Patient monitoring systems · CARESCAPE family

GE Healthcare CARESCAPE PDM: troubleshooting and error codes

The ServiceForge knowledge base holds 100 documented symptoms for the GE Healthcare CARESCAPE PDM, with 136 ranked causes, 168 diagnostic checks with test points and expected values, and 42 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Abnormally low invasive pressure reading patient safety

Invasive pressure measurement displays lower values than expected, below physiological range

Ranked causes

1. Transducer wrongly positioned (common)
2. Defective transducer (occasional)
3. Module not connected (occasional)
4. Transducer adapter cable not connected (occasional)
5. Invasive pressure channel not configured or low priority (occasional)

First check

Verify transducer position

Test point: Patient transducer placement
Expected: Transducer at mid-heart level

4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Communication loss with NIBP module

ePort interface not communicating with monitor; module not powering or responding

Ranked causes

1. ePort cable damaged (occasional)
2. ePort connector on monitor damaged (occasional)
3. ePort connector on module damaged (occasional)
4. Module main acquisition board defective (rare)

First check

Inspect ePort to host interface cable

Test point: ePort cable connectors and insulation
Expected: Cable intact, no visible damage, connectors secure

5 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

No power at the module

Module does not receive power when connected to monitor or docking station

Ranked causes

1. ePort host interface cable is damaged (common)
2. ePort connector on monitor is damaged (common)
3. ePort connector on module is damaged (occasional)
4. Module battery is not charging (occasional)

First check

Inspect ePort host interface cable for damage

Test point: ePort to host interface cable
Expected: No visible damage or breaks

3 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No temperature displayed patient safety

Temperature measurement channel shows no value or missing from display completely

Ranked causes

1. Temperature channel not configured or low priority (common)
2. Incompatible temperature probe (occasional)
3. Faulty temperature probe (occasional)
4. Temperature out of measurable range (rare)

First check

Verify temperature channel configuration

Test point: PDM channel configuration screen
Expected: Temperature channel configured with adequate priority and active

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery not charging patient safety

Module battery does not charge or charge level remains low

Ranked causes

1. Battery tray damaged (rare)
2. Battery connector damaged (occasional)
3. Battery defective (common)

First check

Verify module is powered by host monitor

Test point: Module power connection
Expected: Module powered by host monitor ePort connection

1 more check with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

No parameter data from module patient safety

Parameter data is not being received or displayed from the connected parameter module

Ranked causes

1. Parameter cable disconnected or loose (common)
2. Parameter interface damaged (occasional)
3. Related parameter license not activated (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Noisy waveforms or missing markers in parameter data patient safety

Parameter waveforms contain excessive noise, markers are missing, or patient data shows inaccuracy on display

Ranked causes

1. ECG filter disabled (common)
2. Parameter cable or interface damaged (occasional)
3. PDM and host monitor power frequency mismatch (occasional)

First check

Verify ECG filter enabled setting

Test point: PDM settings menu
Expected: ECG Filter setting = Enabled

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

PDM battery cannot be charged caution

Battery charging is disabled due to temperature or power condition

Ranked causes

1. Internal monitor temperature too high (occasional)
2. Power fault preventing charge (occasional)
3. Battery temperature exceeds limit (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Artifact detected

Artifact signal detected at measurement sensor site during SpO2 measurement.

Ranked causes

1. Poor sensor contact or placement (common)
2. Patient movement or shivering (common)

First check

Inspect SpO2 sensor contact with patient skin

Test point: Sensor site
Expected: Firm contact, clean, properly positioned

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Artifact on ECG waveform

Muscle artifact, high or low frequency noise, or pacemaker artifact visible on waveform display.

Ranked causes

1. Poor electrode contact or placement (common)
2. Electrical interference from nearby devices (occasional)

First check

Inspect electrode contact and lead placement

Test point: All ECG electrodes and leadwires
Expected: Secure connections, proper lead routing

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration fail patient safety

Calibration of a temperature or C.O. measurement channel failed. Message appears in parameter window or alarm area.

Ranked causes

1. Poor or disconnected connections (common)
2. Unsuccessful calibration procedure (occasional)

First check

Verify all connections to acquisition module and temperature/C.O. measurement cables

Test point: Module connectors and cable connections
Expected: All connections fully seated and secure

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check SpO2 probe

No detectable SpO2 signal. Sensor may be faulty, detached from patient, or have connectivity issues.

Ranked causes

1. Sensor not connected or detached from patient (common)
2. Faulty sensor (occasional)

First check

Check sensor physical connection

Test point: Sensor and acquisition module interface
Expected: Sensor firmly connected to module and patient

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Defib/Sync analog output test failure patient safety

Defibrillator synchronization or analog output signal not detected

Ranked causes

1. ECG or invasive pressure cable not properly connected for Defib/Sync output (common)
2. Defib/Sync tester or analog output cable not configured (occasional)

First check

Verify ECG cable connection for Defib/Sync

Test point: Module ECG connector
Expected: 5-lead ECG cable securely connected

4 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG/Impedance respiration test failure patient safety

ECG waveform not displayed or respiration measurement not detected

Ranked causes

1. ECG cable or leadwire not properly connected (common)
2. Simulator not configured for ECG/respiration (occasional)

First check

Verify ECG trunk cable connection

Test point: Module ECG connector
Expected: 10-lead ECG trunk cable securely seated

4 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Functional check configuration failure patient safety

Measurement parameters not displaying or simulator not properly configured for testing

Ranked causes

1. Module or monitor not properly connected (common)
2. Measurement parameter not configured with adequate priority (occasional)

First check

Verify module is connected to monitor

Test point: Module connection status
Expected: Module connected and powered on

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Invasive pressure channel not reading correctly patient safety

Pressure waveform not displayed or reading does not match configured value within tolerance

Ranked causes

1. Channel not zeroed or simulator not configured to correct pressure (common)
2. Pressure waveform generation disabled or sensor malfunction (occasional)

First check

Configure simulator to zero static pressure

Test point: Simulator output
Expected: 0 mmHg static pressure

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Invasive pressure measurement failure patient safety

Invasive pressure waveform not displayed or pressure values not accurate

Ranked causes

1. Invasive pressure cables not properly connected (common)
2. Simulator invasive pressure not configured (occasional)

First check

Verify invasive pressure cable connection

Test point: Module invasive pressure connector
Expected: Dual invasive pressure adapter cable securely connected

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Module will not dock to docking station caution

Module cannot be physically docked to the docking station

Ranked causes

1. Mounting rails on module are damaged (occasional)
2. Docking station is damaged (occasional)

First check

Inspect module mounting rails for damage

Test point: Module mounting rails
Expected: Rails undamaged and aligned

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP measurement failure patient safety

Non-invasive blood pressure reading not obtained or pressure values incorrect

Ranked causes

1. NIBP hose or cuff not properly connected or assembled (common)
2. Manometer not properly configured (occasional)

First check

Verify NIBP hose connection

Test point: Module NIBP connector
Expected: NIBP hose securely connected

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP module not functioning patient safety

Non-invasive blood pressure measurement system not operational

Ranked causes

1. NIBP system not calibrated (common)
2. NIBP cuff pressure not maintained; cuff leaking (occasional)

First check

Verify calibration required

Expected: Calibration status indicator shows need for recalibration

2 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

NIBP tubing system leaking caution

Pressure does not stabilize or drops more than 1 mmHg per 5 seconds during NIBP calibration check

Ranked causes

1. External NIBP test setup leaking (common)
2. Internal NIBP tubing leaking (occasional)

First check

Select NIBP calibration from service menu

Test point: Monitor Setup > Defaults & Service > Service Calibrations menu
Expected: Calibrations menu displays

5 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

SpO2 measurement failure patient safety

Oxygen saturation or pulse rate not displayed or showing incorrect values

Ranked causes

1. SpO2 simulator/cable not properly connected (common)
2. Simulator SpO2 not configured (occasional)

First check

Verify SpO2 simulator connection

Test point: Module SpO2 connector
Expected: SpO2 simulator and cable securely connected

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Temperature measurement failure patient safety

Temperature readings not displayed or showing incorrect values

Ranked causes

1. Temperature cables not properly connected (common)
2. Simulator not configured for 400 series temperature probes (occasional)

First check

Verify temperature adapter cable connection

Test point: Module Temp/CO connector
Expected: Dual temperature adapter cable securely connected

4 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Analog output and defib sync marker not functioning high voltage

Analog output or defibrillator synchronization marker signals not present or incorrect

Ranked causes

1. Analog output/defib sync cable disconnected or improperly connected (common)

First check

Connect analog output/defib sync cable to module

Test point: Defib/Sync connector
Expected: Cable seated and connected

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Apnea alarm not activated patient safety

Monitor does not trigger apnea alarm when respiration rate is zero

Ranked causes

1. Simulator not configured for apnea simulation or alarm threshold issue (common)

First check

Verify apnea alarm activation

Test point: Monitor screen and alarm
Expected: Apnea alarm activated when respiration stops

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Arrhythmia paused patient safety

ECG channels unavailable for analysis due to excessive artifact (20 seconds), internal HR calculation not updated (30 seconds), or single lead analysis ECG 1 inactive (5 seconds). Appears in alarm area or waveform area.

Ranked causes

1. Excessive artifact on ECG signal (common)

First check

Inspect electrode contact quality

Test point: All ECG electrode sites
Expected: Firm contact, no visible gaps or debris

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Asystole alarm not triggered patient safety

Monitor does not display asystole alarm when asystole is configured on simulator

Ranked causes

1. Simulator not configured to asystole output (common)

First check

Verify asystole alarm appears

Test point: Monitor display
Expected: Asystole alarm shown on screen

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bottom housing is damaged caution

Cracks or other damage visible on bottom housing

Ranked causes

1. Bottom housing cracked or damaged (common)

First check

Inspect bottom housing for cracks or damage

Test point: Bottom housing surface
Expected: Housing intact without cracks

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

C.O. measurement removed patient safety

Cardiac output measurement module has been disconnected. Message appears in alarm area.

Ranked causes

1. C.O. measurement module disconnected (common)

First check

Verify C.O. measurement module is physically connected

Test point: C.O. module connectors
Expected: Module fully seated and connected

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration error

Calibration error message appears in parameter window when calibration procedure fails

Ranked causes

1. Calibration procedure failed (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Call service message displayed

Call service message appears in parameter window indicating a technical fault

Ranked causes

1. Technical fault detected (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Channel calibration in progress

Calibrating message appears in parameter window during active calibration of a channel

Ranked causes

1. Calibration procedure active (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check device malfunction

SpO2 acquisition module has failed and is unable to process signal.

Ranked causes

1. Acquisition module failure (occasional)

First check

Perform planned maintenance on acquisition module

Test point: Acquisition module
Expected: Module functions normally after maintenance

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check NIBP message displayed

Check NIBP message appears in alarm area when systolic, diastolic, and/or mean results are missing

Ranked causes

1. Systolic, diastolic, and/or mean results missing (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Control measurement pressure alarm limit exceeded

Control measurement message appears in parameter window when pressure alarm limit is exceeded during measurement

Ranked causes

1. Pressure alarm limit exceeded during measurement (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cuff loose

Cuff loose message appears in parameter window when cuff connection is loose or cuff hose is disconnected

Ranked causes

1. Loose cuff or cuff hose (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cuff occlusion detected patient safety

Cuff occlusion message appears in parameter window when occlusion occurs during measurement or cuff is overpressured

Ranked causes

1. Occlusion during measurement or overpressured cuff (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cuff overpressure detected patient safety

Cuff overpressure message appears in parameter window when NIBP cuff is squeezed during measurement and exceeds pressure safety limits

Ranked causes

1. NIBP cuff squeezed during measurement exceeding pressure safety limits (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cuff size not selected

Cuff size has not been selected in NIBP setup

Ranked causes

1. Cuff size not selected from setup menu (common)

First check

Verify cuff size selection

Test point: NIBP setup menu
Expected: Cuff size selected (e.g., adult, child, infant)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Device malfunction or performance issue patient safety

General troubleshooting guidance for technical problems; patient disconnected from monitor before service

Ranked causes

1. Visual inspection incomplete or findings missed (common)

First check

Visual inspection of module exterior

Test point: Front cover, connectors, casing, latch, patient cables
Expected: Front cover intact, connectors intact and properly attached, casing and latch clean and intact, cables clean and intact

1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

ECG measurement not displaying correctly patient safety

Monitor does not display ECG leads II, VI & aVL, or waveforms contain noise; heart rate not 80±5 bpm or QRS tone absent

Ranked causes

1. Simulator not configured for normal sinus rhythm (common)

First check

Verify ECG leads II, VI & aVL displayed and noise-free

Test point: Monitor display
Expected: Leads II, VI & aVL visible, no noise

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Electrical safety test failure patient safety

Patient leakage current exceeds acceptable limits during source or sink testing

Ranked causes

1. Electrical isolation or patient circuit defect (unknown)

First check

Patient (source) leakage current test

Test point: Patient circuit source
Expected: Within acceptable limits per service manual

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Faulty SpO2 probe

The SpO2 sensor has failed and is no longer functional.

Ranked causes

1. Sensor failure (occasional)

First check

Attempt sensor reactivation or test with another sensor

Test point: SpO2 sensor
Expected: SpO2 signal returns or test sensor functions

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Incompatible SpO2 probe

The sensor connected is not compatible with the PDM system.

Ranked causes

1. Incompatible sensor type installed (occasional)

First check

Verify sensor compatibility with PDM system

Test point: Sensor model and type
Expected: Sensor is listed as compatible with CARESCAPE PDM

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Lead off - single or multiple leads disconnected patient safety

One or more leadwires or electrodes disconnected. Message appears in alarm area and waveform area with specific lead designation (e.g., LA/L, LL/F, RA/R, RL/N, V2/C2-V6/C6, Va/Ca, Vb/Cb). Other ECG leads available for arrhythmia detection.

Ranked causes

1. Leadwire or electrode connection loose or disconnected (common)

First check

Verify connection of identified lead

Test point: Specific lead shown in alarm message (LA, LL, RA, RL, V2-V6, Va, Vb, etc.)
Expected: Lead connected and signal present

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Lead off detection not working patient safety

Detaching leadwire does not trigger lead off message or automatic lead switching

Ranked causes

1. Leadwire connection issue or monitor lead detection malfunction (common)

First check

Verify Lead II disappears when RA/R detached

Test point: ECG1 waveform field
Expected: Lead II disappears, RA/R lead off message shown

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Leads off - multiple leads disconnected, arrhythmia detection impossible patient safety

One or more connected electrodes disconnected and arrhythmia detection is not possible. Appears in alarm area and waveform area.

Ranked causes

1. Multiple electrode/leadwire disconnections preventing arrhythmia analysis (common)

First check

Inspect all leadwire and electrode connections

Test point: All ECG lead connection points
Expected: All leads connected with secure seating and good skin contact

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Long measurement time

NIBP measurement takes longer than expected: >2 min for adult/child, 85 s for infant

Ranked causes

1. Patient status issue or equipment malfunction (unknown)

First check

Verify measurement time within specification

Test point: NIBP measurement display
Expected: >2 min for adult/child, 85 s for infant

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Low perfusion at measurement point patient safety

Blood perfusion at the sensor measurement site is insufficient for reliable signal detection.

Ranked causes

1. Poor perfusion at sensor site (common)

First check

Assess blood perfusion at current sensor site

Test point: Measurement site
Expected: Palpable pulse, warm skin, good color

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Low signal quality

Signal quality is questionable or poor. Patient may be shivering or sensor placement is suboptimal.

Ranked causes

1. Poor sensor placement or patient shivering (common)

First check

Evaluate sensor placement on patient

Test point: Sensor site
Expected: Proper contact, minimal motion artifact, adequate perfusion

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Module power or LED not illuminated

Communication LED on module not lighting when connected to monitor

Ranked causes

1. Module defective (common)

First check

Connect known good module to monitor

Expected: Known good module LED lights

NIBP alarm limits changed patient safety

Alarm limits have changed due to cuff size or profile change

Ranked causes

1. Cuff size or profile changed (common)

First check

Confirm cuff size is correct

Test point: NIBP setup menu
Expected: Cuff size matches patient and clinical order

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP Auto mode stopped patient safety

NIBP Auto mode has stopped due to loose cuff, loose hose, or cuff size changed to not selected

Ranked causes

1. Loose cuff or cuff hose (common)

First check

Inspect cuff and hose connections

Test point: Cuff connector and hose attachment points
Expected: Firm connection with no visible damage or kinks

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP calibration failed or gain correction exceeded

Unable to complete NIBP calibration; Confirm button inactive or gain correction exceeds +/-10%

Ranked causes

1. NIBP main board components not functioning properly (occasional)

First check

Note gain correction value required

Expected: Gain correction within +/-10% of factory calibration

1 more check with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI

NIBP cuff loose patient safety

Loose cuff or cuff hose detected

Ranked causes

1. Loose cuff or cuff hose connection (common)

First check

Verify cuff and hose are secure

Test point: Cuff connector and hose attachment
Expected: Firm, tight connection with no movement

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP cuff occlusion during measurement patient safety

Occlusion detected during measurement or cuff overpressure condition

Ranked causes

1. Cuff occlusion or overpressure (common)

First check

Verify cuff condition and placement

Test point: Cuff on patient limb
Expected: Cuff properly placed, not kinked, pressure appropriate

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP measurement functional check failed caution

NIBP tubing system has leaks or module is out of calibration; pressure readings inaccurate or unstable

Ranked causes

1. Combined NIBP tubing leak and/or calibration issue (common)

First check

Check NIBP tubing system and calibration status

Test point: Full NIBP calibration check procedure per steps 1-7
Expected: Pass status: pressure stable ±1 mmHg, no >1 mmHg drop per 5 sec

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP out of calibration caution

NIBP readings differ by more than ±1 mmHg between manometer and calibration menu

Ranked causes

1. NIBP module requires recalibration (common)

First check

Compare manometer and calibration menu readings

Test point: Manometer display vs. Calibration Check menu
Expected: Readings match ±1 mmHg, ±1 mmHg

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP pressure value outside alarm limits patient safety

NIBP systolic, diastolic, or mean pressure equal to or outside set alarm limits

Ranked causes

1. Patient hemodynamic change (common)

First check

Review measured pressure values

Test point: NIBP display (systolic, diastolic, mean)
Expected: Values within set alarm limits

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

NIBP STAT mode stopped patient safety

STAT mode has stopped due to loose cuff, loose hose, or cuff size changed to not selected

Ranked causes

1. Loose cuff or cuff hose (common)

First check

Inspect cuff and hose connections

Test point: Cuff connector and hose attachment points
Expected: Firm connection with no visible damage

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

NIBP zeroing in progress
NIBP zeroing successful
No pressure reading displayed
No SpO2 probe connected
Pacemaker spikes not detected
Parameter interface module damaged
Parameter not displayed on host monitor
Planned maintenance procedure
PR(SpO2) high or low
Probe off
Pulse search in progress
Respiration rate incorrect
Service the PDM - Voltage rail errors
Service the PDM Calibrate ECG Analog Out
Service the PDM Calibrate IP Analog Out
Service the PDM Calibrate NIBP
Service the PDM Configure Power Frequency
Service the PDM Error Code 0xPDM1000
Service the PDM Error Code 0xPDM1001
Service the PDM Error Code 0xPDM1002
Service the PDM Error Code 0xPDM1003
Service the PDM Error Code 0xPDM1004
Service the PDM Error Code 0xPDM1005
Service the PDM Error Code 0xPDM1006
Service the PDM Error Code 0xPDM100C
Service the PDM Error Code 0xPDM1100
Service the PDM Error Code 0xPDM1101
Service the PDM Error Code 0xPDM1102
Service the PDM Error Code 0xPDM1103
Service the PDM Error Code 0xPDM1104
Service the PDM Error Code 0xPDM1105
Service the PDM Install License
SpO2 high or low
SpO2 measurement not displaying
SpO2 measurement removed
Temperature measurement removed
Temperature reading incorrect
Top housing is damaged
Visual inspection failure
Wrong cable connected

40 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`0xPDM1000`	Secure storage data is corrupt	System detects corrupted data in secure storage on startup or runtime	critical
`0xPDM1001`	Flash file system partition is full	System detects one or more partitions at capacity during operation	critical
`0xPDM1002`	Error writing data to secure storage	Write operation to secure storage fails during normal operation	critical
`0xPDM1003`	Error writing to the SPI bus	SPI bus write operation fails during normal operation	critical
`0xPDM1004`	Error reading the network interface information	Network interface data read fails during startup or operation	error
`0xPDM1005`	Error reading flash file system partition information	Flash partition read operation fails during startup or operation	critical
`0xPDM1006`	Error using the TWI bus	TWI (Two-Wire Interface) bus operation fails during startup or runtime	critical
`0xPDM100C`	MAC address not readable from hardware	System cannot read MAC address from hardware on startup	error
`0xPDM1100`	Main CPU board 1.8V rail voltage out of specification	Power monitoring detects 1.8V rail outside acceptable range	critical
`0xPDM1101`	Main CPU board 3.3V rail voltage out of specification	Power monitoring detects 3.3V rail outside acceptable range	critical
`0xPDM1102`	Main CPU board 5.4V rail voltage out of specification	Power monitoring detects 5.4V rail outside acceptable range	critical
`0xPDM1103`	Main CPU board 12V rail voltage out of specification	Power monitoring detects 12V rail outside acceptable range	critical
`0xPDM1104`	Main CPU board –12V rail voltage out of specification	Power monitoring detects –12V rail outside acceptable range	critical
`0xPDM1105`	Main CPU board power bus voltage out of specification	Power monitoring detects main power bus outside acceptable range	critical
`Calibrated`	Channel calibrated successfully	Successful completion of channel calibration	info
`Calibrating`	Calibration of a channel is in progress	Calibration procedure initiated	info
`Calibration error`	Calibration has failed	Calibration procedure failed to complete	error
`Calibration fail`	Temperature or C.O. measurement channel calibration failed	Calibration procedure initiated but failed to complete successfully	error
`Call service`	Technical fault	System detected an unspecified technical fault	critical
`Check NIBP`	Systolic, diastolic, and/or mean results missing	Measurement completed without all required values	warning
`CO measurement removed`	Cardiac output measurement module disconnected	C.O. module detected as missing during operation	warning
`Control measurement`	Pressure alarm limit exceeded	Pressure during measurement exceeded alarm limit	warning
`Cuff loose`	Loose cuff or cuff hose	Loss of pressure signal or cuff connection failure	warning
`Cuff occlusion`	Occlusion during measurement or overpressured cuff	Occlusion detected or cuff pressure exceeds safe limits during measurement	warning
`Cuff overpressure`	NIBP cuff is squeezed during measurement and exceeded the pressure safety limits	Cuff pressure exceeded safety limits during measurement	warning
`PDM battery low`	Battery charge is insufficient, charging failure detected	Battery cannot be charged due to power fault	warning
`PDM battery temp high`	Battery temperature exceeds safe operating limit	Battery temperature sensor detects excessive temperature	warning
`PDM charging is denied`	Battery charging is disabled due to excessive internal temperature	Monitor internal temperature exceeds safe charging threshold	warning
`Service the PDM Error Code 0xPDM1106`	ECG DAS board 1.26V rail voltage out of specification	Power supply rail voltage deviation detected on ECG data acquisition board	error
`Service the PDM Error Code 0xPDM1107`	ECG DAS board 3.3V rail voltage out of specification	Power supply rail voltage deviation detected on ECG data acquisition board	error
`Service the PDM Error Code 0xPDM1108`	ECG DAS board 5V rail voltage out of specification	Power supply rail voltage deviation detected on ECG data acquisition board	error
`Service the PDM Error Code 0xPDM1109`	ECG DAS board 7.5V rail voltage out of specification	Power supply rail voltage deviation detected on ECG data acquisition board	error
`Service the PDM Error Code 0xPDM110A`	ECG DAS board negative 7.5V rail voltage out of specification	Power supply rail voltage deviation detected on ECG data acquisition board	error
`Service the PDM Error Code 0xPDM110B`	Main DAS board 1.26V rail voltage out of specification	Power supply rail voltage deviation detected on main data acquisition board	error
`Service the PDM Error Code 0xPDM110C`	Main DAS board 3.3V rail voltage out of specification	Power supply rail voltage deviation detected on main data acquisition board	error
`Service the PDM Error Code 0xPDM110D`	Main DAS board 5V rail voltage out of specification	Power supply rail voltage deviation detected on main data acquisition board	error
`Service the PDM Error Code 0xPDM110E`	Main DAS board 2.5V rail voltage out of specification	Power supply rail voltage deviation detected on main data acquisition board	error
`Service the PDM Error Code 0xPDM110F`	Main DAS board Nellcor 5V rail voltage out of specification	Power supply rail voltage deviation detected on main data acquisition board Nellcor channel	error
`Service the PDM Error Code 0xPDM1110`	Main DAS board Nellcor negative 3V rail voltage out of specification	Power supply rail voltage deviation detected on main data acquisition board Nellcor channel	error
`Service the PDM Error Code 0xPDM1120`	Temperature sensor reading out of specification	Internal temperature measurement exceeds acceptable range	error
`T1 calibration fail / T2 Calibration fail / Tblood calibrati`	Temperature channel (T1, T2, or Tblood) calibration failed	Calibration procedure attempted for specified temperature channel	error
`Temp measurement removed`	Temperature measurement module or cable disconnected	Acquisition module or temperature cable detected as missing during operation	warning

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.