERR_TEST6 | Test 6 error code | Test 6 execution | error |
94/55 ERR_TEST7 | Test 7 error code | Test 7 execution | error |
94/56 ERR_TEST8 | Test 8 error code | Test 8 execution | error |
94/57 ERR_TEST9 | Test 9 error code | Test 9 execution | error |
94/5 ERR_RS232_BAD_MID | RS232 bad message ID (warning only) | Invalid RS232 message ID | info |
94/64 ERR_BLOWER_FAIL | Blower failure | Blower motor malfunction | error |
94/65 ERR_ATOD_FAIL | Analog-to-digital converter failure | ADC malfunction | error |
94/66 ERR_BLOWER_HAZARD | Blower hazard condition | Unsafe blower state detected | critical |
94/67 ERR_PV_PRS_HI | High pressure when PV off | Pressure too high with pressure valve off | warning |
94/68 ERR_PV_PRS_BAD | Pressure out of range with PV on | Pressure reading out of range during PV operation | warning |
94/69 ERR_BAD_CAL_Z1 | Bad calibration data zone 1 (0x45) | Zone 1 calibration data invalid | error |
94/70 ERR_BAD_CAL_Z2 | Bad calibration data zone 2 (0x46) | Zone 2 calibration data invalid | error |
94/71 ERR_BAD_CAL_Z3 | Bad calibration data zone 3 (0x47) | Zone 3 calibration data invalid | error |
94/72 ERR_BAD_CAL_Z4 | Bad calibration data zone 4 (0x48) | Zone 4 calibration data invalid | error |
94/73 ERR_BAD_CAL_PV | Bad calibration data PV (0x49) | PV calibration data invalid | error |
94/74 ERR_BOOST_LOW_PRS | Boost pressure low during rotation (0x4A) | Low boost pressure during bed rotation | error |
94-75 | Vacuum valve stuck zone 1 | Vacuum valve malfunction in zone 1 | error |
94-76 | Vacuum valve stuck zone 2 | Vacuum valve malfunction in zone 2 | error |
94-77 | Vacuum valve stuck zone 3 | Vacuum valve malfunction in zone 3 | error |
94/84 ERR_Z1_BAD_STATE | Zone 1 bad state machine state | Zone 1 state machine error | error |
94/85 ERR_Z2_BAD_STATE | Zone 2 bad state machine state | Zone 2 state machine error | error |
94/86 ERR_Z3_BAD_STATE | Zone 3 bad state machine state | Zone 3 state machine error | error |
94/87 ERR_Z4_BAD_STATE | Zone 4 bad state machine state | Zone 4 state machine error | error |
94/88 ERR_Z1_NO_NEW_DATA | Zone 1 timeout waiting for new data | Zone 1 data not received within timeout | error |
94/89 ERR_Z2_NO_NEW_DATA | Zone 2 timeout waiting for new data | Zone 2 data not received within timeout | error |
94/90 ERR_Z3_NO_NEW_DATA | Zone 3 timeout waiting for new data | Zone 3 data not received within timeout | error |
94/91 ERR_Z4_NO_NEW_DATA | Zone 4 timeout waiting for new data | Zone 4 data not received within timeout | error |
94/92 ERR_BAD_ZONE | Bad zone in motor state machine | Invalid zone detected in motor state machine | error |
94/93 ERR_BAD_ZONE2 | Bad zone in no new data error | Invalid zone in data timeout error | error |
94/96 ERR_Z1_LEAK | Zone 1 leak during leak test | Pressure drop detected during zone 1 leak test | warning |
94/97 ERR_Z2_LEAK | Zone 2 leak during leak test | Pressure drop detected during zone 2 leak test | warning |
94/98 ERR_Z3_LEAK | Zone 3 leak during leak test | Pressure drop detected during zone 3 leak test | warning |
94/99 ERR_Z1_NO_PRESS | Zone 1 not up to pressure during leak test | Zone 1 fails to reach setpoint during leak test | warning |
95:101 ERR_Z3_NO_PRESS | Zone 3 (Thigh) not up to pressure during leak test | Pressure in zone 3 not achieved during automated leak test | error |
95:102 ERR_Z1_PRS_CTRL_FAIL | Zone 1 (Chest) failed pressure control during leak test | Zone 1 pressure control failure detected during automated leak test | error |
95:103 ERR_Z2_PRS_CTRL_FAIL | Zone 2 (Seat) failed pressure control during leak test | Zone 2 pressure control failure detected during automated leak test | error |
95:104 ERR_Z3_PRS_CTRL_FAIL | Zone 3 (Thigh) failed pressure control during leak test | Zone 3 pressure control failure detected during automated leak test | error |
95-112 | Chest (Pulmonary) pressure error | Chest mattress zone pressure out of tolerance or cannot pressurize | warning |
95-112 | ERR_Z1_NO_CONTROL: zone 1 not able to reach setpoint | Zone 1 pressure fails to reach target setpoint | error |
95-112, 115, 118 | TTM Chest zone pressure error | Chest (White) zone pressure out of specification on Treatment mattress | error |
95:112 ERR_Z1_NO_CONTROL | Zone 1 (Chest) not able to reach setpoint pressure | Chest bladder pressure cannot reach target setpoint during operation | error |
95-113 | ERR_Z2_NO_CONTROL: zone 2 not able to reach setpoint | Zone 2 pressure fails to reach target setpoint | error |
95-113, 116, 119 | TTM Seat zone pressure error | Seat (Red) zone pressure out of specification on Treatment mattress | error |
95:113 ERR_Z2_NO_CONTROL | Zone 2 (Seat) not able to reach setpoint pressure | Seat bladder pressure cannot reach target setpoint during operation | error |
95-114 | ERR_Z3_NO_CONTROL: zone 3 not able to reach setpoint | Zone 3 pressure fails to reach target setpoint | error |
95-114, 117, 120 | TTM Thigh zone pressure error | Thigh (Black) zone pressure out of specification on Treatment mattress | error |
95:114 ERR_Z3_NO_CONTROL | Zone 3 (Thigh) not able to reach setpoint pressure | Thigh bladder pressure cannot reach target setpoint during operation | error |
95-115 | ERR_Z1_NO_CONTROL2: zone 1 not in tolerance for 15 seconds | Zone 1 pressure out of tolerance for extended period | error |
95:115 ERR_Z1_NO_CONTROL2 | Zone 1 (Chest) not in tolerance for 15 seconds | Chest bladder pressure remains out of tolerance window for 15+ seconds | error |
95-116 | ERR_Z2_NO_CONTROL2: zone 2 not in tolerance for 15 seconds | Zone 2 pressure out of tolerance for extended period | error |
95:116 ERR_Z2_NO_CONTROL2 | Zone 2 (Seat) not in tolerance for 15 seconds | Seat bladder pressure remains out of tolerance window for 15+ seconds | error |
95-117 | ERR_Z3_NO_CONTROL2: zone 3 not in tolerance for 15 seconds | Zone 3 pressure out of tolerance for extended period | error |
95:117 ERR_Z3_NO_CONTROL2 | Zone 3 (Thigh) not in tolerance for 15 seconds | Thigh bladder pressure remains out of tolerance window for 15+ seconds | error |
95-118 | ERR_Z1_NOT_SAFE: zone 1 not in safe limits | Zone 1 pressure outside safe operating limits | critical |
95:118 ERR_Z1_NOT_SAFE | Zone 1 (Chest) not in safe pressure limits | Chest bladder pressure exceeds safe operating limits | error |
95-119 | ERR_Z2_NOT_SAFE: zone 2 not in safe limits | Zone 2 pressure outside safe operating limits | critical |
95:119 ERR_Z2_NOT_SAFE | Zone 2 (Seat) not in safe pressure limits | Seat bladder pressure exceeds safe operating limits | error |
95-120 | ERR_Z3_NOT_SAFE: zone 3 not in safe limits | Zone 3 pressure outside safe operating limits | critical |
95:120 ERR_Z3_NOT_SAFE | Zone 3 (Thigh) not in safe pressure limits | Thigh bladder pressure exceeds safe operating limits | error |
95-121 | Mode/hazard timeout | Mode or hazard timeout condition triggered | error |
95:130 ERR_EE_BUSY | EEPROM still busy, cannot access memory | EEPROM memory device does not respond to access request | critical |
95:131 ERR_EE_BADADDR | EEPROM bad address error | Invalid memory address accessed during EEPROM operation | critical |
95:132 ERR_EE_UNKNOWN | EEPROM error during initialization | Unknown error occurred when initializing EEPROM memory | critical |
95:133 ERR_EE_DATA_VER | EEPROM data verification failed | Data integrity check failed during EEPROM read | critical |
95:134 ERR_EE_S1ERROR | EEPROM data error in Sector 1 | Read/write failure or corruption detected in EEPROM Sector 1 | critical |
95:135 ERR_EE_S2ERROR | EEPROM data error in Sector 2 | Read/write failure or corruption detected in EEPROM Sector 2 | critical |
95:136 ERR_EE_S3ERROR | EEPROM data error in Sector 3 | Read/write failure or corruption detected in EEPROM Sector 3 | critical |
95:137 ERR_EE_S123MISMATCH | EEPROM data mismatch across all sectors | Data verification mismatch detected across EEPROM Sectors 1, 2, and 3 | critical |
95:138 ERR_EEPROM_INIT | EEPROM initialization failure | EEPROM failed to initialize at system startup | critical |
95:139 ERR_EE_TEST1 | EEPROM test error 1 | EEPROM self-test procedure detected a failure | error |
95:140 ERR_EE_TEST2 | EEPROM test error 2 | EEPROM self-test procedure detected a failure | error |
95:141 ERR_EE_TEST3 | EEPROM test error 3 | EEPROM self-test procedure detected a failure | error |
95:142 ERR_EE_TEST4 | EEPROM test pass count error | EEPROM test failed to complete required pass count | error |
95:144 ERR_SS_CODE | Safe state error code (0x90) | System entered safe state due to detected error condition | error |
95:145 ERR_BAD_ROM_CHKSUM | ROM checksum verification failed (0x91) | ROM firmware integrity check failed at startup | error |
95-75 | Vacuum valve stuck zone 1 | Vacuum valve malfunction in zone 1 | error |
95-76 | Vacuum valve stuck zone 2 | Vacuum valve malfunction in zone 2 | error |
95-77 | Vacuum valve stuck zone 3 | Vacuum valve malfunction in zone 3 | error |
96 | ERR_Z1_LEAK | Zone 1 leak detected during leak test | error |
96 | Zone 1 leak detected during leak test | Pressure loss detected in Zone 1 during leak test | error |
96-1 | ERR_RS232_OVERFLOW: RS232 communication buffer overflow | RS232 communication buffer overflow condition | info |
96-100 | ERR_Z2_NO_PRESS | error | |
96-101 | ERR_Z3_NO_PRESS | error | |
96-102 | ERR_Z1_PRS_CTRL_FAIL | error | |
96/103 - ERR_Z2_PRS_CTRL_FAIL | Zone 2 failed pressure control during leak test | Pressure control failure in zone 2 during system test | error |
96/104 - ERR_Z3_PRS_CTRL_FAIL | Zone 3 failed pressure control during leak test | Pressure control failure in zone 3 during system test | error |
96/112 - ERR_Z1_NO_CONTROL | Zone 1 unable to reach pressure setpoint | Zone 1 pressure regulation failure during operation | error |
96/113 - ERR_Z2_NO_CONTROL | Zone 2 unable to reach pressure setpoint | Zone 2 pressure regulation failure during operation | error |
96/114 - ERR_Z3_NO_CONTROL | Zone 3 unable to reach pressure setpoint | Zone 3 pressure regulation failure during operation | error |
96/115 - ERR_Z1_NO_CONTROL2 | Zone 1 pressure out of tolerance for 15 seconds | Zone 1 pressure remains outside control tolerance window | error |
96/116 - ERR_Z2_NO_CONTROL2 | Zone 2 pressure out of tolerance for 15 seconds | Zone 2 pressure remains outside control tolerance window | error |
96/117 - ERR_Z3_NO_CONTROL2 | Zone 3 pressure out of tolerance for 15 seconds | Zone 3 pressure remains outside control tolerance window | error |
96/118 - ERR_Z1_NOT_SAFE | Zone 1 pressure outside safe operating limits | Zone 1 pressure exceeds or falls below safe limits | error |
96/119 - ERR_Z2_NOT_SAFE | Zone 2 pressure outside safe operating limits | Zone 2 pressure exceeds or falls below safe limits | error |
96/120 - ERR_Z3_NOT_SAFE | Zone 3 pressure outside safe operating limits | Zone 3 pressure exceeds or falls below safe limits | error |
96/121 - Mode/hazard timeout | System operation mode or hazard detection timeout | Timeout during mode change or hazard assessment | error |
96/130 - ERR_EE_BUSY | EEPROM device still processing previous command | EEPROM access timeout during read/write cycle | error |
96/131 - ERR_EE_BADADDR | EEPROM address bus error or invalid address | Invalid memory address accessed during EEPROM operation | error |
96/132 - ERR_EE_UNKNOWN | EEPROM initialization error unknown cause | EEPROM fails to initialize on startup | error |
96/133 - ERR_EE_DATA_VER | EEPROM data verification failed | Stored data checksum or verification mismatch | error |
96/134 - ERR_EE_S1ERROR | EEPROM Sector 1 data integrity error | Data corruption detected in sector 1 during verification | error |
96/135 - ERR_EE_S2ERROR | EEPROM Sector 2 data integrity error | Data corruption detected in sector 2 during verification | error |
96/136 - ERR_EE_S3ERROR | EEPROM Sector 3 data integrity error | Data corruption detected in sector 3 during verification | error |
96/137 - ERR_EE_S123MISMATCH | EEPROM data mismatch across all sectors | Sector 1, 2, and 3 data do not match | critical |
96/138 - ERR_EEPROM_INIT | EEPROM initialization sequence failed | EEPROM device fails to respond to initialization | critical |
96/139 - ERR_EE_TEST1 | EEPROM self-test 1 error | EEPROM built-in diagnostic test 1 fails | error |
96/140 - ERR_EE_TEST2 | EEPROM self-test 2 error | EEPROM built-in diagnostic test 2 fails | error |
96/141 - ERR_EE_TEST3 | EEPROM self-test 3 error | EEPROM built-in diagnostic test 3 fails | error |
96/142 - ERR_EE_TEST4 | EEPROM self-test pass count error | EEPROM test pass counter abnormal | error |
96/144 - ERR_SS_CODE | Safe state error code (0x90) | System enters undefined safe state | error |
96/145 - ERR_BAD_ROM_CHKSUM | ROM checksum validation failed (0x91) | ROM firmware integrity check fails on startup | critical |
96-17 | ERR_SPI_OVERFLOW: SPI communication buffer overflow | SPI communication buffer overflow condition | info |
96-17 | ERR_SPI_OVERFLOW | info | |
96-18 | ERR_SPI_BAD_BOF: SPI bad beginning of frame | SPI communication framing error | info |
96-19 | ERR_SPI_BAD_CRC | info | |
96-19 | ERR_SPI_BAD_CRC: SPI bad cyclic redundancy check | SPI communication checksum error | info |
96-2 | ERR_RS232_BAD_BOF: RS232 bad beginning of frame | RS232 communication framing error | info |
96-20 | ERR_SPI_TIMEOUT: SPI communication timeout | SPI communication timeout condition | info |
96-21 | ERR_SPI_BAD_MID: SPI bad message identifier | SPI communication format error | info |
96-3 | ERR_RS232_BAD_CRC: RS232 bad cyclic redundancy check | RS232 communication checksum error | info |
96-32 | ERR_5V_LO | info | |
96-32 | ERR_5V_LO: 5V power supply low | 5V supply voltage below threshold | info |
96-33 | ERR_5V_HI | info | |
96-33 | ERR_5V_HI: 5V power supply high | 5V supply voltage above threshold | info |
96-34 | ERR_15V_LO: 15V power supply low | 15V supply voltage below threshold | info |
96-34 | ERR_15V_LO | info | |
96-35 | ERR_15V_HI | info | |
96-35 | ERR_15V_HI: 15V power supply high | 15V supply voltage above threshold | info |
96-4 | ERR_RS232_TIMEOUT: RS232 communication timeout | RS232 communication timeout condition | info |
96-48 | ERR_TIMERS_NOT_RUNNING: System timers not running | System timer failure detected | error |
96-49 | ERR_TEST1 | error | |
96-49 | ERR_TEST1: Test 1 error code (reserved) | Test pattern 1 failure | error |
96-5 | ERR_RS232_BAD_MID: RS232 bad message identifier | RS232 communication format error | info |
96-50 | ERR_TEST2: Test 2 error code (reserved) | Test pattern 2 failure | error |
96-50 | ERR_TEST2 | error | |
96-51 | ERR_TEST3: Test 3 error code (reserved) | Test pattern 3 failure | error |
96-51 | ERR_TEST3 | error | |
96-52 | ERR_TEST4 | error | |
96-52 | ERR_TEST4: Test 4 error code (reserved) | Test pattern 4 failure | error |
96-53 | ERR_TEST5 | error | |
96-54 | ERR_TEST6 | error | |
96-55 | ERR_TEST7 | error | |
96-56 | ERR_TEST8 | error | |
96-57 | ERR_TEST9 | error | |
96-64 | ERR_BLOWER_FAIL | error | |
96-65 | ERR_ATOD_FAIL | error | |
96-66 | ERR_BLOWER_HAZARD | error | |
96-67 | ERR_PV_PRS_HI | error | |
96-68 | ERR_PV_PRS_BAD | error | |
96-69 | ERR_BAD_CAL_Z1 | error | |
96-70 | ERR_BAD_CAL_Z2 | error | |
96-71 | ERR_BAD_CAL_Z3 | error | |
96-72 | ERR_BAD_CAL_Z4 | error | |
96-73 | ERR_BAD_CAL_PV | error | |
96-74 | ERR_BOOST_LOW_PRS | error | |
96-75 | Vacuum valve stuck zone 1 | error | |
96-76 | Vacuum valve stuck zone 2 | error | |
96-77 | Vacuum valve stuck zone 3 | error | |
96-84 | ERR_Z1_BAD_STATE | error | |
96-85 | ERR_Z2_BAD_STATE | error | |
96-86 | ERR_Z3_BAD_STATE | error | |
96-87 | ERR_Z4_BAD_STATE | error | |
96-88 | ERR_Z1_NO_NEW_DATA | error | |
96-89 | ERR_Z2_NO_NEW_DATA | error | |
96-90 | ERR_Z3_NO_NEW_DATA | error | |
96-91 | ERR_Z4_NO_NEW_DATA | error | |
96-92 | ERR_BAD_ZONE | error | |
96-93 | ERR_BAD_ZONE2 | error | |
96-96 | ERR_Z1_LEAK | error | |
96-97 | ERR_Z2_LEAK | error | |
96-98 | ERR_Z3_LEAK | error | |
96-99 | ERR_Z1_NO_PRESS | error | |
97 | Zone 2 leak detected during leak test | Pressure loss detected in Zone 2 during leak test | error |
97 | ERR_Z2_LEAK | Zone 2 leak detected during leak test | error |
98 | ERR_Z3_LEAK | Zone 3 leak detected during leak test | error |
98 | Zone 3 leak detected during leak test | Pressure loss detected in Zone 3 during leak test | error |
99 | Zone 1 not up to pressure during leak test | Zone 1 pressure fails to reach setpoint during leak test | error |
99 | ERR_Z1_NO_PRESS | Zone 1 not up to pressure during leak test | error |
CAN Heartbeat Missing | CAN bus communication heartbeat signal is absent | Expected CAN bus heartbeat not received within timeout period on Q Model bed | critical |
Communication | Communication error between bed modules or control systems | Data transmission failure detected on Q Model bed communication network | error |
Deflate Bladder Error | Bladder deflation command failed or deflation not detected | Deflation pneumatics do not deflate bladder or pressure not reduced | error |
EEPROM Data Corrupt/PCB Mismatch Error | EEPROM data is corrupted or PCB configuration does not match stored parameters | Checksum mismatch or configuration ID mismatch detected during initialization | critical |
ERR_15V_HI | 15V supply high | 15V power supply voltage above threshold | info |
ERR_15V_LO | 15V supply low | 15V power supply voltage below threshold | info |
ERR_5V_HI | 5V supply high | 5V power supply voltage above threshold | info |
ERR_5V_LO | 5V supply low | 5V power supply voltage below threshold | info |
ERR_ATOD_FAIL | Analog-to-digital converter failure | A/D conversion error detected | error |
ERR_BAD_CAL_PV | Bad calibration data pump valve (0x49) | Pump valve calibration data invalid | error |
ERR_BAD_CAL_Z1 | Bad calibration data Zone 1 (0x45) | Zone 1 calibration data invalid | error |
ERR_BAD_CAL_Z2 | Bad calibration data Zone 2 (0x46) | Zone 2 calibration data invalid | error |
ERR_BAD_CAL_Z3 | Bad calibration data Zone 3 (0x47) | Zone 3 calibration data invalid | error |
ERR_BAD_CAL_Z4 | Bad calibration data Zone 4 (0x48) | Zone 4 calibration data invalid | error |
ERR_BAD_ROM_CHKSUM | ROM checksum failed | Program ROM integrity check failure at startup | critical |
ERR_BAD_ROM_CHKSUM (TTM) | ROM checksum failed (0x91) | ROM memory checksum verification fails | critical |
ERR_BAD_ZONE | Bad zone in motor state machine | Invalid zone detected in motor state machine | error |
ERR_BAD_ZONE2 | Bad zone in no new data error | Invalid zone during data timeout error | error |
ERR_BLOWER_FAIL | Blower failure | Blower subsystem malfunction during operation | error |
ERR_BLOWER_HAZARD | Blower hazard condition detected | Unsafe blower condition detected | critical |
ERR_BOOST_LOW_PRS | Boost pressure low during rotation | Boost pressure insufficient during zone rotation | warning |
ERR_EE_BADADDR | EEPROM bad address | Invalid EEPROM address accessed | error |
ERR_EE_BADADDR (TTM) | EEPROM bad address | Invalid EEPROM address access | error |
ERR_EE_BUSY | EEPROM still busy | EEPROM access timeout or lock condition | error |
ERR_EE_BUSY (TTM) | EEPROM still busy | EEPROM timeout or communication error | error |
ERR_EE_DATA_VER | EEPROM data verify failure | EEPROM data checksum or integrity check failed | error |
ERR_EE_DATA_VER (TTM) | EEPROM data verify failure | EEPROM data verification error | error |
ERR_EEPROM_INIT | EEPROM initialization failure | EEPROM cannot be initialized at power-up | critical |
ERR_EEPROM_INIT (TTM) | EEPROM initialization failure | EEPROM fails to initialize | error |
ERR_EE_S123MISMATCH | EEPROM data mismatch all sectors | Data mismatch between redundant EEPROM sectors | critical |
ERR_EE_S123MISMATCH (TTM) | EEPROM data mismatch all sectors | Data mismatch across all EEPROM sectors | error |
ERR_EE_S1ERROR | EEPROM data error Sector 1 | Data error detected in EEPROM sector 1 | error |
ERR_EE_S1ERROR (TTM) | EEPROM data error Sector 1 | Data corruption in EEPROM Sector 1 | error |
ERR_EE_S2ERROR | EEPROM data error Sector 2 | Data error detected in EEPROM sector 2 | error |
ERR_EE_S2ERROR (TTM) | EEPROM data error Sector 2 | Data corruption in EEPROM Sector 2 | error |
ERR_EE_S3ERROR | EEPROM data error Sector 3 | Data error detected in EEPROM sector 3 | error |
ERR_EE_S3ERROR (TTM) | EEPROM data error Sector 3 | Data corruption in EEPROM Sector 3 | error |
ERR_EE_TEST1 | EEPROM test error 1 | EEPROM self-test 1 fails | error |
ERR_EE_TEST1 (TTM) | EEPROM test error 1 | EEPROM self-test 1 fails | error |
ERR_EE_TEST2 | EEPROM test error 2 | EEPROM self-test 2 fails | error |
ERR_EE_TEST2 (TTM) | EEPROM test error 2 | EEPROM self-test 2 fails | error |
ERR_EE_TEST3 | EEPROM test error 3 | EEPROM self-test 3 fails | error |
ERR_EE_TEST3 (TTM) | EEPROM test error 3 | EEPROM self-test 3 fails | error |
ERR_EE_TEST4 | EEPROM test pass count error | EEPROM test pass count failure | error |
ERR_EE_TEST4 (TTM) | EEPROM test pass count error | EEPROM test pass count failure | error |
ERR_EE_UNKNOWN | EEPROM error in initialization | EEPROM initialization routine failure | error |
ERR_EE_UNKNOWN (TTM) | EEPROM error in initialization | EEPROM initialization failure | error |
ERR_PV_PRS_BAD | Pressure out of range when PV is ON | Pneumatic valve on but pressure reading abnormal | warning |
ERR_PV_PRS_HI | High pressure when PV is OFF | Pneumatic valve off but pressure detected | warning |
ERR_RS232_BAD_BOF | RS232 bad beginning of frame | Invalid start-of-frame marker received | info |
ERR_RS232_BAD_CRC | RS232 bad CRC | Checksum error in serial data frame | warning |
ERR_RS232_BAD_MID | RS232 bad module ID | Unrecognized module ID in received message | info |
ERR_RS232_OVERFLOW | RS232 communication overflow | Serial buffer overflow during data reception | info |
ERR_RS232_TIMEOUT | RS232 communication timeout | No data received within expected time window | warning |
ERR_SPI_BAD_BOF | SPI bad beginning of frame | Invalid frame start detected in SPI communication | info |
ERR_SPI_BAD_CRC | SPI bad CRC | CRC check failure in SPI communication | info |
ERR_SPI_BAD_MID | SPI bad module ID | Invalid module ID in SPI message | info |
ERR_SPI_OVERFLOW | SPI communication overflow | SPI buffer overflow during communication | info |
ERR_SPI_TIMEOUT | SPI communication timeout | No response received on SPI within timeout | info |
ERR_SS_CODE | Safe state error code (0x90) | System enters safe state unexpectedly | warning |
ERR_SS_CODE (TTM) | Safe state error code (0x90) | System enters safe state unexpectedly | warning |
ERR_TEST1 | Test 1 error code | TTM self-test 1 fails | warning |
ERR_TEST2 | Test 2 error code | TTM self-test 2 fails | warning |
ERR_TEST3 | Test 3 error code | TTM self-test 3 fails | warning |
ERR_TEST4 | Test 4 error code | Reserved test error condition | unknown |
ERR_TEST5 | Test 5 error code | Reserved test error condition | unknown |
ERR_TEST6 | Test 6 error code | Reserved test error condition | unknown |
ERR_TEST7 | Test 7 error code | Reserved test error condition | unknown |
ERR_TEST8 | Test 8 error code | Reserved test error condition | unknown |
ERR_TEST9 | Test 9 error code | Reserved test error condition | unknown |
ERR_TIMERS_NOT_RUNNING | Timers not running | System timers fail to run | error |
ERR_Z1_BAD_STATE | Bad state in Zone 1 state machine | Zone 1 controller enters undefined state | error |
ERR_Z1_LEAK | Zone 1 leak during leak test | Pressure drop detected during zone 1 leak test | warning |
ERR_Z1_NO_CONTROL | Zone 1 not able to reach setpoint | Zone 1 pressure control failure | error |
ERR_Z1_NO_CONTROL | Zone 1 pressure control failure - Heel bladder | Zone 1 unable to reach pressure setpoint | error |
ERR_Z1_NO_CONTROL2 | Zone 1 pressure out of tolerance for 15 seconds | Zone 1 pressure outside tolerance window for 15 seconds | error |
ERR_Z1_NO_CONTROL2 (TTM) | Zone 1 Chest not in tolerance for 15 seconds | Chest zone pressure out of tolerance for 15 seconds | error |
ERR_Z1_NO_CONTROL (TTM) | Zone 1 Chest not able to reach setpoint | Chest zone pressure control failure | error |
ERR_Z1_NO_NEW_DATA | Zone 1 timeout waiting for new data | No pressure data received from Zone 1 within timeout | error |
ERR_Z1_NO_PRESS | Zone 1 not up to pressure during leak test | Zone 1 pressure below threshold in leak test | warning |
ERR_Z1_NOT_SAFE | Zone 1 pressure outside safe limits | Zone 1 pressure exceeds maximum safe operating range | critical |
ERR_Z1_NOT_SAFE (TTM) | Zone 1 Chest not in safe limits | Chest zone pressure exceeds safe limits | critical |
ERR_Z1_PRS_CTRL_FAIL | Zone 1 pressure control failure during leak test | Zone 1 unable to maintain pressure in leak test | warning |
ERR_Z2_BAD_STATE | Bad state in Zone 2 state machine | Zone 2 controller enters undefined state | error |
ERR_Z2_LEAK | Zone 2 leak during leak test | Pressure drop detected during zone 2 leak test | warning |
ERR_Z2_NO_CONTROL | Zone 2 pressure control failure - Retract bladder | Zone 2 unable to reach pressure setpoint | error |
ERR_Z2_NO_CONTROL | Zone 2 not able to reach setpoint | Zone 2 pressure control failure | error |
ERR_Z2_NO_CONTROL2 | Zone 2 pressure out of tolerance for 15 seconds | Zone 2 pressure outside tolerance window for 15 seconds | error |
ERR_Z2_NO_CONTROL2 (TTM) | Zone 2 Seat not in tolerance for 15 seconds | Seat zone pressure out of tolerance for 15 seconds | error |
ERR_Z2_NO_CONTROL (TTM) | Zone 2 Seat not able to reach setpoint | Seat zone pressure control failure | error |
ERR_Z2_NO_NEW_DATA | Zone 2 timeout waiting for new data | No pressure data received from Zone 2 within timeout | error |
ERR_Z2_NO_PRESS | Zone 2 not up to pressure during leak test | Zone 2 pressure below threshold in leak test | warning |
ERR_Z2_NOT_SAFE | Zone 2 pressure outside safe limits | Zone 2 pressure exceeds maximum safe operating range | critical |
ERR_Z2_NOT_SAFE (TTM) | Zone 2 Seat not in safe limits | Seat zone pressure exceeds safe limits | critical |
ERR_Z2_PRS_CTRL_FAIL | Zone 2 pressure control failure during leak test | Zone 2 unable to maintain pressure in leak test | warning |
ERR_Z3_BAD_STATE | Bad state in Zone 3 state machine | Zone 3 controller enters undefined state | error |
ERR_Z3_LEAK | Zone 3 leak during leak test | Pressure drop detected during zone 3 leak test | warning |
ERR_Z3_NO_CONTROL | Zone 3 not able to reach setpoint | Zone 3 pressure control failure | error |
ERR_Z3_NO_CONTROL | Zone 3 pressure control failure - Collapse bladder | Zone 3 unable to reach pressure setpoint | error |
ERR_Z3_NO_CONTROL2 | Zone 3 pressure out of tolerance for 15 seconds | Zone 3 pressure outside tolerance window for 15 seconds | error |
ERR_Z3_NO_CONTROL2 (TTM) | Zone 3 Thigh not in tolerance for 15 seconds | Thigh zone pressure out of tolerance for 15 seconds | error |
ERR_Z3_NO_CONTROL (TTM) | Zone 3 Thigh not able to reach setpoint | Thigh zone pressure control failure | error |
ERR_Z3_NO_NEW_DATA | Zone 3 timeout waiting for new data | No pressure data received from Zone 3 within timeout | error |
ERR_Z3_NO_PRESS | Zone 3 not up to pressure during leak test | Zone 3 pressure below threshold in leak test | warning |
ERR_Z3_NOT_SAFE | Zone 3 pressure outside safe limits | Zone 3 pressure exceeds maximum safe operating range | critical |
ERR_Z3_NOT_SAFE (TTM) | Zone 3 Thigh not in safe limits | Thigh zone pressure exceeds safe limits | critical |
ERR_Z3_PRS_CTRL_FAIL | Zone 3 pressure control failure during leak test | Zone 3 unable to maintain pressure in leak test | warning |
ERR_Z3_PRS_CTRL_FAIL (TTM) | Zone 3 failed pressure control during leak test | Zone 3 pressure control failure during leak test | error |
ERR_Z4_BAD_STATE | Bad state in Zone 4 state machine | Zone 4 controller enters undefined state | error |
ERR_Z4_NO_NEW_DATA | Zone 4 timeout waiting for new data | No pressure data received from Zone 4 within timeout | error |
Fault code (module.MSB.LSB format) | System fault indicated by flash pattern on Service required indicator | Various hardware and system malfunctions trigger corresponding fault codes | unknown |
Flash 1-2 dots (¤¤ ¤) | Main OFF Fault | Main contactor off control circuit failure | error |
Flash 1 dot (¤) | Thermal Cutback | Controller operating in overtemperature condition | warning |
Flash 2-3 dots (¤¤ ¤¤¤) | Main Cont FLTS | Main contactor control circuit fault | error |
Flash 2-4 dots (¤¤ ¤¤¤¤) | Main ON Fault | Main contactor on control circuit failure | error |
Flash 2 dots (¤ ¤¤) | Throttle Fault 1 | Handle throttle input voltage out of specification | error |
Flash 3-1 dot (¤¤¤ ¤) | PROC/Wiring Fault | Processor or internal wiring circuit fault | critical |
Flash 3-2 dots (¤¤¤ ¤¤) | Brake ON Fault | Brake on control circuit failure | error |
Flash 3-3 dots (¤¤¤ ¤¤¤) | Precharge Fault | Capacitor precharge circuit failure | error |
Flash 3-4 dots (¤¤¤ ¤¤¤¤) | Brake OFF Fault | Brake off control circuit failure | error |
Flash 3-5 dots (¤¤¤ ¤¤¤¤¤) | HPD | Hardware protection device triggered | error |
Flash 3 dots (¤ ¤¤¤) | SPD Limit Pot Fault | Speed limit potentiometer circuit failure | error |
Flash 4-1 dot (¤¤¤¤ ¤) | Current Sense Fault | Motor current sensing circuit failure | error |
Flash 4-2 dots (¤¤¤¤ ¤¤) | HW Failsafe | Hardware failsafe circuit activated | error |
Flash 4-3 dots (¤¤¤¤ ¤¤¤) | EEPROM Fault | Internal memory storage circuit failure | critical |
Flash 4-4 dots (¤¤¤¤ ¤¤¤¤) | Power Section Fault | Power output section circuit failure | critical |
Flash 4 dots (¤ ¤¤¤¤) | Low Battery Voltage | Battery voltage below minimum operating threshold | error |
Flash 5 dots (¤ ¤¤¤¤¤) | Overvoltage | Battery voltage exceeds maximum operating threshold | error |
G0 113 | Column shorted during power-up | Pendant column circuit shorted on power-up | error |
G0 145 | Nurse Call relay logic failure | Relay circuit failure in pendant | error |
G0 33 | U1_High row selection logic failure | Pendant row selection circuit high failure | error |
G0 34 | U1_Low row selection logic failure | Pendant row selection circuit low failure | error |
G0 35 | U2_High row selection logic failure | Pendant row selection circuit high failure | error |
G0 36 | U2_Low row selection logic failure | Pendant row selection circuit low failure | error |
G049 | Col_Fault column shorted high or low | Pendant column circuit shorted | error |
G065 | PCM_Comm_Fail loss of communication UCM to PCM | Pendant to control module communication lost | error |
G113 | PWR_UP_COL_FAULT column shorted high/low/together | Pendant power-up column short | error |
G145 | RELAY_FAULT Nurse Call relay logic failure | Pendant relay circuit failure | error |
Heartbeat | System heartbeat monitoring signal failure | Expected system heartbeat signal not received within timeout | critical |
Inflate Bladder Error | Bladder inflation command failed or inflation not detected | Inflation pneumatics do not inflate bladder or pressure not achieved | error |
Over On Supervisory Voltage | Supervisory voltage exceeds specified maximum | Over-voltage condition detected on Q Model bed supervisory power circuit | warning |
Over Supervisory off Voltage Monitor | Off-state supervisory voltage monitoring indicates over-voltage condition | Over-voltage detected in supervisory circuit when system is off or in standby | warning |
Under Supervisory Voltage | Supervisory voltage falls below specified minimum | Under-voltage condition detected on Q Model bed supervisory power circuit | warning |
Valve Current Over Error | Valve control current exceeds maximum threshold | Measured current to valve actuator exceeds specified maximum | error |
Valve Current Under Error | Valve control current falls below minimum threshold | Measured current to valve actuator falls below specified minimum | error |
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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.