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Ceiling lifts · BHM family

Arjo V10: troubleshooting and error codes

The ServiceForge knowledge base holds 12 documented symptoms for the Arjo V10, with 18 ranked causes, 3 diagnostic checks with test points and expected values, and 0 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Ceiling lift does not respond to hand control buttons patient safety

Unit does not work when hand control buttons are pressed

Ranked causes

  1. 1. Charger light on; unit still in charging mode (common)
  2. 2. Emergency stop activated (common)
  3. 3. Hand control not functioning (occasional)
  4. 4. Hand control loose or not fully seated (occasional)
  5. 5. Ceiling lift battery discharged (common)

5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Batteries dead after few transfers patient safety

Batteries always dead after only 3 to 5 transfers

Ranked causes

  1. 1. Charger or contact plates defective (occasional)
  2. 2. Batteries near end of life (common)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Charging light continues flashing yellow after overnight recharge caution

Integrated clip-on charging station light flashes yellow continuously; does not turn solid even after extended recharge period

Ranked causes

  1. 1. Faulty integrated charging station (occasional)
  2. 2. Battery or ceiling lift internal charging circuit failure (occasional)
First check

Try alternate charging station; charge for 3 hours

Test point
Charging light indicator
Expected
Light turns solid (yellow light stops flashing)

1 more check with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Ceiling lift overshoots charger position patient safety

When button is pressed to return ceiling lift to charger, unit moves past charger position instead of stopping at it

Ranked causes

  1. 1. Charger has no power or is not working properly; contacts are defective (common)
First check

Verify charger power and contact integrity

Test point
Charging station contact points per Fig. 3
Expected
26 to 30 volts VDC; contacts clean and intact, 26-30 VDC
Tools
Voltmeter

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Ceiling lift passes clip or goes wrong direction during return to charge caution

When returning to charge, ceiling lift passes the clip on charging station or goes in wrong direction

Ranked causes

  1. 1. Charging station contact blades dirty (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Charger indicator (yellow) not lighting on charging station

Yellow light does not light when ceiling lift placed on charger

Ranked causes

  1. 1. Charging station not plugged in or outlet has no power (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Red light solid caution

Red light is continuously on (not flashing)

Ranked causes

  1. 1. Ceiling lift under overheat protection (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Red service light flashing patient safety

Red 'service' light is on and flashing

Ranked causes

  1. 1. Scheduled maintenance required (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit emits beep during utilization; may stop lifting patient safety

Ceiling lift beeps and may stop lifting but lowering still works

Ranked causes

  1. 1. Batteries are low (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Unit starts and stops repetitively patient safety

Ceiling lift intermittently starts and stops operation

Ranked causes

  1. 1. Load exceeds safe working load (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Yellow light solid but only one or two transfers possible patient safety

Yellow indicator light is solid but ceiling lift only performs one or two transfers before stopping

Ranked causes

  1. 1. Batteries failing or at end of life (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Yellow light solid but only works without load patient safety

Yellow light solid; ceiling lift only works when no one on lift; stops when attempting transfer

Ranked causes

  1. 1. Batteries failing under load (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.