Wireless detectors · CXDI family

Canon CXDI-60G/60C: troubleshooting and error codes

The ServiceForge knowledge base holds 6 documented symptoms for the Canon CXDI-60G/60C, with 6 ranked causes, 24 diagnostic checks with test points and expected values, and 7 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Backup setting data to floppy disk

Back up important configuration data to floppy disk to prevent loss during hard disk corruption or system errors; restore quickly if needed.

Ranked causes

1. Data loss prevention and system recovery (common)

First check

Floppy disk formatted and write protect unlocked

Test point: Floppy disk drive
Expected: Disk accepted, write protect tab unlocked

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Change Total Image Count

Reset total image count to 0 when imaging unit is replaced or serviced.

Ranked causes

1. Imaging unit replacement requires image counter reset via ExpResult.ini file modification (occasional)

First check

Ensure CXDI system is connected and software is not running

Test point: System connection status, CXDI software status
Expected: CXDI connected, software not started

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Operation Unit Gamma Correction

Image displayed on operation unit screen does not match printed film or high-definition monitor image in contrast and gradation.

Ranked causes

1. Operation unit gamma value requires adjustment to match printer or monitor image (common)

First check

Enable Gamma Adjustment option in MenuPara.ini

Test point: MenuPara.ini file, OptionDlgBtn parameter
Expected: OptionDlgBtn = 1

6 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Disable floppy disk backup

Turn off automatic floppy disk backup when not required, using Service Tool administrator settings.

Ranked causes

1. Backup not needed or environment unsuitable (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Image quality check: resolution patient safety

Verify final image quality of CXDI system using phantom and high-resolution display; ensures proper system performance.

Ranked causes

1. System performance verification required (common)

First check

Position X-ray tube focal point distance

Test point: Distance between tube and CXDI sensor
Expected: X cm (varies with grid type; must be right angle at center)

3 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Tool modes startup (/np mode)

Start CXDI software standalone in /np mode to check operation and display items not normally available; used for testing without connected imaging unit.

Ranked causes

1. System testing and standalone operation (occasional)

First check

Backup exposure mode names and customized settings before /np mode

Test point: System settings
Expected: All custom configurations saved to backup media

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error codes

Code	Meaning	Trigger	Severity
`0x00`	Success	Print operation completed without errors	info
`0x00000001`	Invalid parameter - DICOM connection error	Invalid parameter passed to print_stuff function	error
`0x00180012`	DICOM connection error - server not started or connection failed	Print server has not started or cannot be reached	error
`0x10`	DICOM response error	Server returned error after command request	error
`0x18`	DICOM response warning	Server returned warning after successful command request	warning
`0x20`	DICOM printer status error	Printer reported error status	error
`0x28`	DICOM printer status warning	Printer returned warning status after successful transfer	warning

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.