Electrosurgery units

ERBE VIO 300D: troubleshooting and error codes

The ServiceForge knowledge base holds 19 documented symptoms for the ERBE VIO 300D, with 21 ranked causes, 42 diagnostic checks with test points and expected values, and 210 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Neutral electrode critical resistance monitoring dual surface failure patient safety

Neutral electrode lamp does not light red or green; unit activates without warning when should inhibit

Ranked causes

1. NE monitoring circuit malfunction for dual surface electrode (unknown)
2. Asymmetrical dual surface electrode monitoring malfunction (unknown)

First check

Dual surface neutral electrode lamp color

Test point: NE socket connected to VIO Testbox 20100-101
Expected: Red lamp indication

5 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Neutral electrode critical resistance monitoring single surface failure patient safety

Neutral electrode lamp does not light red or green; unit activates without warning when should inhibit

Ranked causes

1. NE monitoring circuit malfunction for single surface electrode (unknown)
2. NE circuit passes but monitoring disabled or second stage malfunction (unknown)

First check

Neutral electrode lamp color on unit display

Test point: NE socket connected to VIO Testbox 20100-101
Expected: Red lamp indication

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Acknowledgement tones not emitted

Unit fails to produce acoustic signals during system start, button presses, or pedal activation

Ranked causes

1. Acoustic signaling system malfunction (unknown)

First check

Check acknowledgement tone during system start

Test point: Speaker/audio output
Expected: Acoustic signal emitted during self-test

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Automatic start mode delay not functioning patient safety

Unit does not start after set delay in AUTO START 1 mode or fails to terminate on command

Ranked causes

1. Auto start timing circuit or command processing failure (unknown)

First check

Verify auto start delay timing

Test point: VIO Testbox T1 button activation
Expected: Unit starts after set AUTO START 1 delay (record delay value from Setup) watts

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bipolar resection adapter decoupling capacitor insulation failure high voltage

Decoupling capacitor insulation resistance falls below specification; potential for electrical leakage

Ranked causes

1. Decoupling capacitor insulation degradation (rare)

First check

Decoupling capacitor DC insulation resistance

Test point: Bipolar resection adapter MF socket to safety tester
Expected: Resistance > 200 MOhm, > 200
Tools: Safety tester with insulation testing > 500 V DC

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bipolar resection adapter HF power output low high voltage

HF power delivered into 50 ohm load falls below specification; output stage malfunction suspected

Ranked causes

1. RF power amplifier or output coupling malfunction (occasional)

First check

HF power meter impedance configuration

Test point: HF power meter selector
Expected: RL = 50 ohms

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bipolar resection adapter transfer ratio out of specification high voltage

HF output voltage transfer ratio does not meet specification; indicates RF amplifier or transformer issue

Ranked causes

1. RF transformer or HF amplifier output stage malfunction (occasional)

First check

Setup level 2 access and test program selection

Test point: VIO 300 D menu system
Expected: Navigate to Test programs > Hardware TP > TP generator

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Control buttons or pushbuttons not responsive

Selection buttons, focus buttons, or enter button fail to respond or function intermittently

Ranked causes

1. Button contact or switch failure (unknown)

First check

Test control button functionality

Test point: Control panel buttons
Expected: Smooth operation, acknowledgement tone emitted with each press

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display backlighting not functional

Display lacks illumination or backlighting is dim or faulty

Ranked causes

1. Backlighting circuit or LED failure (unknown)

First check

Verify display backlighting operation

Test point: Display screen
Expected: Backlighting illuminates properly, image visible

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Dual-pedal footswitch CUT or COAG activation not registered

Dual-pedal footswitch CUT or COAG pedal does not register in test program or MF icon does not illuminate

Ranked causes

1. Dual-pedal footswitch contact or cable malfunction (unknown)

First check

Test CUT pedal on dual-pedal footswitch

Test point: CUT pedal on dual-pedal footswitch art. no. 20189-303
Expected: MF icon field lights yellow in test program

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Fingerswitch CUT or COAG buttons not responsive

Electrode handle CUT or COAG buttons fail to activate or do not show visual confirmation in test program

Ranked causes

1. Electrode handle button contact failure (unknown)

First check

Test CUT button on electrode handle (Monopolar)

Test point: CUT button on handle art. no. 20190-045
Expected: Handpiece icon field lights in color in test program

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Footswitch CUT or COAG pedal not responsive

Single or dual-pedal footswitch pedals fail to activate or produce no acknowledgement tone

Ranked causes

1. Footswitch pedal contact or cable failure (unknown)

First check

Test CUT pedal activation

Test point: CUT pedal on dual-pedal footswitch
Expected: Acknowledgement tone emitted each time pedal pressed

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Instrument detection via EEPROM not working

Multifunction socket does not detect connected instrument or COAG mode does not switch to BiClamp automatically

Ranked causes

1. EEPROM detection circuit or sensor failure (unknown)

First check

Test instrument detection on MF socket

Test point: MF socket with measuring cable art. no. 20100-152
Expected: System displays instrument detection advisory message, COAG mode switches to BiClamp

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

LEDs do not light up at startup

Status LEDs fail to illuminate or light up at inconsistent intensity during system startup

Ranked causes

1. LED circuit or individual LED failure (unknown)

First check

Observe LED illumination at startup

Test point: All status LEDs
Expected: All LEDs light briefly at same intensity during system start

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Power switch does not operate smoothly

Power switch sticks, scrapes, or is difficult to operate

Ranked causes

1. Power switch mechanical defect (unknown)

First check

Operate power switch manually

Test point: Power switch
Expected: Smooth operation, snaps into ON position without sticking or scraping

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

ReMode button not switching modes

ReMode button on footswitch or electrode handle fails to switch between modes or does not show visual confirmation

Ranked causes

1. ReMode button contact failure (unknown)

First check

Test ReMode button on dual-pedal footswitch

Test point: ReMode button on dual-pedal footswitch art. no. 20189-303
Expected: MF icon field lights in color in test program confirming mode switchover

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Single-pedal footswitch activation not registered

Single-pedal footswitch COAG pedal does not register activation in test program

Ranked causes

1. Single-pedal footswitch contact or cable malfunction (unknown)

First check

Test single-pedal footswitch COAG activation

Test point: COAG pedal on single-pedal footswitch art. no. 20188-300
Expected: Single-pedal icon lights in color in test program

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

System does not start or displays error messages

Unit fails to perform system start or shows error messages during startup

Ranked causes

1. System initialization failure (unknown)

First check

Verify system start without errors

Test point: Display
Expected: System performs start routine without error messages

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Warning message C-84 received

BiClamp short-circuit protection activated and interrupted cutting operation.

Ranked causes

1. Short-circuit detected in BiClamp circuit (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`2,3,5,6-1-7`	Socket IIF error	Instrument Interface error in socket 2/3/5/6	error
`2,3,5,6-70-72`	Socket IIF error	Instrument Interface error in socket 2/3/5/6	error
`2,3,5,6-8`	Overcurrent activation recognition	Measurement current too high during activation recognition	error
`2,3,5,6-81`	Short circuit instrument recognition R	Instrument recognition resistor value indicates short circuit	error
`2,3,5,6-82`	Short circuit activation recognition R_NEU	Activation recognition resistor value indicates short circuit	error
`2,3,5,6-9`	Socket IIF error	Instrument Interface error in socket 2/3/5/6	error
`2,3,5,6-A`	Overcurrent instrument recognition	Measurement current too high during instrument recognition	error
`2,3,5,6-C-E`	Socket IIF error	Instrument Interface error in socket 2/3/5/6	error
`2,3,5,6-F`	U Coag error: +12V voltage too low	+12V voltage during Coag activation drops below threshold	error
`4(NE)1`	Nessy2 generic error	Unspecified error condition in Nessy2 module	error
`4(NE)10`	Nessy2 generic error	Unspecified error condition in Nessy2 module	error
`4(NE)13`	Nessy2 generic error	Unspecified error condition in Nessy2 module	error
`4(NE)C`	Nessy2 generic error	Unspecified error condition in Nessy2 module	error
`83`	No-load activation recognition R_NEU: resistor value determined for activation recognition corresponds to no-load	Instrument interface socket detects no-load condition during activation recognition	error
`84`	Instrument recognition R-window violated: resistor value cannot be reliably assigned to setpoint	Instrument interface socket cannot match resistor value to valid setpoint	error
`85`	Short circuit activation recognition R_ALT: resistor value corresponds to short circuit	Instrument interface socket detects short circuit condition during activation recognition	error
`86`	Activation error: activation not consistent with instrument type	Activation attempt inconsistent with connected instrument type	error
`87`	Generic module error (IIF socket)	Unspecified error condition in instrument interface module	error
`88`	Generic module error (IIF socket)	Unspecified error condition in instrument interface module	error
`89`	Generic module error (IIF socket)	Unspecified error condition in instrument interface module	error
`8A`	Generic module error (IIF socket)	Unspecified error condition in instrument interface module	error
`8B`	Generic module error (IIF socket)	Unspecified error condition in instrument interface module	error
`8C`	Generic module error (IIF socket)	Unspecified error condition in instrument interface module	error
`8D`	Generic module error (IIF socket)	Unspecified error condition in instrument interface module	error
`8E`	Generic module error (IIF socket)	Unspecified error condition in instrument interface module	error
`8F`	Generic module error (IIF socket)	Unspecified error condition in instrument interface module	error
`90`	Generic module error (IIF socket or Nessy2 or EIP 2)	Unspecified error condition in module	error
`980`	Erbe Irrigation Pump EIP 2 generic error	Unspecified error condition in EIP 2 pump module	error
`982`	Pump lid open at ON: EIP 2 pump lid not closed at start or opened during activation	Pump lid detected open during activation	warning
`984`	Time Out Error: EIP 2 activation maintained longer than maximum 20 seconds	EIP 2 activation continuous for more than 20 seconds	warning
`988`	Erbe Irrigation Pump EIP 2 generic error	Unspecified error condition in EIP 2 pump module	error
`990`	Erbe Irrigation Pump EIP 2 generic error	Unspecified error condition in EIP 2 pump module	error
`9A0`	Erbe Irrigation Pump EIP 2 generic error	Unspecified error condition in EIP 2 pump module	error
`9C0`	Erbe Irrigation Pump EIP 2 generic error	Unspecified error condition in EIP 2 pump module	error
`A1`	APC 2 module error code 1	Unknown fault condition in APC 2	error
`A10`	Underpressure at selected gas input	Gas pressure below minimum at selected input	warning
`A11`	Overpressure at selected gas input	Gas pressure above maximum at selected input	warning
`A12`	Caloric and differential pressure sensor mismatch	Gas type sensors disagree on pressure differential	error
`A13`	APC 2 module error code 13	Unknown fault condition in APC 2	error
`A21-23`	APC 2 module error codes 21-23	Unknown fault conditions in APC 2 or VEM 2	error
`A2-4`	APC 2 module error codes 2-4	Unknown fault conditions in APC 2 or VEM 2	error
`A30`	APC 2 module error code 30	Unknown fault condition in APC 2	error
`A38`	Type detection mismatch on socket 1	Socket 1 instrument type does not match stored configuration	error
`A39`	Type detection mismatch on socket 2	Socket 2 instrument type does not match stored configuration	error
`A40`	Flow specification not attained	Gas or fluid flow below specification	error
`A41`	APC 2 module error code 41	Unknown fault condition in APC 2	error
`A5`	Button error socket 1	Keyboard malfunction on socket 1	warning
`A6`	Button error socket 2	Keyboard malfunction on socket 2	warning
`A7-9`	APC 2 module error codes 7-9	Unknown fault conditions in APC 2	error
`A7D+7E`	APC 2 or VEM 2 error codes 7D and 7E	Unknown fault conditions	error
`A7F`	Operating system error	Operating system exception detected	info
`A80`	Internal state incorrect	System state machine inconsistency detected	info
`A81-83`	APC 2 or VEM 2 error codes 81-83	Unknown fault conditions	error
`A85`	Invalid resistance instrument number	Instrument resistance measurement out of expected range	error
`A86`	Gas underdose (hose blocked)	Insufficient gas flow delivered to patient circuit	critical
`A90`	Low pressure at cylinder 1	Gas tank 1 pressure below minimum operating level	warning
`A91`	Low pressure at cylinder 2	Gas tank 2 pressure below minimum operating level	warning
`AA`	APC 2 module error A	Unknown fault condition in APC 2	error
`AA0`	APC 2 module error A0	Unknown fault condition in APC 2	error
`AB`	Error in test mode	Error detected during test mode operation	info
`AC+D`	Test mode or diagnostic error codes C and D	Error during test mode or diagnostics	error
`B10`	Activation signal not terminated	Activation signal (footswitch) held longer than 5 seconds after auto-stop	warning
`B11`	Control panel error code 11	Unknown fault condition in control panel	error
`B1+2`	Control panel error codes 1 and 2	Unknown fault conditions in control panel	error
`B12`	Activation signal present during system initialization	Activation signal detected (footswitch pressed) during boot sequence	warning
`B13`	Error or event list flash file corruption	Flash file corrupted when managing error or event list	error
`B14+15`	Control panel error codes 14 and 15	Unknown fault conditions in control panel	error
`B16`	Insufficient EEPROM memory for user programs	User program storage full	warning
`B17`	Double activation detected simultaneously	Two activation signals (both footswitch pedals) detected within 100 ms	warning
`B18`	No deactivation signal from HF or APC module	Module fails to react to deactivation request for longer than 110 ms	error
`B19`	PowerFail signal without actual power failure	PowerFail signal received but power does not fail within 2 s	error
`B1A`	CRC check not yet completed	User attempts to operate unit after software download before successful CRC check	warning
`B1B`	Maximum ON time exceeded	Activation lasts longer than ON time selected in Setup	error
`B1C`	Incorrect instrument parameters	Instrument detected via recognition with parameters outside permissible tolerances	error
`B1D`	Keyboard error	Button pressed is recognized during initialization	error
`B1E`	NESSY symmetry monitoring error	Error signaled by Nessy symmetry monitoring during activation	error
`B1F`	Unknown NESSY error	Control panel detects undefined condition	error
`B21`	Activation terminated with tissue still touched	Activation was terminated automatically (e.g. by AutoStop) and tissue contact remains	warning
`B22`	Incorrect status message from IES 2	Invalid status message received from IES module	error
`B23`	Modified socket configuration detected	Socket configuration changed (e.g. replacement or retrofitting)	warning
`B24`	Unknown socket configuration error	Control panel detects undefined condition	error
`B25`	Maximum PRECISE APC application time exceeded	PRECISE APC activation on longer than permitted	info
`B26`	ERBECRYO 2 error received	Cryogenic module signals error condition	error
`B27`	ERBECRYO 2 status message timeout	Timeout when receiving ERBECRYO 2 status message	error
`B28`	Footswitch status message timeout	Timeout when receiving footswitch status message during activation	error
`B29`	MF connector disconnected or incompatible instrument	No MF connector or different instrument to HYBRIDtherm probe connected to MF socket	error
`B2A`	ERBECRYO 2 input pressure too high	Input pressure sensor on ERBECRYO 2 signals value too high for HYBRIDtherm	warning
`B2B`	ERBECRYO 2 waste gas tube obstruction	Pressure or flow sensor indicates blockage	warning
`B2C`	ERBECRYO 2 unknown instrument detected	ERBECRYO 2 signals unrecognized instrument type	error
`B2D`	Unknown control panel error	Control panel detects undefined condition	error
`B5+6`	Control panel error codes 5 and 6	Unknown fault conditions in control panel	error
`B81`	Dual-pedal footswitch recognized	Dual-pedal footswitch is connected	info
`B82`	Dual-pedal footswitch disconnected	Dual-pedal footswitch is disconnected from the system	info
`B83`	APC socket 1 recognized	APC socket 1 is detected	info
`B84`	Unknown control panel event	Control panel detects undefined condition	error
`B85`	Single-pedal footswitch recognized	Single-pedal footswitch is connected	info
`B86`	Single-pedal footswitch disconnected	Single-pedal footswitch is disconnected from the system	info
`B87`	APC socket 2 recognized	APC socket 2 is detected	info
`B88`	Unknown control panel event	Control panel detects undefined condition	error
`B89`	APC module recognized	APC module is detected	info
`B8A`	No status message from APC module	APC module is disconnected from the system	error
`B8B`	Unknown control panel event	Control panel detects undefined condition	error
`B8E`	Unknown control panel event	Control panel detects undefined condition	error
`B9`	Control panel error code 9	Unknown fault condition in control panel	error
`B90`	Unknown control panel event	Control panel detects undefined condition	error
`B91`	No status message from IES module	IES module is disconnected from the system	error
`B92`	IES module recognized	IES module is detected	info
`B93`	Multifunction footswitch recognized	Multifunction footswitch is connected	info
`B94`	Multifunction footswitch disconnected	Multifunction footswitch is disconnected from the system	info
`B95`	New instrument recognized by system	Instrument with instrument recognition is connected	info
`B96`	Unknown control panel event	Control panel detects undefined condition	error
`B97`	Unknown control panel event	Control panel detects undefined condition	error
`B98`	Incorrect activation type assigned	User assigns activation signal not currently available (e.g. unconnected footswitch)	error
`B99`	Built-in realtime clock battery depleted	VIO switched off for extended period; clock backup power insufficient	warning
`B9A`	Master remote control recognized	Master remote control is recognized by the VIO	info
`B9B`	Master remote control disconnected	Master remote control is disconnected from the system	info
`B9C`	Remote control recognized	Remote control is recognized by the VIO	info
`B9D`	Remote control disconnected	Remote control is disconnected from the system	info
`B9F`	Instrument has been disconnected from the system	Instrument with instrument recognition disconnected	info
`BA`	Control panel error A	Unknown fault condition in control panel	error
`BA0`	No other mode can be set for this instrument	User attempts to assign different mode to fixed-mode instrument	info
`BA1`	Unknown error	Unknown condition	error
`BA3`	Footswitch not assigned	Footswitch without assignment pressed	info
`BA4`	Two footswitches are connected	Two footswitches of same type connected simultaneously	warning
`BA6`	EEPROM is updated	Unit programmed using connected PC	info
`BA8`	Unknown error	Unknown condition	error
`BA9`	Activation not possible until settings are confirmed	User attempts activation after power-on without confirming settings	info
`BAA`	No valid mode is assigned	Output channel activated without assigned mode	info
`BAB`	Activation is only possible with a valid instrument	MF socket activated without recognized instrument	warning
`BAC`	AutoStart is not possible if contact is made during assignment	AutoStart function assigned while contact already recognized	warning
`BAD-BAF`	Unknown error	Unknown condition	error
`BB`	Neutral electrode contact resistance out of range	NE contact resistance measurement outside valid range	warning
`BB0`	NESSY symmetry warning	NESSY symmetry monitoring signals value between 20-50%	warning
`BB1`	NESSY current density warning	NESSY current density above limit curve	warning
`BB2`	IES footswitch detected	IES footswitch connected	info
`BB3`	Unknown error	Unknown condition	error
`BB4`	Rinsing of an APC instrument	Rinsing of APC instrument initiated	info
`BB5-BB6`	Unknown error	Unknown condition	error
`BB7`	Permissible limit value of AUTO START exceeded	Attempt to assign non-permissible power limitation to AUTO START	info
`BB8`	New interface module recognized	Interface module (e.g. VIO PORTAL) logs on	info
`BB9`	Interface module has been disconnected from the system	Interface module (e.g. VIO PORTAL) disconnected	info
`BBA`	Warning from interface module	Interface module signals an error	warning
`BBB`	Reminder that a safety check is due	Safety check period elapsed	info
`BBC`	VEM 2 module recognized	Socket extension module VEM 2 logs into system	info
`BBD`	VEM 2 module disconnected	Socket extension module VEM 2 disconnected	info
`BBE`	VEM 2 module socket 1 no longer ready for operation	1st socket of VEM 2 no longer responds	info
`BBF`	VEM 2 module socket 2 no longer ready for operation	2nd socket of VEM 2 no longer responds	info
`BC`	Function not available on module	Module unable to implement required function	error
`BC0`	Neither footswitch nor AUTO START assigned	Instrument without fingerswitch recognized with no footswitch/AUTO START assigned	info
`BC1`	EIP 2 was recognized by the system	EIP 2 connected to system	info
`BC2`	EIP 2 was disconnected from the system	EIP 2 disconnected	info
`BC3`	IES 2 footswitch was disconnected from the system	IES 2 footswitch disconnected	info
`BC4`	Purge function not assigned	Purge button on APC pressed with no APC socket selected	info
`BC5`	Configuration download from STORZ OR-1 system has failed	Configuration sync with STORZ OR-1 fails	error
`BC6`	NESSY temperature monitoring alert	NESSY current exceeds 300 mA during electrode monitoring	info
`BC7`	VIO received valid status and version from ERBECRYO 2	ERBECRYO 2 communicates status and version	info
`BC8`	Time out occurred when receiving ERBECRYO 2 status message	ERBECRYO 2 status message reception timeout	info
`BCA`	HYBRIDtherm probe connected with no ERBECRYO 2 status received	HYBRIDtherm probe connected but ERBECRYO 2 not responding	info
`BCB`	User operated VIO footswitch during activation	Footswitch pressed while activation in progress	info
`BCC`	Impedance limit has been exceeded	Load impedance exceeds maximum allowable value	info
`BCD`	The set ablation duration has been reached	Ablation time limit expires	info
`BCE`	User operated VIO STOP button during activation	STOP button pressed during activation	info
`BCF`	HYBRIDtherm instrument not connected to ERBECRYO 2	HYBRIDtherm connected to VIO but not to ERBECRYO 2	info
`BD`	I²C bus error - EEPROM write/read failure	Control panel CPU cannot read/write control panel EEPROM	error
`BD0`	ERBECRYO 2 footswitch has been activated	ERBECRYO 2 footswitch pressed	info
`BD1`	HYBRIDtherm connected to VIO without required software version	HYBRIDtherm device connected to VIO version < 2.8.x	error
`BD2`	More than one HYBRIDtherm instrument connected	Multiple HYBRIDtherm instruments connected simultaneously	info
`BD3-BD4`	ERBECRYO 2 gas bottle pressure too low	Input pressure below minimum during or after operation	error
`BD5`	ERBECRYO 2 input pressure too high	Input pressure sensor signals very high value for HYBRIDtherm	warning
`BD6`	ERBECRYO 2 waste gas nozzle pressure high	Waste gas nozzle pressure high outside of activation	warning
`BD8`	ERBECRYO 2 input pressure too high outside activation	Input pressure high when not activating	warning
`BD9`	ERBECRYO 2 input pressure too low during activation	Input pressure low while activating HYBRIDtherm	error
`BDA`	ERBECRYO 2 input pressure too low during activation	Input pressure below minimum during HYBRIDtherm activation	error
`BDB`	ERBECRYO 2 input pressure too low outside activation	Input pressure low when not activating	error
`BDC`	ERBECRYO 2 input pressure too low during activation	Input pressure below safe level during HYBRIDtherm activation	error
`BDD`	HYBRIDtherm minimum power not reached	Ablation power below minimum threshold	info
`BE`	CAN bus error - connection interrupted	Control panel detects CAN bus communication failure	error
`BF`	Control panel error F	Unknown fault condition in control panel	error
`BFC`	Power Down	Unit switched off	info
`BFD`	System Reset	System reset performed (e.g. on power-up)	info
`BFE`	PowerFail	PowerFail signaled (e.g. on power-off)	info
`BFF`	CAN MESSAGE	CAN message transmitted for logging	info
`C1`	Unknown error	CPU/Sensors error	error
`C21`	Unknown error	CPU/Sensors error	error
`C26`	Unknown error	CPU/Sensors error	error
`C30-C38`	Unknown error	CPU/Sensors error	error
`C41-C48`	Unknown error	CPU/Sensors error	error
`C4-C6`	Unknown error	CPU/Sensors error	error
`C51-C58`	Unknown error	CPU/Sensors error	error
`C5A-C5B`	Unknown error	CPU/Sensors error	error
`C61-C66`	Unknown error	CPU/Sensors error	error
`C70-C72`	Unknown error	CPU/Sensors error	error
`C75`	Unknown error	CPU/Sensors error	error
`C7D-C7F`	Unknown error	CPU/Sensors error	error
`C81-C84`	Unknown error	CPU/Sensors error	error
`C85`	BiCision short circuit detection	Electrical connection between instrument branches during activation	info
`C91-C92`	Unknown error	CPU/Sensors error	error
`CA0-CA1`	Unknown error	CPU/Sensors error	error
`CC0`	Unknown error	CPU/Sensors error	error
`CD`	Unknown error	CPU/Sensors error	error
`CD0`	Unknown error	CPU/Sensors error	error
`CF0`	Trial activation with Pmax==0	Test activation with zero maximum power	info
`D80`	ECB fault	IES 2 smoke evacuation controller malfunction	error
`D81`	Excess temperature IES2	IES 2 temperature exceeds 60°C	warning
`D82`	Undertemperature IES2	IES 2 temperature below 0°C	warning
`D83`	Unknown error	IES 2 unknown condition	error
`D86`	Unknown error	IES 2 unknown condition	error
`D87`	Suction tube obstruction	Blockage in IES 2 suction line	warning
`D88`	Filter missing or obstructed	IES 2 filter absent or clogged	warning
`F1`	CRC error in footswitch	CRC check fails during footswitch start-up	error

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.