FR FieldReady Academy
Hospital beds · TotalCare family

Hill-Rom TotalCare: troubleshooting and error codes

The ServiceForge knowledge base holds 470 documented symptoms for the Hill-Rom TotalCare, with 1118 ranked causes, 1433 diagnostic checks with test points and expected values, and 1667 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Controller LED DS1 flashing

LED DS1 flashing indicates controller error; flash pattern indicates specific fault type

Ranked causes

  1. 1. Thermal Cutback (occasional)
  2. 2. Throttle Fault 1 (common)
  3. 3. SPD Limit Pot Fault (occasional)
  4. 4. Low Battery Voltage (occasional)
  5. 5. Overvoltage (occasional)
  6. 6. Main OFF Fault (occasional)
  7. 7. Main Cont FLTS (occasional)
  8. 8. Main ON Fault (occasional)
  9. 9. PROC/Wiring Fault (rare)
  10. 10. Brake ON Fault (rare)
  11. 11. Precharge Fault (occasional)
  12. 12. Brake OFF Fault (rare)
  13. 13. HPD (rare)
  14. 14. Current Sense Fault (occasional)
  15. 15. HW Failsafe (occasional)
  16. 16. EEPROM Fault (rare)
  17. 17. Power Section Fault (occasional)
First check

Measure bed temperature

Test point
Ambient temperature around bed
Expected
15° to 40°C, 15-40°C
Tools
Thermometer

4 more checks with pass and fail actions, 17 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Chair position control malfunction patient safety

Chair positioning control does not articulate bed into chair configuration or articulates incorrectly

Ranked causes

  1. 1. Brakes not locked (common)
  2. 2. Hydraulic pump motor not running (common)
  3. 3. Defective caregiver control panel chair control board (occasional)
  4. 4. Hydraulic hoses kinked, pinched, or leaking (occasional)
  5. 5. Faulty main caregiver control panel positioning board (occasional)
  6. 6. Hilow hydraulic valve coils not operating (occasional)
  7. 7. Failed valve coil (occasional)
  8. 8. Hydraulic valve coil #13 malfunction (occasional)
  9. 9. Hydraulic valve coil #15 malfunction (occasional)
  10. 10. Foot down valve coils #6 or #7 not functional (occasional)
  11. 11. Position sensor malfunction (occasional)
  12. 12. Head up valve coils #1 or #2 not functional (occasional)
  13. 13. Foot in valve coils #9 or #12 not functional (occasional)
  14. 14. Damaged position sensor or calibration needed (occasional)
  15. 15. Damaged hydraulic valves (occasional)
  16. 16. Loose or damaged footboard position sensor (occasional)
First check

Bed articulates when chair control pressed

Test point
Bed articulation
Expected
Bed system begins to articulate

22 more checks with pass and fail actions, 17 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Chair position control unresponsive patient safety

Chair positioning control does not articulate bed sections to expected positions or articulation timing is abnormal

Ranked causes

  1. 1. Foot down hydraulic valve coils #6 and #7 not operating (common)
  2. 2. Hydraulic hoses kinked, pinched, or leaking (common)
  3. 3. Position sensors not functional or miscalibrated (common)
  4. 4. Head up hydraulic valve coils #1 and #2 not operating (common)
  5. 5. Foot in hydraulic valve coils #9 and #12 not operating (common)
  6. 6. Loose or damaged position sensor (occasional)
  7. 7. Damaged hydraulic valves (occasional)
  8. 8. Foot out and foot in hydraulic valve coils not operating (occasional)
  9. 9. Damaged siderail control board (occasional)
  10. 10. Brake not set control improperly adjusted (occasional)
  11. 11. Restraints, obstructions, or improper accessories causing slow articulation (occasional)
  12. 12. Dirty or faulty hydraulic valve affecting articulation speed (occasional)
  13. 13. Hydraulic manifold and pump failure (rare)
  14. 14. CPR valve partially activated (rare)
  15. 15. Foot articulation rod valve S7 slow (rare)
  16. 16. Foot retraction rod valve S11 slow (rare)
First check

Foot section articulates normally when control activated

Test point
Foot section
Expected
Articulates down to 70 degrees in recliner position

12 more checks with pass and fail actions, 16 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System has low voltage power failure high voltage

Low voltage circuits are not functioning; system control and logic circuits may be inactive; bed operations are not responsive.

Ranked causes

  1. 1. AC power source not supplying correct voltage (common)
  2. 2. Damaged power cord or loose plug connections (common)
  3. 3. Loose or damaged PCM board connectors and wiring (occasional)
  4. 4. Faulty full-wave bridge rectifier (occasional)
  5. 5. Blown 23V DC 5A fuse F17 or F18 (common)
  6. 6. Blown 8.5V DC 7A fuse F5 (common)
  7. 7. Blown VBB 3.5A fuse F2 (common)
  8. 8. Blown +15V DC_MTS 3.5A fuse F6 (common)
  9. 9. Blown +15V DC 3.5A fuse F8 (common)
  10. 10. Blown VBAT 1.5A fuse F9 (common)
  11. 11. Blown +15V_VBAT 1.0A fuse F10 (common)
  12. 12. Blown PCM 1.5A fuse F1 (common)
  13. 13. Faulty Power Control Module P.C. board (rare)
First check

Measure AC voltage at wall power source with bed unplugged

Test point
AC power source outlet
Expected
104 to 127V AC, +/- 23 V
Tools
AC Voltmeter

11 more checks with pass and fail actions, 13 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bed flat control ineffective patient safety

Bed flat control does not lower bed sections to flat position or articulation response abnormal

Ranked causes

  1. 1. Function lockout applied (common)
  2. 2. Caregiver control P.C. board defective (common)
  3. 3. Main caregiver control panel P.C. board defective (common)
  4. 4. Hilow hydraulic valve coils not operating (common)
  5. 5. Hydraulic hoses kinked or pinched (common)
  6. 6. Hydraulic fittings leaking (common)
  7. 7. Damaged hydraulic valves (occasional)
  8. 8. Head end valve coil #14 defective (occasional)
  9. 9. Foot end valve coil #2 defective (occasional)
  10. 10. Hilow hydraulic valve not seating properly (occasional)
  11. 11. Hydraulic hose fittings leaking (occasional)
  12. 12. Position sensors miscalibrated (occasional)
First check

Enabled Flat control activates bed articulation

Test point
Flat control button, bed motion
Expected
Bed articulates, Chair position indicator flashes

11 more checks with pass and fail actions, 12 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

NAWI Class IIII Scale / GCI Control malfunction

Scale does not respond, displays error messages (Center patient in bed, Task request cannot be achieved), weight reads 0, or scale sends calibration value greater than 100.

Ranked causes

  1. 1. Unit not plugged into appropriate power source (common)
  2. 2. Cabling not securely connected (common)
  3. 3. Fault codes present in scale P.C. board (common)
  4. 4. One load beam reading out of range (occasional)
  5. 5. Scale cannot communicate with GCI or scale P.C. board detects errors (occasional)
  6. 6. Scale calibration value greater than 100 at end of calibration (occasional)
  7. 7. Scale fails Tare and Auto compensation commands (occasional)
  8. 8. PPM and PRM modules removed during calibration (occasional)
  9. 9. Items added to or removed from bed during weighing (common)
  10. 10. Bed cannot be tared; Tare + Preset1 + Preset2 + Zero-Corr + weight display less than -17.99 lb (rare)
First check

Verify unit is plugged into appropriate power source

Test point
Power outlet
Expected
Unit powered and operational

17 more checks with pass and fail actions, 10 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blower does not operate

Blower fails to operate during bed initialization or on command

Ranked causes

  1. 1. P14 plug disconnected or incorrectly seated on PCM (common)
  2. 2. Blown fuse F8 on PCM (common)
  3. 3. Faulty TFSCM, cable mounts, or TSCM (occasional)
  4. 4. Low voltage at blower connector P1 (common)
  5. 5. Defective blower motor (occasional)
  6. 6. No AC power at blower input P1-4/P1-5 (occasional)
  7. 7. Blower control circuit failure in TFSCM (occasional)
  8. 8. Faulty power distribution or weighframe-to-surface cable (occasional)
  9. 9. PCM fuse F6 blown or low voltage at F6 (occasional)
First check

Verify P14 plug is connected to P10 on PCM

Test point
P14 to P10 connection
Expected
Black wire toward head of bed

7 more checks with pass and fail actions, 9 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Reverse Trendelenburg/Trendelenburg control does not operate properly patient safety

Head or foot section does not rise to expected angle when Reverse Trendelenburg or Trendelenburg control is pressed; section may not move or move partially

Ranked causes

  1. 1. Position sensor mechanical linkage disconnected or misaligned (occasional)
  2. 2. Position sensors not calibrated (occasional)
  3. 3. Hydraulic pump not operating (common)
  4. 4. Hydraulic hoses kinked or pinched (occasional)
  5. 5. Hydraulic valve coil malfunction (occasional)
  6. 6. Hydraulic valve damage (occasional)
  7. 7. Head section hydraulic cylinder malfunction (occasional)
  8. 8. Foot section hydraulic cylinder malfunction (occasional)
  9. 9. Control P.C. board failure (occasional)
First check

Press Reverse Trendelenburg control with bed flat

Test point
Bed articulation
Expected
Head section rises and stops at approximately 15° above foot end

8 more checks with pass and fail actions, 9 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Reverse Trendelenburg/Trendelenburg control malfunction patient safety

Bed sections fail to move or move incorrectly in response to Reverse Trendelenburg or Trendelenburg control commands; foot section does not rise to approximately 15° above head

Ranked causes

  1. 1. Mechanical linkage of position sensors incorrectly connected (occasional)
  2. 2. Sensor cables broken, shorted, or disconnected; position sensors not calibrated (common)
  3. 3. Hydraulic pump motor not operating (occasional)
  4. 4. Hydraulic system fluid level low (common)
  5. 5. Hydraulic hoses kinked, pinched, or leaking (occasional)
  6. 6. Hydraulic manifold valve coil malfunction (occasional)
  7. 7. Head hydraulic cylinder malfunction (occasional)
  8. 8. Hilow foot hydraulic cylinder malfunction (occasional)
  9. 9. Intermediate panel control PCB malfunction (occasional)
First check

Verify mechanical linkages of position sensors are correctly connected

Test point
Position sensor linkage points
Expected
All linkages properly attached and seated

9 more checks with pass and fail actions, 11 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bed flat control will not flatten bed patient safety

Pressing flat control does not lower bed sections to flat position

Ranked causes

  1. 1. Hydraulic valve coil #14 inoperative (occasional)
  2. 2. Hydraulic valve coil #2 inoperative (occasional)
  3. 3. Hilow hydraulic valve not seating (occasional)
  4. 4. Hydraulic hose fittings leaking (common)
  5. 5. Position sensors require calibration (common)
  6. 6. Footboard control inoperative (occasional)
  7. 7. Caregiver control P.C. board malfunction (occasional)
  8. 8. Main caregiver control panel P.C. board defective (rare)
First check

Verify hilow hydraulic valve seating

Test point
Hilow hydraulic valve
Expected
Properly seated

4 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

CPR release malfunction patient safety

CPR/Trendelenburg foot pedal does not lower head or foot/knee sections to flat position within specified time

Ranked causes

  1. 3. CPR release manifold valve faulty (occasional)
  2. 4. CPR actuation control misalignment or mechanical centering issue (occasional)
  3. 5. Electrical signal cable shorted or disconnected (occasional)
  4. 6. Connector P20 disconnected from power control board (occasional)
  5. 7. CPR actuation control not making electrical contact before valve opens (occasional)
  6. 8. Hydraulic system malfunction (occasional)
  7. 9. Position sensor mechanical linkage or cable malfunction (occasional)
  8. 10. Treatment/sleep surface not inflating to CPR ready state (occasional)
First check

Verify CPR pedal operation with load

Test point
CPR/TREN foot pedal with person over 90 lb in chair-egress position
Expected
Head section flat within 10 seconds; foot/knee sections flat within 25 seconds, head within 10 sec, foot/knee within 25 sec

10 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Indicators (LED) do not illuminate

Indicator lights on caregiver interface or siderail do not light up or remain dark; buttons and displays unresponsive

Ranked causes

  1. 1. Graphical Caregiver Interface screen in sleep mode (common)
  2. 2. Power cord unplugged or disconnected (common)
  3. 3. Battery low or needs replacement (occasional)
  4. 4. Brake not set control improperly adjusted or cable damaged (occasional)
  5. 5. Night light bulb burned out or loose (occasional)
  6. 6. Caregiver control panel Night light P.C. board failure (occasional)
  7. 7. Main caregiver control panel positioning P.C. board failure (occasional)
  8. 8. Power control P.C. board failure on base frame (rare)
First check

GCI screen wakes when ENTER pressed

Test point
GCI Control screen
Expected
Screen illuminates

14 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Intermediate siderail knee control does not respond patient safety

Caregiver control on intermediate siderail for knee up/down does not raise or lower knee section

Ranked causes

  1. 1. Caregiver control P.C. board failure in intermediate siderail (common)
  2. 2. Hydraulic pump motor not operating (occasional)
  3. 3. Insufficient hydraulic fluid in reservoir (common)
  4. 4. Kinked or leaking hydraulic lines (occasional)
  5. 5. Hydraulic valve coil malfunction (occasional)
  6. 6. Foot hydraulic cylinder failure (occasional)
  7. 7. Head hydraulic cylinder failure (occasional)
  8. 8. Knee hydraulic cylinder failure (occasional)
First check

Test knee control button on intermediate siderail

Test point
Intermediate siderail knee up/down control
Expected
Knee section rises and lowers

3 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Knee up/down control malfunction patient safety

Intermediate siderail knee section does not rise or lower when control is pressed

Ranked causes

  1. 1. Caregiver control P.C. board failure (common)
  2. 2. Hydraulic pump motor not operating (common)
  3. 3. Insufficient hydraulic fluid (common)
  4. 4. Kinked or leaking hydraulic lines (occasional)
  5. 5. Hydraulic valve coil failure (occasional)
  6. 6. Hilow foot hydraulic cylinder failure (occasional)
  7. 7. Head hydraulic cylinder failure (occasional)
  8. 8. Knee hydraulic cylinder failure (occasional)
First check

Opposite siderail knee control functions

Test point
Opposite siderail knee up/down button
Expected
Knee section rises/lowers

5 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Scale/GCI calibration error troubleshooting

Calibration procedure returns error code instead of valid coefficient; load beam response does not track properly, beam connectors may be misaligned, or scale board is damaged.

Ranked causes

  1. 1. Beam readings not valid or not responding (occasional)
  2. 2. Zero readings not valid during calibration (occasional)
  3. 3. Max reading improper for right foot load beam during calibration (occasional)
  4. 4. Max reading improper for left foot load beam during calibration (occasional)
  5. 5. Max reading improper for left head load beam during calibration (occasional)
  6. 6. Max reading improper for right head load beam during calibration (occasional)
  7. 7. Matrix calculation error in scale processor (rare)
  8. 8. Coefficient value out of acceptable range (occasional)
First check

Perform calibration and evaluate returned error code

Test point
Calibration error code table
Expected
Error code returned matches one of codes 1, 2, 4, 5, 6, 7, 20, or 21

8 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

System power failure high voltage

Bed system does not power on or operate normally when plugged in

Ranked causes

  1. 1. Defective power fuse F3 (15 A Slo-blow) (common)
  2. 2. Defective power fuse F2 (VBB, 3.5 A) (common)
  3. 3. Defective power fuse F6 (+15 V DC_MTS, 3.5 A) (common)
  4. 4. Defective power fuse F8 (+15 V DC, 3.5 A) (common)
  5. 5. Defective power fuse F9 (VBAT, 1.5 A) (common)
  6. 6. Defective power fuse F10 (+15 V_VBAT, 1.0 A) (common)
  7. 7. Defective power fuse F1 (PCM, 1.5 A) (common)
  8. 8. Defective Power Control Module P.C. board (occasional)
First check

Measure voltage across fuse F3

Test point
F3
Expected
24 V DC on each side
Tools
Voltmeter

8 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bed up control does not raise bed patient safety

Pressing bed up control on siderail does not lift bed or head section

Ranked causes

  1. 1. Hydraulic pump motor not running (common)
  2. 2. Defective head siderail Bed up control board (occasional)
  3. 3. Hydraulic valve coil not energizing (occasional)
  4. 4. Failed valve coil (occasional)
  5. 5. Hydraulic valve coils #13 or #15 not functional (occasional)
  6. 6. Hydraulic hoses kinked, pinched, or leaking (occasional)
  7. 7. Hydraulic valve not seating properly (occasional)
First check

Bed raises when bed up control is pressed and held

Test point
Bed frame
Expected
Bed system rises

9 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Caregiver control malfunction—head siderail bed up function patient safety

Bed up control does not raise bed when pressed on head siderail

Ranked causes

  1. 1. Hilow hydraulic valve coils inoperative (common)
  2. 2. Hydraulic hoses kinked or pinched (occasional)
  3. 3. Damaged hydraulic valves (occasional)
  4. 4. Hydraulic valve coil #13 failure (occasional)
  5. 5. Hydraulic valve coil #15 failure (occasional)
  6. 6. Caregiver control panel P.C. board defective (rare)
  7. 7. Weigh frame junction P.C. board malfunction (rare)
First check

Press bed up control

Test point
Bed up control input
Expected
Bed system rises

3 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Intermediate siderail head control does not respond patient safety

Caregiver control panel on intermediate siderail for head up/down does not raise or lower head section

Ranked causes

  1. 1. Kinked or pinched hydraulic hoses (common)
  2. 2. Hilow hydraulic valve coils inoperative (occasional)
  3. 3. Damaged hydraulic valves (occasional)
  4. 4. Hydraulic valve coil #13 malfunction (head end upward only) (rare)
  5. 5. Hydraulic valve coil #15 malfunction (foot end upward only) (rare)
  6. 6. Head up/down control P.C. board failure (occasional)
  7. 7. Main caregiver control P.C. board failure (occasional)
First check

Verify intermediate siderail head control operation

Test point
Intermediate siderail head up/down control
Expected
Head section raises and lowers

1 more check with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

LED indicators do not illuminate caution

Graphical Caregiver Interface (GCI) Control screen is dark or indicator lights are not functioning. Multiple indicator types may be affected including AC power indicator, Service required, Chair position, Bed exit, Battery, Brake not set, and Night light indicators.

Ranked causes

  1. 1. Power not applied to system or cord unplugged (common)
  2. 2. Power control P.C. board failure (occasional)
  3. 3. Bed exit cable disconnected from power control board (occasional)
  4. 4. Main Caregiver P.C. Board or siderail P.C. Board failure (occasional)
  5. 5. Battery low or needs replacement (battery option models) (occasional)
  6. 6. Night light bulb burned out or loose (common)
  7. 7. Night light control P.C. board failure (occasional)
First check

Press ENTER control on GCI screen

Test point
GCI Control screen
Expected
GCI Control screen illuminates

8 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

NAWI scale weight display malfunction patient safety

Scale GCI control not functioning correctly, weight readings abnormal or error messages displayed

Ranked causes

  1. 1. Load beam readings out of range (common)
  2. 2. GCI cannot communicate with scale or scale P.C. board detects errors (common)
  3. 3. Weight display always reads zero (occasional)
  4. 4. Calibration error with value greater than 100 at end of calibration (occasional)
  5. 5. Scale fails tare and auto compensation commands (occasional)
  6. 6. Items being added or removed from bed during operation (occasional)
  7. 7. Load beam shorted excitation voltage (occasional)
First check

Calibrate scale and check for returned error

Test point
GCI display
Expected
No error codes returned

7 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Patient exit and priority nurse call malfunction patient safety

Patient exit detection, alarm controls, or priority nurse call do not activate or function; LED indicators may not illuminate

Ranked causes

  1. 1. Defective caregiver control panel Bed Exit detection P.C. board (common)
  2. 2. Defective Bed Exit P.C. board in Bed Exit module (common)
  3. 3. SideCom Communication System Nurse Call/Ped P.C. board failure (occasional)
  4. 4. LED indicator failure or alarm system malfunction (occasional)
  5. 5. Caregiver control panel Alarm on/off control P.C. board failure (occasional)
  6. 6. Main caregiver control panel P.C. board failure (occasional)
  7. 7. Weigh frame junction P.C. board failure (occasional)
First check

Place weight >75 lb on bed; press Enable key; within 16s press Bed exit control and select alarm delay

Test point
Bed Exit detection controls
Expected
Indicator comes on for each control pressed one at a time

9 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

AC power failure caution

'Unplugged AC' indicator illuminates even when system power cord is plugged into appropriate power source. No AC voltage at input or output stages.

Ranked causes

  1. 1. Low AC power source voltage (common)
  2. 2. Power cord or plug damaged/loose (common)
  3. 3. Loose connections at header connector P11 (occasional)
  4. 4. AC line filter failure (occasional)
  5. 5. Transformer failure or incorrect voltage tap settings (occasional)
  6. 6. Blown fuse F13 or F14 (common)
First check

Measure AC voltage at power source

Test point
Building AC outlet
Expected
104 to 127V AC, 104 to 127

6 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Caregiver control malfunction—intermediate siderail foot out/in caution

Foot section fails to extend or retract when foot out/in arrow control pressed on intermediate siderail

Ranked causes

  1. 1. Opposite siderail functions abnormal (common)
  2. 2. Hydraulic pump motor not operating (common)
  3. 3. Incorrect hydraulic fluid level (common)
  4. 4. Hydraulic lines kinked or leaking (occasional)
  5. 5. Hydraulic valve coils not functioning (occasional)
  6. 6. Defective caregiver control P.C. board (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Caregiver control malfunction—intermediate siderail head up/down patient safety

Head up or head down control does not move head section on intermediate siderail

Ranked causes

  1. 2. Hilow hydraulic valve coils inoperative (common)
  2. 4. Hydraulic valve coil #13 inoperative (head end only) (occasional)
  3. 5. Hydraulic valve coil #15 inoperative (foot end only) (occasional)
  4. 6. Head up/down control P.C. board defective (rare)
  5. 7. Caregiver control P.C. board malfunction (rare)
  6. 8. Main caregiver control panel P.C. board defective (rare)
First check

Inspect hydraulic hoses for kinks or pinches

Test point
All hydraulic hose routing
Expected
No kinks or pinches; no fluid leaks

3 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Caregiver control malfunction—intermediate siderail knee up/down patient safety

Knee up or knee down arrow controls on intermediate siderail do not raise or lower knee section as expected

Ranked causes

  1. 1. Caregiver control P.C. board malfunction in intermediate siderail (common)
  2. 2. Hydraulic pump motor not operating (occasional)
  3. 3. Low hydraulic fluid level (occasional)
  4. 4. Hydraulic line kinks or leaks (occasional)
  5. 5. Hydraulic valve coils malfunction (occasional)
  6. 6. Hilow foot hydraulic cylinder malfunction (rare)
First check

Press knee up/down arrow control on intermediate siderail

Test point
Intermediate siderail knee up/down arrow buttons
Expected
Knee section rises or lowers

5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Foot articulation cylinder does not move up caution

Hydraulic foot section fails to raise

Ranked causes

  1. 1. Hose is damaged (common)
  2. 2. Valve coil S05 is defective (occasional)
  3. 3. Valve coil S08 is defective (occasional)
  4. 4. Valve S05 is defective (occasional)
  5. 5. Valve S08 is defective (occasional)
  6. 6. Flow control has contamination in its orifice (occasional)
First check

Valve coil S05 resistance

Expected
14-16 Ohms
Tools
Ohmmeter

1 more check with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Foot out/in control malfunction patient safety

Intermediate siderail foot section does not extend or retract when control is pressed

Ranked causes

  1. 1. Opposite siderail malfunction (common)
  2. 2. Hydraulic pump motor not operating (common)
  3. 3. Insufficient hydraulic fluid (common)
  4. 4. Kinked or leaking hydraulic lines (common)
  5. 5. Hydraulic valve coil failure (occasional)
  6. 6. Caregiver control P.C. board failure (occasional)
First check

Opposite siderail foot control functions

Test point
Opposite siderail foot in/out button
Expected
Foot section extends/retracts

4 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Foot retraction cylinder does not move in caution

Hydraulic foot retraction fails to retract

Ranked causes

  1. 1. Hose is damaged (common)
  2. 2. Valve coil S10 is defective (occasional)
  3. 3. Valve coil S11 is defective (occasional)
  4. 4. Valve S10 is defective (occasional)
  5. 5. Valve S11 is defective (occasional)
  6. 6. Flow control has contamination in its orifice (occasional)
First check

Valve coil S10 resistance

Expected
14-16 Ohms
Tools
Ohmmeter

1 more check with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Foot retraction cylinder does not move out caution

Hydraulic foot retraction fails to extend

Ranked causes

  1. 1. Hose is damaged (common)
  2. 2. Valve coil S09 is defective (occasional)
  3. 3. Valve coil S12 is defective (occasional)
  4. 4. Valve S09 is defective (occasional)
  5. 5. Valve S12 is defective (occasional)
  6. 6. Flow control has contamination in its orifice (occasional)
First check

Valve coil S09 resistance

Expected
14-16 Ohms
Tools
Ohmmeter

1 more check with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Head and intermediate siderail controls do not respond patient safety

Caregiver control panel arrow buttons for head section and foot section do not extend/retract siderails or bed sections when pressed

Ranked causes

  1. 1. Opposite siderail not functioning (common)
  2. 2. Hydraulic pump motor not operating (common)
  3. 3. Insufficient hydraulic fluid (occasional)
  4. 4. Hydraulic line kinks or leaks (occasional)
  5. 5. Hydraulic valve coils not functioning (occasional)
  6. 6. Caregiver control panel P.C. board failure (occasional)
First check

Press enabled Foot out/Foot in arrow control on siderail

Test point
Intermediate siderail
Expected
Foot section extends/retracts

5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Head hi-low does not move up caution

Head hi-low section fails to raise

Ranked causes

  1. 1. Hose kinked, leaking, or damaged (common)
  2. 2. Valve coil S15 defective (occasional)
  3. 3. Valve S15 internal fault (occasional)
  4. 4. Emergency Trendelenburg valve contaminated seat (occasional)
  5. 5. Pilot operated check valve piston stuck (rare)
  6. 6. Flow control orifice contaminated (occasional)
First check

Measure S15 solenoid coil resistance

Test point
Valve coil S15
Expected
14-16 Ohms, 14-16
Tools
Ohmmeter

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Head hilow does not move up caution

Hydraulic head hilowering fails to raise

Ranked causes

  1. 1. Hose is damaged (common)
  2. 2. Valve coil S15 is defective (occasional)
  3. 3. Valve S15 is defective (occasional)
  4. 4. Emergency Trendelenburg valve has contamination on its seat (occasional)
  5. 5. Pilot operated check pilot piston has contamination holding it closed (rare)
  6. 6. Flow control has contamination in its orifice (occasional)
First check

Valve coil S15 resistance

Expected
14-16 Ohms
Tools
Ohmmeter

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Head siderail control does not respond patient safety

Caregiver control panel for head up/down does not raise or lower head section when control is pressed

Ranked causes

  1. 1. Kinked or pinched hydraulic hoses (common)
  2. 2. Hydraulic valve coil #14 malfunction (head end downward) (occasional)
  3. 3. Caregiver control P.C. board failure (occasional)
  4. 4. Weigh frame junction P.C. board failure (rare)
  5. 5. Hilow hydraulic valve coil inoperative (occasional)
  6. 6. Leaking hydraulic fittings (occasional)
First check

Visually inspect hydraulic hoses for kinks or pinches

Test point
All hydraulic hoses to head section
Expected
Hoses straight and unobstructed

5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Head up/head down control malfunction patient safety

Head section does not raise or knee section does not articulate correctly when head up control is pressed

Ranked causes

  1. 1. Position sensor mechanical linkage disconnected (occasional)
  2. 2. Position sensor cable broken, shorted, or disconnected (occasional)
  3. 3. Hydraulic hoses kinked or pinched (common)
  4. 4. Hilow hydraulic valve coils inoperative (occasional)
  5. 5. Hydraulic valve #15 faulty (foot end malfunction) (occasional)
  6. 6. Damaged hydraulic valves (occasional)
First check

Verify head/knee section positioning

Test point
Bed controls, press Head Up arrow
Expected
Knee section rises to 10°, head section raises to 55°, pauses, continues to mechanical limits degrees, as specified

5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Low voltage power failure

Low DC voltages not available. System does not operate properly. 23V, 15V, or 8.5V DC supplies may be absent or low.

Ranked causes

  1. 1. Low or absent AC power source (common)
  2. 2. Power cord or plug damaged/loose (common)
  3. 3. Damaged connectors on power control P.C. board (occasional)
  4. 4. Full-wave bridge rectifier failure (occasional)
  5. 5. Blown DC power fuses (common)
  6. 6. Power control module P.C. board failure (rare)
First check

Measure AC voltage at power source

Test point
Building AC outlet
Expected
104 to 127V AC, 104 to 127

8 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Patient entertainment malfunction

Music or TV controls do not activate room entertainment system; system does not function after control activation

Ranked causes

  1. 1. Improper cabling connections or room entertainment system not operational (common)
  2. 2. Defective caregiver control panel Music control P.C. board (common)
  3. 3. SideCom Communication System Entertainment/Lighting P.C. board failure (occasional)
  4. 4. Main caregiver control panel P.C. board failure (occasional)
  5. 5. Weigh frame junction board failure (occasional)
  6. 6. Defective caregiver control panel TV control P.C. board (occasional)
First check

Verify SideCom is connected to room entertainment infrastructure; room music system is operational

Test point
SideCom Communication System connection and room music system
Expected
SideCom connected to room infrastructure; room music system operational

9 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Patient Entertainment system malfunction

Music or TV control fails to activate room entertainment system; entertainment system does not respond to patient controls; music or TV cannot be turned off

Ranked causes

  1. 1. SideCom system not connected to room entertainment infrastructure or room system not operational (common)
  2. 2. Defective Music control P.C. board in intermediate siderail (common)
  3. 3. SideCom Entertainment/Lighting P.C. board failure (occasional)
  4. 4. Main caregiver control panel P.C. board failure (occasional)
  5. 5. Weigh frame junction board failure (rare)
  6. 6. TV control P.C. board failure in intermediate siderail (common)
First check

Verify SideCom system connected to room entertainment; confirm room music system operational

Test point
SideCom connection and room equipment status
Expected
SideCom connected to infrastructure; room system operational

5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Patient light controls malfunction

Read light or Room light controls do not activate or do not function when pressed; lights do not come on

Ranked causes

  1. 1. Burned out lamp bulb or damaged light fixture (common)
  2. 2. Defective caregiver control siderail Read light control P.C. board (common)
  3. 3. Loose or disconnected lamp cable connections (occasional)
  4. 4. Defective caregiver control panel Read control P.C. board (occasional)
  5. 5. Loose or disconnected room light cable connections (occasional)
  6. 6. Defective caregiver control panel Room control P.C. board (occasional)
First check

Press siderail Read light control on control panel

Test point
Read light control
Expected
Patient read light comes on

5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Slow bed articulation time (low flat to chair position and back)

Time required to cycle bed from low flat position to full chair position and back is slower than normal

Ranked causes

  1. 1. Restraints, obstructions, or accessories incorrectly attached (occasional)
  2. 2. Insufficient or contaminated hydraulic oil (occasional)
  3. 3. Hydraulic system leaks (occasional)
  4. 4. Dirty or faulty hydraulic valve (occasional)
  5. 5. Down valve faulty causing slow downward articulation (occasional)
  6. 6. Hydraulic manifold or pump failure (rare)
First check

Verify downward articulation speed is normal

Test point
Bed system during full chair to flat cycle
Expected
Downward articulation time is normal per specification

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

System has no AC power high voltage

AC power indicator is not illuminated or system is unresponsive; bed will not respond to commands.

Ranked causes

  1. 1. AC power source not supplying correct voltage (common)
  2. 2. Damaged power cord or loose plug connections (common)
  3. 3. Loose or damaged header connector P11 on PCM board (occasional)
  4. 4. Blown power fuse F13 or F14 (15A 3AG) (occasional)
  5. 5. Faulty AC line filter (occasional)
  6. 6. Faulty transformer or incorrect voltage taps (occasional)
First check

Measure AC voltage at wall power source with bed unplugged

Test point
AC power source outlet
Expected
104 to 127 V AC, +/- 23 V
Tools
Voltmeter on AC scale

6 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air blower malfunction

Air blower does not operate during bed initialization or operates intermittently. No voltage or low voltage present at blower power connector.

Ranked causes

  1. 1. No AC voltage at blower connector P1 (common)
  2. 2. No DC voltage rise at P1-1 to P1-2 (common)
  3. 3. Low voltage at fuse F6 on PCM (occasional)
  4. 4. Damaged power or signal cables (occasional)
  5. 5. Faulty TFSCM (occasional)
First check

Measure AC voltage at P1-4 to P1-5 on air source cable connector

Test point
P1-4, P1-5
Expected
approximately 120V AC

4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air manifold malfunction caution

Foot treatment surface, foot mattress bladders, or head/thigh mattress sections do not inflate/deflate as expected at different bed positions

Ranked causes

  1. 1. Kinked or improperly connected air hoses (common)
  2. 2. Blower motor not operating or air supply failure (common)
  3. 3. Position sensor malfunction causing incorrect deflation sequence (occasional)
  4. 4. Air module or surface treatment module malfunction (occasional)
  5. 5. Foot mattress bladder leak or damage (occasional)
First check

Verify foot treatment surface function

Test point
Foot treatment surface in operation
Expected
Surface functions properly with correct inflation/deflation

5 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bed down control will not lower bed patient safety

Pressing and holding the Bed down control does not cause the bed to lower from high position. Bed may lower from opposite siderail or other control functions may not work.

Ranked causes

  1. 1. Caregiver control panel Bed down control P.C. board failure (common)
  2. 2. Hilow hydraulic valve coil not operating (common)
  3. 3. Incorrect voltage at hydraulic valve coil harness (occasional)
  4. 4. Hydraulic valve not seating or hydraulic hoses kinked/pinched (occasional)
  5. 5. Hydraulic fittings leaking or valve coils #14 or #16 inoperative (occasional)
First check

Test bed lower control on opposite siderail

Test point
Opposite siderail Bed down control
Expected
Bed lowers with opposite siderail Bed down control

6 more checks with pass and fail actions, 9 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bed will not flatten when flat control pressed patient safety

Bed system does not articulate to flat position; may pause, emit beep, or only partially flatten; present with function lockouts or non-responsive controls.

Ranked causes

  1. 1. Function lockouts applied to system (common)
  2. 2. Caregiver control P.C. board malfunction (common)
  3. 3. Hi-Low hydraulic valve coils not operating (occasional)
  4. 4. Hydraulic hoses kinked, pinched, or improperly connected (occasional)
  5. 5. Position sensors miscalibrated or out of adjustment (occasional)
First check

Confirm flat control enabled and no lockouts active

Test point
Control panel display
Expected
No lockout indicators illuminated; flat control button responsive

6 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Brake/steer malfunction patient safety

Brake or steer pedal does not function correctly; brake or steer position not engaging; indicator light does not illuminate or respond

Ranked causes

  1. 1. Brake not set indicator control improperly adjusted or miscalibrated (common)
  2. 2. Loose wires or cabling (common)
  3. 3. Brake/steer linkage failure or caster assembly damage (occasional)
  4. 4. Head end caster swivel failure (occasional)
  5. 5. Caster brake gap misadjustment or dual-wheel caster issue (occasional)
First check

Steer pedal (green) engages steer position

Test point
Brake/neutral/steer pedal green position
Expected
Brake not set indicator illuminates; foot end casters lock in steer position

6 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Caregiver control malfunction—head siderail and intermediate siderail foot up/down caution

Foot section fails to raise or lower when enabled foot up/down arrow control pressed on intermediate siderail

Ranked causes

  1. 1. Opposite siderail functions abnormal (common)
  2. 2. Hydraulic pump motor not operating (common)
  3. 3. Hydraulic lines kinked or leaking (occasional)
  4. 4. Incorrect hydraulic fluid level (common)
  5. 5. Defective caregiver control P.C. board in intermediate siderail (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Caregiver control malfunction—head siderail bed up/down patient safety

Bed up or bed down arrow controls on head siderail do not raise or lower bed as expected

Ranked causes

  1. 1. Hydraulic valve coils not operating properly (common)
  2. 2. Hydraulic hoses kinked or pinched (occasional)
  3. 3. Damaged hydraulic valves (occasional)
  4. 4. Hydraulic valve coil #13 malfunction (head up only) (rare)
  5. 5. Hydraulic valve coil #15 malfunction (foot up only) (rare)
First check

Press bed up arrow control on head siderail

Test point
Head siderail up arrow button
Expected
Bed system rises

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Emergency Trendelenburg malfunction patient safety

Emergency Trendelenburg function does not lower head end 15° below foot end or control actuator not centered

Ranked causes

  1. 1. Emergency Trendelenburg linkage out of adjustment (common)
  2. 2. Control actuator not mechanically centered (occasional)
  3. 3. Emergency Trendelenburg actuation control out of adjustment (occasional)
  4. 4. Trendelenburg hydraulic valve malfunction (occasional)
  5. 5. Hilow cylinder malfunction (occasional)
First check

Verify bed lowers head end when Trendelenburg pedal lifted

Test point
CPR/TREN control pedal in flat position
Expected
Head end lowers 15° below foot end

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Foot articulation cylinder does not move down caution

Hydraulic foot section fails to lower

Ranked causes

  1. 1. Hose is damaged (common)
  2. 2. Valve coil S06 is defective (occasional)
  3. 3. Valve coil S07 is defective (occasional)
  4. 4. Valve S06 is defective (occasional)
  5. 5. Valve S07 is defective (occasional)
First check

Valve coil S06 resistance

Expected
14-16 Ohms
Tools
Ohmmeter

1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Foot up/down control malfunction patient safety

Intermediate siderail foot section does not rise or lower when control is pressed

Ranked causes

  1. 1. Opposite siderail malfunction (common)
  2. 2. Hydraulic pump motor not operating (common)
  3. 3. Kinked or leaking hydraulic lines (common)
  4. 4. Insufficient hydraulic fluid (common)
  5. 5. Caregiver control P.C. board failure (occasional)
First check

Opposite siderail foot control functions

Test point
Opposite siderail foot up/down button
Expected
Foot section rises/lowers

4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Head lockout control malfunction patient safety

Head lockout indicator does not illuminate or head section does not respond to lockout control

Ranked causes

  1. 1. Defective caregiver control panel P.C. board (common)
  2. 2. Defective main caregiver control panel positioning P.C. board (occasional)
  3. 3. Defective weigh frame junction electrical box P.C. board (occasional)
  4. 4. Defective caregiver control panel Enable key control P.C. board (occasional)
  5. 5. Poor siderail cabling connections (rare)
First check

Press Lockout and Head controls simultaneously

Test point
Head lockout indicator and annunciator
Expected
Indicator comes on and annunciator beeps twice

8 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Patient Exit/Priority Nurse Call malfunction patient safety

Patient exit detection does not activate, alarm does not function, or priority nurse call does not operate

Ranked causes

  1. 1. Bed Exit detection P.C. board malfunction (common)
  2. 2. Bed Exit P.C. board in module malfunction (occasional)
  3. 3. SideCom Nurse Call/PED P.C. board malfunction (occasional)
  4. 4. Alarm On/Off control P.C. board malfunction (occasional)
  5. 5. Main caregiver control panel P.C. board malfunction (occasional)
First check

Verify Enable and Bed Exit controls activate indicators

Test point
Enable and Bed Exit controls with weight >75 lb on bed
Expected
Indicator comes on when each control pressed; alarm delay 0, 2, 4, or 6 seconds selectable

5 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pulmonary mattress air valve module pressure or vacuum malfunction patient safety

Bed unable to maintain proper cushion pressure; blower behavior abnormal; stepper motor not opening/closing release valve

Ranked causes

  1. 1. Stepper motor failure; vacuum not releasing air (common)
  2. 2. Blower low speed or not activating (occasional)
  3. 3. Mattress hose cross-connection or blockage (occasional)
  4. 4. Mattress bladder leak (occasional)
  5. 5. Defective mattress fitting or O-rings (occasional)
First check

Activate Max-Inflate mode and monitor blower

Test point
Bed blower operation
Expected
Blower shuts off within 1 minute and stays off for 3 minutes

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Scale or Graphical Caregiver Interface (GCI) control malfunction

Scale calibration fails; load beam out of range; cannot communicate with scale or scale board detects errors; scale weight is always zero

Ranked causes

  1. 1. Improper cable connections or power source disconnection (common)
  2. 2. Scale calibration not completed or Service indicator lamp shows fault codes (common)
  3. 3. One or more load beam readings out of range (occasional)
  4. 4. GCI cannot communicate with scale or scale board detects errors (occasional)
  5. 5. Scale calibration error or invalid coefficient (rare)
First check

Using GCI Main Menu, press and hold up/down arrow buttons for 20 seconds to access Service menu

Test point
GCI Control Service menu access
Expected
Service menu appears and scale calibration starts

6 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Scale/GCI control malfunction patient safety

Scale weigh system or GCI control interface not functioning properly, including calibration failures and display errors

Ranked causes

  1. 1. Scale board or load beam replaced without recalibration (common)
  2. 2. One load beam reading out of range (occasional)
  3. 3. GCI control cannot communicate with scale or scale board detecting errors (occasional)
  4. 4. Scale weight reading always zero (occasional)
  5. 5. Calibration error with invalid coefficient (occasional)
First check

Perform scale calibration

Test point
GCI Service menu
Expected
Service menu appears after holding up/down arrows 20 seconds

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Scale/GCI diagnostics and error troubleshooting

Scale A/D readings require evaluation through diagnostic commands; technician must access tools menu, enter service code, and retrieve channel readings to identify load beam or communication problems.

Ranked causes

  1. 1. Load beam signal not responding or out of valid range (common)
  2. 2. Load beam shorted to ground or power supply failure (occasional)
  3. 3. Load beam wiring or connector error (occasional)
  4. 4. Scale board failure (occasional)
  5. 5. Load beam response weak or degrading with load (occasional)

7 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

SideCom Communication System or Nurse Call malfunction patient safety

Nurse call controls, caregiver controls, or TV controls do not activate; system does not function normally

Ranked causes

  1. 1. Defective caregiver control panel nurse call control P.C. board (common)
  2. 2. Main caregiver control panel P.C. board failure (common)
  3. 3. SideCom Communication System Nurse Call/Ped P.C. board failure (occasional)
  4. 4. TV control P.C. board failure in intermediate siderail (occasional)
  5. 5. Loose or disconnected SideCom Communication System junction board connection (occasional)
First check

Press each Nurse Call control on bed with test apparatus attached to SideCom board

Test point
SideCom Communication System board - head end bumper
Expected
Nurse call indicator comes on as each control is pressed

4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air blower does not operate

Air blower fails to run during bed initialization or operation; no air flow detected.

Ranked causes

  1. 1. Faulty air source cable, signal distribution cable, or weighframe to surface cable (common)
  2. 2. Low voltage at PTC R23 or fuse F6 (occasional)
  3. 3. Faulty power distribution cable or weighframe to surface cable (occasional)
  4. 4. Faulty TFSCM or PCM (rare)
First check

Measure voltage from heat sink to PTC R23 connector side on TFSCM

Test point
PTC R23
Expected
14.0V DC to 16.0V DC, +/- 2.0 V
Tools
Voltmeter

1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air manifold malfunction; foot and surface mattress air deflation issues patient safety

Foot mattress or surface mattress bladders fail to inflate/deflate properly when bed articulates or foot section extends/retracts

Ranked causes

  1. 1. Air hoses kinked, obstructed, or improperly connected (common)
  2. 2. Blower motor not operating (common)
  3. 3. Mattress bladder gross leak (occasional)
  4. 4. Position sensors not functioning (occasional)
First check

Verify foot treatment surface functions properly

Test point
Foot mattress operation and controls
Expected
Foot treatment surface functions properly

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

  • Air system pressure below specification
  • Bed articulation beyond 70° or to chair egress position malfunction
  • Bed articulation malfunction
  • Bed articulation speed abnormal or inconsistent
  • Chair position control does not articulate bed
  • Chair position control does not function
  • Foot hi-low does not move up
  • Foot hilow does not move up
  • Foot section moves down to 70°, retracts to recliner, stops incorrectly
  • Head cylinder does not move up
  • Head cylinder moves up slowly
  • Head hi-low does not move down
  • Head hi-low moves up slowly
  • Head hilow does not move down
  • Head hilow moves up slowly
  • Hydraulic foot pump pedal will not raise bed
  • Intermediate siderail foot control does not respond
  • Knee cylinder does not move up
  • Knee lockout control malfunction
  • Load beam A/D reading diagnostics
  • Local Operating Network (LON) communication fault
  • Night light does not come on
  • Night light does not illuminate
  • Scale calibration error
  • Scale calibration error detected
  • Scale fails post-calibration verification testing
  • Scale fails verification testing
  • Scale shows invalid range for A/D reading
  • Scale/GCI Control communications failure
  • Scale/GCI malfunction
  • SideCom Communication System/Nurse Call malfunction
  • Siderail mechanism does not hold
  • Air blower did not initialize
  • Air blower malfunction or noise
  • All functions fail to extend
  • Bed drifts downward when in flat, full up position
  • Bed position sensors not calibrated
  • Brake/steer pedal does not activate steer position
  • Calibration: Entertainment and Volume Control removal and replacement
  • Caregiver control malfunction—head siderail bed down function
  • Caregiver controls not operational
  • Communication failure with caregiver pendant
  • Communication failure with left UCM
  • Communication failure with patient pendant
  • Communication failure with right UCM
  • Enable key control does not respond
  • Enable switch malfunction
  • Enable switch not functioning
  • Excessive blower noise
  • Foot articulation cylinder moves down slowly
  • Foot articulation cylinder moves up slowly
  • Foot hi-low does not move down
  • Foot hilow does not move down
  • Head cylinder does not move down
  • Head cylinder drifts down
  • Head hi-low drifts down
  • Head hilow drifts down
  • Head hydraulic cylinder replacement
  • Head lockout control does not respond
  • Head section does not move
  • Head section rises to 55° then pauses before moving to upper limit
  • Hilow foot hydraulic cylinder replacement
  • Hilow function raises unit unevenly
  • Hilow head hydraulic cylinder replacement
  • Hilow lockout control does not operate
  • Hilow lockout control does not respond
  • Hilow lockout control malfunction
  • Hydraulic system does not function
  • Hydraulic system malfunction
  • Knee cylinder does not move down
  • Knee cylinder moves up slowly
  • Knee lockout control does not respond
  • Load beam shorted excitation voltage
  • Lockout control malfunction
  • Loss of therapy during bed transport
  • Master lockout control malfunction
  • Mattress pressure failure
  • Max-inflate function does not work
  • Maximum inflate malfunction
  • NAWI Class IIII Scale GCI control malfunction
  • Patient Air Surface Module with Foot Therapy—Pressure failures
  • Patient controls malfunction
  • Pulmonary mattress pressure or vacuum problem
  • Scale fails verification testing after calibration
  • Scale/GCI communication error
  • Scale/GCI control communications error
  • Scale/GCI Control diagnostics shows out-of-range A/D readings
  • Surface mattress inflation or deflation malfunction
  • Throttle output signal out of range
  • Treatment surface air bladders do not inflate
  • Treatment surface air bladders malfunction
  • Treatment surface, P500, and SpO2RT 2 air bladders malfunction
  • Unintentional movement of foot articulation section
  • Unintentional movement of foot hilow section
  • Unintentional movement of foot retraction section
  • Unintentional movement of head hilow section
  • Unintentional movement of knee section
  • Zone pressure control failure
  • Bed does not move in steer mode
  • Bed exit indicator does not function correctly
  • Blower does not turn off or maintains constant operation
  • Blower/supply hose failure
  • Brake function does not engage all casters or bed moves when brakes applied
  • Brake not set indicator does not extinguish in brake position
  • Brake not set indicator illuminates in steer position
  • Calibration: Articulation position sensing system
  • Calibration: Brake/steer linkage brake gap
  • Calibration: Caster wheel brake gap
  • Calibration: CPR release valve
  • Calibration: Graphical Caregiver Interface (GCI) Control removal and replacement
  • Calibration: Hydraulic power unit mounting torque
  • Calibration: Patient Exit Detection alarm removal and replacement
  • Calibration: Sleep Surface Siderail Controls removal and replacement
  • Chair position indicator remains on after control released
  • Communication failure with GCI Control
  • Communication failure with PIC (PIC QUERY)
  • Communication failure with PIC (UPDATE)
  • Communication failure with Scale Module
  • Communication failure with SideCom
  • Communication failure with TFSCM
  • CPR function fails to lower
  • CPR/Trendelenburg functions not operating
  • Electrical fuse blown repeatedly
  • Emergency Trend function fails to lower
  • Foot articulation cylinder drifts down
  • Foot hi-low drifts down
  • Foot hi-low moves down slowly
  • Foot hi-low moves up slowly
  • Foot hilow drifts down
  • Foot hilow moves down slowly
  • Foot hilow moves up slowly
  • Foot retraction cylinder drifts out
  • Foot retraction cylinder moves in slowly
  • Foot retraction cylinder moves out slowly
  • Foot section articulation pauses at 30 degrees
  • Foot section does not inflate properly
  • Head cylinder drifts down after being raised
  • Head cylinder moves down
  • Head cylinder moves down slowly
  • Head hi-low moves down slowly
  • Head hilow moves down slowly
  • Head section not moving or moving slowly
  • Head section pressure does not deflate or inflate on demand
  • Head section zones not inflating properly
  • Hydraulic fluid leak
  • Hydraulic power unit installation
  • Knee cylinder drifts down
  • Knee cylinder moves down slowly
  • Knee section not moving or moving slowly
  • Load beam circuit or component failure
  • Load beam excitation voltage short to ground
  • Load beam shorted excitation voltage test 1: voltage measurement
  • Loss of therapy during transport
  • Master lockout control does not respond
  • Motor controller does not operate
  • Night light does not turn on or off with control
  • Night light lamp does not illuminate
  • Position sensor not functioning or misaligned
  • Pulmonary mattress air valve zone error
  • Scale A/D readings outside normal range
  • System power failures
  • Unplugged AC power indicator does not function
  • A/D converter timeout
  • Accessory Receptacle Module replacement
  • Air Module—Manifold Assembly replacement
  • Air system pressure error codes 80-17 through 31
  • Alarm sounds during calibration
  • All functions fail to extend or retract
  • Analog-to-digital converter failure
  • Articulating foot hydraulic cylinder replacement
  • Battery low indicator flashes continuously or does not turn off
  • Battery power charge indicator does not come on
  • Battery replacement needed
  • Bed does not move to maximum high position on battery
  • Bed does not reach maximum height without AC power
  • Bed down control does not lower bed
  • Bed Exit alarm malfunction
  • Bed Exit feature or alarm not operational
  • Bed Exit indicator does not deactivate
  • Bed Exit indicator does not turn off
  • Bed Exit malfunction
  • Bed flat control does not flatten bed
  • Bleed hydraulic system
  • Blower does not remain off during idle period
  • Blower does not turn off after Max-inflate
  • Blower motor failure
  • Blower removal for P500 and TotalCare SpO2RT 2 W/CLRT beds
  • Blower turns on prematurely during idle time
  • Boost pressure low during rotation
  • Brake function does not engage fully
  • Brake not set indicator does not activate when pedal released from brake position
  • Brake not set indicator does not illuminate when brake released
  • Brake not set indicator does not turn off in brake position
  • Brake not set indicator flashes; periodic audible beep sounds
  • Calibration data corruption
  • Calibration recall failure due to EEPROM error
  • Calibration: Articulating foot hydraulic cylinder
  • Calibration: Bed Scale (Non-OIML)
  • Calibration: Bed Scale (OIML)
  • Calibration: Blown fuse—damaged cable/board identification
  • Calibration: Brake set sensor replacement with torque specification
  • Calibration: Brake set sensor torque specification
  • Calibration: Brake/steer linkage brake shoe gap
  • Calibration: Brake/steer linkage clamp bolt torque and brake gap adjustment
  • Calibration: Caster wheel axle nut torque and brake adjustment (P1900A)
  • Calibration: CPR sensor
  • Calibration: Entertainment and Volume Control PC board replacement
  • Calibration: Foot brake gap adjustment
  • Calibration: Foot brake pedal brake gap
  • Calibration: Foot brake pedal linkage clamp torque
  • Calibration: Foot brake/steer pedal assembly installation and torque
  • Calibration: Foot brake/steer pedal brake shoe gap
  • Calibration: Foot end caster brake shoe gap (P1900A)
  • Calibration: Foot end caster brake shoe gap (P1900B, P1900C, P1900D-K)
  • Calibration: Graphical Caregiver Interface (GCI) Control
  • Calibration: Graphical Caregiver Interface control replacement
  • Calibration: gravity constants and coefficients
  • Calibration: Head Angle Indicator and Trendelenburg Indicator
  • Calibration: Head Angle Indicator and Trendelenburg Indicator removal and replacement
  • Calibration: Head Angle Indicator and Trendelenburg Indicator replacement
  • Calibration: Head end caster brake gap adjustment (P1900A)
  • Calibration: Head end caster brake gap adjustment (P1900B, P1900C, P1900D-K)
  • Calibration: Head end caster brake/steer pedal distance
  • Calibration: Head of bed cylinder brace installation
  • Calibration: Head-end caster assembly brake/steer pedal spacing
  • Calibration: Head-end caster wheel tension adjustment
  • Calibration: Hydraulic Manifold Valve Coil
  • Calibration: Hydraulic Manifold Valve Coil replacement
  • Calibration: Hydraulic power unit pressure plate compression
  • Calibration: Hydraulic system air bleed
  • Calibration: Hydraulic system bleed
  • Calibration: Hydraulic System Fluid Fill
  • Calibration: Hydraulic System Oil Fill
  • Calibration: Hydraulic system oil level
  • Calibration: Hydraulic valve pressure setting
  • Calibration: Hydraulic valve torque setting
  • Calibration: Knee sensor potentiometer position
  • Calibration: NAWI Class IIII Scale
  • Calibration: Patient Weigh System (Non-NAWI Class IIII)
  • Calibration: Post-repair function verification
  • Calibration: Power Control Module P.C. board fuse verification
  • Calibration: Power cord electrical grounding and leakage
  • Calibration: Removal and installation of hilow cylinder brace
  • Calibration: Retracting foot hydraulic cylinder
  • Calibration: Scale gravity constants/coefficients (NAWI Class IIII)
  • Calibration: Scale weight measurement
  • Calibration: Sleep Surface Siderail Controls
  • Calibration: Throttle zero output voltage
  • Calibration: Transformer installation and torque
  • Calibration: Transport Handle voltage adjustment
  • Calibration: Trapeze arm center lock verification
  • Calibration: Trapeze hose placement
  • Caster brake cannot be adjusted or casters do not swivel 360°
  • Communication failure with Graphical Caregiver Interface Control
  • Communication failure with SideCom Communication System Module
  • Continuous audible tone sounds; Remove footboard indicator on; Chair position indicator flashes
  • Controller LED DS 1 off
  • Controller LED DS1 off
  • Controller LED DS1 steady on
  • CPR function has contamination in orifice
  • CPR valve partially activated causing abnormal operation
  • CPR/Trendelenburg position does not activate
  • CPR/Trendelenburg position not achieved
  • Drive belt replacement required
  • EEPROM error
  • Emergency Trend function has contamination in orifice
  • Emergency Trendelenburg does not activate
  • Emergency Trendelenburg not activating
  • Enable (key) control malfunction
  • Enable key control indicator does not turn off
  • Enable key control indicator not illuminating
  • Entertainment/Lighting module not operating
  • Foot articulation cylinder drifts down after being raised
  • Foot articulation cylinder moves down
  • Foot articulation position sensor voltage out of range
  • Foot articulation times are slow
  • Foot hi-low moves up unintentionally
  • Foot hilow moves up unintentionally
  • Foot hilow position sensor voltage out of range
  • Foot lags head when raising with foot pump
  • Foot pump fails to raise function
  • Foot retraction cylinder moves out
  • Foot retraction position sensor voltage out of range
  • Foot retraction time is slow
  • Foot section will not articulate downward in isolation
  • FPGA configuration failure
  • Fracture Frame Adapter Brackets installation—P1940
  • GCI error codes 80-97, 80-98, or 80-145-008
  • Graphical Caregiver Interface control not functioning
  • Graphical Caregiver Interface not functioning
  • Head angle indicator misaligned or worn
  • Head cylinder moves up unintentionally
  • Head hi-low moves up unintentionally
  • Head hilow moves up unintentionally
  • Head hilow position sensor voltage out of range
  • Head lags foot when raising with foot pump
  • Head position sensor voltage out of range
  • Head section will not articulate downward in isolation
  • Head zone lower pressure than expected at 70° articulation
  • Heel Suspension mode does not activate or blower does not turn off
  • Heel Suspension mode not activating
  • Hilow cylinder brace installation
  • Hilow cylinder brace removal
  • Hilow lockout control indicator does not turn off
  • Hilow position sensor not responsive
  • Hydraulic hose integrity issue
  • Hydraulic leak cleanup in base tub
  • Hydraulic power unit replacement
  • Hydraulic power unit replacement and adjustment
  • Hydraulic valve replacement
  • Indicators (LED) do not come on
  • Infusion Support System installation—P155-12
  • Intermittent load beam shorted excitation voltage
  • Knee cylinder drifts down after being raised
  • Knee cylinder moves down
  • Knee cylinder moves up unintentionally
  • Knee hydraulic cylinder replacement
  • Knee lockout control not illuminating
  • Knee lockout indicator does not turn off
  • Knee position sensor voltage out of range
  • Knee section does not lower to flat position
  • Knee section does not move to maximum up position or drifts down
  • Knee section does not move to up position
  • Knee section moves despite lockout engaged
  • Load beam connector mismatch
  • Load beam shorted excitation voltage detected
  • Load beam shorted excitation voltage test 2: diagnostic A/D monitoring
  • Load beam shorted excitation voltage test 3: intermittent short detection
  • Lockout failure with EEPROM corrupted or uninitialized
  • Low Noise Blower Assembly replacement
  • Manifold Assembly removal and replacement
  • Mattress Assembly removal and replacement—P500 Model
  • Mattress Assembly—P500 International Model removal
  • Max-inflate control does not inflate foot section to high pressure
  • Max-inflate function not working properly
  • Motor controller removal and replacement
  • Network termination fault
  • Neuron EEPROM failure
  • Neuron self-test failure
  • Night Light lamp replacement
  • Night light not operational
  • Night Light photo sensor replacement
  • Normal mode does not activate
  • Nurse call controls not operational
  • Nurse call features not operational
  • Nurse Call/Patient Exit Detection board not operating
  • One section of bed lags when raising with foot pump
  • Oxygen Tank Holder installation and removal—P27601
  • PAG Board potentiometer R8 cannot adjust output voltage to spec
  • PAG board replacement required
  • PAG P.C. board voltage out of adjustment
  • Patient Air Surface Module with Foot Therapy—Switch/Stepper failures
  • Patient entertainment controls not operational
  • Patient entertainment features not operational
  • Patient light features not operational
  • PED weight too small
  • Physical Safety Belts installation and removal—P1926
  • Power Control Module PC Board replacement
  • PSS configuration failure
  • Pulmonary Base Module (PBM) replacement
  • Pulmonary mattress air valve module pressure out of tolerance
  • Removal: Cover—Head End
  • Replacement: Head Hydraulic Cylinder
  • Replacement: Hilow Head Hydraulic Cylinder
  • Replacement: Knee Hydraulic Cylinder
  • Replacement: Retracting Foot Hydraulic Cylinder
  • Retracting foot hydraulic cylinder replacement
  • Scale does not operate
  • Scale/GCI communication failure
  • Scale/GCI control communication error
  • Serial EEPROM confirm test failure
  • Serial EEPROM read failure
  • Serial EEPROM write failure
  • Service required indicator flashing
  • Service required or chair position indicator lights do not turn off
  • Short Stay Surface removal and replacement
  • SideCom Communication System and Nurse Call Module replacement
  • SideCom Communication System Universal Television (UTV) Module replacement
  • Siderail control cable removal and replacement
  • Siderail gasket installation
  • Siderails do not lock in up position
  • Solenoid update command to PIC failure
  • Standard IV Rod installation and removal—P2217
  • System power fails or components not powered
  • Transformer replacement needed
  • Transport handle cables improperly routed or secured
  • Transport handle replacement required
  • Treatment Foot Module (TFM) replacement
  • Treatment Foot Surface Control Module (TFSCM) and Treatment Surface Control Module (TSCM) replacement
  • Treatment Foot Surface Control Module (TFSCM) replacement
  • Treatment module error displayed
  • Treatment Surface Control Module (TSCM) replacement
  • Treatment surface removal and replacement
  • Treatment surface zones do not inflate properly
  • Treatment Torso Module (TTM) replacement
  • Trendelenburg/Reverse Trendelenburg malfunction
  • Trendelenburg/Reverse Trendelenburg position cannot be reached
  • Trendelenburg/Reverse Trendelenburg position not achievable
  • Universal Television (UTV) module not operating
  • Unplugged AC indicator does not activate
  • Unplugged AC indicator does not illuminate
  • Unplugged AC power indicator not functioning on both siderails
  • Verification report completion and conformity declaration
  • Visual inspection findings in IntelliDrive transport system
  • Weigh Frame Junction Electrical Box replacement
  • Zone data timeout
  • Zone leak detected
  • Zone pressure control failure during test
  • Zone pressure not reached
  • Zone state machine error

410 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

CodeMeaningTriggerSeverity
¤ ¤Thermal CutbackController temperature exceeds safe limit or bed temperature outside 15-40°C rangewarning
¤ ¤¤Throttle Fault 1Throttle input voltage outside expected range or inconsistent signalerror
¤ ¤¤¤SPD Limit Pot FaultSpeed limit potentiometer signal invalid or not readingerror
¤ ¤¤¤¤Low Battery VoltageBattery voltage below minimum operating thresholdwarning
¤ ¤¤¤¤¤OvervoltageBattery or supply voltage exceeds maximum safe levelwarning
¤¤ ¤Main OFF FaultMain power switch or contactor fails to open circuiterror
¤¤ ¤¤¤Main Cont FLTSMain contactor/relay shows fault condition during operationerror
¤¤ ¤¤¤¤Main ON FaultMain power switch or contactor fails to close circuiterror
¤¤¤ ¤PROC/Wiring FaultInternal processor or main wiring path fault detectedcritical
¤¤¤ ¤¤¤¤Brake OFF FaultBrake solenoid or circuit unable to release brakecritical
¤¤¤ ¤¤¤¤¤HPDUnknown HPD function fault conditioncritical
¤¤¤¤ ¤Current Sense FaultMotor current measurement circuit fails or reads invaliderror
¤¤¤¤ ¤¤HW FailsafeHardware failsafe circuit activatedcritical
¤¤¤¤ ¤¤¤¤Power Section FaultPower stage or drive circuitry fault detectedcritical
1RS232 overflow warningSerial communication buffer overflowwarning
1Beam readings are not validCalibration process detects invalid readings from load beam strain gaugeerror
100ERR_Z2_NO_PRESSZone 2 not up to pressure during leak testerror
100Zone 2 not up to pressure during leak testZone 2 pressure fails to reach setpoint during leak testerror
101ERR_Z3_NO_PRESSZone 3 not up to pressure during leak testerror
101Zone 3 not up to pressure during leak testZone 3 pressure fails to reach setpoint during leak testerror
102Zone 1 pressure control failed during leak testZone 1 failed to maintain pressure during leak testerror
102ERR_Z1_PRS_CTRL_FAILZone 1 failed pressure control during leak testerror
103Zone 2 pressure control failed during leak testZone 2 failed to maintain pressure during leak testerror
103ERR_Z2_PRS_CTRL_FAILZone 2 failed pressure control during leak testerror
104Zone 3 pressure control failed during leak testZone 3 failed to maintain pressure during leak testerror
104ERR_Z3_PRS_CTRL_FAILZone 3 failed pressure control during leak testerror
10 75Communication failure with patient pendantPatient pendant unable to connect to bed systemerror
10 81+15V battery voltage failureBattery supply voltage out of specificationcritical
10 82+8.5V battery voltage failureSecondary battery supply voltage out of specificationcritical
10 83PCM node disabled—Diagnostic mode enteredPatient Care Monitor node detection failurewarning
1-1-1Position sensor calibration modeSystem enters calibration mode during initializationinfo
1-1-10Neuron EEPROM failureNeuron processor cannot access or verify its EEPROM configuration memoryerror
1-1-11Lockout failure with EEPROM corrupted or uninitializedLockout control does not operate and EEPROM is corrupted or uninitializedcritical
1-1-12Calibration recall failureSystem cannot retrieve stored calibration values from EEPROMwarning
1-1-13PSS configuration failurePatient Support System configuration cannot be loaded or verifiedwarning
112Zone 1 unable to reach pressure setpointZone 1 pressure control failure during normal operationerror
1-1-2Bed position sensors not calibratedSensors detected as uncalibrated or calibration lost on startupwarning
112ERR_Z1_NO_CONTROLZone 1 not able to reach setpointerror
113Zone 2 unable to reach pressure setpointZone 2 pressure control failure during normal operationerror
113ERR_Z2_NO_CONTROLZone 2 not able to reach setpointerror
1-1-3Network termination faultSystem detects missing or improper network termination during initializationerror
1-1-4FPGA configuration failurePCM FPGA firmware load failed at startuperror
114ERR_Z3_NO_CONTROLZone 3 not able to reach setpointerror
114Zone 3 unable to reach pressure setpointZone 3 pressure control failure during normal operationerror
1141Communication failure RT_UCMRight Upper Control Module communication losterror
1142Communication failure LT_UCMLeft Upper Control Module communication losterror
1143Communication failure GCI ControlGraphical Caregiver Interface communication losterror
1144Communication failure Scale ModuleWeight measurement module communication losterror
1146Communication failure SideComSideCom Communication System Module communication losterror
1147Communication failure TFSCMTransfer Service Communication Module communication losterror
1148Communication failure PIC (PIC QUERY)Unable to query Programmable Interface Controllererror
1149Communication failure PIC (UPDATE)Unable to update Programmable Interface Controllererror
115Zone 1 pressure out of tolerance for 15 secondsZone 1 pressure outside tolerance band for extended perioderror
115ERR_Z1_NO_CONTROL2Zone 1 not in tolerance for 15 secondserror
1-1-5Solenoid update command to PIC failurePCM unable to update solenoid valve controller firmwareerror
116Zone 2 pressure out of tolerance for 15 secondsZone 2 pressure outside tolerance band for extended perioderror
116ERR_Z2_NO_CONTROL2Zone 2 not in tolerance for 15 secondserror
1-1-6Serial EEPROM write failureSystem cannot write data to serial EEPROM memory during initializationerror
1-1-7Serial EEPROM read failureSystem cannot read configuration data from serial EEPROM during initializationerror
117ERR_Z3_NO_CONTROL2Zone 3 not in tolerance for 15 secondserror
117Zone 3 pressure out of tolerance for 15 secondsZone 3 pressure outside tolerance band for extended perioderror
118Zone 1 pressure exceeds safe limitsZone 1 pressure outside safe operating limitscritical
118ERR_Z1_NOT_SAFEZone 1 not in safe limitscritical
1-1-8Serial EEPROM confirm test failureEEPROM memory integrity verification test failserror
1-1-9Neuron self-test failureNeuron communication processor self-diagnostic test failserror
119Zone 2 pressure exceeds safe limitsZone 2 pressure outside safe operating limitscritical
119ERR_Z2_NOT_SAFEZone 2 not in safe limitscritical
120Zone 3 pressure exceeds safe limitsZone 3 pressure outside safe operating limitscritical
120ERR_Z3_NOT_SAFEZone 3 not in safe limitscritical
121Mode/hazard timeoutMode or hazard state timeout during operationerror
1-2-1Head position sensor voltage out of rangeHead sensor output voltage outside 0.5V to 4.5V DC range during operationwarning
1-2-2Knee position sensor voltage out of rangeKnee sensor output voltage outside 0.5V to 4.5V DC rangewarning
1-2-3Foot articulation position sensor voltage out of rangeFoot articulation sensor output voltage outside 0.5V to 4.5V DC rangewarning
1-2-4Foot retraction position sensor voltage out of rangeFoot retraction sensor output voltage outside 0.5V to 4.5V DC rangewarning
1-2-5Foot hilow position sensor voltage out of rangeFoot height/low sensor output voltage outside 0.5V to 4.5V DC rangewarning
1-2-6Head hilow position sensor voltage out of rangeHead height/low sensor output voltage outside 0.5V to 4.5V DC rangewarning
130EEPROM busy timeoutEEPROM remains busy beyond timeout perioderror
130ERR_EE_BUSYEEPROM still busy after timeouterror
131EEPROM bad address errorInvalid address accessed in EEPROMerror
132EEPROM unknown error in initializationEEPROM initialization fails with unknown errorerror
132ERR_EE_UNKNOWNEEPROM error in initerror
133EEPROM data verify failedEEPROM data verification fails during accesserror
134EEPROM data error Sector 1Data error detected in EEPROM Sector 1error
134ERR_EE_S1ERROREEPROM data error Sector 1error
135ERR_EE_S2ERROREEPROM data error Sector 2error
135EEPROM data error Sector 2Data error detected in EEPROM Sector 2error
136EEPROM data error Sector 3Data error detected in EEPROM Sector 3error
136ERR_EE_S3ERROREEPROM data error Sector 3error
137EEPROM data mismatch all sectorsData mismatch detected across all EEPROM sectorscritical
1-3-7Unintentional movement of head sectionHead section moving without commanded actuationwarning
137ERR_EE_S123MISMATCHEEPROM data mismatch all sectorserror
138EEPROM initialization failureDuring system boot or EEPROM accesserror
139EEPROM test error 1During EEPROM self-testerror
140EEPROM test error 2During EEPROM self-testerror
1-4-1Communication failure with right UCMPower control module cannot establish communication with right user control moduleerror
141EEPROM test error 3During EEPROM self-testerror
1410Communication failure caregiver pendantCaregiver pendant communication lostwarning
1411Communication failure patient pendantPatient pendant communication lostwarning
142EEPROM test pass count errorDuring EEPROM self-testerror
1-4-2Communication failure with left UCMPower control module cannot establish communication with left user control moduleerror
142ERR_EE_TEST4EEPROM test error 4error
1-4-3Communication failure with GCI ControlPower control module cannot communicate with Graphical Caregiver Interface Controlerror
1-4-4Communication failure with Scale ModulePower control module cannot communicate with weigh scale moduleerror
144Safe state error codeSystem enters safe state unexpectedlyerror
145ERR_BAD_ROM_CHKSUMROM checksum failederror
1-4-6Communication failure with SideCom Communication System ModulePower control module cannot communicate with SideCom moduleerror
1-4-7Communication failure with TFSCMPower control module cannot communicate with Treatment Foot Surface Control Moduleerror
1-4-8Communication failure with PIC (PIC QUERY)Power control module cannot query PIC microcontroller during diagnosticserror
1-4-9Communication failure with PIC (UPDATE)Power control module cannot send update or parameter command to PICerror
151+15V battery voltage failureMain 15V battery supply out of specificationcritical
152+8.5V battery voltage failureSecondary 8.5V battery supply out of specificationcritical
153PCM node disabledPrimary Control Module disabled, diagnostic mode activewarning
16.2.1 (G0 33)U1 High row selection logic failurePendant control logic detects failure in high row selection circuiterror
16.2.2 (G0 34)U1 Low row selection logic failurePendant control logic detects failure in low row selection circuiterror
16.2.3 (G0 35)U2 High row selection logic failurePendant control logic detects failure in high row selection circuiterror
16.2.4 (G0 36)U2 Low row selection logic failurePendant control logic detects failure in low row selection circuiterror
16.3.1 (G0 49)Column shorted high or lowPendant detects shorted column in control circuiterror
16.4.1 (G0 65)Loss of communication from UCM to PCMCommunication failure between User Control Module and Pendant Control Moduleerror
16.7.1 (G0 113)Column shorted high, low, or together on power upPendant detects shorted column during power-up sequenceerror
16.9.1 (G0 145)Nurse Call relay logic failurePendant relay logic circuit detects failureerror
17SPI overflow warningSPI communication buffer overflowwarning
18SPI bad beginning of frameInvalid frame start detected in SPI datawarning
19SPI bad CRCChecksum mismatch in SPI framewarning
1 (Calibration Error)Beam readings are not validDuring scale calibration when load beam response is invaliderror
2Zero readings are not validCalibration zero reference reading outside acceptable rangeerror
2RS232 bad beginning of frameInvalid frame start detected in serial datawarning
20SPI timeoutNo SPI response received within timeout periodwarning
20Matrix calculation errorCalibration algorithm detects inconsistency in four-point weight distribution matrix calculationerror
2032Replace right caregiver P.C. boarderror
20 33Right caregiver control board failureRight control panel malfunction or communication losscritical
2034Replace right caregiver P.C. boarderror
2041Loss of communication with PCM—Check cabling. If problem persists, replace right caregiver P.C. boarderror
20 65Loss of communication with PCM (right controller)Right control board unable to communicate with patient care monitorerror
2071Replace right caregiver P.C. boarderror
2072Replace right caregiver P.C. boarderror
20 (Calibration Error)Matrix calculation errorDuring calibration coefficient calculation phaseerror
21Coefficient range errorCalibration detects calculated coefficient outside valid operating rangeerror
21SPI bad module IDInvalid module ID received in SPI framewarning
21 (Calibration Error)Coefficient range errorDuring calibration when calculated coefficients are outside valid rangeerror
2-2-1Replace right caregiver P.C. boardRight caregiver siderail module failureerror
2-2-2Replace right caregiver P.C. boardRight caregiver siderail module failureerror
24V Sense24V power supply monitoring error or out-of-range conditionMeasured 24V supply voltage is outside acceptable operating rangewarning
2 (Calibration Error)Zero readings not validDuring scale calibration zero offset checkerror
3RS232 bad CRCChecksum mismatch in serial framewarning
3021Replace left caregiver P.C. boarderror
3022Replace left caregiver P.C. boarderror
3023Replace left caregiver P.C. boarderror
3024Replace left caregiver P.C. boarderror
3031Replace left caregiver P.C. boarderror
30 33Left caregiver control board failureLeft control panel malfunction or communication losscritical
3041Loss of communication with PCM—Check cabling. If problem persists, replace left caregiver P.C. boarderror
30 65Loss of communication with PCM (left controller)Left control board unable to communicate with patient care monitorerror
3071Replace left caregiver P.C. boarderror
3072Replace left caregiver P.C. boarderror
325V supply low warning5V supply voltage below thresholdwarning
335V supply high warning5V supply voltage above thresholdwarning
3415V supply low warning15V supply voltage below thresholdwarning
3515V supply high warning15V supply voltage above thresholdwarning
4RS232 timeoutNo response received within timeout periodwarning
4Maximum reading for weight on right foot is incorrectCalibration detects right foot zone reading outside expected range with calibration weight appliederror
42-21Value range/reset warningValue range or reset condition detectedinfo
42-22Value range/reset warningValue range or reset condition detectedinfo
42-23Value range/reset warningValue range or reset condition detectedinfo
42-24Value range/reset warningValue range or reset condition detectedinfo
42-25Value range/reset warningValue range or reset condition detectedinfo
42-26Value range/reset warningValue range or reset condition detectedinfo
42-27Value range/reset warningValue range or reset condition detectedinfo
42-28Value range/reset warningValue range or reset condition detectedinfo
42-29Value range/reset warningValue range or reset condition detectedinfo
42-30Value range/reset warningValue range or reset condition detectedinfo
48Timers not runningSystem timers fail to start or continueerror
49Test 1 error codeReserved test 1 failureerror
4 (Calibration Error)Max reading for weight on right foot incorrectDuring calibration when weight applied to right foot positionerror
5RS232 bad module IDInvalid module ID received in serial framewarning
5Maximum reading for weight on left foot is incorrectCalibration detects left foot zone reading outside expected range with calibration weight appliederror
50Test 2 error codeReserved test 2 failureerror
5011Improper starting address for page size—Invalid operation. Replace the board if error is repeatableerror
50115SAVE_ALARM write time-outInvalid operation condition that should not occur on working boarderror
50116GET_ALARM confirm failedInvalid operation conditionerror
50117GET_ALARM read time-outInvalid operation conditionerror
50118Unrecognized command passedInvalid operationerror
50119EEPROM error, offsetInvalid operationerror
5012Address out of range—Invalid operation. Replace the board if error is repeatableerror
50120EEPROM error, zeroInvalid operationerror
50121EEPROM error, coefficientInvalid operationerror
50122Range for zero or coefficient is not validCalibration data out of valid rangeerror
50123Could not save weight, EEPROMInvalid operationerror
50124Could not save coefficients to EEPROMInvalid operationerror
50125Could not save calibration data/beam readings to EEPROMInvalid operationerror
50126WEIGH_ZERO_CMD error saving offset, EEPROMInvalid operation during zero commanderror
50127WEIGH_ZERO_CMD could not save zero to EEPROMInvalid operation during zero commanderror
50129Could not get zero from EEPROMInvalid operationerror
5013EEPROM busy too long—Invalid operation. Replace the board if error is repeatableerror
50130Could not get coefficients from EEPROMInvalid operationerror
50-132Could not save serial number to EEPROMInvalid operation or EEPROM write failureerror
50-133Could not write to EEPROMInvalid write operationerror
50-134Could not read from EEPROMInvalid read operationerror
50-135Could not write to EEPROM during new board testEEPROM write failure on new board initializationerror
50-136Could not read from EEPROMInvalid read operationerror
50137A/D power up reset errorInvalid operation during power uperror
50-138Could not read serial number from EEPROMEEPROM read failure during serial number retrievalerror
50139Error getting A/D readingsInvalid operationerror
5014EEPROM address not valid—Invalid operation. Replace the board if error is repeatableerror
50-141Error saving PED data to EEPROMEEPROM write failure during patient/equipment data saveerror
50142EEPROM write error, could not update coefficientsInvalid operationerror
50-143Calculated weight too large, exceeds 327.67 kgWeight calculation exceeds maximum thresholderror
50-145Weight—RF, invalid range RF during calibrationRight foot calibration weight applied but RF beam reading invaliderror
50-146Weight—RF, invalid range LF during calibrationRight foot calibration weight applied but LF beam reading invaliderror
50-147Weight—RF, invalid range LH during calibrationRight foot calibration weight applied but LH beam reading invaliderror
50-148Weight—RF, invalid range RH during calibrationRight foot calibration weight applied but RH beam reading invaliderror
50-149Weight—LF, invalid range RF during calibrationLeft foot calibration weight applied but RF beam reading invaliderror
5015Neuron reset—Shows the neuron went through reset. Normal on power upinfo
50-150Weight—LF, invalid range LF during calibrationLeft foot calibration weight applied but LF beam reading invaliderror
50-151Weight—LF, invalid range LH during calibrationLeft foot calibration weight applied but LH beam reading invaliderror
50-152Weight—LF, invalid range RH during calibrationLeft foot calibration weight applied but RH beam reading invaliderror
50-153Weight—LH, invalid range RF during calibrationLeft head calibration weight applied but RF beam reading invaliderror
50-154Weight—LH, invalid range LF during calibrationLeft head calibration weight applied but LF beam reading invaliderror
50-155Weight—LH, invalid range LH during calibrationLeft head calibration weight applied but LH beam reading invaliderror
50-156Weight—LH, invalid range RH during calibrationLeft head calibration weight applied but RH beam reading invaliderror
50-157Weight—RH, invalid range RF during calibrationRight head calibration weight applied but RF beam reading invaliderror
50-158Weight—RH, invalid range LF during calibrationRight head calibration weight applied but LF beam reading invaliderror
50-159Weight—RH, invalid range LH during calibrationRight head calibration weight applied but LH beam reading invaliderror
5016Software generated reset—Software caused neuron reset. Possible ESD event or A/D converter issuewarning
50-161Weight—RH, invalid range RH during calibrationRight head calibration weight applied but RH beam reading invaliderror
50163Cal zero RF not validZero value for right foot beam invaliderror
50164Cal zero LF not validZero value for left foot beam invaliderror
50165Cal zero LH not validZero value for left head beam invaliderror
50166Cal zero RH not validZero value for right head beam invaliderror
50167Right foot max in wrong placeCalibration weight over right foot did not produce maximum beam readingerror
50168Left foot max in wrong placeCalibration weight over left foot did not produce maximum beam readingerror
50169Left head max in wrong placeCalibration weight over left head did not produce maximum beam readingerror
50 17Incorrect starting address for page sizeInvalid memory address detected during scale initializationcritical
5017A/D time-out—Invalid operation. Remove power and reset scale. Replace board if error repeatserror
50170Right head max in wrong placeCalibration weight over right head did not produce maximum beam readingerror
50171Error saving calibration zero dataInvalid operation during calibration saveerror
50172Error confirming calibration zero dataInvalid operation during calibration confirmationerror
50173Error getting calibration zero dataInvalid operation reading calibration dataerror
50174WEIGH_SETWEIGHT_CMD error saving offset, EEPROMInvalid operation during weight command executionerror
50175FP error calculating coefficientsCoefficients cannot be calculated during calibrationerror
50 18Address out of rangeMemory address exceeds valid range during operationcritical
5018Could not read serial EEPROM—Invalid operation. Replace board if error repeatserror
50 19EEPROM busy too longEEPROM access timeout during read/write operationcritical
5019EEPROM busy too long—Invalid operation. Remove power and reset scale. Replace board if error repeatserror
5020Number of bytes to read out of range—Invalid operation. Replace board if error repeatserror
50 20EEPROM address not validInvalid EEPROM address referenced during operationcritical
5021Number of bytes to read out of range—Invalid operation. Replace board if error repeatserror
50 21Neuron resetEmbedded processor reset detectedinfo
5022EEPROM busy too long—Invalid operation. Replace board if error repeatserror
50 22Software generated resetProcessor reset initiated by softwarewarning
5023PED check sums do not match—Invalid operation. Replace board if error repeatserror
50 23A/D time-outAnalog-to-digital converter does not respond within timeout perioderror
50 24Could not read serial EEPROMEEPROM read operation failscritical
5024Error getting beam readings—Look at additional error codes in GCI or Service Required fielderror
50 25EEPROM busy too longEEPROM access timeout during operationcritical
5025Invalid diagnostic command—A diagnostic command that scale does not support was senterror
50 26Number of bytes to read out of rangeRead operation requests invalid byte countcritical
50 27Number of bytes to read out of rangeRead operation requests invalid byte countcritical
50 28EEPROM busy too longEEPROM access timeoutcritical
50 29PED check sums do not matchPatient Elevation Detection data integrity check failserror
50 30Error getting beam readingsScale unable to read load cell signalserror
50 31Invalid diagnostic commandUnsupported diagnostic command received by scalewarning
5033Invalid range for A/D reading—Too much weight, beam failure, board failure, or no weight on beamserror
50 33Invalid range for A/D readingAnalog-to-digital converter produces out-of-range valueerror
50 34Non-valid diagnostic commandScale receives unrecognized diagnostic commandwarning
50 35Floating point error, weight calc range errorWeight calculation cannot be completed or exceeds rangeerror
50 36Constructor returned error, invalid rangesScale object instantiation fails due to out-of-range valueserror
50 38General calibration error, beam readings, zero readings, max valuesScale calibration fails during calibration procedureerror
50 39Try to get PED readings, A/D error returnedPatient Elevation Detection cannot read scale A/D valueserror
50 40Tried to get A/D readingsAnalog-to-digital converter does not respond within timeouterror
5040Tried to get A/D readings—A/D timed out. Check readings, apply weight to verify sensor changeerror
50 41Initial PED weight errorPatient Elevation Detection cannot initialize with insufficient weightwarning
5041Initial PED weight error—Minimum weight on bed required. Bed may need zeroing or board/beam/frame problemerror
50 42Alarm generated too many errors detectedMultiple errors detected during Patient Elevation Detection monitoringerror
50 43PED weight too smallScale weight measurement below PED enablement thresholdwarning
5043PED weight too small—PED not enabled, weight less than 50 lb. Do weigh function and zero bedwarning
50 45PED_construct error reading set weigh offset, EEPROM errorPatient Elevation Detection offset parameter reading failserror
5051SAVE_PED error writing—Invalid operation. Replace board if error repeatserror
50 51SAVE_PED error writingPatient Elevation Detection parameter write to storage failserror
50 52Save_coefficient_valuesCalibration coefficient storage failserror
5052Save_coefficient_values error—Invalid operation. Replace board if error repeatserror
5053Save_zero_values error—Invalid operation. Replace board if error repeatserror
50 53Save_zero_valuesZero calibration value storage failserror
50 54Save_beam_rdgsBeam reading data storage failserror
5054Save_beam_rdgs error—Invalid operation. Replace board if error repeatserror
5055Save_offset_adj error—Invalid operation. Replace board if error repeatserror
50 55Save_offset_adjScale offset adjustment storage failserror
5056Save_offset_adj error—Invalid operation. Replace board if error repeatserror
50 56Save_offset_adjScale offset adjustment storage failserror
50 57GET_ZERO_VALUES could not confirmZero calibration values do not match across storage locationserror
5057GET_ZERO_VALUES could not confirm—Zero readings inconsistent. Zero bed and run self-test. Replace board if persistserror
50 58GET_ZERO_VALUES could not readZero calibration values cannot be retrieved from storageerror
5059GET_PED_VALUES could not confirm—PED parameters inconsistent. Run self-test. Replace board if persistserror
50 59GET_PED_VALUES could not confirmPatient Elevation Detection parameters do not match across storageerror
50 60GET_PED_VALUES could not readPatient Elevation Detection parameters cannot be retrievederror
5061Coefficient could not confirm—Values inconsistent across EEPROM. Run self-test. Recalibrate or replace board if persistserror
5061Coefficient could not readUnable to read coefficient value from EEPROMerror
50 62Coefficient could not readCalibration coefficients cannot be retrieved from storageerror
5062Coefficient could not read—Run self-test. Verify calibration coefficients. Replace board if problem persistserror
5063GET_OFFSET_ADJ_VALUES could not confirm—Offset value inconsistent. Run self-test. Zero scale or replace board if persistserror
50 63GET_OFFSET_ADJ_VALUES could not confirmOffset adjustment values do not match across storage locationserror
50 65GET_OFFSET_ADJ_VALUES could not confirm last weightLast recorded weight value does not match across storage locationserror
50 66GET_OFFSET_ADJ_VALUES could not confirmOffset adjustment values do not match across storage locationserror
5066GET_OFFSET_ADJ_VALUES could not confirm—Offset value inconsistent. Run self-test. Zero scale or replace board if persistserror
50 67GET_OFFSET_ADJ_VALUES could not read last weightLast recorded patient weight cannot be retrieved from storagewarning
50 68GET_BEAM_RDGS could not confirmBeam reading calibration values do not match across storagewarning
5068GET_BEAM_RDGS could not confirm—Calibration readings inconsistent. Run self-test. Check coefficients with diagnosticswarning
5069GET_BEAM_RDGS could not read—Could not read calibration beam readings. Run board self-test from diagnosticserror
50 69GET_BEAM_RDGS could not readCalibration beam readings cannot be retrieved from storageerror
5070EEPROM_WRITE_BYTE could not write—Could not write value to EEPROM. Run board self test from diagnosticserror
50 70EEPROM_WRITE_BYTE could not writeEEPROM single byte write operation failserror
5071EEPROM_READ_BYTE could not read—Could not read EEPROM value. Run board self-test from diagnosticserror
5071EEPROM read byte failedCould not read EEPROM value during operationerror
5072EEPROM_TEST error savingEEPROM failure during test save operationcritical
5073EEPROM_TEST error confirmingEEPROM failure during test confirmationcritical
5074EEPROM_TEST write/read compare failedWrite/read comparison test failedcritical
5075Coefficients not in valid range after calculationCalibration coefficients calculated but out of valid rangeerror
5076WEIGH_ZERO_CMD no zero with PED onBed cannot be zeroed when PED is enabledwarning
5077Error taking weight PED_STATE_INITIAL_NO_WEIGHTWeight measurement failed in initial PED state without weighterror
5078EEPROM_TEST read errorEEPROM test read operation failedcritical
5079Valid coefficient channel 0 not in rangeWeight calibration or beam reading validationerror
5081VALID_COEFFICIENT ch1 not in rangeLeft foot channel coefficient outside valid rangeerror
5082VALID_COEFFICIENT ch2 not in rangeLeft head channel coefficient outside valid rangeerror
5083VALID_COEFFICIENT ch3 not in rangeRight head channel coefficient outside valid rangeerror
5084Zero channel 0 (right foot) not in valid rangeScale zeroing or weight baseline checkwarning
5085Zero channel 1 (left foot) not in valid rangeScale zeroing or weight baseline checkwarning
5086Zero channel 2 (left head) not in valid rangeScale zeroing or weight baseline checkwarning
5087Zero channel 3 (right head) not in valid rangeScale zeroing or weight baseline checkwarning
5088A/D beam readings channel 0 (right foot) out of rangeAnalog-to-digital converter reading outside valid range for right foot load cellerror
5089A/D beam readings channel 1 (left foot) out of rangeAnalog-to-digital converter reading outside valid range for left foot load cellerror
5090A/D beam readings channel 2 (left head) out of rangeAnalog-to-digital converter reading outside valid range for left head load cellerror
5091A/D beam readings channel 3 (right head) out of rangeAnalog-to-digital converter reading outside valid range for right head load cellerror
5092PED A/D beam readings channel 0 (right foot) out of rangePatient Exit Detection A/D readings for right foot outside valid rangeerror
5093PED A/D beam readings channel 1 (left foot) out of rangePatient Exit Detection A/D readings for left foot outside valid rangeerror
5094PED A/D beam readings channel 2 (left head) out of rangePatient Exit Detection A/D readings for left head outside valid rangeerror
5095PED A/D beam readings channel 3 (right head) out of rangePatient Exit Detection A/D readings for right head outside valid rangeerror
5097EEPROM write errorWrite operation to EEPROM failedcritical
5097Error writing to EEPROMEEPROM write operationcritical
5098SAVE_PED_DELAY writing to EEPROM errorPED save operationerror
5099Could not save PED state bits to EEPROMPED state save operationerror
51Test 3 error codeReserved test 3 failureerror
5100Could not save PED initial weight to EEPROMPED weight initializationerror
5101PED monitor could not start; maximum PED errors reachedToo many PED monitor initialization failurescritical
5102Could not load beam readings or zero from calibration dataFailed to retrieve beam readings or zero offsets from EEPROM during startupcritical
5103PED enabled but PCM (Patient Care Monitor) not detectedPED enabled without detecting Patient Care Monitor communicationerror
5105Time-out response from PCM (Patient Care Monitor)No timely response from Patient Care Monitor during communicationwarning
5106Time-out response from SCM (System Control Module)No timely response from System Control Module during communicationwarning
5107SAVE_SERIAL_NUMBER error writing to EEPROMSerial number write operationcritical
5108GET_SERIAL_NUMBER confirm failedSerial number read verificationcritical
5109GET_SERIAL_NUMBER read time-outSerial number read operationcritical
51:101Invalid state passed to PED state machineMemory corruptionerror
51/101 - Invalid state in PED state machinePatient Entry Detection state machine reached undefined stateState variable has invalid valueerror
51:107A/D sampling timeout responseA/D converter not responding within time limit (automatic reset triggered)error
51:107Timeout - A/D not sampling, automatic reset triggeredA/D sampling timeouterror
51/107 - Timeout A/D not samplingWeight sensor A/D conversion timeoutA/D converter does not complete measurement within timeouterror
5111SAVE_ERRORS EEPROM time-outError log write operationcritical
51:118Gravity constant value outside valid rangeGravity constant value entered outside 9.59999 to 9.999999 rangewarning
51/118 - Gravity constant out of rangeGravity acceleration value outside valid rangeGravity constant not between 9.59999 and 9.999999error
51:119Zero point A/D data out of rangeA/D reading at zero point exceeds valid rangeerror
51/119 - A/D data out of range during zero point saveSensor reading outside range while saving zero offsetWeight sensor A/D reading invalid during zero calibrationerror
51:120Error saving zero point data to EPROMEPROM write failureerror
51/120 - Error saving zero point data to EPROMEPROM write failure during zero calibrationEPROM device fails to store zero offset valueerror
5113GET_ERROR confirm failedError log read verificationcritical
5114GET_ERROR read time-outError log read operationcritical
51:140Tare value out of valid rangeAttempted to tare bed with weight outside specified limitswarning
51/140 - Tare value out of rangeBed tare weight outside allowable limitsTare or preset values exceed specification limitserror
51:143Error saving undo tare - value out of rangeUNDO TARE save operation failed with out-of-range valueerror
51/143 - Undo tare out of rangeUndo tare variable corruption or out of rangeUndo tare value invalid or out of boundserror
5115SAVE_ALARM write time-outAlarm event save operationcritical
5116GET_ALARM confirm failedAlarm event read verificationcritical
5117GET_ALARM read time-outAlarm event read operationcritical
51:171Right foot weight exceeds maximum load limitA/D reading from right foot load cell exceeds maximum safe weighterror
51/171 - Right foot beam weight exceeds maximumPatient weight centered on right foot exceeds load limitRight foot beam A/D reading exceeds maximum specificationerror
51:172Left foot weight exceeds maximum load limitA/D reading from left foot load cell exceeds maximum safe weighterror
51/172 - Left foot beam weight exceeds maximumPatient weight centered on left foot exceeds load limitLeft foot beam A/D reading exceeds maximum specificationerror
51-173Left head beam weight exceeds maximum load limitWeight reading on left head of bed exceeds system limiterror
51:173Left head beam over max load limitExcessive weight on left head sectioncritical
51-174Right head beam weight exceeds maximum load limitWeight reading on right head of bed exceeds system limiterror
51:174Right head beam over max load limitExcessive weight on right head sectioncritical
51:177Error saving coefficients to EPROMEPROM write failureerror
51-177Error saving coefficients to EPROMFailure during coefficient save operationerror
51:178Error reading coefficients from EPROMEPROM read failureerror
51-178Error reading coefficients from EPROMFailure during coefficient read operationerror
51-179Error saving gravity constants to EPROMFailure during gravity constant save operationerror
51:179Error saving gravity constants to EPROMEPROM write failureerror
5118Unrecognized command passed to boardInvalid command received by boardcritical
51-180Error reading gravity constants from EPROMFailure during gravity constant read operationerror
51:180Error reading gravity constants from EPROMEPROM read failureerror
51-181Error saving undo tare to EPROMFailure during undo tare save operationerror
51:181Error saving undo tare to EPROMEPROM write failureerror
51-182Error reading undo tare from EPROMFailure during undo tare read operationerror
51:182Error reading undo tare from EPROMEPROM read failureerror
51:183Error saving tare to EPROMEPROM write failureerror
51-183EPROM failure or memory corruption - tare save errorScale unable to save tare to EPROMerror
51-183Error saving tare to EPROMFailure during tare value save operationerror
51-184EPROM failure or memory corruption - tare read errorScale unable to read tare from EPROMerror
51-184Error reading tare from EPROMFailure during tare value read operationerror
51:184Error reading tare from EPROMEPROM read failureerror
51:185Error saving pulm module weight to EPROMEPROM write failureerror
51-185Error saving pulmonary module weight to EPROMFailure during pulmonary module weight save operationerror
51:186Error saving bed exit to EPROMEPROM write failureerror
51-186Error saving bed exit data to EPROMFailure during bed exit data save operationerror
51:187Error saving/clear error log to EPROMEPROM write failureerror
51-187Error saving or clearing error log to EPROMFailure during error log save or clear operationerror
51:188Error getting coefficients from EPROMEPROM read failureerror
51-188Error retrieving coefficients from EPROMFailure during coefficient retrieval operationerror
51-189Error retrieving zero point from EPROMFailure during zero point retrieval operationerror
51:189Error getting zero point from EPROMEPROM read failureerror
5119EEPROM error at offsetEEPROM access operationcritical
51-190Error saving zero point to EPROMFailure during zero point save operationerror
51:190Error saving zero point to EPROMEPROM write failureerror
51-191Error reading zero point from EPROMFailure during zero point read operationerror
51:191Error reading zero point from EPROMEPROM read failureerror
51-193Calculated weight is outside valid rangeWeight calculation result exceeds system limitserror
51:193Calculated weight out of rangeWeight calculation exceeds limitswarning
51:195Error saving zero point - out of range or EPROM write failureZero point outside valid rangeerror
51-195EPROM failure or write error - zero point out of rangeZero point outside valid range or EPROM write failureerror
51-195Error saving zero point with invalid range or EPROM write failureZero point value outside valid range or EPROM write failureerror
51-196Error reading zero point from EPROMFailure during zero point read from EPROMerror
51:196Error reading zero point from EPROMEPROM read failureerror
51-197EPROM failure - undo tare save errorScale unable to save undo tare to EPROMerror
51:197Error saving undo tare to EPROMEPROM write failureerror
51-197Error saving undo tare due to EPROM failureFailure during undo tare save operationerror
51-198Error saving tare weight due to EPROM failureFailure during tare weight save operationerror
51:198Error saving tare weight to EPROMEPROM write failureerror
51-199Error retrieving tare weight from EPROMFailure during tare weight retrieval operationerror
51:199Error getting tare weight from EPROMEPROM read or RAM failureerror
5120EEPROM error at zero addressEEPROM zero value accesscritical
51-202Error retrieving tare from EPROMFailure during tare retrieval operationerror
51:202Error getting tare from EPROMEPROM read or RAM failureerror
51-202EPROM failure or RAM corruption - tare retrieval errorScale unable to retrieve tare from memoryerror
51-203Error saving gravity constants due to EPROM failureFailure during gravity constant save operationerror
51:203Process gravity constant error savingEPROM write failureerror
51:204Process gravity constant error gettingEPROM or RAM failureerror
51-204Error retrieving gravity constants from EPROMFailure during gravity constant retrieval operationerror
51-205Checksum mismatch in RAM variablesRAM variable checksum verification failserror
51:205Check-sum mismatch in RAM variablesRAM integrity failureerror
51-206Gravity constant value outside valid rangeGravity constant not between specified limitserror
51:206Gravity constant out of rangeInvalid gravity valuewarning
51:207ACR A/D register mismatchA/D converter settings mismatcherror
51-207ACR A/D converter register mismatchCritical A/D converter register values differ from expected settingserror
51-209SETUP A/D converter register mismatchCritical A/D converter register values differ from expected settingserror
5121EEPROM error at coefficient addressEEPROM calibration data accesscritical
5122Zero or coefficient range not validCalculated or stored zero/coefficient value outside valid rangeerror
5123Could not save weight to EEPROMWeight data write operationcritical
5124Could not save coefficients to EEPROMCalibration coefficient write operationcritical
5125Could not save calibration data/beam readings to EEPROMCalibration data write operationcritical
5126WEIGH_ZERO_CMD error saving offset to EEPROMZero calibration write operationcritical
5127Weigh zero EEPROM save errorFailed to save zero calibration to EEPROMcritical
5127WEIGH_ZERO_CMD could not save zero to EEPROMZero calibration write operationcritical
5129Could not get zero from EEPROMZero calibration read operationcritical
5130Could not get coefficients from EEPROMCalibration coefficient read operationcritical
5132Could not save serial number to EEPROMSerial number write operationcritical
5133Could not write to EEPROMEEPROM write operationcritical
51:33Invalid value passed to function - corrupted RAM variableSystem attempted to read A/D value for non-existent beamerror
51/33 - Invalid A/D value for nonexistent beamAttempted to read A/D value for undefined beamRAM variable corruption or invalid beam indexerror
5134Could not read from EEPROMEEPROM read operationcritical
51:35A/D value out of rangeWeight sensor reading outside valid range or open beam detectederror
5135Could not write to EEPROM in new board testInitial board test/programmingcritical
51/35 - A/D value out of rangeScale beam weight reading out of valid rangeWeight sensor reading exceeds limits or beam failureerror
51:36Hit negative limit for total weightWeight drops below minimumerror
5136Could not read from EEPROM in new board testInitial board test/programmingcritical
51:36Negative weight limit exceededTotal weight reading below zero during operationerror
51/36 - Negative total weight limit hitScale calculated negative total weightBeam weight calculation results in negative valueerror
51:37Maximum weight limit exceeded (>204 kg)Total bed weight exceeds 204 kg or scale was not zeroed or open beamerror
5137A/D power up reset errorBoard power initializationcritical
51:37Hit max limit for total weightWeight exceeds 204 kg or scale zeroing failureerror
51/37 - Maximum total weight limit exceededTotal patient weight exceeds scale capacity of 204 kgSum of beam weights exceeds 204 kg or beam open circuiterror
5138Could not read serial number from EEPROMSerial number read operationcritical
5139Error getting A/D readingsA/D converter accesscritical
5141Error saving PED data to EEPROMPED data write operationcritical
5142EEPROM write error; could not update coefficientsCalibration coefficient write to EEPROMcritical
5143Calculated weight exceeds maximum; greater than 327.67 kgWeight calculation during normal operation or calibrationwarning
51:44Default case executed in state machine - memory corruptionInvalid state detected during case statement executionerror
51/44 - Default case in switch statementUnexpected code path executed indicating memory corruptionProgram execution reaches default case unexpectedlyerror
5145Calibration weight RF; RF beam reading invalidDuring weight calibration with weight on right footerror
51:45Calibration mode not enabledZero calibration command attempted without enabling calibration modewarning
51/45 - Calibration switch not enabledZero calibration attempted without calibration mode enabledCalibration command issued when mode not activatederror
5146Calibration weight RF; LF beam reading invalidDuring weight calibration with weight on right footerror
51:46Error writing to EPROM - pulmonary module weightEPROM write failureerror
51/46 - EPROM write error saving pulmonary module weightEPROM write failed during weight storage operationEPROM device fails to store pulmonary module weight valueerror
51:47Pulmonary module weight confirmation failedStored pulmonary weight value not consistent in EEPROM redundant locationserror
5147Calibration weight RF; LH beam reading invalidDuring weight calibration with weight on right footerror
51/47 - Pulmonary module weight verify failedStored weight value does not verify consistentlyWeight read from EPROM in third location differs from otherserror
5148Calibration weight RF; RH beam reading invalidDuring weight calibration with weight on right footerror
5149Calibration weight LF; RF beam reading invalidDuring weight calibration with weight on left footerror
51:49Pulmonary module weight read timeout - EEPROM read failureEEPROM read operation exceeded time limit when retrieving weight dataerror
51/49 - EPROM read timeoutEPROM read operation timeout during weight retrievalEEPROM device timeout reading weight dataerror
5150Calibration weight LF; LF beam reading invalidDuring weight calibration with weight on left footerror
5151Calibration weight LF; LH beam reading invalidDuring weight calibration with weight on left footerror
5152Calibration weight LF; RH beam reading invalidDuring weight calibration with weight on left footerror
5153Calibration weight LH; RF beam reading invalidDuring weight calibration with weight on left headerror
5154Calibration weight LH; LF beam reading invalidDuring weight calibration with weight on left headerror
51:55Displayed weight EPROM write errorEEPROM write operation failed when saving displayed weight valueerror
5155Calibration weight LH; LH beam reading invalidDuring weight calibration with weight on left headerror
51/55 - Display weight EPROM write errorFailed to store displayed weight value to EPROMEPROM device fails during weight value writeerror
5156Calibration weight LH; RH beam reading invalidDuring weight calibration with weight on left headerror
5157Calibration weight RH; RF beam reading invalidDuring weight calibration with weight on right headerror
5158Calibration weight RH; LF beam reading invalidDuring weight calibration with weight on right headerror
5159Calibration weight RH; LH beam reading invalidDuring weight calibration with weight on right headerror
5161Calibration weight RH; RH beam reading invalidDuring weight calibration with weight on right headerror
51:63Displayed weight confirmation failedStored displayed weight value not consistent in EEPROM redundant locationserror
5163Calibration zero RF not validDuring calibration zero procedure for right foot beamerror
51/63 - Display weight verification failedStored displayed weight does not verify in all three locationsWeight read from EPROM in third location differserror
5164Calibration zero LF not validDuring calibration zero procedure for left foot beamerror
5165Calibration zero LH not validDuring calibration zero procedure for left head beamerror
5166Calibration zero RH not validDuring calibration zero procedure for right head beamerror
5167Right foot beam maximum in wrong position during calibrationDuring weight calibration procedure for right foot beamerror
5168Left foot beam maximum in wrong position during calibrationDuring weight calibration procedure for left foot beamerror
5169Left head beam maximum in wrong position during calibrationDuring weight calibration procedure for left head beamerror
5170Right head beam maximum in wrong position during calibrationDuring weight calibration procedure for right head beamerror
5171Error saving calibration zero data to EEPROMEEPROM write operation during calibrationcritical
51:71Attempted UNDO TARE with bed exit detection armedUNDO TARE command issued while bed exit detection is enabledwarning
51/71 - UNDO TARE with bed exit armedUndo tare function attempted while bed exit detection enabledUser attempts UNDO TARE command when exit armedwarning
5172Error confirming calibration zero data in EEPROMEEPROM verification after writing calibration datacritical
5173Error getting calibration zero data from EEPROMEEPROM read operation during initialization or diagnosticscritical
5174WEIGH_SETWEIGHT_CMD error saving offset to EEPROMWeight set command offset write operationcritical
5175FP error calculating calibration coefficientsCalibration coefficient calculation during weight calibrationerror
52Test 4 error codeReserved test 4 failureerror
53Test 5 error codeReserved test 5 failureerror
53ERR_TEST5Test 5 errorerror
54ERR_TEST6Test 6 errorerror
54Test 6 error codeReserved test 6 failureerror
55ERR_TEST7Test 7 errorerror
55Test 7 error codeReserved test 7 failureerror
56ERR_TEST8Test 8 errorerror
56Test 8 error codeReserved test 8 failureerror
57Test 9 error codeReserved test 9 failureerror
57ERR_TEST9Test 9 errorerror
5 (Calibration Error)Max reading for weight on left foot incorrectDuring calibration when weight applied to left foot positionerror
6Maximum reading for weight on left head is incorrectCalibration detects left head zone reading outside expected range with calibration weight appliederror
64Blower failureBlower motor not operating or detected faulterror
65A/D conversion failureAnalog to digital converter fault detectederror
65ERR_ATOD_FAILAnalog-to-digital converter failureerror
66Blower hazard detectedBlower operation poses safety hazardcritical
67ERR_PV_PRS_HIHigh pressure when PV is OFFerror
67High pressure when PV OFFPressure detected with proportional valve disabledwarning
68Out of range pressure with PV ONProportional valve pressure out of specificationwarning
68ERR_PV_PRS_BADOut of range pressure when PV is ONerror
69ERR_BAD_CAL_Z1Bad calibration data for zone 1error
69Bad calibration data Zone 1Zone 1 calibration data invalid or corrupterror
6 (Calibration Error)Max reading for weight on left head incorrectDuring calibration when weight applied to left head positionerror
7Maximum reading for weight on right head is incorrectCalibration detects right head zone reading outside expected range with calibration weight appliederror
70Bad calibration data Zone 2Zone 2 calibration data invalid or corrupterror
70ERR_BAD_CAL_Z2Bad calibration data for zone 2error
71Bad calibration data Zone 3Zone 3 calibration data invalid or corrupterror
71ERR_BAD_CAL_Z3Bad calibration data for zone 3error
72ERR_BAD_CAL_Z4Bad calibration data for zone 4error
72Bad calibration data Zone 4Zone 4 calibration data invalid or corrupterror
73Bad calibration data proportional valveProportional valve calibration data invalid or corrupterror
73ERR_BAD_CAL_PVBad calibration data for PVerror
74Boost pressure low during rotationBoost pressure insufficient during bed rotationerror
74ERR_BOOST_LOW_PRSBoost pressure low during rotationerror
75Vacuum valve stuck zone 1Zone 1 vacuum valve stuck in positionerror
76Vacuum valve stuck zone 2Zone 2 vacuum valve stuck in positionerror
77Vacuum valve stuck zone 3Zone 3 vacuum valve stuck in positionerror
7 (Calibration Error)Max reading for weight on right head incorrectDuring calibration when weight applied to right head positionerror
80017TFSCM pressure valve home position from closed failureStepper motor unable to return valve from closed positionerror
80018TFSCM vacuum valve home position from closed failureStepper motor unable to return valve from closed positionerror
80019TFSCM pressure valve early close warningPressure valve closing prematurelywarning
80020TFSCM pressure valve early close failurePressure valve closing prematurely and not recoveringerror
80021TFSCM vacuum valve early close warningVacuum valve closing prematurelywarning
80022TFSCM vacuum valve early close failureVacuum valve closing prematurely and not recoveringerror
80023TFSCM pressure valve late close failurePressure valve fails to close at expected timeerror
80024TFSCM vacuum valve late close failureVacuum valve fails to close at expected timeerror
80025TFSCM both valves open (both controls contacted)Both pressure and vacuum valves open simultaneouslycritical
80033TSCM pressure valve home position from closed failureTSCM stepper motor unable to return valve from closed positionerror
80034TSCM vacuum valve home position from closed failureTSCM stepper motor unable to return valve from closed positionerror
80035TSCM pressure valve early close warningTSCM pressure valve closing prematurelywarning
80036TSCM pressure valve early close failureTSCM pressure valve closing prematurely and not recoveringerror
80037TSCM vacuum valve early close warningTSCM vacuum valve closing prematurelywarning
80038TSCM vacuum valve early close failureTSCM vacuum valve closing prematurely and not recoveringerror
80039TSCM pressure valve late close failureTSCM pressure valve fails to close at expected timeerror
80040TSCM vacuum valve late close failureTSCM vacuum valve fails to close at expected timeerror
80041TFSCM both valves open (both controls contacted)Both TSCM valves open simultaneouslycritical
80049LARCM removed while operating in therapy modeLeft arm recline module disconnected during operationerror
80050HARCM removed while operating in therapy modeHead arm recline module disconnected during operationerror
80051PVCM removed while operating in therapy modePressure valve control module disconnected during operationerror
80052AUX 1 removed while operating in therapy modeAuxiliary 1 module disconnected during operationerror
80053AUX 2 removed while operating in therapy modeAuxiliary 2 module disconnected during operationerror
80054Communication failure - Missed message warning (P.C.M limit control status)Warning: missed P.C.M limit control status messagewarning
80055Communication failure (P.C.M Limit control Status)P.C.M limit control status communication failureerror
80056Communication failure - Missed message warning (P.C.M articulation status)Warning: missed P.C.M articulation status messagewarning
80057Communication failure (P.C.M articulation status)P.C.M articulation status communication failureerror
80058Communication failure - Missed message warning (P.C.M bed status)Warning: missed P.C.M bed status messagewarning
80059Communication failure (P.C.M bed status)P.C.M bed status communication failureerror
80060Communication failure - Missed message warning (right UCM control status)Warning: missed right UCM control status messagewarning
80061Communication failure - Missed message warning (left UCM control status)Warning: missed left UCM control status messagewarning
80062Missed message warning (GCI control status)Warning: missed GCI control status messagewarning
80063Communication failure (No UCM control status)No UCM control status receivederror
80065ReservedReserved for future useunknown
80066ReservedReserved for future useunknown
80067ReservedReserved for future useunknown
80068ReservedReserved for future useunknown
80070ReservedReserved for future useunknown
80071ReservedReserved for future useunknown
80072ReservedReserved for future useunknown
80073ReservedReserved for future useunknown
80074ReservedReserved for future useunknown
80081Neuron memory corrupt warningTFSCM Neuron memory corruption detected (warning level)warning
80082Neuron memory corrupt failureTFSCM Neuron memory corruption failurecritical
80083TSCM memory corrupt warningTSCM memory corruption detected (warning level)warning
80084TSCM memory corrupt failureTSCM memory corruption failurecritical
80085Bad TFSCM transducer calibrationTFSCM transducer calibration errorerror
80086Bad TSCM transducer calibrationTSCM transducer calibration errorerror
80097Manifold pressure is below set point for more than 5 secondsAir supply pressure fails to maintain set pointerror
80098Air source cannot reach manifold pressure set-point within 12 secondsAir pressure fails to reach setpoint within 12 seconds during changeerror
80-113TFSCM Heel (Foot Therapy) zone pressure failureHeel mattress zone pressure cannot be established or drops below minimumwarning
80113Pressure override warningSystem pressure exceeds override thresholdwarning
80-113 through 116TFSCM pressure control failure or out of toleranceTFSCM measures mattress zone pressure outside tolerance limitserror
80114Maximum inflate count exceededCushion inflation cycles exceed maximum allowed counterror
80115Cushion inflate failureInability to inflate cushion to required pressureerror
80 116Cushion adjust count exceededExcessive adjustment cycleswarning
80-129TSCM Head zone pressure failureHead mattress zone pressure out of tolerancewarning
80-129 through 132TSCM mattress zone pressure out of specificationTreatment surface zone pressure below minimum or above maximum setpointwarning
80-129 through 132TSCM pressure control failure or out of toleranceTSCM measures mattress zone pressure outside tolerance limitserror
80/130Initialization failure - TSCM pressure failureTSCM module initialization failurecritical
80/145Initialization failureInitialization error with field valuescritical
80-145-008Blower supply hose system errorBlocked or damaged supply hoses or blower electrical failureerror
80 146Loss of AC powerAC power disconnected or failurecritical
80/161TFSM pressure valve late close failurePressure valve takes too long to closeerror
80-161 through 164TFSCM pressure or vacuum sensor failurePressure sensor in TFSCM not responding or reading out of rangeerror
80-161 through 164TFSCM additional failure conditionTFSCM detects failure mode in specified rangeerror
80-161 through 80-164TFSCM failureTreatment Foot Surface Control Module malfunctionerror
80/162TFSM vacuum valve late close failureVacuum valve takes too long to closeerror
80/163TFSM pressure valve late close warningPressure valve closes slower than normalwarning
80/164TFSM vacuum valve late close warningVacuum valve closes slower than normalwarning
80/165TSCM pressure valve late close failurePressure valve takes too long to closeerror
80-165 through 168TSCM pressure or vacuum sensor failurePressure sensor in TSCM not responding or reading out of rangeerror
80-165 through 168TSCM additional failure conditionTSCM detects failure mode in specified rangeerror
80-165 through 80-168TSCM failureTreatment Surface Control module malfunctionerror
80/166TSCM vacuum valve late close failureVacuum valve takes too long to closeerror
80/167TSCM pressure valve late close warningPressure valve closes slower than normalwarning
80/168TSCM vacuum valve late close warningVacuum valve closes slower than normalwarning
8017TFSCM pressure valve home position failed to return from closedTFSCM initialization or valve control sequenceerror
80 173Error getting calibration zero data—Invalid operationWorking board with repeatable error after power resetcritical
80 174WEIGH_SETWEIGHT_CMD error saving offset, EEPROM—Invalid operationWorking board with repeatable error after power resetcritical
80 175FP error calculating coefficients—The coefficients cannot be calculatedBeam readings have not changed during calibrationerror
80-17 through 31Treatment Foot Surface Control Module (TFSCM) switch or stepper failureTFSCM detects internal switch or stepper motor malfunctionerror
80-17 through 80-31TFSCM failureTreatment Foot Surface Control Module malfunctionerror
8018TFSCM vacuum valve home position failed to return from closedTFSCM initialization or valve control sequenceerror
8019TFSCM pressure valve early close warningTFSCM pressure valve control during operationwarning
8020TFSCM pressure valve early close failureTFSCM pressure valve control during operationerror
8021TFSCM vacuum valve early close warningTFSCM vacuum valve control during operationwarning
8022TFSCM vacuum valve early close failureTFSCM vacuum valve control during operationerror
8023TFSCM pressure valve late close failureTFSCM pressure valve control at end of operation cycleerror
8024TFSCM vacuum valve late close failureTFSCM vacuum valve control at end of operation cycleerror
8025TFSCM both valves open; both controls contacted simultaneouslyTFSCM valve control logic errorcritical
8026TFSCM invalid switch dataStepper motor or switch failureerror
80 27TFSCM pressure valve will not close warning (switch always contacted)Pressure valve stuck in open or partial open positionwarning
80 28TFSCM vacuum valve will not close warning (switch always contacted)Vacuum valve stuck in open or partial open positionwarning
80 29TFSCM both valves open warning (both switches contacted)Both valves open simultaneouslywarning
80 30TFSCM pressure valve will not open warning (switch not contacted)Pressure valve stuck closedwarning
80 31TFSCM vacuum valve will not open warning (switch not contacted)Vacuum valve stuck closedwarning
8033TSCM pressure valve home position failed to return from closedTSCM initialization or valve control sequenceerror
80-33 through 47Treatment Surface Control Module (TSCM) switch or stepper failureTSCM detects internal switch or stepper motor malfunctionerror
80-33 through 80-47TSCM failureTreatment Surface Control module malfunctionerror
8034TSCM vacuum valve home position failed to return from closedTSCM initialization or valve control sequenceerror
8035TSCM pressure valve early close warningTSCM pressure valve control during operationwarning
8036TSCM pressure valve early close failureTSCM pressure valve control during operationerror
8037TSCM vacuum valve early close warningTSCM vacuum valve control during operationwarning
80 38TSCM vacuum valve early close failureTSCM stepper motor problemerror
80 39TSCM pressure valve late close failureTSCM stepper motor problemerror
80 40TSCM vacuum valve late close failureTSCM stepper motor problemerror
80 41TFSCM both valves open (both controls contacted)TSCM stepper motor problemerror
80 42TSCM invalid switch dataInvalid switch signalwarning
80 43TSCM pressure valve will not close warning (switch always contacted)Pressure valve stuck openwarning
80 44TSCM vacuum valve will not close warning (switch always contacted)Vacuum valve stuck openwarning
80 45TSCM both valves open warning (both switches contacted)Both valves open simultaneouslywarning
80 46TSCM pressure valve will not open warning (switch not contacted)Pressure valve stuck closedwarning
80 47TSCM vacuum valve will not open warning (switch not contacted)Vacuum valve stuck closedwarning
8049LARCM removed while in therapy modeModule removal during active therapyerror
8050HARCM removed while in therapy modeModule removal during active therapyerror
8051PVCM removed while in therapy modeModule removal during active therapyerror
8052AUX 1 removed while in therapy modeModule removal during active therapyerror
8053AUX 2 removed while in therapy modeModule removal during active therapyerror
80 54Communication failure - Missed message warning (P.C.M limit control status)Signal cable or board failureerror
80 55Communication failure (P.C.M Limit control Status)Signal cable or board failureerror
80 56Communication failure - Missed message warning (P.C.M articulation status)Signal cable or board failureerror
80 57Communication failure (P.C.M articulation status)Signal cable or board failureerror
80 58Communication failure - Missed message warning (P.C.M bed status)Signal cable or board failureerror
8059Communication failure - PCM bed statusLost communication with bed status control moduleerror
80 60Communication failure - Missed message warning (right UCM control status)Signal cable or board failureerror
80 61Communication failure - Missed message warning (left UCM control status)Signal cable or board failureerror
8062Missed message warning - GCI control statusLost communication with GCI control modulewarning
8063Communication failure - No UCM control statusNo upper control module communication detectederror
80 65ReservedUnknownunknown
80 66ReservedUnknownunknown
80 67ReservedUnknownunknown
80 68ReservedUnknownunknown
80 69Missed message warning (PVCM status)Communication loss with PVCM modulewarning
80 70ReservedUnknownunknown
80 72ReservedUnknownunknown
80 74ReservedUnknownunknown
80 81Neuron memory corrupt warningTFSCM Neuron memory corruptionwarning
80 82Neuron memory corrupt failureTFSCM Neuron memory corruptioncritical
80 83TSCM memory corrupt warningTFSCM memory corruptionwarning
80 84TSCM memory corrupt failureTFSCM memory corruptioncritical
80 85Bad TFSCM transducer calibrationTFSCM transducer calibration failureerror
80 86Bad TSCM transducer calibrationTSCM transducer calibration failureerror
80-97Blower/supply system failureBlower does not operate during initialization or operationerror
80 97Manifold pressure is below set point for more than 5 secondsInsufficient manifold pressureerror
80 98Air source can not reach manifold pressure set-point change within 12 secondsSlow pressure riseerror
80-98Blower/supply system secondary failureBlower malfunction or supply hose damageerror
8113Pressure override warningPneumatic pressure exceeded safety thresholdwarning
8114Maximum inflate count exceededInflation cycle count limit exceedederror
8115Cushion inflate failureCushion failed to inflateerror
8116Cushion adjust count exceededAdjustment cycle count limit exceedederror
8129Pressure failurePneumatic pressure system failurecritical
8130Initialization failure - Pressure failureSystem initialization failed due to pressure issuecritical
8145Initialization failure - Blower not runningSystem initialization failed due to blower stoppedcritical
8146Loss of AC powerAC power supply lostcritical
8161TFSCM pressure valve late close failureValve closure timing faulterror
8162TFSCM vacuum valve late close failureValve closure timing faulterror
8163TFSCM pressure valve late close warningValve closure timing issuewarning
8164TFSCM vacuum valve late close warningValve closure timing issuewarning
8165TSCM pressure valve late close failureValve closure timing faulterror
8166TSCM vacuum valve late close failureValve closure timing faulterror
8167TSCM pressure valve late close warningValve closure timing issuewarning
8168TSCM vacuum valve late close warningValve closure timing issuewarning
84ERR_Z1_BAD_STATEBad state in zone 1 state machineerror
84Zone 1 bad state in state machineZone 1 state machine enters invalid stateerror
85Zone 2 bad state in state machineZone 2 state machine enters invalid stateerror
85ERR_Z2_BAD_STATEBad state in zone 2 state machineerror
85-01Head angle mismatchHead angle sensor or actuator position disagreementerror
85-199Head angle out of rangeHead angle measurement exceeds acceptable limitserror
85-200Foot angle out of rangeFoot angle measurement exceeds acceptable limitserror
85-201Loss of communications with PCMPCM module communication failureerror
85-202RCV comm buffer size errorReceive buffer size too large, zero, or overflowerror
85-203Loss of communications with GCIGCI module communication failureerror
85-204RCV comm checksum errorData transmission checksum verification failederror
85-205Patient weight update not received from GCIGCI fails to transmit patient weight dataerror
85-206Undefined value in send_output functionSoftware encounters unhandled value in command handlererror
85-207Undefined value in gci_command_b functionSoftware encounters unhandled value in command handlererror
85-209Undefined value in gci_command_a functionSoftware encounters unhandled value in command handlererror
85-210Undefined value in send_to_network functionSoftware encounters unhandled value in command handlererror
85-211RCV comm buffer error repeated 20 timesBuffer size error occurs 20 consecutive timescritical
85-212RCV checksum error too many in a row, service requiredChecksum errors repeated consecutivelycritical
85-213Too many rcv (pio buff) errorsExcessive receive buffer errors detectederror
85-214Turn assist cannot startTurn assist motor fails to start when commandedwarning
85-215Turn assist cannot start - left siderail downTurn assist blocked when left intermediate siderail not raisedinfo
85-216Patient weight out of rangeGCI reports patient weight outside acceptable limitswarning
85-217Head angle out of rangeHead angle measurement exceeds acceptable limitserror
85-218Foot angle out of rangeFoot angle measurement exceeds acceptable limitserror
86Zone 3 bad state in state machineZone 3 state machine enters invalid stateerror
86ERR_Z3_BAD_STATEBad state in zone 3 state machineerror
87Zone 4 bad state in state machineZone 4 state machine enters invalid stateerror
87ERR_Z4_BAD_STATEBad state in zone 4 state machineerror
87-41Mattress disconnected errorMattress connection lost or not detectederror
87-43External EEPROM I2C errorExternal EEPROM communication failureerror
87-44EEPROM data corrupt or PCB mismatch1 = Error Present, 0 = Error Not Presenterror
87-45Valve type mismatch1 = Error Present, 0 = Error Not Presenterror
87-46Under solenoid voltageSolenoid supply voltage below acceptable minimumerror
87-47Over solenoid voltage1 = Error Present, 0 = Error Not Presentwarning
87-48Over supervisory voltage on1 = Error Present, 0 = Error Not Presentwarning
87-49Under supervisory voltage1 = Error Present, 0 = Error Not Presentwarning
87-50Over supervisory off voltage1 = Error Present, 0 = Error Not Presentwarning
87-51Valve current under error1 = Error Present, 0 = Error Not Presenterror
87-52Valve current over error1 = Error Present, 0 = Error Not Presenterror
87-53Valve current under error - turn assist1 = Error Present, 0 = Error Not Presenterror
87-54Valve current over error - turn assist1 = Error Present, 0 = Error Not Presenterror
87-55CAN heartbeat missingCAN bus heartbeat message not receivederror
87-56Inflate head bladder error1 = Error Present, 0 = Error Not Presenterror
87-57Inflate seat bladder error1 = Error Present, 0 = Error Not Presenterror
87-58Inflate heel bladder error1 = Error Present, 0 = Error Not Presenterror
87-59Deflate head bladder error1 = Error Present, 0 = Error Not Presenterror
87-60Deflate seat bladder error1 = Error Present, 0 = Error Not Presenterror
87-61Deflate heel bladder error1 = Error Present, 0 = Error Not Presenterror
87-62Deflate right turn assist bladder errorRight turn assist bladder deflation failserror
87-63Deflate left turn assist bladder errorLeft turn assist bladder deflation failserror
87-64Inflate LTA bladder error1 = Error Present, 0 = Error Not Presenterror
87-65Inflate RTA bladder error1 = Error Present, 0 = Error Not Presenterror
87-66Excessive leak headHead section air pressure loss exceeds thresholderror
87-67Excessive leak seatSeat section air pressure loss exceeds thresholderror
87-68Excessive leak footFoot section air pressure loss exceeds thresholderror
87-69Excessive leak left turn assistLeft turn assist air pressure loss exceeds thresholderror
87-70Excessive leak right turn assistRight turn assist air pressure loss exceeds thresholderror
87-71EEPROM data corrupt or PCB mismatch1 = Error Present, 0 = Error Not Presenterror
87-7224V supply error1 = Error Present, 0 = Error Not Presentcritical
87-73Blower Voltage Error Present1 = Error Present, 0 = Error Not Presenterror
87-74External EEPROM Error Present1 = Error Present, 0 = Error Not Presenterror
87-75CAN Heartbeat Error Present1 = Error Present, 0 = Error Not Presenterror
87-77Blower Current Error Present1 = Error Present, 0 = Error Not Presenterror
88Zone 1 no new data timeoutTimeout waiting for Zone 1 data updateerror
89Zone 2 no new data timeoutTimeout waiting for Zone 2 data updateerror
90Zone 3 no new data timeoutTimeout waiting for Zone 3 data updateerror
90-100Executed default in switch statementUnexpected code path executederror
90-101Executed default in switch statement - transition sectionUnexpected code path in state transitionerror
90-102Executed default in switch statement - timer sectionUnexpected code path in timer handlingerror
90-103Mode or board command error - no match for TFM timeoutCommand timeout or unrecognized commanderror
90-104Rotation level right out of rangeInvalid rotation position valueerror
90-105Rotation level left out of rangeInvalid rotation position valueerror
90-106Executed default in switch statementUnexpected code path executederror
90/107Variable found out of rangeInvalid variable value in firmwarewarning
90-108Error found - index for pv is not validInvalid PV configuration indexerror
90/108Invalid PV indexPV module index errorwarning
90-109No TFM communications - illegal configurationTFM module communication lostcritical
90-110No TTM communications - illegal configurationTTM module communication lostcritical
90111No base communications illegal configuration rotation module no baseBase module missing when rotation module presenterror
90113No base communications illegal configuration PV module no baseBase module missing when PV module presenterror
90-114PV module installed but cannot communicate with modulePV module communication failureerror
90-115Rotation module installed but cannot communicate with moduleRotation module communication failureerror
90-116Rotation module removed during rotationModule removed while in operationwarning
90/117Loss of PCM communication - bed positionsPCM communication failure affecting position controlcritical
90.118Sending data to GCI with invalid object numberGCI data send with invalid object_no (not 2 or 3)error
90-119Timeout waiting for ready too longModule ready signal timeouterror
90-120Mode or board command error - no match for TTM timeoutCommand timeout or unrecognized command to TTMerror
90-121Mode or board command error - no match for BASE timeoutCommand timeout or unrecognized command to BASEerror
90/122ROTATION command mismatch or timeoutROTATION mode or board command errorerror
90-122Mode or board command error - no match for ROTATION timeoutCommand timeout or unrecognized command to ROTATIONerror
90/123Loss of GCI communicationsGraphical Caregiver Interface communication failurecritical
90124Loss of siderail left communicationsSiderail left module communication failurewarning
90125Loss of siderail right communicationsSiderail right module communication failurewarning
90/126EEPROM write minute counter errorMinute counter write failureerror
90127Write all rotation statistics errorFailure to write rotation statisticswarning
90129Read all rotation statistics errorFailure to read rotation statisticswarning
90/130Error reading single rotation statisticEEPROM read failure for individual rotation staterror
90/131Error writing single rotation statisticEEPROM write failure for individual rotation staterror
90-132EEPROM write error for therapy min counterFailed write to therapy min counter in EEPROMerror
90-133EEPROM write error for off min counterFailed write to off min counter in EEPROMerror
90-134EEPROM write error for diagnostic time stamp 2Failed write to diagnostic time stamp 2 in EEPROMerror
90-135EEPROM read error for diagnostic time stamp 2Failed read of diagnostic time stamp 2 from EEPROMerror
90-136EEPROM write error for rotation counterFailed write to rotation counter in EEPROMerror
90-137EEPROM write error for percussion counterFailed write to percussion counter in EEPROMerror
90-138EEPROM write error for vibration counterFailed write to vibration counter in EEPROMerror
90-139EEPROM write error for statistics indexFailed write to statistics index in EEPROMerror
90-140EEPROM read error for statistics indexFailed read of statistics index from EEPROMerror
90-141EEPROM write error for module weightFailed write to module weight in EEPROMerror
90-142EEPROM read error for module weightFailed read of module weight from EEPROMerror
90143WRITE_VIB_PERC_EE errorCannot write vibration percussion to EEPROMerror
90-143EEPROM write error for vibration/percussion dataFailed write to vibration/percussion data in EEPROMerror
90-145EEPROM read error for rotation counterFailed read of rotation counter from EEPROMerror
90-146EEPROM read error for percussion counterFailed read of percussion counter from EEPROMerror
90-147EEPROM read error for vibration counterFailed read of vibration counter from EEPROMerror
90148READ_VIB_PERC_EE errorCannot read vibration percussion from EEPROMerror
90-148EEPROM read error for vibration/percussion dataFailed read of vibration/percussion data from EEPROMerror
90-149EEPROM write error for serial numberFailed write to serial number in EEPROMerror
90-150EEPROM read error for alarm silence timeFailed read of alarm silence time from EEPROMerror
90-151EEPROM read error for RTC power down dataFailed read of RTC power down data from EEPROMerror
90-152EEPROM read error for therapy min counterFailed read of therapy min counter from EEPROMerror
90-153EEPROM read error for serial numberFailed read of serial number from EEPROMerror
90-154Therapy ID variable out of valid rangeTherapy ID variable does not fall within acceptable rangeerror
90-155Index out of range fatal errorSoftware index exceeds valid boundscritical
90-156Percussion/Vibration module installed without base modulePV or Rotation module detected but no base module presenterror
90-157Rotation module installed without base moduleRotation module detected but no base module presenterror
90-158Reset all pulmonary modulesDiagnostic command sent to reset modulesinfo
90-158Error reading Q-factor count dataFailed to read Q-factor count from module memoryerror
90-159Initialize new boardDiagnostic command sent to initialize boardinfo
90-159Error writing Q-factor dataFailed to write Q-factor data to module memoryerror
90-161Timer expiration errorTimer expired unexpectedly during operationerror
90-162Error writing statistics data to FRAMFailed to write statistics to ferroelectric RAMerror
90-163Timer not incrementing errorSoftware timer failed to increment; error[3] contains timer IDerror
90-164PPM module removed during percussion/vibration operationPercussion/Vibration module detected as removed during operationerror
90165Pressure-rotation module no communication on power upPRM module fails to communicate at startuperror
90166Base module no communication on power upBase module (PBM) fails to communicate at startuperror
90167Pressure-pump module no communication on power upPPM module fails to communicate at startuperror
90168Therapy treatment module no communicationTTM module communication failureerror
90169Therapy function module no communicationTFM module communication failureerror
90/17Error writing alarm silence to EEPROMEEPROM write failure for alarm silenceerror
90170Rotation checksum errorChecksum validation fails for rotation dataerror
90171Base module installed without communicationBase module detected but cannot communicateerror
90172More than one therapy active at resetMultiple active therapies detected at startupinfo
90173Checksum error for data sending to PV valveChecksum validation fails for PV valve dataerror
90174Patient weight for module mismatch or zeroModule patient weight invalid or zerowarning
90175Patient weight not updated from GCIGCI fails to transmit patient weight updatewarning
90177GCI SpO2RT with LAL compatible command not receivedIncompatible GCI command for SpO2RT LAL modulewarning
90178LAL module not communicatingLAL module communication failurewarning
90179Pressure request exceeds 30 inch waterPressure request command exceeds safe limitwarning
90/18EEPROM error writing minute counterEEPROM write failure for minute countererror
90180Cannot determine EEPROM typeEEPROM identification failed at startupcritical
90181EEPROM type not validEEPROM type read but not recognizedcritical
90182Error writing shut off mode to EEPROMFailure to write shut off mode datawarning
90183Error reading shut off mode from EEPROMFailure to read shut off mode datawarning
90184No pressure reading from LAL moduleLAL module not returning pressure datainfo
90-185Scale diagnostic functionDiagnostic command sent to test scaleinfo
90185Pressure-vibration module not Plus versionNon-Plus version of P and V module detectedwarning
90186Therapy function module not Plus versionNon-Plus version of TFM detectedwarning
90187Rotation not Plus versionRotation module software version incompatibleerror
90188Base not Plus versionBase module software version incompatibleerror
90189Therapy treatment module not Plus versionNon-Plus version of TTM detectedwarning
90190EEPROM error installed variableInstalled variable EEPROM errorwarning
90191EEPROM error acclimate timerAcclimate timer EEPROM errorwarning
90193State number out of rangeState variable exceeds valid rangeinfo
90194System in failure stateSystem has entered failure stateinfo
90195Next level for trainingTraining mode level advancementinfo
90196Started rotationRotation therapy initiatedinfo
90196Rotation therapy startedRotation therapy initiatedinfo
90197Write module weight EEPROM error for LAL moduleFailure to write LAL module weight to EEPROMwarning
90198Read module weight EEPROM error for LAL moduleFailure to read LAL module weight from EEPROMwarning
90/20Error writing therapy countersEEPROM write failure for therapy dataerror
90-203Short valve cycle and leak testDiagnostic command sent to test valves and bladdersinfo
90/21Error writing rotation dataEEPROM write failure for rotation statisticserror
90-219Clear leak test failure countsDiagnostic command sent to reset FRAM countersinfo
90/22Error writing percussion dataEEPROM write failure for percussionerror
90-220Switch/case default executedSoftware state machine reached unhandled caseerror
90-220Clear permanent valve countersDiagnostic command sent to reset countersinfo
90-221BYPASS mode for simulatorDiagnostic command sent to enable bypass modeinfo
90-222Clear permanent cycle countersDiagnostic command sent to reset countersinfo
90/23Error writing vibration dataEEPROM write failure for vibrationerror
90/24Error writing percussion and vibration dataEEPROM write failure for combined therapyerror
90-241Switch/case default executedSoftware state machine reached unhandled caseerror
90-245Switch/case default executedSoftware state machine reached unhandled caseerror
90-245Display communication quality factorDiagnostic command sent to check CAN bus qualityinfo
90-249Switch/case default executedSoftware state machine reached unhandled caseerror
90/25EEPROM busy too longEEPROM timeout on write operationerror
90-256Air system off for foam mattressDiagnostic command sent to disable air systeminfo
90/26Number of bytes to read out of rangeInvalid EEPROM read requestwarning
90/27Number of bytes to read out of rangeInvalid EEPROM read requestwarning
90/28EEPROM busy too longEEPROM timeout on read operationerror
90-29TFM module in safe stateTFM enters safe state modewarning
90-30TTM module in safe stateTTM enters safe state modewarning
90-31PBM module in safe statePBM enters safe state modewarning
90-33PRM module in safe statePRM enters safe state modewarning
90/34Default case executed in switch statementUnexpected code path in firmwarewarning
90/35Error writing serial numberEEPROM write failure for serial numbererror
90/36Error writing serial numberEEPROM write failure for serial numbererror
90/37Error writing serial numberEEPROM write failure for serial numbererror
90/38Error writing serial numberEEPROM write failure for serial numbererror
90/39Error writing serial numberEEPROM write failure for serial numbererror
90/40Error reading rotation dataEEPROM read failure for rotationerror
90-41Read rotation confirm errorEEPROM read verification failureerror
90/41Error confirming rotation dataEEPROM verification failure for rotationerror
90-42Manifold pressure failure on power upLow pneumatic pressure at startuperror
90-43Timed out trying to go to position for pump valvePump valve position command timeouterror
90-44Default executed in case statementUnexpected code path executederror
90-45Valve opening percentage value out of rangePump valve percentage command out of valid rangewarning
90.46Bad pressure readingPressure sensor reading invaliderror
90.47Invalid command receivedUnrecognized control commanderror
90/49Command queue overflowToo many pending firmware commandserror
90/50Bad target specifiedInvalid target in firmware commandwarning
90/51Stale messageOutdated or delayed firmware messagewarning
90/53Error reading on-time valueEEPROM read failure for on-timeerror
90/54Error reading off-time valueEEPROM read failure for off-timeerror
90/55Error reading start-time valueEEPROM read failure for start-timeerror
90/56Error reading therapy countersEEPROM read failure for therapy dataerror
90/57Error saving dataData write failure during normal operationerror
90/58Error saving dataData write failure during normal operationerror
90/59Error saving dataData write failure during normal operationerror
90/60Error saving or reading dataData access failure during operationerror
90/61Error saving dataData write failure during normal operationerror
90-62Error reading data from EEPROM during resetMemory read failure at startuperror
90/63Error reading dataEEPROM or data read failureerror
90/65TFM module communication errorCommunication failure to TFM modulecritical
90-65Error tfm_moduleTFM module error detectederror
90/66Base module communication errorCommunication failure to base modulecritical
90-66Error base_moduleBase module error detectederror
90.67Pulmonary/Percussion module communication errorCommunication failure with PV moduleerror
90-67Error pv_modulePressure valve module error detectederror
90.68Therapy time tracking module communication errorCommunication failure with TTM moduleerror
90-68Error ttm_moduleTTM module error detectederror
90/69Spare module communication errorCommunication failure to spare modulecritical
90-69Error spare_moduleSpare module error detectederror
90/70Rotation module communication errorCommunication failure to rotation modulecritical
90-70Error rot_moduleRotation module error detectederror
90.71Timeout reading pressure valuesPressure read operation exceeds timeouterror
90/72EEPROM busy too long on readEEPROM timeouterror
90/73EEPROM busy too long on writeEEPROM timeouterror
90/74Error writing rotation statisticsEEPROM write failure for rotation dataerror
90/75Error writing rotation statisticsEEPROM write failure for rotation dataerror
90/76Error writing rotation statisticsEEPROM write failure for rotation dataerror
90/77Error writing rotation statisticsEEPROM write failure for rotation dataerror
90.78SPI communication error to rotation moduleSerial Peripheral Interface communication failserror
9079Detect line connection error to rotation moduleConnection lost to rotation moduleerror
90-81SPI communication error to pv moduleSerial bus communication failureerror
9082Detect line connection error to PV moduleConnection lost to PV moduleerror
90/83Error reading/writing valuesData read/write failure to moduleserror
90-84Having to resend command to base module for normal modeCommand acknowledgment failurewarning
90-85Having to resend command to rot module for normal modeCommand acknowledgment failurewarning
90/86Error writing statistics indicesEEPROM write failure for statisticserror
90/87Error reading statistics indicesEEPROM read failure for statisticserror
90/88Day date out of range for statistics readInvalid date in statistics read operationwarning
90/89Error writing diagnostic statisticsEEPROM write failure for diagnostic dataerror
90/90Day date out of range for statistics readInvalid date in statistics read operationwarning
90/91Error reading diagnostic statisticsEEPROM read failure for diagnostic dataerror
90-94Executed default in switch statementUnexpected code path executederror
90/95PV state machine errorPulmonary valve state machine failureerror
90.97PV state machine error with other modulesModules fail to maintain correct state during therapyerror
9097PV state machine other modules will not stay in correct state during therapyPV module unable to maintain state during operationerror
90.98Checksum error with dataData integrity check failserror
90-99Display software revisionDiagnostic command sent to display module versionsinfo
90-99Frequency from tfm or ppm does not matchFrequency synchronization failureerror
90/99Frequency mismatch between modulesTFM or PPM frequency does not matcherror
91Zone 4 no new data timeoutTimeout waiting for Zone 4 data updateerror
91-1RS232 serial communication overflow warningRS232 buffer overflow detectedinfo
91-100Zone 2 pressure not achieved during leak testZone 2 failed to reach required pressure during leak testerror
91-101Zone 3 pressure not achieved during leak testZone 3 failed to reach required pressure during leak testerror
91-102Zone 1 pressure control failure during leak testZone 1 failed pressure control during leak testerror
91-103Zone 2 pressure control failure during leak testZone 2 failed pressure control during leak testerror
91-104Zone 3 pressure control failure during leak testZone 3 failed pressure control during leak testerror
91-112Zone 1 pressure control unable to reach setpointHeel bladder pressure control failure - cannot reach target setpointerror
91-112, 115, 118TFM Heel zone pressure errorHeel (Purple) zone pressure out of specification on Foot Therapy mattresserror
91-113Zone 2 pressure control unable to reach setpointRetract bladder pressure control failure - cannot reach target setpointerror
91-113, 116, 119TFM Retract zone pressure errorRetract (Gray) zone pressure out of specification on Foot Therapy mattresserror
91-114Zone 3 pressure control unable to reach setpointCollapse bladder pressure control failure - cannot reach target setpointerror
91-114, 117, 120TFM Collapse zone pressure errorCollapse (Orange) zone pressure out of specification on Foot Therapy mattresserror
91-115Zone 1 pressure out of tolerance for 15 secondsHeel bladder pressure not within tolerance band for 15 secondserror
91-116Zone 2 pressure out of tolerance for 15 secondsRetract bladder pressure not within tolerance band for 15 secondserror
91-117Zone 3 pressure out of tolerance for 15 secondsCollapse bladder pressure not within tolerance band for 15 secondserror
91-118Zone 1 pressure outside safe limitsHeel bladder pressure outside safe operating limitserror
91-119Zone 2 pressure outside safe limitsRetract bladder pressure outside safe operating limitserror
91-120Zone 3 pressure outside safe limitsCollapse bladder pressure outside safe operating limitserror
91-121Mode/hazard timeoutMode or hazard timeout condition triggerederror
91-130EEPROM still busy errorEEPROM device still processing from previous operationerror
91-131EEPROM bad address errorAttempted access to invalid EEPROM addresserror
91-132EEPROM unknown error during initializationEEPROM error occurred during module initializationerror
91-133EEPROM data verification failureEEPROM data verification checksum mismatcherror
91-134EEPROM data error in Sector 1EEPROM Sector 1 read/write error detectederror
91-135EEPROM data error in Sector 2EEPROM Sector 2 read/write error detectederror
91-136EEPROM data error in Sector 3EEPROM Sector 3 read/write error detectederror
91-137EEPROM data mismatch all sectorsEEPROM redundancy check failed across all sectorserror
91-138EEPROM initialization failureEEPROM failed to initialize at module startuperror
91-139EEPROM test error 1 (reserved)EEPROM test 1 failure generatederror
91-140EEPROM test error 2 (reserved)EEPROM test 2 failure generatederror
91-141EEPROM test error 3 (reserved)EEPROM test 3 failure generatederror
91-142EEPROM test error 4 (reserved)EEPROM test pass count error generatederror
91-144Safe state error code (hex 0x90)Safe state error condition triggeredcritical
91-145ROM checksum verification failure (hex 0x91)ROM checksum failed during verificationcritical
91-17SPI serial communication overflow warningSPI buffer overflow detectedinfo
91-18SPI bad beginning of frame warningSPI frame received with invalid start delimiterinfo
91-19SPI bad CRC warningSPI frame received with incorrect checksuminfo
91-2RS232 bad beginning of frame warningRS232 frame received with invalid start delimiterinfo
91-20SPI communication timeout warningNo SPI data received within timeout periodinfo
91-21SPI bad message ID warningSPI frame received with invalid message IDinfo
91-3RS232 bad CRC warningRS232 frame received with incorrect checksuminfo
91-325V power supply voltage low warning5V supply voltage below thresholdinfo
91-335V power supply voltage high warning5V supply voltage above thresholdinfo
91-3415V power supply voltage low warning15V supply voltage below thresholdinfo
91-3515V power supply voltage high warning15V supply voltage above thresholdinfo
91-4RS232 communication timeout warningNo RS232 data received within timeout periodinfo
91-48Timers not running errorSoftware timers failed to start or halted unexpectedlyerror
91-49Test error code 1 (reserved)Test 1 error code generatederror
91-5RS232 bad message ID warningRS232 frame received with invalid message IDinfo
91-50Test error code 2 (reserved)Test 2 error code generatederror
91-51Test error code 3 (reserved)Test 3 error code generatederror
91-52Test error code 4 (reserved)Test 4 error code generatederror
91-53Test error code 5 (reserved)Test 5 error code generatederror
91-54Test error code 6 (reserved)Test 6 error code generatederror
91-55Test error code 7 (reserved)Test 7 error code generatederror
91-56Test error code 8 (reserved)Test 8 error code generatederror
91-57Test error code 9 (reserved)Test 9 error code generatederror
91-64Blower failure errorPressure blower motor failed or not operatingerror
91-65Analog to digital converter failureATOD converter malfunction detectederror
91-66Blower hazard errorBlower safety hazard condition detectedcritical
91-67Percussion/Vibration high pressure when OFFHigh pressure detected in PV system when module is OFFerror
91-68Percussion/Vibration pressure out of range when ONPressure out of acceptable range when PV module is ONerror
91-69Bad calibration data Z1 (hex 0x45)Zone 1 calibration data invalid or corruptederror
91-70Bad calibration data Z2 (hex 0x46)Zone 2 calibration data invalid or corruptederror
91-71Bad calibration data Z3 (hex 0x47)Zone 3 calibration data invalid or corruptederror
91-72Bad calibration data Z4 (hex 0x48)Zone 4 calibration data invalid or corruptederror
91-73Bad calibration data for Percussion/Vibration (hex 0x49)PV module calibration data invalid or corruptederror
91-74Boost pressure low during rotation (hex 0x4A)Boost pressure insufficient during rotation operationerror
9175Vacuum valve stuck zone 1Vacuum valve failed to open or close in zone 1error
9176Vacuum valve stuck zone 2Vacuum valve failed to open or close in zone 2error
9177Vacuum valve stuck zone 3Vacuum valve failed to open or close in zone 3error
91-84Zone 1 bad state in state machineZone 1 software state machine reached invalid stateerror
91-85Zone 2 bad state in state machineZone 2 software state machine reached invalid stateerror
91-86Zone 3 bad state in state machineZone 3 software state machine reached invalid stateerror
91-87Zone 4 bad state in state machineZone 4 software state machine reached invalid stateerror
91-88Zone 1 no new data timeoutTimeout waiting for new zone 1 pressure dataerror
91-89Zone 2 no new data timeoutTimeout waiting for new zone 2 pressure dataerror
91-90Zone 3 no new data timeoutTimeout waiting for new zone 3 pressure dataerror
91-91Zone 4 no new data timeoutTimeout waiting for new zone 4 pressure dataerror
91-92Bad zone in motor state machineInvalid zone identifier in motor control state machineerror
91-93Bad zone in no new data errorInvalid zone in no new data error conditionerror
91-96Zone 1 leak detected during leak testPressure leak detected in zone 1 during leak test procedureerror
91-97Zone 2 leak detected during leak testPressure leak detected in zone 2 during leak test procedureerror
91-98Zone 3 leak detected during leak testPressure leak detected in zone 3 during leak test procedureerror
91-99Zone 1 pressure not achieved during leak testZone 1 failed to reach required pressure during leak testerror
92ERR_BAD_ZONEBad zone in motor state machineerror
92Bad zone in motor state machineInvalid zone detected in motor control state machineerror
92-1RS232 serial communication overflow warningRS232 buffer overflow detectedinfo
92 100Zone 2 not reaching pressure during leak testZone 2 fails to reach required pressure in diagnosticerror
92 101Zone 3 not reaching pressure during leak testZone 3 fails to reach required pressure in diagnosticerror
92 102Zone 1 pressure control failure during leak testZone 1 fails to maintain pressure during diagnosticerror
92 103Zone 2 pressure control failure during leak testZone 2 fails to maintain pressure during diagnosticerror
92 104Zone 3 pressure control failure during leak testZone 3 fails to maintain pressure during diagnosticerror
92-112ERR_Z1_NO_CONTROL: zone 1 not able to reach setpointZone 1 pressure fails to reach target setpointerror
92-113ERR_Z2_NO_CONTROL: zone 2 not able to reach setpointZone 2 pressure fails to reach target setpointerror
92-114ERR_Z3_NO_CONTROL: zone 3 not able to reach setpointZone 3 pressure fails to reach target setpointerror
92-115Zone 1 not within tolerance for 15 secondsZone 1 temperature out of tolerance for 15 secondserror
92-116Zone 2 not within tolerance for 15 secondsZone 2 temperature out of tolerance for 15 secondserror
92-117Zone 3 not within tolerance for 15 secondsZone 3 temperature out of tolerance for 15 secondserror
92-118Zone 1 not in safe limitsZone 1 temperature exceeds safe operating limitscritical
92-119Zone 2 not in safe limitsZone 2 temperature exceeds safe operating limitscritical
92-120Zone 3 not in safe limitsZone 3 temperature exceeds safe operating limitscritical
92-121Mode/hazard timeoutMode or hazard timeout condition triggerederror
92-130EEPROM busy timeoutEEPROM still busy after timeouterror
92-131EEPROM bad addressEEPROM detected invalid address during accesserror
92 132EEPROM unknown error in initializationEEPROM init failed with unknown errorerror
92-133EEPROM data verification failedEEPROM data verification check failederror
92-134EEPROM data error Sector 1EEPROM data error detected in sector 1error
92-135EEPROM data error Sector 2EEPROM data error detected in sector 2error
92-136EEPROM data error Sector 3EEPROM data error detected in sector 3error
92-137EEPROM data mismatch all sectorsEEPROM data mismatch across all sectorserror
92-138EEPROM initialization failureEEPROM failed to initializeerror
92 139EEPROM test error 1EEPROM self-test 1 failederror
92 140EEPROM test error 2EEPROM self-test 2 failederror
92 141EEPROM test error 3EEPROM self-test 3 failederror
92-142EEPROM test pass count errorEEPROM test pass count mismatcherror
92/142 ERR_EE_TEST4EEPROM test pass countEEPROM test executionerror
92-144Safe state error codeSystem entered unsafe stateerror
92/144 ERR_SS_CODESafe state error code (0x90)Safe state machine failurecritical
92-145ROM checksum failedROM checksum verification failed on startupcritical
92/145 ERR_BAD_ROM_CHKSUMROM checksum failed (0x91)ROM integrity check failurecritical
92-17SPI serial communication overflow warningSPI buffer overflow detectedinfo
92-18SPI bad beginning of frame warningSPI frame received with invalid start delimiterinfo
92 19SPI bad cyclic redundancy check warningCRC validation failed in SPI frameinfo
92-2RS232 bad beginning of frame warningRS232 frame received with invalid start delimiterinfo
92-20SPI communication timeout warningNo SPI data received within timeout periodinfo
92-21SPI bad message ID warningSPI frame received with invalid message IDinfo
92-3RS232 bad CRC warningRS232 frame received with incorrect checksuminfo
92-325V power supply voltage low warning5V supply voltage below thresholdinfo
92-335V power supply voltage high warning5V supply voltage above thresholdinfo
92-3415V power supply voltage low warning15V supply voltage below thresholdinfo
92-3515V power supply voltage high warning15V supply voltage above thresholdinfo
92-4RS232 communication timeout warningNo RS232 data received within timeout periodinfo
92 48Timers not runningSystem timers failed to initialize or stoppederror
92 49Test 1 error code reservedReserved test code triggered during self-testerror
92-5RS232 bad message ID warningRS232 frame received with invalid message IDinfo
92 50Test 2 error code reservedReserved test code triggered during self-testerror
92 51Test 3 error code reservedReserved test code triggered during self-testerror
92 52Test 4 error code reservedReserved test code triggered during self-testerror
92 53Test 5 error code reservedReserved test code triggered during self-testerror
92 54Test 6 error code reservedReserved test code triggered during self-testerror
92 55Test 7 error code reservedReserved test code triggered during self-testerror
92 56Test 8 error code reservedReserved test code triggered during self-testerror
92 57Test 9 error code reservedReserved test code triggered during self-testerror
92-64Blower failureBlower motor or pressure system malfunction detectederror
92 65Analog to digital converter failureATOD hardware error detectederror
92-66Blower hazard conditionUnsafe blower operation detectedcritical
92 67Pressure high when pump valve offHigh pressure detected while pump valve is offerror
92 68Pressure out of range when pump valve onPump valve pressure outside normal range during operationerror
92 70Bad calibration data zone 2Zone 2 calibration data corrupted or invaliderror
92 71Bad calibration data zone 3Zone 3 calibration data corrupted or invaliderror
92 72Bad calibration data zone 4Zone 4 calibration data corrupted or invaliderror
92 73Bad calibration data pump valvePump valve calibration data corrupted or invaliderror
92 74Boost pressure low during rotationBoost pressure falls below minimum during zone rotationerror
92-75Vacuum valve stuck zone 1Vacuum valve malfunction in zone 1error
92-76Vacuum valve stuck zone 2Vacuum valve malfunction in zone 2error
92-77Vacuum valve stuck zone 3Vacuum valve malfunction in zone 3error
92 84Zone 1 bad state machine stateState machine entered invalid state for zone 1error
92 85Zone 2 bad state machine stateState machine entered invalid state for zone 2error
92 86Zone 3 bad state machine stateState machine entered invalid state for zone 3error
92 87Zone 4 bad state machine stateState machine entered invalid state for zone 4error
92-88Zone 1 no new data timeoutNo new sensor data received from zone 1 within timeouterror
92-89Zone 2 no new data timeoutNo new sensor data received from zone 2 within timeouterror
92-90Zone 3 no new data timeoutNo new sensor data received from zone 3 within timeouterror
92-91Zone 4 no new data timeoutNo new sensor data received from zone 4 within timeouterror
92-92Bad zone in motor state machineInvalid zone number detected in motor control state machineerror
92-93Bad zone in no new data errorInvalid zone in timeout error handlererror
92 96Zone 1 leak detected during leak testPressure leak detected in zone 1 during diagnosticerror
92 97Zone 2 leak detected during leak testPressure leak detected in zone 2 during diagnosticerror
92 98Zone 3 leak detected during leak testPressure leak detected in zone 3 during diagnosticerror
92 99Zone 1 not reaching pressure during leak testZone 1 fails to reach required pressure in diagnosticerror
93Bad zone in no new data errorInvalid zone in data timeout conditionerror
93ERR_BAD_ZONE2Bad zone in no new data errorerror
93-1RS232 overflowRS232 serial buffer overflowinfo
93-100Zone 2 pressure not reached during leak testZ2 fails to reach setpoint pressure during initializationerror
93/100 ERR_Z2_NO_PRESSZone 2 not up to pressure during leak testZone 2 fails to reach setpoint during leak testwarning
93-101Zone 3 pressure not reached during leak testZ3 fails to reach setpoint pressure during initializationerror
93/101 ERR_Z3_NO_PRESSZone 3 not up to pressure during leak testZone 3 fails to reach setpoint during leak testwarning
93-102Zone 1 pressure control failure during leak testZ1 unable to maintain setpoint tolerance during testerror
93/102 ERR_Z1_PRS_CTRL_FAILZone 1 failed pressure control during leak testZone 1 pressure control fails during leak testerror
93-103Zone 2 pressure control failure during leak testZ2 unable to maintain setpoint tolerance during testerror
93/103 ERR_Z2_PRS_CTRL_FAILZone 2 failed pressure control during leak testZone 2 pressure control fails during leak testerror
93-104Zone 3 pressure control failure during leak testZ3 unable to maintain setpoint tolerance during testerror
93/104 ERR_Z3_PRS_CTRL_FAILZone 3 failed pressure control during leak testZone 3 pressure control fails during leak testerror
93-112ERR_Z1_NO_CONTROL: zone 1 not able to reach setpointZone 1 pressure fails to reach target setpointerror
93/112 ERR_Z1_NO_CONTROLZone 1 unable to reach setpointZone 1 pressure control failureerror
93-113ERR_Z2_NO_CONTROL: zone 2 not able to reach setpointZone 2 pressure fails to reach target setpointerror
93/113 ERR_Z2_NO_CONTROLZone 2 unable to reach setpointZone 2 pressure control failureerror
93-114ERR_Z3_NO_CONTROL: zone 3 not able to reach setpointZone 3 pressure fails to reach target setpointerror
93/114 ERR_Z3_NO_CONTROLZone 3 unable to reach setpointZone 3 pressure control failureerror
93-115Zone 1 pressure out of tolerance for 15 secondsZ1 pressure outside tolerance band for sustained perioderror
93/115 ERR_Z1_NO_CONTROL2Zone 1 not in tolerance for 15 secondsZone 1 pressure outside tolerance for 15serror
93-116Zone 2 pressure out of tolerance for 15 secondsZ2 pressure outside tolerance band for sustained perioderror
93/116 ERR_Z2_NO_CONTROL2Zone 2 not in tolerance for 15 secondsZone 2 pressure outside tolerance for 15serror
93-117ERR_Z3_NO_CONTROL2: zone 3 not in tolerance for 15 secondsZone 3 pressure out of tolerance for extended perioderror
93/117 ERR_Z3_NO_CONTROL2Zone 3 not in tolerance for 15 secondsZone 3 pressure outside tolerance for 15serror
93-118Zone 1 pressure outside safe limitsZ1 pressure exceeds or falls below safe operating rangecritical
93/118 ERR_Z1_NOT_SAFEZone 1 not in safe pressure limitsZone 1 pressure exceeds safe limitscritical
93-119Zone 2 pressure outside safe limitsZ2 pressure exceeds or falls below safe operating rangecritical
93/119 ERR_Z2_NOT_SAFEZone 2 not in safe pressure limitsZone 2 pressure exceeds safe limitscritical
93-120ERR_Z3_NOT_SAFE: zone 3 not in safe limitsZone 3 pressure outside safe operating limitscritical
93/120 ERR_Z3_NOT_SAFEZone 3 not in safe pressure limitsZone 3 pressure exceeds safe limitscritical
93-121Mode/hazard timeoutMode or hazard timeout condition triggerederror
93-130EEPROM is still busyEEPROM access timeoutcritical
93/130 ERR_EE_BUSYEEPROM still busyEEPROM access timeouterror
93-131EEPROM bad addressInvalid address access attemptedcritical
93/131 ERR_EE_BADADDREEPROM bad addressInvalid EEPROM address accesserror
93-132EEPROM unknown error in initializationEEPROM init failure with unknown causecritical
93/132 ERR_EE_UNKNOWNEEPROM error in initializationEEPROM initialization failureerror
93-133EEPROM data verification failedData read does not match written valuecritical
93/133 ERR_EE_DATA_VEREEPROM data verify failEEPROM data verification failederror
93-134EEPROM data error sector 1Sector 1 data integrity failurecritical
93/134 ERR_EE_S1ERROREEPROM data error sector 1Sector 1 data corruptionerror
93-135EEPROM data error sector 2Sector 2 data integrity failurecritical
93/135 ERR_EE_S2ERROREEPROM data error sector 2Sector 2 data corruptionerror
93-136EEPROM data error sector 3Sector 3 data integrity failurecritical
93/136 ERR_EE_S3ERROREEPROM data error sector 3Sector 3 data corruptionerror
93-137EEPROM data mismatch all sectorsAll three sectors contain inconsistent datacritical
93/137 ERR_EE_S123MISMATCHEEPROM data mismatch all sectorsAll sector data mismatcheserror
93/138 ERR_EEPROM_INITEEPROM initialization failureEEPROM failed to initializeerror
93/139 ERR_EE_TEST1EEPROM test error 1EEPROM test 1 executionerror
93/140 ERR_EE_TEST2EEPROM test error 2EEPROM test 2 executionerror
93/141 ERR_EE_TEST3EEPROM test error 3EEPROM test 3 executionerror
93/142 ERR_EE_TEST4EEPROM test pass countEEPROM test executionerror
93/144 ERR_SS_CODESafe state error code (0x90)Safe state machine failurecritical
93/145 ERR_BAD_ROM_CHKSUMROM checksum failed (0x91)ROM integrity check failurecritical
93-17SPI buffer overflow warningSerial peripheral interface overflow conditioninfo
93/17 ERR_SPI_OVERFLOWSPI overflow (warning only)SPI buffer overflowinfo
93-18SPI bad begin-of-frame markerInvalid SPI frame header detectedinfo
93/18 ERR_SPI_BAD_BOFSPI bad beginning of frame (warning only)Malformed SPI frameinfo
93-19SPI bad CRC checksumData checksum validation failedinfo
93/19 ERR_SPI_BAD_CRCSPI CRC error (warning only)SPI checksum failureinfo
93/1 ERR_RS232_OVERFLOWRS232 serial overflow (warning only)RS232 buffer overflowinfo
93-2RS232 bad beginning of frameInvalid RS232 frame start detectedinfo
93-20SPI communication timeoutNo SPI response within timeout periodinfo
93/20 ERR_SPI_TIMEOUTSPI timeout (warning only)SPI communication timeoutinfo
93-21SPI bad module IDUnexpected module identifier in SPI messageinfo
93/21 ERR_SPI_BAD_MIDSPI bad message ID (warning only)Invalid SPI message IDinfo
93/2 ERR_RS232_BAD_BOFRS232 bad beginning of frame (warning only)Malformed RS232 frameinfo
93-3RS232 CRC errorRS232 frame checksum mismatchinfo
93-325V power supply lowDetected 5V rail below acceptable levelwarning
93/32 ERR_5V_LO5V supply low (warning only)5V supply voltage lowwarning
93-335V power supply highDetected 5V rail above acceptable levelwarning
93/33 ERR_5V_HI5V supply high (warning only)5V supply voltage highwarning
93-3415V power supply lowDetected 15V rail below acceptable levelwarning
93/34 ERR_15V_LO15V supply low (warning only)15V supply voltage lowwarning
93-3515V power supply highDetected 15V rail above acceptable levelwarning
93/35 ERR_15V_HI15V supply high (warning only)15V supply voltage highwarning
93/3 ERR_RS232_BAD_CRCRS232 CRC error (warning only)RS232 checksum failureinfo
93-4RS232 timeoutRS232 frame reception timeoutinfo
93-48System timers not runningReal-time timer failure detected during initializationerror
93/48 ERR_TIMERS_NOT_RUNNINGTimer function not runningTimers failed to starterror
93-49Self-test error code 1 (reserved)Test 1 execution failureerror
93/49 ERR_TEST1Test 1 error codeTest 1 executionerror
93/4 ERR_RS232_TIMEOUTRS232 timeout (warning only)RS232 communication timeoutinfo
93-5RS232 bad message IDUnknown or invalid RS232 message ID receivedinfo
93-50Self-test error code 2 (reserved)Test 2 execution failureerror
93/50 ERR_TEST2Test 2 error codeTest 2 executionerror
93-51Self-test error code 3 (reserved)Test 3 execution failureerror
93/51 ERR_TEST3Test 3 error codeTest 3 executionerror
93-52Self-test error code 4 (reserved)Test 4 execution failureerror
93/52 ERR_TEST4Test 4 error codeTest 4 executionerror
93-53Self-test error code 5 (reserved)Test 5 execution failureerror
93/53 ERR_TEST5Test 5 error codeTest 5 executionerror
93-54Self-test error code 6 (reserved)Test 6 execution failureerror
93/54 ERR_TEST6Test 6 error codeTest 6 executionerror
93-55Self-test error code 7 (reserved)Test 7 execution failureerror
93/55 ERR_TEST7Test 7 error codeTest 7 executionerror
93-56Self-test error code 8 (reserved)Test 8 execution failureerror
93/56 ERR_TEST8Test 8 error codeTest 8 executionerror
93-57Self-test error code 9 (reserved)Test 9 execution failureerror
93/57 ERR_TEST9Test 9 error codeTest 9 executionerror
93/5 ERR_RS232_BAD_MIDRS232 bad message ID (warning only)Invalid RS232 message IDinfo
93-64Blower motor failure detectedBlower motor performance test failureerror
93/64 ERR_BLOWER_FAILBlower failureBlower motor malfunctionerror
93-65Analog-to-digital converter failureADC self-test failscritical
93/65 ERR_ATOD_FAILAnalog-to-digital converter failureADC malfunctionerror
93-66Blower motor hazard conditionBlower safety check failscritical
93/66 ERR_BLOWER_HAZARDBlower hazard conditionUnsafe blower state detectedcritical
93-67High pressure with pump valve offPressure detected when pump valve OFFerror
93/67 ERR_PV_PRS_HIHigh pressure when PV offPressure too high with pressure valve offwarning
93-68Pump pressure out of range with valve onPressure outside expected range during pump operationerror
93/68 ERR_PV_PRS_BADPressure out of range with PV onPressure reading out of range during PV operationwarning
93-69Bad calibration data zone 1Z1 calibration data corrupted or invaliderror
93/69 ERR_BAD_CAL_Z1Bad calibration data zone 1 (0x45)Zone 1 calibration data invaliderror
93-70Bad calibration data zone 2Z2 calibration data corrupted or invaliderror
93/70 ERR_BAD_CAL_Z2Bad calibration data zone 2 (0x46)Zone 2 calibration data invaliderror
93-71Bad calibration data zone 3Z3 calibration data corrupted or invaliderror
93/71 ERR_BAD_CAL_Z3Bad calibration data zone 3 (0x47)Zone 3 calibration data invaliderror
93-72Bad calibration data zone 4Z4 calibration data corrupted or invaliderror
93/72 ERR_BAD_CAL_Z4Bad calibration data zone 4 (0x48)Zone 4 calibration data invaliderror
93-73Bad calibration data pump valvePump valve calibration data corrupted or invaliderror
93/73 ERR_BAD_CAL_PVBad calibration data PV (0x49)PV calibration data invaliderror
93-74Boost pressure low during rotation cycleBoost bladder pressure below minimum during rotationerror
93/74 ERR_BOOST_LOW_PRSBoost pressure low during rotation (0x4A)Low boost pressure during bed rotationerror
93-75Vacuum valve stuck zone 1Vacuum valve malfunction in zone 1error
93-76Vacuum valve stuck zone 2Vacuum valve malfunction in zone 2error
93-77Vacuum valve stuck zone 3Vacuum valve malfunction in zone 3error
93-84Zone 1 state machine bad stateInvalid state in Z1 control state machineerror
93/84 ERR_Z1_BAD_STATEZone 1 bad state machine stateZone 1 state machine errorerror
93-85Zone 2 state machine bad stateInvalid state in Z2 control state machineerror
93/85 ERR_Z2_BAD_STATEZone 2 bad state machine stateZone 2 state machine errorerror
93-86Zone 3 state machine bad stateInvalid state in Z3 control state machineerror
93/86 ERR_Z3_BAD_STATEZone 3 bad state machine stateZone 3 state machine errorerror
93-87Zone 4 state machine bad stateInvalid state in Z4 control state machineerror
93/87 ERR_Z4_BAD_STATEZone 4 bad state machine stateZone 4 state machine errorerror
93-88Zone 1 data timeoutNo new data from Z1 within timeout perioderror
93/88 ERR_Z1_NO_NEW_DATAZone 1 timeout waiting for new dataZone 1 data not received within timeouterror
93-89Zone 2 data timeoutNo new data from Z2 within timeout perioderror
93/89 ERR_Z2_NO_NEW_DATAZone 2 timeout waiting for new dataZone 2 data not received within timeouterror
93-90Zone 3 data timeoutNo new data from Z3 within timeout perioderror
93/90 ERR_Z3_NO_NEW_DATAZone 3 timeout waiting for new dataZone 3 data not received within timeouterror
93-91Zone 4 data timeoutNo new data from Z4 within timeout perioderror
93/91 ERR_Z4_NO_NEW_DATAZone 4 timeout waiting for new dataZone 4 data not received within timeouterror
93-92Bad zone number in motor state machineInvalid zone identifier in control logicerror
93/92 ERR_BAD_ZONEBad zone in motor state machineInvalid zone detected in motor state machineerror
93-93Bad zone in no new data errorInvalid zone detected during data timeout errorerror
93/93 ERR_BAD_ZONE2Bad zone in no new data errorInvalid zone in data timeout errorerror
93-96Zone 1 leak detected during leak testLeak detected in Z1 during diagnostic leak testerror
93/96 ERR_Z1_LEAKZone 1 leak during leak testPressure drop detected during zone 1 leak testwarning
93-97Zone 2 leak detected during leak testLeak detected in Z2 during diagnostic leak testerror
93/97 ERR_Z2_LEAKZone 2 leak during leak testPressure drop detected during zone 2 leak testwarning
93-98Zone 3 leak detected during leak testLeak detected in Z3 during diagnostic leak testerror
93/98 ERR_Z3_LEAKZone 3 leak during leak testPressure drop detected during zone 3 leak testwarning
93-99Zone 1 pressure not reached during leak testZ1 fails to reach setpoint pressure during initializationerror
93/99 ERR_Z1_NO_PRESSZone 1 not up to pressure during leak testZone 1 fails to reach setpoint during leak testwarning
94/100 ERR_Z2_NO_PRESSZone 2 not up to pressure during leak testZone 2 fails to reach setpoint during leak testwarning
94/101 ERR_Z3_NO_PRESSZone 3 not up to pressure during leak testZone 3 fails to reach setpoint during leak testwarning
94/102 ERR_Z1_PRS_CTRL_FAILZone 1 failed pressure control during leak testZone 1 pressure control fails during leak testerror
94/103 ERR_Z2_PRS_CTRL_FAILZone 2 failed pressure control during leak testZone 2 pressure control fails during leak testerror
94-112ERR_Z1_NO_CONTROL: zone 1 not able to reach setpointZone 1 pressure fails to reach target setpointerror
94-112, 115, 118PBM Left Working zone pressure errorLeft Working (Yellow) zone pressure out of specification on Pulmonary mattresserror
94-113ERR_Z2_NO_CONTROL: zone 2 not able to reach setpointZone 2 pressure fails to reach target setpointerror
94-113, 116, 119PBM Right Working zone pressure errorRight Working (Green) zone pressure out of specification on Pulmonary mattresserror
94-114ERR_Z3_NO_CONTROL: zone 3 not able to reach setpointZone 3 pressure fails to reach target setpointerror
94-114, 117, 120PBM Head zone pressure errorHead (Clear) zone pressure out of specification on Pulmonary mattresserror
94-115ERR_Z1_NO_CONTROL2: zone 1 not in tolerance for 15 secondsZone 1 pressure out of tolerance for extended perioderror
94-116ERR_Z2_NO_CONTROL2: zone 2 not in tolerance for 15 secondsZone 2 pressure out of tolerance for extended perioderror
94-117ERR_Z3_NO_CONTROL2: zone 3 not in tolerance for 15 secondsZone 3 pressure out of tolerance for extended perioderror
94-118ERR_Z1_NOT_SAFE: zone 1 not in safe limitsZone 1 pressure outside safe operating limitscritical
94-119ERR_Z2_NOT_SAFE: zone 2 not in safe limitsZone 2 pressure outside safe operating limitscritical
94-120ERR_Z3_NOT_SAFE: zone 3 not in safe limitsZone 3 pressure outside safe operating limitscritical
94-121Mode/hazard timeoutMode or hazard timeout condition triggerederror
94/17 ERR_SPI_OVERFLOWSPI overflow (warning only)SPI buffer overflowinfo
94/18 ERR_SPI_BAD_BOFSPI bad beginning of frame (warning only)Malformed SPI frameinfo
94/19 ERR_SPI_BAD_CRCSPI CRC error (warning only)SPI checksum failureinfo
94/1 ERR_RS232_OVERFLOWRS232 serial overflow (warning only)RS232 buffer overflowinfo
94/20 ERR_SPI_TIMEOUTSPI timeout (warning only)SPI communication timeoutinfo
94/21 ERR_SPI_BAD_MIDSPI bad message ID (warning only)Invalid SPI message IDinfo
94/2 ERR_RS232_BAD_BOFRS232 bad beginning of frame (warning only)Malformed RS232 frameinfo
94/32 ERR_5V_LO5V supply low (warning only)5V supply voltage lowwarning
94/33 ERR_5V_HI5V supply high (warning only)5V supply voltage highwarning
94/34 ERR_15V_LO15V supply low (warning only)15V supply voltage lowwarning
94/35 ERR_15V_HI15V supply high (warning only)15V supply voltage highwarning
94/3 ERR_RS232_BAD_CRCRS232 CRC error (warning only)RS232 checksum failureinfo
94/48 ERR_TIMERS_NOT_RUNNINGTimer function not runningTimers failed to starterror
94/49 ERR_TEST1Test 1 error codeTest 1 executionerror
94/4 ERR_RS232_TIMEOUTRS232 timeout (warning only)RS232 communication timeoutinfo
94/50 ERR_TEST2Test 2 error codeTest 2 executionerror
94/51 ERR_TEST3Test 3 error codeTest 3 executionerror
94/52 ERR_TEST4Test 4 error codeTest 4 executionerror
94/53 ERR_TEST5Test 5 error codeTest 5 executionerror
94/54 ERR_TEST6Test 6 error codeTest 6 executionerror
94/55 ERR_TEST7Test 7 error codeTest 7 executionerror
94/56 ERR_TEST8Test 8 error codeTest 8 executionerror
94/57 ERR_TEST9Test 9 error codeTest 9 executionerror
94/5 ERR_RS232_BAD_MIDRS232 bad message ID (warning only)Invalid RS232 message IDinfo
94/64 ERR_BLOWER_FAILBlower failureBlower motor malfunctionerror
94/65 ERR_ATOD_FAILAnalog-to-digital converter failureADC malfunctionerror
94/66 ERR_BLOWER_HAZARDBlower hazard conditionUnsafe blower state detectedcritical
94/67 ERR_PV_PRS_HIHigh pressure when PV offPressure too high with pressure valve offwarning
94/68 ERR_PV_PRS_BADPressure out of range with PV onPressure reading out of range during PV operationwarning
94/69 ERR_BAD_CAL_Z1Bad calibration data zone 1 (0x45)Zone 1 calibration data invaliderror
94/70 ERR_BAD_CAL_Z2Bad calibration data zone 2 (0x46)Zone 2 calibration data invaliderror
94/71 ERR_BAD_CAL_Z3Bad calibration data zone 3 (0x47)Zone 3 calibration data invaliderror
94/72 ERR_BAD_CAL_Z4Bad calibration data zone 4 (0x48)Zone 4 calibration data invaliderror
94/73 ERR_BAD_CAL_PVBad calibration data PV (0x49)PV calibration data invaliderror
94/74 ERR_BOOST_LOW_PRSBoost pressure low during rotation (0x4A)Low boost pressure during bed rotationerror
94-75Vacuum valve stuck zone 1Vacuum valve malfunction in zone 1error
94-76Vacuum valve stuck zone 2Vacuum valve malfunction in zone 2error
94-77Vacuum valve stuck zone 3Vacuum valve malfunction in zone 3error
94/84 ERR_Z1_BAD_STATEZone 1 bad state machine stateZone 1 state machine errorerror
94/85 ERR_Z2_BAD_STATEZone 2 bad state machine stateZone 2 state machine errorerror
94/86 ERR_Z3_BAD_STATEZone 3 bad state machine stateZone 3 state machine errorerror
94/87 ERR_Z4_BAD_STATEZone 4 bad state machine stateZone 4 state machine errorerror
94/88 ERR_Z1_NO_NEW_DATAZone 1 timeout waiting for new dataZone 1 data not received within timeouterror
94/89 ERR_Z2_NO_NEW_DATAZone 2 timeout waiting for new dataZone 2 data not received within timeouterror
94/90 ERR_Z3_NO_NEW_DATAZone 3 timeout waiting for new dataZone 3 data not received within timeouterror
94/91 ERR_Z4_NO_NEW_DATAZone 4 timeout waiting for new dataZone 4 data not received within timeouterror
94/92 ERR_BAD_ZONEBad zone in motor state machineInvalid zone detected in motor state machineerror
94/93 ERR_BAD_ZONE2Bad zone in no new data errorInvalid zone in data timeout errorerror
94/96 ERR_Z1_LEAKZone 1 leak during leak testPressure drop detected during zone 1 leak testwarning
94/97 ERR_Z2_LEAKZone 2 leak during leak testPressure drop detected during zone 2 leak testwarning
94/98 ERR_Z3_LEAKZone 3 leak during leak testPressure drop detected during zone 3 leak testwarning
94/99 ERR_Z1_NO_PRESSZone 1 not up to pressure during leak testZone 1 fails to reach setpoint during leak testwarning
95:101 ERR_Z3_NO_PRESSZone 3 (Thigh) not up to pressure during leak testPressure in zone 3 not achieved during automated leak testerror
95:102 ERR_Z1_PRS_CTRL_FAILZone 1 (Chest) failed pressure control during leak testZone 1 pressure control failure detected during automated leak testerror
95:103 ERR_Z2_PRS_CTRL_FAILZone 2 (Seat) failed pressure control during leak testZone 2 pressure control failure detected during automated leak testerror
95:104 ERR_Z3_PRS_CTRL_FAILZone 3 (Thigh) failed pressure control during leak testZone 3 pressure control failure detected during automated leak testerror
95-112Chest (Pulmonary) pressure errorChest mattress zone pressure out of tolerance or cannot pressurizewarning
95-112ERR_Z1_NO_CONTROL: zone 1 not able to reach setpointZone 1 pressure fails to reach target setpointerror
95-112, 115, 118TTM Chest zone pressure errorChest (White) zone pressure out of specification on Treatment mattresserror
95:112 ERR_Z1_NO_CONTROLZone 1 (Chest) not able to reach setpoint pressureChest bladder pressure cannot reach target setpoint during operationerror
95-113ERR_Z2_NO_CONTROL: zone 2 not able to reach setpointZone 2 pressure fails to reach target setpointerror
95-113, 116, 119TTM Seat zone pressure errorSeat (Red) zone pressure out of specification on Treatment mattresserror
95:113 ERR_Z2_NO_CONTROLZone 2 (Seat) not able to reach setpoint pressureSeat bladder pressure cannot reach target setpoint during operationerror
95-114ERR_Z3_NO_CONTROL: zone 3 not able to reach setpointZone 3 pressure fails to reach target setpointerror
95-114, 117, 120TTM Thigh zone pressure errorThigh (Black) zone pressure out of specification on Treatment mattresserror
95:114 ERR_Z3_NO_CONTROLZone 3 (Thigh) not able to reach setpoint pressureThigh bladder pressure cannot reach target setpoint during operationerror
95-115ERR_Z1_NO_CONTROL2: zone 1 not in tolerance for 15 secondsZone 1 pressure out of tolerance for extended perioderror
95:115 ERR_Z1_NO_CONTROL2Zone 1 (Chest) not in tolerance for 15 secondsChest bladder pressure remains out of tolerance window for 15+ secondserror
95-116ERR_Z2_NO_CONTROL2: zone 2 not in tolerance for 15 secondsZone 2 pressure out of tolerance for extended perioderror
95:116 ERR_Z2_NO_CONTROL2Zone 2 (Seat) not in tolerance for 15 secondsSeat bladder pressure remains out of tolerance window for 15+ secondserror
95-117ERR_Z3_NO_CONTROL2: zone 3 not in tolerance for 15 secondsZone 3 pressure out of tolerance for extended perioderror
95:117 ERR_Z3_NO_CONTROL2Zone 3 (Thigh) not in tolerance for 15 secondsThigh bladder pressure remains out of tolerance window for 15+ secondserror
95-118ERR_Z1_NOT_SAFE: zone 1 not in safe limitsZone 1 pressure outside safe operating limitscritical
95:118 ERR_Z1_NOT_SAFEZone 1 (Chest) not in safe pressure limitsChest bladder pressure exceeds safe operating limitserror
95-119ERR_Z2_NOT_SAFE: zone 2 not in safe limitsZone 2 pressure outside safe operating limitscritical
95:119 ERR_Z2_NOT_SAFEZone 2 (Seat) not in safe pressure limitsSeat bladder pressure exceeds safe operating limitserror
95-120ERR_Z3_NOT_SAFE: zone 3 not in safe limitsZone 3 pressure outside safe operating limitscritical
95:120 ERR_Z3_NOT_SAFEZone 3 (Thigh) not in safe pressure limitsThigh bladder pressure exceeds safe operating limitserror
95-121Mode/hazard timeoutMode or hazard timeout condition triggerederror
95:130 ERR_EE_BUSYEEPROM still busy, cannot access memoryEEPROM memory device does not respond to access requestcritical
95:131 ERR_EE_BADADDREEPROM bad address errorInvalid memory address accessed during EEPROM operationcritical
95:132 ERR_EE_UNKNOWNEEPROM error during initializationUnknown error occurred when initializing EEPROM memorycritical
95:133 ERR_EE_DATA_VEREEPROM data verification failedData integrity check failed during EEPROM readcritical
95:134 ERR_EE_S1ERROREEPROM data error in Sector 1Read/write failure or corruption detected in EEPROM Sector 1critical
95:135 ERR_EE_S2ERROREEPROM data error in Sector 2Read/write failure or corruption detected in EEPROM Sector 2critical
95:136 ERR_EE_S3ERROREEPROM data error in Sector 3Read/write failure or corruption detected in EEPROM Sector 3critical
95:137 ERR_EE_S123MISMATCHEEPROM data mismatch across all sectorsData verification mismatch detected across EEPROM Sectors 1, 2, and 3critical
95:138 ERR_EEPROM_INITEEPROM initialization failureEEPROM failed to initialize at system startupcritical
95:139 ERR_EE_TEST1EEPROM test error 1EEPROM self-test procedure detected a failureerror
95:140 ERR_EE_TEST2EEPROM test error 2EEPROM self-test procedure detected a failureerror
95:141 ERR_EE_TEST3EEPROM test error 3EEPROM self-test procedure detected a failureerror
95:142 ERR_EE_TEST4EEPROM test pass count errorEEPROM test failed to complete required pass counterror
95:144 ERR_SS_CODESafe state error code (0x90)System entered safe state due to detected error conditionerror
95:145 ERR_BAD_ROM_CHKSUMROM checksum verification failed (0x91)ROM firmware integrity check failed at startuperror
95-75Vacuum valve stuck zone 1Vacuum valve malfunction in zone 1error
95-76Vacuum valve stuck zone 2Vacuum valve malfunction in zone 2error
95-77Vacuum valve stuck zone 3Vacuum valve malfunction in zone 3error
96ERR_Z1_LEAKZone 1 leak detected during leak testerror
96Zone 1 leak detected during leak testPressure loss detected in Zone 1 during leak testerror
96-1ERR_RS232_OVERFLOW: RS232 communication buffer overflowRS232 communication buffer overflow conditioninfo
96-100ERR_Z2_NO_PRESSerror
96-101ERR_Z3_NO_PRESSerror
96-102ERR_Z1_PRS_CTRL_FAILerror
96/103 - ERR_Z2_PRS_CTRL_FAILZone 2 failed pressure control during leak testPressure control failure in zone 2 during system testerror
96/104 - ERR_Z3_PRS_CTRL_FAILZone 3 failed pressure control during leak testPressure control failure in zone 3 during system testerror
96/112 - ERR_Z1_NO_CONTROLZone 1 unable to reach pressure setpointZone 1 pressure regulation failure during operationerror
96/113 - ERR_Z2_NO_CONTROLZone 2 unable to reach pressure setpointZone 2 pressure regulation failure during operationerror
96/114 - ERR_Z3_NO_CONTROLZone 3 unable to reach pressure setpointZone 3 pressure regulation failure during operationerror
96/115 - ERR_Z1_NO_CONTROL2Zone 1 pressure out of tolerance for 15 secondsZone 1 pressure remains outside control tolerance windowerror
96/116 - ERR_Z2_NO_CONTROL2Zone 2 pressure out of tolerance for 15 secondsZone 2 pressure remains outside control tolerance windowerror
96/117 - ERR_Z3_NO_CONTROL2Zone 3 pressure out of tolerance for 15 secondsZone 3 pressure remains outside control tolerance windowerror
96/118 - ERR_Z1_NOT_SAFEZone 1 pressure outside safe operating limitsZone 1 pressure exceeds or falls below safe limitserror
96/119 - ERR_Z2_NOT_SAFEZone 2 pressure outside safe operating limitsZone 2 pressure exceeds or falls below safe limitserror
96/120 - ERR_Z3_NOT_SAFEZone 3 pressure outside safe operating limitsZone 3 pressure exceeds or falls below safe limitserror
96/121 - Mode/hazard timeoutSystem operation mode or hazard detection timeoutTimeout during mode change or hazard assessmenterror
96/130 - ERR_EE_BUSYEEPROM device still processing previous commandEEPROM access timeout during read/write cycleerror
96/131 - ERR_EE_BADADDREEPROM address bus error or invalid addressInvalid memory address accessed during EEPROM operationerror
96/132 - ERR_EE_UNKNOWNEEPROM initialization error unknown causeEEPROM fails to initialize on startuperror
96/133 - ERR_EE_DATA_VEREEPROM data verification failedStored data checksum or verification mismatcherror
96/134 - ERR_EE_S1ERROREEPROM Sector 1 data integrity errorData corruption detected in sector 1 during verificationerror
96/135 - ERR_EE_S2ERROREEPROM Sector 2 data integrity errorData corruption detected in sector 2 during verificationerror
96/136 - ERR_EE_S3ERROREEPROM Sector 3 data integrity errorData corruption detected in sector 3 during verificationerror
96/137 - ERR_EE_S123MISMATCHEEPROM data mismatch across all sectorsSector 1, 2, and 3 data do not matchcritical
96/138 - ERR_EEPROM_INITEEPROM initialization sequence failedEEPROM device fails to respond to initializationcritical
96/139 - ERR_EE_TEST1EEPROM self-test 1 errorEEPROM built-in diagnostic test 1 failserror
96/140 - ERR_EE_TEST2EEPROM self-test 2 errorEEPROM built-in diagnostic test 2 failserror
96/141 - ERR_EE_TEST3EEPROM self-test 3 errorEEPROM built-in diagnostic test 3 failserror
96/142 - ERR_EE_TEST4EEPROM self-test pass count errorEEPROM test pass counter abnormalerror
96/144 - ERR_SS_CODESafe state error code (0x90)System enters undefined safe stateerror
96/145 - ERR_BAD_ROM_CHKSUMROM checksum validation failed (0x91)ROM firmware integrity check fails on startupcritical
96-17ERR_SPI_OVERFLOW: SPI communication buffer overflowSPI communication buffer overflow conditioninfo
96-17ERR_SPI_OVERFLOWinfo
96-18ERR_SPI_BAD_BOF: SPI bad beginning of frameSPI communication framing errorinfo
96-19ERR_SPI_BAD_CRCinfo
96-19ERR_SPI_BAD_CRC: SPI bad cyclic redundancy checkSPI communication checksum errorinfo
96-2ERR_RS232_BAD_BOF: RS232 bad beginning of frameRS232 communication framing errorinfo
96-20ERR_SPI_TIMEOUT: SPI communication timeoutSPI communication timeout conditioninfo
96-21ERR_SPI_BAD_MID: SPI bad message identifierSPI communication format errorinfo
96-3ERR_RS232_BAD_CRC: RS232 bad cyclic redundancy checkRS232 communication checksum errorinfo
96-32ERR_5V_LOinfo
96-32ERR_5V_LO: 5V power supply low5V supply voltage below thresholdinfo
96-33ERR_5V_HIinfo
96-33ERR_5V_HI: 5V power supply high5V supply voltage above thresholdinfo
96-34ERR_15V_LO: 15V power supply low15V supply voltage below thresholdinfo
96-34ERR_15V_LOinfo
96-35ERR_15V_HIinfo
96-35ERR_15V_HI: 15V power supply high15V supply voltage above thresholdinfo
96-4ERR_RS232_TIMEOUT: RS232 communication timeoutRS232 communication timeout conditioninfo
96-48ERR_TIMERS_NOT_RUNNING: System timers not runningSystem timer failure detectederror
96-49ERR_TEST1error
96-49ERR_TEST1: Test 1 error code (reserved)Test pattern 1 failureerror
96-5ERR_RS232_BAD_MID: RS232 bad message identifierRS232 communication format errorinfo
96-50ERR_TEST2: Test 2 error code (reserved)Test pattern 2 failureerror
96-50ERR_TEST2error
96-51ERR_TEST3: Test 3 error code (reserved)Test pattern 3 failureerror
96-51ERR_TEST3error
96-52ERR_TEST4error
96-52ERR_TEST4: Test 4 error code (reserved)Test pattern 4 failureerror
96-53ERR_TEST5error
96-54ERR_TEST6error
96-55ERR_TEST7error
96-56ERR_TEST8error
96-57ERR_TEST9error
96-64ERR_BLOWER_FAILerror
96-65ERR_ATOD_FAILerror
96-66ERR_BLOWER_HAZARDerror
96-67ERR_PV_PRS_HIerror
96-68ERR_PV_PRS_BADerror
96-69ERR_BAD_CAL_Z1error
96-70ERR_BAD_CAL_Z2error
96-71ERR_BAD_CAL_Z3error
96-72ERR_BAD_CAL_Z4error
96-73ERR_BAD_CAL_PVerror
96-74ERR_BOOST_LOW_PRSerror
96-75Vacuum valve stuck zone 1error
96-76Vacuum valve stuck zone 2error
96-77Vacuum valve stuck zone 3error
96-84ERR_Z1_BAD_STATEerror
96-85ERR_Z2_BAD_STATEerror
96-86ERR_Z3_BAD_STATEerror
96-87ERR_Z4_BAD_STATEerror
96-88ERR_Z1_NO_NEW_DATAerror
96-89ERR_Z2_NO_NEW_DATAerror
96-90ERR_Z3_NO_NEW_DATAerror
96-91ERR_Z4_NO_NEW_DATAerror
96-92ERR_BAD_ZONEerror
96-93ERR_BAD_ZONE2error
96-96ERR_Z1_LEAKerror
96-97ERR_Z2_LEAKerror
96-98ERR_Z3_LEAKerror
96-99ERR_Z1_NO_PRESSerror
97Zone 2 leak detected during leak testPressure loss detected in Zone 2 during leak testerror
97ERR_Z2_LEAKZone 2 leak detected during leak testerror
98ERR_Z3_LEAKZone 3 leak detected during leak testerror
98Zone 3 leak detected during leak testPressure loss detected in Zone 3 during leak testerror
99Zone 1 not up to pressure during leak testZone 1 pressure fails to reach setpoint during leak testerror
99ERR_Z1_NO_PRESSZone 1 not up to pressure during leak testerror
CAN Heartbeat MissingCAN bus communication heartbeat signal is absentExpected CAN bus heartbeat not received within timeout period on Q Model bedcritical
CommunicationCommunication error between bed modules or control systemsData transmission failure detected on Q Model bed communication networkerror
Deflate Bladder ErrorBladder deflation command failed or deflation not detectedDeflation pneumatics do not deflate bladder or pressure not reducederror
EEPROM Data Corrupt/PCB Mismatch ErrorEEPROM data is corrupted or PCB configuration does not match stored parametersChecksum mismatch or configuration ID mismatch detected during initializationcritical
ERR_15V_HI15V supply high15V power supply voltage above thresholdinfo
ERR_15V_LO15V supply low15V power supply voltage below thresholdinfo
ERR_5V_HI5V supply high5V power supply voltage above thresholdinfo
ERR_5V_LO5V supply low5V power supply voltage below thresholdinfo
ERR_ATOD_FAILAnalog-to-digital converter failureA/D conversion error detectederror
ERR_BAD_CAL_PVBad calibration data pump valve (0x49)Pump valve calibration data invaliderror
ERR_BAD_CAL_Z1Bad calibration data Zone 1 (0x45)Zone 1 calibration data invaliderror
ERR_BAD_CAL_Z2Bad calibration data Zone 2 (0x46)Zone 2 calibration data invaliderror
ERR_BAD_CAL_Z3Bad calibration data Zone 3 (0x47)Zone 3 calibration data invaliderror
ERR_BAD_CAL_Z4Bad calibration data Zone 4 (0x48)Zone 4 calibration data invaliderror
ERR_BAD_ROM_CHKSUMROM checksum failedProgram ROM integrity check failure at startupcritical
ERR_BAD_ROM_CHKSUM (TTM)ROM checksum failed (0x91)ROM memory checksum verification failscritical
ERR_BAD_ZONEBad zone in motor state machineInvalid zone detected in motor state machineerror
ERR_BAD_ZONE2Bad zone in no new data errorInvalid zone during data timeout errorerror
ERR_BLOWER_FAILBlower failureBlower subsystem malfunction during operationerror
ERR_BLOWER_HAZARDBlower hazard condition detectedUnsafe blower condition detectedcritical
ERR_BOOST_LOW_PRSBoost pressure low during rotationBoost pressure insufficient during zone rotationwarning
ERR_EE_BADADDREEPROM bad addressInvalid EEPROM address accessederror
ERR_EE_BADADDR (TTM)EEPROM bad addressInvalid EEPROM address accesserror
ERR_EE_BUSYEEPROM still busyEEPROM access timeout or lock conditionerror
ERR_EE_BUSY (TTM)EEPROM still busyEEPROM timeout or communication errorerror
ERR_EE_DATA_VEREEPROM data verify failureEEPROM data checksum or integrity check failederror
ERR_EE_DATA_VER (TTM)EEPROM data verify failureEEPROM data verification errorerror
ERR_EEPROM_INITEEPROM initialization failureEEPROM cannot be initialized at power-upcritical
ERR_EEPROM_INIT (TTM)EEPROM initialization failureEEPROM fails to initializeerror
ERR_EE_S123MISMATCHEEPROM data mismatch all sectorsData mismatch between redundant EEPROM sectorscritical
ERR_EE_S123MISMATCH (TTM)EEPROM data mismatch all sectorsData mismatch across all EEPROM sectorserror
ERR_EE_S1ERROREEPROM data error Sector 1Data error detected in EEPROM sector 1error
ERR_EE_S1ERROR (TTM)EEPROM data error Sector 1Data corruption in EEPROM Sector 1error
ERR_EE_S2ERROREEPROM data error Sector 2Data error detected in EEPROM sector 2error
ERR_EE_S2ERROR (TTM)EEPROM data error Sector 2Data corruption in EEPROM Sector 2error
ERR_EE_S3ERROREEPROM data error Sector 3Data error detected in EEPROM sector 3error
ERR_EE_S3ERROR (TTM)EEPROM data error Sector 3Data corruption in EEPROM Sector 3error
ERR_EE_TEST1EEPROM test error 1EEPROM self-test 1 failserror
ERR_EE_TEST1 (TTM)EEPROM test error 1EEPROM self-test 1 failserror
ERR_EE_TEST2EEPROM test error 2EEPROM self-test 2 failserror
ERR_EE_TEST2 (TTM)EEPROM test error 2EEPROM self-test 2 failserror
ERR_EE_TEST3EEPROM test error 3EEPROM self-test 3 failserror
ERR_EE_TEST3 (TTM)EEPROM test error 3EEPROM self-test 3 failserror
ERR_EE_TEST4EEPROM test pass count errorEEPROM test pass count failureerror
ERR_EE_TEST4 (TTM)EEPROM test pass count errorEEPROM test pass count failureerror
ERR_EE_UNKNOWNEEPROM error in initializationEEPROM initialization routine failureerror
ERR_EE_UNKNOWN (TTM)EEPROM error in initializationEEPROM initialization failureerror
ERR_PV_PRS_BADPressure out of range when PV is ONPneumatic valve on but pressure reading abnormalwarning
ERR_PV_PRS_HIHigh pressure when PV is OFFPneumatic valve off but pressure detectedwarning
ERR_RS232_BAD_BOFRS232 bad beginning of frameInvalid start-of-frame marker receivedinfo
ERR_RS232_BAD_CRCRS232 bad CRCChecksum error in serial data framewarning
ERR_RS232_BAD_MIDRS232 bad module IDUnrecognized module ID in received messageinfo
ERR_RS232_OVERFLOWRS232 communication overflowSerial buffer overflow during data receptioninfo
ERR_RS232_TIMEOUTRS232 communication timeoutNo data received within expected time windowwarning
ERR_SPI_BAD_BOFSPI bad beginning of frameInvalid frame start detected in SPI communicationinfo
ERR_SPI_BAD_CRCSPI bad CRCCRC check failure in SPI communicationinfo
ERR_SPI_BAD_MIDSPI bad module IDInvalid module ID in SPI messageinfo
ERR_SPI_OVERFLOWSPI communication overflowSPI buffer overflow during communicationinfo
ERR_SPI_TIMEOUTSPI communication timeoutNo response received on SPI within timeoutinfo
ERR_SS_CODESafe state error code (0x90)System enters safe state unexpectedlywarning
ERR_SS_CODE (TTM)Safe state error code (0x90)System enters safe state unexpectedlywarning
ERR_TEST1Test 1 error codeTTM self-test 1 failswarning
ERR_TEST2Test 2 error codeTTM self-test 2 failswarning
ERR_TEST3Test 3 error codeTTM self-test 3 failswarning
ERR_TEST4Test 4 error codeReserved test error conditionunknown
ERR_TEST5Test 5 error codeReserved test error conditionunknown
ERR_TEST6Test 6 error codeReserved test error conditionunknown
ERR_TEST7Test 7 error codeReserved test error conditionunknown
ERR_TEST8Test 8 error codeReserved test error conditionunknown
ERR_TEST9Test 9 error codeReserved test error conditionunknown
ERR_TIMERS_NOT_RUNNINGTimers not runningSystem timers fail to runerror
ERR_Z1_BAD_STATEBad state in Zone 1 state machineZone 1 controller enters undefined stateerror
ERR_Z1_LEAKZone 1 leak during leak testPressure drop detected during zone 1 leak testwarning
ERR_Z1_NO_CONTROLZone 1 not able to reach setpointZone 1 pressure control failureerror
ERR_Z1_NO_CONTROLZone 1 pressure control failure - Heel bladderZone 1 unable to reach pressure setpointerror
ERR_Z1_NO_CONTROL2Zone 1 pressure out of tolerance for 15 secondsZone 1 pressure outside tolerance window for 15 secondserror
ERR_Z1_NO_CONTROL2 (TTM)Zone 1 Chest not in tolerance for 15 secondsChest zone pressure out of tolerance for 15 secondserror
ERR_Z1_NO_CONTROL (TTM)Zone 1 Chest not able to reach setpointChest zone pressure control failureerror
ERR_Z1_NO_NEW_DATAZone 1 timeout waiting for new dataNo pressure data received from Zone 1 within timeouterror
ERR_Z1_NO_PRESSZone 1 not up to pressure during leak testZone 1 pressure below threshold in leak testwarning
ERR_Z1_NOT_SAFEZone 1 pressure outside safe limitsZone 1 pressure exceeds maximum safe operating rangecritical
ERR_Z1_NOT_SAFE (TTM)Zone 1 Chest not in safe limitsChest zone pressure exceeds safe limitscritical
ERR_Z1_PRS_CTRL_FAILZone 1 pressure control failure during leak testZone 1 unable to maintain pressure in leak testwarning
ERR_Z2_BAD_STATEBad state in Zone 2 state machineZone 2 controller enters undefined stateerror
ERR_Z2_LEAKZone 2 leak during leak testPressure drop detected during zone 2 leak testwarning
ERR_Z2_NO_CONTROLZone 2 pressure control failure - Retract bladderZone 2 unable to reach pressure setpointerror
ERR_Z2_NO_CONTROLZone 2 not able to reach setpointZone 2 pressure control failureerror
ERR_Z2_NO_CONTROL2Zone 2 pressure out of tolerance for 15 secondsZone 2 pressure outside tolerance window for 15 secondserror
ERR_Z2_NO_CONTROL2 (TTM)Zone 2 Seat not in tolerance for 15 secondsSeat zone pressure out of tolerance for 15 secondserror
ERR_Z2_NO_CONTROL (TTM)Zone 2 Seat not able to reach setpointSeat zone pressure control failureerror
ERR_Z2_NO_NEW_DATAZone 2 timeout waiting for new dataNo pressure data received from Zone 2 within timeouterror
ERR_Z2_NO_PRESSZone 2 not up to pressure during leak testZone 2 pressure below threshold in leak testwarning
ERR_Z2_NOT_SAFEZone 2 pressure outside safe limitsZone 2 pressure exceeds maximum safe operating rangecritical
ERR_Z2_NOT_SAFE (TTM)Zone 2 Seat not in safe limitsSeat zone pressure exceeds safe limitscritical
ERR_Z2_PRS_CTRL_FAILZone 2 pressure control failure during leak testZone 2 unable to maintain pressure in leak testwarning
ERR_Z3_BAD_STATEBad state in Zone 3 state machineZone 3 controller enters undefined stateerror
ERR_Z3_LEAKZone 3 leak during leak testPressure drop detected during zone 3 leak testwarning
ERR_Z3_NO_CONTROLZone 3 not able to reach setpointZone 3 pressure control failureerror
ERR_Z3_NO_CONTROLZone 3 pressure control failure - Collapse bladderZone 3 unable to reach pressure setpointerror
ERR_Z3_NO_CONTROL2Zone 3 pressure out of tolerance for 15 secondsZone 3 pressure outside tolerance window for 15 secondserror
ERR_Z3_NO_CONTROL2 (TTM)Zone 3 Thigh not in tolerance for 15 secondsThigh zone pressure out of tolerance for 15 secondserror
ERR_Z3_NO_CONTROL (TTM)Zone 3 Thigh not able to reach setpointThigh zone pressure control failureerror
ERR_Z3_NO_NEW_DATAZone 3 timeout waiting for new dataNo pressure data received from Zone 3 within timeouterror
ERR_Z3_NO_PRESSZone 3 not up to pressure during leak testZone 3 pressure below threshold in leak testwarning
ERR_Z3_NOT_SAFEZone 3 pressure outside safe limitsZone 3 pressure exceeds maximum safe operating rangecritical
ERR_Z3_NOT_SAFE (TTM)Zone 3 Thigh not in safe limitsThigh zone pressure exceeds safe limitscritical
ERR_Z3_PRS_CTRL_FAILZone 3 pressure control failure during leak testZone 3 unable to maintain pressure in leak testwarning
ERR_Z3_PRS_CTRL_FAIL (TTM)Zone 3 failed pressure control during leak testZone 3 pressure control failure during leak testerror
ERR_Z4_BAD_STATEBad state in Zone 4 state machineZone 4 controller enters undefined stateerror
ERR_Z4_NO_NEW_DATAZone 4 timeout waiting for new dataNo pressure data received from Zone 4 within timeouterror
Fault code (module.MSB.LSB format)System fault indicated by flash pattern on Service required indicatorVarious hardware and system malfunctions trigger corresponding fault codesunknown
Flash 1-2 dots (¤¤ ¤)Main OFF FaultMain contactor off control circuit failureerror
Flash 1 dot (¤)Thermal CutbackController operating in overtemperature conditionwarning
Flash 2-3 dots (¤¤ ¤¤¤)Main Cont FLTSMain contactor control circuit faulterror
Flash 2-4 dots (¤¤ ¤¤¤¤)Main ON FaultMain contactor on control circuit failureerror
Flash 2 dots (¤ ¤¤)Throttle Fault 1Handle throttle input voltage out of specificationerror
Flash 3-1 dot (¤¤¤ ¤)PROC/Wiring FaultProcessor or internal wiring circuit faultcritical
Flash 3-2 dots (¤¤¤ ¤¤)Brake ON FaultBrake on control circuit failureerror
Flash 3-3 dots (¤¤¤ ¤¤¤)Precharge FaultCapacitor precharge circuit failureerror
Flash 3-4 dots (¤¤¤ ¤¤¤¤)Brake OFF FaultBrake off control circuit failureerror
Flash 3-5 dots (¤¤¤ ¤¤¤¤¤)HPDHardware protection device triggerederror
Flash 3 dots (¤ ¤¤¤)SPD Limit Pot FaultSpeed limit potentiometer circuit failureerror
Flash 4-1 dot (¤¤¤¤ ¤)Current Sense FaultMotor current sensing circuit failureerror
Flash 4-2 dots (¤¤¤¤ ¤¤)HW FailsafeHardware failsafe circuit activatederror
Flash 4-3 dots (¤¤¤¤ ¤¤¤)EEPROM FaultInternal memory storage circuit failurecritical
Flash 4-4 dots (¤¤¤¤ ¤¤¤¤)Power Section FaultPower output section circuit failurecritical
Flash 4 dots (¤ ¤¤¤¤)Low Battery VoltageBattery voltage below minimum operating thresholderror
Flash 5 dots (¤ ¤¤¤¤¤)OvervoltageBattery voltage exceeds maximum operating thresholderror
G0 113Column shorted during power-upPendant column circuit shorted on power-uperror
G0 145Nurse Call relay logic failureRelay circuit failure in pendanterror
G0 33U1_High row selection logic failurePendant row selection circuit high failureerror
G0 34U1_Low row selection logic failurePendant row selection circuit low failureerror
G0 35U2_High row selection logic failurePendant row selection circuit high failureerror
G0 36U2_Low row selection logic failurePendant row selection circuit low failureerror
G049Col_Fault column shorted high or lowPendant column circuit shortederror
G065PCM_Comm_Fail loss of communication UCM to PCMPendant to control module communication losterror
G113PWR_UP_COL_FAULT column shorted high/low/togetherPendant power-up column shorterror
G145RELAY_FAULT Nurse Call relay logic failurePendant relay circuit failureerror
HeartbeatSystem heartbeat monitoring signal failureExpected system heartbeat signal not received within timeoutcritical
Inflate Bladder ErrorBladder inflation command failed or inflation not detectedInflation pneumatics do not inflate bladder or pressure not achievederror
Over On Supervisory VoltageSupervisory voltage exceeds specified maximumOver-voltage condition detected on Q Model bed supervisory power circuitwarning
Over Supervisory off Voltage MonitorOff-state supervisory voltage monitoring indicates over-voltage conditionOver-voltage detected in supervisory circuit when system is off or in standbywarning
Under Supervisory VoltageSupervisory voltage falls below specified minimumUnder-voltage condition detected on Q Model bed supervisory power circuitwarning
Valve Current Over ErrorValve control current exceeds maximum thresholdMeasured current to valve actuator exceeds specified maximumerror
Valve Current Under ErrorValve control current falls below minimum thresholdMeasured current to valve actuator falls below specified minimumerror

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.