Alaris PC 8000: troubleshooting and error codes
The ServiceForge knowledge base holds 39 documented symptoms for the Alaris PC 8000, with 105 ranked causes, 1 diagnostic checks with test points and expected values, and 476 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI
Symptoms
Check syringe message displayed patient safety
Syringe module reports issue with syringe installation, positioning, or sensor engagement
Ranked causes
- 1. Syringe not properly positioned or installed (common)
- 2. Plunger head not properly engaged (common)
- 3. Barrel clamp not closed (common)
- 4. Flange detect sensor not engaged (occasional)
- 5. Binary switches miscalibrated (occasional)
- 6. Force sensor harness disconnected (occasional)
- 7. Syringe size sensor harness disconnected (occasional)
- 8. Linear sensor harness disconnected (occasional)
8 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Air in line detected patient safety
AIL (Air-In-Line) sensor detects air bubbles in administration set or fluid line
Ranked causes
- 1. Air present in administration set (common)
- 2. AIL sensor threshold set too sensitive (occasional)
- 3. AIL transmitter or receiver contaminated or misaligned (occasional)
- 4. AIL connector loose or damaged (occasional)
- 5. AIL assembly defective (rare)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Instrument will not turn on
Unit does not power up when power button is pressed or when plugged into AC
Ranked causes
- 1. No AC power supplied (common)
- 2. Battery missing or defective (common)
- 3. Blown fuse (occasional)
- 4. Off-line switcher failure (occasional)
- 5. Power supply board failure (rare)
5 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Check IV set message displayed patient safety
Alarm or message indicating administration set installation issue or sensor problem
Ranked causes
- 1. Administration set not correctly installed (common)
- 2. Door ajar or FLO-Stop sensor malfunction (occasional)
- 3. Patient side occlusion sensor miscalibrated (occasional)
- 4. Fluid side occlusion sensor miscalibrated or defective (occasional)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Door open alarm triggered
Pump module door is detected as open; infusion cannot proceed until door is closed and latched
Ranked causes
- 1. Administration set not correctly installed (common)
- 2. Door latch failure or damage (occasional)
- 3. Door sear worn or broken (occasional)
- 4. AIL assembly sensor failure (rare)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Occlusion detected in syringe module patient safety
Syringe module detects pressure increase indicating blockage on fluid or patient side
Ranked causes
- 1. Administration set installed incorrectly or tubing obstructed (common)
- 2. Binary switches or pressure sensors miscalibrated (occasional)
- 3. Pressure sensor miscalibrated or defective (occasional)
- 4. Force sensor miscalibrated or defective (occasional)
4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Accuracy verification fails patient safety
Pump module fails accuracy verification test for infusion rate delivery
Ranked causes
- 1. Mechanical damage or improper administration set installation (common)
- 2. Calibration drift or incorrect calibration (occasional)
- 3. Pump mechanism defective or worn (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Battery depleted or low
Battery charge insufficient for operation, may trigger low battery alarm
Ranked causes
- 1. Battery requires reconditioning (common)
- 2. Battery defective or worn out (occasional)
- 3. Logic board failure (rare)
Plug instrument into AC power
- Test point
- AC inlet
- Expected
- Unit receives AC power and begins charging
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Display problem (SpO2 Module) caution
Display screen not functioning or showing incorrect information
Ranked causes
- 1. Loose or disconnected display cable (common)
- 2. Defective display module (occasional)
- 3. Defective logic board (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Display problem or malfunction
LCD display not functioning correctly, text not visible, contrast issues, or display unresponsive
Ranked causes
- 1. Display cable connection loose or damaged (common)
- 2. Display module defective (occasional)
- 3. Logic board failure (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Drive not engaged patient safety
Syringe module drive mechanism is not engaging the syringe plunger; infusion cannot proceed
Ranked causes
- 1. Binary switches miscalibrated or force sensor issue (common)
- 2. Lower housing or carriage assembly mechanical failure (occasional)
- 3. Actuator knob or cam lock binding or worn (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Intermittent operation or dropout patient safety
Unit operates normally at times but occasionally stops responding or cuts out unexpectedly
Ranked causes
- 1. Loose connection to logic board (common)
- 2. PC unit logic board failure (occasional)
- 3. Module logic board failure (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Key stuck alarm
Alarm triggered indicating a keypad key appears to be pressed or stuck, preventing normal operation
Ranked causes
- 1. Transient software glitch (common)
- 2. Keypad assembly defective (occasional)
- 3. Logic board failure (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
LCD contrast is dark or light
Display text is difficult to read due to contrast being too dark or too light
Ranked causes
- 1. Contrast setting not optimized (common)
- 2. Main LCD module failure (occasional)
- 3. Logic board failure (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Pump chamber blocked patient safety
Tubing inside pump chamber is blocked, clogged, or obstructed, preventing fluid movement
Ranked causes
- 1. Tubing blockage in pump chamber (common)
- 2. Patient side pressure sensor miscalibrated (occasional)
- 3. Fluid side pressure sensor miscalibrated or defective (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Syringe not recognized patient safety
System cannot identify syringe model or type
Ranked causes
- 1. Incompatible or wrong syringe type (common)
- 2. Syringe Size Sensor Assembly malfunction (occasional)
- 3. Logic Board firmware mismatch (rare)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Will not turn on (SpO2 Module) caution
Module cannot be powered on or powered on but displays no function
Ranked causes
- 1. Blown fuse (common)
- 2. Defective off-line switcher (occasional)
- 3. Defective power supply board (occasional)
3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Bad sensor (SpO2) patient safety
Pulse oximetry sensor or patient cable not functioning correctly
Ranked causes
- 1. Incorrect sensor or patient cable type (common)
- 2. Patient cable malfunction (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Channel disconnected patient safety
PCA or Syringe module is not connected to PC Unit or connection is lost; module not recognized
Ranked causes
- 1. Module not physically connected to PC Unit (common)
- 2. IUI connector damaged or worn (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Channel errors detected patient safety
PCA or Syringe module reports communication or operational errors on its channel
Ranked causes
- 1. Specific error code indicates root cause (unknown)
- 2. Module requires calibration or verification (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Check sensor - electrical or optical interference patient safety
Pulse oximetry sensor reading corrupted by external electrical or optical signals
Ranked causes
- 1. External electrical or optical interference (occasional)
- 2. Patient cable defect (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Check sensor - excessive ambient light (Model 8210) patient safety
Pulse oximetry sensor overwhelmed by environmental light
Ranked causes
- 1. Excessive ambient light exposure (common)
- 2. Patient cable malfunction (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Check sensor - high pulse amplitude (Model 8210) patient safety
Pulse oximetry reading corrupted by patient motion or artifact interference
Ranked causes
- 1. Motion artifact from excessive pulse amplitude at current site (common)
- 2. Patient cable malfunction (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Close door alarm or message
Door is not fully closed or latch is not engaged; system prevents operation until resolved
Ranked causes
- 1. Door not fully closed or latched (common)
- 2. Door sensor misalignment or miscalibration (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Downstream occlusion alarm patient safety
Pump detects pressure increase on the patient/downstream side of the tubing, indicating blockage
Ranked causes
- 1. Tubing kinked, clogged filter, or other obstruction (common)
- 2. Pressure verification needed or sensor miscalibrated (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
FLO-Stop open or door not closed
FLO-Stop mechanism is open or door closure is incomplete; system prevents infusion
Ranked causes
- 1. Roller clamp open or door not fully closed (common)
- 2. FLO-Stop or door sensor malfunction (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Instrument malfunction patient safety
Unit exhibits abnormal behavior, fault detected, or unexpected error conditions
Ranked causes
- 1. Transient software error or power anomaly (common)
- 2. Specific fault indicated in alarm history (unknown)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Intermittent operation (SpO2 Module) patient safety
Device operates inconsistently with intermittent failures or disconnections
Ranked causes
- 1. Loose or intermittent connection to Logic Board (common)
- 2. Defective logic board (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Key stuck alarm (SpO2 Module) caution
Keypad stuck or unresponsive, triggering system alarm
Ranked causes
- 1. Stuck keypad contact (common)
- 2. Defective logic board (rare)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
No sensor (SpO2) patient safety
Pulse oximetry sensor not detected or connected
Ranked causes
- 1. Sensor not attached to patient cable (common)
- 2. Patient cable malfunction (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
No signal (SpO2) patient safety
Pulse oximetry sensor connected but receiving no signal from patient
Ranked causes
- 1. Incorrect sensor placement (common)
- 2. Patient cable malfunction (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Occluded fluid side or empty container patient safety
Fluid side of pump is obstructed or medication container is empty; no fluid can be drawn
Ranked causes
- 1. Fluid side obstruction or empty drip chamber (common)
- 2. Pressure sensor miscalibrated or defective (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Occluded patient side patient safety
Patient/downstream side of pump is blocked, preventing fluid delivery to patient
Ranked causes
- 1. Patient side obstruction or kinked tubing (common)
- 2. Patient side pressure sensor miscalibrated or defective (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
PCA handset stuck patient safety
PCA module patient control handset is not responsive, stuck, or cannot be disconnected
Ranked causes
- 1. Handset not correctly connected or handset defective (common)
- 2. Handset hardware failure (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Sensor off (SpO2) patient safety
Pulse oximetry sensor became detached or powered off
Ranked causes
- 1. Sensor detached from patient (common)
- 2. Patient cable malfunction (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Syringe drive-head error patient safety
Drivetrain blockage or plunger head cannot achieve full travel with cam lock engagement/disengagement
Ranked causes
- 1. Drivetrain blockage (common)
- 2. Plunger head travel restriction or cam lock issue (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Syringe empty patient safety
Syringe depleted or sensor not detecting syringe level
Ranked causes
- 1. Force Sensor or Linear Sensor malfunction (occasional)
- 2. Plunger head travel restriction or cam lock issue (occasional)
2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI
Disposable disconnected (EtCO2) patient safety
Microstream disposable not connected to EtCO2 module
Ranked causes
- 1. Disposable not attached to instrument (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Patient not detected (EtCO2) patient safety
EtCO2 module cannot detect patient connection or breathing
Ranked causes
- 1. Disposable malfunction or improper connection (common)
1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI
Error codes
| Code | Meaning | Trigger | Severity |
|---|---|---|---|
1000 | General Failure | unknown | |
100.1010 | Error detected during CPU test | error | |
100.1070 | Hardware watchdog test failure | error | |
100.1080 | Data written to I/O-protected RAM not verifying correctly | error | |
100.1090 | Error detected during DRAM test | error | |
100.1100 | Error detected during SRAM test | error | |
100.1110 | Flash file device CRC test failure | error | |
100.1120 | Boot flash device CRC test failure | error | |
100.1130 | Time read from battery-backed RTC not changing | error | |
100.1140 | Time read from RTC not changing | error | |
100.1180 | RTC differs from OS clock by more than 1 minute | error | |
100.1210 | Option board ID conflict detected | error | |
100.1220 | Processor exception or corrupted code | error | |
100.1230 | Power supply or auxiliary processor unexpectedly reset | error | |
100.1240 | Power supply lost power | error | |
100.1250 | Unknown board type detected in option board slot | error | |
100.2070 | Power lost | error | |
100.5010 | Boot block software version not compatible | error | |
100.5020 | 8051 processor not reporting software version immediately | error | |
100.5070 | Software access key invalid in system config mode | error | |
100.6010 | Failed attempt to write to battery-backed RAM | error | |
100.6020 | Critical value data integrity failure | error | |
100.6110 | Time/date exceeds maximum RTC date | error | |
100.6130 | Configuration data invalid in normal mode | error | |
100.6160 | Unexpected hardware interrupt in processor | error | |
100.6190 | Current facility Data Set damaged | error | |
100.6400 | General CBIT failure | error | |
100.8000 | Operating system error | error | |
1010 | CPU Failure | unknown | |
1020 | ROM Failure | unknown | |
1030 | RAM Failure | unknown | |
1040 | Flash Failure | unknown | |
1050 | Timebase Failure | unknown | |
1060 | Watchdog Failure | unknown | |
1070 | Watchdog Test Failure | unknown | |
1080 | Protected RAM Failure | unknown | |
1090 | DRAM Failure | unknown | |
1100 | SRAM Failure | unknown | |
110.1010 | CPU failure detected during POST | error | |
110.1020 | ROM failure detected during POST | error | |
110.1160 | Internal RAM failure detected during POST | error | |
110.2000 | Communication error | error | |
110.2040 | Unknown message type | error | |
110.3000 | Key or tamper switch stuck closed | error | |
110.5010 | 8051 software version not compatible with flashed PC | error | |
110.5020 | Processor not reporting version after System On | error | |
110.6000 | One or more POST failures detected | error | |
110.6010 | RAM failure detected during POST | error | |
110.6020 | Keypad failure detected during POST | error | |
110.6110 | Projected life span exceeded | System time rolled over past maximum date | error |
1110 | Flash File Failure | unknown | |
111.2000 | Keypad Processor communication error | Keypad Processor quit responding | error |
1120 | Flash Boot Failure | unknown | |
1130 | Timer Stall Failure | unknown | |
1140 | Timer Range Failure | unknown | |
1150 | Time Base Failure | unknown | |
1160 | Internal RAM Failure | unknown | |
1170 | External RAM Failure | unknown | |
1180 | Timer Sync Failure | unknown | |
1200 | UNINIT Interrupt Failure | unknown | |
120.1010 | CPU failure during POST | CPU failure detected during power-on self-test | critical |
120.1020 | ROM failure during POST | ROM failure detected during power-on self-test | critical |
120.1160 | RAM failure during POST | Internal RAM failure detected during power-on self-test | critical |
120.4310 | 24V supply voltage too low | Off-Line Switcher defective; low voltage on 24V supply | critical |
120.4320 | 24V supply voltage too high | Off-Line Switcher defective; high voltage on 24V supply | critical |
120.4330 | Nonswitched 5V supply voltage too low | Low voltage on nonswitched 5V supply line | critical |
120.4340 | Nonswitched 5V supply voltage too high | High voltage on nonswitched 5V supply line | critical |
120.4350 | 5V supply voltage too low | Low voltage on 5V supply line | critical |
120.4360 | 5V supply voltage too high | High voltage on 5V supply line | critical |
120.4370 | 8V supply voltage too low | Low voltage on 8V supply line | critical |
120.4380 | 8V supply voltage too high | High voltage on 8V supply line | critical |
120.4390 | 3.3V supply voltage too low | Low voltage on 3.3V supply line | critical |
120.4400 | 3.3V supply voltage too high | High voltage on 3.3V supply line | critical |
120.4410 | Backup alarm capacitor voltage too low | Low backup voltage at capacitor used to power backup alarm | error |
120.4420 | Backup alarm capacitor voltage too high | High backup voltage at capacitor used to power backup alarm | error |
120.4430 | Battery backup capacitor voltage too low | Low battery voltage at capacitor used to power backup alarm | error |
120.4440 | Battery backup capacitor voltage too high | High battery voltage at capacitor used to power backup alarm | error |
120.4450 | Watchdog 3.3V supply voltage too low | Low watchdog 3.3 supply voltage | critical |
120.4460 | Watchdog 3.3V supply voltage too high | High watchdog 3.3 supply voltage | critical |
120.4470 | Processor charging parameter update failed | Error updating processor charging parameter | error |
120.4490 | Processor could not set charge current | Processor could not set charge current | error |
120.4500 | Processor charge current too high | Processor charge current too high for present charge level setting | error |
120.4510 | Battery missing or disconnected during use | Battery missing or disconnected during operation | critical |
120.4520 | Battery precharge current response abnormal | Battery did not respond appropriately to precharge current | error |
120.4530 | Battery voltage exceeded safe limits | Battery voltage exceeded safe limits | critical |
120.4540 | Charger chip watchdog failed to shut down | Charger chip could not be turned off by its watchdog | error |
120.4550 | ADC low positive reference voltage self-test failed | ADC failed. Incorrect low positive reference voltage | error |
120.4560 | ADC high positive reference voltage self-test failed | ADC failed. Incorrect high positive reference voltage | error |
120.4570 | ADC low negative reference voltage self-test failed | ADC failed. Incorrect low negative reference voltage | error |
120.4580 | ADC high negative reference voltage self-test failed | ADC failed. Incorrect high negative reference voltage | error |
120.4590 | ADC low average reference voltage self-test failed | ADC failed. Incorrect low average reference voltage | error |
120.4600 | ADC high average reference voltage self-test failed | ADC failed. Incorrect high average reference voltage | error |
120.4610 | Processor charge current too low | Processor charge current too low for present charge level | error |
120.4620 | Battery voltage too low when charging | Battery voltage too low when charging | error |
120.4630 | Battery voltage too high | Battery voltage too high | critical |
120.5010 | 8051 software version incompatible | 8051 software version not compatible with PC Unit software | error |
120.5020 | Processor not reporting software version | Processor not reporting software version data after System On | error |
120.6000 | Multiple failures detected during POST | One or more failures detected during power-on self-test | critical |
120.6010 | RAM failure during POST | RAM failure detected during power-on self-test | critical |
120.6170 | Battery charging disabled; high compartment temperature | Battery not being charged and compartment temperature too high | unknown |
120.6180 | Battery charging disabled; high temperature | Battery not being charged and temperature too high | unknown |
1210 | Option Board Multiple ID | unknown | |
121.2000 | Power Supply Processor not responding | Power Supply Processor quit responding | error |
1220 | Processor Exception | unknown | |
1230 | Processor Reset | unknown | |
1240 | Processor Power On Reset | unknown | |
1250 | Option Board Unknown Type | unknown | |
133.6080 | Backup speaker failed | Backup speaker component failure | error |
133.6090 | Main speaker failed | Main speaker component failure | error |
133.6100 | Backup speaker power supply failed | Backup speaker power supply component failure | error |
2000 | Comm Failure | unknown | |
200.1010 | Error detected during CPU test | error | |
200.1030 | 64K to flash file DRAM test failed | error | |
200.1040 | Unable to write into flash memory chip used for logging | error | |
200.1060 | Watchdog failure | error | |
200.1070 | Hardware watchdog test failure | error | |
200.1110 | Flash file device containing application failed CRC test | error | |
200.1120 | Boot flash file device containing boot code failed CRC test | error | |
200.1200 | Uninitialized interrupt occurred - default handler called | error | |
200.4160 | Motor shutoff safety switch test failed | error | |
200.5010 | Boot block software version not compatible with Pump Module | error | |
200.5020 | 8051 processor not reporting software version after System On | error | |
200.5030 | Serial number reported by Pump Module not a recognized type | error | |
200.5040 | Pump Module software version not compatible with flashed PC Unit | error | |
200.6120 | Critical value data integrity failure | error | |
2010 | Comm Watchdog Failure | unknown | |
2020 | Comm Incorrect Response Failure | unknown | |
2030 | Comm Corrupted Response Failure | unknown | |
2040 | Comm Unexpected Response Failure | unknown | |
2050 | Comm Bad Command | unknown | |
2060 | Comm Heartbeat Failure | unknown | |
2070 | Comm No Response Failure | unknown | |
2080 | Comm Poll Sync Failure | unknown | |
2090 | Comm Too Many Units Failure | unknown | |
2100 | Comm Transmit Failure | unknown | |
2100 | Lost interrupt check response (log only) | Interrupt check response lost during operation | info |
210.1010 | CPU failure detected during POST | error | |
210.1020 | ROM failure detected during POST | error | |
210.1160 | Internal RAM failure detected during POST | error | |
210.2040 | Response message received when not expected | error | |
210.4040 | Clear Display BSYNC failure detected during POST | error | |
210.5010 | 8051 software version not compatible with Pump Module | error | |
210.5020 | Processor not reporting software version after System On | error | |
210.6000 | One or more failures detected during POST | error | |
210.6010 | RAM failure detected during POST | error | |
210.6020 | Keypad failure detected during POST | error | |
210.6030 | Alarm LED failure detected during POST | error | |
210.6040 | Display failure detected during POST | error | |
211.2000 | Unspecified communication error | error | |
2200 | Serial device error (log only) | 2892 and 16x50 serial device error | info |
2200 | Comm Break Interrupt | unknown | |
220.1000 | Safety Processor internal error | error | |
220.1010 | CPU failure detected during POST | error | |
220.1020 | ROM failure detected during POST | error | |
220.1160 | Internal RAM failure detected during POST | error | |
220.5010 | 8051 software version not compatible with Pump Module | error | |
220.5020 | Processor not reporting software version after System On | error | |
220.6000 | One or more failures detected during POST | error | |
220.6010 | RAM failure detected during POST | error | |
2210 | Comm Timer Interrupt | unknown | |
221.2000 | Unspecified communication error | error | |
221.2010 | Timely response to watchdog message not received | error | |
221.2020 | Incorrect response message received | error | |
221.2030 | Corrupted response message received | error | |
221.2040 | Response message received when not expected | error | |
221.2050 | Received command that cannot be interpreted | error | |
221.2060 | Not receiving heartbeat messages in timely manner | error | |
222.1000 | Measured illegal or inaccurate action by main processor | error | |
222.2030 | Corrupted response message received | error | |
222.2040 | Response message received when not expected | error | |
222.4010 | High infusion rate detected | error | |
222.4020 | Low infusion rate detected | error | |
222.4030 | Motor stall detected | error | |
222.4040 | Detected encoder out of sync with motor pulses | error | |
222.4050 | Excessive air-in-line detected | unknown | |
222.4060 | Over-infusion state detected (infusion past VTBI limit) | error | |
222.4160 | Motor shutoff safety switch test failed | error | |
222.4170 | Infusion parameter out-of-range detected | error | |
222.4180 | Improper door and/or flow stop state during infusion | unknown | |
222.4190 | Received command to open switch when already open, or close when closed | error | |
222.4200 | Motor activity detected when motor should be idle | error | |
2230 | Comm Modem Interrupt | unknown | |
2300 | Model 800 cleanup task interrupt lost (log only) | Model 800 cleanup task lost interrupt acknowledge | info |
2300 | Comm Lost End of Interrupt | unknown | |
240.4140 | Bottle-side pressure sensor voltage too low | error | |
240.4150 | Bottle-side pressure sensor voltage too high | error | |
241.4140 | Patient-side pressure sensor voltage too low | error | |
241.4150 | Patient-side pressure sensor voltage too high | error | |
242.4000 | Encoder feature not recognized; unable to determine rotation speed | error | |
242.4010 | Fluid delivery mechanism turning too quickly (high rate) | Motor speed too high during infusion | error |
242.4020 | Fluid delivery mechanism turning too quickly (low rate) | Motor speed too high during low-rate infusion | error |
242.4030 | Motor stall detected | Motor unable to rotate or stopped unexpectedly | error |
243.4070 | Air-in-Line assembly self-test failed | AIL component failure during POST | error |
244.3020 | Safety clamp reads safe when unpowered | Safety clamp read CLOSED when should read OPEN when unpowered | critical |
245.3020 | Door sensor reads safe when unpowered | Door sensor read CLOSED when should read OPEN when unpowered | critical |
260.4080 | 3.3V AD voltage too low | 3.3V AD voltage at least 8.4% lower than specification | critical |
260.4090 | 3.3V AD voltage too high | 3.3V AD voltage at least 8.4% higher than specification | critical |
260.4100 | 5V AD voltage too low | 5V AD voltage at least 8.4% lower than specification | critical |
260.4110 | 5V AD voltage too high | 5V AD voltage at least 8.4% higher than specification | critical |
260.4120 | Pressure Sensor voltage too low | Pressure Sensor voltage at least 8.4% lower than specification | error |
260.4130 | Pressure Sensor voltage too high | Pressure Sensor voltage at least 8.4% higher than specification | error |
2XX.2080 | Module poll not in odd/even sequence | Communication protocol violation in module polling | error |
2XX.2090 | Seventh or greater module attached | More than 6 modules detected on system | warning |
2XX.3000 | Keypad key stuck closed | Key held down continuously during self-test | error |
2XX.4700 | ADC calibration timeout | ADC failed to calibrate within specified time | error |
2XX.4710 | ADC conversion timeout | ADC failed to complete conversion within specified time | error |
2XX.5080 | Module version data not validated | Module version not validated by PC Unit within specified time | warning |
2XX.6400 | General CBIT failure | General built-in self-test failure not tied to specific malfunction | error |
3000 | Stuck Closed Failure | unknown | |
3010 | Stuck Open Failure | unknown | |
3010 | Nurse Call switch open (log only) | Nurse Call switch open when expected to be closed | info |
3020 | Bad Unpowered State Failure | unknown | |
3030 | Power Supply Failure | unknown | |
350.6600 | Watchdog circuit POST failure | Watchdog circuit failed power-on self-test | critical |
350.6630 | Pressure not tracked by force sensor | Force sensor output does not track pressure changes | error |
350.6680 | Clock frequency out of sync | Timer base clock frequency is out of sync | critical |
351.6610 | Unexpected motor watchdog countdown interrupt | Motor watchdog timer triggered unexpectedly | error |
351.6660 | Linear Sensor position mismatch | Predicted change in Linear Sensor inconsistent with expected position | error |
351.6720 | Motor steps accumulating incorrectly | Motor steps too fast or too slow compared to expected rate | error |
351.6730 | Excessive motor steps in sample | Too many motor steps detected in motor step sample | error |
351.6740 | Engagement nut not engaged during infusion | Nut not engaged when lever opened during operation | critical |
351.6750 | Nut engagement attempt timeout | Attempt to engage nut timed out before full engagement | error |
351.6760 | Module calibration flag not set | Module not calibrated before operation | warning |
351.6770 | Pressure sensing disc circuit test failed | Pressure sensing disc circuit test failed during POST | error |
352.6640 | Force sensor output out of range | Force sensor output is zero or outside acceptable range | error |
352.6700 | Force sensor circuit check failure | Force sensor circuit check failed during self-test | error |
353.6650 | Linear Sensor output out of range | Linear Sensor output is zero or outside acceptable range | error |
354.6670 | Pressure sensor output out of range | Pressure sensor output is outside acceptable range | error |
354.6690 | Pressure Sensor current out of range | Pressure Sensor current outside acceptable range | error |
356.6710 | Digital sensor out of range during no-power test | Digital sensor outside acceptable range during no-power test | error |
356.6780 | PCA Handset key stuck at power-up | System detected PCA Handset key stuck when powering up | error |
3XX.2080 | Module poll not in odd/even sequence | Communication protocol violation in module polling | error |
3XX.2090 | Seventh or greater module attached | More than 6 modules detected on system | warning |
3XX.3000 | Keypad key stuck closed | Key held down continuously during self-test | error |
3XX.4700 | ADC calibration timeout | ADC failed to calibrate within specified time | error |
3XX.4710 | ADC conversion timeout | ADC failed to complete conversion within specified time | error |
3XX.5080 | Module version data not validated | Module version not validated by PC Unit within specified time | warning |
3XX.6400 | General CBIT failure | General built-in self-test failure not tied to specific malfunction | error |
3XX.7200 | Plunger position intermittent sensor contact | Linear Sensor readings indicate potentiometer wiper making intermittent contact | warning |
3XX.7210 | Linear Sensor contamination detected | Plunger position sampler detected possible sensor contamination continuously | unknown |
3XX.7220 | Plunger approaching lower mechanical stop | Motor running and plunger about to contact lower mechanical stop | unknown |
4000 | General Rate Failure | unknown | |
4010 | High Rate Failure | unknown | |
4020 | Low Rate Failure | unknown | |
4030 | Motor Stall Failure | unknown | |
4040 | Sync Failure | unknown | |
4050 | AIL Check Failure | unknown | |
4060 | Over Infused Failure | unknown | |
4070 | Sensor Test Failure | unknown | |
4080 | ADC 3 Volt Low Voltage Failure | unknown | |
4090 | ADC 3 Volt High Voltage Failure | unknown | |
4100 | ADC 5 Volt Low Voltage Failure | unknown | |
4110 | ADC 5 Volt High Voltage Failure | unknown | |
4120 | Sensor Supply Low Voltage Failure | unknown | |
4130 | Sensor Supply High Voltage Failure | unknown | |
4140 | Sensor Broken Low Failure | unknown | |
4150 | Sensor Broken High Failure | unknown | |
4160 | Safety Switch Test Failure | unknown | |
4170 | Parameter Range Failure | unknown | |
4180 | Door or Safety Clamp State Failure | unknown | |
4190 | Safety Switch State Failure | unknown | |
4200 | Illegal Motion Failure | unknown | |
4310 | Low 24V Failure | unknown | |
4320 | High 24V Failure | unknown | |
4330 | Low NSW 5V Failure | unknown | |
4340 | High NSW 5V Failure | unknown | |
4350 | Low 5V Failure | unknown | |
4360 | High 5V Failure | unknown | |
4370 | Low 8V Failure | unknown | |
4380 | High 8V Failure | unknown | |
4390 | Low 3P3V Failure | unknown | |
4400 | High 3P3V Failure | unknown | |
4410 | Low Backup Voltage Failure | unknown | |
4420 | High Backup Voltage Failure | unknown | |
4430 | Low Battery Voltage Failure | unknown | |
4440 | High Battery Voltage Failure | unknown | |
4450 | Low WD3P3V Failure | unknown | |
4460 | High WD3P3V Failure | unknown | |
4470 | Power Supply Processor Parameter Failure | unknown | |
4490 | Power Supply Processor Set Charge Level Failure | unknown | |
4500 | Power Supply Processor Charge Level High Failure | unknown | |
4510 | Power Supply Processor Missing Battery Failure | unknown | |
4520 | Power Supply Processor Precharge Failure | unknown | |
4530 | Power Supply Processor Charge Voltage High Failure | unknown | |
4540 | Power Supply Processor Watchdog Failure | unknown | |
4550 | Low VREF Plus Failure | unknown | |
4560 | High VREF Plus Failure | unknown | |
4570 | Low VREF Minus Failure | unknown | |
4580 | High VREF Minus Failure | unknown | |
4590 | Low VREF Average Failure | unknown | |
4600 | High VREF Average Failure | unknown | |
4610 | Power Supply Processor Charge Level Low Failure | unknown | |
4620 | Power Supply Processor Charge Voltage Low Failure | unknown | |
4630 | Power Supply Processor Charger FET Error | unknown | |
4700 | ADC Calibration Timeout Failure | unknown | |
4710 | ADC Conversion Timeout Failure | unknown | |
4XX.2080 | Module poll not in odd/even sequence | Communication protocol violation in SpO2 module polling | error |
4XX.2090 | Seventh or greater module attached | More than 6 modules detected on system | warning |
4XX.3000 | Keypad key stuck closed | SpO2 module keypad key held down continuously | error |
4XX.5080 | Module version data not validated | SpO2 module version not validated within specified time | warning |
4XX.6200 | SpO2 continuous built-in tests failed | SpO2 Board failed continuous built-in tests | error |
4XX.6210 | SpO2 communications error | SpO2 Board communication error detected | error |
4XX.6220 | SpO2 configuration error | SpO2 Board configuration error | error |
4XX.6230 | SpO2 received value out of range | SpO2 Board received value out of acceptable range | unknown |
4XX.6240 | SpO2 missing sensor status | SpO2 Board missing sensor status signal | unknown |
4XX.6300 | 7-segment display shorted segment | Shorted segment in 7-segment display | error |
4XX.6310 | 7-segment display open segment | Open segment in 7-segment display | error |
4XX.6320 | Alarm LED shorted | Shorted alarm LED in display circuit | error |
4XX.6330 | Alarm LED open | Open alarm LED in display circuit | error |
4XX.6400 | General CBIT failure | General built-in self-test failure in SpO2 module | error |
4XX.6500 | Serious SpO2 module error | Serious module error in SpO2 Board | critical |
4XX.6510 | SpO2 error requires power cycle | Module error requires power to be cycled | error |
4XX.6520 | SpO2 error requires module reset | Module error requires reset | error |
4XX.6530 | SpO2 transient error | Transient error in SpO2 module | warning |
4XX.6560 | SpO2 power-on test error | Power-on test error in SpO2 Board | error |
4XX.6580 | SpO2 unknown error | Unknown error in SpO2 Board | error |
5000 | Hardware-Software Compatibility Failure | unknown | |
5010 | Software Version Compatibility Failure | unknown | |
5020 | Peripheral Version Response Failure | unknown | |
5030 | Unknown Device Type | unknown | |
5040 | Module Software Version Compatibility Failure | unknown | |
5050 | Duplicate Serial Number Failure | unknown | |
5060 | Unsupported Module Type Failure | unknown | |
5070 | Invalid Software Access Key Failure | unknown | |
5080 | Module Software Version Timeout Failure | unknown | |
5XX.2080 | Module poll not in odd/even sequence | Communication protocol violation in EtCO2 module polling | error |
5XX.2090 | Seventh or greater module attached | More than 6 modules detected on system | warning |
5XX.3000 | Keypad key stuck closed | EtCO2 module keypad key held down continuously | error |
5XX.5080 | Module version data not validated | EtCO2 module version not validated within specified time | warning |
5XX.6200 | EtCO2 continuous built-in tests failed | EtCO2 Board failed continuous built-in tests | error |
5XX.6210 | EtCO2 communications error | EtCO2 Board communication error detected | error |
5XX.6220 | EtCO2 configuration error | EtCO2 Board configuration error | error |
5XX.6230 | EtCO2 received value out of range | EtCO2 Board received value out of acceptable range | unknown |
5XX.6240 | EtCO2 missing sensor status | EtCO2 Board missing sensor status signal | unknown |
5XX.6400 | General CBIT failure | General built-in self-test failure in EtCO2 module | error |
5XX.6500 | EtCO2 Board action timeout | EtCO2 Board took too long to perform an action | error |
6000 | Post General Failure | unknown | |
600.6800 | CI Board POST test failed | CI Board failed power-on self-test | error |
600.6820 | CI Board initialization failure | CI Board initialization failed during startup | error |
600.6830 | CI Board configuration failure | CI Board configuration error | error |
600.6840 | CI Board server connection failure | CI Board unable to connect to server | error |
600.6850 | CI Board not responding | CI Board communication failure | error |
600.6860 | CI Board server disconnect failure | CI Board failed to disconnect from server properly | error |
600.6870 | CI Board communications error | CI Board communication error with modules | error |
6010 | Post RAM Failure | unknown | |
6020 | Keypad Failure | unknown | |
6030 | Alarm LED Failure | unknown | |
6040 | Display Failure | unknown | |
6050 | Encoder Failure | unknown | |
6060 | ADC Failure | unknown | |
6070 | PC Unit RTC battery failure (log only) | Real-time clock battery failure | warning |
6080 | Backup Speaker Failure | unknown | |
6090 | Main Speaker Failure | unknown | |
6100 | Backup Speaker Power Supply Failure | unknown | |
6110 | Compliance Timeframe Failure | unknown | |
6120 | Data Integrity Failure | unknown | |
6130 | System Configuration Data Integrity Failure | unknown | |
6140 | Unexpected interrupt or exception (log only) | Unexpected interrupt or exception detected | error |
6150 | Operating system error (log only) | Operating system error detected | error |
6160 | Unexpected Hardware Interrupt Failure | unknown | |
6170 | Charger Battery Temp Too High Failure | unknown | |
6180 | Charger Battery Box Temp Too High Failure | unknown | |
6190 | Hospital Profile Data Integrity Failure | unknown | |
6200 | CBIT Failure | unknown | |
6210 | Comm Down Failure | unknown | |
6220 | Config Settings Failure | unknown | |
6230 | Received Value Out of Range | unknown | |
6240 | Missing Sensor Status | unknown | |
6300 | Shorted Segment in 7-Segment Display | unknown | |
6310 | Open Segment in 7-Segment Display | unknown | |
6320 | Shorted Alarm LED | unknown | |
6330 | Open Alarm LED | unknown | |
6340 | 7-Segment Failure | unknown | |
6340 | 7-segment display status report (log only) | Display status change logged | info |
6350 | 7-segment display status report (log only) | Display status change logged | info |
6400 | CBIT General Failure | unknown | |
6500 | Serious Module Error | unknown | |
6510 | Module Error Requires Power Cycle | unknown | |
6520 | Module Error Requires Reset | unknown | |
6530 | Transient Error | unknown | |
6540 | SpO2 informational reports (log only) | SpO2 module status logged | info |
6550 | Digital Error | unknown | |
6560 | Module-Specific Error | unknown | |
6570 | SpO2 warmer error (log only) | SpO2 warmer component failure | unknown |
6580 | Unknown Error | unknown | |
6600 | Syringe Module Motor Watchdog Test Failure | unknown | |
6610 | Syringe Module Watchdog Failure | unknown | |
6630 | Syringe Plunger Force Not Tracking Pressure | unknown | |
6640 | Syringe Plunger Force Sensor Failure | unknown | |
6650 | Syringe Plunger Position Sensor Failure | unknown | |
6660 | Syringe Plunger Position Failure | unknown | |
6670 | Syringe Pressure Disc Sensor Failure | unknown | |
6680 | Syringe Timebases Out of Sync | unknown | |
6690 | Syringe Pressure Sensor Current Monitor Failure | unknown | |
6700 | Syringe Force Sensor Circuit Test Failure | unknown | |
6710 | Syringe Digital Sensors Illegal State | unknown | |
6720 | Syringe Module Motor Step Rate Failure | unknown | |
6730 | Syringe Module Motor Step Sample Too Many Steps | unknown | |
6740 | Syringe Nut Disengaged | unknown | |
6750 | Syringe Nut Engage Failure | unknown | |
6760 | Syringe Module Not Calibrated | unknown | |
6770 | Syringe Module Pressure Sensor Circuit Test Failure | unknown | |
6780 | PCA Handset Stuck | unknown | |
6800 | Wireless Network POST Failure | unknown | |
6810 | Wireless Network Not Configured | unknown | |
6820 | Wireless Network Initialization Failure | unknown | |
6830 | Wireless Network Configuration Failure | unknown | |
6840 | Wireless Network Connect Failure | unknown | |
6850 | Wireless Network Not Responding | unknown | |
6860 | Wireless Network Disconnect Failure | unknown | |
6870 | Wireless Network Communication Error | unknown | |
6880 | Wireless Network Hardware Failure | unknown | |
6900 | Wireless Network Data Link Went Down | unknown | |
6910 | Wireless Network Communication Timed Out | unknown | |
6920 | Wireless Network Rebooted | unknown | |
7000 | Auto-ID Module Message Corrupted | unknown | |
7010 | Auto-ID Comm Error | unknown | |
7020 | Auto-ID Interrupt Error | unknown | |
7030 | Auto-ID General Error | unknown | |
7040 | Auto-ID Command Buffer Error | unknown | |
7050 | Auto-ID Internal Command Error | unknown | |
7060 | Auto-ID External Command Error | unknown | |
7070 | Auto-ID Internal Not Responding | unknown | |
7080 | Auto-ID External Not Responding | unknown | |
7090 | Auto-ID POST General Error | unknown | |
7100 | Auto-ID Keypad Failure | unknown | |
7110 | Auto-ID Software Version Compatibility Failure | unknown | |
7120 | Auto-ID Internal Version Compatibility Failure | unknown | |
7130 | Auto-ID External Version Compatibility Failure | unknown | |
7200 | Syringe Plunger Position Sensor Contaminated | unknown | |
7210 | Syringe Plunger Position Reset Calibration | unknown | |
7220 | Syringe Plunger Position Sensor Illegal Motion | unknown | |
7500 | System time correction failure (log only) | System time cannot be corrected by skew adjustment | error |
7500 | Invariant Time Failure | unknown | |
8000 | Model 8015 General Operating System Failure | unknown | |
800.8000 | Software fault detected | Software fault in operating system | error |
810.9000 | POLO software fault or OS error | Software fault or OS error while running POLO | error |
810.9010 | POLO boot failed; missing application ELF file | POLO not able to boot - nonexistent application ELF file | error |
810.9020 | POLO boot failed; invalid application ELF file | POLO not able to boot - invalid application ELF file | error |
810.9030 | POLO boot failed; application ELF checksum error | POLO not able to boot - application ELF file has invalid checksum | error |
810.9050 | POLO parameter file update failed | Error occurred while updating POLO parameter file | error |
810.9060 | POLO configuration mismatch | POLO running on Logic Board not configured for | error |
810.9070 | Internal compact flash card not detected | POLO did not detect presence of internal compact flash card in slot B | error |
810.9080 | Internal compact flash card reset/access failed | POLO could not reset and access internal compact flash card in slot B | error |
810.9090 | Compact flash card slot B not a disk type | Compact flash card in slot B not a disk type card | error |
810.9100 | Compact flash card not supported by POLO | Compact flash card in slot B not supported by POLO | error |
810.9105 | Wireless card not supported by POLO | Wireless card not supported by POLO | error |
810.9110 | ATA driver initialization failed for flash card | POLO could not initialize ATA driver for disk type card | error |
810.9120 | Flash card volume mount failed | POLO could not mount volume on disk type card | error |
810.9130 | Configuration tuple read error from flash card slot B | Configuration tuple read from compact flash card slot B incorrect | error |
810.9135 | Configuration tuple read error from wireless card | Configuration tuple read from wireless card slot incorrect | error |
810.9140 | Function ID tuple error from flash card slot B | Function ID tuple read from compact flash card slot B incorrect | error |
810.9145 | Function ID tuple error from wireless card | Function ID tuple read from wireless card incorrect | error |
810.9150 | POLO directory creation failed | POLO not able to create POLO directory in internal FFX file system | error |
810.9160 | Watchdog timer test failed during POLO boot | Watchdog timer test failed while POLO was booting application | critical |
810.9170 | POLO unable to read attribute tuples from compact flash card | error | |
810.9175 | POLO unable to read attribute tuples from wireless card | error | |
810.9340 | POLO parameter file open failed during update | POLO parameter file could not be opened while processing update | error |
9000 | POLO General Failure | unknown | |
9010 | POLO ELF File Not Found | unknown | |
9020 | POLO ELF File Invalid | unknown | |
9030 | POLO ELF File CRC Error | unknown | |
9040 | POLO Parameter File Not Found | unknown | |
9050 | POLO Parameter File Update Error | unknown | |
9060 | POLO Incompatible Board | unknown | |
9070 | POLO Compact Flash Card Missing | unknown | |
9080 | POLO Compact Flash Card Not Ready | unknown | |
9090 | POLO Compact Flash Card Invalid | unknown | |
9100 | POLO Compact Flash Card Not Supported | unknown | |
9110 | POLO Compact Flash Card Initialization Failure | unknown | |
9120 | POLO Compact Flash Card Mount Failure | unknown | |
9130 | POLO Compact Flash Card Configuration Error | unknown | |
9140 | POLO Compact Flash Card Functional ID Error | unknown | |
9150 | POLO Make Directory Failure | unknown | |
9160 | POLO Watchdog Test Failure | unknown | |
9170 | POLO Read Tuple Failure | unknown |
Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI
Community
0 fixes logged by technicians through their AI, with outcomes, for this model.
ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.