GE Healthcare AMX-4: troubleshooting and error codes
The ServiceForge knowledge base holds 278 documented symptoms for the GE Healthcare AMX-4, with 586 ranked causes, 624 diagnostic checks with test points and expected values, and 136 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
Code 437 displayed after exposure high voltage
Code 437 occurs after X-ray exposure attempt, may indicate various electrical or mechanical issues
Ranked causes
- 1. Jumper connection problem at TP-14 & 15 (occasional)
- 2. HV Transformer spark gap degradation (occasional)
- 3. X-ray tube spitting or arcing (occasional)
- 4. Q-3 Power Pack connection issues (occasional)
- 5. Battery or tap relay connection failure (occasional)
- 6. Poor pin spread on high voltage cables (rare)
- 7. Defective drive handle enable switch (occasional)
- 8. Snubber problem across drive relays (occasional)
- 9. Static discharge or ESD event (rare)
- 10. Defective charger board (rare)
Measure ohmic value from drive wheels to ground
- Expected
- 8 to 10K K ohms, not >25K
- Tools
- Ohmmeter
1 more check with pass and fail actions, 10 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
X−RAY WORD LIMIT error radiation
One or more x-ray calibration parameters out of limits after adjustment
Ranked causes
- 1. Incorrect mA value entered during mAs calibration (common)
- 2. CPU to Filament/kVp Board connection fault (occasional)
- 3. CPU Board TP-2 frequency out of spec (occasional)
- 4. mA meter not working properly (occasional)
- 5. Incorrect kVp values entered during kVp calibration (occasional)
- 6. Bleeder not properly calibrated (occasional)
- 7. Tap relays not functioning (occasional)
- 8. X-ray tube turn-off delay exceeds 2.0 ms (occasional)
Verify correct mA value entered during mAs calibration
- Test point
- Calibration input
- Expected
- Correct mA value as specified
4 more checks with pass and fail actions, 8 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error code 43A - Rotor not running radiation
Rotor fails to start or run during prep phase; affects X-ray tube preparation
Ranked causes
- 1. Rotor interconnect cable failure or poor connection (common)
- 2. CPU board failure (occasional)
- 3. U35 pin 18 signal absent - CPU or rotor control circuit failure (occasional)
- 4. TP1/TP2 waveform deviation - Rotor controller circuit failure (occasional)
- 5. X-ray tube rotor cable or connection failure (occasional)
- 6. Rotor Controller board failure (occasional)
- 7. Prep switch or collimator field light circuit failure (occasional)
Listen for rotor motor running
- Test point
- X-ray tube rotor
- Expected
- Audible rotor motor sound during operation
6 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Coefficient of linearity exceeds specification radiation
Direct linearity test fails; exposure-to-mAs ratio (mR/mAs) variation between consecutive tube current settings exceeds 0.10 times their sum (rejection limit 0.09)
Ranked causes
- 1. mA accuracy out of specification (common)
- 2. Timer accuracy out of specification (common)
- 3. Probe saturation (occasional)
- 4. Excessive cable capacitance due to long cables and low mA selection (occasional)
- 5. Line voltage regulation out of specification (occasional)
- 6. Test not completed within one-hour limit (rare)
Position probe relative to X-ray tube focal spot
- Test point
- For overhead tubes, 100 cm from focal spot; for undertable tubes, 30 cm above table
- Expected
- Probe positioned correctly per tube orientation
- Tools
- Probe test stand, ruler or measuring tape
5 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI
Coefficient of variation too high radiation
Exposure reproducibility test fails; radiation exposure varies more than acceptable limit (C.V. > 0.05) across repeated measurements
Ranked causes
- 1. Poor kVp reproducibility (deadband) (common)
- 2. Improper rotor acceleration delay or spot-film transfer delay (common)
- 3. Improper filament boost or filament temperature variation (common)
- 4. Variations in sweep speed or angle (tomographic systems) (occasional)
- 5. Line voltage regulation out of specification (occasional)
- 6. Defective ion chamber (AEC mode) (occasional)
Perform exposure reproducibility test with A.E.C. for overhead X-ray tubes
- Test point
- radiation meter
- Expected
- Coefficient of variation ≤ 0.05 (rejection limit 0.045) across 10 exposures
- Tools
- Radiation meter with integrate mode, probe test stand
2 more checks with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI
Collimator light field intensity low
Light output from collimator below acceptable minimum at test distance; operator or field service measurement indicates insufficient illumination
Ranked causes
- 1. Lamp, mirror, or Mylar window dirty or discolored (common)
- 2. Lamp voltage low (common)
- 3. Mirror installed backwards (occasional)
- 4. Supply cable too long (occasional)
- 5. Faulty collimator bulb (occasional)
- 6. Faulty lamp socket (rare)
Verify line compensator on generator properly adjusted
- Test point
- Generator line compensator
- Expected
- Properly adjusted per generator manual
6 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error code 454 triggered radiation
X-ray system halts on error code 454; requires diagnostic procedure to isolate cause
Ranked causes
- 1. 1 kHz driver signal not reaching CPU (common)
- 2. CPU board failure (occasional)
- 3. Insufficient voltage at J4-16 (supply voltage low or absent) (occasional)
- 4. Capacitor C-12 discharge or open (occasional)
- 5. Unknown voltage source on interconnect (rare)
- 6. 1 kHz driver board failure (occasional)
Measure 1 kHz driver signal at J1-12
- Test point
- J1-12 of 1 kHz Driver Bd
- Expected
- Signal High
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit dead - no response high voltage
X-ray system does not respond to commands or show any signs of operation
Ranked causes
- 1. RAM battery below 2 volts (common)
- 2. Auxiliary RAM test failure (occasional)
- 3. Calibration database checksum error (occasional)
- 4. Watchdog timer circuit failure (occasional)
- 5. Timer 0 & 2 failure (occasional)
- 6. Analog to digital converter failure (occasional)
Collimator lock release
- Expected
- Locks should release audibly
4 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Unit does not power on caution
Unit dead, no response to power switch. Collimator lock switches do not release when pressed.
Ranked causes
- 1. Fuse F6 is blown (common)
- 2. Relay K-215 is not energized (common)
- 3. CB1 battery voltage not present at circuit breaker (common)
- 4. Battery switched voltage missing (occasional)
- 5. Main battery voltage absent (occasional)
- 6. Loose or broken battery terminal wire (occasional)
Listen for collimator lock release
- Test point
- Collimator lock switches
- Expected
- Audible click or release sound when locks are pressed
6 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
X-ray exposure fails to initiate radiation
Error Code 469 - X-ray exposure does not start or stops prematurely during attempted exposure
Ranked causes
- 1. Safety Contactor K7 not energized or does not remain energized during exposure (common)
- 2. Problem in Rotor Control board (occasional)
- 3. Problem in Hand Switch (occasional)
- 4. Tap Relays obstructed or not energizing properly (occasional)
- 5. Loose connections around Q3 or between 1 kHz and Fil/kVp boards (occasional)
- 6. X-ray tube spitting or HV Transformer spark gap out of specification (rare)
Verify Safety Contactor K7 energizes and remains energized during exposure
- Test point
- Contactor K7
- Expected
- Energized during exposure
- Tools
- Visual inspection, multimeter
5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
X-ray exposure system not generating power radiation
Generator cannot produce X-ray exposure after prep command
Ranked causes
- 1. Start SCR circuit failure or Power Inverter Q1 and Q2 both defective (common)
- 2. Safety Contactor contacts dirty or not making good contact (occasional)
- 3. 1 KHz Driver Board waveform failure (occasional)
- 4. CPU Board waveform output failure (occasional)
- 5. Defective HV Transformer or other circuit boards (rare)
- 6. Anode output driver circuit failure (CR-117 or CR-118) (rare)
Check if other error codes displayed on system
- Test point
- System display
- Expected
- No other errors if only code 439 present
- Tools
- Visual inspection
6 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Charger error 3: Charger calibration limit exceeded
Charger current calibration data exceeded upper or lower limit
Ranked causes
- 1. Charger calibration out of specification (common)
- 2. CPU-Charger Board connection failure (occasional)
- 3. CHARGE SCALE-SELECT signal stuck or not changing state (occasional)
- 4. DAC output voltage out of expected range (occasional)
- 5. Charger Board TP-6 frequency out of specification (occasional)
Run charger calibration
- Test point
- Calibration software
- Expected
- Calibration completes without limit errors
4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Charger word limit: Charger calibration word limit exceeded
Battery charger calibration data word exceeded upper or lower limit
Ranked causes
- 1. Charger calibration out of specification (common)
- 2. CPU-Charger Board connection failure (occasional)
- 3. CHARGE SCALE-SELECT signal stuck or not changing (occasional)
- 4. DAC output voltage out of range (occasional)
- 5. Charger Board TP-6 frequency out of specification (occasional)
Run charger calibration
- Test point
- Charger calibration software
- Expected
- Completes without limit errors
4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Circuit breaker trips during X-ray exposure high voltage
System breaker kicks off when attempting to make an exposure; may occur with or without error codes displayed.
Ranked causes
- 1. X-ray tube arcing or defective HV transformer (occasional)
- 2. Stuck tap relays or HV transformer/candlestick arcing (common)
- 3. Start/Stop SCR circuit defect (occasional)
- 4. Trip breaker signal or related circuit triggering breaker (common)
- 5. mA or kVp out of calibration limits (common)
Visually inspect HV transformer candlesticks and tap relays
- Test point
- HV transformer and relay bank
- Expected
- No arcing, candlesticks greased, no stuck relays
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
DRIVE BYTE LIMIT error
Drive port reading exceeded upper or lower calibration limit
Ranked causes
- 1. Drive handle transducer out of calibration (common)
- 2. Transducer voltage supply low (occasional)
- 3. Transducer output not responding to handle movement (occasional)
- 4. Transducer output out of voltage range (occasional)
- 5. TP 29 test point voltage out of spec (occasional)
Verify drive handle transducers wiring integrity
- Test point
- Drive transducer connectors
- Expected
- Secure connection with no damage
4 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error 467: X-ray exposure control failure high voltage
X-ray exposure not functioning properly; multiple possible causes in flowchart
Ranked causes
- 1. Checksum Bypass Mode enabled (occasional)
- 2. High voltage cables loose or damaged (common)
- 3. Battery cells unequal (occasional)
- 4. Pulse width incorrect (occasional)
- 5. Waveform peak voltage drops with exposure time (occasional)
Inspect high voltage cable connections
- Test point
- HV cable connectors
- Expected
- Cables tight with proper pin contact and spread
- Tools
- Visual inspection
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error code 439 kVp readback low high voltage
Exposure time greater than 2 msec with kVp lower than 75% of dialed value
Ranked causes
- 1. System calibration drift (common)
- 2. HV cable connection loose (common)
- 3. Tap relay contacts worn or stuck (occasional)
- 4. Cathode HV cable degraded (occasional)
- 5. Filament/kVp or 1 KHz board failure (occasional)
Measure exposure time and compare to dialed value
- Expected
- >2 Msec
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error code 45F displayed high voltage
System displays error code 45F indicating filament circuit fault during X-ray preparation
Ranked causes
- 1. Cathode cable disconnected or loose from X-ray tube (common)
- 2. Filament drive voltage incorrect at HV transformer (common)
- 3. Waveform at U-13 pin 15 incorrect on Fil/kVp board (occasional)
- 4. Filament boost pulse duration exceeds 450 m/sec (occasional)
- 5. X-ray tube or HV transformer failure (rare)
Disconnect cathode cable and observe error code change
- Test point
- X-ray tube cathode connection
- Expected
- Error code changes to 45E
4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Half-value layer (HVL) too high radiation
Dose ratio exceeds acceptable limits, indicating excessive beam filtration or high kVp setting, reducing radiographic contrast
Ranked causes
- 1. kVp incorrect (high) (common)
- 2. Meter error – probe saturation (occasional)
- 3. Excessive anode wear (occasional)
- 4. Excessive filter in beam (occasional)
- 5. Spectral filtration enabled in system software (rare)
Verify kVp accuracy
- Test point
- X-ray system output
- Expected
- kVp within ±1% of set value
- Tools
- RMI 230 or equivalent 1 kVp accuracy meter
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
HNDL CAL ERR 1 displayed
Drive handle calibration zero point value limit exceeded
Ranked causes
- 1. Handle transducer zero point out of calibration (common)
- 2. Handle transducer wiring issue (occasional)
- 3. Transducer supply voltage low (occasional)
- 4. Transducer output voltage out of mid-range (occasional)
- 5. Transducer not responding to handle movement (occasional)
Verify handle transducer wiring
- Test point
- Transducer connectors
- Expected
- Secure, undamaged connections
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
HNDL CAL ERR 2 displayed
Handle calibration forward gain calculated out of range
Ranked causes
- 1. Handle forward calibration gain parameter invalid (common)
- 2. Handle transducer wiring fault (occasional)
- 3. Transducer supply voltage out of spec (occasional)
- 4. Transducer not responding during calibration (occasional)
- 5. TP29 voltage out of spec during calibration (occasional)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
HNDL CAL ERR 3 displayed
Handle calibration reverse gain calculated out of range
Ranked causes
- 1. Handle reverse calibration gain parameter invalid (common)
- 2. Handle transducer wiring fault (occasional)
- 3. Transducer supply voltage low (occasional)
- 4. Transducer not responding during calibration (occasional)
- 5. TP29 voltage out of spec during calibration (occasional)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Right drive wheel stalls or has no torque
Error Code 13 triggered. Right motor stall signal detected. Occasional or constant stalling. May occur on inclines.
Ranked causes
- 1. Elevator or incline causes occasional stall (common)
- 2. Right brake dragging (common)
- 3. Right motor electrical or mechanical failure (occasional)
- 4. Mechanical problems in right drive wheel (occasional)
- 5. Right drive motor failure (rare)
7 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Tap error 3: kVp too low at 35V tap
35 kVp tap produced insufficient voltage during calibration
Ranked causes
- 1. Battery voltage too low (common)
- 2. Tap calibration procedure error (common)
- 3. mAs calibration out of specification (common)
- 4. kVp calibration error (common)
- 5. Tap relay wiring defective or miswired (occasional)
Measure battery voltage
- Test point
- Battery terminals
- Expected
- >=112 volts V
- Tools
- Voltmeter
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
X-rays inhibited condition radiation
X-ray beam is inhibited and cannot fire; requires system re-calibration to restore operation
Ranked causes
- 1. Battery voltage below 112 VDC (common)
- 2. Backup timer expired on last exposure (common)
- 3. Unit not calibrated (common)
- 4. Line sense detected on power-up (occasional)
- 5. Prep or Expose switch detected on power-up (occasional)
Verify X-rays inhibited status
- Test point
- System display
- Expected
- X-rays Inhibited shown
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
X-rays inhibited on power-up radiation
Unit blocks X-ray generation during power-up; inhibition occurs when one or more trigger conditions are met
Ranked causes
- 1. Battery voltage below 112VDC (common)
- 2. Backup timer expired on last exposure (occasional)
- 3. Unit not calibrated (common)
- 4. Line sense detected on power-up (occasional)
- 5. Prep or Expose switch detected on power-up (occasional)
Measure battery voltage
- Test point
- Battery
- Expected
- ≥112VDC, ≥
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X−RAY BYTE LIMIT error radiation
One or more x-ray calibration parameters out of range after adjustment
Ranked causes
- 1. Incorrect mA value entered during mAs calibration (common)
- 2. CPU to Filament/kVp Board connection fault (occasional)
- 3. Filament and kVp Board TP-2 frequency out of spec (occasional)
- 4. mA meter not working properly (occasional)
- 5. Insufficient taps calibrated without exceeding max kVp (occasional)
Verify correct mA value entered during mAs calibration
- Test point
- Calibration input
- Expected
- Correct mA value as specified
3 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Circuit breaker trips during battery charging caution
When AC power applied to battery charger, main circuit breaker immediately trips; no charging occurs
Ranked causes
- 1. Battery voltage below 110 volts (common)
- 2. Charger board defective (occasional)
- 3. Short circuit in battery charger or circuit breaker (rare)
- 4. CPU generating false trip signal due to fault (occasional)
Measure battery voltage during charging attempt
- Test point
- Battery terminals
- Expected
- 110 volts or above V, minimum 110 V
5 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Circuit breaker trips during charging high voltage
Safety breaker activates when system attempts to charge batteries
Ranked causes
- 1. Cooling fan not running (common)
- 2. Battery voltage below 110 volts (occasional)
- 3. Defective power cord or blown fuse (occasional)
- 4. Current overload or software-driven trip signal (occasional)
Verify cooling fan runs when plugged in
- Test point
- Cooling fan motor
- Expected
- Fan operates continuously when unit plugged in
4 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Circuit breaker trips during operation
Breaker trips under load or shortly after power-on
Ranked causes
- 1. Battery voltage below 110 volts (common)
- 2. Last exposure terminated by backup timer (occasional)
- 3. kV setting 15 kV above selected value (occasional)
- 4. mA above 150 mA (occasional)
Measure battery voltage when breaker trips
- Test point
- Battery terminals
- Expected
- Above 110 volts V, above
- Tools
- Voltmeter
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Collimator field size exceeds tolerance radiation
X-ray field size does not match image receptor size within acceptable limits during size-to-size test
Ranked causes
- 1. Collimator misalignment or malfunction for Bucky or cassette holder (common)
- 2. SFD (spot film device) collimator misalignment (common)
- 3. Gantry-mounted film changer collimator misalignment (common)
- 4. Digital system collimator misalignment (common)
Measure light field size at collimator window
- Test point
- Collimator window
- Expected
- Compare to arbitrary units on graph paper pattern
- Tools
- Finely ruled graph paper, ruler
3 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
DRIVE WORD LIMIT error
Drive port reading exceeded upper or lower calibration limit
Ranked causes
- 1. Drive handle transducer out of calibration (common)
- 2. Transducer voltage supply low (occasional)
- 3. Transducer output not responding to handle movement (occasional)
- 4. Transducer output out of voltage range (occasional)
Verify drive handle transducers wiring integrity
- Test point
- Drive transducer connectors
- Expected
- Secure connection with no damage
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error 458 with 320 error also present caution
Rotor does not turn, rotor error 458 displayed
Ranked causes
- 1. Rotor switch not energizing relay K-39 (common)
- 2. CPU board fault (occasional)
- 3. Rotor Controller Board failure (occasional)
- 4. CPU board signal path fault (rare)
Rotor audible feedback
- Test point
- Rotor assembly
- Expected
- Rotor turning sound heard
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error code 320 - rotor control fault high voltage
Complex rotor control system failure indicated by error 320, requires systematic troubleshooting of fuse, signals, and transformer
Ranked causes
- 1. Fuse F-93 on rotor board blown (common)
- 2. Excessive current in transformer T-1 secondary circuits (occasional)
- 3. Rotor control board fault (occasional)
- 4. CPU board fault (occasional)
Check if fuse F-93 on rotor board is blown
- Test point
- F-93
- Expected
- Fuse intact (not blown)
- Tools
- Visual inspection
4 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Code 432 high voltage
System displays Error Code 432 during preparation phase
Ranked causes
- 1. Fil/kVp board voltage at TP-8 incorrect (common)
- 2. Signal at J5-1 & 3 of Fil/kVp board incorrect (common)
- 3. Cathode HV cable disconnected or damaged (occasional)
- 4. Fil/kVp board failure (occasional)
Measure voltage at TP-8 of Fil/kVp board
- Test point
- TP-8
- Expected
- equal to example waveform
- Tools
- Oscilloscope
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error code 437 spurious X-ray trigger high voltage
X-ray generation occurred spontaneously or without expected hand switch activation
Ranked causes
- 1. Safety contactor connection fault (common)
- 2. Battery connection defect (common)
- 3. Charger board failure (occasional)
- 4. CPU board failure (occasional)
Determine if error occurred after exposure
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error code 43A: rotor does not respond to Prep switch high voltage
Rotor not spinning when Prep switch pressed; collimator field light does not turn off
Ranked causes
- 1. CPU to Rotor Controller interconnection issue (common)
- 2. Rotor Select signal not reaching controller (CR-38) (occasional)
- 3. Relay K-39 defective (occasional)
- 4. CPU board defective (rare)
Listen for rotor rotation
- Test point
- X-ray tube rotor bearing
- Expected
- Audible rotor sound
2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error code 456 triggered radiation
X-ray system halts on error code 456; tap relay fault detected
Ranked causes
- 1. Tap relay not responding to control signal (common)
- 2. Tap relay control signal lost (occasional)
- 3. CPU to 1 kHz inverter interconnect failure (occasional)
- 4. CPU board failure (occasional)
Visually inspect tap relays for energization
- Test point
- Tap relays K1-K6 on control board
- Expected
- No relays energized or only appropriate relay energized per operational state
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Code 45C high voltage
1 kHz inverter ready signal or voltage issues detected during system startup or operation.
Ranked causes
- 1. 1 kHz inverter board failure (common)
- 2. Loose or broken interconnect cable to 1 kHz inverter board (occasional)
- 3. Capacitor C-12 discharge or failure (occasional)
- 4. 60 Hz inverter fault (occasional)
Verify 1 kHz inverter ready signal presence
- Test point
- J-1 pin 12
- Expected
- High
- Tools
- Oscilloscope or logic probe
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error code 462 - kVp waveform distortion high voltage
kVp output waveform shows abnormal shape during X-ray exposure
Ranked causes
- 1. Filament/kVp board waveform output fault (common)
- 2. CPU board timing or control fault (occasional)
- 3. Battery cell failure causing voltage sag (occasional)
- 4. System calibration drift (occasional)
Set to 50 kVp and 0.4 mAs
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HVL test troubleshooting: kVp or filtration issue radiation
Diagnostic flowchart to identify root cause when HVL is out of specification after initial measurement
Ranked causes
- 1. kVp accuracy out of specification (common)
- 2. Test setup error or probe saturation (common)
- 3. Measurement instrument out of calibration (occasional)
- 4. System-level interactions or X-ray tube issue (rare)
Verify actual kVp output at 80 kVp setting
- Test point
- System high voltage output
- Expected
- 80 kVp ±1 kVp (or per system specification)
- Tools
- RMI 230 or equivalent 1 kVp accuracy meter
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Left Drive feedback high caution
Motor drive system reports excessive feedback from left motor
Ranked causes
- 1. Drive Power Amplifier Board failure (common)
- 2. Drive fuse blown (common)
- 3. Motor wiring or connector problem (occasional)
- 4. Right motor short or defective motor (rare)
Exchange J-1 & J2 connectors temporarily
- Test point
- Motor connectors J-1, J-2
- Expected
- error follows exchange if amplifier is faulty
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Left drive wheel stalls or has no torque
Error Code 12 triggered. Left motor stall signal detected. Occasional or constant stalling.
Ranked causes
- 1. Left brake dragging (common)
- 2. Left motor electrical or mechanical failure (occasional)
- 3. Mechanical problems in left drive wheel (occasional)
- 4. Left drive motor failure (rare)
6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Motor relays K-1 & K-2 not energized on drive handle release
Motor relays K-1 and K-2 do not energize when the technician presses the release on the drive handle
Ranked causes
- 1. Open fuse A5F1 or A5F2 (common)
- 2. Broken wire or poor crimp between J-4 and relays (occasional)
- 3. No 24 VDC at J-4 pin 1 to power ground (occasional)
- 4. CPU board pin 13 (U322) signal not high (occasional)
Check fuses A5F1 and A5F2
- Test point
- Fuses A5F1, A5F2
- Expected
- Fuses intact and continuous
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Tap error 2: kVp exceeded 140V at tap selection high voltage
Tap produced higher kilovoltage than expected; tube voltage exceeds specification for selected tap
Ranked causes
- 1. Tap calibration procedure error (common)
- 2. mAs calibration error affecting kVp measurement (common)
- 3. kVp calibration out of range (common)
- 4. Generator tap relay wiring miswired or stuck (occasional)
Verify mAs calibration
- Test point
- Current measurement
- Expected
- Within specification
- Tools
- mAs calibration procedure
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Tap error 5: Insufficient filament emission current
Even at maximum filament current setting, tube does not produce required emission current
Ranked causes
- 1. mAs calibration out of specification (common)
- 2. Filament current voltage out of specification (common)
- 3. Tap relay wiring incorrect (occasional)
- 4. Tap calibration procedure incomplete (occasional)
Verify mAs calibration
- Test point
- Current measurement circuit
- Expected
- Within specification
- Tools
- mAs calibration procedure
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Tap error 6: Filament emission too high at minimum
Even at minimum filament current setting, tube produces excessive emission current
Ranked causes
- 1. mAs calibration error (common)
- 2. Filament current voltage excessive (common)
- 3. Tap relay wiring incorrect (occasional)
- 4. Tap calibration procedure error (occasional)
Verify mAs calibration
- Test point
- Current measurement circuit
- Expected
- Within specification
- Tools
- mAs calibration procedure
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
X-ray ON light unwanted signal high voltage
X-ray ON light signals without pressing hand switch during exposure
Ranked causes
- 1. Safety contactor connection fault (common)
- 2. Battery connection defect (common)
- 3. Charger board failure (occasional)
- 4. CPU board failure (occasional)
Did error occur after an exposure
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery charger circuit breaker trips high voltage
Electrical circuit breaker trips when attempting to charge battery
Ranked causes
- 1. Low battery voltage triggers charging fault (common)
- 2. CPU drawing excessive current during charging (occasional)
- 3. Wiring short circuit or fault (rare)
Verify circuit breaker trips during charging
- Test point
- Main circuit breaker
- Expected
- Breaker trips (OFF position) when charger activated
3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery charger error codes displayed high voltage
Unit displays one of error codes 101, 102, 103, 104 on battery charger system
Ranked causes
- 1. Charger board needs recalibration (common)
- 2. Faulty charger board (occasional)
- 3. Safety contactor stuck contacts (Error 103 only) (occasional)
Are there any error codes displayed on battery charger
- Test point
- Battery charger display
- Expected
- Display shows error codes from list
- Tools
- Visual inspection
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery error 1: Counter overflow during voltage measurement
Hardware counter exceeded capacity while measuring battery voltage
Ranked causes
- 1. Charger Board frequency at TP-6 exceeds 10 kHz (common)
- 2. Multiplexer U76 (46-288786G2) or Q1004/Q1005/Q1006 (5350026) malfunction (common)
- 3. Battery voltage measurement circuit defect (occasional)
Measure frequency at Charger Board TP-6
- Test point
- Charger Board TP-6
- Expected
- <10 kHz
- Tools
- Oscilloscope or frequency counter
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery word limit: Calibration limit exceeded
Battery calibration data exceeded upper or lower limit during measurement
Ranked causes
- 1. Voltmeter calibration out of range (common)
- 2. CPU-Charger Board connection loose or defective (occasional)
- 3. Charger Board frequency out of specification (occasional)
Calibrate voltmeter
- Test point
- Voltmeter circuit
- Expected
- Within specification after calibration
- Tools
- DMM, calibration standard
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Cable assembly with broken wires caution
Visible or hidden broken wires in steel cables detected during visual inspection or by running a soft cloth over the surface. Crown breaks show protruding wire ends; valley and internal breaks may not be visible.
Ranked causes
- 1. Normal deterioration from abuse, wear and fatigue (common)
- 2. Crown fatigue wire breaks in outer wires (occasional)
- 3. Valley wire breaks indicating advanced deterioration (occasional)
Visual inspection of cable surface for broken wires
- Test point
- Entire length of cable
- Expected
- No visible broken wire ends protruding from cable
- Tools
- Soft cloth, flashlight
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Fluoro entrance exposure rate radiation
Measurement and verification of fluoroscopic X-ray entrance exposure rate to ensure compliance with regulatory limits across different system configurations and operating modes.
Ranked causes
- 1. Insufficient filtration (HVL too low) (common)
- 2. Probe not centered (common)
- 3. Incorrect set-up (occasional)
Verify probe positioning in primary beam
- Test point
- Probe active volume
- Expected
- Centered in primary beam with entire active volume within beam
3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Calibration: Technique accuracy and indirect linearity radiation
Verify kVp and mA accuracy across filament settings (60, 80, 130 kVp) using non-invasive meter and 3382 form software; assess linearity flags.
Ranked causes
- 1. Meter calibration drift or inaccuracy (common)
- 2. mA station or kV calibration error in row (common)
- 3. Linearity calibration drift (occasional)
Ensure tubes are warmed up prior to test
- Test point
- RAD tube and SF tube in R013
- Expected
- Tubes warmed up
3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Charger error 2: Missing charge current frequency
Battery charger current measurement signal is absent during calibration
Ranked causes
- 1. CPU-Charger Board connection broken or loose (common)
- 2. Digital-to-Analog Converter output too low (common)
- 3. Charger is not charging or charging resistor is open (common)
Inspect CPU-Charger connectors
- Test point
- Board interconnect connectors
- Expected
- Firm, clean, undamaged connections
2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Collimator blades not visible or misaligned on monitor radiation
X-ray field displayed on monitor does not match actual beam area; collimator blades not visible or visible incorrectly during fluoroscopy
Ranked causes
- 1. Collimator gain setting incorrect (common)
- 2. Detector alignment off (occasional)
- 3. Maximum collimator gain limit reached (rare)
Verify collimator blade visibility at all field sizes
- Test point
- Monitor display
- Expected
- 4 blades visible in Auto mode at maximum opening for all image tube field sizes (16, 12, 9, 6, 4.5 inch) and SID positions
3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Code 12 displayed
Left stall signal detected; motor may experience occasional or constant stalling on left side
Ranked causes
- 1. Normal condition on inclines or elevators (common)
- 2. Left brake dragging (occasional)
- 3. Drive motor defective (occasional)
Determine if error is occasional or constant
- Test point
- Error log display
- Expected
- occasional or constant occurrence
3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Code 19 Invalid drive command
Motor drive command invalid or not recognized; may include blown fuses in drive circuit
Ranked causes
- 1. Drive fuse blown (common)
- 2. Motor or mechanical drive issue (occasional)
- 3. Drive Power Amplifier failure (occasional)
Determine if fault is occasional or constant occurrence
- Test point
- Error log or observation
- Expected
- Occasional or Constant
- Tools
- System observation
2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error Code 210 Left Stall feedback
Left motor stall or feedback error detected; motor unable to move or position left function
Ranked causes
- 1. Left motor or connector issue (common)
- 2. Right motor now stalled if fault moves to error 211 (occasional)
- 3. Mechanical binding or brake issue (occasional)
Determine if fault is with motor or amplifier by swapping connectors
- Test point
- Connectors J-1 and J-2
- Expected
- Error moves to opposite side or persists
- Tools
- Connector swap
1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
More symptoms
- Error Code 218: Drive Handle out of range
- Error code 320 - continued troubleshooting
- Error code 321 - continued troubleshooting
- Error Code 431
- Error code 432 - kVp feedback fault
- Error code 433 - kVp control voltage fault
- Error Code 435 - Tap Relays not pulling in on Prep
- Error Code 436 during prep operation
- Error Code 439
- Error code 453: no rotor speed feedback
- Error code 45B - filament demand signal fault
- Error code 463 - kVp regulation failure
- HANDLE CAL ERR 4 displayed
- HIGH FIL LIMIT error
- KVP CAL ERROR 2 displayed
- KVP CAL ERROR 4 displayed
- LOW FIL LIMIT error
- Motor stall feedback error 210
- Right Drive feedback high
- Rotor board fuse F-93 blown
- SYS RESIST LIMIT error
- Tap error 1: Target mA not reached
- TURN RATIO LIMIT error
- VOLTMETER ERR 4 displayed
- X-ray exposure error code 466
- X-ray exposure waveform abnormal
- X-ray tube rotor does not turn on prep
- Battery does not charge
- Battery error 2: Low battery voltage detected
- Battery error 3: High battery voltage detected
- Battery error 4: Voltage value not saved
- Battery voltage low
- Battery voltage out of range
- Charger error 1: Counter overflow during current measurement
- Charger fault - battery overcharge condition
- Circuit breaker trips when attempting exposure
- Collimator light field misaligned with X-ray field
- Collimator locks stuck in locked position
- Constant left motor stall or severe drive degradation
- Constant right motor stall or severe drive degradation
- Control cable leads improperly connected at terminal block
- Electrostatic discharge interference
- Error 45C inverter signal fault
- Error Code 217: Right Drive feedback low
- Error code 322 generation
- Error Code 435 - Tap Relay feedback missing
- Error Code 436 - U13 pin 6 control signal not transitioning
- Error Code 43B
- Error code 456 during prep
- Filament boost duration abnormal during tube prep
- Filtration cup missing or not transferred on tube replacement
- Half-value layer (HVL) too low
- Invalid drive command or unusual motor command sequence
- KVP CAL ERROR 1 displayed
- kVp measured value outside specification limits
- Left Drive feedback low
- MAS CAL ERROR 1 displayed
- MAS CAL ERROR 4 displayed
- Occasional right motor stall during normal operation
- Primary barrier transmission exceeds regulatory limit
- Right Drive feedback low
- Safety Contactor K7 not energizing
- Tap error 4: Tap combination inverted
- Tube leakage radiation exceeds regulatory limit
- VOLTMETER ERR 1 displayed
- X-ray exposure error code 465
- X-ray tube does not rotate smoothly in yoke assembly
- X-ray turns on without hand switch activation
- 10-minute continuous fluoro timer cutoff not functioning (Innova 4100/3100/2100-IQ systems)
- 5-minute fluoro cumulative timer warning not triggered (Innova 4100/3100/2100-IQ systems)
- AEC minimum exposure time verification
- Audible tone missing at 5-minute fluoroscopic exposure termination
- Audible tone missing at radiographic exposure termination
- Audible tone not functioning for radiographic exposure or fluoro recording termination
- Audible tone or buzzer not sounding at exposure termination
- Auto collimator does not enter AUTO mode at specified SID
- Auto collimator shutters do not limit beam to visual area in fluoroscopy
- Automatic Exposure Control (AEC) reset malfunction
- Automatic exposure control 600 mAs/2000 mAs backup reset or visual indication not functioning
- Battery charger interconnection failure
- Battery compartment cover not properly sealed or torqued
- Battery voltage above normal during prep
- Battery voltage below normal during prep
- Battery voltage display disagreement
- Brake switch inoperative or stuck
- Cable shielding and grounding inadequate
- Cable stud nuts loosened or detached
- Calibration: AEC Maximum mAs
- Calibration: AMX-4 Cal Handle
- Calibration: AMX-4 Drive Handle
- Calibration: AMX-4 System
- Calibration: AMX-4 Taps
- Calibration: Beam Quality (HVL) Test at 80 kVp
- Calibration: Beam quality half-value layer
- Calibration: Center to Center Test Procedure Documentation
- Calibration: Collimator function and coverage
- Calibration: Collimator Light Field Intensity
- Calibration: Collimator light field intensity adjustment
- Calibration: CPU board voltages
- Calibration: End service mode
- Calibration: Fluoro collimator opening range
- Calibration: Fluoro Collimator to Spot-Film Alignment
- Calibration: kV
- Calibration: kV curve
- Calibration: kV meter voltage adjustment
- Calibration: kVp and mA accuracy verification
- Calibration: Loading default values
- Calibration: mAs metering accuracy
- Calibration: Primary barrier transmission test setup
- Calibration: Reproducibility
- Calibration: Reproducibility of Exposure
- Calibration: Reproducibility of Exposure (non-A.E.C. mode)
- Calibration: Reproducibility of radiation output
- Calibration: X-ray field to image receptor alignment
- Charger byte limit: Charger calibration byte limit exceeded
- CHECK SUM ERR 10 displayed
- CHECK SUM ERR 11 displayed
- Checksum error 1: Drive calibration bytes checksum failed
- Checksum error 2: Drive calibration words checksum failed
- Checksum error 3: Charger calibration bytes checksum failed
- Checksum error 4: Charger calibration words checksum failed
- Checksum error 5: Battery calibration words checksum failed
- Checksum error 6: X-ray calibration bytes checksum failed
- Checksum error 7: X-ray calibration words checksum failed
- Checksum error 8: Field light calibration bytes checksum failed
- Checksum error 9: Turns ratio word checksum failed
- Circuit breaker trips
- Circuit breaker trips on motor drive
- Code 42F displayed
- Collimator blades do not move to new position within required time
- Collimator blades not visible in magnification mode
- Collimator crosshair misaligned with light field
- Collimator field verification for multiple formats
- Collimator function verification
- Continuous Frt/Lat fluoro timer cutoff not functioning at 10 minutes (Innova 2121-IQ/3131-IQ systems)
- CPU trips main circuit breaker when battery voltage is low
- Cumulative timer Frt/Lat not functioning correctly (Innova 2121-IQ/3131-IQ systems)
- Degraded electromagnetic compatibility from non-specified accessories
- Drive belt tension adjustment
- Electromagnetic interference from nearby equipment
- Electromagnetic interference from RF devices
- Electrostatic discharge affecting system performance
- Electrostatic discharge interference affecting equipment operation
- EMC interference from adjacent or stacked equipment
- EMC interference from electrostatic discharge
- EMC interference from external static magnetic field
- EMC interference from improper power supply distribution
- Equipment malfunction due to adjacent or stacked equipment interference
- Equipment malfunction due to improper power distribution
- Equipment malfunction due to incorrect power distribution
- Equipment malfunction due to use of non-specified accessories or cables
- Error 466: X-ray exposure not functioning
- Error code 321 - 60Hz inverter fault
- Error Code 430
- Error code 435 - tap relay pull-in failure
- Error code 454: 1 kHz driver signal absent
- Error code 45A - leakage compensation signal fault
- Error Code 45D
- Error code 460 - X-ray tube circuit wiring fault
- Error code 465 - battery voltage sag
- Exposure reproducibility failed in non-AEC mode
- Field light switch inoperative or stuck
- Field size pointer misaligned with actual X-ray field
- FLDLIT TIME LIMIT error
- FLDLT BYTE LIMIT error
- Fluoro collimator to image intensifier alignment
- Fluoro timer does not provide audible warning at 30 seconds (systems before June 2006)
- Generator operator indicators not functioning properly
- High voltage connectors corroded or damaged
- Image interference from nearby radio frequency devices
- Image interference from RF sources
- Image overlap exceeds receptor edges
- In-table fluoro collimator shutters do not respond to cassette change
- Incorrect battery polarity installed
- Incorrect Fil/kVp board waveform
- Indicator lamps not mounted or functional on multi-tube systems
- Indirect linearity out of specification
- Indirect Linearity test failure
- Interference from adjacent or stacked equipment
- Interference from external static magnetic field
- Interlock switch mounting loose or missing
- kVp output does not match selected value
- Left Drive feedback low (continued troubleshooting)
- Light and X-ray field misalignment exceeds tolerance
- mA Shunt resistor accuracy verification
- Manual collimator installed on incorrect system type
- mAs metering accuracy out of tolerance
- Mixed battery types installed
- Motor drive does not respond
- Motor drive does not respond to release command
- No visual indication of 600 mAs/2000 mAs backup activation
- Occasional left motor stall during normal operation
- Primary barrier transmission exceeds limit
- Push-pull driver circuit not functioning
- Push-Pull driver circuit shorted or stuck on
- Radio frequency interference from equipment
- Radio frequency interference from interconnect cables
- RAM READBACK ERR displayed
- RF interference from adjacent or stacked equipment
- RF interference from mobile phones or transceivers
- SFD field size specification validation
- SID indicator accuracy out of tolerance
- Static magnetic field interference
- Static magnetic field interference from external sources
- Tap error 7: Tap calibration data out of limits
- Tube error 1: Tube calibration failed
- Tube error 3: Filament current table limit exceeded
- Unit preps before wait light is off
- Verify X-Ray tube mA accuracy
- Voltage to Frequency Converter output out of range
- X-ray exposure allowed at incorrect SID on vascular collimator
- X-ray exposure possible with spot-film device not locked
- X-ray field center misaligned with receptor center
- X-ray field exceeds image receptor bounds
- X-ray field overlap exceeds specification
- X-ray warning label missing or illegible
- X-ray warning label missing or incorrect on main control panel
- X-ray warning label missing or not present
218 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
101 | Battery charger error condition | Charger board malfunction or calibration error | error |
102 | Battery charger error condition | Charger board malfunction or calibration error | error |
103 | Battery charger error condition with possible safety contactor issue | Charger board malfunction, calibration error, or stuck safety contactor | error |
104 | Battery charger error | Battery charger malfunction or miscalibration | error |
104 | Charger fault error from excessive charging or bad charger board | Battery charged to too high level and unit remains plugged in, or charger board failure | error |
105 | Battery charger or battery fault | Charging or battery condition issue | error |
106 | Battery charger connection or component failure | Charger board or connection issue | error |
107 | CPU to charger board connection failure | Communication or connection problem between CPU and charger | error |
12 | Left stall signal detected | Left motor fails to rotate under load or excessive friction detected in left drive | warning |
13 | Right stall signal detected | Right motor fails to rotate under load or excessive friction detected in right drive | warning |
210 | Left stall feedback error | Motor drive cannot move unit left; stall current detected | error |
211 | Right stall feedback error | Motor drive cannot move unit right; stall current detected | error |
214 | Left Drive feedback signal high | Motor drive feedback circuit detects excessive signal | error |
215 | Left Drive feedback signal low (continued) | Motor drive feedback circuit detects insufficient signal from left motor | error |
216 | Right Drive feedback signal high | Motor drive feedback circuit detects excessive signal | error |
217 | Right Drive feedback low | Power-up or during operation when right drive feedback signal drops below acceptable threshold | error |
218 | Drive Handle out of range | Power-up when drive handle position sensor reading outside expected range | error |
320 | Rotor control system fault | Rotor motor control circuit failure or component malfunction | error |
321 | 60Hz inverter circuit fault | 60Hz inverter output failure or signal degradation | error |
322 | Battery voltage critically low | Battery voltage monitoring check | critical |
322 | Battery or charger fault detected | Battery voltage below threshold or charger calibration failure during charging or system startup | warning |
326 | Battery charger interconnection error | Charger unable to communicate with or control charging via CPU board due to loose or broken connections | warning |
42F | Calibration error requiring re-calibration | System re-calibration fails or drift exceeds tolerance | error |
430 | Collimator field light failure or CPU board signal fault | Field light inoperative or signal at TP-3 of Rotor board is LOW | error |
431 | kVp control voltage measurement failure or board fault | Voltage at TP-10 not at or close to 2.4V when 50 kVp selected | error |
432 | kVp measurement feedback signal fault | kVp feedback signal missing or incorrect at measurement points | error |
432 | Fil/kVp board voltage or signal error | Voltage at TP-8 or signal at J5-1 & 3 does not match example waveform | error |
433 | kVp control voltage out of specification | kVp control voltage not at expected 0.4V at R52 pins 14-15 | error |
435 | Tap relay pull-in failure during prep | Tap relays do not energize when Prep button pressed | error |
435 | Prep sequence error - Tap relays or feedback failure | Tap relays do not pull in or relay feedback signals not received during Prep | error |
436 | Prep circuit malfunction | Error during equipment preparation | error |
436 | Prep sequence control signal error - U13 pin 6 not transitioning | U13 pin 6 signal fails to change from low to high during Prep sequence | error |
437 | Post-exposure fault with multiple possible causes | Occurs after X-ray exposure attempt | error |
437 | Spurious X-ray trigger during exposure - safety contactor or battery issue | X-ray ON signal without hand switch press after exposure | error |
437 | Prep connection issue | Error during preparation | error |
439 | kVp insufficient - X-ray output voltage below set level with extended exposure time | Measured kVp less than 75% of dialed kVp when exposure time exceeds 2 msec | error |
43A | Rotor controller not responding to Prep command | Prep switch pressed; rotor does not accelerate | error |
43A | Rotor not turning | Rotor motor failure during Prep | error |
44 | Battery voltage above operating range | Battery voltage exceeds maximum during prep phase | warning |
443 | Exposure stop command signal fault | Failure when checking 'Exp Stop Cmnd' signal at J4 pin 23 of CPU board | error |
45 | Battery voltage below operating range | Battery voltage below minimum during prep phase | warning |
453 | X-ray tube rotor speed feedback lost; 60 Hz inverter OK signal absent | During X-ray prep sequence; rotor fails to reach operating speed | error |
454 | 1 kHz driver output signal missing; rotor timing clock absent | During system initialization or Prep sequence | error |
454 | 1 kHz driver or CPU communication failure; insufficient control signal or power supply problem | 1 kHz driver board unable to provide control signal or CPU unable to receive signal; voltage supply below specification | error |
456 | Tap relay control circuit failure; relay not responding to control commands | Tap relay unable to energize or deenergize when commanded; control signal lost or relay coil fault | error |
456 | Prep sequence failure | Occurs during system prep sequence when DO NOT press Prep switch | error |
457 | X-ray tube rotor failure | Rotor does not turn or control signal missing | error |
458 | Prep failure with possible 320 error | Multiple error condition during prep | error |
459 | kVp demand feedback signal fault | kVp demand feedback voltage does not change when kV is adjusted | error |
45A | Leakage compensation signal fault | Leakage compensation signal missing or does not change with kV | error |
45B | Filament demand control signal fault | Filament demand signal missing or does not vary with kV | error |
45C | 1 kHz inverter failure or voltage issue | System startup or runtime detection of inverter signal loss or voltage out of range | error |
45D | Fil/kVp control board communication or waveform error | Filament/kilovoltage control board malfunctions during X-ray prep | critical |
45E | Filament circuit control error or HV cathode issue | X-ray tube filament control board detects circuit fault during prep | critical |
45E | Filament short detected after cathode cable removal | Filament short detection system triggered when cathode disconnected | info |
45F | Filament boost signal timing error during tube preparation | Filament boost waveform duration or shape incorrect; Preheat signal timing abnormal | error |
45F | Filament circuit fault or short detection error | Filament current does not reduce after initial boost period or cathode shorted | error |
45F | X-ray tube cathode connection error or Fil/kVp board failure | Cathode cable disconnection or filament control board fault detected | critical |
460 | X-ray tube circuit wiring fault | Wiring integrity loss in X-ray tube interconnect | critical |
461 | X-ray tube rotor does not turn or rotor speed signal missing after prep | Rotor fails to spin when Prep switch depressed; 60 Hz Inverter OK signal not detected on pin 5 of J1 | error |
462 | kVp output compliance failure during high-power exposure | kVp output voltage insufficient or unstable during prolonged high mAs exposure at 80 kVp | error |
465 | Battery voltage insufficient or batteries soft during X-ray exposure | System attempts X-ray exposure with weak battery voltage | error |
466 | X-ray ON signal integrity or control board fault during exposure | X-ray ON signal not oscillating or control board experiencing excessive noise during exposure attempt | error |
467 | X-ray exposure waveform abnormality | Waveform peak voltage drops during exposure or pulse width incorrect | error |
469 | Safety Contactor K7 failure | Safety Contactor K7 fails to energize or stay in during X-ray exposure | critical |
469 | X-ray exposure system error | Error occurs during X-ray tube operation or filament/kVp control | error |
BATRY WORD LIMIT | Battery calibration limit exceeded | Battery calibration data word exceeds upper or lower specification limit | error |
BATTERY ERROR 1 | Battery voltage measurement counter overflow | Counter exceeded capacity during battery voltage measurement at Charger Board | error |
BATTERY ERROR 2 | Battery voltage too low | Battery voltage measured below 80 volts during calibration | error |
BATTERY ERROR 3 | Battery voltage too high | Battery voltage measured above 150 volts during calibration | error |
BATTERY ERROR 4 | Battery voltage not saved during calibration | Invalid condition detected; could not determine if voltage was loaded or unloaded value | error |
CAL CHGR ERR 1 | Charger current measurement counter overflow | Counter exceeded capacity during charging current measurement | error |
CAL CHGR ERR 2 | Charger current measurement missing | No charge current frequency detected during battery charger measurement | error |
CAL CHGR ERR 3 | Charger calibration limit exceeded | Charger calibration data exceeds upper or lower specification limit | error |
CALDAT WARNING | Calibration data exceeds specification limits | Any calibration parameter exceeds maximum or minimum allowed value | warning |
CAL TAP ERROR 1 | Tap calibration cannot reach target mA | Proper tube current cannot be achieved by changing kVp during tap calibration | error |
CAL TAP ERROR 2 | Tap produces excessive kVp | Tube voltage exceeds 140 kVp at tap selection that should provide less than 140 kVp | error |
CAL TAP ERROR 3 | 35 kVp tap produces insufficient voltage | 35 kVp tap selection produces less than specified voltage | error |
CAL TAP ERROR 4 | Tap hierarchy inverted | Higher order tap produces less kVp than lower order tap | error |
CAL TAP ERROR 5 | Filament current insufficient | Even at maximum filament current, tube does not produce required emission current | error |
CAL TAP ERROR 6 | Filament emission too high | At minimum filament current setting, tube produces excessive emission current | error |
CAL TAP ERROR 7 | Tap calibration data out of limits | One or more tap calibration parameters exceed upper or lower specification limit | error |
CAL TUBE ERR 1 | Tube calibration failed after limit error | Always occurs following a limit error during tube calibration | error |
CAL TUBE ERR 3 | Filament current table limit exceeded | One or more filament current calibration table data field limits exceeded | error |
Cal Tube Error 1 | unknown | ||
Cal Tube Error 3 | unknown | ||
CHARG BYTE LIMIT | Charger byte limit exceeded | Charger calibration byte data exceeds upper or lower specification limit | error |
CHARG WORD LIMIT | Charger word limit exceeded | Charger calibration word data exceeds upper or lower specification limit | error |
CHECK SUM ERR 1 | Drive calibration bytes checksum failed | Checksum verification failed for drive calibration byte data | error |
CHECK SUM ERR 10 | X-Ray circuit resistance words check sum failed | During generator calibration or startup | error |
CHECK SUM ERR 11 | Filament current tables have check sum error or were not calibrated | During filament current calibration or startup | error |
CHECK SUM ERR 2 | Drive calibration words checksum failed | Checksum verification failed for drive calibration word data | error |
CHECK SUM ERR 3 | Charger calibration bytes checksum failed | Checksum verification failed for charger calibration byte data | error |
CHECK SUM ERR 4 | Charger calibration words checksum failed | Checksum verification failed for charger calibration word data | error |
CHECK SUM ERR 5 | Battery calibration words checksum failed | Checksum verification failed for battery calibration word data | error |
CHECK SUM ERR 6 | X-ray calibration bytes checksum failed | Checksum verification failed for x-ray generator calibration byte data | error |
CHECK SUM ERR 7 | X-ray calibration words checksum failed | Checksum verification failed for x-ray generator calibration word data | error |
CHECK SUM ERR 8 | Field light calibration bytes checksum failed | Checksum verification failed for field light calibration byte data | error |
CHECK SUM ERR 9 | Turns ratio word checksum failed | Checksum verification failed for turns ratio calibration word data | error |
DRIVE BYTE LIMIT | Drive port reading exceeded upper or lower calibration limit | During drive calibration or when handle position is read | error |
DRIVE WORD LIMIT | Drive port reading exceeded upper or lower calibration limit | During drive calibration or when handle position is read | error |
EPROM Checksum Error | EPROM memory checksum validation failed | EPROM checksum test failed during power-up diagnostics | critical |
Error 12 | Left stall signal detected | Left motor cannot maintain torque; stall condition detected by control electronics | error |
Error 13 | Right stall signal detected | Right motor cannot maintain torque; stall condition detected by control electronics | error |
Error 19 | Invalid drive command | Motor received command outside expected sequence or during low-resistance operation | warning |
FLDLIT TIME LIMIT | Invalid time was entered during field light calibration | During field light calibration if time parameter is out of valid range | error |
FLDLT BYTE LIMIT | Field light data reading exceeded upper or lower time limit | During field light calibration when reading exceeds limits | error |
HANDLE CAL ERR 4 | Improper polarity between zero, forward, and reverse calibration voltages | During handle calibration if voltage polarity is incorrect | error |
HIGH FIL LIMIT | One or more filament current calibration parameters exceed the upper limit | During filament current calibration or mAs calibration if filament current is too high | warning |
HNDL CAL ERR 1 | Drive handle zero point value limit exceeded | During handle calibration when zero point reading is out of range | error |
HNDL CAL ERR 2 | Calculated forward gain was out of range during handle calibration | During handle forward calibration when gain calculation exceeds limits | error |
HNDL CAL ERR 3 | Calculated reverse gain was out of range during handle calibration | During handle reverse calibration when gain calculation exceeds limits | error |
KVP CAL ERROR 1 | Required kVp and mA cannot be reached; tap combinations insufficient | During kVp calibration when required voltage cannot be achieved with available taps | error |
KVP Cal Error 2 | kVp calibration error type 2 | kVp calibration procedure failure | error |
KVP CAL ERROR 2 | No tap relays pulled in; required kVp and mA still cannot be reached | During kVp calibration when tap relays fail to energize | critical |
KVP CAL ERROR 4 | One or more calibration parameters out of limits during kVp calibration | During kVp calibration when parameters exceed acceptable range | error |
KVP Cal Error 4 | kVp calibration error type 4 | kVp calibration procedure failure | error |
LOW FIL LIMIT | One or more filament current parameters below minimum allowed | During filament current calibration or mAs calibration if filament current is too low | warning |
Low Fil Limit | Low filament limit exceeded | Filament current below acceptable range | warning |
MAS Cal Error 1 | mAs calibration error type 1 | mAs calibration procedure failure | error |
MAS CAL ERROR 1 | Injected current frequency too high during mAs meter calibration; counter overflow | During mAs calibration when frequency exceeds limit | error |
MAS CAL ERROR 4 | Database parameters not being written correctly during mAs calibration | During mAs calibration when data write verification fails | error |
MAS Cal Error 4 | mAs calibration error type 4 | mAs calibration procedure failure | error |
RAM READBACK ERR | Data read from memory location differs from what was written | During calibration when memory verification fails | error |
RAM Readback Error | RAM readback verification failure | Memory readback check fails during system test | critical |
Sys Resist Limit | System resistance limit exceeded | High-voltage circuit resistance measurement out of range | error |
SYS RESIST LIMIT | Emission current versus kVp slope out of range during tap calibration | During tap calibration when slope is too flat or too steep | error |
TURN RATIO LIMIT | Battery voltage to kVp multiplication factor (turns ratio) out of range | During tap calibration for one or more tap combinations | error |
VOLTMETER ERR 1 | Battery voltage frequency too high; counter overflow during calibration | During voltmeter calibration when frequency exceeds limit | error |
VOLTMETER ERR 4 | Battery voltage calibration data out of range | During voltmeter calibration when parameters exceed limits | error |
Voltmeter Error 1 | Voltmeter reading error type 1 | Voltmeter measurement discrepancy detected | error |
Voltmeter Error 4 | Voltmeter reading error type 4 | Voltmeter measurement discrepancy detected | error |
X-ray Byte Limit | X-ray parameter byte value out of range | X-ray parameter exceeds single-byte limit | error |
X−RAY BYTE LIMIT | One or more x-ray calibration parameters out of range after adjustment | During mAs or tap calibration when parameters exceed limits | error |
X−RAY WORD LIMIT | One or more x-ray calibration parameters out of limits after adjustment | During mAs, kVp, or filament table calibration when parameters exceed limits | error |
X-ray Word Limit | X-ray parameter word value out of range | X-ray parameter exceeds word-size limit | error |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.