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Angiography systems · CVi family

ACIST Medical Systems CVi: troubleshooting and error codes

The ServiceForge knowledge base holds 51 documented symptoms for the ACIST Medical Systems CVi, with 106 ranked causes, 171 diagnostic checks with test points and expected values, and 23 error codes. Each symptom below shows its causes and the first check; the rest is one connection away. Connect ServiceForge to your AI

Symptoms

Power supply does not power up injector high voltage

Injector head receives no power from the power supply unit; no 24 VDC output or system does not power on.

Ranked causes

  1. 1. Bad connection or faulty cable between power supply and injector head (common)
  2. 2. Blown fuse in power supply (common)
  3. 3. Voltage selection plug positioned incorrectly (common)
  4. 4. Incoming power outside system specifications (occasional)
  5. 5. Power supply is faulty (occasional)
  6. 6. Injector head is faulty (rare)
First check

Inspect cable connection between power supply and injector head

Test point
Power connector between power supply and injector head
Expected
Cable fully seated and no visible damage

6 more checks with pass and fail actions, 6 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Contrast empty / no contrast alert patient safety

Control panel displays 'CONTRAST EMPTY / NO CONTRAST' alert message

Ranked causes

  1. 1. No contrast detected by universal contrast sensor (common)
  2. 2. Bubbles in tubing (common)
  3. 3. Tubing not placed properly in sensor (occasional)
  4. 4. Contrast sensor dirty (occasional)
  5. 5. Universal contrast sensor faulty (rare)
First check

Verify contrast bottle status and tubing flow path

Test point
Contrast bottle and side clamp
Expected
Bottle not empty, side clamp open, air vent open

3 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Hand controller calibration failed or requires calibration

Control panel displays 'HAND CONTROLLER CALIBRATION FAILED' or 'HAND CONTROLLER REQUIRES CALIBRATION' message

Ranked causes

  1. 1. Contrast button pressed too early or too late (common)
  2. 2. Wrong button pressed during calibration (occasional)
  3. 3. Hand controller not calibrated at setup (occasional)
  4. 4. Luer connections not tight (occasional)
  5. 5. Control panel PCBA faulty (rare)
First check

Verify calibration message displayed before pressing contrast button

Test point
Control panel screen message
Expected
Calibration start message visible before button press

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Manifold valve closed alert patient safety

Control panel displays 'MANIFOLD VALVE CLOSED' alert message

Ranked causes

  1. 1. Manifold not properly placed in holder (common)
  2. 2. Manifold stuck in open position due to syringe ram pressure (occasional)
  3. 3. Contrast tubing slide clamp closed (occasional)
  4. 4. Manifold sensor out of alignment (rare)
  5. 5. Manifold sensor faulty (rare)
First check

Verify manifold is properly seated in holder

Test point
Manifold position in system holder
Expected
Manifold fully inserted and secured

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pressure limit exceeded alert patient safety

Control panel displays 'PRESSURE LIMIT EXCEEDED (1)' or 'PRESSURE LIMIT EXCEEDED (2)' alert

Ranked causes

  1. 1. Stopcock not open (common)
  2. 2. Catheter kinked (common)
  3. 3. Preset flow pressure too low (occasional)
  4. 4. Preset flow rate too high (occasional)
  5. 5. Rise time too short (occasional)
First check

Verify stopcock is fully open

Test point
Stopcock valve at patient connection
Expected
Stopcock handle aligned with open flow path

2 more checks with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air column detected alert patient safety

Control panel displays 'AIR COLUMN DETECTED!' alert message

Ranked causes

  1. 1. Air in high pressure tubing (common)
  2. 2. Air column detector door not fully closed (occasional)
  3. 3. High pressure tubing not secured by strain relief (occasional)
  4. 4. Air column detector sensor faulty (rare)
First check

Verify stopcock is off and inspect tubing for air bubbles

Test point
High pressure tubing visual inspection
Expected
No air bubbles visible in tubing

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Standby alert active

Control panel displays 'STANDBY' alert or system enters standby mode unexpectedly

Ranked causes

  1. 1. Standby button accidentally pressed (common)
  2. 2. Control panel to injector head cable connections loose (occasional)
  3. 3. Control panel to injector head cable faulty (occasional)
  4. 4. Standby switch faulty (rare)
First check

Verify Standby button is not pressed

Test point
Standby button on right of control panel
Expected
Button released and not depressed

1 more check with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Syringe valve open or closed alert

Control panel displays 'SYRINGE VALVE OPEN/CLOSED' alert message

Ranked causes

  1. 1. Syringe valve sensor disconnected or pins damaged (common)
  2. 2. Syringe valve sensor dirty (occasional)
  3. 3. Syringe valve sensor not operating correctly (occasional)
  4. 4. Syringe loaded before software prompt (occasional)
First check

Inspect gray syringe valve cable connector

Test point
Gray syringe valve cable connector and pins
Expected
Connector clean, no damaged pins, red dots aligned

2 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air column detect messages not displayed when expected patient safety

Air visible in fluid pathway but system does not display air detection alert

Ranked causes

  1. 1. Air column detect sensor is dirty (common)
  2. 2. Air column detect sensor housing or tubing is wet (common)
  3. 3. Air column detect sensor is faulty (occasional)
First check

Inspect air column detect sensor for dirt/contamination

Test point
Air column detect sensor
Expected
Sensor clean and clear

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Contrast sensor trigger point voltage

Adjustment procedure for contrast sensor detection threshold on injector pump electronics using multimeter measurements at test points T76, T59, and T77

Ranked causes

  1. 1. Contrast sensor trigger voltage requires calibration during pump electronics replacement (common)
  2. 2. Contrast sensor output voltage verification required after calibration (common)
  3. 3. Contrast sensor detection circuit verification with test fixture (common)
First check

Measure voltage at test point T76 with digital multimeter set to millivolts DC

Test point
T76
Expected
Record measured voltage in mV
Tools
Digital multimeter

5 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Contrast empty caution

Contrast sensor is not detecting the presence of contrast in the spike tubing.

Ranked causes

  1. 1. Contrast spike tubing clamp closed (common)
  2. 2. Contrast sensor door not snapped shut (common)
  3. 3. Contrast sensor dirty or obstructed (occasional)
First check

Verify contrast spike tubing clamp is open

Test point
Contrast spike tubing clamp
Expected
Clamp in open position

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Contrast/saline button on hand controller not working patient safety

Hand controller contrast or saline selection button does not respond to presses

Ranked causes

  1. 1. Bad connection between hand controller and control panel (common)
  2. 2. Hand controller calibration not performed or performed incorrectly (common)
  3. 3. Hand controller is faulty (occasional)
First check

Inspect and reconnect hand controller leur fittings

Test point
Hand controller connector and control panel bottom
Expected
Fittings fully seated and secure; no air gaps

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

General system functional errors

System exhibits functional errors not associated with specific alert messages.

Ranked causes

  1. 1. Power supply disconnected or voltage incorrect (common)
  2. 2. Damaged or loose cables/tubing (occasional)
  3. 3. System cleanliness issue (occasional)

4 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Hand controller calibration failed

HC calibration was unsuccessful due to user timing error, button depression insufficient, loose connection, or defective unit.

Ranked causes

  1. 1. HC button not depressed within 5 second interval (common)
  2. 2. Contrast button on HC not depressed far enough (occasional)
  3. 3. HC connection to touch screen loose (occasional)
First check

Attempt calibration with attention to 5 second interval

Test point
HC button
Expected
button depressed within 5 seconds of calibration start

3 more checks with pass and fail actions, 4 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Low Medex pressure transducer reading

Syringe pressure reading displayed on control panel is lower than expected

Ranked causes

  1. 1. Faulty transducer or backplate (occasional)
  2. 2. Improper or inconsistent zeroing techniques (occasional)
  3. 3. Transducer cartridge not seated properly (occasional)

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Peristaltic pump over torque caution

Peristaltic (saline) pump pressure required to dispense fluid exceeds internally set safety limit.

Ranked causes

  1. 1. Saline pump tubing improperly seated or latched (common)
  2. 2. Saline tubing blockage or kink (common)
  3. 3. Stopcock closed (occasional)
First check

Verify saline pump tubing is properly seated and latched

Test point
Saline pump tubing connector
Expected
Tubing seated and latched securely, guides down and locked

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Contrast empty detection

Verification that contrast empty sensor correctly detects presence and absence of contrast fixture

Ranked causes

  1. 1. Contrast sensor requires testing for fixture presence and absence detection (common)
  2. 2. No Contrast warning system requires verification (common)
First check

Wiggle contrast sensor fixture in holder

Test point
Contrast sensor test fixture position
Expected
Fixture displaced by wiggling

5 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Hand Controller and manifold fixture setup

Installation of hand controller test fixture and patient manifold valve test fixture with air column detection sensor

Ranked causes

  1. 1. Hand controller and manifold require test fixture calibration (common)
  2. 2. Air column detection sensor requires water and air column setup (common)
First check

Insert Patient Manifold Valve Test Fixture

Test point
Manifold clip
Expected
Test fixture metal end in front of sensor

4 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Injection parameters and motor function patient safety

Verification of injection parameters, motor movement, actuator smoothness, and error-free operation

Ranked causes

  1. 1. Injection system requires parametric calibration and motor verification (common)
  2. 2. Motor and actuator require smooth operation verification (common)
First check

Enter injection parameters

Test point
Control panel parameter fields
Expected
Mode: Pigtail, Flow Rate: 10 ml/sec, Volume: 20 ml, Pressure: 1200 PSI, Rise Time: 1.0 sec

3 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Check syringe valve caution

Syringe valve sensor has detected an incorrect position of the syringe valve.

Ranked causes

  1. 1. Syringe valve in incorrect position (common)
  2. 2. Syringe loaded before 'Load Syringe' prompt (occasional)
First check

Confirm syringe purge completed

Test point
System display
Expected
Purge operation successful

1 more check with pass and fail actions, 5 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Diagnostics download data corruption or transfer failure

Loss or corruption of diagnostics log data during retrieval from ACIST NVRam; incomplete or no transfer occurs

Ranked causes

  1. 1. Data in temporary directory overwritten by prior download (common)
  2. 2. Handheld device software interference (occasional)

2 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Pressure limit exceeded caution

System determined that on-the-fly flow rate limiting was not possible and halted injection. Total volume was not completed.

Ranked causes

  1. 1. Stopcock closed or catheter kinked (common)
  2. 2. Inadequate PSI setting or excessive flow rate (common)
First check

Verify stopcock position

Test point
Stopcock valve
Expected
Open position

2 more checks with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Standby button depressed

Standby button has been depressed or control panel injector interface cable has become disconnected.

Ranked causes

  1. 1. Standby button pressed by user (common)
  2. 2. Control panel cable disconnected (occasional)
First check

Verify standby button status

Test point
Standby button
Expected
Button not depressed

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Syringe valve sensor not functioning

Sensor cable disconnected, connector not mating, or sensor not properly installed in pressure sleeve assembly

Ranked causes

  1. 1. Syringe valve sensor cable disconnected or damaged (common)
  2. 2. Syringe valve sensor improperly installed or torqued (occasional)
First check

Verify sensor cable connector is fully seated

Test point
Syringe valve sensor mating connector
Expected
Connector fully mated, no gap visible

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Tubing moving forward in saline pump or constricted patient safety

Saline pump tubing advances through pump during operation or tubing is pinched/blocked

Ranked causes

  1. 1. Tubing guides need adjustment (common)
  2. 2. Damaged or broken teeth on guides (occasional)
First check

Verify tubing guide position and tubing centering

Test point
Saline pump tubing guides
Expected
Both black guides at top; tubing centered with equal length each side; teeth over tubing

1 more check with pass and fail actions, 2 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Air column detected patient safety

Air column detect sensor has detected air in the tubing during operation.

Ranked causes

  1. 1. Air present in tubing (common)
First check

Visual inspection of tubing for air bubbles

Test point
All tubing
Expected
No air visible

3 corrective actions and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration points are out of range

Touchscreen calibration points have drifted or are invalid

Ranked causes

  1. 1. Improper calibration technique or dried contrast on screen (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Air column detection during purge

Verification of air column detection sensor operation and warning system with water and air in tubing

Ranked causes

  1. 1. Air column sensor requires water filling and air presence detection (common)
First check

Clear air from air column detect sensor tubing

Test point
Air column detect sensor tube
Expected
Tubing contains water with at least one air column

9 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Chamber door safety interlock patient safety

Verification that chamber door open state is detected and blocks injection

Ranked causes

  1. 1. Chamber door sensor requires testing for open detection and injection blocking (common)
First check

Open syringe mounting chamber

Test point
Syringe mounting chamber revolver
Expected
Chamber opened until it contacts plunger

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Contrast valve purge operation

Verification of contrast valve operation during syringe purge with sensor simulation

Ranked causes

  1. 1. Contrast valve requires syringe valve sensor simulation and purge completion verification (common)
First check

Simulate open syringe valve

Test point
Syringe valve sensor
Expected
Finger placed in sensor

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Control Panel touch screen

Touch screen calibration procedure after system boot, ensuring accurate touchscreen response from normal use position

Ranked causes

  1. 1. Touchscreen requires calibration after boot (common)
First check

Touch screen when ACIST display appears

Test point
Display screen
Expected
ACIST Medical Systems display screen appears

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: End case shutdown sequence

Verification of proper system shutdown and plunger retraction at end of service testing

Ranked causes

  1. 1. System shutdown requires proper end case procedure and plunger retraction (common)
First check

Initiate end case procedure

Test point
Control panel END CASE button
Expected
END CASE button pressed

5 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Patient manifold valve detection

Verification of patient manifold valve sensor detecting open and closed manifold states

Ranked causes

  1. 1. Manifold valve sensor requires testing for open and closed state detection (common)
First check

Remove Patient Manifold Test Fixture

Test point
Manifold fixture holder
Expected
Fixture removed from holder

4 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Saline flush operation

Verification of saline flush execution, peristaltic pump motor performance, and smooth quiet operation

Ranked causes

  1. 1. Saline flush system requires mode selection and motor verification (common)
First check

Select Saline mode

Test point
Control panel mode selection
Expected
Saline mode selected

2 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Standby function during injection patient safety

Verification that standby button halts injection and displays warning message

Ranked causes

  1. 1. Standby function requires testing during active injection (common)
First check

Perform arbitrary injection with same parameters as before

Test point
Control panel injection setup
Expected
Previous injection parameters available

6 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Syringe and contrast system setup

Setup and initialization of syringe valve sensor, contrast sensor, and saline purging system with simulated components

Ranked causes

  1. 1. Syringe valve sensor requires simulation and testing (common)
First check

Select language and mode

Test point
Control panel display
Expected
English language selected, Cardiac mode for CVi

6 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Calibration: Syringe refill function

Verification that syringe refills correctly from 98-100 ml with contrast

Ranked causes

  1. 1. Refill system requires syringe valve sensor simulation and volume verification (common)
First check

Simulate open syringe valve

Test point
Syringe valve sensor
Expected
Finger placed in sensor

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Checking the universal contrast sensor

Verify contrast sensor operation by measuring voltage at test point T76

Ranked causes

  1. 1. Contrast sensor malfunction (unknown)
First check

Disconnect injector control panel cable

Test point
Injector head
Expected
Disconnected

8 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Download diagnostics log from ACIST injector system

Procedure to retrieve event data, error information and system use data from NVRam memory via serial connection to technician PC

Ranked causes

  1. 1. Routine diagnostic data retrieval for service analysis (common)
First check

Prepare laptop and clear temporary directory

Test point
C:\ACIST\TEMP folder
Expected
Directory empty and accessible

5 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

End case error message

System continues to display 'To continue, disconnect and discard: 1.Saline and High Pressure Tubing 2.Manifold assembly' during End Case function after removal

Ranked causes

  1. 1. Air column detect sensor not functioning properly (occasional)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Manifold sensor misalignment or not detecting

Sensor light does not illuminate when test fixture is positioned, or illuminates prematurely before proper positioning

Ranked causes

  1. 1. Sensor not properly aligned with manifold test gauge (common)
First check

Position test fixture fully to the right side of slot

Test point
Manifold sensor slot
Expected
Sensor lights (red) inside barrel under potting

3 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Manifold valve failed to close multiple times patient safety

Control panel displays 'MANIFOLD VALVE FAILED TO CLOSE X TIMES USING CURRENT SYRINGE. CONTRAST MAY BE CONTAMINATED.'

Ranked causes

  1. 1. Manifold valve stuck or sluggish (common)
First check

Determine if syringe and contrast should be replaced

Test point
Alert message and procedure history
Expected
Operator decision: Yes to replace or No to continue

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Manifold valve open caution

Manifold valve is in an improper position and not functioning correctly.

Ranked causes

  1. 1. Manifold valve repositioning needed (common)
First check

Visual inspection of manifold valve

Test point
Manifold valve
Expected
Valve in closed position

2 more checks with pass and fail actions, 3 corrective actions, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Peristaltic pump replacement caution

Complete removal and installation of peristaltic pump assembly including motor, adapter, and faceplate with wire reconnection

Ranked causes

  1. 1. Peristaltic pump failure or wear requiring complete assembly replacement (unknown)
First check

Disconnect injector control panel cable before starting work

Test point
Control panel cable connector
Expected
Cable disconnected

11 more checks with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Power loss or voltage abnormality causes system malfunction patient safety

System exhibits abnormal operation following power blackouts, brownouts, or voltage surges. Operator should immediately perform emergency shutdown to ensure patient safety.

Ranked causes

  1. 1. Power supply instability from external source (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Power on and software initialization

Verification of power supply startup and successful software boot without self-test errors

Ranked causes

  1. 1. System requires initial power on and boot verification (common)
First check

Turn on power switch

Test point
Power supply power switch
Expected
Power switch activated

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

Power supply voltage check failure high voltage

One or more DC output voltages at power supply connector are outside specified ranges.

Ranked causes

  1. 1. Power supply internal failure (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Syringe loaded before prompt

Syringe was loaded prior to Load Syringe prompt appearing.

Ranked causes

  1. 1. Premature syringe loading (common)
First check

Remove syringe and wait for prompt

Test point
System prompt display
Expected
Load Syringe prompt appears

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Syringe valve interface cable damaged or not passing through housing

Cable connector contacts damaged, snap ring loose, cable jammed or not routed correctly through mounting chamber

Ranked causes

  1. 1. Syringe valve interface cable worn, corroded, or contact pins damaged (occasional)
First check

Inspect connector for debris or oxidation

Test point
Syringe valve interface cable connector contacts
Expected
Clean, shiny metal contacts, no green oxidation or contrast buildup
Tools
Small probe or pick

1 more check with pass and fail actions, 1 corrective action, and part numbers are in ServiceForge. Connect ServiceForge to your AI

System alert message displayed

Control panel status window displays alert message indicating functional error.

Ranked causes

  1. 1. Functional error requiring diagnostic action (unknown)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Universal joint is stuck

Universal joint is very difficult to disengage due to dried contrast media in the locking knob area

Ranked causes

  1. 1. Dried contrast media in locking knob area (common)

1 corrective action and part numbers are in ServiceForge. Connect ServiceForge to your AI

Error codes

CodeMeaningTriggerSeverity
AIR COLUMN DETECTED!Air detected in high pressure tubing by air column detectorAir presence in high pressure tubing detected by sensorwarning
Air Column DetectedAir column detect sensor has detected air in the tubing system.Sensor detects air in patient tubing or contrast lines.warning
Check Syringe ValveSyringe valve sensor has detected incorrect syringe valve position.Sensor detects valve not in proper position or syringe loaded before Load Syringe prompt.warning
Contrast EmptyContrast sensor is not detecting presence of contrast in spike tubing.Sensor fails to detect contrast when expected or becomes undetected during operation.warning
CONTRAST EMPTY / NO CONTRASTNo contrast detected by universal contrast sensorContrast bottle empty or not detected by sensorwarning
END CASE ERROREnd Case function unable to complete; message continues after kit removalAir column detector malfunction or sensing errorerror
HAND CONTROLLER CALIBRATION FAILEDHand controller calibration attempt failedIncorrect button timing or connection issues during calibrationerror
Hand Controller Calibration FailedHC calibration did not complete successfully.Calibration procedure failed to accept button inputs.error
Hand Controller (HC) Calibration FailedHC calibration did not complete successfully.Calibration procedure interrupted or failed due to user action, button pressure, connection, or controller defect.error
HAND CONTROLLER REQUIRES CALIBRATIONHand controller must be calibrated before useSystem startup or hand controller changed/disconnectedinfo
MANIFOLD VALVE CLOSEDManifold valve stuck in closed position or not detected as openValve mechanical failure or sensor malfunctionerror
MANIFOLD VALVE FAILED TO CLOSE X TIMESManifold valve failed to close specified number of times during procedureValve sticking or sluggish performance during injectionwarning
Manifold Valve OpenManifold valve is in an improper position.Valve fails to seat properly or becomes unseated during operation.warning
Peristaltic Pump Over TorqueSaline pump pressure to dispense fluid exceeds internally set safety limit.Pump motor encounters excessive back-pressure during saline dispensing.error
Pressure Limit ExceededSystem halted injection due to pressure exceeding set limits; flow rate limiting was not possible.Injection pressure exceeded system limits during operation.warning
PRESSURE LIMIT EXCEEDED (1)System pressure reached or exceeded limit setting during injection attemptResistance to flow exceeds pressure limit settingwarning
Pressure Limit Exceeded (1) or (2)System halted injection because on-the-fly flow rate limiting was not possible. Total injection volume not completed.Measured injection pressure exceeded system safety limit despite flow rate limiting attempt.critical
Pressure Limit Exceeded (1) or (2)Injection pressure exceeded system limits and flow rate limiting failedSystem unable to limit flow rate on-the-fly; injection halted before completioncritical
PRESSURE LIMIT EXCEEDED (2)System pressure reached or exceeded limit setting on secondary channel/measurementResistance to flow exceeds pressure limit settingwarning
STANDBYSystem in standby mode; operation suspendedStandby button pressed or communication loss with injector headinfo
StandbyStandby button depressed or control panel/injector interface cable disconnected.Standby button pressed or cable connection lost.info
StandbyStandby function activatedStandby button pressed or control panel cable disconnectedinfo
SYRINGE VALVE OPEN/CLOSEDSyringe valve sensor malfunction or disconnection detectedSyringe valve sensor unable to detect valve positionwarning

Likely causes and actions for each code are in ServiceForge. Connect ServiceForge to your AI

Community

0 fixes logged by technicians through their AI, with outcomes, for this model.

ServiceForge knowledge base record. Field-unverified unless technicians confirmed it. A teaching summary of the record, not a service manual. Export 2026-10-14.