Test equipment workstations

GE Healthcare HP XW8200: troubleshooting and error codes

The ServiceForge knowledge base holds 157 documented symptoms for the GE Healthcare HP XW8200, with 274 ranked causes, 255 diagnostic checks with test points and expected values, and 81 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Sound does not come out of speaker or headphones

No audio output from speakers or headphones

Ranked causes

1. Software volume control turned down (common)
2. External speakers not turned on (common)
3. External speakers plugged into wrong audio jack (occasional)
4. Audio cable not connected between CD/DVD-ROM and system board (occasional)
5. Digital CD audio not enabled (occasional)
6. Headphones or external speakers mute internal speaker (occasional)
7. Volume is muted (occasional)
8. Computer in Hibernate mode (occasional)

8 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unable to connect to the Internet

Workstation cannot establish connection to Internet or access network resources

Ranked causes

1. ISP account not set up properly (occasional)
2. Modem not set up properly (common)
3. Web browser not set up properly (occasional)
4. Cable or DSL modem not plugged in (common)
5. Cable or DSL service is unavailable or interrupted (occasional)
6. CAT5 10/100 cable is disconnected (common)
7. IP address not configured properly (occasional)
8. Cookies are corrupted (rare)

9 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blank screen with no video output high voltage

Monitor displays no image or video output from workstation

Ranked causes

1. Cable connections not correct (common)
2. Monitor is turned off (common)
3. Screen blanking utility installed or energy saver enabled (common)
4. System ROM is bad; running in FailSafe Boot Block mode (rare)
5. Fixed-sync monitor will not sync at chosen resolution (occasional)
6. Computer is in Hibernate mode (occasional)
7. Monitor settings in workstation not compatible with monitor (occasional)

First check

Verify monitor power and cable connections

Test point: Monitor power cable and video cable connectors
Expected: Both cables firmly connected to monitor and workstation and to working outlet

3 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Diskette drive cannot write to diskette

System prevents writing data to diskette or write operations fail

Ranked causes

1. Diskette is not formatted (common)
2. Diskette is write-protected (common)
3. Writing to wrong drive (occasional)
4. Not enough space on diskette (common)
5. Diskette write control enabled (occasional)
6. Diskette is damaged (occasional)

First check

Verify write protection status

Test point: Diskette write-protect tab
Expected: Tab absent or in unprotected position

1 more check with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

New device not recognized as part of system

Newly installed hardware is not detected or recognized by workstation

Ranked causes

1. Device not seated or connected properly (common)
2. Cables of external device loose or power cables unplugged (common)
3. Power switch of external device not turned on (occasional)
4. Configuration changes not accepted (occasional)
5. PnP board not auto-configuring due to resource conflict (occasional)
6. Device hardware not properly jumpered or configured (occasional)

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

System does not power on caution

Power LED off, no lights or sounds on front panel

Ranked causes

1. Power button not pressed or AC supply disconnected (common)
2. Power supply not connected to AC outlet or cables disconnected (common)
3. Power button harness disconnected (occasional)
4. Power supply failure (occasional)
5. Expansion card failure (occasional)
6. System board failure (rare)

First check

Verify AC power connection

Test point: AC outlet
Expected: Power outlet has power

4 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Diagnostics reports network failure

Network diagnostic test fails to complete or reports error condition

Ranked causes

1. Cable is not securely connected (common)
2. Cable is attached to incorrect connector (common)
3. Problem with cable or remote device (occasional)
4. Network controller interrupt shared with expansion board (occasional)
5. Network controller is defective (rare)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Keyboard commands and typing not recognized

Keyboard input fails to register on workstation

Ranked causes

1. Keyboard connector not properly connected (common)
2. Program in use stopped responding to commands (occasional)
3. Keyboard needs repairs (rare)
4. Keyboard key is stuck down (occasional)
5. Workstation in Hibernate mode (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

USB device, headphone, or microphone not recognized

Workstation does not detect or recognize connected USB device, headphones, or microphone

Ranked causes

1. Device not properly connected (common)
2. USB device does not have power (occasional)
3. Correct device driver not installed (occasional)
4. Cable from device to computer does not work (occasional)
5. Device is not working (rare)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cannot boot to diskette

System fails to boot from diskette, boots to hard drive instead

Ranked causes

1. Diskette is not bootable (common)
2. Diskette boot disabled in Computer Setup (common)
3. Removable media boot disabled in Computer Setup (common)
4. Diskette MBR validation is enabled (occasional)

First check

Verify diskette is bootable

Test point: Bootable diskette
Expected: Diskette contains boot sector and system files

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Diskette drive cannot read diskette

System unable to read data from diskette or access diskette contents

Ranked causes

1. Diskette is not formatted (common)
2. Wrong diskette type for drive type (common)
3. Reading wrong drive (occasional)
4. Diskette is damaged (occasional)

First check

Verify correct diskette type for drive

Test point: Drive specifications and diskette type
Expected: Diskette type matches drive specifications

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Diskette drive light stays on

Diskette drive activity indicator remains illuminated continuously

Ranked causes

1. Diskette is damaged (occasional)
2. Diskette incorrectly inserted (common)
3. Files on diskette are damaged (occasional)
4. Drive cable not properly connected (occasional)

First check

Verify diskette insertion

Test point: Diskette drive
Expected: Diskette properly seated in drive

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Mouse does not respond to movement or is too slow

Mouse movement is unresponsive or sluggish

Ranked causes

1. Mouse connector not properly plugged in (common)
2. Program in use stopped responding to commands (occasional)
3. Mouse needs repairs (rare)
4. Workstation in Hibernate mode (occasional)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Network status link light does not turn on or flash

Network status indicator LED remains off or does not flash during network activity

Ranked causes

1. No active network is detected (common)
2. Network controller is not set up properly (occasional)
3. Network driver is not properly loaded (occasional)
4. System cannot autosense the network (rare)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Printer does not print

Printer fails to output documents

Ranked causes

1. Printer not turned on and online (common)
2. Correct printer driver not installed for application (common)
3. Not connected to printer on network (occasional)
4. Printer hardware failure (rare)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

System does not boot or hangs during startup

System fails to complete boot process; no operating system loading or system freezes

Ranked causes

1. Removable media present in drives (common)
2. Cable connections loose or incorrect (occasional)
3. Non-PnP expansion board or option installed without reconfiguration (occasional)
4. Outdated BIOS, drivers, or software (occasional)

First check

Remove removable media

Test point: Floppy drive and CD-ROM drive
Expected: No diskettes or CDs present

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System fails POST with error 101

Option ROM error displayed during power-on self test; system may not complete startup

Ranked causes

1. System ROM checksum error (common)
2. Faulty expansion card recently added (occasional)
3. CMOS configuration issue (occasional)
4. Defective system board (rare)

First check

Verify system ROM is correct and not corrupted

Test point: ROM
Expected: Valid ROM checksum

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Temperature alert at POST caution

Internal temperature exceeds specification; system overheating

Ranked causes

1. Blocked air vents or cooling fan malfunction (common)
2. Processor speed incorrectly configured (occasional)
3. Processor failure (rare)
4. System board failure (rare)

First check

Check for blocked air vents

Test point: Workstation chassis vents
Expected: All vents clear and unobstructed

4 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive cannot read disc or is slow to start

Optical drive fails to read media or takes excessive time to recognize disc

Ranked causes

1. CD inserted upside down (common)
2. DVD-ROM needs time to determine media type (occasional)
3. CD or DVD disc is dirty (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

CPU overtemp occurred caution

POST error 960 indicates CPU temperature has exceeded maximum operating limit of 95°F due to excessive ambient temperature or cooling obstruction

Ranked causes

1. Ambient temperature exceeds 95°F maximum operating limit (common)
2. Airflow obstruction or excessive dust on heatsink/fans (common)
3. Thermal sensing circuitry failure on CPU or system board (rare)

First check

Verify ambient temperature is within 95°F maximum limit

Test point: Environment where system operates
Expected: Ambient temperature at or below 95°F

4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Device in IEEE-1394 port not responsive

Device connected to IEEE-1394 (FireWire) port does not respond or function

Ranked causes

1. Cables of external device loose or power cables unplugged (common)
2. Power switch on external device not turned on (common)
3. IEEE-1394 port not active or not purchased with system (rare)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Keyboard failure or not detected

POST error 301 indicates keyboard failure, not detected, or keys pressed during startup

Ranked causes

1. Keyboard not connected or properly seated (common)
2. Key pressed during POST (occasional)
3. Keyboard hardware failure (rare)

First check

Reconnect keyboard with power off

Test point: Keyboard connector
Expected: Keyboard firmly connected

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Network controller stopped after adding expansion board

Previously working network controller fails when new expansion card is installed

Ranked causes

1. Network controller interrupt shared with expansion board (common)
2. Network controller drivers accidentally deleted (occasional)
3. Expansion board NIC conflicts with embedded NIC (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Network controller stops working without apparent cause

Previously functioning network controller fails unexpectedly without obvious hardware change or error message

Ranked causes

1. Network driver files are corrupted (common)
2. Cable is not securely connected (occasional)
3. Network controller is defective (rare)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Newly installed device not recognized

System does not automatically recognize or detect newly installed hardware

Ranked causes

1. Device not listed in Computer Setup - hardware problem (occasional)
2. Device listed in Computer Setup but not recognized - driver problem (occasional)
3. System did not auto-detect newly installed drive (common)

First check

Verify device is listed in Computer Setup

Test point: Computer Setup device list
Expected: Device appears in device inventory

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Printer prints garbled information

Printer output is distorted, unreadable, or corrupted

Ranked causes

1. Correct printer driver not installed (common)
2. Cables not connected properly (occasional)
3. Printer memory overloaded (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

System will not boot from CD-ROM or DVD drive

Workstation fails to initiate operating system load from optical media

Ranked causes

1. CD-ROM or DVD boot not enabled in Computer Setup (common)
2. Non-bootable CD in drive (common)
3. CD-ROM or DVD drive not detected or driver not loaded (occasional)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Blurry video or cannot set requested resolution

Display image is blurry or resolution setting fails to apply

Ranked causes

1. Graphics controller upgraded without correct video drivers (common)
2. Monitor not capable of displaying requested resolution (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Diagnostics passes but workstation does not communicate with network

Diagnostic test succeeds but workstation cannot send or receive network traffic

Ranked causes

1. Network drivers not loaded or parameters mismatch (common)
2. Network controller not configured for this workstation (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Dim characters on display

Monitor displays text and images with reduced brightness or dim appearance

Ranked causes

1. Brightness and contrast controls not set properly (common)
2. Cables not properly connected (occasional)

First check

Adjust monitor brightness control

Test point: Monitor brightness control
Expected: Image brightness increased to normal readable level

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Disk 0 error at POST

System reports disk 0 error during power-on self test; drive not installed correctly or failed

Ranked causes

1. Drive not installed correctly (common)
2. Drive failure (occasional)

First check

Verify jumper settings on disk 0 drive

Test point: Drive jumper block
Expected: Jumpers correctly set per model specification

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Disk 1 error at POST

System reports disk 1 error during power-on self test; drive not installed correctly or failed

Ranked causes

1. Drive not installed correctly (common)
2. Drive failure (occasional)

First check

Verify jumper settings on disk 1 drive

Test point: Drive jumper block
Expected: Jumpers correctly set per model specification

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Drive not found

System cannot detect or identify diskette drive during operation

Ranked causes

1. Cable is loose (common)
2. Removable drive not seated properly (common)

First check

Verify cable connections

Test point: Diskette drive data and power connectors
Expected: Cables firmly seated

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Insufficient memory error during operation

Application or operating system reports out of memory while running

Ranked causes

1. Too many TSR programs installed (occasional)
2. Insufficient memory for application (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Keyboard or system unit error

POST error 304 indicates keyboard failure or system unit communication problem

Ranked causes

1. Keyboard failure or not properly connected (common)
2. System board failure (rare)

First check

Reconnect keyboard with power off

Test point: Keyboard connector
Expected: Keyboard firmly connected

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Master boot record changed at POST caution

Current MBR does not match previously saved MBR copy; MBR has been modified

Ranked causes

1. MBR modified by normal disk maintenance (fdisk, format, disk manager) (common)
2. Virus or malware infection (occasional)

First check

Determine cause of MBR change

Test point: System history and recent activities
Expected: Identified whether from normal maintenance or malware

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Memory module failure detected

POST error 201 indicates RAM failure or incorrect installation during memory test

Ranked causes

1. Faulty or incorrectly installed memory module (common)
2. System board failure if memory replacement fails (rare)

First check

Run Computer Setup and memory utilities

Test point: F10 Setup or Windows memory test
Expected: Memory test completes without errors

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Memory size configuration error

POST error 164 indicates memory configuration does not match actual installed memory

Ranked causes

1. Memory module not installed properly (common)
2. Third-party memory incompatibility (occasional)

First check

Run Computer Setup to auto-detect memory configuration

Test point: F10 Setup or Windows
Expected: System detects all installed memory correctly

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Movie will not play in DVD drive

DVD player cannot play movie disc or playback fails to start

Ranked causes

1. Movie is regionalized for different country (occasional)
2. Decoder software is not installed (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Network driver does not detect network controller

Operating system network driver fails to recognize network interface controller

Ranked causes

1. Network controller is disabled (common)
2. Incorrect or missing network driver (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Nonsystem disk/NTLDR missing message

Workstation displays 'Nonsystem disk' or 'NTLDR missing' error message during boot

Ranked causes

1. System trying to start from non-bootable diskette (common)
2. System trying to start from damaged hard drive (occasional)

First check

Check for diskette in drive

Test point: Diskette drive
Expected: Diskette removed from drive

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Out of memory error

Operating system or application reports insufficient memory available

Ranked causes

1. Memory configuration not set up correctly (occasional)
2. Insufficient memory for application (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Picture broken up, rolls, jitters, or flashes

Display shows rolling, jittering or flashing distortion

Ranked causes

1. Monitor connections incomplete or monitor incorrectly adjusted (common)
2. Monitor needs degaussing (occasional)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Poor performance experienced

System runs slowly or exhibits degraded responsiveness

Ranked causes

1. Processor is hot or thermal throttling (common)
2. Hard drive full (common)

First check

Monitor CPU temperature and ensure cooling fans operate

Test point: Processor and cooling fan
Expected: Processor fan spinning and airflow not blocked

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Power LED flashes red six times with six beeps

Power LED flashes red six times with one-second intervals, followed by two-second pause; workstation beeps six times in same pattern

Ranked causes

1. Video card not seated properly or video card is faulty (common)
2. System board is faulty (occasional)

First check

Ensure graphics card is fully seated

Test point: Graphics card slot
Expected: Card fully inserted and latched

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Second Ultra ATA hard drive performs suboptimally

Secondary UATA hard drive on same cable shows reduced performance or slower than expected speeds

Ranked causes

1. Using wrong cable type for drive type (occasional)
2. Both slow and fast UATA devices on same data cable (common)

First check

Verify 80-conductor cable used for UATA drive

Test point: Secondary drive cable
Expected: 80-conductor cable installed

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System does not power on or respond caution

Workstation fails to start; no LED illumination or system activity

Ranked causes

1. Power not connected or outlet not working (common)
2. System not powered on (common)

First check

Verify electrical connection

Test point: Power outlet and workstation/monitor plugs
Expected: Connections are secure and outlet is working

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System fails POST with error 102

System board failure indicated by DMA or timer error during POST

Ranked causes

1. DMA or timer circuit failure on system board (common)
2. Faulty expansion board (occasional)

First check

Clear CMOS to attempt DMA/timer recovery

Test point: CMOS
Expected: CMOS cleared, defaults restored

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System fails POST with error 103

System board failure indicated by DMA or timer error during POST

Ranked causes

1. DMA or timer circuit failure on system board (common)
2. Faulty expansion board (occasional)

First check

Clear CMOS to attempt DMA/timer recovery

Test point: CMOS
Expected: CMOS cleared, defaults restored

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Time and date not set

POST error 163 indicates invalid time or date stored in configuration memory, RTC battery may be failing

Ranked causes

1. RTC battery failure preventing time storage (common)
2. CMOS jumper not properly installed (occasional)

First check

Set date and time in system configuration

Test point: Control Panel or F10 Setup
Expected: Current date and time correctly set

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Workstation powers off with red LED flashing caution

System automatically powers off and Power LED flashes red twice per second with two-second pauses, accompanied by beeping

Ranked causes

1. Processor thermal protection activated - fan blocked or not turning (common)
2. CPU heatsink fan assembly not properly attached (common)

First check

Check if air vents are blocked

Test point: Workstation air vents
Expected: Vents clear and unobstructed

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Workstation will not start

Workstation fails to power up or boot

Ranked causes

1. Wrong memory modules or incorrect installation (common)
2. PCI Express power cable plugged into wrong connector (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Audio interrupt conflict

POST error 410 indicates IRQ address conflicts with another device on audio subsystem

Ranked causes

1. Audio IRQ address conflicts with another device (common)

First check

Reset audio subsystem IRQ assignment

Test point: BIOS setup or system configuration
Expected: Audio IRQ reassigned without conflict

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

BIOS update needed for processor at POST

Installed processor not supported by current BIOS revision

Ranked causes

1. BIOS version too old for installed processor (common)

First check

Identify current BIOS version

Test point: BIOS Setup display or boot screen
Expected: Current BIOS revision number noted

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cannot automatically launch Internet programs

Internet applications fail to start or do not launch when expected

Ranked causes

1. Must log on to ISP before programs will start (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cannot connect to network server during Remote System Installation

Workstation fails to establish connection to Remote System Installation server or network boot environment

Ranked causes

1. Network controller not configured properly (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cannot eject compact disc from tray-load unit caution

CD-ROM or DVD tray will not open or eject button does not function

Ranked causes

1. Disc not properly seated in drive (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cannot format diskette

System unable to complete diskette formatting operation

Ranked causes

1. Invalid media - diskette capacity not specified (common)

First check

Format diskette with capacity specification

Test point: MS-DOS command line
Expected: Diskette formatted successfully

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Chassis fan not detected caution

POST error 512 indicates chassis or case fan is not connected or has malfunctioned

Ranked causes

1. Chassis fan cable not connected or fan malfunctioned (common)

First check

Reseat chassis fan cable connection

Test point: Fan connector on system board
Expected: Fan cable firmly connected

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Computer cover has been removed

POST error 912 indicates computer access panel has been removed since last system start

Ranked causes

1. Computer cover removed since last startup (common)

More symptoms

CPU fan not detected
CPU or chassis fan not detected
Cursor will not move using arrow keys on keypad
DIMM configuration error
Disk 0 failure
Disk 1 failure
Disk controller failure
Disk transaction problem
Diskette controller error
Diskette drive type mismatch
Diskette error occurred
Display works during POST but goes blank when OS starts
Drive jumper settings incorrect
Drive not found (hard drive)
Drive responds slowly after power-up
ECC memory module detected on unsupported platform
ECC multiple bit error detected in memory at POST
ECC single bit memory error
Extended ROM signature not found
External storage device failure
Fan connector from power supply not connected
Front audio not connected
Front USB not connected
Fuzzy focus, streaking, ghosting, shadowing, or horizontal scrolling lines
Game port address conflict
Graphics adapter failure
Hard drive boot disabled in Computer Setup
Hard drive error occurs
Hood lock coil not connected
IDE (ATA) controller disabled
Inaccessible devices on primary IDE controller at POST
Incompatible memory module detected
Insufficient memory for Option ROMs
Internet takes too long to download websites
Invalid electronic serial number at POST
Invalid processor jumper setting
Invalid system disk message displayed
Keyboard controller error
Keyboard not responding to key presses
Master boot record lost at POST
Memory count during POST is wrong
Memory exceeds maximum supported
Memory mismatch between channels
Memory module type mismatch
Microcode patch error at POST
MIDI port address conflict
Monitor display is dim or not visible
Monitor does not function with energy saver features
Mouse will only move vertically or horizontally, or movement is jerky
Multi-Bay riser not connected
Multibay incorrectly installed
Network interface card interrupt conflict
New network card will not boot
Noise or no sound from speakers or headphones
Parallel port address conflict detected
Parallel port address conflict on port 1
Parallel port address conflict on port 2
Parallel port address conflict on port 3
Parity check 2 error at POST
Poor processor performance
Power button not connected
Power LED flashes red five times with corresponding beeps
Power LED flashes red five times with five beeps
Power LED flashes red once every two seconds
Power LED flashes red six times with beeping
Power LED is red and stays on
Power supply shuts down intermittently
Primary diskette port address conflict
Printer does not turn on
Printer is offline
Processor failed to initialize
Processor not supported at POST
Recording audio CDs is difficult or impossible
SafePost detects unresponsive PCI card
Secondary controller or disk failure at POST
Secondary disk controller failure at POST
Serial port 1 address conflict
Serial port 2 address conflict
Serial port address conflict on same IRQ
SMART hard drive detects imminent failure
SMART SCSI hard drive detects imminent failure
Sound cuts in and out
Splash screen image corrupted
System audio address conflict
System configuration not set
System files missing or not properly installed
System has error or shows red LED
System setup utility reports unprogrammed EEPROM
System will not boot or does not function properly after installing additional memory
USB, audio, and IEEE-1394 devices not working
Wake-on-LAN feature not functioning
Workstation appears locked up and will not turn off
Workstation appears to pause periodically
Workstation date and time display is incorrect
Workstation locked up while recording audio
Workstation powered off automatically with red LED flashes
Workstation seems to be locked up

97 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`101`	Option ROM Error	System ROM checksum validation failure during POST	error
`102`	System Board Failure	DMA or timer circuit failure detected during POST	error
`103`	System Board Failure	DMA or timer circuit failure detected during POST	error
`110`	Out of Memory for Option ROMs	Option ROM unable to run due to memory constraints during POST	warning
`1151`	Serial Port 1 Address Conflict Detected	Both external and internal serial ports assigned to COM1 address	error
`1152`	Serial Port 2 Address Conflict Detected	Both external and internal serial ports assigned to COM2 address	error
`1155`	Serial Port Address Conflict Detected	External and internal serial ports assigned to same IRQ address	error
`1201`	System Audio Address Conflict Detected	Audio device IRQ address conflict detected during POST	warning
`1202`	MIDI Port Address Conflict Detected	MIDI port device IRQ address conflict detected during POST	warning
`1203`	Game Port Address Conflict Detected	Game port device IRQ address conflict detected during POST	warning
`150`	SafePost Active	PCI expansion card not responding to initialization during POST	warning
`162`	System Options Not Set	System configuration missing or RTC battery failure detected during POST	warning
`163`	Time and Date Not Set	Invalid time/date in configuration memory during POST	warning
`164`	Memory Size Error	Memory configuration does not match installed memory during POST	error
`1720`	SMART Hard Drive Detect Imminent Failure	SMART sensor reports hard drive about to fail during POST	critical
`1721`	SMART SCSI Hard Drive detects imminent failure	SCSI hard drive SMART sensor reports imminent failure during POST	critical
`1780`	Disk 0 Failure	Disk 0 not installed correctly or has failed during POST	error
`1781`	Disk 1 Failure	Disk 1 not installed correctly or has failed during POST	error
`1782`	Disk Controller Failure	Hard drive controller circuitry error detected during POST	error
`1785`	Multibay incorrectly installed	Multibay not configured as device 0 on secondary IDE controller	error
`1790`	Disk 0 error	Primary disk drive not accessible at POST	error
`1791`	Disk 1 error	Secondary disk drive not accessible at POST	error
`1792`	Secondary disk controller failure	Hard drive controller circuitry error detected at POST	error
`1793`	Secondary controller or disk failure	Secondary hard drive controller or disk error at POST	error
`1794`	Inaccessible devices on primary IDE controller	Primary IDE devices cannot be accessed when SATA controller set to Replace mode	warning
`1800`	Temperature alert	Internal temperature exceeds specification at POST	error
`1801`	Microcode patch error	Processor not supported by current ROM BIOS at POST	error
`1802`	Processor not supported	System board does not support installed processor at POST	error
`1803`	BIOS update needed for processor	Installed processor not supported by current BIOS at POST	error
`183`	Invalid Processor Jumper Setting	Processor speed jumper on system board incorrectly configured	error
`1998`	Master boot record has been changed	Current MBR differs from previously saved copy	warning
`201`	Memory Error	RAM failure detected during memory test in POST	error
`202`	Memory Type Mismatch	Installed memory modules do not match each other during POST	warning
`207`	ECC Corrected Single Bit Errors in Memory Socket(s)	ECC detected and corrected single bit error in memory during POST	warning
`212`	Failed Processor	Processor failed to initialize during POST	error
`213`	Incompatible memory Module in memory Socket(s)	Memory module missing SPD information or incompatible with chipset	error
`214`	DIMM Configuration Warning	DIMMs not installed correctly or not paired correctly during POST	warning
`215`	Memory Mismatch Warning	Mismatched DIMM pairs between channel A and channel B detected during POST	warning
`216`	Memory Size Exceeds Maximum Supported	Total installed memory exceeds system maximum supported capacity	error
`219`	ECC Memory Module Detected	ECC memory modules detected on platform that does not support ECC	warning
`301`	Keyboard Error	Keyboard failure or not detected during POST	error
`303`	Keyboard Controller Error	I/O board keyboard controller failure detected during POST	error
`304`	Keyboard or System Unit Error	Keyboard failure or system unit communication error during POST	error
`401`	Parallel Port 1 Address Assignment Conflict	IRQ address conflict detected on parallel port 1 during POST	warning
`402`	Parallel Port 2 Address Assignment Conflict	IRQ address conflict detected on parallel port 2 during POST	warning
`403`	Parallel Port 3 Address Assignment Conflict	IRQ address conflict detected on parallel port 3 during POST	warning
`404`	Parallel Port Address Conflict Detected	Both external and internal parallel ports assigned to same address	error
`410`	Audio Interrupt Conflict	Audio subsystem IRQ address conflict during POST	warning
`411`	Network Interface Card Interrupt Conflict	Network adapter IRQ address conflict during POST	warning
`501`	Display Adapter Failure	Graphics display controller failure detected during POST	error
`510`	Splash Screen image corrupted	Splash screen image has errors or corruption detected during POST	info
`511`	CPU, CPUA, or CPUB Fan not detected	CPU fan not connected or not responding during POST	warning
`512`	Chassis, rear chassis, or front chassis fan not detected	Chassis fan not connected or not responding during POST	warning
`514`	CPU or Chassis Fan not detected	CPU fan or chassis fan not connected or not responding during POST	warning
`601`	Diskette Controller Error	Diskette controller or drive circuitry failure detected during POST	error
`605`	Diskette Drive Type Error	Mismatch between configured and installed diskette drive type	error
`610`	External Storage Device Failure	External tape drive not connected or not detected during POST	warning
`611`	Primary Diskette Port Address Assignment Conflict	Diskette port address configuration error during POST	error
`912`	Computer Cover Has Been Removed Since Last System Start Up	Access panel removal detected since last system startup	info
`914`	Hood Lock Coil is not Connected	Hood lock solenoid not connected or missing during POST	warning
`916`	Power Button Not Connected	Power button connector not connected to system board during POST	warning
`917`	Front Audio Not Connected	Front audio cable not connected to system board during POST	info
`918`	Front USB Not Connected	Front USB header cable not connected to system board during POST	info
`919`	Multi-Bay Riser Not Connected	Multi-bay drive riser module not connected to system board during POST	warning
`920`	Fan Command 2 Pin Connector from Power Supply Not Connected	2-pin fan connector from power supply not connected during POST	warning
`940`	Extended ROM signature not found	ROM flash signature missing; firmware (BIOS) incomplete during POST	error
`960`	CPU Overtemp occurred	CPU temperature exceeded maximum 95°F limit during POST	critical
`Certain typed symbols do not appear correct`	Font does not support particular symbol	Typed symbol displays incorrectly or as placeholder	info
`ECC Multiple Bit Error Detected in Memory Module`	Multiple bit ECC memory error detected	Chipset detected multiple bit errors in 64-bit memory quadword at POST	critical
`GREEN Power LED flashes 1 time per 2 seconds`	Workstation in Standby mode	System placed in Standby sleep state	info
`GREEN Power LED solid`	Workstation is on	System successfully powered on and booted	info
`Invalid Electronic Serial Number`	System electronic serial number corrupted	Electronic serial number field corrupted or unreadable at POST	warning
`Parity Check 2`	Parity RAM failure	Memory parity error detected at POST	error
`Power LED off, no lights/sounds`	System does not power on	Power button pressed but no response	critical
`RED LED blinks 1 time per 2 seconds`	Power supply failure	Power supply unable to provide adequate power to system	error
`RED LED blinks 2 times per second`	Thermal shutdown activated	Processor temperature exceeded safe threshold	error
`RED LED blinks 5 times, 5 beeps`	Memory module failure detected	System detected failed memory during POST	error
`RED LED blinks 6 times, 6 beeps`	Integrated graphics failure	System detected graphics subsystem failure during POST	error
`RED LED blinks 7 times, 7 beeps`	System board failure before video output	System board ROM detected failure before video capability	critical
`RED LED blinks 8 times, 8 beeps`	Invalid ROM based on bad checksum	ROM checksum validation failed during startup	error
`Solid RED LED`	CPU not installed or not seated	Processor not detected during POST	error

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.