Dräger Vitalert 2000: troubleshooting and error codes
The ServiceForge knowledge base holds 51 documented symptoms for the Dräger Vitalert 2000, with 143 ranked causes, 186 diagnostic checks with test points and expected values, and 67 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
Strip chart recorder will not print
Strip chart recorder does not produce output when commanded to print
Ranked causes
- 1. Strip chart recorder cables J4 and J6 not connected (common)
- 2. Keypad buttons not functioning properly (common)
- 3. Defective J6 ribbon cable (occasional)
- 4. Defective keypad assembly (occasional)
- 5. Defective strip chart recorder (occasional)
- 6. Defective processor board (rare)
Verify J4 and J6 strip chart recorder cables are connected
- Test point
- J4 and J6 connectors
- Expected
- Both cables connected on both ends
4 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Vitalert 2000 is performing intermittent resets patient safety
Unit unexpectedly restarts or resets during operation
Ranked causes
- 1. J2 and J3 power cables disconnected from processor board (common)
- 2. Defective J2 and J3 power supply cables (occasional)
- 3. Defective power supply assembly (occasional)
- 4. Defective strip chart recorder (occasional)
- 5. Defective processor board (occasional)
- 6. Host machine interface issue (occasional)
Verify J2 and J3 power cables are connected to processor board
- Test point
- J2 and J3 connectors on Processor Board
- Expected
- Both cables connected
5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Waveform is missing from display screen patient safety
Display screen does not show expected waveform output
Ranked causes
- 1. DAU cables not correctly attached to test simulator (common)
- 2. External DAU cables not connected to DAU (common)
- 3. J1 DAU/PCB ribbon cable not attached on both ends (common)
- 4. J1 DAU/PCB ribbon cable defective (occasional)
- 5. Defective DAU assembly (occasional)
- 6. Defective processor board (rare)
Verify all DAU cables are correctly attached to test simulator
- Test point
- DAU test simulator connectors
- Expected
- All cables correctly attached
5 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
CRT blank upon system power-up
Display screen shows no image when unit is powered on
Ranked causes
- 1. CRT ribbon cable disconnected (common)
- 2. CRT cable faulty (occasional)
- 3. CRT assembly failure (occasional)
- 4. Power supply assembly failure (occasional)
- 5. Processor board failure (occasional)
Verify AC power connection
- Test point
- AC receptacle
- Expected
- Unit plugged into live AC receptacle
7 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
ECG status shows disconnected patient safety
Status display shows ECG DISCONNECTED
Ranked causes
- 1. External ECG cable not connected (common)
- 2. J1 DAU/PCB ribbon cable not connected on both ends (common)
- 3. J1 DAU/PCB ribbon cable defective (occasional)
- 4. Defective DAU assembly (occasional)
- 5. Defective processor board (rare)
Verify external ECG cable is connected
- Test point
- External ECG cable connector
- Expected
- Cable connected
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
P1 or P2 status shows disconnected patient safety
Status display shows P1/P2 DISCONNECTED
Ranked causes
- 1. External P1/P2 cable not connected (common)
- 2. J1 DAU/PCB ribbon cable not connected on both ends (common)
- 3. J1 DAU/PCB ribbon cable defective (occasional)
- 4. Defective DAU assembly (occasional)
- 5. Defective processor board (rare)
Verify external P1/P2 cable is connected
- Test point
- External P1/P2 cable connector
- Expected
- Cable connected
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
T1 or T2 status shows disconnected patient safety
Status display shows T1/T2 DISCONNECTED
Ranked causes
- 1. External T1/T2 cable not connected (common)
- 2. J1 DAU/PCB ribbon cable not connected on both ends (common)
- 3. J1 DAU/PCB ribbon cable defective (occasional)
- 4. Defective DAU assembly (occasional)
- 5. Defective processor board (rare)
Verify external T1/T2 cable is connected
- Test point
- External T1/T2 cable connector
- Expected
- Cable connected
3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
AC power test fails at power-up caution
System fails diagnostic AC power test upon initial power-up; system may not boot or function
Ranked causes
- 1. Power cable disconnected or faulty (common)
- 2. Cables J2 or J3 disconnected from power supply or processor board (common)
- 3. Processor board faulty (occasional)
- 4. Power supply assembly faulty (occasional)
Verify unit is plugged into live AC receptacle and powered on
- Test point
- AC receptacle connection
- Expected
- Unit energized and test initiated
6 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Communications status shows faulted
Status display shows COMMUNICATIONS FAULTED
Ranked causes
- 1. J1 DAU/PCB ribbon cable not connected on both ends (common)
- 2. J1 DAU/PCB ribbon cable defective (occasional)
- 3. Defective DAU assembly (occasional)
- 4. Defective processor board (rare)
Verify J1 DAU/PCB ribbon cable is connected on both ends
- Test point
- J1 connector
- Expected
- Both ends connected
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
DAU/main board status shows disconnected caution
DAU (data acquisition unit) or main board reports disconnected status; J1 ribbon cable connection faulty or board not detected
Ranked causes
- 1. J1 ribbon cable not connected or loose connection (common)
- 2. J1 ribbon cable faulty or damaged (occasional)
- 3. Processor board connection port faulty (occasional)
- 4. DAU assembly faulty or connector defective (occasional)
Check DAU/main board status display message
- Test point
- Status display
- Expected
- Status shows connected; not DISCONNECTED
5 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
On/Standby keypad status shows disconnected
Status display shows ON/STBY KEYPAD DISCONNECTED
Ranked causes
- 1. ON/Standby keypad flex cable not connected to J10 (common)
- 2. ON/Standby keypad connector unplugged from J10 (common)
- 3. Defective ON/Standby keypad assembly (occasional)
- 4. Defective processor board (rare)
Verify ON/Standby flex cable is connected to J10
- Test point
- J10 on Processor Board
- Expected
- Cable connected on both ends
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Power supply status shows disconnected caution
Power supply assembly reports disconnected status; J2 ribbon cable connection faulty or power supply module not detected
Ranked causes
- 1. J2 ribbon cable not connected or loose connection (common)
- 2. J2 ribbon cable faulty or damaged (occasional)
- 3. Processor board connection port faulty (occasional)
- 4. Power supply assembly faulty or connector defective (occasional)
Check power supply status display message
- Test point
- Status display
- Expected
- Status shows connected; not DISCONNECTED
5 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Reserve power test fails at power-up caution
System fails diagnostic reserve (battery backup) power test upon initial power-up; backup power system non-functional
Ranked causes
- 1. Battery not charged; CB1 or CB2 disabled (common)
- 2. Cables J2 or J3 disconnected (common)
- 3. Processor board faulty (occasional)
- 4. Power supply assembly faulty (occasional)
Verify unit is plugged into live AC receptacle
- Test point
- AC receptacle
- Expected
- Unit powered on
7 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
SCR data status shows disconnected
Status display shows SCR DATA DISCONNECTED
Ranked causes
- 1. J6 ribbon cable not connected on both ends (common)
- 2. Strip chart recorder not properly seated (common)
- 3. Defective strip chart recorder (occasional)
- 4. Defective processor board (rare)
Verify J6 ribbon cable is connected on both ends
- Test point
- J6 connector
- Expected
- Both ends connected
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
SCR keypad status shows disconnected
Status display shows SCR KEYPAD DISCONNECTED
Ranked causes
- 1. SCR keypad flex cable not connected to J9 (common)
- 2. SCR keypad connector unplugged from J9 (common)
- 3. Defective SCR keypad assembly (occasional)
- 4. Defective processor board (rare)
Verify SCR keypad flex cable is connected to J9
- Test point
- J9 on Processor Board
- Expected
- Cable connected on both ends
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
SCR power status shows disconnected
Status display shows SCR POWER DISCONNECTED
Ranked causes
- 1. J4 power cable not connected to processor board (common)
- 2. Strip chart recorder not properly seated (common)
- 3. Defective strip chart recorder (occasional)
- 4. Defective processor board (rare)
Verify J4 power cable is connected to processor board
- Test point
- J4 on Processor Board
- Expected
- Cable connected
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Soft keypad status shows disconnected
Status display shows SOFT KEYPAD DISCONNECTED
Ranked causes
- 1. Soft keypad connector not plugged into J8 (common)
- 2. Soft keypad cable disconnected from processor board (common)
- 3. Defective soft keypad assembly (occasional)
- 4. Defective processor board (rare)
Check if soft keypad connector is plugged into J8
- Test point
- J8 on Processor Board
- Expected
- Keypad plugged in
3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
AC line voltage out of specification high voltage
Measured AC line voltage does not meet specifications; supply may be unstable or unit unable to regulate
Ranked causes
- 1. Unit not plugged into live AC receptacle or receptacle voltage out of range (common)
- 2. Processor board voltage regulator faulty (occasional)
- 3. Power supply assembly faulty or out of regulation (occasional)
Verify unit is plugged into live AC receptacle
- Test point
- AC wall outlet
- Expected
- Unit powered on and AC line measurement available
5 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
ANALOG TEST fails upon system power-up
Analog test fails during system self-test on power-up
Ranked causes
- 1. Power supply voltages out of specification (common)
- 2. Processor board cable disconnected (common)
- 3. Processor board failure (occasional)
Remove unit cover
- Test point
- Unit cover
- Expected
- Cover removed per Procedure 4.1
4 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery voltage out of specification caution
Measured battery backup voltage does not meet specification; battery may be discharged, defective, or charging circuit faulty
Ranked causes
- 1. Battery depleted; CB1 or CB2 disabled or not charged (common)
- 2. Processor board charging circuit faulty (occasional)
- 3. Power supply assembly battery charging circuit faulty (occasional)
Check if battery requires charging; enable CB1 and CB2
- Test point
- Charger enable switches
- Expected
- CB1 and CB2 enabled
4 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
CB battery voltage out of specification caution
Circuit breaker backup battery voltage does not meet specification; CB battery may be depleted, defective, or charging circuit faulty
Ranked causes
- 1. CB battery depleted; CB1 or CB2 disabled or insufficient charge (common)
- 2. Processor board CB charging circuit faulty (occasional)
- 3. Power supply assembly CB charging circuit faulty (occasional)
Check if CB battery requires charging; enable CB1 and CB2
- Test point
- Charger enable switches
- Expected
- CB1 and CB2 enabled
4 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
DAU communication faulted caution
System Status Screen DAU Status shows FAULTED instead of NORMAL
Ranked causes
- 1. DAU/Main Board ribbon cable loose or damaged (common)
- 2. DAU faulty (occasional)
- 3. Processor board faulty (occasional)
Review System Status Screen DAU Status line
- Test point
- DAU Status
- Expected
- NORMAL
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Keyboard key not responding
During Keyboard Test Screen operation, pressing a key does not illuminate corresponding key on display
Ranked causes
- 1. Keypad switch defective (common)
- 2. Keyboard setup incorrect (occasional)
- 3. Processor board defect (rare)
Run Keyboard Test Screen on all keys
- Test point
- Keyboard keys
- Expected
- Each pressed key illuminates on display
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Raw DC voltage out of specification high voltage
Unregulated DC voltage from power supply does not meet specification; power supply primary output faulty or unstable
Ranked causes
- 1. Unit not plugged into live AC receptacle or AC voltage out of range (common)
- 2. Processor board voltage regulator faulty (occasional)
- 3. Power supply assembly primary rectifier or filter faulty (occasional)
Verify unit is plugged into live AC receptacle
- Test point
- AC wall outlet
- Expected
- Unit powered on
4 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Regulated +12V output out of specification caution
12-volt regulated supply voltage does not meet specification; analog supply may be low or unstable
Ranked causes
- 1. Unit not plugged into live AC receptacle or AC voltage out of range (common)
- 2. Processor board +12V regulator faulty (occasional)
- 3. Power supply assembly +12V output faulty (occasional)
Verify unit is plugged into live AC receptacle
- Test point
- AC wall outlet
- Expected
- Unit powered on
4 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Regulated +5V output out of specification caution
5-volt regulated supply voltage does not meet specification; logic supply may be low or unstable, affecting system operation
Ranked causes
- 1. Unit not plugged into live AC receptacle or AC voltage out of range (common)
- 2. Processor board +5V regulator faulty (occasional)
- 3. Power supply assembly +5V output faulty (occasional)
Verify unit is plugged into live AC receptacle
- Test point
- AC wall outlet
- Expected
- Unit powered on
4 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
AUDIO TEST PRIMARY or BACKUP fails upon system power-up
Primary or backup audio test fails during system self-test on power-up
Ranked causes
- 1. Primary speaker cable disconnected (common)
- 2. Processor board failure (occasional)
Remove unit cover
- Test point
- Unit cover
- Expected
- Cover removed per Procedure 4.1
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
BACKUP MEMORY TEST fails upon system power-up
Backup memory test fails during system self-test on power-up
Ranked causes
- 1. Processor board cable disconnected (common)
- 2. Processor board failure (occasional)
Remove unit cover
- Test point
- Unit cover
- Expected
- Cover removed per Procedure 4.1
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery voltage low or insufficient high voltage
Battery fails to charge to full capacity or voltage drops below acceptable operating range during battery operation
Ranked causes
- 1. Battery not fully charged (common)
- 2. Charging circuit failure (occasional)
Measure battery voltage at full charge
- Test point
- black and orange wires from battery pack with J3 disconnected
- Expected
- ≥18.0 VDC, ≥
- Tools
- DMM
2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
CLOCK TEST fails upon system power-up
Clock test fails during system self-test on power-up
Ranked causes
- 1. Processor board cable disconnected (common)
- 2. Processor board failure (occasional)
Remove unit cover
- Test point
- Unit cover
- Expected
- Cover removed per Procedure 4.1
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
FIRMWARE TEST fails upon system power-up
Firmware test fails during system self-test on power-up
Ranked causes
- 1. Processor board cable disconnected (common)
- 2. Processor board failure (occasional)
Remove unit cover
- Test point
- Unit cover
- Expected
- Cover removed per Procedure 4.1
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Internal cable disconnected caution
System Status Screen shows Internal Cable Status DISCONNECTED for processor board or module connections
Ranked causes
- 1. Cable loose or not fully seated (common)
- 2. Cable damaged (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Keyboard key does not respond
Keyboard TEST shows diagrammed key does not light when actual key is pressed
Ranked causes
- 1. Keypad defective or connector loose (common)
- 2. Keypad type mismatch in configuration (occasional)
Run KEYBOARD TEST and verify each key responds
- Test point
- CRT KEYBOARD TEST screen diagram
- Expected
- Each diagrammed key lights while corresponding actual key is pressed
1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Main keypad status shows disconnected caution
Main keypad assembly reports disconnected status; J7 connector connection faulty or keypad assembly not detected
Ranked causes
- 1. New keypad not plugged into J7 on processor board (common)
- 2. Processor board J7 connector faulty (occasional)
Check main keypad status display message
- Test point
- Status display
- Expected
- Status does not show DISCONNECTED
4 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
MEMORY TEST fails upon system power-up
Memory test fails during system self-test on power-up
Ranked causes
- 1. Processor board cable disconnected (common)
- 2. Processor board failure (occasional)
Remove unit cover
- Test point
- Unit cover
- Expected
- Cover removed per Procedure 4.1
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient cable disconnected caution
System Status Screen External Cable Status shows DISCONNECTED for ECG, P1, P2, T1, or T2 when cable is physically connected
Ranked causes
- 1. Cable connector problem (common)
- 2. DAU input fault (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Primary speaker status shows disconnected caution
Primary speaker assembly reports disconnected status; J15 wire harness connection faulty or speaker not detected
Ranked causes
- 1. J15 wire harness not connected to processor board (common)
- 2. Processor board speaker connector faulty (occasional)
Check primary speaker status display message
- Test point
- Status display
- Expected
- Status does not show DISCONNECTED
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
SERIAL I/O TEST fails upon system power-up
Serial I/O test fails during system self-test on power-up
Ranked causes
- 1. Processor board cable disconnected (common)
- 2. Processor board failure (occasional)
Remove unit cover
- Test point
- Unit cover
- Expected
- Cover removed per Procedure 4.1
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
TIMER TEST fails upon system power-up
Timer test fails during system self-test on power-up
Ranked causes
- 1. Processor board cable disconnected (common)
- 2. Processor board failure (occasional)
Remove unit cover
- Test point
- Unit cover
- Expected
- Cover removed per Procedure 4.1
3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery pack replacement high voltage
Battery pack made up of three 6-volt rechargeable batteries connected in series, located on power supply assembly, held by retainer bracket
Ranked causes
- 1. Battery pack end-of-life or failure (unknown)
Verify battery voltage is within allowable tolerance
- Test point
- System Status Screen in Service Diagnostics Menu
- Expected
- Within allowable tolerance
14 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery voltage out of range caution
System Status Screen shows BATTERY or CB BATTERY voltage outside 18.5-22 VDC range
Ranked causes
- 1. Battery depleted or faulty (unknown)
Read BATTERY voltage from System Status Screen
- Test point
- BATTERY
- Expected
- 18.5 - 22 VDC, 18.5-22
1 more check with pass and fail actions are in ServiceForge. Connect ServiceForge to your AI
CRT display geometry incorrect
CRT GEOMETRY screen shows display lines not properly aligned or image distorted
Ranked causes
- 1. CRT geometry requires adjustment (occasional)
Verify CRT geometry is correct
- Test point
- CRT GEOMETRY test screen display
- Expected
- Display properly aligned with no distortion, straight lines, correct convergence
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
DAU status not normal
System Status screen shows DAU STATUS not listed as NORMAL
Ranked causes
- 1. Data acquisition unit malfunction or communication error (occasional)
Verify DAU status is normal
- Test point
- System Status screen DAU STATUS field
- Expected
- NORMAL
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
External cables incorrectly marked as connected
System Status screen shows EXTERNAL CABLE STATUS entries not labeled DISCONNECTED when they should be
Ranked causes
- 1. External cable connected during service verification (common)
Verify all external cables are disconnected
- Test point
- System Status screen EXTERNAL CABLE STATUS section
- Expected
- All entries labeled DISCONNECTED
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Internal cable connections not recognized
System Status screen shows INTERNAL CABLE STATUS entries not labeled CONNECTED
Ranked causes
- 1. Internal cable disconnected or loose (common)
Verify all internal cables are connected
- Test point
- System Status screen INTERNAL CABLE STATUS section
- Expected
- All entries labeled CONNECTED
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Power supply voltage out of range high voltage
System Status Screen shows AC LINE, BATTERY, CB BATTERY, RAW DC, REGULATED +5, or REGULATED +12 outside acceptable ranges
Ranked causes
- 1. AC input voltage out of range (unknown)
Read AC LINE voltage from System Status Screen
- Test point
- AC LINE
- Expected
- 90-130 VAC, 90-130
Raw DC voltage out of range high voltage
System Status Screen shows RAW DC outside 18-35 VDC range
Ranked causes
- 1. Power supply regulation failure (unknown)
Read RAW DC voltage from System Status Screen
- Test point
- RAW DC
- Expected
- 18 - 35 VDC, 18-35
Regulated +12V out of range caution
System Status Screen shows REGULATED +12 outside 11.0-12.4 VDC range
Ranked causes
- 1. Power supply regulation circuit failure (unknown)
Read REGULATED +12 voltage from System Status Screen
- Test point
- REGULATED +12
- Expected
- 11.0 - 12.4 VDC, 11.0-12.4
Regulated +5V out of range caution
System Status Screen shows REGULATED +5 outside 4.8-5.2 VDC range
Ranked causes
- 1. Power supply regulation circuit failure (unknown)
Read REGULATED +5 voltage from System Status Screen
- Test point
- REGULATED +5
- Expected
- 4.8 - 5.2 VDC, 4.8-5.2
Unit does not boot or software version not displayed
After power-on, software version not shown in upper right of CRT or diagnostics do not show PASS status
Ranked causes
- 1. Power supply voltages out of specification (common)
Plug unit into grounded 120 VAC outlet and power on
- Test point
- Main power inlet
- Expected
- Unit powers on
2 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI
VIDEO TEST fails upon system power-up
Video test fails during system self-test on power-up
Ranked causes
- 1. Processor board failure (common)
Remove unit cover
- Test point
- Unit cover
- Expected
- Cover removed per Procedure 4.1
3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
A/D CONVERTER FAIL | Analog-to-digital converter circuit failure | Power-up self-diagnostic test or error log detection | error |
AUDIO CIRCUIT FAIL | Audio amplifier or speaker driver circuit failure | Power-up self-diagnostic or error log | error |
BACKUP MEMORY FAIL | Non-volatile backup memory (NVRAM) failure | Power-up self-diagnostic or error log | error |
BACKUP SPEAKER FAIL | Backup audio speaker circuit failure | Power-up self-diagnostic or error log | warning |
bad Alloc_Seg | Memory allocation segment error | Runtime memory management error | error |
Bad DAU Checksum | Data Acquisition Unit checksum mismatch | DAU communication verification during startup or operation | error |
BAD FONT SET | Display font data corruption or missing | Display initialization error | error |
bad Free_Seg | Memory free segment allocation error | Runtime error detection | error |
BAD Time CLOCK | Real-time clock initialization or data error | Power-up self-diagnostic | error |
BATTERY DISCONNECT | Battery not properly connected or failed | Power-up detection or during operation | error |
CIRCUIT BREAKER OPEN | Internal circuit breaker has tripped | Overcurrent or fault detection | critical |
CONFIG EVENT NOT RECOGNIZED | Unrecognized configuration event detected | Configuration parsing during startup | warning |
DATA Didnt SPAWN | Data processing thread failed to start | Startup or runtime thread management error | error |
DAU Calibration Error | DAU calibration data missing or invalid | Calibration data verification during startup | error |
DAU Calibration Error | Invalid calibration sequence entered during manual calibration | User enters incorrect sequence during manual DAU calibration | error |
DAUC Didnt Activate | DAU controller failed to initialize | DAU controller startup failure | error |
DAU Didnt Communicate | Data Acquisition Unit communication failure | DAU command/response timeout during operation | error |
DAU Power Up Test Failure | DAU self-test failed during power-up | DAU initialization sequence failure | error |
DAU Stopped Responding | DAU communication timeout or lockup | DAU fails to respond to commands during operation | critical |
DISP Didnt SPAWN | Display driver thread failed to start | Display initialization failure | error |
DTST Didnt Activate | Diagnostic self-test thread activation failed | Self-test startup sequence error | warning |
FIRMWARE FAIL | Firmware integrity or execution error | Firmware CRC check or runtime error | critical |
LEAD sequence | ECG lead sequencing error | Lead configuration or sensing failure | warning |
Lower Window Creation Error | Display window creation failure in lower region | Display initialization during startup | error |
Main SPEAKER FAIL | Primary audio speaker circuit failure | Power-up self-diagnostic or error log | error |
MFP 10 ms TIMER FAIL | 10-millisecond timer circuit failure | Timer verification during operation | error |
MFP 5ms TIMER FAIL | 5-millisecond timer circuit failure | Timer verification during startup | error |
MFP BUS FAIL | Main processor bus communication failure | Bus arbitration or transaction error | critical |
NOT CONFIGDN EVENT | Event configuration not complete or recognized | Configuration event parsing error | warning |
NO TIME | System time not set or retrieved | Time/date query error on startup | warning |
PRS1 Didnt Activate | Pressure sensor 1 failed to initialize | Pressure sensor startup failure | error |
PRS1 Didnt SPAWN | Pressure sensor 1 thread failed to start | Sensor thread creation failure | error |
PRS2 Didnt SPAWN | Pressure sensor 2 thread failed to start | Sensor thread creation error | error |
PRSK Didnt Activate | Pressure sensor keyboard interface failed | Sensor input interface initialization error | error |
RAM HIGH BYTE FAIL | Highest RAM byte test failure | RAM integrity self-test during startup | critical |
RAM LOWEST BYTE FAIL | Lowest RAM byte test failure | RAM self-test during power-up | critical |
RAM M-HIGH BYTE FAIL | Middle-high RAM byte test failure | RAM self-test during power-up | critical |
RAM M-LOW BYTE FAIL | Middle-low RAM byte test failure | RAM integrity verification during startup | critical |
REAL TIME CLOCK FAIL | Real-time clock hardware failure | RTC verification during power-up | error |
ROM CRC | ROM cyclic redundancy check failure | Firmware integrity verification at startup | critical |
ROM Memory Failure | ROM read or write failure | ROM access error during operation or startup | critical |
SOFTWARE EXCEPTION | Unhandled software exception or fault | Runtime processor exception during operation | critical |
start cal mode | Calibration mode start command issued | Operator or firmware calibration initiation | info |
stop_cal | Calibration mode stop command issued | Calibration procedure completion or abort | info |
stop_comm | Communication shutdown command issued | Operator or system communication termination | info |
TRAX CREATE ERROR | TRAX subsystem thread creation failure | TRAX initialization error during startup | error |
TRAX Too Many Messages | Message queue overflow in TRAX subsystem | Message buffer saturation during operation | warning |
TRAX Unusable | TRAX subsystem non-functional or not responding | TRAX health check failure during operation | error |
UART DAU RX INT FAIL | UART DAU receive interrupt failure | Serial interrupt handling error | error |
UART MFP COMM FAIL | UART main processor communication failure | Serial port timeout or data error | error |
UART PORT A FAIL | UART port A communication failure | Port A timeout or transaction error | error |
UART PORT B FAIL | UART port B communication failure | Port B timeout or data error | error |
UART PORT C FAIL | UART port C communication failure | Port C timeout or transaction failure | error |
UART PORT D FAIL | UART port D communication failure | Port D timeout or protocol error | error |
UART PORT E FAIL | UART port E communication failure | Port E timeout or data transaction error | error |
UART PORT F FAIL | UART port F communication failure | Port F timeout or transmission error | error |
UART PORT G FAIL | UART port G communication failure | Port G timeout or reception error | error |
UART PORT H FAIL | UART port H communication failure | Port H timeout or transaction failure | error |
UART SIO PORT FAIL | UART SIO port communication failure | Serial port timeout or protocol error | error |
Unspecified DAU Error | Data Acquisition Unit error of unknown type | DAU reports error without specific code | error |
Upper Window Creation Error | Display window creation failure in upper region | Display initialization error during startup | error |
VID CONTROLLER FAIL | Video controller chip failure | Video initialization error during power-up | error |
VRAM HIGH NIBLE FAIL | Video RAM high nibble test failure | VRAM self-test during startup | error |
VRAM LOW NIBLE FAIL | Video RAM low nibble test failure | VRAM integrity verification during power-up | error |
WD TIMEOUT | Watchdog timer timeout occurred | Watchdog counter not reset within time limit | critical |
write cal quit | Calibration data write cancelled | Calibration abort or write error | warning |
write failed | Memory write operation failed | RAM or ROM write error during operation | critical |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
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0 fixes logged by technicians through their AI, with outcomes, for this model.
ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.