FR FieldReady Academy
Portable X-ray systems · AMX family

GE Healthcare AMX-4: troubleshooting and error codes

The ServiceForge knowledge base holds 278 documented symptoms for the GE Healthcare AMX-4, with 586 ranked causes, 624 diagnostic checks with test points and expected values, and 136 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Code 437 displayed after exposure high voltage

Code 437 occurs after X-ray exposure attempt, may indicate various electrical or mechanical issues

Ranked causes

  1. 1. Jumper connection problem at TP-14 & 15 (occasional)
  2. 2. HV Transformer spark gap degradation (occasional)
  3. 3. X-ray tube spitting or arcing (occasional)
  4. 4. Q-3 Power Pack connection issues (occasional)
  5. 5. Battery or tap relay connection failure (occasional)
  6. 6. Poor pin spread on high voltage cables (rare)
  7. 7. Defective drive handle enable switch (occasional)
  8. 8. Snubber problem across drive relays (occasional)
  9. 9. Static discharge or ESD event (rare)
  10. 10. Defective charger board (rare)
First check

Measure ohmic value from drive wheels to ground

Expected
8 to 10K K ohms, not >25K
Tools
Ohmmeter

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X−RAY WORD LIMIT error radiation

One or more x-ray calibration parameters out of limits after adjustment

Ranked causes

  1. 1. Incorrect mA value entered during mAs calibration (common)
  2. 2. CPU to Filament/kVp Board connection fault (occasional)
  3. 3. CPU Board TP-2 frequency out of spec (occasional)
  4. 4. mA meter not working properly (occasional)
  5. 5. Incorrect kVp values entered during kVp calibration (occasional)
  6. 6. Bleeder not properly calibrated (occasional)
  7. 7. Tap relays not functioning (occasional)
  8. 8. X-ray tube turn-off delay exceeds 2.0 ms (occasional)
First check

Verify correct mA value entered during mAs calibration

Test point
Calibration input
Expected
Correct mA value as specified

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Error code 43A - Rotor not running radiation

Rotor fails to start or run during prep phase; affects X-ray tube preparation

Ranked causes

  1. 1. Rotor interconnect cable failure or poor connection (common)
  2. 2. CPU board failure (occasional)
  3. 3. U35 pin 18 signal absent - CPU or rotor control circuit failure (occasional)
  4. 4. TP1/TP2 waveform deviation - Rotor controller circuit failure (occasional)
  5. 5. X-ray tube rotor cable or connection failure (occasional)
  6. 6. Rotor Controller board failure (occasional)
  7. 7. Prep switch or collimator field light circuit failure (occasional)
First check

Listen for rotor motor running

Test point
X-ray tube rotor
Expected
Audible rotor motor sound during operation

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Coefficient of linearity exceeds specification radiation

Direct linearity test fails; exposure-to-mAs ratio (mR/mAs) variation between consecutive tube current settings exceeds 0.10 times their sum (rejection limit 0.09)

Ranked causes

  1. 1. mA accuracy out of specification (common)
  2. 2. Timer accuracy out of specification (common)
  3. 3. Probe saturation (occasional)
  4. 4. Excessive cable capacitance due to long cables and low mA selection (occasional)
  5. 5. Line voltage regulation out of specification (occasional)
  6. 6. Test not completed within one-hour limit (rare)
First check

Position probe relative to X-ray tube focal spot

Test point
For overhead tubes, 100 cm from focal spot; for undertable tubes, 30 cm above table
Expected
Probe positioned correctly per tube orientation
Tools
Probe test stand, ruler or measuring tape

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Coefficient of variation too high radiation

Exposure reproducibility test fails; radiation exposure varies more than acceptable limit (C.V. > 0.05) across repeated measurements

Ranked causes

  1. 1. Poor kVp reproducibility (deadband) (common)
  2. 2. Improper rotor acceleration delay or spot-film transfer delay (common)
  3. 3. Improper filament boost or filament temperature variation (common)
  4. 4. Variations in sweep speed or angle (tomographic systems) (occasional)
  5. 5. Line voltage regulation out of specification (occasional)
  6. 6. Defective ion chamber (AEC mode) (occasional)
First check

Perform exposure reproducibility test with A.E.C. for overhead X-ray tubes

Test point
radiation meter
Expected
Coefficient of variation ≤ 0.05 (rejection limit 0.045) across 10 exposures
Tools
Radiation meter with integrate mode, probe test stand

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Collimator light field intensity low

Light output from collimator below acceptable minimum at test distance; operator or field service measurement indicates insufficient illumination

Ranked causes

  1. 1. Lamp, mirror, or Mylar window dirty or discolored (common)
  2. 2. Lamp voltage low (common)
  3. 3. Mirror installed backwards (occasional)
  4. 4. Supply cable too long (occasional)
  5. 5. Faulty collimator bulb (occasional)
  6. 6. Faulty lamp socket (rare)
First check

Verify line compensator on generator properly adjusted

Test point
Generator line compensator
Expected
Properly adjusted per generator manual

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Error code 454 triggered radiation

X-ray system halts on error code 454; requires diagnostic procedure to isolate cause

Ranked causes

  1. 1. 1 kHz driver signal not reaching CPU (common)
  2. 2. CPU board failure (occasional)
  3. 3. Insufficient voltage at J4-16 (supply voltage low or absent) (occasional)
  4. 4. Capacitor C-12 discharge or open (occasional)
  5. 5. Unknown voltage source on interconnect (rare)
  6. 6. 1 kHz driver board failure (occasional)
First check

Measure 1 kHz driver signal at J1-12

Test point
J1-12 of 1 kHz Driver Bd
Expected
Signal High

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Unit dead - no response high voltage

X-ray system does not respond to commands or show any signs of operation

Ranked causes

  1. 1. RAM battery below 2 volts (common)
  2. 2. Auxiliary RAM test failure (occasional)
  3. 3. Calibration database checksum error (occasional)
  4. 4. Watchdog timer circuit failure (occasional)
  5. 5. Timer 0 & 2 failure (occasional)
  6. 6. Analog to digital converter failure (occasional)
First check

Collimator lock release

Expected
Locks should release audibly

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Unit does not power on caution

Unit dead, no response to power switch. Collimator lock switches do not release when pressed.

Ranked causes

  1. 1. Fuse F6 is blown (common)
  2. 2. Relay K-215 is not energized (common)
  3. 3. CB1 battery voltage not present at circuit breaker (common)
  4. 4. Battery switched voltage missing (occasional)
  5. 5. Main battery voltage absent (occasional)
  6. 6. Loose or broken battery terminal wire (occasional)
First check

Listen for collimator lock release

Test point
Collimator lock switches
Expected
Audible click or release sound when locks are pressed

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X-ray exposure fails to initiate radiation

Error Code 469 - X-ray exposure does not start or stops prematurely during attempted exposure

Ranked causes

  1. 1. Safety Contactor K7 not energized or does not remain energized during exposure (common)
  2. 2. Problem in Rotor Control board (occasional)
  3. 3. Problem in Hand Switch (occasional)
  4. 4. Tap Relays obstructed or not energizing properly (occasional)
  5. 5. Loose connections around Q3 or between 1 kHz and Fil/kVp boards (occasional)
  6. 6. X-ray tube spitting or HV Transformer spark gap out of specification (rare)
First check

Verify Safety Contactor K7 energizes and remains energized during exposure

Test point
Contactor K7
Expected
Energized during exposure
Tools
Visual inspection, multimeter

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X-ray exposure system not generating power radiation

Generator cannot produce X-ray exposure after prep command

Ranked causes

  1. 1. Start SCR circuit failure or Power Inverter Q1 and Q2 both defective (common)
  2. 2. Safety Contactor contacts dirty or not making good contact (occasional)
  3. 3. 1 KHz Driver Board waveform failure (occasional)
  4. 4. CPU Board waveform output failure (occasional)
  5. 5. Defective HV Transformer or other circuit boards (rare)
  6. 6. Anode output driver circuit failure (CR-117 or CR-118) (rare)
First check

Check if other error codes displayed on system

Test point
System display
Expected
No other errors if only code 439 present
Tools
Visual inspection

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Charger error 3: Charger calibration limit exceeded

Charger current calibration data exceeded upper or lower limit

Ranked causes

  1. 1. Charger calibration out of specification (common)
  2. 2. CPU-Charger Board connection failure (occasional)
  3. 3. CHARGE SCALE-SELECT signal stuck or not changing state (occasional)
  4. 4. DAC output voltage out of expected range (occasional)
  5. 5. Charger Board TP-6 frequency out of specification (occasional)
First check

Run charger calibration

Test point
Calibration software
Expected
Calibration completes without limit errors

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Charger word limit: Charger calibration word limit exceeded

Battery charger calibration data word exceeded upper or lower limit

Ranked causes

  1. 1. Charger calibration out of specification (common)
  2. 2. CPU-Charger Board connection failure (occasional)
  3. 3. CHARGE SCALE-SELECT signal stuck or not changing (occasional)
  4. 4. DAC output voltage out of range (occasional)
  5. 5. Charger Board TP-6 frequency out of specification (occasional)
First check

Run charger calibration

Test point
Charger calibration software
Expected
Completes without limit errors

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Circuit breaker trips during X-ray exposure high voltage

System breaker kicks off when attempting to make an exposure; may occur with or without error codes displayed.

Ranked causes

  1. 1. X-ray tube arcing or defective HV transformer (occasional)
  2. 2. Stuck tap relays or HV transformer/candlestick arcing (common)
  3. 3. Start/Stop SCR circuit defect (occasional)
  4. 4. Trip breaker signal or related circuit triggering breaker (common)
  5. 5. mA or kVp out of calibration limits (common)
First check

Visually inspect HV transformer candlesticks and tap relays

Test point
HV transformer and relay bank
Expected
No arcing, candlesticks greased, no stuck relays

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DRIVE BYTE LIMIT error

Drive port reading exceeded upper or lower calibration limit

Ranked causes

  1. 1. Drive handle transducer out of calibration (common)
  2. 2. Transducer voltage supply low (occasional)
  3. 3. Transducer output not responding to handle movement (occasional)
  4. 4. Transducer output out of voltage range (occasional)
  5. 5. TP 29 test point voltage out of spec (occasional)
First check

Verify drive handle transducers wiring integrity

Test point
Drive transducer connectors
Expected
Secure connection with no damage

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Error 467: X-ray exposure control failure high voltage

X-ray exposure not functioning properly; multiple possible causes in flowchart

Ranked causes

  1. 1. Checksum Bypass Mode enabled (occasional)
  2. 2. High voltage cables loose or damaged (common)
  3. 3. Battery cells unequal (occasional)
  4. 4. Pulse width incorrect (occasional)
  5. 5. Waveform peak voltage drops with exposure time (occasional)
First check

Inspect high voltage cable connections

Test point
HV cable connectors
Expected
Cables tight with proper pin contact and spread
Tools
Visual inspection

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Error code 439 kVp readback low high voltage

Exposure time greater than 2 msec with kVp lower than 75% of dialed value

Ranked causes

  1. 1. System calibration drift (common)
  2. 2. HV cable connection loose (common)
  3. 3. Tap relay contacts worn or stuck (occasional)
  4. 4. Cathode HV cable degraded (occasional)
  5. 5. Filament/kVp or 1 KHz board failure (occasional)
First check

Measure exposure time and compare to dialed value

Expected
>2 Msec

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Error code 45F displayed high voltage

System displays error code 45F indicating filament circuit fault during X-ray preparation

Ranked causes

  1. 1. Cathode cable disconnected or loose from X-ray tube (common)
  2. 2. Filament drive voltage incorrect at HV transformer (common)
  3. 3. Waveform at U-13 pin 15 incorrect on Fil/kVp board (occasional)
  4. 4. Filament boost pulse duration exceeds 450 m/sec (occasional)
  5. 5. X-ray tube or HV transformer failure (rare)
First check

Disconnect cathode cable and observe error code change

Test point
X-ray tube cathode connection
Expected
Error code changes to 45E

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Half-value layer (HVL) too high radiation

Dose ratio exceeds acceptable limits, indicating excessive beam filtration or high kVp setting, reducing radiographic contrast

Ranked causes

  1. 1. kVp incorrect (high) (common)
  2. 2. Meter error – probe saturation (occasional)
  3. 3. Excessive anode wear (occasional)
  4. 4. Excessive filter in beam (occasional)
  5. 5. Spectral filtration enabled in system software (rare)
First check

Verify kVp accuracy

Test point
X-ray system output
Expected
kVp within ±1% of set value
Tools
RMI 230 or equivalent 1 kVp accuracy meter

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HNDL CAL ERR 1 displayed

Drive handle calibration zero point value limit exceeded

Ranked causes

  1. 1. Handle transducer zero point out of calibration (common)
  2. 2. Handle transducer wiring issue (occasional)
  3. 3. Transducer supply voltage low (occasional)
  4. 4. Transducer output voltage out of mid-range (occasional)
  5. 5. Transducer not responding to handle movement (occasional)
First check

Verify handle transducer wiring

Test point
Transducer connectors
Expected
Secure, undamaged connections

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HNDL CAL ERR 2 displayed

Handle calibration forward gain calculated out of range

Ranked causes

  1. 1. Handle forward calibration gain parameter invalid (common)
  2. 2. Handle transducer wiring fault (occasional)
  3. 3. Transducer supply voltage out of spec (occasional)
  4. 4. Transducer not responding during calibration (occasional)
  5. 5. TP29 voltage out of spec during calibration (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

HNDL CAL ERR 3 displayed

Handle calibration reverse gain calculated out of range

Ranked causes

  1. 1. Handle reverse calibration gain parameter invalid (common)
  2. 2. Handle transducer wiring fault (occasional)
  3. 3. Transducer supply voltage low (occasional)
  4. 4. Transducer not responding during calibration (occasional)
  5. 5. TP29 voltage out of spec during calibration (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Right drive wheel stalls or has no torque

Error Code 13 triggered. Right motor stall signal detected. Occasional or constant stalling. May occur on inclines.

Ranked causes

  1. 1. Elevator or incline causes occasional stall (common)
  2. 2. Right brake dragging (common)
  3. 3. Right motor electrical or mechanical failure (occasional)
  4. 4. Mechanical problems in right drive wheel (occasional)
  5. 5. Right drive motor failure (rare)

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Tap error 3: kVp too low at 35V tap

35 kVp tap produced insufficient voltage during calibration

Ranked causes

  1. 1. Battery voltage too low (common)
  2. 2. Tap calibration procedure error (common)
  3. 3. mAs calibration out of specification (common)
  4. 4. kVp calibration error (common)
  5. 5. Tap relay wiring defective or miswired (occasional)
First check

Measure battery voltage

Test point
Battery terminals
Expected
>=112 volts V
Tools
Voltmeter

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X-rays inhibited condition radiation

X-ray beam is inhibited and cannot fire; requires system re-calibration to restore operation

Ranked causes

  1. 1. Battery voltage below 112 VDC (common)
  2. 2. Backup timer expired on last exposure (common)
  3. 3. Unit not calibrated (common)
  4. 4. Line sense detected on power-up (occasional)
  5. 5. Prep or Expose switch detected on power-up (occasional)
First check

Verify X-rays inhibited status

Test point
System display
Expected
X-rays Inhibited shown

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X-rays inhibited on power-up radiation

Unit blocks X-ray generation during power-up; inhibition occurs when one or more trigger conditions are met

Ranked causes

  1. 1. Battery voltage below 112VDC (common)
  2. 2. Backup timer expired on last exposure (occasional)
  3. 3. Unit not calibrated (common)
  4. 4. Line sense detected on power-up (occasional)
  5. 5. Prep or Expose switch detected on power-up (occasional)
First check

Measure battery voltage

Test point
Battery
Expected
≥112VDC, ≥

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X−RAY BYTE LIMIT error radiation

One or more x-ray calibration parameters out of range after adjustment

Ranked causes

  1. 1. Incorrect mA value entered during mAs calibration (common)
  2. 2. CPU to Filament/kVp Board connection fault (occasional)
  3. 3. Filament and kVp Board TP-2 frequency out of spec (occasional)
  4. 4. mA meter not working properly (occasional)
  5. 5. Insufficient taps calibrated without exceeding max kVp (occasional)
First check

Verify correct mA value entered during mAs calibration

Test point
Calibration input
Expected
Correct mA value as specified

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Circuit breaker trips during battery charging caution

When AC power applied to battery charger, main circuit breaker immediately trips; no charging occurs

Ranked causes

  1. 1. Battery voltage below 110 volts (common)
  2. 2. Charger board defective (occasional)
  3. 3. Short circuit in battery charger or circuit breaker (rare)
  4. 4. CPU generating false trip signal due to fault (occasional)
First check

Measure battery voltage during charging attempt

Test point
Battery terminals
Expected
110 volts or above V, minimum 110 V

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Circuit breaker trips during charging high voltage

Safety breaker activates when system attempts to charge batteries

Ranked causes

  1. 1. Cooling fan not running (common)
  2. 2. Battery voltage below 110 volts (occasional)
  3. 3. Defective power cord or blown fuse (occasional)
  4. 4. Current overload or software-driven trip signal (occasional)
First check

Verify cooling fan runs when plugged in

Test point
Cooling fan motor
Expected
Fan operates continuously when unit plugged in

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Circuit breaker trips during operation

Breaker trips under load or shortly after power-on

Ranked causes

  1. 1. Battery voltage below 110 volts (common)
  2. 2. Last exposure terminated by backup timer (occasional)
  3. 3. kV setting 15 kV above selected value (occasional)
  4. 4. mA above 150 mA (occasional)
First check

Measure battery voltage when breaker trips

Test point
Battery terminals
Expected
Above 110 volts V, above
Tools
Voltmeter

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Collimator field size exceeds tolerance radiation

X-ray field size does not match image receptor size within acceptable limits during size-to-size test

Ranked causes

  1. 1. Collimator misalignment or malfunction for Bucky or cassette holder (common)
  2. 2. SFD (spot film device) collimator misalignment (common)
  3. 3. Gantry-mounted film changer collimator misalignment (common)
  4. 4. Digital system collimator misalignment (common)
First check

Measure light field size at collimator window

Test point
Collimator window
Expected
Compare to arbitrary units on graph paper pattern
Tools
Finely ruled graph paper, ruler

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DRIVE WORD LIMIT error

Drive port reading exceeded upper or lower calibration limit

Ranked causes

  1. 1. Drive handle transducer out of calibration (common)
  2. 2. Transducer voltage supply low (occasional)
  3. 3. Transducer output not responding to handle movement (occasional)
  4. 4. Transducer output out of voltage range (occasional)
First check

Verify drive handle transducers wiring integrity

Test point
Drive transducer connectors
Expected
Secure connection with no damage

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Error 458 with 320 error also present caution

Rotor does not turn, rotor error 458 displayed

Ranked causes

  1. 1. Rotor switch not energizing relay K-39 (common)
  2. 2. CPU board fault (occasional)
  3. 3. Rotor Controller Board failure (occasional)
  4. 4. CPU board signal path fault (rare)
First check

Rotor audible feedback

Test point
Rotor assembly
Expected
Rotor turning sound heard

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Error code 320 - rotor control fault high voltage

Complex rotor control system failure indicated by error 320, requires systematic troubleshooting of fuse, signals, and transformer

Ranked causes

  1. 1. Fuse F-93 on rotor board blown (common)
  2. 2. Excessive current in transformer T-1 secondary circuits (occasional)
  3. 3. Rotor control board fault (occasional)
  4. 4. CPU board fault (occasional)
First check

Check if fuse F-93 on rotor board is blown

Test point
F-93
Expected
Fuse intact (not blown)
Tools
Visual inspection

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Error Code 432 high voltage

System displays Error Code 432 during preparation phase

Ranked causes

  1. 1. Fil/kVp board voltage at TP-8 incorrect (common)
  2. 2. Signal at J5-1 & 3 of Fil/kVp board incorrect (common)
  3. 3. Cathode HV cable disconnected or damaged (occasional)
  4. 4. Fil/kVp board failure (occasional)
First check

Measure voltage at TP-8 of Fil/kVp board

Test point
TP-8
Expected
equal to example waveform
Tools
Oscilloscope

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Error code 437 spurious X-ray trigger high voltage

X-ray generation occurred spontaneously or without expected hand switch activation

Ranked causes

  1. 1. Safety contactor connection fault (common)
  2. 2. Battery connection defect (common)
  3. 3. Charger board failure (occasional)
  4. 4. CPU board failure (occasional)
First check

Determine if error occurred after exposure

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Error code 43A: rotor does not respond to Prep switch high voltage

Rotor not spinning when Prep switch pressed; collimator field light does not turn off

Ranked causes

  1. 1. CPU to Rotor Controller interconnection issue (common)
  2. 2. Rotor Select signal not reaching controller (CR-38) (occasional)
  3. 3. Relay K-39 defective (occasional)
  4. 4. CPU board defective (rare)
First check

Listen for rotor rotation

Test point
X-ray tube rotor bearing
Expected
Audible rotor sound

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Error code 456 triggered radiation

X-ray system halts on error code 456; tap relay fault detected

Ranked causes

  1. 1. Tap relay not responding to control signal (common)
  2. 2. Tap relay control signal lost (occasional)
  3. 3. CPU to 1 kHz inverter interconnect failure (occasional)
  4. 4. CPU board failure (occasional)
First check

Visually inspect tap relays for energization

Test point
Tap relays K1-K6 on control board
Expected
No relays energized or only appropriate relay energized per operational state

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Error Code 45C high voltage

1 kHz inverter ready signal or voltage issues detected during system startup or operation.

Ranked causes

  1. 1. 1 kHz inverter board failure (common)
  2. 2. Loose or broken interconnect cable to 1 kHz inverter board (occasional)
  3. 3. Capacitor C-12 discharge or failure (occasional)
  4. 4. 60 Hz inverter fault (occasional)
First check

Verify 1 kHz inverter ready signal presence

Test point
J-1 pin 12
Expected
High
Tools
Oscilloscope or logic probe

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Error code 462 - kVp waveform distortion high voltage

kVp output waveform shows abnormal shape during X-ray exposure

Ranked causes

  1. 1. Filament/kVp board waveform output fault (common)
  2. 2. CPU board timing or control fault (occasional)
  3. 3. Battery cell failure causing voltage sag (occasional)
  4. 4. System calibration drift (occasional)
First check

Set to 50 kVp and 0.4 mAs

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HVL test troubleshooting: kVp or filtration issue radiation

Diagnostic flowchart to identify root cause when HVL is out of specification after initial measurement

Ranked causes

  1. 1. kVp accuracy out of specification (common)
  2. 2. Test setup error or probe saturation (common)
  3. 3. Measurement instrument out of calibration (occasional)
  4. 4. System-level interactions or X-ray tube issue (rare)
First check

Verify actual kVp output at 80 kVp setting

Test point
System high voltage output
Expected
80 kVp ±1 kVp (or per system specification)
Tools
RMI 230 or equivalent 1 kVp accuracy meter

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Left Drive feedback high caution

Motor drive system reports excessive feedback from left motor

Ranked causes

  1. 1. Drive Power Amplifier Board failure (common)
  2. 2. Drive fuse blown (common)
  3. 3. Motor wiring or connector problem (occasional)
  4. 4. Right motor short or defective motor (rare)
First check

Exchange J-1 & J2 connectors temporarily

Test point
Motor connectors J-1, J-2
Expected
error follows exchange if amplifier is faulty

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Left drive wheel stalls or has no torque

Error Code 12 triggered. Left motor stall signal detected. Occasional or constant stalling.

Ranked causes

  1. 1. Left brake dragging (common)
  2. 2. Left motor electrical or mechanical failure (occasional)
  3. 3. Mechanical problems in left drive wheel (occasional)
  4. 4. Left drive motor failure (rare)

6 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Motor relays K-1 & K-2 not energized on drive handle release

Motor relays K-1 and K-2 do not energize when the technician presses the release on the drive handle

Ranked causes

  1. 1. Open fuse A5F1 or A5F2 (common)
  2. 2. Broken wire or poor crimp between J-4 and relays (occasional)
  3. 3. No 24 VDC at J-4 pin 1 to power ground (occasional)
  4. 4. CPU board pin 13 (U322) signal not high (occasional)
First check

Check fuses A5F1 and A5F2

Test point
Fuses A5F1, A5F2
Expected
Fuses intact and continuous

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Tap error 2: kVp exceeded 140V at tap selection high voltage

Tap produced higher kilovoltage than expected; tube voltage exceeds specification for selected tap

Ranked causes

  1. 1. Tap calibration procedure error (common)
  2. 2. mAs calibration error affecting kVp measurement (common)
  3. 3. kVp calibration out of range (common)
  4. 4. Generator tap relay wiring miswired or stuck (occasional)
First check

Verify mAs calibration

Test point
Current measurement
Expected
Within specification
Tools
mAs calibration procedure

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Tap error 5: Insufficient filament emission current

Even at maximum filament current setting, tube does not produce required emission current

Ranked causes

  1. 1. mAs calibration out of specification (common)
  2. 2. Filament current voltage out of specification (common)
  3. 3. Tap relay wiring incorrect (occasional)
  4. 4. Tap calibration procedure incomplete (occasional)
First check

Verify mAs calibration

Test point
Current measurement circuit
Expected
Within specification
Tools
mAs calibration procedure

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Tap error 6: Filament emission too high at minimum

Even at minimum filament current setting, tube produces excessive emission current

Ranked causes

  1. 1. mAs calibration error (common)
  2. 2. Filament current voltage excessive (common)
  3. 3. Tap relay wiring incorrect (occasional)
  4. 4. Tap calibration procedure error (occasional)
First check

Verify mAs calibration

Test point
Current measurement circuit
Expected
Within specification
Tools
mAs calibration procedure

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

X-ray ON light unwanted signal high voltage

X-ray ON light signals without pressing hand switch during exposure

Ranked causes

  1. 1. Safety contactor connection fault (common)
  2. 2. Battery connection defect (common)
  3. 3. Charger board failure (occasional)
  4. 4. CPU board failure (occasional)
First check

Did error occur after an exposure

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery charger circuit breaker trips high voltage

Electrical circuit breaker trips when attempting to charge battery

Ranked causes

  1. 1. Low battery voltage triggers charging fault (common)
  2. 2. CPU drawing excessive current during charging (occasional)
  3. 3. Wiring short circuit or fault (rare)
First check

Verify circuit breaker trips during charging

Test point
Main circuit breaker
Expected
Breaker trips (OFF position) when charger activated

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery charger error codes displayed high voltage

Unit displays one of error codes 101, 102, 103, 104 on battery charger system

Ranked causes

  1. 1. Charger board needs recalibration (common)
  2. 2. Faulty charger board (occasional)
  3. 3. Safety contactor stuck contacts (Error 103 only) (occasional)
First check

Are there any error codes displayed on battery charger

Test point
Battery charger display
Expected
Display shows error codes from list
Tools
Visual inspection

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery error 1: Counter overflow during voltage measurement

Hardware counter exceeded capacity while measuring battery voltage

Ranked causes

  1. 1. Charger Board frequency at TP-6 exceeds 10 kHz (common)
  2. 2. Multiplexer U76 (46-288786G2) or Q1004/Q1005/Q1006 (5350026) malfunction (common)
  3. 3. Battery voltage measurement circuit defect (occasional)
First check

Measure frequency at Charger Board TP-6

Test point
Charger Board TP-6
Expected
<10 kHz
Tools
Oscilloscope or frequency counter

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery word limit: Calibration limit exceeded

Battery calibration data exceeded upper or lower limit during measurement

Ranked causes

  1. 1. Voltmeter calibration out of range (common)
  2. 2. CPU-Charger Board connection loose or defective (occasional)
  3. 3. Charger Board frequency out of specification (occasional)
First check

Calibrate voltmeter

Test point
Voltmeter circuit
Expected
Within specification after calibration
Tools
DMM, calibration standard

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Cable assembly with broken wires caution

Visible or hidden broken wires in steel cables detected during visual inspection or by running a soft cloth over the surface. Crown breaks show protruding wire ends; valley and internal breaks may not be visible.

Ranked causes

  1. 1. Normal deterioration from abuse, wear and fatigue (common)
  2. 2. Crown fatigue wire breaks in outer wires (occasional)
  3. 3. Valley wire breaks indicating advanced deterioration (occasional)
First check

Visual inspection of cable surface for broken wires

Test point
Entire length of cable
Expected
No visible broken wire ends protruding from cable
Tools
Soft cloth, flashlight

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Fluoro entrance exposure rate radiation

Measurement and verification of fluoroscopic X-ray entrance exposure rate to ensure compliance with regulatory limits across different system configurations and operating modes.

Ranked causes

  1. 1. Insufficient filtration (HVL too low) (common)
  2. 2. Probe not centered (common)
  3. 3. Incorrect set-up (occasional)
First check

Verify probe positioning in primary beam

Test point
Probe active volume
Expected
Centered in primary beam with entire active volume within beam

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Technique accuracy and indirect linearity radiation

Verify kVp and mA accuracy across filament settings (60, 80, 130 kVp) using non-invasive meter and 3382 form software; assess linearity flags.

Ranked causes

  1. 1. Meter calibration drift or inaccuracy (common)
  2. 2. mA station or kV calibration error in row (common)
  3. 3. Linearity calibration drift (occasional)
First check

Ensure tubes are warmed up prior to test

Test point
RAD tube and SF tube in R013
Expected
Tubes warmed up

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Charger error 2: Missing charge current frequency

Battery charger current measurement signal is absent during calibration

Ranked causes

  1. 1. CPU-Charger Board connection broken or loose (common)
  2. 2. Digital-to-Analog Converter output too low (common)
  3. 3. Charger is not charging or charging resistor is open (common)
First check

Inspect CPU-Charger connectors

Test point
Board interconnect connectors
Expected
Firm, clean, undamaged connections

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Collimator blades not visible or misaligned on monitor radiation

X-ray field displayed on monitor does not match actual beam area; collimator blades not visible or visible incorrectly during fluoroscopy

Ranked causes

  1. 1. Collimator gain setting incorrect (common)
  2. 2. Detector alignment off (occasional)
  3. 3. Maximum collimator gain limit reached (rare)
First check

Verify collimator blade visibility at all field sizes

Test point
Monitor display
Expected
4 blades visible in Auto mode at maximum opening for all image tube field sizes (16, 12, 9, 6, 4.5 inch) and SID positions

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Code 12 displayed

Left stall signal detected; motor may experience occasional or constant stalling on left side

Ranked causes

  1. 1. Normal condition on inclines or elevators (common)
  2. 2. Left brake dragging (occasional)
  3. 3. Drive motor defective (occasional)
First check

Determine if error is occasional or constant

Test point
Error log display
Expected
occasional or constant occurrence

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Code 19 Invalid drive command

Motor drive command invalid or not recognized; may include blown fuses in drive circuit

Ranked causes

  1. 1. Drive fuse blown (common)
  2. 2. Motor or mechanical drive issue (occasional)
  3. 3. Drive Power Amplifier failure (occasional)
First check

Determine if fault is occasional or constant occurrence

Test point
Error log or observation
Expected
Occasional or Constant
Tools
System observation

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error Code 210 Left Stall feedback

Left motor stall or feedback error detected; motor unable to move or position left function

Ranked causes

  1. 1. Left motor or connector issue (common)
  2. 2. Right motor now stalled if fault moves to error 211 (occasional)
  3. 3. Mechanical binding or brake issue (occasional)
First check

Determine if fault is with motor or amplifier by swapping connectors

Test point
Connectors J-1 and J-2
Expected
Error moves to opposite side or persists
Tools
Connector swap

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

  • Error Code 218: Drive Handle out of range
  • Error code 320 - continued troubleshooting
  • Error code 321 - continued troubleshooting
  • Error Code 431
  • Error code 432 - kVp feedback fault
  • Error code 433 - kVp control voltage fault
  • Error Code 435 - Tap Relays not pulling in on Prep
  • Error Code 436 during prep operation
  • Error Code 439
  • Error code 453: no rotor speed feedback
  • Error code 45B - filament demand signal fault
  • Error code 463 - kVp regulation failure
  • HANDLE CAL ERR 4 displayed
  • HIGH FIL LIMIT error
  • KVP CAL ERROR 2 displayed
  • KVP CAL ERROR 4 displayed
  • LOW FIL LIMIT error
  • Motor stall feedback error 210
  • Right Drive feedback high
  • Rotor board fuse F-93 blown
  • SYS RESIST LIMIT error
  • Tap error 1: Target mA not reached
  • TURN RATIO LIMIT error
  • VOLTMETER ERR 4 displayed
  • X-ray exposure error code 466
  • X-ray exposure waveform abnormal
  • X-ray tube rotor does not turn on prep
  • Battery does not charge
  • Battery error 2: Low battery voltage detected
  • Battery error 3: High battery voltage detected
  • Battery error 4: Voltage value not saved
  • Battery voltage low
  • Battery voltage out of range
  • Charger error 1: Counter overflow during current measurement
  • Charger fault - battery overcharge condition
  • Circuit breaker trips when attempting exposure
  • Collimator light field misaligned with X-ray field
  • Collimator locks stuck in locked position
  • Constant left motor stall or severe drive degradation
  • Constant right motor stall or severe drive degradation
  • Control cable leads improperly connected at terminal block
  • Electrostatic discharge interference
  • Error 45C inverter signal fault
  • Error Code 217: Right Drive feedback low
  • Error code 322 generation
  • Error Code 435 - Tap Relay feedback missing
  • Error Code 436 - U13 pin 6 control signal not transitioning
  • Error Code 43B
  • Error code 456 during prep
  • Filament boost duration abnormal during tube prep
  • Filtration cup missing or not transferred on tube replacement
  • Half-value layer (HVL) too low
  • Invalid drive command or unusual motor command sequence
  • KVP CAL ERROR 1 displayed
  • kVp measured value outside specification limits
  • Left Drive feedback low
  • MAS CAL ERROR 1 displayed
  • MAS CAL ERROR 4 displayed
  • Occasional right motor stall during normal operation
  • Primary barrier transmission exceeds regulatory limit
  • Right Drive feedback low
  • Safety Contactor K7 not energizing
  • Tap error 4: Tap combination inverted
  • Tube leakage radiation exceeds regulatory limit
  • VOLTMETER ERR 1 displayed
  • X-ray exposure error code 465
  • X-ray tube does not rotate smoothly in yoke assembly
  • X-ray turns on without hand switch activation
  • 10-minute continuous fluoro timer cutoff not functioning (Innova 4100/3100/2100-IQ systems)
  • 5-minute fluoro cumulative timer warning not triggered (Innova 4100/3100/2100-IQ systems)
  • AEC minimum exposure time verification
  • Audible tone missing at 5-minute fluoroscopic exposure termination
  • Audible tone missing at radiographic exposure termination
  • Audible tone not functioning for radiographic exposure or fluoro recording termination
  • Audible tone or buzzer not sounding at exposure termination
  • Auto collimator does not enter AUTO mode at specified SID
  • Auto collimator shutters do not limit beam to visual area in fluoroscopy
  • Automatic Exposure Control (AEC) reset malfunction
  • Automatic exposure control 600 mAs/2000 mAs backup reset or visual indication not functioning
  • Battery charger interconnection failure
  • Battery compartment cover not properly sealed or torqued
  • Battery voltage above normal during prep
  • Battery voltage below normal during prep
  • Battery voltage display disagreement
  • Brake switch inoperative or stuck
  • Cable shielding and grounding inadequate
  • Cable stud nuts loosened or detached
  • Calibration: AEC Maximum mAs
  • Calibration: AMX-4 Cal Handle
  • Calibration: AMX-4 Drive Handle
  • Calibration: AMX-4 System
  • Calibration: AMX-4 Taps
  • Calibration: Beam Quality (HVL) Test at 80 kVp
  • Calibration: Beam quality half-value layer
  • Calibration: Center to Center Test Procedure Documentation
  • Calibration: Collimator function and coverage
  • Calibration: Collimator Light Field Intensity
  • Calibration: Collimator light field intensity adjustment
  • Calibration: CPU board voltages
  • Calibration: End service mode
  • Calibration: Fluoro collimator opening range
  • Calibration: Fluoro Collimator to Spot-Film Alignment
  • Calibration: kV
  • Calibration: kV curve
  • Calibration: kV meter voltage adjustment
  • Calibration: kVp and mA accuracy verification
  • Calibration: Loading default values
  • Calibration: mAs metering accuracy
  • Calibration: Primary barrier transmission test setup
  • Calibration: Reproducibility
  • Calibration: Reproducibility of Exposure
  • Calibration: Reproducibility of Exposure (non-A.E.C. mode)
  • Calibration: Reproducibility of radiation output
  • Calibration: X-ray field to image receptor alignment
  • Charger byte limit: Charger calibration byte limit exceeded
  • CHECK SUM ERR 10 displayed
  • CHECK SUM ERR 11 displayed
  • Checksum error 1: Drive calibration bytes checksum failed
  • Checksum error 2: Drive calibration words checksum failed
  • Checksum error 3: Charger calibration bytes checksum failed
  • Checksum error 4: Charger calibration words checksum failed
  • Checksum error 5: Battery calibration words checksum failed
  • Checksum error 6: X-ray calibration bytes checksum failed
  • Checksum error 7: X-ray calibration words checksum failed
  • Checksum error 8: Field light calibration bytes checksum failed
  • Checksum error 9: Turns ratio word checksum failed
  • Circuit breaker trips
  • Circuit breaker trips on motor drive
  • Code 42F displayed
  • Collimator blades do not move to new position within required time
  • Collimator blades not visible in magnification mode
  • Collimator crosshair misaligned with light field
  • Collimator field verification for multiple formats
  • Collimator function verification
  • Continuous Frt/Lat fluoro timer cutoff not functioning at 10 minutes (Innova 2121-IQ/3131-IQ systems)
  • CPU trips main circuit breaker when battery voltage is low
  • Cumulative timer Frt/Lat not functioning correctly (Innova 2121-IQ/3131-IQ systems)
  • Degraded electromagnetic compatibility from non-specified accessories
  • Drive belt tension adjustment
  • Electromagnetic interference from nearby equipment
  • Electromagnetic interference from RF devices
  • Electrostatic discharge affecting system performance
  • Electrostatic discharge interference affecting equipment operation
  • EMC interference from adjacent or stacked equipment
  • EMC interference from electrostatic discharge
  • EMC interference from external static magnetic field
  • EMC interference from improper power supply distribution
  • Equipment malfunction due to adjacent or stacked equipment interference
  • Equipment malfunction due to improper power distribution
  • Equipment malfunction due to incorrect power distribution
  • Equipment malfunction due to use of non-specified accessories or cables
  • Error 466: X-ray exposure not functioning
  • Error code 321 - 60Hz inverter fault
  • Error Code 430
  • Error code 435 - tap relay pull-in failure
  • Error code 454: 1 kHz driver signal absent
  • Error code 45A - leakage compensation signal fault
  • Error Code 45D
  • Error code 460 - X-ray tube circuit wiring fault
  • Error code 465 - battery voltage sag
  • Exposure reproducibility failed in non-AEC mode
  • Field light switch inoperative or stuck
  • Field size pointer misaligned with actual X-ray field
  • FLDLIT TIME LIMIT error
  • FLDLT BYTE LIMIT error
  • Fluoro collimator to image intensifier alignment
  • Fluoro timer does not provide audible warning at 30 seconds (systems before June 2006)
  • Generator operator indicators not functioning properly
  • High voltage connectors corroded or damaged
  • Image interference from nearby radio frequency devices
  • Image interference from RF sources
  • Image overlap exceeds receptor edges
  • In-table fluoro collimator shutters do not respond to cassette change
  • Incorrect battery polarity installed
  • Incorrect Fil/kVp board waveform
  • Indicator lamps not mounted or functional on multi-tube systems
  • Indirect linearity out of specification
  • Indirect Linearity test failure
  • Interference from adjacent or stacked equipment
  • Interference from external static magnetic field
  • Interlock switch mounting loose or missing
  • kVp output does not match selected value
  • Left Drive feedback low (continued troubleshooting)
  • Light and X-ray field misalignment exceeds tolerance
  • mA Shunt resistor accuracy verification
  • Manual collimator installed on incorrect system type
  • mAs metering accuracy out of tolerance
  • Mixed battery types installed
  • Motor drive does not respond
  • Motor drive does not respond to release command
  • No visual indication of 600 mAs/2000 mAs backup activation
  • Occasional left motor stall during normal operation
  • Primary barrier transmission exceeds limit
  • Push-pull driver circuit not functioning
  • Push-Pull driver circuit shorted or stuck on
  • Radio frequency interference from equipment
  • Radio frequency interference from interconnect cables
  • RAM READBACK ERR displayed
  • RF interference from adjacent or stacked equipment
  • RF interference from mobile phones or transceivers
  • SFD field size specification validation
  • SID indicator accuracy out of tolerance
  • Static magnetic field interference
  • Static magnetic field interference from external sources
  • Tap error 7: Tap calibration data out of limits
  • Tube error 1: Tube calibration failed
  • Tube error 3: Filament current table limit exceeded
  • Unit preps before wait light is off
  • Verify X-Ray tube mA accuracy
  • Voltage to Frequency Converter output out of range
  • X-ray exposure allowed at incorrect SID on vascular collimator
  • X-ray exposure possible with spot-film device not locked
  • X-ray field center misaligned with receptor center
  • X-ray field exceeds image receptor bounds
  • X-ray field overlap exceeds specification
  • X-ray warning label missing or illegible
  • X-ray warning label missing or incorrect on main control panel
  • X-ray warning label missing or not present

218 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

CodeMeaningTriggerSeverity
101Battery charger error conditionCharger board malfunction or calibration errorerror
102Battery charger error conditionCharger board malfunction or calibration errorerror
103Battery charger error condition with possible safety contactor issueCharger board malfunction, calibration error, or stuck safety contactorerror
104Battery charger errorBattery charger malfunction or miscalibrationerror
104Charger fault error from excessive charging or bad charger boardBattery charged to too high level and unit remains plugged in, or charger board failureerror
105Battery charger or battery faultCharging or battery condition issueerror
106Battery charger connection or component failureCharger board or connection issueerror
107CPU to charger board connection failureCommunication or connection problem between CPU and chargererror
12Left stall signal detectedLeft motor fails to rotate under load or excessive friction detected in left drivewarning
13Right stall signal detectedRight motor fails to rotate under load or excessive friction detected in right drivewarning
210Left stall feedback errorMotor drive cannot move unit left; stall current detectederror
211Right stall feedback errorMotor drive cannot move unit right; stall current detectederror
214Left Drive feedback signal highMotor drive feedback circuit detects excessive signalerror
215Left Drive feedback signal low (continued)Motor drive feedback circuit detects insufficient signal from left motorerror
216Right Drive feedback signal highMotor drive feedback circuit detects excessive signalerror
217Right Drive feedback lowPower-up or during operation when right drive feedback signal drops below acceptable thresholderror
218Drive Handle out of rangePower-up when drive handle position sensor reading outside expected rangeerror
320Rotor control system faultRotor motor control circuit failure or component malfunctionerror
32160Hz inverter circuit fault60Hz inverter output failure or signal degradationerror
322Battery voltage critically lowBattery voltage monitoring checkcritical
322Battery or charger fault detectedBattery voltage below threshold or charger calibration failure during charging or system startupwarning
326Battery charger interconnection errorCharger unable to communicate with or control charging via CPU board due to loose or broken connectionswarning
42FCalibration error requiring re-calibrationSystem re-calibration fails or drift exceeds toleranceerror
430Collimator field light failure or CPU board signal faultField light inoperative or signal at TP-3 of Rotor board is LOWerror
431kVp control voltage measurement failure or board faultVoltage at TP-10 not at or close to 2.4V when 50 kVp selectederror
432kVp measurement feedback signal faultkVp feedback signal missing or incorrect at measurement pointserror
432Fil/kVp board voltage or signal errorVoltage at TP-8 or signal at J5-1 & 3 does not match example waveformerror
433kVp control voltage out of specificationkVp control voltage not at expected 0.4V at R52 pins 14-15error
435Tap relay pull-in failure during prepTap relays do not energize when Prep button pressederror
435Prep sequence error - Tap relays or feedback failureTap relays do not pull in or relay feedback signals not received during Preperror
436Prep circuit malfunctionError during equipment preparationerror
436Prep sequence control signal error - U13 pin 6 not transitioningU13 pin 6 signal fails to change from low to high during Prep sequenceerror
437Post-exposure fault with multiple possible causesOccurs after X-ray exposure attempterror
437Spurious X-ray trigger during exposure - safety contactor or battery issueX-ray ON signal without hand switch press after exposureerror
437Prep connection issueError during preparationerror
439kVp insufficient - X-ray output voltage below set level with extended exposure timeMeasured kVp less than 75% of dialed kVp when exposure time exceeds 2 msecerror
43ARotor controller not responding to Prep commandPrep switch pressed; rotor does not accelerateerror
43ARotor not turningRotor motor failure during Preperror
44Battery voltage above operating rangeBattery voltage exceeds maximum during prep phasewarning
443Exposure stop command signal faultFailure when checking 'Exp Stop Cmnd' signal at J4 pin 23 of CPU boarderror
45Battery voltage below operating rangeBattery voltage below minimum during prep phasewarning
453X-ray tube rotor speed feedback lost; 60 Hz inverter OK signal absentDuring X-ray prep sequence; rotor fails to reach operating speederror
4541 kHz driver output signal missing; rotor timing clock absentDuring system initialization or Prep sequenceerror
4541 kHz driver or CPU communication failure; insufficient control signal or power supply problem1 kHz driver board unable to provide control signal or CPU unable to receive signal; voltage supply below specificationerror
456Tap relay control circuit failure; relay not responding to control commandsTap relay unable to energize or deenergize when commanded; control signal lost or relay coil faulterror
456Prep sequence failureOccurs during system prep sequence when DO NOT press Prep switcherror
457X-ray tube rotor failureRotor does not turn or control signal missingerror
458Prep failure with possible 320 errorMultiple error condition during preperror
459kVp demand feedback signal faultkVp demand feedback voltage does not change when kV is adjustederror
45ALeakage compensation signal faultLeakage compensation signal missing or does not change with kVerror
45BFilament demand control signal faultFilament demand signal missing or does not vary with kVerror
45C1 kHz inverter failure or voltage issueSystem startup or runtime detection of inverter signal loss or voltage out of rangeerror
45DFil/kVp control board communication or waveform errorFilament/kilovoltage control board malfunctions during X-ray prepcritical
45EFilament circuit control error or HV cathode issueX-ray tube filament control board detects circuit fault during prepcritical
45EFilament short detected after cathode cable removalFilament short detection system triggered when cathode disconnectedinfo
45FFilament boost signal timing error during tube preparationFilament boost waveform duration or shape incorrect; Preheat signal timing abnormalerror
45FFilament circuit fault or short detection errorFilament current does not reduce after initial boost period or cathode shortederror
45FX-ray tube cathode connection error or Fil/kVp board failureCathode cable disconnection or filament control board fault detectedcritical
460X-ray tube circuit wiring faultWiring integrity loss in X-ray tube interconnectcritical
461X-ray tube rotor does not turn or rotor speed signal missing after prepRotor fails to spin when Prep switch depressed; 60 Hz Inverter OK signal not detected on pin 5 of J1error
462kVp output compliance failure during high-power exposurekVp output voltage insufficient or unstable during prolonged high mAs exposure at 80 kVperror
465Battery voltage insufficient or batteries soft during X-ray exposureSystem attempts X-ray exposure with weak battery voltageerror
466X-ray ON signal integrity or control board fault during exposureX-ray ON signal not oscillating or control board experiencing excessive noise during exposure attempterror
467X-ray exposure waveform abnormalityWaveform peak voltage drops during exposure or pulse width incorrecterror
469Safety Contactor K7 failureSafety Contactor K7 fails to energize or stay in during X-ray exposurecritical
469X-ray exposure system errorError occurs during X-ray tube operation or filament/kVp controlerror
BATRY WORD LIMITBattery calibration limit exceededBattery calibration data word exceeds upper or lower specification limiterror
BATTERY ERROR 1Battery voltage measurement counter overflowCounter exceeded capacity during battery voltage measurement at Charger Boarderror
BATTERY ERROR 2Battery voltage too lowBattery voltage measured below 80 volts during calibrationerror
BATTERY ERROR 3Battery voltage too highBattery voltage measured above 150 volts during calibrationerror
BATTERY ERROR 4Battery voltage not saved during calibrationInvalid condition detected; could not determine if voltage was loaded or unloaded valueerror
CAL CHGR ERR 1Charger current measurement counter overflowCounter exceeded capacity during charging current measurementerror
CAL CHGR ERR 2Charger current measurement missingNo charge current frequency detected during battery charger measurementerror
CAL CHGR ERR 3Charger calibration limit exceededCharger calibration data exceeds upper or lower specification limiterror
CALDAT WARNINGCalibration data exceeds specification limitsAny calibration parameter exceeds maximum or minimum allowed valuewarning
CAL TAP ERROR 1Tap calibration cannot reach target mAProper tube current cannot be achieved by changing kVp during tap calibrationerror
CAL TAP ERROR 2Tap produces excessive kVpTube voltage exceeds 140 kVp at tap selection that should provide less than 140 kVperror
CAL TAP ERROR 335 kVp tap produces insufficient voltage35 kVp tap selection produces less than specified voltageerror
CAL TAP ERROR 4Tap hierarchy invertedHigher order tap produces less kVp than lower order taperror
CAL TAP ERROR 5Filament current insufficientEven at maximum filament current, tube does not produce required emission currenterror
CAL TAP ERROR 6Filament emission too highAt minimum filament current setting, tube produces excessive emission currenterror
CAL TAP ERROR 7Tap calibration data out of limitsOne or more tap calibration parameters exceed upper or lower specification limiterror
CAL TUBE ERR 1Tube calibration failed after limit errorAlways occurs following a limit error during tube calibrationerror
CAL TUBE ERR 3Filament current table limit exceededOne or more filament current calibration table data field limits exceedederror
Cal Tube Error 1unknown
Cal Tube Error 3unknown
CHARG BYTE LIMITCharger byte limit exceededCharger calibration byte data exceeds upper or lower specification limiterror
CHARG WORD LIMITCharger word limit exceededCharger calibration word data exceeds upper or lower specification limiterror
CHECK SUM ERR 1Drive calibration bytes checksum failedChecksum verification failed for drive calibration byte dataerror
CHECK SUM ERR 10X-Ray circuit resistance words check sum failedDuring generator calibration or startuperror
CHECK SUM ERR 11Filament current tables have check sum error or were not calibratedDuring filament current calibration or startuperror
CHECK SUM ERR 2Drive calibration words checksum failedChecksum verification failed for drive calibration word dataerror
CHECK SUM ERR 3Charger calibration bytes checksum failedChecksum verification failed for charger calibration byte dataerror
CHECK SUM ERR 4Charger calibration words checksum failedChecksum verification failed for charger calibration word dataerror
CHECK SUM ERR 5Battery calibration words checksum failedChecksum verification failed for battery calibration word dataerror
CHECK SUM ERR 6X-ray calibration bytes checksum failedChecksum verification failed for x-ray generator calibration byte dataerror
CHECK SUM ERR 7X-ray calibration words checksum failedChecksum verification failed for x-ray generator calibration word dataerror
CHECK SUM ERR 8Field light calibration bytes checksum failedChecksum verification failed for field light calibration byte dataerror
CHECK SUM ERR 9Turns ratio word checksum failedChecksum verification failed for turns ratio calibration word dataerror
DRIVE BYTE LIMITDrive port reading exceeded upper or lower calibration limitDuring drive calibration or when handle position is readerror
DRIVE WORD LIMITDrive port reading exceeded upper or lower calibration limitDuring drive calibration or when handle position is readerror
EPROM Checksum ErrorEPROM memory checksum validation failedEPROM checksum test failed during power-up diagnosticscritical
Error 12Left stall signal detectedLeft motor cannot maintain torque; stall condition detected by control electronicserror
Error 13Right stall signal detectedRight motor cannot maintain torque; stall condition detected by control electronicserror
Error 19Invalid drive commandMotor received command outside expected sequence or during low-resistance operationwarning
FLDLIT TIME LIMITInvalid time was entered during field light calibrationDuring field light calibration if time parameter is out of valid rangeerror
FLDLT BYTE LIMITField light data reading exceeded upper or lower time limitDuring field light calibration when reading exceeds limitserror
HANDLE CAL ERR 4Improper polarity between zero, forward, and reverse calibration voltagesDuring handle calibration if voltage polarity is incorrecterror
HIGH FIL LIMITOne or more filament current calibration parameters exceed the upper limitDuring filament current calibration or mAs calibration if filament current is too highwarning
HNDL CAL ERR 1Drive handle zero point value limit exceededDuring handle calibration when zero point reading is out of rangeerror
HNDL CAL ERR 2Calculated forward gain was out of range during handle calibrationDuring handle forward calibration when gain calculation exceeds limitserror
HNDL CAL ERR 3Calculated reverse gain was out of range during handle calibrationDuring handle reverse calibration when gain calculation exceeds limitserror
KVP CAL ERROR 1Required kVp and mA cannot be reached; tap combinations insufficientDuring kVp calibration when required voltage cannot be achieved with available tapserror
KVP Cal Error 2kVp calibration error type 2kVp calibration procedure failureerror
KVP CAL ERROR 2No tap relays pulled in; required kVp and mA still cannot be reachedDuring kVp calibration when tap relays fail to energizecritical
KVP CAL ERROR 4One or more calibration parameters out of limits during kVp calibrationDuring kVp calibration when parameters exceed acceptable rangeerror
KVP Cal Error 4kVp calibration error type 4kVp calibration procedure failureerror
LOW FIL LIMITOne or more filament current parameters below minimum allowedDuring filament current calibration or mAs calibration if filament current is too lowwarning
Low Fil LimitLow filament limit exceededFilament current below acceptable rangewarning
MAS Cal Error 1mAs calibration error type 1mAs calibration procedure failureerror
MAS CAL ERROR 1Injected current frequency too high during mAs meter calibration; counter overflowDuring mAs calibration when frequency exceeds limiterror
MAS CAL ERROR 4Database parameters not being written correctly during mAs calibrationDuring mAs calibration when data write verification failserror
MAS Cal Error 4mAs calibration error type 4mAs calibration procedure failureerror
RAM READBACK ERRData read from memory location differs from what was writtenDuring calibration when memory verification failserror
RAM Readback ErrorRAM readback verification failureMemory readback check fails during system testcritical
Sys Resist LimitSystem resistance limit exceededHigh-voltage circuit resistance measurement out of rangeerror
SYS RESIST LIMITEmission current versus kVp slope out of range during tap calibrationDuring tap calibration when slope is too flat or too steeperror
TURN RATIO LIMITBattery voltage to kVp multiplication factor (turns ratio) out of rangeDuring tap calibration for one or more tap combinationserror
VOLTMETER ERR 1Battery voltage frequency too high; counter overflow during calibrationDuring voltmeter calibration when frequency exceeds limiterror
VOLTMETER ERR 4Battery voltage calibration data out of rangeDuring voltmeter calibration when parameters exceed limitserror
Voltmeter Error 1Voltmeter reading error type 1Voltmeter measurement discrepancy detectederror
Voltmeter Error 4Voltmeter reading error type 4Voltmeter measurement discrepancy detectederror
X-ray Byte LimitX-ray parameter byte value out of rangeX-ray parameter exceeds single-byte limiterror
X−RAY BYTE LIMITOne or more x-ray calibration parameters out of range after adjustmentDuring mAs or tap calibration when parameters exceed limitserror
X−RAY WORD LIMITOne or more x-ray calibration parameters out of limits after adjustmentDuring mAs, kVp, or filament table calibration when parameters exceed limitserror
X-ray Word LimitX-ray parameter word value out of rangeX-ray parameter exceeds word-size limiterror

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ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.