Electrosurgical systems

Covidien Force Triad: troubleshooting and error codes

The ServiceForge knowledge base holds 156 documented symptoms for the Covidien Force Triad, with 200 ranked causes, 474 diagnostic checks with test points and expected values, and 246 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

ForceTriad system malfunction patient safety

System fails to operate or exhibits unexpected behavior; visible damage, loose connections, or electrical issues suspected

Ranked causes

1. Visible physical damage to system (common)
2. Accessory cords not properly connected (common)
3. Power cord damage or degradation (common)
4. Fuse or fuse housing damage or corrosion (occasional)
5. Internal component malfunction damaged fuses (occasional)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

System malfunction with visible damage or connection issues high voltage

System fails to operate properly; visible physical damage, loose cords, power cord damage, or corroded fuses present

Ranked causes

1. Visible physical damage to system (occasional)
2. Accessory cords not properly connected (common)
3. Power cord damage or exposed wires (occasional)
4. Fuse damage or corrosion (occasional)
5. Internal component malfunction (occasional)

First check

Inspect system exterior for physical damage

Test point: All external surfaces and housing
Expected: No cracks, dents, or visible damage

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System malfunctions caution

Equipment has a malfunction; visible damage, loose cords, power cord damage, or fuse issues present

Ranked causes

1. Visible physical damage (unknown)
2. Accessory cords improperly connected (unknown)
3. Power cord damaged (unknown)
4. Fuse housing or fuses damaged or corroded (unknown)
5. Internal component malfunction (occasional)

First check

Inspect for visible physical damage

Test point: Entire system
Expected: No visible signs of physical damage

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Stuck button error detected

System generates error during self-test due to stuck button on controller interface

Ranked causes

1. Stuck button on console (common)
2. Controller board malfunction (occasional)
3. Display board malfunction (occasional)
4. FTSW board malfunction (occasional)

First check

Power cycle system and observe self-test

Test point: System startup display
Expected: Self-test completes without error code E271

1 more check with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System fails to receive critical startup information caution

During self-test, system generates error and does not receive critical information required for startup; commonly caused by calibration requirement

Ranked causes

1. Calibration required on unit (common)
2. Scanner failure (occasional)
3. Controller Board failure (occasional)
4. Scanner cable connection issue (occasional)

First check

Power cycle system

Test point: System power
Expected: System powers off and on; self-test runs

2 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit does not power on

System does not power on and no indication of power signal received

Ranked causes

1. System Fuse open or defective (common)
2. Power Cable defective or disconnected (common)
3. Controller Board failure (occasional)
4. Low Voltage Power Supply failure (occasional)

First check

Power cycle the unit

Test point: Power switch
Expected: System performs self-test

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Display shows blank gray screen

Displays are blank and gray with no content visible; system not responding or communication issue between controller and display

Ranked causes

1. Ethernet cable disconnected or not fully seated (common)
2. Steering relay cable disconnected or not fully seated (common)
3. System board not properly seated (occasional)

First check

Power cycle the unit

Test point: System startup
Expected: System performs self-test and displays are active

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

E286 - Null pointer error detected

System generated software error where null pointer was detected during self-test

Ranked causes

1. Software error in self-test (unknown)
2. Improper board seating or loose connections (occasional)
3. System calibration fault (occasional)

First check

Power cycle and self-test

Test point: System startup
Expected: Self-test completes without E286 error

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

E289 error - Sensor comparing failure caution

DSP sensor comparison error; system detection of RF signal mismatch or DSP malfunction

Ranked causes

1. RF Board malfunction (occasional)
2. Controller Board failure (occasional)
3. HVDC Board failure (occasional)

First check

Power cycle the system

Expected: System performs self-test without error

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

HOST processor machine check exception

E11 error indicates HOST processor has encountered a machine check exception, preventing normal operation.

Ranked causes

1. Firmware or software fault (common)
2. Unseated board or loose cable (occasional)
3. Controller board failure (rare)

First check

Power cycle and self-test

Test point: system startup
Expected: self-test completes without errors

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Invalid data error during operation

System generates software error due to invalid data in memory or registers

Ranked causes

1. Corrupted firmware or memory error (common)
2. Loose or improper board seating (occasional)
3. Miscalibrated or corrupted calibration data (occasional)

First check

Power cycle unit and observe self-test

Test point: System status LED or display
Expected: Self-test passes; no error codes displayed

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

REM alarm does not sound at expected resistance threshold

REM alarm fails to activate at specified resistance values during high and low threshold testing

Ranked causes

1. REM alarm threshold out of specification (common)
2. REM low threshold alarm out of specification (common)
3. REM minimum threshold alarm failure (occasional)

First check

REM high threshold alarm activation

Test point: REM alarm and resistance box
Expected: Alarm sounds between 128 Ω and 142 Ω, 128–142 Ω
Tools: Resistance substitution box

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Dark screen or no display

System fails user-generated self-test via Diagnostics menu with dark screen failure mode

Ranked causes

1. Display inverter failure (common)
2. Board not properly seated or loose cable (occasional)

First check

Power cycle the system

Test point: System startup
Expected: System completes self-test and displays normal screen

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

DSP RAM check failed at startup caution

System displays E5 error during power-on self-test; DSP (digital signal processor) RAM memory check failed

Ranked causes

1. Transient RAM error (common)
2. Controller board failed (occasional)

First check

Power cycle the system

Test point: System power button
Expected: System restarts and completes self-test without E5 error

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

E23 error: HOST thread stack overflow

Error code E23 appears, indicating a thread on the HOST CPU has overflowed its stack, typically a firmware or software issue

Ranked causes

1. HOST software stack overflow or firmware defect (unknown)
2. Controller Board defect (rare)

First check

Power cycle and observe if error clears

Test point: System boot self-test
Expected: No E23 error on restart

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

E25 error displayed

HOST processor received unhandled interrupt; system displays error code E25 and may become unstable

Ranked causes

1. Unhandled interrupt in HOST processor (unknown)
2. Controller Board failure (occasional)

First check

Power cycle system and observe self-test

Test point: System startup
Expected: System completes self-test without E25 error

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

E265 error code displayed

System generates E265 error while performing an access function

Ranked causes

1. Controller Board failure (unknown)
2. Loose or improperly seated boards or cables (occasional)

First check

Power cycle the system

Test point: Main power
Expected: System performs self-test after power on

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

E282 error during self-test

System generates E282 error code during self-test when attempting to read ICL chip on controller board

Ranked causes

1. ICL chip communication failure on controller board (common)
2. Controller board defective (occasional)

First check

Power cycle and self-test

Test point: System startup
Expected: System completes self-test without E282 error

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

E290 data sampling error recovery caution

System generates E290 error code signifying a sampling error during VI (Voltage/Impedance) data sampling in the Force Triad electrosurgical system.

Ranked causes

1. Sampling error in data acquisition (unknown)
2. Controller Board malfunction (occasional)

First check

Power cycle system and observe self-test

Test point: System startup
Expected: System completes self-test without E290 error

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

E8 error code displayed

System displays E8 error code indicating software error caused by corrupt data string.

Ranked causes

1. Corrupt data string in software (unknown)
2. Controller Board failure (rare)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

System boards not properly seated or cables loose caution

Hardware installation issue with PCBs or signal cables inside Force Triad enclosure.

Ranked causes

1. PCB not fully inserted into slot (occasional)
2. Cable connection loose or disconnected (occasional)

First check

Remove system cover and visually inspect all PCBs

Test point: All system boards inside enclosure
Expected: All boards flush with connector slots, no visible gaps

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System error E2, E3, E4, or E5 displayed

System is no longer functional; error codes E2 (ICL communication failure), E3 (App ROM failed), E4 (Boot ROM failed), or E5 (RAM failed) at startup.

Ranked causes

1. Controller board unseated or ethernet cable disconnected (common)
2. Controller board hardware failure or calibration issue (occasional)

First check

Visual inspection and physical verification

Test point: Controller board and ethernet cable
Expected: Board securely seated and fastened; ethernet cable connected

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System error E2, E3, E4, or E5 displayed

System is no longer functional; error codes E2 (ICL communication failure), E3 (App ROM failed), E4 (Boot ROM failed), or E5 (RAM failed) at startup.

Ranked causes

1. Controller board unseated or ethernet cable disconnected (common)
2. Controller board hardware failure or calibration issue (occasional)

First check

Visual inspection and physical verification

Test point: Controller board and ethernet cable
Expected: Board securely seated and fastened; ethernet cable connected

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Absolute integer error

System displays E287 error code during operation or self-test

Ranked causes

1. Controller Board failure (unknown)

First check

Power cycle the system and allow self-test to complete

Test point: System startup
Expected: System completes self-test without E287 error

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Audio distorted or inactive

Audio output from Mono 1 cut contains distortion or is not active; audio volume adjustment ineffective or produces distortion.

Ranked causes

1. Audio system not properly enabled or configured (common)

First check

Activate Mono 1 cut from hand switch

Test point: Hand switch
Expected: Audio active and distortion-free

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Audio distortion during operation

Audio is distorted when Mono 1 cut is activated from hand switch or during volume adjustment

Ranked causes

1. Low-voltage power supply out of specification (common)

First check

Measure +5 VDC output on RF board

Test point: TP81
Expected: 5.00 to 5.20 VDC, +/-0.10 VDC
Tools: DVM

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Audio not active or missing

No audio output when Mono 1 cut is activated or during volume adjustment

Ranked causes

1. Hand switch not properly activated (common)

First check

Verify Demo mode is enabled

Test point: System menu
Expected: Demo mode active

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Autobipolar function not available in bipolar modes

Autobipolar mode is not accessible or function is not available in Low, Macro, or Standard bipolar modes; A button does not appear in middle window

Ranked causes

1. Autobipolar feature not enabled or circuit malfunction (unknown)

First check

Autobipolar mode accessibility in bipolar modes

Test point: Middle window display
Expected: A button appears when autobipolar is active

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Autobipolar mode unavailable in expected operating modes

Autobipolar function does not appear as available option in Low, Macro, or Standard bipolar modes

Ranked causes

1. System not properly configured for Autobipolar mode (unknown)

First check

Autobipolar mode availability in Low bipolar mode

Test point: Mode selection menu
Expected: AutoBip button appears and is selectable

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Battery replacement high voltage

Replace the battery on the Controller PCBA to restore calibration values and system operation after power loss.

Ranked causes

1. Battery depleted or requires replacement (unknown)

First check

Power system off and disconnect power cord

Test point: wall receptacle
Expected: Power disconnected

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bipolar power setting changes when Auto button toggled

Bipolar power setting changes when Auto button is activated or deactivated, when it should remain constant at 20 W

Ranked causes

1. Autobipolar power control circuit malfunction (unknown)

First check

Bipolar power setting stability during Auto button toggle

Test point: Power setting display
Expected: 20 W

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Bipolar power setting changes when AutoBip button toggled

20 W power setting does not remain stable when AutoBip button is activated or deactivated

Ranked causes

1. Autobipolar power regulation malfunction (rare)

First check

Bipolar power setting stability with AutoBip active

Test point: Power setting display
Expected: 20 W

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration after battery replacement

System calibration values are lost when battery is replaced and must be restored through level-6 calibration procedure.

Ranked causes

1. Calibration values cleared by battery replacement (common)

First check

Execute level-6 calibration procedure

Test point: system calibration routine
Expected: Calibration completed and values restored

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Barcode-scanner cable replacement high voltage

Replace barcode-scanner cables in ForceTriad Energy Platform; requires front-panel removal and system recalibration.

Ranked causes

1. Barcode-scanner cable replacement required (unknown)

First check

Remove front-panel assembly

Test point: Front panel
Expected: Assembly removed

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Battery replacement high voltage

Replace backup battery on Controller PCBA after power disconnection; level-6 calibration required post-replacement.

Ranked causes

1. Battery replacement required (unknown)

First check

Power off and disconnect power cord

Test point: Wall receptacle
Expected: Power disconnected

6 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Bipolar output power delivery high voltage

Verify bipolar footswitch activation and output current within specification (900–1044 mA RMS at 95 W)

Ranked causes

1. Output outside specified range after calibration steps 7 and 8 (unknown)

First check

Verify system completes self-test

Test point: System display
Expected: Self-test passes

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Brightness

Adjustment of display brightness on three touchscreens through maintenance menu

Ranked causes

1. Display brightness requires calibration for consistent touchscreen visibility (common)

First check

Access Service menu

Test point: Service button
Expected: Service menu accessible

9 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Brightness

Calibrate display brightness for all three touchscreens using on-screen instructions.

Ranked causes

1. Display brightness requires adjustment and verification (common)

First check

Complete brightness calibration for all three touchscreens

Test point: On-screen calibration interface
Expected: All three screens calibrated and parameters saved

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Current

Calibrate output current measurement system according to on-screen instructions.

Ranked causes

1. Current calibration required for accurate power output measurement (common)

First check

Complete current calibration procedure

Test point: On-screen calibration interface
Expected: Calibration completed and saved

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Current high voltage

Measurement and adjustment of RF output current with 8-inch cable using on-screen guided procedure

Ranked causes

1. RF output current requires calibration for accurate power delivery through generator cable (common)

First check

Verify 8-inch cable available and connected

Test point: Generator cable
Expected: 8-inch cable in place (not shorter or longer)

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: date and time

System date and time setup via touch screen menu

Ranked causes

1. Date and time require configuration (common)

First check

Access date and time calibration screen

Test point: Main Menu
Expected: Setup Time And Date option accessible

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Date and Time

Set system date and time via Setup menu using up/down arrow keys.

Ranked causes

1. Time and date require initialization or correction (common)

First check

Access Time and Date settings

Test point: Setup menu
Expected: Time and Date button available

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Display cables replacement high voltage

System display cables require replacement and recalibration after installation

Ranked causes

1. Display cables worn or damaged (unknown)

First check

Wait for energy dissipation

Test point: Power supply
Expected: No stored energy remaining

6 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Display Inverter Replacement high voltage

Procedure to replace the display inverter board in Force Triad electrosurgical system

Ranked causes

1. Display inverter board requires replacement (unknown)

First check

Power off the unit via front switch

Test point: Front power switch
Expected: Unit powered off

7 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Display PCBA replacement high voltage

Display PCBA needs to be replaced. Procedure involves removing front panel, disconnecting steering relay PCBA, removing four center screws, installing new PCBA, and recalibration.

Ranked causes

1. Display PCBA failure or defect (unknown)

First check

Remove front-panel assembly

Test point: Front panel
Expected: Panel detached from enclosure

7 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Display PCBA replacement high voltage

Replacement of Display PCBA with system recalibration required after installation

Ranked causes

1. Display PCBA requires replacement (unknown)

First check

Remove front-panel assembly

Test point: Front panel
Expected: Assembly removed

7 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Footswitch/Audio PCBA replacement high voltage

Replace defective Footswitch/Audio PCBA module on ForceTriad system and recalibrate.

Ranked causes

1. Footswitch/Audio PCBA failure or malfunction (unknown)

First check

Verify system is powered off and disconnected

Test point: Power cord
Expected: Disconnected from wall receptacle

6 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Footswitch/Audio PCBA replacement high voltage

Replacement procedure for Footswitch/Audio PCBA module on ForceTriad Energy Platform

Ranked causes

1. Footswitch/Audio PCBA requires replacement (unknown)

First check

Power off and disconnect

Test point: Power cord
Expected: System powered off, cord disconnected from wall

8 more checks with pass and fail actions, 7 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Force Triad system level 6

Full recalibration procedure for Force Triad electrosurgical system

Ranked causes

1. Calibration required after board service (unknown)

First check

Level 6 calibration execution

Test point: System calibration routine
Expected: Calibration completes successfully per Calibration Section

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: High-Frequency Leakage Current patient safety

Periodic safety check to verify high-frequency leakage current meets IEC 601-2-2 limits before clinical use or annually

Ranked causes

1. High-frequency leakage current exceeds safe limits (unknown)

First check

Measure monopolar high-frequency leakage current

Test point: UFP connected to equipotential ground lug on rear
Expected: not exceed 100 mA for any mode, <= 100 mA
Tools: 200 Ω 250 W noninductive resistor, current transformer, true RMS voltmeter (Fluke 8920 or BC Group ESU-2050 equivalent)

4 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: High-Voltage DC PCBA replacement high voltage

Step-by-step procedure to replace the HVDC PCBA on the left side of the ForceTriad system with proper alignment and recalibration

Ranked causes

1. HVDC PCBA requires replacement (unknown)

First check

Turn off the system and disconnect power cord from wall receptacle

Test point: Wall receptacle and power cord
Expected: Power disconnected

10 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: HVDC Board replacement high voltage

Procedure to replace the HVDC board in Force Triad electrosurgical system

Ranked causes

1. HVDC board replacement required (unknown)

First check

Wait for stored energy dissipation

Test point: Power supply
Expected: At least five minutes after power disconnected

1 more check with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: HVDC PCBA replacement high voltage

System requires level-4 calibration after replacing the HVDC PCBA to restore proper operation

Ranked causes

1. HVDC PCBA replaced (common)

7 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: LC Filter Tuning high voltage

Adjust inductor potentiometer (L2) on HVDC PCBA to minimize RF leakage current; requires Pearson current monitor and external True RMS meter.

Ranked causes

1. LC Filter requires tuning during system leakage null calibration (common)

First check

Set RF output level for initial tuning

Test point: Debug Mode interface
Expected: 20%
Tools: External True RMS meter

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: LC Filter Tuning high voltage

Adjustment of inductor potentiometer (L2) on HVDC PCBA to minimize RF current leakage via REM port using external True RMS meter

Ranked causes

1. LC filter requires tuning during system leakage null calibration or component replacement (common)

First check

Verify system powered off before opening chassis

Test point: Power indicator
Expected: Off

11 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Level 6 Full Recalibration

Full system recalibration procedure to restore factory calibration after service or error recovery

Ranked causes

1. Calibration values lost or corrupted (common)

First check

Level 6 calibration execution

Test point: Calibration menu interface
Expected: Calibration completes successfully without timeout or error

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Low Voltage Power Supply replacement high voltage

After replacing the Low Voltage Power Supply (LVPS) board, a level 0 calibration is required to restore proper system operation.

Ranked causes

1. Low Voltage Power Supply board replacement (common)

First check

Verify cover removed from ForceTriad system

Test point: System exterior
Expected: Cover removed and accessible

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Monopolar 1 and Monopolar 2 coag mode output high voltage

Verify monopolar coag output current within specification (452–525 mA RMS at 120 W)

Ranked causes

1. Coag mode output outside specified range (unknown)

First check

Verify system completes self-test

Test point: System display
Expected: Self-test passes

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Monopolar 1 and Monopolar 2 cut mode output high voltage

Verify monopolar cut output current within specification (922–1072 mA RMS at 300 W)

Ranked causes

1. Cut mode output outside specified range (unknown)

First check

Verify system completes self-test

Test point: System display
Expected: Self-test passes

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Monopolar Force TriVerse coag mode output high voltage

Verify Force TriVerse coag output current within specification (452–525 mA RMS at maximum power)

Ranked causes

1. Force TriVerse coag mode output outside specified range (unknown)

First check

Replace 300 Ω resistor with 500 Ω resistor in test circuit

Test point: Test circuit load
Expected: 500 Ω load connected

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

More symptoms

Calibration: Monopolar Force TriVerse cut mode output
Calibration: Power
Calibration: Power output verification
Calibration: RF Board replacement
Calibration: RF Leakage
Calibration: RF Leakage
Calibration: Scan stand label replacement
Calibration: scanner
Calibration: Scanner
Calibration: Scanner
Calibration: screen brightness
Calibration: Set Date and Time
Calibration: Steering Relay Board replacement
Calibration: System Display Replacement
Calibration: System fan replacement
Calibration: System fans
Calibration: System power cable replacement
Calibration: System scanner cable replacement
Calibration: System scanner replacement
Calibration: Touch screen
Calibration: Touchscreen
Calibration: Touchscreen
Calibration: UFP coag mode output
Calibration: UFP cut mode output
Calibration: Voltage
Calibration: Voltage
Control and data line faults
Controller board failure
Demo mode operation and RF power delivery
Display inverter failure or degradation
Display screen is black or blank
DMA stuck condition
DSP boot ROM check failed at startup
E18 error displayed
E260 communication error
E262 error - activation denied
E266 error displayed
E275 multi-tasking error detected
E276 - Analog sensor error during self-test
E280 - Timebase error
E285 error during self-test
E288 - ERR_NR_SENSOR_CLIP
E291 watchdog communication error
E292 - ERR_NR_DSP_SW_ERROR
E297 error after board replacement needed
E297 error: message viewer construction failed
E299 error code leakage on sensor DSP 2
E305 error code displayed during self-test
E307 - RF shutdown failure
E308 barcode reader UART loopback enabled
E309 remote control invalid window pointer
E310 remote control invalid field list
E311 - ERR_NR_INVALID_RF_HDW_CONFIG
E311 invalid RF hardware configuration
E9 software assertion error
Electric shock hazard during fuse replacement
Electrostatic discharge damage
Electrostatic-sensitive component handling
Flash memory error during self-test
Flickering screens
Floating point exception in HOST processor
Footswitch board failure
Front panel indicators or displays do not illuminate
Fuse replacement required
Generator general system error
Handle electrostatic-sensitive components safely
Handling electrostatic-sensitive components
HOST processor alignment exception
LCD touchscreens do not illuminate or display
Leakage current exceeds 1000 μA (single fault condition)
Leakage current exceeds 300 μA (normal conditions)
Low-voltage power supply output out of range
Memory allocation failure detected
Poor or disabled fan operation due to damaged wire harness
Pre-calibration system verification
REM alarm does not sound before 1 Ω
REM alarm indicator does not illuminate
REM alarm sounds outside expected range at high resistance
REM alarm sounds outside expected range at medium resistance
REM indicator does not illuminate green
REM indicator does not illuminate green at 10 Ω
REM indicator does not illuminate green at 30 Ω
REM indicator does not illuminate green at 60 Ω
REM indicator not illuminating green
Replace barcode-scanner cables
Replace system foot switch board
Scan stand label replacement
Speaker or activation tones not working
Static-sensitive component handling during LVPS replacement
System does not power on after fuse replacement
System fails self-test
System fails user-generated self-test
System fans require replacement
System self-test fails
Unable to access fuse drawer
Verify low-frequency leakage current within safety limits

96 more symptoms with ranked causes and checks are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`E10`	ERR_SE_INVALID_DATA - Software failure due to invalid data string	Invalid data string detected during operation	error
`E10`	ERR_SE_INVALID_DATA: Software failure because of invalid data	Invalid data detected during software operation	critical
`E10`	ERR_SE_INVALID_DATA: Software failure because of invalid data	Invalid data detected during software operation	critical
`E11`	ERR_SE_MACHINE_CHECK_EXCEPTION: Host processor machine check exception	CPU machine check exception detected	critical
`E11`	ERR_SE_MACHINE_CHECK_EXCEPTION: Host processor machine check exception	CPU machine check exception detected	critical
`E11`	HOST processor machine check exception	HOST processor firmware or hardware fault detected	error
`E12`	HOST processor data storage exception has occurred	Data storage exception in HOST processor	error
`E12`	ERR_SE_DATA_STORAGE_EXCEPTION: Host processor data storage exception	Data storage access exception detected	critical
`E12`	ERR_SE_DATA_STORAGE_EXCEPTION: Host processor data storage exception	Data storage access exception detected	critical
`E13`	ERR_SE_ISI_EXCEPTION: Host processor information exception	ISI (Instruction Storage Interrupt) exception detected	critical
`E13`	ERR_SE_ISI_EXCEPTION: Host processor information exception	ISI (Instruction Storage Interrupt) exception detected	critical
`E13`	HOST processor data storage exception	Data storage exception in HOST processor	error
`E14`	HOST processor alignment exception	Processor alignment exception detected during system operation	error
`E14`	ERR_SE_ALIGNMENT_EXCEPTION: Host processor alignment exception	Memory alignment violation detected	critical
`E14`	ERR_SE_ALIGNMENT_EXCEPTION: Host processor alignment exception	Memory alignment violation detected	critical
`E15`	ERR_SE_PROGRAM_EXCEPTION: Host processor program exception	CPU program exception detected	critical
`E15`	ERR_SE_PROGRAM_EXCEPTION: Host processor program exception	CPU program exception detected	critical
`E15`	HOST processor program exception	Program exception in HOST processor	error
`E16`	HOST processor floating point unavailable exception	Floating point unit malfunction or data corruption detected	critical
`E16`	ERR_SE_FP_UNAVAILABLE_EXCEPTION: Floating point unavailable exception	FPU not available during floating point operation	critical
`E16`	ERR_SE_FP_UNAVAILABLE_EXCEPTION: Floating point unavailable exception	FPU not available during floating point operation	critical
`E17`	ERR_SE_SYS_CALL_EXCEPTION: Host processor system call exception	Invalid system call attempted	critical
`E17`	ERR_SE_SYS_CALL_EXCEPTION: Host processor system call exception	Invalid system call attempted	critical
`E17`	HOST processor system call exception has occurred	System call exception during HOST processor operation	error
`E18`	HOST processor trace exception has occurred	Host processor encounters a trace exception during operation	error
`E18`	ERR_SE_TRACE_EXCEPTION: Host processor trace exception	Trace facility exception detected	critical
`E18`	ERR_SE_TRACE_EXCEPTION: Host processor trace exception	Trace facility exception detected	critical
`E19`	ERR_SE_FP_ASSIST_EXCEPTION: Floating point assist exception	Floating point operation assistance needed	critical
`E19`	ERR_SE_FP_ASSIST_EXCEPTION: Floating point assist exception	Floating point operation assistance needed	critical
`E19`	Floating point assist exception in HOST processor	HOST processor encounters floating point math exception during operation	error
`E2`	Unit unable to communicate to hardware using HOST ICL registers (ICL communication failure)	System detects communication loss to hardware ICL registers during startup or operation	error
`E2`	ICL communication error; unable to communicate to hardware using Host ICL registers	Startup or operation	error
`E2`	ICL communication error; unable to communicate to hardware using Host ICL registers	Startup or operation	error
`E20`	ERR_SE_MEM_ALLOC_EXCEPTION: Memory allocation failure	System memory exhausted or allocation error	critical
`E20`	ERR_SE_MEM_ALLOC_EXCEPTION: Memory allocation failure	System memory exhausted or allocation error	critical
`E20`	ERR_SE_MEM_ALLOC_FAIL - memory allocation failure within the unit	Memory allocation failure detected during operation	error
`E21`	HOST processor unknown exception with invalid exception vector	HOST processor generated an unknown exception; exception vector is not valid	error
`E21`	ERR_SE_UNKNOWN_EXCEPTION: Unknown exception generated	Invalid or unrecognized exception vector	critical
`E21`	ERR_SE_UNKNOWN_EXCEPTION: Unknown exception generated	Invalid or unrecognized exception vector	critical
`E22`	ERR_SE_UNKNOWN_INTERRUPT: Uninitialized interrupt received	Interrupt without initialization detected	critical
`E22`	ERR_SE_UNKNOWN_INTERRUPT: Uninitialized interrupt received	Interrupt without initialization detected	critical
`E22`	Unknown interrupt received by HOST processor	HOST processor receives interrupt that is not initialized or not recognized	error
`E23`	ERR_SE_STACK_OVERFLOW	HOST software thread exhausts allocated stack space	error
`E23`	ERR_SE_STACK_OVERFLOW: Thread stack overflow	Stack pointer exceeded allocated stack space	critical
`E23`	ERR_SE_STACK_OVERFLOW: Thread stack overflow	Stack pointer exceeded allocated stack space	critical
`E24`	ERR_SE_DMA_FAILURE: DMA (iDMA) is stuck	DMA operation hangs or fails to complete	critical
`E24`	ERR_SE_DMA_FAILURE: DMA (iDMA) is stuck	DMA operation hangs or fails to complete	critical
`E24`	ERR_SE_DMA_FAILURE - iDMA stuck	DMA controller fails to respond to configuration commands	error
`E25`	ERR_SE_UNHANDLED_INTERRUPT	HOST processor receives interrupt that cannot be handled	error
`E25`	ERR_SE_UNHANDLED_INTERRUPT: Received interrupt with no handler	Interrupt arrives with no registered handler	critical
`E25`	ERR_SE_UNHANDLED_INTERRUPT: Received interrupt with no handler	Interrupt arrives with no registered handler	critical
`E257`	ERR_NR_DOSAGE: General RF dosage error	RF dosage limit or safety threshold violation	warning
`E257`	ERR_NR_DOSAGE: General RF dosage error	RF dosage limit or safety threshold violation	warning
`E257`	General RF dosage error	System RF dosage malfunction detected	error
`E258`	Memory allocation software error	System failed to allocate required memory during operation	error
`E258`	ERR_NR_MEM_ALLOC_FAIL: Memory allocation failure	Non-recoverable memory allocation failure	error
`E258`	ERR_NR_MEM_ALLOC_FAIL: Memory allocation failure	Non-recoverable memory allocation failure	error
`E259`	ERR_NR_INVALID_DATA: Invalid data	Non-recoverable invalid data error	error
`E259`	ERR_NR_INVALID_DATA: Invalid data	Non-recoverable invalid data error	error
`E259`	ERR_NR_INVALID_DATA: invalid data causing a software error	System firmware or memory generates invalid data	error
`E26`	Host code attempted to register more threads than allowed (ERR_SE_MAX_NUM_THREADS_REG)	Host software process tried to register threads exceeding system limit	error
`E26`	ERR_SE_MAX_NUM_THREADS_REG: Too many threads registered	Thread registration exceeds system limit	error
`E26`	ERR_SE_MAX_NUM_THREADS_REG: Too many threads registered	Thread registration exceeds system limit	error
`E260`	ERR_NR_COM_ERROR: Various communication errors	Communication failure between components	critical
`E260`	ERR_NR_COM_ERROR: Various communication errors	Communication failure between components	critical
`E260`	ERR_NR_COM_ERROR: generic communication error	System communication failure detected during operation	error
`E261`	Hardware or controller error in electrosurgical system	System detects hardware malfunction or controller error	error
`E261`	ERR_NR_HW_ERROR: Hardware setup/control error	Hardware initialization or control failure	critical
`E261`	ERR_NR_HW_ERROR: Hardware setup/control error	Hardware initialization or control failure	critical
`E262`	ERR_NR_ACT_DENIED: Activation denied error	RF activation blocked or permission denied	warning
`E262`	ERR_NR_ACT_DENIED: Activation denied error	RF activation blocked or permission denied	warning
`E262`	ERR_NR_ACT_DENIED - System has denied activation	Activation command denied by system	error
`E263`	System has entered an invalid state and generated an error	System enters invalid state	error
`E263`	Software error - Invalid state	System software state error during operation	error
`E263`	Software error - Invalid state	System software state error during operation	error
`E264`	Software error - Unsupported command	Unsupported or invalid command sent to system	error
`E264`	Software error - Unsupported command	Unsupported or invalid command sent to system	error
`E264`	System interrupted unsupported command	System attempted to execute a command that is not supported	error
`E265`	Software error - Access function error	System access function or permissions error	error
`E265`	Software error - Access function error	System access function or permissions error	error
`E265`	ERR_NR_ACCESS_FUNCTION - error generated while performing an access function	System attempts to perform an access function	error
`E266`	ERR_NR_TIMEOUT_ERROR	System timeout condition	error
`E266`	A timeout occurred	System communication or processor timeout during operation	error
`E266`	A timeout occurred	System communication or processor timeout during operation	error
`E267`	General NR failure source unknown top level reporting	General system failure detected	error
`E267`	General NR failure source unknown top level reporting	General system failure detected	error
`E267`	Unknown system error generated by system	System generates unidentified error condition during operation or self-test	error
`E268`	System failed initial start-up self-test	Self-test failure detected during power-on sequence	error
`E268`	Self-test error	System self-test failure during startup or operation	error
`E268`	Self-test error	System self-test failure during startup or operation	error
`E269`	Display error detected during host POST test	Display system self-test failure at power-up	error
`E269`	Display error detected during host POST test	Display system self-test failure at power-up	error
`E269`	Display error during start-up	System generates error due to display issue during initialization	error
`E27`	ERR_SE_NULL_POINTER - HOST code detected a pointer with NULL value	Software detects a NULL pointer during execution	error
`E27`	ERR_SE_NULL_POINTER: NULL pointer detected	Software attempted dereference of NULL pointer	error
`E27`	ERR_SE_NULL_POINTER: NULL pointer detected	Software attempted dereference of NULL pointer	error
`E270`	Audio self-test error	Audio system self-test failure during startup	error
`E270`	Audio self-test error	Audio system self-test failure during startup	error
`E270`	Audible self test failure	System fails audible self-test during startup	warning
`E271`	Stuck button error	Self-test detects stuck button during system startup	error
`E271`	Stuck button self-test error	Footswitch or handpiece button stuck during self-test	error
`E271`	Stuck button self-test error	Footswitch or handpiece button stuck during self-test	error
`E272`	NOT_USED	This error code is not used in current system	unknown
`E273`	Inter-processor communication error during self-test	System generated error during self-test due to communication failure between processors	error
`E273`	Inter-processor communication self-test error	Communication failure between system processors during self-test	error
`E273`	Inter-processor communication self-test error	Communication failure between system processors during self-test	error
`E274`	Critical data self-test error	Critical system data corruption or verification failure during self-test	critical
`E274`	Critical data self-test error	Critical system data corruption or verification failure during self-test	critical
`E274`	ERR_NR_CRITICAL_DATA_ERROR - system did not receive critical information required for startup	Self-test failure; unit lacks critical data for startup	error
`E275`	Multi-tasking error during system self-test	System error during self-test while multi-tasking is active	error
`E275`	Multi-tasking self-test error	Real-time multi-tasking system test failure at startup	error
`E275`	Multi-tasking self-test error	Real-time multi-tasking system test failure at startup	error
`E276`	Analog sensor self-test error	Analog sensor verification failure during self-test	error
`E276`	Analog sensor self-test error	Analog sensor verification failure during self-test	error
`E276`	Analog sensor error during self-test	System self-test detects error in analog sensor	error
`E277`	RF self-test #1 error during RF shutdown sequence	System generates error during RF self-test #1 while attempting to shutdown RF generation	error
`E277`	RF generator shutdown self-test #1 error	RF generator shutdown circuit test failure during self-test	error
`E277`	Error identification number; error occurred during self-test	Detected during system self-test execution	error
`E277`	Error occurred during self-test execution	Identified in SELF_TESTS file during power-on or scheduled self-test	unknown
`E278`	RF generator shutdown self-test #2 error	RF generator shutdown verification test #2 failure at startup	error
`E278`	RF generator shutdown self-test #2 error	RF generator shutdown verification test #2 failure at startup	error
`E278`	ERR_NR_RF_SHUT_DWN_2_ERROR - RF self-test #2 shutdown error	System generates error during RF self-test #2 while attempting to shutdown RF generation	error
`E279`	RF self-test #3 error during RF shutdown	Error generated during RF self-test #3 while attempting to shutdown RF generation	error
`E279`	RF generator shutdown self-test #3 error	RF generator shutdown self-test fails	error
`E279`	RF generator shutdown self-test #3 error	RF generator shutdown self-test fails during power-up	critical
`E280`	Time base comparison self-test error	Time base comparison self-test fails	error
`E280`	Time base comparison self-test error	Time base comparison self-test fails during power-up	critical
`E280`	Timebase error during self-test	Comparison of time base fails during system self-test	error
`E281`	System generated communication error during self-test; watchdog timer error	System self-test detects loss of communication or watchdog timeout	error
`E281`	System watch dog self-test error	System watch dog self-test fails during power-up	critical
`E281`	System watch dog self-test error	System watch dog self-test fails	error
`E282`	ICL chip programmed self-test error	ICL chip programming self-test fails	error
`E282`	ICL chip programmed self-test error	ICL chip programmed self-test fails during power-up	critical
`E282`	ERR_NR_ICL_PROG_ERROR	Self-test error when reading ICL chip on controller board	error
`E283`	ERR_NR_RAM_MEMORY_ERROR	System generates a RAM error during self-test	error
`E283`	Ram memory self-test error	RAM memory self-test fails	error
`E283`	Ram memory self-test error	RAM memory self-test fails during power-up	critical
`E284`	FLASH memory self-test error	FLASH memory self-test fails during power-up	critical
`E284`	FLASH memory self-test error	FLASH memory self-test fails	error
`E284`	ERR_NR_FLASH_MEMORY_ERROR	Flash memory error detected during system self-test	error
`E285`	ERR_NR_INVALID_CONFIG_DATA - Invalid equipment configuration or software checksum error	Self-test detects invalid system configuration or software checksum mismatch	error
`E285`	Software error - configuration data is not valid (checksum error)	Configuration data checksum verification fails	error
`E285`	Software error - configuration data is not valid (checksum error)	Configuration data checksum validation fails during self-test	critical
`E286`	Software error - null pointer detected	Null pointer detected in software execution	critical
`E286`	Software error - null pointer detected	Null pointer exception detected in software	error
`E286`	ERR_NR_NULL_PTR - Null pointer error detected during self-test	System self-test detects software null pointer condition	error
`E287`	Electrosurgical system error with multiple possible root causes	Board or circuit failure indicated by data code	error
`E287`	Absolute integral error	Absolute integral error detected in self-test	critical
`E287`	Absolute integral error	Absolute integral value out of acceptable range	error
`E288`	DSP sensor clipping error	DSP sensor output clipping detected during self-test	critical
`E288`	DSP sensor clipping error	DSP sensor signal clipping detected	error
`E288`	DSP sensor clip error	Sensor detection or measurement failure during operation or self-test	error
`E289`	Electrosurgical system error with multiple possible root causes	Board or circuit failure indicated by data code	error
`E289`	ERR_NR_SENSOR_COMPARE	Sensor comparing DSPs detects error	error
`E289`	DSP sensor comparison error	DSP sensor comparison self-test fails	critical
`E289`	DSP sensor comparison error	DSP sensor comparison self-test fails	error
`E290`	VI data sampling error	VI data sampling self-test fails during power-up	critical
`E290`	VI data sampling error	VI (voltage-current) data sampling fails	error
`E290`	ERR_NR_DATA_SAMPLE_ERRORR - data sampling error	System detects sampling error during VI data sampling	error
`E291`	ERR_NR_COMM_WD_ERROR - watchdog communication error	System detects a watchdog or communication timeout condition	error
`E291`	Communication watchdog error	Communication watchdog timeout detected	error
`E291`	Communication watchdog error	Communication watchdog self-test fails	critical
`E292`	Software error - generic DSP Software failure	DSP software failure	critical
`E292`	Software error - generic DSP Software failure	DSP software failure	critical
`E292`	ERR_NR_DSP_SW_ERROR - DSP software error	DSP software error detected during system operation	error
`E293`	Software error during FLASH memory write operation	System attempts to write data to FLASH memory	error
`E293`	Error occurred writing to FLASH memory	FLASH write error during operation	critical
`E293`	Error occurred writing to FLASH memory	FLASH write error during operation	critical
`E294`	Software error - real-time operating system error	OS runtime failure	critical
`E294`	Software error - real-time operating system error	OS runtime failure	critical
`E294`	Operating system error in real time	System generates an operating system error during real-time operation	error
`E295`	NV Store write error	System attempts to write to non-volatile storage	error
`E295`	Error occurred storing data to NV store	Non-volatile storage write failure	critical
`E295`	Error occurred storing data to NV store	Non-volatile storage write failure	critical
`E296`	ICL heartbeat error	ICL communication heartbeat lost	critical
`E296`	ICL heartbeat error	ICL communication heartbeat lost	critical
`E296`	ICL heartbeat error detected during ICL monitoring	System detects ICL error while monitoring ICL heartbeat function	error
`E297`	Message viewer constructor failure	System software error during message viewer component initialization	error
`E297`	Software error - message viewer class construction failure	Message viewer initialization failure	critical
`E297`	Software error - message viewer class construction failure	Message viewer initialization failure	critical
`E298`	Software error - system controller denied request to bring up main menus	Controller request denied	critical
`E298`	Software error - system controller denied request to bring up main menus	Controller request denied	critical
`E298`	ERR_NR_SYS_CTRL_REQ_FAIL - system generated a software error due to the system denying the request to bring up the main menus on the controller	System attempts to display main menus on controller	error
`E299`	ERR_NR_LKG_LIMIT - Leakage on sensor compare for DSP 2	DSP 2 sensor comparison detects excessive leakage or signal degradation	error
`E299`	DSP2 leakage sensor compare error	Leakage sensor measurement deviation	critical
`E299`	DSP2 leakage sensor compare error	Leakage sensor measurement deviation	critical
`E3`	ERR_SE_APP_ROM_FAIL: DSP application ROM check failed at startup	Application ROM verification failure during system initialization	critical
`E3`	ERR_SE_APP_ROM_FAIL: DSP application ROM check failed at startup	Application ROM verification failure during system initialization	critical
`E3`	DSP application ROM check failed during start-up	System start-up; ROM verification failure	error
`E300`	Bad or malfunctioning scanner detected	System detects error in scanner hardware or functionality	error
`E300`	Scanner failed self-test error	Barcode scanner self-test failure	error
`E300`	Scanner failed self-test error	Barcode scanner self-test failure	error
`E301`	Battery self-test failure	Battery failed self-test	error
`E301`	Battery self-test failure	Battery failed self-test	error
`E301`	Low battery on controller board	Battery on controller board has reached end of life; insufficient voltage for system operation	warning
`E302`	I/O memory mapping failure	System software failed to map I/O memory address space during initialization	error
`E302`	Memory-mapped I/O error	Memory-mapped I/O hardware failure	critical
`E302`	Memory-mapped I/O error	Memory-mapped I/O hardware failure	critical
`E303`	DSP configuration verify failure	DSP configuration verification failed	critical
`E303`	DSP configuration verify failure	DSP configuration verification failed	critical
`E303`	DSP verification failed	System generated software error due to failed DSP verification	error
`E304`	Screen stack manipulation error in AppScreenBase	Software error due to improper screen stack manipulation in application	error
`E304`	Software error - error in screen stack manipulation in AppScreenBase	Screen stack manipulation failure	critical
`E304`	Software error - error in screen stack manipulation in AppScreenBase	Screen stack manipulation failure	critical
`E305`	ROM self-test failure	ROM memory self-test failed	critical
`E305`	ROM self-test failure	ROM memory self-test failed	critical
`E305`	ERR_NR_ROM_ERROR - ROM failure during self-test	ROM error detected during system self-test procedure on power-up or diagnostics initiation	critical
`E306`	ERR_NR_ICL_COMM_LINK_ERROR - System ICL communication link test failure	System performs failed ICL communication link test during operation or power cycle	error
`E306`	ICL communication link test failure	ICL communication link failure	critical
`E306`	ICL communication link test failure	ICL communication link failure	critical
`E307`	RF generator/shutdown self-test #4 Error	RF self-test #4 failure	critical
`E307`	RF generator/shutdown self-test #4 Error	RF self-test #4 failure	critical
`E307`	ERR_NR_RF_TEST4_ERROR - RF shutdown failure	System failure to shut down RF (radiofrequency)	error
`E308`	System has generated an error due to loopback feature being turned on	Loopback feature activated in system	error
`E308`	Barcode reader UART loopback enabled; requests sent back to host instead of reader	Barcode reader UART changed and loopback feature turned on	error
`E308`	ERR_NR_UART_LOOP_BIT - barcode reader UART loopback enabled	Barcode reader UART changed with loopback feature turned on	error
`E309`	Remote control feature given invalid window pointer	Invalid window pointer assigned to remote control feature	error
`E309`	ERR_NR_RDM_INVALID_WINDOW - remote control invalid window pointer	Remote control feature assigned invalid window pointer	error
`E309`	Invalid window pointer signal from remote controller	Remote controller generates invalid window pointer signal to system	error
`E310`	Invalid field list signal from remote controller	System generates error due to invalid field list signal generated by remote controller	error
`E310`	Remote control feature given invalid field list	Invalid field list assigned to remote control feature	error
`E310`	ERR_NR_RDM_INVALID_FIELD_LIST - remote control invalid field list	Remote control feature assigned invalid field list	error
`E311`	ERR_NR_INVALID_RF_HDW_CONFIG - invalid RF hardware configuration	Host detects invalid combination of hardware versions	error
`E311`	Host has invalid combination of hardware versions	Incompatible hardware version configuration detected	error
`E311`	Invalid RF hardware configuration detected	HOST receives combination of hardware versions that are invalid during system initialization or operation	error
`E4`	ERR_SE_BOOT_ROM_FAIL: DSP boot ROM check failed	System startup verification of boot ROM integrity	error
`E4`	ERR_SE_BOOT_ROM_FAIL: DSP boot ROM check failed at startup	Boot ROM verification failure during system initialization	critical
`E4`	ERR_SE_BOOT_ROM_FAIL: DSP boot ROM check failed at startup	Boot ROM verification failure during system initialization	critical
`E5`	ERR_SE_RAM_FAIL: DSP RAM check failed at startup	RAM verification failure during system initialization	critical
`E5`	ERR_SE_RAM_FAIL: DSP RAM check failed at startup	RAM verification failure during system initialization	critical
`E5`	ERR_SE_RAM_FAIL: DSP RAM check failed during startup	RAM memory test fails during system power-on self-test sequence	error
`E6`	Software error; real time operating system error occurred	Operating system malfunction detected during real-time operation	error
`E6`	ERR_SE_RTOS_FAIL: Real time operations system failure	RTOS initialization or runtime failure	critical
`E6`	ERR_SE_RTOS_FAIL: Real time operations system failure	RTOS initialization or runtime failure	critical
`E7`	ERR_SE_GEN_FAIL: General system-error failure	Unspecified system error condition detected	critical
`E7`	ERR_SE_GEN_FAIL: General system-error failure	Unspecified system error condition detected	critical
`E7`	ERR_SE_GEN_FAIL - Generator has developed a general system error	General system malfunction in generator detected during operation	error
`E8`	Software error caused by corrupt data string	System detects data corruption in memory or software	error
`E8`	ERR_SE_CRITICAL_DATA: Critical data has been corrupted	Critical system data verification failure	critical
`E8`	ERR_SE_CRITICAL_DATA: Critical data has been corrupted	Critical system data verification failure	critical
`E9`	ERR_SE_ASSERT: Software failure has generated an assertion	Software assertion failure during operation	critical
`E9`	ERR_SE_ASSERT: Software failure has generated an assertion	Software assertion failure during operation	critical
`E9`	Software assertion error	System firmware detects an assertion condition during operation	error
`Rectified voltage exceeds 400 VDC`	AC input rectified voltage has exceeded maximum safe operating threshold	Rectified AC voltage exceeds 400 VDC during AC section processing	critical
`REM Alarm`	Measured resistance outside safe range or contact resistance increased >40% from baseline	Resistance below 5 Ω or above 135 Ω, or contact resistance increase greater than 40% from initial measurement	warning
`REM Alarm`	Measured electrode resistance is out of safe range or contact resistance increased excessively	Measured resistance below 5 Ω or above 135 Ω, or contact resistance increase greater than 40% from baseline	warning

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

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0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.